AAA Northern New England
Industry: Company
DescriptionAAA Northern New England is the affiliate of the American Automobile Association which serves the U.S. states of Vermont, New Hampshire, and Maine. It is based in Portland, Maine. Headquarters: Portland, ME Founded: 1924 Region served: Vermont, New Hampshire, and Maine
AAA Northern New England List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AAA Northern New England. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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AAA Northern New England Employees
State of Maine September 2013 - Present
AAA Northern New England June 2011 - September 2013
AAA Northern New England March 2009 - June 2011
AAA Northern New England April 2007 - March 2009
AAA Northern New England November 2004 - April 2007
Martin's Point Health Care October 2002 - November 2004
Martin's Point November 1997 - October 2002
Skills
Problem Solving, Customer Relations, Business Planning, Customer Service, Event Planning, Data Analysis, Time Management, Project Coordination, Team Building, Budget Tracking, Newsletter Writing, Product Marketing, Product Management, Marketing, Microsoft Excel, Process Improvement, Microsoft Office, PowerPoint, Analysis, Social Media Marketing, Budgets, Access, Newsletters, Training, Advertising, Marketing Communications, Leadership, Customer Retention, Contract Negotiation, Employee Benefits, Marketing Strategy, Cross-functional Team..., Market Planning, Social Media, Management
Education
University of Southern Maine 2011 — 2016
Bachelors, Leadership and Organizational Studies
Six Sigma 2011 — 2011
Green Belt Certification
Six Sigma 2011 — 2011
Certificate, Lean & DFFS Certification 09.2011
Andover 2005 — 2007
Associate, Business of Administration
Tidewater Community College 1989 — 1992
Johnston Insurance Agency-Allstate July 2014 - Present
Amy Alward Agency 2013 - 2014
AAA Northern New England September 2012 - December 2013
AAA Northern New England July 2002 - September 2012
SaratogaCollege.com August 2011 - December 2011
Skills
Social Media, Marketing, Customer Service, Sales, Training, Leadership, Social Networking, Microsoft Office, Event Management, Strategic Planning, Public Speaking, Social Media Marketing, Microsoft Excel, Marketing Communications, Coaching, Event Planning
Education
Southern New Hampshire University
B.S Business Administration/Marketing, Marketing
Andover College
Associate of Science (A.S.), Business Administration
Dance Ferrentino Insurance & Financial December 2014 - March 2015
HealthPlan Services July 2014 - November 2014
The Auto Club Group August 2013 - June 2014
AAA Northern New England February 2011 - July 2013
TD Bank USA December 2008 - November 2010
Central Maine Credit Union January 2008 - October 2008
Key Financial Corporation December 2006 - June 2007
Computer Associates, Inc 2004 - 2006
Skills
Licensed Property &..., Insurance Consulting, Insurance, General Insurance, Property & Casualty..., Automobile Liability, Umbrella Insurance, Flood Insurance, Underwriting, Sales, TAM, Health Insurance, Customer Retention, Customer Service, Sales Management, Life Insurance, Carrier Relationships, Membership Building, Membership Relations, Quality Assurance, Call Centers, Quote Preparation, Banking, Account Management, HIPAA, Mortgage Lending, Loans, Credit, Compliance, Financial Services, Vendor Management, Microsoft Office, Report Writing, Team-oriented, Problem Solving, Leadership
Education
Southern New Hampshire University 1999 — 2002
B.S., Business Administration
Lewiston High School 1994 — 1998
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Sturbridge Yankee Workshop June 2013 - Present
VOICE Teleservices November 2012 - April 2013
AAA Northern New England May 2012 - July 2012
Player Affinity January 2011 - July 2012
Target January 2012 - May 2012
Blockbuster October 2008 - April 2012
Skills
Customer Service, Customer Satisfaction, Cashiering, Data Entry, Inventory Management, Loss Prevention, Retail, Phone Etiquette, Cash Register, Phone Skills, Inventory Control, Merchandising, Call Center, Outlook, Retail Sales, Visual Merchandising, Cash Handling Experience, POS, Fax, Customer Experience, Multi-line Phone, Sales, Teamwork, Profit, Internet Explorer, Microsoft Word, Telemarketing, Always Punctual, Customer Retention, Customer Support, Facebook, PowerPoint, Up-selling, Access, Order Processing, Podcasting, Clerical Skills, Inventory, Feature Articles, Sound Editing, Cinematography, Social Networking, Final Cut Express, Firefox, Social Networking Sites, Brand Loyalty, Outlook Express, Film Editing, Photoshop
Education
Southern Maine Community College 2011 — 2014
Associate's degree, Communications and New Media
Southern Maine Community College 2007 — 2011
Associate of Science (A.S.), Communication and Media Studies
Mt. Ararat High School 2003 — 2007
Ecommerce, LLC August 2015 - Present
Plexus Worldwide, Inc. November 2014 - Present
Cr8tive Coaching & Consulting, LLC September 2013 - Present
Ecommerce, LLC May 2015 - July 2015
Incite Sales Consulting July 2014 - December 2014
Time Warner Cable July 2012 - May 2013
Time Warner Cable November 2008 - July 2012
Time Warner Cable November 2004 - October 2008
Time Warner Cable May 2001 - October 2004
AAA Northern New England August 1998 - May 2001
Skills
Hiring, Problem Solving, Coaching, Team Building, Customer Satisfaction, Inbound Sales Management, Outbound Sales..., Outstanding Customer..., Telemarketing, Employee Relations, Public Speaking, Word, Excel, Microsoft Office, PowerPoint, Consultative Selling, Customer Retention, Competitive Strategies, Liberation Dialer on..., VoIP, Customer Service, Microsoft Word, Microsoft Excel, Management, Recruiting, Selling, Call Centers, Telecommunications, Customer Experience, Outsourcing, Team Leadership, Contact Centers, Telephony, Call Center Development, Wireless, Sales, Employee Training, Operations Management, Broadband, Training, Leadership, Team Management, Sales Management, Sales Operations, Time Management, Forecasting, Avaya, Vendor Management, Sales Process, Workforce Management
Education
University of Phoenix 2008 — 2009
Business, Marketing & Sales
University of Southern Maine 1995 — 1997
Business
University of Maine at Fort Kent 1995 — 1996
Business, General Studies
Fort kent community high school 1990 — 1994
AAA Northern New England September 2015 - Present
Community Partners, Inc. November 2006 - June 2015
Community Partners, Inc. January 2005 - September 2013
Unum May 2003 - August 2004
Yellow Pages June 2002 - April 2003
Smart Shopper June 2001 - June 2002
United States Marine Corps May 1997 - May 2001
Skills
Leadership Development, Nonprofits, Program Development, Teaching, Curriculum Design, Curriculum Development, Public Speaking, Microsoft Office, Professional Development, Employee Training, Physical Training, Building Relationships, Conflict Resolution, Verbal De-escalation, Communication, New Hire Orientations, CPR and First-Aid..., Resume Writing, E-Learning, Workshop Facilitation, Community Outreach, Event Planning, Training, Volunteer Management
Education
University of Maine at Farmington 1993 — 1997
Bachelor of Fine Arts (B.F.A.), Creative Writing
Thornton Academy 1989 — 1993
United Road Towing November 2014 - Present
AAA Southern New England October 2011 - December 2013
AAA Merrimack Valley November 2009 - October 2011
AAA Northern New England May 2008 - November 2009
Murray's Express June 2007 - April 2008
Symmetry Medical 2000 - 2006
Pollard Brook 2003 - 2005
RSD Enterprise 1994 - 2000
Lockheed Sanders September 1981 - April 1994
Skills
Tow & Recovery Certified, Roadside Problem..., Process Improvement, Process Engineering, Team Building, Six Sigma, Project Management, Operations Management, Strategic Planning, Continuous Improvement, Automotive, Customer Service, Budgets, Lean Manufacturing, Management, Product Development, Supply Chain, Fleet Management, Program Management, Cross-functional Team..., Account Management, Troubleshooting, Sales, Leadership, Purchasing, Project Planning, Customer Satisfaction, Logistics, Recruiting, Microsoft Office, Inventory Management, Coaching, Vendor Management, Supply Chain Management, Contract Negotiation, Analysis, Engineering, Business Analysis, Team Leadership, Data Recovery, Problem Solving, Sales Operations, Quality Assurance, Sales Management, Manufacturing, Negotiation, Training, Change Management, Business Planning, Human Resources
Education
Franklin Pierce College 1994 — 1998
•Bachelor of Science, Computer Information Systems
Littleton High School
High School Diploma, General Studies
Unum October 2014 - Present
AAA Northern New England September 2012 - October 2014
BONNEY Staffing Center June 2011 - October 2012
AAA Northern New England March 2011 - May 2011
Novartis Institutes for BioMedical Research, Inc. February 2010 - January 2011
EF Foundation for Foreign Study 2007 - 2009
Skills
Recruiting, Human Resources, Applicant Tracking..., Interviews, College Recruiting, Onboarding, Resume Writing, Temporary Staffing, Sourcing, Employment Law, Talent Acquisition, Internet Recruiting, Management, HRIS, Staffing Services
Education
Saint Anselm College 2003 — 2007
Bachelors of Arts, Spanish
Cunningham Security Systems April 2015 - Present
BEK Inc September 2012 - April 2015
AAA Northern New England 2001 - 2012
AAA Northern New England 2007 - 2010
US Army Corps of Engineers 2002 - 2010
Skills
Troubleshooting, Active Directory, Windows Server, Operating Systems, Testing, Databases, Virtualization, TCP/IP, HTML, Servers, Networking, Access, VMware
Education
Southern Maine Community College 2010 — 2012
Associate of Science (A.S.), Computer Science
Blue Crawdad May 2014 - Present
UL PureSafety January 2013 - April 2014
Bedford Occupational Care November 2006 - August 2012
AAA Northern New England 2002 - 2004
Peters Nissan 1997 - 1999
Nissan 1992 - 1997
Toyota October 1979 - May 1992
Michele Jewelry Co. 1975 - 1977
Skills
computer network..., computer repair, Systoc master user, Website Development, Quickbooks, Medical Billing, Medical Terminology, Data Entry, Computer Repair, Networking, QuickBooks, Outlook, Credentialing, Spreadsheets, Technical Support, Training Delivery, 10 Key, Troubleshooting, Filing, Medical Transcription, Process Scheduler, ICD-9, Confidentiality, EHR, System Administration, Access, Assessment Skills, Telephone Skills, Adobe Acrobat, Management, Windows 7, Software Documentation, Fax, Help Desk Support, HCPCS, Office Management, Customer Satisfaction, Medical Records, Administrative..., Accounts Receivable, Microsoft Office, Hospitals, Workflow Management, Appointment Scheduling, Social Networking, Project Planning, Workplace Health, Medical Coding, HIPAA, Customer Service
Education
Health Care Training Assoc. 2005 — 2005
medical billing & coding
Benjamin Franklin Institute of Technology 1977 — 1979
automotive technology
Amoskeag Beverages LLC May 2015 - Present
WUNH Durham - 91.3 fm May 2013 - Present
Self January 2009 - Present
The Wolfeboro Inn & Wolfe's Tavern May 2015 - September 2015
AAA Northern New England May 2013 - May 2015
WUNH Durham - 91.3 fm September 2011 - May 2013
Skills
Sales, Customer Service, Property & Casualty..., Team Building, Customer Satisfaction, Cold Calling, Public Speaking, Social Media, Social Networking, Microsoft Excel, Microsoft Word, Marketing, Writing
Education
University of New Hampshire 2010 — 2013
Bachelor of Arts (B.A.), Philosophy, 3.89 Cumulative GPA
Berklee College of Music 2009 — 2009
Summer Workshop Completion, Vocal Performance; Stage Presence
Derryfield High School 2006 — 2010
High School Diploma, General Education with concentration in Music and Spanish, Highest Honors
AAA Northern New England February 2012 - Present
AAA Northern New England January 2010 - February 2012
Pinetree Retirement Planning PA January 2007 - January 2010
Skills
Property & Casualty..., Life & Health Insurance..., INS 21, Sales, Sales Management, Sales Operations, Training, Hiring
Education
University of Maine 2001 — 2005
Bachelor of Arts (B.A.), New Media
Scarborough High School 1997 — 2001
University of Chicago Press Managing EditorPhysiological and Biochemical ZoologyOctober 2001 - Present
AAA Northern New England 1999 - 2008
Driving Media 2000 - 2001
UC Irvine The Paul Merage School of Business 1998 - 2000
Skills
Copy Editing, Publishing, Publications, Online Publishing, Editorial, Books, Magazines, Magazine Management, Feature Articles, Travel Writing, Fact-checking, Line Editing, Content Development, Text Editing, Copywriting, Editing, Newsletters
Education
University of California, Irvine
Bachelor of Arts (BA), Comparative Literature
University of Wisconsin-Madison
Master of Arts (MA), Comparative Literature
Make-A-Wish® Maine September 2013 - Present
Make-A-Wish® Maine September 2012 - Present
Beach To Beacon 2014 - 2015
Make-A-Wish® Maine September 2011 - August 2012
AAA Northern New England December 2007 - August 2011
Skills
Claim, Casualty, Insurance, Property & Casualty..., Customer Service, Marketing, General Insurance, Commercial Insurance, Event Planning, Building Relationships, Outlook, Time Management, Sales
Education
Newbury College 2001 — 2005
Bachelor of Science (B.S.), Business Administration, Management and Operations
Newbury College 2001 — 2005
Associate of Science (A.S.), Marketing
Shell Oil Company January 2013 - Present
AAA Northern New England June 2007 - June 2008
Aegis lending 2001 - 2007
Title One Settlement Services 2005 - 2006
Skills
Geology, Seismic Attributes, Unconventionals, Petroleum Geology, Microsoft Office, 3D Seismic..., Geological Mapping, Petrel, After Action Reviews, Research, Customer Service, Core Analysis, Event Planning, Strategic Planning, Community Outreach, Teaching, Fundraising, Editing, Policy Analysis, North Slope, Petroleum Systems, Data Integration, Microseismic, Business Planning, Fracture Identification, Ant Track, Geophysical Attributes, Training, Basin Modeling, Reservoir Modeling, Petrel Modeling, Petrophysics, Geosteering, Public Speaking, Subsurface Hazard..., Mentoring, Production Geology, Nonprofits, Marcellus Shale, Social Media, Shale, Petroleum, Earth Science, Seismology
Education
The University of Texas at El Paso 2011 — 2012
Master of Science (MS), Geology/Earth Science, General
University of Southern Maine 2009 — 2011
Bachelor of Arts (BA), Geology/Earth Science, General
Principia College 1990 — 1992
Maine Medical Center November 2014 - Present
The Cedars November 2013 - Present
Springbrook Center April 2013 - November 2014
AAA Northern New England November 2006 - April 2013
Borders Books and Music May 2005 - November 2006
West Point Stevens June 2002 - February 2005
Skills
Ability to manage and..., Exceptional..., Well organized and goal..., Calm in pressure..., Dependable Team Player, People Skills, Leadership
Education
Southern Maine Community College 2007 — 2012
Associate of Science (A.S.), Registered Nursing/Registered Nurse
University of New England 2000 — 2001
Medical Biology
MetLife January 2014 - Present
AAA Northern New England June 2010 - September 2014
Skills
Property, Life Insurance, Casualty Insurance, Commercial Insurance, Term Life Insurance, Umbrella Insurance, Insurance, Property & Casualty...
