Sterling Incorporated
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Sterling Incorporated Employees
Geometry Global February 2011 - Present
pdesigns June 1995 - Present
Liggett Stashower July 1995 - January 2010
Sterling Incorporated November 1991 - May 1995
Stern Advertising March 1989 - October 1991
Skills
Typography, Art Direction, Creative Direction, Direct Mail, Advertising, Logo Design, Adobe Creative Suite, Art, Brand Development, Brochures, Catalogs, Concept Development, Corporate Identity, Graphic Design, Graphics, Illustrator, Image Manipulation, InDesign, Integrated Marketing, Mac, Marketing, Marketing Communications, Marketing Strategy, Packaging, Photography, Web Design
Education
The Ohio State University
BFA, Fine Art, Commercial Art and Package Design
First Data Corporation April 2007 - Present
Structure Mortgage Inc 2001 - 2007
Paychex, Inc 1999 - 2001
Sterling Incorporated 1993 - 1999
Skills
Direct Sales, Cold Calling, Payment Gateways, Salesforce.com, Sales, Merchant Services, Sales Management, Solution Selling, Payment Card Processing, Sales Process, Selling, Account Management, New Business Development, Credit Cards, Sales Operations, Relationship Management, Customer Retention, ACH, Strategy, Debit Cards, B2B, Electronic Payments, Direct Marketing, Professional Services, Financial Services, Banking, Pricing, Building Relationships, Strategic Partnerships, Sales Presentations, Mobile Payments, Acquiring, Leadership, E-payments, Call Centers, Gift Cards, Payment Systems, Start-ups, Payments, Customer Acquisition, Enterprise Software, Executive Management, Lead Generation, Vendor Management, Cards, Business Development, E-commerce, CRM, Credit, SaaS
Education
Eastern Michigan University 1988 — 1993
BS, Communications
Sterling Incorporated July 2007 - February 2009
Petland April 2007 - June 2007
Trans World Entertainment July 2000 - January 2007
Trans World Entertainment 2000 - 2007
Verizon Yellow Pages October 1999 - July 2000
Blockbuster Video July 1990 - October 1999
Education
Saint Bonaventure University
MBA - Master; Masters, Business Administration; Interdisciplinary; Finance and Marketing
University of Buffalo
BA - Bachelor of Arts, Economics
MarketSource Inc. an Operating Company of Allegis Group June 2013 - Present
The Spotlight On You July 2007 - Present
Sharp Electronics March 2011 - June 2013
LG Electronics January 2009 - January 2011
Tweeter Home Entertainment April 1996 - November 2008
The Home Depot March 1994 - April 1996
Sterling Incorporated April 1989 - March 1994
Skills
Leadership Development, Sales Management, Organizational..., Performance Management, Sales, Soft Skills, Management Consulting, Coaching, Succession Planning, Instructional Design, Employee Engagement, Training, Team Building, Talent Management, Leadership, Training Delivery, Program Management, Strategy, Management, Consumer Electronics, Product Development, Mentoring, Retail, Sales Operations, Employee Training, Public Speaking, Customer Service, Account Management, New Business Development, Recruiting, Personal Development, Employee Relations, Cross-functional Team..., Operations Management, Business Planning, Team Leadership, Customer Satisfaction, Human Resources, Customer Experience, Merchandising, Time Management, P&L Management, Product Marketing, Sales Process, Direct Sales, Business Development, B2B, CRM, Competitive Analysis, Customer Retention
Education
University of New Hampshire 1985 — 1989
University of New Hampshire -- Peter T. Paul College of Business and Economics 1985 — 1989
Summit County Fiscal Office February 2013 - Present
American Medical Response June 2012 - March 2013
Allstate February 2012 - October 2012
National Interstate Insurance Company November 2010 - February 2012
Allstate Insurance April 2000 - November 2010
Sterling Incorporated August 1998 - May 2000
Skills
Insurance, Policy, Underwriting, PowerPoint, Microsoft Excel, Claim, Property, Customer Service, Microsoft Word, Health Insurance, Microsoft Office, Data Entry, Accounts Receivable, Life Insurance, Accounts Payable, Outlook, Access, Process Improvement, Commercial Insurance
Education
