AAA The Auto Club Group
Address: 1881 Broadway, New York, NY 10023 Hours: Closed ⋅ Opens 9AM Saturday9AM–2PMSundayClosedMonday8:45AM–5:30PMTuesday8:45AM–5:30PMWednesday8:45AM–5:30PMThursday8:45AM–5:30PMFriday8:45AM–5:30PMSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (212) 314-8710Category: : : : : Place name: : : Website: Website: http://www.aaa.com/ Category: Towing service Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (18) Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of AAA Manhattan Posting publicly on the Web Write a review Reviews"Probably some of the best service I've received in the city" "I spoke with a dozen reps. and even an extremely rude manager." "Friendly staff, excellent experience." View all Google reviews From AAA Manhattan "AAA is a civic, not-for-profit organization providing roadside assistance, insurance, member discounts and savings, travel and financial services. Select RMV services are available."
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AAA The Auto Club Group Employees
Allstate July 2015 - Present
AAA The Auto Club Group May 2008 - May 2014
Allied Home Mortgage 2002 - 2008
Morrell Inc. 1999 - 2002
Skills
Motorcycle, Boat, Insurance, Mortgage, Investments, Long Term Care, Home, Customer Service, Annuities, Sales, Fixed Annuities, Health Insurance, Property & Casualty..., Whole Life, Umbrella Insurance, Workers Compensation, Loans, Small Business, Renters, Legal Liability, Mortgage Lending, Life Insurance, Leadership, Underwriting, Homeowners, General Insurance, Casualty
Education
Michigan Technological University 1997 — 2000
Bachelor of Science (B.S.), Business, Management, Marketing.
Michigan Technological University 1997 — 2000
Bachelor of Science (BS), business
Michigan Technological University 1996 — 1999
Michigan Technological University 1988 — 1999
Bachelors, Mechanical Engineering/ Marketing and Management
Michigan Technological University 1990 — 1993
Comcast Cable December 2014 - Present
Various Customer Service and Call Center Temp Assignments June 2014 - Present
AAA The Auto Club Group February 2007 - April 2014
Quality Carpet March 2006 - February 2007
Access Worldwide Communications, Inc. February 2002 - November 2004
RA Solutions, Inc. March 1998 - November 2000
Skills
Customer Service, Call Centers, Call Center..., Operations Management, Management, Leadership, Interviews, Problem Solving, Mentoring, Customer Satisfaction, Employee Engagement, Training, Help Desk Support, Payroll, Customer Retention, Team Building, Scheduling, Team Leadership, Technical Support, Outlook, Team Management
Education
Kingsborough Community College 1988 — 1990
Certificate, Computer/Information Technology Administration and Management
Kingsborough Community College 1978 — 1980
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Allstate Financial Services, LLC October 2014 - Present
AAA - The Auto Club Group April 2014 - October 2014
The Olsen Capital Group October 2008 - April 2014
New York Life Insurance Company August 2007 - October 2008
SML Capital September 2004 - August 2007
Skills
Insurance, Retirement Planning, Annuities, Long Term Care, Estate Planning, Health Insurance, Term Life Insurance, Universal Life, Whole Life, Disability Insurance, Employee Benefits, Business Planning, Retirement, Wealth Preservation, Wealth Transfer Planning, Fixed Annuities, Financial Services, Wealth Management
Education
University of Nevada-Las Vegas - College of Business
Finance, Finance, General
The Auto Club Group January 2014 - Present
The Auto Club Group August 2012 - January 2014
AAA The Auto Club Group April 1994 - August 2012
Civitan International 2009 - 2011
AAA Auto Club South October 2008 - September 2009
AAA Auto Club South December 2000 - September 2008
United States Marine Corps September 1970 - February 1994
Skills
Direct Marketing, Customer Relations, Non-profit Associations, Employee Benefits, Leadership, Retail, Personal Lines Insurance
Education
University of South Florida 1980 — 1981
Bachelor of Science, Business Management
Saint Leo University August 2012 - Present
AAA The Auto Club Group April 2001 - Present
Skills
Training, Strategic Planning, Public Speaking, Employee Training, Staff Development, Training Delivery, Performance Improvement, Onboarding, Team Building, Leadership Development, Instructional Design, Coaching, Performance Management, Management, E-Learning, Public Relations, Customer Service, Organizational..., Sales, Leadership, Adult Education, Higher Education, Program Management, Conflict Resolution, Interviews, Team Leadership
