24/7, Inc
Industry: Software company
Description[24]7.ai is a customer experience software and services company that uses artificial intelligence and machine learning to understand consumer intent. It helps companies create a personalized experience across all channels. Headquarters: San Jose, CA Founded: April 2000 CEO: P.V. Kannan CFO: Brent Bowman Subsidiaries: EngageClick, Inc., IntelliResponse Systems Inc., Founders: P.V. Kannan, Shanmugam Nagarajan
24/7, Inc List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at 24/7, Inc. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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24/7, Inc Employees
24/7, Inc November 2012 - Present
AKQA August 2011 - November 2012
Goodby, Silverstein & Partners December 2009 - August 2011
CLVR Marketing January 2008 - March 2010
MySpace July 2008 - December 2009
Fox Interactive Media February 2008 - July 2008
Fathom Online June 2007 - February 2008
Fathom Online June 2005 - May 2007
The EQUS Group November 2004 - February 2005
The Brainwave Center September 2003 - April 2004
Skills
Paid Search, SEO, Analytics, Data Analysis, User Experience, SEO copywriting, Social Media Marketing, Online Marketing, SEM, Google Analytics, Google Adwords, PPC, Marketing Strategy, Digital Media, Web Project Management, Qualitative Research, Website Development, E-commerce, Web Analytics, Digital Marketing, Integrated Marketing, Landing Page..., Web Marketing, Copywriting, Lead Generation, Online Advertising, Digital Strategy, Social Media, Affiliate Marketing, Advertising
Education
University of California, Santa Cruz 2002 — 2004
B.A. Psychology, Psychology & Sociology
University of California, Berkeley, Haas School of Business 2004 — 2004
BASE Certification, Business
HAB Projects August 2009 - Present
US Army October 2009 - February 2013
24/7, Inc 2007 - March 2009
Transactel 2005 - 2007
Skills
Multi Tasking, Computer Network..., Computer Hardware, Leadership, Time Management, Organization, Six Sigma, Operations Management, IT Operations Management, IT Management, Customer Satisfaction, Project Management, Team Effectiveness, Marketing Effectiveness, Sales Effectiveness, Analysis, Data Analysis, Business Analysis, Market Analysis, Team Building, Employee Training, Quality Control, Quality Auditing, Workforce Management, Avaya Communication..., IEX Total View, Network Administration, Network Infrastructure, Marksmanship, Military Operations, Military Communications, First Responder, Microsoft Office, Call Center..., Forecasting, Operations Scheduling, Program Management, Project Planning, Consumer Relations, Outsourcing, Budgeting, Risk Management, Management, Process Improvement, CRM
Education
University of Houston-Downtown 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Computer Information Systems
Lone Star College System 2013 — 2014
Associate of Science (A.S.), Computer and Information Sciences, General
LinkedIn November 2014 - Present
Financial Engines August 2014 - November 2014
Financial Engines August 2013 - August 2014
24/7, Inc October 2011 - August 2013
Voxify July 2010 - October 2011
Voxify July 2008 - July 2010
Miraloma Educational Enrichment Program August 2007 - July 2008
Skills
Java, Ruby, Eclipse, Enterprise Software, Volunteering, Agile Methodologies, C, SQL, Event Planning, C++, NetBeans, Visual Studio, Struts, Hibernate, Spring, Bootstrap, JavaScript, CSS, jQuery, Software Development, Software Engineering
Education
UC Santa Cruz 2008 — 2013
Computer Science BS, Computer Science
Xerox November 2014 - Present
Grupo Tellamo, S.A. June 2012 - November 2014
24/7, Inc February 2008 - April 2012
Atento de Guatemala, S.A. 2003 - 2007
Skills
Six Sigma, QMS, Customer Service, Sales Management, Microsoft Office, Visio, Asterisk, Avaya, Elastix, NICE Call Recording, Sabre, Shares, Performance Management, MIS, Management, Project Management, Outsourcing, Team Management, Team Leadership, Gestión del rendimiento..., Administración y..., Servicio de atención al..., Gerencia de ventas, Planificación..., Gestión de proyectos, Liderazgo de equipos, Dirección y desarrollo..., Subcontratación
Education
Universidad Galileo 2011 — 2013
Business Administration and Informatics
Hospital Salud Mental February 2014 - October 2014
Grupo Riesgo Cubierto May 2011 - November 2013
24/7, Inc August 2010 - October 2010
Skills
Creativity, Chef, Painting, Drawing, Coloring, Microsoft Word, Microsoft Excel, PowerPoint, Organization, Jungian psychology, Investigation, Highly responsible, Prezi, Administrative..., Driving License, Driving Performance, Morality, Work Ethic, Psychometrics, genogram
Education
Universidad Rafael Landívar 2011 — 2016
Licenciatura en Psicologia Clinica
Savannah College of Art and Design 2009 — 2010
Painting Degree
PayPal December 2014 - Present
PayPal September 2014 - December 2014
PayPal September 2012 - September 2014
24/7, Inc December 2011 - August 2012
Yahoo July 2007 - December 2011
Oat Systems March 2005 - May 2007
Microsoft Corporation 2000 - 2005
IBM Global Services July 1999 - April 2000
Skills
Product Development, Java, Hadoop, Large Scale Systems, Web Technologies, Distributed Systems, Program Management, Scalability, Management, Software Development, MySQL, Design Patterns, Apache, Agile Methodologies, Cloud Computing, Shell Scripting, Web Services, Unix, REST, Scrum, Project Management, Open Source, Software Engineering, Software Design
Education
National Institute of Technology, Trichy 1995 — 1999
BE, CSE
Sagacious IP July 2014 - Present
24/7, Inc December 2012 - September 2013
24/7, Inc April 2012 - March 2013
IPJuvares March 2010 - March 2012
Sumpraxis July 2008 - March 2010