The University of Akron 1998 — 2008
Bachelor of Science, Business Management
CHIME (College of Healthcare Information Management Executives) March 2015 - Present
emersion DESIGN LLC June 2011 - March 2015
Coffee Please January 2009 - December 2010
Sterling Incorporated April 2008 - January 2009
Gloria Jean's Coffees February 2006 - November 2008
Skills
Social Media, Marketing, Customer Service, Social Networking, Online Marketing, Customer Satisfaction, Social Media Marketing, Adobe Creative Suite, Microsoft Office, Marketing Plan Creation, Marketing Communications, Online Advertising, Google Analytics, Microsoft: Word,..., PADI, Web Content, Sales, Food Safety, Servsafe certification, Adobe Photoshop and..., Strategy, Advertising, Strategic Planning, Press Releases
Education
University of Cincinnati College of Business 2009 — 2012
Bachelor of Business Administration (BBA), Marketing
University of Cincinnati College of Business
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Navient October 2014 - Present
GE Capital, Retail Finance August 2005 - October 2014
JPMorgan Chase May 2001 - August 2005
Sterling Incorporated October 1994 - May 2001
Skills
Process Improvement, Call Centers, Credit Cards, Executive Management, Management, Business Analysis, Six Sigma, Outsourcing, Credit, Budgets, Leadership, Risk Management, Business Process..., Strategy, Coaching, Operations Management, Team Building, Banking, Loans, Customer Experience, Performance Management, Financial Services, Customer Service, Debt Collection, Vendor Management, Customer Satisfaction, P&L Management, Loss Mitigation, Team Leadership, Negotiation, Forecasting, Change Management, Analysis, Analytics, Business Strategy, Project Management, Mortgage Lending, Portfolio Management, Credit Risk, Relationship Management, Strategic Planning, Compliance, Mentoring, Problem Solving, People Management, vendor, Supplier Risk Management, Workforce Management, Multi-site Team..., Cross-functional Team...
Education
University of Phoenix 2007 — 2010
Bachelors degree, Finance
The University of Akron 1990 — 1995
Biology
National Engravers February 2011 - Present
Factory Card and Party Outlet March 2007 - December 2009
Sterling Incorporated February 1998 - September 2003
McRae's Department Store January 1994 - January 1999
Education
Auburn University
Bachelor of Science, Textile Management and Technology
The University of Southern Mississippi
Master, Business Administration; of business management; an emphasis on finance
J. Albert Johnson Jewelers September 1995 - July 2010
J.Albert Johnson Jewelers January 1995 - July 2010
Service Merchandise Company January 1994 - January 1995
Harstans Jewelers January 1993 - January 1994
Sterling Incorporated January 1989 - January 1993
David Harvey January 1986 - January 1989
Sterling Incorporated January 1980 - January 1986
Skills
Retail Management, Stores, Visual Merchandising, Merchandising, Store Management, Store Design, Loss Prevention, Retail, Fine Jewelry, Jewelry, Inventory Management, Inventory Control, Customer Service, Product Knowledge, Watches, Sales Management, Fashion, Profitability, Hiring, Diamonds, Replenishment, Stock, Profit, Payroll, Stock Management, Promotions, Luxury, Luxury Goods, P&L, Retail Buying, Budgeting, Budgets, New Store Openings, Retail Sales, Wholesale, Diamond Jewelry, Sales Process, Merchandise Planning, Store Operations, Window Displays, Driving Results, P&L Management, Trend, Department Stores, Trend Analysis, Assortment, District Management, Luxury Lifestyle, New Store Development, Associate Development
Education
University of New Haven 1972 — 1976
BS, Business Management Science
University of New Haven
Bachelor of Science Degree, Business Administration
Gemological Institute of America
Saint Mary Magdalen School
Kranich's Jewelers October 2007 - February 2009
Kranich's Jewelers August 1996 - November 2005
LeRoy's January 1991 - August 1996
Sterling Incorporated February 1986 - August 1996
Goodman's February 1986 - January 1991
Gordon Jewelers February 1983 - February 1986
Education
Robert Morris University - Illinois
Westminster College
History and Religion