AAA East Central
Address: 1881 Broadway, New York, NY 10023 Hours: Closed ⋅ Opens 8:45AM Mon SundayClosedMonday(Martin Luther King Jr. Day)8:45AM–5:30PMHours might differTuesday8:45AM–5:30PMWednesday8:45AM–5:30PMThursday8:45AM–5:30PMFriday8:45AM–5:30PMSaturday9AM–2PMSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (212) 314-8710: : : Place name: Website: Category: : : : Website: http://www.aaa.com/ Category: Towing service Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (18) Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of AAA Manhattan Posting publicly on the Web Write a review Reviews"Probably some of the best service I've received in the city" "I spoke with a dozen reps. and even an extremely rude manager." "Friendly staff, excellent experience." View all Google reviews From AAA Manhattan "AAA is a civic, not-for-profit organization providing roadside assistance, insurance, member discounts and savings, travel and financial services. Select RMV services are available."
AAA East Central List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AAA East Central. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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AAA East Central Employees
Kelly's riverside saloon February 2015 - Present
Front Door Tavern September 2014 - Present
AAA East Central February 2012 - Present
Nemacolin Woodlands Resort May 2011 - September 2011
Costco Wholesale September 2010 - December 2010
Shores Of Panama Resort May 2010 - August 2010
Skills
Travel Planning, Recreation Planning, Hospitality Industry, Retail, Sales, Marketing, Customer Service, Event Management, Event Planning, Hotels, Time Management, Resorts, Customer Satisfaction, Leisure Travel, Cruises, Travel Management, Social Media, Team Building, Hospitality, Microsoft Word, Tourism, Social Networking, Hotel Booking, Public Relations
Education
Slippery Rock University of Pennsylvania 2007 — 2011
Bachelor of Science (BS), Hospitality and Recreation Marketing Operations
Kitay, Lawrence, Rauker & Associates November 2014 - Present
Giant Eagle July 2008 - January 2015
AAA East Central July 2014 - October 2014
Skills
Customer Satisfaction, Payroll, Auditing, Account Reconciliation, Accounting, General Ledger, Personal Income Tax..., Personal Tax Planning, Bank Reconciliation, QuickBooks, Public Speaking
Education
University of Pittsburgh-Greensburg 2010 — 2014
Bachelor's degree
Westmoreland County Community College
AAA East Central May 2014 - Present
Rock and Roll Hall of Fame and Museum November 2002 - February 2013
Skills
Museums, Customer Service, PowerPoint, Microsoft Word, Non-profits, Public Speaking, Social Networking, Fundraising, Nonprofits, Event Planning, Community Outreach, Microsoft Excel, Volunteer Management, Creative Writing, Social Media, Event Management, Public Relations, Grant Writing, Editing, Facebook, Blogging
Education
Cleveland State University 2002 — 2008
BA, Urban Planning
AAA East Central July 2015 - Present
Burlington Stores, Inc. 2012 - July 2015
Walmart 1999 - 2008
TJ Maxx 1989 - 1998
Skills
Store Operations, Management, Big Box, P&L Management, Operating Budgets, Inventory Management, Merchandising, Retail, Customer Satisfaction, Team Building, Team Leadership, Profit Maximization, Strategic Planning, Public Speaking, Loss Prevention, Training, Inventory Control, Customer Service
Education
Cleveland State University
Bachelor of Arts (B.A.), English
Cuyahoga Community College
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Progress Rail Services Corporation June 2015 - Present
Appriss February 2014 - June 2015
Vantiv June 2010 - February 2014
AAA East Central June 2009 - July 2010
McDonald's Corporation May 2002 - June 2009
Skills
Technical Support, Troubleshooting, Call Centers, Credit Cards, Process Improvement, Financial Services, Payments, Customer Experience, Customer Service, Teamwork, Training, Customer Retention, Analysis, Customer Satisfaction, Team Leadership, Time Management, Leadership
Education
ATA Career Education 2008 — 2009
Dental Assisting/Assistant
Jefferson Community College 2006 — 2008
General Studies
AAA East Central June 2011 - Present
King Soopers 2008 - December 2010
Skills
Time Management, Merchandising, Customer Service, Inventory Management, Team Building, Microsoft Word, Sales, Customer Satisfaction
Education
Everest University-Brandon 2011 — 2014
Associates Degree, Criminal Justice
Englewood High School 1992 — 1996
Diploma
Howard Hanna Real Estate Services August 2015 - Present
Wabi-Sabi 2013 - Present
Self Employed February 2007 - Present
AAA East Central November 2014 - July 2015
The Hub on Canal March 2014 - 2014
The Hub on Canal February 2014 - 2014
unlisted 2014 - 2014
Martinelli & Associates, Inc. February 2007 - July 2013
TrueCommerce March 2004 - May 2007
Xerographics Digital Copy January 2002 - January 2004
Skills
Performance Improvement, Leadership Development, Public Speaking, Team Building, Coaching, Leadership, Personal Development, Process Improvement, Strategic Planning, Team Leadership, Training, Cross-functional Team..., Change Management, Customer Service, Business Development, Business Process..., Strategic Leadership, Employee Benefits, Managed Care, Non-profits, Employee Relations, Executive Coaching, Sales, Start-ups, Program Management, Staff Development, Strategy, Analysis, Marketing Communications, Sales Management, Organizational..., Small Business, Entrepreneurship, Management, Human Resources, Employee Training, Business Planning, Management Consulting, Marketing
Education
Bend Yoga 2014 — 2014
RYT200, Yoga Teacher Training/Yoga Therapy
Indiana Wesleyan University
MBA, Business
Mt. Lebanon High School
University of Central Florida
BA, Liberal Arts, Pre-law
PNC Financial Services September 2012 - Present
PNC Wealth Management July 2003 - September 2012
AAA East Central January 2000 - July 2003
Skills
Quality Center, User Acceptance Testing, Quality Assurance, SDLC, Software Quality..., Banking, Business Requirements, System Testing, Regression Testing, Test Planning, Waterfall, Defect Tracking, Test Management, Test Cases, Business Analysis, Requirements Gathering, Process Improvement, Requirements Analysis, QTP, Software Documentation, Visio, SQL, Access, Databases, SharePoint, Testing, Oracle, Business Process, Systems Analysis
Education
Point Park University 2010 — 2012
Bachelor of Science (BS), Information Technology
Bradford School 1996 — 1998
Associate of Science (A.S.), Computer Applications and Programming
Elliott Group, Ebara Corporation April 2008 - May 2012
Elliott Company 2008 - September 2010
AAA East Central May 2000 - April 2008
Sony Electronics October 1996 - May 2000
American Video Glass Company 1997 - 2000
Romac International July 1994 - September 1996
Skills
HRIS, Applicant Tracking..., Process Improvement, Global Sourcing, Talent Acquisition, HR Solutions, Employment Law, Start-ups, Recruiting, Talent Management, Training, Onboarding, Interviews, Personnel Management, Sourcing, Human Resources, Screening, Organizational..., Employee Relations, Screening Resumes, Hiring, Temporary Placement, Performance Management, Management, New Hire Orientations, Executive Search, Employer Branding, Analysis, Access, Vendor Management, Job Fairs, Permanent Placement, Internet Recruiting, PeopleSoft, College Recruiting, Technical Recruiting, Labor Relations, Employee Benefits, Team Building
Education
Robert Morris University
Bachelors of Science in Business Administration, Dual Major: Accounting & Human Resource Management
