AAA - Auto Club Group
Industry: Company
DescriptionFounded: 1916 Subsidiaries: Auto Club Trust, FSB, Auto Club South Insurance Company, Auto Club Services, Inc., AAA Michigan
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AAA - Auto Club Group Employees
The Auto Club Group August 2015 - Present
CareerSource Tampa Bay December 2013 - August 2015
Macy's August 2013 - December 2013
AAA Auto Club Group October 2010 - May 2013
Humana October 2007 - July 2010
First Advantage March 2007 - October 2007
Robert Half International April 2005 - March 2007
Skills
Applicant Tracking..., Talent Acquisition, Employee Benefits, Recruiting, Onboarding
Education
Dominican College of Blauvelt
B.S. Business, HR Management
St. Petersburg Junior College
A.A., Business
AAA Auto Club Group October 2000 - Present
United Landmark Associates September 1999 - August 2000
TradeWinds Island Resorts August 1993 - August 1999
Skills
Art Direction, Magazines, Creative Direction, Art, Graphics, Editorial, Layout, Leadership, Publishing, Brochures, Visual Communication, Public Relations, Direct Mail, Photography, Publications, Adobe Creative Suite, Corporate Identity, InDesign, Image Manipulation, Corporate Branding, QuarkXPress, Adobe Acrobat, Logo Design
Education
Hillsborough Community College
St. Petersburg College
AAA Auto Club Group February 2010 - Present
Baker College 2009 - 2012
Skills
Windows, Analytic Problem Solving, Staff Development, PowerPoint, Bank Management, Coaching, Strategic Leadership, Leadership, Customer Service, Microsoft Office, Microsoft Word, English, Budgets, Strategic Planning, Research, Public Speaking, Negotiation, Microsoft Excel, Photoshop, Insurance, Property and Casualty, Management, Outlook, Business Process, Retail Banking, Mortgage Banking, Real Estate, Real Estate Transactions
Education
Baker College of Allen Park
Bachelor's Degree, Business Administration and Management, General
Davenport University
Associate's Degree, Business Administration and Management
AAA-Auto Club Group October 2011 - Present
AAA Auto Club South October 2011 - Present
Capital City Bank Group, Inc. August 2010 - July 2011
Skills
Microsoft Word, Excel,...
Education
Florida State University 2006 — 2012
Bachelor of Science (B.S.), Sociology
Comcast Traffic CoordinatorComcastNovember 2010 - Present
Comcast January 2008 - Present
Comcast January 2008 - November 2009
State Farm January 2006 - January 2007
Detroit Regional Chamber of Commerce January 2005 - January 2006
AAA-Auto Club Group January 2003 - January 2005
Sedgwick CMS, Claims Adjuster January 2001 - January 2003
Skills
Customer Service, Insurance, Employee Benefits, CRM, Risk Management, Health Insurance, Call Centers, Sales, Software Documentation, Account Management, Claim, Sales Management, Selling
Education
Schoolcraft College
Hilton Worldwide January 2013 - July 2014
AAA Auto Club Group May 2011 - May 2012
Comfort Suites Atlanta Downtown Hotel November 2010 - December 2010
Sandals Royal Bahamian Hotel September 2008 - December 2008
Skills
Microsoft Office, Event Management, Customer Service, Event Planning, Microsoft Excel, PowerPoint, Sales, Time Management, Teamwork, Hotels, Microsoft Word, Hospitality
Education
Georgia State University - J. Mack Robinson College of Business 2009 — 2012
Bachelor of Business Administration (BBA)
European Hospitality Experience
The College of the Bahamas
Associate of Applied Science
AAA Auto Club Group June 2012 - Present
AAA Auto Club South July 2010 - June 2012
Loyalty Advantage August 2008 - August 2010
Video Professor, Inc. June 2007 - August 2008
Hallmark Loyalty Marketing Group February 2003 - June 2007
Hallmark Loyalty Marketing Group July 1998 - January 2003
Hallmark Cards, Inc. September 1995 - June 1998
Skills
Account Management, Strategic Planning, Marketing Communications, Product Management, Relationship Marketing, Loyalty Marketing, Integrated Marketing, Marketing Strategy, Direct Marketing, Database Marketing, P&L Management, Direct Mail, Email Marketing, Marketing Management, Product Development, Business Strategy, Brand Loyalty, Leadership, Product Marketing, Brand Development, Sales, Digital Marketing, CRM, Analytics, Brand Management, Segmentation, Lead Generation, Marketing
Education
Cornell University 1989 — 1991
MILR
Miami University 1988 — 1989
Bowling Green State University 1984 — 1988
BS Business Administration
AAA Auto Club Group January 2005 - Present
AAA Auto Club South January 2004 - December 2004
AAA Auto Club South February 2000 - December 2003
Self Employed January 1986 - 1995
Skills
Microsoft Office, Microsoft Excel, Legal Research, Research, Public Speaking, Team Building, Analysis, Customer Satisfaction, Customer Service, Statistical Data..., Coaching, Account Management, Leadership, New Business Development, Sales Management, Strategic Planning, Process Improvement, Training
Education
Stetson University College of Law 1980 — 1982
Doctor of Law (J.D.)