Evalueserve July 2007 - July 2008
Evalueserve July 2006 - July 2007
Skills
Analytics, R, SQL, Data Analysis, Market Research, Strategy, Business Analysis, Business Intelligence, Management Consulting, Consulting, Competitive Intelligence, Analysis, Business Development, Management, Team Leadership, Competitive Analysis, Business Strategy, Team Management, Business Analytics, Business Services, Google Analytics, IP, Patents, Intellectual Property
Education
The Johns Hopkins University 2015 — 2015
Certificate in Data Science Specialization, Data Science, (Course in progress)
Indian Institute of Management, Bangalore 2010 — 2012
PGDM, General Management, Marketing
Indian Institute of Technology, Kanpur 2002 — 2006
B Tech, Aerospace Engineering
YP 2014 - Present
Silicon Valley Indian Professionals Association January 2013 - Present
Rovi 2013 - 2013
Comprehend Systems 2012 - 2013
24/7, Inc July 2010 - December 2012
NextServices 2009 - 2009
Infosys Technologies Ltd 2006 - 2008
Infosys Technologies Ltd 2004 - 2006
Skills
Business Strategy, Product Management, Financial Analysis, Predictive Analytics, Project Portfolio..., Program Management, New Business Development, SaaS, Cloud Computing, Business Development, Pricing, Operations Management, Analytics, Big Data, Solution Architecture, Requirements Analysis, Start-ups, Analysis, Cross-functional Team..., Data Visualization, Mobile Solutions, Client Services, User Interface Design, Contract Negotiation, SOW, PostgreSQL, MySQL, Enterprise Software, Product Marketing, CRM, Business Intelligence, Entrepreneurship, E-commerce, Leadership, Project Management
Education
University of Michigan - Stephen M. Ross School of Business 2008 — 2010
MBA, Marketing & Corporate Strategy
Jawaharlal Nehru Technological University
Bachelor of technology, Major: Electronics, Minor: Computer Science
Conexión Laboral January 2012 - Present
NCO 2011 - 2012
24/7, Inc 2009 - 2011
Skills
Recruiting, Recruitments, HRIS, HR Consulting, Onboarding, Screening, Employee Referral..., Employee Relations, HR Policies, IT Recruitment, Applicant Tracking..., Job Analysis, Performance Management, Talent Management, Human Resources, Technical Recruiting, Talent Acquisition, Benefits Negotiation, Job Fairs, Employee Engagement, Workforce Planning, College Recruiting, Behavioral Interviewing, New Hire Orientations, Temporary Placement, RPO, Assessment Center, Deferred Compensation, Screening Resumes, Internet Recruiting, Job Descriptions, Staffing Services, Employer Branding, Performance Appraisal, Staff Retention, Staff Augmentation, Contract Recruitment, Strategic HR, Taleo
Education
Universidad Rafael Landívar
Universidad del Istmo
Avance Consulting April 2015 - Present
Makro Technologies Inc. February 2012 - April 2015
Deloitte December 2009 - February 2012
24/7, Inc March 2007 - April 2008
Skills
Talent Acquisition, Recruiting, Sourcing, Interviews, Talent Management, Screening, CRM, Management, Negotiation, Healthcare, Customer Service, Research, Technical Recruiting, Applicant Tracking..., Internet Recruiting, Temporary Placement, Executive Search, Human Resources, Screening Resumes, Staffing Services, Onboarding, Benefits Negotiation, Temporary Staffing, Employee Relations, Cold Calling, College Recruiting, Contract Recruitment, Employee Engagement, PeopleSoft, Building Relationships, Organizational..., Recruitment Advertising, New Hire Orientations, Hiring, Training, Employee Training, Leadership, Employee Benefits, Taleo, Resume Writing, Performance Management, Personnel Management, Career Development, HRIS, Career Counseling, Leadership Development, Epic Systems, IT Recruitment, Benefits Administration, Time Management
Education
School of Journalism and Mass Communication Drake University Des Moines, IA 2008 — 2010
Masters, Journalism and Mass Communication
Drake University 2004 — 2008
ARTS & SCIENCES (WITH MAJOR) / LAW DEGREE 3+3, Liberal Arts and Sciences, General Studies and Humanities
Herbert Hoover High School (Des Moines) 1998 — 2003
International Baccalaureate, Science, Mathematics and computer science, Music, Theatre
24/7, Inc February 2013 - Present
Infinera October 2010 - February 2013
Taos 2010 - 2013
Brocade April 2010 - October 2010
Applied Biosystems November 2007 - July 2009
GOOGLE INC June 2007 - December 2007
Google June 2007 - November 2007
DHL- IT SERVICES May 2007 - August 2007
WILSON SONSINI GOODRICH April 2007 - May 2007
California Teachers Association January 2007 - March 2007
Skills
Troubleshooting, Technical Support, Active Directory, XP, Windows 7, Windows, Computer Hardware, VPN, Software Documentation, Servers, Networking, Windows Server, Operating Systems, Microsoft Exchange, Linux, Software Installation, DNS, Switches, SharePoint, Lotus Notes, Cisco Routers, Help Desk Support, VMware, DHCP, Citrix, Routers, Blackberry Enterprise..., Wireless Networking, Windows XP, Security, Hardware, BMC Remedy, Printers
Education
DeVry University 2003 — 2012
Bachelor of Science (B.S.), Technical Management BTHM_US
DeVry University 2003 — 2007
BS, Technical Management
Dos Palos High School 1999 — 2003
Diploma, General Education
[24]7 April 2015 - Present
24/7, Inc February 2013 - Present
[24]7 May 2012 - February 2013
Skills
Human Resources, Onboarding, New Hire Orientations, Recruiting, Management, Talent Acquisition, Performance Management, Technical Recruiting, Employee Engagement, Employee Benefits, Screening, Program Management, SaaS, Cloud Computing, Vendor Management, Employee Relations, CRM, Business Development, Interviews, Benefits Administration, Expenses, Immigration Policy, Employment-based..., Employee Referral...
