Travelers of Massachusetts
Headquarters: Hudson, MA Founded: 1993 Parent organization: The Travelers Indemnity Company
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Travelers of Massachusetts Employees
The Hanover Insurance Group July 2014 - Present
The Hartford January 2014 - July 2014
Travelers Personal Insurance September 2006 - September 2013
Travelers of Massachusetts March 2008 - September 2008
Travelers Insurance December 2005 - September 2006
Travelers Insurance November 2004 - December 2005
HRI Associates January 1984 - June 2004
Independent Insurance Agents of Northern Virginia January 1994 - January 1998
Skills
Insurance, Marketing, Property & Casualty..., New Business Development, Underwriting, Casualty, Management, General Insurance, Commercial Insurance, Leadership, Strategic Planning, Claim, Sales, Customer Retention, Strategy, Operations Management, Training, Business Development, Umbrella Insurance, Budgets, Team Building, Selling, Commercial Lines, Marketing Strategy, Employee Benefits, Sales Management, Business Planning, Sales Process, Profit management, Liability, Legal Liability, Sales Operations, Executive Management, Pricing, Professional Liability, Inland Marine, Brokers, Claims Management, D&O, Workers Compensation, Casualty Insurance
Education
Society of Professional Insurance Agents 1992 — 1992
Certified Insurance Counselor, Insurance
George Mason University
BA, Communications
Travelers August 2011 - Present
Travelers April 2009 - August 2011
Travelers of Massachusetts July 2006 - March 2009
Travelers of Massachusetts August 2005 - July 2006
Travelers of Massachusetts March 2005 - August 2005
MetLife Auto & Home May 1998 - November 2003
MetLife Auto & Home March 1994 - May 1998
MetLife Auto & Home June 1991 - March 1994
Skills
Claim, Subrogation, Property & Casualty..., Claims Management, Legal Liability, Liability, Insurance, Litigation Management, Process Improvement, Training, Analysis, Performance Management, Management, Investigation, Liability Analysis, Litigation, Call Centers, Claim Investigation, Professional Liability, Vendor Management, Claims Handling, Customer Service, Leadership, Arbitration, Property Damage
Education
Portsmouth High School
University of New Hampshire
Bachelor's of Science, Mathematics/Economics
city of beverly January 1992 - December 2013
Travelers Insurance Company of Massachusetts September 1989 - August 2010
Travelers of Massachusetts 2000 - 2010
Travelers of Massachusetts 2000 - 2010
Travelers Insurance 1989 - 2010
Hub Manufacturing Co. January 1973 - August 1989
Skills
Government, Non-profits, Policy, Local Government, Claim, Nonprofits, Personal Injury, Arbitration, Liability, Fundraising, Mediation, Budgets, Public Speaking, Program Development, Insurance, Customer Service, Strategic Planning, Leadership, Liability Analysis, Event Planning, Management
Education
Boston University 1961 — 1962
Beverly High School - Class of 1961 1958 — 1961
Salem State Collegeeee
Customer Service February 2015 - Present
Romanow Container May 2014 - February 2015
In transition October 2013 - May 2014
The Driscoll Agency March 2013 - October 2013
Customer Service December 2012 - March 2013
In transition September 2012 - December 2012
Travelers Insurance March 2001 - September 2012
Travelers of Massachusetts 2001 - 2012
Elcom January 1997 - October 2000
Skills
Property & Casualty..., Insurance, Customer Service, Problem Solving, Outlook, Microsoft Excel, Microsoft Word, Communication Skills, Building Strong..., Work Ethic, Time Management, Call Centers, Team Building, Invoicing, Data Entry, Lotus Notes, Customer Satisfaction, Process Improvement, Communication, Liability, General Insurance, Management
Education
