Remarketing Services of America
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Remarketing Services of America Employees
GEICO December 2012 - Present
California Closets April 2012 - December 2012
California Closets May 2010 - April 2012
California Closets October 2008 - May 2010
Remarketing Services of America May 2000 - March 2004
Teletech Holdings Inc. 1998 - 2001
Skills
Interior Design, Concept Development, Interiors, Problem Solving, Closet Design, Murphy Bed Design, Home Office Design, Space Planning, AutoCAD, Customer Relations, Creative Writing, Writing, Public Speaking, Advertising, Marketing Communications, Email Marketing, Microsoft Office, Word, PowerPoint, Excel, Space-planning, Microsoft Excel, Microsoft Word, Insurance, Insurance Brokerage, Identity Theft, Pantry Design, ClosetCAD, Marketing, Space planning
Education
Villa Maria College of Buffalo 2005 — 2010
AAS, Interior Design
Estudio Sampere 1998 — 1998
Spanish Language
University of Arizona 1995 — 1998
Criminal Justice, Spanish
HMS May 2014 - Present
MedRecovery Management July 2012 - April 2014
Fiserv May 2009 - June 2012
BlueCross BlueShield of WNY July 2007 - March 2009
Fiserv Lending Solutions May 2006 - June 2007
Fiserv Lending Solutions September 2003 - May 2006
Remarketing Services of America August 1997 - September 2003
SunStar Acceptance Corp November 1995 - August 1997
Transamerica Insurance Finance Corporation 1991 - 1995
Marine Midland Bank June 1988 - November 1991
Skills
Call Center, Customer Service, Banking, Mortgage, Vendor Management, Vendor Relations, Process Improvement, Operations Management, Process Engineering, Compliance, Team Building, Sales, Call Centers, Sales Operations, Management, Mortgage Lending, Training
Education
State University of New York College at Buffalo 1982 — 1987
B.S., Business
Ingram Micro December 2008 - September 2013
Baxter Healthcare 2011 - 2011
White Directory Publishers November 2002 - August 2007
Web Technologies January 2001 - September 2002
Remarketing Services of America April 1998 - October 2000
Skills
Manufacturing, Project Management, Cross-functional Team..., E-commerce, Process Improvement, Six Sigma, PMP, Visio, Leadership, Requirements Analysis, Analysis, Training, Project Planning, Change Management, Business Process..., Team Leadership, Management, Team Building, Business Analysis, Call Centers, Business Process Mapping, Account Management
Education
Medaille College 2015 — 2019
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Kenmore Tonawanda UFSD September 2013 - Present
N/A August 2011 - September 2013
Ingram Micro August 2006 - August 2011
Remarketing Services of America July 2000 - June 2005
Softbank Services/ Client Logic June 1995 - August 2000
Skills
Customer Service, French, Teaching, Social Media, Research, Microsoft Office, Team Leadership, Microsoft Excel, Administration, Microsoft Word, Product Development, Outlook, DJ, Public Speaking, Sales, Event Planning, Editing
Education
Buffalo State College 2012 — 2013
Teaching certification (7-12), Education, 3.5
SUNY Buffalo 1988 — 1992
BS, Eng & French Lit
Brighton High School 1982 — 1986
HS Diploma, General
Countryside High School July 2013 - Present
Madeira Beach Fundamental Middle School January 2013 - June 2013
Aurora Waldorf September 2011 - June 2012
Lackawanna High SchoolSchool September 2010 - May 2011
SUNY University August 2010 - December 2010
SUNY University at Buffalo September 2003 - June 2004
Remarketing Services of America May 2002 - September 2003
Walt Disney World 1997 - 1997
The Disney Store 1992 - 1997
Skills
Student Counseling, Academic Advising, Career Counseling, Group Work, Career Development, Resume Writing, Case Managment, Leadership, Training
Education
State University of New York (SUNY) University at Buffalo 2009 — 2011
M.Ed., School Counseling
State University of New York (SUNY) College at Buffalo 1997 — 2001
BS, Sociology
Erie Community College 1993 — 1995
AAS, Liberal Arts/Social Sciences
Neighborworks New Horizons August 2014 - Present
NEIGHBORWORKS New Horizons July 2012 - Present
