AAA Southern New England
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AAA Southern New England Employees
Thirty-One Gifts November 2013 - Present
AAA Ohio Auto Club November 2014 - February 2015
AAA Southern New England August 2008 - December 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Teamwork, Public Speaking, Social Media, Research, Java, SQL, HTML, Property & Casualty..., Umbrella Insurance, Insurance, Team Building, Sales, Account Management, Time Management, Training, Leadership, Management
Education
American InterContinental University 2011 — 2014
Business Management, Business Administration and Management, General, 3.10
Rasmussen College 2012 — 2012
Business Administration and Management, General
Chatham High School 1983 — 1987
high school diploma, General Studies
Marvel Studios February 2015 - April 2015
Northeast Utilities (CL&P, NSTAR, PSNH, WMECO,Yankee Gas) June 2014 - August 2014
UConn Intellectual Property and Entrepreneurship Law Clinic January 2014 - August 2014
UConn Center for Energy and Environmental Law June 2013 - December 2013
Law Offices of John T. Walkley January 2012 - August 2012
Massachusetts Public Interest Research Group (MASSPIRG) September 2010 - January 2011
AAA Southern New England July 2008 - August 2010
Skills
Writing, Critical Thinking, Customer Service, Microsoft Office, Social Media, Internet, Adobe Photoshop, Creative Direction, Social Networking, Creative Writing, Blogging, Photoshop, Event Planning, Research, Editing
Education
The University of Connecticut School of Law 2012 — 2015
Juris Doctor Expected, May 2015, Entertainment Law, Environmental Law
Brandeis University 2007 — 2011
Bachelor of Arts, English, Environmental Studies, Religious Studies
University of Bristol 2010 — 2010
English
Sea Education Association 2009 — 2009
Oceanography, Martime Studies, Nautical Science
WHDH-TV February 2012 - Present
Metro Networks June 2010 - October 2011
SmartRoute Systems, Inc. November 2007 - May 2010
SmartRoute Systems, Inc. June 2007 - November 2007
SmartRoute Systems, Inc. December 2003 - June 2007
City of Cambridge September 2002 - March 2003
AAA Southern New England August 1999 - May 2000
Arch Communications, Inc. September 1998 - May 1999
Arch Communications, Inc. February 1998 - September 1998
Skills
Television, Radio Broadcasting, Broadcast Journalism, Breaking News, Radio, Broadcast, Customer Service, Mac OS X, Mac OS, Call Center, OS X, Call Centers, Video, Radio Host, Radio Producing, Camera, Interviews, Sound, Adobe Audition, Broadcast Television, Facebook, Copy Editing
Education
Fairfield University 1992 — 1996
BA, History
Needham High School
Groupon February 2015 - Present
Nerdist Industries April 2012 - Present
Dorkly.com April 2014 - April 2015
George Street Pub April 2014 - March 2015
Sprint Nextel June 2004 - April 2014
Haxton’s Tollgate Liquors May 2006 - December 2009
AAA Southern New England May 1999 - June 2004
Spike’s Junkyard Dogs January 2001 - January 2004
Skills
Computer Repair, Social Media, Social Skills, Inventory Management, People Skills, People-oriented, Connecting People, Problem Solving, Collaborative Problem..., Team Building, Teamwork, Team Management, Comedy, Problem Analysis, Team-oriented, Pop Culture, Twitter, Facebook, Social Networking, Comic Books, Gadgets, Wikipedia, Social Interaction, Stand-up Comedy, comedy writing, Blogging, Social Media Blogging, General Office Skills, Team Leadership, Inventory Control, Collaboration, Troubleshooting, Salesforce.com, Telecommunications, Training, Management, Wireless, Social Media Marketing, Digital Marketing, Customer Experience, Store Management, Microsoft Word, Smartphones, Merchandising, Blackberry, Customer Service, Networking, Customer Satisfaction, Customer Engagement, Listening to customers
Education
Community College of Rhode Island
Cranston High School West
United Road Towing November 2014 - Present
AAA Southern New England October 2011 - December 2013
AAA Merrimack Valley November 2009 - October 2011
AAA Northern New England May 2008 - November 2009
Murray's Express June 2007 - April 2008
Symmetry Medical 2000 - 2006
Pollard Brook 2003 - 2005
RSD Enterprise 1994 - 2000
Lockheed Sanders September 1981 - April 1994
Skills
Tow & Recovery Certified, Roadside Problem..., Process Improvement, Process Engineering, Team Building, Six Sigma, Project Management, Operations Management, Strategic Planning, Continuous Improvement, Automotive, Customer Service, Budgets, Lean Manufacturing, Management, Product Development, Supply Chain, Fleet Management, Program Management, Cross-functional Team..., Account Management, Troubleshooting, Sales, Leadership, Purchasing, Project Planning, Customer Satisfaction, Logistics, Recruiting, Microsoft Office, Inventory Management, Coaching, Vendor Management, Supply Chain Management, Contract Negotiation, Analysis, Engineering, Business Analysis, Team Leadership, Data Recovery, Problem Solving, Sales Operations, Quality Assurance, Sales Management, Manufacturing, Negotiation, Training, Change Management, Business Planning, Human Resources
Education
Franklin Pierce College 1994 — 1998
•Bachelor of Science, Computer Information Systems
Littleton High School
High School Diploma, General Studies
AAA Southern New England September 2014 - Present
North Branford Public Schools March 2014 - June 2014
Guilford Public Schools December 2013 - June 2014
American Cruise Lines March 2012 - July 2013
GeoVisions 2011 - 2012
Defibtech 2007 - 2011
Guilford Public Schools 2006 - 2007
Resort Sales Counsel 1999 - 2001
Reed Travel Exhibitions (Division of Reed Elsevier) 1997 - 1999
Reed Travel Group (Division of Reed Elsevier) 1994 - 1997
Skills
Salesforce.com, Microsoft Office, PowerPoint, Excel, Sales Support, Sales Management, Advertising Sales, International Sales
Education
Branford Hall Career Institute-Branford Campus
Two Certificates, Legal and Executive Secretarial
T-Mobile November 2013 - Present
HERBALIFE an Independent Distributor April 2013 - Present
Shaw's Supermarkets January 2000 - July 2013
AAA Southern New England January 2005 - October 2006
Skills
Retail, Merchandising, Store Management, Data Entry, Cash Handling Experience, Phone Etiquette, Microsoft Office, POS
Education
LaSalle Academy 1997 — 2001
Community College of Rhode Island
AAA Northeast April 2015 - Present
AAA Southern New England September 2012 - April 2015
JCPenney June 2011 - May 2012
PepsiCo - Frito Lay November 2010 - June 2011
Cranston Municipal Employees Credit Union January 2010 - June 2011
Skills
Banking, Customer Satisfaction, Customer Service, Microsoft Excel, Sales, Training, Inventory Management
Education
Community College of Rhode Island 2006 — 2007
Criminal Justice and Corrections
Cranston High School East 2002 — 2006
High School Diploma
Staples August 2013 - Present
Staples January 2012 - August 2013
OneShield August 2009 - July 2011
Simon Property Inc September 2007 - August 2009
AAA Southern New England 2005 - 2007
Skills
Microsoft Suite, Visio, Program Management, Budgets, MS Project, Microsoft Excel, Forecasting, Marketing, PowerPoint, Inventory Management, Time Management, Event Management, Purchasing, New Business Development, Insurance
Education
University of Phoenix 2005 — 2007
MBA, Business
Becker College 2002 — 2005
BS, Business
Bridges to Performance LLC January 2012 - Present
Independent April 2011 - February 2012
Covidien January 2007 - April 2011
NECC 2011 - 2011
Sperian Protection 2004 - 2007
AAA Southern New England July 2000 - November 2004
Skills
Leadership, Deferred Compensation, Project Management, Consensus Building, Business Acumen, Performance Management, HRIS, Incentive Programs, Market Pricing, Salary, Compensation & Benefit
Education
Brown University
BA, Psychology
Milton Chiropractic & Rehabilitation November 2007 - Present
Tommy's Lounge March 2012 - November 2012
AAA Southern New England January 2005 - November 2007
Skills
Customer Service, Call Center, Administrative..., Appointment Scheduling, Insurance Background, Bartending, collecting payments
Education
Bay State College 2013 — 2015
Lincoln Technical Institute-Lincoln 2006 — 2007
Certificate in Medical and Billing
Framingham State University September 2013 - Present
Author 2012 - Present
Volunteer September 2012 - September 2014
CVS Caremark Corporation October 2001 - August 2012
AAA Southern New England 1999 - 2001
Johnson & Wales University 1996 - 1999
Skills
Creative Writing, Blogging, Investigative Research, Communication Skills, Customer Service, Travel Planning, Music, Digital Photography, Fashion, Social Media, Business Correspondence, Database Administration, Outlook, Microsoft Office, Data Privacy, Legal Assistance, Intellectual Property, Legal Research, Photography, Corporate Law, Administrative..., Social Networking, Management, Facebook, Public Speaking, Microsoft Excel, Administrative..., Research, Writing
Education
Johnson & Wales University 1997 — 1999
Associate of Arts and Sciences (A.A.S.), Tourism and Travel Services Management, 4.0
CCRI 1988 — 1990
Associate of Science (A.S.), Business Administration, 4.0
Rhode Island School of Design 2013 — 2013
Photoshop
Brown University 2012 — 2012
Creative Writing
Framingham State University 2015 — 2016
Bachelor of Arts (B.A.), History
Straumann February 2015 - Present
AAA Southern New England January 2004 - July 2014
Berklee College of Music September 1998 - June 2001
Skills
Project Management, Budgets, Account Management, Marketing, Strategic Planning, Microsoft Word, Marketing Strategy, Management, Team Building, Operations Management, Customer Service, Lean Manufacturing, Project Planning
Education
Northern Essex Community College 2005 — 2006
Psychology/sociology
Berklee College of Music 1997 — 2001
Film Scoring
Semmelweis Egyetem 1994 — 1996
Medicine, finished 2nd year
American Academy Nicosia Cyprus 1986 — 1994
PepsiCo May 2015 - Present
IN Marketing Services July 2013 - April 2015
IN Marketing Services July 2012 - July 2013
Syracuse University August 2008 - May 2012
Heine USA June 2011 - August 2011
ORBIS International November 2010 - December 2010
AAA Southern New England May 2008 - August 2010
Skills
Microsoft Office, Phone Etiquette, Customer Service, Public Speaking, CRM software, Adobe InDesign, Minitab
Education
Syracuse University 2008 — 2012
Bachelor of Science, Marketing, Managment
City University of Hong Kong 2010 — 2010
Bachelor of Science (B.S.), Marketing
AAA Northeast 2014 - Present
AAA Southern New England 2013 - 2014
AAA Southern New England 2011 - 2013
AAA Southern New England 2009 - 2011
The Barton Center for Diabetes Education, Inc. 2008 - 2009
Assumption College 2006 - 2007
American Chamber of Commerce in Australia October 2006 - December 2006
Tower Hill Botanic Garden June 2005 - August 2005
Skills
Microsoft Office, Adobe Creative Suite, SPSS, Web Content Management, Research, Web Analytics, Customer Relations, Publishing, Internet Strategy, Quality Assurance, Community Relations, Writing, Advertising, PowerPoint, Marketing Strategy, Online Marketing, Word, Marketing Communications, Excel, Editing, Market Research, Corporate Communications, Photoshop, Content Management, Digital Marketing, Graphic Design, Video Production, Project Management, Process Management, Content Strategy, Content Marketing, Social Media, Email Marketing, SEO, Leadership, Presentations, Relationship Management
Education
Bentley University 2010 — 2014
Master of Business Administration (MBA), Marketing and Information Systems & Technology, 3.88
Assumption College 2004 — 2008
Bachelor of Arts, Marketing, 3.96
R & R Truck Sales December 2012 - Present
AAA Southern New England February 2011 - August 2012
Wrayco Industries July 2005 - July 2009
AMF Bowling Centers January 2000 - July 2005
Skills
Troubleshooting, Software Documentation, Microsoft Office, Transportation, Inventory Management, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Close Attention to..., diesel mechanic..., Mechanical Aptitude, CDL Class A trained, Manufacturing, Leadership, Operations Management, Quality Assurance, Training, Continuous Improvement, Maintenance, Process Improvement, Team Building
Education
TDDS Technical Institute 2009 — 2010
Associate's degree/ Certificate, Diesel Mechanics Technology/Technician
Kent State University 2001 — 2004
none, Art Education
Art Institute of Pittsburgh 2000 — 2001
none, Industrial Design Technology
Graduated - Mogadore High School 1999 — 2000
Diploma of Completion, College Prep
Springfield High School 1996 — 1999
none, General Studies
Provant September 2015 - Present
Provant May 2015 - September 2015
Provant June 2014 - May 2015
AAA Southern New England January 2013 - June 2014
Skills
Call Centers, Leadership, Customer Service, Business Strategy, Forecasting, Team Building, Data Analysis, People Development, Training, Coaching, Management
Education
Johnson and Wales University
Bachelor's degree, Business Management
Community College of Rhode Island
Associate's degree, Business Administration
AAA Southern New England March 2012 - Present
AAA Southern New England May 2006 - March 2012
The Colibri Group July 2003 - February 2005
T-Mobile June 2001 - July 2003
Skills
Marketing Strategy, Advertising, Digital Marketing, Marketing Communications, Social Media, Email Marketing, Customer Service, Event Planning, Public Speaking, Direct Marketing, Marketing, Budgets, Microsoft Word, Online Advertising, Social Media Marketing, Microsoft Office, Outlook, Microsoft Excel, PowerPoint, Strategic Planning
Education
Rhode Island College 1997 — 2000
BS, Marketing and Advertising
Community College of Rhode Island 1995 — 1997
Associate's degree, Business Administration and Management, General
Various Theatres October 1999 - Present
AAA Southern New England October 2009 - Present
Boys and girls club providence June 2015 - August 2015
The YMCA of Pawtucket June 2005 - February 2013
Skills
Music Production, Video Production, Event Planning, Fundraising, Theatre, Entertainment, Stage, Acting, Performing Arts
Education
American InterContinental University 2015 — 2017
Bachelor's degree, Entrepreneurial and Small Business Operations
Hope high school 1999 — 2003
AAA Southern New England October 2003 - Present
AAA Southern New England November 1998 - September 2003
Skills
Team Building, Outlook, Data Entry, Leadership, Time Management, Public Speaking, Microsoft Word, Social Media
Education
The Sawyer School 1997 — 1998
Certificate, Travel and Tourism, 4.0 and two certificates with honors
Rhode Island College 1997 — 1997
None, Computer Science
Allied Technical Institute 1984 — 1985
Certificate, Computer Service Technician
Community College of Rhode Island 1978 — 1981
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Residential Mortgage Services, Inc. -- NMLS#1760 March 2014 - Present
AAA Southern New England March 2006 - March 2014
The Bank of Canton May 2004 - March 2006
Wells Fargo Home Mortgage February 2002 - May 2004
Putnam Investments 1999 - 2002
Skills
Mortgage Lending, Refinance, Loans, First Time Home Buyers, Loan Origination, Real Estate, Customer Service, Mortgage Banking, Reverse Mortgages, Credit, USDA, FHA financing, Residential Mortgages, Underwriting, VA loans, Banking, FHA, FHA Financing, VA Loans
Education
Fisher College
Bachelor's degree, Business
Amica Mutual Insurance April 2015 - Present
AAA Southern New England January 2014 - April 2015
AAA Southern New England June 2012 - January 2014
AAA Southern New England May 2011 - June 2012
Cox Communications 2006 - 2009
Cox Communications 2004 - 2006
Skills
Marketing Communications, Event Planning, Customer Service, Google Analytics, Account Management, PowerPoint, Microsoft Excel, Event Management, Advertising, Digital Marketing, Email Marketing, Marketing Strategy, Social Media Marketing, Marketing, Online Advertising
Education
Bryant University 2002 — 2010
Bachelor of Business Administration (BBA), Marketing & Communication
Bryant University
Bachelor of Business Administration (BBA), Marketing
Ground Signal December 2014 - Present
Ground Signal May 2014 - December 2014
Ground Signal September 2013 - May 2014
WEBN Boston May 2013 - May 2014
The Berkeley Beacon April 2013 - May 2014
Emerson College September 2012 - May 2014
Big Picture Soda Company November 2007 - August 2013
WERS 88.9 FM January 2013 - June 2013
AAA Southern New England October 2007 - December 2012
RDW Group January 2012 - May 2012
Skills
Photoshop, Public Speaking, Teleprompter, Digital Media, Writing, Idea Generation, Cross-functional Team..., Sales, Newsletters, Entrepreneurship, Social Media, Video Production, Blogging, Social Networking, Leadership, Facebook, Marketing, Start-ups, New Media, Public Relations, Online Marketing, Media Relations, Social Media Marketing, Marketing Communications, Business Development, Television, Research, Online Advertising, Editorial, Advertising, Content Development, Nonprofits, Video
Education
Emerson College 2012 — 2014
Bachelor's degree, Communication, Journalism, and Related Programs
Community College of Rhode Island 2009 — 2012
Associate's degree, Business
The Metropolitan Regional Career and Technical Center 2005 — 2009
High School, Business
AAA Northeast August 2013 - Present
AAA Southern New England August 2010 - August 2013
Education
Charter Oak State College
Gateway Community College
Associate of Science (AS), General Studies
Needham Driving School January 2014 - Present
AAA Southern New England October 2013 - January 2014
AAA Southern New England February 2013 - October 2013
Private January 2012 - April 2012
TreeTop Technologies January 2011 - January 2012
College Planning Strategies, LLC January 2008 - August 2009
Babson Executive Conference Center-ARAMARK/Flik February 2007 - September 2007
Babson College-ARAMARK November 2005 - June 2006
Skills
Microsoft Office, Office Management, Administrative..., Event Planning, Outlook, Customer Service, Access, Human Resources, PowerPoint, Event Management, Social Networking, Personal Assisting, Data Entry, Sales
Education
Cortiva Institute-Boston 2012 — 2014
Massage Therapy/Therapeutic Massage
Bridgewater State University 2003 — 2012
In Progress, Human Resources/Business Administration
7-Eleven March 2015 - Present
7-Eleven August 2009 - March 2015
Swarovski June 2005 - March 2009
AAA Southern New England August 1999 - May 2005
Applebees International June 1996 - August 1999
Skills
Training, Leadership, Program Management, Management, Sales Management, Customer Satisfaction, Retail, Customer Service, Microsoft Excel, Microsoft Office, Strategic Planning, Marketing, Forecasting, Event Planning, PowerPoint, Performance Management, Public Speaking, Staff Development, Event Management, Organizational..., Employee Training, Account Management, Merchandising, Interviews, Marketing Strategy, Recruiting, Team Building, Coaching, Sales, Process Improvement, Employee Relations, Budgets, Team Leadership, Operations Management, Microsoft Word, Outlook, Leadership Development, Human Resources, Business Planning, Cross-functional Team...
