ABC Corporate Services
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ABC Corporate Services Employees
ABC Global Services February 2012 - May 2012
ABC Global Services November 2010 - March 2012
ABC Corporate Services April 2008 - November 2010
Muscular Dystrophy Association May 2007 - April 2008
Galileo International 2000 - 2005
McCord Travel Management 1997 - 2000
Travel Technology Group (now OnPeak) 1993 - 1997
Hotel InterContinental Chicago 1989 - 1991
Hotel 21 East 1987 - 1989
Skills
Sales Operations, Microsoft Excel, Tour Operators, Strategy, Consulting, Travel Management, Hospitality Industry, Hotels, Contract Negotiation, Tourism, Travel Technology, Account Management, