VoiceCurve Company
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VoiceCurve Employees
State Farm Insurance November 2011 - Present
State Farm Insurance December 2010 - September 2011
VoiceCurve December 2009 - September 2010
Natural Woodcrafters, Inc August 1996 - November 2008
Horton - State Farm Agency May 1999 - May 2007
Self-Employed In home daycare October 1997 - May 1999
State Farm Mutual Insurance Companies April 1987 - October 1997
Skills
Insurance, Customer Service, Claim, Disability Insurance, Strategic Planning, Health Insurance, Commercial Insurance, Property & Casualty..., Accounting, Sales, Leadership, Umbrella Insurance, Term Life Insurance, Life Insurance, Employee Benefits
Education
Western Seminary 2008 — 2011
Graduate, Pastoral Care to Women
George Fox University 1992 — 1994
BA, Management of Human Resources
Pastoral Care to WomenWestern Seminary
Graduate Diploma
Portland Community College
AS, Business
Portland State University
BS, Business
The Standard September 2013 - Present
Crowne Plaza Portland Lake Oswego June 2008 - September 2013
Pizza Hut 2012 - 2013
Marathon Pizzeria 2010 - 2012
VoiceCurve July 2009 - January 2011
Skills
Customer Service
Education
Kansas State University 2003 — 2007
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Knife River Corporation January 2015 - Present
Eastside Distilling February 2013 - January 2015
AmeriCorps / NAYA Family Center July 2013 - July 2014
PSU HRMA January 2013 - June 2013
Oregon League of Minority Voters January 2013 - March 2013
VoiceCurve February 2010 - August 2012
Skills
Recruiting, Human Resources, Leadership, Management, Customer Service, Team Building, Time Management, Onboarding, Interviews, Training, Microsoft Office, Employee Relations, Team-oriented, Outlook, Coaching, Leadership Development, Team Leadership, Teamwork, Social Networking, Change Management, Microsoft Excel, Microsoft Word, Performance Management, Customer Satisfaction, Employee Training, Staffing Coordination, Compensation Strategies, Microsoft Applications, Call Centers, Customer Retention, Adaptability, Social Media, Event Planning, Public Speaking, PowerPoint, New Hire Orientations, Data Entry, Fundraising, Mentoring, Notary Public, TERO Certified
Education
Portland State University - School of Business 2011 — 2013
Bachelor of Science (BS), Human Resources Management
Portland State University - School of Business 2011 — 2013
Bachelor of Science (B.S.), Leadership and Management
Portland Community College 2006 — 2009
Associate of Science (A.S.)
AmeriCorps Vista Training
The District / The Rok August 2010 - Present
N.E.W. Customer Service Companies, Inc September 2012 - December 2012
VoiceCurve August 2011 - May 2012
Northwest Direct Marketing June 2004 - August 2004
TNS Research International November 2003 - June 2004
Skills
Technical Support, Customer Service, Network Administration, Telemarketing, Market Research, Office Management, Data Entry, Microsoft Office, Database Administration, 10 Key Touch, 65 WPM, Sales, Records Management, Transcription
Education
Lane Community College
GED
Pacific Foods February 2015 - Present
Success 3.0 Summit June 2014 - Present
Independent January 2010 - Present
Big Buzz Social October 2013 - February 2015
United Patrons of the Arts January 2013 - April 2013
VoiceCurve April 2010 - January 2013
Skills
Social Media Marketing, Digital Marketing, Facebook, Social Media Measurement, Blogging, Digital Strategy, Social Media, Copywriting, Online Advertising, Online Marketing, SEO, Email Marketing, Content Strategy, Pinterest, Social Networking
Education
Saddleback College 2002 — 2006
Psychology, Psychology
Mt. San Jacinto Community College District 2001 — 2003
Psychology
VoiceCurve July 2012 - Present
Bath and Body Works October 2011 - January 2012
JCPenney September 2010 - December 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, HTML, Budgets, Strategic Planning
