Xpress Loan Servicing
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Xpress Loan Servicing Employees
Employee
Years
Job
Industry
Richard Grecar Richard Grecar's Xpress Loan Servicing Experience April 2006 - March 2011
Job Accounting Department at Budzar Industries
Industry Accounting
Experience
Budzar Industries May 2011 - Present
Xpress Loan Servicing April 2006 - March 2011
National Enterprise Systems October 2005 - February 2006
Legends Wine & Spirits August 2003 - July 2005
Education
Indiana Wesleyan University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Bowling Green State University 2000 — 2005
Bachelor's, Psychology and Sociology
Budzar Industries May 2011 - Present
Xpress Loan Servicing April 2006 - March 2011
National Enterprise Systems October 2005 - February 2006
Legends Wine & Spirits August 2003 - July 2005
Education
Indiana Wesleyan University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Bowling Green State University 2000 — 2005
Bachelor's, Psychology and Sociology
Eric Fenske Eric Fenske's Xpress Loan Servicing Experience September 2004 - July 2009
Job Database Coordinator at The Cleveland Orchestra
Industry Information Technology and Services
Experience
The Cleveland Orchestra December 2014 - Present
United States Navy Reserves 2007 - Present
McCarthy, Burgess & Wolff February 2013 - December 2014
Xpress Loan Servicing September 2004 - July 2009
US Navy April 1999 - January 2004
Skills
Leadership Development, Management, Team Leadership, Program Management, Team Building, Personnel Management, Business Analysis, Customer Service, Data Analysis, Project Management
Education
Southern New Hamphire University 2013 — 2014
Bachelor's of Arts, Psychology
Cuyahoga Community College 2009 — 2012
Cleveland State University 2011 — 2011
Registered Nursing/Registered Nurse
The Cleveland Orchestra December 2014 - Present
United States Navy Reserves 2007 - Present
McCarthy, Burgess & Wolff February 2013 - December 2014
Xpress Loan Servicing September 2004 - July 2009
US Navy April 1999 - January 2004
Skills
Leadership Development, Management, Team Leadership, Program Management, Team Building, Personnel Management, Business Analysis, Customer Service, Data Analysis, Project Management
Education
Southern New Hamphire University 2013 — 2014
Bachelor's of Arts, Psychology
Cuyahoga Community College 2009 — 2012
Cleveland State University 2011 — 2011
Registered Nursing/Registered Nurse
Kelly Cozza, PHR, SHRM-CP Kelly Cozza, PHR, SHRM-CP's Xpress Loan Servicing Experience 2004 - 2005
Job Human Resource Manager EBO Group Inc.
Industry Human Resources
Experience
EBO Group, Inc. January 2013 - Present
WeilandWorks Consulting 2012 - 2012
CIT 2008 - 2011
Student Loan Xpress a CIT Company 2005 - 2008
Xpress Loan Servicing 2004 - 2005
Cleveland Metroparks 1996 - 2004
Skills
Employee Relations, Employee Benefits, Succession Planning, Onboarding, Human Resources, Employee Engagement, HRIS, Recruiting, Performance Management, Leadership Development, Leadership, Organizational..., Change Management, Team Building, Talent Acquisition, New Hire Orientations, Personnel Management, Program Management, Career Development, Strategy, Training, Strategic Planning, Workforce Planning, Mergers & Acquisitions, HR Policies, Policy, Legal Compliance, Conflict Resolution, Coaching, Benefits Administration, Labor Relations, Talent Management, FMLA, Management, Deferred Compensation, Organizational Design, Organizational..., Applicant Tracking..., Interviews, Executive Coaching, Job Descriptions, Employee Training, Compensation & Benefit, HR Consulting
Education
Baldwin Wallace University 1997 — 2001
Bachelor of Arts, Human Services
EBO Group, Inc. January 2013 - Present
WeilandWorks Consulting 2012 - 2012
CIT 2008 - 2011
Student Loan Xpress a CIT Company 2005 - 2008
Xpress Loan Servicing 2004 - 2005
Cleveland Metroparks 1996 - 2004
Skills
Employee Relations, Employee Benefits, Succession Planning, Onboarding, Human Resources, Employee Engagement, HRIS, Recruiting, Performance Management, Leadership Development, Leadership, Organizational..., Change Management, Team Building, Talent Acquisition, New Hire Orientations, Personnel Management, Program Management, Career Development, Strategy, Training, Strategic Planning, Workforce Planning, Mergers & Acquisitions, HR Policies, Policy, Legal Compliance, Conflict Resolution, Coaching, Benefits Administration, Labor Relations, Talent Management, FMLA, Management, Deferred Compensation, Organizational Design, Organizational..., Applicant Tracking..., Interviews, Executive Coaching, Job Descriptions, Employee Training, Compensation & Benefit, HR Consulting
Education
Baldwin Wallace University 1997 — 2001
Bachelor of Arts, Human Services
Jeanine Smith Jeanine Smith's Xpress Loan Servicing Experience June 2005 - February 2008
Job General Manager at Zelma Watson George Roller Skating Rink
Industry Health, Wellness and Fitness
Experience
United Skates of America March 2014 - Present
Life Time Fitness August 2011 - Present
Xpress Loan Servicing June 2005 - February 2008
KeyBank March 2003 - August 2007
Skills
Fitness, Personal Training, Wellness, Fitness Training, Nutrition, Strength Training, Wellness Coaching, Weight Training, Exercise Physiology, Nutritional Counseling, Sports Nutrition, Functional Training, Experience Working with..., Child Development, Organizational..., Management, Program Management, Coaching, Customer Service
Education
Kent State University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Lakeland Community College
Personal Training Certification, Health and Physical Education/Fitness
Shaw High School
United Skates of America March 2014 - Present
Life Time Fitness August 2011 - Present
Xpress Loan Servicing June 2005 - February 2008
KeyBank March 2003 - August 2007
Skills
Fitness, Personal Training, Wellness, Fitness Training, Nutrition, Strength Training, Wellness Coaching, Weight Training, Exercise Physiology, Nutritional Counseling, Sports Nutrition, Functional Training, Experience Working with..., Child Development, Organizational..., Management, Program Management, Coaching, Customer Service
Education
Kent State University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Lakeland Community College
Personal Training Certification, Health and Physical Education/Fitness
Shaw High School
Daniel Basta Daniel Basta's Xpress Loan Servicing Experience 2005 - 2008
Job Business Administrator III at DCFS
Industry Government Administration
Experience
Division of children and family services 2014 - Present
Horseshoe Cleveland 2013 - July 2014
Panini's Gateway March 2001 - September 2013
Cuyahoga County Child Support Enforcement Agency September 2008 - June 2011
Xpress Loan Servicing 2005 - 2008
Skills
Windows 7, Customer Service, Time Management, Microsoft Office, Team Building, Microsoft Excel, Management, Coaching, Loans, Windows
Education
Cleveland State University 1997 — 2002
BBA, Operations Management
Cleveland State University