Education
Green Mountain College 1987 — 1991
Bachelor's Degree, Liberal Arts and Sciences/Liberal Studies
AAA Northern New England March 2014 - Present
EF Education First November 2012 - March 2014
Victoria's Secret 2009 - 2011
Target July 2005 - June 2008
Skills
Customer Service, Time Management, Microsoft Office, Microsoft Word, Microsoft Excel, Teamwork, Telephone Skills, Salesforce.com, Sales, PowerPoint, Social Networking, Facebook, Event Planning
Education
Stonehill College 2007 — 2011
Bachelor of Arts (B.A.), Psychology
Sebago Trails Paddling Co. January 2013 - Present
AAA Northern New England January 2013 - Present
Marriott International, Inc (Lodging Industry) February 2012 - June 2012
Seaspray Kayaking June 2009 - August 2011
Johnson & Wales University November 2009 - May 2011
Skills
Tourism, Microsoft Office, Customer Service, Event Management, Social Media, Microsoft Excel, Hotels, Online Advertising, Hospitality, Marketing Strategy, English, Microsoft Word
Education
Johnson and Wales University 2008 — 2012
Travel, Tourism & Hospitality Management
Charles River Development June 2014 - Present
Eze Software Group January 2013 - June 2013
John Hancock Financial Services January 2012 - June 2012
AAA Northern New England June 2010 - August 2011
Mercy Hospital June 2006 - August 2009
Skills
Finance, Analysis, Communication, Public Speaking, Customer Service, Lawson General Ledger, Microsoft Excel, Microsoft Office, Learning Quickly, Project Management, Time Management, Member of Toastmasters, Accounting, Management, Fixed Income, Financial Strategy, Portfolio Management
Education
Northeastern University 2013 — 2014
Master of Science (MS), Finance, General
Northeastern University 2010 — 2014
Bachelor of Science (BS), Business Administration with Finance Concentration
Reeves Insurance Agency, LLC. December 2013 - Present
Acorn Organic Salon June 2013 - January 2015
SellMyTimeshareNOW, LLC August 2013 - December 2013
AAA Northern New England June 2011 - August 2013
Skills
Customer Service, Time Management, Customer Retention, Email Marketing, Direct Marketing, Social Media Marketing, Online Advertising, Outstanding..., Multitasking Skills, Sales Operations, Cold Calling Experience, Lead Development, Work in A Fast Paced..., Team Leadership, Microsoft Office, Market Analysis, Marketing
Education
University of New Hampshire - Whittemore School of Business and Economics 2007 — 2011
Bachelor of Science (BS), Business Administration: Marketing
Dover High School 2003 — 2007
Diploma
Biogen Idec January 2013 - Present
Novartis Institutes for BioMedical Research July 2004 - January 2013
Hanscomb, Faithful, & Gould 2002 - 2004
AAA Northern New England January 1993 - January 1999
Skills
Pharmaceutical Industry, Biotechnology Industry, Executive..., Outlook, Microsoft Office, Organized Multi-tasker, Teamwork, Problem Solving, Adaptability, Communication Skills, Copy Editing, Customer Service, Cost Management, Budget, Accounting, Space Management, Hands-on Training, Instructor-led Training, Leadership, SharePoint, Budgets, Microsoft Excel, Much Ado About Nothing..., External Liaison, Collaboration, Strategic Partnerships
Education
Harvard University 2006 — 2010
Masters in Liberal Arts, General Management, Finance & Control
Berklee College of Music 1999 — 2002
BA, Film Scoring, Drums & Orchestral Percussion
The Univeristy of Maine System Office January 2012 - Present
Her Campus September 2011 - Present
AAA Northern New England June 2011 - August 2011
Camp Ketcha June 2009 - August 2011
Skills
Written Skills, Community Outreach, Community Relations
Education
University of Maine 2008 — 2012
B.A., Communication
Gorham High School 2004 — 2008
AAA Northern New England July 2005 - Present
Skills
Project Management, Process Improvement, Team Building, Negotiation, Sales&Marketing, Avaya, Avaya IP Telephony, Telecommunications, Cabling, Hands-on Technical..., Vendor Relationships, Vendor Management Skills, Vendor Management, Business Analysis
Education
Northern Maine Community College 1985 — 1987
Associate's degree, Small Business Administration/Management
Presque Isle High School 1982 — 1985
Lewiston Public Schools July 2015 - Present
Lewiston Public Schools January 2012 - June 2015
AAA Northern New England 2008 - January 2012
McAllen ISD through Teach For America 2007 - 2008
AAA Northern New England 1998 - 2007
Morse, Payson & Noyes 1985 - 1998
Skills
Budgets, Forecasting, Financial Reporting, Leadership, Internal Controls, Auditing, Business Planning, Contract Negotiation, Project Planning, Insurance, Strategic Planning, Leadership Development, Process Improvement, Coaching, Human Resources, Data Analysis, Operations Management, Customer Satisfaction
Education
University of Southern Maine
Masters, Business
United States Naval Academy
Oceanography
University of West Florida
BA, Accounting
AAA Auto Club South May 1997 - February 2013
AAA Merrimcak Valley May 1997 - February 2013
BJ’s Wholesale November 1991 - April 1997
AAA Northern May 1980 - September 1991
AAA Northern New England June 1982 - May 1991
Bendix Internationsl/Fram Autolite July 1978 - April 1980
Skills
Microsoft Office, Microsoft Excel, Customer Service, English, Windows, Research, Teaching, Public Speaking, Retail, Sales, Inventory Management, Training, Call Centers
Education
Suffolk University 1976 — 1978
Bachelors, Psychology/Criminal Justice
Westbrook College 1972 — 1974
Associates Degree, Science/English
Time Warner Cable Business Class September 2015 - Present
Time Warner Cable Business Class June 2013 - Present
Windstream Communications January 2013 - June 2013
Windstream Communications June 2011 - January 2013
AAA Northern New England February 2010 - December 2010
Hannaford Bros. Co. May 2008 - August 2008
Hannaford Bros. Co. May 2007 - May 2008
Skills
Customer Service, Direct Sales, Management, Sales, Account Management, Team Building, Sales Process, Customer Retention, Solution Selling, Customer Satisfaction, Team Leadership, Time Management, Training, Call Centers, Lead Generation, Marketing, Cold Calling, Business Development, Human Resources, Salesforce.com, New Business Development, Selling, Telecommunications, Sales Operations
Education
University of Southern Maine 2005 — 2009
Bachelor of Arts (B.A.), Communication
The University of Edinburgh 2008 — 2008
Bachelor of Arts (B.A.), Communication
Foy Insurance March 2011 - Present
Whittemore Insurance 2008 - 2011
AAA Northern New England 2006 - 2008
Skills
Homeowners, Insurance, Umbrella Insurance, Casualty, General Insurance, Training, Sales, New Business Development, Casualty Insurance, Workers Compensation, Commercial Lines, Commercial Insurance, Brokers, Property & Casualty...
Education
New Hampshire Technical Institute 2005 — 2006
Alternative Teaching Certification, Education, 4.0
University of New Hampshire 1985 — 1989
Bachelor's Degree, Policitcal Science
Concord High School
Business and Industry Association of New Hampshire April 2000 - Present
Currier Museum of Art January 1997 - April 2000
AAA Northern New England November 1988 - January 1997
Skills
Government relations,..., Marketing Communications, Lobbying, Public Relations, Strategic Planning, Media Communications, Supervisory Skills, Public Policy, Membership Relations, Government, Program Management, Nonprofits, Legislative Relations, Public Affairs, Coalitions, Public Speaking, Grassroots Organizing, Speech Writing, Political Campaigns, Political Consulting, State Government, Marketing, Message Development, Political Communication, Legislation, Spokesperson, Economic Development, Strategic Communications, Politics, Community Development, Legislative Affairs, Crisis Communications, Coalition Development, Association Management, Media Relations, Grassroots Organization, Opposition Research, Grassroots Lobbying, Constituent Services, Campaign Strategies, Political Management, Legislative Policy, Community Organizing, Appropriations, Legislative Research, Policy Analysis, Federal Government, Energy Policy, Political Strategy, Grassroots
Education
Arizona State University 1978 — 1983
Bachelor of Arts (B.A.), European History / Political Science
American University of Paris 1976 — 1977
Automobile Club of Southern California April 2014 - Present
AAA Northern New England January 2011 - April 2014
AAA Northern New England September 2009 - January 2011
Skills
Leadership Development, Onboarding, Talent Management, Employee Relations, Team Building, Organizational..., Interviewing Skills, Human Resources, Employee Training, Training & Development, Training Delivery, Presentations, PHR
Education
Thomas College 2010 — 2012
MBA, Human Resource Management
University of Maine 2002 — 2006
BA, Sociology
AAA Northern New England November 2012 - November 2013
Sean Alonzo Harris Photography LLC November 2012 - January 2013
Macomber, Inc February 2001 - May 2011
Beacon Marketing/Vitalbasics Corporation January 2001 - February 2001
Kitchen Etc. November 2000 - December 2000
Skills
Photography, Digital Photography, Office Administration, Mac, Traffic Management, Data Entry, Layout, Portrait Photography, Image Editing, Image Manipulation, Art, Catalogs, Creative Writing, Editorial, Email Marketing, Portraits, Lightroom
Education
University of Southern Maine 2014 — 2017
Master's degree, Occupational Therapy/Therapist
Southern Maine Community College 2012 — 2014
University of New Hampshire 1996 — 2000
Bachelor of Arts, Russian
Norwich University 1999 — 1999
Russian School
Amesbury High School 1992 — 1996
H.S. Diploma
Grace House of Windham May 2011 - Present
New Hampshire Tours August 2009 - June 2012
AAA Northern New England July 2007 - August 2008
Travel Anywhere September 2003 - July 2007
Analog Devices, Inc. (formerly White Mountain DSP) March 2000 - November 2001
White Mountain DSP (aquired by Analog Devices, Inc.) February 1998 - March 2000
