AAA Allied Group
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AAA Allied Group Employees
AAA Allied Group March 2015 - Present
Lexington Herald-Leader February 1988 - September 2014
Professional Expediting June 2006 - June 2009
The Springs Inn 1983 - 1987
Skills
Problem Solving, Teamwork, Management, Newspapers, Time Management, Customer Service
Education
University of Kentucky 1989 — 1992
Master's degree, Library and Information Science
Berea College 1975 — 1979
Bachelor of Arts (B.A.), German Language
AAA Allied Group March 2014 - Present
Time Warner Cable Business Class May 2008 - December 2010
American Home Bank June 2002 - June 2006
Ecsm Utility Contractors November 1997 - May 2002
Bank One December 1993 - August 1997
Skills
Property, Insurance, Umbrella Insurance, Casualty Insurance, Liability, Cold Calling, Loans, Property, Sales, Customer Service, Sales Management, Property & Casualty..., Leadership, Customer Satisfaction, Life Insurance, Term Life Insurance
Education
Hondros College of Business
Palm Beach State College
Business Administration and Management, General
Sinclair Community College
Associate's degree, Business Administration and Management, General
Staples July 2013 - Present
DPS 2011 - July 2013
AAA Allied Group 2006 - 2011
Cincinnat Childrens Hospital 2005 - 2006
Siemens Business Services September 2000 - April 2005
Skills
Process Improvement, Call Center, Management, Team Building, Customer Satisfaction, Customer Service, Call Centers, Outlook, Leadership, Windows, Technical Support, Project Planning, Microsoft Excel, Account Management, Troubleshooting, Access, Team Leadership, SharePoint, Operations Management, Training, Help Desk Support, Vendor Management, Hardware, System Administration, ITIL, Networking, Active Directory, Disaster Recovery, IT Service Management, Information Technology
Education
Lakeland Community College 1993 — 1996
Associates, Librial Arts
NAWIC Lexington-Bluegrass Chapter 367 September 2015 - Present
Messer Construction Co. May 2012 - Present
National Association of Women in Construction - Bluegrass Chapter #367 September 2014 - September 2015
National Association of Women in Construction - Bluegrass Chapter #367 October 2013 - September 2014
AAA Allied Group May 2005 - January 2012
Messer Construction Co. May 2011 - August 2011
KDV,INC June 2010 - December 2010
Skills
LEED, Construction, Construction Management, MS Project, Submittals, AutoCAD, Primavera P6, Suretrack, Revit, Project Estimation, Process Scheduler
Education
Eastern Kentucky University 2010 — 2012
Bachelor of Science, Construction Management from the Applied Engineering and Technology Department, Major GPA: 3.85
Bluegrass Community & Technical College (Formerly: Lexington Community College)
Associates; A.A.S. in Architecture Technology & Associate of Arts, A.A., Architecture Technology, Overall GPA: 3.9
AAA Allied Group April 2013 - Present
Making The Connection, Youth Emergeny Shelter November 2000 - Present
Farmers Insurance Group of Companies March 2012 - March 2013
Harrington Health September 2009 - March 2012
Convergys October 2007 - September 2009
Skills
Team Leadership, Team Management, Customer Satisfaction, Multicultural, Event Planning, Great Motivator, Insurance
Education
Wichita State University 2007 — 2009
Psychology
Cowley College
Associate of Arts (A.A.), Health Care Management
AAA Allied Group July 2015 - Present
Kentucky State University January 2012 - July 2015
Symbiotix August 2007 - January 2012
Big Ass Fans November 2006 - August 2007
NiSource January 1994 - November 2006
Skills
Recruiting, Interviews, Leadership, Leadership Development, Employee Relations, Human Resources, Employee Benefits, New Hire Orientations, Management, Performance Management, Personnel Management, Workforce Planning, Policy, Training, Customer Service, Team Building, Hiring, Job Descriptions
Education
Midway College 2002 — 2006
Bachelor of Arts (BA), Human Resources Management
AAA Allied Group October 2013 - Present
Delaware North Companies February 2007 - June 2013
University of Puerto Rico, Cayey August 2012 - December 2012
Skills
Customer Service, Customer Satisfaction, Call Centers, Microsoft Office, Microsoft Excel, Team Building, Microsoft Word, Operations Management, Outlook, Inventory Management, PowerPoint
Education
University of Puerto Rico-Cayey 2012 — 2012
N/A, Spanish Language and Literature
Morehead State University 2008 — 2012
Bachelor of Arts (B.A.), Spanish Language and Literature
AAA Allied Group June 2015 - Present
AAA Allied Group July 2012 - Present
AAA Allied Group July 2012 - Present
BMW Manufacturing September 2011 - April 2012
GEICO April 2005 - March 2011
Skills
Product Training, Property & Casualty..., Umbrella Insurance, Life Insurance, Liability, General Insurance, Underwriting, Sales, Casualty Insurance, Insurance, Customer Service, Team Building, Account Management, Customer Satisfaction, Sales Management, Marketing
Education
Hondros College of Business
AAA Allied Group December 2013 - Present
Razor Sharp 2 Barbershop, Hartford CT 2010 - 2015
Wireless Advocates March 2012 - September 2012
Sprint 2002 - 2012
Skills
Customer Experience, Military Experience, Sales Management, Sales Operations, Inventory Control, Leadership, Training, Employee Training, Time Management, Inventory Management, Customer Service, Teamwork, Retail Sales, Microsoft Excel, Microsoft Office, Recruiting, Leadership Development, Coaching, Store Management, Customer Satisfaction, Visual Merchandising, Loss Prevention, Merchandising, Hiring, PowerPoint, Performance Management, Profit
Education
Goodwin College 2013 — 2014
Business management
J Healis Design Studio May 2003 - Present
AAA Allied Group June 2007 - November 2014
Prime Media, Inc. February 2006 - June 2007
Adlife Marketing June 2005 - February 2006
Housatonic Publications and the Litchfield County Times June 2003 - January 2004
Skills
Graphics, Social Media, Illustrator, Corporate Identity, Graphic Design, Customer Service, InDesign
Education
Central Connecticut State University 1999 — 2003
BS, Graphic and Information Design
Torrington High School 1995 — 1999
AAA Allied Group December 2013 - April 2015
XY Powersports December 2012 - September 2013
XY Powersports January 2011 - December 2012
Express Employment Professionals September 2010 - November 2010
Hewlett Packard December 2007 - December 2008
The Wornick Company June 2007 - September 2007
CAI Insurance Inc October 2006 - June 2007
The Wornick Company January 2001 - September 2006
Skills
Customer Service, Purchasing, Inventory Control, Accounts Payable, Operations Management, Product Development, Inventory Management, Microsoft Office, Team Building, Process Improvement, Manufacturing, Budgets, Project Management, Sales Management, Marketing, Human Resources, Sales, Supply Chain, Management, Continuous Improvement, Logistics, Negotiation, Sales Operations, Training, Leadership, Insurance, Microsoft Excel, Account Management, Coaching, Outlook, Contract Negotiation, Forecasting, Change Management, Time Management, Advertising, Social Media Marketing, Team Leadership, Cross-functional Team..., Strategic Planning, Pricing, New Business Development, Process Scheduler, Recruiting, Business Development, Employee Relations, Six Sigma, ERP, Marketing Strategy
Education
University of Cincinnati 2010 — 2016
Bachelors, Business/Commerce, General, 3.0
Southern State Community College 2005 — 2005
N/A, Pre-Law, 3.5
Great Oaks Institute of Technology and Career Development 1996 — 1998
Certificate, Marketing Management & Operations, 4.0
AAA Allied Group May 1997 - Present
Skills
Customer Service, Customer Satisfaction, Sales, Team Building, Tourism, Microsoft Office, Event Planning, Travel Management, Call Centers, Microsoft Excel, Sales Management, Operations Management, Account Management, Marketing, Microsoft Word, Leisure Travel, Event Management, Hotels, Budgets, Customer Retention
Education
Central Connecticut State University 1993 — 1996
Bachelor of Science (B.S.), Travel and Tourism
Western New England College 1992 — 1993
Cornerstone Brands Inc. 2014 - Present
AAA Allied Group October 2008 - May 2014
AAA Allied Group October 2006 - October 2008
Clear Channel Communications January 2002 - October 2006
Clear Channel's Critical Mass Media January 2001 - October 2006
Clear Channel Communications January 2000 - November 2002
Clear Channel Communications January 1998 - January 2000
Cincinnati Sportservice April 1995 - December 1998
Skills
Call Centers, Customer Satisfaction, Sales, Coaching, Management, Leadership, Call Center, Customer Service, Project Management, Team Leadership, Process Improvement, Team Building, Training, Sales Management, Operations Management, Account Management, Microsoft Excel, Microsoft Office, Strategic Planning, Marketing, Budgets, Data Entry, Employee Training, Market Research, Leadership Development, Access, Customer Experience, Inventory Management, Talent Acquisition, Direct Marketing, Marketing Strategy, Customer Retention, Business Development, Time Management, Work Ethic
Education
Cincinnati State Technical and Community College 2011 — 2014
Business Management
University of Cincinnati 1996 — 1998
Liberal Arts and Sciences/Liberal Studies
Robert A Taft High School 1992 — 1996
Diploma
First United Methodist Church, Kalamazoo, MI September 2012 - Present
Perrow Church March 2010 - April 2012
Insuritas March 2009 - March 2010
AAA Allied Group June 1986 - December 2008
Skills
Sales Management, Customer Relations, Strategic Planning, Insurance, Customer Service, Budgeting, New Business Development, Word, Negotiation, Team Building, Event Planning, Excel, Sales Support, Product Development, Public Relations, Microsoft Office, Problem Solving, Billing, Accounting, Direct Marketing, Research, Coaching, Consultative Selling, Account Management, Leadership Development, Team Leadership, Planning, Change Management, Budgets, Microsoft Excel, Microsoft Word, Leadership, Human Resources, Program Management, Sales, Call Centers, Management, Public Speaking, Data Analysis, Customer Satisfaction, Analysis, Marketing, Event Management, Payroll, Recruiting, Fundraising, Process Improvement, PowerPoint, Nonprofits, Outlook
Education
Tunxis Community College 1980 — 1983
Associates, Business Administration
Bethel University 1979 — 1981
UCONN HEALTH November 2013 - Present
University of Connecticut Health Center July 2004 - November 2013
AAA Allied Group April 2000 - July 2004
Advanced Computer Technologies November 1998 - April 2000
Vanstar November 1996 - November 1998
Sikorsky Aircraft August 1991 - November 1996
IBM June 1989 - June 1991
Skills
Disaster Recovery, Project Management, Information Security..., Vulnerability Assessment, Team Building, CISSP, Computer Security, Healthcare, Information Technology, IT Management
Education
Quinnipiac University 1991 — 1994
MBA
Fairfield University 1987 — 1991
BS, Information Systems
AAA Allied Group October 2013 - Present
TEKsystems July 2012 - October 2013
Westar Energy November 2012 - June 2013
ONEOK July 2012 - October 2012
US Army April 2002 - August 2012
Irwin Army Community Hospital March 2011 - June 2012
Skills
Laptops, Help Desk Support, Windows 7, XP, System Deployment, CompTIA A+ Certification, CompTIA A+ Essentials, Active Directory..., Windows 7 Migration, Tablets, Desktop Computers, Customer Support, Remote Desktop, Windows XP Pro, BMC Remedy, Microsoft Office 2010, Microsoft Office 2007, Microsoft Exchange, Hardware Support, Dell Computers, Desktop Deployment, Dameware, Computer Hardware, Desktop Application..., Military Experience, Team Leadership, Service Desk, Printers, Workstations, Hardware Installation, Symantec Endpoint..., Group Policy, SCCM, Peripherals, Remote Access, Remedy Ticketing System, Remote User Support, Desktop Administration, Technical Support, iPhone, Bluetooth, Bomgar, VMware Workstation, Active Directory, Microsoft Operating..., Network, Windows XP, Information Technology, Microsoft Office, Networking
