AAA Mid-Atlantic
Industry: Bank
DescriptionFounded: 1900 Subsidiaries: Provident Travel Corporation,
AAA Mid-Atlantic List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AAA Mid-Atlantic. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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AAA Mid-Atlantic Employees
AAA Mid-Atlantic April 2015 - Present
Noodles & Company August 2014 - Present
Supplemental Health Care December 2012 - October 2013
Supplemental Health Care July 2013 - September 2013
Supplemental Health Care 2013 - 2013
Supplemental Health Care July 2012 - December 2012
US Army September 1999 - September 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, HTML, Negotiation, Healthcare, Talent Acquisition, Recruiting, Applicant Tracking..., Interviews, Staffing Services, Sourcing, Internet Recruiting, Onboarding
Education
American InterContinental University 2008 — 2010
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management, avg. 3.0
Hamilton High School (West) 1994 — 1997
Diploma, General Academics, 12th
AAA Mid-Atlantic July 2015 - Present
Allstate April 2014 - July 2015
Associated Property Loss Consultants September 2013 - March 2014
Pilquist Enterprises February 2013 - September 2013
Uno’s Chicago Grill January 2009 - July 2010
East Coast Business Concepts July 2009 - March 2010
Skills
Sales, Cold Calling, Training, Negotiation, Insurance, Property & Casualty..., Networking, Inside Sales, Accounting, Claim, Marketing, Account Management, Sales Management, Customer Retention, Customer Service, Customer Satisfaction
Education
Boston University 2005 — 2009
Bachelor's degree, Business Administration and Management, General
Boston University - School of Management 2005 — 2009
Bachelor of Science, Business Administration; Finance
AAA Mid-Atlantic February 2007 - July 2013
Green Pond Corporation March 2003 - April 2004
Lake Hopatcong Commission January 2002 - March 2003
Versar Inc. July 1989 - January 1999
Booz Allen Hamilton May 1987 - June 1989
U.S. Library of Congress, Congressional Research Service February 1983 - April 1987
Water Pollution Control Federation October 1978 - January 1983
Skills
Enviromental, Environmental Leadership, Environmental Consulting, environmental management, Environmental Policy, Regulatory Affairs, Public Affairs, Environmental Affairs, Environmental Training, Strategic Planning, nonprofit management, water quality, Groundwater, Drinking Water Quality, Clean Water Act
Education
American University 1976 — 1980
Master of Science (M.S.), Environmental Systems Management, 3.5
Georgetown University 1970 — 1974
Bachelor of Science (BS), Biology, General, 2.9
AAA Mid-Atlantic July 2014 - Present
The Walt Disney Company February 2014 - June 2014
AAA Mid-Atlantic December 2013 - February 2014
Louisiana State University August 2011 - August 2013
Skills
Statistics, SAS, SAS programming, Data Mining, R, Microsoft Office, Data Analysis, Consulting, Data-driven Marketing..., Statistical Modeling, Analysis
Education
Louisiana State University 2011 — 2013
Master, Applied Statistics, 4.0
China Pharmaceutical University 2006 — 2010
Bachelor's degree, Pharmacy, 3.6
AAA Mid-Atlantic May 2013 - Present
New England Motor Freight June 2012 - Present
Castle Realty Management July 2008 - December 2008
Lennar Homes August 2006 - December 2007
Interactive Services Group September 2004 - August 2006
Canon Business Solutions July 1998 - July 2004
Skills
Accounting, Accounts Payable, Accounts Receivable, Data Entry, Financial Accounting, Financial Reporting, Financial Statements, General Ledger, Invoicing, JD Edwards, Journal Entries, Payroll, PeopleSoft, QuickBooks
Education
Camden County College 2008 — 2008
accounting
Rowan College at Burlington County 2000 — 2001
accounting
Rutgers University-New Brunswick 1994 — 1995
accounting
North Brunswick Twp HS 1990 — 1994
liberal arts/business
AAA Mid-Atlantic May 2012 - Present
Allstate Insurance Agency June 2011 - May 2012
STATE FARM AGENCY July 2008 - June 2011
Prudential March 2008 - July 2008
WAHEED BROKERAGE March 2002 - March 2008
Skills
Customer Relations, Customer Satisfaction, Property & Casualty..., Term Life Insurance, Commercial Insurance, Financial Planning, Underwriting, Brokers, General Liability, Casualty, Reinsurance, NJ PAIP CERTIFIED, Liability, Sales Management, Professional Liability, Small Business, Legal Liability, Umbrella Insurance, Account Management, Strategic Financial..., New Business Development, Claim, Process Improvement, Banking, Team Building, Insurance, Employee Benefits, Customer Retention, Accident, Analysis, Claims Management, General Insurance, Health Insurance, Leadership, Life Insurance, Whole Life, Sales
Education
Boys & Girls High 1996 — 2000
American School of Business
Baruch College
Business Management
Kean University
Bachelors of Science, Business Management
Kingsborough Community College
A.A.S, Business Administration
AAA Mid-Atlantic September 2013 - Present
Discover Financial Services July 2012 - September 2013
Tutor Time February 2011 - July 2012
Skills
Call Centers, Credit Cards, Customer Satisfaction, Customer Service, Microsoft Office, Credit Analysis, Financial Analysis, Student Loans, Banking, Sales, Credit, Customer Retention, Time Management, Interest Calculation, Keyboardist, Operations Management, Lesson Planning, Problem Solving, Management, Sales Management
Education
Ashford University 2014 — 2017
Bachelor’s Degree, Human Resources Management and Services
BNY Mellon August 2013 - Present
Communication construction group December 2012 - Present
AAA Mid-Atlantic June 2010 - Present
Keystone Automotive 2010 - 2011
AAA Mid-Atlantic November 2009 - 2010
Skills
Account Reconciliation, Cash Management, General Ledger, Financial Reporting, Vlookup, Customer Satisfaction, Knowlege of GAAP, Advanced accounting, Annual Reports, Mainframe, Sunguard, Bookkeeping, MS Excel Pivot Tables, russian language, Mathematics, Corporate Communications, Fund Accounting, Return on Investment..., expense analysis, Capital Budgeting
Education
Goldey Beacom College 2010 — 2012
University of economics, MBA in finance, GPA 3.75
Novosibirsk State University of Economics and Management (NSUEM) 2000 — 2005
MBA, Economics, GPA 3.5
The Press Play Company LLC January 2012 - Present
Motorola Solutions 2012 - Present
Zion Church January 2007 - Present
Motorola Solutions, Inc July 2012 - November 2012
Anderson Merchandisers January 2010 - January 2012
AAA Mid-Atlantic January 2007 - January 2010
Skills
Test Management, Testing, Quality Center, Software Quality..., Manual Testing, Regression Testing, Unix, System Testing, Test Automation, Test Planning
Education
Allen University
Communications
Prince George's Community College
Mass Communications
Wells Fargo November 2013 - Present
Berkadia May 2012 - June 2013
State Farm June 2010 - April 2012
AAA Mid-Atlantic November 2005 - June 2010
Skills
Customer Service, Public Speaking, Training, Multi Tasking, Banking, Loans, Sales, Problem Solving, Management, Social Networking, Organizational Design, Organizational..., Critical Thinking, Typing, Editing, Leadership, Team Leadership, Team Management, Sales Management, Employee Training, Liasoning, Technical Support, Time Management, Teamwork, Commercial Real Estate, Team Building, Insurance, Market Research, Negotiation, Microsoft Excel, Portfolio Management, Process Improvement, Property, CRM, Site Inspections, Valuation, Proformas, Risk Management, Risk Assessment, Compliance Management, Regulatory Compliance
Education
Capella University 2012 — 2016
YTI Career Institute-York 2004 — 2005
Certificate, Tourism and Travel Services Management
Neshaminy High School 2001 — 2003
High School Diploma, Business Major
AAA Mid-Atlantic August 2011 - Present
signatureONEgraphics November 2007 - August 2011
PHH Corporation August 2010 - July 2011
Weichert, Realtors October 2006 - November 2007
Knight Ridder January 2006 - October 2006
Campbell Soup Company March 2005 - January 2006
Yell December 2002 - March 2005
Verizon January 2001 - November 2002
Skills
Adobe Creative Suite, InDesign, Illustrator, Web Design, QuarkXPress, Graphics, Photoshop, Advertising, Layout, Brochures, Illustration, WordPress, Image Manipulation, Digital Illustration, Branding & Identity, Logo Design, Digital Imaging, Graphic Design, Art, Flash, Email Marketing, Wordpress, Creative Direction, SEO, CSS, HTML emails
Education
University of Massachusetts, Amherst
Communications and Media Studies
Art Institute of Philadelphia
Advertising Design, Illustration, Photography
Philabundance July 2013 - July 2015
Bristol Connecticut October 2012 - February 2013
Central Connecticut State University January 2010 - December 2011
Connecticut General Assembly February 2011 - June 2011
AAA Mid-Atlantic May 1997 - February 2008
Skills
GIS, ArcMap, Land Use, ArcGIS, Cartography, Geography, ArcCatalog, Spatial Analysis, ESRI, Spatial Databases, ArcInfo, Geocoding, Data Collection, Geoprocessing, ArcView, Geodatabase, Thematic Mapping, ArcIMS, Geographic Information..., Digital Mapping, Local Government, Spatial Data Management, ENVI, Quantum GIS, Geospatial Data, Google Earth, GIS Application, GIS systems, Maps, Data Mapping, Environmental Planning, Transportation Planning, Google Maps, MapInfo Professional, American Fact Finder, Data Analysis, CartoDB
Education
Central Connecticut State University 2009 — 2011
Master of Science (M.S.), Geography
Rowan University 2007 — 2008
Bachelor of Arts (B.A.), Geography
AAA Mid-Atlantic August 2014 - Present
AAA Mid-Atlantic January 2012 - August 2014
Sprint Nextel 2008 - 2011
Sprint Nextel 2007 - 2008
Sprint Nextel 2005 - 2007
Walgreens 2002 - 2005
Skills
Sales Management, Retail Management, Customer Service, Training & Development, Microsoft Office, Administrative Support, Internal Audit, Data Analysis, Project Management, Loss Prevention, Customer Satisfaction, Leadership, Retail, Merchandising, Sales, Coaching
Education
American InterContinental University 2004 — 2005
Bachelor, Business Administration; Management
Self Emloyed June 2015 - Present
Cascades Job Corps Ctr December 2014 - May 2015
Consultant January 2012 - December 2014
Girl Scouts of San Gorgonio Council June 2009 - 2012