Mommy Magicians November 2010 - Present
HEALTHNET OF NORTHEAST September 2007 - March 2011
KELLY SERVICES July 2007 - November 2007
W2 STAFFING October 2006 - July 2007
CITIFINANCIAL AUTO June 2004 - June 2006
REMARKETING SERVICES OF AMERICA September 2001 - June 2004
M&T Bank January 2001 - August 2001
GREAT LAKES BUREAU November 1999 - December 2000
Skills
Auditing, CRM, Training, Access, Customer Service, Lotus Notes, Microsoft Excel, Accounts Receivable, Data Entry, Call Center, Process Improvement, QuickBooks, PowerPoint, Microsoft Office, Account Reconciliation, Nonprofits, Fundraising, Event Planning, Social Networking, Account Management, HIPAA, Health Insurance, Teamwork, Banking, Spreadsheets, Customer Satisfaction, Microsoft Word, Employee Benefits, Accounting, Call Centers, Invoicing, Sales
Education
Daemen College 2002 — 2010
MS, Business Administration
Daemen College 1997 — 2001
B.S, Business Administration; International Business andGlobal Economics
American Coradius International Telecommunications ManagerFirstsource Advantage formerly ASGJune 2000 - June 2007
Account Solutions Group 2000 - 2007
Firstsource Solutions 1999 - 2006
Remarketing Services of America 1996 - 2000
Ronco Communications 1995 - 1996
Perry's Ice Cream 1984 - 1995
Skills
Budgeting, Vendor, Security, Customer Relations, Planning, Data Center, Telecommunications, Contract Negotiation, Disaster Recovery, Team Building, IT Strategy, Integration, Call Center, Compliance, Microsoft Office, ITIL, Incident Management, Security Awareness, Security Assessments, Information Security..., Data Classification, Meridian, Meridian Mail, Procomm Plus, Nortel switches, PBX, IP PBX, Predictive Dialers, Call Recording, ACD, CTI, Key Systems, Avaya PBX, WAN, Avaya, Call Centers, Unified Communications, Switches, VoIP, Cisco Technologies, Call Logging, MPLS, IVR, Vendor Management, Budgets
Education
State University of New York at Buffalo - School of Management 1997 — 1998
Certification, Telecommunications Management
Bryant & Stratton College 1990 — 1992
AS, Computer Programming
Hyendry Comfurt Pet Products November 2011 - Present
Cahaba Cats Savannahs June 2004 - Present
Oreck Corporation August 2010 - June 2012
Oreck Corporation July 2006 - August 2010
Fiserv 2000 - 2006
Remarketing Services of America 2000 - 2006
Fiserv/RSA 2000 - 2006
RSA Solutions 2000 - 2006
Fiserv Lending Solutions 2000 - 2006
ACTS Testing Labs May 1996 - June 2000
Skills
Web Merchandising, cat breeder, Merchandising, Retail, Strategic Planning, Team Building, E-commerce, Customer Service, Marketing Strategy, New Business Development, Marketing, Sales, Sales Management, Operations Management, Product Development, Direct Marketing, Account Management, Email Marketing, Advertising, Product Marketing, Social Media Marketing, Coaching, Business Strategy, Management, Social Media, Pets, Lead Generation, Pricing, Leadership, Market Research, Entrepreneurship, Brand Development, SEO, Marketing Communications, Sales Operations, Direct Sales, Cross-functional Team..., Online Marketing, Brand Management, CRM, Product Management, Market Planning, B2B, Online Advertising, Competitive Analysis, Marketing Management, Digital Marketing, Start-ups, P&L Management, Training
Education
Westwood Online 2005 — 2007
BA, E-Commerce
Erie Community College 1994 — 1996
MLT, Business & Lab Tech
Ellicottville Times March 2013 - Present
Alicia Dziak Design January 2006 - Present
Freed Maxick & Battaglia February 2006 - April 2010
Remarketing Services of America May 2002 - January 2006
Fiserv Lending Solutions 2002 - 2006
Deni/Keystone Manufacturing Company, Inc. September 1999 - May 2002
Skills
Advertising, Packaging, Creative Writing, Direct Mail, Newsletters, Brochures, Logos, Graphic Design, Marketing Materials, Copywriting, InDesign, Adobe Creative Suite, Illustrator, Photoshop, Photography, Social Media, Brand Development, QuarkXPress, Corporate Identity, Graphics, Microsoft Office, Email Marketing, Annual Reports, Art Direction, Corporate Branding, Logo Design, Creative Direction, Marketing Communications, Creative Services, Word, Promotions, Writing, Layout, Direct Marketing, Corporate Communications, PowerPoint, Web Design, Marketing, Typography, Catalogs