Education
San Francisco State University 2011 — 2012
De Anza College 2006 — 2009
Associate of Science (AS), Math, Science & Liberal Arts
24/7, Inc May 2012 - Present
Microsoft Tellme 2008 - May 2012
Tellme Networks 2005 - 2007
Prophet January 2003 - September 2005
Viant May 1999 - December 2002
San Francisco Consulting Group (acquired by KPMG Consulting) August 1996 - May 1999
Skills
Product Management, Go-to-market Strategy, SaaS, Analytics, Strategic Partnerships, Product Marketing, Start-ups, Strategy, Competitive Analysis, Business Development, Cloud Computing, Mobile Devices, Business Strategy, CRM, Cross-functional Team..., Leadership, Enterprise Software, Marketing, Professional Services
Education
University of California, Berkeley - Walter A. Haas School of Business
MBA
Harvard University, John F. Kennedy School of Government
MPP, International Relations
Haverford College
BA, Economics
Sysomos August 2014 - Present
24/7, Inc May 2013 - August 2014
Juniper Networks (NYSE: JNPR) April 2011 - March 2013
Janrain, Inc. January 2008 - April 2011
OpenID Foundation January 2008 - February 2011
CheckFree (NASD: CKFR) - acquired by Fiserv (NASD: FISV) March 2005 - December 2007
Paraform, Inc. (acquired by Nikon Metrology) October 1997 - July 2002
Oblix (acquired by Oracle, NASD: ORCL) January 1997 - December 1997
Prior Experience 1988 - 1996
Skills
Product Management, SaaS, Information Technology, Business Development, Business Strategy, Enterprise Software, CRM, Social Media Marketing, M&A experience, Entrepreneurship, Program Management, Competitive Analysis, Strategy, Product Development, Cross-functional Team..., Start-ups, Sales, Marketing, Cloud Computing, Team Building, Executive Management, Lead Generation, Strategic Partnerships, Leadership, Product Marketing, Management, Telecommunications, Mergers & Acquisitions, Project Management, Change Management, Go-to-market Strategy, Strategic Planning, B2B, E-commerce, Integrated Marketing, Analytics, Mobile Devices, User Experience, Business Intelligence, Professional Services, Solution Selling, Vendor Management, Mobile Applications, Multi-channel Marketing, Business Alliances, Integration, Product Launch, Consulting, Pre-sales, Salesforce.com
Education
Stanford University Graduate School of Business
MBA, Marketing, Product Development, Entrepreneurship
United States Naval Academy
BSME, Mechanical Engineering
West Genesee High School
Camillus, NY
NVIDIA June 2015 - Present
NYU Stern School of Business September 2013 - May 2015
24/7, Inc February 2013 - July 2013
Innovation Labs, [24]7 January 2012 - January 2013
Samsung India Software Operations July 2011 - January 2012
Hewlett-Packard June 2010 - August 2010
Skills
Machine Learning, Deep Learning, Natural Language..., Python, CUDA, Artificial Intelligence, C, Linux, Algorithms, Data Structures, Java, SQL, Matlab, Probabilistic Models
Education
New York University 2013 — 2015
Master of Science (M.S.), Data Science, 3.89
R. V. College of Engineering, Bangalore 2007 — 2011
Bachelor of Engineering (B.Eng.), Electronics and Communications, 9.02
Alva's P U College 2005 — 2007
Pre-University Education (11th & 12th), Physics Mathematics Statistics Chemistry, 97%
[24]7 Inc. September 2012 - 2014
Adara October 2011 - August 2012
United Airlines January 2006 - May 2011
Sears 2011 - 2011
Ameniti Travel Clubs, Inc. (a subsidiary of United Airlines) 2005 - 2006
Ameniti Travel Clubs, Inc. (a subsidiary of United Airlines) 2002 - 2005
Carlson Wagonlit Travel 1991 - 2001
Skills
E-commerce, Management, Competitive Analysis, Process Improvement, Analytics, Cross-functional Team..., CRM, Strategy, Business Development, Leadership, Outsourcing, Training, Team Leadership, Product Management, Customer Experience, Customer Service, Operations Management, Online Advertising, Call Centers, Project Management, Team Building, Customer Satisfaction, Vendor Management, Strategic Partnerships, Program Management, Conflict Management, Quality Control, Team Management, Advertising, Marketing Strategy, Contract Negotiation, Airlines, Sales, Digital Marketing, Account Management, Forecasting, Pricing, Product Development, Loyalty Marketing, Travel Management
Education
Graham School of Management, Chicago, IL
Certificate in Project Management, Project Management
Saint Xavier University
Bachelor of Arts (B.A.), IO Psychology, Magna Cum Laude
Consultores para el Desarrollo, S. A. (COPADES) June 2013 - December 2014
Asociación Guatemalteca de Exportadores - AGEXPORT November 2014 - November 2014
Invest in Guatemala April 2013 - May 2013
Universidad Rafael Landivar January 2013 - May 2013
Consultores Para el Desarrollo, S. A. (COPADES) February 2013 - March 2013
24/7, Inc January 2010 - January 2013
Skills
Macroeconomic Analysis, Macroeconomics, Economía, Statistical Data..., Research, Redacción de textos..., Redacción de textos..., Microsoft Office, Translation, English, Teaching, Customer Support, Customer Experience, Liderazgo de equipos, Inglés, Team Leadership, Customer Service, Microsoft Excel
Education
Universidad Rafael Landívar 2015 — 2016
Maestría, Economía y Finanzas Cuantitativas
Universidad Rafael Landívar 2010 — 2014
Licenciatura en Economía Empresarial, Economía, Economics
24/7, Inc December 2012 - Present
Network Equipment Technologies April 2010 - January 2012
Siemens Enterprise Communications January 2004 - April 2009
Siemens(IBM/Siemens) 1995 - 2004
Siemens January 1990 - January 1995
IBM/ROLM January 1988 - January 1990
IBM/ROLM January 1984 - January 1986
Skills
OCS, Lync Server 2010, VoIP, Media Gateways, Gateway, IP, ISDN, SIP, Telecommunications, Switches, Integration, Call Centers, Testing, Software Installation, Unified Communications, Telephony, Security, Cloud Computing, Virtualization, TCP/IP, Software Documentation, Enterprise Software, Wireless, Ethernet, Networking, QoS
Education
Ohlone College 2011 — 2012
in progress
Palm Beach Community College 2010 — 2011
in progress
Media Innovation Group December 2012 - January 2014
24/7, Inc June 2012 - November 2012
Maloney for Congress 2012 March 2012 - May 2012