Bachelor, Business Administration; operations management and process control
Cleveland State University
Post Bachelor
Division of children and family services 2014 - Present
Horseshoe Cleveland 2013 - July 2014
Panini's Gateway March 2001 - September 2013
Cuyahoga County Child Support Enforcement Agency September 2008 - June 2011
Xpress Loan Servicing 2005 - 2008
Skills
Windows 7, Customer Service, Time Management, Microsoft Office, Team Building, Microsoft Excel, Management, Coaching, Loans, Windows
Education
Cleveland State University 1997 — 2002
BBA, Operations Management
Cleveland State University
Bachelor, Business Administration; operations management and process control
Cleveland State University
Post Bachelor
Carrie Fields Carrie Fields's Xpress Loan Servicing Experience 2005 - Present
Job Account Maintenance Technician at Xpress Loan Servicing
Industry Financial Services
Experience
Xpress Loan Servicing 2005 - Present
Washington Mutual Bank 2003 - 2005
Client Logic 2001 - 2003
Burger King Corporation 1996 - 2001
Education
Genesee Community College
Associates, Pursuant
Xpress Loan Servicing 2005 - Present
Washington Mutual Bank 2003 - 2005
Client Logic 2001 - 2003
Burger King Corporation 1996 - 2001
Education
Genesee Community College
Associates, Pursuant
Nyla Bright Nyla Bright's Xpress Loan Servicing Experience August 2006 - March 2008
Job Enrollment Information Manager at BaldwinWallace College
Industry Education Management
Experience
Baldwin-Wallace College April 2008 - Present
Xpress Loan Servicing August 2006 - March 2008
InfoCision Management Corporation 2002 - 2004
Skills
SQL, Project Management, XML
Education
Case Western Reserve University - Weatherhead School of Management 2000 — 2001
MSM-IS
Baldwin Wallace University 1991 — 1995
BA, English, Religion
Baldwin-Wallace College April 2008 - Present
Xpress Loan Servicing August 2006 - March 2008
InfoCision Management Corporation 2002 - 2004
Skills
SQL, Project Management, XML
Education
Case Western Reserve University - Weatherhead School of Management 2000 — 2001
MSM-IS
Baldwin Wallace University 1991 — 1995
BA, English, Religion
Howard Boiner Howard Boiner's Xpress Loan Servicing Experience June 2006 - March 2008
Job Insurance Professional
Industry Insurance
Experience
Britton Gallagher January 2014 - Present
Selman & Company October 2011 - April 2013
Selman & Company 2011 - 2013
New York Life Insurance Company June 2008 - January 2011
Xpress Loan Servicing June 2006 - March 2008
Clergy United For Juvenile Justice August 2001 - September 2005
Skills
Customer Service, Insurance, Invoicing, Management, Software Documentation, Call Centers, Claim, Quality Assurance, Brokers, Health Insurance, Property, Underwriting, Risk Management, Liability, General Insurance, Sales
Education
Cleveland State University
Communications
Hondros College of Business
Communications
The Ohio State University
Britton Gallagher January 2014 - Present
Selman & Company October 2011 - April 2013
Selman & Company 2011 - 2013
New York Life Insurance Company June 2008 - January 2011
Xpress Loan Servicing June 2006 - March 2008
Clergy United For Juvenile Justice August 2001 - September 2005
Skills
Customer Service, Insurance, Invoicing, Management, Software Documentation, Call Centers, Claim, Quality Assurance, Brokers, Health Insurance, Property, Underwriting, Risk Management, Liability, General Insurance, Sales
Education
Cleveland State University
Communications
Hondros College of Business
Communications
The Ohio State University
Chris Dewes Chris Dewes's Xpress Loan Servicing Experience 2004 - 2011
Job Director, Oracle SBU Leader at PPG Industries
Industry Financial Services
Experience
PPG Industries December 2014 - Present
PPG Industries January 2012 - Present
Xpress Loan Servicing 2004 - 2011
Xpress Loan Servicing 2004 - 2011
Genesis 10 2003 - 2004
Iowa Student Loan 1996 - 2003
Skills
Contract Negotiation, Portfolio Management, Change Management, Executive Management, Project Portfolio..., Budget Development, Process Improvement, Analysis, Auditing, B2B, Budgets, Banking, Business Analysis, Business Development, Business Process, Business Process..., Business Strategy, CRM, Call Centers, Continuous Improvement, Contract Management, Cross-functional Team..., Customer Service, Financial Analysis, Forecasting, Leadership, Leadership Development, Management, Operations Management, Outsourcing, Product Management, Project Management, Project Planning, Risk Management, Six Sigma, Start-ups, Strategic Planning, Strategy, Team Building, Vendor Management, Team Leadership
Education
University of Iowa - Henry B. Tippie College of Business 1999 — 2002
MBA, Marketing and Finance
University of Iowa 1992 — 1996
BBA, Finance
PPG Industries December 2014 - Present
PPG Industries January 2012 - Present
Xpress Loan Servicing 2004 - 2011
Xpress Loan Servicing 2004 - 2011
Genesis 10 2003 - 2004
Iowa Student Loan 1996 - 2003
Skills
Contract Negotiation, Portfolio Management, Change Management, Executive Management, Project Portfolio..., Budget Development, Process Improvement, Analysis, Auditing, B2B, Budgets, Banking, Business Analysis, Business Development, Business Process, Business Process..., Business Strategy, CRM, Call Centers, Continuous Improvement, Contract Management, Cross-functional Team..., Customer Service, Financial Analysis, Forecasting, Leadership, Leadership Development, Management, Operations Management, Outsourcing, Product Management, Project Management, Project Planning, Risk Management, Six Sigma, Start-ups, Strategic Planning, Strategy, Team Building, Vendor Management, Team Leadership
Education
University of Iowa - Henry B. Tippie College of Business 1999 — 2002
MBA, Marketing and Finance
University of Iowa 1992 — 1996
BBA, Finance
Dawn Lyons Dawn Lyons's Xpress Loan Servicing Experience May 2005 - August 2011
Job Telecom Administrator
Industry Telecommunications
Experience
Equity Engineering Group June 2012 - July 2012
Cuyahoga Community College March 2012 - July 2012
Xpress Loan Servicing May 2005 - August 2011
Xpress Loan Servicing May 2004 - January 2006
Cleveland Metroparks Zoo August 2003 - May 2004
Cleveland Metroparks Zoo May 1989 - August 2003
Skills
Avaya PBX, Avaya CMS, Avaya Predictive Dialer, NICE, Predictive Dialers, IVR, Avaya, Program Management, Teamwork, Cisco Technologies, Recruiting, Call Center, Blackberry Enterprise..., Troubleshooting, System Administration, Help Desk Support, Software Documentation, Active Directory, CRM, Microsoft Exchange, Administrative..., Training, Visio, Voice Mail, Telecommunications, Process Scheduler, Windows Server, Call Centers, Disaster Recovery, Management, Access, Process Improvement, VMware, Testing, Technical Support, Data Center, Project Planning, Vendor Management, Windows 7, Telephony, Customer Service, Routers, Business Analysis, Customer Satisfaction, XP, Networking, CCNA, SharePoint, VoIP, Switches
Education
Euclidian Beauty College 1977 — 1978
Cosmetology License
Cuyahoga Community College
