AAA Carolinas
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AAA Carolinas Employees
AAA Carolinas January 2015 - Present
AAA Carolinas December 2010 - January 2015
Skills
Sales, Account Management, Customer Satisfaction, Customer Service, Marketing, Property, Casualty Insurance, Customer Retention, General Insurance, Liability, Life Insurance
Education
College of Charleston 2000 — 2004
Bachelor of Science (B.S.), Business Administration and Management, General
Liberty Mutual Insurance January 2014 - Present
Parks Insurance Group August 2012 - April 2013
Allen Tate Insurance Services June 2010 - August 2012
AAA Carolinas June 2009 - February 2010
Elevate Lifestyle Magazine January 2009 - May 2009
Skills
Administration, Customer Service, Editing, Event Management, Insurance, PowerPoint, Teamwork, System Administration, Time Management, Customer Satisfaction, Customer Retention, Property & Casualty..., Microsoft Excel, Management, Sales, Affinity Partnership, Marketing
Education
University of North Carolina 2008 — 2013
Bachelor of Arts (BA), English, concentration in Technical Writing
Cape Fear Community College
Associates, Arts
HUB International February 2015 - Present
Transformations by Juls May 2014 - Present
AAA Carolinas March 2010 - November 2013
Whitehurst Strategic Partners March 2007 - May 2009
Pelnik Insurance September 2005 - March 2007
Integon Insurance May 1996 - September 2001
Skills
Team Building, Customer Service, Commercial Insurance, Property, Marketing, Underwriting, Workers Compensation, Casualty Insurance, Professional Liability, Legal Liability, Property, Risk Management, Brokers, Sales, Insurance, General Insurance, Umbrella Insurance, Liability, Life Insurance, Management, Inland Marine, Account Management, Term Life Insurance
Education
Alamance Community College 1991 — 1992
Associate's Degree, Business Administration, Management and Operations
birdsong gregory October 2014 - Present
Stout Ideas March 2006 - Present
Alter Imaging January 2013 - October 2013
Clear Blue January 2011 - May 2012
AAA Carolinas October 2008 - December 2010
ACI Design April 2006 - October 2008
Skills
Graphic Design, Photography, Art Direction, Web Design, Illustration, Graphics, Packaging, Brochures, Logo Design, Corporate Identity, Adobe Creative Suite, Magazines, Layout, InDesign, Illustrator, Print Production, Adobe Acrobat, Posters, Photoshop, Creative Direction, Dreamweaver, Flash, Typography, Mac, Brand Development, Advertising, HTML, Email Marketing, Invitations, Direct Mail, Concept Development, CSS, Website Development
Education
Auburn University 2001 — 2005
BFA, Graphic Design
Charlotte Catholic High School 1997 — 2001
AAA Carolinas August 2015 - Present
Cardinal Solutions March 2013 - August 2015
Quick Solutions February 2011 - March 2013
Public Utilities Commission of Ohio April 2006 - March 2011
Reynolds & Reynolds February 2005 - April 2006
Ohio Department of Education October 2004 - February 2005
Reynolds and Reynolds 1996 - 2000
Skills
Agile Methodologies, Software Development, Project Management, Agile Project Management, Business Analysis, SDLC, Scrum, Software Project..., Strategic Planning, Team Leadership, Corporate Communications, Analytic Problem Solving, Collaborative Problem..., Process Improvement, Management, Leadership, Analysis, Cross-functional Team..., PMP
Education
Capital University - School of Management 2011 — 2012
MBA, Leadership and Management, Marketing
The Ohio State University 1996 — 2004
BS, Computer Science Engineering
Luquire George Andrews June 2012 - October 2014
AAA Carolinas December 2011 - June 2012
AAA Carolinas May 2011 - December 2011
Skills
InDesign, Photoshop, Newsletters, Microsoft Office, PowerPoint, Marketing, Dreamweaver, Wordpress, Flash, Illustrator, SharePoint, ExactTarget, Campaign Monitor, Act-On, Graphic Design, Digital Marketing, Adobe Creative Suite, Social Media Marketing, WordPress, Social Media
Education
Ball State University
Master of Arts (M.A.), Applied Behavior Analysis
The Art Institute of Charlotte 2009 — 2011
Bachelors, Web Design & Interactive Media
North Carolina State University 2006 — 2008
AAA Carolinas December 2006 - Present
HRAmerica November 2005 - December 2006
Deloitte June 2004 - November 2005
Skills
Accounts Payable, General Ledger, Payroll, Account Reconciliation, Accounts Receivable, Accounting, Invoicing, Journal Entries, Outlook, Microsoft Excel, Spreadsheets
Education
Central Piedmont Community College 1992 — 1994
Associate of Science (A.S.), Hotel, Motel, and Restaurant Management
AAA Carolinas February 2015 - Present
BSN medical November 2010 - October 2014
Rodgers Builders, Inc. March 2008 - July 2010
Sunbelt Rentals July 2006 - March 2008
Bank of America July 2002 - July 2006
A&E Television December 1998 - July 2002
Y&R Shared Financial Services 1988 - 1992
Y&R Shared Financial Services 1988 - 1992
Skills
Customer Service, Accounts Payable, Customer Satisfaction, Research, SAP, Electronic Payments, Checks, Accruals, Wire Transfers, Microsoft Excel, Microsoft Word, Pivot Tables, Account Reconciliation, Invoice Processing, Vendor Management, Positive Pay, Journal Entries, Netting, Management, Budgets, Sales, Balance, Accounting, Bank Reconciliation, Financial Reporting, General Ledger, Internal Audit, Auditing, Microsoft Office, Invoicing, Process Improvement
Education
Baruch College 1984 — 1986
General Studies
Northampton County Schools March 2015 - Present
North Carolina Association of Educators July 2014 - Present
Northampton County Association of Educators January 2012 - Present
Northampton County Schools October 2008 - March 2015
Northampton County Schools- Conway Middle School August 2013 - 2014
AAA Carolinas January 2005 - October 2007
Skills
Educational Leadership, Organizational..., Data Entry, Data Analysis, Special Education, Community Outreach, Communication Skills, Team Leadership, Microsoft Office, Office Management, Teaching, Public Speaking, Instructional Design, Staff Development, Leadership Development, Educational Technology, Classroom Management, Instructional Technology, Teacher Training, Technology Integration, Classroom, Customer Service, Program Development, Research
Education
University of Phoenix 2013 — 2014
Special Education
Elizabeth City State University
Music Education
AAA Carolinas May 2013 - Present
Chili's Too January 2011 - May 2013
Hilton Head Marriott Resort & Spa May 2012 - August 2012
Rock Springs Center May 2010 - July 2010
Dunkin Donuts October 2006 - August 2009
Skills
Customer Service, Cashiering, Microsoft Word, PowerPoint, Banquets, Hospitality, Time Management, Customer Satisfaction, Telephone Skills, Inventory Management, Teamwork, Facebook, Microsoft Excel
Education
East Carolina University 2009 — 2013
Hospitality Management
AAA Carolinas September 2011 - Present
The Goddard School September 2010 - July 2011
Hendrck Motors of Charlotte November 2008 - August 2010
Skills
Organization, Friendly Personality, Always Punctual, Microsoft Office, Positive Team Player
Education
University of North Carolina at Charlotte 2007 — 2010
BS, History
Central Piedmont Community College 2006 — 2007
Connectown January 1999 - Present
Catawba Valley Community College August 1992 - Present
McCreary Modern April 1997 - January 1999
Thomasville Upholstery September 1995 - April 1997
AAA Carolinas March 1993 - September 1995
Skills
Databases, IBM iSeries, RPG III, SQL, RPG, RPG II, CLP, Systems Analysis, System Administration, DB2, Embedded SQL, IBM AS/400, FTP, XML, Programming, JavaScript, ILE, RPG Free, OS/400, HTML, EDI, Software Development, ERP, I5, DB2/SQL, ILERPG, iSeries, AS400, XHTML, SDA, Aldon, Client Access, Hawkeye, Journaling, Application Development, System Design, RPG IV
Education
Appalachian State University 2007 — 2008
Master of Arts in Educational Media, Instructional Technologies
Appalachian State University 1987 — 1991
BSBA, Information Systems
AAA Carolinas October 2014 - Present
N2 Publishing February 2014 - Present
Skills
Social Media, English, Customer Service, Teaching, Blogging, Research, PowerPoint, Communication, Social Networking, Editing, Proofreading, Public Relations, Literature, Editorial, Writing, Creative Writing, Sales, WordPress, Critical Thinking, Copy Editing
Education
Clemson University 2008 — 2012
Bachelor of Arts (BA), English Language and Literature
Clemson University 2008 — 2012
Bachelor's Degree, History
University of Reading 2011 — 2011
English Language and History
Myrtle Beach High School
Wells Fargo March 2015 - Present
Wells Fargo March 2014 - Present
AAA Carolinas February 2013 - March 2014
The Inspiration Networks June 2011 - August 2012
Billy Graham Evangelistic Association December 2005 - June 2011
Salem Communications 2004 - 2005
Minacs Marketing Solutions February 2003 - June 2004
Red Prairie Software August 2001 - February 2003
Milwaukee World Festivals 2000 - 2001
Skills
Email Marketing, Digital Marketing, Web Project Management, Marketing Communications, Project Management, Social Media, Marketing Strategy, Marketing, Facebook, Web Design, WebTrends Analytics, Omniture, CRM, Web Development, Analytics, Google Analytics, Spredfast, Base Camp, Exact Target, Paid Search Campaigns, Webtrends, Silverpop, Adobe SiteCatalyst, Management, E-commerce
Education
Concordia University-Wisconsin 2003 — 2005
Masters of Business Administration, Marketing
University of Wisconsin-Milwaukee 1997 — 2001
Bachelors of Business Administration
Blue Harvest Media, LLC January 2014 - Present
501st Legion 2004 - Present
AAA Carolinas 2005 - December 2013
AAA Auto Club South 1995 - 2005
Skills
Logo Design, Graphic Design, InDesign, Illustration, Event Planning, Event Management, Event Marketing, Live Events, Promotion Planning, Promotional Products, Social Media Marketing, Social Media, Social Networking, Art Direction, Photo Editing, Photo Shoot Direction, Team Leadership, Copywriting, Copy Editing, Storyboarding, Photoshop, Creative Direction, Adobe Acrobat, Illustrator, Advertising, Public Relations, Web Design, Image Editing, Newsletters, Adobe Creative Suite, Online Marketing, Digital Marketing, Publishing, Photography, Mac, Art, Posters, Email Marketing, Direct Mail, Brand Development, Brochures, Photo Shoots
Education
Florida State University 1989 — 1993
Bachelor of Science, Art
EnPro Industries Inc. August 2015 - Present
Robert Half Technology January 2015 - August 2015
Robert Half Technology January 2015 - January 2015
Robert Half Technology December 2014 - January 2015
AAA Carolinas July 2014 - September 2014
Office Depot November 2013 - August 2014
Carolinas Healthcare System January 2014 - July 2014
Office Depot October 2010 - November 2013
McDonald's February 2007 - September 2008
UNC Charlotte January 2004 - December 2005
Skills