Skills
Social Media Marketing, Social Media, Microsoft Office, Facebook, Blogging, Social Networking, Editing, Research, Public Relations, Online Advertising, Advertising, PowerPoint, Marketing, Salesforce.com, Microsoft Excel, Online Marketing, Marketing Communications, Creative Writing, Photoshop, Data Analysis, Email Marketing, Event Planning, Microsoft Word
Education
The Ohio State University 2007 — 2011
BA, History (Theatre Minor)
The Ohio State University 2007 — 2011
Bachelor of Arts (BA), History
Bank Street College of Education 1993 — 2010
8th grade diploma
Stuyvesant High School 2003 — 2007
High School Diploma
Colegio Bilingue KIYBAL May 2011 - December 2011
24/7, Inc October 2010 - April 2011
Skills
Analytics, Logistics, Drawing, Financial Risk, LaTeX, Project Management, PowerPoint, English, Microsoft Excel, Russian, Spanish, Public Speaking, Translation, Leadership Development, Market Analysis, Construction
Education
Universidad de San Carlos de Guatemala 2012 — 2017
Universidad Rural de Guatemala 2010 — 2014
Ingeniería Industrial
24/7, Inc March 2013 - Present
Zenefic, Inc. August 2011 - Present
Shopalize, Inc. (Acquired by [24]7, Inc.) April 2011 - April 2013
Altera Corporation February 2006 - December 2011
Emerson July 2003 - June 2004
Infosys July 2002 - June 2003
Skills
Product Management, Business Development, Web Application Design, iPhone Application..., Online Advertising, SaaS, E-commerce, Amazon Web Services..., User Experience, Cloud Computing, Start-ups, Scalability, Entrepreneurship, Agile Methodologies, Software Development, Mobile Applications
Education
University of Southern California 2004 — 2006
MS, Electrical Engineering
Government College of Engineering Pune 1998 — 2002
BE, Instrumentation & Control
Sonus Networks April 2014 - Present
Bill Kurtz Consulting Inc September 1986 - Present
Womble Carlyle Sandridge & Rice LLP December 2013 - February 2014
24/7, Inc October 2012 - July 2013
Live Gamer June 2012 - May 2013
Ring Central June 2012 - September 2012
Silicon Image July 2011 - March 2012
Network Equipment Technologies April 2007 - July 2011
Appscio February 2007 - February 2008
Ditech Networks INc April 2006 - March 2007
Skills
Applicant Tracking..., Recruiting, Executive Search, Technical Recruiting, Start-ups, Talent Management, Sourcing, Contract Recruitment, Temporary Placement, Employee Benefits, HR Consulting, Onboarding, Benefits Negotiation, Workforce Planning, SDLC, Hiring, Staffing Services, Vendor Management, Marketing, SaaS, HRIS, Executive Management, Job Descriptions, Account Management, Team Building, E-commerce, Professional Services, Sales, Management, Leadership, Networking, Consulting, Human Resources, Cloud Computing, Telecommunications, Talent Acquisition, Wireless, Strategy, VoIP
Education
Notre Dame de Namur University 1984 — 1986
MBA, Management/Marketing
Marshall University 1967 — 1970
Bachelor of Arts (B.A.), Vocational Rehabilitation and Counseling
Bishop McCort
C&J Energy Services April 2015 - Present
Nabors Completion and Production Services September 2014 - March 2015
Spring Family Physicians May 2014 - September 2014
A Care Home Health Services May 2013 - February 2014
Fred Haas Toyota World April 2012 - February 2013
24/7, Inc November 2010 - April 2011
Convergys February 2010 - May 2010
Skills
Outstanding Customer..., Nursing, Patient Care, Medical Terminology, Microsoft Word, HIPAA, Data Entry, CPR Certified, Healthcare, Medical Records, Hospitals, BLS, Oil & Gas, Accounting, ADP, Oildex, Microsoft Excel, Customer Service
Education
Lone Star College-CyFair 2014 — 2017
Associate's Degree, Business Administration, Human Resource
St. Paul University Manila 2005 — 2009
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
dót Branding Solutions 2013 - Present
24/7, Inc November 2010 - February 2013
24/7, Inc August 2010 - November 2010
Organismo Judicial Guatemala March 2005 - August 2010
Skills
Mercadotecnia en medios..., Publicidad, Redes sociales, Photoshop, Digital Photography, Fotografía, Medios de comunicación, Edición de fotografía, Fotografía comercial, Fotografía de naturaleza, Producción radiofónica, Edición de vídeo, Edición de audio, Organización de eventos, Publicidad y relaciones..., Relaciones públicas, Servicio de atención al..., Public Relations, Planificación...
Education
Universidad Rafael Landívar 2004 — 2008
Licenciado en Marketing énfasis en Publicidad, Económicas
24/7, Inc June 2012 - Present
Deloitte June 2007 - September 2011
BearingPoint March 2005 - May 2007
Banco Santander 2000 - 2007
Education
Instituto Tecnológico Autónomo de México 2005 — 2009
Maestría, TI y Administración
Tecnológico de Monterrey 2006 — 2006
Diplomado, Aplicaciones WEB con JAVA
Instituto Politécnico Nacional 1999 — 2003
Licenciatura, Informática
GenCom International January 2014 - Present
SocialSource November 2014 - January 2015
Sensify US Inc February 2014 - August 2014
24/7, Inc November 2012 - December 2013
PINC Solutions April 2010 - October 2012
DualPoint Wireless January 2010 - March 2010
Vicente Capital Partners May 2009 - July 2009
SmartDrive Systems March 2008 - February 2009
Trimble February 2007 - March 2008
Trimble February 2007 - December 2007
Skills
SaaS, Enterprise Software, Start-ups, Strategy, Management, Program Management, CRM, Leadership, Professional Services, Cross-functional Team..., Cloud Computing, Product Management, Business Process, Business Development, Business Strategy, Telecommunications, Integration, Mobile Devices, Consulting, Product Marketing, Outsourcing, Process Improvement, Team Building, Entrepreneurship, Operations Management, Supply Chain, Solution Selling, Strategic Partnerships, Executive Management, ERP, Vendor Management, Software, Sales Operations, Training, Agile Methodologies, Team Leadership, Software Development, Salesforce.com, Mergers & Acquisitions, Sales Process, Product Development, Project Planning, Business Intelligence, Sales, Supply Chain Software, Forecasting, Business Process..., General Management, Management Consulting, Software Project...
