1st United Services Credit Union
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1st United Services Credit Union Employees
1st United Services Credit Union January 2013 - Present
1st United Services Credit Union March 2011 - December 2012
UC San Diego RIMAC Sports Facility October 2009 - December 2010
Panera Bread 2007 - 2008
Albertsons 2006 - 2007
Skills
New Business Development, Public Speaking, Social Networking, Cold Calling, Sales, Microsoft Office, Presentations, Managing Accounts, Networking, Community Outreach, Credit Unions, Credit Management, Banking, Finance, Training, Operations Management, Customer Service, Business Development, Marketing, Team Building, Leadership, Social Media Marketing, Social Media, Management, Credit, Event Management
Education
Pleasanton Chamber of Commerce 2014 — 2015
Certificate of Achievement, Leadership Pleasanton
University of California, San Diego 2008 — 2011
Bachelor of Arts (B.A.), Communication and Media Studies
1st United Services Credit Union November 2010 - November 2012
Wachovia 1992 - 2008
Wells Fargo (formerly World Savings) 2004 - 2007
World Savings (aquired by Wachovia) 2003 - 2004
World Savings 2000 - 2003
World Savings 1997 - 2000
World Savings 1995 - 1997
World Savings 1993 - 1995
Skills
Loans, Coaching, Functional Requirements, Banking, Relationship Management, Credit, Risk Management, Leadership, Process Improvement, Sales, Customer Service, Analysis, Team Leadership, Retail Banking, Sales Management, Mergers & Acquisitions, Credit Analysis, Training, Management, Consumer Lending, Team Building, Sales Operations, Business Development, Marketing, Cross Selling, Time Management, Retail, Customer Satisfaction, Mortgage Lending, Financial Services, Finance, Employee Engagement, Call Centers, Credit Cards, Financial Analysis, Credit Unions, Customer Experience, Customer Retention, Mortgage Banking, Performance Management, Credit Risk, Loan Origination, Commercial Banking, Vice Presidents
Education
Kean University 1987 — 1992
BA, Mathematics/Marketing
Holder Construction Company July 2015 - Present
Ericsson June 2014 - May 2015
1st United Services Credit Union April 2011 - July 2014
Education
San Jose State University 2011 — 2015
Civil Engineering
Irvington
Irvington
Marketing Association of Credit Unions (MAC) May 2014 - Present
CommonWealth Central Credit Union February 2014 - Present
1st United Services Credit Union April 2011 - February 2014
CommonWealth Central Credit Union January 2006 - April 2011
Meriwest Credit Union 2002 - 2004
Stardust.com 1998 - 2001
Skills
Social Media Marketing, Marketing Communications, Email Marketing, Strategic Planning, Direct Marketing, Market Planning, Advertising, Public Relations, Marketing Strategy, Marketing, Product Marketing, Online Advertising, Direct Mail, Loans, Integrated Marketing, Market Research, Marketing Management, Social Media, Brand Development, Online Marketing, Digital Marketing, Management, Credit Unions, Cross-functional Team..., Lead Generation, Multi-channel Marketing, Brand Management, B2B Marketing, Business Development, Sales, Analytics, E-commerce, Account Management, Database Marketing, Brand Awareness
Education
San Jose State University 2001 — 2003
BS Business Administration, Marketing
Revance Therapeutics September 2014 - Present
Celera Corporation May 2001 - August 2014
Pfizer 1999 - 2001
Pacific Link 1998 - 1998
1st United Services Credit Union 1997 - 1998
Menlo Medical Clinic 1996 - 1997
Skills
Accounting, Revenue Recognition, Accounts Payable, Financial Reporting, SAP, Invoicing, Sarbanes-Oxley Act, General Ledger, Fixed Assets, Internal Controls, Accounts Receivable, Internal Audit, Auditing, Payroll, Forecasting, PeopleSoft, Accruals, Financial Analysis, Process Improvement, Journal Entries, GAAP, Hyperion Enterprise, Account Reconciliation, JD Edwards, Essbase, Cost Accounting, Financial Modeling, US GAAP, SEC filings, Strategic Financial..., Variance Analysis, Hyperion
Education
Cal State Hayward 1993 — 1998
Bachelor of Science, Finance
MFOW&W January 2015 - Present
1st United Services Credit Union February 2000 - August 2010
Skills
Banking, Risk Management
Education
California Maritime Academy
STCW, Vessel Security
California State University-Hayward - School of Business and Economics 1996 — 1999
Bachelor's Degree, Economics / Finance
1st United Services Credit Union October 2006 - Present
1st United Services Credit Union October 2006 - Present
Skills
Training, Leadership, Coaching, Team Building, Customer Service, Sales, Team Leadership, Recruiting, Real Estate License
Education
University of Southern California 1999 — 2001
Bachelor’s Degree, Business Administration and Management, General
University of Southern California 1999 — 2001
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
D+H information technology March 2013 - Present
1st United Services Credit Union February 2010 - March 2013
Skills
Banking, Process Improvement, Project Management, Change Management, Team Building, Customer Service, Microsoft Office, Vendor Management, Microsoft Excel, Microsoft Word, Business Analysis, Call Centers, Disaster Recovery, Strategic Planning, Management
Education
St. Mary's College of California
University of Phoenix
1st United Services Credit Union January 2014 - Present
1st United Services Credit Union January 2013 - January 2014
1st United Services Credit Union January 2013 - December 2013
SmartShoot October 2011 - January 2013
Tempo Payments, Inc. September 2010 - October 2011
Pier 1 Imports March 2009 - September 2010
Skills
Customer Service, User Experience, Customer Satisfaction, Start-ups, Hiring, Training, Process Improvement, Recruiting, Program Management, Strategic Planning
Education
University of California, Riverside 2006 — 2007
Bachelor of Arts, History
Farmers Insurance June 2014 - Present
Farmers Insurance Group November 2013 - June 2014
JPMorgan Chase September 2000 - January 2002
1st United Services Credit Union June 1998 - September 2000
Skills
Management, Budgets, Insurance, Customer Service, Umbrella Insurance, Risk Management, Life Insurance, Sales, Marketing, Health Insurance, Team Building, Training, PowerPoint, Financial Services, Microsoft Excel, Microsoft Word, Administrative..., Executive..., Data Processing, Board Secretary, Equity Research Analysis, Social Media
Education
California State University-Hayward 1991 — 1995
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies, Business Administration
Our Lady of the Rosary School August 2014 - Present
James Logan High School June 2014 - Present
1st United Services Credit Union October 2010 - August 2014
Skills
Precise, Enthusiast, Customer Service, Leadership, Interpersonal..., Small Group..., Group Communication, Public Speaking, Research, Learnability, Teaching, Editing, Strategic Planning, Negotiation, Microsoft Office
Education
California State University-Hayward 2007 — 2013
Bachelor of Arts (B.A.), Mass Communication/Media Studies
1st United Services Credit Union August 2011 - Present
Skills
Customer Service, Leadership, Marketing, Microsoft Office, Public Speaking, PowerPoint, Microsoft Word, Management, Sales, Team Building, Banking, Budgets
Education
University of Phoenix
Bachelor's of Science, Business, Management, Marketing, and Related Support Services
Zynga August 2015 - Present
University of San Francisco May 2013 - August 2015
Edgewood Partners Insurance Center (EPIC) April 2011 - March 2013
Presidio Benefits Group 2009 - April 2011
1st United Services Credit Union June 2005 - December 2008
Claremont EAP July 2002 - May 2005
Bay Area Academy--SFSU July 2001 - July 2002
Skills
Training, Insurance, Organizational..., Human Resources, Project Planning, Management, Employee Benefits, Marketing Communications, Coaching, Strategic Planning, Performance Management, Employee Relations, Benefits Administration, Change Management, Leadership, Public Speaking, Leadership Development, Healthcare, Employee Training, Process Improvement, Onboarding, Recruiting, HRIS, Strategy, Policy, Deferred Compensation, New Hire Orientations, Time Management, Budgets, Customer Service, Marketing, Program Management, Staff Development, COBRA, Project Management, Nonprofits, Conflict Resolution, Hiring, Disability Insurance, Fundraising, Cross-functional Team..., Team Building, Workforce Planning
Education
Pittsburg State University 1999 — 2001
Master of Science, Psychology, Organizational Development
Pittsburg State University 1999 — 2000
Bachelor of Science, Psychology
University of California, Berkeley
Certificate, Mediation
Sacramento County District Attorney's Office May 2013 - August 2013
1st United Services Credit Union May 2011 - August 2012
CertaPro Painters September 2008 - August 2012
Planet Fitness February 2010 - June 2012
Wakeman Process Service June 2005 - September 2006
Education
Northwestern University School of Law 2012 — 2015
Doctor of Law (JD), Law
San Jose State University 2007 — 2011
Bachelor of Arts (B.A.), Political Science
Skilled Nursing Pharmacy June 2013 - Present
Kaiser Permanente March 2013 - May 2013
Nordstrom Rack/ Nordstrom January 2011 - December 2011
1st United Services Credit Union September 2006 - March 2008
1st United Services Credit Union August 2004 - September 2006
1st United Services Credit Union February 2000 - August 2004
Skills
Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Proficient Computer..., Medical/Pharmacy..., IV Admixture, Dosage Calculations, Pharmacy Law, Aseptic Technique, Filling Prescription, Trade/Generics Knowledge, Drug Distribution, Cassette Filling, Prescription Labels, Pharmacy
Education
Carrington college- San leandro 2012 — 2013
Associate of Arts (AA), Pharmacy Technician/Assistant, 4.0 Honor Student
James Logan High School 1989 — 1993
Chabot College
1st United Services Credit Union April 2011 - Present
1st United Services Credit Union April 2007 - April 2011
Skills
Branch Management, Loans, Consumer Lending, Mortgage Lending, Member Relations, Membership Development, Teambuilding & Employee..., Time Management, Leadership, Credit Unions, Business Development, Retail Banking, Cross Selling, Risk Management, Coaching, Strategic Planning, Customer Service, Human Resources, Credit Analysis, Training, Sales Management, Sales, Management, Process Improvement, Credit, Banking, Deposits, Customer Retention, Commercial Banking
Education
Pleasanton Leadship Prgoam 2012 — 2013
Certificate of Achievement
Chabot College
Business, Management, Marketing, and Related Support Services
Dudley High School
Environment Control January 2009 - Present
Mechanics Bank July 2006 - May 2008
1st United Services Credit Union July 2004 - July 2006
Bank of Walnut Creek May 2002 - July 2004
Bank of Walnut Creek July 1998 - July 2002
Skills
Employee Relations, Outlook, Microsoft Excel, Access, Human Resources, Employee Benefits, HRIS, Training, Recruiting, Benefits Administration
Education
University of California, Berkeley 2002 — 2004
Human Resources
California State University-East Bay 2000 — 2001
Training Administration
US Perishables January 2013 - Present
MegaPath December 2010 - January 2012
Dispenser Beverages, Inc. June 2006 - December 2010
Covad Communications February 2006 - June 2006
Nextweb, Inc. July 2003 - February 2006
1st United Services Credit Union June 2002 - December 2002
Wells Fargo January 2001 - June 2002
Oakland Unified School District September 1999 - January 2001
Skills
Financial Reporting, General Ledger, Invoicing, Accounts Payable, Process Improvement, AS400 system, QuickBooks, Peachtree, Computer Technology, Customer Service, Web Design, HTML, JavaScript, Photoshop, Teamwork, Budgets, Microsoft Word
Education
Heald College 1997 — 1999
Associate of Arts and Sciences (AAS), Computer & Networking Technology
Philippines Women's University 1993 — 1995
Associate of Arts and Sciences (AAS), Computer Programming
Core CG December 2013 - Present
SideMark May 2008 - December 2013
1st United Services Credit Union January 2007 - April 2008
OPTIMUM ip October 2002 - December 2006
Weber Shandwick April 2001 - October 2002
The Benjamin Group, Inc September 1995 - April 2001
Les Mills/Body Training Systems 1997 - 2001
Skills
Training, Succession Planning, Project Management, E-Learning, Internal Communications, Knowledge Management, Gap Analysis, Organizational..., Performance Management, Coaching, Executive Coaching, Leadership Development, Team Building, Strategic Planning, Change Management, 360 Feedback, Learning Management..., Onboarding, Culture Change, Organizational..., Employment Law, Employee Benefits, Payroll, Employee Engagement, Employment Contracts, Wage & Hour, Recruiting, Strategic Hiring, IT Management, IT Outsourcing, HRIS, Employee Relations, Human Resources, Management, Team Leadership, Talent Management, Leadership, Talent Acquisition, Workforce Planning, Process Improvement, Instructional Design, Staff Development, Consulting, Career Development, Workshop Facilitation
Education
University of California, Berkeley 2007 — 2008
Extension - Business classes
University of California, Santa Cruz 1998 — 1999
Adult Learning & Instruction
University of Missouri-Columbia 1989 — 1994
B.E.S., Education
Environment Control Building Maintenance January 2009 - July 2013
Mechanics Bank July 2006 - May 2008
1st United Services Credit Union July 2004 - July 2006
Bank of Walnut Creek July 1998 - July 2002
Bank of January 1998 - January 2002
Skills
Benefits, Orientation, Policy, Administration, Performance Appraisal, Workers Compensation, Employee Handbooks, Benefit Administration, Employee Relations, Coaching, Change Management, Performance Management, Leadership Development, HRIS, Talent Management, Benefits Administration, HR Policies, Word, Employee Engagement, Organizational..., Onboarding, FMLA, Employment Law, Employee Benefits, Microsoft Office, Customer Service, Compliance, Hiring, Interviewing, Talent Acquisition, Budgeting, Recruiting, Payroll, New Hire Orientations, Personnel Management
Education
City University 2011 — 2011
University of California, Berkeley 2003 — 2004
Human Resource Management Certificate, Human Resources
UC 1999 — 2000
Training and Development Certificate, Human Resources
De Anza College
Coursework, Human Relations
American Institute of Banking
California State University
Ohlone College
Tom Linn Drafting & Design 2011 - 2012
R.P. Coatings, Inc. 2010 - 2011
1st United Services Credit Union 2000 - 2005
Skills
Customer Service, PowerPoint, Illustrator, Microsoft Excel, Microsoft Word, Photoshop, Customer Satisfaction, Interior Design, AutoCAD, CAD, Construction
Education
San Jose State University
Bachelor of Fine Arts (BFA), Interior Design
Silicon Valley College 1998 — 1999
Certified Mechanical Drafter
1st United Services Credit Union August 2012 - Present
1st United Services Credit Union March 2012 - August 2012
1st United Services Credit Union March 2011 - March 2012
New York Life Insurance Company July 2009 - March 2010
Skills
Credit, Consumer Lending, Loans, Retail Banking, Credit Analysis, Financial Analysis, Mortgage Lending, Banking, Risk Management, Financial Modeling, Relationship Management, Commercial Banking, Credit Risk, Cross Selling, Financial Services, Credit Cards, Financial Risk, Accounting, Process Improvement, Business Development, Sales, Credit Unions, Financial Reporting, Deposits, Leadership
Education
San Francisco State University, College of Business 2007 — 2009
Bachelor of Science (B.S.), Corporate Finance and Financial Services
1st United Services Credit Union October 2006 - Present
Siderean Software, Inc August 2004 - September 2006
Vizional Technologies January 2001 - January 2004
Education
University of California, Los Angeles 2005 — 2006
Professional Designation, Human Resources Management
University of Southern California - Marshall School of Business 1999 — 2001
B.S. Business, Finance
California State University, East Bay English TutorLas Positas CollegeAugust 2013 - December 2014
1st United Services Credit Union July 2011 - July 2013
Wells Fargo July 2009 - July 2011
Best Buy October 2007 - July 2009
Red Bull March 2007 - August 2007
Skills
Photography, Banking, Sales Management, Writing, Communication, Public Speaking, Customer Experience, Client Rapport, Literacy, Proofreading, Social Media, Retail Banking, Organization, Timely Decision Making, Argumentation, Critical Thinking, Literary Criticism, Wellness, PowerPoint
Education
California State University-East Bay 2015 — 2016
Bachelor's Degree, English Language and Literature, General
Las Positas College 2012 — 2014
Associate of Arts (A.A.), English Language and Literature, General
1st United Services Credit Union September 2015 - Present
Lisha Fabris October 2004 - Present
Girl Scouts of Northern California 2004 - Present
Empire Realty Associates December 2009 - September 2015
ExpertHub 2008 - 2009
NorthPoint Real Estate Investment Services July 2007 - October 2008
WMC Mortgage February 2006 - May 2007
PMI Mortgage Insurance, Co. May 2004 - January 2006
Ellie Mae 2003 - 2004
Kaiser Permanente 1998 - 2000
Skills
Lead Generation, Email Marketing, Salesforce.com, Marketing Communications, Customer Service, Strategic Planning, Marketing Strategy, Advertising, Direct Marketing, Social Media, Marketing, Strategy, Leadership, Public Relations, Business Development
Education
San Francisco State University 1987 — 1992
B.S., Business Admin/Marketing
1st United Services Credit Union August 2011 - Present
Silicon Valley BankO February 2011 - August 2011
Addison Avenue Federal Credit Union February 2010 - August 2010
Addison Avenue Federal Credit Union February 2010 - August 2010
Xceed Financial Credit Union October 2009 - December 2009
ADP July 2008 - October 2009
Provident Credit Union April 2008 - July 2008
St. Mary's Credit Union April 2007 - March 2008
Sovereign Bank September 2000 - January 2007
Skills
Loans, Banking, Credit Analysis, Mortgage Lending, Retail Banking, Cross Selling, Responsible for..., Finance, Financial Services, Training, Credit, Consumer Lending, Management, Commercial Banking
Education
New England College of Business and Finance 2004 — 2005
Accounting
Office of the Comptroller of the Currency June 2009 - Present
1st United Services Credit Union September 2007 - April 2009
Washington Mutual Bank April 2005 - October 2006
United States Air Force September 2002 - March 2005
Skills
Credit, Financial Analysis, Credit Risk, Credit Analysis, Capital Markets, Accounting, Analysis, Financial Risk, Enterprise Risk..., Loans, Commercial Banking, Finance, Banking, Commercial Lending, Operational Risk, Banking Law
Education
California State University-Hayward - School of Business and Economics 2005 — 2009
Bachelors of Science, Business Administration, Accounting
