Transcom North America
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Transcom North America Employees
Employee
Years
Job
Industry
Evin Gherami Evin Gherami's Transcom North America Experience April 2012 - January 2013
Job Business Development Specialist at Voices.com
Industry Marketing and Advertising
Experience
Voices.com December 2014 - Present
The Bradford Group January 2013 - October 2013
Transcom North America April 2012 - January 2013
Angelos Deli and Bakery September 2011 - June 2012
Skills
Customer Service, Microsoft Office, Sales, Customer Satisfaction, Team Leadership, Microsoft Word, PowerPoint, Teamwork, Marketing, Leadership, Customer Experience, Market Research, Social Media, Social Networking, Social Media Marketing
Education
Fanshawe College 2011 — 2012
Business Marketing
Fanshawe College 2011 — 2012
Business Marketing, Marketing
Voices.com December 2014 - Present
The Bradford Group January 2013 - October 2013
Transcom North America April 2012 - January 2013
Angelos Deli and Bakery September 2011 - June 2012
Skills
Customer Service, Microsoft Office, Sales, Customer Satisfaction, Team Leadership, Microsoft Word, PowerPoint, Teamwork, Marketing, Leadership, Customer Experience, Market Research, Social Media, Social Networking, Social Media Marketing
Education
Fanshawe College 2011 — 2012
Business Marketing
Fanshawe College 2011 — 2012
Business Marketing, Marketing
Arianne Uriegas Arianne Uriegas's Transcom North America Experience January 2010 - March 2011
Job Collector for Baptist Healthcare System
Industry Hospital & Health Care
Experience
Baptist Health System April 2014 - Present
Methodist Health System June 2011 - March 2014
Transcom North America January 2010 - March 2011
Pretzel Maker June 2008 - January 2010
Pretzel Maker June 2007 - October 2007
Skills
Call Center, Typing, Computer Maintenance, Internet, Customer Service, Money, Communication, Microsoft Office, Multi Tasking, Troubleshooting, Data Entry, Hospitals, HIPAA, Critical Thinking, Outlook, Microsoft Office 2007, Time Management, EMR, Insurance, Team-oriented, Telephone Skills, Invoicing, Technical Support, Accounts Receivable, EHR, Medical Terminology, Medicare, Teamwork, 10 Key, PowerPoint
Education
University of Phoenix 2011 — 2012
BS, Information Technology concentration in Security
ITT Technical Institute-San Antonio 2010 — 2011
John Marshall High Schoo
High School Diploma
Northwest Vista College
Computer Science
Baptist Health System April 2014 - Present
Methodist Health System June 2011 - March 2014
Transcom North America January 2010 - March 2011
Pretzel Maker June 2008 - January 2010
Pretzel Maker June 2007 - October 2007
Skills
Call Center, Typing, Computer Maintenance, Internet, Customer Service, Money, Communication, Microsoft Office, Multi Tasking, Troubleshooting, Data Entry, Hospitals, HIPAA, Critical Thinking, Outlook, Microsoft Office 2007, Time Management, EMR, Insurance, Team-oriented, Telephone Skills, Invoicing, Technical Support, Accounts Receivable, EHR, Medical Terminology, Medicare, Teamwork, 10 Key, PowerPoint
Education
University of Phoenix 2011 — 2012
BS, Information Technology concentration in Security
ITT Technical Institute-San Antonio 2010 — 2011
John Marshall High Schoo
High School Diploma
Northwest Vista College
Computer Science
Carrie B. Barton🍎's Transcom North America Experience January 2007 - May 2008
Job Teacher, IPSBJohnstonHopkins
Industry Nonprofit Organization Management
Experience
Iberia Parish School Board August 2015 - Present
Coast Capital Mortgage November 2014 - Present
IBERIABANK MORTGAGE COMPANY June 2010 - February 2013
Amos & Garrett, LLC January 2009 - January 2010
Blue Cliff College October 2008 - September 2009
TRANSCOM NORTH AMERICA January 2007 - May 2008
CINGULAR WIRELESS January 2004 - December 2006
The Roux January 2003 - January 2004
Skills
Analysis, Leadership, Loans, Management, Credit, Recruiting, Mortgage Lending, Interviews, Financial Services, Hiring, Outlook, PowerPoint, Microsoft Office, Human Resources, Customer Service, Mortgage Loan Processing, Audit Specialist-..., Sales, Appointment Scheduling, Proficient Typing Skills, Highly detail oriented, Learning Quickly, Always Punctual, Highly motivated..., Troubleshooting, Problem Solving, Employee Training, Innovation, Delegation, Communication, Accounting, Time Management, Data Entry
Education
Ashford University 2013 — 2014
