Radcom, Inc.
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Radcom, Inc. Employees
Employee
Years
Job
Industry
Philip Dianetti Philip Dianetti's Radcom, Inc. Experience June 2014 - Present
Job Sales Support at Radcom, Inc.
Industry Financial Services
Experience
Radcom, Inc. June 2014 - Present
Radcom, Inc. June 2013 - August 2013
Best Buy August 2009 - January 2013
The Ruby Group, LLC. May 2010 - June 2010
Skills
Time Management, Customer Service, International Business, China Business..., Finance, Microsoft Excel, Microsoft Office
Education
Ohio University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Finance, General
Ohio University 2010 — 2014
Bachelor of Business Administration (B.B.A.), International Business
Radcom, Inc. June 2014 - Present
Radcom, Inc. June 2013 - August 2013
Best Buy August 2009 - January 2013
The Ruby Group, LLC. May 2010 - June 2010
Skills
Time Management, Customer Service, International Business, China Business..., Finance, Microsoft Excel, Microsoft Office
Education
Ohio University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Finance, General
Ohio University 2010 — 2014
Bachelor of Business Administration (B.B.A.), International Business
Michelle Brosius Michelle Brosius's Radcom, Inc. Experience October 2003 - August 2006
Job Learning Consultant supporting Tech & Ops, Lean Six Sigma, Law, Risk Review, and Corporate Center at KeyBank
Industry Financial Services
Experience
KeyBank July 2013 - Present
KeyBank August 2006 - July 2013
Radcom, Inc. October 2003 - August 2006
Foundation for Latin American Anthropological Research July 2001 - May 2003
Skills
Instructional Design, Technical Writing, E-Learning, Instructor-led Training, Blended Learning, ADDIE, Captivate, Adobe Acrobat, Adobe Dreamweaver, Adobe Fireworks, Adobe Flash, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Microsoft Office, Rapid Intake ProForm, Learning Management..., InDesign, Learning Management, Online Help, Technical Training, Employee Training, Job Aids, SnagIt, Illustrator, Technical Documentation, RoboHelp
Education
Bowling Green State University 2001 — 2003
Master of Education (M.Ed.), Career and Technology Education
Bowling Green State University 1997 — 2001
Bachelor of Arts (B.A.), Scientific and Technical Communication, Cum Laude
KeyBank July 2013 - Present
KeyBank August 2006 - July 2013
Radcom, Inc. October 2003 - August 2006
Foundation for Latin American Anthropological Research July 2001 - May 2003
Skills
Instructional Design, Technical Writing, E-Learning, Instructor-led Training, Blended Learning, ADDIE, Captivate, Adobe Acrobat, Adobe Dreamweaver, Adobe Fireworks, Adobe Flash, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Microsoft Office, Rapid Intake ProForm, Learning Management..., InDesign, Learning Management, Online Help, Technical Training, Employee Training, Job Aids, SnagIt, Illustrator, Technical Documentation, RoboHelp
Education
Bowling Green State University 2001 — 2003
Master of Education (M.Ed.), Career and Technology Education
Bowling Green State University 1997 — 2001
Bachelor of Arts (B.A.), Scientific and Technical Communication, Cum Laude
Therese Longo Therese Longo's Radcom, Inc. Experience May 2015 - Present
Job Operations Manager at Radcom, Inc.
Industry Professional Training & Coaching
Experience
Radcom, Inc. May 2015 - Present
Medical Mutual of Ohio December 2013 - May 2015
Radcom, Inc. October 2012 - October 2013
University of Akron December 2006 - June 2012
John Carroll University 2003 - 2006
Skills
E-learning, Instructional Design, Teaching, Microsoft Office, Problem Solving, Blended Learning, Distance Learning, E-Learning, Curriculum Design, Staff Development, Training, Higher Education, Learning Management, Leadership Development, ADDIE, Needs Analysis, Instructor-led Training, Curriculum Development, Captivate, Educational Technology, Team Building, Adobe Acrobat, Instructional Technology, Technical Writing, Adult Education, Mobile Learning, Coaching
Education
Kent State University 2001 — 2002
M.Ed., Instructional Technology
Cleveland State University
B.A., Religious Studies
Radcom, Inc. May 2015 - Present
Medical Mutual of Ohio December 2013 - May 2015
Radcom, Inc. October 2012 - October 2013
University of Akron December 2006 - June 2012
John Carroll University 2003 - 2006
Skills
E-learning, Instructional Design, Teaching, Microsoft Office, Problem Solving, Blended Learning, Distance Learning, E-Learning, Curriculum Design, Staff Development, Training, Higher Education, Learning Management, Leadership Development, ADDIE, Needs Analysis, Instructor-led Training, Curriculum Development, Captivate, Educational Technology, Team Building, Adobe Acrobat, Instructional Technology, Technical Writing, Adult Education, Mobile Learning, Coaching
Education
Kent State University 2001 — 2002
M.Ed., Instructional Technology
Cleveland State University
B.A., Religious Studies
Debbie Mekker Debbie Mekker's Radcom, Inc. Experience June 2014 - Present
Job Sales Representative at Radcom, Inc. I help companies find solutions to their unique problems.
Industry Professional Training & Coaching
Experience
Radcom, Inc. June 2014 - Present
Radcom, Inc. March 2012 - July 2015
Auburn Early Learning August 2009 - January 2012
TLC Child Development Center November 2001 - July 2009
ABC Day Care Center September 1986 - July 1999
Skills
Private Pilot, Instructional Design, Captivate, Instructor-led Training, E-Learning, Training, Technical Writing, Software Documentation, SnagIt, Employee Training, Needs Analysis, Training Delivery, Staff Development, Learning Management, Coaching, Public Speaking, Blended Learning, Team Building, Private Piloting, Leadership Development
Education
Lakeland Community College 1984 — 1986
Associate's degree, Accounting and Business/Management
Radcom, Inc. June 2014 - Present
Radcom, Inc. March 2012 - July 2015
Auburn Early Learning August 2009 - January 2012
TLC Child Development Center November 2001 - July 2009
ABC Day Care Center September 1986 - July 1999
Skills
Private Pilot, Instructional Design, Captivate, Instructor-led Training, E-Learning, Training, Technical Writing, Software Documentation, SnagIt, Employee Training, Needs Analysis, Training Delivery, Staff Development, Learning Management, Coaching, Public Speaking, Blended Learning, Team Building, Private Piloting, Leadership Development
Education
Lakeland Community College 1984 — 1986
Associate's degree, Accounting and Business/Management
Jennifer Yaros Jennifer Yaros's Radcom, Inc. Experience August 2013 - Present
Job Vice President of Operations at Radcom, Inc.
