800 Support
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800 Support Employees
Employee
Years
Job
Industry
John Stadter John Stadter's 800 Support Experience May 1994 - September 2001
Job Chief Executive Officer at First Call Resolution, LLC
Industry Outsourcing/Offshoring
Experience
First Call Resolution, LLC May 2014 - Present
First Call Resolution June 2005 - May 2014
ComSpanUSA April 2001 - January 2008
800 Support May 1994 - September 2001
Eyeonics January 1990 - April 1994
Crystal Specialties Inc - Akzo NV June 1984 - June 1990
Technical Images, Inc June 1979 - June 1984
Skills
Innovative Problem..., Leadership Development, Call Center, Start-ups, Telecommunications, Outsourcing, Customer Relations, Call Centers, Customer Service, Entrepreneurship, Leadership, Strategic Planning, Negotiation, Vendor Management, Project Management, Management, Account Management, Team Leadership, Creative Direction, Customer Satisfaction, New Business Development, Process Improvement, Sales, Customer Experience, Coaching, CRM, Team Building, Strategy, Operations Management, Training, Business Development, Employee Relations, Performance Management, Strategic Partnerships, Cross-functional Team..., Data Analysis, Customer Retention, Call Center Development, VoIP, Team Management, Business Planning
Education
Lewis and Clark College 1975 — 1979
Bachelor's degrees, Economics and Business
First Call Resolution, LLC May 2014 - Present
First Call Resolution June 2005 - May 2014
ComSpanUSA April 2001 - January 2008
800 Support May 1994 - September 2001
Eyeonics January 1990 - April 1994
Crystal Specialties Inc - Akzo NV June 1984 - June 1990
Technical Images, Inc June 1979 - June 1984
Skills
Innovative Problem..., Leadership Development, Call Center, Start-ups, Telecommunications, Outsourcing, Customer Relations, Call Centers, Customer Service, Entrepreneurship, Leadership, Strategic Planning, Negotiation, Vendor Management, Project Management, Management, Account Management, Team Leadership, Creative Direction, Customer Satisfaction, New Business Development, Process Improvement, Sales, Customer Experience, Coaching, CRM, Team Building, Strategy, Operations Management, Training, Business Development, Employee Relations, Performance Management, Strategic Partnerships, Cross-functional Team..., Data Analysis, Customer Retention, Call Center Development, VoIP, Team Management, Business Planning
Education
Lewis and Clark College 1975 — 1979
Bachelor's degrees, Economics and Business
Josh Bigham Josh Bigham's 800 Support Experience January 1998 - January 1999
Job Customer Service at Smilebox
Industry Computer Software
Experience
Smilebox January 2009 - March 2014
Jigsaw Learning March 2009 - June 2009
RIPL Corp January 2008 - October 2008
Seattle Mortgage January 2005 - January 2008
Qwest Communication January 2003 - January 2005
Microsoft January 1999 - January 2003
800 Support January 1998 - January 1999
Skills
Process Improvement, Software Documentation, Testing
Education
Everest College-Seattle 2013 — 2014
Licensed Massage Practitioner., Massage Therapy/Therapeutic Massage
Benson Polytechnic High School 1993 — 1997
Diploma, Engineering
Smilebox January 2009 - March 2014
Jigsaw Learning March 2009 - June 2009
RIPL Corp January 2008 - October 2008
Seattle Mortgage January 2005 - January 2008
Qwest Communication January 2003 - January 2005
Microsoft January 1999 - January 2003
800 Support January 1998 - January 1999
Skills
Process Improvement, Software Documentation, Testing
Education
Everest College-Seattle 2013 — 2014
Licensed Massage Practitioner., Massage Therapy/Therapeutic Massage
Benson Polytechnic High School 1993 — 1997
Diploma, Engineering
Roger Payne Roger Payne's 800 Support Experience June 1993 - May 1999
