Toho Water Authority
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Toho Water Authority Employees
Toho Water Authority June 2015 - Present
The Walt Disney Company October 2013 - June 2014
Chase October 2008 - May 2013
Bank of America August 2007 - October 2008
Skills
Customer Service, Data Entry, Bilingual-English/Spanis..., Banking, Retail Banking, Retail, Teller Operations, Branch Banking, Cash Flow, Cash Management, Cash Handling Experience, Auditing, Payments, Accounting, Finance, Outlook, Teamwork, Microsoft Excel, Microsoft Office, Microsoft Word, Time Management, Deposits
Education
University of Phoenix 2008 — 2010
Bachelor of Science (BS), Business
Valencia Community College 2004 — 2006
Associate of Arts (AA), Accounting
City of Pompano Beach September 2015 - Present
Toho Water Authority February 2014 - Present
City of Fort Lauderdale 2006 - February 2014
Adorno & Yoss 2003 - 2005
Skills
Legal Research, Litigation, Government, Legal Writing, Public Speaking, Strategic Planning, Land Use, Leadership, Local Government, Public Works, Contract Negotiation, Construction Law, Public Policy, Civil Litigation, Zoning, Community Outreach, Land Use Planning, Economic Development, Policy
Education
Nova Southeastern University—Shepard Broad Law Center
Doctor of Law (J.D.)
University of Central Florida
Bachelor of Science (B.S.), Business Administration and Management, General
University of Florida
Toho Water Authority December 2013 - Present
Tyco Integrated Security November 2010 - February 2013
Insight Communications December 2005 - November 2010
Insight/Comcast December 2005 - September 2008
SunGard HTE October 2001 - December 2005
SunGard HTE July 1998 - October 2001
PC TV 1994 - 1997
Skills
Telecommunications, Process Improvement, Call Centers, Customer Satisfaction, Account Management, Program Management, Training, Management, CRM, Customer Retention, Business Process..., Leadership, Strategic Planning, New Business Development, Project Management, Forecasting, Budgets, Cross-functional Team..., Customer Experience, Integration, Six Sigma
Education
Keller Graduate School of Management of DeVry University 2013 — 2014
Master of Business Administration (MBA), Project Management
DeVry University-Indiana 2003 — 2006
Business, Information Systems, 3.97
Illinois State University 1985 — 1986
Business Management
William Fremd High School
Toho Water Authority February 2009 - Present
URS Construction Services 2003 - 2007
PMA Consultants 2000 - 2001
Walt Disney World 1986 - 2000
Skills
Contract Negotiation, Scheduling, Value Engineering, Budgeting, Problem Solving, Water, Construction Management, Planning, Contract Management, Process Improvement, Strategic Planning, New Business Development, Customer Relations, Program Management, Excel, Word, Microsoft Office, Project Planning, Administration, MS Project, Budgets, Project Control, Process Scheduler, CPM Scheduling, Smart Grid, Energy Management, Energy, Earned Value Management, Customer Service, Civil Engineering, Analysis, Microsoft Word, Management, Business Process..., Change Orders, Construction, Feasibility Studies, Cost Control, Project Estimation, Proposal Writing, Government, Engineering, Primavera P6, Contractors, Cost Management, Microsoft Excel, Negotiation, Wastewater Treatment
Education
American International College 1979 — 1982
BA, History & English
Western New England University 1976 — 1979
Business Management
Cathedral High School 1972 — 1976
Diploma
South Carolina Office of the State Treasurer May 2015 - Present
Blue Cross and Blue Shield of South Carolina September 2014 - May 2015
Toho Water Authority August 2010 - August 2014
City of Kissimmee 2005 - 2010
Orange County Government May 2001 - July 2005
Skills
Personnel Management, HR Policies, EEO, Employee Engagement, Talent Management, Affirmative Action, Grievances, Job Evaluation, Job Descriptions, Strategic HR, Public Administration, Employee Handbooks, EEOC, Conflict Resolution, FLSA, Legal Compliance
Education
North Carolina Central University 1999 — 2001
Master of Public Administration (MPA), Public Administration
University of North Carolina at Wilmington 1992 — 1998
Bachelor of Arts (B.A.)