Education
Wichita Technical Institute 2013 — 2014
Computer Technology and Network Administration, Computer Technology and Network Administration
Central Texas College 2006 — 2010
Information Technology, GPA 3.7
The Results Companies October 2014 - August 2015
support.com July 2013 - October 2014
Coder Engineering, LLC January 2012 - December 2012
AAA Allied Group September 2009 - June 2012
moopWeb.net January 2002 - December 2011
Wasinger Tech 2008 - 2009
AmeriCorps*NCCC 2003 - 2003
Emporia State University January 2000 - January 2001
Skills
Web Development, CSS, HTML, Microsoft Office, XHTML, HTML 5, AutoCAD, Wireless Networking, Windows Server, ArcGIS, Social Networking, Fundraising, Copywriting, Marketing, WordPress, Leadership, Event Planning
Education
Johnson County Community College 2011 — 2013
Associate of Science (AS), Geology/Earth Science, General
Johnson County Community College 2011 — 2013
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Emporia State University 1999 — 2010
English, Earth Science
Northern Arizona University 2004 — 2007
Geology/Earth Science, General
Infinite, LLC January 2013 - Present
United States Navy Reserve July 2010 - Present
AAA Allied Group August 2010 - May 2012
United States Navy USS Carl Vinson (CVN 70) March 2005 - March 2009
Skills
Leadership, Supervising, Training, Interpersonal Skill, Communication, Project Planning, Project Management, Goal Oriented, Outcome focused, Microsoft Office, Management, Microsoft Excel
Education
University of Connecticut School of Business, Storrs, CT 2012 — 2014
Bachelor of Science Degree in Business, Accounting, 3.3 of 4.0
Naugatuck Valley Community College 2010 — 2012
Associate of Science, Business Management, 3.3 of 4.0
City of Cincinnati Health Department January 2015 - Present
Body Owners Physical Therapy December 2013 - October 2014
City of Cincinnati Health Department September 2010 - August 2013
AAA Allied Group September 2006 - October 2010
Skills
Public Health, Project Coordination, Wellness, Event Planning, Community Health, Creativity, Health Promotion, Program Evaluation, Health Education, Grants, Public Speaking, Community Outreach, Community Development, Grant Writing, Prevention, Program Development
Education
University of Cincinnati 2007 — 2010
Bachelor of Science (BS), Public Health Education and Promotion, Magna Cum Laude
Monterey Peninsula College 2004 — 2004
Coursework in Interior Design
Kent State University 2001 — 2003
Coursework in Fine Arts and Crafts
Walsh Claim Services, LLC February 2013 - Present
AAA Allied Group June 2008 - February 2013
HARTFORD INSURANCE May 2007 - June 2008
Liberty Mutual Insurance December 2005 - May 2007
Liberty Mutual Insurance March 2005 - December 2005
Liberty Mutual Insurance September 2000 - March 2005
Liberty Mutual Insurance March 1999 - September 2000
Skills
Licensed Casualty..., Licensed Property &..., Life & Health Insurance..., Insurance, Casualty Claims, General Liability..., Claims Handling, Negotiation, Investigation, Liability, Customer Retention, Training, Property & Casualty..., Claim, Life Insurance, Umbrella Insurance, Customer Satisfaction, Sales, Casualty, Casualty Insurance
Education
Dutchess Community College 1987 — 1988
Parlay Social October 2013 - Present
Xpress Valet August 2010 - Present
AAA Allied Group October 2011 - October 2013
Downtown Lexington Corporation May 2011 - July 2011
Awesome Inc February 2010 - November 2010
Sennheiser Nordic A/S January 2009 - January 2009
Sennheiser 2008 - 2009
renfro valley entertainment 2008 - 2009
Renfro Valley Entertainment September 2008 - December 2008
Foster Music Camp June 2008 - July 2008
Skills
Event Planning, Event Management, Microsoft Office, Special Events, Restaurants, Customer Relations, Customer Service, Scheduling, Operations Management, Hotels, Hospitality, Recruiting, Sales, Customer Satisfaction, Team Building, Marketing, Entertainment, Public Relations, Social Networking, Public Speaking, Social Media, Social Media Marketing
Education
Eastern Kentucky University 2005 — 2011
Bachelors, Recreation and Park administration: Travel/Tourism
AAA Allied Group September 2015 - Present
RACO Industries January 2015 - September 2015
Ampac Packaging April 2011 - July 2014
Pomeroy IT Solutions April 2010 - April 2011
Resolvit / Greater Cincinnati Water Works August 2009 - February 2010
Skills
Active Directory, Printers, Computer Hardware, Troubleshooting, Remedy, Windows Server 2003, Internet Explorer, Desktop Support, Laptops, Windows 7, Customer Service, XP, Software Installation, Blackberry Enterprise..., Microsoft Office, VPN, Blackberry, Windows Server 2008, Workstations, Windows, Hardware, Computer Repair, Excel, Group Policy, Operating Systems, PowerPoint, Antivirus, Backup Exec, VMware, Altiris, Outlook, SCCM, Windows Server, Windows XP, Technical Support, BMC Remedy
Education
Cincinnati State Technical and Community College 2008 — 2011
Associate of Applied Business, Network Administration; AAB
AAA Allied Group August 2008 - Present
AAA Allied Group October 2007 - August 2008
AAA Allied Group January 2006 - October 2007
Skills
Travel Planning, Customer Service, Leisure Travel, Customer Satisfaction, Tourism, Sales, Microsoft Excel, Microsoft Word, PowerPoint, Hotels, SharePoint, Inventory Management, Process Improvement
Education
Bay Path College
Business Administration
SERC November 2007 - Present
State Education Resource Center November 2007 - Present
Fiserv Lending Solutions July 2007 - October 2007
Mortgage Lenders Network November 2005 - January 2007
AAA Allied Group June 2002 - October 2005
Skills
Curriculum Development, Staff Development, Educational Technology, Curriculum Design, Educational Leadership, Higher Education, Access, Budgets, Customer Service, Teaching
Education
Central Connecticut State University
Accounting and Finance
EMC January 2014 - Present
EMC March 2012 - December 2013
Quest Software July 2011 - March 2012
Cincinnati VMware User Group December 2009 - March 2012
AAA Allied Group March 2011 - June 2011
Pride Technologies November 2009 - March 2011
techIT Solutions LLC January 2000 - December 2009
Apple January 2000 - December 2009
E.I. DuPont May 1994 - August 1997
Skills
VMware, Citrix, HP P4000, Windows Server 2008, Red Hat Linux, CentOS, Suse, Ubuntu, Cisco UCS, vFoglight, MySQL, HP Blades, Avamar, DataDomain, Cloud Computing, High Availability, PHP, Windows Server, Solaris, Servers, Storage, Microsoft Exchange, Active Directory, EMC Storage, Databases, Linux, Operating Systems, NetApp, Virtualization, VMware Infrastructure, Server Architecture, Data Center, Data Domain, Enterprise Software, Firewalls, Windows, Storage Area Networks, Integration, Disaster Recovery, SAN, Cisco Technologies, VDI, HP, Hardware, Infrastructure, Unix, Xen, Information Technology, Storage Virtualization, NAS
Education
Columbus State Community College 1995 — 1998
Computer Science
The Ohio State University 1993 — 1995
AS, Computer Sciences
Brevard College 1992 — 1993
Computer Scienses
AAA Allied Group February 2003 - Present
Cardinal Health July 2001 - January 2003
Bindley Western Drug Company November 1996 - July 2001
Skills
Marketing Strategy, New Business Development, Strategic Planning, Event Planning, Direct Marketing, Sales Management, Account Management, Marketing, Marketing Communications, Leadership, Email Marketing, E-commerce, Sales, Social Media Marketing, Team Building, Advertising, Social Media, Market Planning, Public Relations, B2B, Product Marketing, CRM, Brand Management, Digital Marketing, Membership Relations, Membership Development
Education
Indiana University - Kelley School of Business 1995 — 1998
MBA
Indiana University Bloomington 1986 — 1991
BS, Public & Environmental Affairs
Prosper Marketplace January 2015 - Present
Soldsie September 2014 - November 2014
Georgetown University April 2010 - July 2014
Partners for Livable Communities October 2009 - April 2010
Internationales Parlaments-Stipendium March 2009 - July 2009
AAA Allied Group May 2005 - February 2009
Transylvania University September 2007 - May 2008
Berlin Partner GmbH June 2007 - August 2007
Skills
Problem Solving, Operations Management, Financial Analysis, Recruiting, Business Development, Customer Service, Process Improvement, Intercultural..., Purchasing Processes, Negotiation, Logistics, Planning & Execution of..., Team Management, Project Management, Human Resources, Research, Transatlantic Relations, German, Executive Correspondence, Public Policy, Policy Analysis, Public Speaking
Education
Georgetown University - The McDonough School of Business
MBA, Honors Certificate in Landegger Program for International Business Diplomacy
Transylvania University
Bachelor of Arts, Business Administration: Marketing, German, Music
Ball State University August 2014 - Present
Ball State University August 2013 - August 2014
AAA Allied Group May 2013 - September 2013
Wright State University - Dayton International (IVLP) March 2013 - July 2013
Empowering Education November 2012 - 2013
Warren County Community Services May 2012 - November 2012
St. Paul A.M.E. Church March 2005 - October 2012
Ball State University October 2011 - May 2012
Macy's June 2010 - May 2011
Ball State University August 2009 - May 2011
Skills
Social Media, Research, PowerPoint, Microsoft Excel, Microsoft Office, Event Planning, SPSS, Cultural Awareness, Planning & Execution of..., Excel, Non-profit Leadership, Lifestyle Writing, Organizing, Cause Marketing, Public Speaking, Customer Service
Education
Ball State University - College of Business 2008 — 2012
Bachelor of Arts, International Business
AAA Allied Group April 2013 - Present
Randstad March 2008 - February 2013
Delta-T Group 2006 - 2008
The Hartford 2000 - 2005
Travelers 1997 - 2000
Skills
Recruiting, Leadership, Training, Business Development, Human Resources, Management, Applicant Tracking..., Sales, Employee Benefits, Temporary Placement, Customer Service, Marketing Strategy, Budgets, Temporary Staffing, Hiring, Teamwork, Insurance, Accounting, Finance
Education
Bentley College 1991 — 1995
Bachelor of Science (BS), Finance
AAA Allied Group April 2015 - Present
Jamberry Nails December 2014 - Present
Target September 1997 - September 2014
Skills
Merchandising, Customer Service, Loss Prevention, Big Box, Store Management, Human Resources, Inventory Management, Management, Team Building, Interviews, Employee Training, Driving Results, Leadership, Hiring, Talent Management, Profit, Sales
Education
College of Mount St Joseph 1997 — 2001
Bachelor's Degree, Graphic Design, Magna Cum Laude
Oak Hills High School 1994 — 1997
Hondros College of Business
AAA Allied Group March 2014 - Present
Foley Carrier Services 2012 - 2013
Solvit Home Services & Snappy Services (a Solvit company) 2008 - 2012
Chubb Insurance 2003 - 2008
Hartford Life 2000 - 2003
The Hartford Insurance Group January 1999 - May 2000
Hartford Life 2000 - 2000
The Hartford 1997 - 1999
Otis Elevator Company 1987 - 1997
Skills
Access, Microsoft Excel, Process Improvement, Business Analysis, Change Management, Leadership, Risk Management, Financial Services, Team Building, Project Management, Vendor Management, Claim, Strategic Planning, Specialty Lines, BOP, Bond Markets, Commercial Lines, Workers Compensation, Employee Management, Employee Training, Employee Relations, PowerPoint, CRM, Cross Selling, Self-starter, Microsoft Word, SAS, Employment Practices..., Directors & Officers..., Customer Service, Flood Insurance, Cross-functional Team..., Mentoring Of Staff, Coaching Staff, Marketing Research, Sales Management, Teamwork, Communication Skills, Contact Center..., Underwriting, Goal-driven leader, Collaborative Problem..., P&C License, Social Media Marketing, Operations Management, Hiring Employees, Property & Casualty..., PeopleSoft, Budgets, Metrics
Education
Central Connecticut State University 1982 — 1990
BS, Marketing/Business Mgt
AAA Allied Group June 2009 - Present
American Modern Insurance Group 2000 - 2007
Ohio Department of Job and Family Services 1996 - 2000
Skills
Training, Auditing, Epic Systems, Property & Casualty..., Team Building, Process Improvement, Call Centers, Underwriting, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Data Entry, General Insurance, Insurance, Customer Service
Education
University of Cincinnati 1994 — 1996
Kent State University 1993 — 1994
FSA Management Group June 2014 - September 2014
AAA Allied Group July 2011 - November 2013
Clifton Gunderson LLP 2008 - 2010
Indianapolis Motor Speedway November 2000 - November 2008
Skills
Marketing Communications, Direct Marketing, Email Marketing, Strategic Planning, Sales, Marketing Strategy, Sponsorship, Event Planning, Event Management, Account Management, Graphic Design, Marketing, Fundraising, B2B, Social Media Marketing, Facebook, Social Media, Market Research, Advertising, Press Releases, New Business Development, Customer Service, Public Relations, Budgets, Team Building, Media Relations, Sales Management, Brand Development, Social Networking, Creative Direction, Digital Marketing, Copywriting, Newsletters, Leadership, Management
Education
Indiana University Bloomington
Bachelor's degree, Journalism and English (double-major)
Kroger November 2011 - Present
Chiquita March 2010 - November 2011
IKEA October 2007 - March 2010
Western & Southern Financial Group January 2007 - October 2007
AAA Allied Group 2005 - 2007
Cincinnati Area Chapter of the American Red Cross July 2004 - April 2005
Skills
Art Direction, Creative Direction, Graphic Design, Adobe Creative Suite, Advertising, Logo Design, Layout, Typography, Corporate Identity, Packaging, Graphics, Branding & Identity, Print Management, Vendor Management, Web Design, Print Collateral Design, Management, Project Management, Marketing Communications
Education
Mount St. Joseph University 2001 — 2005
Bachelor of Arts, Graphic Design, web design
Mother of Mercy 1998 — 2001
Cincinnati Better Business Bureau October 2013 - Present
Quill & Scroll PR January 2010 - Present
PARACHUTE: Butler County CASA July 2013 - October 2013
Newport Aquarium February 2013 - June 2013
Cincinnati Bell Technology Solutions July 2011 - October 2012
Northern Kentucky Chamber of Commerce November 2007 - November 2009
Ohio Casualty Group March 2007 - October 2007
AAA Allied Group November 2002 - March 2007
American Red Cross May 1998 - November 2002
WNNO FM, Wisconsin Dells, WI June 1992 - February 1993
Skills
Public Relations, MS Office Suite, Web Design Concepts, Email Marketing, HTML/XML, Basic Photoshop, Web Design, Marketing, Media Relations, Press Releases, Microsoft Office, Newsletters, Event Management, Event Planning, Social Networking, Internal Communications, Social Media, Corporate Communications, Advertising, Editing, Publicity, Fundraising, Crisis Communications, Journalism, Copywriting, Publications, Newspapers, Radio, Editorial, Nonprofits, Blogging, Web Content, Public Policy, Public Speaking, Social Media Marketing, Marketing Communications
Education
Thomas More College 2001 — 2003
MBA, Business Administration
Eastern Illinois University 1988 — 1992
BA, Journalism
Downers Grove North High School 1984 — 1988
AAA Allied Group May 2015 - Present
University of Kentucky April 2005 - Present
Lexington Office April 2002 - August 2010
factory in Dalton, IL February 1980 - February 1996
Skills
General Operations, dispatching, costumer services, Customer Service, Event Planning, Leadership Development, Microsoft Office, Strategic Planning, Project Planning, Clerical Skills, Data Entry, Research, Filing, Outlook, Fax, PowerPoint, Time Management, Public Speaking, Community Outreach, Editing, Fundraising, Critical Thinking, Nonprofits, Teaching, Social Networking
Education
Bluegrass Community and Technical College 2013 — 2013
General Studies
Indiana University Gary Extenstion 1986 — 1989
66 credit hours, general studies
Douglas High School 1976 — 1978
Horce Mann High 1974 — 1976
BCTCS
Associate of Arts (AA)
Fortech April 2013 - Present
UniRush,LLC August 2012 - March 2013
Cardinal Solutions June 2011 - July 2012
AAA Allied Group April 2010 - May 2011
SDRC June 1978 - August 2005
Skills
C#, ASP.NET MVC, .NET, Microsoft SQL Server, Software Development, Entity Framework, Agile Methodologies, WPF, Web Applications, Software Project..., Requirements Analysis, Software Design
Education
Cornell University
Bachelor of Science (BS) with Distinction, Mechanical Engineering
Self Employed January 2015 - Present
Multiband Corporation May 2014 - December 2014
AAA - Allied Group October 2013 - June 2014
Coca-Cola Refreshments June 2010 - September 2013
Coca-Cola Enterprises September 2007 - June 2010
Railserve, Inc. June 2001 - September 2007
Army National Guard January 2001 - March 2003
Diebold's Marina April 1999 - December 2000
Skills
Logistics, Transportation, Inventory Management, Logistics Management, Warehousing, Freight, Shipping, Supply Chain, Project Management, Leadership, Process Improvement, Customer Service, Supply Chain Management, Continuous Improvement, Process Scheduler, Training, Operations Management, Inventory Control
Education
Feng Chia University 1994 — 1995
Chinese Studies
Ohio University 1991 — 1994
BA, English; Creative Writing
University of Tampa 1990 — 1991
Marine Science
Freelance Employment February 2012 - Present
AAA Allied Group September 2011 - June 2012
Citrix Systems November 2009 - December 2011
Citrix Systems November 2008 - November 2009
Citrix Systems May 2007 - November 2008
Earnest Machine Products Company October 2005 - May 2007
Avery Dennison September 2004 - May 2005
Skills
Marketing Communications, Email Marketing, Marketing, Product Marketing, Advertising, Marketing Strategy, Social Media, Competitive Analysis, SEM, Management
Education
John Carroll University 2001 — 2005
B.S.B.A., Business - Marketing
Magnificat High School 1997 — 2001
High school diploma, College prep
PRIORITY ONE INSURANCE GROUP January 2008 - Present
AAA Allied Group January 1999 - January 2008
Education
Central Connecticut State University
AAA Allied Group February 2012 - Present
Convergys October 2011 - January 2012
Cincinnati Children's Hospital Medical Center July 2011 - September 2011
Cengage Learning May 2010 - July 2011
Miami University 2010 - 2011
Skills
Recruiting, Talent Acquisition, Applicant Tracking..., Onboarding, Employee Relations, Interviews, College Recruiting, Employee Benefits, Human Resources, HRIS, Succession Planning, Deferred Compensation, Talent Management, Employee Engagement
Education
Miami University 2007 — 2011
Bachelors, Management and Leadership, Sociology
Naugatuck Valley Community College March 2015 - Present
AAA Allied Group July 2012 - February 2015
CBS Radio October 2003 - July 2012
Connecticut Department of Transportation February 2007 - May 2007
Nutmeg Broadcasting Company WILI-AM/FM September 1998 - February 2007
Connecticut Radio Network 2001 - 2001
Skills
New Media, Breaking News, Broadcast Engineering, Broadcast Automation, Radio Broadcasting, Broadcast, Radio, Information Technology, Media Relations, Radio Producing, Adobe Audition, Public Relations, Storytelling, Press Releases, Copywriting, Journalism, Corporate Communications, AP Style, News Writing, Broadcast Journalism, Public Affairs, ENCO, Radio Host, Audio Editing, Traffic Safety, Transportation, ENPS, Avid, Feature Articles, Spokesperson, Speech Writing, Strategic Communications, Crisis Communications, Newspapers, Message Development, Radio Production
Education
Eastern Connecticut State University 2001 — 2006
BA, Political Science, 3.98 GPA (4.00 Major)
Greenwood Sudbury School 1998 — 2000
Broadcasting, Public Service, Philosophy, 10-12
Windham High School 1996 — 1998
YWCA Hamilton April 2015 - Present
Kaivac Cleaning Systems Inc. February 2015 - March 2015
AAA Allied Group April 2002 - March 2014
AAA Ohio Auto Club February 2000 - December 2001
Little Professor Book Company March 1989 - December 1999
B Dalton Bookselers June 1984 - December 1988
Skills
Customer Service, Office Management, Merchandising, Sales, Process Scheduler, Staff Supervision, Retail Sales, Budget Monitoring, Staff Development, Interviewing Skills, Organization, Problem Solving, Financial Goals, Leadership, Retail Buying, Crew Scheduling, Team Building, Volunteering
Education
Miami University
Bachelor's Degree, Marketing/Management
Star 12 Seminars 2012 — 2014
AAA-Allied Group July 2013 - Present
Farmers Insurance March 2007 - January 2013
FocusMark Group June 2006 - March 2007
Skills
Insurance, Sales, Customer Service, Underwriting, Marketing, Process Improvement, Team Leadership, Microsoft Office, Account Management, Employee Benefits, Talent Acquisition, Team Building, Advertising, Customer Satisfaction, Leadership, Microsoft Excel, Property & Casualty..., Small Business, Training, Workers Compensation, Customer Retention, Management, Time Management
Education
Muskingum College 2002 — 2006
Art, Graphic Design, Business, Speech Communications
Bellbrook
National Academic Advising Association January 2014 - Present
Kennel Me Not Pet Sitting Services January 2010 - Present
Kansas State University January 2013 - January 2014
Kansas State University October 2013 - October 2013
Kansas State University October 2013 - October 2013
Kansas State University December 2011 - January 2013
AAA Allied Group May 2011 - December 2011
US Fish and Wildlife Service November 2007 - May 2011
Skills
Administrative..., Pet Sitting, International Students, Advising People, Study Abroad Programs, Interpretation, Organization, Communication, Highly responsible, Discipline, Individualization, Volunteering, Student Affairs, Event Planning, Resume Writing
Education
Kansas State University 2012 — 2014
Master of Science (M.S.), College Student Development, 4.0
Kansas State University 2007 — 2011
Bachelor of Science (B.S.), Parks, Recreation and Leisure Facilities Management, 3.452
Ambit Energy April 2015 - Present
Brooks Brothers January 2014 - Present
Ambit Energy January 2015 - April 2015
Ambit Energy September 2014 - January 2015
AAA Allied Group July 2013 - October 2014
Ashfield Police Department February 2011 - January 2014
Loomis Chaffee School October 2008 - February 2011
Enfield Police Department October 2005 - September 2008
Enfield Police Department October 1994 - September 2005
Enfield Police Department May 1980 - October 1994
Skills
Private Pilot ASEL, Police, Enforcement, Criminal Justice, Patrol, Criminal Investigations, Public Safety, Crime Prevention, Collective Bargaining, Police Administration, Traffic Safety, Field Training, Investigation, Workplace Violence, Disaster Response, Personal Protection, Emergency Services, Law Enforcement..., Physical Security, Evidence, Firearms, Community Outreach, Executive Protection, Criminal Law, Policy, First Responder, Personal Security, Surveillance, Road Safety, Crisis Management, Community Policing, Counterintelligence, Internal Investigations, Interrogation, Background Checks, Security Management, Intelligence Analysis, Tactics, Protection, NIMS, Incident Command, Self Defense, Counterterrorism, Preparedness, Criminology, Corporate Security, Security, Security Operations, Weapons, Weapons of Mass...
Education
Westfield State University 2011 — 2014
MS, Criminal Justice, 3.83
Charter Oak State College 2005 — 2008
B/S, Public Safety Administration, 3.78
Fermi High School 1973 — 1976
High School Diploma
AAA Allied Group May 2014 - Present
TOPS Technologies LLC April 2012 - Present
Precision Camera November 2013 - May 2014
F.O INC May 2013 - November 2013
Cox Communications June 1997 - April 2012
AT&T/TCG 1995 - 1997
Total Communications September 1993 - January 1995
All Star Electric June 1990 - September 1993
Skills
Cisco Technologies, Cisco IOS, Switches, MPLS, PowerPoint, Visio, Microsoft Office, DC Power, DACS, sonet, Nortel, fujisu, Alcatel, Nortel DMS, Radio, Tellabs 5500, Telecommunications, atrica, Telcordia, DS3, DS1, Metro Ethernet, Wireless, Wireless Routers, XNG, Granite Inventory, CLONES, Telcordia Common..., Microsoft Excel, CAD, PBX, Fiber Optics, DWDM, IAD, Database Administration, Technical Documentation, Reports, Test Equipment, ISDN, Communication Skills, Technical Writing, Telecommunications..., Troubleshooting, TDM, DSX, OTDR, Low Voltage, Wiring, Telemetry, Telcordia Granite Xng...
Education
Infrared Thermography Training 2013 — 2015
Infrared Thermography
Gateway Community College 1990 — 1992
Associate's degree, Applied Sciences
Systems
AAA Allied Group May 2014 - Present
AAA Allied Group January 2013 - Present
Skills
Property & Casualty..., Insurance, Consultative Sales..., Performance Management, Sales Management..., Risk Management, Sales Metrics, Securities, Training, Coaching, Casualty, Umbrella Insurance, Sales Management, Liability, Commercial Lines, Fixed Annuities, Life Insurance, Professional Liability, Health Insurance, Workers Compensation, Commercial Insurance, Account Management, Disability Insurance, Sales, Small Business, Long-term Care, General Insurance, Homeowners, Whole Life, Term Life Insurance, Universal Life, Employee Benefits, Underwriting, Legal Liability, D&O, Recruiting, Casualty Insurance
Education
Centre College 1995 — 1999
Bachelor of Arts
Grant County High School
Grant County High School
AAA Allied Group July 2014 - Present
First Niagara Bank April 2012 - February 2014
New York Life Insurance Company December 2010 - March 2012
The Hartford May 2008 - October 2010
Skills
PowerPoint, Windows, Teaching, Photoshop, HTML, Strategic Planning, Budgets, Editing, C++, C, Java
Education
Penn State University 2013 — 2018
None, Business Administration and Management, General
Manchester Community College 2005 — 2006
AAA Allied Group October 2010 - Present
Skills
Honeymoons, Leisure Travel, Business Travel, Cruises, Car Rental, Customer Satisfaction, Customer Service, Sales, Travel Planning, Tourism, Customer Retention, Vacation, Ticketing, Apollo GDS, Marketing, Flight Planning, Inventory Control, Hotels, Microsoft Excel, Microsoft Office, PowerPoint, Family Vacations, Guided Tours, Travel Insurance, International Travel, Disney Vacations, Travel Agency
Education
Concord University 2005 — 2009
Bachelor of Applied Science (B.A.Sc.), Emphases in Marketing, Management
Princeton Senior High School 2001 — 2005
Photography by Arienne 2005 - Present
AAA Allied Group January 1999 - Present
Bruce Davey Associates 1992 - 2013
Skills
Customer Satisfaction, Customer Service, Outlook, Data Entry, Call Centers, Team Building, Microsoft Office, Time Management, Photography, Microsoft Excel, Microsoft Word, Sales, Event Planning, Process Scheduler, Administrative..., Test Administration, Social Media, Tests
Education
Concordia College-New York 1992 — 1996
BS, Secondary Math Education
AAA Allied Group May 2013 - Present
Discover the Region 2010 - 2011
Skills
Customer Service, Sales Management, Meeting Planning, Project Management, Disney Vacations, Jamaica Specialist, Social Media Marketing, Leisure Travel
Education
Sinclair Community College 2011 — 2013
Associate of Arts (AA), Hospitality Management
Sinclair Community College 2011 — 2013
Associate of Arts (AA), Tourism and Travel Services Management
Gemological Institute of America 2004 — 2006
Graduate Certificate D.G., Diamond Graduate Specialist
University of Nevada-Las Vegas
Bachelor's degree, Marketing/Marketing Management, General
AAA Allied Group June 2009 - Present
Skills
Leisure Travel, Travel Management, Business Travel, Tourism, Cruises, Travel Planning, Vacation, Honeymoons, Online Travel, Tour Operators, Car Rental, Customer Satisfaction, Customer Service, Adventure Travel, Sales, Ticketing, Hotels, Call Centers, Account Management, Sabre, Travel Insurance, Travel Agency
Education
International Air and Hospitality Academy 2008 — 2008
Marysville High School, Marysville, KS 2005 — 2008
Dollar Thrifty Automotive Group November 2014 - Present
Enterprise Rent-A-Car February 2014 - September 2014
AAA Allied Group August 2013 - October 2013
American International College January 2013 - October 2013
Skills
Microsoft Office, Internal Communications, Organization, Facebook, Event Planning, Teamwork, Social Networking, Time Management, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Leadership, Social Media, Outlook, Research
Education
University of Connecticut 2015 — 2016
American International College 2011 — 2014
AAA Allied Group November 2010 - Present
The Hartford July 2009 - November 2010
The Hartford January 2008 - July 2009
The Hartford October 2000 - January 2008
Skills
Insurance, Underwriting, Commercial Lines, Workers Compensation, Property & Casualty..., Customer Service, Coaching, General Liability, Casualty, Customer Relations, General Insurance, Commercial Insurance, Liability, Professional Liability, Umbrella
Education
Central Connecticut State University 1996 — 2000
Sales Data Incorporated January 2009 - Present
AAA Allied Group April 1993 - November 2008
Richfield Hospitality - AIRCOA November 1975 - March 1983
Education
Hutchinson Community College 1999 — 2001
Community College of Denver
Orange Coast College
AAA Allied Group September 2014 - Present
The Outlook Group October 2013 - September 2014
Skills
Life Insurance, Insurance, Property & Casualty..., Customer Service, General Insurance, Health Insurance, Sales, Underwriting, Liability, Term Life Insurance
Education
Ball State University 1977 — 1982
Bachelor of Science (BS), Business Administration and Management, General
Ball State University - College of Business
AAA - Allied Group May 2014 - Present
AAA Allied Group May 2014 - Present
BNI October 2012 - May 2014
Stefani R Holley Agent American Family Insurance December 2011 - May 2014
American Family Insurance May 2009 - May 2014
Skills
Insurance, Umbrella Insurance, Renters, Property & Casualty..., Commercial Insurance, Health Insurance, Term Life Insurance, Life Insurance, General Insurance, Casualty, Liability, Legal Liability, Homeowners, Fixed Annuities, Whole Life, Professional Liability, Commercial Lines, Business Networking, Organizational..., Community Outreach, Personal Insurance..., Social Networking, Building Relationships, Customer Service, Small Business, Employee Benefits, Claim, Claims Management, IRAs, Universal Life, Flood Insurance, Inland Marine, Property Damage, Casualty Insurance
Education
The American College 2011 — 2012
Fashion Institute of Technology
Associate of Science (A.S.), Textile Technology, A
Northwood University - West Baden, Indiana
Associate of Science (A.S.), Business/Fashion, Salutatorian
AAA Allied Group 2014 - Present
Daymon Worldwide March 2012 - January 2014
Farley's & Sathers Candy Co. November 2009 - January 2012
Fullerton Building Systems April 2007 - November 2009
Skills
Invoicing, Accounts Receivable, Microsoft Office, Customer Service, Data Entry, Accounts Payable, PowerPoint, Payroll, QuickBooks, Accounting, ADP Payroll, Account Reconciliation, Financial Reporting, Confidentiality, General Ledger, Office Administration, Budgets, Microsoft Excel, Management, Leadership
Education
Minnesota West Community and Technical College
North Central University
Caesars Entertainment Corporation February 2013 - Present
AAA Allied Group September 2007 - January 2013
Walt Disney World Resort July 2006 - July 2007
Comair January 2005 - July 2006
Bass Pro Shops September 2003 - December 2005
Skills
Customer Service, Sales, Customer Satisfaction, Event Planning, Microsoft Office, PowerPoint, Marketing, Inventory Management, Microsoft Excel, Social Media, Microsoft Word, Merchandising, Advertising, Social Media Marketing, Marketing Strategy, Public Relations, Event Management
Education
Cincinnati State Technical and Community College 2000 — 2012
Marketing Management, Marketing, 3.0 GPA
Purcell Marian High School 1998 — 2000
Diploma, Required, 2.5 GPA
AAA Washington May 2009 - Present
AAA Allied Group 2001 - 2009
Skills
Operations Management, Leisure Travel, Cross-functional Team..., Specialties, Sales, Training, Management, Customer Service, Strategy, Customer Satisfaction, Analysis, Vacation, Team Building, Marketing, Leadership, Process Improvement, Travel Management
Education
Baker University 2007 — 2009
MBA: International Business, International Business, 4.0
University of Kansas 1997 — 2001
Bachelors of Social Welfare, Social Welfare
Lawrence High 1994 — 1997
AAA Allied Group June 2014 - Present
CBS Radio July 2012 - Present
WJMJ Radio March 2012 - Present
Mane Input DJ Services August 2008 - Present
Blount Communication Group March 2011 - August 2013
iHeartMedia and Entertainment April 2008 - July 2012
iHeartMedia and Entertainment April 2008 - January 2012
Junction Radio February 2006 - May 2008
Communitas November 2007 - March 2008
Skills
Radio, Broadcast, Adobe Audition, Social Media, Facebook, Radio Broadcasting, Sound, Video Production, Entertainment, Recording, Video Editing, Audio Editing, Editing, Radio Promotions, Television, Radio Producing, Music, Radio Programming, Radio Advertising, Broadcast Journalism, News Writing, NexGen, Microsoft Office, Blogging, HTML, Shortcut, iMovie, Video, Sales
Education
Eastern Connecticut State University 2009 — 2011
Bachelors, Communication
Manchester Community College 2005 — 2008
Associates in Science, Communication
Manchester High School 2001 — 2005
Advantage RN September 2012 - January 2015
Frost Brown Todd February 2012 - August 2012
OR Colan and Associates August 2011 - September 2011
Peck, Shaffer & Williams March 2011 - June 2011
First Data Government Solutions, January 2011 - March 2011
On Assignment July 2007 - February 2010
AAA Allied Group October 1987 - July 2007
Skills
Microsoft Office, Customer Service, Clerical Skills, Training, Customer Satisfaction, Microsoft Excel, Microsoft Word, Management, PowerPoint, Event Planning, Team Building, Recruiting
Education
Cincinnati State Technical and Community College 2010 — 2015
Legal Assistant/Paralegal, Law and Administrative Support, 3.9
AAA Allied Group April 2010 - Present
Gowrie Group November 2007 - August 2009
Liberty Mutual Insurance December 2000 - April 2007
Skills
Customer Service, Team Building, Property & Casualty..., Term Life Insurance, General Insurance, Sales, Strategic Planning, Life Insurance, Underwriting, Liability
Education
American College
LUTCF
Dominican College of Blauvelt
BS Accounting, Accounting and Finance
Ealing College of Higher Education UK
International/Global Studies
Hamilton County Public Defender February 2012 - Present
AAA Allied Group April 2008 - February 2012
Macy's November 2006 - April 2008
Skills
Excel, Word, Outlook, Salesforce.com, Legal Research, Legal Support, Customer Satisfaction, Customer Retention, Editing, Social Media, Organizing, PowerPoint, Research, Problem Solving, Team Building, Writing, American Literature, typing, dictation, Teamwork, Notary Public, Microsoft Excel, Microsoft Word, Access, Data Entry, Event Planning, Customer Service, Microsoft Office
Education
University of Cincinnati 2011 — 2012
BS, Paralegal Studies
Miami University 2002 — 2006
BA, English Literature
GE Aviation September 2014 - Present
GE Aviation November 2011 - Present
Unison Engine Components / GE Aviation May 2010 - November 2011
GE Infrastructure (General Electric) July 2007 - May 2010
GE Infrastructure January 2005 - July 2007
Meridian Automotive Systems November 2002 - January 2005
Acoustiseal/Permaceal Automotive March 2002 - November 2002
Commerce Bank March 2000 - March 2002
AAA Allied Group 1999 - 2000
Library Services Company 1997 - 1999
Skills
Labor Relations, Succession Planning, Strategic Planning, Compensation Structure..., Leadership Development, Teaming, Employee Relations, Deferred Compensation, Organizational Design, Personnel Management, Performance Management, Employee Benefits, Policy, Recruiting, Compensation Structures, New Hire Orientations, Change Management, Human Resources, Leadership, Interviews, Training, Management, Benefits Administration, Career Development, Coaching, Compensation, Organizational..., Payroll, Strategy, Temporary Placement, Workforce Planning
Education
Baker University 2002 — 2004
MBA, Business Administration, emphasis HR
Kansas State University 1992 — 1995
BS, Business Administration, emphasis HR
Phillips and Jordan, Inc September 2013 - Present
AAA Allied Group July 2009 - July 2013
Securitas Security Services USA, Inc. November 2008 - April 2009
Skills
Project Coordination, Contractors, Accounts Payable &..., Union Relations, Supervisory Skills, Microsoft Office, Office Management, Office Administration, Data Entry, Mechanics, Fire Protection, Security Management, Construction, Accounts Payable, Contract Management, Process Scheduler, Project Planning
Education
Nashville State Community College 2001 — 2004
Associate of Science (A.S.), Police Technology
Father Ryan High School 1996 — 2000
High School Diploma, High School/Secondary Diplomas and Certificates
AAA Allied Group 2013 - August 2015
M&J Bus Inc. January 2001 - 2014
Big Fish Promotions May 2008 - October 2011
Skills
CDL, Transportation, Customer Service, Microsoft Word, PowerPoint, Team Building, Public Speaking, Microsoft Excel, Event Planning, Microsoft Office, Leadership, Budgets, Marketing, Training, Management, Outlook, Mentoring, Sales, Instruction, Strategic Planning, Access
Education
Central Connecticut State University 1979 — 1982
The University of Connecticut
Human Development, Family Studies, and Related Services
Sun Chemical July 2015 - Present
AAA Allied Group April 2015 - July 2015
Convergys September 2007 - April 2015
Convergys 2007 - 2009
Future World Productions 1999 - 2006
Skills
Microsoft Excel, Microsoft Office, IEX Total View, CMS Avaya, Genesys, eStart, Citrix XenApp, IMDS, Healthcare, Workforce Management, Analysis, Scheduling, Team Leadership, Coaching, Employee Training, Professional Mentoring, Professional..., Vendor Relationship..., Music Production, Songwriting, Audio Engineering, Audio Editing, Vocal Coaching, Singer-songwriter, Acting, Modeling, Contact Center..., Contact Center..., Contact Centers, Call Centers, Leadership, Real Time Monitoring, Adherence
Education
Brown Mackie College-Northern Kentucky 2005 — 2007
Associate's Degree, Business Administration and Management, General, 3.9 G.P.A
Maxx Traxx Recording and Publishing 1999 — 2001
Certificate Of Completion, Audio Engineering, 4.0 G.P.A
Fidelity Investments March 2011 - Present
AAA Allied Group April 2007 - March 2011
AMC Theatres October 2005 - May 2010
Education
Northern Kentucky University 2004 — 2007
BA, Theatre/Dance
Berea College 2002 — 2004
Theatre
AAA Allied Group March 2015 - Present
State Farm Insurance May 2011 - February 2015
Sterling Jewelers June 2010 - October 2011
Hewlitt Packard April 2010 - June 2010
Garden Ridge August 2008 - April 2010
Palmer Snyder Event Furniture November 2006 - July 2008
Walmart June 2005 - November 2006
Skills
Leadership, People Skills, Customer Service, Sales, Marketing, Account Management, Customer Satisfaction, Sales Management, Property & Casualty..., Team Building, Life Insurance, Term Life Insurance, General Insurance, Insurance, Health Insurance, Commercial Insurance, Disability Insurance, Event Planning, Fundraising, Strategic Planning, Recruiting, Customer Retention, Customer Relations, Public Speaking, Travel Insurance, Small Business, Small Business Marketing, Merchandising, Management, Inventory Management, Telephone Skills, Microsoft Excel, Microsoft Word, Outlook, Cold Calling, Direct Sales, Event Management, Training, Umbrella Insurance, Fixed Annuities, New Business Development, Casualty Insurance, Whole Life, Liability, Marketing Strategy, Microsoft Office, Workers Compensation, Time Management, Coaching, Social Media
Education
Eastern Kentucky University 2003 — 2008
Bachelor's Degree In Business Administration, Marketing
Bell County High School 1999 — 2003
Tina Travel Agent November 2013 - Present
Ladies International Poker Series - LIPS Tour January 2012 - Present
Sinclair Community College September 2011 - December 2013
AAA Allied Group May 2013 - November 2013
Angel Marketing January 2000 - November 2012
Discover the Region February 2010 - September 2011
The Venetian December 2007 - July 2009
Skills
Social Media Marketing, Advertising, Marketing Strategy, Social Media, Marketing Communications, Event Planning, Marketing, Public Relations, Sales, Online Advertising, SEO, Customer Service, Email Marketing, Program Management, Social Networking, Event Management, Trade Shows, Online Marketing, Leadership, Team Building, Strategic Planning, New Business Development, Management, Travel Arrangements
Education
Sinclair Community College 2011 — 2013
Hospitality and Tourism Management, Meeting and Event Planning
Gemological Institute of America 2004 — 2006
G.G., Graduate Gemology
University of Nevada-Las Vegas 2001 — 2003
BBSA, Marketing
Vandalia Butler H.S.
AAA Allied Group June 2011 - Present
Skills
Property & Casualty..., Insurance, Life Insurance, Umbrella Insurance, Term Life Insurance, Fixed Annuities, Liability, General Insurance, Commercial Insurance, Casualty, Whole Life, Health Insurance, Workers Compensation, Disability Insurance, Universal Life, Casualty Insurance, Customer Service, Sales
Education
Bluffton University 2006 — 2010
Bachelor's, Marketing
AAA Allied Group October 2014 - Present
Kroger April 2012 - October 2014
Cincinnati Bell May 2011 - April 2012
Data Processing Sciences December 2009 - May 2011
Kroger June 2009 - December 2009
Pomeroy December 2008 - June 2009
Duke Energy Corporation June 2008 - December 2008
ADVICS NA November 2007 - June 2008
Skills
Cisco Technologies, Troubleshooting, Switches, Routers, Active Directory, WAN, CCNA, Data Center, Network Administration, Windows Server, Cisco Nexus, Alcatel Technologies, Extreme Networks, Carrier Services, Metro Ethernet, MPLS VPN, VPLS, VDSL2, ADSL, GPON, MPLS, Linux, Networking, Network Design
Education
Northern Kentucky University 2011 — 2013
CIT, Computer Information Technology
Cincinnati State Technical and Community College 2005 — 2008
EET, Electronics Engineering Technology, Computer Information Technology
Conrad Consulting LLC May 2015 - Present
AAA Allied Group January 2012 - December 2014
Skills
Sales, Customer Retention, Sales Management, Team Building, Recruiting, Account Management, Sales Operations, Customer Satisfaction, Direct Sales, Salesforce.com, Performance Management, Employee Training, Cold Calling, Call Centers, Training, Management, Customer Service, Strategic Planning, Leadership, Employee Relations, Coaching, Human Resources
Education
Anderson University
Bachelor of Arts in Business Administration and Sociology, Business Administration/Sociology
Pomeroy July 2013 - Present
AAA Allied Group November 2007 - June 2013
Tier Technologies March 2006 - November 2007
McLane Foodservice Distribution May 2000 - May 2005
Skills
Business Analysis, Windows 7, VMware, VMware View, VDI, Cisco UCS, HP Blade, ThinApp, Windows, SRM, Microsoft Office, Technical Documentation, Customer Satisfaction, Call Centers, SharePoint, Customer Service, Windows Server, Access, Active Directory, Technical Support, Disaster Recovery, SCCM, System Administration, Hardware, Data Center, Troubleshooting, Information Technology, Servers, Virtualization, Microsoft Certified...