Job Customer Service Representative at Portland General Electric
Industry Utilities
Experience
Portland General Electric 2006 - Present
Doorposts Publishing May 1999 - December 2005
800 Support June 1993 - May 1999
Skills
Microsoft Office, Software Documentation, Customer Service, Microsoft Excel, Microsoft Word, Outlook, Windows, Training, Troubleshooting, Process Scheduler, Process Improvement, Supervisory Skills, Leadership, Analysis, Team Leadership, Public Speaking, Project Planning, Project Management, Social Media, Program Management, Strategic Planning
Education
Portland Community College 2006 — 2006
Certificate, Leadership and Management
Portland Community College 1990 — 1991
Certificate, Technical Writing
Multnomah Bible College 1979 — 1984
Bachelor of Science, Biblical Education
Portland General Electric 2006 - Present
Doorposts Publishing May 1999 - December 2005
800 Support June 1993 - May 1999
Skills
Microsoft Office, Software Documentation, Customer Service, Microsoft Excel, Microsoft Word, Outlook, Windows, Training, Troubleshooting, Process Scheduler, Process Improvement, Supervisory Skills, Leadership, Analysis, Team Leadership, Public Speaking, Project Planning, Project Management, Social Media, Program Management, Strategic Planning
Education
Portland Community College 2006 — 2006
Certificate, Leadership and Management
Portland Community College 1990 — 1991
Certificate, Technical Writing
Multnomah Bible College 1979 — 1984
Bachelor of Science, Biblical Education
Mike Burry Mike Burry's 800 Support Experience November 1998 - November 1999
Job Software Developer at Oracle
Industry Internet
Experience
Oracle January 2012 - Present
Umbra Photography January 2002 - February 2012
Cambio Incorporated February 2011 - January 2012
Intel May 2009 - April 2010
Umbra Web Solutions July 2008 - May 2009
Employment Trends / SOS Staffing May 2003 - July 2008
USDA Forest Service December 2001 - December 2002
Lattice Semiconductor June 2000 - December 2001
800 Support November 1998 - November 1999
United States Marine Corps December 1994 - December 1998
Skills
JavaScript, PHP, HTML, CSS, SQL, Databases, XML, Web Applications, ASP, MySQL, Java, C, Linux, SQL Server, Web Development, Windows, C++, Software Development, Programming, Subversion, Photoshop, Unix, AJAX, Requirements Analysis, OOP, Web Services, Web Design, Database Design, Oracle, MVC, Software Engineering, HTML 5, ASP.NET MVC, SEO, Software Design, User Experience, Testing, Object Oriented Design, JSON, Database Administration, Project Management, Eclipse, Shell Scripting, Bash
Education
Portland State University 2004 — 2010
BS, Computer Science
Portland Community College 1998 — 2004
AAS CIS, Computer Information Systems
Southern Oregon University 1993 — 1994
Oracle January 2012 - Present
Umbra Photography January 2002 - February 2012
Cambio Incorporated February 2011 - January 2012
Intel May 2009 - April 2010
Umbra Web Solutions July 2008 - May 2009
Employment Trends / SOS Staffing May 2003 - July 2008
USDA Forest Service December 2001 - December 2002
Lattice Semiconductor June 2000 - December 2001
800 Support November 1998 - November 1999
United States Marine Corps December 1994 - December 1998
Skills
JavaScript, PHP, HTML, CSS, SQL, Databases, XML, Web Applications, ASP, MySQL, Java, C, Linux, SQL Server, Web Development, Windows, C++, Software Development, Programming, Subversion, Photoshop, Unix, AJAX, Requirements Analysis, OOP, Web Services, Web Design, Database Design, Oracle, MVC, Software Engineering, HTML 5, ASP.NET MVC, SEO, Software Design, User Experience, Testing, Object Oriented Design, JSON, Database Administration, Project Management, Eclipse, Shell Scripting, Bash
Education
Portland State University 2004 — 2010
BS, Computer Science
Portland Community College 1998 — 2004
AAS CIS, Computer Information Systems
Southern Oregon University 1993 — 1994
Matthew Achak's 800 Support Experience 1996 - 1999
Job President, FCR
Industry Outsourcing/Offshoring
Experience
FCR January 2005 - Present
Affiliated Computer Services 2001 - 2003
CyberRep 1999 - 2001
800 Support 1996 - 1999
Skills
Customer Service, Technical Support, Social Media, Business Process, Solution focused sales, Call Center Outsourcing, Team Leadership, Management, Call Center, Telecommunications, Call Centers, Entrepreneurship, Sales, Account Management, Telemarketing, BPO, Leadership, Product Management, Start-ups, Process Improvement, Customer Satisfaction, Business Development, Enterprise Software, Project Management, Outsourcing, E-commerce, Business Strategy, CRM, Customer Experience, Wireless, Integration, Strategic Partnerships, New Business Development, SaaS, Executive Management
Education
University of Southern California 1987 — 1991
Bachelor of Science (B.S.), Business Administration
University of Southern California - Marshall School of Business 1987 — 1991
BS, Business
FCR January 2005 - Present
Affiliated Computer Services 2001 - 2003
CyberRep 1999 - 2001
800 Support 1996 - 1999
Skills
Customer Service, Technical Support, Social Media, Business Process, Solution focused sales, Call Center Outsourcing, Team Leadership, Management, Call Center, Telecommunications, Call Centers, Entrepreneurship, Sales, Account Management, Telemarketing, BPO, Leadership, Product Management, Start-ups, Process Improvement, Customer Satisfaction, Business Development, Enterprise Software, Project Management, Outsourcing, E-commerce, Business Strategy, CRM, Customer Experience, Wireless, Integration, Strategic Partnerships, New Business Development, SaaS, Executive Management
Education
University of Southern California 1987 — 1991
Bachelor of Science (B.S.), Business Administration
University of Southern California - Marshall School of Business 1987 — 1991
BS, Business
Chad Stamper Chad Stamper's 800 Support Experience January 1998 - December 2000
Job Network Support VMware Design and maintain Ecommerce based datacenter.
Industry Computer Hardware
Experience
CAM Commerce Solutions May 2006 - Present
PAR Springer-Miller Systems August 2004 - May 2006
Frontier Toyota December 2003 - May 2004
Glendale Mitsubishi March 2003 - December 2003
Salvador Mollys Catering August 2002 - February 2003
Computer Renaissance March 2002 - February 2003
AMD January 2001 - February 2002
800 Support January 1998 - December 2000
Skills
VMware ESX, WSUS, Windows 7, openfiler, Virtual Server, Vulnerability Scanning, Dell PowerEdge Servers, Web Services, Windows Services, IIS, Backup, File Servers, Windows Network..., WMI, Sysprep, Remote Assistance, LAN management, Hardware Purchasing, Network Topology, File Sharing, Data Center, Bandwidth, TCP/IP, POP3, Webmail, OTRS, vSphere, VMware Infrastructure, Build Engineering, NAS, RAID, SATA, Hard Drives, NFS, SMB, NetBIOS, Site Server, Acronis, LogMeIn, Active Directory, System Administration, Calendars, Troubleshooting, Computer Hardware, Servers, iSCSI, Ubuntu, Virtual Assistance, Co-location, Network Administration
Education
Portland Community College 1997 — 2000
Associates of Science Business Associates, Business
CAM Commerce Solutions May 2006 - Present
PAR Springer-Miller Systems August 2004 - May 2006
Frontier Toyota December 2003 - May 2004
Glendale Mitsubishi March 2003 - December 2003
Salvador Mollys Catering August 2002 - February 2003
Computer Renaissance March 2002 - February 2003
AMD January 2001 - February 2002
800 Support January 1998 - December 2000
Skills