Education
United States Naval Academy 1974 — 1978
Bachelor of Science, Management and Technology
24/7, Inc December 2012 - November 2014
Oracle (Contracting Through Infinity Solutions Enterprise) October 2011 - January 2012
Infinity Solutions Enterprise September 2011 - January 2012
Ericsson July 2010 - January 2011
Gazillion Entertainment March 2010 - May 2010
Taos Mountain, Santa Clara, CA May 2005 - March 2009
InnoPath Software December 2006 - October 2007
Sun Microsystems July 2006 - December 2006
OpenTV May 2005 - May 2006
Warren's Signature January 2003 - April 2005
Education
UCSC Extension 2010 — 2011
Linux System Administration and Programming Certificate, Linux System Administration
Computer Learning Center
Diploma, Programming
Purdue University
Civil Engineering
24/7, Inc April 2013 - Present
Enkata October 2011 - April 2013
UTOPY (acquired by Genesys) April 2010 - October 2011
eLoyalty (acquired by TeleTech) September 2008 - February 2010
BrightHouse Networks January 2006 - September 2008
Lowe's Home Improvement June 2004 - January 2006
University of Florida May 2001 - June 2004
LucasArts May 2003 - August 2003
Skills
PMBOK, Scrum, Agile, IVR, Nuance, C#, C++, Java, Speech Recognition, Speech Analytics, Green Belt, MBA, SaaS, Cloud Applications, Cloud Computing, Big Data, Data Analysis, Software Project..., Agile Methodologies, Project Management, Unix, Product Management, Pre-sales, Enterprise Software, Call Centers
Education
University of Central Florida 2008 — 2010
MBA, Business, 4.0
University of Florida 2000 — 2004
BA, Business CS
The Shot Sports Place April 2015 - Present
Los Antojitos January 2015 - April 2015
Westin Hotels & Resorts September 2013 - January 2015
Walt Disney World April 2013 - July 2013
Walt Disney World January 2013 - April 2013
24/7, Inc May 2011 - December 2012
&Cafe December 2008 - June 2010
Skills
Servicio de atención al..., Planificación..., Estrategia de..., Español, Microsoft Office, Inglés, Estrategia empresarial, Trabajo en equipo, Microsoft Excel, Liderazgo de equipos, Microsoft Word, Mercadotecnia, Redes sociales, Negociación, Relaciones públicas, Customer Service
Education
Universidad Rafael Landívar 2008 — 2014
Licenciatura en Administración, Hoteles y Restaurantes
LinkedIn September 2014 - Present
24/7, Inc March 2013 - September 2014
Shopalize, Inc. (Acquired by [24]7, Inc.) April 2012 - March 2013
Netflix April 2011 - April 2012
Yahoo! Inc August 2008 - April 2011
Yahoo! Inc December 2006 - July 2008
Thunder Data Systems May 2004 - November 2006
Thunder Data Systems May 2003 - December 2003
Texas A&M University-Kingsville October 2001 - May 2003
Dnyandeep Infotech Pvt. Ltd. June 1999 - June 2001
Skills
JavaScript, HTML, CSS, AJAX, jQuery, PHP, Symfony, Java, Accessibility, YUI, Front-end Performance, MySQL, Apache, Web Applications, User Experience, HTML 5, HTML5, Web Development, Software Development
Education
Texas A&M University-Kingsville 2001 — 2004
M.S., Electrical Engineering
Shivaji University 1995 — 1999
B.E., Electrical Engineering
Upwork April 2014 - Present
24/7, Inc July 2013 - April 2014
24/7, Inc April 2013 - July 2013
24/7, Inc July 2012 - April 2013
24/7, Inc August 2011 - June 2012
Yodlee Infotech Pvt Ltd February 2010 - August 2011
Yodlee Infotech Pvt Ltd May 2008 - June 2010
Oracle August 2006 - May 2008
Skills
Java Enterprise Edition, Core Java, Scala, Big Data, MapReduce, Hadoop, Storm, Kafka, ZooKeeper, Apache Pig, Hive, Pig Latin, Guice, Clojure, Cascalog, Agile Project Management, EMR, REST, Hibernate, SQL, JBoss Application Server, JavaScript, PL/SQL, JMS, Perl, Amazon Web Services..., Team Management, Team Leadership, J2EE, OSGi, Struts2, Tiles, SSO, Amazon Web Services, Servlets, Spring, MySQL, Struts, Python, Cascading, Avro, Oozie, ElasticSearch, Service Oriented..., JMeter, MongoDB, Chef, AWS, Amazon S3, Spring Framework
Education
Indian Institute of Technology, Kharagpur 2002 — 2006
Bachelore Of Technology, Computer Scince and Engineering
Hays September 2014 - April 2015
Peoplesource Staffing Solutions June 2014 - July 2014
ManpowerGroup September 2011 - January 2013
24/7, Inc June 2010 - August 2011
Skills
Technical Recruiting, Talent Acquisition, Recruiting, Screening, BPO, Sourcing, Team Management, Performance Management, Talent Management, Vendor Management, Employee Relations, Human Resources, HR Consulting, Benefits Negotiation, Executive Search, Teamwork, Recruitments, Screening Resumes, Internet Recruiting, Performance Appraisal, Contract Recruitment
Education
Conestoga College 2013 — 2013
Global Business Management, Business Administration and Management, General
JBIET 2007 — 2011
Bachelor of Technology (B.Tech.), Information Technology
Vanguard January 2014 - Present
24/7, Inc January 2013 - January 2014
SAP January 2013 - September 2013
GameStop April 2010 - January 2013
Skills
HTML, Databases, CSS, Microsoft Office, Troubleshooting, XML, JavaScript, Access, Software Development, Visio, Java, SharePoint, ASP.NET, HTML 5, Project Management, Mobile Devices, Visual C#, Customer Service, MySQL, Microsoft SQL Server, C#, Networking, Agile Methodolgy, Windows, Programming, Web Development, Scrum, Visual Studio, Operating Systems, Agile Project Management, ASP, Business Intelligence, Agile Methodologies, Web Applications, .NET, Test Driven Development, AngularJS, Spring, Leadership, HTML5
Education
Penn State University 2009 — 2013
Bachelor of Science (B.S.), Information Science & Technology, 3.2 Overall GPA
24/7, Inc May 2013 - Present
Skills
ITIL, Security, ISO 27001, COBIT, Linux, BCP, BIA, DRP, Administración de..., Administración de..., Administración de..., Administración de..., Diseño y análisis de..., Diseño y desarrollo de..., Plataformas E-Learning, Administración de..., IT Management, PMI, MCP, IT Risk Management, Risk Management, Centros de Datos, Cloud Computing IaaS, Information Security, IT Audit, Disaster Recovery, PCI DSS, Network Security, Information Technology, Cloud Computing, ISO 20000, CEH, Risk Assessment, Computer Forensics, BS25999
Education
Universidad Galileo 2005 — 2006