Education
Connecticut College 1990 — 1994
B.A., Psychology, Sociology
Marines Toys for Tots Co-FounderRhode Island Military Organization
AAA Southern New England October 2003 - July 2012
Our Lady of Consolation Church 1997 - 2000
Skills
Public Speaking, Team Building, Strategic Planning, Customer Service, Microsoft Office, Event Planning, Leadership, Leadership Development, Non-profits, Program Management, Management, Human Resources, Community Outreach, Training, Research, Project Planning, Supervisory Skills, Government, Team Leadership, Coaching, Nonprofits, Military, Higher Education, Public Relations, Teaching, System Administration, Organizational..., Analysis, Fundraising, Budgets, Event Management, Social Networking, Recruiting, Time Management, Employee Relations, Social Media, Access, Marketing, Staff Development, Policy, Volunteer Management, PowerPoint, Microsoft Word, Outlook, Microsoft Excel, Program Development, Editing, Project Management, Conflict Resolution, Data Analysis
Education
Boston College
Theology
Hunter College
Business
AAA Southern New England March 2014 - Present
Haverhill High School September 2014 - Present
AAA Southern New England October 2013 - March 2014
American Renal Associates January 2011 - September 2012
American Renal Associates July 2010 - December 2010
Halle Library, Endicott College July 2007 - May 2010
Rhode Island School of Design February 2008 - September 2008
Skills
Public Speaking, Research, Reading, Creative Writing, Word, Excel, Internet Research, Presentations, Online Research, Microsoft Excel, Microsoft Word, Time Management
Education
Simmons College 2012 — 2015
Master's degree, Secondary Education and Teaching
Endicott College 2006 — 2010
BA, Liberal Studies
AAA Southern New England July 2014 - Present
AAA Southern New England February 2010 - July 2014
Kirkbrae Country Club August 2011 - January 2013
Ocean Cliff Hotel May 2009 - May 2011
Countryside Veterinary Clinic January 2010 - January 2011
Skills
Customer Service, Event Planning, Microsoft Office, Data Entry, Call Center, PowerPoint, Microsoft Word, Microsoft Excel, Outlook, Team Building, Social Media, Sales, Research, Coaching, Training, Customer Satisfaction, Marketing, Leadership, Event Management, Social Networking, Teaching
Education
Smithfield High School 2004 — 2008
Community College of Rhode Island
Sonesta ES Suites Andover July 2012 - Present
Sonesta ES Suites Andover July 2012 - Present
Sonesta ES Suites July 2012 - Present
SONESTA ES SUITES July 2012 - Present
Staybridge Suites, Andover MA June 2012 - July 2012
AAA Southern New England May 2003 - February 2012
Garber Travel May 1999 - May 2003
Garber Travel 1994 - 2003
Garber Travel 1990 - 1994
Garber Travel 1989 - 1990
Skills
Tourism, Customer Service, Customer Relations, Travel Management, Business Development, Business Management, Management, Event Management, Leadership, Sales, Marketing, Sales Management, Budgets, Call Centers, Customer Satisfaction, Event Planning, Training, Team Building, Microsoft Word, Account Management, Hospitality, Coaching, Forecasting, Hotel Management, Online Marketing, Public Relations, Sabre, Tour Operators, Yield Management, Trade Shows, Contract Negotiation, Food & Beverage, CRM, Selling, Business Travel, Resorts, Revenue Analysis, New Business Development, Hotel Booking, Incentive Travel, Social Media Marketing, Social Networking, Negotiation, Cruises, Strategic Planning, Hospitality Management, Leisure Travel, Project Planning, Time Management, Vacation
Education
Travel School of America 1986 — 1987
Travel
Fisher College 1979 — 1979
Business
MBTA December 2014 - Present
Main Street Communications January 2010 - Present
AAA Southern New England June 2011 - 2014
Starz Entertainment March 2007 - 2010
Hasbro October 2005 - March 2007
Disney January 2002 - October 2005
Splash! Communications January 1999 - January 2002
Skills
Marketing, Licensing, Integrated Marketing, Brand Management, Marketing Communications, Radio, Event Planning, Television, Advertising, Digital Marketing, Media Relations, Business Planning, Creative Direction, Entertainment, Leadership, Networking, Social Media Marketing, Corporate Communications, Public Relations, Fashion, Social Networking, Event Management, Digital Media, Brand Development, Account Management, Product Management, Strategy, Teamwork, Marketing Strategy, Product Development, Creative Strategy, Strategic Partnerships, Content Strategy, Team Leadership, Social Media, New Media, Digital Strategy, Email Marketing, Mobile Marketing, Online Marketing, Sponsorship
Education
Emerson College
BS, Communications
Ashford University
Master's degree, Business
Eric A. Kinsherf, CPA September 2008 - Present
Malloy, Lynch, Bienvenue September 2005 - September 2008
Town of Braintree October 2001 - September 2005
Town of Dennis October 1997 - October 2001
City of Brockton November 1994 - October 1997
State Street Bank and Trust Co. June 1991 - November 1994
AAA Southern New England 1988 - 1993
Skills
Internal Audit, Enterprise Risk..., Accounting, Auditing, Budgeting, Preparation, Government, Audit, Financial Reporting, Quickbooks, GAAP, Financial Analysis, Internal Controls, Tax, General Ledger, QuickBooks, Budgets, Process Improvement, Fund Accounting, CPA, Finance, Payroll, Accounts Receivable, Tax Preparation, Income Tax, Tax Returns, Tax Accounting, Risk Management, Financial Statements, Cash Flow, Corporate Tax, Partnership Taxation, Forensic Accounting, Financial Accounting, Small Business, Bookkeeping, Strategic Financial..., Peachtree, Account Reconciliation, Sarbanes-Oxley Act, Assurance, Fixed Assets, Financial Audits, Cost Accounting, Journal Entries, Managerial Finance, Accruals, Cash Management, IRS, Accounts Payable
Education
Suffolk University - Sawyer Business School 1994 — 1997
MBA, Business
Bridgewater State University 1987 — 1991
Bachelor of Science, Management with Accounting concentration
Whitman-Hanson Regional High School 1980 — 1984
Columbus State Community College January 2011 - Present
Otterbein College March 2002 - June 2002
AAA Southern New England 1981 - 1997
Skills
Spreadsheets, PowerPoint, Outlook, Filing, Microsoft Word, Microsoft Excel, Copying, Microsoft Office, Customer Service, Time Management
Education
Columbus State Community College 2000 — 2002
West Warwick High School 1978 — 1981
AAA Southern New England October 2010 - Present
Travel Leaders April 1994 - September 2010
Lucas Epsco June 1983 - February 1994
Skills
Leisure Travel, Business Travel, Travel Management, Travel Planning, Cruises, Vacation, Customer Service, Call Centers, Sabre, Tourism, Sales, Tour Operators, Leisure, Online Travel
Education
Framingham State University 1984 — 1987
Bachelor of Arts (BA), Political Science and Government
Framingham State University
Bachelor of Arts (B.A.), Political Science and Government
Providence Warwick Convention & Visitors Bureau August 2014 - Present
AAA Southern New England June 2012 - August 2014
Wet Seal, Inc October 2008 - May 2012
U.S. Census Bureau May 2010 - August 2010
Skills
Press Releases, Administrative Office..., Web Content Management, Customer Service, Media Relations, Spanish-speaking, Sales, Administrative..., Public Relations, Event Planning, Visual Merchandising, Merchandising, Store Management, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Social Media, Social Networking, Leadership, Training, Public Speaking, Time Management
Education
Bay State College 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Marketing
Community College of Rhode Island 2007 — 2011
General Studies, General Studies
Self June 2013 - Present
Kat's Eye Editing March 2012 - Present
Freelance Copywriting November 2011 - Present
AAA Southern New England February 1999 - September 2000
Skills
Mac OS X, Copy Editing, Editing, Proofreading, Publishing, OS X, Fiction, Creative Writing, Writing, Critique, Literary Criticism, Digital Photography, Microsoft Office, Microsoft Word, Microsoft Excel, Google Docs, Open Office, Word Processing, Wordsmithing, Windows, Mac OS, Linux, Project Management, Travel Planning, Freelance Writing, Publications, Books, Editorial, Copywriting, Novels, Grammar, Ebooks, Manuscript, Fact-checking, Non-fiction, Content Writing, Spelling, Content Development, Short Stories, Editorial Consulting, Creative Non-fiction, Online Publishing, Ghostwriting, Travel Writing, Magazine Articles
Education
Community College of Rhode Island 2013 — 2014
English Language and Literature, General
AAA Southern New England December 2009 - Present
Tabox Chrysler Jeep June 2007 - June 2009
Skills
Call Centers, Customer Service, Customer Satisfaction, Team Building, Outlook, Coaching
Education
Columbia College 1977 — 1979
Associate's degree , Criminal Justice and Corrections
OWTS 1971 — 1975
Carpentry/Carpenter
Taco Inc. February 2014 - Present
Taco Inc. November 2008 - Present
Taco Inc November 2008 - February 2014
Taco Inc. November 2008 - November 2010
Edvisor’s Network Inc December 2007 - September 2008
AAA Southern New England November 2004 - December 2007
Skills
Business Analysis, Business Intelligence, Microsoft SQL Server, Pentaho, Logi XML, Cognos, Data Warehousing, Performance Dashboards, Database Administration, Analysis, Web Intelligence, Business Intelligence..., Access, Visio, Market Analysis, Team Building, CRM, Databases, ETL, MS Project, Dashboard, Data Analysis, SQL, Logi Analytics, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft Publisher, PowerPoint, Process Improvement, Analytics, Project Planning, Program Management, Forecasting
Education
Roger Williams University 2011 — 2014
Technology Leadership & Management
Johnson & Wales University
Community College of Rhode Island 1990 — 1992
Associates Degree, Retail Management & Marketing
Fidelity Investments - Fidelity Technology Group July 2011 - Present
Amica Mutual Insurance Co. May 2010 - March 2011
AAA Southern New England February 2010 - May 2010
Bryant University January 2010 - May 2010
Riveredge Marina May 2005 - September 2009
Rhode Island Lacrosse September 2007 - May 2009
Providence After School Alliance September 2007 - May 2008
Skills
Access, Visio, Data Analysis, Project Management, Outlook, QMF, SQL DB2, TSO, IBM Mainframe, Minitab, EditPlus, Oracle SQL, SAS, Microsoft Office 2007, IBM Assembler, COBOL, Java, CLIST, SQL, Visual Basic, JCL, HTML, Requirements Analysis, Requirements Gathering, Data Mining, Stored Procedures, XTRAC, Regular Expressions, Relational Databases, Relational Data Modeling, Object Oriented Design, Business Objects, Website Development, WebFOCUS, Quality Center, ClearCase, WinSCP, HTTPWatch, Fiddler, SharePoint, Agile & Waterfall..., Test Planning, Test Cases, SDLC, Mainframe, Agile Methodologies, Business Intelligence, Business Requirements, Systems Analysis
Education
Bentley University 2013 — 2016
Master of Business Administration (MBA), Information Technology
Bryant University 2007 — 2011
Bachelor of Science in Business Administration, Computer Information Systems and Applied Mathematics &Statistics, 3.7
AAA Southern New England June 2013 - Present
Consumer United August 2010 - June 2013
Bentley University February 2007 - May 2010
Skills
