Experience
ZeroChaos  November 2014 - May 2015
Lionbridge  June 2010 - October 2010
Transcend Services   April 2009 - October 2009
Moretti & Murphy Reporting   January 2004 - December 2007
Spheris  January 2003 - January 2004
Dell  January 2001 - January 2003
Amazon.com  January 2000 - January 2001

Skills
Medical Records, Medical Terminology, Medical Transcription, Medical Writing, HIPAA, Data Entry, Cpr Certified, Transcription Services, Copy Editing, Software Quality..., Clinical Research, Medicine, CPR Certified, Customer Service, Public Speaking

Education
University of Maryland University College   2011 — 2015
Bachelor of Science (B.Sc.), Psychology

University of Maryland University College   2011 — 2015
Bachelor of Arts (B.A.), English Language and Literature, General

Portland Community College   2009 — 2010
Associate of Science, Psychology

Collins Career Center   1999 — 2000
License of Practical Nursing, Nursing

Community College of Allegheny County   1998 — 1999
Computer Science

Experience
Gray-Robinson, Attorneys at Law   September 2014 - Present
Norton Lilly International  November 2013 - May 2014
BTG Staffing Agency   October 2013 - November 2013
Contemporary Staffing Agency   July 2013 - September 2013
Rinaman & Associates   May 2013 - July 2013
Ellison Vein Institute   January 2013 - April 2013
T  August 2012 - January 2013
Transcend Services   August 2010 - August 2012
Mayo Clinic  December 2005 - August 2010
St. Vincent's Hospital   October 2002 - December 2005

Skills
Customer Service, On-site Support, Quality Assurance, Microsoft Office, Microsoft Excel, Team Building, Process Improvement, Team Leadership, Healthcare, Time Management

Education
Santa Fe Community College   1981 — 1982
Did not complete., Early Childhood Education and Teaching

Duncan U. Fletcher High School   1972 — 1977
High School Diploma

Experience
ControlScan  October 2014 - Present
Dell SecureWorks  April 2011 - October 2014
Transcend Services   June 2010 - February 2011
AMICAS Inc  July 2005 - April 2010
VitalWorks Inc/Cerner Physician Practice   April 2004 - July 2005
AutoTrader  October 2003 - March 2004
Binghamton Mets  March 2001 - October 2002
Masco Retail   June 2000 - December 2000

Skills
Salesforce.com, Lead Generation, CRM, Sales, Sales Process, Leadership, Business Development, Sales Operations, SaaS, Cloud Computing, Security, Network Security, Information Security, Management, Enterprise Software, Healthcare, Solution Selling, Data Security, Demand Generation, PCI DSS, Managed Services, Information Security..., Business Continuity, Information Technology, Negotiation, New Business Development, Project Management, Networking, Training, Social Media, Contract Negotiation, Online Marketing, Sales & Marketing..., Direct Sales, Team Leadership, Managed Security..., Security Consulting, SIEM, Vulnerability Management, Intrusion Detection, Computer Forensics, Application Security, Vulnerability Assessment, Account Management, Penetration Testing, IPS

Education
State University of New York College at Oswego   1998 — 2000
BA

Broome Community College   1998 — 1998
A.A.S; B.A

The College of Saint Rose   1996 — 1998

Experience
Nuance Communications  August 2015 - Present
Nuance Communications  April 2015 - August 2015
Nuance Communications  November 2012 - April 2015
Accentus Inc.  September 2012 - November 2012
Transcend Services   November 2009 - April 2012
M*Modal  1998 - 2012
Iowa Health Des Moines  December 2008 - July 2009
Mercy Hospital Medical Center  July 1994 - November 1998

Skills
Medical Transcription, Silkscreen printing, Medical claims-customer..., HIPAA, Healthcare Information..., EHR, EMR, Healthcare, Quality Assurance, Software Documentation, Medical Records, Training, Medical Terminology, Medical Coding, Quality Management, Editing, Customer Service, Screen Printing, Team Leadership, Operations Management, Health Information..., Team Building, Healthcare Management, Change Management, Leadership, Hospitals, Performance Management, Informatics, SharePoint, Outlook, Revenue Cycle, Integration, Healthcare Consulting, Employee Relations, Coaching, Data Analysis, Human Resources, Strategic Planning, Clinical Research, Sourcing, Onboarding, Radiology, Employee Training, Health Information..., Analysis, Management, Software Implementation, Medical Billing, Recruiting, Vendor Management

Education
Des Moines Area Community College
Chemistry

Drake
Chemistry

Experience
Nuance Communications  April 2012 - Present
Transcend Services   September 2011 - Present

Skills
EMR, Medical Records, HIPAA, Acute Care, Health Information..., Radiology, Medical Terminology, Hospitals, Data Entry

Education
Brevard Community College   1998 — 1998
Medical terminology and transcription, Medical terminology, transcription skills, pharmacology, anatomy, A+

Experience
Wave Global Services   January 2014 - Present
MediGain  March 2011 - December 2013
Medsource  September 2010 - December 2013
Transcend Services   March 2009 - May 2010
Cymed Medical Records   2002 - 2004
Abiskar International   2000 - 2002
Unilever  1995 - 1999

Skills
Process Improvement, Cross-functional Team..., HIPAA, EHR, Business Strategy, Healthcare Information..., Leadership, Revenue Cycle, Healthcare, Hospitals, Business Development, Microsoft Excel, Strategic Planning, Customer Service, Strategy, Strategic Partnerships, Public Speaking, New Business Development, Business Process..., Performance Management, Operations Management, Healthcare Consulting, Marketing Strategy, Microsoft Office, EMR, Analysis, Team Leadership, Team Building, Healthcare Management, Team Management, Project Planning

Education
University of Virginia   1999 — 2002
Master of Business Administration (M.B.A.)