Girl Scouts of the Sierra Nevada August 2008 - June 2009
AAA Mid-Atlantic July 2007 - July 2008
TruGreen Landcare, LLC December 2005 - July 2006
SYS Technologies March 2005 - November 2005
Avon Products, Inc September 1999 - September 2004
Skills
Microsoft Office, WebEx, Centra Meeting, GoToMeeting, GoToTraining, E-learning, E-learning Development, Training & Development, Career Counseling, Meeting, Centra, E-Learning, Customer Service, Employee Training, Public Speaking, Leadership, Team Building, Human Resources, Time Management, Nonprofits, Coaching, Management, Fundraising, Training, Recruiting, Event Management, Public Relations, Marketing, Social Media, Sales
Education
Baldwin Wallace University 1990 — 1994
Bachelor's Degree, English, Secondary Education
Revere High School
Nationwide Insurance September 2011 - Present
Verizon Wireless August 2009 - September 2011
Virginia Department of Business Assistance November 2006 - January 2009
Richmond Redevelopment & Housing Authority February 2006 - November 2006
AAA Mid-Atlantic January 2005 - June 2005
VCU Office of Communications & Public Relations August 2004 - December 2004
VCU First Year Student Services August 2002 - August 2004
Skills
Word, Social Media, Public Relations, Writing, Research, Self-development, Graphics Software, Insurance, Learning Quickly, Editing, Proofreading, Event Planning, Sales, Project Management
Education
Averett University
Master of Business Administration, Business Administration and Management, General
Virginia Commonwealth University
Bachelor of Science, Mass Communication (Public Relations)
AAA Mid-Atlantic September 2015 - Present
Outside-In® Companies 2012 - September 2015
Favorite Healthcare Staffing April 2010 - June 2012
Schaper Associates May 2008 - April 2010
Spherion Corporation March 2007 - May 2008
Staffing Plus 2006 - 2007
Skills
Applicant Tracking..., Technical Recruiting, Recruiting, Sourcing, Talent Acquisition, Contract Recruitment, Onboarding, Temporary Staffing, Employee Relations, Executive Search, Internet Recruiting, College Recruiting, Screening Resumes, Staffing Services, Temporary Placement, Interviews, Job Fairs, Career Development, Resume Writing, Human Resources, Hiring, Time Management, Leadership, Talent Management, Management, Benefits Negotiation, Permanent Placement, Workforce Planning, New Hire Orientations, Taleo, Recruitment Advertising, Screening, HRIS, Networking, Employer Branding, Cold Calling, Benefits Administration, Employee Benefits
Education
Bloomsburg University of Pennsylvania 2001 — 2004
Bachelor of Science, Business Administration
Upper Moreland H.S. 1985 — 1989
Diploma
AAA Mid-Atlantic March 2015 - Present
Len Stoler August 2013 - March 2015
American Resource Management September 2012 - December 2012
Speedpay Financial January 2012 - July 2012
Bank of America May 2008 - October 2010
Bank of America July 2006 - May 2008
SECU October 2005 - July 2006
Susquehanna Bank July 2003 - October 2005
Skills
Microsoft Office, Outlook, DOS, Internet Explorer, Windows 7, Data Entry, Access, Customer Service, Microsoft Word, Microsoft Excel, Windows, Team Leadership, Loans, Training, Banking, Credit, Call Centers, Accounting, Team Building, Sales, Customer Retention, Financial Risk, Accounts Receivable, Consumer Lending, Lines Of Credit, Credit Cards, Negotiation, Finance, Process Improvement, Insurance
Education
Essex Community College 2013 — 2013
Certificate, Microsoft word, Microsoft excel, Microsoft access, Microsoft power point
Baltimore School of Massage 2007 — 2009
Certificate, Massage Therapy
AAA Mid-Atlantic September 2013 - Present
TBC Corporation 2008 - 2013
Skills
Customer Satisfaction, Retail, Merchandising, Inventory Management, Sales, Sales Management, Customer Service, Customer Retention, Account Management, Team Building, Training, Budgets, Leadership, Strategic Planning, Coaching, Management, Operations Management, Process Improvement, Microsoft Office, Outlook
Education
Everest College-Arlington 2007 — 2009
Associate's degree, Homeland Security, Law Enforcement, Firefighting and Related Protective Services
Wakefield High School 1996 — 2000
AAA Mid-Atlantic December 2009 - Present
Temp agency July 2007 - September 2008
Hospital June 2006 - May 2007
Skills
Customer Service, Data Entry, Microsoft Office, Customer Satisfaction, Team Building, Event Planning, Public Speaking, Microsoft Word, Outlook, Social Media, Coaching, Call Centers, Leadership, Microsoft Excel, Strategic Planning, Training, Marketing, Sales, Fundraising
Education
South University 2008 — 2009
No Degree, Health/Health Care Administration/Management
Harris School of Business-Wilmington Campus 2007 — 2009
Medical Assistance Certificate, Medical/Clinical Assistant
AAA Mid-Atlantic August 2012 - Present
SunTrust Bank Corporation 2003 - 2012
SunTrust Bank Corporation January 2001 - January 2003
United Virginia Bank 1983 - 1999
Skills
Motivated to succeed,..., Proven sales..., Negotiated terms and..., Experienced traveler,..., Successful trade show..., Salesforce.com, Retain and grow clients..., Microsoft Outlook,..., Sales, Strategic Planning, Sales Operations, Team Management, Banking
Education
Bluefield College 2010 — 2011
Bachelor of Science, Business, Management and Leadership
Mary Kay Cosmetics March 2003 - Present
fed ex 2009 - 2011
AAA Mid-Atlantic October 1998 - March 2003
Aetna March 2001 - January 2003
Summit Bank January 1995 - August 1998
Skills
Cash Handling Experience, balance ledger, Merchant Cash Advance, Safe deposit box, Coin/cash counting..., Multitasking Skills, type 45 wpm, Microsoft Word, Microsoft Excel, Mac OS X, IBM compatible machines, Positive Personality, Team-oriented, Friendly attitude, Switchboard, microfiche, Exceptional Math skills, Troubleshooting, Problem Solving, Pal scanner, Business, Customer Service, Entrepreneurship, Microsoft Office, Mathematics, PowerPoint, VoIP, Creative Writing, YouTube, Team Building, Multi-line Phone, Phone Etiquette
Education
Empire Beauty School-Dunwoody 2004 — 2006
Certificate, Cosmetology/Cosmetologist, General
Private School
Good Shepherd Services February 2014 - Present
Good Shepherd Services (GSS) June 2012 - February 2014
SimplexGrinnell November 2002 - September 2011
Davidson County Schools August 2003 - May 2005
AAA Mid-Atlantic August 1995 - February 2001
Skills
Public Speaking, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Teamwork, Office Management, Account Reconciliation, Research, Outlook, Data Entry, Process Scheduler, Supervisory Skills, Team Building, Teaching, Budgets, Administrative..., Invoicing, Conflict Resolution, Employee Training, Call Centers, Nonprofits
Education
Anne Arundel Community College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Elementary Education and Teaching
Ashford University 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Educational Psychology
Bloomfield College 1991 — 1995
English Language and Literature, General
AAA Mid-Atlantic April 2015 - Present
Weill Cornell Medical College July 2014 - April 2015
School of Nursing, University of Pennsylvania February 2014 - July 2014
Sanofi September 2011 - March 2012
ITT June 2008 - August 2008
Skills
SAS, Statistical Modeling, Data Analysis, Data Mining, R, SQL, SPSS, Logistic Regression, Machine Learning, Microsoft Excel, Experimental Design, Time Series Analysis, Predictive Modeling, Access, Finance, Visual Basic, Databases, Musical Instruments, PowerPoint, Microsoft Office
Education
Temple University 2012 — 2014
Master's Degree, Statistics, 4.0/4.0
Donghua University 2009 — 2012
Master's Degree, Business Administration and Management, General, 3.6/4.0
Huaiyin Normal University 2005 — 2009
Bachelor's Degree, Physics, 3.8/4.0
Lewis Gale Hospital October 2014 - Present
Locust Grove United Methodist July 2009 - Present
AAA Mid-Atlantic January 2007 - February 2014
Skills
Discipleship, Biblical Studies, Leadership Development, Religion, Pastoral Counseling, Event Management, Insurance, Property & Casualty..., Administration, Homeowners, Leadership, Life Insurance, Term Life Insurance, Whole Life
Education
Duke Univeristy Divinity School 2005 — 2014
Course of Study, Master of Divinity Courses
Bluefield College 1994 — 1995
BS in Management of Human Resources, Human Resources Management/Personnel Administration, General
Clipper Magazine September 2014 - Present
Select Medical February 2014 - Present
AAA Mid-Atlantic December 2010 - December 2013
GoggleWorks Center for the Arts June 2010 - August 2010
WXAC Albright College Radio January 2007 - May 2010
Skills
Public Relations, Writing, Customer Service, History, Communication, Radio Promotions, Radio, Sales, Social Media Marketing, Editing, Gender Studies, Management, Recruiting, Social Networking
Education
Albright College 2006 — 2010
Bachelor of Arts (B.A.), Communication, History, Women and Gender Studies
AAA Mid-Atlantic January 2013 - Present
Trump Plaza Casino and Resort October 2008 - January 2011
Skills
Databases, SharePoint, SharePoint Designer, .NET, C#, Android, Java, SQL*Plus, Microsoft Office, AS400, A+, Unix, XML
Education
Camden County College 2001 — 2006
Associate of Science (A.S.), Information Technology
Atlantic Cape Community College
AAA Mid-Atlantic August 2013 - Present
Cognizant Technology Solutions May 2009 - August 2013
Minecode January 2006 - May 2009
Kinis Software March 2005 - December 2005
Skills
C#, ASP.NET, Sitecore CMS, JavaScript, jQuery, SQL Server, ADO.NET, XML, LINQ, Visual Studio, PVCS, Fiddler, Website Development, CMS, OOAD, Web Services, Web Applications, ASP.NET MVC, .NET, AJAX, WCF, Programming, ASP.NET AJAX, TFS, Silverlight, Microsoft SQL Server
Education
V.B.S Purvanchal University 1999 — 2003
B Tech, Computer Science & Engineering
eClinicalWorks December 2011 - Present
Sutter East Bay Medical Foundation December 2010 - August 2011
Palo Alto Medical Foundation November 2005 - December 2010
AAA Mid-Atlantic 1994 - 1996
AIGM 1986 - 1988
Skills
Healthcare, Microsoft Office, Medical Billing, EHR, Customer Service, HIPAA, Hospitals, Leadership, Medical Records, Medicare, Training, Access
Education
Cedar Crest College 1968 — 1972
B.A., English, Elementary Education
Hillside High School 1964 — 1968
Cenlar FSB September 2008 - Present
AAA Mid-Atlantic June 2006 - July 2008