Insurance, Life Insurance, Property & Casualty..., General Insurance, Disability Insurance, Casualty, Underwriting, Umbrella Insurance, Homeowners, Commercial Insurance, Liability, Training, Sales, Call Centers, Account Management, Casualty Insurance, Customer Service
Education
Framingham State College 2014 — 2017
Master's degree, Human Resources Management/Personnel Administration, General
Bentley University 2006 — 2010
Bachelor of Science (BS) Management, Business Administration and Management, General, 3.5
Exeter Golf and Country Club June 2012 - Present
Piccerelli, Gilstein & Company, LLP February 2014 - April 2014
AAA Southern New England June 2011 - May 2012
Vector Marketing January 2010 - September 2010
Skills
Social Networking, Microsoft Office, Work Ethic, Leadership, Determination, Goal Oriented, Journal Entries, Great Plains Software, Member of AICPA, Tax Preparation, Facebook, Tax Returns, Social Media, Sales, Microsoft Word, Microsoft Excel, Customer Service, PowerPoint, Time Management, Public Speaking, Teamwork, Accounting, Customer Satisfaction
Education
Rhode Island College 2012 — 2015
Bachelor of Science (B.S.), Accounting
College of Our Lady of the Elms 2010 — 2012
Accounting
Toll Gate High School 2006 — 2010
Diploma
Commonwealth of Massachusetts September 2015 - Present
Commonwealth of Massachusetts January 2014 - September 2015
Lynch Associates Inc. 2013 - 2014
Brian Hickey Associates/Strategic Management Services May 2009 - February 2013
AAA Southern New England April 1990 - May 2009
Massachusetts Emergency Management Agency 1988 - 1990
Executive Office of Public Safety June 1985 - December 1988
Skills
Government Relations, Media Relations, Grassroots Organizing, Public Relations, Crisis Communications, Community Development, Speech Writing, Spokesperson, Strategic Communications, Community Outreach, Corporate Communications, Press Releases, Political Campaigns, Event Planning, Message Development, Public Affairs, Public Speaking, Lobbying, Facebook, Social Media, Publicity, Coalitions, Marketing Communications, Strategic Planning, Legislation, Copy Editing, Social Networking, Crisis Management, Communications Planning, Journalism, News Writing, Politics, Copywriting, Internal Communications, Newspapers, Legislative Relations, AP Style, Blogging, Event Management, Newsletters, Reputation Management, Government, Editing, Web Content, Leadership, Publications, Public Policy, Political Consulting, Messaging, Fundraising
Education
College of the Holy Cross 1981 — 1985
Bachelor of Arts, Political Science
Norwell High School 1977 — 1981
AAA Southern New England October 2014 - Present
GOGO Worldwide Vacations July 2014 - September 2014
Heading for Home February 2014 - July 2014
Okemo Mountain Resort November 2012 - November 2013
Stonewall Farm January 2009 - February 2012
Northshore YMCA April 2005 - February 2006
Keene Family YMCA August 2003 - January 2005
Skills
Special Events, Event Planning, Hospitality, Answer customer or..., Wedding Planning, Coordinating Events, Identify the best..., Compile itinerary of..., Inventory Management, Prepare cost estimates, Event Management, Social Media, Social Networking, Sales, Time Management, Customer Service, Facebook, Research, Social Media Marketing, Marketing, Fundraising, Marketing Communications, Advertising, Public Speaking, PowerPoint, Retail, Microsoft Word
Education
Western Culinary Institute 2007 — 2008
AOS, Hotel and Restaurant Management
Albright College 1998 — 2001
BA, Anthropology, Women's Studies
South Shore Hospital July 2005 - Present
Sovereign Bank 2004 - 2005
Compass Bank for Savings 2002 - 2004
Stream Global Services 1999 - 2001
AAA Southern New England 1997 - 1999
TAC Worldwide Companies 1993 - 1997
Skills
Applicant Tracking..., Recruiting, HRIS, Management, Temporary Placement, Employee Relations, Employee Benefits, Healthcare, New Hire Orientations, Process Improvement, Internet Recruiting, Onboarding, Talent Acquisition, Interviews, Meditech, Workforce Development, Networking, Healthcare Industry, Social Recruiting, Training, Resume Writing, Lotus Notes, Staff Retention, Building Relationships, Career Exploration, Position Manager, Full-cycle Recruiting, Analytical Skills, Social Media, Troubleshooting, Internal Audit, Grant Preparation, Citizenship Education, Training Delivery
Education
Bryant College 1985 — 1989
Bachelor of Science, Business Administration, Marketing
Bryant University 1985 — 1989
Bachelor's Degree
Braintree High School 1981 — 1985
TA Associates February 2012 - Present
Akamai Technologies December 2006 - September 2010
AAA Southern New England June 2006 - December 2006
Grand Circle Corporation 2002 - 2006
Verizon Wireless August 2001 - June 2002
TNT Vacations 1997 - 2001
Skills
Customer Service, Account Management, Call Center, Microsoft Excel, Microsoft Office, Outlook, Sales, Social Media, Microsoft Word, Project Planning, Time Management, Office Management, Leadership
Education
Salem State College 2011 — 2013
Multimedia Design
Community College of Rhode Island 1996 — 1997
Liberal Arts
La-Z-Boy Furniture Galleries March 2014 - Present
Flip This Doll House August 2010 - Present
AAA Southern New England March 2012 - July 2012
Superior Group August 2008 - August 2010
Greatbatch, Inc. August 2008 - August 2010
Superior Technical Resources August 2008 - August 2010
Covidien October 2007 - August 2008
Wal-Mart October 2000 - November 2007
American Red Cross September 2007 - October 2007
Ocean Spray Cranberries June 2007 - September 2007
Skills
Recruiting, Human Resources, Deferred Compensation, Employee Benefits, Payroll, Talent Acquisition, HRIS, Onboarding, Employee Relations, Applicant Tracking..., Technical Recruiting, Talent Management, Benefits Administration, Internet Recruiting, College Recruiting, Temporary Placement, New Hire Orientations, Hiring, Workforce Planning, Staffing Services, Temporary Staffing, Coaching, Personnel Management, Organizational..., Training, Interviews, Time Management
Education
Interior Designers Institute 2014 — 2014
Certificate in Interior Design, Interior Design
University of Massachusetts Dartmouth 2005 — 2009
Bachelors of Science, Human Resource Management
Fitchburg State University 2002 — 2005
Bachelors of Science, English
Renaissance Providence 2009 - Present
Renaissance Providence Hotel September 2008 - Present
Providence Biltmore Hotel November 1999 - March 2008
Providence Biltmore Hotel 1999 - 2006
Providence Biltmore Hotel 1999 - 2002
AAA Southern New England July 1997 - December 1999
Marriott Baybeach Resort December 1996 - July 1997
Omni Hotels 1993 - 1996
Education
Ashford University 2007 — 2011
Business Management
Central High School 1988 — 1991
AAA Oregon/Idaho September 2015 - Present
AAA Oregon/Idaho May 2015 - September 2015
AAA Southern New England April 2012 - May 2015
House of Blues Entertainment March 2012 - October 2013
Aegis Protection Group Inc February 2011 - October 2013
Skills
Customer Service, Sales, Customer Satisfaction, Time Management, Data Entry, Research, English, Social Media, Management, Outlook, Microsoft Office, Photography, Security, Microsoft Excel, Strategic Planning
Education
Portland Community College 2009 — 2012
Emergency Medical Technology/Technician (EMT Paramedic)
Lakeridge High School 2004 — 2008
High School Diploma
Community College of Rhode Island
Legal Studies, General
Sensata Technologies April 2015 - Present
Consultant February 2014 - April 2015
Fidelity Investments September 2014 - March 2015
Newman YMCA 2010 - 2015
Provant June 2014 - August 2014
Bryant University February 2014 - May 2014
AAA Southern New England July 2004 - February 2014
United Way of RI Women's Leadership Council 2011 - 2011
Foster Forward August 2005 - August 2010
AAA Southern New England March 2003 - July 2004
Skills
Mentoring, Customer Service, Sales, Human Resources, Recruiting, Leadership, Training, Employee Relations, Social Networking, Public Speaking, Budgets, Event Management, Public Relations, Process Improvement, Event Planning, Team Building, Leadership Development, Management, Coaching, Community Outreach, Marketing, Social Media, Nonprofits, Strategic Planning, Payroll, Organizational..., Employee Engagement, Access, Microsoft Office, Strategy, Performance Management, Change Management, Community Development, Career Counseling, Internal Communications, Onboarding, Workshop Facilitation, Succession Planning, Organizational..., Employee Training, Talent Acquisition, Staff Development, Talent Management, Career Development, Workforce Development, Program Development, Management Development, Building Relationships, MBTI, Time Management
Education
University of Rhode Island 2007 — 2010
M.A., Education (Adult Education)
Leadership RI 2009 — 2009
Epsilon II Class
Bryant University 2006 — 2006
Certificate, Women's Institute for Leadership
Johnson & Wales University
Bachelor of Science, Marketing
Fidelity Investments January 2014 - Present
Fidelity Investments February 2010 - January 2014
Fidelity Investments July 2008 - February 2010
Fidelity Investments August 2007 - July 2008
AAA Southern New England April 2004 - August 2007
Skills
Series 7, Series 63, Mutual Funds, 401k, Strategic Financial..., Series 6, Insurance, Retirement, Investments, Retirement Planning, Financial Services, Wealth Management, Finance, Asset Allocation
Education
Rhode Island College 2004 — 2007
Bachelors, Finance/Economics
Community College of Rhode Island 2001 — 2003
Associates, Banking/ Personal Finance
Columbia Gas of Ma April 2015 - Present
Hewlett-Packard July 2014 - Present
AAA Southern New England January 2013 - Present
MetroPCS April 2010 - Present
Modell's Sporting Goods November 2005 - February 2010
Skills
Customer Service, Microsoft Office 03 & 07, Microsoft Windows 98, Sales, Windows 7, Computer Hardware, Direct Sales, Telecommunications, Retail, Customer Experience, Retail Sales, Store Management, Inventory Management, Team Leadership, Visual Merchandising, Time Management, Data Entry, Microsoft Excel, Training, Outlook, Profit, Product Marketing, Management, Leadership, Microsoft Office, Team Building, Telephone Skills, Customer Satisfaction, Call Centers, PowerPoint, Microsoft Word
Education
Fisher College 2013 — 2017
Associate's degree, Computer Science
American Career Institute-Braintree 2011 — 2013
Information technology/security
Sullivan and Cogliano Training Center 2009 — 2010
Microsoft Office, Office Professional
SLN Sheppard Leger Nowak Inc. January 2015 - Present
Saks Fifth Avenue October 2013 - January 2015
SLN Sheppard Leger Nowak Inc. May 2014 - December 2014
ANN INC. March 2012 - November 2013
Tickle's September 2011 - October 2013
AAA Southern New England January 2008 - March 2011
Skills
Social Media, Sales, Social Networking, Social Media Marketing, PowerPoint, Microsoft Office, Fashion, Time Management, Visual Merchandising, Customer Service, Merchandising, Retail, Microsoft Excel, Facebook, Microsoft Word, Marketing
Education
Community College of Rhode Island 2008 — 2010
Liberal Arts
St. Mary Academy - Bay View 2005 — 2008
Aeropostale July 2015 - Present
Aeropostale January 2015 - July 2015
Saks Fifth Avenue OFF 5TH December 2014 - January 2015
Saks Fifth Avenue OFF 5TH November 2014 - December 2014
Bob's Stores May 2014 - August 2014