Equity Engineering Group June 2012 - July 2012
Cuyahoga Community College March 2012 - July 2012
Xpress Loan Servicing May 2005 - August 2011
Xpress Loan Servicing May 2004 - January 2006
Cleveland Metroparks Zoo August 2003 - May 2004
Cleveland Metroparks Zoo May 1989 - August 2003
Skills
Avaya PBX, Avaya CMS, Avaya Predictive Dialer, NICE, Predictive Dialers, IVR, Avaya, Program Management, Teamwork, Cisco Technologies, Recruiting, Call Center, Blackberry Enterprise..., Troubleshooting, System Administration, Help Desk Support, Software Documentation, Active Directory, CRM, Microsoft Exchange, Administrative..., Training, Visio, Voice Mail, Telecommunications, Process Scheduler, Windows Server, Call Centers, Disaster Recovery, Management, Access, Process Improvement, VMware, Testing, Technical Support, Data Center, Project Planning, Vendor Management, Windows 7, Telephony, Customer Service, Routers, Business Analysis, Customer Satisfaction, XP, Networking, CCNA, SharePoint, VoIP, Switches
Education
Euclidian Beauty College 1977 — 1978
Cosmetology License
Cuyahoga Community College
Margaret (McElyea) Laera Margaret (McElyea) Laera's Xpress Loan Servicing Experience 2006 - 2006
Job Global Sales Catalog Manager at Siemens Healthcare
Industry Medical Devices
Experience
Siemens Healthcare February 2009 - Present
Siemens Healthcare June 2007 - January 2009
Xpress Loan Servicing 2006 - 2006
Skills
Medical Devices, Healthcare, Product Management, Cross-functional Team..., Product Marketing, FDA, Process Improvement, Account Management, Leadership, Product Development, Sales Operations, Software Documentation, Management, Customer Service, Microsoft Excel, Product Launch, Six Sigma
Education
Northern Illinois University 2013 — 2015
Master of Business Administration (MBA), Organizational Leadership
Valparaiso University 2003 — 2007
BSBA, International Business / minor: German
Siemens Healthcare February 2009 - Present
Siemens Healthcare June 2007 - January 2009
Xpress Loan Servicing 2006 - 2006
Skills
Medical Devices, Healthcare, Product Management, Cross-functional Team..., Product Marketing, FDA, Process Improvement, Account Management, Leadership, Product Development, Sales Operations, Software Documentation, Management, Customer Service, Microsoft Excel, Product Launch, Six Sigma
Education
Northern Illinois University 2013 — 2015
Master of Business Administration (MBA), Organizational Leadership
Valparaiso University 2003 — 2007
BSBA, International Business / minor: German
Gerald (Jerry) McFadden CPA, MAcc Gerald (Jerry) McFadden CPA, MAcc's Xpress Loan Servicing Experience August 2006 - July 2011
Job Entrepreneurial CFO Passionate about People and their Potential
Industry Hospital & Health Care
Experience
Cleveland Clinic July 2011 - Present
Xpress Loan Servicing August 2006 - July 2011
Renal Care Group/Fresenius Medical Care 2004 - 2006
Avaya LLC 2001 - 2004
Complient Corporation 1999 - 2001
Case Western Reserve University 1993 - 1999
Forest City Enterprises 1990 - 1993
Arthur Andersen & Co. 1988 - 1990
Skills
ERP, Cost Reduction, Accounting, Financial Reporting, Auditing, Sarbanes-Oxley Act, Process Improvement, Budgets, Internal Controls, Change Management, Finance, Management, General Ledger, Leadership
Education
Weatherhead School of Management at Case Western Reserve University 1997 — 1999
Masters of Accountancy, Accounting
The University of Akron 1984 — 1988
Bachelor of Science, Accounting
Cleveland Clinic July 2011 - Present
Xpress Loan Servicing August 2006 - July 2011
Renal Care Group/Fresenius Medical Care 2004 - 2006
Avaya LLC 2001 - 2004
Complient Corporation 1999 - 2001
Case Western Reserve University 1993 - 1999
Forest City Enterprises 1990 - 1993
Arthur Andersen & Co. 1988 - 1990
Skills
ERP, Cost Reduction, Accounting, Financial Reporting, Auditing, Sarbanes-Oxley Act, Process Improvement, Budgets, Internal Controls, Change Management, Finance, Management, General Ledger, Leadership
Education
Weatherhead School of Management at Case Western Reserve University 1997 — 1999
Masters of Accountancy, Accounting
The University of Akron 1984 — 1988
Bachelor of Science, Accounting
Jasmine Wilson-Holmes Jasmine Wilson-Holmes's Xpress Loan Servicing Experience June 2005 - August 2006
Job Student at University of Phoenix
Industry Medical Practice
Experience
Shepherd Center August 2013 - Present
Athens Gastroenterology Association July 2010 - February 2013
Boston Financial Data Services July 2007 - May 2008
Xpress Loan Servicing June 2005 - August 2006
Olansky Dermatology Association October 2004 - April 2005
Skills
Administration, Medical Records, Management, Problem Solving, Appointment Scheduling, Healthcare Management, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Training, Leadership, Outlook, PowerPoint, Data Entry, Time Management, Human Resources, Strategic Planning, Teamwork, Team Leadership, Recruiting, Healthcare, Budgets, Coaching
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), Health/Health Care Administration/Management
University of Phoenix 2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Georgia Perimeter College 2004 — 2004
Continuing Education, Medical Billing & Coding
Shepherd Center August 2013 - Present
Athens Gastroenterology Association July 2010 - February 2013
Boston Financial Data Services July 2007 - May 2008
Xpress Loan Servicing June 2005 - August 2006
Olansky Dermatology Association October 2004 - April 2005
Skills
Administration, Medical Records, Management, Problem Solving, Appointment Scheduling, Healthcare Management, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Training, Leadership, Outlook, PowerPoint, Data Entry, Time Management, Human Resources, Strategic Planning, Teamwork, Team Leadership, Recruiting, Healthcare, Budgets, Coaching
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), Health/Health Care Administration/Management
University of Phoenix 2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Georgia Perimeter College 2004 — 2004
Continuing Education, Medical Billing & Coding
Shantell Sterrett Shantell Sterrett's Xpress Loan Servicing Experience October 2005 - July 2007
Job at Eight Sideways Entertainment Group, LLC
Industry Entertainment
Experience
Cuyahoga County February 2015 - Present
Cuyahoga County September 2013 - Present
Eight Sideways March 2011 - Present
Canaan Missionary Baptist Church February 2012 - May 2012
Xpress Loan Servicing October 2005 - July 2007
Xpress Loan Servicing October 2005 - July 2007
KeyBank October 2003 - August 2005
Women's Center -Lakeland August 2001 - December 2001
Skills
Word Processing, Office Administration, Sales Support, Market Research, Research, Loans, Marketing, Data Entry, Customer Service, Event Planning, Recruiting, Strategic Planning, Administration, Social Networking, Team Building, Leadership, Public Speaking, Program Management, Microsoft Excel, Training
Education
Ashford University 2009 — 2011
Master's, Organizational Management/Public Administration
Johnson C. Smith University 1993 — 1998
Bachelor's, Communications/Public Relations
Cuyahoga County February 2015 - Present
Cuyahoga County September 2013 - Present
Eight Sideways March 2011 - Present
Canaan Missionary Baptist Church February 2012 - May 2012
Xpress Loan Servicing October 2005 - July 2007
Xpress Loan Servicing October 2005 - July 2007
KeyBank October 2003 - August 2005
Women's Center -Lakeland August 2001 - December 2001
Skills
Word Processing, Office Administration, Sales Support, Market Research, Research, Loans, Marketing, Data Entry, Customer Service, Event Planning, Recruiting, Strategic Planning, Administration, Social Networking, Team Building, Leadership, Public Speaking, Program Management, Microsoft Excel, Training
Education
Ashford University 2009 — 2011
Master's, Organizational Management/Public Administration
Johnson C. Smith University 1993 — 1998
Bachelor's, Communications/Public Relations
Matthew Wisen Matthew Wisen's Xpress Loan Servicing Experience July 2006 - November 2010
Job Computer Hardware and Data Entry Specialist
Industry Computer Hardware
Experience
Staffing Solutions Enterprises November 2012 - April 2013
Safeguard Properties September 2011 - October 2011
The Reserves Network July 2011 - August 2011
Xpress Loan Servicing July 2006 - November 2010
Accountemps April 2006 - July 2006
Infinity Resources, Inc May 2005 - September 2005
Kmart Corporation March 2001 - December 2004
PetSmart March 1999 - October 2000
Skills
Accounts Receivable, Data Entry, Quality Assurance, Account Reconciliation, Computer Hardware..., Computer Hardware..., Software Troubleshooting, Web Design, Microsoft Excel, Microsoft PowerPoint, Call Centers, Microsoft Word
Education
Far Eastern University 2015 — 2017
Bachelor of Science (BS), Information Technology
AMA Computer University 2013 — 2014
Bachelor of Science (BS), Information Technology
Lakeland Community College 2001 — 2011
Associate of Arts (AA), Business Administration and Management, General
Bryant and Stratton College-Online 2010 — 2010
Certification, Desktop Support A+, passed
Staffing Solutions Enterprises November 2012 - April 2013
Safeguard Properties September 2011 - October 2011
The Reserves Network July 2011 - August 2011
Xpress Loan Servicing July 2006 - November 2010
Accountemps April 2006 - July 2006
Infinity Resources, Inc May 2005 - September 2005
Kmart Corporation March 2001 - December 2004
PetSmart March 1999 - October 2000
Skills
Accounts Receivable, Data Entry, Quality Assurance, Account Reconciliation, Computer Hardware..., Computer Hardware..., Software Troubleshooting, Web Design, Microsoft Excel, Microsoft PowerPoint, Call Centers, Microsoft Word
Education
Far Eastern University 2015 — 2017
Bachelor of Science (BS), Information Technology
AMA Computer University 2013 — 2014
Bachelor of Science (BS), Information Technology
Lakeland Community College 2001 — 2011
Associate of Arts (AA), Business Administration and Management, General
Bryant and Stratton College-Online 2010 — 2010
Certification, Desktop Support A+, passed
Bernie Davidson Bernie Davidson's Xpress Loan Servicing Experience 2004 - 2008
Job Vice President, Real Estate Financier at Trustar Funding, LLC
Industry Real Estate
Experience
Trustar Funding, LLC January 2011 - Present
Re/Max 2009 - 2010
Xpress Loan Servicing 2004 - 2008
Skills
Investment Properties, Real Estate
Education
Colby College 1964 — 1968
BA, Economics
Trustar Funding, LLC January 2011 - Present
Re/Max 2009 - 2010
Xpress Loan Servicing 2004 - 2008
Skills
Investment Properties, Real Estate
Education
Colby College 1964 — 1968
BA, Economics
Tiera Armor Tiera Armor's Xpress Loan Servicing Experience February 2010 - April 2011
Job Consumer Loan Support at KeyBank
Industry Financial Services
Experience
KeyBank February 2014 - Present
Nova Title Agency, Inc July 2013 - February 2014
LPS May 2011 - July 2013
Xpress Loan Servicing February 2010 - April 2011
Dayton Freight Lines June 2008 - April 2009
HighRise Service September 2006 - April 2009
Bank of America June 2005 - August 2007
Michaels Stores, Inc. October 2003 - June 2005
Skills
Data Entry, Customer Service, Microsoft Excel, PowerPoint, Call Centers, Payroll, Loans, Credit, Outlook, Microsoft Word, Microsoft Office, Team Leadership, Research, Banking, Finance, Social Media, Financial Services
Education
Tiffin University 2013 — 2015
Master of Business Administration (M.B.A.), Finance
Cleveland State University 2012 — 2012
Finance
Wright State University 2005 — 2009
Bachelor's degree, Finance
KeyBank February 2014 - Present
Nova Title Agency, Inc July 2013 - February 2014
LPS May 2011 - July 2013
Xpress Loan Servicing February 2010 - April 2011
Dayton Freight Lines June 2008 - April 2009
HighRise Service September 2006 - April 2009
Bank of America June 2005 - August 2007
Michaels Stores, Inc. October 2003 - June 2005
Skills
Data Entry, Customer Service, Microsoft Excel, PowerPoint, Call Centers, Payroll, Loans, Credit, Outlook, Microsoft Word, Microsoft Office, Team Leadership, Research, Banking, Finance, Social Media, Financial Services
Education
Tiffin University 2013 — 2015
Master of Business Administration (M.B.A.), Finance
Cleveland State University 2012 — 2012
Finance
Wright State University 2005 — 2009
Bachelor's degree, Finance
Brian Hering Brian Hering's Xpress Loan Servicing Experience November 2008 - March 2011
Job Team Lead at Equity Trust Company
Industry Financial Services
Experience
Equity Trust Company October 2013 - Present
Self Employed March 2010 - Present
Equity Trust Company March 2011 - October 2013
Xpress Loan Servicing November 2008 - March 2011
Xpress Loan Servicing November 2006 - November 2008
Skills
Customer Service, Time Management, Sales, Windows, Training, Loans, Finance, Process Improvement, Team Leadership
Education
Cuyahoga Community College
Associate, Pursuant
Equity Trust Company October 2013 - Present
Self Employed March 2010 - Present
Equity Trust Company March 2011 - October 2013
Xpress Loan Servicing November 2008 - March 2011
Xpress Loan Servicing November 2006 - November 2008
Skills
Customer Service, Time Management, Sales, Windows, Training, Loans, Finance, Process Improvement, Team Leadership
Education
Cuyahoga Community College
Associate, Pursuant
Karleyda Hill Karleyda Hill's Xpress Loan Servicing Experience October 2005 - March 2008
Job Education Finance
Industry Banking
Experience
National City Bank July 2009 - Present
Xpress Loan Servicing October 2005 - March 2008
Charter One Bank February 2002 - July 2005
Motor Cars Group October 1999 - September 2001
Education
Virginia College 2007 — 2009
BA, Business Administration; Health Management
Cuyahoga Community College 1996 — 1998
AA, Business Administration
John F. Kennedy Sr. High School 1990 — 1994
diploma, Math
National City Bank July 2009 - Present
Xpress Loan Servicing October 2005 - March 2008
Charter One Bank February 2002 - July 2005
Motor Cars Group October 1999 - September 2001
Education
Virginia College 2007 — 2009
BA, Business Administration; Health Management