Rollins College 1967 — 1971
Bachelor of Arts (B.A.), History
AAA Auto Club Group January 1995 - Present
Skills
Travel Planning, Cruises, 35 years experience
Education
Florida International University 1980 — 1982
Bachelor of Science (BS), Hospitality Management
Brevard Community College 1976 — 1978
Associate of Arts (AA), General Education
AAA Auto Club Group 2012 - Present
Kepner Agency January 1999 - October 2011
Allstate Insurance Company April 1985 - January 1999
Allstate Insurance Company October 1983 - April 1985
Allstate Insurance Company July 1981 - October 1983
Allstate Insurance Company January 1978 - January 1981
Skills
Sales Management, Product Marketing, Direct Marketing, Property & Casualty..., New Business Development, Key Account Management, Territory Development, Customer Retention, Insurance, Customer Service, Customer Satisfaction, Sales, Training, Marketing, Umbrella Insurance, Commercial Insurance, Underwriting, Management, Cold Calling
Education
The University of Southern Mississippi 1973 — 1977
BS, Chemistry, Biology and Education
AAA - Auto Club Group January 2011 - Present
Progressive November 2006 - November 2010
Hilton Reservations and Customer Care November 2002 - November 2006
Skills
Insurance, Analysis, Negotiation, Customer Service, Customer Relations, Microsoft Office, Underwriting, Call Center, Online Marketing, Word, Social Media Marketing, Problem Solving, Social Media, PowerPoint, Billing, Outlook, Customer Satisfaction, Benefits, Teamwork, Windows, Call Centers, Policy
Education
University of South Florida 1998 — 2002
Civil Engineering
Hillsborough High School 1994 — 1998
High School Diploma, General education
Midland Fundraising May 2010 - Present
GW October 2009 - September 2014
Dow (EDS) January 2009 - August 2009
Ram Investments September 2007 - October 2008
AAA Auto Club Group April 2006 - August 2007
Priority Health September 2001 - January 2006
Skills
Sales, Account Management, Employee Benefits, Leadership, Coaching, Customer Service, Management, Marketing Strategy, Training, Marketing, Team Building
Education
Grand Valley State University
Lionsgate December 2012 - Present
AAA Auto Club Group October 2010 - November 2012
Paramount Home Entertainment 2004 - 2006
Artisan Entertainment 2001 - 2004
Sony Music Distribution 1996 - 2001
Dailey & Associates 1994 - 1996
Skills
Marketing Strategy, Integrated Marketing, Digital Marketing, Advertising, Brand Management, Product Marketing, Marketing, Cross-functional Team..., Strategy, Creative Direction, Management, Public Relations, Product Development, Sales, Market Planning, Social Media Marketing, Digital Media, Entertainment, Social Media, Marketing Communications
Education
University of California, Los Angeles 1996 — 1996
Techniques in Buying Radio Advertising certificate, Adult Education
Austin Community College 1992 — 1992
Bachelor of Science, Advertising/Communications
The University of Texas at Austin 1988 — 1992
B.S., Advertising
AAA Auto Club Group January 2009 - Present
Poe Financial Group February 2006 - November 2008
Skills
Property & Casualty..., Insurance, Umbrella Insurance, General Insurance, Casualty, Liability, Underwriting, Homeowners, Term Life Insurance
Education
Saint Leo University 2011 — 2015
Bachelor of Art (BA), Business Administration and Management, General
Katharine Gibbs School 2002 — 2004
Associate of Arts (A.A.), Hotel, Motel, and Restaurant Management
AAA Auto Club Group August 2001 - August 2015
HBO December 1999 - June 2001
ABC, INC December 1988 - June 1999
Skills
Insurance, Customer Service, Leadership, Training, Team Building, Health Insurance, Sales, Call Centers, Account Management, Employee Benefits
Education
Adelphi University 1980 — 1984
BBA, Business Administration and Management, General
DJP Inc. May 2006 - Present