Leadership, Networking, Training, Management, Sales, Customer Satisfaction, Customer Service, Computer Hardware, Security, Time Management, Software Installation, Windows, Windows 7, Technical Support, Troubleshooting, Sales Process, Computer Repair, Inventory Management, Help Desk Support, Network Security, Servers, Team Leadership, Microsoft Office, Direct Sales, Printers, Retail, Team Building, Consulting, SaaS, Cloud Computing, Public Speaking, Process Improvement, Fred Tusing, Computer Security, Microsoft Excel, Visio, KVM Switches, Linux, TCP/IP protocols, Wireless Routers, Physics, Mathematics, Multivariable Calculus, Electrical..., Outlook
Education
Central Piedmont Community College 2013 — 2013
Corporate and Continuing Education, The Regional Effort to Advance Charlotte Information Technology
University of North Carolina at Charlotte 2003 — 2007
Undergraduate study, Physics
Howard Payne University 1999 — 2002
Bachelor of Arts in Christian Studies, Practical Theology Specialization
New Mexico State University 1999 — 2002
Associates in Pre Business, Business Computer Systems
Medicare Pathways January 2010 - Present
AgentPipeline.com (Integrated Benefits, Inc.) January 2010 - Present
AgentPipeline.com (Integrated Benefits, Inc.) October 2005 - December 2009
AAA Carolinas May 2003 - October 2005
Skills
Medicare, Disability Insurance, Health Insurance, Brokers, Long-term Care, Insurance, Health Savings Accounts, Life Insurance, Marketing, Sales, Whole Life, Term Life Insurance, Employee Benefits, Fixed Annuities, Commercial Insurance
Education
Concord University
LEGOLAND Florida Resort October 2014 - Present
LEGOLAND Florida February 2011 - October 2014
AAA Carolinas May 2004 - March 2011
PartyLite Gifts, Inc February 1999 - December 2009
Michelin Aircraft Tire May 1998 - October 1999
Carowinds Theme Park 1994 - 1998
Skills
Microsoft Excel, Microsoft Word, Trade Shows, Leisure Travel, Travel Planning, Business Travel, Sales Management, Account Management, Marketing Strategy, Marketing, Sales Presentations, Sales, Public Speaking, Organization, Time Management
Education
Clemson University 1992 — 1996
BS, Biological Sciences
Fort Mill High School 1988 — 1992
General
AAA Carolinas December 2014 - Present
Coca Cola Bottling Company Consolidated 2008 - 2012
Coca Cola Bottling Company Consolidated May 2007 - August 2007
Hendrick Honda May 2006 - August 2006
Skills
Customer Service, Warehouse Management, Warehousing, Pallet Jack, Microsoft Excel, Teamwork, Microsoft Word, Microsoft Office, Forklift Operator, Distribution Center..., Inventory Management, Sales, Inventory Control, PowerPoint, Process Improvement
Education
East Carolina University 2007 — 2012
Bachelor's degree, Logistics, Materials, and Supply Chain Management
Delta Air Lines August 2013 - Present
Delta Air Lines 2000 - August 2013
Atlantic Southeast Airlines 1989 - 2000
AAA Carolinas 1997 - 1999
The Mountain Greenery 1983 - 1995
Skills
Airports, Airlines, Aviation
Education
Montreat College 1991 — 1993
Business
Asheville-Buncombe Technical Community College
Business
Lennar Multifamily Communities, LLC August 2014 - Present
Contour Products, Inc. February 2013 - August 2014
Tire Kingdom June 2011 - April 2012
AAA Carolinas March 2011 - April 2011
City of Charlotte June 2006 - April 2009
City of Charlotte June 2006 - 2009
IPSO USA August 2005 - June 2006
Bridge Terminal Transport (Division of Maersk Sealand) September 2004 - July 2005
Exult, Inc April 2002 - June 2004
Skills
Payroll, Accounts Payable, Account Reconciliation, General Ledger, Auditing, Invoicing, Finance, Training, Bank Reconciliation, Spreadsheets, Time Management, Financial Statements, Sales, Credit, Accounting, Accounts Receivable, Outlook, Microsoft Excel, Expenses, Balance, Customer Service, Teamwork, Microsoft Word, Data Entry, Cash Receipts, Cash, 10 Key, Microsoft Office, Mas 90, Sage, Petty Cash, Payments, Invoice Processing, Quicken, Fixed Assets, Checks, Banking, Year End Accounts, Deposits, Purchase Orders, Team Building, Year-end Close, Accounting Applications, Data Analysis, Expense Reports, Customer Satisfaction, Preparation, Sales Tax, Process Improvement, Financial Reporting
Education
Central Piedmont Community College
Associates, Liberal Arts
Wells Fargo October 2014 - Present
The Charlotte Observer June 2014 - Present
AAA Carolinas September 2007 - June 2014
Rack Room Shoes February 2002 - September 2007
Skills
Social Media, Marketing, Marketing Communications, Facebook, Public Relations, Social Networking, Microsoft Office, Public Speaking, Microsoft Excel, Press Releases, Budgets, Media Relations, PowerPoint, Copywriting, Blogging, Microsoft Word, Newsletters, Editing, Outlook, Time Management, Customer Service, Retail, Social Media Marketing, Email Marketing, Advertising, Event Management
Education
Winthrop University 2001 — 2003
Bachelor of Science (BS), Business Administration - Marketing
Averett University 1997 — 2001
Bachelor of Arts (B.A.), Business Administration - Accounting, Minor: English
South Carolina Department of Education May 2014 - Present
South Carolina Department of Employment and Workforce May 2012 - May 2014
South Carolina Department of Employment and Workforce July 2011 - May 2012
South Carolina Department of Employment and Workforce November 2010 - July 2011
South Carolina Budget and Control Board December 2008 - November 2010
US Census Bureau May 2010 - September 2010
AAA Carolinas May 2007 - November 2008
InterVarsity Christian Fellowship November 2004 - May 2005
Walt Disney World June 2003 - January 2004
Skills
Training, Program Management, Customer Service, Research, Administration, Time Management, Public Speaking, Management, Microsoft Office, Workforce Development, PowerPoint, Microsoft Word, Outlook, Access, Recruiting, Microsoft Excel, Nonprofits, Data Analysis, Analysis, Career Counseling, Policy, Program Coordination, Instructional Design, Event Planning, Social Media, SAS, Data Collection, SPSS, Public Relations, Educational Technology, Non-profits, After Effects, Video Editing, Final Cut Pro
Education
University of South Florida 2012 — 2017
Doctor of Philosophy (Ph.D.), Career and Workforce Education
Charleston Southern University 2009 — 2012
Master, Business Administration
Miami University 2000 — 2004
B.S., Marketing
Golf Academy of America October 2014 - Present
Beach and Forest Realty April 2014 - Present
Murder Mystery Productions May 2003 - Present
Socastee High School August 2006 - August 2013
AAA Carolinas May 2003 - August 2006
Skills
Customer Service, Investment Properties, Sales, Buyer Representation, Listings, Buyers, Single Family Homes, Residential Homes, First Time Home Buyers, Sellers, Real Estate, Townhomes, Condos, Luxury, Real Estate Transactions, Vacation Homes, Listing Homes, Buyer's Agent, Recruiting, Higher Education, Golf, Enrollment Services, Rental Real Estate, Tenant Placement
Education
Coastal Carolina University 1998 — 2002
Bachelor of Arts (B.A.), Dramatic Arts
AAA Carolinas September 2014 - Present
AAA Carolinas September 2014 - July 2015
Care Management Technologies, Inc (formally Comprehensive NeuroScience, Inc.) August 2011 - August 2013
Care Management Technologies, Inc (formally Comprehensive NeuroScience, Inc.) January 2011 - August 2013
Comprehensive NeuroScience, Inc. June 2005 - January 2011
Comprehensive NeuroScience, Inc. March 2000 - June 2005
ClientSoft, Inc. June 1998 - March 2000
Skills
Accounts Payable, Accounts Receivable, General Ledger, Account Reconciliation, Peachtree, ADP Payroll, Bank Reconciliation, Accounting, Cash Management, Internal Controls, Cash Flow, Quickbooks, Microsoft Office, MAS90, Solomon, Paychex Payroll System, ADP ezLaborManager, ADP TotalSource, ADP Workforce now, ADP ReportSmith, Data Management, Process Improvement, Business Development, Process & Project..., Market Needs Assessment, Customer Relationship..., Team Building/Leadership, Sharepoint
Education
Professional Career Development Institute 1992 — 1993
Pursued Accounting
Cheyney University of Pennsylvania 1986 — 1988
Pursued, Hotel Restaurant Management
Sleepy Hollow High School, Sleepy Hollow, NY 1982 — 1986
Novo Nordisk January 2015 - Present
Novo Nordisk A/S September 2013 - Present
Novartis Animal Health April 2012 - August 2013
Nissan of Roanoke Rapids June 2011 - April 2012
Congressman G.K. Butterfield July 2006 - December 2009
AAA Carolinas 2000 - 2004
Skills
Training, Change Management, Process Improvement, Project Management, Management, Quality Assurance, Coaching, Succession Planning, Instructional Design, Training Needs Analysis, Training ROI, Training Management, Management Training..., Performance Appraisal, Performance Metrics, Performance Management, Onboarding
Education
East Carolina University - College of Business 2014 — 2017
Master of Business Administration (MBA)
East Carolina University - College of Business 2011 — 2014
Bachelor of Science Business Administration, Business Administration and Management
Halifax Community College 2005 — 2010
Associate of Arts
AAA Carolinas December 2014 - Present
AIG Financial Network February 2014 - December 2014
Western and Southern Life October 2010 - December 2013
NAIFA - Fayetteville February 2009 - June 2013
Shiloh United Church of Christ 2009 - 2011
Insurance Service Center 2008 - December 2010
Scott and Associates Financial Group September 2008 - November 2010
Shirmud LLC May 2002 - August 2004
SRK Hospitality March 2001 - September 2001
McDonald's Corporation July 1986 - November 1997
Skills
Insurance, Management, Life Insurance, Term Life Insurance, Finance, Fixed Annuities, Employee Benefits, Retirement Planning, Sales, Health Insurance, Small Business, Retirement, Commercial Insurance, Financial Planners
Education
Capella 2010 — 2012
MBA, Business Adminstration
Fayetteville Technical Community College 1998 — 2002
AS, Computer Programming
Fayetteville State University 1980 — 1983
BS, Political Science, Public Administration
Bushwick High School 1972 — 1975
AAA Carolinas June 2011 - Present
Jennette Brothers, Inc. December 2009 - March 2011
Skills
Microsoft Excel, Microsoft Office, Budgets, Customer Service, PowerPoint, Microsoft Word, Accounting, Outlook, Teamwork
Education
Elizabeth City State University 2003 — 2008
Bachelors, Accounting
MAD Greens Inspired Eats May 2011 - January 2015
New Hanover Regional Medical Center November 2009 - April 2011
AAA Carolinas May 2008 - April 2009
Charlotte Motor Speedway May 2006 - May 2008
Skills
Customer Service, Restaurant Management, Catering, Culinary Skills, Food Safety, Labor Management, Food, Hospitality, Food Service, Event Management, Food & Beverage, Restaurants, Event Planning, Menu Development, Sales, ServSafe, Cooking, Social Media
Education
Johnson & Wales University-Charlotte 2006 — 2008
Bachelor's degree, International Hotel and Tourism Management
Johnson & Wales University-Charlotte 2004 — 2006
Associate's degree, Food and Beverage Management
Colorado State University
Bachelor's degree, Fermentation Sciences