National Processing Company June 2010 - Present
AAA East Central June 2009 - July 2010
McDonald's Corporation May 2002 - June 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Strategic Planning, Sales, PowerPoint, Public Speaking, Social Media
Education
ATA College 2010 — 2011
Dental Assisting/Assistant
Forged Innovations August 2015 - Present
AAA East Central May 2015 - July 2015
Indiana University of Pennsylvania October 2014 - May 2015
Study Sparkz June 2014 - August 2014
International Academic Consulting June 2014 - August 2014
Skills
Research, Microsoft Office, PowerPoint, Social Media, Public Speaking, Microsoft Excel, Social Media Marketing, Teaching, Nonprofits, Business Strategy, Social Networking, Advertising, Access, Time Management, Leadership, Microsoft Word, Teamwork, Management
Education
Indiana University of Pennsylvania 2011 — 2014
Small Business and Entrepreneurship, Management
James Fulkerson Design 2012 - Present
AAA East Central 1999 - 2011
Skills
Logos, illustrations,..., Art, InDesign, Graphic Design, Web Design, Photoshop, Illustrator, Editing, Logo Design, Graphics, Layout, Illustration, Brochures
Education
University of Louisville 2004 — 2010
Bachelor of Arts (B.A.), Fine and Studio Arts
Jefferson Community College 1993 — 1996
Graphic Design
FedEx Ground February 2012 - Present
NAVTEQ January 2010 - January 2012
NAVTEQ March 2004 - January 2010
Flood Zone Determination Services September 2003 - March 2004
AAA East Central April 2003 - September 2003
Osmose August 2002 - October 2002
Pennsylvania Department of Environmental Protection May 2002 - August 2002
Laurel Hill State Park, PA DCNR May 1999 - September 2001
Skills
ESRI, GIS, ArcGIS, GPS, Cartography, Databases, Python, Project Management, Geoprocessing, SQL, Data Analysis, Agile Methodologies, Navigation Systems, GPS navigation, ArcGIS Server, Engineering, PMBOK, Clarity, Field Operations, Field Work, Inertial Navigation, Transportation, Business Requirements, User Acceptance Testing, Web Design, GRASS GIS, Geospatial Modeling
Education
North Carolina State University 2012 — 2014
Graduate Certificate, Geographic Information Systems
Indiana University of Pennsylvania 1997 — 2002
Bachelor's Degree, Geography
Luxottica Retail North America February 2014 - Present
Luxottica Retail North America March 2013 - February 2014
Luxottica Retail North America October 2012 - March 2013
AAA East Central February 2012 - October 2012
AAA East Central October 2011 - February 2012
EXPRESS October 2009 - August 2011
Kent State University January 2008 - May 2011
Treasures in Thyme May 2009 - August 2009
Skills
Microsoft Office, Fashion, Merchandising, Visual Merchandising, Fashion History, Fashion Buying, Fashion Shows, SmartDraw, Marketing, Tactical Planning, Strategic Communications, Market Research, Sales, Leadership, Management
Education
Kent State University
Bachelor of Science (B.S.), Fashion Merchandising
Shaler Area School District August 2009 - Present
BNY Mellon January 2008 - August 2009
AAA East Central January 2004 - March 2007
Schneider Downs 2001 - 2003
Skills
Financial Accounting, Educational Leadership, Instructional Design, Accounting, Financial Reporting, Financial Analysis, Microsoft Office, Strategic Planning, Budgets, Public Speaking, Microsoft Excel, Leadership, Auditing
Education
Robert Morris University 2006 — 2015
Master's degree, Instructional Leadership
Penn State University 1997 — 2001
Bachelor of Business Administration (B.B.A.), Accounting
Bank of America April 2015 - Present
Bank of America December 2013 - April 2015
Bank of America September 2012 - December 2013
Bank of America April 2010 - September 2012
Bank of America August 2009 - April 2010
Bank of America December 2007 - August 2009
AAA East Central May 2005 - August 2008
Arabica Coffee House July 1998 - October 2005
Skills
Banking, Training, Loans, Finance, Analysis, Credit, Sales, Customer Service, Mortgage Banking, Mortgage Lending, Credit Cards, Credit Analysis, Risk Management, Credit Risk, Consumer Lending
Education
Cleveland State University
Art Education
Columbus College of Art & Design
Industrial Design/ Fine Arts
Lakeland Community College
Art Education
AAA East Central July 2014 - Present
AAA East Central November 2013 - July 2014
AAA East Central September 2011 - November 2013
AAA East Central May 2013 - August 2013
AAA East Central March 2011 - September 2011
Kmart Corporation September 2009 - September 2011
Skills
Sales, Customer Service, Customer Satisfaction, Time Management, Inventory Management, Data Entry, Marketing, PowerPoint, Microsoft Word, Sales Management, Microsoft Office, Microsoft Excel, Event Planning, Customer Retention, Team Building, Travel Planning, Hospitality Industry, Phone Etiquette, Disney Vacations, Cruise Lines, Airline Reservations, Notary Public, Galileo
Education
Robert Morris University 2012 — 2014
Bachelor of Science (BS), Hospitality and Tourism Management
Community College of Allegheny County 2009 — 2011
Associate of Science (AS), Business Administration and Management, General
The Development Project July 2011 - Present
Remington College May 2008 - November 2012
New Horizons Computer Learning Center August 2007 - March 2008
AAA East Central June 1990 - December 2005
St. Christopher Church June 1995 - June 2004
Skills
Coaching, Leadership Development, Career Development, Resume Writing, Interviews, Curriculum Design, Organizational..., Employee Relations, Customer Service, Career Counseling, Public Speaking, Sales Management, Business Development, Talent Acquisition, Higher Education, Human Resources, Admissions, Event Planning, Nonprofits, Public Relations, Strategic Planning, Community Outreach, Team Building, Hiring, Sales, Time Management, Management, Policy, Strategy
Education
Art Institute of Pittsburgh 1986 — 1988
Associates, Fashion Merchandising
AAA East Central May 2001 - May 2014
Mellon Bank 1997 - 2001
Equitable Resources Energy Company 1989 - 1996
Skills
Talent Acquisition, Employee Relations, Performance Management, Onboarding, Human Resources, Employment Law
Education
St. Francis University 2002 — 2005
M. S. Human Resources Management, Human Resources
University of Pittsburgh
B. S. Psychology
AAA East Central April 2014 - Present
Skills
Customer Relations, Negotiation, Insurance, Proposal Writing, Contract Management, Marketing Strategy, Supervisory Skills, Documentation, Arbitration, New Business Development, Analysis, Strategic Planning, Process Improvement, Budgeting, Contract Negotiation, Public Speaking, Insurance Adjusting, Auto Appraisal, Casualty Claims, Automobile Liability, Large Loss, Physical Damage, Recorded Statements, Claims Investigations, Statement Taking, Claims Resolution, Accident Claims, Third Party Liability, Customer Service, Budgets, Software Documentation, Leadership, Program Management, CRM, Cross-functional Team..., Account Management, Project Management, Coaching, Pharmaceutical Industry, Customer Satisfaction, Sales, Call Centers, Marketing, Pharmacueticals, Vendor Management, Recruiting, Health Insurance, Business Development, Selling, Healthcare
Education
Duquesne University School of Law 1992 — 1995
JD, Law
University of Pittsburgh 1983 — 1986
BA, Sociology
Bethel Park High School
Resume
West Virginia University
West Virginia University
AAA East Central September 2014 - Present
Maryhurst January 2012 - April 2012
US Census Bureau April 2010 - June 2010
Unto These Hills May 2009 - September 2009
US Airways July 2008 - May 2009
Frontier Airlines February 2007 - July 2008
Unto These Hills May 1998 - August 2005
Woodruff Arts Center September 1998 - May 2005
Derby Dinner Playhouse 1989 - 1989
Skills
Social Services, Public Speaking, Event Planning, Non-profits, Behavior Management, Acting, Stage Management, Directing, Costumes, Customer Service, Airlines, Microsoft Word, Organization, Staff Supervision, Bookkeeping, Voice Acting, Singing, Party Plan, Theatre, Musical Theatre, Baggage Handling Systems, Tessitura, Thinking Outside The Box, Retail, Always Punctual, Arts Administration, Stage, Music, Training, Performing Arts, Improvisation, Theatrical Production, Drama, Production Managment, Dance, Voice Over, Entertainment, Casting, Live Events, Choreography, Stage Lighting, Festivals
Education
University of Louisville 1991 — 1995
Youth Performing Arts School 1987 — 1991
Drama and Dramatics/Theatre Arts, General
Private Tutor October 2010 - Present
Eden Christian Academy August 2010 - Present
AAA East Central January 2006 - June 2011
Seneca Valley Intermediate High School August 2009 - December 2009
Sharpsville Middle School March 2009 - April 2009
Mount Vernon Middle School January 2004 - May 2004
Skills
Teaching
Education
Slippery Rock University of Pennsylvania 2008 — 2009
Master of Education with Certification
Mount Vernon Nazarene University 2002 — 2006
Bachelor of Arts
Performance Health and Wellness July 2015 - Present
Moen Incorporated July 2014 - July 2015
Shurtech Brands, LLC October 2008 - July 2014
AAA East Central September 2004 - October 2008
TravelCenters of America May 1997 - September 2004
Kaufmann's 1992 - 1995
Skills
Product Development, Market Research, Marketing, Cross-functional Team..., Management, Account Management, Retail, Advertising, Negotiation, Contract Negotiation, Inventory Management, Product Launch, Market Analysis, Customer Insight, Sales, Pricing, Competitive Analysis, Sales Management, Marketing Strategy, Vendor Management, New Business Development, Team Building, Forecasting, Team Leadership
Education
Cleveland State University 1995 — 1997
MBA, Marketing
The Ohio State University 1986 — 1990
BSBA, International Business
AAA East Central January 2007 - Present
HighD.Com Communications October 2001 - Present
AAA Ohio Motorists Association August 2001 - January 2007
Cleveland Clinic Western Region October 2000 - August 2001
AAA Ohio Motorists Association February 1989 - October 2000
AAA Ohio Motorists Association April 1988 - February 1989
Skills
Insurance, Customer Service, Public Relations, Newsletters, Facebook, Internal Communications, Team Building, Marketing, Process Improvement, Event Management, Coaching, Microsoft Office, Social Media, Social Media Marketing
Education
Kent State University 1975 — 1979
Ohio Turnpike and Infrastructure Commission April 2014 - Present
Prevent Blindness Ohio April 2006 - Present
Northeast Ohio Areawide Coordinating Agency August 2013 - April 2014
AAA East Central February 2001 - August 2013
Ohio Bicentennial Commission 1997 - 2001
Industrial Commission of Ohio 1996 - 1997
Ohio Department of Aging 1995 - 1997
Skills
Writing, Strategic Planning, Creative Problem Solving, Crisis Communications, Media Relations, Publications, Spokesperson, Marketing, Public Policy, Public Relations, Government, Public Affairs, Leadership, Communications Planning, Speech Writing, Strategic Communications, Internal Communications, Message Development, Press Releases, Corporate Communications, Publicity, Editing, Reputation Management, Community Development, AP Style, Communication Training, International Relations, Marketing Communications, Political Campaigns
Education
The Ohio State University 1986 — 1991
Bachelor of Arts (B.A.), Journalism
West Technical High School
Journalism
Howard Hanna Real Estate Services August 2015 - Present
AAA East Central July 2011 - July 2015
State Farm Insurance & Financial Services 2005 - 2010
AccuWeather.com 2004 - 2005
Martin's Herend Imports, Inc. 2000 - 2004
Glass Baron, Inc. 1999 - 2000
The Boyds Collection 1997 - 1999
JCPenney Co., Inc. 1988 - 1997
Skills
Direct Mail, Product Development, Business Development, Branding & Identity, Insurance, Small Business, Social Media Marketing, Marketing Communications, Advertising, Public Speaking, Marketing Strategy, Marketing, Training, Customer Service, Life Insurance, Social Networking, Entrepreneurship, Property & Casualty..., Management, Sales, Homeowners, Product Marketing, Team Building
Education
St. Francis University 1994 — 1998
MBA, Marketing
Indiana University of Pennsylvania 1976 — 1980
BA, Studio Art
CHARLEROI AREA HIGH SCHOOL 1972 — 1976
US Navy 2015 - Present
United States Department of Defense November 2014 - Present
CarMax March 2014 - October 2014
CSX June 2013 - December 2013
Fidelity Investments January 2013 - May 2013
US Navy October 2010 - October 2012
US Navy October 2007 - October 2010
AAA East Central July 1999 - October 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Management, Corporate Social..., Navy, Military Training, Teamwork, Series 7, Series 63, Avionics, Public Speaking, Finance, Helicopters, Aircraft Maintenance, Process Improvement, Risk Management, Security Clearance, Customer Service, Military Experience, Program Management, Sales, Team Building
Education
Embry-Riddle Aeronautical University 2013 — 2015
Master of Science (M.S.), Business Administration and Management, General
Embry-Riddle Aeronautical University 2008 — 2012
Bachelor of Science (B.S.), Technical Management, 3.5
University of Georgia August 2011 - Present
Tate Print and Copy August 2011 - September 2013
AAA-East Central May 2012 - August 2012
Skills
Social Media, Photoshop, Microsoft Office, PowerPoint, Video Editing, Microsoft Word, Editing, Microsoft Excel, Research, Public Speaking, Facebook, Video Production, Customer Service, Social Networking, Journalism, Photography
Education
The University of Georgia 2011 — 2015
State Farm October 2014 - Present
State Farm Insurance February 2014 - October 2014
Progressive Insurance January 2006 - February 2014
AAA East Central May 2000 - December 2005
Henefeld Garage Door Inc. May 2000 - May 2005
Skills
Pennsylvania Auto..., Insurance, Claim, Property, Commercial Insurance, Claims Management, Property Damage, Claim Investigation, Sales, Liability, Casualty, Commercial Lines, Customer Retention, Umbrella Insurance, Liability Analysis, Homeowners, Licensed Property, Personal Lines Auto, Inland Marine, Life Insurance, Fixed Annuities, Health Insurance, Accident Benefits, Property & Casualty..., Claims Handling, Legal Liability, Whole Life, Term Life Insurance, Disability Insurance, Workers Compensation, Professional Liability, Universal Life, Retirement Planning, Leadership, Team Building, Customer Service, Training, Account Management, Strategic Planning, Casualty Insurance
Education
Mercyhurst College 1999 — 2003
Bachelor of Applied Science (BASc), Business, Management, Marketing, and Related Support Services
McCarthy, Lebit, Crystal & Liffman Co., L.P.A. January 2014 - April 2015
Case Western School of Law Academic Enrichment Program August 2013 - December 2013
The Albert Law Firm May 2013 - December 2013
AAA East Central May 2010 - June 2012
Skills
Microsoft Office, Legal Writing, Microsoft Word, PowerPoint, Legal Research, Microsoft Excel, Community Outreach, Public Speaking, Westlaw, Social Media, Leadership, Public Relations, Research, Editing, Time Management, Event Planning, Customer Service, Social Networking, Lexis
Education
Case Western Reserve University School of Law 2012 — 2015
Juris Doctor (J.D.)
University of Pittsburgh 2008 — 2012
Bachelor of Arts (B.A.), Political Science, History, Economics, Magna Cum Laude
Apple American Group March 2008 - Present
Apple American Group March 2006 - March 2008
AAA-East Central April 2004 - December 2005
AAA-East Central December 2000 - April 2004
Radisson 1998 - 2000
Education
Baldwin-Wallace College 2005 — 2008
BA, Accounting
Lorain County Community College
Associate of Applied Business, Business Administration-Management
Cuyahoga Community College
AA, Liberal Arts
AAA East Central August 2012 - Present
Lehigh University April 2006 - May 2012
Lehigh University September 1995 - April 2006
First Valley Bank a/k/a Bank of America June 1992 - March 1994
Skills
Fluent in Spanish, 20+ years of Customer..., 6+ years of Event..., Vocalist, Student Affairs, Research, Higher Education, PowerPoint, Public Speaking, Microsoft Office, Community Outreach, Administrative..., Microsoft Word, Microsoft Excel, Fundraising, Editing, Non-profits, Grant Writing, Office Management, Volunteer Management, Social Media, Data Entry, Time Management, Nonprofits
Education
Laguardia Community College 1987 — 1990
Associate in Liberal Arts, Arts and Business
Muhlenberg College
UPS Capital January 2014 - Present
AAA East Central November 2002 - October 2013
Botson-Friedel Insurance October 2000 - November 2002
Friedel-Marquard-Joyce Insurance Agency, Inc. August 1984 - October 2000
Skills
Insurance, General Insurance, Commercial Insurance, Risk Management, Leadership, Sales, Property & Casualty..., Casualty, CRM, Sales Management, Umbrella Insurance, Claim, Underwriting, Business Development, Liability, Legal Liability, New Business Development, Coaching, Financial Risk, Commercial Lines, Operations Management, Cargo Insurance, Performance Management, Risk Assessment, Strategic Planning
Education
Bryn Mawr College 2002 — 2004
Charter Life Underwriter, Financial Planning
Cleveland State University 1974 — 1979
Business Management
Neiman Marcus September 2014 - Present
Neiman Marcus December 2013 - September 2014
Neiman Marcus November 2012 - December 2013
AAA East Central January 2007 - January 2010
Pennsylvania Culinary January 2001 - January 2002
Manpower Temp Agency January 1995 - January 1999
Skills
Multi Tasking, Organization, Dependable Team Player, Always Willing to Learn, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Close Attention to..., Time Management, Office Skills, Communication
Education
Duquesne University 2002 — 2006
Bachelor's degree, Leadership and Communication
Duquesne University 2002 — 2006
Bachelor of Science and Professional Studies, Leadership and Communication/Dean
Sawyer Business School
Diploma, General Office Occupations and Clerical Services
Pittsburgh Public Theater January 2012 - Present
Riverside Drive-In Theater May 2008 - Present
Pittsburgh Filmmakers August 2014 - October 2014
Pittsburgh Public Theater September 2007 - January 2012
CBS Radio 2005 - 2009
AAA East Central 2006 - 2008
Numerous Pittsburgh area radio stations 1988 - 2005
Pittsburgh Pulp weekly 2002 - 2004
Skills
Theatre, Performing Arts, Broadcast, Plays, Entertainment, Public Relations, Musical Theatre, Comedy, Arts Administration, Acting, Voice Acting, Music, Drama, Singing, Teaching, Blogging, Nonprofits, Screenwriting, Copywriting, Social Media, Stage, Television, Social Media Marketing, Casting, Event Management, Film, Fundraising, Theatrical Production, Improvisation, Video Production, Stage Management, Event Planning, Facebook, Grant Writing, Voice Over, Directing, Volunteer Management, Copy Editing, Press Releases, Creative Writing, Video Editing, Social Networking
Education
Penn State University 1981 — 1985
Bachelor of Arts (BA), General Arts and Sciences/Liberal Studies
Leechburg Area High School
Checklist Facility Maintenance July 2014 - Present
LA Fitness February 2014 - Present
Pittsburgh Steelers September 2005 - May 2013
AAA East Central September 2009 - January 2010
Skills
Social Media, Final Cut Pro, Broadcast, Editing, Video Production, Television, Video Editing, Video
Education
Clarion University of Pennsylvania 2001 — 2006
Arts and Sciences, Communications
AAA East Central September 2011 - Present
Buffalo Wild Wings April 2007 - Present
Gap Inc./Gap September 2009 - May 2011
Education
Miami University 2004 — 2008
Bachelor of Science in Education, Integrated Social Studies Education
United Way of the Greater Lehigh Valley July 2015 - Present
United Way of the Greater Lehigh Valley August 2012 - June 2015
AAA East Central February 2006 - August 2012
Hallmark Cards September 2010 - March 2011
Skills
Coordinating..., Bilingual-Spanish, editing/preparing exel..., Marketing Communications, Marketing, Customer Service, Microsoft Office, Public Speaking, Community Outreach, Public Relations, Fundraising, Press Releases, Sales, Social Media, Volunteer Management, Event Management, Media Relations, Nonprofits, Newsletters, Community Development, Social Networking, Event Planning
Education
Kutztown University of Pennsylvania 2001 — 2005
BA in LIberal arts, Speech Communication
Eaton Corporation March 2013 - Present
EDMC September 2002 - March 2013
AAA East Central May 1998 - September 2002
Ramada Inn Somerset January 1995 - May 1998
Hidden Valley Resort May 1994 - January 1995
Skills
Customer Service, Microsoft Office, Problem Solving, Outlook, Travel Arrangements, Administrative..., Event Planning, PowerPoint, Microsoft Word, Microsoft Excel, Office Management, Visio, Data Entry, Team Building, Travel Planning, Team Leadership, Employee Relations, Human Resources, Time Management, Payroll, Leadership, Administrative...
Education
California University of Pennsylvania 1990 — 1994
BA, Geography
AAA East Central December 2002 - Present
THORNTONS OIL CORP November 2001 - November 2002
Dairy Queen July 1999 - December 2001
NORRELL TEMPORARY AGENCY January 1998 - January 1999
Skills
Customer Service, Data Entry, Customer Satisfaction, Filing, Call Centers, Microsoft Word, Outlook, Time Management, Telephone Skills, Training, Cooking, Office Management, Restaurants, Photoshop
Education
University of Louisville 2015 — 2017
Bachelor’s Degree, Geographic Information Science and Cartography
JEFFERSON COMMUNITY AND TECHNICAL COLLEGE
Associate’s Degree, Geography, 3.63 GPA
AAA East Central November 2014 - Present
News 8 June 2013 - August 2014
WJET-TV May 2011 - June 2013
Point Park University August 2007 - May 2011
WPPJ radio January 2011 - April 2011
WTOV-TV November 2010 - April 2011
Point Park University January 2010 - April 2011
U-View Television Point Park University July 2007 - April 2011
KDKA-TV January 2010 - April 2010
Point Park University October 2009 - January 2010
Skills
ENPS, Dreamweaver, Final Cut Pro, Editing, Avid, Photoshop, Producing, Mac, Video Editing, Broadcast, Facebook, Press Releases, Journalism, Video Production, Media Relations, Ap Style, Television, Video, Social Media, Radio, Advertising, Blogging, Broadcast Journalism, Broadcast Television, Feature Articles, Multimedia, News Writing, Social Media Marketing, Entertainment, Newspapers, Storytelling, Creative Writing, Magazines, Non-linear Editing, Videography, Voice Over, New Media, Breaking News, Interviews, YouTube, Social Networking, AP Style, Radio Broadcasting, Public Relations
Education
Point Park University 2007 — 2011
Bachelor of Arts (B.A.), Television Broadcasting
Bishop Canevin High School 2003 — 2007
Diploma, General Courses
AAA East Central August 1994 - Present
Skills
Employee Relations, Organizational..., Employment Law, Talent Acquisition, Performance Management, Onboarding, Process Improvement, Coaching, Sales, Employee Benefits
Education
Baldwin-Wallace College
Notre Dame College June 2013 - Present
Kent State University January 2014 - May 2014
Notre Dame College January 2013 - June 2013
Notre Dame College June 2011 - May 2013
Kent State University Geauga Campus and Regional Academic Center August 2012 - December 2012
Kent State University August 2012 - December 2012
Notre Dame College January 2012 - April 2012
Walmart October 2009 - May 2011
Greater Akron Chamber January 2008 - April 2008
AAA East Central 2006 - 2006
Skills
Student Affairs, Higher Education, Student Development, Residence Life, Public Speaking, Event Planning, Research, Editing, Teaching, Blogging, Student Leadership, PowerPoint, Microsoft Office, Microsoft Excel, Social Media, Higher Education..., Assessment, Student Conduct, Customer Service, Staff Supervision, Communication, Leadership Development, Staff Development, Mediation, Training, Facebook
Education
Kent State University 2011 — 2013