Touching Miami with Love February 2014 - November 2014
Interval International July 2012 - December 2013
AAA Auto Club Group 2009 - July 2012
TouchPointe November 2006 - December 2008
Sam's Club July 2005 - May 2006
Walmart.com August 2002 - June 2005
Sam's Club September 1998 - August 2002
Skills
Contract Negotiation, Membership Marketing, Integration, Retail, Product Marketing, Segmentation, B2B, Direct Marketing, Marketing Strategy, P&L Management, Negotiation, E-commerce, Promotions, Strategic Planning, Account Management, Business Strategy, Online Marketing, New Business Development, Multi-channel Marketing, Marketing Management, Team Building, Integrated Marketing, Vendor Relations, Team Leadership, Strategy Development, Analytics, Business Development, Customer Service, Hospitality, Key Account Development, Leadership, Revenue & Profit Growth, Sales & Marketing..., P&L experience, Executive Relationship, Channel Relationships, Loyalty Programs, Lifetime Value, Cost Per Acquisition, ROI Optimization, Membership Development, Membership Growth, Membership Relations, Strategic Partnerships, Partnership Marketing, Integrated..., Marketing..., Target Segmentation, Cross-functional Team..., Multi-channel Retail
Education
University of Minnesota-Twin Cities 1983 — 1988
BA, Communications
woodbury high school 1980 — 1983
general
AAA Auto Club Group July 2013 - Present
AAA Auto Club South Travel December 2010 - July 2013
AAA Auto Club South December 2000 - December 2010
AAA Auto Club South Travel Agency May 1998 - December 2000
AAA Auto Club South Travel Agency February 1993 - May 1998
Skills
Recruiting, Event Planning, Temporary Placement, Interviews, Sales, Coaching, Leisure Travel, Selling Skills, Negotiation, Business Development, Database Marketing, Tourism, Travel Planning, Call Center, Brand Management
Education
University of Phoenix 2007 — 2012
Bachelors of Science, Business Marketing, Business Marketing, 3.4
Axia College at the University of Phoenix 2007 — 2009
Associates of Arts, Business, 3.64
AAA Auto Club Group 2006 - Present
MetLife 2002 - 2006
MetLife 1999 - 2002
MetLife 1997 - 1999
General Physics 1996 - 1997
MetLife 1986 - 1996
Education
Adrian College
BA, Sociology/Business
Capella University
MS, Education w/ specialization in Training & Developemnt
AAA Auto Club Group February 2012 - Present
AAA January 1989 - Present
AAA 1989 - 2008
Education
Middle Tennessee State University 1974 — 1980
Infogroup 2013 - Present
Infogroup 2010 - 2013
Platinum Recovery Solutions May 2008 - 2010
AAA Auto Club Group 2007 - 2008
Omnium Worldwide 2001 - 2005
Skills
Operations Management, Process Improvement, Negotiation, Team Building, Troubleshooting, Leadership, Analysis, Coaching, Management, Team Leadership, Strategic Planning, Training, Vendor Management, Business Development, Call Centers, Account Management, Customer Satisfaction, Customer Retention, CRM, Business Analysis, B2B, Strategy, Cross-functional Team..., Selling, Lead Generation, Sales
Education
Creighton University
Bachelors, Biology
Bellevue University
Masters, Business Administration
Meritage Homes October 2013 - Present
AAA Auto Club Group September 2011 - September 2013
Pulte Homes December 2003 - September 2011
Skills
Construction, Budgets, Process Scheduler, Contract Management, Homebuilding, Contract Negotiation, Negotiation, Construction Management, Selling, Real Estate, Contractors, Sales, Residential Homes, Value Engineering
Education
University of Central Florida - College of Business Administration 1998 — 2003
Business, General Business
AAA Auto Club Group July 2013 - Present
AAA Auto Club South 2007 - July 2013
ESC Loyalty 2002 - 2006
American Express Centurian Travel 1987 - 2001
American Express 1987 - 2001
Skills