Education
Boise State University
Business Administration and Management, General
Clackamas Community College
Business and Economics
Cambridge Real Estate Services August 2014 - Present
Bank of America April 2012 - Present
Sunrise Auto Sales September 2011 - April 2012
VoiceCurve October 2008 - March 2012
First Capital Group, Inc. January 2005 - April 2007
Skills
FHA, Cold Calling, Sales, Finance, Customer Service, Real Estate Finance, Administrative Work, VA loans, ARM, Credit Analysis, Credit Risk, NMLS Licensed, Banking, Microsoft Word
Education
Portland State University 2012 — 2014
Associate of Arts (A.A.), Business, Real Estate Finance and Spanish
Mt. Hood Community College 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Rob Rossi May 1996 - Present
VoiceCurve April 2013 - December 2013
Teleperformance Boise June 2012 - April 2013
Teleperformance, USA June 2012 - April 2013
Skills
Product Management, Microsoft Office, Call Centers, Management, Project Management, Customer Service, Microsoft Word, Outlook, Account Management, Troubleshooting, Contract Management, Data Entry, Team Building, Bank Secrecy Act, Microsoft Excel
Education
College of Western Idaho 2013 — 2016
GED
Crater High School
Samsung Electronics August 2013 - Present
Idolian Mobile Inc. May 2013 - July 2013
VoiceCurve 2012 - 2013
Helping Hands Healthcare Inc. May 2012 - December 2012
Making Life Easier Home Care Services March 2011 - June 2012
The Wise Company June 2009 - August 2010
Skills
Proficient Typing Skills, 10 Key, Social Media, Microsoft Office, Microsoft Word, Microsoft Excel, Photoshop Elements, Technical Writing, Customer Service, Team Management, Service Coordination, Computer Proficiency, Computer Maintenance, Video Games, Text Editing, Editing, PowerPoint, Billing Services, Customer Interaction, User Research, Driving License, Cpr Certified, Nursing Education, Computer Science, Social Networking, Public Speaking, Russian
Education
Portland State University 2010 — 2012
Computer Software Engineering
Wentworth Military Academy 2006 — 2009
Adelante Live Inc. May 2011 - Present
Horton Event Staffing October 2009 - Present
Horton Event Staffing October 2009 - Present
Freelance Makeup Artist/Hairstylist October 2009 - Present
VoiceCurve 2012 - March 2013
Skills
Event Planning, Event Management, Social Media, Entertainment, Microsoft Office, PowerPoint, Facebook, Final Cut Pro, Customer Service, Microsoft Excel, Theatre, Photoshop, Social Media Marketing, Microsoft Word, Public Relations, Social Networking, Editing, Live Events, Typing, Makeup Artistry, nail art, Caregiving, Family Caregiving, Phone Skills, Multi-line Phone, Cashiering, Lottery, Inventory, Cooking, Moms, Laundry, Floral Design, Medical Billing, Medical Records, Medical Coding, Medical Terminology, Medical Transcription, Glamour, Hair Cutting, Art
Education
Carrington College-Portland 2009 — 2011
Bachelor's degree, Medical Insurance Specialist/Medical Biller
David Douglas High School 1999 — 2002
HIgh School Diploma, Hospitality and Recreation Marketing Operations, 9-12
Agency Revolution March 2013 - Present
The Frugal Find November 2011 - May 2013
Wonderful Weddings June 2012 - March 2013
TRG Customer Solutions January 2012 - March 2012
VoiceCurve December 2009 - October 2011
Southeastern University January 2007 - April 2008
Skills
Coordinating Events, Customer Service, Academic Advising, Technical Support, General Administrative..., Efficiency, Organization, Team Leadership, Web Design, Event Management, Social Networking, Team Building, Training, Social Media, Outlook, Administrative..., Software Documentation, Time Management, Event Planning, Leadership, PowerPoint, Teaching, Microsoft Office, Data Entry, Microsoft Word, Public Speaking, Strategic Planning, Marketing, Customer Satisfaction, Leadership Development, Organizational Design, Organizational...
