Sears Call Center
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Sears Call Center Employees
Chattanooga State Community College December 2012 - Present
BI-LO August 2011 - April 2013
BI-LO February 2010 - July 2011
HEB January 2009 - October 2009
Randall’s January 2007 - January 2008
Sears call center October 2005 - November 2007
Albertsons October 1999 - September 2005
Skills
Customer Service, Retail, Inventory Management, Outlook, Windows, Troubleshooting, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Cashiering, Merchandising, Teamwork, Research
Education
Morris County College 1994 — 1995
of study, Graphic Design
Chattanooga State Community College
AS degree, Art History, Criticism and Conservation
Sears Call Center 2013 - 2013
ULTA Beauty April 2011 - October 2012
Skills
Computers, Marketing, Communication, Customer Service, Leadership, Phone Etiquette, Teamwork, Time Management, Typing, Organization, Research
Education
Empire Beauty School-Tucson 2010 — 2011
license, Cosmetology, Barber/Styling, and Nail Instructor
Sunnyside High School 2005 — 2009
high school diploma
Community Blood Center of Greater Kansas City October 2012 - Present
Avila University November 2008 - March 2012
Centriq October 2007 - June 2008
Ferrellgas September 1999 - October 2007
Sears Call Center January 1996 - March 1999
Atilium Custom Homes January 1994 - January 1996
Skills
ITIL, SDLC, Visio, Strategic Planning, Leadership, Budgets, SharePoint, Project Managment, Motivating, Negotiating, Executive Level..., Policy/Procedure..., Project Management, Data Center, Vendor Management, Disaster Recovery, Program Management, Management, Organizational..., Negotiation, Process Improvement, Project Planning, Integration, Change Management, ERP, Networking, Business Intelligence, IT Operations, Troubleshooting, Team Leadership, IT Management, Cloud Computing, IT Service Management, Cross-functional Team..., Business Process..., Business Analysis, Quality Assurance, Software Documentation, Team Building, Information Technology, IT Strategy, Project Portfolio...
Education
Avila University 2010 — 2011
Masters
William Jewell College 2005 — 2008
Bachelors
Christmas Lights July 2012 - November 2012
Full Sail University 2012 - 2012
Sears Call Center February 2011 - June 2011
Huntsville Hospital October 2008 - December 2010
FedEx Ground January 2008 - October 2008
Skills
Entertainment, Songwriting, Social Networking, Event Planning, Data Entry, Social Media Marketing, Public Speaking, Marketing Communications, Retail, Social Media, Media Relations, Event Management, Creative Writing, Mac, Blogging, Editing, Outlook, Digital Media, Microsoft Word, Acting, Spanish, Microsoft Office, Time Management, Teaching, System Administration
Education
Alabama A&M University 2006 — 2010
Master of Science, Entertainment Business
Full Sail University
Intuit October 2008 - April 2011
Intuit Inc October 2008 - May 2009
Sears Call Center March 2004 - February 2006
Skills
Invoicing
Education
University of Phoenix
Goodwill Industries of Southern Arizona September 2014 - Present
AAFES Shopette 2010 - 2011
Sa-sing Thai Cuisine 2007 - 2008
Cash America 2007 - 2008
Tanque Verde Ranch July 2007 - December 2007
Tucson Medical Center 2006 - 2007
Sears Call Center 2005 - 2006
Pizza Hut 2004 - 2005
Deer Creek State park May 2001 - August 2001
Skills
Cashiers, Call Centers, Customer Service, Warehousing, Unloading, Stocking, Cash Register, Cash Handling, Bookkeeping, Housekeeping, House Sitting, Nannies, Caregivers, Customer Relations, Long-term Customer..., Data Entry, Multi-line Phone, Microsoft Office, Microsoft Excel, Manual Labor, Teamwork, Management, Inventory Management, Product Management, Event Planning, Organization Skills
Education
University of Phoenix 2014 — 2017
Human Services focused on Gerontology
Kaplan University 2010 — 2013
Health Information/Medical Records Technology/Technician
Knight Barry Title, Inc. April 2012 - Present
Great Lakes Dermatology July 2010 - March 2012
JPMorgan Chase Bank February 2009 - June 2010
Sears Call Center July 2008 - December 2008
Portillo's Restaurant Group September 1996 - March 2008
Skills
Organized Multi-tasker, Excellent Customer..., Problem Solving, Quick Learner, Confident Leadership..., Responsible/Dependable, Staff..., Team Player, Works Well Independently, Strong Work Ethic, Knowledgable Microsoft...
Education
St. Joseph's College (IN)
BS, Elementary Education
Primerica 2011 - Present
The Home Depot 2008 - Present
Turner Studios February 1998 - Present
Sears Call Center 1990 - 1995
Skills
Broadcast Television, Video Production, Post Production, Broadcast, Video, Digital Media, Media Production, Motion Graphics, Commercials, Digital Video, Graphics Software, Graphic Design, Training
Education
Brigham Young University 1990 — 1994
Bachelor of Arts (B.A.), Broadcast Communications
Pima Community College Armed Service TechnicianLoomisNovember 2012 - August 2014
U.S. Marine Corps October 2008 - October 2012
Sears Call Center June 2008 - October 2008
Jack in the Box October 2005 - June 2008
Skills
Military Experience, Military Operations, Weapons, Physical Security, Military, Operational Planning, National Security, Military Logistics, DoD, Navy, Customer Service, Typing, Supervisory Skills, Management, Commercial Driving
Education
Pima Community College 2014 — 2016
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities
Desert View High School 2004 — 2008
Sears Call Center January 2011 - Present
Sears Holdings Corporation January 2010 - January 2011
Sears Holdings Corporation January 2010 - January 2010
Sears Holdings Corporation June 2009 - January 2010
Circuit City October 2005 - May 2009
Skills
Management, Performance Management, Sales, Customer Experience, Customer Service, Customer Satisfaction, Time Management, Merchandising, Leadership, Training
Education
University of South Alabama 2005 — 2009
Bachelor of Science (BS), Marketing
Bishop State Community College 2003 — 2005
Associate's degree, General Studies