VMware ESX, WSUS, Windows 7, openfiler, Virtual Server, Vulnerability Scanning, Dell PowerEdge Servers, Web Services, Windows Services, IIS, Backup, File Servers, Windows Network..., WMI, Sysprep, Remote Assistance, LAN management, Hardware Purchasing, Network Topology, File Sharing, Data Center, Bandwidth, TCP/IP, POP3, Webmail, OTRS, vSphere, VMware Infrastructure, Build Engineering, NAS, RAID, SATA, Hard Drives, NFS, SMB, NetBIOS, Site Server, Acronis, LogMeIn, Active Directory, System Administration, Calendars, Troubleshooting, Computer Hardware, Servers, iSCSI, Ubuntu, Virtual Assistance, Co-location, Network Administration
Education
Portland Community College 1997 — 2000
Associates of Science Business Associates, Business
Clinton Hanson's 800 Support Experience December 1998 - June 1999
Job Currently Unemployed / looking
Industry Information Technology and Services
Experience
CompuCom January 2014 - February 2014
Corporate Tech Solutions, LLC May 2013 - July 2013
TeamLogic IT April 2012 - March 2013
Computer Bytes September 2000 - January 2012
Skylane Farms September 1999 - September 2000
800 Support December 1998 - June 1999
Stream International January 1998 - October 1998
Cascade Computer Maintenance July 1997 - November 1997
Skills
MCSA, Microsoft Certified..., CompTIA A+ Certification, CompTIA Network+, CompTIA, Active Directory, Servers, DHCP, Windows Server, Microsoft Exchange, DNS, MCP, A+ Certified, Microsoft Certified..., Dell Computers, Antivirus, Group Policy, Windows 7
Education
Chemeketa Community College 1995 — 1997
Associate of Science (A.S.), Computer Science
CompuCom January 2014 - February 2014
Corporate Tech Solutions, LLC May 2013 - July 2013
TeamLogic IT April 2012 - March 2013
Computer Bytes September 2000 - January 2012
Skylane Farms September 1999 - September 2000
800 Support December 1998 - June 1999
Stream International January 1998 - October 1998
Cascade Computer Maintenance July 1997 - November 1997
Skills
MCSA, Microsoft Certified..., CompTIA A+ Certification, CompTIA Network+, CompTIA, Active Directory, Servers, DHCP, Windows Server, Microsoft Exchange, DNS, MCP, A+ Certified, Microsoft Certified..., Dell Computers, Antivirus, Group Policy, Windows 7
Education
Chemeketa Community College 1995 — 1997
Associate of Science (A.S.), Computer Science
Jason Isbell's 800 Support Experience October 1998 - December 1999
Job SEVIS Coordinator at Portland State University
Industry Information Technology and Services
Experience
Distributed Proofreaders 2004 - Present
Portland State University May 2004 - September 2007
IDC November 1999 - October 2001
800 Support October 1998 - December 1999
Education
Portland State University 2007 — 2009
MS, Special Education
Portland State University 1996 — 2006
BS, Social Science
Distributed Proofreaders 2004 - Present
Portland State University May 2004 - September 2007
IDC November 1999 - October 2001
800 Support October 1998 - December 1999
Education
Portland State University 2007 — 2009
MS, Special Education
Portland State University 1996 — 2006
BS, Social Science
Phillip M Sheppard's 800 Support Experience December 1997 - August 1999
Job Systems Engineer at Fiserv ETG
Industry Financial Services
Experience
Fiserv ETG June 2009 - Present
Corillian May 2006 - June 2009
Lake Oswego School District March 2004 - September 2005
Lake Oswego School District 2001 - 2004
800 Support December 1997 - August 1999
US Navy September 1991 - September 1997
Skills
SDLC, Data Center, Microsoft SQL Server, Software Development, Agile Methodologies, Disaster Recovery, SQL, Troubleshooting, Software Project..., Vendor Management, System Administration, Windows Server, Active Directory, Servers, Integration, VMware ESX, IIS, VMware, Firewalls, Outsourcing, Virtualization, Requirements Analysis