Master's degree, Organizational Leadership/ Human Resource Management
University of Phoenix 2011 — 2012
Master of Business Administration (MBA), Business Administration
University of Louisiana at Lafayette 2011 — 2012
Bachelor of Science, General Studies; General Studies; Arts and Humanities
Iberia Parish School Board August 2015 - Present
Coast Capital Mortgage November 2014 - Present
IBERIABANK MORTGAGE COMPANY June 2010 - February 2013
Amos & Garrett, LLC January 2009 - January 2010
Blue Cliff College October 2008 - September 2009
TRANSCOM NORTH AMERICA January 2007 - May 2008
CINGULAR WIRELESS January 2004 - December 2006
The Roux January 2003 - January 2004
Skills
Analysis, Leadership, Loans, Management, Credit, Recruiting, Mortgage Lending, Interviews, Financial Services, Hiring, Outlook, PowerPoint, Microsoft Office, Human Resources, Customer Service, Mortgage Loan Processing, Audit Specialist-..., Sales, Appointment Scheduling, Proficient Typing Skills, Highly detail oriented, Learning Quickly, Always Punctual, Highly motivated..., Troubleshooting, Problem Solving, Employee Training, Innovation, Delegation, Communication, Accounting, Time Management, Data Entry
Education
Ashford University 2013 — 2014
Master's degree, Organizational Leadership/ Human Resource Management
University of Phoenix 2011 — 2012
Master of Business Administration (MBA), Business Administration
University of Louisiana at Lafayette 2011 — 2012
Bachelor of Science, General Studies; General Studies; Arts and Humanities
Patricia Rice's Transcom North America Experience March 2010 - June 2010
Job Principal Customer Service Quality Analyst at Medtronic
Industry Health, Wellness and Fitness
Experience
Medtronic April 2012 - Present
Medtronic July 2011 - April 2012
Medtronic June 2010 - July 2011
Transcom North America March 2010 - June 2010
ColdMotion, Inc February 2005 - February 2010
Skills
Troubleshooting, Program Management, Training, Call Centers, Customer Service, SAP, Sales, Quality Assurance, Microsoft Excel, Process Improvement
Education
University of St. Leo/ Florida 2003 — 2003
Business Administration and Management, General
University of Phoenix 2001 — 2003
Business Administration and Management, General
San Antonio college of Medical/Dental 1992 — 1993
Medical Office Assistant/Specialist
Southwest School of Medical Assistant 1989 — 1990
Medical/Clinical Assistant
John Jay 1978 — 1983
HS Diploma
Medtronic April 2012 - Present
Medtronic July 2011 - April 2012
Medtronic June 2010 - July 2011
Transcom North America March 2010 - June 2010
ColdMotion, Inc February 2005 - February 2010
Skills
Troubleshooting, Program Management, Training, Call Centers, Customer Service, SAP, Sales, Quality Assurance, Microsoft Excel, Process Improvement
Education
University of St. Leo/ Florida 2003 — 2003
Business Administration and Management, General
University of Phoenix 2001 — 2003
Business Administration and Management, General
San Antonio college of Medical/Dental 1992 — 1993
Medical Office Assistant/Specialist
Southwest School of Medical Assistant 1989 — 1990
Medical/Clinical Assistant
John Jay 1978 — 1983
HS Diploma
Jacquelynn McDonald's Transcom North America Experience October 2009 - September 2010
Job Provider Data Analyst, Quality Assurance
Industry Insurance
Experience
Dark eFfectX August 2004 - Present
UnitedHealth Group August 2011 - Present
XLHealth October 2010 - July 2011
Transcom North America October 2009 - September 2010
JHT Productions January 2009 - October 2009
American Express TRS January 2006 - December 2008
Navigant/SATO Travel June 2001 - August 2005
Skills
Visio, HIPAA, Insurance, SharePoint, Process Improvement, Customer Service, Microsoft Office, Lotus Notes, Outlook, Training, Project Management, Data Analysis, Microsoft Excel, Information Technology, Troubleshooting, Databases, Security
Education
Texas State University 1996 — 2000
Mass Communications
Judson Sr High School 1992 — 1996
High School Diploma/GED, Mathematics and Science
Dark eFfectX August 2004 - Present
UnitedHealth Group August 2011 - Present
XLHealth October 2010 - July 2011
Transcom North America October 2009 - September 2010
JHT Productions January 2009 - October 2009
American Express TRS January 2006 - December 2008
Navigant/SATO Travel June 2001 - August 2005
Skills
Visio, HIPAA, Insurance, SharePoint, Process Improvement, Customer Service, Microsoft Office, Lotus Notes, Outlook, Training, Project Management, Data Analysis, Microsoft Excel, Information Technology, Troubleshooting, Databases, Security