NikaNet, Inc. 2000 - July 2006
Entrade.com February 1999 - July 2000
Skills
Microsoft SQL Server, Database Administration, SQL, Databases, Software Development, Disaster Recovery, Security, VB.NET, Troubleshooting, Visio, Database Design, SharePoint, T-SQL, SDLC, Management, Crystal Reports, Unix, Data Warehousing, Access, PL/SQL, Business Analysis, Business Intelligence, IIS, ETL, SQL Tuning, Performance Tuning, Software Documentation, Data Modeling, Visual Basic, Oracle, RMAN, ITIL, Sybase
Education
LIU Brooklyn 1993 — 1994
BA, Computer Science
Odessa National Academy of Food Technologies 1979 — 1986
MBA, Economics
AAA Mid-Atlantic October 2000 - Present
AAA Worldwide Travel October 2000 - Present
Skills
Leisure Travel, Resorts, Disney
Education
Bergen Community College
American Sign Language
AAA Mid-Atlantic 2003 - September 2009
Janney Montgomery Scott August 1983 - January 1992
Barnes & Noble College Booksellers 1980 - 1983
Education
City University of New York-Hunter College
AAA Mid-Atlantic April 2003 - Present
Best Buy August 1999 - April 2003
Skills
Active Directory, Windows Server, System Administration, Troubleshooting, JBoss Application Server, Java Web Services, Weblogic Administration, Java Enterprise Edition, Windows 7, Red Hat Linux, Apache, SQL, SharePoint, CRM, Windows 8.1, Powershell, Mac OS, OS X, Team Building, Customer Satisfaction, Customer Service
Education
Camden County College 2002 — 2003
Certificate, Network and System Administration/Administrator
Haddon Heights, NJ 1996 — 2000
Mercer County Board of Social Services January 2011 - Present
AAA Mid-Atlantic January 2006 - January 2009
Draw Tite Inc January 2006 - January 2006
RWJUH January 2001 - January 2005
Skills
Filing, Photocopier, Payroll, Data Entry, Outlook, PowerPoint, Customer Service, Event Planning, Editing, Microsoft Office, Microsoft Word, Social Networking, Event Management, Microsoft Excel, Accounts Payable
Education
American InterContinental University
Bachelor of Business Administration, Management
American InterContinental University
Associate of Arts, Business Administration
American Express 2014 - June 2015
Altour October 2013 - October 2014
Theradex November 2000 - April 2013
AAA Mid-Atlantic January 1998 - September 2000
Skills
Customer Service, IRAs, PowerPoint, Microsoft Office, Public Speaking, Outlook, Time Management, Microsoft Word, Microsoft Excel, SAP, Teaching, Budgets
Education
Brookdale Community College 1995 — 1997
Associate of Arts (AA), Business Administration, Management and Operations, 3.8
Montclair State University 1991 — 1994
Psychology
KCDJFS May 1987 - Present
Mount Vernon Nazarene University March 1986 - May 1987
AAA Mid-Atlantic August 1984 - March 1986
Skills
Budgets, Microsoft Excel, Microsoft Office, Customer Service, Public Speaking, Community Outreach, Event Planning, Nonprofits, Volunteer Management, Data Entry, Administrative..., PowerPoint, Outlook, Administration, Policy, Teamwork, Time Management, Event Management, Access, Fundraising, Supervisory Skills, Office Management, Office Administration, Microsoft Word, Process Scheduler, Spreadsheets, System Administration, Telephone Skills, Social Networking, Government, Fax, Confidentiality, Invoicing, Calendars, Filing, Meeting Scheduling, Travel Arrangements, Calendaring, Office Equipment, Administrative...
Education
Knox County Career Center 1981 — 1983
Secretarial Careers
Mount Vernon High School 1979 — 1983
Diploma
Catchpoint Systems Inc May 2015 - Present
AAA Mid-Atlantic November 2013 - May 2015
TD September 2012 - November 2013
TD February 2012 - November 2012
BRP Consulting December 2011 - February 2012
Skills
Customer Service, Quality Assurance, JavaScript, Basic HTML, CSS, Information Technology, Customer Satisfaction, Analysis, Google Analytics, Microsoft Office, Time Management, Mathematics, Mathematica, Public Speaking, Leadership, Finance, Sales, Insurance, Mortgage Lending, Financial Services, Loans, Banking, Sales Management, Microsoft Word
Education
University of Pittsburgh 2010 — 2011
B.S, Mathematics
Bucks County Community College 2008 — 2009
Associates Degree, Mathematics
AAA Mid-Atlantic August 2014 - Present
Tires Plus Total Car Care August 2013 - May 2014
Sears, Roebuck and Co. May 2012 - May 2013
Monro Muffler Brake February 2011 - May 2012
Tires Plus Total Car Care December 2009 - January 2011
Monro Muffler Brake June 2008 - December 2009
US Army August 2007 - May 2008
Pep Boys February 2006 - August 2007
Skills
Team Leadership, Leadership, Automotive, Trail Running, Running, Small Business, Business, Computers, Social Networking, Networking, Sales, Customer Service, Retail, Merchandising, Microsoft Office, Training, Management, Coaching, Retail Sales, Customer Satisfaction, Inventory Management, Store Operations, Public Speaking, Time Management, Customer Experience, Team Building, First Aid, Profit, Loss Prevention, Recruiting
Education
Automotive Training Center 2008 — 2010
High Performance Automotive Technology
Bucks County Community College 2005 — 2007
Psychology, 3.2
AAA Mid-Atlantic March 2014 - Present
AAA Mid-Atlantic September 2007 - December 2013
AAA Mid-Atlantic October 2003 - September 2007
AAA Northern California, Nevada & Utah 1987 - 2003
Skills
Program Management, Call Center, Vendor Management, Strategic Planning, Operations Management, Process Improvement, Customer Service, Budgeting, Coaching, New Business Development, Contract Negotiation, Planning, Public Speaking, Project Planning, Budgets, Management, Team Building, Call Centers, Strategy, Leadership, Project Management, Customer Satisfaction, Change Management, Start-ups
Education
California State University-East Bay 2002 — 2003
mba, Transnational Executive MBA TEMBA
California State University-East Bay 2001 — 2003
MBA
VWR International May 2011 - Present
Orthovita, Inc. August 2007 - May 2011
Environmental Resources Management September 2006 - August 2007
AAA Mid-Atlantic September 2004 - September 2006
Harleysville National Bank June 2001 - June 2003
Hobart West Solutions 1999 - 2001
Skills
Benefits Administration, HRIS, Workday, Talent Management, Succession Planning, Performance Management, Onboarding, Talent Acquisition, Employee Relations, Human Resources, Applicant Tracking..., Employee Benefits, Workforce Planning, ADP Payroll, Training, Recruiting, Management, HR Policies, Personnel Management, Employee Engagement, Employee Training, Taleo, College Recruiting, PeopleSoft, Cross-functional Team..., New Hire Orientations, Deferred Compensation, Interviews, Employee Orientations, Employee Wellness...
Education
HRCI 2005 — 2005
PHR Certification
Bucknell University 1991 — 1995
B.A., Psychology
inVentiv Health 2013 - 2015
New Jersey Turnpike Authority 2012 - 2013
Dr. Leonard's Healthcare Corp. 2011 - 2012
Gold Medal Plumbing Heating Cooling Electric Drain Cleaning 2008 - 2009
AAA Mid-Atlantic 2006 - 2007
Genesis HealthCare 2004 - 2006
Skills
Healthcare, Microsoft Office, Data Entry, Customer Service..., Filing, Customer Service, Call Center..., Legal, Typing, Credit Repair Consultant, Paralegal, Real Estate Agent, Insurance Specialist, Administrative, Sales, Management, Team Building, Microsoft Excel, Legal Assistant, Microsoft Word, Outlook, Time Management, Call Centers, Personal Finance, Credit Scoring, Social Networking, PowerPoint, Marketing, Research, Marketing Strategy, Strategic Planning, Insurance, Team Leadership, Real Estate, Negotiation, Business Strategy, Entrepreneurship, Small Business, Finance, Medicare, Medicaid, Budgets, Social Media Marketing, Social Media, Credit Analysis, Sales Management, Coaching, Leadership, Public Speaking, Event Planning
Education
Thomas Edison State College 2015 — 2016
Bachelor of Arts (B.A.), Criminal Justices/Forensics
Ashworth College 2013 — 2014
Legal Assistant/Paralegal, 4.0
Verisk Insurance Solutions September 2015 - Present
Aon June 2015 - September 2015
Hiscox USA June 2014 - May 2015
AAA Mid-Atlantic December 2013 - June 2014
ACE Group 2002 - 2012
Munich-American RiskPartners 1995 - 2002
American Re-Insurance Company 1987 - 1995
Skills
Insurance, Management, Underwriting, Risk Management, Reinsurance, Leadership, Financial Risk, Legal Liability, Business Development, Casualty, Liability, Professional Liability, Commercial Lines, D&O, Commercial Insurance, Property & Casualty..., Claims Management, Employment Practices..., Excess, Brokers, Workers Compensation, Casualty Insurance
Education
Bishop Loughlin
John Jay College of Criminal Justice
Criminal Justice/Police Science
Queensborough Community College
Information Technology
Bentley Systems December 2014 - Present
Wilmington University October 2013 - Present
Barefoot Yoga and Massage November 2008 - Present
AAA Mid-Atlantic December 2012 - November 2014
AAA Mid-Atlantic February 2010 - December 2012
Penn State Brandywine Campus September 2009 - May 2010
Greater West Chester Chamber of Commerce 2010 - 2010
Penn State Brandywine 2006 - 2010
Delaware County Community College 2002 - 2008
Brandywine Conservancy February 2004 - May 2006
Skills
Editing, Newsletters, Press Releases, Corporate Communications, Blogging, Team Building, Internal Communications, Advertising, Proofreading, Public Speaking, Technical Writing, Marketing, Training, Marketing Copy, Copywriting, Digital Journalism, Feature Writing, Research, Social Media Marketing, Making sense of chaos, Business Writing, Employee Relations, Communication Training, Community Outreach, Marketing Communications, Proposal Writing, Interviews, Writing, Public Relations, Website Copy, News Writing, Fitness Instruction, Teaching Writing, Hatha Yoga, Yoga, Journalism
Education
Villanova University 1998 — 2002
MA, English
Albright College
BA, English Communications
Rutgers University May 2013 - Present
Rutgers University April 2013 - May 2013
SAVE, A Friend to Homeless Animals January 2013 - April 2013
Professional Services Group, Central New Jersey (PSGCNJ) November 2012 - April 2013
Princeton Environmental Institute, Princeton University October 1998 - July 2012
Dana Communications January 1998 - October 1998
AAA Mid-Atlantic February 1990 - February 1998
Skills