Georgia Institute of Technology   1989 — 1993
BIE, Industrial Engineering

Experience
G/O Digital  May 2015 - Present
ADP  May 2014 - May 2015
University of Phoenix  April 2012 - July 2014
Blackboard  September 2008 - December 2011
United States Marine Corps  November 2003 - May 2008
Transcend Services   March 2006 - April 2007
Best Buy  October 2003 - March 2004

Skills
ITIL V3 Foundations Cert, Security +, Network+, A+ Hardware/Software, Activ Directory, Exchange Mgmt Console, Sophos, Citrix, Altiris Patching, Symantec Ghost, Altiris Deployment..., LAN Switching, Routers, Cisco Unity, Cisco call manager, VoIP, Cisco Ip Phones, Cisco CRS, Cabling, Windows Vista, Windows 2000, Windows 7, Mac Deployment, TCP/IP, Sharepoint, Splunk, Postini, MS Office Suites, Mozy, Service-Now, Cisco IPCC, Active Directory, Troubleshooting, Network Administration, Technical Support, Microsoft Exchange, System Administration, VPN, Hardware, Help Desk Support, Wireless Networking, Networking, Switches, Software Documentation, Microsoft Office, Console, Cisco Technologies, System Deployment, IT Operations, Information Technology

Education
University of Phoenix   2013 — 2015
BS Information Technology / System Security

Avation Logistics Information School   2003 — 2003
Vocational, Information Technology

Experience
Salar, Inc  May 2014 - Present
Salar, Inc.   July 2013 - May 2014
Nuance Communications  April 2012 - December 2012
Transcend Services   August 2011 - May 2012
Salar, Inc.   March 2010 - August 2011
Legg Mason Inc  June 2008 - February 2010
University of Maryland on behalf of Maryland Rescue Response   September 2007 - June 2008

Skills
SQL, Java, C#, JavaScript, XML, HTML, Sybase, Linux, SQL Server, Visual Studio, MySQL, Subversion, Eclipse, PHP, TCP/IP, Web Services, Tomcat, Apache, J2EE, AJAX, SOAP, JSP, IIS, Hibernate, Shell Scripting, .NET, Windows, CVS, Microsoft SQL Server, Web Applications

Education
University of Maryland College Park   2004 — 2008
B.S, Math and Computer Science

The Gilman School   2000 — 2004
High School Diploma

Experience
M*Modal  June 2000 - Present
Transcend Services   June 1999 - May 2000

Skills
Business Strategy, Strategic Planning, Change Management, Product Development, Virtualization, Storage Virtualization, Storage Management, Storage Architecture, Windows Server 2008, Windows Server 2003, Windows 7, Windows Server, Windows Security, VMware Infrastructure, VMware VIEW, SQL Server, Data Center Architecture, Data Center Relocation, Healthcare IT, Linux, Performance Monitoring, Systems Monitoring, Change Control, Data Center..., Capacity Planning, Program Management, Software Licensing, License Management, Compliance Management, Data Center, System Monitoring, Microsoft SQL Server, VMware, Healthcare Information..., Server Architecture, Cloud Computing, Servers, Integration, Troubleshooting, VMware ESX, IT Management, Networking, Disaster Recovery, Security, IT Service Management, Strategy, Technical Support, Vendor Management, Active Directory, Management

Education
Georgia State University   1995 — 1998
Master of Science, Geology-Geochemistry/Hydrogeology

Georgia State University   1989 — 1994
Bachelor of Science (B.Sc.), Geology/Geochemistry, minor in Chemistry

Experience
Madison Fitness Center   January 2011 - Present
Transcend Services   October 2007 - Present

Skills
Fitness, Public Speaking, Personal Training, Writing, Coaching, Conditioning, Health, Teaching, Group Exercise, Wellness, Customer Relations, Customer Service, Research, Word, Editing, Microsoft Office, Public Relations, Dance, Event Planning, Team Building, Advertising, Photoshop, Cpr Certified, Problem Solving, Administration, Fitness Training, Healthcare, Fundraising, Teamwork, Planning, Social Media, Strength, Event Management, Sports, English, Project Planning, Social Networking, Operant Conditioning, Athletics, Microsoft Word, Strength Training

Education
Aerobics and Fitness Association of America   2011 — 2012
Group Exercise Certification

University of Northern Colorado

Experience
American Health Information Management Association  June 2012 - Present
LaVie Care   March 2002 - February 2012
Sava Senior Care (formerly Mariner Post Acute Network)   July 1996 - March 2002
Transcend Services   1993 - 1996
The Quality Improvement Company   1990 - 1993
Tenet Healthcare (Formerly AMI)   August 1978 - January 1990
Centers for Disease Control  1976 - 1978