Master of Education, Higher Education/Higher Education Administration, 3.69
Kent State University 2011 — 2013
Certificate of College Teaching, Higher Education/Higher Education Administration
Kent State University 2004 — 2008
B.A., Communication Studies, Writing, 3.73
Dawood Engineering, Inc. December 2014 - Present
American Eagle Outfitters October 2013 - November 2014
Pittsburgh Pirates March 2012 - October 2014
American Eagle Outfitters October 2013 - April 2014
AAA East Central October 2012 - July 2013
ChaCha February 2010 - March 2012
JCPenney October 2010 - December 2010
Skills
Microsoft Office, Customer Service, Photoshop, Facebook, Social Media, Social Networking, Microsoft Word, Microsoft Excel, Data Entry, Outlook, Management, Windows, PowerPoint, Time Management
Education
Slippery Rock University of Pennsylvania 2007 — 2011
Bachelor of Science in Business Administration, Marketing, Information Systems
Riverview Junior/Senior High School
High School Diploma
AAA East Central June 2015 - Present
Christy landscaping & construction May 2010 - Present
Goldstein's warehouse May 2010 - Present
Skills
Construction, Microsoft Office, Microsoft Word, PowerPoint, Teamwork, Landscaping, Furniture, Customer Service, Microsoft Excel, Sales
Education
Indiana University of Pennsylvania 2011 — 2014
Criminology, Criminology
Sharpsville area school district 2006 — 2010
High school diploma
AAA East Central June 2012 - Present
A-1 Limousine March 2009 - February 2014
State Farm Insurance January 2010 - December 2011
VALIC January 2004 - November 2009
LeadNet 1996 - 2007
Morgan Stanley January 1995 - December 2004
ServiceMaster AAA 1984 - 1995
Skills
Insurance, Sales Management, Customer Relations, Team Building, Negotiation, Term Life Insurance, Employee Benefits, Administration, Performance Management, Customer Service, Small Business, System Administration, Leadership, Contract Negotiation, Employee Relations, Budgets, Strategic Planning, Training
Education
Muhlenberg College 2010 — 2015
BA, Business Administration
Harrisburg Area Community College 1986 — 1987
Associate's Degree, Business Management
Messiah College 1981 — 1983
Business Administration
AAA East Central June 2014 - Present
American Honda Motor Company, Inc. March 2011 - June 2014
Mitsubishi Motors June 2006 - March 2011
Absolute PROformance LLC September 2004 - April 2006
Vinart - Lehigh Valley Acura Honda Hyundai Suzuki November 2002 - August 2004
Hyundai Motors America June 1999 - June 2002
Butler Fleet Service June 1995 - May 1999
Imported Cars of Greenwich 1990 - 1994
Skills
Retail, Automotive, Dealers, Automobile, Customer Retention, Sales Management, Operations Management, Vehicles, Sales Operations, Tires, Dealer Management, Automotive Aftermarket, Profit, Parts, Customer Satisfaction, Warranty, Business Development, Automotive Repair, New Business Development, Automotive Parts, Inventory Control, Purchasing, Sales Process, Powertrain, Fleet Management, Negotiation, Forecasting, Aftersales, Competitive Analysis, Sales, Management, Reynolds, Account Management, Continuous Improvement, B2B, Process Improvement, Inventory Management, Business Planning, Wholesale, Manufacturing, Dealer Network..., Automotive Engineering, Automotive Sales..., Team Building, Pricing, Customer Service, Income Statement, Product Development, Gross Profit, ASE Certified
Education
Queensborough Community College 1983 — 1984
AAA East Central March 2015 - Present
Sheraton Pittsburgh Hotel at Station Square December 2013 - October 2014
Holiday Inn Expres July 2013 - November 2013
Quality Hotel & Suites May 2013 - July 2013
Holiday Inn and Suites April 2013 - May 2013
Beaver County Rehabilitation Center March 2010 - April 2013
YMCA June 2008 - July 2009
Skills
Hotels, Volunteering, Choreography, Cashiering, Telephone Skills, Event Planning, Customer Service, Microsoft Word, Time Management, Microsoft Office, Teamwork, PowerPoint, Communication, Typing, Microsoft Excel, Outlook
Education
Lincoln Park Performing Arts Charter School
Dance
Robert Morris University
Organizational Leadership
AAA East Central June 2015 - Present
Wildwood Highlands August 2014 - April 2015
Home2 Suites by Hilton March 2014 - June 2014
Courtyard by Marriott October 2013 - March 2014
American Hospitality Academy May 2013 - September 2013
Indiana University of Pennsylvania August 2010 - May 2012
ARAMARK August 2008 - March 2009
Acme Markets January 2008 - January 2009
Skills
PowerPoint, Microsoft Office, Customer Service, Social Networking, Social Media, Facebook, Time Management, Microsoft Word, InDesign, Hospitality, Hospitality Industry, Teamwork, Hotels, Leadership, Resorts, Microsoft Excel
Education
Indiana University of Pennsylvania 2008 — 2013
Bachelor of Science (BS), Hospitality Management
The Hartford June 2015 - Present
AAA East Central August 2014 - June 2015
Ultimate Staffing October 2010 - August 2014
Ultimate Staffing April 2011 - February 2014
Gap Inc./Old Navy February 2009 - February 2011
Building Officials Association of Florida January 2010 - July 2010
SAIF Enterprises February 2008 - September 2009
Versalift East, LLC February 2007 - January 2008
Walt Disney World July 2006 - October 2006
Spraggins Builder Services September 2005 - June 2006
Skills
Access, Data Entry, Customer Satisfaction, Customer Service, Administrative..., Time Management, Payroll, Leadership
Education
State University of New York College at Oneonta 2000 — 2005
BA, Music Industry
WOIO/WUAB August 2013 - Present
AAA East Central July 2013 - March 2014
AM1310 WDPN July 2013 - September 2013
Self-Employed February 2011 - July 2013
WOIO/WUAB August 2012 - May 2013
Clear Channel Radio May 2012 - August 2012
Koinonia Homes, Inc. August 2009 - February 2011
Holiday Inn Select July 2008 - August 2009
Skills
News Writing, News Producing, Childcare, Flute, Leadership, Radio Terminology, Radio Operations, Cool Edit, Copywriting, Video Editing, Audio Editing, Homeschooling, Adobe Audition, Social Media, Video
Education
Ohio Center for Broadcasting-Valley View 2012 — 2013
Diploma, Broadcast Media
Cleveland State University 2008 — 2010
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
PNC June 2015 - Present
Steel City Vets October 2010 - Present
AAA East Central March 2013 - June 2015
EFI January 2011 - March 2013
K&L Gates May 2009 - January 2011
Buchanan Ingersoll November 2008 - May 2009
VoltDelta September 2008 - November 2008
Del Monte Foods January 2008 - September 2008
US Army August 2006 - January 2008
US Army June 1999 - December 2007
Skills
Active Directory, Networking, Servers, Troubleshooting, Blackberry Enterprise..., Citrix, Mobile Devices, Security, iPhone, Software Documentation, Network Design, Disaster Recovery, Computer Hardware, Help Desk Support, Android, Public Speaking, DNS, Technical Training, Fundraising, Windows Server, Visio, Veterans, Software Installation, Training, Non-profits, Windows 7, Hardware, DHCP, Program Management, Nonprofits, Non-profit Development, Non-profit Events, System Administration, Testing, Information Technology, SharePoint, Atlassian JIRA, Technical Documentation, VMware, WebEx, Non-profit..., Confluence, Access, Databases, Blackberry, SCCM, Non-profit Board..., PC Networking, Non-profit Experience, Awesomeness
Education
Leadership Pittsburgh, INC - Community Leadership Course for Veterans 2015 — 2015
Robert Morris University 2008 — 2011
BS
Pequea Valley High School 1996 — 1999
High School Diploma
AAA East Central July 2015 - Present
Littman Jewlers March 2015 - July 2015
Berlin Packaging (formerly All-Pak, Inc.) February 2008 - November 2009
Skills
SharePoint, Electronic Research, Microsoft Excel, Microsoft Word, Editing, Organization Skills, Customer Service, Teamwork, Legal Research, Legal Writing
Education
The Paralegal Institute at Duquesne University 2008 — 2009
Post-Baccalaureate Certificate, Paralegal Studies
Duquesne University 2003 — 2006
Bachelor’s Degree, Communications/Psychology
AAA East Central November 2014 - March 2015
Source Interlink Companies 2010 - 2014
Creative Homeowner June 2004 - January 2010
L'Oréal November 1999 - December 2004
Payless ShoeSource October 1992 - November 1999
Skills
Job Scheduling, Troubleshooting, Customer Service, Project Management, Hiring Employees, New Hire Training, Merchandising, Payroll Approval, Systems Training, CRC Reporting System, Microsoft Word, Microsoft Excel, Sales, Retail, Management, Training, Employee Training, Hiring, Payroll, Sales Management, Inventory Control, Inventory Management, Visual Merchandising
Education
Butler County Community College 1986 — 1988
Business Administration and Management
AAA East Central February 2014 - Present
