SERVIZ Company
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SERVIZ Employees
SERVIZ November 2014 - July 2015
Intuit Payment Solutions October 2008 - September 2014
Headsets.com June 2008 - August 2008
Alliance Residential Company April 2007 - June 2008
Virgin Megastore September 2005 - April 2007
FedEx Office February 2004 - August 2005
Skills
Microsoft Excel, Troubleshooting, Customer Service, Training, Critical Thinking, Process Improvement, Time Management, Quality Assurance, Management, Leadership, Program Management, Team Building, Multi Tasking, Sales, Customer Experience, Call Centers, Customer Satisfaction, Outlook, Call Center, Software Documentation, Team Leadership, Analysis, SharePoint, Microsoft Office, Technical Support, Administration, Technical Writing, Salesforce.com, System Administration, Data Entry, Product Marketing, Sales Management, QuickBooks, Retail, Payroll, Invoicing, Customer Support, Fast Learner, Organization, Highly detail oriented, Problem Solving, Phone Etiquette, Multi-line Phone, Document Drafting, Meeting Scheduling, Employee Training, Superior Client Service, Vendor Management, Payments
Education
Los Angeles City College 2014 — 2018
General Studies
Los Angeles Mission College 2010 — 2013
AA Liberal Arts, Social and Behavioral Sciences
Verdugo Hills Senior High School 1999 — 2003
Diploma, General Education
SERVIZ July 2011 - Present
GSQR Inc 2000 - Present
Call Genie Inc August 2006 - April 2011
Ideate and Co. January 2010 - January 2011
XL Dynamics, Inc September 2000 - September 2006
America's Mortgage Center January 2001 - September 2002
America's Mortgage Center, Inc/Washington Mortgage Services, Inc January 1999 - January 2002
Nortel Networks, Wireless Solutions January 1997 - January 1999
Nortel Networks 1997 - 1999
Nortel Networks 1996 - 1999
Skills
Product Management, Mobile Devices, Wireless, SMS, Project Management, Management, Product Development, Requirements Analysis, Business Analysis, Integration, SaaS, Telecommunications, Strategy, Cross-functional Team..., Team Leadership, Business Development, Software Development, Leadership, Entrepreneurship, Software Project..., Sales, Business Planning, Start-ups, Quality Assurance, Strategic Partnerships, Mentoring, CRM, Marketing, E-commerce, Pre-sales, Training, Online Advertising
Education
The University of Calgary 1988 — 1995
MASTER OF SCIENCE (MSc), MECHANICAL ENGINEERING
The University of Calgary 1988 — 1995
BACHELOR OF SCIENCE (BSc), MECHANICAL ENGINEERING
University of Calgary 1992 — 1994
MSc, Mechanical Engineering
The University of Calgary 1988 — 1994
PhD, PROJECT MANAGEMENT
University of Calgary 1988 — 1992
BSc, Mechanical Engineering
SERVIZ August 2014 - Present
SERVIZ August 2014 - Present
ReachLocal April 2013 - August 2014
YP LLC February 2009 - February 2014
Skills
Advertising, Online Advertising, Telecommunications, Advertising Sales, Mobile Advertising, Cold Calling, Sales Operations, Account Management, B2B, Coaching, Customer Service, Digital Marketing, Direct Marketing, Display Advertising, Google Adwords, Inside Sales, Lead Generation, Mobile Marketing, SEM, Sales, Sales Presentations, Salesforce.com, Selling, Selling Skills, Strategy, Customer Retention, PPC, Email Marketing, B2B Marketing, Customer Acquisition, Behavioral Targeting, Deal Closure, Direct Sales, Direct Mail, Local Search, Market Planning, Media Buying, Media Planning, Online Marketing, Sales Process, Search Advertising, Social Media Marketing, Digital Media, Interactive Marketing, Online Lead Generation, Online Reputation...
