Sheraton Chicago Northwest
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Sheraton Chicago Northwest Employees
Holiday Inn- FHG February 2015 - Present
Chicago Marriott Deerfield November 2013 - December 2014
Sheraton Chicago Northbrook September 2008 - February 2013
Sheraton Chicago Northwest October 1989 - August 2008
Skills
Six Sigma Champion, PSCT trainer, Tips ,Basset Trainer, Food & Beverage, Hospitality Management, Hotel Management, Hotels, Hospitality Industry, Hospitality, Operations Management, Menu Development, Budgets, Inventory Management, Cuisine, Tourism, Meeting Planning, OnQ, Wine, Lodging, Six Sigma, Guest Service Management, Hiring, Banquets, Food Service, Micros, Fine Dining, Culinary Skills, Customer Satisfaction, Property Management..., Opening Hotels, P&L, Convention Services, Opera, Delphi, Catering, Hotel Booking
Education
Parkside High School 1979 — 1982
Harper College
Business Management
Marriott International February 2011 - Present
Starwood Hotels and Resorts / Sheraton Bloomington Hotel Minneapolis South March 2006 - February 2011
Sheraton Chicago Northwest August 2004 - February 2006
Radisson Arlington Heights 2003 - 2004
Radisson Hotel Hampton September 2001 - December 2003
Skills
Hotels, Sales, Hospitality, Revenue Analysis, Resorts, Sales Management, Meeting Planning, Hospitality Management, Hospitality Industry, Customer Satisfaction, Food & Beverage, Catering, Account Management, Banquets, Hotel Management, Tourism, Trade Shows
Education
The University of North Dakota 1997 — 2001
Bacholor of Science, Nutrition
Jefferson Sr. High 1994 — 1997
Tryson Metal Stampings and Manufacturing, INC September 2012 - Present
Best Buy November 2011 - September 2012
Pearson Publishing August 2010 - July 2011
Sheraton Chicago Northwest June 2009 - January 2010
Sheraton Chicago Northwest August 2008 - June 2009
Skills
Multi-unit, Hospitality, Inventory Management, Food & Beverage, Customer Service, Customer Satisfaction, Front Office, Profit, Hotels, Hospitality Industry, Hospitality Management, Restaurant Management
Education
Tooling and Manufacturing Association 2014 — 2016
Tool and Die Technology/Technician
Harper College 2006 — 2009
Certificate, Hotel Management
Kimpton Hotels February 2010 - August 2012
Swank Audio Visuals September 2002 - August 2012
Sheraton Chicago Northwest 2008 - 2009
Hilton Chicago - O'Hare July 1995 - August 2002
Commodore Business Machines January 1992 - May 1994
Skills
Camera Op, Video Technician, Audio Technician, Audio Visual Technician, Sales, Customer Service, Inventory Control, Broadcast, Radio, Training, Corporate Events, AV, Hospitality, Trade Shows, Contract Negotiation, Hospitality Management, Customer Satisfaction, Microsoft Office, Labor Management, Professional Audio, Event Planning, Camera Operating, Projection, Hotels, Live Events, Convention Services, Event Management, Event Technology, Projectors, Live Sound, Hospitality Industry, Production Managment, Stage Lighting, Meeting Planning, Sound Reinforcement, Entertainment, Sound, Stage Management, Lighting, Catering, Parties, Event Producing, Lighting Design, Audio Engineering, Video Conferencing, Weddings, Wedding Planning, Video Production, Pro Tools, Resorts
Education
Columbia College Chicago
Oakton Community College
Parkland College
New Trier West
Grad
Power Wellness April 2010 - Present
SHERATON CHICAGO NORTHWEST/COCO KEY WATER RESORT August 2008 - February 2010
Sage Hospitality 2005 - February 2010
Sage Hospitality Resources July 2003 - February 2010
Sheraton Chicago Northwest July 2003 - February 2010
Sheraton Chicago Northwest 1993 - February 2010
Sheraton Chicago Northwest July 2003 - August 2008
Hotel November 2001 - July 2003
Embassy Suites November 2001 - July 2003
RADISSON LISLE/WYNDHAM HOTEL LISLE November 1999 - November 2001
Skills