Industry Professional Training & Coaching
Experience
Radcom, Inc. August 2013 - Present
Radcom, Inc. January 2011 - August 2013
Radcom, Inc. December 2008 - January 2011
STC 2007 - 2009
Radcom, Inc. April 2004 - December 2008
GGS Information Services 2000 - 2004
Skills
Business Process, Content Strategy, Market Research, Negotiation, FrontPage, MS Project, Technical Writing, SnagIt, Software Documentation, Instructional Design, Strategic Consulting, Captivate, FrameMaker, Editing, E-Learning, Technical Documentation, Employee Training, Visio, Training, Management, Content Management, Adobe Acrobat, Project Management, Instructor-led Training, Program Management, Process Improvement, Blended Learning, SharePoint, Leadership Development, Content Development, Employee Engagement, Technical Training, Lectora, Manuals, Analysis, Technical Communication, Learning Management...
Education
The University of Akron 1993 — 2008
BA
Radcom, Inc. August 2013 - Present
Radcom, Inc. January 2011 - August 2013
Radcom, Inc. December 2008 - January 2011
STC 2007 - 2009
Radcom, Inc. April 2004 - December 2008
GGS Information Services 2000 - 2004
Skills
Business Process, Content Strategy, Market Research, Negotiation, FrontPage, MS Project, Technical Writing, SnagIt, Software Documentation, Instructional Design, Strategic Consulting, Captivate, FrameMaker, Editing, E-Learning, Technical Documentation, Employee Training, Visio, Training, Management, Content Management, Adobe Acrobat, Project Management, Instructor-led Training, Program Management, Process Improvement, Blended Learning, SharePoint, Leadership Development, Content Development, Employee Engagement, Technical Training, Lectora, Manuals, Analysis, Technical Communication, Learning Management...
Education
The University of Akron 1993 — 2008
BA
Stephanie Mohar Stephanie Mohar's Radcom, Inc. Experience 2001 - 2003
Job Senior Director, Learning Solutions at Assurant
Industry Insurance
Experience
Assurant July 2015 - Present
GOJO Industries October 2011 - July 2015
PNC Financial Services Group, Inc. April 2009 - October 2011
National City Corporation September 2007 - April 2009
National City Corporation November 2006 - August 2007
National City January 2003 - November 2006
Radcom, Inc. 2001 - 2003
NetGenics, Inc. June 1998 - December 2000
Rockwell Automation June 1997 - June 1998
TMW Systems November 1993 - June 1997
Skills
Instructional Design, Strategic Planning, Training, Coaching, E-Learning, Talent Management, Needs Analysis, Organizational..., Employee Engagement, Leadership Development, Recruiting, Executive Coaching, Employee Training, Change Management, Leadership, Talent Acquisition, Management, Staff Development, Performance Management, Team Leadership, Program Management, Human Resources, Software Documentation, Consulting, Strategy, Technical Writing, Vendor Management, Project Management, Team Building, Process Improvement, Instructor-led Training, Onboarding, Employee Relations, Workshop Facilitation, Succession Planning, Training Delivery, Blended Learning, Learning Management, Cross-functional Team..., Business Strategy, Organizational..., Sales, Interviews, Budgets, Learning Management..., Policy, Captivate, Performance Consulting, Strategic Partnerships, New Hire Orientations
Education
The Ohio State University 1983 — 1987
B.A., Journalism
Assurant July 2015 - Present
GOJO Industries October 2011 - July 2015
PNC Financial Services Group, Inc. April 2009 - October 2011
National City Corporation September 2007 - April 2009
National City Corporation November 2006 - August 2007
National City January 2003 - November 2006
Radcom, Inc. 2001 - 2003
NetGenics, Inc. June 1998 - December 2000
Rockwell Automation June 1997 - June 1998
TMW Systems November 1993 - June 1997
Skills
Instructional Design, Strategic Planning, Training, Coaching, E-Learning, Talent Management, Needs Analysis, Organizational..., Employee Engagement, Leadership Development, Recruiting, Executive Coaching, Employee Training, Change Management, Leadership, Talent Acquisition, Management, Staff Development, Performance Management, Team Leadership, Program Management, Human Resources, Software Documentation, Consulting, Strategy, Technical Writing, Vendor Management, Project Management, Team Building, Process Improvement, Instructor-led Training, Onboarding, Employee Relations, Workshop Facilitation, Succession Planning, Training Delivery, Blended Learning, Learning Management, Cross-functional Team..., Business Strategy, Organizational..., Sales, Interviews, Budgets, Learning Management..., Policy, Captivate, Performance Consulting, Strategic Partnerships, New Hire Orientations
Education
The Ohio State University 1983 — 1987
B.A., Journalism
Brandy Marshall Brandy Marshall's Radcom, Inc. Experience February 2005 - August 2007
Job Internal Operations & Strategy Consultant at IBM
Industry Information Technology and Services
Experience
IBM April 2013 - Present
IBM October 2011 - April 2013
IBM July 2009 - October 2011
Purdue University August 2007 - May 2009
General Motors May 2008 - August 2008
Radcom, Inc. February 2005 - August 2007
Skills