Education
Portland Community College 2005 — 2007
Navy Nuclear Field 'A' School- EM 1992 — 1992
Navy Nuclear Power School 1992 — 1992
N/A
HRV
Fiserv ETG June 2009 - Present
Corillian May 2006 - June 2009
Lake Oswego School District March 2004 - September 2005
Lake Oswego School District 2001 - 2004
800 Support December 1997 - August 1999
US Navy September 1991 - September 1997
Skills
SDLC, Data Center, Microsoft SQL Server, Software Development, Agile Methodologies, Disaster Recovery, SQL, Troubleshooting, Software Project..., Vendor Management, System Administration, Windows Server, Active Directory, Servers, Integration, VMware ESX, IIS, VMware, Firewalls, Outsourcing, Virtualization, Requirements Analysis
Education
Portland Community College 2005 — 2007
Navy Nuclear Field 'A' School- EM 1992 — 1992
Navy Nuclear Power School 1992 — 1992
N/A
HRV
Emerson Wood's 800 Support Experience 1994 - 2000
Job Experienced IT consultant; management consultant
Industry Computer Networking
Experience
IT Independent Consultant October 2012 - Present
ACS March 2000 - March 2012
800 SUPPORT 1994 - 2000
Skills
Disaster Recovery, IT Management, Virtualization, IT Operations, IT Strategy, Active Directory, VMware, Servers, System Administration, Network Security, Windows Server, Cisco Technologies, Network Architecture, Integration, Security, Vendor Management, Troubleshooting, Network Administration, Information Technology, Call Centers, IT Service Management, Network Design
Education
Oregon State University 1980 — 1982
MS, Computer Science
Linfield College 1966 — 1970
BS, Physics
IT Independent Consultant October 2012 - Present
ACS March 2000 - March 2012
800 SUPPORT 1994 - 2000
Skills
Disaster Recovery, IT Management, Virtualization, IT Operations, IT Strategy, Active Directory, VMware, Servers, System Administration, Network Security, Windows Server, Cisco Technologies, Network Architecture, Integration, Security, Vendor Management, Troubleshooting, Network Administration, Information Technology, Call Centers, IT Service Management, Network Design
Education
Oregon State University 1980 — 1982
MS, Computer Science
Linfield College 1966 — 1970
BS, Physics
Dan Goetz's 800 Support Experience 1996 - 1998
Job Remote Operations Engineer at Tripwire
Industry Computer Networking
Experience
Tripwire June 2015 - Present
Cinder Staffing February 2014 - Present
Synergy Seven March 2012 - September 2013
Symantec February 2005 - October 2009
Integra Telecom January 2000 - January 2004
800 Support 1996 - 1998
Skills
Virtualization, Troubleshooting, VPN, TCP/IP, VMware, Data Center, Solaris, Computer Hardware, System Administration, Servers, Unix, Windows Server, Firewalls, Windows, Network Security, Linux, XP, Network Administration, Security, Documentation, Red Hat Linux, DNS, Antivirus, Customer Relations, Windows Server 2003, SAN, DHCP, Problem Solving, Storage, Windows Server 2008, Operating Systems, Microsoft Office, Disaster Recovery, NetApp, Active Directory, WAN, Managed Services, Switches, Routers, VoIP, Telecommunications, Testing, Hardware, Cloud Computing, VMware ESX
Education
Linn-Benton CC 1993 — 1994
Lebanon Union High 1989 — 1992
University of Oregon
Tripwire June 2015 - Present
Cinder Staffing February 2014 - Present
Synergy Seven March 2012 - September 2013
Symantec February 2005 - October 2009
Integra Telecom January 2000 - January 2004
800 Support 1996 - 1998
Skills
Virtualization, Troubleshooting, VPN, TCP/IP, VMware, Data Center, Solaris, Computer Hardware, System Administration, Servers, Unix, Windows Server, Firewalls, Windows, Network Security, Linux, XP, Network Administration, Security, Documentation, Red Hat Linux, DNS, Antivirus, Customer Relations, Windows Server 2003, SAN, DHCP, Problem Solving, Storage, Windows Server 2008, Operating Systems, Microsoft Office, Disaster Recovery, NetApp, Active Directory, WAN, Managed Services, Switches, Routers, VoIP, Telecommunications, Testing, Hardware, Cloud Computing, VMware ESX
