Sierra Telephone
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Sierra Telephone Employees
Sierra News Online June 2015 - Present
Sierra Local Social December 2014 - Present
Sierra Telephone December 2011 - May 2015
Sierra Telephone October 2006 - December 2011
Sierra Tel Internet February 2001 - October 2006
Skills
Social Media Marketing, Event Planning, Event Marketing, Special Events, Microsoft Office, Paint Shop Pro, Social Networking, Professional Networking, Public Speaking, Advertising, Budget Preparation, Promoting, Writing Skills, Technology Evaluation, Corporate Communications, Community Relations, Community Outreach, Community Development, Proofreading, Newsletter Production, Newsletter Design, Newsletter Writing, Electronic Newsletters, Constant Contact, Survey Monkey, Facebook, Non-profit Marketing, Non-profit..., Non-profit Events, Non-profit Board..., Non-profits, Business Networking, Event Management, Budgets, Marketing, Newsletters, Nonprofits, Leadership, Editing, Blogging, Strategic Planning, Fundraising, Team Building, Volunteer Management, Business Development, Grant Writing, Public Relations, Proposal Writing, Media Relations, Networking
Education
Saint Leo University 2002 — 2006
Bachelor of Arts, Business Administration
California State University-Fresno 1996 — 1997
Bachelor of Arts (BA), Business Administration and Management, General
ITC October 2013 - March 2015
Mid-Valley Engineering July 2013 - October 2013
AFL February 2013 - June 2013
Engineering Associates May 2011 - October 2011
Tesinc March 2011 - May 2011
Mid State October 2010 - December 2010
Sierra Telephone 2002 - 2009
MasTec Network Solutions January 2002 - March 2002
Skills
Telecommunications, Optical Fiber, DWDM, Cabling, Troubleshooting, Networking, Visio, Engineering, Software Documentation, Database Administration, Security+, Windows 7, Microstation, Management, Analysis
Education
Lassen Community College
Associate Arts
Mt. San Antonio College
Roxy Kobashi Photograp(her) April 2001 - Present
Shutterbug Photography, Inc April 2001 - January 2011
Shutterbug Photography, Inc April 2001 - August 2008
Sierra Telephone May 1998 - September 2001
Cornerstone Book Store November 1997 - July 2000
Oakhurst Frameworks July 1997 - May 1998
Heidi's September 1994 - January 1998
Skills
Advertising, Mortgage Lending, Model Portfolios, Digital Photography, Editorial Photography, Capture One, Family Photography, Medium Format, Pet Portraits, Commercial Product..., Photography, Boudoir, Environmental..., Wedding Photojournalism, Social Networking, Nature Photography, Street Photography, QuickBooks, Facebook, Still Photography
Education
Kaplan University 2011 — 2013
AS Health Admin
Kaplan University 2011 — 2012
A.S, Medical Office Management
New York Institute of Photography 1998 — 1999
Christian Liberty Academy
High School Diploma
Sierra Telephone March 2012 - Present
Coarsegold Senior Center April 2011 - April 2012
State of California September 2007 - December 2010
CA Dept. of Corrections & Rehabilitation / CA Dept. of Transportation February 2000 - September 2007
Department of Transportation April 1997 - March 2000
Skills
LTC Ombudsman..., Employee "Discipline"..., "Federal Emergency..., "Food Safety Training"..., "Supervisor Workshop"..., Labor Relations, Computer Program, Recruiting, EEO, Training, Performance Management, Research, Data Analysis, Benefits Administration, Employee Engagement, Human Resources, Coaching, Personnel Management, Workforce Development, Hours, Job Analysis, HR Policies, Employee Relations, Employment Law, PowerPoint, Change Management, Employment, Organizational..., Union, FMLA, Customer Service, Microsoft Office, Policy, Collective Bargaining, Workforce Planning, Team Building, Succession Planning, Event Planning, Onboarding, Outlook, Federal Law, Government, HRIS, Legal Affairs, Food Safety, Legal Compliance, Employee Benefits, Offices, EEOC, Policy Analysis
Education
UC Davis 2010 — 2010
Certificate Program (not yet completed), Labor Management Relations
Sacramento City College 1980 — 1983
AA, Criminology/Sociology/Business