Financial Modeling, Financial Analysis, Project Management, Process Improvement, Budgets, Management, Leadership, Finance, Competitive Analysis, Business Development, Analysis, Strategic Planning, Strategy, Mergers & Acquisitions, Supply Chain, Market Research, Program Management, Managerial Finance, Forecasting, Business Intelligence, Team Leadership, Project Planning, Business Analysis, Cross-functional Team..., Business Process..., Business Transformation, Data Analysis, Business Process, Consulting, Integration
Education
Purdue University - Krannert School of Management 2007 — 2009
MBA, Finance & Strategic Management
Belmont University 2001 — 2004
BBA, Music Business
IBM April 2013 - Present
IBM October 2011 - April 2013
IBM July 2009 - October 2011
Purdue University August 2007 - May 2009
General Motors May 2008 - August 2008
Radcom, Inc. February 2005 - August 2007
Skills
Financial Modeling, Financial Analysis, Project Management, Process Improvement, Budgets, Management, Leadership, Finance, Competitive Analysis, Business Development, Analysis, Strategic Planning, Strategy, Mergers & Acquisitions, Supply Chain, Market Research, Program Management, Managerial Finance, Forecasting, Business Intelligence, Team Leadership, Project Planning, Business Analysis, Cross-functional Team..., Business Process..., Business Transformation, Data Analysis, Business Process, Consulting, Integration
Education
Purdue University - Krannert School of Management 2007 — 2009
MBA, Finance & Strategic Management
Belmont University 2001 — 2004
BBA, Music Business
Suzi Hrubik Suzi Hrubik's Radcom, Inc. Experience April 2011 - September 2012
Job President of Suzi Hrubik Designs Always looking for new clients
Industry Design
Experience
Suzi Hrubik Designs May 2007 - Present
Radcom, Inc. April 2011 - September 2012
American Cancer Society July 2010 - March 2011
Smart Solutions Inc January 2010 - April 2010
Independence Excavating, Inc. February 2007 - October 2009
St. Augustine Catholic School August 2006 - October 2006
The University of Akron May 2005 - August 2006
University of Akron Helpdesk 2001 - 2003
Skills
Technical Writing, Adobe Acrobat, Documentation, Photoshop, Lectora, Web Design, Macromedia Flash, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Customer Service, Flash, E-Learning, Software Documentation, PowerPoint, SharePoint, Microsoft Office, Captivate, Training, Instructional Design, Social Media, Marketing, Curriculum Design, print design, Brochures, Instructional Technology, Instructional Manuals, Blogging, Dreamweaver, Graphic Design, Newsletters, Employee Training, Instructor-led Training
Education
The University of Akron 2005 — 2006
Masters of Arts, Instructional Technology
The University of Akron 2000 — 2005
Bachelors of Science, Education
Brecksville-Broadview Hts High School 1996 — 1999
diploma, College Prep
Suzi Hrubik Designs May 2007 - Present
Radcom, Inc. April 2011 - September 2012
American Cancer Society July 2010 - March 2011
Smart Solutions Inc January 2010 - April 2010
Independence Excavating, Inc. February 2007 - October 2009
St. Augustine Catholic School August 2006 - October 2006
The University of Akron May 2005 - August 2006
University of Akron Helpdesk 2001 - 2003
Skills
Technical Writing, Adobe Acrobat, Documentation, Photoshop, Lectora, Web Design, Macromedia Flash, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Customer Service, Flash, E-Learning, Software Documentation, PowerPoint, SharePoint, Microsoft Office, Captivate, Training, Instructional Design, Social Media, Marketing, Curriculum Design, print design, Brochures, Instructional Technology, Instructional Manuals, Blogging, Dreamweaver, Graphic Design, Newsletters, Employee Training, Instructor-led Training
Education
The University of Akron 2005 — 2006
Masters of Arts, Instructional Technology
The University of Akron 2000 — 2005
Bachelors of Science, Education
Brecksville-Broadview Hts High School 1996 — 1999
diploma, College Prep
Maria Hlas's Radcom, Inc. Experience October 1998 - February 2005
Job Learning and Development Operations and Technology Manager at GOJO Industries
Industry Professional Training & Coaching
Experience
GOJO Industries January 2013 - Present
PNC Financial Services Group May 2009 - January 2013
National City Bank March 2008 - May 2009
National City Home Equity February 2005 - October 2007
Radcom, Inc. October 1998 - February 2005
Diebold, Inc. April 1997 - October 1998
Skills
Instructional Design, E-Learning, Coaching, Consulting, Project Management, Curriculum Development, Project Planning, Strategic Initiatives, Instructor-led Training, Task Analysis, Training Measurement..., Blended Learning, Learning Managment..., Social Learning, Virtual Training
Education
Grove City College 1984 — 1988
Bachelor of Arts, Literature and Communication Arts
GOJO Industries January 2013 - Present
PNC Financial Services Group May 2009 - January 2013
National City Bank March 2008 - May 2009
National City Home Equity February 2005 - October 2007
Radcom, Inc. October 1998 - February 2005
Diebold, Inc. April 1997 - October 1998
Skills
Instructional Design, E-Learning, Coaching, Consulting, Project Management, Curriculum Development, Project Planning, Strategic Initiatives, Instructor-led Training, Task Analysis, Training Measurement..., Blended Learning, Learning Managment..., Social Learning, Virtual Training
Education
Grove City College 1984 — 1988
Bachelor of Arts, Literature and Communication Arts
Christian Unger Christian Unger's Radcom, Inc. Experience April 2008 - January 2009
Job Sr. Biomedical Product Specialist at PartsSource Inc.