Education
Rochester Institute of Technology 1995 — 1999
BFA, Graphic Design
First Niagara Bank March 2013 - Present
M&T Bank December 2008 - March 2013
M&T Bank June 2008 - December 2008
M&T Bank January 2006 - June 2008
Fiserv Lending Solutions January 2002 - January 2006
Remarketing Services of America January 1997 - January 2002
Skills
Consumer Lending, Strategic Planning, Loans, Payments, Sales, Commercial Banking, New Business Development, Marketing, Credit, Finance, Banking, Process Improvement, Management, Leadership, Financial Analysis, Customer Service, Team Building, Retail Banking, Vendor Management, Vendor Relationship..., Financial Risk, Risk Management, Regulatory Requirements, Credit Cards
Education
Medaille College 1999 — 2002
MBA, Strategic Management
State University of New York College at Buffalo 1990 — 1993
BS, Business Management
BMW Financial Services May 2008 - Present
Wells Fargo Auto Finance May 1999 - October 2007
Remarketing Services of America June 1996 - April 1999
Education
State University of New York College at Buffalo 1985 — 1989
Bachelor of Arts (B.A.), Economics
HealthNow New York Inc. September 2015 - Present
HealthNow New York Inc. October 2007 - September 2015
St John Kanty Roman Catholic Church January 2012 - July 2013
The Home Depot May 1998 - June 2008
General Dynamics February 2004 - October 2007
Remarketing Services of America September 2002 - November 2003
Uniland Development March 2001 - June 2002
Skills
SDLC, SQL, JAVA, JavaScript, IBM Content Manager, Kofax, C++, .NET, HTML, Java, Microsoft SQL Server, Visio, SharePoint, Requirements Analysis, VB.NET
Education
Canisius College 1998 — 2002
BA, Computer Science
St. Francis High School
Avis Budget Group June 2013 - Present
Zipcar January 2012 - June 2013
Adesa Colorado Springs May 2008 - October 2011
Adesa Colorado Springs July 2007 - May 2008
Manheim Newburgh,NY Auto Auction July 2006 - July 2007
Torque, Inc September 2002 - July 2006
ADESA Colorado Springs 2001 - 2002
Manheim Baltimore/Washington Auto Exchange 2000 - 2001
Buffalo Bills 1996 - 2000
Remarketing Services of America 1995 - 2000
Skills
Operations Management, Team Building, Customer Service, Automotive, Inventory Control, Customer Relations, Strategic Planning, Negotiation, Inventory Management, Vendor Management, P&L, Remarketing, Purchasing, Process Improvement, Account Management, Budgeting, Facilities Management, Employee Relations, Scheduling, Customer Satisfaction, Performance Management, Sales Management, Problem Solving, Sales Operations, Vehicles, Vendor Relations, Budgets, Customer Retention, Fleet Management, Forecasting, Marketing, Process Scheduler, Profit
Education
Canisius College 1989 — 1993
Bachelor's Degree, Buisness Management
Equifax September 2013 - Present
Fredericksburg Academy March 2007 - Present
Javelin Strategy & Research, a division of Greenwich Associates June 2010 - September 2013
Allstate Insurance July 2007 - June 2010
Appraisal.com October 2003 - April 2007
Jupiter 1998 - 2003
LendingTree 1997 - 1999
Jupiter Communications 1994 - 1997
Remarketing Services of America 1994 - 1997
Remarketing Services of America 1994 - 1997
Skills
Market Research, Leadership, Business Development, Management, Marketing Strategy, Sales, Marketing, Strategy, Lead Generation, Management Consulting, Sales Operations, Financial Services, Salesforce.com, Sales Management, New Business Development, Analysis, Strategic Partnerships, Contract Negotiation, Competitive Analysis, SaaS, Forecasting, Research, Start-ups, Online Advertising, Strategic Planning, Business Strategy, Credit, Executive Management, Business Planning, Recruiting, Sales Process, CRM, Banking, Market Analysis, Selling, B2B, Awesomeness, Consultative Selling, Strategy Development, Government Contracting, Federal Government..., Federal Government..., Federal Procurement, Federal Reserve
Education
Loyola University Maryland 1991 — 1993
MBA, Marketing