News Writing, Strategic Communications, Communications Planning, Report Writing, Marketing Communications, Internal Communications, Interviewing Subject..., Editing (text and web), Website Updating, Social Media Strategist, Publicity, Media Planning, Advertising Management, Event Management, Event Planning, Photojournalism, Event Photography, Digital Photography, Conference Design, Conference Production, Conference Coordination, Qualitative Research, Marketing Research, Company Newsletters, Newsletter Production, Creative Strategy, Digital Printing, Branding & Identity, Marketing Effectiveness, Client Liaison, Graphic Design, Historical Research, Video Editing, Scientific Writing, Scientific..., Environmental Science..., Logistics Management, Media Monitoring, Web Content Management, Web Content Creation, Web Collaboration, Web Content Writing, Web Content Photography, Media Buying, Press Releases, Newsletters, Public Relations, Editing, Web Content, Social Media Marketing
Education
Rutgers, The State University of New Jersey-New Brunswick 2013 — 2013
Mini-MBA in Digital Marketing
Clark University 1980 — 1984
Bachelor of Arts (B.A.), History
School of Irish Studies, Dublin, Ireland 1983 — 1983
Studied Irish history and literature
Stuart Country Day School 1972 — 1979
AAA Mid-Atlantic September 2010 - Present
Nationwide Insurance January 2003 - September 2010
US Army November 1993 - August 1997
Skills
Underwriting, Call Center, Customer Service, Microsoft Office, Property & Casualty..., Casualty, Insurance, Umbrella Insurance, Commercial Lines, Homeowners, Call Centers, General Insurance, Liability, Public Speaking, Sales, Claim, Life Insurance, Professional Liability, Commercial Insurance
Education
Liberty University 2010 — 2012
MAT, Elementary Education and Teaching
Ashford University 2006 — 2009
B.A., Business Organization
Calvary Chapel Central Bucks July 2014 - Present
First Baptist Church Woodstown, NJ February 2011 - December 2014
Ranch Hope, Inc March 2009 - July 2014
Youth Services Agency March 2008 - March 2009
Philadelphia Biblical University July 2004 - March 2008
Bible Fellowship Church September 2003 - April 2007
AAA Mid-Atlantic June 2003 - July 2004
Skills
Team Building, Teaching, Public Speaking, Event Planning, Customer Service, Career Counseling, Crisis Counseling, Grief Counseling, Preaching, Family Therapy, Group Therapy, Small Group Training, Strategic Planning, Psychotherapy, Theology, Leadership Development, Biblical Studies, Coaching, Pastoral Care, Student Counseling, Psychology, Program Development, Microsoft Office, Admissions Counseling, Student Affairs, Pastoral Counseling, Expository Preaching, Admissions, Crisis Counselling, Youth Ministry, Community Outreach, Crisis Intervention
Education
Cairn University 1999 — 2009
MS Counseling, Counseling, Theology
Philadelphia Biblical University 1999 — 2003
Bachelor of Science (B.S.), Bible/Biblical Studies
AAA Mid-Atlantic April 2008 - Present
Eastern Business Software February 2007 - March 2008
MedStar Health June 2005 - February 2007
Dare to be Digital Competition June 2003 - September 2003
Washington and Lee University August 2001 - September 2002
Skills
C#, SQL, SQL Server, ASP.NET, Web Development, Programming, Application Development, Databases, Software Development
Education
Abertay University 2002 — 2003
MsC/PGDip, Computer Games Technology
Washington and Lee University 1998 — 2002
BS, Computer Science
Temple University 2013 - Present
Precedent Corporate Training, LLC December 2002 - Present
Liberty Mutual Insurance 2011 - 2013
Earle Mack School of Law at Drexel University August 2010 - December 2011
ACE Group 2008 - 2010
AAA Mid-Atlantic January 2005 - June 2008
Skills
CPCU, Insurance Training..., Adjunct Professor, Litigation Management, Insurance, Property & Casualty..., Claim, Litigation, Insurance Law, Mediation, Liability, Product Liability, Professional Liability, Legal Liability, Casualty, Arbitration, Legal Research, General Insurance, Public Speaking, Employee Benefits, Commercial Insurance, Risk Management, Training, Policy
Education
University of Pennsylvania Law School 1987 — 1990
Juris Doctorate, Law
American University 1983 — 1987
BA, School of International Service
Child Travel / Albany Travel - A Direct Travel Company August 2015 - Present
AAA Mid-Atlantic January 2015 - Present
Direct Travel September 1998 - January 2015
Skills
Sabre, Hotels, Apollo, Travel Management, Tourism, Business Travel, Customer Service, Microsoft Office, Account Management, Vacation, Management, Cruises, Event Management, Sales, Leisure, Contract Negotiation, Hospitality, Leisure Travel, Customer Relations, Worldspan, Amadeus GDS
Education
Baruch College, City University of New York (CUNY) 1981 — 1987
BBA, Marketing Management
SHI International Corp. 2015 - Present
AAA Mid-Atlantic May 2014 - September 2014
Gamma Phi Beta Sorority December 2012 - December 2013
Conte's Bicycle and Fitness May 2013 - August 2013
Plato's Closet November 2010 - December 2012
Cox Media Group May 2012 - August 2012
Skills
Public Speaking, Public Relations, Customer Engagement, Customer Service, Promotions, Social Media, Social Skills, Leadership, Event Planning, Event Management, Philanthropy, Social Networking, Marketing, Management, Microsoft Office, PowerPoint, Microsoft Word
Education
Christopher Newport University 2011 — 2015
Bachelor of Arts (B.A.), Communication and Media Studies
Institute for Shipboard Education, University of Virginia 2013 — 2013
Study Abroad Experience
Deep Run High School 2007 — 2011
Advanced Diploma, 4.03 GPA
Farmers Insurance October 2015 - Present
AAA Texas October 2014 - October 2015
AAA Texas December 2013 - October 2014
AAA Mid-Atlantic July 2010 - December 2013
Allstate Insurance 2006 - July 2010
State Farm Insurance Company 1999 - 2006
Skills
Insurance, Casualty, Liability, General Insurance, Property & Casualty..., Customer Service, Customer Satisfaction, Commercial Insurance, Health Insurance, Commercial Lines, Claim, Outlook, Home, Life Insurance, Legal Liability, Umbrella Insurance, Compliance, Office Management, Typing, Microsoft Word, Direct Sales, Sales, Casualty Insurance
Education
Commonwealth Medical College (The) 1992 — 1994
AAS Medical Office Management and Medical Assisting
Commonwealth College, Hampton VA
Associate of Science (A.S.), Medical/Clinical Assistant
Jacksonville Zoo and Gardens Education Department January 2015 - Present
Law Office of Thomas E. Dowey, Esq July 2009 - December 2010
AAA Mid-Atlantic May 2006 - October 2008
Haas & Haas Insurance Agency January 2004 - February 2005
Skills
Legal Research, Customer Service, Research, Microsoft Word, Microsoft Office, Outlook, Microsoft Excel, Courts, Event Planning, Time Management, Social Media, Leadership, Sales, Training, Strategic Planning, Team Building, Budgets, Marketing, Data Entry
Education
South Jersey Professional School of Business 2004 — 2005
Insurance Producer License, Insurance
Camden County College 2003 — 2004
Criminal Justice and Corrections
Oxford Risk Management Group August 2015 - Present
AAA Mid-Atlantic April 2013 - July 2015
State Farm Insurance October 2010 - April 2013
Sears Holdings Corporation August 2005 - March 2011
PNC May 2010 - August 2010
VITA December 2009 - April 2010
Carroll County Government June 2006 - August 2007
Skills
Sales, Marketing, Customer Service, Outstanding people..., Communication, Personal Drive, Discipline, Persistency, Education, Quick & Eager Learner, Teamwork, Flexibility, Hands-on Problem Solver, Energetic Self-Starter, Highly Ambitious, Analysis, Insurance, Networking, Term Life Insurance, Cold Calling, Social Media, PowerPoint, Time Management, Management, Team Building, Training, Microsoft Excel, Microsoft Office, Account Management, Customer Satisfaction, Sales Management, Marketing Strategy, Property, Strategic Planning, Leadership, Social Media Marketing, Life Insurance, Outlook, Microsoft Word, Customer Retention, Health Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Accounting, Process Improvement
Education
Towson University 2010 — 2012
Bachelor's degree, Marketing
McDaniel College 2009 — 2010
Accounting and Finance
Carroll Community College 2007 — 2010
Associate Degree, Business
AAA Mid-Atlantic October 2012 - Present
Skills
Strategic Planning, Customer Service, Leadership, Process Improvement, Team Building, Management, Training, Call center, Account Management, Coaching, Customer Satisfaction, Sales
Education
Bennett College for Women
Bachelor of Science (B.S.), Psychology
Ewing High School
University of Phoenix
Master of Business Administration (MBA), Marketing
JPMorgan Chase & Co. January 2015 - Present
Sallie Mae May 2014 - December 2014
Piccolo Cafe LLC December 2012 - December 2013
Tashan February 2013 - July 2013
Piccolo Cafe LLC September 2010 - September 2011
Wells Fargo November 2008 - November 2009
Spencer Gifts September 2006 - August 2007
AAA Mid-Atlantic June 2005 - August 2006
Skills
Editing, Social Media, Customer Service, Mac, Adobe Creative Suite, Microsoft Office, Final Cut Pro, Social Media Marketing, Time Management, Call Center, Video Production, Call Centers, Facebook, Advertising, Digital Marketing, Marketing, Teller Operations, Administartion, Multimedia Marketing..., Events Coordination, Video Journalism, Newsroom, Script-writing, Proficient on PC & Mac, Text Editing, Brand Development, Web Design, Marketing Strategy, Creative Strategy, Video, Logo Design, Social Networking, Customer Satisfaction, Copywriting, Content Management, Storytelling, Blogging, Email Marketing, Broadcast, Digital Media, Digital Strategy, Sales, SEO, Photoshop, Adobe Design Programs, Organizational..., Strategic Planning, Strategy Execution, Cloud Applications, Cloud Computing
Education
Academy of Art University 2008 — 2014
Bachelor of Fine Arts (BFA), Digital Communication and Media/Multimedia
AAA Mid-Atlantic June 2006 - Present
AAA Mid-Atlantic November 2005 - June 2006
MBNA August 2002 - November 2005
MBNA November 2001 - August 2002
MBNA May 1998 - November 2001
MBNA April 1997 - May 1998
North Coast Air March 1996 - April 1997
Senior HealthCare Services April 1995 - March 1996
Erie Airways November 1988 - April 1995
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, Access, Accounting, G/L Reconciliations
Education