Industry Medical Devices
Experience
PartsSource Inc. April 2014 - Present
PartsSource Inc. December 2010 - April 2014
Radcom, Inc. April 2008 - January 2009
Radcom, Inc. June 2007 - December 2007
Middough Consulting 2003 - 2006
Middough Consulting 2001 - 2006
Skills
Editing, Healthcare, Medical Devices, New Business Development, Technical Writing, Documentation, Proposal Writing, Imaging, Account Management, Vendor Relations, Cold Calling, Consultative Selling, Direct Sales, Solution Selling, People Skills, Microsoft Word, Business Development, Digital Imaging, Medical Imaging, Capital Equipment, Sales, Healthcare Information..., Hospitals, Technical Documentation, Key Account Management, Healthcare Industry, Selling, Software Documentation, Management, Leadership, Product Launch, Cardiology, Radiology, Product Management, Cross-functional Team..., Sales Management, Sales Operations, Contract Negotiation, Hardware Diagnostics, Market Development, Strategy, PACS, Sales Process, Marketing, Sales Presentations, Budgets, Team Building, Operating Room, Product Marketing, Competitive Analysis
Education
John Carroll University 1996 — 2001
English, Journalism, Creative Writing
Kirtland High School 1992 — 1996
high school, English
PartsSource Inc. April 2014 - Present
PartsSource Inc. December 2010 - April 2014
Radcom, Inc. April 2008 - January 2009
Radcom, Inc. June 2007 - December 2007
Middough Consulting 2003 - 2006
Middough Consulting 2001 - 2006
Skills
Editing, Healthcare, Medical Devices, New Business Development, Technical Writing, Documentation, Proposal Writing, Imaging, Account Management, Vendor Relations, Cold Calling, Consultative Selling, Direct Sales, Solution Selling, People Skills, Microsoft Word, Business Development, Digital Imaging, Medical Imaging, Capital Equipment, Sales, Healthcare Information..., Hospitals, Technical Documentation, Key Account Management, Healthcare Industry, Selling, Software Documentation, Management, Leadership, Product Launch, Cardiology, Radiology, Product Management, Cross-functional Team..., Sales Management, Sales Operations, Contract Negotiation, Hardware Diagnostics, Market Development, Strategy, PACS, Sales Process, Marketing, Sales Presentations, Budgets, Team Building, Operating Room, Product Marketing, Competitive Analysis
Education
John Carroll University 1996 — 2001
English, Journalism, Creative Writing
Kirtland High School 1992 — 1996
high school, English
Angie Dianetti's Radcom, Inc. Experience August 2013 - Present
Job President at Radcom, Inc.
Industry Professional Training & Coaching
Experience
Radcom, Inc. August 2013 - Present
Society for Technical Communication February 2010 - Present
Radcom, Inc. October 1996 - August 2013
TMW Systems July 1994 - November 1997
Energex Resources 1988 - 1994
Geauga Savings Bank 1985 - 1988
Skills
Technical Writing, Software Documentation, Training, Technical Documentation, Instructional Design, Technical Communication, Project Management, Consulting, Program Management, Adobe Acrobat, Technical Training, E-Learning, Management, Microsoft Office, Employee Training, Team Leadership, Proposal Writing, FrameMaker, Team Building, Editing, Content Management, Content Development, Knowledge Management, Online Help, PowerPoint, Microsoft Excel, Visio, Social Media, Public Speaking, Instructor-led Training, Captivate, Financial Management, Job Aids, Adobe Technical..., Business Strategy, Sales Management, Supervising, Business Process..., Manuals, Microsoft Word, Budgets, Marketing, SharePoint, Word, QuickBooks, RoboHelp, Staff Development, Boy Scouts, Leadership Development, SnagIt
Education
Marietta College 1980 — 1984
BSPE, Petroleum Engineering
Radcom, Inc. August 2013 - Present
Society for Technical Communication February 2010 - Present
Radcom, Inc. October 1996 - August 2013
TMW Systems July 1994 - November 1997
Energex Resources 1988 - 1994
Geauga Savings Bank 1985 - 1988
Skills
Technical Writing, Software Documentation, Training, Technical Documentation, Instructional Design, Technical Communication, Project Management, Consulting, Program Management, Adobe Acrobat, Technical Training, E-Learning, Management, Microsoft Office, Employee Training, Team Leadership, Proposal Writing, FrameMaker, Team Building, Editing, Content Management, Content Development, Knowledge Management, Online Help, PowerPoint, Microsoft Excel, Visio, Social Media, Public Speaking, Instructor-led Training, Captivate, Financial Management, Job Aids, Adobe Technical..., Business Strategy, Sales Management, Supervising, Business Process..., Manuals, Microsoft Word, Budgets, Marketing, SharePoint, Word, QuickBooks, RoboHelp, Staff Development, Boy Scouts, Leadership Development, SnagIt
Education
Marietta College 1980 — 1984
BSPE, Petroleum Engineering
Tina White Tina White's Radcom, Inc. Experience November 2010 - May 2013
Job Realtor and Client Services Manager at Penney Real Estate Company
Industry Real Estate
Experience
Penney Real Estate Company October 2013 - Present
Penney Real Estate May 2013 - Present
Radcom, Inc. November 2010 - May 2013
Homesite Insurance March 2010 - November 2010
Two Sisters Gourmet 2008 - 2009
Allstate June 2006 - May 2008
Allstate Insurance November 1993 - May 2006
Skills
Insurance, Customer Service, Strategic Planning, Team Building, Sales, Coaching, Training, Leadership Development, Property & Casualty..., Public Speaking, Marketing, Process Improvement, Project Management, Real Estate, Leadership, Time Management, Negotiation, First Time Home Buyers, Relocation Buyers, Buyer's Agent, Seller Representation, Small Business, Management
Education
Hondros College 2013 — 2013
Real Estate
Sandler Training
Selling Skills and Sales Operations
Cuyahoga Falls High School
The University of Akron
Bachelor Of Science, Business Management
Penney Real Estate Company October 2013 - Present
Penney Real Estate May 2013 - Present
Radcom, Inc. November 2010 - May 2013
Homesite Insurance March 2010 - November 2010