Mansfield Beauty Schools-Quincy 1982 — 1983
License, Cosmetology, Barber/Styling, and Nail Instructor
Quincy High School 1978 — 1981
Monster Worldwide September 2013 - February 2015
Monster Worldwide July 2012 - June 2013
Travelers of Massachusetts January 2008 - September 2011
The Hanover Insurance Group September 2006 - December 2007
BJ's Wholesale Club, Inc August 2001 - February 2006
Charter Bank January 2000 - July 2001
Skills
SDLC, Project Management, PMP, Change Management, Management, Visio, Business Analysis, Requirements Analysis, PMO, MS Project, Requirements Gathering, Cross-functional Team..., Software Project..., Agile Methodologies, Project Planning, Business Process, SharePoint, PowerPoint, Team Leadership, Software Development, Vendor Management, Analysis, IT Strategy, Training, Program Management, Integration, Agile Project Management, Scrum, Product Management, Budgets, Strategy, Enterprise Software, Project Delivery, Business Intelligence, Software Documentation, Business Process..., Microsoft Office, Data Center, Project Portfolio..., IT Management, MS Office Suite
Education
University of Colorado at Denver 2010 — 2010
Practitioner Certificate, Business Analysis
Boston University 2006 — 2006
Certificate, Project Management
Bentley College
Finance
Travelers 2005 - 2008
Travelers Insurance 2004 - 2008
Travelers of Massachusetts 2004 - 2008
Aetna Life & Casualty 1973 - 1993
Skills
Underwriting, Property & Casualty...
Education
Stonehill College
BA, History
AAA New England Automobile Club - A Division of AAA Southern New England November 2013 - Present
Travelers of Massachusetts June 2008 - September 2012
McCurdy Insurance Agency September 2000 - June 2008
Masonic Home October 1995 - September 2000
Skills
Supervisory Skills, Customer Service, Compliance, Administration, System Administration, Claim, Underwriting, Training, Human Resources, Liability, Legal Liability, Commercial Lines, Casualty, Umbrella Insurance, Liability Analysis, Commercial Insurance, Property & Casualty..., Insurance, General Insurance, Casualty Insurance
Education
Various 2000 — 2019
CISR, Designation and Continuing Education
Quinebaug Valley Community College 2009 — 2014
Associates Degree, Business Administration Management and Human Services.
2003 IIAC
CISR, Insurance Designation
MAPFRE U.S.A. Corp. May 2012 - Present
Travelers of Massachusetts December 1993 - April 2012
Travelers January 1993 - December 1993
Commercial Lines August 1989 - January 1993
Skills
Insurance, Underwriting, Property & Casualty..., Negotiation, Customer Relations, Agent Training, Customer Service, Customer Retention, Training, Sales, Management, Claim, Commercial Lines, New Business Development, Microsoft Excel, Marketing, Liability, Umbrella Insurance, Casualty, Claims Management, General Insurance, Employee Benefits, Commercial Insurance, Legal Liability
Education
The National Alliance
CISR
Nichols College
B.S. Business Administration, major Marketing
Commonwealth of Massachusetts
Insurity July 2014 - Present
Travelers Insurance March 2012 - June 2014
Travelers of Massachusetts January 2008 - March 2012
Small Business Service Bureau June 2007 - December 2007
Blue Cross and Blue Shield Of Mass March 1999 - June 2007
Northeast Health Systems 1985 - 1994
Skills
Business Intelligence, Data Warehousing, Cognos, Data Analysis, Data Modeling, Healthcare, SQL Server, SQL, Business Analysis, Access, Dashboards, Analytics, Analysis, Strategic Planning, Databases, ETL, Requirements Analysis, Excel, SDLC, Balanced Scorecard, Integration, Team Leadership, Insurance, Forecasting, Program Management, Informatica, Application Development, Budgeting, Performance Management, Leadership, Visio, Vendor Management, Process Improvement, Requirements Gathering, Business Process, Business Requirements, Data Integration, Business Process..., IT Strategy, PMO, Microsoft Excel, Dashboard, Information Management, Microsoft SQL Server, Software Development, Budgets