Education
Saint Leo University 2008 — 2010
MBA
Baldwin Wallace University
Business
Eckerd College
Bachelor Degree, Business Administration
Rollins College
Training Certification
PSCU October 2014 - Present
PSCU April 2013 - September 2014
AAA -The Auto Club Group January 2008 - April 2013
AAA Auto Club South June 1997 - January 2008
Skills
Performance Management, Vendor Management, Employee Relations, Recruiting, Human Resources, Organizational..., New Hire Orientations, Training, Leadership, Program Management, Benefits Administration, Team Building, Deferred Compensation, Strategic Planning, Business Strategy, Onboarding, Employee Engagement, Employee Benefits, Talent Management, Insurance, Talent Acquisition, Succession Planning
Education
University of Florida
Bachelor of Arts Degree, Sociology/Psychology
Compass Insurance Agency February 2015 - Present
AAA The Auto Club Group June 2014 - January 2015
AAA Allied Group August 2013 - March 2014
The Limited December 2012 - March 2014
Skills
Direct Sales, Sales Management, Marketing Communications, Marketing Strategy, Social Media Marketing, Public Speaking, Public Relations, Event Planning, Event Management, Non-profit..., Non-profit Volunteering, Non-profit Leadership, Property & Casualty..., Insurance Sales, Account Management, Team Building, Customer Service, Management, Customer Satisfaction, Sales, Marketing
Education
University of Louisville 2008 — 2011
Bachelor's Degree, Communications and Marketing
Grand Valley State University 2004 — 2008
Communications and PR
AAA - The Auto Club Group June 2005 - Present
AAA - Life Insurance December 2003 - June 2005
Research Data Design August 2002 - November 2003
Convergys Corporation June 1988 - August 2002
Skills
Customer Experience, Management, BPO, Call Center, Call Centers, Operations Management, Customer Satisfaction, Project Management
Education
University of Nebraska-Lincoln
BSBA, Finance
AAA- The Auto Club Group January 2011 - Present
The Auto Club Group July 2007 - January 2011
Professional Research Consultants October 2000 - September 2006
Skills
Interviews, Coaching, Call Center, Team Building, Account Management, Call Centers, Customer Service, Process Improvement, Sales, Strategic Planning, Management, Training, Public Speaking, Customer Satisfaction, Leadership
Education
Metropolitan Community College
Associates in Business Management, Management, Economics, Psychology
AAA, The Auto Club Group April 2009 - Present
Franklin Templeton Investments April 2007 - February 2009
Travelers Insurance March 2007 - April 2007
Commanding View, Inc. December 2005 - February 2007
Lincoln FInancial Group 1998 - 2001
The Travelers 1990 - 1998
IPC 1985 - 1990
Genigraphics Corporation 1982 - 1984
Skills
Marketing Strategy, Marketing ROI, Marketing Communications, Advertising, Direct Mail, Event Management, Media Relations, Trade Shows, Internal Communications, Public Relations, Corporate Communications, Web Content, Sales Support, Lead Generation, Strategic Leadership, Term Life Insurance, P&C insurance, Life Insurance, Health Insurance, Maximizer, Activator, Integrated Marketing, Event Planning, Market Planning, Marketing, ROMI, Direct Marketing, Strategic Planning, Competitive Analysis, Email Marketing, Online Marketing, Social Media Marketing, Copywriting, Brand Development, P&C Insurance, Digital Marketing, CRM, Newsletters, Training, Customer Retention, Business Strategy, Sales Management, Marketing Management, Insurance, Management, Strategy, Product Marketing, Brand Management, Program Management, Database Marketing
Education
Ithaca College
BS
Coretek Services June 2012 - Present
Coretek Services 2012 - 2015
Coretek Services 2012 - 2015
Coretek Services 2012 - 2015
Cengage Learning January 2012 - June 2012
PulteGroup June 2010 - January 2012
Invescor, Ltd. October 2008 - June 2010
AAA - The Auto Club Group August 2004 - February 2008
AAA - The Auto Club Group May 1999 - August 2004
AAA Michigan January 1998 - May 1999
Skills
Management, Human Resources, Sales, Customer Service, Training, Process Improvement, Marketing Communications, Vendor Management, Marketing, Content Management, Cross-functional Team..., Microsoft Excel, Project Management, Strategic Planning, Editing, Web Content, Presentations
Education