Burlington Stores, Inc. April 2014 - April 2014
Athleta November 2013 - April 2014
Tommy Hilfiger September 2013 - December 2013
AAA Southern New England May 2013 - August 2013
Ulta May 2011 - January 2013
Skills
Merchandising, Visual Merchandising, Fashion, Retail, Sales, Time Management, Customer Service, Microsoft Office, Merchandise Planning, Apparel, Strong Work Ethic, Social Networking, Social Media, Organizational..., Interpersonal..., Trend Analysis, Styling, Microsoft Word, Inventory Management, PowerPoint, Teamwork, Retail Sales, Trend Forecasting, Leadership, Fashion Buying, Microsoft Excel, Assortment, Product Knowledge, Management
Education
Fashion Institute of Technology 2013 — 2014
Bachelors of Science (BS), Fashion Merchandising Management, Specialization: Buying and Planning
Gateway Community College 2011 — 2012
The University of Connecticut 2010 — 2011
HSNO March 2015 - Present
HSNO January 2014 - March 2015
AAA Southern New England October 2008 - December 2013
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Mathematics, Communication Skills, Team Leadership, PowerPoint, Outlook, Customer Service, Call Centers, Teamwork, Accounting, Auditing, Financial Analysis, Time Management
Education
Bryant University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Accounting, 3.6
University of Massachusetts, Amherst 2010 — 2012
Bachelor's degree
AAA Southern New England June 2012 - Present
Community College June 2011 - December 2011
Sears Roebuck & Company March 2010 - August 2011
Mary E. Fogarty Elementary School December 2010 - February 2011
Skills
Sales, Merchandising, Fundraising, Customer Service, Microsoft Office, Office Equipment, Multi-line Phone, Fax, Data Entry, Administrative..., Time Management, Management, Administrative..., Community Outreach, Leadership, Microsoft Excel, Microsoft Word, PowerPoint, Training, Public Speaking, Event Planning
Education
University of Rhode Island 2012 — 2015
Bachelor’s Degree, B.S. Health Promotion, graduate
Community College of Rhode Island 2010 — 2011
Associates, Liberal Arts and Sciences/Liberal Studies
AAA Southern New England January 1997 - Present
Verizon Wireless August 1998 - August 2009
Connecticut Department of Economic and Community Development January 1995 - May 1995
Connecticut Department of Transportation June 1993 - December 1993
Skills
Driving License, Customer Service, Computer Proficiency, Stock Control, Photography, Communication, Phone Etiquette, 3D Modeling, Paper Craft
Education
Central Connecticut State University 1990 — 1995
Bachelor’s Degree, Geography, 3.5
Southeastern Community College 1987 — 1989
Associate’s Degree, Elementary Education and Teaching, 3.4
AAA Southern New England September 2013 - Present
AAA Southern New England February 2010 - September 2013
The Providence Journal 2002 - 2009
Sentinel & Enterprise (Fitchburg, Mass.) 1999 - 2002
Kent County Daily Times (West Warwick, RI) 1995 - 1999
Skills
Editing, Graphic Design, Project Management, Leadership, Newspaper, QuarkXPress, Journalism, Copy Editing, Storytelling, Ap Style, Web Content, Social Media, Editorial, InDesign, Photoshop, Microsoft Office, Publications, Newsletters, AP Style, Newspapers, Creative Writing, Magazines, Public Relations, Publishing
Education
New Horizons Computer Learning Center 2009 — 2009
Certificate, Web Design and Maintenance
Canisius College 1990 — 1994
bachelor's, communication, history
Cintas July 2015 - Present
First Student June 2007 - July 2015
AAA Southern New England January 2014 - January 2015
Gateway Terminal 2007 - 2009
Skills
Fleet Management, P & L Oversight, Trucking, Parts Ordering, Parts Sourcing, Inventory Management, Transportation..., Operations Management, Cost Control, Diesel Engine, Drive Train, Management, Microsoft Office, Maintenance, Purchasing, Logistics, Customer Service
Education
Baran Institute of Technology 2001 — 2002
Associate's Degree, Diesel Engines, DriveTrain, Brakes, HVAC, PMI, 4.0
Albertus Magnus College
On going, Business Administration and Management, General
Harvard Student Agencies June 2013 - Present
Ira Motor Group May 2012 - November 2012
AAA Southern New England June 2011 - May 2012
Walgreens January 2010 - August 2011
Skills
Data Entry, Microsoft Excel, Microsoft Word, Time Management, Sales, Public Speaking, Payroll, Telephone Skills, Event Planning, Office Administration, Editing
Education
Harvard Extension School 2011 — 2016
Bachelor of Liberal Arts, Business Administration and Management, General
Andover High School 2007 — 2011
Media General March 2015 - Present
Mercer December 2014 - March 2015
AAA Southern New England December 2011 - November 2014
AAA Southern New England May 2010 - December 2011
APC / Schneider Electric October 2004 - May 2010
Teknor Apex Company October 2001 - October 2004
Skills
HRIS, Deferred Compensation, Employee Relations, Employee Benefits, Benefits Administration, Talent Acquisition, Performance Management, Human Resources, Talent Management, Onboarding, Recruiting, PeopleSoft, Sales Compensation, Vendor Management, Succession Planning, Process Improvement, Payroll, Change Management, Organizational..., Incentive Programs, Applicant Tracking..., College Recruiting
Education
Bryant University 1994 — 2008
Bachelor's, Management
Wm M Davies Vocational Technical High School 1982 — 1985
High School Diploma, Computer Science specialty
Liberty Mutual Insurance March 2014 - Present
Liberty Mutual Insurance December 2012 - Present
Liberty Mutual Insurance April 2012 - Present
Liberty Mutual Insurance September 2010 - April 2012
Unum Insurance Company................................... .. April 2008 - December 2010
Mastors & Servant, Ltd February 2002 - December 2006
AAA Southern New England January 1997 - January 2002
AAA Massachusetts/New Hampshire September 1991 - February 1997
AAA Massachusetts/New Hampshire September 1991 - January 1997
Skills
Insurance, Benefits Administration, Customer Service, Management Consulting, Underwriting, Contract Management, Process Engineering, Call Center, Risk Management, Consulting, Negotiation, Employee Benefits, Strategic Planning, Liability, Business Process..., Property & Casualty..., Casualty, Human Resources, Program Management, Cross-functional Team..., Team Building, Process Improvement, Operations Management, Project Planning, Analysis, Recruiting, Management, Public Speaking, Umbrella Insurance, Contract Negotiation, Health Insurance, Financial Analysis, Leadership, Commercial Insurance, Marketing, Account Management, Legal Liability, Change Management, Vendor Management, General Insurance, Project Management, Marketing Strategy, Call Centers, Start-ups, Strategy, Sales, Budgets, Customer Satisfaction, Mergers & Acquisitions, Executive Management
Education
Emmanuel College 2009 — 2012
Master of Science, Management
National Alliance for Insurance Education and Research 1992 — 2012
CRM, In Progress
Emmanuel College 2005 — 2008
BSBA, Business
Insurance Institute Of America 1993 — 1995
Accredited Advisor in Insurance, Insurance
Notre Dame Academy 1974 — 1975
Diploma, College Preparatory High School
Chapman University MBA Association May 2015 - Present
Pacific Sunwear June 2015 - August 2015
The Kraft Group - New England Revolution February 2014 - July 2014
Douglas Lumber Kitchens & Home Center May 2012 - July 2014
AAA Southern New England May 2011 - August 2011
Carlino Law Associates December 2010 - March 2011
Rhode Island Representative Patrick J Kennedy June 2004 - May 2008
Skills
Marketing, Sales, Business Development, Marketing Strategy, Time Management, Social Media, Data Analysis, Microsoft Excel, Advertising, Adobe, Event Marketing Strategy, Social Media Marketing, Research, Event Management, Account Management, Microsoft Word, PowerPoint, Entrepreneurship, Highly motivated..., Customer Service, Event Planning, Leadership, Outlook, Social Networking, Microsoft Office
Education
Chapman University, The George L. Argyros School of Business and Economics 2014 — 2016
Master of Business Administration (M.B.A.), Marketing
High Point University 2008 — 2012
Bachelor's Degree, Business Administration, Marketing
The Wheeler School 2004 — 2008
High School
The Rhode Island Foundation August 2011 - Present
Bryant University October 2009 - Present
RI Department of Labor and Training May 2010 - August 2011
AAA Southern New England January 1998 - May 2009
AAA Southern New England January 1987 - January 1998
Skills
Performance Management, Employee Relations, Human Resources, Training, Employee Benefits, Leadership, HRIS, Employee Engagement, Deferred Compensation, Program Management, Management, Payroll, Strategic Planning, Business Process..., Marketing, Mergers & Acquisitions, Compensation & Benefit, Customer Service, Business Planning
Education
Bryant University
Certificate, Personnel Administration
Rhode Island College
MA, Counselor Education
University of Rhode Island
BA, Psychology/Sociology
Webster Bank 2014 - Present
AAA Southern New England 2008 - 2013
Skills
Accounting, Management, Portfolio Management, Forecasting, Grants, Budget Proposals, Budget Monitoring, Accounts Payable, Accounts Receivable, Financial Statement..., Business Analysis, Project Management, Web Design, CompTIA A+ Certification, Oracle Applications, Brio Query, Budgets, IRES, Data Warehousing, Microsoft Excel, Microsoft Word, Windows 7
Education
Albertus Magnus College 2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
Southern Connecticut State University 2004 — 2008
Bachelor of Science (BS), Public Health
AAA Northeast Marketing/Media AssociateAAA Southern New EnglandDecember 2013 - November 2014
AAA Southern New England November 2012 - November 2013
Omnicare December 2008 - November 2012
Skills
Event Planning, Fluent in Spanish, Microsoft Word, PowerPoint, Workamajig, Facebook, Microsoft Excel, Marketing, Media Planning, Social Media, Google Analytics, Marketing Strategy, Multicultural Marketing
Education
Bryant University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
Classical High School 2004 — 2008
High School Diploma
Phoenix Architects September 2011 - Present
MSCBA May 2009 - September 2009
AAA Southern New England June 2007 - September 2009
Skills
Revit, SketchUp, AutoCAD, InDesign, Illustrator, Rhino, Premiere, Software, Photoshop, Vasari, Submittals, Adobe Creative Suite, Sustainable Design, Urban Design, Site Analysis, Construction Drawings, Model Making, AutoCAD Architecture
Education
Boston Architectural College 2011 — 2014
Masters, Architecture
Savannah College of Art and Design 2007 — 2011
Bachelors of Fine Arts, Architecture
Patriot Subaru July 2013 - Present
Advantage Rent A Car October 2010 - January 2014
AAA Southern New England December 2007 - April 2010
Skills
Sales, Customer Satisfaction, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales Management, Leadership, Inventory Management, Team Building, Account Management, Retail, Marketing, Social Media, Teamwork, Customer Retention, Management, Time Management, Team Leadership, Hospitality
Education
Community College of Rhode Island 2010 — 2014
Business Administration and Management, General
DePuy Spine November 2014 - Present
National General Insurance June 2013 - October 2014
AAA Southern New England June 2012 - February 2013