Education
Ivy Tech Community College 2001 — 2003
AAS, Information Systems
AAA Allied Group December 2007 - Present
KHEAA/The Student Loan People June 2003 - December 2007
Planit Solutions, Inc. September 2002 - June 2003
The Matrix Group, Inc December 2001 - June 2003
Eastern Kentucky University January 1998 - May 2002
Skills
JavaScript, HTML, CSS, XSLT, HTML5, SEO, Sitecore, Drupal, WordPress, Final Cut Pro, Photography, jQuery, W3C Accessibility, Adobe Creative Suite
Education
Eastern Kentucky University 1997 — 2002
BA, Computer Informatin Systems
AAA Allied Group October 2010 - Present
MetLife May 2008 - October 2010
State Farm August 2005 - April 2008
Skills
Property & Casualty..., Term Life Insurance, Insurance, Life Insurance, Umbrella Insurance, Health Insurance, Commercial Insurance, Disability Insurance, Casualty, General Insurance, Fixed Annuities, Liability, Workers Compensation, Employee Benefits, Commercial Lines, Underwriting, Whole Life, Universal Life, Casualty Insurance, Sales, Customer Service
Education
Georgetown College 2000 — 2004
BA
Tates Creek High School 1996 — 2000
AAA Allied Group April 2015 - Present
MetLife June 2014 - Present
Kroger August 2012 - June 2014
Freedom First Credit Union June 2011 - June 2012
BB&T November 2007 - June 2011
Skills
Store Management, Merchandising, Loss Prevention, Inventory Management, Inventory Control, Cashiering, Customer Service, Visual Merchandising, Shrinkage, Retail Sales, Store Operations, Planograms, Microsoft Office, Microsoft Excel, Profit
Education
Central Michigan University 2007 — 2009
Master of Science (M.S.), Business Administration and Management, General
Central State University 2002 — 2005
Bachelor of Science (BS), Business Administration and Management, General
Metro Appliances and More June 2013 - Present
AAA Allied Group August 2011 - May 2013
Southwestern College August 2010 - December 2011
Edward Jones February 2010 - May 2010
Lowe's Companies, Inc. September 2004 - February 2010
Direct Maytag May 1994 - September 2004
Skills
Customer Service, Customer Satisfaction, Travel Management, Sales, Microsoft Office, Leisure Travel, Front Office, Team Building, Sales Management, Business Travel, Marketing, Account Management, Microsoft Word, Customer Retention, Inventory Management, Marketing Strategy, Outlook, Retail, Time Management, Employee Training, Market Research, Strategic Planning, Public Relations, Market Planning, Coaching, Leadership Development, Email Marketing, Merchandising, Business Planning
Education
Southwestern College 2010 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
Wichita State University
Bachelor's degree, Marketing
Dana College
Wichita High School South
AAA Allied Group January 2013 - Present
AAA-Allied Group September 2011 - Present
KanBuild Inc September 2008 - March 2011
Reed Brothers Inc January 2003 - September 2008
ARC Dealership Inc January 2000 - January 2003
Skills
New Business Development, Negotiation, Team Building, Business Development, Direct Sales, Sales, Market Planning, Selling, Retail, Business Planning, Sales Process, Selling Skills, Budgets, Commercial Real Estate, Customer Service, Strategic Planning, Marketing Strategy, Account Management, Residential Homes, Contract Negotiation, Insurance, Recruiting, Management, Time Management, Customer Retention, Customer Satisfaction, Marketing, Training, Coaching, Life Insurance, Term Life Insurance, B2B, Whole Life, Disability Insurance, Fixed Annuities, Umbrella Insurance, Sales Presentations, Team Leadership, Health Insurance, Universal Life, General Insurance, Property & Casualty..., Commercial Insurance, Casualty, Cold Calling, Casualty Insurance
Education
Bethany College
Osborne High School 1990 — 1993
Saint Francis Care October 2012 - Present
Private Family June 2011 - May 2012
AAA Allied Group March 2010 - June 2011
Connecticut Department of Environmental Protection April 2009 - November 2009
Sheila Kelley's S Factor Chicago March 2008 - October 2008
Keystone Resort February 2007 - August 2007
Keystone Resort April 2006 - February 2007
Keystone Resort September 2005 - April 2006
Skills
Adult & Child CPR/AED..., State of Connecticut..., Cardiac Telemetry
Education
Goodwin College 2011 — 2013
Nursing
Ball State University 2002 — 2003
Masters, Natural Resources and Environmental Management
The University of Connecticut 1998 — 2001
Bachelor's, Natural Resource Management and Engineering
Farmington High School 1993 — 1997
Clark Piano Tuning & Repair July 2014 - Present
Willis Music Company April 2014 - Present
Fifth Third Bank March 2014 - January 2015
AAA Allied Group September 2013 - March 2014
Fayette County Public Schools (KY) August 2011 - May 2013
Annie Moses Band's Fine Arts Summer Academy 2010 - 2013
Staples February 2010 - August 2011
Skills
Music Education, Music Theory, Classical, Music, Chamber Music, Orchestral Music, Ensemble, Teaching, Band, Customer Service, Music Industry, Clerical Skills, Microsoft Office, Microsoft Technologies, Member Relations, Customer Oriented, Live Sound
Education
Eastern Kentucky University 2011 — 2013
Master of Music, Music Performance
University of Kentucky 2005 — 2009
Bachelor of Music, Music Education
AAA Allied Group November 2009 - Present
M&M Insurance Associates April 2006 - October 2009
Lonestar Steakhouse, Corporate Office August 1998 - April 2005
Skills
Customer Service, Property & Casualty..., Umbrella Insurance, Insurance, General Insurance, New Business Development, Sales, Risk Management, Liability
Education
Butler County Community College 1996 — 1998
Liberal Arts, General w/Excelled Studies In Social Work, Obtained Dean's Honor Roll @ WSU
Wichita State University
AAA Allied Group April 2009 - Present
Fairfield Township 1996 - 2007
Horace Mann Insurance Companies 1986 - 2002
Education
Miami University 1985 — 1986
Masters Degree, Education
Methodist College 1975 — 1979
B. S, Physical Education
Self Employed April 2011 - November 2012
Mercy Health Partners January 2007 - July 2011
T's Landscaping January 1996 - December 2009
Dillards July 2008 - May 2009
US Bank June 2000 - June 2003
Starbucks April 1998 - June 2000
AAA Allied Group February 1990 - October 1996
Skills
Cosmetics, Sales, Direct Sales, Photography, Newsletters, Copywriting, Teaching, Online Advertising, Project Management, Marketing, Outlook, Public Speaking, PowerPoint, Coaching, Time Management, Training, New Business Development, Strategic Planning, Social Networking, Public Relations
Education
University of California, Los Angeles 1981 — 1983
English Language and Literature/Letters
Eastern Illinois University 1975 — 1977
English Language and Literature/Letters
Michigan State University 1974 — 1975
General Studies/Honors College, Freshman
Charleston High School 1971 — 1974
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program, Senior
AAA Allied Group January 2015 - Present
AAA Allied Group, Inc. August 1998 - Present
Energy Insurance Agency, Inc. - A Subsidiary of AAA Allied Group October 2005 - March 2013
Skills
Employee Benefits, Employee Relations, Recruiting, Benefits Administration, Performance Management, Workers Compensation, Customer Service, Talent Management, Strategic Planning, Commercial Insurance, Health Insurance, Onboarding, Event Planning, Deferred Compensation, Talent Acquisition, HRIS, Succession Planning, Life Insurance, Human Resources, Customer Satisfaction, Disability Insurance, Insurance, Leadership Development, Sales Management, Windows, Team Building, Coaching, Sales, Project Planning, Hotels, Leadership, Training, Employee Engagement, Strategy, Interviews, Organizational..., FMLA, Organizational..., COBRA, Hiring, Workforce Planning, College Recruiting, Employee Handbooks, Open Enrollment, HR Policies, Compensation, Internet Recruiting, Property, Whole Life, Term Life Insurance
Education
Morehead State University 1993 — 1997
Bachelor of Arts, English/Linguistics
AAA Allied Group April 2015 - Present
Fairmont Hotels & Resorts October 2009 - June 2012
Skills
Leadership, Sales, Management, Employee Training, Customer Service, Team Building, Hospitality, Training, Team Leadership, Time Management, Public Speaking, Budgets, Microsoft Excel, Marketing, Account Management, Customer Satisfaction, Sales Management
Education
Coastal Carolina University 2003 — 2007
Public Health Education and Promotion
Dunbar High School 1999 — 2003
Case Western Reserve University August 2015 - Present
United Way of Central and Northeastern Connecticut January 2013 - August 2015
Hillel July 2011 - January 2013
United Nations September 2010 - May 2011
UConn School of Social Work September 2009 - May 2011
Ebony Horsewomen Inc. September 2009 - May 2010
AAA Allied Group December 2007 - August 2009
Stavros September 2003 - May 2007
High Hopes Therapeutic Riding Stable September 2002 - May 2006
Whitney Ridge Summer Camp May 2004 - August 2004
Skills
Philanthropy, Community Outreach, Program Development, Community Organizing, Research, Leadership Development, Volunteer Management, Grant Writing, Human Rights, Nonprofits, Student Engagement, Public Speaking, Student leadership and..., Social Media, Event Planning, Non-profits, Grants, Program Management, Social Services, Grant Research, Diversity Training, Network Programming, Writing, Social Networking, Fundraising, Community Development, Program Evaluation, Youth Development, Workshop Facilitation, Social Justice, Grassroots, Community Engagement, Capacity Building, Qualitative Research, Civic Engagement, Curriculum Development, Facilitative Leadership
Education
Case Western Reserve University 2015 — 2020
Doctor of Philosophy (Ph.D.), Social Welfare
The University of Connecticut 2009 — 2011
MSW, Community Organization
University of Massachusetts 2003 — 2007
Bachelor of the Arts, Social Thought and Political Economy
AAA Insurance August 2006 - Present
AAA Allied Group October 2004 - August 2006
MAXIMUS August 2003 - September 2004
Horace Mann 1980 - 2003
J C Penneys October 1987 - December 1988
State of Illinois June 1979 - July 1980
Skills
Umbrella Insurance, Disability Insurance, Life Insurance, Property & Casualty..., Insurance, Outlook, Health Insurance, Term Life Insurance, Casualty, Claim, Customer Service, Public Speaking, Workers Compensation, Legal Liability, Underwriting, Commercial Insurance, Microsoft Office, Nonprofits, General Insurance, Marketing Strategy, Fundraising, Leadership Development, Project Management, Liability, Event Planning, Casualty Insurance
Education
Friends University 2004 — 2007
Bachelors, Business
Allen County Community College 1992 — 2003
Associates, Business Managment
Washburn University 1991 — 1991
None, Business
Lincoln Land Community College 1986 — 1988
None, Business
Lanphier High School 1976 — 1980
High School, General
AAA Allied Group February 2014 - Present
AAA National October 2002 - April 2014
BCAA November 1997 - September 2002
CAA British Columbia June 1994 - November 1997
Various June 1985 - November 1997
Skills
ASE Master Technician...
