Xact Telesolutions
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Xact Telesolutions Employees
Employee
Years
Job
Industry
Roxxie Ripley Roxxie Ripley's Xact Telesolutions Experience April 2004 - June 2006
Job Iberdrola USA
Industry Utilities
Experience
Iberdrola USA January 2015 - Present
FairPoint Communications June 2007 - July 2014
XACT Telesolutions April 2004 - June 2006
Skills
Customer Service, Telecommunications, VoIP, Wireless, Call Center, DSL, Ethernet, Call Centers, Leadership, MPLS
Education
Kennebec Valley Community College 2011 — 2014
Associate’s Degree, Business Administration and Marketing Management
KVCC 2011 — 2013
Associate’s Degree, Business Admininstration & Marketing Management
Iberdrola USA January 2015 - Present
FairPoint Communications June 2007 - July 2014
XACT Telesolutions April 2004 - June 2006
Skills
Customer Service, Telecommunications, VoIP, Wireless, Call Center, DSL, Ethernet, Call Centers, Leadership, MPLS
Education
Kennebec Valley Community College 2011 — 2014
Associate’s Degree, Business Administration and Marketing Management
KVCC 2011 — 2013
Associate’s Degree, Business Admininstration & Marketing Management
Sherriayn Spencer Sherriayn Spencer's Xact Telesolutions Experience May 2013 - May 2014
Job Book Keeper/ Assistant / Tax Prep
Industry Accounting
Experience
Express Employment Professionals February 2015 - Present
Liberty Tax Service December 2014 - Present
Dillards June 2014 - November 2014
XACT Telesolutions May 2013 - May 2014
Jasumi Farms June 2009 - September 2012
Skills
Accounting, Financial Reporting, Tax, QuickBooks, Account Reconciliation, General Ledger, Bookkeeping, Financial Accounting
Education
Bay Path College 2012 — 2013
Kennebec Valley Community College
Accounting
Express Employment Professionals February 2015 - Present
Liberty Tax Service December 2014 - Present
Dillards June 2014 - November 2014
XACT Telesolutions May 2013 - May 2014
Jasumi Farms June 2009 - September 2012
Skills
Accounting, Financial Reporting, Tax, QuickBooks, Account Reconciliation, General Ledger, Bookkeeping, Financial Accounting
Education
Bay Path College 2012 — 2013
Kennebec Valley Community College
Accounting
Danielle Tedesco Danielle Tedesco's Xact Telesolutions Experience June 2005 - February 2006
Job Health Information Technology Graduate
Industry Hospital & Health Care
Experience
Childrens Development Center May 2015 - Present
Commonwealth of Massachusetts February 2015 - Present
DeVry University January 2013 - Present
Creative World Children's Learning Center August 2008 - April 2009
Friendly's Ice Cream Shop March 2007 - August 2007
Chadwicks of Boston September 2006 - December 2006
XACT Telesolutions June 2005 - February 2006
Skills
Data Entry, Medical Terminology, CPT, ICD-9-CM, Clerical Work, Close Attention to..., Accurate Data Entry, Medical Coding, Phone Etiquette, Exceptionally Organized, Childcare, Cashiering, Telephone Skills, Cash Register, Food Service, Food Preparation, Microsoft Word, PowerPoint, Problem Solving, Communication Skills, Passionate about work, Customer Service
Education
DeVry University 2012 — 2015
Bachelor of Science, Health Services Management
Carrington College 2010 — 2012
Associate of Science (AS), Health Information Technology
Childrens Development Center May 2015 - Present
Commonwealth of Massachusetts February 2015 - Present
DeVry University January 2013 - Present
Creative World Children's Learning Center August 2008 - April 2009
Friendly's Ice Cream Shop March 2007 - August 2007
Chadwicks of Boston September 2006 - December 2006
XACT Telesolutions June 2005 - February 2006
Skills
Data Entry, Medical Terminology, CPT, ICD-9-CM, Clerical Work, Close Attention to..., Accurate Data Entry, Medical Coding, Phone Etiquette, Exceptionally Organized, Childcare, Cashiering, Telephone Skills, Cash Register, Food Service, Food Preparation, Microsoft Word, PowerPoint, Problem Solving, Communication Skills, Passionate about work, Customer Service