MSC, Bases de Datos
Universidad Francisco Marroquín 1999 — 2005
Ingenieria, Ingenieria en Sistemas
24/7, Inc June 2013 - Present
24/7, Inc April 2012 - June 2013
24/7, Inc July 2010 - April 2012
24/7, Inc July 2009 - June 2010
SUACOR January 2008 - May 2009
Transactel October 2006 - December 2007
E-monee February 2005 - June 2006
Lanaguage schools September 1998 - January 2005
IGA 2000 - 2003
IGA 2000 - 2003
Skills
Organizational..., Talent Management, Talent Development, Call Center, Leadership Development, Employee Relations, HR Strategy, Performance Management, Employee Engagement, Personnel Management, Talent Acquisition, Leadership, Recruiting, Onboarding, Coaching, Employee Training, Call Centers, Negotiation, BPO, Strategy, Training, Program Management, Management, Human Resources, Team Leadership, Performance Appraisal, Operations Management, Employee Benefits, HR Consulting, Labor Relations, Policy, Workforce Planning, Process Improvement, HR Policies, HRIS, Strategic HR, Training Delivery
Education
Universidad Francisco Marroquín 2007 — 2009
Master's degree, Human Resources
Universidad Francisco Marroquín 1998 — 2004
Licentiate degree, Clinical Psychology
Julio Verne 1993 — 1997
High School, Baccalaureat Litteraire
Rateshop.com September 2013 - Present
[24]7 Inc. November 2006 - September 2013
[24]7 Inc. March 2004 - October 2006
MBNA America December 2002 - March 2004
MBNA America April 2000 - December 2002
MBNA Europe January 1998 - April 2000
MBNA America January 1997 - January 1998
MBNA America January 1993 - January 1997
MBNA America October 1989 - January 1993
Skills
Strategy, Business Development, Enterprise Software, Management, Analytics, Marketing, Sales, Mergers & Acquisitions, Advertising, Customer Retention, Executive Management, Customer Experience, Customer Service, Retail, Credit Cards, Due Diligence, BPO, Call Center, Portfolio Management, Vendor Management, New Business Development, Credit, Mergers, Account Management, Global Sourcing, Strategic Planning, CRM, Product Management
Education
University of Delaware - Lerner College of Business and Economics 1986 — 1990
Bachelor of Science, Economics
EMLYON Business School 1990 — 1990
International Business
24/7, Inc March 2013 - Present
Filice Insurance July 2012 - February 2013
Various businesses throughout the Bay Area November 2008 - July 2012
Landmark Education September 2011 - March 2012
Dropbox May 2011 - July 2011
Intero Real Estate Services May 2008 - October 2008
Intero Real Estate Services January 2005 - April 2008
Intero Real Estate Services March 2003 - December 2004
ServerLogic April 1997 - August 2002
Advanced Technical Resources December 1996 - April 1997
Skills
PHR, Technical Recruiting, HRMS Implementations, HR Project Management, Executive Coaching, HR Guidance, Training Skills, Group Presentations, Compensation Strategy, ADP HRB, ADP ezLaborManager, Payroll Conversions, PayX, Lawson HRIS, Employee Self Service, Leave Administration, Employee Database..., HR Policy Formulation, Generalist Profile, Statutory Compliances, Training, Employee Relations, Human Resources, Compensation Structures, Deferred Compensation, Personnel Management, Recruiting, SPHR, Succession Planning, Management, Strategy, Employee Benefits, Temporary Placement
Education
University of Phoenix
MBA, Human Resources Management
University of California, Santa Barbara 1987 — 1991
BA, Law and Society
Arizona State University 1986 — 1987
Business
Squared Services April 2015 - Present
ValMark Securities November 2014 - Present
Organizational Architecture, Inc. November 2012 - Present
ValMark Securities March 2014 - November 2014
The University of Akron November 2011 - December 2013
24/7, Inc May 2013 - June 2013
Skills
Computer Repair, Windows 7, Windows Vista, Google Apps, Windows XP Pro, FTP, Computer Hardware..., Technical Writing, Computer Software..., Network Administration, Training Manuals, Encryption Software, Endpoint Security, Customer Service, Citrix, Computer Hardware, Hardware, Microsoft Office
Education
Cleveland Heights High School
The University of Akron
Computer Information Systems
Bill.com July 2014 - Present
24/7, Inc September 2012 - July 2014
A.T. Kearney May 2012 - August 2012
Microsoft Corporation January 2011 - May 2012
Microsoft Corporation March 2010 - February 2011
Microsoft January 2006 - March 2010
Microsoft October 2003 - December 2005
Skills
Computer Science, SaaS, Agile Methodologies, Product Management, Enterprise Software, Cloud Computing, Software Engineering, Scrum, Mobile Devices, Software Development, Go-to-market Strategy, C++, Data Mining, Cross-functional Team..., Business Intelligence, Mobile Applications, Web Services, Program Management, Analytics, Corporate Finance, Equity Research Analysis, Value Investing, Distributed Systems, Software Project..., Software Design, Product Strategies, Management, Strategy, Scalability, Strategic Partnerships, Start-ups, Leadership, Telecommunications
Education
University of California, Berkeley - Walter A. Haas School of Business
MBA
University of Illinois at Urbana-Champaign
Masters, Computer Science
University of Mumbai
Bachelor, Computer Engineering
D. G. Ruparel College
Cortina Systems March 2014 - Present
(CONSULTING) IDM Solutions May 2013 - Present
[24]7 Inc. May 2012 - May 2013
Silicon Image August 2007 - March 2012
PortalPlayer May 2005 - April 2007
NVIDIA 2007 - 2007
Neoforma September 2004 - May 2005
Siersema Consulting January 2000 - September 2004
SPL WorldGroup January 2003 - July 2003
Stream Machine July 1999 - July 2000
Skills
Talent Management, Human Resources, Employee Relations, Talent Acquisition, Executive Search, Compensation & Benefit, Organizational..., Leadership Development, Mergers & Acquisitions, Employee Benefits, Leadership, Change Management, Executive Coaching, Management, Strategy, Performance Management, Program Management, HR Policies, Executive Management, HRIS, Personnel Management, Recruiting, Workforce Planning, HR Consulting, Sourcing, Training, Deferred Compensation, Employee Engagement, Temporary Placement, Onboarding, Coaching, Management Consulting, CRM, Employment Law, Technical Recruiting, Strategic HR, College Recruiting, Organizational..., Succession Planning, Benefits Administration, Interviews, Benefits Negotiation, Organizational Design, Internet Recruiting, Job Descriptions, Employer Branding