Clarion University of Pennsylvania 1984 — 1988
BS Computer Application Information Systems, Business Computer and Accounting
T. Rowe Price September 2013 - Present
Ameritox July 2010 - September 2013
ALOFT BWI HOTEL July 2009 - July 2010
AAA Mid-Atlantic August 2005 - April 2008
The Law Office of Thomas L. Granger November 2002 - March 2004
Skills
Outlook, Customer Service, Office Management, Microsoft Office, Microsoft Excel, Event Planning, Microsoft Word, PowerPoint, SharePoint, Administrative..., Social Media, Customer Satisfaction, Travel Management, Management, Training, Leadership, Team Building, Administrative..., Concur, Corporate Events, Travel Planning, Travel, Visio, Journalism, Twitter, Facebook, Social Media Outreach, Professionals, Corporate Communications, Expense Reports, Blogging, Analysis, Interviews, Instagram, Project Management, Event Management, Team Management
Education
Anne Arundel Community College
Associate's degree, Criminal Justice/Police Science
TowneBank August 2005 - Present
AAA Mid-Atlantic September 2003 - May 2005
The Women's Center 2001 - 2003
Skills
Strategic Planning, Microsoft Excel, PowerPoint, Social Media, Microsoft Word, Microsoft Office, Project Management, Editing, Research, Account Management, Event Planning, Advertising, Financial Analysis, Non-profits, Customer Insight, Community Outreach, Adobe Creative Suite, Vendor Management, Customer Service, Financial Reporting
Education
Amherst College 1996 — 2000
Bachelor of Arts (B.A.), Classics, Psychology
The Virginia Bankers School of Bank Management 2011 — 2013
Banking & Finance
Kohl's Department Stores August 2006 - January 2013
Discovery Cove: Anheuser Busch July 2003 - July 2006
AAA Mid-Atlantic November 1998 - April 2003
Skills
Customer Service, Social Media, Online Social Networking, Public Relations, Leadership, Social Media Marketing, Facebook Fan Page..., Custom Facebook Pages, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Photoshop, Research, Twitter, Google+, Instagram, Facebook, Foursquare, Strategic Planning
Education
University of LaVerne 2012 — 2016
Business Administration and Management, General
College of the Canyons 2009 — 2012
Transfer studies, Business Administration and Management, General
EY February 2015 - Present
Polaris Financial Technology Limited December 2013 - January 2015
CGI June 2012 - November 2013
AAA Mid-Atlantic August 2003 - June 2012
International Programming & Systems, Inc. August 2002 - August 2003
JBA International October 1998 - July 2002
Tata Consultancy Services June 1996 - October 1998
Skills
AJAX, Apache, Axis2, B2B Integration, Client Interfacing, Change Management, Client Relationship..., DB2, Eclipse, EJB, FileNet, High Availability, HTML, IBM Mainframe, Java, J2EE, JavaScript, JBoss, JDBC, Linux, Object Oriented Design, Oracle, Process Improvement, Project Coordination, Project Implementation, Project Planning, Performance Tuning, PL/SQL, Productivity Improvement, Servlets, SOA, Software Project..., SQL Server, SQL Tuning, Struts, Team Leadership, Technology Integration, UML, Unix, Web Application Design, Web Design, Web Logic, Web Services, WSDL, XML, XML Schema, XPath, XSLT, XSL-FO, Java Enterprise Edition
Education
University of Phoenix 2000 — 2002
MBA, Technology Management
Anna University 1992 — 1996
Bachelor of Engineering, Computer Science and Engineering
AAA Mid-Atlantic May 2014 - Present
Frederick County Public Schools, Connections Beyond Sight and Sound April 2011 - June 2014
AAA Mid-Atlantic May 2009 - April 2011
Macys March 1998 - August 2001
Carter-Ott Appraisal Associates July 1996 - March 1998
Skills
Fundraising, Nonprofits, Human Resources, Training, Sales Management, Multi-channel Retail, Retail Marketing, Event Management, Account Management, Vendor Relationship..., Marketing, Project Management, Customer Service, Leadership, Event Planning, Team Building, Sales, Management, Customer Retention, Microsoft Office
Education
Mount St. Mary's University 2014 — 2016
Business, Business, Management, Marketing, and Related Support Services, 3.43
Anne Arundel Community College 1993 — 1995
Associate's Degree, Business and Public Administration
University of Maryland College Park 2013 — 2013
Special Education Leadership
AAA Mid-Atlantic August 2013 - Present
CorpVacations AMEX Travelink Inc January 2012 - August 2013
Synchronoss Technologies February 2011 - August 2011
Americas Vacation Center June 2009 - May 2010
AAA Mid-Atlantic January 2001 - March 2009
AAA Mid-Atlantic January 1998 - January 2001
AAA Central January 1992 - January 1998
AAA West Jersey January 1989 - January 1992
Skills
Leadership, Marketing Strategy, Public Speaking, Marketing, Sales, Leadership Development, Sales Management, Budgets, Management, Customer Satisfaction, Product Marketing, Customer Service, Coaching, CRM, Process Improvement
Education
American InterContinental University 2010 — 2012
BAA - Marketing, Business/Marketing, 3.57
Northampton Community College 2003 — 2004
Associate, Travel and Tourisum
Valley Stream Central 1974 — 1976
CSAA Insurance Group (previously AAA Northern California, Nevada & Utah) December 2011 - Present
AAA Northern California, Nevada & Utah (previously AAA Mid-Atlantic) August 2003 - December 2011
AAA Mid-Atlantic September 1998 - August 2003
Allstate Insurance Agency June 1992 - September 1998
Skills
Insurance, Business Requirements, Property & Casualty..., Business Analysis, Process Improvement, Business Process..., Call Centers, Health Insurance, Data Analysis, Analysis, Training, Quality Assurance, Risk Management, Leadership, Customer Service, Customer Satisfaction, Coaching, Software Documentation, Outlook, Team Building, CRM, Underwriting, Sales, Program Management, Change Management, Management, Visio, Data Entry, Team Leadership, Cross-functional Team..., Budgets, New Business Development, Strategic Planning, Salesforce.com, Analytics, Testing, Microsoft Excel, Project Management, Business Intelligence, SharePoint, Banking, Account Management, Marketing, Business Process, Financial Analysis, Market Research, Microsoft Word
Education
Bob Jones University 1978 — 1981
B.S Secondary Education English, minor- History, English/History
Camden County College 1976 — 1977
ADVANCE Scale July 2014 - Present
AAA Mid-Atlantic September 2010 - May 2013
ChangeWave Research August 2008 - July 2010
American University January 2009 - June 2009
J.Crew August 2007 - December 2007
Skills
Access, PowerPoint, HTML, SPSS, SQL, XML, XBRL, Wincross, Microsoft Excel, Microsoft Word, Data Analysis, Microsoft Office, Analytics, Dreamweaver, Research, Budgets, Visio
Education
University of Delaware - Lerner College of Business and Economics 2010 — 2013
Master of Business Administration (MBA), Masters of Information Systems & Technology Management(MIS)
American University - Kogod School of Business 2006 — 2010
BSBA, Information Technology
Barclaycard May 2014 - Present
Barclaycard September 2013 - May 2014
Barclaycard February 2013 - August 2013
AAA Mid-Atlantic September 2012 - December 2012
Department of Accounting & Management Information System September 2011 - May 2012
Agricultural Bank of China February 2010 - June 2010
Qinhuangdao Meilv Alloy Co., Ltd July 2009 - February 2010
Skills
SAS, Data Analysis, Statistical Modeling, Data Mining, Microsoft Office, Statistics, VBA, Matlab, Financial Analysis, Eviews, Risk Management, SQL, Process Improvement, Mathematica, R, Project Management, MS Excel Pivot Tables, Salesforce.com, Business Development, Operations Management, Financial Engineering, Microsoft Publisher, Microsoft Excel, Text Mining, Lindo, Linear Programming, Analytics
Education
University of Delaware 2011 — 2013
MBA, Finance and Financial Management Services
University of Delaware 2011 — 2013
M.A., Economics
Beihang University 2005 — 2009
B.S., Computational and Applied Mathematics
AAA Mid-Atlantic April 2007 - December 2009
AAA Mid-Atlantic April 2004 - April 2007
AAA Mid-Atlantic December 1999 - April 2004
AAA Mid-Atlantic April 1999 - December 1999
AAA Mid-Atlantic April 1990 - April 1999
Skills
Human Resources, Employee Relations, Onboarding, Recruiting, Deferred Compensation, Customer Satisfaction, Benefits Administration, HRIS, Industrial Relations, Personnel Management, Leadership, New Hire Orientations, Policy, Team Building, Payroll, Management, Employee Benefits
Education
Lutheran Theological Seminary 2006 — 2014
Master of Divinity (MDiv)
Cheyney University of Pennsylvania 1981 — 1985
BS
AAA Mid-Atlantic April 2015 - Present
General Mills May 2013 - Present
Newark ToyotaWorld November 2013 - November 2014
Skills
Outstanding..., Customer Service, Microsoft Office, Social Media, Marketing Communications, Microsoft Excel, Public Speaking
Education
Brookdale Community College
Associate's degree, Business Administration
Wilmington University
Bachelor of Science (BS), Accounting
NJ Department of Environmental Protection July 2015 - Present
all.urz party designs September 2006 - Present
Scentsy, Inc. (Corporate Office) August 2011 - Present
AAA Mid-Atlantic November 2003 - April 2004
Skills
Social Networking, Marketing, Time Management, Event Planning, Sales, Social Media, Management, Public Relations, PowerPoint, Microsoft Word, Coaching, Customer Service, Blogging, Event Management, Data Entry, Sports, Email Marketing, Advertising, Fundraising, Online Marketing, Microsoft Excel, Telephone Skills, Small Business, Community Outreach, Leadership, Marketing Communications, Entrepreneurship, Scheduling, Project Management, CRM databases, MS Project, B2B, Emergency Planning, Emergency Response to..., Logistics, Disaster Response, Office Administration, Youth Programs, Computer Graphics, Facebook, Social Media Marketing, Training, Team Building
Education
Arizona State University 2015 — 2016
Master's Degree, Emergency Management and Homeland Security
Ashford University 2013 — 2015
Bachelor's Degree in Arts, Sports and Recreational Management, 3.70
Emergency Management Institute 2014 — 2014
Certificate of Completion, Emergency Management
Ashford University 2011 — 2013
Associate's Degree, Business, 3.77
Horizon Blue Cross Blue Shield of New Jersey August 2015 - Present
AAA Mid-Atlantic April 2013 - August 2015