Hesser College July 1995 - November 1997
Skills
Event Planning, Customer Service, Event Management, Tourism, Social Media, Project Planning, Microsoft Office, Public Relations, Public Speaking, Promotions, PowerPoint, Trade Shows, Excel, Word, Social Media Marketing, Research, Small Business, Outlook, Groups, Hospitality, Administration, Coordination, Supervisory Skills, Marketing Communications, Teamwork, Market Research, Writing, Newsletters, Facebook, Data Entry, Google Groups, Management, Team Leadership, Social Networking, Microsoft Excel, Marketing, Microsoft Word, Team Building, Time Management, New Business Development, Photography, Online Marketing, Account Management, Marketing Strategy, Sales Management, Fundraising, Budgets, Email Marketing, Advertising, Online Advertising
Education
Hesser College 2009 — 2010
Applied Science, Psychology
Hesser College 1996 — 1998
Applied Science, Business Administration
New Hampshire Technical Institute 1993 — 1995
Computer Science, Business Computer Applications
Maine Escape Games March 2015 - Present
TMW Systems March 2013 - March 2015
Mason Associates, Inc. April 2007 - March 2013
Automobile Club of Southern California June 2005 - April 2007
AAA Northern New England August 1997 - June 2005
AAA Northern New England June 1996 - August 1997
AAA Northern New England May 1993 - June 1996
AAA Northern New England November 1992 - May 1993
GTE Products Corporation October 1988 - November 1992
Skills
AS400, SQL, SDLC, Application Development, Business Analysis, Software Project..., Requirements Analysis, Integration, IT Management, Databases, Testing, Process Improvement, Software Development, IBM iSeries, Microsoft SQL Server, Troubleshooting, Software Documentation
Education
Husson University 1998 — 2001
Bachelors Degree, Business Administration
Andover College 1986 — 1988
Associates Degree, Computer Science
Martin's Point Health Care February 2015 - Present
The Thomas Agency October 2012 - Present
The Pampered Chef March 2010 - Present
AAA Northern New England December 2011 - May 2013
FairPoint Communications January 2009 - September 2011
Pet Life August 2007 - February 2009
Skills
Customer Service, Microsoft Office, Telecommunications, Customer Experience, Telephony, Microsoft Excel, Team Building, Troubleshooting, Inventory Management, Customer Satisfaction, Process Improvement, Dispatching, Call Centers, Leadership
Education
University of New England 2014 — 2018
Pre-Medicine/Pre-Medical Studies
Bonny Eagle High School 2004 — 2008
Diploma
AAA Northern New England November 2012 - December 2013
Capital Health System September 2011 - August 2012
Server & Bartender June 2009 - August 2012
Acadia University October 2010 - July 2011
Skills
Research, Nutrition, Teaching, Public Speaking, Microsoft Office, Nutrition Education, Customer Service, Nonprofits, Qualitative Research, English, Nutritional Counseling, Dietetics, Social Media
Education
Acadia University 2008 — 2011
Bachelor of Science (B.Sc.), Nutrition and Dietetics
Dalhousie University 2006 — 2008
General Sciences
Alzheimer's Association® August 2014 - Present
Alzheimer's Association May 2013 - Present
AAA Northern New England November 2011 - March 2013
LIFT, Inc. January 2011 - August 2011
Wagamama Harvard Square March 2010 - August 2011
Fun Foods, Inc May 2003 - September 2010
Skills
Training, Microsoft Office, Customer Service, Outlook, Microsoft Excel, Microsoft Word, Access, Public Speaking, PowerPoint, Social Media, Research, Data Analysis, Policy, Customer Satisfaction
Education
Lesley University 2008 — 2011
B.A, Global Studies; Spanish culture; history, and literature
Universitat de Barcelona 2008 — 2009
Language Program, Hispanic Studies
AAA Northern New England March 2015 - Present
National Academy Museum and School January 2013 - May 2014
Clemente Soto Velez Cultural and Educational Center December 2010 - December 2012
Independent Contractor September 1997 - November 2010
El Museo del Barrio August 1991 - August 1997
Skills
Event Management, Proofreading, Project Coordination, Process Scheduler, Fine Art, Nonprofits, Painting
Education
The Catholic University of America 1983 — 1985
Art History
Maine Escape Games May 2015 - Present
HealthLeaders Media February 2013 - April 2015
MedTech Media January 2012 - January 2013
MedTech Media June 2011 - December 2011
AAA New York April 2009 - December 2010
AAA Northern New England October 1999 - November 2008
Skills
Copy Editing, Editing, Publishing, Proofreading, Newsletters, Web Content, Magazines, Social Media, Content Management, Journalism, Ap Style, Blogging, SEO copywriting, Newspaper, Copywriting
Education
Emerson College 2003 — 2004
Graduate Certificate, Publishing
Wheaton College (MA) 1990 — 1994
B.A., English Literature
Kaplan University April 2015 - Present
Maine Medical Center April 2014 - April 2015
Mercy Health System of Maine February 2014 - April 2014
Mercy Health System of Maine September 2012 - February 2014
AAA Northern New England May 2012 - September 2012
BONNEY Staffing Center August 2005 - June 2012
Limited Brands July 2004 - August 2005
Thornton Academy July 2002 - July 2004
Skills
Hiring, Customer Service, Interviewing, Talent Management, Writing, Social Media, Talent Acquisition, Sourcing, Taleo, Applicant Tracking..., Recruiting, Interviews, Temporary Placement, Temporary Staffing, Employee Benefits
Education
Elmira College 2000 — 2002
B.A., English Literature
Bradford College 1998 — 2000
English/Musical Theater
Thornton Academy 1994 — 1998
Diploma
Lincoln Gap Travel January 2014 - Present
Milne Travel American Express August 2012 - January 2014
AAA Northern New England February 2011 - July 2012
AAA Minnesota/Iowa August 2007 - February 2011
Auto Club Group 2007 - 2009
Sabre Travel Network April 2003 - September 2007
Macy's Travel Service October 2006 - June 2007
AAA Colorado October 1998 - March 2003
AAA Northern New England February 1995 - October 1998
Cubbers Restaurant September 1994 - February 1995
Skills
Vacation, Tourism, Cruises, Leisure Travel, Travel Planning, Adventure Travel, Leisure, Car Rental, Hotels, Honeymoons, Tour Operators, Hospitality, Airlines, Revenue Analysis, Team Building, Resorts, Hospitality Industry, Hotel Booking, Customer Service, Galileo, Ticketing, GDS, International Travel, Airline Ticketing, Apollo, Travel Agency, Sales, Event Planning, Online Marketing
Education
Champlain College 2004 — 2004
no degree, Marketing
Carlson Travel Academy 1990 — 2001
Travel Agent Certification, Travel & Tourism, Apollo, Geography
Plymouth State University 1993 — 1994
Geography
Middlebury College 1993 — 1993
no degree, Geography
Mount Abraham Union High School 1987 — 1993
Diploma, College Prep, 7-12
Lincoln Community School 1982 — 1988
WEX Inc. (NYSE: WEX) February 2015 - Present
bentoppi.com March 2012 - Present
Plixer International January 2014 - April 2014
AAA Northern New England March 2012 - December 2013
Carnival Cruise Lines July 2011 - October 2011
Maine Tennis and Track May 2006 - August 2009
Skills
Audio Engineering, Video Production, Video Editing, Graphic Design, Web Design, Sales, Network Architecture, Routing, Firewalls, SNMP, sFlow, IPFIX, Network Security, TCP/IP, Netflow, Cisco Technologies, Leadership, Networking, Marketing, Video, Lead Generation, Email Marketing, Social Media, Cold Calling, Blogging
Education
New England School of Communications 2009 — 2011
Bachelor's Degree, Communication and Media Studies, 3.4 GPA
WHS 2006 2002 — 2006
High School Diploma
AAA Northern New England September 2005 - Present
AAA Northern New England October 1998 - September 2005
AAA Northern New England January 1997 - October 1998
Moxie Outdoor Adventures April 1994 - August 1998
Shawnee Peak Ski Resort November 1993 - March 1998
Skills
Training Program..., Team Leadership, Team Building, Coaching, Public Speaking, Sales, Time Management, Customer Service, Project Planning, PowerPoint, Microsoft Access, Query Writing, Microsoft Excel, Outlook, Microsoft Publisher, Adobe Acrobat, Automotive Electronics, Driver Training, Microsoft Word
Education
Northeast Technical Institute 2002 — 2003
A+ (CompTIA) and Network + (CompTIA ), Computer Hardware and Networking Technology/Technician
Fryeburg Academy 1988 — 1992
www.erinmelito.com February 2012 - Present
Martin's Point Health Care March 2010 - Present
IDEXX Laboratories September 2008 - March 2010
AAA Northern New England April 2004 - September 2008
American Cancer Society January 2000 - May 2003
Skills
Coaching, Public Speaking, Team Building, Leadership Development, Training, Healthcare, Customer Service, Organizational..., Staff Development, Workshop Facilitation, Fitness Training, Nutrition, Wellness Coaching, Wellness, Leadership, Program Management, Process Improvement, Fitness, Training Delivery, Teaching, Strength Training, Change Management, Management, Instructor-led Training
Education
Saint Joseph's College 2007 — 2010
MBA, Business Administration
University of Southern Maine 1996 — 2000
B.S., Therapeutic Recreation
Central Connecticut State University 1994 — 1995
Graphic Design
AAA Northern New England April 2015 - Present
USANA Health Sciences January 2015 - Present
AAA Southern New England June 2004 - April 2015
Amica Mutual Insurance Company May 2000 - June 2004
Skills
Customer Service, Customer Relations, Team Building, Problem Solving, Negotiation, Team Leadership, Word, Mentoring, Microsoft Office, PowerPoint, Public Speaking, Excel, Coaching, Marketing Strategy, Budgeting, Strategic Planning, Event Planning, Sales Management, Public Relations, Account Management, Writing, Operations Management, Retail, Microsoft Word, Budgets, Insurance, Training, Call Centers, Microsoft Excel, Management, Sales, New Business Development, Customer Satisfaction, Leadership, Outlook, Time Management, Social Networking, Social Media
Education