Education
San Jose State University
BS, Business, Human Resources
OpenTable August 2014 - Present
OpenTable March 2013 - Present
[24]7 Inc. September 2012 - March 2013
ATApps Software, LLC September 2012 - March 2013
Research In Motion March 2009 - September 2012
Microsoft March 2007 - March 2009
Nokia Research Center August 2005 - February 2007
Mitel 2001 - 2003
Nortel Networks - Design.Interpretive 1999 - 2001
Nortel Networks 1997 - 1999
Skills
Interaction Design, User Interface Design, User Interface, User Experience, User-centered Design, Usability Testing, Design Strategy, User Experience Design, Visual Design, Prototype, Experience Design, Information Design, Task Analysis, User Research, Mobile Devices, Human Computer..., Rapid Prototyping, Graphic Design, Design Thinking, Information Architecture, Heuristic Evaluation, Service Design, Product Design, Wire Framing, Ethnography, Industrial Design, Concept Development, Mobile Applications, Data Visualization, Design Management, Web Applications, Usability, Contextual Inquiry, Participatory Design, Concept Generation, Mobile Design, Paper Prototyping, Concept Design, Accessibility, Wireframes, User Scenarios, Research Design, Iterative Design, Usability Engineering, Human Factors, Storyboarding, Card Sorting, Strategic Design, Prototyping, Design Leadership
Education
Interaction Design Institute Ivrea 2003 — 2005
Masters of Interaction Design, Interaction Design
Carleton University 1993 — 1997
B.I.D., Industrial Design
24/7, Inc May 2012 - Present
Tellme Networks January 2003 - May 2012
Inktomi June 1998 - October 2001
Scopus Technology June 1996 - June 1998
Education
University of California, Berkeley 1988 — 1996
BA, Computer Science
Capgemini February 2014 - Present
24/7, Inc (Latin America) July 2011 - February 2014
24/7, Inc (Latin America) April 2010 - June 2011
24/7, Inc (India) July 2009 - April 2010
24/7, Inc February 2008 - June 2009
24/7, Inc (India) May 2007 - February 2008
Skills
Microsoft Office, Customer Service, Microsoft Excel, Financial Analysis, Banking, Strategic Planning, Business Analysis, Microsoft Word, PowerPoint, Business Strategy, Financial Modeling, Leadership, Program Management, Budgets, Finance, Analysis, Strategic Financial..., Corporate Finance, Forecasting, MIS, Pricing, Financial Reporting, Accounting, Business Planning, Offshoring, Financial Accounting, Leadership Development, Data Analysis, Financial Planning
Education
Symbiosis Institute of Business Management 2005 — 2010
PGDBA (MBA), Finance & Operations
Bangalore University 2000 — 2005
Bachelor of Commerce (B.Com.), Finance, General
Bishop cotton boys school 1990 — 2000
Workday October 2014 - Present
24/7, Inc January 2011 - September 2014
Voxify 2010 - 2011
Skills
Computer Network..., NOC, SaaS, Active Directory, Linux System..., Nagios, MySQL, Cloud Computing, Pre-sales, TCP/IP, Perl, Java, C++, Unix, Linux, Agile Methodologies, Distributed Systems, Speech Recognition, Solaris
Education
California State University-East Bay 2006 — 2009
Bachelor's degree, Computer Science
24/7, Inc June 2012 - Present
Microsoft May 2008 - May 2012
Openwave March 2000 - May 2008
GTE Government Systems 1995 - 1998
Skills
Distributed Systems, Scalability, Perl, Java, XML, Software Development, Agile Methodologies, Hadoop, Enterprise Software, REST, Solaris, Web Services, Cloud Computing, Mobile Applications, Scala, MySQL, Apache, Cassandra, Servlets, kafka, Big Data, Storm, jQuery Mobile
Education
University of California, Berkeley 1991 — 1995
Bachelor of Science (BS), EECS
24/7, Inc February 2013 - Present
Magma Design Automation November 2005 - May 2012
Avant! Corporation 1998 - 2002
Executive Office of the President, United States Trade Representative 1993 - 1998
Skills
Semiconductors, Revenue Recognition, Securities Litigation, IC, Strategic Partnerships, Mergers, Mergers & Acquisitions, Negotiation, EDA, Start-ups, SaaS
Education
University of the Pacific - McGeorge School of Law 1987 — 1990
JD, Law
Loyola Marymount University 1983 — 1987
BA, Political Science
Facebook December 2014 - Present
[24]7 January 2014 - December 2014
24/7, Inc July 2012 - December 2013
24/7, Inc July 2010 - August 2012
24/7, Inc February 2010 - June 2010
IBM June 2007 - January 2010
Skills
Core Java, Data Structures, Servlets, Java Enterprise Edition, Scalability, JUnit, Ant, Algorithms, Hibernate, Spring, JSP, DB2, SOAP, Perl, Agile Methodologies, Eclipse, Hadoop, Websphere, Requirements Analysis, PL/SQL, Web Services, JDBC, Java, MySQL, SQL, Spring Framework
Education
Indian Institute of Technology (Banaras Hindu University), Varanasi 2003 — 2007
Bachelor's degree
Indian Institute of Technology (Banaras Hindu University), Varanasi 2003 — 2007
B Tech, Mechanical
Splunk October 2014 - Present
24/7, Inc May 2013 - October 2014
Cataphora March 2010 - April 2013
Cataphora December 2006 - February 2010
Cataphora November 2004 - December 2006
Edusoft January 2004 - October 2004
Edusoft June 2003 - December 2003
Macromedia August 2000 - June 2001
Supplybase.inc January 1999 - August 2000
Skills
Data Analysis, Java, Data Integration, Software Development, Software Engineering, Unix, Python, Social Network Analysis, Databases, Java Enterprise Edition, Analytics, Algorithms, Distributed Systems, Shell Scripting
Education
Stanford University 1997 — 1999
Master of Science (MS), Mathematics
University of Arizona 1992 — 1997
Bachelor of Science (BS), Ecology and Evolutionary Biology, Mathematics
24/7, Inc August 2012 - Present
Roomlinx, Inc. November 2011 - August 2012
Blockbuster August 2011 - November 2011
EchoStar Corporation August 2009 - July 2011
EchoStar Corporation January 2007 - July 2009
Dish Network June 2001 - December 2006
Dish Network July 2000 - May 2001
MariTel, Inc. & Independent Consultant April 1999 - June 2000