Education
DeVry University 2012 — 2015
Bachelor of Science, Health Services Management
Carrington College 2010 — 2012
Associate of Science (AS), Health Information Technology
Tonya Kinney Tonya Kinney's Xact Telesolutions Experience March 2006 - August 2012
Job Customer Service Manager at Dorm Room Movers
Industry Logistics and Supply Chain
Experience
Dorm Room Movers February 2009 - Present
Dorm Room Movers February 2009 - Present
Pizza Hut April 2010 - October 2014
Xact Telesolutions March 2006 - August 2012
XACT Telesolutions March 2006 - August 2012
Skills
Call Centers, Customer Satisfaction, Training, Customer Service, Management, Customer Experience, Leadership, Customer Support, Customer Service..., Quality Assurance, Employee Training, Time Management, Team Leadership, Training Manuals, Sales, Service Implementation, Program Management, Customer Retention, Conflict Resolution, Quality Management, Long-term Customer..., Employee Relations, Communication Skills, Team Building, Inventory Management, Teamwork, Process Improvement, Inventory Control, Microsoft Excel, Data Entry, CRM, Account Management, Team Management, Scheduling, Workforce Management, Data Analysis, Employee Learning &..., Coaching, Microsoft Word, Sales Management, Strategic Planning
Education
American InterContinental University 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
American InterContinental University 2005 — 2006
Bachelor's degree Buisness Administration, Business Administration and Management, General
American InterContinental University 2004 — 2005
Associate's Degree, Business Administration and Management, General
Dorm Room Movers February 2009 - Present
Dorm Room Movers February 2009 - Present
Pizza Hut April 2010 - October 2014
Xact Telesolutions March 2006 - August 2012
XACT Telesolutions March 2006 - August 2012
Skills
Call Centers, Customer Satisfaction, Training, Customer Service, Management, Customer Experience, Leadership, Customer Support, Customer Service..., Quality Assurance, Employee Training, Time Management, Team Leadership, Training Manuals, Sales, Service Implementation, Program Management, Customer Retention, Conflict Resolution, Quality Management, Long-term Customer..., Employee Relations, Communication Skills, Team Building, Inventory Management, Teamwork, Process Improvement, Inventory Control, Microsoft Excel, Data Entry, CRM, Account Management, Team Management, Scheduling, Workforce Management, Data Analysis, Employee Learning &..., Coaching, Microsoft Word, Sales Management, Strategic Planning
Education
American InterContinental University 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
American InterContinental University 2005 — 2006
Bachelor's degree Buisness Administration, Business Administration and Management, General
American InterContinental University 2004 — 2005
Associate's Degree, Business Administration and Management, General
Harry Tyrone Davis Harry Tyrone Davis's Xact Telesolutions Experience 2000 - 2004
Job Sr Customer Operations Manager, building great teams delivering amazing customer support for the $20B NASA SEWP contract
Industry Consumer Services
Experience
ASRC / NASA SEWP 2014 - Present
ASRC / NASA SEWP 2011 - 2014
LivingSocial 2010 - 2011
EMS Sky Connect 2007 - 2010
Kastle Systems 2005 - 2006
XAct Telesolutions 2000 - 2004
Skills
Training, Project Management, Business Process, Business Process..., Management, Strategic Planning, Project Coordination, Event Planning, Culture Development, Quality Assurance, Manage Client..., Content Writing, Email Marketing, Customer Experience, Customer Service, Customer Engagement, Customer Satisfaction, Call Centers, Team Building, Operations Management, Marketing Strategy, CRM