Allstate Financial Services, LLC August 2014 - Present
Fort Mill Hyundai July 2013 - July 2014
AAA Carolinas November 2012 - July 2013
Bob Mayberry Hyundai June 2012 - November 2012
Parts-Trader.com April 2011 - May 2012
TBC Retail Group August 2008 - April 2011
2008 Project:Auto Salon LLC September 2004 - September 2008
Shapiro & Ingle January 2004 - September 2004
2003- 2004 National Tire and Battery September 2002 - December 2003
Teph Seal January 2001 - August 2002
Skills
Customer Relations, Customer Service, Inventory Management, Sales, Retail, Sales Operations, Profit, Customer Retention, Management, Sales Management, Customer Satisfaction, New Business Development, Automotive, Pricing, Inventory Control, Automotive Aftermarket, Marketing, Online Marketing, Motorsports, E-commerce, Automobile, Leadership, CRM
Education
Northwest High School (CMS Magnet School) 1997 — 2001
High School Diploma, Business / Theater
Central Piedmont Community College 2001 — 2003
n.a, Business Admin. / Auto Engineering
2011 Dale Carnegie 2011 — 2011
How to Win Friends & Influence People & Interpersonal Development
Connecticut School of Broadcasting
Radio and Television Broadcasting
AAA Carolinas May 2011 - Present
Family Dollar March 2008 - May 2011
Family Dollar March 2007 - March 2008
Family Dollar June 2006 - March 2007
CCCi August 2005 - June 2006
Skills
Routing, LAN Switching, Network Security, F5 BigIP, Bluecoat, Firewalls, Cisco Technologies, NeXpose, Switches, IT Service Management, Routers, Troubleshooting, Network Design, Network Administration, Networking, Data Center, Security, WAN, Cisco IOS, Cisco Routers, CCNA
Education
ECPI College of Technology
Bachelor of Science (B.S.), IT Networking/Security
Speedy Medical Billing September 2002 - Present
Speedy Medical Billing August 2002 - Present
AAA Carolinas November 1998 - August 2002
Travel Management Group May 1990 - November 1998
Skills
Travel Management, Customer Service, Business Travel, Tourism, Travel Planning, Customer Satisfaction, Hospitality, Account Management, Insurance, Health Insurance
Education
Fisher College
Bachelor of Science (BS), Tourism and Travel Services Management
Washington Duke Inn & Golf Club July 2015 - Present
The Inn at Crestwood March 2015 - July 2015
Plemmons Student Union June 2013 - May 2015
Plemmons Student Union August 2012 - May 2015
AAA Carolinas May 2014 - July 2014
Broyhill Event Center August 2012 - December 2012
Skills
Leadership, Communication, Management, Customer Relations, Delegation, Customer Service, Team Leadership, Customer Satisfaction, Problem Solving, Public Speaking, Microsoft Office, Time Management, Travel, Project Planning, Event Planning, Microsoft Excel, PowerPoint, Social Media, Teamwork, Sales
Education
Appalachian State University 2011 — 2015
Bachelor of Science in Business Administration, Hospitality and Tourism Management
AAA Carolinas May 2015 - August 2015
Appalachian State Athletics June 2014 - May 2015
Disney College Program Alumni Association January 2014 - December 2014
Appalachian State University September 2013 - September 2014
High Country 365 January 2014 - May 2014
The Walt Disney Company January 2013 - May 2014
The Children's Playhouse April 2013 - January 2014
The Appalachian February 2013 - October 2013
The Walt Disney Company September 2012 - January 2013
Nordstrom November 2010 - August 2012
Skills
Social Media, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Social Media Marketing, Facebook, Teamwork, Event Planning, Research, Sales, Recruiting, Marketing Strategy, Marketing, Time Management, Event Management, Email Marketing, WordPress
Education
Appalachian State University 2011 — 2015
BSBA in General Management, Business Administration and Management, General
DS TRUCKING December 2012 - Present
Edmonds Income Tax Service January 2014 - April 2014
AAA Carolinas August 2011 - November 2012
Express Tax Returns January 2010 - February 2011
Invincible (company closed) August 2008 - November 2009
Parx Group, Inc. (Honeywell Aerospace) July 2006 - February 2007
North Carolina Department of Revenue July 2005 - February 2006
I worked with her husband 2006 - 2006
Express Tax Returns January 1993 - February 1998
Halifax Memorial Hospital June 1993 - October 1995
Skills
Data Entry, Human Resources, Training, Outlook, Microsoft Office, Customer Service, Networking, Invoicing, Administration, Customer Satisfaction, System Administration, Troubleshooting, Team Building, Bookkeeping, Process Scheduler, Budgets, Microsoft Word, Strategic Planning, Public Speaking, Coaching
Education
Halifax Community College, Weldon, NC 2008 — 2011
Medical Office Administration, Major
Wesleyan College, Rocky Mount, NC 1999 — 2000
Selected Courses, Education
Elizabeth City State University 1984 — 1988
Computer & Information Science, Major
AAA Carolinas 2013 - Present
Coury Financial Group 2007 - 2009
Brent Walker Attorney at Law 2006 - 2007
Skills
Confidentiality, Microsoft Office, Interpersonal Skill, Depositions, Organization, Office Administration, Communication, Property & Casualty..., Commercial Insurance, Life Insurance, Administrative Law, Family Law, Liability, Casualty, Umbrella Insurance, Customer Service, Sales, Underwriting, Insurance, Marketing, Casualty Insurance, Account Management
Education
IES, NC Department of Insurance 2013 — 2013
Licensed Agent, Property and Casualty
Central Piedmont Community College 2004 — 2008
Associate’s Degree, Paralegal Technology
TradeKing April 2015 - Present
AAA Carolinas February 2013 - March 2015
Lowe's Home Improvement September 2011 - February 2013
Freelance / Graphic Design Services December 2010 - September 2011
Image Marketing Group August 2010 - December 2010
The Awen Group June 2008 - August 2010
Skills
Graphic Design, Adobe Creative Suite, Typography, Corporate Identity, Web Design, Graphics, Illustrator, Photography, Logo Design, InDesign, Layout, Banners, CSS, Copywriting, Digital Marketing, Email Marketing, Front-end, HTML, Illustration, Interaction Design, User Experience
Education
Appalachian State University 2006 — 2010
BFA, Graphic Design
CARS THAT GO July 2013 - Present
AAA Carolinas January 2011 - January 2012
Chatsworth Tire and Service January 2008 - January 2011
Pro Automotive Center January 1992 - January 2008
Thrifty Oil Company January 1990 - January 1992
Tune-Up Masters January 1976 - January 1990
Skills
Management, Training, Sales, Automotive, Customer Service, Selling, Advertising, Profit, Microsoft Excel, Customer Satisfaction, Vehicles, Sales Process, Sales Management, Customer Retention, Negotiation, Tools, Inventory Control, Electronics
Education
Cerritos College
Associate's degree, Electrical and Electronics Engineering
Cerritos College
AA Degree, Electronics
MetLife February 2014 - Present
AAA Carolinas January 2011 - January 2014
AAA Carolinas February 2008 - December 2010
Skills
Insurance, Property, General Insurance, Life Insurance, Liability, Commercial Insurance, Underwriting, Umbrella Insurance, Risk Management, Team Building, Recruiting, Training, Leadership, Term Life Insurance, Coaching, Strategic Planning, Business Planning, Leadership Development, Casualty
Education
DeSales University
Bachelor's degree, Business Administration and Management, General
AAA Carolinas February 2015 - Present
Disaster One, Inc January 2013 - January 2015
State Farm May 2006 - December 2012
Skills
Property & Casualty..., Team Building, Insurance, Sales, New Business Development, Customer Service, Account Management, Marketing, Sales Management, Negotiation, Marketing Strategy, Cold Calling, Budgets, Training, Strategic Planning, Management
Education
Clarion University of Pennsylvania
Meadville HS
AAA Carolinas May 2015 - Present
State Farm December 2014 - May 2015
Aeropostale June 2011 - December 2014
Skills
Customer Service, Financial Analysis, Nonprofits, Fundraising, Inventory Management, Leadership, Sales
Education
East Carolina University 2015 — 2017
Master of Business Administration (MBA), Health/Health Care Administration/Management
UNC Charlotte 2008 — 2012
Bachelor's degree, Public Policy
University of North Carolina at Charlotte - Belk College of Business 2008 — 2012
Bachelor of Science (BS), Finance and Financial Management Services
Town of Stallings September 2015 - Present
Vista Ridge Business Services April 2005 - Present
North Carolina Virtual Public Schools May 2011 - Present
Becky Nelson New Beginnings May 2013 - Present
Union County Public Schools November 2008 - December 2012
Union County Schools September 2003 - June 2007
AAA Carolinas January 1999 - September 2001
Frontier Insurance Group August 1997 - December 1999
Atlanta Casualty Insurance March 1994 - August 1997
COMAV December 1989 - March 1993
Skills
Educational Technology, E-Learning, Instructional Technology, Teaching, Instructional Design, Curriculum Design, Staff Development, Educational Leadership, Community Outreach, Curriculum Development, Nonprofits, Team Building, Training, Leadership, Fundraising, Research, Volunteer Management, Program Development, Leadership Development, Public Speaking, Strategic Planning, Project Planning, Grant Writing, Editing, Classroom Management, Higher Education, Classroom, Distance Learning, Teacher Training, Adult Education, Technology Integration, Blended Learning, Lesson Planning, Tutoring, Educational Consulting, Coaching, Workshop Facilitation, K-12, Literacy, Moodle, Learning Management
Education
East Carolina University 2004 — 2007
M.S., Instructional Technology
Miami University 1976 — 1980
B.S., Finance
Classic Graphics September 2014 - Present
AAA Carolinas December 2012 - September 2014
Queen Associates October 2012 - December 2012
Carlisle & Gallagher Consulting Group October 2010 - September 2012
Wells Fargo February 2007 - September 2010
ettain group June 2006 - February 2007
Wells Fargo January 2001 - November 2005
Skills
SharePoint, SDLC, Social Media, Business Analysis, Leadership, Quality Assurance, Wordpress, SQL, SoapUI, Web Services, Product Management, Requirements Gathering, Management, User Interface Design, Analytics, WordPress, Business Requirements, Email Marketing, E-commerce, Consulting, Testing, Microsoft Office
Education
UNC Charlotte 1992 — 1997
Bachelor of Arts (B.A.), English Language and Literature, General
Capital Normal University 1996 — 1996
Certificate, Chinese Studies
Cardinal Innovations Healthcare Solutions April 2014 - Present
Duke Energy Corporation December 2011 - March 2014
AAA Carolinas February 2011 - October 2011
Kowitt Consulting 2009 - March 2011
Wachovia / Wells Fargo 2003 - 2010
Eastman Kodak 1999 - 2003
Eastman Kodak 1990 - 1999
Eastman Kodak 1993 - 1997
Eastman Kodak 1987 - 1990
Skills
Segmentation, Integrated Marketing, Online Marketing, Marketing Strategy, Product Marketing, Strategic Partnerships, Leadership, Online Advertising, Email Marketing, Direct Marketing, Strategic Planning, Advertising, Team Building, Competitive Analysis, Strategy, Business Development, Market Planning, Database Marketing, Analytics, Marketing, Customer Insight, B2B, Market Analysis, Multi-channel Marketing, Marketing Communications
