The Doan Group
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The Doan Group Employees
The Doan Group November 2013 - Present
Skills
Sales Management, Motorcycle, Casualty, Property & Casualty..., Claims Management, Customer Service, Customer Satisfaction, Claim, Liability, Microsoft Office, Insurance, Solvency II, Claim Investigation, Brokers, Reinsurance, General Insurance, Casualty Insurance, Commercial Insurance
Education
Augusta State University 1996 — 1999
The Doan Group January 2015 - Present
The Doan Group December 2013 - December 2014
The Doan Group May 2013 - November 2013
The Doan Group June 2011 - November 2013
The Doan Group January 2007 - May 2009
Skills
Claims Management, Claim, Customer Service, Insurance, Property & Casualty..., Customer Satisfaction, Recruiting, Accounts Receivable, Marketing, Claims Handling, Business Development, Account Management, Accounts Payable, QuickBooks, Bookkeeping, ACT!, CRM, Unemployment Claims, Liability, Property Damage, Casualty Insurance, General Insurance, Commercial Insurance, Human Resources, Negotiation
Education
Georgia Perimeter College 2009 — 2011
Associate's degree, Psychology, 4.0
Examiner.com June 2013 - Present
Examiner.com January 2012 - Present
Examiner.com March 2011 - Present
Outlaw Claim Service March 2003 - Present
The Doan Group 2010 - 2014
Claimsolution Inc 2005 - 2008
Southern Baptist Churches August 1982 - October 2002
The Miami Herald Media Company (The Davie, FL Times) January 1971 - March 1972
Skills
Insurance, Customer Service, Claim, Freelance Writing, Writers, News Writing, Non-fiction Writer, Editorial, Editing, Editorial Consulting, Speech Writing, Newspapers, Television News, Public Speaking, Lecturing, Counseling Psychology, Mental Health Counseling, Pastoral Counseling, Pastoral Care, Pastoring, Sales, Training, New Business Development, Negotiation, Publishing, Motorcycle, Workers Compensation, Nonprofits, Blogging
Education
Hamilton University 1985 — 1999
PhD, Counseling, Psychology
Southwestern Baptist Theological Seminary 1976 — 1982
MDiv, Theology, Counseling, Communication
Palm Beach Atlantic College 1970 — 1975
BA, Religion, History, Biblical Lanuages
SCA Appraisal Company August 2011 - Present
Westlake Financial Services June 2007 - April 2009
Bristol West Insurance Group May 2003 - April 2005
The Doan Group June 2002 - April 2003
The Explorer Insurance Company June 1998 - January 2000
Farmers Insurance March 1997 - June 1998
Farmers Insurance August 1988 - February 1997
Education
California State Polytechnic University-Pomona 1983 — 1988
Bachelor of Science, Communications
Mount Saint Mary's University 2002 — 2002
Education
The Doan Group February 2015 - Present
The Doan Group August 2011 - February 2015
The Doan Group September 2009 - May 2011
CardioMEMS, Inc. August 2006 - August 2008
BELLSOUTH TELECOMMUNICATIONS INC December 1998 - August 2006
Skills
Customer Service, Microsoft Office, Property & Casualty..., Claim, Claims Management, Employee Benefits, Casualty, Marketing, Employee Relations, Management, Leadership, Underwriting, Insurance, Entrepreneurship, Liability, Software Documentation, General Insurance, Team Building, Health Insurance, Social Media, Customer Satisfaction, Customer Retention, Motorcycle, Subrogation, Commercial Lines, Casualty Insurance, Property Damage, Commercial Insurance, Negotiation, Process Improvement, Professional Liability, Workers Compensation, New Business Development
Education
Georgia State University 1979 — 1982
Business
Clayton Junior College 1977 — 1979
Associates, Business Administration and Management, General
The Doan Group October 2014 - Present
The Doan Group September 2013 - September 2015
Collision Industry Conference 2008 - January 2015
I-CAR 2007 - January 2015
American National Insurance Companies September 2005 - August 2013
Gulf Coast Appraisal Group December 1999 - September 2005
Skills
Business Development, Training & Development, Business Strategy, Claims Management, Claims Resolution, Negotiation, Strategic Planning, Project Planning, Project Implementation, Employee Training, Process Improvement, Customer Satisfaction, Training, Automotive, Leadership, Sales, Insurance, Property & Casualty..., Claim, Operations Management, Liability, Customer Retention, Automobile, Coaching, General Insurance, Vendor Management, Claim Investigation, Project Management, Public Speaking, New Business Development, Property Damage, Analysis, Sales Management, Casualty, Motorcycle, Customer Service, Legal Liability, Commercial Insurance, Subrogation, Accident, Litigation Management, Automotive Aftermarket, Casualty Insurance
Education
Missouri State University 2009 — 2011
Professional Management Certification
Friendswood High School
ebm-papst Inc April 2014 - Present
Sikorsky Aircraft November 2009 - April 2014
Reed Exhibitions September 2007 - October 2009
The Doan Group September 2002 - September 2007
Skills
Digital Marketing, Marketing Communications, Social Media Marketing, Social Media, Public Relations, Integrated Marketing, Corporate Communications, Internal Communications, Advertising, Marketing Strategy, Marketing, Media Relations, Press Releases, Newsletters, CRM, Management, Email Marketing, Program Management, Strategy, Marketing...
Education
Southern Connecticut State University 1979 — 1983
Bachelors of Arts, Spanish and Iberian Studies, Summa cum Laude
Southern Connecticut State University
BA
The Doan Group January 2014 - April 2015
IBM 2005 - 2013
Kaleida Labs 1994 - 1996
Skills
DB2, IT Service Management, AIX, Unix, Windows Server, Active Directory, Network Security, Disaster Recovery, WebSphere Application..., Servers
Education
Occidental College 1991 — 1993
Pre-Medicine/Pre-Medical Studies
Palo Alto High School 1988 — 1991
The Doan Group November 2013 - Present
Federal Protection December 2006 - November 2013
Skills
Operations Management, Customer Service, Logistics, Emergency Management, Security, Dispatching, Security Management, Microsoft Office, Inventory Management, Team Building, Administration, Customer Satisfaction, Process Scheduler, Supervisory Skills, Distribution Center..., Leadership, Management, New Business Development, Sales Management, Training
Education
State University of New York at Delhi
Business Administration and Management, General