Education
British Columbia Institute of Technology 1987 — 1991
Automotive Technologies
New Westminster Secondary 1984 — 1987
AAA Allied Group May 2014 - Present
U.S. Bank October 2001 - April 2014
Northlich May 2000 - October 2001
WonderGroup February 1999 - May 2000
Skills
Banking, Brand Strengthening, Consumer Lending, Retail Banking, Relationship Management, Commercial Lending, Credit Cards, Credit, Social Media, Loans, Digital Strategy, Financial Services, Analysis, Strategic Planning, Portfolio Management, Social Media Measurement, Digital Marketing, Internet Banking, Management, Digital Media, Marketing, Mortgage Lending, Account Management, Cross Selling, Strategic Brand..., Marketing Strategy
Education
Miami University 1994 — 1998
Bachelor of Science (BS), Marketing
UI&U June 2005 - August 2010
AAA Allied Group July 1981 - December 2004
Skills
Customer Service, Project Management, Technical Support, Windows 7, System Administration, Windows, Microsoft Office, SQL, Networking, Troubleshooting, Access, Active Directory, SharePoint, Microsoft Exchange, Windows Server, Disaster Recovery
Education
Cincinnati State Technical and Community College 1981 — 1982
Cincinnati State Technical and Community College 1978 — 1980
Associate's degree, Computer Programming
Wethersfield Public Schools August 2014 - Present
Wethersfield Early Childhood Collaborative November 2013 - Present
Seasons Federal Credit Union September 2011 - June 2014
Seasons Federal Credit Union January 2011 - June 2011
Wethersfield Public Library July 2008 - June 2011
AAA Allied Group 2000 - 2003
Prudential Financial September 1998 - August 2001
LIMRA International April 1997 - April 1998
Skills
Public Speaking, Spanish, Facebook, Social Media Marketing, Community Outreach, Marketing, Press Releases, Event Planning, Customer Service, Microsoft Office, Microsoft Excel, Event Management, Marketing Strategy, Public Relations, Budgets, Program Management, Sales, Leadership, Management, Training, Fundraising
Education
Interaction Associates 2014 — 2014
Essential Facilitation, Organizational Leadership
Interaction Institute for Social Change 2014 — 2014
Facilitative Leadership
Central Connecticut State University 1990 — 1995
BA, International Studies and Spanish
AAA Allied Group December 2006 - Present
Greens Travel Center June 1983 - September 2005
Education
Ball State University
Connecticut Occupational Medicine Partners, LLC. (COMP LLC)/ St. Francis Hospital January 2015 - Present
WEX Inc. (NYSE: WEX) 2014 - 2014
Windham Group March 2013 - 2013
Harco National Insurance Company March 2009 - December 2012
Banco Santander/Drive Financial Services May 2007 - November 2008
AAA Allied Group 2006 - 2007
Federated Insurance March 2000 - November 2006
Skills
Insurance, Underwriting, Property & Casualty..., Commercial Insurance, Marketing, Sales, Liability, Sales Operations, Workers Compensation, Leadership, Customer Service, Casualty, Claim, Small Business, Commercial Lines, Umbrella Insurance, General Insurance, Legal Liability, Brokers, Professional Liability, Claims Management, Health Savings Accounts, Health Insurance, Reinsurance, Long-term Care, Excess, D&O, Employee Benefits, Claim Investigation, Inland Marine, Claims Resolution, Life Insurance, Casualty Insurance
Education
Eastern Connecticut State University 1991 — 1995
BA, Business
Pacific Sunwear August 2008 - Present
Steve & Barry's September 2006 - August 2008
AAA Allied Group September 2004 - September 2006
Education
Concord University 1999 — 2004
BS Business Administration, Managerment
AAA Allied Group October 2013 - Present
Holy Family Parish September 2010 - Present
Talbert House July 2007 - October 2013
Latin Mass Schola of Cincinnati August 2009 - June 2013
Musica Sacra 2004 - 2012
New Horizons Learning July 1994 - July 2007
US Navy February 1986 - February 1992
Skills
SharePoint, Windows, Troubleshooting, SSRS, System Administration, Process Improvement, ITIL, Business Intelligence, Program Management, Change Management, Outlook, Microsoft SQL Server, Databases, Training, Microsoft Office, Software Documentation, SQL, Microsoft Excel, Database Design, Access, Integration, Project Management, Leadership, IT Management, Analysis, MS Project, SDLC
Education
University of Michigan 1993 — 1994
Electrical and Electronics Engineering
Ferris State University 1992 — 1993
Naval Nuclear Power School 1987 — 1987
St. Thomas Aquinas Seminary 1985 — 1986
AAA March 2001 - Present
AAA Allied Group March 2001 - Present
AAA Allied Group March 2001 - Present
Skills
Customer Service, Marketing, Travel Management, Business Development, Marketing Strategy, Event Management, Microsoft Office, Sales, Sales Management, Social Media, Leadership, Account Management, Event Planning, Customer Satisfaction, Cruises
Education
Miami Dade College 1979 — 1981
Travel
AAA Allied Group 1997 - Present
AAA Allied Group 1995 - 2007
Skills
Travel Management, Team Building, Sales Management, Sales, Account Management
Education
Johnson & Wales University 1979 — 1981
Travel & Tourism Management
SPH HOMER MEDICAL CENTER January 2013 - Present
Homer Travel Services March 2011 - Present
Homer Travel Services January 2011 - Present
Best Western Bidarka Inn July 2010 - September 2012
Best Western Bidarka Inn January 2010 - January 2012
Double Tree Hotel September 2008 - July 2010
Colorado Inn, Ft. Carson January 2010 - January 2010
Casa Blanca Travel December 2005 - May 2008
AAA Allied Group January 2003 - January 2005
Creative Travel January 2000 - January 2003
Skills
Tourism, Cruises, Hotels, Front Office, Customer Service, Customer Satisfaction, Sabre, Management, Vacation
Education
Pikes Peak Community College 2008 — 2009
Information Technology Program
Career Academy 1997 — 1998
Travel and Tourism Diploma
Central Texas Community College
General Studies
Allstate Insurance Company July 2012 - Present
Discover Financial Services 2011 - 2012
AAA Allied Group 2005 - 2011
The Ohio Society of CPAs 1999 - 2004
Calfee, Halter & Griswold LLP 1999 - 1999
The Ohio General Assembly 1996 - 1999
Ohio Legislative Service Commission 1994 - 1995
Skills
Marketing, Direct Marketing, Marketing Strategy, Account Management, Marketing Communications, Sales, Social Media Marketing, Strategic Planning, Email Marketing, Event Planning, Advertising, Customer Service, Public Relations, Social Media, Leadership, Sales Management, Digital Marketing, Event Management, Management, CRM
Education
Xavier University 1990 — 1994
BA, Communications & Public Relations
Franklin University
Master of Business Administration (MBA), Business Administration and Management, General
AAA Allied Group September 2009 - Present
AAA Allied Group March 2001 - July 2010
AAA Allied Group February 2002 - November 2007
AAA Allied Group March 2001 - February 2002
Heritage Travel 1985 - 1989
Skills
Leisure Travel, Travel Management, Tourism, Social Media Marketing, Public Relations, Travel Agency, Cruises, Media Relations, Strategic Planning, Marketing Strategy, Leadership, Lead Generation, Product Marketing, Sales Management
Education
UMass Amherst 2013 — 2015
Hospitality Administration/Management with Sales and Marketing
Isenberg School of Management, UMass Amherst
Bachelor's Degree, Sales, Distribution, and Marketing Operations, General
Albertus Magnus College 2008 — 2010
Business Management
Briarwood College 1981 — 1983
Travel and Tourism
Mercy High School 1978 — 1982
Philadelphia Insurance Companies February 2014 - Present
Philadelphia Insurance Companies May 2013 - February 2014
McLadden's Irish Publick House September 2012 - February 2013
Preferred Concepts, LLC June 2008 - June 2012
AAA Allied Group October 2003 - October 2007
The Hartford June 1997 - October 2003
Skills
Professional Liability, Employment Practices..., Agents, Real Estate, Personal Development, Insurance, Liability, Brokers, D&O, Underwriting, E&O
Education
Ithaca College 1988 — 1992
B S, Corporate Communications
Pursuing RPLU designation
AAA Allied Group February 2001 - Present
Education
Central Connecticut State University
Geography / Tourism Development, Marketing
Ambit Energy September 2013 - Present
AAA Allied Group June 2012 - June 2013
Webster Financial Corporation February 2010 - December 2010
San Financial Service July 2008 - January 2010
Skills
Customer Service, Sales, Microsoft Office, Leadership, PowerPoint, Team Building, Management, Microsoft Word, Customer Satisfaction, Process Improvement, CRM, Employee Benefits, Teamwork, Social Media Marketing, Event Planning, Social Media, Sales Management, Retail, Outlook, Marketing Strategy, Direct Marketing, Inventory Management, Accounting, Project Management, Recruiting, Microsoft Excel, Travel Management, Invoicing
Education
Central Connecticut State University 2008 — 2012
Bachelor of Science, Marketing
Tunxis Community College 2005 — 2008
Associate of Science, Business Administration
Tru Auto Mall, LLC November 2010 - Present
Cars R Us LLC April 2007 - September 2010
AAA Allied Group July 2006 - March 2007
New Britain Auto Sales, LLC April 2004 - May 2006
Skills
Sales, Budgets, CRM, Strategy, Finance, Leadership, Business Development, Social Media, Banking, Analysis, Microsoft Office, Negotiation, Organizational..., Account Management, Customer Service, Event Planning, Microsoft Word
Education
University of New Haven 2007 — 2011
Master of Business Administration (MBA), Accounting and Finance
University of Hartford 2005 — 2006
Bachelor's degree, Finance, General
Manchester Community College 2002 — 2004
Associate's degree, Accounting and Business/Management
AAA Allied Group June 2015 - Present
AAA Allied Group January 2005 - June 2015
Skills
Property & Casualty..., Insurance, Customer Service, Event Planning, Term Life Insurance, Microsoft Excel, Sales Management, Microsoft Office, Public Speaking, SharePoint, Team Building, Account Management, Budgets, Marketing Strategy, Coaching, Strategic Planning, Marketing, Outlook, Sales, Customer Satisfaction, Leadership
Education
Eastern Connecticut State University 1987 — 1990
B.S., Communications
AAA Allied Group
Skills
Team Building, Customer Service, Marketing Strategy, Customer Satisfaction, Sales Management, Recruiting, Customer Retention, Operations Management, Call Centers, Strategic Planning, Leadership, Process Improvement, Training, Sales, Account Management
Education
Mount Ida College 1986 — 1988
Fashion Merchandising
Dartmouth High School 1982 — 1986
Associate's Degree
Eastern Connecticut State University
BS, Business
Eastern Connecticut State University
Bachelor's Degree, Business Administration and Management, General
AAA Allied Group June 2004 - Present
Skills
Microsoft Office, Dale Carnegie, PAR..., Dale Carnegie, How to..., Dale Carnegie, How to..., German, French, Spanish, Business Travel, Travel Management, Airlines, Account Management, Sales, Customer Satisfaction, Call Centers, Sales Management, Customer Service, Tourism, New Business Development, Hotels, Salesforce.com, Contract Negotiation, Marketing, Strategic Planning, Team Building
Education
Thomas More College 1999 — 2001
None, T.A.P.S -Management Development Skills
Cincinnati State Technical and Community College 1983 — 1984
None, Computer Technology, 4.0
University of Cincinnati College of Business 1978 — 1979
None, Economics, Marketing, Business Law, 3.7
University of Cincinnati 1976 — 1978
BA, Foreign Languages and Business, 3.5