Education
Anna Maria College 1994 — 1996
MBA, Business Administration
Boston University - School of Management
BS, Business Asministration
Travelers of Massachusetts April 1987 - Present
Skills
Insurance, Databases, Property & Casualty..., Software Documentation, Commercial Insurance, Risk Management, Underwriting, Requirements Gathering, Access, SDLC, Visio, Claim, General Insurance, Business Requirements, Process Improvement, Requirements Analysis, Workers Compensation, Claims Management, Vendor Management, Business Analysis, Systems Analysis, Analysis, Reinsurance, Business Process, Casualty
Education
Boston Latin School 1976 — 1982
Boston University
UMass Medical School January 2013 - Present
ProfSoft-Health October 2006 - April 2007
Affinnova Inc. February 2006 - October 2006
Travelers of Massachusetts July 2005 - February 2006
WPI Dept of Math Sciences January 2004 - May 2005
METU January 2002 - August 2003
Education
Worcester Polytechnic Institute 2004 — 2005
Master of Science (M.S.), Applied Statistics
Orta Doğu Teknik Üniversitesi / Middle East Technical University 2001 — 2003
Master of Science (M.S.), Statistics
Orta Doğu Teknik Üniversitesi / Middle East Technical University 1997 — 2001
Bachelor of Science (B.S.), Statistics
Travelers of Massachusetts 2001 - Present
The Travelers 2000 - Present
Travelers Insurance April 1987 - Present
Skills
Claim, Insurance, Property & Casualty..., Business Analysis, Process Improvement, Liability, Commercial Insurance, Analysis, Risk Management, Underwriting, General Insurance, Workers Compensation, Claims Management, Reinsurance, Health Insurance
Education
Boston University 1982 — 1985
Boston Latin School 1976 — 1982
Scott & Matherly, LLP July 2013 - Present
Independent Contractor January 2013 - June 2013
Travelers of Massachusetts October 2005 - November 2012
Travelers of Massachusetts July 1994 - October 2005
Goldstein & Manello, P.C. July 1988 - June 1994
Skills
Litigation Management, Insurance, Litigation, Arbitration, Program Management, Strategic Planning, Project Management, Claim, Analysis, Civil Litigation, Insurance Law, Property & Casualty..., Subrogation, Casualty, Management, Trials, Underwriting, Personal Injury, Professional Liability, Legal Writing, Commercial Litigation, Leadership, Courts, Commercial Lines, Legal Liability, Claims Management, Marketing, Commercial Insurance, Negotiation, Training, Liability
Education
Columbia University School of Law 1985 — 1988
Juris Doctor, Law
Long Island University
Bachelor's degree, Music and Anthropology
Liberty Mutual Insurance April 2014 - Present
The Hanover Insurance Group February 2013 - April 2014
Travelers Insurance June 2012 - January 2013
Travelers of Massachusetts January 2008 - May 2012
Travelers of Massachusetts October 2005 - January 2008
Travelers of Massachusetts June 2003 - October 2005
Travelers of Massachusetts September 2001 - June 2003
Skills
Insurance, Property & Casualty..., Claims Management, Claim, Process Improvement, Business Workflows, Project Management, Underwriting, Commercial Insurance, Training, Litigation, General Insurance, Analysis, Strategic Planning
Education
Brandeis University 2013 — 2016
Master's in Project and Program Management
University of Rhode Island 1997 — 2001
Bachelor of Arts, Communication Studies
Banfield Pet Hospital June 2014 - Present
The Standard November 2013 - May 2014
Seven Step Recruiting December 2012 - October 2013
Harley-Davidson Motor Company December 2012 - October 2013
Federal Home Loan Bank of Boston June 2012 - December 2012