Cuyahoga Community College 1996 — 1998
AA, Business Administration
John F. Kennedy Sr. High School 1990 — 1994
diploma, Math
Michele Ruffin Michele Ruffin's Xpress Loan Servicing Experience November 2008 - March 2011
Job ABLE Assessment/Orientation Clerk at Cuyahoga Community College
Industry Education Management
Experience
Cuyahoga Community College February 2014 - Present
Cuyahoga Community College August 2013 - January 2014
DentalOne Partners Inc. May 2013 - June 2013
Xpress Loan Servicing November 2008 - March 2011
Ohio Department of Job and Family Services June 2008 - October 2008
Cox Communications November 1997 - May 2007
Skills
Microsoft Office (Word,..., Cisco Call Manager, On Base, Customer Service, Windows 7, Data Entry, Call Centers, Microsoft Word, Outlook, Access, Microsoft Office, Process Improvement, Nonprofits, Leadership, Team Building, Training, Coaching, Telephone Skills, PowerPoint, Microsoft Excel, Administrative..., Public Speaking
Education
Western Governors University 2015 — 2017
Bachelor's Degree, Multi/Interdisciplinary Studies
Cuyahoga Community College 2011 — 2013
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Cuyahoga Community College 2011 — 2013
Short-Term Certificate, Medical Billing Specialist
Cuyahoga Community College 2011 — 2013
Associate of Arts (AA), Short Term Certificate, Health Unit Coordinator
Sawyer College of Business 1994 — 1996
Associate's degree, Administrative Assistant and Secretarial Science, General
Cuyahoga Community College February 2014 - Present
Cuyahoga Community College August 2013 - January 2014
DentalOne Partners Inc. May 2013 - June 2013
Xpress Loan Servicing November 2008 - March 2011
Ohio Department of Job and Family Services June 2008 - October 2008
Cox Communications November 1997 - May 2007
Skills
Microsoft Office (Word,..., Cisco Call Manager, On Base, Customer Service, Windows 7, Data Entry, Call Centers, Microsoft Word, Outlook, Access, Microsoft Office, Process Improvement, Nonprofits, Leadership, Team Building, Training, Coaching, Telephone Skills, PowerPoint, Microsoft Excel, Administrative..., Public Speaking
Education
Western Governors University 2015 — 2017
Bachelor's Degree, Multi/Interdisciplinary Studies
Cuyahoga Community College 2011 — 2013
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Cuyahoga Community College 2011 — 2013
Short-Term Certificate, Medical Billing Specialist
Cuyahoga Community College 2011 — 2013
Associate of Arts (AA), Short Term Certificate, Health Unit Coordinator
Sawyer College of Business 1994 — 1996
Associate's degree, Administrative Assistant and Secretarial Science, General
Eugene Ellis Eugene Ellis's Xpress Loan Servicing Experience May 2006 - June 2008
Job
Industry Accounting
Experience
Horizon Healthcare Services LLC December 2014 - April 2015
RNR Consulting December 2013 - June 2014
Cuyahoga County Treasurer June 2008 - November 2013
Xpress Loan Servicing May 2006 - June 2008
PAREXEL September 1998 - November 1999
Skills
Government, Policy, Microsoft Excel, Microsoft Office, Research, Customer Service, Outlook, Microsoft Word, Data Entry, PowerPoint, Public Speaking, Accounting, Analysis, Access, Tax Law, Sales&Marketing, Proactive self-starter, Leadership, Budgets, Team Building, Strategic Planning, Project Management, Program Management, Coaching, Process Improvement, Internal Audit, Nonprofits, Fundraising, Business Process..., Management, Sales, Event Planning, Software Documentation, Mentoring, Business Strategy, Organizational..., Finance, Community Outreach
Education
Colorado State University-Global Campus 2013 — 2015
Master of Management, Business Administration and Management, General
Colorado State University 2013 — 2013
Bachelor of Science (BS), Business Management
Cuyahoga Community College 2011 — 2013
Associate of Arts (A.A.), Art/Art Studies, General
Shaker Hts. 1991 — 1995
Horizon Healthcare Services LLC December 2014 - April 2015
RNR Consulting December 2013 - June 2014
Cuyahoga County Treasurer June 2008 - November 2013
Xpress Loan Servicing May 2006 - June 2008
PAREXEL September 1998 - November 1999
Skills
Government, Policy, Microsoft Excel, Microsoft Office, Research, Customer Service, Outlook, Microsoft Word, Data Entry, PowerPoint, Public Speaking, Accounting, Analysis, Access, Tax Law, Sales&Marketing, Proactive self-starter, Leadership, Budgets, Team Building, Strategic Planning, Project Management, Program Management, Coaching, Process Improvement, Internal Audit, Nonprofits, Fundraising, Business Process..., Management, Sales, Event Planning, Software Documentation, Mentoring, Business Strategy, Organizational..., Finance, Community Outreach
Education
Colorado State University-Global Campus 2013 — 2015
Master of Management, Business Administration and Management, General
Colorado State University 2013 — 2013
Bachelor of Science (BS), Business Management
Cuyahoga Community College 2011 — 2013
Associate of Arts (A.A.), Art/Art Studies, General
Shaker Hts. 1991 — 1995
Nathan Svoboda's Xpress Loan Servicing Experience January 2006 - January 2008
Job Technology Support Specialist at Polaris Career Center
Industry Information Technology and Services
Experience
Polaris Career Center April 2010 - Present
Zenith Systems LLC June 2009 - June 2010
Doan Pyramid January 2008 - June 2009
Xpress Loan Servicing January 2006 - January 2008
Skills
Troubleshooting, Project Management, Technical Support, Microsoft Office, Customer Service, Outlook, Team Building, Windows Server, Team Leadership, Microsoft Word, Active Directory, Call Centers, Microsoft Excel, PowerPoint, Project Planning, Business Analysis, Operations Management, Call Center
Education
Cleveland State University 2002 — 2005
Bachelor of Arts, Management and Labor Relations, Business
Polaris Career Center April 2010 - Present
Zenith Systems LLC June 2009 - June 2010
Doan Pyramid January 2008 - June 2009
Xpress Loan Servicing January 2006 - January 2008
Skills
Troubleshooting, Project Management, Technical Support, Microsoft Office, Customer Service, Outlook, Team Building, Windows Server, Team Leadership, Microsoft Word, Active Directory, Call Centers, Microsoft Excel, PowerPoint, Project Planning, Business Analysis, Operations Management, Call Center
Education
Cleveland State University 2002 — 2005
Bachelor of Arts, Management and Labor Relations, Business
Celina Moser's Xpress Loan Servicing Experience November 2008 - Present
Job Default Adversion Specialist at Xpress Loan Servicing
Industry Consumer Services
Experience
Xpress Loan Servicing November 2008 - Present
Xpress Loan Servicing April 2007 - November 2008
Xpress Loan Servicing December 2006 - April 2007
Education
Cleveland State University 1999 — 2001
n/a, Accounting, Biology, Economics
University of Toledo 1999 — 1999
N/a, Computer Graphic Design
Xpress Loan Servicing November 2008 - Present
Xpress Loan Servicing April 2007 - November 2008
Xpress Loan Servicing December 2006 - April 2007
Education
Cleveland State University 1999 — 2001