Tourism, Leisure Travel, Management, Strategic Planning, Customer Retention, Leadership, Customer Satisfaction, Account Management, Event Planning, Luxury, Sales, Call Centers, Customer Service, Hospitality, Marketing, Marketing Strategy, Sales Management, Training
Education
University of Florida 1971 — 1975
Bachelor, Psychology
AAA - Auto Club Group October 2013 - Present
Hancock Bank January 2012 - October 2013
Skills
Consumer Lending, Small Business Lending, Banking, Loans, Mortgage Lending, Underwriting, Deposits, Credit Analysis, Loan Origination, Retail Banking, Cross Selling, Lines Of Credit, Credit, Branch Management, Commercial Lending, Financial Services, Treasury Management, Mortgage Banking, Cash Management, Financial Analysis, Commercial Banking, Refinance, Relationship Management, Asset Based Lending, Credit Risk, Commercial Mortgages, Credit Cards, Branch Banking, Portfolio Management, SBA, Wealth Management, Residential Mortgages, FHA, Financial Risk, Finance, Private Banking, Risk Management, Series 63, Series 6, Management, Leadership, Sales, Customer Service, Team Building, Strategic Planning, Small Business, Coaching, Sales Management
Education
University of South Florida
AAA Auto Club Group April 2009 - Present
JPMorgan Chase 2004 - 2009
Skills
Microsoft SQL Server, SDLC, SQL, PowerBuilder
Education
Roosevelt University 1990 — 1994
BS, Computer Science
Broward County Public Schools December 2013 - Present
AAA Auto Club Group February 2011 - June 2013
Skills
Inside and Outside Sales, Business Networking, Personal Effectiveness, Speak English, Spanish..., Motivated self-starter, Driven, Insurance, Microsoft Office, Online Marketing, Entrepreneurship, Spanish, Liability, Data Driven Testing, Sales, Professional Liability, Claim, New Business Development, Marketing, Leadership, Training, Management, Account Management, Public Speaking, Team Building
Education
Rutgers, The State University of New Jersey-New Brunswick 1991 — 1996
Bachelor's, Biochemistry and Italian Studies Plus Business Courses, 3.2
Rutgers University-New Brunswick
Bachelor of Science, Biochemistry
AAA Auto Club Group July 2013 - Present
AAA Auto Club South June 2004 - July 2013
Advance America September 2003 - June 2004
CarMax November 2001 - September 2003
Skills
Customer Service, Business Innovation, Team Building, Business Strategy, Sales, Leadership Development, problem solving..., goal-oriented, self-motivated attitude, strong analytical, communicate objectives, Formulate marketing..., Inspire and able to..., training, Time Management, Operations Management, Recruiting, Self-starter, Business Planning, Coaching Staff, Tourism, Training, Coaching, Marketing, Employee Benefits, Customer Retention, Customer Satisfaction, Account Management, Goal Oriented, Sales Process, Leadership, Management, Marketing Strategy, Sales Management, Strategic Planning, Event Management
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
MBA, Business
AAA Auto Club Group August 2012 - Present
AAA Auto Club South August 2000 - August 2012
Education
St. Petersburg College
Associate of Arts (AA), Business Administration
AAA Auto Club Group 2012 - Present
Skills
Property & Casualty..., Homeowners, Umbrella Insurance, Insurance, Liability, RV, Renters
Education
University of South Florida 2000 — 2006
Bachelor of Arts (B.A.), Interdisciplinary Social Science
AAA Auto Club Group March 2013 - Present
AAA Auto Club South Inc March 2001 - March 2013
JLM Industries January 1998 - December 2000
Skills
General Ledger, Monthly Closing, Financial Statements, Financial Analysis, PeopleSoft, Budget Process, Microsoft Excel, Financial Audits, Internal Controls, Accounting, Financial Reporting, Journal Entries, Year-end Close, Balance Sheet
Education
East Tennessee State University 1985 — 1988
Bachelor of Business Administration (BBA), Accounting