State Street November 2010 - August 2011
Travelers of Massachusetts January 2010 - August 2010
Wells Fargo June 2008 - August 2008
Dedham Institution for Savings August 2007 - February 2008
Skills
Sourcing, Applicant Tracking..., Time Management, Microsoft Excel, Recruiting, Talent Acquisition, Finance, Interviews, Strategy, College Recruiting, PowerPoint, Customer Service, Management, Sales, Talent Management, Bloomberg, Valuation, Outlook, Problem Solving, Oral & Written..., Office Administration, Interpersonal Skill, Lotus Notes, Teamwork, Marketing, Banking, Cash Handling Experience, Resume Writing, Career Counseling, Google Analytics, Google Adwords, Biblical Studies, Internet Recruiting, Career Development
Education
National Career Development Association 2014 — 2014
Bentley University 2005 — 2009
Bachelor of Science
Concord Group Insurance June 2013 - Present
REW Insurance Consulting Services March 2012 - Present
Travelers of Massachusetts January 2001 - June 2012
Travelers Insurance 1993 - 2001
Travelers 1990 - 1993
Travelers July 1987 - December 1989
Coleco Industries, Inc. January 1985 - June 1987
Data Resources, Inc. April 1983 - December 1984
Skills
Insurance, Business Planning, Competitive Analysis, Property & Casualty..., Underwriting, Casualty, Reinsurance
Education
Columbia University in the City of New York 1979 — 1983
BA, Economics
Northeast Insurance Agency, Inc. October 2012 - Present
Travelers of Massachusetts November 1993 - September 2012
Travelers of Massachusetts November 1993 - September 2012
Skills
Property & Casualty..., Insurance, Underwriting, Life Insurance, Professional Liability, Employment Practices..., Outlook, Subrogation, Financial Risk, Reinsurance, Claim, Legal Liability, Liability, Negotiation, Claims Resolution, Umbrella Insurance, Claims Management, Analysis, Inland Marine, Process Improvement, Litigation Management, General Insurance, Software Documentation, Commercial Lines, Training, Property Damage, Claim Investigation, Casualty, Property, Risk Management, Lotus Notes, Call Centers, Liability Analysis, Microsoft Excel, Microsoft Word, Workers Compensation, Business Analysis, Commercial Insurance, Employee Benefits, Insurance Law, New Business Development, Access, Brokers, Health Insurance, Excess, Customer Service, D&O, Disability Insurance
Education
Becker College 1980 — 1982
Associates, Legal Studies
Commonwealth of Massachusetts
Resident Individual Brokers License, Property & Casualty
Travelers of Massachusetts Senior Technical SupervisorTravelers2000 - 2012
Skills
Customer Service, Claims Management, Claim, Insurance, Analysis
Education
Fisk University
Bachelor of Arts (B.A.), Political Science and Government
TUV SUD America January 2014 - Present
Osram Sylvania July 2013 - January 2014
River Works Credit Union February 2013 - June 2013
Travelers of Massachusetts January 2010 - July 2012
Travelers of Massachusetts August 1996 - July 2012
Premier Insurance Company and Travelers of Massachusetts August 1996 - January 2010
Skills
Microsoft Excel, Outlook, Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Access, Public Speaking, Budgets, Research, Accounting, Strategic Planning, Windows, English, Medical Terminology
Education
North Shore Community College 2002 — 2009
Associate Degree, Executive Assistant/Executive Secretary
North Shore Community College
Medical Office Support
UMass Memorial Medical Center February 2013 - Present
Liberty Mutual Insurance August 2012 - February 2013
Eden, Rafferty, Tetreau & Erlich, P.C December 2011 - August 2012
Travelers of Massachusetts January 1990 - April 2011
Skills
Analytical Skills, Customer Service, Problem Solving, Simplifying the Complex, Team-oriented, Organizational...