Education
University of Rochester - Simon Business School
MBA, Marketing and Finance
Bowling Green State University
BA, Business and Math
Market Motive
Master Certification, Social Media
Honeywell July 2014 - Present
Honeywell June 2013 - July 2014
AAA Carolinas August 2010 - June 2013
StaffMasters September 2008 - August 2010
GRN of Charlotte November 2007 - June 2008
Skills
Employee Relations, Employee Engagement, Employee Recognition, Employee Motivation, Predictive Index (PI..., Behavioral Interviewing, Legal Compliance, Ultimate HRIS, SilkRoad, Employee Retention, Staff Retention
Education
Austin Peay State University 2010 — 2012
MA, Industrial/Organizational Psychology
Keene State College 2001 — 2005
BA, Psychology
AAA Carolinas August 2011 - Present
Finelli's Café May 2008 - May 2011
Finelli's Cafe May 2008 - May 2010
Creek Country Club May 2005 - August 2007
Eastern Oral and Maxillofacial Surgery Associates December 2006 - May 2007
Skills
Customer Service, PowerPoint, Event Planning, Microsoft Excel, Microsoft Word, Microsoft Office, Social Media, Facebook, Sales, Inventory Management, Marketing, Public Speaking, Time Management, Outlook, Event Management, Fundraising, Public Relations, Restaurant Management, Social Media Marketing, Merchandising, Management
Education
East Carolina University 2006 — 2010
Hospitality Management, Conventions and Special Events with a Minor in Business
East Carolina University 2006 — 2010
B.S., Hospitality Management
Time Warner Cable January 2014 - Present
AAA Carolinas May 2012 - January 2014
Belk Stores Services March 2010 - April 2011
LexisNexis formerly Choicepoint Inc August 2006 - June 2010
ChoicePoint August 2006 - June 2008
Spherion: Choicepoint Inc March 2006 - August 2006
Spherion: American Red Cross September 2005 - March 2006
Skills
Microsoft Access, Microsoft Excel, VBA, Access, Software Documentation, Analysis, Data Analysis, SharePoint, SQL, Databases, Leadership, Outlook, Email Marketing, Troubleshooting, Marketing Strategy, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Budgets, Event Planning, Research, Public Speaking, Visual Basic
Education
American Public University System 2011 — 2013
BA, Psychology, 3.3 GPA
Central Piedmont Community College 2006 — 2008
Simulation and Game Development
Central Piedmont Community College 2000 — 2001
EMT-Basic, Emergency Medicine
AAA Carolinas August 2015 - Present
Broad River Furniture d/b/a Ashley Furniture HomeStore July 2012 - August 2015
RevenFlo Web Team April 2011 - December 2012
Clover Imaging June 2009 - August 2012
RevenFlo Web Team 2011 - July 2011
Target Corporation September 2008 - June 2010
Chase'n Race'n Illustrated May 2006 - January 2007
U.S. Navy USS Kearsarge (LHD 3) February 2005 - February 2006
U.S. Navy Navy Public Affairs Center August 2003 - February 2005
Skills
PostgreSQL, Pervasive SQL, Microsoft SQL Server, PHP, CSS, HTML, Web Design, Web Development, Graphic Design, Photoshop, Adobe Creative Suite, Microsoft Office, Research, Dreamweaver, Newsletters, Layout, InDesign, PowerPoint, Illustrator, Editing, Marketing, JavaScript, Graphics, Photography, Writing, Logo Design, Image Manipulation, WordPress, Logos, Newspaper, QuarkXPress, Illustration, Retouching, Facebook, Email Marketing
Education
York Technical College 2010 — 2011
Cert, Advanced Web Programming
Art Institute of Pittsburgh 2007 — 2009
AAS, Graphic Design
Military Technical Training Defense Information School Basic Broadcaster 2001 — 2002
Basic Broadcasting Certificate, Journalism
Big Sky High School 1993 — 1997
High School Diploma, General Studies
AAA Carolinas May 2013 - Present
AAA Carolinas February 2011 - May 2013
AAA Southern Pennsylvania January 2006 - November 2010
Firehouse Restaurant Group, Inc May 2003 - August 2006
Cox Radio December 2000 - April 2003
White Publishing Company May 1999 - November 2000
Skills
Salesforce.com, Project Management, Email Marketing, Digital Marketing, SEO, Local Search..., Web Analytics, E-commerce, Social Media, Analytics, Reputation Management, Paid Search Strategy, Marketing, Adobe Analytics, Website Development, SEO Copywriting, Digital Strategy, Google Analytics, Budget Management, Copy Editing, Web Project Management, Conflict Resolution, Web Design, ExactTarget, Graphic Design, Advertising, Creative Writing, Dreamweaver, Social Media Marketing, Customer Service, Technical Writing, Web Content, Content Management, Editing, Newsletters, HTML, Press Releases, Copywriting, Facebook, Management, Direct Mail, Market Planning, Social Networking, SEM, Online Marketing, WordPress, SharePoint, Photoshop
Education
College of Charleston 1993 — 1998
BA, Media Communications
Carlisle & Gallagher Consulting Group January 2013 - Present
AAA Carolinas April 2012 - January 2013
bizjournals October 2008 - April 2012
Skills
Omniture, Google Analytics, SEO, Email Marketing, Web Analytics, Digital Marketing, Analytics, Web Project Management, Online Advertising, Online Marketing, Social Media, Marketing, Social Media Marketing, Microsoft Excel, Management, PowerPoint, Facebook, Consulting, Leadership, Advertising, Adobe Site Catalyst
Education
Elon University 2004 — 2008
Bachelors, Computer Information Systems
LBA Haynes Strand January 2015 - April 2015
AAA Carolinas July 2013 - December 2013
AAA Carolinas May 2013 - July 2013
Gospel Music Association January 2013 - April 2013
Mast General Store September 2012 - December 2012
Sunglass Hut January 2012 - September 2012
Appalachian State University August 2010 - May 2011
Skills
Higher Education, Teaching, Public Speaking, Research, Student Affairs, Music Theory, Event Planning, PowerPoint, Microsoft Office, Social Media, Student Development, Editing, Residence Life, Social Networking, Blogging
Education
University of North Carolina at Charlotte 2014 — 2015
Master of Accountancy, Accounting
Appalachian State University 2009 — 2013
Music Industry Studies, Music
AAA Carolinas August 2014 - Present
Cajun Queen Restaurant August 2013 - August 2014
AAA Carolinas November 2012 - July 2013
Cajun Queen Restaurant June 2006 - July 2013
A Family August 2011 - October 2012
SouthPark Swim and Tennis Club May 2004 - August 2005
Skills
Microsoft Office, Apollo, Clientbase, QuickBooks, Event Planning, Data Entry, Event Management, Time Management
Education
Western Carolina University 2009 — 2011
Bachelor's Degree, Hospitality and Tourism Management
University of North Carolina at Charlotte 2008 — 2008
Business
Central Piedmont Community College 2007 — 2008
AAA Carolinas January 2015 - Present
AAA Carolinas March 2013 - January 2015
AAA Carolinas July 2011 - March 2013
Nationwide Insurance January 2009 - July 2011
Skills
Property, Umbrella Insurance, Insurance, Casualty, Life Insurance, Personal Lines Auto, Sales, Customer Service, Term Life Insurance, Property & Casualty..., Commercial Insurance, Commercial Lines, Liability, General Insurance, Health Insurance, Accident, Disability Insurance, Property, Casualty Insurance, Account Management
Education
Columbia Southern University 2014 — 2017
Bachelor's degree, Business, Management, Marketing, and Related Support Services
East Forsyth High School 2002 — 2006
CVS Caremark Corporation March 2010 - Present
Walmart August 2009 - March 2010
AAA Carolinas June 2007 - August 2008
Skills
Pharmacy, Compounding, Immunization, Community Pharmacy, Pharmacology, Pharmacy Practice, Clinical Research, Clinical Pharmacology, Pharmaceutical Industry, Healthcare, Pharmacy Automation
Education
University of North Carolina at Greensboro 2013 — 2014
Biology, General
Campbell University 2007 — 2010
Pharmaceutical Sciences
T-Mobile February 2014 - Present
RadioShack October 2013 - February 2014
Dell April 2009 - October 2013
Xchanging October 2006 - April 2009
LOGIPRO TECHNOLOGIES October 2005 - September 2006
AAA Carolinas December 2004 - September 2005
Cisco Systems October 2002 - November 2004
Skills
Datastage, Informatica, SSIS, SSAS 2008, Oracle, DB2, Netezza, Microsoft SQL Server, SQL, PL/SQL, Cognos, OBIEE, DAC, Unix, Linux, XML, HTML
Education
Nagarjuna University 1998 — 2002
Bachelor of Technology (BTech), Electromechanical Instrumentation and Maintenance Technologies/Technicians, A+
AAA Carolinas April 1997 - Present
Argo World Travel February 1996 - April 1997
Walt Disney Travel Company January 1987 - February 1996
Walt Disney World October 1982 - January 1987
Walt Disney World May 1978 - September 1982
Skills
Call Centers, Sales, Budgets, Customer Satisfaction, Operations Management, Account Management
Education
Embry-Riddle Aeronautical University 1977 — 1979
Bachelor of Science (B.S.), Aviation Administration
Lake-Sumter Community College 1972 — 1974
Associate of Science (A.S.), Business Administration and Management, General
Mount Dora High School
AAA Carolinas February 2011 - Present
Richard Petty Motorsports May 2006 - December 2009
Skills
Insurance, Marketing, Property & Casualty..., Sponsorship, Sales, Umbrella Insurance, Life Insurance, Term Life Insurance, Whole Life, Universal Life, Member Relations
Education
Berry College - Campbell School of Business 2002 — 2006
BS, Marketing
AAA Carolinas June 2012 - Present
AAA Carolinas April 2010 - June 2012
Education
Caldwell University 2007 — 2009
MBA, Business & Accounting
Caldwell University 2001 — 2007
BS in Accounting, Accounting
AAA Carolinas May 2012 - Present
Hewlett -Packard May 2009 - May 2012
Little and Associates Architects May 2002 - July 2009
LandAmerica Lawyers Title January 1996 - May 2002
Skills
Microsoft, Help Desk, System Administration
Education
ECPI College of Technology 1994 — 1996
Diploma, Electronics Computer Technology
Summerville High School 1980 — 1984
Diploma, General
Amazon April 2013 - Present
Amazon.com August 2011 - April 2013
AAA Carolinas August 2006 - February 2011
US Army May 2004 - September 2006
US Forces Japan June 2003 - May 2004
US Forces Japan July 2002 - June 2003
US Army June 2000 - July 2002
US Army 1994 - 1997
Skills
Six Sigma, Strategic Planning, Program Management, Project Management, Leadership Development, Leadership, Logistics Management, Recruiting, Transportation..., Call Center, Human Resources, Employee Relations, Management, Call Centers, Operations Management, Logistics, Project Planning, Business Development, Training, Sourcing, Continuous Improvement, Negotiation, Process Improvement, Team Leadership
Education
United States Military Academy at West Point 1982 — 1986
Bachelor of Science, Computer Science Studies
Embry-Riddle Aeronautical University 1998 — 2000
MS, Aeronautical Science
Air War College
Command and General Staff College
Joint Staff Officers Course
Georgia National Guard June 2012 - Present
AAA Carolinas October 2011 - June 2012