AAA East Central/Matthews Intl Corp November 1992 - February 2014
AAA East Central March 1985 - November 1992
Mercy Hospital September 1977 - August 1989
Skills
Trade Shows, Travel Management, Event Management, Tourism, Marketing Communications, Airlines, Event Planning, Business Travel, Customer Service, Account Management, Incentive Travel, Sales Management, Strategic Planning, Team Building, Marketing Strategy, Budgets, New Business Development, Leadership, Contract Negotiation, Operations Management, Sales, Customer Satisfaction, Management, Marketing, Negotiation, Social Media Marketing, B2B, Training, Coaching, Public Relations, Team Leadership, Online Marketing, Hospitality, Inventory Management, Hotels, Teamwork, Sales Operations, Outlook, Process Improvement, Salesforce.com, Key Account Management, Microsoft Word, Recruiting, Microsoft Excel, Business Strategy, Project Management, Selling, Business Development, Logistics, Direct Sales
Education
The Travel Institute 2015 — 2016
CTIE -Certified Travel Industry Executive
Convention Industry Council 2013 — 2016
CMP Designation
Community College of Allegheny County 1996 — 2002
Associates Degree
The Travel Institute 1990 — 1992
Certified Travel Counselor
The Boyd School 1984 — 1985
Certificate Travel and Tourism
Community College of Allegheny County 1976 — 1977
Certificate in Respiratory Therapy
Family Links December 2013 - Present
AAA East Central May 2013 - August 2013
Allegheny County 2012 - 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Data Entry, Social Media, Public Speaking, Administrative..., Teamwork, English, Public Relations, Office Administration, Time Management
Education
Carlow University 2012 — 2016
AAA East Central April 2015 - Present
AAA East Central August 2013 - April 2015
Dr. Gertrude A. Barber National Institute August 2010 - September 2011
Skills
Written & Oral..., Public Speaking, Telephone Skills, Customer Service, Sales, Customer Satisfaction, Travel Planning, Travel Insurance, Car Rental, Hotel Booking, Tour Operators, Booking Systems, PowerPoint, Time Management, Social Media, Event Management
Education
Mercyhurst College 2009 — 2013
Bachelor of Arts (BA), English/ Secondary Education Concentration
Bradford School 2000 — 2001
Diploma, Travel and Hospitality Management
Primetals Technologies December 2014 - Present
Trumbull Business College September 2014 - March 2015
Warren Steel Holdings December 2010 - December 2014
Avalon Inn August 2010 - April 2011
Belmont Confections September 2010 - October 2010
AAA East Central October 2004 - October 2009
ST&P Communications, Inc 2000 - 2002
Skills
Microsoft Office, Market Research, Marketing Research, Data Analysis, Microsoft Excel, Process Improvement, Leadership, Microsoft Word, Customer Service, Access, Team Leadership, Strategic Planning, Management, Analysis, Inventory Management
Education
Youngstown State University 2012 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
The University of Akron 1999 — 2002
Bachelor's, Advertising and Marketing Management
University of Dayton 1998 — 1999
N/A, N/A
Warren G. Harding High School 1996 — 1998
College/University Preparatory and Advanced High School/Secondary Diploma Program
AAA East Central March 2015 - Present
Automatic Data Processing Insurance Agency, Inc. May 2011 - July 2014
Consumers Choice Agency, Inc. 1995 - 2011
AIM Insurance Agency 1992 - 1995
Progressive Insurance 1986 - 1992
Skills
Workers Compensation, Employee Benefits, Health Insurance, Insurance, Cold Calling, Team Building, Sales Management, Relationship Management, SaaS, Benefits Administration, Sales Presentations, Marketing, Sales, Coaching, New Business Development, PEO, Negotiation, Licensed Property &..., Salesforce.com, Commercial Insurance, Customer Retention, Underwriting, Lead Generation, Training, Sales Process, Customer Service, Human Resources, Direct Sales, B2B, Strategic Planning, Property & Casualty..., Account Management, Payroll, ADP Payroll, Life Insurance, Process Improvement, Professional Liability, Public Speaking, 401k, Small Business, Business Development, Team Leadership, Brokers, Solution Selling, Customer Satisfaction, HRIS, Sales Operations, Risk Management, Term Life Insurance, Leadership
Education
Alma College 1981 — 1985
BA, Marketing & History
Lima Central Catholic 1977 — 1981
Battelle April 2012 - Present
Advanced Analytics Lab Inc April 2011 - April 2012
Family Traditions Childcare December 2009 - June 2011
AAA East Central June 2008 - September 2009
Skills
Laboratory, Wet Chemistry, Organic Chemistry, Soil, Water, Microsoft Office, Data Entry, PowerPoint, Microsoft Excel, Microsoft Word, Public Speaking, Customer Service, Time Management, Chemistry
Education
The Ohio State University 2007 — 2012
Bachelor of Science (BS), Microbiology, General
Carnegie Mellon University 2003 - Present
Checker Industries August 1999 - 2003
AAA East Central May 1994 - August 1999
Matthews International May 1984 - June 1994
Pennsylvania Municipal Service January 1980 - May 1984
Skills
Java, Data Analysis, Machine Learning, Data Entry, Nonprofits, Introduction to SQL &..., Intermediate SQL, Introduction to..., Data Quality Control
Education
Forbes Road Career and Technology Center 1980 — 1981
Diploma-Data Processing I and II, Data Processing, 11th and 12th grade
Penn Hills High School 1980 — 1981
High School, General Studies, 12th grade
AAA East Central December 2014 - Present
Merck July 2010 - October 2013
Merck April 2009 - July 2010
GlaxoSmithKline 2000 - 2008
SmithKline Beecham 1995 - 2000
The Weightman Group 1994 - 1995
The Phillips Agency 1988 - 1994
Skills
Travel Planning, Vendor Management, Integrated Marketing, Program Management, Project Management, Management, Project Planning, Cross-functional Team..., Online Marketing, Leisure Travel Planning, Leadership, MS Project, Strategic Planning, Start-ups, Multi-channel Marketing, Marketing, CRM, Global Marketing, Marketing Management, Email Marketing, Interactive Media, PMP, Product Management, Marketing Strategy, Product Marketing, Data Analysis, SharePoint, Budgets, Business Process..., Account Management, Quality Assurance, Segmentation, Market Planning, Strategic Thinking, Digital Marketing, Pharmaceutical Industry, Business Intelligence, Computer System..., Competitive Intelligence
Education
Kutztown University of Pennsylvania
BFA, Communication Design
The Travel Institute
TAP (Travel Agent Proficiency) Certificate
AAA East Central September 2014 - Present
US Airways April 2011 - Present
US Airways October 2009 - February 2011
US Airways March 2009 - September 2009
Liberty Travel December 1997 - July 2008
Skills
Customer Service, Microsoft Office, Retail, Microsoft Excel, Microsoft Word, Outlook, Time Management, Teamwork, Customer Satisfaction, PowerPoint, Sales, Social Media, Training, Airports, Sabre, Flights, Aircraft, Airlines, Aviation, Team Building
Education
University of Puerto Rico 1985 — 1987
Not Completed, General Studies
Miguel Melendez Muñoz H.S. 1982 — 1985
Diploma, General Studies
Colegio la Merced 1976 — 1982
Diploma
AAA East Central July 2001 - Present
Norstan Inc 1989 - 2001
Norstan Communications 1988 - 2001
Education
The Ohio State University 1984 — 1988
AAA East Central October 2012 - Present
AAA East Central February 2012 - October 2012
Nationwide Insurance September 2009 - February 2012
State Farm Insurance October 2008 - September 2009
National City Bank February 2006 - October 2008
Citizens Bank of PA August 2004 - March 2006
Erie Insurance Group February 2000 - July 2004
The Baltimore Life Insurance Company June 1998 - March 2000
Skills
Direct Sales, Inside Sales, Social Networking, Professional Networking, Business Networking, Microsoft Office, Direct Marketing, Social Media Marketing, Personal Finance, Financial Planning, Property & Casualty..., Insurance, New Business Development, Customer Service, Sales Management, Team Building, Client Retention, Client Relationship..., Leadership, Business Development, Risk Management, Customer Retention, Leadership Development, Leadership Development..., Life Insurance, Recruiting, Mentoring, Management, Territory Development, Strategic Planning
Education
The American College 2010 — 2011
LUTCF, Life Insurance & Financial Services
Barrington University 2003 — 2004
MBA, Management, Marketing
The Institutes
CPCU
The Institutes
Associate in Risk Management
AAA East Central April 1998 - Present
Skills
Event Planning, Customer Service, Sales Management, Sales
Education
North Park University 1974 — 1979
AAA East Central May 2012 - Present
AT&T Mobility November 2011 - May 2012
Literacy Council of Scioto County July 2009 - May 2011