Williams College 1985 — 1989
BA, Economics
Nichols School 1981 — 1985
Liazon January 2014 - Present
Synacor August 2013 - January 2014
Synacor May 2010 - August 2013
Meritain Health Inc. March 2006 - May 2010
Remarketing services of America February 2001 - March 2006
Fiserv Automative Solutions 2001 - 2006
RSA Solutions 2001 - 2006
Office Depot September 1998 - February 2001
Skills
Quality Assurance, Testing, SQL Server, HTML, Databases, SQL, Microsoft SQL Server, Project Management, Analysis, Program Management, Cross-functional Team..., Networking, Visio, SDLC, Test Planning, Software Documentation, Agile Methodologies
Education
State University of New York College at Buffalo 1997 — 2004
State University of New York College at Brockport 1996 — 2000
Lancaster 1992 — 1996
Nissan North America August 2010 - Present
Fiserv March 2009 - August 2010
Fiserv Lending Solutions January 2007 - December 2008
Fiserv Automotive Solutions 2002 - 2006
Remarketing Services of America 1995 - 2006
RSA Solutions 1999 - 2002
Remarketing Services of America 1997 - 1999
Remarketing Services of America 1995 - 1997
Fleet Bank/Fleet Services Company 1988 - 1995
Fleet Financial Group 1988 - 1995
Skills
Vendor Management, Operations Management, CRM, Cross-functional Team..., Strategy, Management, Analysis, Project Management, Leadership, Business Strategy, Strategic Planning, Forecasting, Sales, Team Building, Process Improvement
Education
University at Buffalo 1981 — 1985
B.A., Economics
Self-employed January 2003 - Present
Remarketing Services of America July 2000 - May 2002
Ernst & Young LLP October 1997 - July 2000
Skills
Microsoft Office, Forecasting, Auditing, Accounting, Financial Reporting, Team Building, Microsoft Excel, Financial Analysis, Microsoft Word, Internal Controls, Management, Budgets, Financial Accounting, Process Improvement, Risk Management
Education
Saint Bonaventure University 1992 — 1997
MBA/BBA, Accounting and Finance
Erie County Industrial Development Agency November 2008 - Present
Fiserv Lending Solutions 2000 - 2007
Remarketing Services of America 1997 - 2000
Mercedes Benz Credit Corp 1994 - 1997
First Union Bank 1987 - 1993
Cheseborough Ponds, Inc 1986 - 1987
IBM 1984 - 1986
Skills
Strategic Planning, Budgets, Public Speaking, Business Planning, New Business Development, Business Strategy
Education
Fairfield University 1987 — 1993
Masters, Finance
Sacred Heart University 1981 — 1985
Bachelors, Mathematics
ServiceLink February 2010 - Present
Fiserv Lending Solutions April 2005 - February 2010
Fiserv 2003 - February 2010
ISGN 2010 - 2010
Fiserv RSA, Remarketing Services of America 2003 - 2005
Remarketing Services of America 2003 - 2005
Buffalo Niagara Enterprise 2001 - 2003
Reciprocal June 1999 - August 2001
Bureau Veritas September 1992 - June 1999
Skills
Vendor Management, Strategic Planning, Process Improvement, Operations Management, Team Leadership, Leadership
Education
Canisius College 1989 — 1991
BS Management, Business, Management, Marketing, and Related Support Services, Summa Cum Laude
Hamburg High School
Hamburg High School
Hamburg High School
PCI May 2014 - Present
Personal Computers, INC October 1998 - Present
Remarketing Services of America February 1998 - October 1998
Skills
Vendor Management, SDLC, Team Building, Change Management, Business Analysis, Strategic Planning, Operations Management, Customer Service, Program Management, Team Leadership, Call Center, Project Management, Call Centers, Outsourcing, Technical Support, Management, Security, Help Desk Support, Disaster Recovery, Information Technology, Process Improvement, Leadership, Visio, Active Directory, Troubleshooting
Education
Erie Community College 1999 — 2001
Associates, Computer Information Systems
State University of New York at Buffalo
Computer Information Systems
MBMS 2009 - Present
Torrent Assembly Group February 2006 - April 2009
Better Audio Technologies / Kustom Workz 2004 - 2006
Remarketing Services of America 2002 - 2003
GE Capital - Great Lakes Bureau 1995 - 2002
Skills