Skills
Strategic Planning, Health Information..., Public Speaking, Writing, Healthcare, Home Care, Compliance, Healthcare IT, HIPAA, Privacy, Security, EHR, Budgeting, Business Planning, Organizational..., Tactical Planning, Group Facilitation, Healthcare Information..., Budgets, Healthcare Consulting, Healthcare Management, Medicaid, Leadership, Privacy Law, Medicare, Quality Improvement, Strategy, Training

Education
Georgia State University - J. Mack Robinson College of Business   1987 — 1990
MBA, Management

The University of Texas Medical Branch at Galveston   1975 — 1976
BS, Health Information Management

The University of Texas at El Paso   1971 — 1975
Bachelor of Science (B.S.), Required Curriculum for UT Medical Branch BS Program

Experience
TCHO Ventures  February 2015 - Present
dCapital   July 2009 - Present
Lifefactory  February 2012 - Present
TCHO Ventures  September 2011 - December 2012
Transcend Services   January 2009 - July 2009
DeVenture Health Partners   January 2004 - July 2009
Mars  2000 - 2003
Land O'Lakes  1997 - 2000
International Federation of Red Cross and Red Crescent Societies  1996 - 1997
American Red Cross  1994 - 1996

Skills
Entrepreneurship, Business Development, Start-ups, Management, International..., Trading, Executive Management, Strategy, Sustainability, Sales, Venture Capital, Mergers & Acquisitions, Private Equity, Business Strategy, Strategic Planning, Marketing Strategy

Education
University of Denver   1992 — 1994
MA, International Studies and Development

Colorado State University   1986 — 1990
BA, Social Sciences and Economics

Experience
Currently seeking new opportunities  December 2014 - Present
Prismatek   March 2008 - November 2008
Transcend Services   February 2006 - March 2008
Transcend Services   January 2006 - January 2008
Unisys  January 2005 - January 2006
Unisys Corp  January 2005 - January 2006
Scene Genesis Inc   January 2004 - January 2005
AHT  February 2001 - March 2004
AHT  January 2001 - January 2004

Skills
Customer Service, Microsoft Office, Windows, Access, Training, Supervising, Troubleshooting, Project Management, Team Leadership, Process Improvement, Unix, Testing, Customer Satisfaction, Databases, Solaris, Software Installation, Servers, Active Directory, Windows Server, Technical Support, TCP/IP, Vendor Management, Software Documentation

Education
Franklin Pierce University   2007 — 2011
BA, Comp Sci/ Criminal Justice

Franklin Pierce University   2005 — 2011
Bachelor’s Degree; Master’s degree, Criminal Justice; Information Security

Experience
Nuance Communications  March 2012 - Present
TSW Global Business Solutions, LLC   January 2010 - March 2012
SPi of America, LLC   April 2008 - January 2010
ProScript Documentation Services   January 2007 - April 2008
Self-employed consultant  March 2006 - January 2007
CBay Systems   January 2005 - January 2006
MedQuist, Inc.   November 1998 - July 2004
MRCG   October 1996 - December 1998
Transcend Services   January 1995 - October 1996
International Dictating Services, Inc.   September 1981 - January 1995

Skills
Healthcare Information..., Healthcare, Process Improvement, HIPAA, Management, CRM, Entrepreneurship, Visio, Leadership, Operations Management, Project Management, Quality Assurance, Hospitals, EMR, EHR, Data Analysis, Strategic Planning, Software Documentation, Business Analysis, Customer Service, SDLC, System Administration, Vendor Management, Training, Change Management, Integration, Program Management, Team Building, Cross-functional Team..., Business Process..., HL7, Outsourcing, Product Management

Education
Providence College   1976 — 1981
BA, Business Management/Marketing

Boston University CEC
Certification, Project Management

Experience
Franzone's Inc. of Manayunk   October 2014 - Present
Transcend Services   August 2013 - October 2014
THE PRIME NETWORK   September 2012 - August 2013
Franzone's Pizzeria   May 2008 - May 2012

Skills
Sales Operations, Sales, Pharmaceutical Sales, Sales Presentations, Time Management, Business Development, Marketing, Cold Calling, Pricing, Sales Process, Customer Retention, Market Planning, Key Account Management, Selling

Education
Lock Haven University of Pennsylvania   2008 — 2012
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General

Experience
MATRIX Resources  June 2013 - Present
Techiebud   May 2012 - Present
Nuance Communications / Transcend Services   May 2012 - January 2013
Assurant Solutions  January 2011 - April 2012
Deloitte  August 2010 - January 2011
Transcend Services   June 1999 - August 2010
VHX Company   February 1999 - May 1999
Aon  July 1998 - February 1999
Children's Healthcare of Atlanta  December 1994 - July 1998
MicroBilt Corporation  August 1993 - December 1994