Rhode Island College 2000 — 2004
Bachelor of Arts, Business Communications
Cranston High School East
AAA Northern New England July 2014 - Present
Maine International Trade Center September 2014 - December 2014
Holiday Inn Fort Washington August 2012 - May 2014
Residence Inn by Marriott Portland Downtown Waterfront September 2013 - January 2014
Jewish Community Alliance of Southern Maine May 2013 - December 2013
Comfort Suites Freeport Maine May 2010 - August 2012
Econo Lodge Freeport June 2009 - September 2009
Skills
Microsoft Office, Mac, PC, Google Maps, International Relations, Research, Canadian politics, Data Entry, Hotels, Collaborative Problem..., Negotiation, Customer Service, Event Planning, Social Networking, Teamwork, Event Management, Fundraising, Social Media
Education
Arcadia University 2012 — 2014
Master of Arts (M.A.), International Peace and Conflict Resolution, 3.37
International Peace & Security Institute
Post-Graduate Certification, 2013 The Hague Symposium in Post-Conflict Transitions and International Justice
Mount Allison University 2008 — 2012
Bachelor of Arts (B.A.), International Relations and Affairs, 3.203
De Haagse Hogeschool / The Hague University of Applied Sciences
Exchange Program, European Studies
Freeport High School 2004 — 2008
High School Diploma
Pinkerton Academy September 1986 - Present
AAA Northern New England July 2007 - July 2009
Mount View Jr. High School September 1984 - March 1986
Spaulding Jr. High School September 1983 - June 1984
Skills
Customer Service, Public Speaking, Coaching, Microsoft Office, Social Media, Team Building, Outlook, Building Relationships, Sales, Training, Microsoft Word, Microsoft Excel, PowerPoint, Travel Planning, Social Networking
Education
Rivier University 2009 — 2012
Principal's Certification
University of New Hampshire 1987 — 1993
M.S.T., English/Writing
University of Maine 1978 — 1983
B.S., English and Theatre
Sedgwick July 2015 - Present
Downeast Cider House May 2015 - Present
AAA Northern New England February 2013 - July 2015
PS Stearns Inc. February 2014 - May 2015
Cameo Marketing October 2013 - November 2013
GoGuerilla Media July 2013 - August 2013
Anchor Promotions January 2013 - March 2013
Illustrated London News June 2012 - August 2012
JLDesign Marketing June 2011 - June 2012
ICE Factor September 2011 - November 2011
Skills
Editing, Journalism, Blogging, Ap Style, Creative Writing, News Writing, Feature Articles, Proofreading, Press Releases, Social Media, Storytelling, Copywriting, Newspaper, Video Editing, Photoshop, Promotions, Marketing Strategy, Social Media Marketing, Barista Training, Creative Direction
Education
University of Maine 2010 — 2012
Bachelor of Arts (B.A.), Journalism
Colby Sawyer College 2008 — 2010
Communication, General
Cheverus High School 2004 — 2008
Diploma
University of Pittsburgh December 2013 - Present
Robert Half Management Resources June 2013 - December 2013
Robert Half Management Resources December 2012 - April 2013
FairPoint Communications December 2010 - November 2012
FairPoint Communications December 2009 - February 2012
Timberland April 2007 - April 2009
MEMIC 2003 - 2007
iCST 2001 - 2003
Wright Express 1999 - 2001
AAA Northern New England 1996 - 1999
Skills
Financial Accounting, Forensic Accounting, Financial Analysis, Accounting, Financial Reporting, Audit, Analysis, Inventory Management, Fixed Assets, Compliance, Internal Audit, Excel, Financial Modeling, Budgeting, Internal Controls, Forecasting, Risk Management, Insurance, Retail, Manufacturing, GAAP, Process Improvement, Microsoft Office, Management Consulting, Government Contract..., DFARS, Insurance Accounting, Regulatory Reporting, Revenue Recognition, Cost Accounting, Oracle Applications, Supervisory Experience, Sales Compensation, Financial Policies &..., Fraud Detection, Supply Chain Operations, Policy and Procedure..., Management, Auditing, Budgets, General Ledger, Finance, Payroll, Accounts Payable, Variance Analysis, Account Reconciliation, Financial Statements, Managerial Finance, Data Analysis, Cash Flow
Education
Southern New Hampshire University 2009 — 2013
MBA, Global Business, 3.1
Southern New Hampshire University 2010 — 2011
MBA, Forensic Accounting & Fraud Investigation, 3.8
Husson College 1986 — 1990
BS, Accounting
University of New England 1983 — 1983
Medical Biology
Bonny Eagle High School 1980 — 1983
MaineHealth 2011 - Present
AAA Northern New England 2007 - 2010
AAA Northern New England 2001 - 2007
Skills
Training
Education
University of Southern Maine 2010 — 2015
Master's Degree, Adult and Higher Education
University of Maine
Bachelor of Arts (BA), English Language and Literature
ManpowerGroup August 2015 - Present
Bonney Staffing Center October 2014 - August 2015
Portland Computer Copy Inc May 2014 - September 2014
SironaHealth, Inc. November 2013 - May 2014
Omnicare Inc. July 2013 - November 2013
Advantedge Healthcare Solutions March 2013 - June 2013
AAA Northern New England December 2012 - February 2013
Multiband Corporation March 2012 - September 2012
Xerox October 2010 - March 2012
Medical Care Development, Inc. March 2010 - August 2010
Skills
Data Entry, Recruiting, Accounts Payable, Accounts Receivable, Customer Service, Telephone Reception, Switchboard Operator, Receptionist Duties, Filing, Microsoft Office, Microsoft Word, Microsoft Excel, microsoft outlook, Fax, Email, Internet Explorer, Tablets
Education
Kaplan University-Maine Campus 2010 — 2011
Bachelor’s Degree, Medical Office Management/Administration
Oxford Hills Comprehensive High School 2005 — 2008
High School
Landmark Aviation October 2011 - Present
AAA Northern New England November 2007 - October 2009
Expedia, Inc. October 2005 - March 2007
Independence Air August 2004 - October 2005
British Airways August 2001 - August 2003
Going Places Travel Agency February 1999 - March 2001
Skills
Customer Service, Airline Ticketing, Airline Reservations, General Aviation, Management, Business Aviation, Computer Proficiency, Car Rental, Hotel Booking, Cruise Lines, Sabre, Airlines, Airports, Travel Management, Ticketing, Flights, Commercial Aviation, Aviation, Tourism, Business Travel, Reservation, Booking Systems, Hospitality, Leisure Travel, IATA, Aircraft, Travel Planning, Human Factors, Telephone Skills, Cruises, Vacation, Hotels, Internet Explorer, Training, Front Office, International Travel, Hospitality Industry, Receptionist Duties, Travel Arrangements, Ground Handling, Hospitality Management
Education
University of Plymouth 1996 — 1997
NVQ Levels 1-5, Social Care
University of Plymouth 1985 — 1988
Bachelor's degree, English Language and Literature, General
MOUNTAIN, LTD. March 2015 - Present
AAA Northern New England October 2014 - March 2015
AAA Northern New England December 2013 - October 2014
Zugibe Vineyards June 2013 - October 2013
Leaf Kitchen Restaurant May 2012 - August 2013
Martini Student Newspaper February 2012 - May 2013
Hobart and William Smith Colleges September 2012 - March 2013
Welsh Women's Aid September 2011 - December 2011
Sanofi June 2010 - August 2011
B & C Taylor Paving May 2008 - August 2009
Skills
Customer Service, English, Event Management, Editing, Microsoft Office, Research, Outlook, Public Speaking, Human Resources, Activism, Publication Development, Social Media, Social Networking, Proficient Typing Skills, Writing, Event Planning, Facebook, Microsoft Excel, Microsoft Word
Education
Hobart and William Smith Colleges 2009 — 2013
Bachelor of Arts (BA), Psychology
University of Wales, Trinity Saint David 2011 — 2011
Study Abroad
US Army February 2011 - February 2015
AAA Northern New England November 2010 - February 2011
Maine State Music Theatre May 2009 - August 2009
Skills
Supervisory Skills, Military Training, Troubleshooting, Military Experience, Customer Service, Team Building, Security Clearance, Army, Carpentry, MIG welding, Data Entry, Outlook, Public Speaking, Windows Vista, Active Directory, Windows 7, Information Assurance, Help Desk Support, COMSEC
Education
University of Southern Maine 2015 — 2018
Master's Degree, Public Policy and Managment
Augusta State University 2012 — 2013
Master of Arts (M.A.), Early Childhood Education and Teaching
University of Maine at Farmington 2006 — 2010
Bachelor of Arts (B.A.), Theatre/Theater
Kennebec Valley Community College 2008 — 2009
Architectural Drafting and Architectural CAD/CADD
Saint Michael's College 2005 — 2006
Theatre/Theater
Pilgrim Studios July 2014 - Present
MelMarq Media February 2006 - Present
Pilgrim Studios July 2014 - July 2014
Shooters Inc./Marc Summers Productions June 2014 - June 2014
Sirens Media May 2014 - May 2014
Pilgrim Studios October 2013 - January 2014
Travel Channel September 2013 - September 2013
Anthem Blue Cross Blue Shield November 2010 - July 2012
AAA Northern New England September 2003 - November 2010
Talk America June 1999 - September 2003
Skills
Insurance, Editing, Process Improvement, Customer Service, Directing, Producing, Creative Writer, Video Editing, Video Production, Photography, Independent Film, Camera Assistant, Location Scouting, Television Studio..., Camera Operating, Camera Operation
Education
Lake Howell High School
Diploma
Southern Maine Community College
Associate of Science (AS), Communications and New Media
Tailor-Made Audio & Video, Inc June 2014 - Present
Creative Systems January 2013 - June 2014
Paul's TV October 2011 - October 2012
AAA Northern New England 2008 - 2011
Skills
Audio-Video Installation, Automotive Electronics, Apple OS, Data Wiring, Collections, Drywall, Security Cameras, Customer Service, Cell Phone Repeaters, Carpentry, Outdoor Speakers, Inventory Management, Multimedia Connectivity, Price Quotes, Proposal Generation, Programming, General Repairs, Digital Media, Door Phones, Staff Supervision, Technology Assessment, Troubleshooting, Wireless Networking, Video Calibration, Retail Sales, Technology Integration, Home Theater, Conflict Resolution, Sensitivity, Diversity, Customer Satisfaction, IP CCTV, Sound, Technical Support, Wiring, Consumer Electronics, Low Voltage, Projectors, Computer Hardware, Software Installation