Benefits Administration, Employee Relations, Recruiting, Human Resources, Training, Employee Training, Interviews, Personnel Management, Leadership, Employee Benefits, Hiring, New Hire Orientations, Management, Coaching, Sourcing, Labor Relations, Employment Law, Time Management, Hospitality, Customer Service
Education
Northern Illinois University 2010 — 2010
Human Resources
Eastern Illinois University 1989 — 1993
Bachelor of Science, Home Economics; Hospitality
Eastern Illinois University 1989 — 1992
Bachelor of Science, Hospitality
The Westin Riverwalk January 2013 - Present
Starwood Hotels and Resorts January 2005 - June 2012
Sheraton Chicago Hotel and Towers September 2002 - December 2004
Sheraton Gateway Suites O'Hare September 2001 - August 2002
Sheraton Chicago Northwest August 2000 - August 2001
Sheraton Chicago Northwest January 2000 - August 2000
Tremont Hotel and Raphael Hotel May 1998 - December 1999
Chicago Hilton and Towers April 1996 - April 1998
Chicago Hilton and Towers April 1993 - March 1996
Chicago Hilton and Towers July 1990 - March 1993
Skills
Team Leadership, Customer Relations, Customer Satisfaction, Budget Management, Sales Management, Hotels, Hospitality Management, Customer Experience, Microsoft Excel, Microsoft Word, Six Sigma, Budget, Report Writing, Public Speaking
Education
De Paul University College of Law
Doctor of Law (J.D.)
DePaul University
Bachelor of Science (BS), Psychology
Sheraton Chicago NW & CoCo Key Water Resort April 2001 - Present
Sheraton Chicago Northwest 2001 - Present
Starwood Hotels & Resorts 2001 - 2003
Interstate Hotels 1990 - 2000
Skills
Hotels, Hospitality Industry, Forecasting, Budgets, Accounting, Financial Reporting, Property Management..., Payroll, Internal Controls, Financial Analysis, Cash Flow, General Ledger, Accounts Receivable, Accounts Payable, Timesaver, Account Reconciliation, Capital Budgeting, ADP Payroll, Revenue Forecasting, Financial Statements, Hotel Management, Revenue Analysis, Leadership, Micros, Resorts, Hospitality Management, OnQ, Front Office, Yield Management, Pre-opening, Income Statement, Hiring, Hospitality, Opening Hotels, Rooms Division, Cost Control, Food & Beverage, P&L
Education
Penn State University 1981 — 1985
BS, Accounting
The Hilton Fort Collins January 2007 - Present
Merritt Hospitality January 2003 - January 2007
Sheraton Chicago Northwest January 2003 - January 2005
Skills
Hotels, Budgets, Sales, Hospitality Management, Marketing, Public Relations, Hospitality, Catering, Forecasting, Management, Negotiation, Training, Trade Shows, Customer Service, Market Planning, Customer Satisfaction, Convention Services, Front Office, Food & Beverage, Meeting Planning, Advertising, Event Management, Rooms Division, Hotel Management, Hospitality Industry, Revenue Analysis, Yield Management, Resorts, Banquets, Pre-opening, Tourism, Property Management..., Restaurants, OnQ, Hotel Booking, Event Planning, MICROS, Opening Hotels, Lodging, Menu Development, P&L, Revenue Forecasting, Sales Management, Marketing Strategy, Hiring, Team Building, Strategic Planning
Education
Texas Tech University 1985 — 1987
BS, Hotel and Institutional Management
Hilton Chicago/Oak Lawn January 2008 - May 2015
Sheraton Chicago Northwest 2005 - 2007
Midway Hotel Center/Chicago 2002 - 2005
The Meadows of Glen Ellyn 2001 - 2002
Doubletree Hotel & Executive Meeting Center - Chicago/Skokie (Hilton Hotels Corp.) 2000 - 2001
Doubletree Hotel - Chicago/Palatine 1998 - 2000
Gencom American Hospitality / Patriot American Hospitality 1995 - 1998
Promus Hotels / Doubletree Hotels / Guest Quarters Suite Hotels 1991 - 1995
Doral Arrowood Conference Center & Resort - New York 1990 - 1991
Ritz-Carlton Chicago and Four Seasons Hotels and Resorts 1980 - 1990
Skills