Skills
C#, ASP.NET, Microsoft SQL Server, Web Services, WCF, .NET, Programming, Requirements Analysis, JavaScript, ASP.NET MVC, AJAX, Visual Basic, jQuery, SDLC, T-SQL, WPF, MySQL, HTML, HTML 5, SQL, Scrum, Enterprise Architecture, PHP, CSS, Silverlight, VBA, jQuery Mobile, Objective-C, iOS development, Web Applications, LINQ, Design Patterns, ADO.NET, Software Development, Testing, Entity Framework, ASP, Agile Methodologies, XML, Visual Studio, SharePoint, Typescript, AngularJS, KnockoutJS, JSON, Sublime Text

Education
University of Alabama at Birmingham   1983 — 1986
Bachelor's degree, Computer Science

Experience
Howard County Library System  August 2012 - Present
Transcend Services   February 2010 - November 2011
Medical Dictation Services, Inc.   February 2008 - February 2010
Medical Dictation Services, Inc.   March 2005 - February 2008
MedQuist  August 1998 - March 2005
Signal Transcription   January 1998 - August 1998
Signal Transcription   July 1994 - January 1998
US Navy  June 1990 - July 1994

Skills
EHR, Project Management, Public Speaking, Medical Terminology, Quality Assurance, Customer Service, Group Training, Compliance, Healthcare IT, Writing, Editing, Administration, Customer Relations, Strategic Planning, Data Analysis, Product Development, Process Improvement, Research, Health Education, Medical Communications, Healthcare, System Administration, Healthcare Information..., Education, Library Instruction, Medical Records, Medical Transcription, Health Information..., HIPAA, Healthcare Consulting, Software Documentation, HL7, Library Research, Public Libraries, Radiology

Education
University of Cincinnati College of Medicine   1986 — 1990
MD, Medicine

Barnard College   1982 — 1986
BA, English

Experience
Conifer Health Solutions  2014 - Present
Sutherland Global Services  2010 - 2014
HOV Services  2008 - 2010
HOV Services  2007 - 2008
HOV Services  2005 - 2007
HOV Services  2004 - 2005
Sourcecorp  2000 - 2004
Transcend Services   1994 - 2000
HPI Healthcare Services   1987 - 1994

Skills
EHR, Analytics, Professional Services, Customer Service, Pharmacy Benefit..., HIT, Care Management, Revenue Cycle Management, Business Strategy, New Business Development, Healthcare Management, Outsourcing, BPO, Business Development, Leadership, Lead Generation, Strategy, CRM, P&L Management, Product Management, Management, Program Management, Business Process..., Healthcare, Customer Satisfaction, Account Management, B2B, Sales, Process Improvement, Mergers & Acquisitions, Vendor Management, Marketing Strategy, Project Management, Product Development, Consulting, Forecasting, Strategic Planning

Education
Temple University
M.Sc., Pharmacy Administration

University of the Sciences in Philadelphia
B.Sc., Pharmacy

Experience
Lighthouse Family Retreat, Inc.   March 2012 - Present
Woodruff Ventures, Inc.   2001 - Present
MedQuist Inc.  June 2010 - August 2011
MedQuist Inc.  July 2009 - June 2010
MedQuist Inc.  June 2004 - June 2009
Transcend Services   March 2008 - July 2008
Capmark  November 2002 - November 2003
The 1% Club, Inc.   2000 - 2001
INJOY, Chick-fil-A, Waffle House, Force Cheerleading   September 1995 - August 2000

Skills
Organizational..., Talent Management, Performance Management, Staff Retention, Account Management, Access, Strategy, Healthcare, Employee Engagement, Human Resources, Training, Employee Training, Organizational..., Budgets, Program Management

Education
University of Georgia - Terry College of Business   2007 — 2009
MBA

The University of Georgia   1992 — 1995
B.S. Ed, Exercise Science

Georgia Perimeter College   1990 — 1992

Parkview High School   1986 — 1990

Experience
Nuance Communications  March 2015 - Present
Nuance Communications  November 2013 - February 2015
Nuance Communications  April 2012 - November 2013
Transcend Services   October 2010 - April 2012
Heartland Information Services  July 2010 - January 2011
Heartland Information Services  March 2010 - September 2010
Heartland Information Services  November 2007 - March 2010
Heartland Information Services  March 2006 - November 2007

Skills
Healthcare Information..., Healthcare, Process Improvement, Vendor Management, EMR, EHR, Project Management, Outsourcing, Strategic Planning, CRM, BPO, Quality Assurance, Software Documentation, Business Process..., Team Leadership, Business Analysis, Training, Leadership, Management, Product Management, Program Management, Integration, Cross-functional Team..., Change Management

Education
Association for Healthcare Documentation Integrity (formerly AAMT)   1999 — 2017
CMT, Medical Transcription

Georgia Institute of Technology   2015 — 2016
Executive Master of Business Administration (MBA), Global Business

Microsoft Certification   2009 — 2010
MOUS, Microsoft Office Suite

Delhi University   1994 — 1996
Bachelor of Science, Chemical Engineering

Experience
Love, Angeline   September 2015 - Present
Independent Contractor  March 2015 - Present
TransPortal   October 2013 - March 2015
Transcend Services   November 2011 - October 2013
Arkansas Valley Regional Medical Center  August 2010 - October 2011
Centennial Family Health Clinic   January 2010 - August 2010
Celerity Solutions Group  March 2007 - January 2010
Arkansas Valley Regional Medical Center  June 2005 - January 2007