Education
Southeastern University 2006 — 2008
Master of Arts (M.A.), Ministerial Leadership
Southeastern University 2003 — 2006
Bachelor of Science (BS), Church Ministries: Leadership
Hermiston School District #8R July 2015 - Present
VoiceCurve November 2012 - August 2015
Substitute Teacher September 2009 - June 2015
Everest College December 2010 - January 2012
North Powder School District August 2008 - June 2009
Skills
Curriculum Development, Admissions, Curriculum Design, Classroom, Tutoring, Classroom Management, Lesson Planning, Secondary Education, Science Education, K-12, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Data Entry, Public Speaking, Teaching, Adult Education, Instructional Technology, Research, PowerPoint, Educational Technology, Outlook, Distance Learning, Editing, Sales, E-Learning, Instructional Design
Education
Eastern Oregon University 2007 — 2008
Masters of Teacher Education, Secondary Education
Washington State University 2001 — 2004
Bachelor of Science, Biology
Rose City Blues November 2011 - Present
Portland Blues and Jazz Dance Society March 2011 - May 2015
SOAR Immigration Legal Services January 2014 - April 2014
The Fusion Exchange March 2012 - October 2013
FULL Creative May 2012 - May 2013
VoiceCurve August 2011 - June 2012
VoiceCurve December 2010 - August 2011
SAIC February 2009 - September 2009
SAIC September 2008 - January 2009
American Intercontinental University March 2007 - September 2008
Skills
Non-profits, Event Planning, Leadership, Communication, Customer Service, Logistics, Strategic Vision, Event Management, Nonprofits, Marketing, Microsoft Office, Microsoft Excel, Microsoft Word, Dreamweaver, Adobe Creative Suite, Public Speaking, Social Networking
Education
Portland Community College 2013 — 2014
Associate's Degree, Paralegal Studies
University of Florida 2000 — 2006
Bachelor of Science, Environmental Science
MAST Academy 1996 — 2000
Oceanographic and Atmospheric Science
Mandarin Learning Center October 2013 - Present
Trinity Property Consultants March 2013 - Present
Beaverton Liquor Store October 2007 - Present
VoiceCurve March 2007 - November 2011
First Consumers National Bank July 2001 - December 2001
Protection One January 1999 - June 2001
Skills
Programming, Management, Microsoft Excel, Scuba Diving, Piano Playing, Eagle Scout, Foreign Languages, Chinese, Collections, Team Leadership, Team Building, Team Management, Communication Skills, Public Speaking, Public Relations, Social Networking, Customer Service, Sales, Market Research, Customer Retention, Microsoft Office
Education
Wen Hua Da Xue 2001 — 2005
Diploma, Mandarin Chinese
Heald College-Portland 1999 — 2001
Diploma, Applied Computer Science
The Delphian School 1993 — 1999
Diploma, Business
VoiceCurve April 2013 - Present
Pathway To Recovery June 2005 - October 2012
Verizon Wireless February 2000 - May 2005
nonprofit religious organization June 1982 - February 1994
Skills
Crisis Intervention, Counseling, Social Services, Non-profits, Customer Relations, Customer Service
Education
University of Houston 1982 — 1984
Master of Business Administration (MBA), Information Technology
Wheaton College 1975 — 1979
Bachelor of Science (BS), Mathematics and Economics
Mary Kay Inc. May 2011 - Present
Northwest College of Beauty August 2013 - April 2014
RiverPlace Athletic Club July 2013 - October 2013
VoiceCurve December 2012 - May 2013
Foodguys March 2012 - August 2012
Eid Passport September 2011 - March 2012
Marketing Assistant Now February 2010 - July 2011
Umpqua Bank September 2007 - January 2010
Select Mortgage Services February 2004 - September 2007
Northwest Mortgage Group January 2002 - January 2004
Skills
Loans, Mortgage, Microsoft Office, Banking, Small Business, Outstanding Customer..., Salesforce.com, Direct Sales, Product Marketing, Mortgage Lending, Business Development, Sales, Customer Service, Leadership, Real Estate, Team Building, Management
Education
Southern Oregon University 1983 — 1988
B. A, Business Administration; Finance
Crater High School 1977 — 1981
BS Business Administration
Northwest Real Estate Advisors, LLC February 2013 - Present
VoiceCurve February 2007 - February 2010
Hilton Garden Inn July 2005 - February 2007
Embassy Suites January 2004 - July 2005
Skills
Customer Service, Microsoft Office, Account Management, Windows 7, Team Building, Data Entry, Microsoft Excel, Social Networking, Microsoft Word, Outlook, Database Administration, Direct Sales, Project Management, Training, Time Management, Call Centers
Education
Everest College-Portland
Netflix January 2010 - February 2012
VoiceCurve November 2008 - October 2009
WCCCA August 2004 - May 2008
Skills
Customer Service, Call Center, Troubleshooting, Coaching, Call Centers, Microsoft Office, Customer Satisfaction, Training
Education
Portland State University 2000 — 2004
Social Work