OCLC (Online Computer Library Center) October 2008 - January 2010
Columbus Public Schools September 2007 - June 2008
Discover Card April 2003 - July 2007
Skills
Process Improvement, Training, Quality Assurance, Program Management, Team Leadership, Analysis, Customer Service, Social Media, Marketing, Microsoft Office, Call Center, Microsoft Excel, Budgets
Education
Central State University 1995 — 2000
BA, Communications & Business
Central State University 1995 — 2000
B.A, Mass Communications
AAA Carolinas June 2012 - Present
David's Bridal November 2009 - May 2012
Skills
Wedding Planning, Wedding Gowns, Photography, Travel, Counseling Psychology, Makeup Artistry, Travel Management
Education
Bob Jones University
History
Liberty University
Psychology
State Auto Insurance April 2015 - Present
Grange Insurance November 2013 - April 2015
AAA Carolinas January 2011 - November 2013
Abercrombie & Fitch May 2007 - January 2010
Skills
Time Management, Customer Satisfaction, Sales, Organization, Efficiency, Communication, Multi Tasking, Team Leadership, Property & Casualty..., Life Insurance, Customer Retention, Microsoft Office, Epic Systems, Visual Merchandising, Data Analysis, Data Entry, Marketing Communications, Teamwork, Insurance
Education
Bowling Green State University 2003 — 2007
Bachelor of Science (B.S.), Apparel Merchandising and Product Development, Marketing
CB&I December 2014 - Present
CB&I June 2013 - December 2014
AAA Carolinas September 2012 - April 2013
Charlotte Mecklenburg Schools July 2012 - August 2012
American Tire Distributors August 2011 - October 2011
iPipeline April 2011 - June 2011
Greenville County School District February 2010 - May 2010
Palmetto Bank March 2007 - February 2010
Mount Vernon Mills January 2007 - March 2007
CSI September 2006 - December 2006
Skills
VB.NET, ASP.NET, JavaScript, HTML, SharePoint, SQL, C#, Access, VBA, Microsoft Excel, SharePoint Designer, PowerPoint, Microsoft Word, Adobe Acrobat, Web Technologies, IBM AS/400, CSS, .NET, SSRS, Visio, Stored Procedures, XML, Web Services, Oracle, Software Development, Web Applications, Visual Studio, Visual Basic, Microsoft SQL Server, Databases
Education
Greenville Technical College 2005 — 2007
Associates, Computer Programming
Ferrum College 1980 — 1982
Biology; Chemistry
AAA Carolinas August 2015 - Present
Snow Enterprises November 2011 - August 2015
Cityside Management Corporation October 2010 - November 2011
Cityside Management Corp October 2010 - March 2011
HMBI August 2010 - October 2010
Skills
HUD, REO, Foreclosures, Property, Property Management, Loss Mitigation, Real Estate, Residential Homes, First Time Home Buyers, Single Family Homes, Short Sales, Investors, Investment Properties, Listings, Home Inspections, Sales, Real Estate Transactions, FHA, Contract Negotiation, Customer Service, Negotiation
Education
Belmont Abbey College 2007 — 2008
AAA Carolinas November 2014 - Present
Family Dollar September 2011 - October 2014
Family Dollar August 2008 - August 2011
Family Dollar October 2006 - July 2008
Family Dollar July 2005 - September 2006
Skills
Merchandising, Retail, Retek, LinkedIn, Visual Merchandising, Inventory Control, Pricing, Marketing, Store Operations, Driving Results, Customer Service, Time Management, Data Entry, Outlook, Microsoft Excel, Teamwork, Microsoft Office, Microsoft Word, Big Box, Assortment, Profit
Education
Belmont Abbey College 2001 — 2004
BA in Business Management, Marketing & Communications
McKesson June 2015 - Present
Ammacore, Inc May 2014 - March 2015
AAA Carolinas June 2013 - January 2014
Aon Hewitt September 2010 - January 2013
Body Central November 2010 - August 2012
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Management, Networking, Sales, Leadership, Human Resources, Recruiting, Call Centers, Troubleshooting, Sourcing, Microsoft Excel, Team Building, Interviews, Telecommunications, Communication, Outlook, Team Leadership, Retail, Administrative..., Social Media Marketing, Marketing, Employee Benefits, QuickBooks, Technical Recruiting, Microsoft Word, Cold Calling, Time Management
Education
Ashworth College 2015 — 2015
Property Management
Georgia Institute of Real Estate 2014 — 2015
Real Estate, Real Estate
City of Greenville, NC March 2015 - Present
AAA Carolinas January 2015 - Present
East Carolina University SGA August 2014 - December 2014
Office of Congressman Howard Coble July 2013 - August 2013
Pinetop Sport Club May 2013 - July 2013
PIKE 2012 - 2013
Skills
Insurance, Public Speaking, Political Campaigns, Event Planning, Philanthropy, Leadership, Teamwork, Fundraising, Community Outreach, Social Networking, Customer Service
Education
East Carolina University 2010 — 2014
Bachelor of Science (BS), Political Science and Government, Senior
East Carolina University 2010 — 2014
Bachelor of Science (BS), Political Science and Government
GDS
NW
AAA Carolinas 2015 - Present
Hertz Local Edition 2009 - 2015
Education
Appalachian State University 1994 — 1998
Business Administration and Management, General
AAA Insurance April 2014 - Present
Littlejohn Sports Academy January 2014 - Present
High Point Comunity Theatre June 2012 - Present
AAA Carolinas January 2012 - April 2014
High Point Ravens Semi-Professional Football Team April 2007 - November 2013
Just A Touch Carpet Cleaner February 2010 - January 2012
Scully Travel of High Point, NC June 2008 - January 2012
Tyco Electronics January 2005 - March 2009
ONE DAY AT A TIME April 2004 - September 2004
DWAYNE FAMILY SERVICES November 2003 - April 2004
Skills
Contract Negotiation, Customer Service, Management, New Business Development, Resorts, Teaching, Event Management, Event Planning, Leadership, Marketing, Microsoft Office, Project Planning, Public Speaking, Social Media, Social Media Marketing, Coaching, Social Networking, Training, Insurance
Education
Guilford College 2010 — 2013
History/Education Studies
Davidson County Community College 2000 — 2003
History
Elizabeth City State University 1998 — 2000
Music Education
Lexington Sr. High School 1994 — 1997
The Biltmore Company August 2015 - Present
The Biltmore Company May 2013 - July 2015
The Biltmore Company April 2011 - May 2013
AAA Carolinas October 2010 - April 2011
Salty Dog Cafe, Inc. March 2008 - October 2010
The Blowing Rock Attraction August 2004 - December 2007
Viking Travel May 2007 - July 2007
Skills
Customer Service, Recruiting, Social Media, Human Resources, Training, Interviews, Hospitality, Leadership Development, Management, Hiring
Education
Appalachian State University 2002 — 2007
BS, Recreation Management: Commercial Recreation and Tourism Management
Northwood High School 1998 — 2002
High School, College Preparation
Prodigy Diabetes Care April 2014 - Present
Cooper Inc. through Staffmark Temporary Agency July 2011 - April 2014
Stanley Black & Decker - through Staffmark Temporary Agency July 2011 - April 2014
AXA Equitables-through Kelly Services Temporary Agency April 2009 - April 2010
JP Morgan Chase - through KellyTemporary Agency April 2009 - January 2010
AAA Carolinas April 2007 - June 2007
Education
Central Piedmont Community College 2011 — 2013
Aimbridge Hospitality July 2014 - Present
Hilton Garden Inn January 2013 - June 2014
Concord Hospitality Enterprises January 2011 - May 2012
AAA Carolinas March 2010 - January 2011
Skills
Sales, Hospitality, Hotels, Event Planning, Customer Service, Catering, Hotel Management, Travel Planning, Leisure Travel, Sales Management, Wedding Planning, Adventure Travel, Delphi, Accounting, Certified Meeting..., Hospitality Management, Microsoft Office, Event Management, Hospitality Industry, Microsoft Word
Education
East Carolina University 2006 — 2009
Bachelor's degree, Hospitality Management
AAA Carolinas February 2012 - Present
Universal Insurance Company November 2002 - January 2012
Atlatl Inc. October 1998 - October 2002
Tapco Underwriters, Inc. June 1996 - October 1998
Bankers and Shippers - Integon December 1991 - May 1996
Skills
Business Analysis, Underwriting, Insurance, Quality Assurance, SDLC, Customer Service, SharePoint, Training, Risk Management, Systems Analysis, Product Development, Product Design, Project Management, Compliance, Testing, Leadership, Microsoft Office, Access, Visio, Metrics, Matrices, Management, Requirements Analysis
Education
Elon University 1989 — 1991
Bachelor's degree, Business Managment and Economics
Tidewater Community College 1987 — 1989
Associate's degree, Business Administration and Management, General
AAA Carolinas April 2015 - Present
Searching January 2015 - Present
Skills
Management, Sales
Education
California Polytechnic State University-San Luis Obispo
Computer Science
SheNOW.org November 2014 - Present
Carolinas Healthcare System September 2014 - Present
AAA Carolinas February 2013 - September 2014
SheNOW January 2012 - March 2014
John Q Hammons August 2011 - February 2013
The Walt Disney World Company May 2012 - August 2012
Brooker Building Services INC December 2010 - December 2011
Dr. Paul A. Fine O.D. & Associates February 2010 - May 2011
Ethel Harris Inc July 2009 - May 2011
The Walt Disney World Company February 2009 - June 2009
Skills
Hospitality, Customer Service, Time Management, Sales, Teamwork, Public Speaking, Microsoft Office, Customer Relations, Administrative Support, Data Entry, Excel, Word, PowerPoint, Outlook, Problem Solving, Hotels, Tourism, Travel Management, Event Planning, Community Engagement, People-oriented, Highly motivated..., Cultural Intelligence, Close Attention to..., Facebook, Social Media Marketing, Marketing, Social Networking, Customer Satisfaction, Hospitality Industry, Social Media, Public Relations
Education
University of North Carolina at Greensboro 2005 — 2008
Bachelor of Arts, Hospitality and Tourism Management; Travel and Tourism
Central Piedmont Community College 2010 — 2010
Certificate, The Fundamentals of Event Planning Certificate
Volt Workforce Solutions February 2015 - Present
PCB Piezotronics August 2010 - August 2014
Checksmart November 2006 - December 2007
AAA Carolinas February 2006 - November 2006
Maxway Store August 2005 - August 2006
Roses August 2002 - June 2004
Skills
Electronics, Manufacturing, Testing, Lean Manufacturing, Engineering, Electrical Engineering, Automation, Electricians, Instrumentation, Continuous Improvement, Recruiting, Sourcing, Customer Satisfaction, Soldering, OSHA Certified, J-STD-001, Procedure Manuals, FIFO, Design Research, Cashiering, Cash Management, Cash Handling, Planograms, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Microscopes, Pressure Sensors, Calibration, Singer-songwriter, Music Education, ESD control, Sandblasting, Potting, Order Picking, Striping, Hazardous Materials..., Ultrasonic Testing, Project Engineering, Communication, Community Outreach, Teller Operations, Managed Money, Loan Servicing, Teaching, Time Management, Pressure Transient..., Wire Bonding, Applicant Tracking...