n/a, Accounting, Biology, Economics
University of Toledo 1999 — 1999
N/a, Computer Graphic Design
Gregg Senko's Xpress Loan Servicing Experience May 2005 - April 2011
Job CoFounder/Irish Dancer at Two Step Productions
Industry Entertainment
Experience
Two Step Productions April 2011 - Present
Whysoblu.com August 2008 - Present
Xpress Loan Servicing May 2005 - April 2011
Education
Lorain County Community College 1995 — 1999
Two Step Productions April 2011 - Present
Whysoblu.com August 2008 - Present
Xpress Loan Servicing May 2005 - April 2011
Education
Lorain County Community College 1995 — 1999
Dennis Largosa's Xpress Loan Servicing Experience May 2005 - Present
Job Telephony Applications Analyst at Student Loan Xpress
Industry Financial Services
Experience
Xpress Loan Servicing May 2005 - Present
McGraw-Hill Companies October 2002 - May 2005
PC Center Training Institute April 2001 - December 2003
Komatsu February 2002 - October 2002
Lebenson Advanced Systems May 2000 - February 2002
Education
DeVry University 1991 — 1995
BS, Accounting
Computer Learning Center 1988 — 1988
Computer Operations Certification
Xpress Loan Servicing May 2005 - Present
McGraw-Hill Companies October 2002 - May 2005
PC Center Training Institute April 2001 - December 2003
Komatsu February 2002 - October 2002
Lebenson Advanced Systems May 2000 - February 2002
Education
DeVry University 1991 — 1995
BS, Accounting
Computer Learning Center 1988 — 1988
Computer Operations Certification
Antonette Bilic's Xpress Loan Servicing Experience May 2007 - April 2011
Job Experienced and High Work Ethic
Industry Computer Networking
Experience
Safeguard Properties August 2011 - July 2012
Xpress Loan Servicing May 2007 - April 2011
Xpress Loan Servicing July 2006 - April 2007
Skills
Customer Service, Research, Loans, Excel, Outlook, Analysis, Negotiation, Training, Data Entry, Risk Management, Time Management, Insurance, Process Improvement, Teamwork, Microsoft Excel, Accounting, Leadership, Access, Call Centers, Financial Analysis, Team Building
Education
Magnificat High School 1989 — 1993
Kent State University
Safeguard Properties August 2011 - July 2012
Xpress Loan Servicing May 2007 - April 2011
Xpress Loan Servicing July 2006 - April 2007
Skills
Customer Service, Research, Loans, Excel, Outlook, Analysis, Negotiation, Training, Data Entry, Risk Management, Time Management, Insurance, Process Improvement, Teamwork, Microsoft Excel, Accounting, Leadership, Access, Call Centers, Financial Analysis, Team Building
Education
Magnificat High School 1989 — 1993
Kent State University
Joe Bishara's Xpress Loan Servicing Experience Assistant to the Artistic DirectorWayside Theatre2003 - 2004
Job Supervisor at Xpress Loan Servicing
Industry Financial Services
Experience
Xpress Loan Servicing Assistant to the Artistic DirectorWayside Theatre2003 - 2004
Education
Ohio Wesleyan University 1996 — 2000
Xpress Loan Servicing Assistant to the Artistic DirectorWayside Theatre2003 - 2004
Education
Ohio Wesleyan University 1996 — 2000
Frank Theiss, CPA's Xpress Loan Servicing Experience June 2009 - June 2011
Job Planning Associate at Hartland & Company
Industry Accounting
Experience
Tramer, Shore and Zwick, CPAs December 2011 - April 2013
Xpress Loan Servicing June 2009 - June 2011
Xpress Loan Servicing March 2007 - June 2009
CDIS Inc March 2003 - August 2005
Education
Cleveland State University 2002 — 2005
BBA, ACCOUNTING
Tramer, Shore and Zwick, CPAs December 2011 - April 2013
Xpress Loan Servicing June 2009 - June 2011
Xpress Loan Servicing March 2007 - June 2009
CDIS Inc March 2003 - August 2005
Education
Cleveland State University 2002 — 2005
BBA, ACCOUNTING
Lisa Oldre's Xpress Loan Servicing Experience October 2004 - July 2008
Job Sr Mgr Electronic Processing at Access Group Inc
Industry Education Management
Experience
Access Group Inc December 2008 - Present
Xpress Loan Servicing October 2004 - July 2008
Great Lakes Higher Education May 1996 - October 2004
Education
South Dakota State University 1982 — 1987
Access Group Inc December 2008 - Present
Xpress Loan Servicing October 2004 - July 2008
Great Lakes Higher Education May 1996 - October 2004
Education
South Dakota State University 1982 — 1987
Jennifer Prowell (Perkins)'s Xpress Loan Servicing Experience June 2005 - July 2008
Job Learning and Development Consultant at EY
Industry Consumer Services
Experience
EY November 2013 - Present
CVS Caremark Corporation October 2012 - Present
Kaiser Permanente November 2010 - October 2012
Time Warner Cable June 2009 - November 2010
Xpress Loan Servicing June 2005 - July 2008
Skills
Call Center, Customer Experience, Troubleshooting, Customer Satisfaction, Call Centers, Customer Service, Process Improvement, Coaching, Training, Operating Budgets, Crystal Reports, eWFM, Epic Systems, Performance Management, Personal Development, Performance Appraisal, Mainframe, CMS, Witness, NICE Call Recording, OnBase, Onboarding, Metrics Reporting, Key Performance..., Avaya, FileNet, Employee Engagement, Customer Engagement, Goal Setting, FDCPA, HIPAA, Medicare Part D, Cisco Call Manager, Program Management, Team Management, Change Management, Management, Team Building, Workforce Management
Education
Cleveland State University 2000 — 2003
EY November 2013 - Present
CVS Caremark Corporation October 2012 - Present
Kaiser Permanente November 2010 - October 2012
Time Warner Cable June 2009 - November 2010
Xpress Loan Servicing June 2005 - July 2008
Skills
Call Center, Customer Experience, Troubleshooting, Customer Satisfaction, Call Centers, Customer Service, Process Improvement, Coaching, Training, Operating Budgets, Crystal Reports, eWFM, Epic Systems, Performance Management, Personal Development, Performance Appraisal, Mainframe, CMS, Witness, NICE Call Recording, OnBase, Onboarding, Metrics Reporting, Key Performance..., Avaya, FileNet, Employee Engagement, Customer Engagement, Goal Setting, FDCPA, HIPAA, Medicare Part D, Cisco Call Manager, Program Management, Team Management, Change Management, Management, Team Building, Workforce Management
Education
Cleveland State University 2000 — 2003
Karen D Ross's Xpress Loan Servicing Experience 2004 - 2008
Job Experienced Customer/Client Services Representative
Industry Insurance
Experience
Progressive Insurance October 2008 - Present
Xpress Loan Servicing 2004 - 2008
Intellinex 2003 - 2004
WJW-TV 2001 - 2002
Sony/BMG Entertainment, Atlantic Records 1993 - 2000
Skills
Insurance, Customer Service, Project Planning and..., Managing Others, Budget Management, Contract Negotiation, Event Planning, Vendor Management, Client Relationship...
Education
Ohio University
BA, Marketing
Progressive Insurance October 2008 - Present
Xpress Loan Servicing 2004 - 2008
Intellinex 2003 - 2004
WJW-TV 2001 - 2002
Sony/BMG Entertainment, Atlantic Records 1993 - 2000
Skills
Insurance, Customer Service, Project Planning and..., Managing Others, Budget Management, Contract Negotiation, Event Planning, Vendor Management, Client Relationship...