Ed Bailey Realty May 2011 - Present
Ed Bailey Realty December 2005 - Present
Ed Bailey Realty June 2005 - Present
Sierra Telephone April 1976 - January 2000
Antelope Broadcasting KAVL-AM 1970 - 1972
J. C. Penney April 1967 - July 1970
Arthur Murray Studios September 1956 - November 1961
Skills
Radio Announcer engineer, Marketing Strategy, Organizational..., Organizational Change, Advertising, Marketing, Change Management, Training, Real Estate, Negotiation, Leases, Public Speaking, Sellers, Event Management, Investment Properties, Property, Strategic Planning, Teaching, Contract Negotiation, Small Business, Entrepreneurship, Relocation, Selling, Single Family Homes, Real Estate Transactions, Short Sales
Education
University of San Francisco 1979 — 1986
Master's Degree, B. S. in Organizational Behavior and M. S. in Organization Developement, 3.60
University of San Francisco 1979 — 1984
MS, Organization Development
Antelope Valley College 1967 — 1971
Associate of Arts, Business Administration
Salyersville High School 1945 — 1949
Diploma, English/Math
Oakhurst Area Chamber of Commerce 2015 - Present
Sierra Telephone April 2010 - Present
Golden State Cellular March 1992 - May 2010
Sierra Tel Tronics Business Systems March 1992 - March 1993
ComSystems March 1990 - March 1992
Valley Paging January 1988 - March 1990
Patterson Dental July 1984 - September 1987
Sonitrol Security October 1985 - August 1987
U.S. Army December 1979 - November 1983
Skills
Telecommunications, Mobile Devices, Business Development, Wireless, Strategic Partnerships, Product Marketing, Business Planning, Sales, Marketing, Solution Selling, Cellular Communications, Mobile Internet, Management, Start-ups, Team Building, Leadership, IP, Product Management, Retail, Mobile Technology, Mobile Communications, VoIP, Managed Services, GSM, LTE, Strategic Planning, Product Launch, CDMA
Education
U.S. Army 1979 — 1983
Biomedical Repair Technician
University of Maryland University College 1979 — 1983
General Education & Electronics
Aetna September 2009 - Present
Aetna Health Insurance January 2009 - Present
Sierra Telephone 2002 - 2009
Kings View Counseling Center January 2000 - January 2002
Skills
Customer Service, Insurance Claims, Typing, Soft Skills, Quality, Customer Focus, Customer Retention, Rates, Software Implementation, Consultative Selling, Customer Relations, Call Center, Call Processing, Call Routing, Call Control, Phone Skills, Phone Etiquette, Answering Phones, Health Insurance, Supervisory Skills, Billing, Customer Satisfaction, Outlook, Problem Solving, Teamwork, Mentoring, Access, Scheduling, Excel, Team Building, Telephone Skills, Word, PowerPoint, Microsoft Office, Sales Support, Time Management, Coaching, Data Entry, Documentation, Administration, Insurance, HCPCS, Invoicing, ICD-9
Education
University of Phoenix 2008 — 2011
Bachelor Degree, Criminal Justice Administration
Western International University/University of Phoenix 2006 — 2008
2006 to 2008 Associate Degree, Criminal Justice Administration
City of Fresno Fire Department March 2007 - Present
Target February 2006 - February 2007
Home Depot February 2004 - February 2006
Sierra Telephone 1993 - 2003
Oak Creek Intermediate School 1986 - 1993
Skills
Employee Relations, Training, Leadership, Instructional Design, Organizational..., Learning Management..., Curriculum Design, Employee Training, Emergency Management, Adult Education, Government, Management, Policy, New Hire Orientations, Human Resources, Program Management, Recruiting, Coaching, Employee Benefits, Succession Planning
Education
California State University-Hayward 2001 — 2003
MS Education
Texas Department of Aging and Disability Services February 2014 - Present
MedicAlert Foundation November 2011 - February 2014
Sierra Telephone December 2000 - November 2011
Malibu Boats September 2008 - August 2009
Merced County Office of Education September 1999 - December 2000
Ski Centurion May 1999 - November 2000
Dobson Communications June 1996 - June 1999
Cost-U-Less August 1995 - June 1996
Fluetsch and Busby Insurance June 1995 - June 1996
Skills