Toho Water Authority July 2014 - Present
Florida Eye Care Clinic July 2013 - March 2014
Skills
Healthcare
Education
Florida Technical College 2012 — 2013
Toho Water Authority August 2015 - Present
Toho Water Authority September 2012 - August 2015
Disney Vacation Club April 1999 - September 2012
Manpower, Inc May 2007 - October 2007
Harbor Oaks Therapeutic Boarding School June 2006 - March 2007
Disney Vacation Club April 1999 - June 2006
Disney Vacation Club July 1996 - April 1999
Disney-MGM Studios July 1995 - July 1996
Consolidated Mortgage and Financial Services Corporation January 1995 - July 1995
Courtyard by Marriott December 1993 - December 1994
Skills
Call Center Operations, Coaching and developing, Partnering, Analytical Skills, High Organizational..., Decision-making skills, Big-picture Thinking, Close Attention to..., Fast Learner, Microsoft Office, SAP, Workbrain, Aspect, Avaya, AS400 system, Benchmarking, Quality Monitoring, Develop departmental..., New Program Launches, Team Leadership, Change Management, Thinking Outside The Box, Labor Management, Schedules, Call Center, Call Centers, Budgets, Training, Human Resources, Outlook, Customer Service, Leadership, Recruiting, Employee Training, Process Scheduler, Hospitality, Microsoft Word, Microsoft Excel, Process Improvement, Quality Control, Customer Satisfaction, Team Building, Interviews, Building Relationships, Data Entry, Management, Tourism, Forecasting, Account Management
Education
North Carolina State University 1990 — 1995
BS, Parks, Recreation and Tourism Management; Tourism Management
WilmerHale May 2015 - July 2015
National Consumer Law Center June 2014 - August 2014
GameStop September 2007 - August 2013
College Democrats of America August 2012 - May 2013
The Office of Senator Kirsten E. Gillibrand June 2012 - August 2012
Osceola County Sheriff's Office June 2010 - August 2011
Toho Water Authority July 2008 - August 2008
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Teamwork, Public Speaking, English, Communication, Resume Writing, Report Writing, Network Building, Team Leadership, American Politics, Policy Analysis, Political Campaigns, Political Science
Education
Boston University School of Law 2013 — 2016
Doctor of Law (J.D.), 3.37
University of Florida 2009 — 2013
Bachelor of Science (B.S.), Political Science, 3.75
University of Central Florida December 2009 - Present
YMCA of Central Florida April 2007 - July 2010
City of Orlando September 2006 - March 2007
Toho Water Authority January 2000 - September 2006
Skills
Microsoft Office, Research, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Public Speaking, Social Media, Strategic Planning, Leadership, Project Management, Laboratory, Data Analysis, Statistics, Science, Community Outreach, Event Planning, Fundraising, Public Relations
Education
University of Central Florida
Bachelor's degree, Chemistry
SNI Companies September 2015 - Present
Professional Technical Solutions 2014 - 2015
Bacardi USA December 2013 - May 2014
Toho Water Authority February 2013 - November 2013
Econocaribe Consolidators December 2011 - December 2012
Senator International Inc. January 2004 - June 2011
Canon Latin America Distributors August 1999 - December 2004
Skills
Process Improvement, Sales, Accounts Payable, Business Analysis, Outlook, Payroll, Budgets, Finance, Financial Analysis, Accounts Receivable, Analysis, Invoicing, Microsoft Office, Team Leadership, Financial Reporting, PowerPoint, Access, Risk Management, Account Reconciliation, General Ledger, Auditing, Cash Receipts, Credit Management, Cash Flow Forecasting, Accruals, Spreadsheets, Mas 90, Lotus Notes, Accounting, Bank Reconciliation, Customer Service, Microsoft Excel, Credit
Education
Miami Dade College 1988 — 1990
AA in Business Adminstration, Accounting
Toho Water Authority September 2013 - Present
Illinois College of Optometry April 2003 - May 2013
University of Chicago Hospitals August 1999 - April 2003
Skills
Windows Server, Windows 7, Active Directory, Network Administration, Group Policy, VMware, Networking, System Deployment, Help Desk Implementation, A+ Certified, Troubleshooting, System Administration, File Sharing, DHCP, ITIL, Red Hat Linux, Microsoft Office, Hardware, Servers, RHEL, Network Applications, NFS, Hardware Installation, Hands-on Training, IT Service Management, CentOS, Nagios, DNS management, Powershell, XP, Management, Linux, Disaster Recovery, Software Installation, Samba, Smartphones, Learning Management..., ITIL Implementation, IT Procurement, Project Coordination, Domain Controller, Linux Firewalls, Firewall-Palo Alto, EHR, Help Desk Support, Infrastructure, Visio, Digital Forensics, MCP, Microsoft Certified...