Education
Ohio University
BA, Marketing
Bridget Uhrich (Murphy)'s Xpress Loan Servicing Experience Workflow ConsultantHyland Software2002 - 2005
Job Director Imaging and Workflow at Xpress Loan Servicing
Industry Information Technology and Services
Experience
Xpress Loan Servicing Workflow ConsultantHyland Software2002 - 2005
Education
Miami University 1997 — 2001
Xpress Loan Servicing Workflow ConsultantHyland Software2002 - 2005
Education
Miami University 1997 — 2001
Rick Hein's Xpress Loan Servicing Experience June 2005 - April 2011
Job Loss Share Reporting Analyst at NYCB
Industry Hospital & Health Care
Experience
NYCB April 2013 - Present
Cleveland Clinic July 2011 - July 2012
Xpress Loan Servicing June 2005 - April 2011
Barnes & Noble College Booksellers November 1999 - June 2005
Skills
Excel, Problem Solving, Microsoft Office, Microsoft Excel, Management, Financial Analysis, Leadership, Outlook, Customer Service, Process Improvement, Project Management, Team Building, Strategic Planning, Analysis, Risk Management, Program Management, Healthcare, Access
Education
Cleveland State University 2008 — 2011
Masters, Business Administration
Cleveland State University 1999 — 2002
B.A., Political Science
Lakewood High School
NYCB April 2013 - Present
Cleveland Clinic July 2011 - July 2012
Xpress Loan Servicing June 2005 - April 2011
Barnes & Noble College Booksellers November 1999 - June 2005
Skills
Excel, Problem Solving, Microsoft Office, Microsoft Excel, Management, Financial Analysis, Leadership, Outlook, Customer Service, Process Improvement, Project Management, Team Building, Strategic Planning, Analysis, Risk Management, Program Management, Healthcare, Access
Education
Cleveland State University 2008 — 2011
Masters, Business Administration
Cleveland State University 1999 — 2002
B.A., Political Science
Lakewood High School
Kim Showman's Xpress Loan Servicing Experience July 2004 - August 2011
Job Business Analyst at CIT
Industry Financial Services
Experience
CIT July 2004 - Present
Xpress Loan Servicing July 2004 - August 2011
JP Morgan Chase June 1997 - July 2004
United Consumer Finance June 1995 - June 1998
Skills
Banking, Business Analysis, Business Intelligence, Microsoft Exchange, Portfolio Management, Process Improvement, Project Management, Risk Management, Team Leadership, Financial Analysis, SDLC, Vendor Management, CRM, Change Management
Education
Tiffin University 2010 — 2012
Bachelor of Business Administration (BBA)
Tiffin University 2008 — 2010
Associate's degree, Information Technology
Tiffin University
Master of Business Administration (MBA), Business Administration and Management, General
John Carroll University
CIT July 2004 - Present
Xpress Loan Servicing July 2004 - August 2011
JP Morgan Chase June 1997 - July 2004
United Consumer Finance June 1995 - June 1998
Skills
Banking, Business Analysis, Business Intelligence, Microsoft Exchange, Portfolio Management, Process Improvement, Project Management, Risk Management, Team Leadership, Financial Analysis, SDLC, Vendor Management, CRM, Change Management
Education
Tiffin University 2010 — 2012
Bachelor of Business Administration (BBA)
Tiffin University 2008 — 2010
Associate's degree, Information Technology
Tiffin University
Master of Business Administration (MBA), Business Administration and Management, General
John Carroll University
Arlana L. McElrath's Xpress Loan Servicing Experience September 2004 - November 2008
Job
Industry Higher Education
Experience
Chancellor University March 2010 - July 2010
Chancellor University November 2008 - March 2010
Xpress Loan Servicing September 2004 - November 2008
David N. Myers University February 2001 - September 2004
Myers University 2004 - 2004
United Way Services 2000 - 2001
Skills
Admissions, Coaching, Customer Service, Distance Learning, Leadership, Leadership Development, Higher Education, Microsoft Excel, Microsoft Office, Outlook, PowerPoint, Public Speaking, Recruiting, Staff Development, Student Affairs, Teaching, Process Improvement, Resume Writing, Access, Training
Education
Keller Graduate School of Management of DeVry University 2008 — 2009
MHRM
Keller Graduate School of Management of DeVry University 2006 — 2008
MBA
Cleveland State University 1996 — 2000
BA
Chancellor University March 2010 - July 2010
Chancellor University November 2008 - March 2010
Xpress Loan Servicing September 2004 - November 2008
David N. Myers University February 2001 - September 2004
Myers University 2004 - 2004
United Way Services 2000 - 2001
Skills
Admissions, Coaching, Customer Service, Distance Learning, Leadership, Leadership Development, Higher Education, Microsoft Excel, Microsoft Office, Outlook, PowerPoint, Public Speaking, Recruiting, Staff Development, Student Affairs, Teaching, Process Improvement, Resume Writing, Access, Training
Education
Keller Graduate School of Management of DeVry University 2008 — 2009
MHRM
Keller Graduate School of Management of DeVry University 2006 — 2008
MBA
Cleveland State University 1996 — 2000
BA
Jerry Pringle's Xpress Loan Servicing Experience 2006 - 2007
Job Accounts Receivable
Industry Financial Services
Experience
HS Financial January 2013 - Present
McCarthy, Burgess and Wolff June 2011 - April 2012
Weltman, Weinberg & Reis April 2010 - June 2011
Hudson and Keyse, LLC April 2007 - March 2010
Xpress Loan Servicing 2006 - 2007
Javitch, Block 2005 - 2006
Preferred Capital, Inc January 2001 - January 2005
KEY CORP January 1996 - January 2001
CHASE FINANCE January 1994 - January 1996
Bank One January 1992 - January 1994
Skills
Executive Management, Credit, Microsoft Excel, Leadership, Microsoft Word, Due Diligence, Negotiation, Business Process, Proposal Writing, Customer Service, Training, Call Centers, Finance, Management, Accounts Receivable, Outlook, Analysis, Risk Management, Process Improvement
Education
Ohio University
St. Sebastian
HS Financial January 2013 - Present
McCarthy, Burgess and Wolff June 2011 - April 2012
Weltman, Weinberg & Reis April 2010 - June 2011
Hudson and Keyse, LLC April 2007 - March 2010
Xpress Loan Servicing 2006 - 2007
Javitch, Block 2005 - 2006
Preferred Capital, Inc January 2001 - January 2005
KEY CORP January 1996 - January 2001
CHASE FINANCE January 1994 - January 1996
Bank One January 1992 - January 1994
Skills
Executive Management, Credit, Microsoft Excel, Leadership, Microsoft Word, Due Diligence, Negotiation, Business Process, Proposal Writing, Customer Service, Training, Call Centers, Finance, Management, Accounts Receivable, Outlook, Analysis, Risk Management, Process Improvement
Education
Ohio University
St. Sebastian
Gennifer Golden's Xpress Loan Servicing Experience January 2006 - December 2008
Job at New York Life Insurance Company
Industry Financial Services
Experience
New York Life Insurance Company April 2009 - Present
Xpress Loan Servicing January 2006 - December 2008
Education
Baldwin Wallace University 2001 — 2004
BA, Business Administration
New York Life Insurance Company April 2009 - Present
Xpress Loan Servicing January 2006 - December 2008
Education
Baldwin Wallace University 2001 — 2004
BA, Business Administration
Lisa Bialecki's Xpress Loan Servicing Experience May 2006 - December 2010
Job Client Management Specialist at NYCB Mortgage Company, LLC
Industry Financial Services
Experience
NYCB Mortgage Company LLC October 2013 - Present
NYCB Mortgage Company, LLC December 2010 - Present