Collette Vacations May 2008 - June 2012
Fuseideas May 2011 - July 2011
YMCA May 2009 - August 2009
Skills
Product Development, Management, Advertising, Marketing, PowerPoint, Market Research, Event Planning, Strategy, Time Management, Marketing Strategy, Microsoft Excel, Trade Show Management, Sales, Partnerships, Trade Shows, Social Media, Microsoft Office, Microsoft Word, Microsoft SQL Server, Excel, Cumulus, Pivotal, Word, B2B Marketing, Promotions, Brand Awareness, Strategic Thinking, Strategic Partnerships, Social Networking, Social Media Marketing, Customer Service, Leadership
Education
Bryant University 2008 — 2012
Bachelor of Science, Marketing
Apponequet Regional High School 2004 — 2008
High School Diploma
E.J. Jaxtimer Builder, Inc. March 2015 - Present
Overhead Door Co. of Boston July 1998 - March 2015
AAA Southern New England July 1984 - July 1998
Lechmere 1992 - 1996
Mass Bank & Trust Co. 1982 - 1984
Skills
Notary Public, Human Relations, Accounting, Journal Entries, Reconciliation, Accounts Payable, General Ledger, Financial Reporting, Bookkeeping, Office Management, Payroll, Customer Service, Microsoft Office, Quickbooks, Deposits, Administration, Invoicing, Inventory Management, Accounts Receivable, Statements, Scheduling, Administrative Support, Excel, Outlook, Employee Relations, Customer Relations, Preparation, QuickBooks, Human Resources, Employee Benefits, Management, Bank Reconciliation, Accruals, Microsoft Word
Education
Columbia Southern University
BSBA, Human Resource Management
Massasoit Community College 1975 — 1977
Associates in Science, Criminal Justice
ADP TotalSource/NASBA (National Association of State Boards of Accountancy)
The Men's Wearhouse, Inc May 2013 - Present
Destination XL Group, Inc. August 2012 - May 2013
The Men's Wearhouse, Inc February 2010 - August 2012
Deland, Gibson Insurance Associates April 2008 - November 2010
AAA Southern New England April 2004 - January 2008
Coldwell Banker Residential Brokerage Insurance Agency, Inc. August 2003 - March 2004
New York Life Insurance Company March 2002 - March 2003
Education
Bates College 1997 — 2001
B.A., Political Science
St. Sebastian's School 1993 — 1997
High School Diploma
AAA Southern New England October 2012 - Present
AAA Southern New England July 2012 - February 2013
Year Up 2012 - 2012
Skills
Call Center, Customer Service, Microsoft Office, Outlook, Data Entry, Microsoft Excel, Customer Satisfaction, Microsoft Word, PowerPoint, Team Building, Operations Management, Customer Experience, Team Leadership, Windows 7
Education
Community College of Rhode Island
Associate's degree
Year Up
Community Action September 2014 - Present
OHS Construction February 2010 - Present
Dexsil Corporation 2006 - 2014
AAA Southern New England March 2002 - April 2006
Tandy Corporation - Radio Shack July 1998 - March 2002
Skills
Passion for Helping..., Friendly Personality, Work Ethic, SAP, Project Management, Process Improvement, Change Management, SAP R/3, ERP, Troubleshooting, Process Engineering, Business Analysis, Six Sigma
Education
Albertus Magnus College 2013 — 2015
Bachelor's Degree, Science of Human Services, B
Albertus Magnus College 2010 — 2012
Associate's Degree, Science of Business Management, B
Elizabethton / Carter County Public Library October 2011 - Present
Museum at Mountain Home September 2009 - Present
Brown Alumni Schools Committee September 2003 - Present
Tennessee Governor’s School, East Tennessee State University June 2011 - July 2013
Elizabethton-Carter County Public Library October 2011 - December 2011
Archives of the City of Kingsport January 2011 - September 2011
East Tennessee State University January 2010 - May 2011
Hands On! Regional Museum October 2010 - November 2010
AAA Southern New England August 2008 - August 2009
Cranston High School East November 2008 - March 2009
Skills
Cataloging, Museum Collections, Museums, Archival Research, History, Archives, Collection Development, Special Collections, Editing, Research, Information Management, Library, Library Research, Archival Processing, Library Instruction, Records Management, Digital Libraries, Community Outreach, Historical Research, Information Literacy, American History, Academic Libraries, Library Science, Historic Preservation, Digitization, Metadata, Books, Art History, Digital Preservation, Library Management, Cultural Heritage, Library Reference, Oral History
Education
East Tennessee State University 2009 — 2011
Master of the Arts in Liberal Studies, Archival Studies
Brown University 1999 — 2003
Bachelor of the Arts, History of Science
Honeywell Safety Products October 2014 - Present
Honeywell Safety Products August 2007 - October 2014
AAA Southern New England October 2000 - November 2004
Skills
Customer Service, Customer Satisfaction, Troubleshooting, Technical Support, Account Management, Customer Experience, EDI, Change Management, Microsoft Excel, Customer Relations, SAP, Microsoft Word
Education
Bryant University 1999 — 2002
Accounting
St. Raphael Academy 1995 — 1999
Aflac July 2013 - Present
AAA Southern New England January 2001 - January 2012
AAA Southern New England January 2000 - January 2001
AAA Southern New England January 1999 - January 2000
AAA Southern New England January 1997 - January 1999
Skills
Change Management, Sales Management, Operations Management, Sales, Building Relationships, Coaching, Presentation Development, Presentations, Training Delivery, Professional Mentoring, Travel Management, Insurance, Finance, Customer Service, Analytical Skills, Goal Setting, Interviewing Skills, Strategic Planning, Customer Satisfaction, Call Centers, Team Building, Training, Management, Leadership, Public Speaking, Budgets, Time Management, Marketing
Education
Bridgewater State University
Masters, Management / Organizational Development
Providence College
B.A, Liberal Arts
AAA Southern New England October 2006 - Present
3PASTMIDNIGHT Films August 2010 - June 2013
On Cue Productions 2010 - 2010
Hampton Inn & Suites by HILTON March 2005 - March 2008
Skills
Sales, Travel Management, Resorts, Hotels, Cruises, Call Center, Tour Operators, Leisure Travel, Customer Service, Customer Support, Airline Ticketing, Airline Reservations, Microsoft Word, PowerPoint, Microsoft Excel, Outstanding time..., Organized Multi-tasker, Timely Decision Making, Time Management, Business Travel, Hotel Management
Education
Bridgewater State College 2004 — 2006
Bachelors Degree in Business Administration
Disney College Program 2003 — 2004
University of Nevada-Las Vegas 2003 — 2003
Hospitality Administration/Management
Johnson and Wales University 2001 — 2003
Entertainment, Event, Sports Management
Retired August 2015 - Present
AAA Southern New England November 2005 - Present
AAA Southern New England 2005 - Present
Shaw's Supermarkets August 2000 - June 2004
Hills Department Stores 1984 - 1992
Skills
Direct Marketing, Direct Mail, Database Marketing, Email Marketing, Customer Service, Loyalty Marketing, Microsoft Office, Marketing Communications, Microsoft Excel, Access, Call Center, Vendor Management, Event Planning, Advertising, Retail, Social Media
Education
Suffolk University 1990 — 1995
MBA
Clarion University of Pennsylvania
Bachelor's degree, Business Administration and Management, General
Blue Cross & Blue Shield of Rhode Island August 2012 - May 2013
AAA Southern New England June 2005 - August 2012
Randstad 2004 - 2005
EXPRESS, Inc. 2002 - 2003
Skills
Performance Management, Organizational..., Human Resources, Recruiting, College Recruiting, Employee Relations, Talent Acquisition, Training, Succession Planning, Interviews, Strategic Planning, Team Building, Program Management, Applicant Tracking..., Onboarding, HRIS, Benefits Administration, Employee Training, New Hire Orientations, Deferred Compensation, Talent Management, Management, Change Management, Leadership, Payroll, Technical Recruiting, Analysis, Conflict Resolution, Policy, Personnel Management, Employee Benefits, Coaching, Temporary Placement, Employment Law, Hiring, Employee Engagement, FMLA, Organizational..., Workforce Planning, Compensation & Benefit
Education
Bryant University
Certificate, Human Resources
Professional Development
University of Rhode Island
BA, English, Renaissance Literature
Roger Williams Day Care Center 2013 - Present
Daniel J. Rubiano, CPA & Co. March 2012 - Present
AAA Southern New England October 2011 - January 2012
Esposito Properties, LLC November 2001 - September 2011
Workers Mania, Inc. July 2005 - August 2011
Benefit Concepts, Inc. 2002 - 2005
Town of North Providence 2002 - 2002
The Miriam Hospital 1996 - 2000
Skills
Microsoft Excel, Management, Strategic Planning, Employee Benefits, Accounting, Outlook, Budgets, Payroll, Customer Service, Process Improvement, Forecasting, Microsoft Word
Education
Bryant University
Rhode Island School of Design July 2013 - Present
Rhode Island School of Design April 2012 - Present
Wilmott and Associates April 2012 - July 2012
AAA Southern New England August 1999 - April 2012
Occupations Unlimited October 1998 - August 1999
Skills
Employee Relations, Recruiting, Organizational..., Employee Training, Compensation Structures, Staff Development, Team Building, Talent Acquisition, Onboarding, College Recruiting, Benefits Administration, HRIS, Human Resources, Succession Planning, Vendor Management, Applicant Tracking..., Training, Personnel Management, HR Policies, New Hire Orientations, Management, Temporary Placement
Education
The Ohio State University 1990 — 1993
Bachelor of Science (BS)
Dean College 1988 — 1990
Associates, Business Management
MAPFRE Insurance December 2014 - Present
Papa Gino's May 2012 - November 2014
AAA Southern New England August 2005 - May 2012
D.P. Dough Franchising, LLC January 2003 - May 2005
Skills
Business Intelligence, Business Strategy, Operations Management, Customer Service, Leadership, Sales, Strategic Planning, Customer Experience, Customer Satisfaction, Team Building, Call Centers, Call Center, Inventory Management, Entrepreneurship, Marketing, Management, Relational Databases, MS Excel Pivot Tables, SQL, Data Analysis, SAS, Microsoft Excel, Microsoft Office, Analysis, Training, Analytics
Education
University of Massachusetts Boston 2014 — 2015
Graduate Certificate, Business Analytics, 3.85 (2 of 4 completed)
Fitchburg State University 2013 — 2015
Master of Business Administration (MBA), Management, 3.86
Quinsigamond Community College 2012 — 2013
Undergraduate Certificate, Computer Information Systems: Database, 3.84
Bridgewater State College 1998 — 2002
BS, Business Management
AAA Southern New England January 2007 - Present
Skills
Customer Service, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Strategic Planning, Event Planning, Call Center, Negotiation, Marketing, Coaching, Mortgage Lending, Change Management, Financial Reporting
Education
Assumption College 1997 — 2001
Bachelor's Degree, Business Communications
AAA Southern New England March 2008 - April 2013
NEON Communications April 2007 - November 2007
Stop & Shop August 2005 - April 2007
Skills
Auditing, Management, Governance, Financial Risk, Process Improvement, Microsoft Excel, Project Management, Sarbanes-Oxley, Internal Controls, Sarbanes-Oxley Act, Internal Audit, Risk Management, Financial Analysis, Accounting, Financial Reporting, Analysis, Business Process, Risk Assessment, Leadership, Finance, Process Flow Charts