Skills
Healthcare Information..., Medical Transcription, Medical Terminology, Editing, Software Documentation, Medical Records, Customer Service, Healthcare, Hospitals, HIPAA, EMR, Healthcare Management, EHR, Project Management, Microsoft Office

Education
Otero Junior College   2004 — 2005

Experience
Aon Affinity  June 2012 - Present
Access Plans, Inc.   September 1999 - May 2012
Transcend Services   January 1993 - August 1999
Premier Anesthesia  July 1990 - July 1993
HBO & Co.   June 1981 - March 1991
Southern Host Systems   1978 - 1980

Skills
Accounting, Strategic Planning, Auditing, Budgets, Forecasting, Mergers, Process Improvement, Microsoft Excel, Due Diligence, General Ledger, GAAP, Microsoft Word, Team Building, Start-ups, Executive Management, SEC Financial Reporting, Financial Reporting, Mergers & Acquisitions, Financial Analysis, Finance, SEC filings, US GAAP

Education
Kennesaw State University - Michael J. Coles College of Business   1986 — 1990
BBA, ACCOUNTING

University of West Georgia   1971 — 1976

Experience
Big Boom Design   October 2014 - Present
Givens Estates, Inc.   July 2014 - September 2014
Asheville Chevrolet   March 2012 - December 2012
H&R Block  December 2011 - April 2012
University of South Alabama  July 2011 - September 2011
Transcend Services   January 2009 - December 2010
Computer Consultants  2007 - 2009

Skills
Executive..., Information Technology, Customer Satisfaction, Team Coordination, Information Management, Confidentiality, Training, Microsoft Office, Online Research, Accounting, Desktop Publishing, Proofreading, Editing, Team Building, Organizing, Efficiency Improvement, Management, Human Resources, Event Planning, Computer Hardware..., Software Installation, Quickbooks, Spiceworks, Asana, Harvest, WordPress, Windows Server 2012 R2, Windows Sharepoint..., Microsoft Exchange, Active Directory, Symantec Backup, WordPerfect, Microsoft Word, Microsoft Excel, PowerPoint, Google Calendar, Basic HTML, CSS, Software Documentation, Medical Records, Medical Terminology, HIPAA, Outgoing, Customer Service, Administrative..., Leadership, Access, Technical Support, Troubleshooting

Education
Asheville-Buncombe Technical Community College   2012 — 2014
Associate of Arts and Sciences (AAS), Computer/Information Technology Administration and Management, 3.6 GPA

TCHS

TCHS

University of Alabama
Psychology, 4.0

University of South Alabama
Biomedical Sciences and Information Technology, 4.0

Experience
Top Performance Recruiting   October 2012 - Present
WellCentive, LLC   August 2011 - September 2012
Cymetrix  January 2011 - August 2011
Transcend Services   February 2008 - January 2011
White Plume Technologies  April 2003 - January 2008
Payformance Corporation  April 2002 - April 2003
SOURCECORP  November 1999 - March 2002
Transcend Services   January 1997 - October 1999
First Image (First Data)   March 1993 - December 1996
Williams Service Group   November 1989 - February 1993

Skills
Strategic Partnerships, SaaS, Sales Process, Strategy, Healthcare Information..., Management, Revenue Cycle, Coaching, Healthcare, Solution Selling, Business Development, Sales Operations, Leadership, Selling, Partnerships, Product Management, Start-ups, Outsourcing, Finance, Direct Sales, EHR, Strategic Planning, Industrial Sector, Sales

Education
University of Georgia - Terry College of Business   1964 — 1968
BBA, Marketing

Experience
PeriGen  April 2015 - Present
Paycation Travel  January 2014 - Present
Wellcentive  November 2014 - March 2015
McKesson Health IT (via iSymmetry)   January 2011 - October 2014
CW  July 2010 - September 2010
Transcend Services   March 2007 - July 2010
MedQuist  June 2002 - March 2007
Infinite Web Designs   January 2002 - June 2002
Visionary Systems, Inc   January 2001 - January 2002

Skills
HL7, EMR, Cerner, Integration, Microsoft SQL Server, Meditech, Health Information..., EHR, Software Documentation, Healthcare Information..., Cloverleaf, Epic Systems, Requirements Analysis, Healthcare, NextGen, Quality Assurance, Analysis, Radiology, Servers, Requirements Gathering, Healthcare Management, XML, Business Analysis, Process Improvement, Health Information..., Windows, Informatics, Project Planning, Ambulatory, PACS, Software Implementation, Revenue Cycle, Hospitals, HIPAA, SQL, Troubleshooting, Disaster Recovery, Management, Program Management, Visio, CPOE, SDLC, Business Process, Testing, Team Building, Healthcare Consulting, Change Management, JavaScript, TCP/IP, ICD-10

Education
Naugatuck Valley Community Technical College   1993 — 1994

University of Connecticut   1990 — 1992

Kennesaw State University

Experience
Sherrill & Hutchins Financial Advisory   October 2000 - Present
Shepherd Systems  1997 - 2000
Transcend Services   1995 - 1997