Project Management, Quality System, Software Documentation, Process Improvement, Team Leadership, SDLC, Strategic Planning, Access, Community Outreach
Education
Houghton College 2006 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General
Hamburg High School
Diploma
State University of New York Empire State College
Computer Information Systems / IS management, Computer and Information Sciences and Support Services
Academic Management Systems April 2009 - Present
Clarence Soccer Club May 1997 - Present
Mueller Services, Inc August 2007 - April 2009
Remarketing Services of America February 1996 - December 2006
RSA Solutions, Inc. 1996 - 2006
Skills
Microsoft SQL Server, Software Development, Database Design, Data Warehousing, MySQL, PostgreSQL, Web Applications, C#, ETL, Management, Leadership, Coaching, Technical Support, Project Management, JavaScript
Education
University at Buffalo 1987 — 1990
BSEE, Electrical and Computer Engineering
Gander Mountain August 2007 - Present
Penherst Design Inc. January 2006 - June 2007
PADE 2004 - 2005
Remarkting Services of America 2001 - 2004
Remarketing Services of America 1999 - 2003
Education
Niagara University 1991 — 1994
TeamHealth Urgent Care February 2013 - Present
Fiserv December 2006 - February 2013
Remarketing Services of America 1999 - 2006
Fleet Credit Card Services May 1994 - June 1997
Fleet Norstar Card Services May 1989 - May 1994
Norstar Credit Card Services May 1988 - May 1989
Skills
PHR, Onboarding, Employee Relations, HRIS, Talent Acquisition, Performance Management, Benefits Administration, Applicant Tracking..., Deferred Compensation, Talent Management, Employee Benefits, New Hire Orientations, Employee Engagement, Human Resources, FMLA, Personnel Management, Labor Relations, Performance Appraisal, Employee Handbooks, Recruiting, Workforce Planning, Leadership, Customer Service, Training, Interviews, HR Policies, Internet Recruiting, Hiring, HR Consulting, Job Descriptions, Conflict Resolution, Screening, Policy, Coaching
Education
Niagara University 2004 — 2008
BS, Human Resource Management
Niagara County Community College
Associates, Business Administration
MAXIMUS January 2015 - Present
Fred Pryor Seminars and CareerTrack July 2014 - January 2015
SEFCU January 2011 - February 2014
SEFCU November 2006 - January 2011
Fred Pryor/Career Track Instructor January 2005 - January 2006
Rosa’s Home Stores January 2000 - January 2005
Remarketing Services of America January 1999 - January 2000
Hohenfels Women's Club January 1998 - January 1998
Army Family Team Building January 1996 - January 1998
Skills
Training, Team Building, Curriculum Design, Program Evaluation, Public Speaking, Presenter, Written & Oral..., Presentation Development, Human Resources, Interviews, Managerial Skills, Employee Benefits, Sales, Succession Planning, Management, Coaching, Organizational..., Training Facilitation, Leadership Development, Customer Service, Leadership, Staff Development, Performance Management, Program Development, Career Development, Workshop Facilitation, Program Management
Education
The Sage Colleges 2008 — 2013
Master of Science, Organization Management
Saint Bonaventure University 1980 — 1984
Bachelor of Arts (B.A.), English Language and Literature, General
US Government May 2007 - Present
ICT Group August 2006 - May 2007
Humana August 2004 - July 2006
Massachusetts Division of Career Services January 2004 - August 2004
Remarketing Services of America 1999 - 2003
Education
Nova Southeastern University 2008 — 2011
MS, Business Administration
Nova Southeastern University 2005 — 2007
MS, Human Resources
Houghton College 2000 — 2002
BS, Management
Fiserv January 2002 - Present
Remarketing Services of America September 1996 - January 2002
HSBC 1995 - 1996
HSBC January 1990 - January 1995
Skills
SQL Database Development, SQL Reporting Services, Crystal Reports, Data Mining, Avaya EP Script..., Avaya IP Telephony, Apropos Telecomm Script..., Microsoft DataBase..., Corporate Reporting, Reporting Systems...
Education
Canisius College 1983 — 1988
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Hornell High School 1979 — 1983