Education
Towson University 1988 — 1992
Bachelor of Science (B.S.), Mass Communication
Suitland High
University of Maryland Baltimore County
Information Systems
ASRC / NASA SEWP 2014 - Present
ASRC / NASA SEWP 2011 - 2014
LivingSocial 2010 - 2011
EMS Sky Connect 2007 - 2010
Kastle Systems 2005 - 2006
XAct Telesolutions 2000 - 2004
Skills
Training, Project Management, Business Process, Business Process..., Management, Strategic Planning, Project Coordination, Event Planning, Culture Development, Quality Assurance, Manage Client..., Content Writing, Email Marketing, Customer Experience, Customer Service, Customer Engagement, Customer Satisfaction, Call Centers, Team Building, Operations Management, Marketing Strategy, CRM
Education
Towson University 1988 — 1992
Bachelor of Science (B.S.), Mass Communication
Suitland High
University of Maryland Baltimore County
Information Systems
JayDee Wyatt JayDee Wyatt's Xact Telesolutions Experience 2002 - 2003
Job Client Service Professional
Industry Financial Services
Experience
PepsiCo 2007 - 2014
Pepsico 2003 - 2007
XACT Telesolutions 2002 - 2003
NEXTEL 2001 - 2002
Skills
Account Management, Contract Management, Invoice Processing, SAP, Budgets, Internal Controls, Billing, Collections, Accounts Payable &..., Strategic Planning, Training, Marketing Strategy, Analysis, Finance, Accounting
Education
Ohio University
Bachelor's Degree, Theatre/Theatre Arts Management
Skidmore College
Computer Programming
PepsiCo 2007 - 2014
Pepsico 2003 - 2007
XACT Telesolutions 2002 - 2003
NEXTEL 2001 - 2002
Skills
Account Management, Contract Management, Invoice Processing, SAP, Budgets, Internal Controls, Billing, Collections, Accounts Payable &..., Strategic Planning, Training, Marketing Strategy, Analysis, Finance, Accounting
Education
Ohio University
Bachelor's Degree, Theatre/Theatre Arts Management
Skidmore College
Computer Programming
Vickary Kane Vickary Kane's Xact Telesolutions Experience June 1999 - June 2004
Job Patient Client Coordinator at XelSource ESI UBC
Industry Construction
Experience
XelSource ESI UBC October 2013 - Present
CuraScript, Inc. An Express Scripts Co. August 2009 - Present
America's First Home 2004 - 2007
Xact Telesolutions June 1999 - June 2004
Education
University of Florida
B.S., Advertising
XelSource ESI UBC October 2013 - Present
CuraScript, Inc. An Express Scripts Co. August 2009 - Present
America's First Home 2004 - 2007
Xact Telesolutions June 1999 - June 2004
Education
University of Florida
B.S., Advertising
Anne Mosher Anne Mosher's Xact Telesolutions Experience October 2007 - Present
Job ASHP Customer Service Manager at XACT Telesolutions
Industry Telecommunications
Experience
XACT Telesolutions October 2007 - Present
XACT Telesolutions May 2007 - October 2007
Verizon June 2004 - May 2006
RH Foster March 2001 - March 2004
Skills
Customer Service, Leadership, Call Centers, Telephone Skills, Phone Etiquette, Data Entry, Customer Experience, Customer Satisfaction, Time Management, Team Building, Team Leadership, Cashiering, Telecommunications, Microsoft Word, Filing, Microsoft Office, Fax, Interviewing Skills, Screening Resumes, Sales, Coaching, Project Management, Performance Reporting, Nonprofits, Quality Assurance
Education
University of Maine 1997 — 1998
Psychology
Beal College 1995 — 1997
Associates in Medical Secretarial Science, Medical/Clinical Assistant
XACT Telesolutions October 2007 - Present
XACT Telesolutions May 2007 - October 2007
Verizon June 2004 - May 2006
RH Foster March 2001 - March 2004
Skills
Customer Service, Leadership, Call Centers, Telephone Skills, Phone Etiquette, Data Entry, Customer Experience, Customer Satisfaction, Time Management, Team Building, Team Leadership, Cashiering, Telecommunications, Microsoft Word, Filing, Microsoft Office, Fax, Interviewing Skills, Screening Resumes, Sales, Coaching, Project Management, Performance Reporting, Nonprofits, Quality Assurance