Two Sisters Gourmet 2008 - 2009
Allstate June 2006 - May 2008
Allstate Insurance November 1993 - May 2006
Skills
Insurance, Customer Service, Strategic Planning, Team Building, Sales, Coaching, Training, Leadership Development, Property & Casualty..., Public Speaking, Marketing, Process Improvement, Project Management, Real Estate, Leadership, Time Management, Negotiation, First Time Home Buyers, Relocation Buyers, Buyer's Agent, Seller Representation, Small Business, Management
Education
Hondros College 2013 — 2013
Real Estate
Sandler Training
Selling Skills and Sales Operations
Cuyahoga Falls High School
The University of Akron
Bachelor Of Science, Business Management
Gabrielle Bhagwat Gabrielle Bhagwat's Radcom, Inc. Experience January 2010 - December 2010
Job Technical Communicator | UX Designer | User Advocate
Industry Internet
Experience
Nelson Stud Welding December 2011 - Present
CHC Physical Therapy March 2014 - October 2014
Radcom, Inc. January 2010 - December 2010
Radcom, Inc. January 2010 - June 2010
Philips Medical Systems May 2009 - January 2010
Fluke Biomedical April 2008 - May 2009
Brulant October 2007 - January 2008
Sherwin Williams March 2006 - October 2007
Skills
Technical Writing, SEO, Information Architecture, FrameMaker, Web Analytics, Software Documentation, Copywriting, Visio, CMS, Google Analytics, User Experience, RoboHelp, InDesign, Content Management, Microsoft Excel, Usability, Web Design, Web Content, HTML, Online Help, Microsoft Word, Technical Communication, JavaScript, Flash, Illustrator, Adobe Acrobat, Dreamweaver, Fireworks, Photoshop, SnagIt, SharePoint, Photography, WebTrends, Content Development, Camtasia, CSS3, Adobe Creative Suite, User Experience Design, Knowledge Management, Web Development, Graphic Design, HTML5, User Research, Content Strategy, Blogging, Wireframes, Website Development, User-centered Design, User Interface, Web Content Management
Education
Kent State University 2010 — 2014
Master's Degree, Information Architecture and Knowledge Management, 3.758
Cleveland State University 2006 — 2009
BA, Cum Laude, Communication, Minor: Business
Nelson Stud Welding December 2011 - Present
CHC Physical Therapy March 2014 - October 2014
Radcom, Inc. January 2010 - December 2010
Radcom, Inc. January 2010 - June 2010
Philips Medical Systems May 2009 - January 2010
Fluke Biomedical April 2008 - May 2009
Brulant October 2007 - January 2008
Sherwin Williams March 2006 - October 2007
Skills
Technical Writing, SEO, Information Architecture, FrameMaker, Web Analytics, Software Documentation, Copywriting, Visio, CMS, Google Analytics, User Experience, RoboHelp, InDesign, Content Management, Microsoft Excel, Usability, Web Design, Web Content, HTML, Online Help, Microsoft Word, Technical Communication, JavaScript, Flash, Illustrator, Adobe Acrobat, Dreamweaver, Fireworks, Photoshop, SnagIt, SharePoint, Photography, WebTrends, Content Development, Camtasia, CSS3, Adobe Creative Suite, User Experience Design, Knowledge Management, Web Development, Graphic Design, HTML5, User Research, Content Strategy, Blogging, Wireframes, Website Development, User-centered Design, User Interface, Web Content Management
Education
Kent State University 2010 — 2014
Master's Degree, Information Architecture and Knowledge Management, 3.758
Cleveland State University 2006 — 2009
BA, Cum Laude, Communication, Minor: Business
Sharon Jendrisak Sharon Jendrisak's Radcom, Inc. Experience December 2010 - February 2012
Job Learning and Development Specialist IV | Sales Learning Leader at GOJO Industries
Industry Professional Training & Coaching
Experience
GOJO Industries February 2012 - Present
Northeast Ohio chapter for the Society of Technical Communication July 2011 - July 2012
Radcom, Inc. December 2010 - February 2012
Radcom, Inc. October 2007 - January 2010
National City Bank September 2005 - August 2007
National City Bank February 2004 - September 2005
Clear Channel Outdoor 2003 - 2003
Skills
Instructional Design, E-Learning, Technical Writing, Editing, Lectora, Proofreading, Online Help, SnagIt, Training, Captivate, Project Management, Adobe Acrobat, PowerPoint, Microsoft Office, Technical Documentation
Education
Kent State University 1998 — 2003
Bachelor of Arts, Advertising
GOJO Industries February 2012 - Present
Northeast Ohio chapter for the Society of Technical Communication July 2011 - July 2012
Radcom, Inc. December 2010 - February 2012
Radcom, Inc. October 2007 - January 2010
National City Bank September 2005 - August 2007
National City Bank February 2004 - September 2005
Clear Channel Outdoor 2003 - 2003
Skills
Instructional Design, E-Learning, Technical Writing, Editing, Lectora, Proofreading, Online Help, SnagIt, Training, Captivate, Project Management, Adobe Acrobat, PowerPoint, Microsoft Office, Technical Documentation
Education
Kent State University 1998 — 2003
Bachelor of Arts, Advertising
Nicolas Trojack Nicolas Trojack's Radcom, Inc. Experience July 2013 - February 2014
Job HRIS Systems Admin at Diebold
Industry E-Learning
Experience
Diebold August 2015 - Present
Nostalgia Conventions August 2014 - Present
Virtual Hold Technology (VHT) February 2014 - May 2015
Radcom, Inc. July 2013 - February 2014
Genesis10 October 2012 - February 2013
Chagrin Consulting Services, Inc. June 2012 - October 2012
Kent State University November 2011 - May 2012
Kent State University August 2010 - May 2012
Manchester School Distict August 2009 - February 2010
Summit Academy Canton Secondary August 2008 - June 2009
Skills
Instructional Design, E-Learning, Instructional Technology, Curriculum Design, Microsoft Office, Teaching, Windows 7, Staff Development, Distance Learning, Adult Education, ADDIE, Training, Educational Technology, Captivate, Learning Management..., Higher Education, Curriculum Development, Camtasia, Audacity, Windows XP Pro, Outlook, Public Speaking, Articulate, Dreamweaver, Project Management, Quality Matters, Blackboard Vista, Onboarding, New Hire Orientations, New Hire Training, Soft Skills, Needs Analysis, Blended Learning, Technical Writing, Instructor-led Training, Moodle, Articulate Storyline, WordPress, SuccessFactors