Jesuit High School 1994 — 1999
High School
Independent Beachbody Coach April 2015 - Present
VoiceCurve March 2012 - Present
Passion Parties with Diva Val July 2004 - July 2013
Sterling Savings Bank November 1999 - July 2004
WaMu April 1992 - September 1998
Skills
Social Media, Event Planning, Customer Service, Public Speaking, Public Relations, Event Management, Strategic Planning, Marketing, Marketing Strategy, Microsoft Office, Non-profits, Budgets, Social Media Marketing
Education
University of Oregon 1989 — 1993
Bachelor's degree
Behind the Food Carts July 2011 - Present
KIM+PHIL Photography January 2008 - Present
LexReception August 2011 - December 2012
VoiceCurve February 2010 - December 2012
Apple Retail May 2005 - April 2007
Skills
Microsoft Office, Recruiting, Account Management, Product Management, Customer Service, Team Building, Social Media, Leadership, Strategic Partnerships, SaaS, Management, Time Management, Start-ups, Microsoft Excel, Blogging, Call Centers, Microsoft Word, Marketing Strategy, Sales, Digital Photography, Outlook, Strategic Planning, Social Networking, Marketing, Project Management, Commercial Photography, Portrait Photography, Photography, Social Media Marketing, Wedding Photography, Telecommunications, PowerPoint, Team Leadership, Fashion, Advertising, Mac
Education
University of California, Los Angeles 2000 — 2003
Bachelor of Arts, History
Voicecurve 2012 - 2013
Skills
Customer Service, Microsoft Office, Management, Sales, Microsoft Excel, Team Building, Leadership, Team Leadership, Project Management, Strategic Planning
Education
Portland State University 2008 — 2010
Bachelor of Arts (B.A.), Political Science and Government
NWEA March 2013 - Present
Adidas NW Juniors Volleyball Club October 2012 - Present
Adidas Northwest Juniors Volleyball Club August 2012 - Present
NWEA March 2013 - August 2014
AnswerConnect February 2009 - March 2013
AnswerConnect February 2009 - March 2013
VoiceCurve February 2009 - March 2013
Synclio February 2009 - March 2013
Lynwood Elementary School Even Start Program April 2004 - July 2004
Youth Guidance Association January 2000 - October 2001
Skills
Account Management, Microsoft Office, Customer Service, Sales, Microsoft Excel, Social Networking, Outlook, Microsoft Word, Marketing Communications, Telecommunications, Team Building, Windows, CRM, Call Centers, Sales Process, B2B, Selling, New Business Development, Direct Sales, Marketing Strategy, Strategic Partnerships, Training, Sales Management, Customer Retention, Management, SaaS, Customer Satisfaction
Education
Corban University 1997 — 2000
B.S., Psychology and Family Counseling
Washington State University 1994 — 1997
BS, Elementary Education
FULL Creative February 2011 - Present
VoiceCurve February 2011 - December 2012
Von Hansen, Inc. 2009 - 2010
Kropf Feed/CHS LLC November 2005 - October 2007
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Call Center, Telecommunications, Team Building, Troubleshooting, Data Entry, Windows 7, Java, Account Management, Windows, Sales, Data Analysis, Invoicing, Management, Software Documentation, Call Centers, Accounts Receivable, Process Improvement, Team Leadership, Leadership
Education
National-Louis University 1994 — 1998
BA, Education/Psychology
College of DuPage 1992 — 1994
Associate of Arts (A.A.), Psychology, PHI THETA KAPPA
Aloha Tax and Accounting March 2013 - Present
Oregon Beverage Recycling Cooperative June 2014 - December 2014
Yahoo August 2013 - February 2014
Comfort Inn in Tualatin August 2011 - December 2012
VoiceCurve December 2008 - August 2011
Art & Soul June 2008 - September 2008
Collins Memorial Library August 2004 - May 2008
ODS Companies May 2005 - August 2007
Skills
Customer Service, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Creative Writing, Technical Writing, Customer Experience, Event Management, Account Management, Social Networking, Project Management, Social Media, Accounts Payable, Team Building, Public Speaking, Business Development, Call Center, Food Preparation
Education
University of Puget Sound 2004 — 2008
Bachelor of Arts (B.A.), English Language and Literature, General
VoiceCurve November 2012 - Present
ACD Direct June 2010 - November 2012
Skills
Call Center, Customer Satisfaction
Education
Mt. Hood Community College 1971 — 1973
Sandy Union High School
Foster & Associates, CPA, LLC July 2010 - Present
VoiceCurve January 2010 - July 2010
KPMG October 2008 - October 2009
Washington Mutual September 2002 - June 2008
Moss Adams LLP May 2007 - August 2007
Education
George Fox University 2004 — 2008
BA, Accounting, Business Administration: Finance
VoiceCurve June 2009 - July 2011
ACS August 2008 - April 2009
The cutting edge Fitness Center February 2003 - January 2004
Education
Clackamas Community College
Associate of Arts, Transfer; an interest in Psychology
Molalla High School