Education
University of Massachusetts Lowell 2002 — 2002
Criminal Justice/Police Science
Tyler Technologies September 2015 - Present
Automobile Club of Southern California 2014 - September 2015
Automobile Club of Southern California 2013 - 2014
Automobile Club of Southern California 2011 - 2013
AAA Northern New England 2008 - 2011
AAA Northern New England 2005 - 2008
AAA Northern New England 2000 - 2005
AAA Northern New England 1999 - 2000
Skills
Insurance, Hiring, Employee Relations, Sales, Recruiting, Customer Service, Training, Leadership Development, Customer Satisfaction, Vendor Management, Leadership, Interviews, Coaching, Budgets, Human Resources, Management, Process Improvement, Team Building
Education
Connecticut College
Bachelor of Arts (BA), Political Science and Government
AAA Northern New England June 2012 - Present
Wayfair.com May 2010 - June 2012
CVS Caremark Corporation June 2008 - July 2010
Skills
Sales, Marketing, Customer Service, Marketing Strategy, Product Marketing, Direct Sales, Account Management, B2B, Sales Process, Cold Calling, Lead Generation, Customer Retention, Social Media Marketing, Social Networking
Education
University of New Hampshire -- Peter T. Paul College of Business and Economics 2006 — 2009
Bachelor of Science (B.S.), Business Administration and Marketing
University of New Hampshire - Whittemore School of Business and Economics 2005 — 2009
Business Administration, Marketing
Alden Torch Financial December 2014 - Present
Vermont Veteran Services at UVM May 2014 - Present
Data Remedies April 2014 - Present
Vermont Department of Mental Health April 2013 - April 2014
HillFresh Holdings Inc March 2011 - May 2013
AAA Northern New England June 2012 - August 2012
Portland Radio Group January 2012 - June 2012
Raymond James Financial Inc. June 2010 - August 2010
Hannaford Bros. Co. April 2007 - August 2010
Skills
Radio, Recruiting, Program Management, Microsoft Excel, PowerPoint, Research, Administration, Social Media, Nonprofits, Event Planning, Microsoft Office, Public Speaking
Education
Hamilton College 2007 — 2011
Bachelor of Arts (BA), Economics
USI Insurance Services May 2014 - Present
AAA Northern New England April 2011 - May 2014
Clean Harbors July 2010 - April 2011
Skills
Sales, Property, Customer Service
Education
Montana State University-Bozeman 2006 — 2010
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Cox Insurance Associates, Inc. August 2012 - Present
AAA Northern New England December 2009 - August 2012
Lender Processing Services, Inc. (LPS) July 2009 - November 2009
WCCO-TV July 2009 - July 2009
Mar-a- Lago Club November 2008 - May 2009
The Breakers September 2006 - May 2009
WPEC - CBS January 2008 - May 2008
Hazeltine National Golf Club June 2003 - May 2005
Skills
Customer Service, Selling Skills, Sales, Social Media, Marketing, Public Speaking, Strategic Planning, Account Management, Marketing Communications, Insurance
Education
Palm Beach Atlantic University 2006 — 2008
B.A., Broadcast Journalism; Sport Management
Bethel University 2004 — 2006
Chaska High School 2001 — 2004
Precision Manufacturing Solutions Inc. March 2012 - Present
AAA Northern New England November 2010 - March 2012
Macado's August 2001 - July 2009
Skills
Inventory Management, Troubleshooting, Sales, Customer Service
Education
Southern Maine Community College 2010 — 2012
Associate of Science (AS), Integrated Manufacturing
Galax High School 1993 — 1997
Port Discover June 2010 - May 2013
Elizabeth City Area Convention & Visitors Bureau April 2006 - May 2013
Albemarle Economic Development Commission January 2008 - June 2008
Deb's Hallmark October 2005 - June 2006
AAA Northern New England June 2004 - September 2004
Skills
Facebook, Social Media, Customer Service, Newsletters, Photoshop, Social Networking, Press Releases, Microsoft Office, Marketing, Social Media Marketing, Public Relations, Event Planning, Microsoft Excel, Microsoft Word, Web Site Production, Social Media Blogging, PowerPoint, Outlook, Publicity, Web Design, Time Management, HTML, Microsoft Publisher, Book Reviews, XP, Adobe Contribute, Multi-line Phone, Sony Vegas Video, Access, Photography, QuickBooks, Event Management, Videographer, Video Editing, Video Blogging, Blog Marketing, Newsletter Production, Company Newsletters, Photographers, Photo Editor, Event Photography, Press Release Submission, Media List Building
Education
Johnson & Wales University 2003 — 2005
Associate in Science, Travel & Tourism Management
Windham High School 1999 — 2003
Insulin Nation July 2013 - Present
Island Institute September 2005 - May 2013
AAA Northern New England September 2005 - May 2013
American Friends of Bucerius, New York (Unites States of America) January 2002 - May 2013
Maine Public Schools August 2001 - May 2002
Searsport Elementary School September 1999 - June 2001
Skills
Social Media, Editing, Proofreading, Non-fiction, Writing, Copy Editing, Creative Writing, Books, Journalism, Blogging, Stories, Newsletters, Newspaper, Research, Teaching, History, Public Speaking, Tutoring, Non-profits, Speech Writing, Theatre, Nonprofits
Education
University of Findlay 1998 — 1999
Earlham College 1994 — 1998
Bachelor of Arts degrees, Spanish and History
AAA Northern New England July 2012 - Present
WRS Insurance & Retirement Planning November 2010 - September 2012
Aflac 2007 - 2012
Southern Maine Community College 2010 - 2011
Salem Advisory Group, LLC 2010 - 2010
Living Wealth Partners, LLC – An Agency of Guardian Life Insurance Company of America 2008 - 2010
National Life of Vermont 2008 - 2008
Sole Proprietor 2005 - 2007
HM Payson & Co 2004 - 2005
F.L.Putnam Investment Management Company 2000 - 2004
Skills
Underwriting, Insurance, Term Life Insurance, Life Insurance, Estate Planning, Financial Services, Strategic Financial...
Education
City University of Seattle
MBA, Personal Financial Planning
Norwich University
BA, Finance
Sanford Insurance Agency January 2014 - Present
AAA Northern New England March 2013 - January 2014
Sanford Insurance Agency 2014 - 2014
Ainsworth, Thelin, & Raftice October 2010 - March 2013
National Telephone and Technology January 1998 - September 2010
Skills
Microsoft Office, Telecommunications, Project Management, Insurance, Customer Service, Call Centers, Team Building, Process Improvement, Training, Event Planning, Research
Education
University of New Hampshire 2002 — 2008
Master's degree, Justice Studies
Liberty Mutual Insurance January 2003 - Present
AAA Northern New England January 2002 - December 2003
Skills
Relationship building, Customer Satisfaction, Innovative Problem..., Inter-personal, Customer Service, Employee Benefits, Time Management, Sales, Account Management, Life Insurance, Marketing, Insurance, Banking, Credit, Management, Customer Retention, Property & Casualty..., Cold Calling, Term Life Insurance, Umbrella Insurance, Underwriting, Whole Life, Call Centers
Education
Hampden Academy 1989 — 1993
General
Eastern Maine Community College
AAA Northern New England September 2014 - Present
Thirsty Moose Taphouse August 2012 - August 2014
LionWise LLC October 2011 - October 2012
The Atom Group June 2010 - October 2011
Robert half - office team February 2010 - June 2010
VKernel June 2008 - October 2008
eCoast Sales Solutions February 2005 - June 2008
Overland & Express Travel September 1999 - November 2002
Skills
Salesforce.com, CRM, Business Development, Sales, Sales Operations, New Business Development, Channel Partners, Sales Management, Security, Human Resources, Storage, Account Management, Cisco Technologies, Databases, Email Marketing, Lead Generation, Social Media Marketing, Social Media, Online Advertising, Networking, Cold Calling, Management, Marketing, Online Marketing, Customer Service, Direct Sales
Education
Travel Education Center 1992 — 1994
Associates Degree
Southern New Hampshire University
Bachellor's Science
Stone Coast Fund Services January 2015 - Present
TD October 2013 - January 2015
Wasabi Ventures, LLC January 2013 - May 2013
TD July 2012 - August 2012
AAA Northern New England June 2010 - July 2012
Cheverus High School December 2005 - March 2009
Skills
Microsoft Excel, Microsoft Office 2007, Time Management, Analysis, Management, Budgets, Leadership
Education
Loyola University 2009 — 2013
Bachelor of Business Administration, Finance; Finance
University of Auckland 2011 — 2011
Cheverus High School 2005 — 2009
High School Diploma
Markel Corporation August 2009 - September 2015
Covington Travel August 2008 - April 2009
AAA Mid-Atlantic February 2006 - August 2007
AAA Northern New England June 2004 - August 2005
Skills
Leisure Travel, Disney Vacations, Cruise Lines, Travel Insurance, Hotel Booking, Customer Service, Workers Compensation, Property & Casualty..., Organization Skills, Airline Reservations, Car Rental, Microsoft Excel, Microsoft Word, Microsoft Office, Hotel Administration, Supervisory Skills, Apollo GDS, Data Entry, Cruises, Sales
Education
Husson University 2002 — 2005
Bachelor of Science (B.S.), Business Administration
Andover College (Purchased by Kaplan University) 2000 — 2002
Associate's degree, Office Administration
Acadia Insurance (a W. R. Berkley Company) June 2015 - Present
United Insurance September 2012 - May 2015
AAA Northern New England May 2011 - September 2012
University of Maine August 2007 - May 2011
Skills
Customer Service, PowerPoint, Microsoft Office, Public Speaking, Social Media, Team Building, Insurance, Strategic Planning, Teamwork, Budgets, Advertising, Sales, Retail, Inventory Management, Leadership, Microsoft Word, Time Management, Customer Satisfaction, Microsoft Excel, Marketing, Property & Casualty...