Education
Kent State University 2010 — 2012
Masters Computers/Technology, Technology Education
Kent State University 2004 — 2008
Bachelors in Secondary Education Math, Math Education
Diebold August 2015 - Present
Nostalgia Conventions August 2014 - Present
Virtual Hold Technology (VHT) February 2014 - May 2015
Radcom, Inc. July 2013 - February 2014
Genesis10 October 2012 - February 2013
Chagrin Consulting Services, Inc. June 2012 - October 2012
Kent State University November 2011 - May 2012
Kent State University August 2010 - May 2012
Manchester School Distict August 2009 - February 2010
Summit Academy Canton Secondary August 2008 - June 2009
Skills
Instructional Design, E-Learning, Instructional Technology, Curriculum Design, Microsoft Office, Teaching, Windows 7, Staff Development, Distance Learning, Adult Education, ADDIE, Training, Educational Technology, Captivate, Learning Management..., Higher Education, Curriculum Development, Camtasia, Audacity, Windows XP Pro, Outlook, Public Speaking, Articulate, Dreamweaver, Project Management, Quality Matters, Blackboard Vista, Onboarding, New Hire Orientations, New Hire Training, Soft Skills, Needs Analysis, Blended Learning, Technical Writing, Instructor-led Training, Moodle, Articulate Storyline, WordPress, SuccessFactors
Education
Kent State University 2010 — 2012
Masters Computers/Technology, Technology Education
Kent State University 2004 — 2008
Bachelors in Secondary Education Math, Math Education
Mark Blake | Graphic Designer Mark Blake | Graphic Designer's Radcom, Inc. Experience February 2011 - June 2014
Job Senior Graphic Designer at Visual Evidence Corporation
Industry Graphic Design
Experience
Visual Evidence Corporation June 2014 - Present
Radcom, Inc. February 2011 - June 2014
FIT Technologies / SchoolOne May 2008 - December 2011
Campus Outfitters May 2008 - July 2010
ERICO July 2006 - May 2008
iDesign and Delivery September 2001 - July 2006
Nordson Corporation June 1999 - September 2001
Bayer Diagnostics September 1993 - June 1999
Ciba Corning 1993 - 1999
CCS Associates March 1992 - September 1993
Skills
Graphic Design, Illustration, Flash, Web Design, Flyer Design, Social Media, Viral Marketing, Marketing Communications, Dreamweaver, Photoshop, Illustrator, InDesign, Animation, Technical Illustration, Adobe Creative Suite, Vector Illustration, Icon Design, Web Interface Design, Flash Websites, Line Art, Instructional Design, Lectora, Articulate Studio, User Interface Design, Brochures, Corporate Identity, Graphics, Branding & Identity, Flyers, Interaction Design, Logo Design, Layout
Education
Art Institute of Pittsburgh 1983 — 1985
Associate in Specialized Technology, Visual Communications
Software and Management
Other Training Seminars
Visual Evidence Corporation June 2014 - Present
Radcom, Inc. February 2011 - June 2014
FIT Technologies / SchoolOne May 2008 - December 2011
Campus Outfitters May 2008 - July 2010
ERICO July 2006 - May 2008
iDesign and Delivery September 2001 - July 2006
Nordson Corporation June 1999 - September 2001
Bayer Diagnostics September 1993 - June 1999
Ciba Corning 1993 - 1999
CCS Associates March 1992 - September 1993
Skills
Graphic Design, Illustration, Flash, Web Design, Flyer Design, Social Media, Viral Marketing, Marketing Communications, Dreamweaver, Photoshop, Illustrator, InDesign, Animation, Technical Illustration, Adobe Creative Suite, Vector Illustration, Icon Design, Web Interface Design, Flash Websites, Line Art, Instructional Design, Lectora, Articulate Studio, User Interface Design, Brochures, Corporate Identity, Graphics, Branding & Identity, Flyers, Interaction Design, Logo Design, Layout
Education
Art Institute of Pittsburgh 1983 — 1985
Associate in Specialized Technology, Visual Communications
Software and Management
Other Training Seminars
Kevin Halaburda's Radcom, Inc. Experience May 2011 - October 2013
Job Technical Writer at Keithley Instruments
Industry Electrical/Electronic Manufacturing
Experience
Keithley Instruments June 2014 - Present
Aerotek January 2014 - June 2014
Radcom, Inc. May 2011 - October 2013
PSI Group April 2009 - June 2011
Radcom, Inc. October 2008 - November 2008
AmTrust Bank August 2004 - May 2008
Sapphire Technologies November 2003 - August 2004
Pioneer-Standard Electronics 1999 - 2003
Skills
Technical Writing, Software Documentation, Project Management, Business Analysis, Process Improvement, Instructional Design, Instructor-led Training, Content Development, Customer Service, Training, Technical Documentation, Management, SnagIt, E-Learning, PowerPoint, Visio, CRM, Microsoft Word, Microsoft Office, Editing, Public Speaking, Adobe Acrobat, SharePoint, Blended Learning, Content Management, Web Design, Customer Relations, Adobe Fireworks, Rapid Intake ProForm, Adobe Flash, Adobe Captivate, Author-it, Iso 9000
Education
Cleveland State University 2004 — 2008
Baldwin Wallace University 1994 — 1999
B.A.
Keithley Instruments June 2014 - Present
Aerotek January 2014 - June 2014
Radcom, Inc. May 2011 - October 2013
PSI Group April 2009 - June 2011
Radcom, Inc. October 2008 - November 2008
AmTrust Bank August 2004 - May 2008
Sapphire Technologies November 2003 - August 2004
Pioneer-Standard Electronics 1999 - 2003
Skills
Technical Writing, Software Documentation, Project Management, Business Analysis, Process Improvement, Instructional Design, Instructor-led Training, Content Development, Customer Service, Training, Technical Documentation, Management, SnagIt, E-Learning, PowerPoint, Visio, CRM, Microsoft Word, Microsoft Office, Editing, Public Speaking, Adobe Acrobat, SharePoint, Blended Learning, Content Management, Web Design, Customer Relations, Adobe Fireworks, Rapid Intake ProForm, Adobe Flash, Adobe Captivate, Author-it, Iso 9000
Education
Cleveland State University 2004 — 2008
Baldwin Wallace University 1994 — 1999
B.A.