Education
Bryant University 1999 — 2003
MBA, CIS
UMass Dartmouth
BS, Accounting
AAA Southern New England April 2013 - Present
Delphian Consulting Group January 2009 - April 2013
Archer Market Research Services August 1999 - December 2008
Citizens Financial Group August 1995 - August 1999
Insight Marketing Group January 1991 - August 1995
Skills
Segmentation, Cross-functional Team..., Marketing Management, Quantitative Research, Marketing, Market Research, Management, Strategy, Market Analysis, Marketing Research, Primary Research, Competitive Intelligence, B2B, Budgets, Analysis, Market Planning, Competitive Analysis, Team Management, Qualitative Research, Leadership, Sales, Negotiation, Data Analysis, Project Planning, Online Research, Integrated Marketing, Focus Groups, Marketing Strategy, Event Management, Proposal Writing, Project Management, Analytics, Strategic Planning, Lead Generation, Strategic Partnerships, Customer Satisfaction, Press Releases, Marketing Communications, Product Marketing, Digital Marketing, Brand Development, Program Management, Customer Experience, Customer Insight
Education
Bryant University 1995 — 1999
Master of Business Administration (M.B.A.), Business Administration Marketing
Rhode Island College 1988 — 1991
Bachelor of Science Degree, Marketing and Management
AAA Southern New England April 2013 - Present
Shilad Design 1994 - Present
Johnson & Wales University March 2011 - March 2013
College of the Holy Cross September 2006 - March 2011
Sun Graphics January 2006 - August 2006
EcoTarium 2001 - 2005
Staples 2000 - 2001
Skills
Advertising, Magazines, Layout, Graphics, Non-profits, Marketing, Branding & Identity, Graphic Design, Newsletters, Photography, Adobe Creative Suite, Nonprofits, Illustration, Adobe Acrobat, Publications, Brochures, Flyers, Mac, InDesign, Illustrator, Dreamweaver, Catalogs, Typography, Art, Brand Development, Digital Photography, Logo Design
Education
Rhode Island School of Design 1996 — 2000
Certificate, Ad and Print Design
Community College of Rhode Island
Associates, Liberal Arts
AAA Southern New England May 1998 - Present
Skills
Microsoft Office, Public Speaking, Customer Service, Leadership, Microsoft Excel, Microsoft Word, Event Planning, Time Management, Team Building, Outlook, Account Management, PowerPoint, Sales
Education
Anna Maria College 1996 — 1998
Trudeau Center January 2009 - Present
J. Arthur Trudeau Memorial Center January 2009 - Present
Montecalvo's meat and Deli December 2001 - January 2009
AAA Southern New England May 2006 - February 2008
Skills
Team Building, Customer Service, Management, Event Planning, Microsoft Office, Public Speaking, Microsoft Excel, Customer Satisfaction, Training, Coaching, Strategic Planning
Education
Community College of Rhode Island 2005 — 2006
University of Rhode Island 2001 — 2006
University of Rhode Island 2001 — 2005
Bachelor's Degree, Communications
University of Rhode Island - College of Business Administration 2001 — 2001
Pilgrim 1997 — 2001
Aldrich
Aldrich
Aldrich
Aldrich
Aldrich
AAA Southern New England May 2000 - Present
Education
Flagler College 1995 — 1996
Bachelor's, Business
Unum ConsultantPendexter Consulting GroupDecember 2006 - April 2008
Mastors & Servant February 2002 - December 2007
AAA Southern New England September 1991 - February 2002
Education
Emmanuel College 2009 — 2011
MSM, Management
Emmanuel College 2005 — 2008
BSBA, Business
MEDITECH January 2012 - Present
MEDITECH November 2010 - January 2012
MEDITECH July 2006 - November 2010
AAA Southern New England July 2005 - July 2006
Crompton Systems Corporation May 2005 - September 2005
AAA Southern New England October 2002 - July 2005
Skills
Customer Service, Visio, Meditech, Microsoft Office, Microsoft Excel, Microsoft Word, Business Analysis, HIPAA, Process Improvement, EHR, HL7, Research, Software Documentation, Databases
Education
Bryant University 2007 — 2010
MBA, Management
Bryant University 2002 — 2006
BSBA, Computer Information Systems
LaSalle Academy 1998 — 2002
High School
The Providence Center School June 2013 - Present
Justice Resource Institute November 2010 - Present
AAA Southern New England May 2009 - Present
Connecting For Children and Families August 2006 - December 2009
Skills
Mental Health, Teaching
Education
Bryant University 1999 — 2001
BS, Business Management
Towne & Country Mortgage d/b/a Reverse Mortgage of New England October 2012 - Present
Rhode Island Mortgage Bankers Association October 2006 - Present
The Fleming Household 1972 - Present
AAA Southern New England July 2011 - October 2012
BankofAmerica June 2008 - March 2011
Bank of America November 1994 - January 2008
Commonwealth Mortgage Company 1983 - 1985
Rhode Island Hospital Trust National Bank 1968 - 1982
United States Army Reserve 1965 - 1971
Skills
Reverse Mortgages, Mortgage Lending, FHA, Loan Origination, Mortgage Banking, First Time Home Buyers, Banking, Refinance, Construction Loans, Real Estate, USDA, Credit, Residential Mortgages, Loans, Insurance, Real Estate Financing, Underwriting, Investments, Small Business Lending, Referrals, VA loans, FHA financing, Credit Analysis, Finance, Consumer Lending, Commercial Lending, Commercial Mortgages, Certified Mortgage..., Investment Properties, Mortgage Underwriting, Home Equity Loans, Government Loans, Funding, Mortgage Marketing, Home Equity Lines of..., Loss Mitigation, Debt Consolidation, Real Estate Economics, Loan Servicing, Financial Structuring, Foreclosures, Mortgage Servicing, REO, Rates, Short Sales, Investors, Branch Management, Real Estate Transactions, Home Equity, Portfolio Management
Education
Bryant University 1968 — 1974
BSBA, Accounting, 3.95
The Ohio State University 1972 — 1973
Certificate, Real Estate Finance
Saint Raphael Academy 1959 — 1962
Diploma, Science
TRATA Services January 2009 - Present
AAA Southern New England June 2000 - October 2001
Weddings2go.com March 2000 - October 2000
Vanzile Travel June 1997 - March 2000
Skills
Technical Recruiting, Talent Acquisition, Executive Sales..., Recruiting, Placement Assistance, Search Assignments
Education
Bryant and Stratton College 1995 — 1997
Associate of Arts and Sciences (AAS), Tourism and Travel Services Management
Central Rhode Island chamber of commerce September 2015 - Present
AAA Southern New England March 2013 - Present
AAA Southern New England January 2005 - March 2013
AAA Southern New England January 2004 - January 2005
AAA Southern New England October 2003 - January 2004
AAA Southern New England March 2001 - October 2003
AAA Southern New England December 1999 - March 2001
Skills
Call Center, Customer Service, Mentoring, Team Building, Customer Relations, Employee Relations, Team Leadership, Microsoft Office, Hiring, Vendor Management, Problem Solving, Word, Budgeting, PowerPoint, Excel, XP, Operations Management, Strategic Planning, Access, MS Project, Program Management, Sales Management, Administration, Logistics, Purchasing, Outlook, Process Improvement, Event Planning, Marketing Strategy, Organizational..., Negotiation, Promotions, Public Speaking, Photoshop, Analysis, Accounting, Advertising, Community Outreach, Business Analysis, Statistics, Financial Reporting, Research, Web Development, Product Development, Business Management, Microsoft Word, Management, Budgets, Payroll, Leadership
Education
Johnson and Wales University 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Johnson and Wales University 2010 — 2013
Bachelor of Arts (B.A.), Business Administration, Management and Operations
Bryant College 2009 — 2010
Certificate, Sales Management
Community College of Rhode Island 2001 — 2004
A.A., Business Management
Cranston West 1994 — 1997
AAA Southern New England February 2008 - Present
AAA Southern New England December 2002 - June 2007
The Pampered Chef May 1999 - December 2003
AT&T May 1985 - December 1994
Skills
Customer Service, Customer Satisfaction, Call Center, Team Building, Microsoft Office, Management, Sales, Team Leadership, Operations Management, Training, Leadership, Microsoft Excel, Microsoft Word, Time Management, Outlook, Coaching, Public Speaking, Process Improvement, Payroll, Strategic Planning
Education
Bryant University 1980 — 1981
Accounting
Community College of Rhode Island
Associate's Degree, Business Administration and Management, General
CVS Caremark November 2009 - Present
AAA Southern New England February 1998 - May 2009
EG&G Aerospace & Engineered Products March 1991 - February 1998
Skills
PeopleSoft, Epicor, FRx Report Writer, Deltek, Platinum, Accounting, Microsoft Excel, Budgets, Access, Analysis, Microsoft Office, Team Building, Financial Reporting, Strategic Planning, Business Analysis, Financial Analysis, Accounts Payable, Payroll, Credit, Cost Accounting, Forecasting, Human Resources
Education
Bryant University 1980 — 1987
Bachelor of Science, Accounting, Summa Cum Laude
New Horizons Computer Learning Centers 2009 — 2009
Microsoft Office Specialist
AAA Southern New England December 2010 - Present
--- April 1995 - Present
AT&T Yellow Pages September 1999 - August 2008
Connecticut Post July 1998 - August 1999
Mar-Len Printing & Mailing April 1995 - June 1998
Norden Systems December 1984 - March 1995
Education
Charter Oak State College 1995 — 1998
Bachelor of Arts, Applied Arts
Housatonic Community-Technical College 1992 — 1994
Associate in Science, Graphic Design
Housatonic Community College 1988 — 1992
Associate in Science, Business Administration/Data Processing
Connecticut School of Electronics 1982 — 1984
2 Year Certificate, Electronics Technology
AAA Southern New England December 2003 - Present
Education
Bentley University 1997 — 2001
BS, Computer Information Systems
Hope High School 1993 — 1997
AAA Southern New England June 2005 - Present
Skills
Customer Service, Customer Satisfaction, Data Entry, Call Centers, Sales
Education
Boston College
Americold Logistics, LLC. August 2014 - December 2014
AAA Southern New England December 2013 - July 2014
Vieira & GiGianfilippo, LTD January 2013 - September 2013
Shell Point Retirement Community December 2011 - November 2012
Lutheran Social Services of New England September 2009 - October 2010
Army National Guard November 2009 - September 2010
DNS Freelancing October 2007 - November 2009
TransContinental Title December 2006 - October 2007
DNS Freelancing June 2002 - October 2006
Skills
Litigation, Microsoft Office, AOD, Centricity, Dispatching, Switchboard Operator, Facsimile, Copying, Scanners, Skype, Outlook, Conveyancing, First Aid, Bloodborne Pathogens, Cpr Certified, Medication..., AED, Early Intervention, Homelessness, Domestic Relations, Mental Health, Dementia, Alzheimer's Care, Christian Ministry, Real Estate Transactions, Title Clearing, Title Insurance, Bookkeeping, Customer Service, Community Outreach, Account Reconciliation, Data Entry, Notary Public, Healthcare, Health, Interviews, Invoicing, Loans, Nonprofits, Office Administration, First Time Home Buyers, Evangelism, Youth Outreach, Secretarial Skills, Administrative..., Charity Work, Dictaphone, Document Preparation, Time Management, Administrative...