CommonWealth Central Credit Union September 2013 - Present
Patelco Credit Union December 2012 - September 2013
1st United Services Credit Union November 2010 - December 2012
Technology Credit Union March 1998 - November 2010
Sierra Central CU 1996 - 1998
Skills
Loans, Banking, Finance, Risk Management, Investments, Global Regulatory..., Financial Analysis, Enterprise Risk..., Management, Internal Audit, Strategic Planning, Credit Cards, Credit Unions, Leadership, Consumer Lending, Credit, Credit Analysis, Compensation Structures
Education
Cornell, Darden, Wharton: CEO Institute 2008 — 2010
CCE, Certified Chief Executive
California State University-Sacramento
BA
MBA - St. Mary's College
MBA
Shiseido Americas Corporation October 2009 - Present
1st United Services Credit Union April 2013 - September 2013
Bank of the West October 2006 - April 2009
Bank of America December 2004 - June 2006
Skills
Customer Service, Makeup Artistry, Sales, Cosmetics, Skin Care, Beauty Industry, Makeovers, Personal Care, Product Knowledge, Banking, Social Networking, Fragrance
Education
California State University-East Bay 2003 — 2016
Business Administration in Finance
El Cerrito High School 1999 — 2003
High School Diploma
Contra Costa College
Laney College
San Luis Obispo Home Care September 2014 - Present
Santa Lucia School Templeton August 2013 - Present
SESLOC Federal Credit Union November 2008 - September 2014
1st United Services Credit Union 2007 - 2008
1st United Services Credit Union 2005 - 2007
1st United Services Credit Union 1994 - 2005
Wells Fargo Bank 1989 - 1994
Skills
Credit, Marketing, Risk Management, Strategic Planning, Marketing Communications, Budgets, Marketing Strategy, Team Building, Credit Unions, Vendor Management, Business Strategy, Banking, Business Development, Consumer Lending, Management, Sales, Business Analysis, Loans, Leadership, Process Improvement, Change Management
Education
San Jose State University 1994 — 1998
BS, Business Administration (Marketing)
Leland High School
High School Diploma
1st United Services Credit Union December 2014 - Present
1st United Services Credit Union November 2013 - December 2014
1st United Services Credit Union March 2012 - November 2013
Pasta Beach March 2011 - December 2011
Brandeis University January 2011 - May 2011
Bay Respite Care July 2008 - June 2010
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Outlook, Public Speaking, Social Media, Team Building, Community Outreach, Budgets, Time Management
Education
Brandeis University 2010 — 2012
Master of Arts (M.A.), Sociology
University of California, Davis 2006 — 2010
Bachelor of Arts (B.A.), Sociology and International Relations
Université de Bordeaux 2008 — 2008
Study Abroad
RORE, Inc. June 2015 - Present
Marwen December 2012 - September 2014
Marwen February 2012 - December 2012
GLMA January 2007 - December 2008
Crosby and Kaneda, CPAs June 2008 - September 2008
1st United Services Credit Union June 2005 - January 2007
Douglas Heil & Associates December 2004 - March 2005
State Farm Insurance December 2000 - July 2002
Community AIDS Resource & Education Services of SWMI June 1998 - December 2000
Skills
Project Management, Stakeholder Management, Communications..., Risk Management, Project Scope..., Scope Management, Change Management, Schedule Control, Accounting, Peachtree, Financial Reporting, Finance, Account Reconciliation, Microsoft Office, Great Plains Software, Analysis, Bank Reconciliation, Management, ADP Payroll, Budgets, QuickBooks, Journal Entries, Lacerte, General Ledger, Accounts Payable, Accounts Receivable, Year-end Close, Variance Analysis, Revenue Recognition, GAAP, Accruals, Financial Analysis, Payroll
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master of Project Management, Project Management, 3.95
Western Michigan University - Haworth College of Business 1994 — 1996
Bachelor of Business Administration, Accountancy
Wayland Baptist University 1992 — 1994
Associate Applied Science, Accounting
Lebanon High School 1980 — 1984
High School Diploma, Data Processing
Lending Club July 2015 - Present
United States Marine Corps October 2011 - Present
1st United Services Credit Union December 2012 - April 2014
United States Marine Corps June 2012 - July 2012
United States Marine Corps May 2009 - February 2010
Bally Total Fitness October 2007 - May 2009
The Cheesecake Factory February 2007 - 2007
Skills