Education
Elizabeth City State University 2009 — 2010
Bachelor's Degree, Higher Education/Higher Education Administration
Elizabeth City State University 2004 — 2005
Bachelor of Arts (BA), Music Teacher Education
Roanoke Rapids High School 2000 — 2004
high school diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
gaston middle school
YP July 2015 - Present
YP June 2014 - July 2015
YP April 2011 - June 2014
Diagnostics Plus; Fong Strategy August 2007 - May 2011
AT&T Interactive August 2010 - April 2011
AT&T Interactive April 2010 - August 2010
AAA Carolinas April 2009 - February 2010
AT&T April 2008 - April 2009
Penn State World Campus February 2001 - March 2008
Penn State University February 1999 - January 2001
Skills
SEM, Online Marketing, Digital Marketing, Online Advertising, SEO, Salesforce.com, Social Media Marketing, Marketing Strategy, Social Media, Web Analytics, Google Adwords, Mobile Marketing, Mobile Devices, Local Search, Sales Presentations, B2B Marketing, Relationship Management, Marketing, Google Analytics, Advertising, Competitive Analysis, Customer Acquisition, Selling, Advertising Sales, Sales Management, Market Planning, Web Marketing, Analytics, Management, PPC, Sales Process, Strategy, Lead Generation, Training, Cold Calling, Strategic Planning, Plans, Team Leadership, Customer Retention, CRM, Leadership, Sales, Public Relations, Direct Marketing, Email Marketing, Strategic Partnerships, Omniture, Search Advertising, Account Management, B2B
Education
Penn State University 2001 — 2005
M.Ed., Adult Education
East Stroudsburg University of Pennsylvania 1996 — 2005
M.Ed., Sports Management
Shippensburg University of Pennsylvania 1990 — 1995
BS - Business Administration (Marketing), BA - Comm/Journalism (Public Relations)
Philipsburg-Osceola Area HS 1987 — 1990
Academic
Time Warner Cable June 2009 - May 2011
Time Warner Cable October 2005 - June 2009
Time Warner Cable January 2003 - October 2005
Time Warner Cable October 2001 - January 2003
AAA Carolinas December 1999 - October 2001
Skills
Microsoft SQL Server, Oracle Database, Oracle, Databases, Relational Databases, PL/SQL, Technical Support, Active Directory, SQL, MySQL, PHP, PhpMyAdmin, Data Analysis, Database Administration, HTML5, CSS, Photoshop, Desktop Application..., Active Directory..., Remote Desktop, VNC, Dameware, Crystal Reports
Education
Florida State College at Jacksonville 2012 — 2014
Associate's degree, Data Modeling/Warehousing and Database Administration, 3.52
Fonville Morisey Barefoot October 2012 - Present
Eastwood Homes May 2011 - September 2012
Wachovia, A Wells Fargo Company February 2010 - February 2011
Bank of America 2009 - February 2010
Newell Rubbermaid September 2007 - January 2009
PayStream Advisors December 2004 - August 2007
AAA Carolinas 2002 - 2004
Spot Marketing January 2002 - December 2002
Skills
Adobe Test & Target 1:1, Adobe Site Catalyst, Google Analytics, Google Adwords, Adobe Creative Suite, SharePoint, Marketing, Social Media Marketing, Product Marketing, Email Marketing, Salesforce.com, Advertising, Analytics, Blogging, Creative Direction, Digital Marketing, Direct Marketing, Integrated Marketing, Market Planning, Marketing Management, Marketing Strategy, Online Marketing, PPC, Product Management, Public Relations, Social Media, Start-ups
Education
Appalachian State University 1997 — 2001
Bachelor of Science in Business Administration, Marketing
Saint Mary's School, Raleigh NC 1995 — 1997
AAA Carolinas July 2008 - Present
FRV Inc. dba//Catawba Village Meineke December 2007 - June 2008
GTA Inc May 2002 - October 2007
Advance Auto Parts Inc October 1998 - May 2002
Prico Inc. dba//SpeeDee Oil Change January 1993 - February 1997
Pep Boys Automotive Center March 1990 - January 1993
Skills
Automotive Repair, Automotive Aftermarket, Sales Management, Parts, Account Management, Accounts Payable, Accounts Receivable, Account Reconciliation, P&L Management, Inventory Management, Inventory Control, Physical Inventory, Report Writing, Report Generation
Education
Central Texas College 1988 — 1989
Automotive Engineering Technology/Technician, 3.5
Ellison High School 1985 — 1988
Diploma, Computer programming, Data Processing, Automotive Repair
Synchrony Financial July 2014 - Present
GE Capital September 2013 - July 2014
AAA Carolinas June 2009 - September 2013
AAA Carolinas March 2007 - April 2010
AAA Carolinas August 2006 - May 2007
TooJay's Management Corporation April 2006 - June 2006
Slim-Fast Foods a subsidiary of Unilever January 2003 - March 2006
East Coast Mechanical August 2001 - January 2003
Clear Channel Communications August 1999 - August 2000
MicahTek July 1997 - August 1999
Skills
Budgeting, Business Strategy, Advertising, Problem Solving, Integrated Marketing, Direct Mail, Social Media, Digital Marketing, Social Media Marketing, Customer Relations, Marketing Strategy, Account Management, Online Marketing, Direct Marketing, Social Networking, Microsoft Office, Email Marketing, Writing, Brand Development, Customer Service, Event Management, PowerPoint, Marketing Communications, Facebook, Retail, Event Planning, Online Advertising, Data Analysis, Strategic Planning, Budgets, Project Management, CRM, SEO, Paid Search Strategy, Restaurants, Leisure Travel, Disney, Training, SharePoint, Microsoft Excel, Adobe Acrobat, Creative Direction, Database Marketing, Customer Acquisition, Brand Awareness, Sales, Strategy, Market Planning, Sales Management, Management
Education
American Public University System
BA, Marketing, 3.8522
John Brown University
Mass Communications & Business
Oral Roberts University
Mass Communications, Business, and Drama
AAA Carolinas 2013 - Present
AAA Carolinas September 2011 - Present
AAA Carolinas July 2009 - September 2011
The Targeted Group May 2008 - July 2009
PAETEC June 2006 - May 2008
Skills
Customer Experience, Data Analysis, Decision Making, Social Media, Customer Relations, Account Management, Problem Solving, Customer Service, Excel, Customer Satisfaction, Brand Development, Microsoft Office, Budgeting, Interviewing, Negotiation, Coaching, Team Building, Employee Relations, Business Analysis, Process Improvement, Marketing Strategy, Writing, PowerPoint, Word, Outlook, Analysis, Windows, Public Speaking, Digital Marketing, Public Relations, Business Strategy, Call Center, Non-profits, Automotive, Technology Development, Budgets, Marketing, Program Management
Education
Elon University 2002 — 2006
Bachelors of Science, Business Administration
MSC Industrial Supply Co. November 2013 - Present
Coram Healthcare, An Apria Healthcare Company August 2011 - November 2013
American Tire Distributors January 2005 - August 2011
WorldTravelBTI May 2001 - September 2004
AAA Carolinas October 2000 - March 2001
Skills
Human Resources, HRIS, Recruiting, Employee Benefits, Benefits Administration, New Hire Orientations, Training, Interviews, Payroll, Deferred Compensation, Leadership, Management, Succession Planning, FMLA, Coaching, Screening, SDLC, Labor Relations, Access, Time Management
Education
Central Michigan University 2001 — 2003
Masters of Science Administration, Human Resources
Fayetteville State University 1996 — 2000
Bachelor of Science, Business Management
AAA Carolinas February 2013 - Present
Bankers Life and Casualty August 2011 - March 2013
Action Check Cashing July 2008 - July 2010
Cirillo, Francis and Cirillo June 2007 - July 2008
Skills
Licensed Life & Health..., Property & Casualty..., Insurance, Term Life Insurance, Whole Life, Universal Life, Life Insurance, Medicare, Long Term Care Insurance, Health Insurance, Customer Service, Account Management, Fixed Annuities, Team Building, Sales, General Insurance, Underwriting, Microsoft Excel, Microsoft Office, Access, Management, Marketing, Property, Microsoft Word, QuickBooks, Outlook, Office Administration, Train Staff, Supervising, Strengthening Client..., Maintaining Strong..., P&C License
Education
City University of New York-Herbert H. Lehman College 2000 — 2001
Business Administration/Accounting
University of Phoenix
Accounting/Business Administration and Management
Four Seasons Travel February 1999 - Present
AAA Carolinas February 1988 - February 1999
Skills
Honeymoons, Leisure Travel, Vacation, Leisure, Groups, Resorts, Hotels, Cruises, Travel Management, Adventure Travel, Disney, Weddings, Luxury, Business Travel, Incentive Travel, Tourism, Travel Planning, Car Rental, Incentives, Hotel Booking, Online Travel
Education
Nazareth College 1984 — 1986
Bachelor of Science, Business
Arizona State University 1973 — 1975
Bachelor of Arts, Sociology
The Travel Institute
Certified Travel Counselor, Travel
iCapital Holdings November 1998 - Present
Earnings.com, Inc. November 1999 - August 2001
MAIL.COM, INC. March 1997 - October 1998
iName, Inc. (became Mail.com) March 1997 - August 1997
2K Research Group September 1996 - March 1997
AAA Carolinas August 1994 - September 1996
Skills
Entrepreneurship, SEO, SEM, Start-ups, Social Media, Online Advertising, E-commerce, PPC, Digital Marketing, Lead Generation, Web Analytics, Digital Strategy, Mobile Marketing, Marketing
Education
Elon University 1990 — 1994
B.A., Journalism /Broadcast Communications
AAA Carolinas June 2012 - Present
Skills
Travel Insurance, Leisure Travel, Apollo, Hotels, Customer Service, Leisure, Travel Planning
Education
Cape Fear Community College 2010 — 2012
Phlebotomy Technician/Phlebotomist
Virginia Tech 1991 — 1993
AAA Carolinas July 2011 - Present
Victoria's Secret November 2010 - April 2014
Walt Disney World August 2009 - January 2010
Skills
Sales, Customer Service, Customer Satisfaction, Account Management, Sales Management, Marketing, Team Building, Social Media, Sales Process, Direct Sales, Microsoft Office, Marketing Strategy, Customer Retention, Hotels, Microsoft Word, Time Management, Hospitality, Social Networking, Event Management
Education
Clemson University 2006 — 2011
Bachelor of Science (B.S.), Travel and Tourism
Clemson University
AAA Carolinas May 2010 - Present
Clemson University May 2009 - April 2010
Skills
Travel, Travel Management, Travel Planning, Leisure Travel, Travel Arrangements, Event Management, Coordinating Events, Events Coordination, Event Planning, Organization, Organization &..., Customer Service, Tourism, Fundraising, Time Management, Business Travel, Microsoft Office, Leadership, PowerPoint, Cruises, Adventure Travel, Microsoft Word, Microsoft Excel, Social Media Marketing, Social Networking, Training
Education
Clemson University 2006 — 2010
Bachelor of Science (B.S.), Parks, Recreation, and Tourism Management
Wilmington Christian Academy 1993 — 2006
K-12
Chapter IV Investors, LLC September 2006 - Present
a Distressed Debt Securitization and Management Firm April 2003 - September 2006
Wachovia Securities May 2000 - April 2003
AAA Carolinas August 1997 - May 2000
Arthur Andersen & Co. August 1993 - August 1997
Skills
Financial Analysis, Financial Modeling, Financial Reporting, Strategic Financial..., Accounting, Mergers, Corporate Finance, Managerial Finance, Risk Management, Due Diligence, Investments, Cash Management, Finance, Mergers & Acquisitions, Valuation
Education
Appalachian State University
Bachelor of Science (BS), Accounting & Finance
Delta Air Lines September 2000 - Present
Delta Air Lines January 2000 - September 2013
AAA Carolinas July 1999 - August 2011
The Mountain Greenery INC May 1983 - October 2003
Atlantic Southeast Airlines August 1988 - August 2000
Skills
Aviation, Commercial Aviation, Flights, Airlines, Airports, Aircraft, Customer Service, Operations Management, Flight Safety, Program Management, Training, Team Building, Process Improvement, Sustainability, Airport Management, Retail Sales, Restaurant Management, Hazard Communications, Food Safety, Industrial Safety, Workplace Investigation, Workplace Safety, Health and Wellness, Customer Relations, EPA, OSHA 10-Hour, Management, Safety Management..., Aviation Security