Education
University of Maine 2007 — 2011
BS, Business Administration - Management
Scent-Sations, Inc. ~ Home of Mia Bella's Gourmet Products! October 2003 - Present
Scent-Sations, Inc - Home of Mia Bella Gourmet Products! October 2003 - Present
Scent-Sations, Inc. Home of Mia Bella's Gourmet Candles & Other Gourmet Products 2003 - Present
Direct Sales Association 2003 - Present
AAA Northern New England October 1990 - July 2003
Skills
Entrepreneur, Home Based Business, Online Advertising, Public Speaking, Home, Network Marketing, Direct Sales, Social Networking, Customer Service, Sales, Marketing, Social Media Marketing, Entrepreneurship, Email Marketing, Time Management, Online Marketing, Fundraising, Small Business, Team Building, Advertising, Lead Generation, Coaching, Direct Marketing, Marketing Strategy, Sales Management, Web Marketing, Social Media, Retail, Leadership, Facebook
Education
Eastern Airlines School of Flight Attendants 1972 — 1973
Flight Attendant
University of Maine
University of Maine
Marketing
WEX Inc. (NYSE: WEX) June 2015 - Present
WEX Inc. (NYSE: WEX) June 2014 - June 2015
WEX Inc. (NYSE: WEX) May 2013 - June 2014
Unum April 2012 - May 2013
Unum August 2010 - April 2012
AAA Northern New England September 2007 - September 2010
AAA Northern New England July 2005 - August 2007
Swett & Crawford March 2003 - July 2005
Woodin & Co, Inc October 1998 - February 2003
Skills
Customer Service, Underwriting, Strategic Planning, Process Improvement, Property & Casualty..., Insurance, Account Management, Sales, Team Building, Employee Benefits, Training, Salesforce.com, Life Insurance, Disability Insurance, Term Life Insurance, General Insurance, Liability, Brokers, Umbrella Insurance, Customer Satisfaction, Coaching, Relationship Management, Financial Services, Long-term Care, Casualty, Claims Management, Commercial Insurance, Professional Liability, Claim, Homeowners, Vendor Management, Sales Process, Lead Generation, Cold Calling, Credit, Strategic Financial..., Microsoft Excel, Commercial Lines, Casualty Insurance
Education
University of Southern Maine 1996 — 2002
University of Maine 1996 — 1997
Garnsey Brothers Insurance Center July 2010 - Present
AAA Northern New England June 2005 - September 2009
Electric Insurance Company June 2000 - June 2005
Electric Insurance Company 2000 - 2005
Skills
Microsoft Office, Insurance, Property & Casualty..., Commercial Insurance, Training, Call Centers, Team Building, Workers Compensation, Claim, Sales, Customer Service
Education
North Shore Community College 1984 — 1990
Adventure Marketplace April 2014 - Present
Maine Outdoor Adventure Club - MOAC April 2013 - Present
New England Disabled Sports November 2006 - Present
AAA Northern New England January 2002 - January 2014
CIEE April 2009 - June 2011
Away.com August 2000 - November 2001
Public Sector January 1994 - January 1998
Creative Gourmet January 1991 - January 1994
Suffolk University Law School March 1990 - January 1994
YES 1989 - 1994
Skills
Travel, Administration, Event Management, Adventure Travel, Community Outreach, Research, Educational Programming, Recruiting, Project Management, Facebook, Fundraising, Leisure Travel, Account Management, Non-profits, Marketing, PowerPoint, Teaching, Leadership, Educational Programs, Social Media, Sales, Training, Coaching, Travel Management, Public Speaking, Tourism, Social Media Marketing, Microsoft Word, Team Leadership, Budgets, Marketing Communications, Data Analysis, Leadership Development, Strategic Planning, Microsoft Excel, System Administration, Management, Direct Sales, Marketing Strategy, Negotiation, Employee Training, Sales Management, Social Networking, New Business Development, Outlook, Microsoft Office, Public Relations, Customer Service, Hospitality, Event Planning
Education
Suffolk University 1990 — 1994
Bachelor's degree BS, Sociology/Secondary Education, Magna Cum Laude
ICTA - Institute of Certified Travel Agents 1985 — 1987
CTC, Tourism and Travel Services Management
Hamel Actual Business College 1980 — 1981
Certificate, Tourism and Travel Services Management
Woodridge High School, Peninsula, OH 1975 — 1979
MetLife September 2014 - Present
AAA Northern New England June 2010 - September 2014
Idearc Media 2008 - 2010
Talking Phonebook July 2003 - December 2008
Education
Green Mountain College 1988 — 1992
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Tyler Technologies September 2012 - Present
AAA Northern New England August 2008 - August 2012
Manpower Professional 2007 - 2008
Enterprise Rent-A-Car 2004 - 2007
Skills
Employee Relations, Recruiting, Onboarding, Talent Acquisition, Technical Recruiting, Resume Writing, Talent Management, Applicant Tracking..., Human Resources, Customer Service, Interviews, College Recruiting, Hiring
Education
Assumption College 2000 — 2004
Bachelor of Arts, English
Baker Newman Noyes November 2014 - Present
BlueTarp Financial May 2013 - November 2014
CashStar January 2011 - May 2013
CashStar November 2009 - January 2011
AAA Northern New England May 2008 - November 2009
Citi July 2007 - May 2008
AAA Northern New England December 2006 - June 2007
AAA Northern New England December 2005 - December 2006
AAA Northern New England May 2005 - December 2005
AAA Northern New England December 2004 - May 2005
Skills
Accounting, Auditing, Risk Management, Internal Audit, Microsoft Excel, Financial Analysis, Microsoft Word, Internal Controls, Account Reconciliation, General Ledger, Microsoft Dynamics, Peachtree, QuickBooks, Excel, Word, Visio, Outlook, Google Apps, Epicor, Total Return, MySQL, Tableau, QlikView, R
Education
Southern New Hampshire University
Master of Science, Data Analytics
Southern New Hampshire University 2007 — 2008
Certificate of Graduate Study, Forensic Accounting & Fraud Examination
University of Southern Maine - School of Business 2003 — 2006
Bachelor of Science, Business Administration
Vermont Lake Monsters June 2015 - Present
AAA Northern New England August 2014 - Present
Hickory Farms, Inc. October 2014 - December 2014
North Country Federal CU July 2013 - August 2014
Northfield Savings Bank VT December 2010 - July 2013
Holiday inn South burlington vermont March 2009 - December 2010
Richfield Hospitality March 2005 - February 2009
Doubletree Hotel March 2004 - February 2009
Skills
Hotels, Front Office, Hospitality, Hospitality Management, Hospitality Industry, Micros, Food & Beverage, Hotel Management, Customer Service, Catering, Meeting Planning, Customer Satisfaction, Event Planning, Banquets, Restaurants, Vehicle Routing, Travel Planning, Airlines, Airports, MICROS, Travel Arrangements, Travel Management
Education
Champlain College
Associate's degree, Hotel, Motel, and Restaurant Management
WB Mason March 2012 - Present
BRIKO North America January 2011 - August 2011
AAA Northern New England July 2008 - November 2010
AAA Northern New England July 2008 - November 2010
Smugglers' Notch Resort 2007 - 2008
Rossignol April 2001 - June 2007
Skills
Customer Service
Education
Saint Michael's College 1996 — 2000
BS, Business Administration
Titan America June 2013 - Present
Tarmac December 2011 - Present
Titan 2011 - 2012
Tarmac January 2010 - November 2011
Titan America January 2009 - January 2010
Tarmac March 2006 - December 2008
Onsite Fuel Service 2005 - 2006
Concrete Cutting & Breaking 2004 - 2005
Taylor Petroleum 2002 - 2004
AAA Northern New England 1999 - 2002
Skills
Building Materials, Operations Management, Budgets, Team Building, Purchasing, Contract Negotiation, Customer Service, Strategic Planning, Logistics, Inventory Management, Negotiation, Process Improvement, Microsoft Office, Forecasting, Contract Management, Microsoft Excel, Sales, Procurement, Sales Management, Continuous Improvement, Outlook, Small World, Process Scheduler, Pricing, Cement, Manufacturing, Inventory Control
Education
Barry University 2006 — 2008
BS In Business Administration, Business
Florida Southern College 2003 — 2006
Cross Insurance June 2014 - May 2015
Combined Worksite Solutions November 2013 - June 2014
AAA Northern New England January 2010 - October 2013