Leadership, Military, Military Operations, Customer Service, Logistics, Military Training, Marine Corps, Training, Military Logistics, Operational Planning, Military Experience, Logistics Management, Microsoft Office, Management, Operations Management, Project Management, Weapons Training, Microsoft Excel, Top Secret, Weapons Handling, Radio Communication, Microsoft Word, PowerPoint, Force Protection, Tactics, Weapons, Personnel Supervision, Combat, Command, Security Clearance, DoD, Counterinsurgency, Leadership Development, Exercises, National Security, Security, CrossFit, Nutrition, Exercise, Google Docs, Deployed Overseas, Economic Modeling, Financial Analysis
Education
San Jose State University 2013 — 2015
Bachelor of Arts (BA), Economics
Chabot College 2008 — 2012
B.A. in progress, Economics
Corporal's Course 2011 — 2011
Certificate, Military and Strategic Leadership, Graduated in 93rd Percentile
SoftPro July 2013 - Present
Wells Fargo October 2011 - July 2013
Fidelity National Financial August 2008 - August 2011
Alameda County January 2007 - August 2007
1st United Services Credit Union October 2005 - September 2006
Skills
Process Improvement, Accounts Payable, Access, Software Documentation, Employee Benefits, Data Entry, Insurance, Team Building, Loans, Training, Business Analysis, Leadership, Outlook, Customer Service
Education
California State University-East Bay 2006 — 2007
Bachelor of Science, Criminal Justice
Diablo Valley College 1994 — 1998
Associate of Arts, General Education
1st United Services Credit Union January 2009 - Present
1st United Services Credit Union January 2007 - December 2008
Google April 2006 - December 2006
Fremont Bank September 2005 - January 2006
Spartan Bookstore, San Jose State University August 2000 - April 2003
Skills
Marketing, Marketing Analytics, MCIF, Analysis, Credit Unions, Marketing Strategy, Market Research, Product Marketing, Marketing Communications, Management, Market Planning, Project Planning, Email Marketing, Marketing Management, Direct Marketing, Customer Service, Banking, CRM, Sales, Social Media, Leadership, Strategic Planning
Education
Cornell's Johnson Graduate School of Management 2015 — 2015
Certificate in Data-Driven Marketing, Marketing
San Jose State University 2000 — 2005
Bachelor of Science (B.S.), Corporate Financial Management
1st United Services Credit Union September 2013 - Present
1st United Services Credit Union April 2010 - Present
1st United Services Credit Union April 2008 - April 2010
Skills
Leadership Skills, Customer Service, Over 9 years of working..., Training/coaching skills, Banking Operations, Training, Leadership, Outlook, Microsoft Office, Operations Management, Management, Contract Negotiation, Core Banking, Team Building, Budgets, Risk Management, Banking, Vendor Management, Coaching, Credit, Leadership Development
Education
California State University-Hayward - School of Business and Economics 2005 — 2007
MBA, Marketing
Federal Polytechnic Idah 1994 — 1999
HND Marketing, Marketing
1st United Services Credit Union April 2014 - Present
Marketing Association of Credit Unions (MAC) May 2006 - May 2015
Pacific Service CU January 2001 - April 2014
Kinecta Federal Credit Union 1997 - 2001
Skills
Credit Unions, Marketing Communications, Social Media Marketing, Marketing, Public Relations, Direct Marketing, Brand Management, Email Marketing, Integrated Marketing, Direct Mail, Event Management, Marketing Strategy, Business Development, Marketing Management, Strategic Planning, Social Media, Corporate Branding, Database Marketing, Market Planning, Lead Generation, Brand Development
Education
Loyola Marymount University 1994 — 1998
Bachelor of Arts, Communication Studies
NetLine Corporation November 2014 - Present
Kensington September 2013 - September 2014
TIBCO Loyalty Lab February 2012 - June 2013
Adobe Systems July 2010 - December 2011
Logitech January 2008 - October 2009
Logitech October 2006 - January 2008
Gist & Erdmann Inc. June 2005 - May 2006
1st United Services Credit Union 2006 - 2006
Skills
Product Marketing, Brand Development, Channel Marketing, Email Marketing, Online Marketing, Social Media, Direct Mail, Marketing Communications, Web Design, Integrated Marketing, Trade Shows, Advertising, Adobe Creative Suite, SEM, Marketing Strategy, Promotions, Packaging, Lead Generation, E-commerce, Graphic Design, B2B, B2C, Multi-channel Marketing, Product Launch, Marketing, Direct Marketing, Copywriting, Social Media Marketing, Creative Direction, B2B Marketing, SaaS, Product Development, Go-to-market Strategy, Management, Corporate Branding, SEO, Demand Generation, Customer Insight, Content Marketing, Customer Acquisition, Market Analysis, Digital Marketing, Strategic Partnerships, Marketing Management, Public Relations, Web Marketing, Brand Awareness, Brand Management, Sales Enablement, Competitive Analysis
Education
Capella University 2008 — 2010
Masters
San Jose State University 2001 — 2006
BA