Education
Linn-Benton CC 1993 — 1994
Lebanon Union High 1989 — 1992
University of Oregon
John Teagle's 800 Support Experience June 1998 - August 1999
Job Systems Administrator at Yesmail
Industry Information Technology and Services
Experience
Yesmail March 2009 - Present
Yesmail March 2007 - March 2009
Yesmail July 2005 - March 2007
Intel Corporation April 2004 - July 2005
Xerox March 2003 - April 2004
Intel Corporation August 1999 - March 2003
800 Support June 1998 - August 1999
Skills
Web Analytics, Management, System Administration, Email Marketing, SaaS, Analytics, Digital Marketing, Product Management, E-commerce, Lead Generation, MySQL, Agile Methodologies, Business Intelligence, Information Architecture, SEM, Project Management, Mobile Marketing, CRM, Mobile Devices, Apache, Online Marketing, Salesforce.com, SEO, Mobile Applications, Online Advertising, Web Development, Digital Strategy, PPC, Customer Acquisition, Funk
Education
Lewis and Clark College 1991 — 1996
Bachelor's of Arts Music Theory and Composition
Yesmail March 2009 - Present
Yesmail March 2007 - March 2009
Yesmail July 2005 - March 2007
Intel Corporation April 2004 - July 2005
Xerox March 2003 - April 2004
Intel Corporation August 1999 - March 2003
800 Support June 1998 - August 1999
Skills
Web Analytics, Management, System Administration, Email Marketing, SaaS, Analytics, Digital Marketing, Product Management, E-commerce, Lead Generation, MySQL, Agile Methodologies, Business Intelligence, Information Architecture, SEM, Project Management, Mobile Marketing, CRM, Mobile Devices, Apache, Online Marketing, Salesforce.com, SEO, Mobile Applications, Online Advertising, Web Development, Digital Strategy, PPC, Customer Acquisition, Funk
Education
Lewis and Clark College 1991 — 1996
Bachelor's of Arts Music Theory and Composition
Mont Tobiasson's 800 Support Experience September 1993 - March 1996
Job at Mozy
Industry Information Services
Experience
Mozy January 2010 - Present
NTT / Verio Inc. November 2003 - August 2009
ASUSA Inc April 1996 - February 2003
800 Support September 1993 - March 1996
Buffalo Products, Inc. February 1990 - February 1994
Skills
Linux, Cloud Computing, Troubleshooting, Solaris, Windows Server, Virtualization, Perl, MySQL, VMware, Networking, Data Center, TCP/IP, Security, Enterprise Software, Technical Support, Apache, System Administration, Operating Systems, Unix, Servers, Windows
Education
Chemeketa Community College 1985 — 1987
Electronics Engineering
Mozy January 2010 - Present
NTT / Verio Inc. November 2003 - August 2009
ASUSA Inc April 1996 - February 2003
800 Support September 1993 - March 1996
Buffalo Products, Inc. February 1990 - February 1994
Skills
Linux, Cloud Computing, Troubleshooting, Solaris, Windows Server, Virtualization, Perl, MySQL, VMware, Networking, Data Center, TCP/IP, Security, Enterprise Software, Technical Support, Apache, System Administration, Operating Systems, Unix, Servers, Windows
Education
Chemeketa Community College 1985 — 1987
Electronics Engineering
Tom Capps's 800 Support Experience April 1997 - May 2002
Job Technology Coordinator at Reedsport School District 105
Industry Education Management
Experience
Reedsport School District 105 June 2004 - Present
800 Support April 1997 - May 2002
Skills
Technology Integration, Educational Technology, Teacher Training, K-12, Staff Development, Teaching, Leadership Development, System Administration, Curriculum Development, Administration, Educational Leadership, Data Analysis, Training, Program Management, Coaching, Fundraising, Organizational..., Team Building, Customer Service, Public Speaking, Leadership, Management