Farmers Insurance May 2012 - April 2013
Monumental Life/ Transamerica March 2011 - May 2012
(DBA) Rudolph Matthews Agency April 2009 - March 2011
Prudential Financial June 2007 - April 2009
Skills
Insurance, Customer Service, Call Centers, Credit, Customer Satisfaction, Financial Analysis, Banking, Outlook, Microsoft Excel, Budgets, Life Insurance, Cash Management, Financial Reporting, Accounts Payable, Sales, Forecasting, Customer Retention, Finance, Accounts Receivable, Accounting, Sales Management, Sales Presentations, Sales Process, Direct Sales, Seminars, Organizing Meetings, Managing Meetings, Health Insurance, Property & Casualty..., Long Term Care Insurance, Disability Insurance, Credit Cards, Debt Management, Collections, Outside Sales, Sales Executive, Telemarketing, Back Office, Clearing Houses, GNMA, FHLMC, Government Bonds, Government Bond Clearing, Problem Solving, Creative Problem Solving, Licensed Life & Health..., Analysis, Leadership, Term Life Insurance
Education
Pace University
Marketing/Marketing Management, General
American School of Business
Life, Health, Property and Casualty Insurance Licenses
American Academy of Dramatic Arts
Drama Major, Drama and Dramatics/Theatre Arts, General
Booz Allen Hamilton November 2005 - Present
AAA Mid-Atlantic December 2004 - November 2005
Cohen & Cohen Law Firm May 2004 - October 2004
Media Relations Assistant September 2003 - April 2004
Tricomm Associates August 2002 - December 2002
Leukemia & Lymphoma Society May 2002 - August 2002
Skills
Strategic Communications, Media Relations, Public Relations, Communications Planning, Strategy, Strategic Planning, Marketing Strategy, Change Management, Social Media, Internal Communications, Business Development, Management Consulting, Government, Event Management, Press Releases
Education
Hawaii Pacific University 2006 — 2010
MA, Organizational Change
Hawaii Pacific University 2006 — 2010
Master of Arts, Organizational Change
Bethany College 2000 — 2004
Bachelor of Arts; a track, Interdisciplinary Studies; Integrated Marketing Communications
PentaVision Media, LLC August 2012 - Present
AAA Mid-Atlantic April 2000 - August 2012
TV Guide 1998 - 2000
TVSM, Inc. January 1990 - September 1998
Skills
Magazines, Leadership, Social Media, Direct Marketing, Publishing, Social Media Marketing, Management, Newsletters, Advertising, Direct Mail, Marketing, Email Marketing, Adobe Creative Suite, Graphic Design, QuarkXPress, Marketing Communications, Creative Direction, Public Relations, Strategic Partnerships, Online Marketing, Marketing Strategy, Online Advertising, Social Networking, Brand Development, Trade Shows
Education
Bloomsburg University of Pennsylvania 1985 — 1989
B.A., Communications/Journalism
AAA Mid-Atlantic October 2007 - Present
GMAC December 2002 - May 2007
GMAC Res Cap October 2000 - December 2002
GMAC Residential Finance Group August 1998 - October 2000
Education
Art Institute of Philadelphia 1989 — 1991
Associates, Marketing
AAA Mid-Atlantic May 2013 - Present
AAA Mid-Atlantic March 2010 - May 2013
AAA Mid-Atlantic September 2009 - March 2010
AAA Mid-Atlantic October 2007 - October 2009
AAA Mid-Atlantic September 2005 - October 2007
QVC December 2000 - August 2005
Rykodisc, Inc. April 1997 - November 2000
Capitol Records March 1996 - April 1997
Skills
Direct Marketing, Email Marketing, Advertising, Marketing Strategy, Marketing, Leadership, Social Media Marketing, Strategy, Brand Development, Account Management, Market Research, B2B
Education
University of Pennsylvania - The Wharton School 2003 — 2005
Marketing
Art Institute of Philadelphia 1995 — 1997
Associates in Specialized Business, Music Business
Elon University 1991 — 1995
Bachelor of Arts, English
Splendid Wren Studio, LLC May 2014 - Present
Barclaycard US October 2010 - March 2013
Barclaycard US August 2008 - November 2010
AAA Mid-Atlantic May 2006 - August 2008
Chase Card Services August 2005 - April 2006
Continental Promotions Group, Inc. July 2004 - June 2005
Skills
Email Marketing, Direct Marketing, Marketing Strategy
Education
Delaware College of Art and Design 2010 — 2012
Certificate
Arizona State University 2000 — 2004
BA
Association of American Railroads March 2015 - Present
Insurance Institute for Highway Safety February 2012 - July 2014
AAA Mid-Atlantic March 2010 - February 2012
News Channel 8 June 2008 - August 2009
United States Senate October 2006 - May 2007
WRC-TV, NBC Washington May 2006 - October 2006
Skills
Social Media, Media Relations, Editing, Radio, Journalism, Newspapers, Press Releases, Public Affairs, Corporate Communications, Crisis Communications, Event Management, Event Planning, News Writing, Nonprofits, Public Relations, Public Speaking, Research, Storytelling, Strategic Communications, Writing
Education
American University 2005 — 2006
MA, Journalism and Public Affairs
Dillard University 2000 — 2004
Bachelor of Arts (BA), Mass Communication/Media Studies
AAA Mid Atlantic September 2002 - Present
GTI Coprorate Travel Inc. January 1991 - June 2000
Skills
Outlook, Word, Microsoft Office, PowerPoint, Excel, Excellant Customer..., Telephone Skills, Billing Solutions, Accounts Payable, Meeting Scheduling, Events Coordination, Teamwork, Vending, Problem Solving, Shared Office Space, Friendly Personality, USPS, UPS Shipping, proficient with large..., Customer Service, Microsoft Excel, Microsoft Word, Access, Process Scheduler, Customer Satisfaction, Supervisory Skills, Data Entry, Administrative..., Event Planning, Inventory Management, Administration
Education
Bucks County Community College 1989 — 1991
Early childhood Education
Keller Williams Main Line Realty Real Estate AgentKeller Williams Main Line RealtyMay 2014 - Present
Keller Williams Main Line Realty March 2014 - Present
Classic Custom Vacations 1999 - 2002
Classic Vacations 1999 - 2002
AAA Mid Atlantic 1996 - 1998
Skills
Social Media Marketing, Online Advertising, Social Media, Marketing Strategy, Advertising, Online Marketing, Email Marketing, Marketing, Brand Development, Marketing Communications
Education
American University - Kogod School of Business 2001 — 2003
Master of Business Administration (M.B.A.), Marketing
Simmons College 1984 — 1988
Bachelor of Arts (BA), Retail Management
Spencer Gifts June 2015 - Present
Rooster Candle Co. December 2014 - Present
Bancroft December 2014 - June 2015
AAA Mid-Atlantic August 2014 - December 2014
Five Below June 2012 - August 2014
US Vision September 2001 - June 2012
Microwarehouse Inc August 1997 - September 2001
Skills
VMware, Disaster Recovery, Virtualization, Active Directory, Microsoft Exchange, Cisco Technologies, Data Center, SAN, Windows, Security, Networking, WAN, vSphere, IT Management, SOX 404, HIPAA, PCI DSS, Network Security, Cisco Security, Project Management, IT Operations, IT Strategy, Coaching, Mentoring, Operations Management, Business Continuity, Strategic Planning, Leadership, Business Process..., Windows Server, Management, Information Technology, Vendor Management, Six Sigma, Linux, Integration, Risk Management, CISSP, Compliance, VMware vSphere, VMware ESX, Entrepreneurship, Start-ups, SaaS, Product Management, Cloud Computing
Education
Capella University
Bachelor of Science (B.S.), Information Systems Business Administration
Camden County College 2006 — 2010
AAS, Information Systems
AAA Mid-Atlantic June 1994 - July 2015
Skills
Media Relations, Public Relations, Government, Public Speaking, Social Media, Press Releases
Education
American University
Master's degree, Public Administration
University of Maryland College Park
Bachelor's degree, Journalism
Monarch Recovery Management, Inc. October 2014 - April 2015
Community College of Philadelphia February 2005 - December 2012
University of Pennsylvania February 2001 - February 2005
City of Wilmington June 1999 - February 2001
AAA Mid-Atlantic October 1997 - May 1999
Anchor Savings Bank/Dimebancorp September 1988 - February 1997
Skills
Auditing, Internal Audit, Internal Controls, Enterprise Risk..., Risk Assessment, Finance, Financial Analysis, Account Reconciliation, Financial Risk, Financial Audits, Sarbanes-Oxley Act, Financial Accounting, Sarbanes-Oxley, Regulatory Analysis, COSO ERM, COSO 2013, IT Auditing, A-133 regulations, Grants and contracts..., IT Audit, Accounting, Financial Reporting
Education
Cornell University 2010 — 2010
Administrative Management Institute
University of Kentucky 2003 — 2006
College Business Management Institute
Canisius College 1978 — 1982
BS, Finance
CSAA Insurance Group July 2011 - Present
AAA Mid-Atlantic Insurance Group May 2010 - July 2011
AAA Mid-Atlantic February 2002 - December 2010
One Beacon Insurance Company 1998 - December 2001
One Beacon Insurance Company 1995 - 1998
One Beacon Insurance Company 1985 - 1995
STATE OF NEW JERSEY, DEPARTMENT OF LAW AND PUBLIC SAFETY 1984 - 1985
Skills
SDLC, Business Analysis, Vendor Management, Process Improvement, Insurance, Program Management, Project Management, Change Management, Requirements Analysis, Visio, ITIL, SharePoint, Integration, PMP, Quality Assurance, Team Leadership, MS Project, DB2, Microsoft SQL Server, Team Building, Business Process
Education
Rutgers University – Camden 1998 — 2003
MBA, E-Business & Information Systems
Boston University 2001 — 2002
Project Management Certificate
Rutgers University – Camden 1980 — 1984
BA, Computer Science, Minor in Accounting
USAble Life January 2009 - Present
Independence Blue cross January 2006 - January 2009
AAA Mid-Atlantic February 2004 - January 2006
GE Capital January 1999 - January 2004
Skills
Employee Benefits, Performance Management, Talent Management, Leadership Development, Health Insurance, Benefits Administration, Organizational..., Insurance, Coaching, Employee Training, Process Improvement, Team Building
Education
Cabrini College 2005 — 2007
Master's degree, Organizational Leadership
West Chester University of Pennsylvania 1988 — 1992
Bachelor of Arts (B.A.), Political Science and Government
AAA Mid-Atlantic June 2014 - Present
AAA Mid-Atlantic December 2004 - June 2014
Skills
CompTIA A+ Certified IT..., Microsoft Certified..., Microsoft Certified..., CRM, Microsoft Office, Supervising, Ebix, Epic, Security, Quality Control, Networking, Outlook, Customer Satisfaction, Customer Service, Windows 7, XP, Call Centers, Troubleshooting, Sales, Databases, Insurance, Software Installation, Windows, Data Entry, Windows XP, Computer Hardware, Leadership, Team Building