Skills
Retirement Planning, Wealth Management, Investments, Strategic Financial..., Retirement, Investment Advisory, Mutual Funds, Financial Advisory, Portfolio Management, Asset Allocation, Asset Management, Estate Planning

Education
Berry College - Campbell School of Business   1988 — 1992
Bachelor of Science (B.S.), Business Administration

Experience
3M  2011 - Present
3M Health Information Systems, Inc  1999 - Present
3M HIS  2001 - 2011
Transcend Services   July 1996 - August 1999
Healthcare Management Advisors  January 1990 - July 1996

Skills
Revenue Cycle, Medical Coding, HIPAA, Healthcare, Team Building, Hospitals, EHR, Operations Management, Healthcare Information..., Process Improvement, Leadership, Consulting, Management, Software Documentation, Cross-functional Team..., Data Analysis, Product Management, Business Development, Account Management, Strategic Planning, Program Management, Six Sigma

Education
Medical College of Georgia at Georgia Regents University

Experience
KeystrokesMT   October 2014 - Present
TTS-MT   December 2013 - September 2014
Nuance Communications  August 2012 - November 2013
Amphion Medical Solutions  May 2012 - June 2012
Nuance Communications  May 2010 - May 2012
Landmark Transcription, Inc.   November 2009 - December 2009
Transcend Services   August 2009 - November 2009
Transcend  August 2008 - June 2009

Skills
Medical Terminology, HIPAA, Epic Systems, Orthopedic, Customer Service, Healthcare Management, Healthcare Information..., Medical Billing, Meditech, CPT, Medicine, Medical Coding, Medical Transcription, Medical Records, HL7, EMR, Health Information..., Transcription, Radiology, Healthcare, Cardiology, Software Documentation, Healthcare Industry, Speech Recognition, Quality Assurance, Data Entry, EHR, Transcription Services, Hospitals, Online Research, ICD-10, Documentations, Proofreading

Education
Arkansas State University   1980 — 1982
AS, Office Administration

Jonesboro High School   1976 — 1980
General diploma

Experience
Bulldogs & Bow Ties   2013 - Present
Transcend Services   June 2000 - December 2007

Skills
FMLA, Benefits Administration, HRIS, Onboarding, Deferred Compensation, ADP Payroll, Employee Relations, HR Policies, Talent Acquisition, Human Resources, Recruiting, Performance Management, Applicant Tracking..., Payroll, Talent Management

Education
University of Florida   1994 — 1998

Experience
Transcend Services   medical transcriptionistMRC Group1995 - 1999
The MRC Group  1995 - 1999

Education
Community College of Philadelphia   1982 — 1984

Experience
Vonage  February 2014 - Present
AVOXI  July 2012 - February 2014
AVOXI  July 2012 - November 2012
Vocalocity  June 2010 - August 2012
Transcend Services   January 2007 - March 2009
Manheim  October 2006 - January 2007
MedQuist  August 2005 - August 2006
Earthlink  March 2001 - August 2005

Skills
SIP, SQL, Troubleshooting, VoIP, Internet Troubleshooting, Project Management, Linux, Windows, Process Flow..., Team Leadership, Training, Software Quality..., Software Deployment, Technical Documentation, Telecommunications, Software Documentation, Databases, Technical Support, VPN, Testing, System Administration, IVR, Asterisk, TCP/IP, CRM, Networking, Management, Firewalls, Software Installation, Network Administration, Call Center, Telephony, Enterprise Software, Hardware, Cisco Technologies, Active Directory, SIP Trunking, Call Centers, Team Management, Leadership, Windows Server, VMware, Integration, Network Design, Routers, Wireshark, DNS, Unified Communications, Network Security

Education
Southern Polytechnic State University

Experience
University HealthSystem Consortium  April 2008 - Present
Transcend Services   June 2002 - January 2007
iXL  May 2000 - January 2002
SunTrust  March 1999 - May 2000
Davenport & Company LLC  December 1996 - March 1999

Skills
Healthcare, Healthcare Information..., Hospitals, Healthcare Industry, Strategic Planning, CMRP

Education
The University of Georgia   1992 — 1996
BA, English

Experience
Care Communications, Inc.   February 2015 - Present
Ingalls Memorial Hospital  March 2012 - February 2015
Moraine Valley Community College  September 2004 - 2014
SSM Health Care  September 2010 - March 2012
HIM Consulting   October 2008 - August 2010
SSM Healthcare - St. Francis Hospital and Health Center   January 2004 - July 2008
American Express TBS  October 2001 - December 2003
Central DuPage Hospital  October 1998 - October 2001
Resurrection Health Care-St. Francis Hospital   October 1996 - October 1998
Transcend Services   1996 - 1998

Skills
Customer Service, Electronics, Healthcare Information..., Revenue Cycle, EMR, Revenue Analysis, Healthcare Management, Healthcare, HIPAA, Hospitals, Epic Systems, Medical Coding, CPT, Patient Safety, Informatics, Health Information..., Physician Relations, Medical Transcription, Documentations, Physicians, Inpatient, Meditech, Medical Records, Medicare, Medicaid, CPOE, Practice Management, ICD-9, Healthcare Industry, Medical Terminology, Healthcare Consulting, Acute Care, Quality Improvement