Xpress Loan Servicing May 2006 - December 2010
Bank of America January 2006 - May 2006
MBNA December 2001 - January 2006
MBNA 2001 - 2006
Skills
Financial Analysis, Customer Service, Call Centers, Portfolio Management, CRM, Finance, Team Building
Education
John Carroll University 1997 — 2001
Bachelors, Sociology
NYCB Mortgage Company LLC October 2013 - Present
NYCB Mortgage Company, LLC December 2010 - Present
Xpress Loan Servicing May 2006 - December 2010
Bank of America January 2006 - May 2006
MBNA December 2001 - January 2006
MBNA 2001 - 2006
Skills
Financial Analysis, Customer Service, Call Centers, Portfolio Management, CRM, Finance, Team Building
Education
John Carroll University 1997 — 2001
Bachelors, Sociology
JJ Hargrave's Xpress Loan Servicing Experience September 2007 - April 2011
Job Systems Analyst II at Cleveland Clinic
Industry Information Services
Experience
Cleveland Clinic April 2013 - Present
Secondhand Mutts January 2011 - Present
Cleveland Clinic July 2012 - April 2013
Xpress Loan Servicing September 2007 - April 2011
Ernst & Young January 1999 - September 2007
KeyCorp January 1998 - June 1998
KeyCorp September 1994 - January 1998
U.S. Navy April 1988 - April 1993
Skills
Business Analysis, Reporting & Analysis, Team Leadership, Business Intelligence, Project Management, Analysis, Management, Process Improvement, Budgets, Leadership, Data Analysis, Forecasting, Change Management, Business Process..., Vendor Management, Technical Skillset, Interpersonal Skill, Management Consulting, Knowledge Management, Competitive Analysis, Cross-functional Team..., CRM, Human Resources, Talent Management, ERP
Education
Ohio University 1983 — 1987
BS, Telecommunications
Defense Language Institute Foreign Language Center, Monterey, CA 1988 — 1989
Mandarin Chinese
Center for Information Dominance, Goodfellow AFB, San Angelo, TX 1989 — 1989
Cryptology
Poland Seminary High School
Cleveland Clinic April 2013 - Present
Secondhand Mutts January 2011 - Present
Cleveland Clinic July 2012 - April 2013
Xpress Loan Servicing September 2007 - April 2011
Ernst & Young January 1999 - September 2007
KeyCorp January 1998 - June 1998
KeyCorp September 1994 - January 1998
U.S. Navy April 1988 - April 1993
Skills
Business Analysis, Reporting & Analysis, Team Leadership, Business Intelligence, Project Management, Analysis, Management, Process Improvement, Budgets, Leadership, Data Analysis, Forecasting, Change Management, Business Process..., Vendor Management, Technical Skillset, Interpersonal Skill, Management Consulting, Knowledge Management, Competitive Analysis, Cross-functional Team..., CRM, Human Resources, Talent Management, ERP
Education
Ohio University 1983 — 1987
BS, Telecommunications
Defense Language Institute Foreign Language Center, Monterey, CA 1988 — 1989
Mandarin Chinese
Center for Information Dominance, Goodfellow AFB, San Angelo, TX 1989 — 1989
Cryptology
Poland Seminary High School
R Douglas Moore's Xpress Loan Servicing Experience May 2006 - April 2011
Job Manager of Reservation Sales at Marriott International
Industry Financial Services
Experience
Silver Script Insurance May 2012 - 2013
Xpress Loan Servicing May 2006 - April 2011
Internal Revenue Service 1987 - 2005
MetLife August 1984 - August 1987
Skills
Risk Management, Employee Engagement, Escalation, Expense Control, Customer Service, Problem Solving, Hiring, Call Center, Customer Satisfaction, Customer Relations, Building Relationships, Scheduling, Planning, Team Management, Supervisory Skills, Coaching, Team Building, Microsoft Office, Teamwork, Mentoring, SLA Compliance..., Recruiting, Process Scheduler, Management, Call Centers, Performance Management, Team Leadership, Analysis, Human Resources, Insurance, CRM, Policy, Process Improvement, Vendor Management, Change Management, Microsoft Excel, Operations Management, Employee Benefits, Banking, Forecasting, Outlook, Access, Financial Analysis
Education
Walden University
Master's Degree, Master of Public Administration – Public Policy
Miami University
Bachelor's Degree, Political Science/Criminal Justice
Walden University
Bachelor's Degree, Political Science and Public Administration with a Concentration in Law and Legal Studies
Silver Script Insurance May 2012 - 2013
Xpress Loan Servicing May 2006 - April 2011
Internal Revenue Service 1987 - 2005
MetLife August 1984 - August 1987
Skills
Risk Management, Employee Engagement, Escalation, Expense Control, Customer Service, Problem Solving, Hiring, Call Center, Customer Satisfaction, Customer Relations, Building Relationships, Scheduling, Planning, Team Management, Supervisory Skills, Coaching, Team Building, Microsoft Office, Teamwork, Mentoring, SLA Compliance..., Recruiting, Process Scheduler, Management, Call Centers, Performance Management, Team Leadership, Analysis, Human Resources, Insurance, CRM, Policy, Process Improvement, Vendor Management, Change Management, Microsoft Excel, Operations Management, Employee Benefits, Banking, Forecasting, Outlook, Access, Financial Analysis
Education
Walden University
Master's Degree, Master of Public Administration – Public Policy
Miami University
Bachelor's Degree, Political Science/Criminal Justice
Walden University
Bachelor's Degree, Political Science and Public Administration with a Concentration in Law and Legal Studies
Diane Meter's Xpress Loan Servicing Experience January 2004 - April 2011
Job Compliance and Loss Management Manager at Safeguard Properties
Industry Financial Services
Experience
Safeguard Properties April 2011 - Present
Xpress Loan Servicing January 2004 - April 2011
FAMILY HERITAGE INSURANCE January 2001 - January 2005
Cleveland Housing Network January 1998 - January 2001
CONSECO, L.L.C January 1997 - January 1998
CAPITOL AMERICAN LIFE INSURANCE COMPANY January 1987 - January 1997
Skills
Insurance, Management, Loans, Underwriting, Operations Management, Customer Service, Claim, Call Center, Employee Benefits, Team Building, Team Leadership, Risk Management
Education
Cuyahoga Community College
Saint Joseph Acedemy 1983 — 1987
Business Major
John F Kennedy H.S
LOMA Member
Safeguard Properties April 2011 - Present
Xpress Loan Servicing January 2004 - April 2011
FAMILY HERITAGE INSURANCE January 2001 - January 2005
Cleveland Housing Network January 1998 - January 2001
CONSECO, L.L.C January 1997 - January 1998
CAPITOL AMERICAN LIFE INSURANCE COMPANY January 1987 - January 1997
Skills
Insurance, Management, Loans, Underwriting, Operations Management, Customer Service, Claim, Call Center, Employee Benefits, Team Building, Team Leadership, Risk Management
Education
Cuyahoga Community College
Saint Joseph Acedemy 1983 — 1987
Business Major
John F Kennedy H.S
LOMA Member
Janelle Gould's Xpress Loan Servicing Experience July 2005 - May 2011
Job Accounting Professional
Industry Accounting
Experience
Xpress Loan Servicing July 2005 - May 2011
KeyBank NA February 1996 - April 2005
KeyCorp Management Co April 1993 - February 1996
Skills
Account Reconciliation, Journal Entries, Cash Management, Auditing, General Ledger, Tax, Invoicing, Accounting
Education
Kent State University
B.A.
Xpress Loan Servicing July 2005 - May 2011
KeyBank NA February 1996 - April 2005
KeyCorp Management Co April 1993 - February 1996
Skills
Account Reconciliation, Journal Entries, Cash Management, Auditing, General Ledger, Tax, Invoicing, Accounting
Education
Kent State University
B.A.