Nikki Custy's Radcom, Inc. Experience January 2008 - Present
Job Senior Technical Writer at Beyond Visual Consulting
Industry Information Technology and Services
Experience
Beyond Visual Consulting July 2013 - Present
ScripType Publishing December 2007 - Present
Radcom, Inc. January 2008 - Present
MediaRich September 2007 - January 2010
SupportSoft March 2003 - June 2006
FirstEnergy September 2002 - March 2003
Marconi March 2000 - March 2002
Marconi March 1999 - March 2000
Marconi November 1998 - March 1999
McDonald Investments June 1998 - November 1998
Skills
Technical Writing, E-Learning, Editing, Instructional Design, Online Help, Publishing, SharePoint, Software Documentation, Technical Documentation, Training, Adobe Acrobat, Content Management, FrameMaker, People Skills, Teacher Training
Education
John Carroll University 1993 — 1997
B.A. English
National University of Ireland, Galway 1995 — 1996
Study Abroad
Beyond Visual Consulting July 2013 - Present
ScripType Publishing December 2007 - Present
Radcom, Inc. January 2008 - Present
MediaRich September 2007 - January 2010
SupportSoft March 2003 - June 2006
FirstEnergy September 2002 - March 2003
Marconi March 2000 - March 2002
Marconi March 1999 - March 2000
Marconi November 1998 - March 1999
McDonald Investments June 1998 - November 1998
Skills
Technical Writing, E-Learning, Editing, Instructional Design, Online Help, Publishing, SharePoint, Software Documentation, Technical Documentation, Training, Adobe Acrobat, Content Management, FrameMaker, People Skills, Teacher Training
Education
John Carroll University 1993 — 1997
B.A. English
National University of Ireland, Galway 1995 — 1996
Study Abroad
Heidi Emhoff Wood's Radcom, Inc. Experience April 2007 - August 2008
Job Owner, Writing Consultant at Red Planet Media LLC
Industry Writing and Editing
Experience
Red Planet Media LLC July 2015 - Present
Self-employed January 2014 - Present
Acumen Solutions March 2013 - August 2015
Software Answers, Inc. April 2012 - March 2013
Software Answers, Inc. August 2010 - April 2012
Software Answers, Inc. August 2008 - August 2010
Radcom, Inc. April 2007 - August 2008
GED Integrated Solutions February 2005 - April 2007
Intuit Eclipse January 2003 - February 2005
Intuit Real Estate Solutions April 2000 - January 2003
Skills
Technical Writing, Technical Documentation, Software Documentation, Training, SharePoint, Content Management, Editing, Microsoft Office, Visio, Salesforce Knowledge, FrameMaker, RoboHelp, Procedure Manuals, Instructional Manuals
Education
Hiram College 1993 — 1997
BA, English
Red Planet Media LLC July 2015 - Present
Self-employed January 2014 - Present
Acumen Solutions March 2013 - August 2015
Software Answers, Inc. April 2012 - March 2013
Software Answers, Inc. August 2010 - April 2012
Software Answers, Inc. August 2008 - August 2010
Radcom, Inc. April 2007 - August 2008
GED Integrated Solutions February 2005 - April 2007
Intuit Eclipse January 2003 - February 2005
Intuit Real Estate Solutions April 2000 - January 2003
Skills
Technical Writing, Technical Documentation, Software Documentation, Training, SharePoint, Content Management, Editing, Microsoft Office, Visio, Salesforce Knowledge, FrameMaker, RoboHelp, Procedure Manuals, Instructional Manuals
Education
Hiram College 1993 — 1997
BA, English
Anne Paczula's Radcom, Inc. Experience 2005 - 2005
Job Instructional Designer
Industry E-Learning
Experience
YMCA of Greater Pittsburgh October 2011 - July 2015
Radcom, Inc. 2005 - 2005
Performance Technologies International, Inc. (now part of PDRI, Inc.) 2001 - 2005
CGI-AMS 2000 - 2001
Star Mountain, Inc. (now part of Provant, Inc.) 1998 - 2000
Titus Austin, Inc. 1996 - 1998
Skills
Technical Writing, E-Learning, Online Help, Technical Communication, Technical Documentation, Instructor-led Training, Needs Analysis, Job Aids, Microsoft Office, Project Management, Instructional Design
Education
San Diego State University-California State University 2014 — 2015
Certificate
American University
Master of Arts (M.A.)
The University of Kansas
Bachelor of Arts (B.A.)
Université Blaise Pascal (Clermont-II) - Clermont-Ferrand
YMCA of Greater Pittsburgh October 2011 - July 2015
Radcom, Inc. 2005 - 2005
Performance Technologies International, Inc. (now part of PDRI, Inc.) 2001 - 2005
CGI-AMS 2000 - 2001
Star Mountain, Inc. (now part of Provant, Inc.) 1998 - 2000
Titus Austin, Inc. 1996 - 1998
Skills
Technical Writing, E-Learning, Online Help, Technical Communication, Technical Documentation, Instructor-led Training, Needs Analysis, Job Aids, Microsoft Office, Project Management, Instructional Design
Education
San Diego State University-California State University 2014 — 2015
Certificate
American University
Master of Arts (M.A.)
The University of Kansas
Bachelor of Arts (B.A.)