Education
University of Illinois at Chicago   1989 — 1991
Bachelors of Science, Health Information Management

Saint Xavier University   1982 — 1986
Bachelor of Science, Biology

Experience
McKesson Provider Technologies  May 2011 - Present
Transcend Services   August 2009 - May 2011
Altwyrks Technologies   March 2005 - August 2009
Medical Dictation, Inc.   August 2004 - February 2005

Education
University of South Florida   1999 — 2004
B.S.Cp.E., Computer Engineering

Experience
Forbin Partners   July 2005 - Present
Transcend Services   2000 - 2005
Per-Se Technologies  1995 - 2000
Allmerica Financial  1993 - 1994

Skills
Management, Operations Management, Change Management, CRM, Recruiting, Contract Negotiation, Project Planning, Marketing Strategy, Marketing, Business Development, Coaching, Sales, New Business Development, Product Marketing

Education
Georgia Institute of Technology
Bachelor of Industrial Engineering

Experience
SoftScript, Inc.   October 2014 - Present
Superior Global Solutions  July 2013 - October 2014
Transcription, technology & Support   July 2011 - July 2013
MedScribe Information Services, Inc.   November 2006 - June 2011
Transcend Services   September 2005 - October 2006

Skills
Healthcare Information..., EMR, Healthcare, Healthcare Management, Hospitals, HIPAA, Training, Medical Terminology, EHR, Medical Records

Education
University of Minnesota Crookston   1979 — 1981
Associates, Business

Experience
RaceTrac Petroleum  January 2014 - Present
The Intersect Group  November 2011 - January 2014
Transcend Services   June 2009 - November 2011
Physicians Oncology Services Management   June 2007 - June 2009
KPMG  August 2004 - June 2007

Skills
PeopleSoft, Financial Reporting, GAAP, Sarbanes-Oxley Act, Accounting, SEC filings, CPA, Payroll, Leadership, Business Process..., Cash Flow, Internal Controls, US GAAP, SEC Filings

Education
University of Georgia - Terry College of Business   1999 — 2004
Masters, Accounting

Experience
Transcend Services   November 2008 - Present
Transcend Services   November 2006 - November 2008
KHOW-AM   1996 - 1998
KHOW-AM   1992 - 1998

Education
University of Phoenix   1989 — 1991
None, Business Administration

Western New England University   1982 — 1983
None, Communications, Business Administration

Towson University   1979 — 1981
None, Communications, Business Administration

Central Connecticut State University   1976 — 1979
None, Music, Broadcast Journalism, English Literature

Experience
Department of Veterans Affairs  February 2014 - Present
Department of Veterans Affairs  November 2009 - February 2014
Ericsson  February 2009 - August 2009
Office of Thrift Supervision  June 2007 - August 2007
Transcend Services   February 2005 - December 2006

Skills
Word, Microsoft Office, Access, PowerPoint, Excel, Accounting, Microsoft Word, Accounts Payable, Microsoft Excel, Time Management

Education
North Georgia College and State University   2010 — 2012
Master of Business Administration (M.B.A.)

University of Georgia - Terry College of Business   2006 — 2009
BBA, Marketing

Experience
Exxova, Inc.   June 2010 - Present
Transcend Services   March 2008 - December 2009
IBM  January 2000 - January 2002
Chipman Union   July 1995 - May 2000
MSA  1979 - 1985

Education
University of Georgia - Terry College of Business   1968 — 1972
BBA, Marketing/English Literature Minor

Experience
Gerdes Huff Investments   1991 - Present
Sandhill Financial Company   1983 - Present
Transcend Services   1995 - 2012
HBOC  1985 - 1991
HBO & Company  1977 - 1985

Skills
Healthcare, Strategic Planning, Team Building, Process Improvement, Start-ups, Leadership, Healthcare Management, Budgets, Contract Negotiation, Hospitals, New Business Development, Healthcare Information..., Change Management

Education
Indiana University   1971 — 1973
Master of Business Administration, Finance, 4.0

University of Illinois at Urbana-Champaign - College of Business   1967 — 1971
Bachelor of Science (BS), agriculture, Highest Honors

Experience
Redmond Regional Medical Center  December 2012 - Present
Landmark Transcription, Inc.   November 2011 - Present
Keystrokes Transcription  September 2007 - July 2012
Polk Medical Center   May 2011 - April 2012
Keystrokes Transcription Service, Inc   January 2007 - January 2011
Medical Dictation, Inc   January 2002 - January 2007
Transcend Services   January 1996 - January 2002
Melbourne Internal Medicine Associates  January 1991 - January 1996

Skills
Medical Transcription, Medical Terminology, Transcription, Medical Records, Radiology, Acute Care, Dictation

Education
Southeastern Academy   1984 — 1984
diploma, Travel industry

Melbourne High school   1981 — 1984
diploma, Biology, General

Eastern Florida State College

Experience
Alliance MT   August 2012 - Present
Amphion Medical Solutions  August 2010 - August 2012
Transcend Services   March 2007 - August 2010

Skills
Acute Care, Hospitals, Medical Terminology, Medical Transcription, Cardiology, Nephrology, General Surgery, Plastic Surgery, Dermatology, Gastroenterology, Urology, Pediatrics, Hematology, Oncology, Transplant, Emergency Medicine, Orthopedic Surgery, Orthopedic..., Neurology, OB/GYN, Psychiatry, HIPAA, EMR, Pulmonary, Infectious Diseases, Internal medicine, Internal Medicine, Family Medicine

Education
University of Alaska Fairbanks
Associate of Arts and Sciences (A.A.S.)