Education
DePaul University
Information System, Bachelor in Information System
Miller Pipeline 2014 - Present
Lanaville Photography/Freelance 1992 - Present
Sarasota County Government April 2012 - February 2014
Toho Water Authority September 2007 - April 2012
Orange County Utilities May 2003 - September 2007
Skills
Photography, Professional Sports..., Commercial Photography, Event Photography, Portrait Photography, Photoshop, Contract Management, Water, Budgets, Process Improvement, Program Management, Construction Management, Strategic Planning, Contract Negotiation, Customer Service, Project Planning, Construction, Management, Team Building, Process Scheduler, Public Speaking, Digital Photography, Microsoft Word, Project Management, Wedding Photography, Supervisory Skills, MS Project, Leadership, Microsoft Project
Education
University of Phoenix 2001 — 2003
Bachelor of Science (BS), Business Management
Bay College 1992 — 1995
Business
Toho Water Authority July 2000 - Present
Valencia College August 2000 - July 2013
Education
University of Phoenix 1997 — 1999
Master of Business Administration (MBA), Business Administration
University of South Carolina-Columbia 1984 — 1986
Bachelor of Science (B.S.), Finance and Marketing
Florida State University 1979 — 1982
Associate of Arts (A.A.), General Studies
Toho Water Authority May 2012 - Present
ERM Technologies, Inc August 2000 - July 2009
ERM Technologies, INc. July 1999 - July 2009
ERM Technologies, Inc January 1994 - July 2009
ERM Technologies, Inc January 1994 - July 2009
Skills
Maintenance Management, MS Project, Engineering, Construction, HVAC, AutoCAD, Databases, Access, Asset Management, Management, Project Planning
Education
University of Missouri-Columbia 1992 — 1993
Mechanical Engineering
University of Missouri-Kansas City 1986 — 1991
BSME, Mechanical Engineering
Toho Water Authority September 2013 - Present
Orange County Public Schools July 2011 - October 2013
Orange County Public Schools July 2009 - September 2011
Orange County Public Schools April 2007 - June 2009
Orange County Public Schools January 2006 - April 2007
Telkom Kenya January 2000 - January 2005
Telkom Kenya - Orange 1989 - 2005
Skills
Customer Service, Telecommunications, Call Center, Purchasing, Vendor, Contract Management, Procurement, Microsoft Office, Budgeting, Research, Vendor Relations, Contract Negotiation, Teamwork, Policy, Negotiation, Excel, Outlook, Budgets, Microsoft Excel, Team Leadership, Public Speaking, Logistics, Analysis, Management, Vendor Management, Team Building, SAP, Access, Coaching, Microsoft Word, Strategic Sourcing, Change Management, Supply Management, Strategic Planning, Government Procurement, Inventory Management, Process Improvement, Process Scheduler, Supply Chain Management, Call Centers, Government, Project Management, Program Management, Forecasting, PowerPoint, Supply Chain, Leadership, Operations Management, Pricing, Project Planning
Education
University of Nairobi 1983 — 1986
BScie, Mathematics
University of Nairobi-Kenya 1983 — 1986
Bachelor of Science degree, Mathematics (Statistics)
Toho Water Authority May 2007 - Present
City of Palm Bay May 1989 - May 2007
Skills
Water, Organizational..., Contract Management, Process Improvement, Program Management, Strategic Planning, Project Planning, Customer Service, Engineering, Policy, Team Building, Business Process..., Budgets, Project Management, GIS, Government, Process Scheduler, Microsoft Word, Economic Development, Supervisory Skills, Public Speaking, Water Resources
Education
Warner University 2000 — 2004
Business, Organizational Management
University of North Carolina at Chapel Hill
University of North Carolina at Chapel Hill
Warner University
Organizational Management, Business/Public Administration
UnitedHealth Group April 2014 - Present
Regis University College for Professional Studies December 2013 - Present
Toho Water Authority January 2013 - March 2014
GeneLink Bioscience, Inc 2012 - 2012
Kaman Precision Products, Inc. 2008 - 2012
Palm Tree Computer Systems 2007 - 2008
Regal Marine Industries, Inc. 2005 - 2007
Skills
Process Improvement, Vendor Management, IT Management, Leadership, Six Sigma, Management, Lean Manufacturing, Business Process..., Project Management, Integration, Training, Team Building, Manufacturing, Project Planning, Information Technology, DoD, Program Management, AS9100, ITIL, Software Documentation, MS Project, Networking, Team Leadership, Business Analysis, Air Force, IT Audit, Strategic Planning, Strategy, Problem Solving, ERP, Security, IT Operations, SDLC, Technical Support, Auditing, Business Intelligence, Cross-functional Team..., Troubleshooting, Continuous Improvement, Team Management, Software Development, Business Process, Start-ups, Budgets, Quality Assurance, Customer Satisfaction, ISO Auditor, AS9100 Auditor
Education
Regis University
Master of Science, Information Technology Management
Regis University
Bachelor of Science, Computer Information Systems
Community College of the Air Force
Associates in Applied Science, Information Systems Technology
Toho Water Authority
Skills
Process Improvement, MS Project, Contract Management, Program Management, Access
Education
Lake Michigan College
Industrial Technology, Tool Design
University of Central Florida