Education
Mount Wachusett Community College 2010 — 2011
Medical Bill Coding & Accounting
Travelers of Massachusetts November 2005 - June 2010
Travelers of Massachusetts November 2005 - June 2010
CNA Insurance Company January 1990 - March 1998
CNA Insurance Company January 1990 - January 1998
Skills
Microsoft Word, Excel, Outlook
Education
Northeastern University
BS, Criminal Justice
Northeastern University
Bachelor of Science, Criminal Justice
Joyce & Barshak LLP January 2015 - Present
Law Office of Jeremiah P. Joyce January 2012 - March 2015
Travelers of Massachusetts April 2003 - September 2011
Yasi & Yasi PC February 2000 - April 2003
Arthur E. Levine & Associates, PC September 1997 - February 2000
Nationwide Insurance September 1993 - September 1997
Skills
Experienced Litigator-..., Managment of case loads..., Legal writing and..., Mediation, Torts, Litigation, Courts, Personal Injury, Civil Litigation, Litigation Management
Education
New England School of Law 1993 — 1996
Juris Doctor, Law
Fitchburg State College 1987 — 1992
BS, Business Management
BMC HealthNet Plan April 2014 - Present
Horizons for Homeless Children April 2012 - Present
The Outsource Group December 2012 - April 2014
Travelers of Massachusetts December 2001 - September 2011
Travelers of Massachusetts December 1995 - December 2001
Travelers of Massachusetts December 1993 - December 1995
Travelers of Massachusetts December 1992 - December 1993
Travelers of Massachusetts December 1989 - December 1992
Travelers of Massachusetts June 1986 - December 1988
Skills
Personal Injury, Bodily Injury, Management, Microsoft Excel, Microsoft Word, Outlook, Problem Solving, Property & Casualty..., Customer Service, Coaching, Insurance, Claim Investigation, Strategic Planning, Team Building, Claim, Injury, Liability, Subrogation, Claims Management, Program Management, Claims Resolution, Policy, Litigation Management, Casualty, Legal Liability, Workers' Compensation..., Workers Compensation, Claims Handling, Accident, General Insurance, Commercial Insurance, Medicare, Insurance Law, Commercial Lines, Professional Liability, Property Damage, Liability Analysis, Reinsurance, Underwriting, Product Liability, Health Insurance, Employee Benefits, Life Insurance, Mediation, Investigation, Claims Investigations, Risk Management, Fraud, Umbrella Insurance, Arbitration
Education
North Shore Community College 1988 — 1989
Business Law
Fallon Community Health Plan August 2013 - Present
Travelers of Massachusetts August 2008 - November 2011
Travelers of Massachusetts January 2003 - August 2008
Tatnuck Park at Worcester 2001 - 2002
Skills
Insurance, Quality Assurance, Process Improvement, Customer Service, Medicare, Medicaid, Medicare Part D, Medicaid Managed Care, Healthcare Management, Analysis, Claims Handling, Claim
Education
Quinsigamond Community College 2001 — 2002
Business Management
West Boylston High School 1998 — 2002
Harleysville Insurance August 2014 - Present
Claims Concepts 2012 - Present
Mac Risk Management January 2013 - July 2014
Travelers of Massachusetts 2003 - 2011
Providence Washington Insurance Solutions November 1995 - May 2003
Travelers Insurance Company September 1991 - November 1995
Travelers Insurance Company May 1989 - September 1991
Skills
Premises Liability, Products Liability, Homeowners Liability, Personal Auto Liability, Litigation Management, Commercial Lines..., Personal Lines..., Licensed History..., Liability, Product Liability, Civil Litigation, Claims Management, Property & Casualty..., Arbitration, Investigation, Personal Injury, Claim, Commercial Lines, Mediation, Property Damage, Workers Compensation, Litigation, Casualty, Insurance, Trials, Legal Liability, Liability Analysis, Professional Liability, Subrogation, Claim Investigation, Insurance Law, Fraud, General Insurance, Reinsurance, Claims Resolution, Accident, Underwriting, Depositions, Claims Investigations, Property Claims, Medical Malpractice, Employment Practices..., Public Liability, Personal Injury..., Umbrella Insurance, Commercial Insurance, Casualty Insurance
Education
Suffolk University Law School 1984 — 1987
Juris Doctor, Law
Suffolk University Law School 1984 — 1987
Juris Doctor
Providence College 1980 — 1984
Bachelor of Arts, Liberal Arts