Education
Texas State University 1996 — 2000
Mass Communications
Judson Sr High School 1992 — 1996
High School Diploma/GED, Mathematics and Science
Rahul Bhowmik's Transcom North America Experience June 2009 - April 2010
Job BComm. HR & Marketing 2015 ♦ Fluently bilingual(English and French) ♦ Looking for opportunities to cocreate value
Industry Marketing and Advertising
Experience
Concordia University, John Molson School of Business (JMSB) January 2014 - April 2014
Transcom North America June 2009 - April 2010
Carrefour Jeunesse Emploi, Montreal May 2007 - May 2009
La Relance jeunes et familles September 2005 - June 2006
Skills
Interpersonal..., Leadership, Small group management, Interviewing Skills, Team Leadership, Telecommunications, Teaching, Powerpoint Presentation, Management, PowerPoint, Teamwork, Microsoft Excel, Communication, Microsoft Word, Training
Education
Concordia University 2010 — 2014
Marketing
Concordia University, John Molson School of Business (JMSB) January 2014 - April 2014
Transcom North America June 2009 - April 2010
Carrefour Jeunesse Emploi, Montreal May 2007 - May 2009
La Relance jeunes et familles September 2005 - June 2006
Skills
Interpersonal..., Leadership, Small group management, Interviewing Skills, Team Leadership, Telecommunications, Teaching, Powerpoint Presentation, Management, PowerPoint, Teamwork, Microsoft Excel, Communication, Microsoft Word, Training
Education
Concordia University 2010 — 2014
Marketing
Tarah Farrow's Transcom North America Experience May 2008 - January 2009
Job Library & Information/Data Management Professional
Industry Information Services
Experience
Regus August 2015 - Present
Regus September 2012 - August 2015
Nova Scotia Municipal Archives April 2014 - July 2014
Smiledog "Your Receptionist" April 2012 - September 2012
Various June 2011 - May 2012
Harriet Irving Library October 2010 - February 2011
Oromocto Public Library June 2010 - August 2010
Transcom North America May 2008 - January 2009
Skills
Customer Service, Technical Support, Phone Manner, Marketing, Multi Tasking, Multimedia, Microsoft Office, POS, EVO, Intranet, Cash Handling Experience, Invoice Processing, Information Management, Proficient Typing Skills, Organization, Call Centers, Troubleshooting, Customer Satisfaction, Telephone Skills, Sales, Time Management, Teamwork
Education
Western University 2015 — 2016
Master’s Degree, Master of Library & Information Science
Nova Scotia Community College 2011 — 2014
Diploma in Library and Information Technology
University of New Brunswick 2007 — 2011
Bachelor of Arts (BA), History
Regus August 2015 - Present
Regus September 2012 - August 2015
Nova Scotia Municipal Archives April 2014 - July 2014
Smiledog "Your Receptionist" April 2012 - September 2012
Various June 2011 - May 2012
Harriet Irving Library October 2010 - February 2011
Oromocto Public Library June 2010 - August 2010
Transcom North America May 2008 - January 2009
Skills
Customer Service, Technical Support, Phone Manner, Marketing, Multi Tasking, Multimedia, Microsoft Office, POS, EVO, Intranet, Cash Handling Experience, Invoice Processing, Information Management, Proficient Typing Skills, Organization, Call Centers, Troubleshooting, Customer Satisfaction, Telephone Skills, Sales, Time Management, Teamwork
Education
Western University 2015 — 2016
Master’s Degree, Master of Library & Information Science
Nova Scotia Community College 2011 — 2014
Diploma in Library and Information Technology
University of New Brunswick 2007 — 2011
Bachelor of Arts (BA), History
Joshua Seals's Transcom North America Experience November 2006 - May 2008
Job
Industry Retail
Experience
Primerica January 2012 - Present
Walgreens July 2013 - November 2013
Office Depot June 2012 - November 2012
Things Remembered June 2008 - March 2011
Transcom North America November 2006 - May 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, Java
Education
Axia University 2004 — 2008
Associate of Arts (AA), Marketing
Axia University 2004 — 2008
Associate of Science (AS), Business Administration, Management and Operations
Axia University 2004 — 2008
Associate of Science (AS), Economics
Southeastern Louisiana University 2000 — 2002
Primerica January 2012 - Present
Walgreens July 2013 - November 2013
Office Depot June 2012 - November 2012