Hope Hotel & Richard C. Holbrooke Conference Center August 2014 - Present
AAA Allied Group September 2013 - August 2014
Hope Hotel & Richard C. Holbrooke Conference Center July 2013 - August 2014
Comfort Inn July 2012 - July 2013
Holiday Inn Hotel & Suites April 2006 - January 2012
Cedar Point Amusement 2000 - 2004
Skills
Hospitality, Food & Beverage, Hospitality Management, Event Planning, Hotel Management, Hospitality Industry, Hotels, Events Coordination, Catering, Restaurants, Food, Customer Satisfaction, Customer Service, Sales, Banquets, Event Management
Education
The Ohio State University 2003 — 2005
Bachelor of Applied Science (BASc), Hospitality Management
Lorain County Community College 2000 — 2003
Associate of Arts (A.A.), General Studies
Tribune Media September 2014 - Present
Connecticut Public Affairs Network February 2013 - October 2014
Columbia TriStar Motion Picture Group May 2013 - June 2013
Olde Cove Bakery June 2011 - October 2012
AAA Allied Group May 2010 - January 2012
The Connecticut Network (CT-N) June 2009 - September 2009
Skills
Nonprofits, Interviews, Networking, Teaching, Government, Video Editing, Lesson Planning, Television, Customer Service, Travel Management, Leisure Travel, Sales, Event Management
Education
Central Connecticut State University 2006 — 2010
Bachelor's degree, Communication, Journalism and Video Production
AAA-Allied group November 2013 - Present
American Airlines July 1989 - July 2008
Education
Eastern Kentucky University 1983 — 1987
Marketing
AAA Allied Group March 2010 - September 2014
Eastern E&O Brokers, Inc. September 2003 - August 2009
Skills
Social Media, Insurance, Customer Service, PowerPoint, Customer Satisfaction, Microsoft Excel, Team Building, Underwriting, Public Speaking, Property & Casualty..., Event Planning
Education
Manchester Community College 1995 — 2000
Associate, Early Childhood Education
Rockville High School
AAA Allied Group StaffTotal Homecare Solutions2011 - Present
AAA Allied Group 1999 - 2011
Skills
Microsoft Office, Public Speaking, Customer Service, Event Planning, Marketing, Volunteering, Event Management, Team Building
Education
College of Mount St. Joseph
Bachelor of Arts, Music Therapy
University of Cincinnati
AAA Allied Group May 2011 - Present
AAA Allied Group September 1998 - Present
Skills
Customer Service, Customer Satisfaction, Microsoft Office, PowerPoint, Account Management, Microsoft Word, Event Management, Public Speaking, Management, Event Planning, Strategic Planning, Microsoft Excel, Budgets, Social Media, Team Building
Education
Eastern Connecticut State University 1991 — 1993
Psychology
Federal Reserve System June 2011 - Present
Cincinnati Bell Technology Solutions March 2011 - June 2011
Anthem Blue Cross September 2010 - May 2011
General Dynamics Information Technology May 2010 - September 2010
AAA Allied Group July 2005 - November 2009
Berkeley Premium Nutraceuticals, Inc. March 2004 - July 2005
Siemens IT Solutions and Services November 2002 - March 2004
Siemens IT Solutions and Services September 2000 - December 2002
United States Marine Corps June 1995 - August 1999
Skills
Telecommunications, Call Centers, VoIP, Troubleshooting, Avaya, Public Speaking
Education
University of Central Oklahoma - College of Business Administration 1994 — 1995
Business Administration
Binger-Oney High School 1988 — 1992
Rank, Sergeant, United States Marine Corps
Bachelor, Business Administration (Perused)
AAA Allied Group November 2013 - Present
Hyatt Regency Lexington October 2011 - Present
NewWave Link April 2013 - October 2013
Georgetown College August 2008 - May 2012
Alltech February 2011 - August 2011
Skills
PowerPoint, Microsoft Office, Social Media, Teamwork, Microsoft Excel, Facebook, Marketing, Leadership, Microsoft Word, Social Media Marketing, Public Speaking, Sales, Public Relations, Research, Advertising, Management, Customer Service
Education
Georgetown College 2008 — 2012
Bachelor of Science (B.S.), Business and Marketing
AAA Allied Group agentAAA Travel2005 - Present
Collette Vacations January 1981 - June 1990
Skills
Tourism, Sabre, Travel Planning, Business Travel, Honeymoons, Adventure Travel, Certified Sandals, Disney Vacations, Leisure, Hotels
Education
Johnson & Wales University 1980 — 1981
Travel, Travel
AAA Allied Group March 2000 - Present
H & R Block January 1987 - Present
Northern Ky Family Health 1995 - 2000
Skills
Excel, Payroll, Payroll Processing, Word, Tax, Benefits Administration, Employee Benefits, Accounting, Microsoft Excel, Accounts Receivable, Microsoft Word, Process Improvement, Customer Service
Education
Ivy Tech Community College 1992 — 1995
AAS, Accounting
Wayne County Board of Education July 2014 - Present
AAA Allied Group March 2009 - April 2010
CIS- Commercial Insurance Services November 2000 - September 2005
Skills
Insurance, Property & Casualty..., Commercial Insurance, Casualty, General Insurance, Risk Management/Loss..., Workers Compensation
Education
Huntington Junior College 2005 — 2007
Associate Degree, Computer and Information Systems Security/Information Assurance
Huntington Junior College 2005 — 2007
Associate Degree, Professional Office Administration
AAA Allied Group September 2011 - Present
USA May 1991 - May 2011
Education
MBBC 1982 — 1989
Bachelor of Applied Science (B.A.Sc.), Elementary Education and Teaching
Maranatha Baptist University 1982 — 1989
Bachelor of Applied Science (B.A.Sc.), Elementary Education and Teaching
AAA Allied Group September 2010 - July 2012
Skills
Account Management, Hotels
Education
Miami University 2006 — 2010
Bachelor of Arts, English Literature
AAA Allied Group September 2005 - Present
Skills
Merchandising, Travel Planning, Public Relations, Press Releases, Volunteering, Inventory Management, Retail Sales, Customer Service, Event Planning, Microsoft Excel, Training, Leisure Travel, Event Management, Customer Satisfaction
Education
Miami University 1974 — 1978
BS, Mass Communication
AAA Allied Group November 2011 - Present
Chancellor Senior Managment August 2010 - November 2011
The Villages at Greystone 2010 - 2011
State Farm July 2003 - July 2009
Skills
Sales, Property & Casualty..., Insurance, Term Life Insurance, Commercial Insurance, Life Insurance, Health Insurance, Umbrella Insurance, Casualty, Fixed Annuities, General Insurance, Disability Insurance, Customer Service, Liability, Workers Compensation, Customer Satisfaction, Sales Management, Underwriting, Team Building, Account Management, Whole Life
Education
Mountain State University 2008 — 2011
Bachelors, Business
Fayetteville High School 1994 — 1998
Mirazon December 2014 - Present
Marian Medical, Inc. July 2012 - September 2014
Three Seven Marketing Group, Inc. October 2011 - December 2011
First Data Corporation October 2010 - September 2011
AAA Allied Group February 2007 - September 2010
Skills
Microsoft Office, Customer Service, Sales, Microsoft Excel, Leadership, PowerPoint, Microsoft Word, Team Building, Sales Management, Strategic Planning, Public Speaking, Account Management, Advertising, Customer Satisfaction, Process Improvement, Sales Operations, Team Leadership, Training
Education
Indiana Wesleyan University's Adult Program 2012 — 2014
Bachelor’s Degree, Business Administration and Management, General
Vineyard Leadership Institute 2007 — 2009
Diploma, Biblical Studies and Team Building
University of Kentucky 2002 — 2006
Physical Education and Health
AAA Allied Group October 2002 - Present
Bluefield Broadcasting Co, Inc May 1996 - May 2001
Skills
Customer Satisfaction, Customer Service, Call Centers, Operations Management, Team Building, Inventory Management, Sales, Microsoft Excel, Microsoft Office, Outlook, Process Scheduler, Microsoft Word, Customer Retention, Transportation, Training, Travel Management, Travel Planning
Education
Daemen College 1975 — 1979
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Mt St Mary Academy, Kenmore, NY 1971 — 1975
AAA Allied Group September 2011 - Present
Kroger September 2010 - August 2011
The Old Talbott Tavern March 2010 - July 2010
Skills
Customer Service, People Skills, Independence, Highly Ambitious, Energy, Passion for Helping...
Education
Eastern Kentucky University 2011 — 2015
Social Work
Nelson County High 2004 — 2008
Sallie Mae June 2009 - Present
Core BTS June 2008 - June 2009
AAA Allied Group July 2007 - June 2008
Skills
VMware, Windows Server, Powershell, Cisco UCS, Disaster Recovery, Microsoft Cluster, Active Directory, Networking, Automation, System Monitoring, HP Proliant, Troubleshooting, SAN, Firewalls
Education
Indiana University-Purdue University at Indianapolis
Ivy Tech Community College
AAA Allied Group October 2010 - Present
Skills
Term Life Insurance, Insurance, Property & Casualty..., Customer Service, Umbrella Insurance, Casualty, Commercial Insurance, General Insurance, Liability, Customer Retention, Sales, Workers Compensation, Underwriting, Commercial Lines, Legal Liability, Claim, Call Centers, Casualty Insurance
Education
Miami University
Bachelor of Arts (B.A.), German Studies
AAA Allied Group May 2008 - Present
Skills
Managerial Skills, Staffing Services, Staffing Coordination, Executive Staffing, Travel Arrangements, Adventure Travel, Travel Management, Martial Arts, Creative Arts, Computer Proficiency, Desktop Publishing, Watercolor Artist, Acrylic Painting, Financial Statements, Business Networking, Office Administration, Office Management, Ticketing, Customer Satisfaction, Customer Retention, Notary Public, Invoicing, Administrative..., OSHA 30-Hour, Inside Sales, Outside sales, Payroll, Customer Service, Packaging, Industrial Safety, Data Entry, Managing Workflow, Supervising, Works well individually, Employee Loyalty, Call Centers, Laminating, Proof, Lotus Notes, Outside Sales, Pdf, Travel Planning, Pagemaker, High Level Of Accuracy, Networking, Team Building, Account Management, Sales, Leadership, Event Planning
Education
Edison State Community College 1994 — 1996
Associate of Arts (AA), Desktop Publishing, Technical Writing, Deans list
Edison State Community College 1993 — 1995
Associate of Arts (A.A.)
Troy High School 1990 — 1993
AAA Allied Group October 2009 - Present
Education
Asnuntuck Community College
AAA Allied Group March 2014 - Present
LexisNexis November 2003 - March 2014
Skills
Financial Analysis, Financial Reporting, Hyperion Enterprise, Sarbanes-Oxley Act, Forecasting, Business Analysis, Databases, Enterprise Software, Process Improvement, Managerial Finance, Business Intelligence, SQL, Consolidation, Data Mining, Data Analysis, Financial Modeling, Variance Analysis, Data Warehousing, Analytics, Marketing Analytics, Database Marketing, Segmentation
Education
Miami University 2011 — 2013
Master of Business Administration (MBA), Finance
Wright State University 1999 — 2003
Bachelor of Science (BS), Management Information Systems and Accountancy
Medpace September 2009 - Present
AAA Allied Group November 2005 - September 2009
American Express Business Travel November 1990 - June 2005
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Outlook, Sabre Reservation System, Worldspan Reservation..., Problem Solving, Research, Basic Accounting, ARC Specialist, Keyboarding, SharePoint
Education
Cincinnati State Technical and Community College 2012 — 2014
Associate's Degree, Project Management
Southeastern Academy of Travel & Tourism 1989 — 1989
Diploma, Tourism and Travel Services Management