Dish Network May 1997 - March 1999
EchoStar Corporation September 1993 - April 1997
Skills
Distribution Strategies, Customer Service, Scalability, Telecommunications, Cross-functional Team..., Product Management, Strategic Partnerships, Program Management, Start-ups, Operations Management, Inspiring Leadership, Cross Functional Team..., Business Development, Cloud Computing, New Business Development, Management, Leadership, Account Management, SaaS, Vendor Management, Process Improvement, Strategic Planning, Contract Negotiation, Team Building, Mobile Devices, Product Development, Marketing, Call Centers, Strategy, Analysis, CRM, Competitive Analysis, Sales, Product Marketing, Analytics, Team Leadership, P&L Management, Salesforce.com, Sales Operations, Business Process..., Customer Experience, Retail, Executive Management, Business Strategy, Mergers & Acquisitions, Enterprise Software, Outsourcing, Human Resources, Forecasting, Customer Retention
Education
The University of Chicago 1988 — 1990
Master of Business Administration (MBA), Finance, General
The University of Chicago - Booth School of Business 1988 — 1990
MBA, Finance
Wayne State University 1978 — 1982
BS, Business Administration
Newpark Resources, Inc February 2013 - Present
Tech Mahindra (formerly Mahindra Satyam) May 2010 - February 2013
Noetix Corporation October 2006 - April 2010
24/7, Inc October 2005 - July 2006
Phoenix IT Solutions Ltd December 2004 - March 2005
Skills
Oracle Applications, SQL, PL/SQL, OA Framework, XML Publisher, Oracle E-Business Suite, Oracle Reports, Oracle, ERP, OBIEE, Oracle Discoverer, Toad, SOA 11G, Oracle SQL, RICE components, Performance Tuning, Order Management, Oracle Forms, Integration, Oracle SQL Developer
Education
Indira Gandhi National Open University
Post Graduate Diploma in Management
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.), Computer Science & Engineering
SSVN
AT&T September 2014 - Present
Angie's List June 2014 - September 2014
[24]7, Inc.no November 2013 - December 2013
[24]7 Inc. March 2011 - October 2013
[24]7 Inc. August 2010 - February 2011
[24]7 Inc. May 2010 - July 2010
[24]7 Inc. October 2008 - April 2010
[24]7 Inc. December 2006 - September 2008
Skills
Team Management, BPO, Transition Management, Quality Assurance, Outsourcing, Sla, Business Analysis, Incident Management, Microsoft Excel, Outlook, Customer Satisfaction, Customer Service, Mentoring, Training, Call Centers, Leadership, Performance Management, Process Improvement, Operations Management, Management, Team Leadership, Employee Engagement, Customer Experience, SLA
Education
Jawaharlal Nehru Technological University 2004 — 2009
3 Years of Coursework Completed, Computer Science
Nalanda Jr. College 2002 — 2004
Intermediate
B.R.J.C Parsi High School
Visa March 2015 - Present
Visa November 2014 - March 2015
Visa March 2013 - November 2014
24/7, Inc January 2012 - March 2013
Voxify September 2011 - January 2012
Voxify March 2010 - September 2011
Skills
Applications, Application Architecture, Java, Python, Software Development..., Software Quality..., Debugging, Backend Development, RESTful WebServices, SOAP, SoapUI, REST, XML, SQL, MySQL, Oral & Written..., Data Integration, Speech Recognition, Account Management, Key Account Management, Relationship Management, JavaScript, PHP, Technical Writing, Payment Systems, Payments, Monetization, Agile Methodologies, Cloud Computing, SDLC, Integration, CRM, Enterprise Software, Product Management, Management, SaaS, Strategy
Education
University of California, Berkeley 2007 — 2009
B.A., Computer Science
Facebook October 2014 - Present
24/7, Inc May 2012 - October 2014
Microsoft June 2007 - May 2012
Carnegie Mellon University May 2005 - May 2007
Tellme Networks May 2006 - August 2006
Intel October 2004 - May 2005
Skills
Software Engineering, Algorithms, Perl, HTML 5, CSS3, JavaScript, Web Applications, jQuery, jQuery Mobile, Web Services, Software Design, Software Development, Embedded Systems, Distributed Systems, C++, C, C#, XML, VXML, SCXML, Multithreading, Speech Recognition, Machine Learning, CSS
Education
Carnegie Mellon University 2003 — 2007
BS, MS, Electrical and Computer Engineering
Kolese Kanisius - Senior High School 2000 — 2003
Genentech July 2013 - January 2014
24/7, Inc November 2012 - December 2013
Trilibis Mobile March 2012 - August 2012
Better Business Consulting & Training February 2011 - August 2011
Accenture August 2010 - February 2011
Skills
QuickBooks, Web Project Management, IT Service Management, SharePoint, Public Speaking, Data Analysis, Corporate Events, Project Coordination, Team Leadership, Team Building, Event Management, Data Entry, Communication Skills, Project Management, Microsoft Office, SaaS, Customer Service, Cloud Applications, IVR, Testing, Training, Clarity PPM, QuickBase, Program Coordination, Presentation Preparation, MS Office tools, High Organizational..., Coordinating Events, Highly detail oriented, Sense Of Responsibility, Flexible Working, Sense Of Urgency, Listener, Large Scale Events, IT Project & Program..., Start-ups
Education
German Jordanian University
Bachelor's degree
Fachhochschule Köln
Exchange Program
Amman Baptist School
Diploma
Embassy of Canada May 2012 - Present
Embassy of Canada May 2012 - Present
International School Project August 2009 - Present
Universidad de San Carlos de Guatemala January 2008 - May 2012
24/7, Inc March 2008 - May 2010
Skills
Immigration, International Trade, Licenciado en..., Intérprete Profesional, Traductólogo Profesional, Team Leadership, Emproista, Linguistics, English, Spanish, Translation, Localization, Technical Translation, Language Services, Subtitling, Interpreting, Legal Translation, Medical Translation, Language Teaching
Education
Universidad de San Carlos de Guatemala 2008 — 2012
Licenciatura en Ciencias Lingüísticas con énfasis en Traducción e Interpretación, Traducción e Interpretación Profesional
Universidad de San Carlos de Guatemala 2008 — 2012
Técnico en Traducción y Correspondencia Internacional
Colegio Salesiano Don Bosco 1996 — 2007
Bachiller en Ciencias y Letras