1st United Services Credit Union Retail Operations ManagerAddison Avenue FCU
Addison Avenue Federal Credit Union 1997 - 2003
Skills
Strategic Planning, Marketing, Risk Management, Banking, Loans, Credit Unions, Credit, Change Management, Leadership, Consumer Lending, Team Building, Financial Analysis
Education
University of California, Davis
Midland Credit Union October 2012 - Present
The Bracken Household November 2010 - September 2012
The Back Office February 2007 - November 2010
1st United Services Credit Union 2005 - 2006
Sterlent Credit Union August 2003 - August 2004
Glacier Ice Company July 2000 - August 2003
AEA Credit Union October 1997 - March 1998
H&H bailbonds March 1997 - October 1997
Stanford Federal Credit Union November 1992 - March 1997
Best Products July 1988 - November 1992
Skills
Customer Service, Account Management, Risk Management, Marketing Communications, Bank Reconciliation, Organizational..., Microsoft Excel, Banking, Team Building, Microsoft Word, Credit, Coaching, Social Media Marketing, Sales, HRIS, Credit Unions, Event Planning, Employee Relations, Data Entry, Employee Benefits, Management, Marketing, Recruiting, Office Management, Accounts Payable, Microsoft Office, Financial Analysis, Strategic Planning, Accounting, Outlook, Performance Management, Budgets, Marketing Strategy, Benefits Administration, Deposits, 10 Key, Customer Satisfaction, Accounts Receivable, Onboarding, Call Center, Loans, Training, Payroll, Social Media, Negotiation, Credit Analysis, Sales Management, PowerPoint, Human Resources, Consumer Lending
Education
Foothill College 1988 — 1989
Palo Alto High School 1984 — 1988
El Carmelo 1975 — 1982
1st United Services Credit Union May 1991 - October 2012
Alliance Federal Credit Union 1988 - 1991
CommonWealth Central Credit Union 1985 - 1988
Skills
Loans, Credit, Mortgage Lending, Consumer Lending, Credit Unions, Banking, Risk Management, Loan Servicing, Loan Origination, Finance, Management, Underwriting, Portfolio Management, Business Development, Real Estate, Accounting, Credit Cards, Home Equity Loans, Forecasting, Budgets
Education
Saint Mary's College of California 1996 — 1998
Bachelor of Arts (BA), Business Administration and Management
Chabot College 1992 — 1996
Associate of Arts
Hormel Foods September 2013 - Present
Nielsen Perishables Group November 2009 - September 2013
Acosta Sales & Marketing August 2009 - November 2009
Javelin Strategy & Research 2007 - 2008
1st United Services Credit Union 2005 - 2007
Addison Avenue Federal Credit Union 1998 - 2000
Trish Information Services 1996 - 1998
Skills
Customer Insight, Nielsen, Market Research, Marketing Research, Shopper Marketing, Competitive Analysis, Trade Marketing, Project Management, Segmentation, Data Analysis, Management, Market Analysis, Marketing, CRM, Retail, Analysis, Pricing, Market Planning, Cross-functional Team..., Product Management, Categorization, FMCG, Forecasting, Marketing Strategy, Strategy, Consumer Products, Analytics, Product Development, IRI, Business Development, Marketing Management, Quantitative Research, P&L Management, Account Management, Marketing Communications, AC Nielsen, Product Marketing, Merchandising, Grocery
Education
Dickinson College
BA, Internationa Studies
Middlebury Institute of International Studies at Monterey
MBA, Marketing
CSAA Insurance Group March 2013 - Present
Wells Fargo Bank October 2007 - March 2013
1st United Services Credit Union 2005 - 2007
Charles Schwab 1999 - 2001
Corporate Project Resources 1998 - 1999
Wells Fargo Bank 1993 - 1997
Skills
Database Marketing, Direct Marketing, Segmentation, Analytics, Customer Acquisition, Integrated Marketing, Email Marketing, Relationship Management, Cross Selling, Multi-channel Marketing, Product Marketing, Financial Services, Market Research, Customer Insight, Direct Mail
Education
North Park University
BA
The Academy of Art University, San Francisco September 2011 - Present
The Academy of Art University, San Francisco November 2010 - October 2011
Zap Lasers, LLC (now Discus Dental, LLC) February 2008 - August 2010
Lonardos Woodworking By Design 2009 - 2009
Suzuki and Benelli of Oakland May 2006 - January 2008
1st United Services Credit Union August 2001 - May 2006
ComView Corporation March 2000 - August 2001
Creative Labs, Inc April 1999 - March 2000
Skills
Social Media Marketing, Email Marketing, SEO, Online Advertising, Marketing Communications, E-commerce, CSS
Education
Platt College of Design, San Francisco 1997 — 1998
Certificate in Computer Graphic Design and Multimedia, Computer Graphic Design and Multimedia
University of California, Berkeley 1991 — 1996
Bachelor of Arts, Architecture