Telecommunications, Business Intelligence, Business Process, Project Management, Databases, Windows, Management, VMware, Active Directory, Requirements Analysis, IT Infrastructure..., IT Project..., SQL, Software Project..., Visio, Spring, Change Management, Data Analysis, MS Project, Non-profit Director, Program Management, Oracle, Cross-functional Team..., Microsoft Office, Project Planning, IT Infrastructure Design, Analysis, Mobile Devices, Strategic Planning, Cisco Technologies, TCP/IP, Software Development, IT Management, Microsoft SQL Server, IT Strategy, VoIP, Security, Six Sigma, Linux, Siebel, Oracle VM, Data Center, VPN, Servers, Firewalls, Networking, Cloud Computing, VMware ESX, Integration, Wireless
Education
University of North Carolina at Chapel Hill
MBA, Business Administration and Management, Entrepreneur
American Association of Christian Counselors 2014 — 2014
Certification in Christian Counseling, Marriage and Family Therapy/Counseling, Completed Certification
Liberty University 2010 — 2014
Bachelor of Science in Religion, Religion/Religious Studies, 3.61
Aveta Business Institute 2013 — 2013
Six Sigma Certification
Global Knowledge 2008 — 2008
CCNA
Global Knowledge 2001 — 2001
MCSE
Merced College 1996 — 1998
Liberal Arts, General Studies
Sierra Telephone July 2014 - Present
ASSH Enterprises February 2010 - Present
BAE Systems Inc March 2008 - October 2009
United Defense udlp Currently BAE Systems October 1998 - March 2008
UDLP 1997 - 1999
Skills
CMMI, Training, Systems Engineering, Process Improvement, Program Management, Earned Value Management, Management, Engineering Management, Six Sigma, Requirements Analysis, MS Project, Security Clearance, Cross-functional Team..., Software Engineering, Business Process..., Aerospace, PMP, Requirements Management, Integration, DoD, Lean Manufacturing, System Design, Process Simulation, Testing, Analysis, Continuous Improvement, Project Management, ISO, Budgets, System Architecture, Software Project..., Change Management, Engineering, Project Planning, Proposal Writing, Configuration Management, Process Engineering, Quality Assurance, Software Development, Quality Management, Business Process, Visio, Manufacturing, Government Contracting, PMO, Software Documentation, Agile Project Management, Operational Excellence, Risk Management, Metrics
Education
Santa Clara University - Leavey School of Business 2004 — 2006
MBA
University of Phoenix 1998 — 2006
BSBM
San Jose State University
SW Engineering Certificate
University of California, Santa Cruz
Training & Human Resources
University of California, Santa Cruz
Continuous Improvement and Quality Management
Sierra Telephone May 1998 - November 2014
ImagiNation Network June 1996 - May 1998
ImagiNation Network October 1993 - June 1996
Skills
TCP/IP, Telecommunications, Leadership, Team Building, IP, Networking, Software Installation, Metro Ethernet, MPLS, Telephony, Computer Network..., ATM networks, Frame Relay, T1, DSL, Cisco Routers, Wireless, Firewalls, Network Security, Network Design, LAN-WAN, Servers, Linux System..., VoIP, Windows Server, Cabling, Routers, Network Engineering, Data Center
Education
Strayer University (VA) 1991 — 1992
Information Systems Diploma Course, Information Technology
Lattice Engines October 2007 - Present
Sierra Telephone 1997 - 2008
QuadraMed 1993 - 1997
Skills
Predictive Analytics, SaaS, Data Mining, Data Analysis, Analytics, Business Intelligence, Project Management, IT Operations Management, Process Automation, Big Data, Python, Network Administration, Cloud Computing, SQL
Education
University of California, Santa Barbara 1988 — 1991
BA, Anthropology
California State University, Fresno
MS, Criminology
Netfile August 2014 - Present
Sierra Telephone February 2008 - August 2014
Sierra Telephone December 2000 - February 2008
GST Telecom September 1999 - December 2000
Skills
Software Development, C#, Java, Python, Linux, Development Operations, Open Source
Education
National University 2008 — 2008
Entertainment Partners March 2006 - Present
Wilshire Associates April 2000 - March 2006
Sierra Telephone June 1997 - March 2000
Skills