Things Remembered June 2008 - March 2011
Transcom North America November 2006 - May 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, Java
Education
Axia University 2004 — 2008
Associate of Arts (AA), Marketing
Axia University 2004 — 2008
Associate of Science (AS), Business Administration, Management and Operations
Axia University 2004 — 2008
Associate of Science (AS), Economics
Southeastern Louisiana University 2000 — 2002
Jeff Carnochan Jeff Carnochan's Transcom North America Experience July 2008 - June 2009
Job Senior ARM Consultant
Industry Financial Services
Experience
Strategy+ Corporation June 2009 - Present
Collection Systems Canada (CSC) Corp December 2010 - May 2013
Transcom North America July 2008 - June 2009
Total Credit Recovery 2005 - 2008
CBV Collection Services Ltd. 2004 - 2005
Collectcorp 1996 - 2005
Skills
Risk Management, Call Center, Credit, Project Management, Process Improvement, Credit Cards, Outsourcing, Operations Management, Accounts Receivable, Debt Settlement, Credit Risk, Strategic Planning, Team Leadership, Credit Analysis, Team Building, Performance Management, Vendor Management, Business Analysis, Customer Service, Financial Analysis, Banking, Negotiation, Change Management, Account Management, Executive Management, Call Centers, Forecasting, Financial Services, Analysis, Debt Management, Team Management, Leadership, Portfolio Management, Customer Satisfaction, BPO, New Business Development, CRM, Coaching, Management, Call Center Development, Finance, Financial Risk, Training, Business Process..., Business Development, Contact Centers, Competitive Analysis, Workforce Management, Business Planning, Strategy
Education
University of Ottawa 1982 — 1984
Strategy+ Corporation June 2009 - Present
Collection Systems Canada (CSC) Corp December 2010 - May 2013
Transcom North America July 2008 - June 2009
Total Credit Recovery 2005 - 2008
CBV Collection Services Ltd. 2004 - 2005
Collectcorp 1996 - 2005
Skills
Risk Management, Call Center, Credit, Project Management, Process Improvement, Credit Cards, Outsourcing, Operations Management, Accounts Receivable, Debt Settlement, Credit Risk, Strategic Planning, Team Leadership, Credit Analysis, Team Building, Performance Management, Vendor Management, Business Analysis, Customer Service, Financial Analysis, Banking, Negotiation, Change Management, Account Management, Executive Management, Call Centers, Forecasting, Financial Services, Analysis, Debt Management, Team Management, Leadership, Portfolio Management, Customer Satisfaction, BPO, New Business Development, CRM, Coaching, Management, Call Center Development, Finance, Financial Risk, Training, Business Process..., Business Development, Contact Centers, Competitive Analysis, Workforce Management, Business Planning, Strategy
Education
University of Ottawa 1982 — 1984
Charles Duong's Transcom North America Experience January 2008 - November 2008
Job Home Agent at Arise Virtual Solutions
Industry Outsourcing/Offshoring
Experience
Arise Virtual Solutions January 2011 - Present
RBC 2002 - 2013
Transcom North America January 2008 - November 2008
Sykes Canada September 2005 - January 2008
Millward Brown August 2004 - August 2005
Alliance icommunications September 2003 - August 2004
Education
Phone Pro 2011 — 2011
Completed Phone PRO Certification, Phone skills
Fanshawe College
Marketing Diploma
Sir Frederick Banting Secondary School
Diploma
Arise Virtual Solutions January 2011 - Present
RBC 2002 - 2013
Transcom North America January 2008 - November 2008
Sykes Canada September 2005 - January 2008
Millward Brown August 2004 - August 2005
Alliance icommunications September 2003 - August 2004
Education
Phone Pro 2011 — 2011
Completed Phone PRO Certification, Phone skills
Fanshawe College
Marketing Diploma
Sir Frederick Banting Secondary School
Diploma
Charlie Esie's Transcom North America Experience January 2011 - January 2012
Job Account Service Rep at Cox Communications
Industry Broadcast Media
Experience
Cox Communications January 2012 - Present
Transcom North America January 2011 - January 2012
Education
University of Louisiana at Lafayette 2004 — 2008
Bachelor of Arts (B.A.), English Language and Literature, General
Cox Communications January 2012 - Present
Transcom North America January 2011 - January 2012
Education
University of Louisiana at Lafayette 2004 — 2008
Bachelor of Arts (B.A.), English Language and Literature, General