Lincoln Park Chamber of Commerce October 2008 - April 2009
Eden Fox Valley June 2008 - October 2008
Literacy Chicago June 2006 - September 2007
Frank Lloyd Wright Preservation Trust August 2003 - June 2006
Communities In Schools of Chicago August 1999 - August 2003
Skills
Fundraising, Public Speaking, Strategic Planning, Event Planning, Leadership, Marketing, Public Relations, Non-profits, Event Management, Nonprofits, Community Outreach, Training, Social Media, Program Management
Education
Berea College 1984 — 1989
English, Victorian Studies, Comparative Literature, Composition
Portsmouth West High School 1980 — 1984
College Prep
AAA East Central January 2013 - Present
AAA East Central 2013 - Present
AAA East Penn June 2003 - Present
Skills
Disaster Recovery, Telecommunications, VoIP, Call Center, Troubleshooting
Education
Jones College-Jacksonville
AAA East Central July 2001 - Present
Norstan Communications 1989 - 2001
Skills
Cisco, Troubleshooting, Windows
Education
Lakeland Community College 1984 — 1987
associate, Electronic Engineering
AAA East Central March 2014 - Present
AAA East Central March 2012 - March 2014
AAA East Central - Kentucky Region January 1999 - March 2012
Education
University of Louisville 2008 — 2014
Business
Progressive Insurance December 2008 - Present
Progressive Insurance January 2006 - December 2008
Progressive Insurance 2006 - 2008
AAA East Central May 2000 - December 2006
Education
Mercyhurst University 1999 — 2003
Business
University of Pittsburgh
Business
AAA East Central July 2015 - Present
AAA East Central March 2008 - Present
AAA East Penn March 2001 - March 2008
Wave Technology Inc. March 2000 - March 2001
Wave Technology Inc. June 1999 - March 2000
Skills
Windows, Networking, Troubleshooting, Workstations, Citrix, Disaster Recovery, System Administration, Process Improvement, LAN-WAN, Cisco Technologies, Active Directory, Program Management, VMware, Windows 7, Computer Hardware, Virtualization, CCENT, Computer Network..., Microsoft Office, Team Building, Customer Service, Operating Systems, Security
Education
Information Computer Systems Institute 1998 — 1999
Associates Specialized Business, English, Accounting, Data Processing, Novell Netware 5 networking
Lehigh Carbon Community College
Associate of Arts and Sciences (A.A.S.), Network Technology
AAA East Central 2005 - 2009
AAA Ohio Motorists Association 1989 - 2005
A Tzaneros Accountants & Tourist Office, Lemnos, Greece 1986 - 1988
Akti Myrina Hotel, Lemnos, Greece 1985 - 1985
Lear Siegler, Inc., Power Equipment Division 1982 - 1985
Cleveland Tux 1981 - 1981
International Management Group, Inc 1976 - 1980
Skills
Data Entry, Administrative..., Project Planning
Education
Cuyahoga Community College
Business, Psychology
Parma Senior High School
Graduate
aaa enterprise June 2011 - Present
KeyBank August 2009 - June 2011
East Central January 1999 - January 2009
AAA East Central 1999 - 2009
AAA Washington 1991 - 2001
AAA Washington 1991 - 2001
AMERICAN AUTOMOBILE ASSOCIATION OF WASHINGTON January 1991 - January 1999
Certified Vacations January 1988 - January 1991
Certified Vacations 1984 - 1991
Certified Vacations 1984 - 1991
Education
University of Miami 1984 — 1986
BA; Post, Biology; Studies, Secondary Education
Hiram College 1982 — 1984
general
AAA East Central May 2008 - Present
Allegheny College April 2008 - Present
Walgreens May 2007 - May 2008
Education
Allegheny College 2007 — 2011
University Unions/Student Life, University of Michigan July 2014 - Present
University Unions/Student Life (University of Michigan) July 2014 - Present
Event Services, Ohio University August 2012 - May 2014
Campus Involvement Center, Ohio University January 2014 - April 2014
Allen Student Help Center, Ohio University August 2013 - December 2013
Kent State University Regional Academic Center June 2013 - August 2013
AAA East Central May 2012 - August 2013
Undergraduate Admissions, Ohio University January 2013 - April 2013
The College Planning Network October 2011 - May 2012
Keene Building Products May 2010 - October 2011
Skills
Customer Service, Writing, Publication Design, Social Media, College Student Affairs, Supervision, Advising Experience, Student Development, Spanish, Cash Management, AP Style, Media Writing/Editing, APA Academic Writing, Time Management, Event Management
Education
Ohio University 2012 — 2014
Master of Education (M.Ed.), College Student Personnel
University of Dayton 2006 — 2010
Bachelor of Arts (B.A.), Public Relations, Minors in Marketing and Spanish
AAA East Central February 2006 - Present
Gatti Medical Supply April 2004 - February 2006
IKON Office Solutions February 2003 - December 2003
Skills
Marketing, Customer Retention, Sales Management, Customer Service, Marketing Communications, Advertising, Event Planning, Marketing Strategy, Customer Satisfaction, Market Research, Social Media, Account Management, New Business Development, Time Management, Business Development, Event Management
Education
Robert Morris University 1997 — 2002
BSBA, Marketing
AAA East Central June 2010 - Present
AAA East Central January 2007 - June 2010
Jackson Hewitt January 2008 - April 2010
Skills
Insurance, Logistics, Customer Satisfaction, Sales, Financial Statements, Coaching
Education
Robert Morris University 1998 — 2008
Master of Science, Finance
Robert Morris University 1990 — 1994
Bachelor of Science, Business Admin
Peoria Ford July 2015 - Present
EMCOR February 2015 - June 2015
Various Companies December 2014 - January 2015
One Multisport Triathlon Club 2013 - 2015
One Multisport Triathlon Club 2013 - 2015
One Multisport Triathlon Club 2013 - 2015
AAA Arizona April 2008 - November 2014
AAA East Central January 1999 - April 2008
Aftermarket Company 1995 - 1997
Aftermarket Company 1995 - 1997
Skills
Customer Satisfaction, Strategic Planning, Leadership, Sales Management, Budgets, Microsoft Office, New Business Development, Operations Management, Public Relations, Sales, Workshop Facilitation, Customer Service, Microsoft Excel, Public Speaking, Project Management, Event Management, Marketing Communications, Insurance, Change Management, Account Management, Leadership Development, Team Leadership, Business Strategy, Marketing Strategy, Training, Media Relations, Negotiation, Program Management, Vendor Management, Social Media, Business Analysis, Team Building, Event Planning, PowerPoint, Email Marketing, Strategy, Marketing, Inventory Management, Process Improvement, Call Centers, Management, Instructional Design, Advertising, Coaching, Business Planning, Fundraising, Project Planning, Contract Negotiation, Analysis, Retail
Education
Ashland University 1985 — 1989
BSBA, Managment-IT
Ashland University
Bachelor of Science (BS), Business Administration and Management, Computer Information Systems
Erie Insurance Group September 2014 - September 2015
Schott Pharmaceutical Packaging/Schott N.A. November 2013 - September 2014
Turn5, Inc. AmericanMuscle.Com May 2012 - August 2013
ACS Incorporated, A Xerox Company August 2008 - May 2012
AAA Northern New England 2007 - 2008
J.J. Keller and Associates November 2004 - June 2006
AAA East Central November 2000 - November 2004
Skills
Call Centers, Customer Service, Call Center, Account Management, Customer Experience, Workforce Management, Operations Management, Customer Satisfaction, Team Building, Training, Team Leadership, Process Improvement, SAP, Customer Retention
Education
San Diego State University-California State University 1985 — 1988
B.S., Business Admin - Marketing
Kisner Law Firm October 2014 - Present
Kisner Law Firm November 2012 - Present
University of Pittsburgh May 2012 - December 2012
JURIST September 2011 - September 2012
United States District Court Western District of Pennsylvania May 2012 - August 2012
AAA East Central June 2005 - August 2011
Athens Foundation January 2006 - June 2008
Ohio University September 2006 - November 2006
Ohio University September 2006 - November 2006
Skills
Legal Writing, Legal Research, Pleadings, Event Planning, Editing, Westlaw, Lexis, Dispute Resolution, Communication Written, Contract Drafting, Client Development, Litigation Support, Document Drafting, Document Review, Legal Support Services, Client Billing, Employment Law, Employment Contracts, Employment..., Business Transactions, Business Planning, Real Estate Transactions, Employment Law..., Small Business..., For Sale By Owner, Arbitration, Mediation, Oral Communications, Training & Development, Grants Administration, LexisNexis, Research, Litigation
Education
University of Pittsburgh School of Law 2011 — 2014
Juris Doctor
Ohio University 2004 — 2008
B.S.