Agile Methodologies, SOA, Scrum, JBoss Application Server, Web Services, SQL, Java Enterprise Edition, SDLC, Spring, Web Applications, Tomcat, XML, JUnit, Software Development, SOAP, Ant, Linux, DB2, UML, Java, Hibernate, Microsoft SQL Server, Object Oriented Design, REST, Enterprise Architecture, Eclipse, angularjs, jQuery, JavaScript, CSS, Bootstrap, git, ClearCase, Swing, Spring Framework
Education
California State University, Fresno 1993 — 1996
BS, Computer Science
Sierra Telephone December 2009 - Present
The Princeton Review May 2008 - August 2009
Education
National University 2010 — 2012
MS, Education
California State University-Fullerton 2003 — 2008
BA, Communications
Sierra Telephone Senior Regional Support RepresentativeGeorgia Power CompanyAugust 1998 - June 2001
City of Kingsland, GA July 1997 - August 1998
City of Tifton, GA August 1995 - June 1997
Education
Cabrillo College
California Department of Technology April 2012 - Present
California Department of Technology January 2012 - March 2012
California Department of Technology April 2010 - December 2011
Ericsson Services Inc. September 2009 - March 2010
Sprint February 1996 - September 2009
Sprint August 1993 - February 1996
Sprint February 1992 - August 1993
Sierra Telephone March 1990 - February 1992
Sierra Telephone March 1989 - March 1990
Skills
Switches, VoIP, SS7, Telecommunications, Troubleshooting, T1, ISDN, Visio, VPN, Servers, Optical Fiber, DS3, Computer Hardware, Computer Network..., Routers, Software Installation, Business Process..., SQL, IP, System Administration, Testing, Project Management, Supervisory Experience, Operations Management, Wireless Networking, ATM networks, Frame Relay, Wireless, TCP/IP, Windows Server, CDMA, Cisco Technologies, Disaster Recovery, ITIL, Networking
Education
Cosumnes River College
Computer Programming
Folsom Lake College
Project Management
Fresno City College
Associates of Science, Advanced Microprocessors
Sierra Telephone Senior Operations Manager, So CalSprint PCSNovember 1998 - December 2002
Cox Communications 1994 - 1999
Allergan 1977 - 1993
Skills
Customer Service, Customer Satisfaction, Team Building, Social Networking, Sales
Education
Michigan State University
Certifications in Customer Service Mgment and Logistical Operations, Management, Logistics
University of Redlands
BA, Management
Sierra Telephone October 2005 - Present
Dats Trucking April 2004 - April 2005
Condor Freight Lines April 2002 - April 2004
Condor Freight Lines 1999 - 2002
Condor Freight Lines 1996 - 1999
Skills
VoIP, Telecommunications, Active Directory, Wireless, Cabling, Microsoft Office, Call Centers, Software Installation, Teamwork
Education
University of Tennessee-Knoxville 1998 — 1998
Certificate of Completion, Logistics, Materials, and Supply Chain Management
Los Angeles Trade Technical College 1972 — 1974
AS, Construction
Alhambra High School 1967 — 1971
Sierra Telephone Real Estate DeveloperJonathan Consulting2000 - Present
Education
San Diego State University-California State University 1972 — 1976
ModTel Communications October 2014 - Present
Sierra Telephone March 2000 - October 2014
U.S. Coast Guard April 1994 - October 1999
Skills
Customer Experience, IP, Cabling, Team Building, Service Management, Telephony, TCP/IP, Service Delivery, Wireless, Software Documentation, Database Administration, VoIP, Call Center, 3G, Microsoft Office, Software Installation, Strategic Planning, Managed Services, Software Implementation, Telecommunications, Active Directory, T1, Disaster Recovery, Call Centers, Networking, Telco, Switches, Solution Selling, Avaya, Computer Network..., MPLS, WAN, Technical Support, VMware, DSL, Unified Communications, SIP, Broadband, IVR, System Deployment, Troubleshooting, LAN-WAN
Education
California State University, Fresno 1990 — 1993
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Sierra Telephone September 2003 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Cabrillo College 1980 — 1982
General
Sierra Telephone September 1977 - December 2013
Education
Reedley College 2010 — 2011
Business Administration and Management, General, 14