Wayne State University 1995 — 2010
Bachelors Degree, Business Administration, Information Systems Management
Wayne County Community College District 2008 — 2008
Guest Student, Information Systems Management
Oakland Community College 1994 — 1995
Associates Degree, Liberal Arts
Henry Ford Community College 1988 — 1993
Coursework Toward Associates Degree, Liberal Arts
Southgate Anderson High School 1984 — 1988
Diploma, General Education
TIAA-CREF November 2010 - Present
AAA - The Auto Club Group September 2003 - November 2010
BV Solutions Group January 2002 - August 2003
The Reference April 2000 - December 2001
State Street Australia Ltd February 1997 - March 1999
Education
University of Wollongong 1995 — 1996
Panjab University 1991 — 1994
1994, Commerce
AAA The Auto Club Group July 1996 - Present
PSI Global September 1995 - June 1996
St Petersburg Times February 1985 - August 1995
Holiday Inns Corporate 1982 - 1985
Skills
Analytics, Market Research, Segmentation, Marketing Strategy, Competitive Intelligence, Marketing Research, Customer Insight, Competitive Analysis, Analysis, Leadership, Management, Marketing, Brand Management, Brand Development, Database Marketing, Focus Groups, Marketing Communications, Integrated Marketing, Direct Marketing, Advertising
Education
University of South Florida - College of Business Administration 1987 — 1990
MBA, Marketing
Haslam College of Business at the University of Tennessee 1975 — 1980
BS, Marketing, Mgmt Science Option, Marketing
AAA The Auto Club Group December 2013 - Present
University of Michigan-Dearborn August 2014 - Present
Randstad January 2013 - December 2013
BELL (Building Educated Leaders for Life) January 2010 - January 2013
Becton Healthcare Resources January 2009 - December 2009
Wayne County September 2005 - January 2009
MGM Grand Casino March 2005 - September 2005
Venetian Casino & Resort May 2004 - March 2005
Microsoft January 2002 - May 2004
Ford Motor Company June 2000 - June 2001
Skills
HRIS, PeopleSoft, Legal Compliance, Microsoft Office, Salesforce.com, Employee Relations, Onboarding, Benefits Administration, Applicant Tracking..., Compensation, Talent Acquisition, HR Policies, Performance Management, Benefits, Orientation, FMLA, Talent Management, Workforce Planning, Interviewing, Employee Engagement, Employment Law, Technical Recruiting, Labor Relations, Recruitment/Retention, ADP, Administration, Hiring, Job Fairs, Job Descriptions, EEOC, Organizational..., Graduate Recruitment, Succession Planning, Performance Appraisal, Payroll, Sourcing, Change Management, Salary, HR Strategy, Resume Writing, New Hire Orientation, Career Development, Kronos, HR Consulting, Payroll Processing, Conflict Resolution, Global Human Resources..., Recruiting, Full-life Cycle..., Employee Benefits
Education
University of Michigan 1994 — 2000
Bachelors of Arts, General Studies Concentration Psychology
Martin Luther King High School 1990 — 1994
AAA The Auto Club Group January 2011 - Present
Alorica (formally PRC, LLC) August 2010 - November 2010
Ultimate Medical Academy - Tampa June 2009 - August 2010
Humana, Inc January 2005 - September 2008
Merck & Company June 2004 - January 2005
Cyberonics, Inc October 2000 - October 2003
Lyondell Chemical Company June 1999 - September 2000
Skills
Leadership, Talent Acquisition, Recruiting, Applicant Tracking..., College Recruiting, Internet Recruiting, Technical Recruiting, Human Resources, Onboarding, Screening, Contract Recruitment, Workforce Planning
Education
College Relations and Recruiting Institute - Cornell University
Certification, Human Resource Management Training
Hillsborough Community College
AA, Political Science
University of South Florida
BA, Communication
The Auto Club Group December 2003 - Present
AAA - The Auto Club Group December 2003 - Present
Valpak June 1993 - May 2003
U.S. Army 25th Infantry Division July 1987 - July 1989
Skills
Product Management, Budgets, Marketing Strategy, Direct Marketing, Email Marketing, Marketing, Advertising, Strategic Planning, Account Management, Social Media Marketing, Team Building, Online Marketing, Online Advertising, Leadership, Sales, Customer Service, Sales Management, New Business Development, Public Relations, Market Research, Customer Satisfaction, Management, Social Media, Customer Retention, Strategy, Cross-functional Team..., Product Marketing, Training
Education
University of Phoenix 2005 — 2007
MBA, Business
University of Phoenix