Education
University of Maine 1997 — 1998
Psychology
Beal College 1995 — 1997
Associates in Medical Secretarial Science, Medical/Clinical Assistant
Dara Watson's Xact Telesolutions Experience February 1998 - July 2007
Job Vice President of Customer Relations at XACT TeleSolutions
Industry Telecommunications
Experience
Ansafone Communications July 2007 - Present
XACT TeleSolutions February 1998 - July 2007
Education
Murray State University 1972 — 1979
Ansafone Communications July 2007 - Present
XACT TeleSolutions February 1998 - July 2007
Education
Murray State University 1972 — 1979
Kathy Gray's Xact Telesolutions Experience February 1996 - Present
Job Director of Business Development at XACT TeleSolutions
Industry Telecommunications
Experience
XACT Telesolutions February 1996 - Present
A+ Communications February 1988 - February 1996
Skills
Call Center, Telecommunications, Outsourcing, Account Management, Call Centers, Team Building, Business Development, Strategic Partnerships, Sales Management, Strategic Planning, Operations Management, Program Management, CRM, Customer Service, Sales, Direct Sales, Lead Generation, Negotiation, Solution Selling, New Business Development, Management, Sales Presentations, VoIP
Education
Illinois State University 1974 — 1978
XACT Telesolutions February 1996 - Present
A+ Communications February 1988 - February 1996
Skills
Call Center, Telecommunications, Outsourcing, Account Management, Call Centers, Team Building, Business Development, Strategic Partnerships, Sales Management, Strategic Planning, Operations Management, Program Management, CRM, Customer Service, Sales, Direct Sales, Lead Generation, Negotiation, Solution Selling, New Business Development, Management, Sales Presentations, VoIP
Education
Illinois State University 1974 — 1978
Dara Watson's Xact Telesolutions Experience 1998 - 2007
Job Director of Customer Relations NotifyMD
Industry Telecommunications
Experience
NotifyMD 2008 - Present
Ansafone Communications July 2007 - February 2008
XACT Telesolutions 1998 - 2007
Skills
VoIP, Process Improvement, Solution Selling, Sales Management, Lead Generation, Human Resources, Training, Customer Retention, Troubleshooting, CRM, Customer Satisfaction, Management, Budgets, Vendor Management, Leadership, Healthcare, Team Leadership, Sales, Sales Operations, Contract Negotiation
Education
Murray State University
BS, Education
NotifyMD 2008 - Present
Ansafone Communications July 2007 - February 2008
XACT Telesolutions 1998 - 2007
Skills
VoIP, Process Improvement, Solution Selling, Sales Management, Lead Generation, Human Resources, Training, Customer Retention, Troubleshooting, CRM, Customer Satisfaction, Management, Budgets, Vendor Management, Leadership, Healthcare, Team Leadership, Sales, Sales Operations, Contract Negotiation
Education
Murray State University
BS, Education
James F. Gallagher III's Xact Telesolutions Experience September 1997 - September 1998
Job Senior Telecom Administrator at Connections Academy
Industry Telecommunications
Experience
Connections Academy October 2010 - Present
Converged Systems February 2007 - August 2010
ARINC October 2009 - February 2010
Legg Mason Technology Services January 2000 - February 2007
Creditrust November 1998 - September 1999
XACT Telesolutions September 1997 - September 1998
The Message Network, Inc. September 1988 - September 1997
Microlog Corporation September 1993 - March 1994
Calltakers, Inc March 1987 - September 1989
Skills
Telecommunications, Vendor Management, TCP/IP, SIP, Technical Support, Program Management, System Administration, Enterprise Software, System Deployment, Leadership, Disaster Recovery, Servers, IVR, Managed Services, Project Management, Testing, Visio, Avaya Communication..., Avaya IP Telephony, Avaya ASA, Wireless, Amateur Radio, Avaya, Microsoft Project