Education
Montreat College
Associate's Degree, Business Administration and Management, General, A
Asheville-Buncombe Technical Community College
Business Administration and Management, General
American InterContinental University
Business Administration and Management, General
Appalachian State University July 2013 - May 2015
AAA Carolinas June 2014 - August 2014
Elizabeth's Italian Restaurant May 2011 - August 2012
Skills
PowerPoint, Microsoft Office, Microsoft Word, Time Management, Microsoft Excel, Customer Service, Facebook, Social Media, Leadership, Teamwork, Community Outreach, Critical Thinking, Social Networking, Fundraising, Communication
Education
Appalachian State University 2011 — 2015
Bachelor of Science in Business Administration, Marketing
Northwest Guilford High School 2007 — 2011
Kirk Kara September 2015 - Present
AAA Carolinas January 2015 - September 2015
AAA Carolinas August 2014 - January 2015
AAA Carolinas August 2013 - August 2014
Physique 57 October 2010 - April 2013
Isenberg & Associates May 2010 - August 2011
Live In Fitness 2009 - 2010
Skills
Marketing, Marketing Communications, Web Design, Social Media, Account Management, Customer Service, Branding & Identity, Direct Mail, Blogging, Sales, Marketing Strategy, Copywriting
Education
Florida State University 2003 — 2007
Bachelor's degree, Art History, Criticism and Conservation
Santa Monica College 2010 — 2012
Certificate, Graphic Design, 4.0
AAA Carolinas August 2014 - Present
AAA Carolinas July 2012 - August 2014
Skills
Home, Life, and Auto..., Team Building, Customer Service, Sales, Marketing
Education
Clemson University - College of Business and Behavioral Science 2009 — 2012
Bachelor of Science (B.S.), Psychology
MetLife March 2014 - Present
Time Warner Cable June 2012 - March 2014
AAA Carolinas September 2011 - June 2012
AAA Carolinas February 2010 - September 2011
Enterprise Holdings May 2009 - February 2010
American Merchandising Specialist September 2008 - March 2009
Skills
Budgets, Microsoft Excel, Inventory Management, Income Statement, Financial Forecasting, Financial Modeling, Excel, Budget Analysis, Inventory Analysis, Statistics, Leadership Development, Strategic Financial..., Forecasting, Financial Analysis, Analysis, Microsoft SQL Server, Key Performance..., Relational Databases, SSRS, SQL Server, Demand Forecasting, Profit & Loss Management, Budgeting, KPI, Linear Regression, Project Management, Hyperion Reports, PeopleSoft, PeopleSoft Financial
Education
Gardner-Webb University 2011 — 2013
Master of Business Administration (M.B.A.), Finance and Financial Management Services
Appalachian State University 2005 — 2008
Bachelor's degree, Business, Management, Marketing, and Related Support Services
WABR Design Services LLC September 2010 - Present
AAA Carolinas May 2014 - December 2014
Atlantic Power Corporation July 2011 - May 2014
Cogentrix Energy, Inc. January 2006 - September 2010
Premier, Inc. January 2004 - January 2006
Bank of America October 2001 - September 2003
Bank of America October 1998 - October 2001
EPRI March 1993 - October 1998
Skills
IT Strategy, IT Management, Integration, Enterprise Architecture, Enterprise Software, Business Intelligence, IT Operations, Outsourcing, Management, Change Management, Program Management, ERP, Disaster Recovery, Process Improvement, Governance, Data Center, Vendor Management, Information Technology, Leadership, Six Sigma, Business Analysis, Virtualization, Mergers, Mergers & Acquisitions, ITIL, Project Portfolio..., Software Documentation, Project Planning, Business Process, Infrastructure, E-commerce, Business Process..., Strategy, Information Security, Security, PMO, SDLC, Data Security, Business Process..., Business Continuity, PMP, Business Strategy, Risk Management, Operations Management, Operational Excellence, Budget Management, IT Infrastructure..., IT Outsourcing, Network Security, Executive Management
Education
Duke University
BSE
Duke University
BSE
University of North Carolina at Chapel Hill
MS
Acrowire October 2014 - Present
AAA Carolinas October 2011 - 2014
CubeSix, Inc. January 2005 - October 2011
Cube Six January 2005 - October 2011
CVS/Pharmacy September 1996 - January 2004
Skills
C#, SQL Server, HTML, SQL, Java, ASP.NET, XML, JavaScript, jQuery, MVC, T-SQL, Visual Studio, .NET, CSS, Web Development, WCF, PHP, IIS, Subversion, LINQ, VB.NET, AJAX, TFS, Microsoft SQL Server
Education
University of North Carolina at Charlotte 2001 — 2004
Bachelor of Arts (B.A.), Computer Science
Brevard College
AT&T July 2013 - Present
Winston Salem Forsyth County Schools August 2008 - July 2013
The Carlisle Corporation July 2008 - July 2013
Black Network Television 2013 - 2013
Final Score 2008 - 2013
Shiloh Baptist Church February 2001 - July 2010
United States Postal Services May 2008 - July 2008
The Right Choice February 2007 - April 2008
AAA Carolinas November 1999 - January 2007
Skills
Mental Health, Treatment, Case Managment, Public Speaking, Healthcare, Health Promotion, Social Services, Community Outreach, Nutrition, Counseling Psychology, Programming, Security, Customer Service, Retention Management, Postal Affairs, Deliveries, Food Industry, Food Quality, Public Safety, Traffic Management, Reports, Special Education, Supplier Negotiation, Operating Budgets, Hardware Support, Hardware Installation, Hardware Diagnostics, Software Documentation, Software Installation, Instructor-led Training, Training, Operations Management, Facilities Management, Data Collection, Collections, Cash Management, Sales Audit, Bookkeeping, Event Planning, Conflict Resolution, Teaching, Access, Budgets, Time Management, Data Entry, Human Resources, Management, Microsoft Excel, Microsoft Office, Nonprofits
Education
Forsyth Technical Community College 1992 — 2007
Associate of Arts and Sciences (AAS), Computer Programming
North Carolina Agricultural and Technical State University 1991 — 1992
Computer Science
Career Center Vocational Center 1988 — 1990
Certificate of Completion, Computer Information Systems
East Forsyth High 1986 — 1990
Diploma, 2.9
Wake Forest University
AAA Carolinas July 2014 - December 2014
Modis 2013 - 2014
Cubic 2006 - October 2013
Skills
Security+, Information Assurance, DoD, Security Clearance, Security, Active Directory, System Administration, Troubleshooting, Windows Server, Servers, Computer Hardware, Information Technology, CompTIA Security+, Technical Support, Hardware
Education
Central Texas College 2004 — 2006
Associate's degree, Information Technology
Upper Iowa University 2002 — 2005
Bachelor of Applied Science (B.A.Sc.), Human Services, General
Central Texas College
Associate of Science (A.S.), Information Technology
UNC Health Care August 2012 - Present
UNC Health Care December 2011 - July 2012
UNC-CH School of Nursing January 2011 - May 2012
Coldwell Banker HPW June 1999 - January 2011
Coldwell Banker HPW February 2002 - February 2006
Qualex May 1998 - May 1999
Qualex February 1993 - May 1998
Triangle Travel Agency July 1990 - January 1993
AAA Carolinas November 1989 - May 1990
GlaxoSmithKline (Glaxo) August 1989 - October 1989
Skills
Training, Real Estate, Sellers, Relocation, Management, Marketing, Contract Negotiation, First Time Home Buyers, Customer Service, Time Management, Negotiation, Residential Homes
Education
University of North Carolina at Chapel Hill 2011 — 2012
BSN, Nursing
Durham Technical Community College 2009 — 2010
Nursing School prerequisite courses
University of North Carolina at Chapel Hill
BA, Psychology
AAA Travel March 2011 - Present
AAA Carolinas March 2011 - Present
Houghton Mifflin Company October 1999 - February 2011
Syndicating Internet Search Advertising. January 2003 - November 2010
merrysrealestatehomes.com March 2003 - March 2009
Skills
Management, Customer Service
Education
Aurora University
Lincoln University Jefferson 1980 — 1983
Associate, Psychology Major
Sona MedSpa February 2008 - Present
SONA MEDSPA INTERNATIONAL February 2008 - Present
Sona MedSpa October 2002 - October 2011
SONA MEDSPA INTERNATIONAL October 2007 - February 2008
SONA MEDSPA October 2002 - October 2007
Enterprise Rent-A-Car July 2001 - October 2002
Enterprise Rent-A-Car July 2001 - October 2002
AAA Carolinas September 2000 - July 2001
AAA TRAVEL AGENCY April 1998 - July 2001
The Auto Club Group April 1998 - July 2000
Education
Michigan State University 1997 — 2000
School; Degree: Bachelor of Arts, Hospitality Business ; Hospitality Business Management
Michigan State University - The Eli Broad College of Business 1997 — 2000
Bachelor of Ars in Hospitality Business Management, Business Management, Human Resources
Delta College 1995 — 1997
Nursing Major
AAA Carolinas November 2009 - Present
Liberty Travel November 2004 - November 2008
JET Programme August 2002 - July 2004
Long Beach Township Beach Patrol 1995 - 2001
Skills
Japanese, Google Analytics, Event Planning, Social Media
Education
Cornell University 2001 — 2002
Post Graduate, Japanese
Hobart and William Smith Colleges 1997 — 2001
B.A., Japanese, History, Greek, Classics
AAA Carolinas November 1996 - Present
EFC Systems at Faulkner University 1995 - 1996
Faulkner University 1994 - 1995
Andrews Landscape Construction 1993 - 1994
Faulkner University 1987 - 1993
Gulf Shores Plantation - Resort Management, Inc. 1986 - 1987
Back Bay Resort - Sunbelt Realty 1985 - 1986
Adam's Mark Hotel - Charlotte 1982 - 1984
Skills
Purchasing, Vendor Management, Procurement, Customer Service, Contract Negotiation, Microsoft Office, Strategic Planning, Inventory Management, Leadership Development, Project Management, Process Improvement, Problem Solving, Organizing, Eye For Detail, Sourcing, Cross-functional Team..., Management, Leadership, Account Management
Education
Faulkner University
AAA Carolinas July 2010 - August 2014
AAA New York July 1997 - August 1999
Skills
Training, Leadership Development, Recruiting, Microsoft Office, Technical Writing, Job Coaching, Social Media Marketing, Public Speaking
Education
City University of New York-Brooklyn College 1993 — 1998
Bachelor's degree, Anthropology
AAA Carolinas November 2009 - Present
Gaston Floral Gardens, Inc. October 1998 - Present
EquiFirst June 2006 - December 2009
Lowe's July 2009 - October 2009
CG Technology June 2005 - May 2006
Bank of America July 2004 - March 2005
Bank of America September 2003 - July 2004
Bank of America April 2001 - July 2004
Bank of America August 1997 - April 2001
Bank of America January 1989 - August 1997
Education
Central Piedmont Community College 1983 — 1985
Computer Programming
Time Warner Cable June 2015 - Present
Time Warner Cable July 2013 - Present
Freelance November 2011 - July 2013
AAA Carolinas September 2009 - November 2011
HMH January 2008 - September 2009
Wray Ward February 2005 - January 2008
Planet Central November 2002 - February 2005
Charlotte Ad Club 2002 - 2005
Skills
Budget Management, Planning, Brand Management, Advertising, Integrated Marketing, Email Marketing, Digital Marketing, Direct Mail, Marketing Communications, Marketing Strategy, Online Advertising, Media Planning, Marketing, Brand Development, CRM, Market Planning, Strategic Planning, Direct Marketing, Project Management, Account Management, Brand Awareness, Online Marketing, Digital Strategy, SEO, Interactive Marketing, Strategy, Web Analytics, Copywriting, Mobile Marketing, Creative Strategy, Product Marketing, Content Development, Website Development, Budgets, Public Relations, Sponsorship
Education
East Carolina University 1997 — 2001