1st United Services Credit Union August 2013 - Present
The Golden 1 Credit Union April 2013 - August 2013
UNCLE Credit Union October 2007 - April 2013
Dublin Honda November 2004 - October 2007
UNCLE Credit Union January 2003 - November 2004
Skills
Consumer Lending, Banking
Education
Cal State Hayward
University of Phoenix
BA Business Management
1st United Services Credit Union May 2015 - Present
1st United Services Credit Union October 2010 - Present
The Historic BAL Theatre 2009 - 2010
US Bank December 2005 - August 2009
Skills
Bilingual-English/Spanis..., Customer Satisfaction, Client Relations Skills, Sales, Sales Operations, Cultural Awareness, Management, Loans, Call Centers, Process Improvement, Leadership, Customer Retention, Banking, Accounting, Commercial Banking, Credit, Relationship Management, Training, Coaching, Sales Management, Branch Banking, Financial Services, Performance Management, Marketing, Building Relationships, Business Development, Customer Service, Microsoft Office, Team Building
Education
California State University-East Bay
BA, English, Language and Discourse
California State University-East Bay
CTESOL, Teaching English To Foreign Speakers
Self Employed January 2014 - Present
Navy Federal Credit Union August 2012 - February 2013
1st United Services Credit Union April 2011 - May 2012
1st United Services Credit Union February 2010 - April 2011
FAA Credit Union February 2009 - November 2009
Skills
Mortgage Banking, Consumer Lending, Marketing, Business Development, Customer Service, Microsoft Office, Loan Origination
Education
Columbia College 2010 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Oklahoma City Community College 2009 — 2009
Associate of Science (AS), Diversified Studies
Bank Hapoalim, NY Branches August 2013 - Present
Bethpage Federal Credit Union September 2011 - August 2013
UNITED NATIONS FEDERAL CREDIT UNION June 2007 - June 2010
North Fork Bank October 2006 - June 2007
1st United Services Credit Union September 2005 - June 2006
1st United Services Credit Union December 2004 - September 2005
1st United Services Credit Union August 2004 - December 2004
Trans World Entertainment April 1999 - June 2004
Skills
Check 21, Microsoft Office, Checks, Payment Card Processing, ACH, Reconcilement, Co-ops, General Ledger, OSI, User Acceptance Testing, Operational Excellence, Operations, Payment Processing, ACHPlus, ACHOriginet, Payroll Processing, ATM Investigations, Ensenta, Check Processing, Internet Research, Prologue, Temenos T24, Fedline Advantage, Excellent Written and..., Monarch, NYCE, Electronic Funds..., Cash Management, Retail Banking, Collaborative Problem..., HTML 5, JavaScript, Credit, Analysis, Loans, Payments, Payroll, Banking, Financial Analysis, Customer Service, Accounting, Consumer Lending, Management, Internal Audit, Account Reconciliation
Education
San Francisco State University 1998 — 2002
Bachelor of Science, Business Administration
1st United Services Credit Union May 2004 - Present
M&T Bank August 1995 - September 2003
Great Western Bank (pre-WAMU) October 1987 - June 1995
Skills
Risk Management, Business Continuity, Banking, Enterprise Risk..., Risk Assessment, OFAC, USA PATRIOT Act, Fraud, Bank Secrecy Act, Internal Audit, Process Improvement, Fraud Investigations, Incident Management, Physical Security, Credit Unions, Fair Lending, Regulatory Examinations
Education
University of San Diego
Franchise Tax Board March 2011 - Present
Franchise Tax Board January 2005 - March 2011
Franchise Tax Board January 2001 - January 2005
Advandanced Bioscience Resources, Inc. September 1999 - January 2001
RCL November 1997 - September 1999
1st United Services Credit Union October 1993 - October 1997
Home Savings of America June 1988 - October 1993
Education
California State University-Hayward
Bachelor, Accounting / Business Management
Darcoid Nor-Cal Seal February 2001 - Present
1st United Services Credit Union May 1998 - November 2000
Western Exterminator Company June 1995 - 1998
Skills
Manufacturing, Supply Management, Strategic Sourcing, MRP, Global Sourcing, Supply Chain, Materials Management, Supply Chain Management, Procurement, Product Development, Purchasing, Warehousing, Logistics, Production Planning, Continuous Improvement, Negotiation, ERP, Sales, Shipping, Management
Education
Laney College 1990 — 1992
1st United Services Credit Union November 1986 - Present
Skills
Banking, Loans, Risk Management, Credit, Team Building, Customer Service, Consumer Lending, Credit Unions, Training, IRAs
Education
Chabot College
Patelco Credit Union May 1998 - Present
1st United Services Credit Union January 1988 - April 1998
Education
College of Alameda
Associate's Degree, Accounting