Education
Pioneer Pacific College 1996 — 1998
Computer Support
Kilgore High School 1985 — 1986
Reedsport School District 105 June 2004 - Present
800 Support April 1997 - May 2002
Skills
Technology Integration, Educational Technology, Teacher Training, K-12, Staff Development, Teaching, Leadership Development, System Administration, Curriculum Development, Administration, Educational Leadership, Data Analysis, Training, Program Management, Coaching, Fundraising, Organizational..., Team Building, Customer Service, Public Speaking, Leadership, Management
Education
Pioneer Pacific College 1996 — 1998
Computer Support
Kilgore High School 1985 — 1986
Michael Volnychev's 800 Support Experience October 1999 - December 2000
Job Software Design Engineer II at Concur
Industry Computer Software
Experience
Concur July 2014 - Present
OIA Global December 2000 - July 2014
800 Support October 1999 - December 2000
Skills
PHP, Web Applications, MySQL, JavaScript, Product Development, AJAX, XML, Web Services, Java, Agile Methodologies, Oracle, SharePoint, Integration, SQL
Education
Khabarovsk State Pedagogical University 1989 — 1994
BOA, Languages (English, German), Pedagogy
Concur July 2014 - Present
OIA Global December 2000 - July 2014
800 Support October 1999 - December 2000
Skills
PHP, Web Applications, MySQL, JavaScript, Product Development, AJAX, XML, Web Services, Java, Agile Methodologies, Oracle, SharePoint, Integration, SQL
Education
Khabarovsk State Pedagogical University 1989 — 1994
BOA, Languages (English, German), Pedagogy
Bill Shanahan's 800 Support Experience January 1997 - September 1998
Job Software Engineer, Team Lead, Birder, Boater, Bicyclist
Industry Computer Software
Experience
Tripwire August 2011 - Present
Tripwire January 2011 - August 2011
Tripwire August 2010 - January 2011
Tripwire March 2000 - August 2010
Micro Systems Engineering August 1998 - March 2000
800 Support January 1997 - September 1998
Skills
Agile Methodologies, Unix, Software Development, Software Quality..., Enterprise Software, Java, Scrum
Education
Lewis and Clark College 1997 — 2000
Bachelor of Arts (BA), Mathematics
Tripwire August 2011 - Present
Tripwire January 2011 - August 2011
Tripwire August 2010 - January 2011
Tripwire March 2000 - August 2010
Micro Systems Engineering August 1998 - March 2000
800 Support January 1997 - September 1998
Skills
Agile Methodologies, Unix, Software Development, Software Quality..., Enterprise Software, Java, Scrum
Education
Lewis and Clark College 1997 — 2000
Bachelor of Arts (BA), Mathematics
Warren Sisson's 800 Support Experience 1999 - 2004
Job Between jobs
Industry Semiconductors
Experience
Intel Corporation December 2007 - July 2015
800 Support 1999 - 2004
Skills
Debugging, Linux, Device Drivers, Intel, Unix, Semiconductors, Firmware, Embedded Systems, Bash, System Architecture, Computer Architecture, Testing, C, PCIe, Python, Embedded Software, Hardware Architecture, Hardware, Perl, Software Engineering, ARM, Processors, TCL, SoC, Microprocessors, Linux Kernel, X86, Embedded Linux
Education
Heald College 2002 — 2004
Associate's Degree, Information Technology, 3.97 GPA
Intel Corporation December 2007 - July 2015
800 Support 1999 - 2004
Skills
Debugging, Linux, Device Drivers, Intel, Unix, Semiconductors, Firmware, Embedded Systems, Bash, System Architecture, Computer Architecture, Testing, C, PCIe, Python, Embedded Software, Hardware Architecture, Hardware, Perl, Software Engineering, ARM, Processors, TCL, SoC, Microprocessors, Linux Kernel, X86, Embedded Linux
Education
Heald College 2002 — 2004
Associate's Degree, Information Technology, 3.97 GPA