BA, Communications
East Carolina University 1997 — 2001
Bachelor's degree, Communications - Public Relations and Merchandising
AAA Carolinas December 2011 - Present
Vaco Technology November 2007 - June 2008
Compuware Corp. July 1997 - November 2007
Ingersoll Rand July 1990 - July 1997
Westinghouse Electric Corporation December 1983 - July 1990
Policy Management Systems February 1982 - December 1983
Sperry Univac June 1980 - February 1982
Skills
SDLC
Education
Cabarrus College of Health Sciences 2010 — 2011
Diploma, Surgical Technology
Carolinas College of Health Sciences 2010 — 2010
Central Piedmont Community College 1991 — 2010
University of South Carolina-Columbia 1976 — 1980
Bachelor of Science, Computer Science
SPX FLOW, Inc. October 2013 - Present
AAA Carolinas April 2013 - September 2013
Bank of America September 2011 - December 2012
Bank of America June 2011 - September 2011
YP (previously AT&T Advertising Solutions) April 2003 - November 2010
Community NETwork AATP of AT&T May 2008 - October 2008
Residential Construction Project June 2006 - November 2007
AT&T Advertising Solutions June 2002 - March 2003
Skills
Process Improvement, Project Management, PMP, Strategic Planning, Business Process..., Six Sigma, Change Management, SharePoint, Program Management, MS Project, Management, Project Planning, SDLC, Project Portfolio..., PMO, Leadership, Business Process, Business Development, Vendor Management, Risk Management, Product Development, Business Analysis, Cross-functional Team..., Budgets, Visio, Agile Methodologies, Information Technology
Education
Central Piedmont Community College
Project Management Plus Certificate
Winthrop University
MBA
University of North Carolina at Charlotte
BA
AAA Carolinas August 2014 - Present
Popeyes Louisiana Kitchen, Inc. May 2013 - August 2014
Peek a boo llc August 2011 - May 2014
The Covington April 2011 - January 2013
HRC Medical May 2010 - June 2011
IHOP January 2010 - May 2010
Bosley January 2007 - November 2009
Education
Metropolitan Community College 1999 — 1999
EMT
Omaha college of health 1997 — 1999
Medical/Clinical Assistant
omaha college of health 1997 — 1999
Limited radiology
Metropolitan Community College 1996 — 1997
CNA
Durham Technical Community College
Associate's Degree, ADN
Jefferson Forest High School
Strand Development Company, LLC March 2015 - May 2015
Strand Development Company, LLC July 2014 - December 2014
Sam Bass Illustration & Design January 2014 - July 2014
Octagon February 2013 - November 2013
AAA Carolinas September 2012 - February 2013
Gymboree August 2009 - August 2012
IMG September 2010 - December 2010
World Racing Group June 2010 - August 2010
Richard Petty Driving Experience March 2009 - May 2009
HB&M Sports January 2008 - November 2008
Skills
Motorsports Marketing, Event Planning, Event Management, Customer Service, Marketing, Sports, Microsoft Excel, Microsoft Word, Sports Marketing, Outlook, Microsoft Office, Social Media, Management, Merchandising, Hospitality, Sponsorship, Social Media Marketing, Social Networking, Facebook
Education
Drexel University 2011 — 2013
Master of Science (M.S.), Sports Management
Belmont Abbey College 2007 — 2009
Bachelor of Arts (B.A.), Business
AAA Carolinas Theatre DirectorCommunity Theatre1973 - 2008
Education
University of North Carolina at Greensboro 1969 — 1971
M.F.A., Theatre
Catawba College 1964 — 1968
B.A., Theatre
AAA Carolinas September 2014 - Present
AAA Carolinas January 2011 - Present
Liberty Mutual Insurance April 1995 - October 1999
Skills
Customer Service, Sales, Property & Casualty..., Insurance, Team Building, Account Management, Marketing, Commercial Insurance, Casualty Insurance, General Insurance, Leadership, Microsoft Office, Employee Benefits, Casualty, Umbrella Insurance, Outlook, Strategic Planning, Public Speaking, Selling, Management, Underwriting, Workers Compensation, Liability, Life Insurance, Event Planning, Training, New Business Development, Sales Process, Microsoft Word, Call Centers, Microsoft Excel, Coaching, Budgets, Recruiting, Sales Management
Education
Fisk University 1989 — 1993
BA, English
Crete Monee High 1985 — 1989
Bachelor of Arts (B.A.), English Language and Literature/Letters
AAA Carolinas June 2011 - Present
Carolinas June 2007 - June 2011
BB&T January 2007 - June 2007
Mecklenburg County June 1997 - January 2007
Mecklenburg County 1997 - 2007
Info Sys May 1996 - June 1997
Bank of America May 1995 - June 1996
Microsoft November 1994 - May 1995
Skills
ASP.NET, T-SQL, VB.NET, C#, Web Services, Access, Web Development, Software Development, Object Oriented Design, DB2/SQL, SharePoint, Visual Studio, .NET, SQL Server, SQL, CSS, Stored Procedures, IIS, SDLC, jQuery, Microsoft SQL Server, Troubleshooting, Microsoft Office..., Databases, Visio, SharePoint Designer, ASP.NET MVC, XSLT, Integration, Solution Architecture, HTML, MVC, ETL, Data Warehousing, Programming, SSIS, Windows Server, Database Design, Enterprise Architecture, Test Driven Development, VBScript, Powershell, Systems Analysis, Dreamweaver, CMS, HTML 5, Requirements Analysis, Visual Basic
Education
Auburn University 1990 — 1994
Bachelor's Degree, Management Information Systems, General
Auburn University 1990 — 1990
BS MIS
Sterling Capital Management LLC October 1997 - Present
AAA Carolinas October 1989 - May 1997
Education
Clemson University 1984 — 1988
BS
Meredith College
MBA
Hanesbrands Inc. June 2015 - Present
Belk February 2015 - June 2015
Chiquita March 2012 - February 2015
Lowe's Companies, Inc. November 2011 - March 2012
AAA Carolinas June 2011 - November 2011
DHS March 2009 - June 2011
Concentric Methods, LLC May 2009 - March 2011
Skills
PMP, PMO, SDLC, ITIL, Management, Infrastructure, Information Technology, Change Management, Software Development, Microsoft Project, Project Management
Education
The Johns Hopkins University 1986 — 1988
Organizational Development
Columbia Union College 1982 — 1986
Bachelor of Science (BS), Organizational Development
AAA Carolinas March 2013 - Present
TBC Corporation May 2008 - March 2013
Skills
Automotive, Suspension, Automotive Aftermarket, Steering, Brakes, ASE Certified
Education
Community College of Allegheny County 2005 — 2007
Indiana University of Pennsylvania 2001 — 2005
trialcard, Inc June 2010 - Present
TrialCard June 2010 - August 2010
ACS, a Xerox Company November 2009 - May 2010
Quintiles January 2007 - November 2009
AAA Carolinas February 2006 - January 2007
Waste Management May 1999 - February 2006
Waste Management, Inc. 1999 - 2006
Skills
Management, Program Management, Project Planning, Quality Assurance, Six Sigma, Software Documentation, Technical Support, Training, Troubleshooting
Education
Ashworth University 2011 — 2013
Business Management
AAA Carolinas November 2009 - Present
Skills
Tourism, Leisure Travel, Leisure, Hotels, Cruises, Sales, Customer Service, Hospitality
Education
Bob Jones University 2005 — 2009
Performance Studies, Speech Communication and Rhetoric
Malcolm Travel Agency February 2012 - Present
CLK Multifamily Management September 2011 - February 2012
AAA Carolinas January 2011 - August 2011
Kohl's Department Stores July 2010 - July 2011
Skills
Outstanding Customer..., Direct Sales, Event Planning, Customer Service, Outlook, Budgeting, Real Estate, PowerPoint
Education
American InterContinental University 2012 — 2014
Business Administration, Project Management
East Carolina University 2005 — 2012
USAA Senior Financial Foundations Specialist - New Member SolutionsUSAAJune 2012 - Present
AAA Carolinas 2010 - 2012
Coastal Federal Credit Union 2007 - 2009
Huntington National and Wachovia Banks 2004 - 2007
USAA 1991 - 2003
Education
Angelo State University
Bachelor's Degree
Fort Mill Ford December 2014 - Present
AAA Carolinas July 2014 - December 2014
Stryker March 2005 - April 2013
US Navy February 2000 - February 2005
Charlotte City Club January 1998 - February 2000
Skills
Team Building, Maintenance, Continuous Improvement, Automotive, Soldering, Electronics, Maintenance & Repair, Troubleshooting, Automation, Calibration, Manufacturing, Testing, Preventive Maintenance, Training, Customer Satisfaction, Pneumatics, Robotics
Education
NASCAR Technical Institute 2013 — 2014
Certificate, Automotive Engineering Technology/Technician
Central Piedmont Community College 1995 — 1998
Associate of Arts and Sciences (AAS), Culinary Arts/Chef Training, 3.8
Wells Fargo Bank 2012 - Present
Wells Fargo 2003 - 2012
Wells Fargo 2001 - 2003
Wells Fargo 1999 - 2001
Harland Clarke 1995 - 1999
AAA Carolinas 1991 - 1995
Education
Appalachian State University 1986 — 1990
Bachelor of Science (BS)
AAA Carolinas August 1993 - Present
Skills
Sales Management..., Sales Management, Customer Satisfaction, Leisure Travel, Sales, Travel Insurance, Marketing, Travel Management, Customer Acquisition, Travel Planning, Hotels
Education
Appalachian State University
Bachelor of Science (BS), Marketing
AAA Carolinas January 2013 - Present
Volvo Group December 2010 - September 2012
The Walt Disney Company October 2007 - September 2009
Duke University July 2003 - October 2007
Johnson Controls January 2000 - January 2002
Skills
Applicant Tracking..., Talent Acquisition, Leadership, Onboarding, Talent Management, Recruiting, Human Resources, Training, Interviews, Employee Relations, Technical Recruiting, HRIS, Sourcing, College Recruiting, New Hire Orientations
Education
Campbell University
Bachelor's Degree
Lincoln Harris May 2005 - Present
AAA Carolinas May 2000 - May 2005
McGladrey December 1997 - May 2000
Skills
Auditing, Accounting, Financial Analysis, Due Diligence, Commercial Real Estate, Financial Accounting, Corporate Real Estate, Real Estate Development, Real Estate, Asset Management, Finance, Financial Reporting, Corporate Finance, Argus Modeling, Real Estate Financing, Real Estate Transactions
Education
Appalachian State University 1993 — 1997
Bachelor of Science (BS)
AAA Complete Car Care August 2015 - August 2015
AAA Carolinas October 2014 - August 2015
Firestone Complete Auto Care August 2013 - November 2014
Somerset Tire Service June 1992 - June 2013
Skills
Inventory Management, Profit, Customer Satisfaction, Automotive, Operations Management, Sales Management, Purchasing, Process Improvement, Team Building, Continuous Improvement, P, Sales, Customer Service, Customer Retention, Inventory Control, Automotive Aftermarket, Pricing, Forecasting, Vehicles, Sales Operations, Logistics, Retail, Automobile, Business Planning, Parts, Sales Process, Team Leadership, Hiring, Tires, Store Management
Education
Brookdale Community College 1984 — 1988
Associate's degree, Accounting & Business
St John Vianney HS 1980 — 1984
Diploma, Accounting and Business/Management
AAA Carolinas January 2011 - Present
Education
Colorado Technical University 2008 — 2011
Associate's degree, Business Administration and Management, General
AAA Carolinas April 2014 - Present
A E Finley YMCA August 2013 - April 2014
Piedmont Community Charter School July 2008 - June 2011
Skills
Customer Service, Public Speaking, Team Building, Staff Development, Microsoft Office
Education
Gardner-Webb University 1996 — 2000
Bachelor of Science (BS), Elementary Education and Teaching
Gardner-Webb University
EyeOn NorthCarolina, LLC 2013 - Present
AAA Carolinas January 2015 - June 2015
Carolina Hurricanes October 2013 - April 2014
Sea Save Foundation September 2012 - April 2013
Planet Aid, Inc February 2011 - June 2011
Peace Corps May 2009 - September 2009
Education
California State University-Northridge 2006 — 2007
Master’s Degree, Political Science and Government
California State University-Northridge 2002 — 2005
Bachelor’s Degree, Political Science and Government
University of California, Riverside 2000 — 2002
Business