Williams-Sonoma, Inc. April 2007 - November 2007
Gap Inc. August 1994 - April 2007
Skills
Life Insurance, Health Insurance, Property & Casualty..., Insurance, Customer Service, Sales, Sales Management, Marketing, Time Management, Training, Management, Retail, Leadership, Visual Merchandising, Store Management, Merchandising, Loss Prevention, Account Management, Team Building, Human Resources, New Business Development, Customer Satisfaction, Customer Retention
Education
Radford University 1996 — 2000
Bachelor of Business Administration (BBA), Marketing/Public Relations
Hayfield Secondary School 1990 — 1996
High School Diploma
Dealer.com June 2013 - Present
Child Travel Services June 2004 - June 2013
AAA Northern New England April 2002 - April 2003
American Express Travel October 1998 - March 2002
Skills
Online Travel, Ticketing, Hotel Booking, Hotels, Airlines, Travel Insurance, Hospitality, Resorts, International Travel, Hospitality Industry, Account Management, E-commerce, Revenue Analysis, Meeting Planning, Tourism, Travel Management, Customer Service
Education
Jefferson Community College 1996 — 1998
Associate of Arts and Sciences (AAS), Hospitality and Tourism Management
AAA Northern New England May 2011 - Present
Skills
Content Development, Email Marketing, Reporting & Analysis
Education
University of Southern Maine
Bachelor's degree, Communication and Media Studies
Southern Maine Community College
Associate's degree, Communication and New Media
Falmouth High School
Erie Insurance Group September 2014 - September 2015
Schott Pharmaceutical Packaging/Schott N.A. November 2013 - September 2014
Turn5, Inc. AmericanMuscle.Com May 2012 - August 2013
ACS Incorporated, A Xerox Company August 2008 - May 2012
AAA Northern New England 2007 - 2008
J.J. Keller and Associates November 2004 - June 2006
AAA East Central November 2000 - November 2004
Skills
Call Centers, Customer Service, Call Center, Account Management, Customer Experience, Workforce Management, Operations Management, Customer Satisfaction, Team Building, Training, Team Leadership, Process Improvement, SAP, Customer Retention
Education
San Diego State University-California State University 1985 — 1988
B.S., Business Admin - Marketing
Portsmouth Internal Medicine Associates July 2013 - Present
Hesser College November 2012 - July 2013
AAA Northern New England September 2010 - November 2012
HESSER COLLEGE 2012 - 2012
Serco March 2008 - July 2010
Skills
Microsoft Office, Event Planning, Coaching, Community Outreach, Travel Planning, Travel Management, Travel, Customer Satisfaction, Customer Service, Customer Retention, Sales, Sales Management, Geography, Government, Immigration Law, Immigration Issues, Global Marketing, Global Immigration, Immigration Policy
Education
Hesser College 2012 — 2013
CMA, Medical/Clinical Assistant
Southern New Hampshire University 2002 — 2007
Bachelor of Science (BS), International Business Management
Southern New Hampshire University 2002 — 2007
Master of Business Administration (M.B.A.), Concentration International Business
Medical Mutual Insurance Company of Maine July 2013 - Present
Medical Mutual Insurance Company of Maine February 2006 - July 2013
Pepperell Bank & Trust 2005 - 2006
Forum Financial Group 1998 - 2005
AAA Northern New England May 1995 - June 1998
Fleet Bank of Maine 1991 - 1995
Maine Savings Bank 1983 - 1991
Macdonald Page & Co LLC June 1980 - February 1983
Skills
Financial Analysis, Financial Reporting, Banking, Financial Services, Mutual Funds, Accounting, Reinsurance, Internal Audit, Insurance, Business Analysis, Fund Accounting, Internal Controls, Budgets, Strategic Financial...
Education
Southern New Hampshire University 1985 — 1988
Master of Business Administration (MBA)
Thomas College 1976 — 1980
Bachelor of Science (B.S.), Accounting
AAA Northern New England June 2010 - Present
Hannaford Bros. Co. May 1985 - May 2010
Skills
Senior Executive..., Leading..., Leadership Development, Employee Engagement, Succession Planning, Organizational..., HIgh Performing Teams..., Human Resources, Onboarding, Employment Law, Legal Compliance, Employee Training, Employee Benefits, Coaching, Talent Management, Talent Acquisition, Recruiting, Compensation & Benefits..., Project Management, Conflict Resolution, Team Facilitation, Benefits Administration, Employee Relations, Performance Management
Education
University of Massachusetts, Amherst
Bachelors of Science, Education
AAA Northern New England February 2010 - Present
AAA 2010 - Present
Skills
Umbrella Insurance, Homeowners, Property & Casualty..., General Insurance, Commercial Insurance, Casualty, Insurance, Life Insurance, Liability, Underwriting, Watercraft, Flood Insurance, Whole Life, Term Life Insurance, Licensed Property &..., RV
Education
University of New Hampshire - Whittemore School of Business and Economics 2004 — 2008
bachelor's degree, Business, Management, Marketing, and Related Support Services
Hartford School of Music 2004 — 2005
AAA Northern New England February 2002 - Present
Rosenbluth International 1998 - 2001
Safaris Events 1991 - 1995
Education
St. Lawrence University 1979 — 1983
BA, Languages
AAA Northern New England November 2009 - Present
Skills
Employee Relations, Benefits Administration, Onboarding, Applicant Tracking..., Talent Acquisition, Recruiting, Talent Management, Human Resources, Interviews, Hiring, College Recruiting, Resume Writing
Education
Ithaca College
University of Southern Maine
Bachelor of Science (B.S.), Psychology
Henrietta D Goodall Hospital August 2006 - March 2013
AAA Northern New England August 2002 - August 2006
Internal Medicine Associates June 1993 - July 2001
Skills
Medical Terminology, Hospitals, Healthcare, Customer Service, Microsoft Office, Project Management, Healthcare Management, Clinical Research, Nursing, Microsoft Excel, PowerPoint, Microsoft Word, Healthcare Information..., EMR, Outlook
Education
Husson College
Associates Degree, Medical Office Management/Administration
TEC TRAVEL
CERTIFICATE, Tourism and Travel Services Management
AAA Northern New England September 1985 - Present
Skills
Travel Insurance, Customer Service, Travel Management, Sales, Travel Planning, Leisure Travel, Tourism, Sales Management, Customer Satisfaction, Vacation
Education
University of Maine
AAA Northern New England August 1991 - Present
Skills
Travel Planning, Leisure Travel, Adventure Travel, Accredited Cruise..., Certified Travel...
Education
Thomas College
AAA Northern New England July 2014 - Present
Paradigm Health Plans February 2013 - July 2014
Sun Life Financial September 2008 - February 2013
Sun Life Financial June 2007 - September 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Interviews, Health Insurance, Sales
Education
University of New Hampshire 2000 — 2004
Bachelor of Arts (B.A.), Atlantic History
AAA Northern New England August 2013 - Present
Pine Tree Cellular November 2008 - August 2013
Skills
Friendly Personality, Customer Service, Retail, Communication, Training, Professional Phone...
Education
Kaplan University 2013 — 2015
Bachelor's degree, Business Administration
Kaplan University 2008 — 2011
Associate's degree, Business Administration
AAA Northern New England July 2015 - Present
UPS June 2014 - July 2015
ATA Retail Services May 2013 - August 2013
TD May 2009 - August 2011
American Red Cross January 2008 - August 2008
Skills
International Relations, Globalization, Customer Service, Research, Microsoft Office, PowerPoint, English, Microsoft Excel, Public Speaking, Social Media, Microsoft Word, Teamwork, Political Science, Politics, Event Planning, International..., International Human..., French
Education
The University of South Dakota 2011 — 2014
Bachelor's Degree, International/Global Studies
Dalhousie University 2008 — 2009
International Business
AAA Northern New England December 2014 - March 2015
Peace Corps 2012 - 2014
Auburn School Department 2009 - 2012
Skills
General Music, Music Education, Teaching English as a..., Editing, Teaching
Education
University of Hartford 2005 — 2009
Bachelor of Music