Université Blaise Pascal (Clermont-II) - Clermont-Ferrand
Loretta Sharp's Radcom, Inc. Experience January 2013 - September 2013
Job Content Management Specialist at Swagelok
Industry Writing and Editing
Experience
Swagelok October 2013 - Present
Radcom, Inc. January 2013 - September 2013
Swagelok 2010 - 2013
Radcom September 2008 - December 2012
AmTrust Bank June 2007 - May 2008
AmTrust Bank March 2004 - June 2007
Ohio Savings Bank May 2001 - March 2004
Ohio Savings Bank January 1997 - March 2001
Skills
SnagIt, SharePoint, Visio, RoboHelp, Captivate, Training, Training Videos, Training Manuals, Training Programs, Employee Training, E-Learning, Instructional Design, Technical Writing, Software Documentation, Content Management
Education
Cuyahoga Community College 1995 — 1997
Business
Swagelok October 2013 - Present
Radcom, Inc. January 2013 - September 2013
Swagelok 2010 - 2013
Radcom September 2008 - December 2012
AmTrust Bank June 2007 - May 2008
AmTrust Bank March 2004 - June 2007
Ohio Savings Bank May 2001 - March 2004
Ohio Savings Bank January 1997 - March 2001
Skills
SnagIt, SharePoint, Visio, RoboHelp, Captivate, Training, Training Videos, Training Manuals, Training Programs, Employee Training, E-Learning, Instructional Design, Technical Writing, Software Documentation, Content Management
Education
Cuyahoga Community College 1995 — 1997
Business
Patricia Stafford's Radcom, Inc. Experience June 2001 - February 2003
Job Technical Writer at Pepperl+Fuchs
Industry Translation and Localization
Experience
Pepperl+Fuchs May 2011 - Present
Localingua February 2011 - May 2011
American Greetings November 2010 - February 2011
Advantage Technical Services, Inc. July 2010 - October 2010
Systems Personnel June 2010 - June 2010
SPX Corporation October 2008 - December 2009
STERIS Corporation February 2003 - May 2008
Radcom, Inc. June 2001 - February 2003
Diebold, Inc. November 1997 - March 2001
Skills
Software Documentation, Proofreading, Translation, Manuals, Content Management, Instructional Design, E-Learning, Photography, FrameMaker, Visio, Editing, Technical Writing, Content Development, Technical Documentation, SnagIt, Program Management, Adobe Acrobat
Education
University at Buffalo 1982 — 1989
MA, BA, Spanish, English/Spanish
Pepperl+Fuchs May 2011 - Present
Localingua February 2011 - May 2011
American Greetings November 2010 - February 2011
Advantage Technical Services, Inc. July 2010 - October 2010
Systems Personnel June 2010 - June 2010
SPX Corporation October 2008 - December 2009
STERIS Corporation February 2003 - May 2008
Radcom, Inc. June 2001 - February 2003
Diebold, Inc. November 1997 - March 2001
Skills
Software Documentation, Proofreading, Translation, Manuals, Content Management, Instructional Design, E-Learning, Photography, FrameMaker, Visio, Editing, Technical Writing, Content Development, Technical Documentation, SnagIt, Program Management, Adobe Acrobat
Education
University at Buffalo 1982 — 1989
MA, BA, Spanish, English/Spanish
Jo Ellen Frost's Radcom, Inc. Experience August 2009 - Present
Job Technical Writer at Radcom, Inc.
Industry Information Technology and Services
Experience
Radcom, Inc. August 2009 - Present
FirstEnergy Corp June 2005 - March 2009
FirstEnergy Corp January 2002 - December 2004
FirstEnergy Corp January 1986 - December 2001
Skills
Training, T-SQL, Instructional Design, Project Management, Technical Writing
Education
The University of Akron 1976 — 1984
BS, Technical Education
The University of Akron 1974 — 1976
AAS, Data Processing
Radcom, Inc. August 2009 - Present
FirstEnergy Corp June 2005 - March 2009
FirstEnergy Corp January 2002 - December 2004
FirstEnergy Corp January 1986 - December 2001
Skills
Training, T-SQL, Instructional Design, Project Management, Technical Writing
Education
The University of Akron 1976 — 1984
BS, Technical Education
The University of Akron 1974 — 1976
AAS, Data Processing
Suzanne Donohoe Powers's Radcom, Inc. Experience 2010 - 2010
Job Technical Writer II at TMW Systems
Industry E-Learning
Experience
TMW Systems June 2013 - Present
Professional in Transition 2013 - 2013
SecuReach Systems, LLC November 2010 - January 2012
Communication Professional Opportunities 2012 - 2012
Radcom, Inc. 2010 - 2010
FirstEnergy Solutions March 2007 - July 2009
Windstream Communications July 2006 - February 2007
Alltel July 1995 - June 2006
Skills
Brochures, Camtasia, Communications, Content Development, Documentation, eLearning, Flyers, Information Development, Information Mapping, Instant Demo, Microsoft Office, PowerPoint Skills, Press Kits, Proposal Writing, SAP, SAP Producer, Technical Writing, Training Manuals, E-Learning, Software Documentation, Analysis, Strategic Planning, SnagIt, Captivate, Training Delivery, Newsletters, Management, PowerPoint, Team Building, Project Management, Project Planning, Recruiting, Customer Service, Access, Process Improvement, Budgets, Team Leadership, Employee Training, Public Speaking, Leadership, Training, Instructional Design, Marketing, Cross-functional Team..., Needs Analysis, Knowledge Management, Blended Learning, Microsoft Word, Business Analysis, Policy
Education
The University of Akron
M.A., Communications
Hammel College
Paralegal Diploma
TMW Systems June 2013 - Present
Professional in Transition 2013 - 2013
SecuReach Systems, LLC November 2010 - January 2012
Communication Professional Opportunities 2012 - 2012
Radcom, Inc. 2010 - 2010
FirstEnergy Solutions March 2007 - July 2009
Windstream Communications July 2006 - February 2007
Alltel July 1995 - June 2006
Skills
Brochures, Camtasia, Communications, Content Development, Documentation, eLearning, Flyers, Information Development, Information Mapping, Instant Demo, Microsoft Office, PowerPoint Skills, Press Kits, Proposal Writing, SAP, SAP Producer, Technical Writing, Training Manuals, E-Learning, Software Documentation, Analysis, Strategic Planning, SnagIt, Captivate, Training Delivery, Newsletters, Management, PowerPoint, Team Building, Project Management, Project Planning, Recruiting, Customer Service, Access, Process Improvement, Budgets, Team Leadership, Employee Training, Public Speaking, Leadership, Training, Instructional Design, Marketing, Cross-functional Team..., Needs Analysis, Knowledge Management, Blended Learning, Microsoft Word, Business Analysis, Policy
Education
The University of Akron
M.A., Communications
Hammel College
Paralegal Diploma