Education
Cecil College 2001 — 2004
Associate's degree, Computer and Information Sciences and Support Services
GP Strategies Ltd October 2000 - Present
General Physics Corporation 2000 - Present
AAA Mid-Atlantic 1988 - 2000
Skills
Training, Team Building, Employee Training, Sabre, Customer Service, Team Leadership, Airline Reservations, Airline Ticketing, Business Travel, Pianist, Piano Education, Travel Planning
Education
Andover High School 1978 — 1980
High School Diploma
Anne Arundel Community College
Associate of Arts (A.A.), Fine/Studio Arts, General
State Farm December 2013 - Present
State Farm December 2013 - Present
AAA Mid-Atlantic May 2013 - December 2013
PFP Services July 2012 - March 2013
American Income Life February 2011 - June 2012
TSL Technology Marketing October 2011 - March 2012
Skills
Cold Calling, Sales, Salesforce.com, Business Development, Strategic Planning, CRM, B2B, Insurance, Life Insurance, Microsoft Excel, PowerPoint, Health Insurance, Employee Benefits
Education
Albright College 1999 — 2003
bachelors, Political Science
AAA Mid-Atlantic January 2012 - Present
AAA August 2007 - January 2012
Education
Camden County College
Associates, Science
City of Detroit March 2015 - Present
Ford Motor Company March 2007 - December 2013
Ford Motor Company March 2007 - December 2013
AAA Mid-Atlantic June 2000 - March 2007
Hollis Family Inc. January 1994 - September 1999
Senior Auditor December 1988 - January 1994
Skills
Automotive, Lean Manufacturing, Program Management, Change Management, Manufacturing, Engineering, Product Development, Six Sigma, Strategic Planning, Automotive Engineering, Continuous Improvement, FMEA, Process Improvement, DFMEA, APQP, PPAP, Project Management, PMP, MS Project, Vehicles, Training, Kaizen, Coaching, Public Speaking, Cross-functional Team..., Team Building, Process Engineering, Microsoft Excel, Customer Service, Microsoft Office
Education
Central Michigan University
Master of Business Administration (MBA), Business Administration, Management and Operations, 3.8
Rutgers, The State University of New Jersey-New Brunswick
Bachelor of Arts (B.A.), Accounting and Finance, 3.5
Liberty Mutual July 2004 - Present
AAA Mid-Atlantic 2000 - 2004
Conrail December 1980 - May 1999
Skills
Data Analysis
Education
University of Pennsylvania 1993 — 1997
MS, Organizational Dynamics
Chestnut Hill College
BA, Psychology
Equitable Life & Casualty October 2014 - Present
Equitable Life & Casualty 2014 - 2015
Equitable Life & Casualty 2014 - 2015
Tomax Corporation February 2010 - October 2014
Tomax Corporation February 2010 - January 2011
iCrossing January 2008 - January 2009
JetBlue Airways 2009 - 2009
Hewlett-Packard November 2004 - November 2007
Fry Communications February 2002 - October 2003
AAA Mid-Atlantic December 1999 - February 2002
Skills
Project Management, Program Management, Business Analysis, Product Management, Visio, Agile Methodologies, Process Improvement, Strategic Planning, Team Leadership, PMP, Web Analytics, Requirements Analysis, Account Management, Agile Project Management, SDLC, Cross-functional Team..., SEO, Scrum, Software Project..., Quality Assurance
Education
University of Utah 2010 — 2010
Agile/Scrum Management Training with Alistair Cockburn
University of Utah 2008 — 2008
PMP Exam Prep
University of Massachusetts, Amherst 1997 — 1999
MBA, eCommerce Development and Management; International Finance
Brigham Young University 1987 — 1994
Bachelor, English
Borah High School 1984 — 1987
Diploma, History and French were favorite subjects
AAA Mid-Atlantic January 2015 - Present
AAA Mid-Atlantic August 2014 - January 2015
AAA Mid-Atlantic September 2012 - August 2014
Delaware Helpline March 2012 - July 2012
Cancer Care Connection May 2011 - June 2012
Bank of America April 2006 - December 2008
MBNA America September 2005 - April 2006
MBNA America March 2004 - September 2005
MBNA America March 2000 - March 2004
MBNA America September 1995 - March 2000
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Customer Service, Project Management, Strategic Planning, Team Building, Coaching, Process Improvement, Microsoft Office, Databases, Training, Visio, Program Management, Retail, Teamwork, Fundraising, Management, Business Analysis, Software Documentation, Time Management, Call Centers, Analysis
Education
Bryant University 1983 — 1987
BS, Accounting
Bryant University 1983 — 1987
Bachelor of Science (B.S.), Accounting
AAA Mid-Atlantic January 1994 - Present
Skills
Vendor Management, Customer Satisfaction, Call Centers, Sales Management, Coaching, Management, Customer Service, Leadership, Operations Management, Training, Strategic Planning, Performance Improvement, Strategic Partnerships, Customer Experience, Program Management, Call Center, Team Building
Education
Boston College 1977 — 1981
B.A., Psychology
Wieden + Kennedy April 2015 - Present
Wieden + Kennedy April 2013 - March 2015
Wieden + Kennedy September 2012 - March 2013
Draftfcb September 2011 - August 2012
Draftfcb June 2010 - September 2011
Digitas May 2009 - August 2009
Direct Image & Design May 2008 - August 2008
LevLane Advertising June 2007 - August 2007
AAA Mid-Atlantic June 2006 - August 2006
Skills
Google Adwords, MediaBank, comScore, Marin Software, Microsoft AdCenter, Atlas, Facebook API, Pointroll, DoubleClick, Twitter, MOAT, Digital Media, Mobile Advertising
Education
The George Washington University - School of Business 2006 — 2010
BBA, Business Administration with a concentration in Marketing
City University of Hong Kong
Annie's Sunset Cafe January 2013 - Present
Comverge, Inc. July 2011 - September 2012
Wal-Mart, Inc. September 2010 - September 2011
Horizon Services, Inc. - Plumbing, Heating, Air Conditioning November 2005 - September 2009
AAA Mid-Atlantic March 2003 - January 2004
Community Transit of Delaware County January 1998 - January 2002
UPS 1990 - 1998
Skills
Leadership, Management, Customer Service, Sales, Time Management, Strategy, Operations Management, Supervisory Skills, Team Building, Microsoft Office, Training
Education
Cabrini College 2003 — 2005
BA, Organizational Management
Delaware County Community College 2002 — 2003
AAS, Adminstration of Justice
Delaware County Municipal Police Academy 1983 — 1984
AAS, Police Science
AAA Mid-Atlantic January 2014 - Present
AAA Mid-Atlantic May 2013 - January 2014
AAA Mid-Atlantic January 2008 - May 2013
Delmarva Shorebirds April 2001 - September 2011
Sears Holdings Corporation January 2006 - January 2008
Skills
Sales, Customer Service, Customer Satisfaction, Member Relations, Marketing, Telephone Skills, Management, Microsoft Word, Microsoft Excel, Retail
Education
Anne Arundel Community College 2013 — 2014
Associate's Degree, Massage Therapy/Therapeutic Massage
Wor-Wic Community College 2006 — 2013
Associate's Degree, General Studies
University of Maryland Eastern Shore 2005 — 2006
University of Maryland University College
Bachelor’s Degree, Business Administration, Management and Operations
Invoicing Innovations July 2008 - Present
All Phase Electric May 2012 - August 2012
American Construction & Plumbing, Ft. Myers FL January 2012 - May 2012
ServPro of Collier County January 2010 - December 2011
AAA Travel & Insurance December 1999 - August 2000
AAA Mid Atlantic January 1999 - January 2000
Skills
QuickBooks, Accounts Payable, Accounts Receivable
Education
Cheonggang Academy
Computer Science
Chewy.com August 2015 - Present
AAA Mid-Atlantic April 2013 - August 2015
Harrahs Philadelphia Casino and Racrtrack February 2012 - April 2013
Power Home Remodeling Group September 2011 - March 2012
Intercontinental Capital Group October 2010 - April 2011
New Penn Financial, LLC January 2010 - October 2010
Enterprise Rent-A-Car January 2001 - May 2009
Russell's Restaurant June 1997 - December 2000
Skills
Technical Recruiting, Leadership, Recruiting, Customer Service, Cold Calling, Talent Acquisition, Sales, Account Management, Onboarding, Human Resources, Training, Internet Recruiting, Interviews, Applicant Tracking..., Executive Search, Employee Relations, College Recruiting, Building Relationships, Networking, New Business Development, Temporary Placement, Sourcing, Talent Management
Education
Penn State University 1993 — 1997
Park and Recreation Management
Bloomsburg University of Pennsylvania
TD November 2014 - Present
Princeton University May 2013 - October 2014
AON February 2010 - April 2013
AAA Mid-Atlantic July 2008 - January 2010
ACE Group 2004 - 2008
Business Software Solutions 2002 - 2004
Cablevision 1999 - 2001
Skills
Erwin, Business Intelligence, Data Warehousing, Data Modeling, Requirements Analysis, SSIS,SSRS,SSAS, SQL Server 2012 /SQL..., Oracle 11g / Oracle 10g..., Data Integration, Data..., DB2, ETL, Database Design, Architecture, SharePoint, PL/SQL, Databases, Team Building, Insurance, SQL, Integration, XML, Java, Data Analysis, J2EE, JavaScript, Business Objects, Informatica, Customer Relations, Excel, Program Management, IBM DataStage, MS Project, Agile, PMP, Application Development, Problem Solving, Access, Analysis, Change Management, Higher Education, PeopleSoft, Cognos, SDLC, ASP.NET, QlikView, T-SQL, VB.NET, Business Analysis, Agile Methodologies, Software Development
Education
Andhra University 1991 — 1995
Bachelor of Engineering in Computer Sciences, Computer Engineering
AAA Mid-Atlantic November 2011 - Present
Sears Auto Center February 2010 - November 2011
Giant Food December 2009 - November 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Public Speaking
Education
Altamaha Technical College
Computer Fund Certification, Microsoft Management
Frank W. Ballou Sr. High
Franklin Mint Federal Credit Union July 2011 - Present
Franklin Mint Federal Credit Union July 2011 - September 2014
AAA Mid-Atlantic 1987 - 1990
Skills
Instructional Design, Public Speaking, Training Delivery, Training, Teaching, Nonprofits, Team Leadership, Staff Development, Team Building, Workshop Facilitation, Leadership, Coaching, Microsoft Office, Event Planning, Customer Service, Social Media, Public Relations, Microsoft Excel, Fundraising, Strategic Planning, Community Outreach, Strategy, Editing, Social Networking, Leadership Development, Recruiting, Human Resources, Event Management, Marketing, Strategic Communications, Program Development, Curriculum Design, Program Management, Adult Education, Banking, Education