Experience
Transcend Services   September 2007 - May 2009
Propex Fabrics   July 2005 - April 2007
CheckFree  September 2004 - July 2005
Recall  July 2003 - September 2004
General Electric  February 2001 - July 2003
The Coca-Cola Company  December 1988 - February 2001
Scientific Atlanta  June 1988 - December 1988
KPMG  July 1985 - June 1988

Skills
SOX, SEC reporting, ERP, Financial Reporting, Auditing, Consolidation, Process Improvement, Accounting, General Ledger, Internal Controls, SAP, Budgeting, Variance Analysis, Financial Analysis, Forecasting, PeopleSoft, Cash Flow, GAAP

Education
Emory University - Goizueta Business School   1983 — 1985
MBA, Accounting/Finance

Southern Methodist University   1978 — 1982
BA, English

Southern Methodist University - Cox School of Business   1978 — 1982
BBA, Accounting and Finance

Experience
MED-TECH Resource, Inc.   April 2011 - Present
Luth Research  May 2010 - February 2011
Transcend Services   February 2005 - March 2010
MED-TECH Resource, Inc.   1999 - 2004

Education
Sullivan University   1988 — 1990

Experience
M*Modal  May 2012 - Present
Transcend Services   July 2005 - November 2010
MedQuist  December 1999 - March 2008
Medical Linguistics   July 2001 - April 2004

Skills
Medical Transcription, Radiology, Medical Terminology, Medical Records, HIPAA, Orthopedic, EMR, Healthcare, Cardiology, Acute Care, Hospitals, Healthcare Information..., Ophthalmology, ENT, Neurology, Medicine, Nephrology

Education
Milligan College   1994 — 1997
B.S.N., Nursing

Marshall University   1982 — 1986
B.A., History, English

Experience
Transcend Services   March 2007 - Present
Transcription Relief Services   February 2006 - March 2008
MedQuist  January 2003 - February 2006

Skills
Editing, Microsoft Word, Customer Service, Microsoft Office, Research

Education
Bozeman High School   1985 — 1989

Cuyamaca College

Experience
TurboType   January 1992 - Present
Transcend Services   January 1995 - January 2010
Columbia Gas  January 1980 - January 1989

Education
Bowling Green State University   1977 — 1979
Associate Degree, Applied Business

Experience
Transcend Services   August 1998 - Present

Education
The George Washington University School of Medicine and Health Sciences   1980 — 1982
Bachelor of Science, Physician's Assistant

The George Washington University   1977 — 1979
Bachelor of Science, Zoology

Experience
Transcend Services   June 2010 - Present
Nuance Communications  2010 - Present
Medi-Type Transciption   February 1996 - June 2010
JFK Memorial Hospital  March 1988 - February 1994

Skills
EHR, Medical Transcription

Education
Indio High School   1973 — 1977

College of the Desert

Experience
Transcend Services   October 2009 - Present

Skills
C#, Microsoft SQL Server, Web Services, SQL, JavaScript, .NET, ASP.NET, Software Development, XML, ASP.NET MVC, T-SQL, HL7, AJAX, WPF

Education
COURSERA -Columbia University   2013 — 2013
N/A, Natural Language Processing

University of South Alabama   1994 — 1996
Master of Computer Science, Computer Software Engineering

University of South Alabama   1994 — 1996
Master of Computer Science and Information

Experience
Ibew local 567   March 2014 - Present
The Home Depot  May 2006 - March 2013
Sudascape Landscaping and Design   September 2010 - November 2011
Transcend Services   August 2010 - October 2011

Skills
Forklift Operator, Customer Service, Pallet Jack, Information Technology, Heavy Lifting, Organizational..., Time Management, Critical Thinking, Computer Repair, Lumber and Building...

Education
University of West Florida   2011 — 2012
Geology/Earth Science, General

University of South Florida   2006 — 2010
Geology/Earth Science, General

Experience
Transcend Services  

Skills
Medical Terminology, Medical Records, Acute Care, Hospitals, EHR, HIPAA, Healthcare, Healthcare Information..., Medical Transcription, EMR, Meditech

Education
Shelton State Community College

Experience
Piedmont Paramedical Assoc   November 1999 - Present
ExamOne, a Quest Diagnostics Company  1998 - Present
NJPR   2014 - 2014
NJPR   2014 - 2014
Transcend Services   June 2007 - December 2012

Skills
Wellness, Small Business, Entrepreneurship, Marketing, Team Building, Marketing Strategy, Start-ups, New Business Development, Strategic Planning, Healthcare, Customer Service, Account Management, Budgets, Direct Sales, Event Planning, Health Insurance, Insurance, Leadership, Leadership Development, Life Insurance, Management, Operations Management, Process Improvement, Public Relations, Sales, Selling, Social Media, Social Networking, Team Leadership, Training

Education
East Carolina University