Hotel Management, Hospitality Management, Hospitality, Revenue Analysis, Restaurants, Yield Management, Marketing, Sales Management, Resorts, Front Office, Sales, Food & Beverage, Tourism, Management, OnQ, Hospitality Industry, P, Strategic Planning, Financial Analysis
Education
University of North Carolina at Asheville
Aramark Higher Education June 2012 - Present
Lake Cook Exteriors 2014 - 2014
Hyatt August 2010 - May 2012
SHERATON CHICAGO NORTHWEST October 2007 - December 2010
Northern Michigan University January 2010 - July 2010
ARLINGTON RACE TRACK June 2007 - September 2007
HYATT January 2007 - May 2007
OPEN KITCHEN CHICAGO April 2001 - April 2003
Skills
Dynamic, detail-oriented, results-driven..., extensive experience in..., managing a team of 200..., improving morale, improve business..., Strong relationship..., Superb communication,..., excels in challenging..., Hospitality, Restaurants, Catering, Hotels, Menu Development, Food & Beverage, Event Management, Food, Food Service, Revenue Analysis, Process Scheduler, Banquets, Event Planning, Budgets, Customer Service, Training, Food Safety, Hospitality Industry, Restaurant Management, Hospitality Management, Sales
Education
Northern Michicag University 2001 — 2005
Bachelors Degree, Hospitality Management Culinary Arts
Northern Michigan University 2001 — 2005
Bachelors, Hospitality Management
Pillar Hotels and Resorts (formerly Archon Hospitality) August 2012 - Present
Sperry Van Ness June 2012 - August 2012
Fifth Star Properties February 2012 - August 2012
Aspen Capital Partners February 2012 - April 2012
Inn of Chicago Magnificent Mile April 2010 - November 2011
Sheraton Chicago Northwest January 2008 - December 2009
Sheraton Chicago Northwest April 2006 - January 2008
Hilton Lisle/Naperville August 2005 - April 2006
Skills
MS Office Suite, Forecasting, Training & Development, Revenue Management, ARGUS, Revenue Analysis, Food & Beverage, Employee Training, Strategic Planning, Microsoft Office, Sales, Yield Management, Financial Analysis, Hospitality Management, Microsoft Excel
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2009 — 2012
MBA, Real Estate Finance & Investment and Finance, A-
NCREIF Summer Academy 2011 — 2011
Northern Illinois University - College of Business 2002 — 2006
B.S., Accounting, Management, Communication Studies, A
St Francis High School
Hyatt Regency Schaumburg, Chicago/Pyramid Hotel Group February 2013 - Present
Chicago Hilton Indian Lakes Resort June 2012 - February 2013
Doubletree by Hilton Chicago Oak Brook/Pyramid Hotel Group January 2010 - June 2012
Sheraton Chicago Northwest January 2007 - January 2010
Jawanna Tan July 2001 - October 2006
A. Finkl & Sons Co. September 1991 - September 2001
Skills
OnQ, Delphi, Meeting Planning, Event Planning, Restaurants, Hotel Booking, Sales, Customer Service, Lodging, Customer Satisfaction, Social Media Marketing, Leisure, Business Travel, Account Management, Travel Management, Restaurant Management, Fine Dining, Culinary Skills, Hiring, Hotel Management
Education
Dale Carnegie Sales Training
Northeastern Illinois University
Bachelor of Science, Marketing
Cars.com January 2013 - Present
Cars.com June 2010 - January 2013
Sheraton Chicago Northwest March 2009 - December 2009
LimeGreen Productions August 2008 - December 2008
Columbia College Chicago 2006 - 2008
Chicago Fire Soccer Club August 2007 - November 2007
WMBD-TV/WYZZ-TV January 2001 - May 2004
Skills
Advertising, Public Relations, PowerPoint, Microsoft Office, Customer Service, Marketing, Microsoft Excel, Microsoft Word, Photoshop, Graphic Design, Sales, Illustrator
Education
Columbia College Chicago 2006 — 2008
BA, Marketing Communications
Illinois Central College 1998 — 2000
Associates, Communications
Westin Chicago North Shore October 2008 - Present
Wyndham Hotel O'Hare June 2002 - October 2008
Sheraton Chicago Northwest April 1998 - June 2002
Skills