Education
UC Davis 2003 — 2005
Bachelor's degree, Sociology
Salesian High School 1983 — 1987
High School Diploma, General Studies, 12
SERVIZ August 2015 - Present
Homejoy 2015 - Present
AMAT Advisors 2013 - 2014
Samsung Group, Office of the Chairman 2007 - 2012
Starwood Hotels & Resorts Worldwide, Inc. June 2006 - August 2006
Deloitte Consulting 2001 - 2005
Skills
Business Strategy, Strategic Planning, Business Development, Strategic Partnerships, International Business, Management, Cross-functional Team..., Leadership, Marketing Strategy, Project Management, Team Building, Team Management, Training & Development, Cross-cultural..., International Market..., Market Analysis, Competitive Analysis, Retail, Product Development, Strategy
Education
Northwestern University - Kellogg School of Management 2005 — 2007
MBA
Swarthmore College 1997 — 2001
BA
London School of Economics 1999 — 2000
General Course Certificate
SERVIZ March 2015 - Present
ReachLocal December 2007 - March 2015
Connexus (FKA Vendare Media Corporation) May 2003 - December 2006
Kaplan's Concord University School of Law December 2001 - January 2003
Quisic Corporation September 1999 - October 2001
RH Donnelley Corp. August 1998 - August 1999
Shack & Siegel (now part of Blank Rome) 1993 - 1995
Sonnenschein Nath & Rosenthal LLP (now Dentons) 1991 - 1993
Skills
Mergers, Joint Ventures, Venture Capital, Privacy Law, Intellectual Property, Cyberlaw, Licensing, Contract Negotiation, Social Media, Corporate Governance, Corporate Law, Strategic Planning, Start-ups, Corporations, Digital Media, IPO, Franchising, Software Licensing, Trademarks, Entertainment Law, Mergers & Acquisitions, E-commerce, Employment Law, PPC, Strategic Partnerships, Commercial Litigation, Business Development, Legal Advice, Leadership, Copyright Law, Data Privacy, Negotiation, Due Diligence, Competition Law, Strategy, Legal Compliance, Management, Securities Regulation, Online Advertising, Trade Secrets, Risk Management, Litigation Management, Litigation, International Law, M&A experience, Executive Management, Arbitration, Business Acquisition, Corporate Development, Contract Law
Education
University of Southern California Law School 1988 — 1991
JD
Hamilton College 1983 — 1987
BA with Honors, Political Science and Government
Weston High School 1979 — 1983
SERVIZ June 2015 - Present
Dex Media July 2014 - June 2015
MomentFeed October 2013 - May 2014
LivingSocial July 2013 - October 2013
CityGrid Media October 2012 - June 2013
Nippon Shokken U.S.A May 2011 - October 2012
Previous TRAFFIK September 2010 - January 2011
Toshiba March 2010 - October 2010
WTKR, Channel 3 June 2009 - March 2010
Time Warner Cable June 2009 - February 2010
Skills
Sales Support, Customer Satisfaction, Presenter, Video, Sound, Marketing Strategy, Customer Service, Sales, Product Marketing, Account Management, B2B, Marketing, Salesforce.com, Sales Presentations, Cold Calling, Sales Process, Direct Sales, Lead Generation, CRM, Sales Operations, Customer Acquisition, Strategic Partnerships, Online Advertising, SEM, Advertising, Advertising Sales, Online Marketing
Education
University of California, Irvine 2006 — 2011
Bachelors of the Arts, Creative Writing
University High School 2002 — 2006
Highschool Diploma, Dance
SERVIZ May 2015 - Present
European Auto Source September 2014 - May 2015
Fantastic Cafe September 2013 - October 2014
Traeger Pellet Grills, LLC May 2013 - September 2013
German Auto Tech August 2012 - April 2013
KG Realty 2007 - August 2012
German Auto Tech March 2002 - May 2007
Skills
Sales, Sales Management, CRM, Marketing, Strategy, Product Development, Program Management, Marketing Strategy, Team Building, Direct Mail, Social Media Marketing, Marketing Communications, Advertising, Proficient in Microsoft..., Bilingual in..., Budgets, Management, E-commerce, Leadership
Education
University of La Verne 2002 — 2007
Bachelor of Science (Hons), business administration and management, concentration in marketing., GPA: 3.9
ACS American Community Schools 1993 — 2002
High School Diploma
SERVIZ March 2015 - Present
LegalZoom July 2014 - February 2015
Outlook Amusements December 2010 - July 2014
Found Animals Foundation, Inc. 2010 - 2010
Pharmavite 2009 - 2010
DIRECTV Inc. 2007 - 2008
American Express 2005 - 2007
American Express 2003 - 2005
Avalon Natural Products 2002 - 2002
AOL 2000 - 2001
Skills
Email Marketing, Direct Marketing, Direct Mail, Creative Direction, ExactTarget, CRM, Salesforce.com, Customer Retention, Google Adwords, Cross-functional Team..., Segmentation, Customer Acquisition, Database Marketing, Marketing, Market Research, Customer Lifecycle..., Pricing Strategy, Customer Experience, Customer Insight, Promotions, Silverpop, StrongMail, Microsoft Excel, Microsoft Word, PowerPoint, Google Analytics, Copywriting, HTML, Photoshop, Customer Satisfaction, Strategy, Content Strategy, Analytics, Web Analytics, Content Management
Education
Boston University
BS, Journalism, International Relations
SERVIZ April 2012 - Present
The Boston Consulting Group October 2010 - April 2012
Amazon.com May 2009 - August 2009
Target June 2006 - May 2008
Target August 2005 - June 2006
Target August 2003 - August 2005
Skills
Retail Management, Retail Systems, Consultancy, People Management, Soft Skills, Business Analytics, Operations Management, Marketing Strategy, Product Marketing, Strategic Planning, Retail, Sales, Management, Supply Chain, Business Strategy, Competitive Analysis
Education
University of Pennsylvania - The Wharton School 2008 — 2010
MBA, Strategic Management
University of Michigan - Stephen M. Ross School of Business 1999 — 2003
BBA, Organizational Behavior and Marketing
University of Michigan