AAA East Central August 2008 - Present
AAA Mid-Atlantic August 2006 - August 2008
Skills
PowerPoint, Inventory Management, Team Leadership, Team Building, Sales Management, Event Management, File Management, Process Improvement, Sales, Retail, Call Centers, CRM, Program Management, Social Media, Social Networking, Time Management, Windows
Education
Northampton Community College 2004 — 2012
AAA East Central October 2012 - Present
Wake Technical Community College September 2010 - September 2012
PreEminent Charter School August 2007 - July 2010
Bluestone Middle School August 2005 - June 2007
Education
Cleveland State University 2004 — 2005
Kent State University 1996 — 2000
Bachelors, Elementary Education: grades 1-8
PNC September 2014 - Present
ServiceLink Field Services, LLC October 2013 - September 2014
Bank of America September 2012 - October 2013
Bank of America April 2007 - August 2012
AAA East Central January 2000 - April 2007
Skills
Banking, Credit, Loans, Mortgage Lending, Relationship Management, Credit Analysis, Retail Banking, Sales, Account Management, Credit Risk, Portfolio Management, Credit Cards, Residential Mortgages, Refinance, Financial Services, Leadership
Education
Cleveland State University
Bachelor of Arts (BA), Urban Planning
Hudson High School
AAA East Central September 2013 - Present
AAA East Central November 2011 - September 2013
Cognizant Benefits Solutions, Inc August 2007 - November 2010
Skills
Training, Insurance, Leadership, Customer Service, Property & Casualty..., Organizational..., Microsoft Office, Education, Customer Satisfaction, PowerPoint, Sales, Customer Retention
Education
Robert Morris University 2013 — 2015
Master’s Degree, Human Resources Management/Personnel Administration, General
Robert Morris University 2011 — 2013
Master's Degree, Organizational Leadership
Robert Morris University 2009 — 2011
BSBA, Business Management
AAA East Central August 2008 - Present
AAA East Central November 2002 - August 2008
Skills
Windows 7, Computer Hardware, CompTIA A+ Certification, CompTIA Network+, Access Database, Microsoft Excel, Microsoft Office, Microsoft Word, Troubleshooting, Computer Repair, Computer Maintenance, Windows XP Pro, Help Desk Support, Virus Removal
Education
Cuyahoga Community College 2007 — 2012
Associate, Network Hardware
Cuyahoga Community College 2007 — 2012
Associate, Network Software
Outside In February 2012 - Present
AAA East Central August 2007 - January 2012
Skills
Customer Service, Microsoft Word, Sales, Microsoft Office, Microsoft Excel, Social Media, PowerPoint, Training
Education
Edinboro University of Pennsylvania 1987 — 1991
BA, Speech Communications
AAA East Central May 1984 - Present
Education
Clarion University of Pennsylvania
Bachelor’s Degree, Accounting and Finance
AAA East Central October 2013 - Present
Education
Continental School of Beauty Culture-Olean 2000 — 2001
Professional License, Nails/Waxing
Carlow College 1997 — 1999
BA, Professional/Technical Writing
Gannon University 1995 — 1997
English/Writing
AAA East Central April 2013 - Present
Alert Environmental Contracting, Inc. February 1989 - February 2013
Claggett and Gorey, Attorneys at Law 1987 - 1989
Brent E. Beveridge, Esquire 1985 - 1986
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Office Management, Research, Accounts Payable, Accounts Receivable, QuickBooks, Environmental Awareness, Data Entry, Office Operations, Receptionist Duties, Payroll, Office Administration, Invoicing, Administrative...
Education
Fairmont State College 1983 — 1987
Bachelor of Science (B.S.), Office Administration
Fairmont State College 1983 — 1986
Associate of Science (A.S.), Legal Secretarial
AAA East Central March 2013 - Present
Eaborn Truck Service January 2012 - Present
Courier Express Inc. December 1994 - August 2011
Olstn Staffing Services February 1993 - October 1994
Skills
Operations Management, Dispatching, Logistics, Invoicing
Education
Point Park University 1989 — 1992
Bachelor of Arts (BA), Journalism and Communication
AAA East Central
Education
Indiana University of Pennsylvania
Bachelor of Arts (B.A.), English
Indiana University of Pennsylvania
Bachelor of Arts (B.A.), English Language and Literature, General
The Travel Institute (ICTA)
CTC, Certified Travel Counselor
AAA East Central August 1996 - Present
ALLENTOWN SCHOOL DISTRICT April 2004 - September 2006
MetLife August 2004 - August 2005
WELLS FARGO BANK as WACHOVIA BANK July 2002 - December 2003
Morgan Stanley February 2001 - January 2002
Interspace Airport Advertising September 1996 - August 2000
MICROSTAR July 1993 - March 1996
Budd Moving Company 1981 - 1985
Budd moving 1981 - 1985
Education
Penn State University 1969 — 1971
Associate's degree, Retailing and Retail Operations
Montclair State University
Bachelor of Arts (B.A.), Consumer Economics
north schuylkill
AAA East Central September 1987 - Present
Education
Kent State University 1974 — 1976
Bachelor's degree, German Studies
Mentor High 1970 — 1972
AAA Auto Club South June 2011 - Present
AAA East Central February 1998 - May 2011
Skills
Cruises
Education
Lakeland Community College 1994 — 2008
Business and Travel
Mayfield City Schools 1982 — 1994
Southern Ohio Medical Center January 2013 - Present
AAA East Central April 1994 - December 2012
Skills
Customer Satisfaction, Research, Training, Medical Records, Strategic Planning, Inventory Management, Inventory Control, Data Entry, Customer Service, Healthcare, Microsoft Word, Team Building, Time Management, Hospitals, HIPAA, Outlook, Healthcare Management, Event Planning
Education
Shawnee State University Portsmouth Ohio 1991 — 1993
Associate's degree, Legal Assistant/Paralegal
Scioto County Career Technical Center 1979 — 1981
Accounting
Clay High School 1969 — 1981
Business
About Pittsburgh, Inc. 2014 - Present
Beer Nutz Bottle Shoppe and Grille January 2009 - 2014
Children's Hospital of Pittsburgh March 2000 - February 2007
AAA East Central April 1997 - March 2000
Skills
Data Analysis, Payroll, Reporting & Analysis, Human Resources, Multi Tasking, Motivated self-starter, Quality Auditing, System Administration, Time Management, Change Management, HRIS, Management, Employee Relations, Leadership, Customer Service, Training, Microsoft Excel, Organizational..., Microsoft Office, PeopleSoft
Education
Duquesne University 1995 — 1998
Master of Business Administration (MBA), Human Resources Management and Services
Robert Morris University 1990 — 1994
Bachelor's degree, Human Resoruces Management
AAA East Central - East Penn Region June 1992 - Present
AAA East Central June 1992 - Present
Education
Allentown Business School 1983 — 1985
AA in Business, Tourism and Travel Services Management
Slippery Rock University of Pennsylvania 1975 — 1979
Bachelor of Applied Science (BASc), Special Education and Teaching, 1-12