Education
University of Maryland University College 1994 — 2008
CMIT, Computer Technology, Project Management, Software Engineering
Anne Arundel Community College
AA, Pre-Professional Science
St. Mary's High School
Connections Academy October 2010 - Present
Converged Systems February 2007 - August 2010
ARINC October 2009 - February 2010
Legg Mason Technology Services January 2000 - February 2007
Creditrust November 1998 - September 1999
XACT Telesolutions September 1997 - September 1998
The Message Network, Inc. September 1988 - September 1997
Microlog Corporation September 1993 - March 1994
Calltakers, Inc March 1987 - September 1989
Skills
Telecommunications, Vendor Management, TCP/IP, SIP, Technical Support, Program Management, System Administration, Enterprise Software, System Deployment, Leadership, Disaster Recovery, Servers, IVR, Managed Services, Project Management, Testing, Visio, Avaya Communication..., Avaya IP Telephony, Avaya ASA, Wireless, Amateur Radio, Avaya, Microsoft Project
Education
University of Maryland University College 1994 — 2008
CMIT, Computer Technology, Project Management, Software Engineering
Anne Arundel Community College
AA, Pre-Professional Science
St. Mary's High School
Lindsay Halterman's Xact Telesolutions Experience June 2000 - September 2001
Job
Industry Medical Practice
Experience
Patton Smiles March 2012 - Present
Schembari Family Dentistry February 2004 - July 2012
Schembari Family Dentistry February 2002 - February 2004
Xact Telesolutions June 2000 - September 2001
Skills
Customer Service, Medical Billing, Microsoft Excel, Microsoft Word, Data Entry, Medical Terminology, Microsoft Office, Healthcare, PowerPoint, Medical Records, Appointment Scheduling, Office Management, Process Scheduler, Administrative..., HIPAA, Accounts Receivable
Education
University of Maryland University College 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Business Administration
Howard Community College 2000 — 2008
AAS, Business Management
Patton Smiles March 2012 - Present
Schembari Family Dentistry February 2004 - July 2012
Schembari Family Dentistry February 2002 - February 2004
Xact Telesolutions June 2000 - September 2001
Skills
Customer Service, Medical Billing, Microsoft Excel, Microsoft Word, Data Entry, Medical Terminology, Microsoft Office, Healthcare, PowerPoint, Medical Records, Appointment Scheduling, Office Management, Process Scheduler, Administrative..., HIPAA, Accounts Receivable
Education
University of Maryland University College 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Business Administration
Howard Community College 2000 — 2008
AAS, Business Management
Jaime Vice's Xact Telesolutions Experience March 1998 - July 2001
Job Professional
Industry Individual & Family Services
Experience
Walmart April 2015 - Present
Beacon City School District October 2006 - May 2014
XACT Telesolutions March 1998 - July 2001
Mason Transparent Package Company March 1996 - July 2001
Skills
Customer Service, Nonprofits, Research, Early Intervention, Microsoft Word, Medical Terminology, Crisis Intervention, Microsoft Office, Problem Solving, Child Care, Direct Care, Microsoft Power Point, Psychology theory, Documentation
Education
Marist College 2004 — 2008
Bachelors of Science, Integrative Studies
Walmart April 2015 - Present
Beacon City School District October 2006 - May 2014
XACT Telesolutions March 1998 - July 2001
Mason Transparent Package Company March 1996 - July 2001
Skills
Customer Service, Nonprofits, Research, Early Intervention, Microsoft Word, Medical Terminology, Crisis Intervention, Microsoft Office, Problem Solving, Child Care, Direct Care, Microsoft Power Point, Psychology theory, Documentation
Education
Marist College 2004 — 2008
Bachelors of Science, Integrative Studies