Education
Cabrini College 2008 — 2012
Master of Education (M.Ed.), Elementary Education and Teaching
University of Massachusetts, Amherst 1976 — 1978
Bachelor of Arts (B.A.), Psychology
St. Joseph's High School
Self Employed March 2015 - Present
Intel February 2000 - March 2015
Vanguard August 1998 - January 2000
AAA Mid-Atlantic November 1992 - January 2000
SCT June 1997 - August 1998
Unisys October 1984 - November 1992
Sargent & Lundy September 1981 - July 1984
The Bradford Exchange April 1979 - March 1981
Skills
Microsoft SQL Server, Business Intelligence, Software Project..., Teradata, Microsoft Excel
Education
Montgomery County Community College 1994 — 1998
Certificate, PC Programming
Villanova University 1987 — 1990
M.S, Computer Science
Oakton Community College 1979 — 1981
A.A, Business and Data Processing
Annamalai University 1973 — 1974
B.Ed, Education
University of Madras 1969 — 1973
B.S, Chemistry
AAA Mid-Atlantic June 2015 - Present
AAA Mid-Atlantic September 2007 - Present
Skills
Property, Insurance, Customer Service, Account Management, Direct Sales, Umbrella Insurance, Sales Process, Sales, Customer Retention, Strategic Planning, Customer Satisfaction, Property & Casualty..., Employee Benefits, Marketing, Public Speaking, Small Business, Call Centers, Life Insurance, Sales Management, Property, Coaching, Process Improvement, Leadership, Contract Negotiation, Underwriting, Selling, New Business Development, Cold Calling, Training, Team Building, Salesforce.com, Outlook, CRM, B2B, Time Management, Management
Education
Arizona State University 1996 — 1999
B.S., Exercise Physiology
St. Marks HS 1985 — 1989
college prep
AAA Mid-Atlantic August 2011 - Present
TD Bank February 2008 - January 2010
Buy Rite Liquors January 2001 - January 2007
Skills
Customer Service
Education
New Jersey City University 2007 — 2009
B.S, Business Administration2008
Brookdale Community College 2002 — 2004
A.A, Business Administration
My House April 2003 - Present
AAA Mid-Atlantic December 1999 - June 2003
AAA Mid-Atlantic October 1998 - December 1999
AAA Mid-Atlantic August 1997 - October 1998
Annunciatio BVM 1990 - 1993
Skills
Customer Service, Editing, Accounts Payable, Travel Arrangements, Travel Planning, Accounts Receivable, Account Reconciliation, Cashiering, Organization, Microsoft Office, Positive Can-do Attitude, Filing, Administrative..., Data Entry, Clerical Skills, Telephone Skills, Public Speaking
Education
Temple University 2001 — 2003
Social Work, 4.0
Chestnut Hill College 1994 — 1996
English, 4.0
JR Masterman 1986 — 1994
Diploma, Academics
AAA Mid-Atlantic November 2013 - Present
SVL Systems Inc June 2005 - October 2013
AAA Mid-Atlantic June 2005 - October 2013
Skills
Oracle, Testing, Microsoft SQL Server, SSIS, ASP.NET, PowerBuilder, C#, Sybase, Databases, SQL, Data Warehousing, ETL, PL/SQL, Data Modeling, SOA, Software Development, SDLC, Visual Basic, Systems Analysis, Business Intelligence, Database Design, Requirements Analysis
Education
Bharathidasan University
Master of Computer Applications (MCA), Information Technology
CCBC June 2011 - Present
Karigraphy 1994 - Present
PMT 1997 - 1999
WQED Multimedia 1995 - 1996
AAA Mid-Atlantic 1984 - 1994
Skills
Invitations, Wedding Calligraphy, Text suitable for...
Education
Carnegie Mellon University 1988 — 1991
Master in Public Management
The Ohio State University
Bachelor of Science (BS), Business/Marketing
AAA Mid-Atlantic April 2012 - March 2014
Coca-Cola Refreshments November 2007 - September 2011
Adecco Group July 2007 - November 2007
CSI Fire/National Fire Services 2002 - 2003
American Hotel Register Company January 1999 - January 2002
Skills
Customer Service, Customer Satisfaction, Sales, Outlook, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Teamwork, Call Center, Account Management, Time Management, Public Speaking, Team Building, Research, Leadership, Editing, Teaching, Event Planning, Training, Analysis, Call Centers, Management, Public Relations, Marketing, Event Management, Project Planning, Fundraising, Sales Management, Social Media, Nonprofits, Administration, Budgets, Retail, Project Management
Education
DePaul University 1995 — 1998
Bachelor of Science, Business Administration
College of Lake County 1988 — 1994
Associate of Arts (AA)
AAA Mid-Atlantic May 2013 - Present
Skills
Accounting, Customer Service, Research, Accounts Receivable, Accounts Payable, Settlement, Reconciliation, PeopleSoft, General Ledger, SAP, Microsoft Excel, Outlook, Microsoft Word, Microsoft Office, Process Improvement, Banking, Journal Entries, Spreadsheets, Data Entry, Bank Reconciliation, Bookkeeping, Account Reconciliation, Time Management, Invoicing, Payments
Education
Ashford University 2008 — 2012
Bachelor of Arts, Accounting, Honors: Cum Laude
Cecil Community College 1988 — 1990
Accounting
AAA Mid-Atlantic November 2012 - Present
AAA Mid-Atlantic October 2003 - November 2012
AAA Mid-Atlantic October 1994 - October 2003
AAA Mid-Atlantic October 1985 - October 1994
Skills
Performance Management, Employee Relations, Training Delivery, Human Resources, Coaching, Compliance, Performance Improvement, Communication Skills, Training Design
Education
Rutgers University, Center for Management Development 2004 — 2005
Employment Law Certificate
Villanova University 1975 — 1977
Selected graduate courses, English
Cabrini College 1969 — 1973
Bachelor of Arts (B.A.), English
AAA Mid-Atlantic dispatcherAAA Mid-AtlanticOctober 1980 - Present
allegany county sheriff dept January 1976 - January 1977
Skills
Decorative Painting
Education
Allegany College of Maryland 1979 — 1980
medical
allegany high 1968 — 1971
high school diploma
AAA Mid-Atlantic June 2003 - Present
Pemberton Township September 1978 - May 2003
Education
Brooklyn College 1958 — 1962
Bachelor of Arts (B.A.), Early Childhood Education and Teaching
AAA Mid-Atlantic July 2006 - Present
Education
Atlantic Cape Community College
Cedar Crest College
AAA Mid-Atlantic
Skills
Insurance
Education
Bluefield College
ACN August 2013 - Present
AAA Mid-Atlantic April 2008 - Present
Skills
Customer Service, Customer Satisfaction, Team Building, Microsoft Office, Sales, Outlook, Microsoft Word, Leadership, Microsoft Excel, Process Improvement, Strategic Planning, Data Entry, Coaching, Operations Management, Training, Management, PowerPoint, Marketing
Education
Lincoln Technical Institute- Columbia, MD 2006 — 2008
Automotive Technology, Automobile/Automotive Mechanics Technology/Technician
Catonsville Community College
AAA Mid-Atlantic October 2013 - Present
Aflac January 2013 - October 2013
Chesapeake Publising 2004 - 2012
Skills
Property & Casualty..., Umbrella Insurance, Homeowners Insurance, Boaters Insurance, Insurance
Education
Cecil College 1996 — 2001
Associate of Arts and Sciences (AAS), Computer and Information Sciences, General
Bohemia Manor HIgh School 1991 — 1996
AAA Mid-Atlantic November 2011 - Present
Education
Wilmington College 2012 — 2013
Bachelor of Science (BS), Psychology
Cecil College 2008 — 2011
Associate of Arts (AA), General Studies
AAA Mid-Atlantic August 2014 - Present
Parker McCay P.A. 2010 - 2012
TD July 2010 - October 2010
MRS BPO, LLC August 2009 - July 2010
Skills
Customer Service, Microsoft Word, Sales, Time Management, Outlook, Call Centers
Education
Thomas Edison State College 2010 — 2013
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Universidad del Quindío 2002 — 2007
Bachelor's degree, Modern Languages
AAA Mid-Atlantic November 2012 - Present
Sears Holdings Corporation March 2003 - November 2012
Skills
Customer Service, Store Management, Inventory Control, Inventory Management, Loss Prevention, Visual Merchandising, Customer Satisfaction, Merchandising, Retail, Sales, Management, Sales Management, Operations Management, Operational Excellence, Training, Employee Training, Human Resources, Office Administration, Microsoft Excel, Automotive, Cashiering, Project Management, Interviews, Forecasting, Schedules
Education
Rowan College 2014 — 2017
Nursing
Rutgers, The State University of New Jersey-Camden 2004 — 2007
Medicine/Business
Camden County College
GMAC June 2011 - Present
Booz Allen Hamilton August 2009 - May 2011
AAA Mid-Atlantic October 2008 - July 2009
Covance April 2006 - January 2008
Natural Solutions 2004 - 2005
Skills
Design Analysis, C# 4.0, Oracle 11G, Functional Analysis, Sybase, Sybase SQL Anywhere, Microsoft SQL Server, PowerBuilder, System Testing, Program Development, Web Development, Coding Experience, Leading Development..., Software Configuration..., Software Development, .NET, Oracle, Visual Studio, Web Applications
Education
Bangalore Institute Of Technology
Bachelor of Engineering (BEng), Mechanical Engineering
Indira Gandhi National Open University
Master of Business Administration (MBA), Marketing
AAA Mid-Atlantic July 2014 - Present
Wynn Las Vegas June 2013 - June 2014
Wynn Las Vegas June 2010 - June 2013
Skills
Troubleshooting, Technical Support, System Administration, Windows XP, Windows Server, Active Directory, Servers, Software Installation, IT Operations, Operating Systems, Network Administration, Windows 7, Computer Hardware, Microsoft Exchange, System Deployment, VMware, DNS, DHCP
Education
Brock University 2007 — 2010
Computer Science
ANN INC. October 2009 - Present
AAA Mid-Atlantic January 2006 - July 2009
Education
Carlow University
Bachelor's Degree, Psychology/Early Childhood Education
Endurix National Staffing September 2014 - April 2015
Alpine Access November 2013 - December 2013
AAA Mid-Atlantic June 2012 - October 2013
Manpower January 2011 - January 2013
Food Lion 2010 - 2011
Fiserv January 2005 - January 2009
Skills
Customer Service, Administrative..., Accounting, Retail Sales, Sales and Marketing, Leisure Travel, Data Entry, Management, Training, Call Centers, Problem Solving, Filing
Education
Bryant & Stratton College 2015 — 2016
Associate’s Degree, Office Management and Supervision
Southern High School 1991 — 1995
High School, General Studies