Education
SW Florida Community College 2012 — 2012
Cerification, HHA / CNA
Bristol Community College 2011 — 2011
Certificate, Speed Spanish (Basic, Level 1 & 2)
American Sign Language (.org) 2010 — 2011
Certificate, Baby & Cild (English) Sign Language
Dunkin' Brands April 2013 - January 2014
Dunkin' Brands April 2012 - April 2013
Symmetry Medical November 2010 - January 2012
AAA Southern New England July 2007 - November 2010
AAA Southern New England June 2006 - July 2007
Old Navy February 2005 - July 2006
Skills
Human Resources, Employee Engagement, Training, Onboarding, Employee Relations, Performance Management, Program Management, Process Improvement, Talent Acquisition, Talent Management, Technical Recruiting, Hiring, Succession Planning, Organizational..., College Recruiting, New Hire Orientations, Coaching, Leadership Development, Personnel Management
Education
Johnson & Wales University 2001 — 2005
Bachelor of Science, Retail Marketing and Management
Roger Williams University 2008 — 2008
Certificate, Human Resource Management
Community College of Rhode Island
PHR Prep Course
RockStar Entertainment August 2012 - Present
AAA Southern New England February 2009 - September 2012
HealthFair February 2008 - May 2008
HealthFair April 2005 - December 2006
Skills
Customer Service, Event Planning, Wedding DJ, Karaoke DJ, Microsoft Office, Entertainment, Operations Management, Microsoft Word, Event Management, Team Building, Management, Team Leadership, Social Media, Time Management, Training, Outlook, Leadership, PowerPoint, Sales, Customer Satisfaction, Up Lighting, Network Marketing, DMX Lighting
Education
Medical Training Schools 2006 — 2006
Certified, EKG
Community College of Rhode Island
Computer Repair and Network Maintenance
East Providence High School 1988 — 1991
High School Diploma, College Prep
Company Confidential September 2010 - November 2012
AAA Southern New England June 2005 - May 2010
AAA Southern New England September 2004 - June 2005
Skills
Accounting, Journal Entries, Sarbanes-Oxley Act, Bank Reconciliation, Accounts Payable, Payroll, Financial Reporting, PeopleSoft, Outlook
Education
University of Rhode Island - College of Business Administration 2002 — 2005
MS, Accounting
Bryant University 1979 — 1981
MBA, Management
Rhode Island College
BS, Management
AAA Southern New England March 2014 - Present
Skills
Microsoft Office, Health, Customer Service, Hospitality, Hotels, Retail Banking
Education
World Tek Travel School 2001 — 2001
Tourism and Travel Services Marketing Operations
Branford Hall Career Institute-Branford Campus 2000 — 2001
Certificate, Computer Business Applications
East Haven High School 1993 — 1997
General Studies
AAA Southern New England April 2013 - Present
Collette Vacations February 2012 - August 2012
Collette Vacations January 2011 - February 2012
Quinwell Travel January 2008 - April 2010
Purple Turtle Productions December 2009 - February 2010
Trademark 2005 - 2010
Team Ops 2005 - 2007
Skills
Project Management, 3D Studio Max, Zbrush, Photoshop, Illustrator, Maya, After Effects, Mudbox, Final Cut Pro, HTML, CSS, PHP, MySQL, Apache, Flash Design
Education
Full Sail University 2007 — 2010
AAA Southern New England October 2006 - Present
Wachovia, A Wells Fargo Company May 2005 - September 2006
Vanguard Managed Solutions June 2001 - May 2005
Motorola June 2000 - June 2001
Skills
Windows Server, Firewalls, Active Directory, Network Security, Networking, Security, Troubleshooting, XP, Vulnerability Management, Linux, PCI DSS, Computer Security
Education
Ball State University 1999 — 2000
Master's, Information and Communication Sciences
Masaryk University Brno 1995 — 1999
Master's, Computer Science
AAA Southern New England 2007 - 2010
Victorinox Swiss Army 1993 - 2006
OSI consulting - Danbury CT 1991 - 1992
WestingHouse Broadcasting GroupW / CBS 1989 - 1991
Kraft Foods / Lender's Bagels 1984 - 1988
Education
Central Connecticut State University 1976 — 1980
BS, Business Adminstration
AAA Southern New England October 2011 - Present
American Express Travel Services November 2002 - October 2010
Garber Travel March 1986 - June 2002
Skills
Leisure Travel, Cruises, Vacation, Travel, Sales, Travel Management, Business Travel, Travel Planning, Tourism, Tour Operators
Education
Assumption College 1971 — 1975
BA, French, Teaching
Wels Fargo September 2011 - Present
AAA NCNU July 2009 - September 2011
AAA Arizona September 2003 - January 2006
AAA Southern New England September 2002 - September 2003
Skills
Property & Casualty..., Casualty, Umbrella Insurance, Sales Management, Call Center, Insurance, Account Management, Direct Sales, General Insurance, Commercial Insurance, Underwriting, Customer Service
Education
Elmhurst College
Towson State University
Business Administration
Dept of Labor and Training August 2014 - Present
State of Rhode Island February 2009 - August 2014
AAA Southern New England October 1999 - February 2008
MetLife May 1985 - October 1999
Education
West Warwick High School 1970 — 1973
Bryant University
Green Bamboo Publishing September 2015 - Present
Greater Boston Legal Services September 2015 - Present
Animal Legal Defense Fund September 2015 - Present
Boston University School of Law 2014 - Present
Boston Police Department Office of the Legal Advisor May 2015 - August 2015
Boston University School of Law October 2014 - May 2015
MetLife October 2014 - April 2015
Blackstone Valley Sports Center September 2009 - January 2015
AAA Southern New England June 2013 - August 2014
Mount Saint Charles Academy November 2013 - March 2014
Skills
Higher Education, Sports Marketing
Education
Boston University School of Law 2014 — 2016
Juris Doctor (J.D.)
Roger Williams University School of Law 2013 — 2014
Doctor of Law (J.D.), Law
University of Miami 2010 — 2013
Bachelor of Science, Sport Administration, Motion Pictures, 3.654
Tabor Academy 2007 — 2010
AAA Southern New England 1999 - 2002
Hunt Associates 1990 - 1999
Skills
Energy Conservation, Energy Audits, Green Building, Solar Energy, Contract Management, Energy Management, Renewable Energy, Energy Efficiency, Energy, Photovoltaics, Electricians, Sustainability, HVAC, Sustainable Energy, Construction, New Business Development
Education
Boston College 1980 — 1983
Bachelor of Arts, Political Science
AAA Southern New England 2006 - 2009
Education
Cape Cod Community College
Associates, Liberal Studies
Charter Oak State College
Bachelors, Business & Political Science
Eastern Nazarene College
Business
University of Massachusetts Boston
Political Science
ARAMARK August 2012 - Present
Warwick school department December 2010 - June 2012
AAA Southern New England February 2000 - August 2010
Education
Community College of Rhode Island 2011 — 2012
certificate, Medical Insurance Specialist/Medical Biller, 3.8
University of Rhode Island 1994 — 1999
Bachelor of Arts (B.A.), Mathematics
AAPC
CPC Certification
AAA Southern New England August 2010 - Present
Skills
Sales Management, Leadership
Education
Gateway Community College
Associate's degree, Business/Commerce, General
Casa de Raia Pharmacy TechnicianEaton ApothercarySeptember 2011 - November 2011
West River Pharmacy October 2010 - January 2011
CVS Caremark Corporation July 2007 - August 2009
AAA Southern New England August 2006 - April 2007
AAA Pioneer Valley January 2006 - August 2006
Medway 2003 - 2005
Stop & Shop 1997 - 2003
Keebler 2000 - 2002
Sherwin Williams 2001 - 2001
Skills
Certified Pharmacy..., Certified medical...
Education
Bay Path College
Criminal Justice
Westfield State College
Criminal Justice
Lifespan November 2014 - Present
Barnes & Noble March 2014 - October 2014
Rhode Island College August 2011 - May 2012
Rhode Island College May 2010 - August 2010
Borders September 2008 - October 2009
Dr. Day Care April 2007 - June 2008
Alphabet Soup Childcare January 2007 - April 2007
Blue Cross and Blue Shield of Rhode Island September 2005 - January 2007
AAA Southern New England May 2003 - September 2005
Skills
Customer Service, Research, Microsoft Office, Laboratory, Healthcare, Data Analysis, Biology, Microsoft Excel, Statistics, Science, Microsoft Word, Analysis, Data Entry
Education
Rhode Island College 2008 — 2012
Bachelor of Science (BS), Biology, General
Community College of Rhode Island 2000 — 2002
Associate of Arts (AA), General Studies
Yale University/YNHH Center for Outcomes Research & Evaluation (CORE) May 2015 - Present
Travelers October 2014 - February 2015
French's Worldwide Travel May 2013 - October 2014
AAA Southern New England June 2008 - April 2013
AAA Southern New England May 2006 - June 2008
Superior Fork Lift June 2000 - May 2006
Education
Fairfield University 1996 — 2000
Bachelor of Arts (B.A.), Organizational Communication
AAA Southern New England September 2014 - Present
AAA Southern New England May 2008 - September 2014
Skills
Customer Service, Financial Services, Team Building, Sales, Customer Satisfaction, Microsoft Word, Leadership, Call Centers
Education
Community College of Rhode Island
AAA Southern New England November 2004 - Present
Donald W Wyatt Detention Ctr (Central Falls Detention Facility Corporation) November 2010 - November 2012
Central Falls School District October 2002 - November 2004
Education
Community College of Rhode Island
Associate's Degree, Education/Special Education
Central Falls High School 1997 — 2001
High School
AAA Southern New England 2012 - 2015
Best Driving School January 1998 - March 2012
Skills
Management, Leadership, Team Building, New Business Development, Sales, Customer Service, Marketing, Strategic Planning, Social Media, Training, Public Speaking, Photography, Digital Photography, Photoshop, Portrait Photography
Education
Boston University 1995 — 1997
Master's degree
University of Massachusetts Dartmouth
Bachelor's degree