Event Planning, Meeting Planning, Hospitality, Event Management, Hotels
Education
University of California, Berkeley 1966 — 1969
St. Davids 1952 — 1955
Prep School
Advocate Health Care 2013 - Present
Marriott Chicago Medical District/UIC April 2012 - 2012
Doubletree Guest Suites & Conference Center Chicago- Downers Grove January 2008 - March 2011
Doubletree Hotel Arlington Heights April 2007 - January 2008
Sheraton Chicago Northwest 2006 - 2007
Skills
Weddings, Wedding Planning, Corporate Events, Catering, Event Planning, Hospitality Management, Hospitality, Parties, Banquets, Event Management, Meeting Planning, Food & Beverage, Hotels, Customer Service, Bar/Bat Mitzvahs, Menu Development, Process Scheduler, Family Reunions, Convention Services, Hospitality Industry
Education
University of Illinois at Chicago 1999 — 2001
General
College of Dupage
Columbia College Chicago
Bachelor of Arts (B.A.), Marketing Communications/Public Relations
Mill House Inn August 2013 - Present
First Hospitality Group April 2010 - January 2013
Sage Hospitality Resources April 2008 - December 2009
Sheraton Chicago Northwest April 2008 - December 2009
Clipper Cruise Line 2005 - 2008
Radisson Airport Hotel 2004 - 2005
Feinstein Community Service Center 2003 - 2004
Johnson and Wales University 1999 - 2003
Johnson and Wales Inn 2000 - 2002
Skills
Hospitality, Resorts, Culinary Skills, Hospitality Management, Hotels, Hospitality Industry, Catering, Food & Beverage, Banquets, Hotel Management, Restaurants, Menu Development, Pre-opening, Micros, Restaurant Management, Revenue Analysis, Food, Food Service, Fine Dining, Event Management, Operations Management, Tourism, Team Building, Front Office
Education
Johnson & Wales University 1999 — 2005
aas, bas, mat, Culinary, Hospitality, Education
IHG July 2007 - May 2015
Sheraton Midtown Atlanta Hotel May 2003 - July 2007
Sheraton Chicago Northwest January 2001 - May 2003
Westin O'Hare Hotel June 2000 - December 2000
Skills
Event Planning, Hotels, Hospitality, Hospitality Management, Food & Beverage, Event Management, Hospitality Industry, Hotel Management, Customer Service, Training, Banquets, Meeting Planning, Restaurants, Customer Satisfaction, Coaching, Front Office, Micros, Team Building, Tourism, Hotel Booking, Resorts, Pre-opening, Rooms Division, Yield Management, Opera, Property Management..., Opening Hotels, Hiring, Restaurant Management, Food, Catering, Travel Management, Business Travel, Leisure, MICROS, Leadership
Education
Emory University 2015 — 2015
Certificate of Event Planning, Meeting and Event Planning
Clark Atlanta University 1996 — 2000
Bachelor of Science, Hospitality Administration
United Airlines March 2012 - Present
UAL April 2008 - December 2011
Sheraton Chicago Northwest August 2006 - September 2008
Skills
Strategic Planning, Marketing Communications, Public Relations, Research, Copywriting, Public Speaking, Schedules, Crew Scheduling, Customer Service, Project Management, Process Scheduler, Airports, Connecting People, Consulting, Catering, Coordination, Airlines, PowerPoint, Transportation, Training, Commercial Aviation, Aviation, Process Improvement, Microsoft Office, Flights
Education
Harper College 1988 — 1990
English
The Westin Chicago North Shore October 2013 - Present
Hyatt Regency Schaumburg, Chicago August 2009 - October 2013
Sheraton Chicago Northwest July 2006 - August 2009
Fitzpatrick Hotel Group 2000 - 2001
Skills
Hotels, Hospitality Management, Hospitality Industry, Hospitality, Revenue Analysis, Hotel Management, Resorts, Food & Beverage, Front Office, Yield Management, Meeting Planning, Tourism, Business Travel, Sales, Salesforce.com, Guest Service Management, Prospecting Skills, Client Development, Key Client Relationships, Lanyon, GDS systems
Education
University of Illinois at Chicago
Bachelor of Science, Business Management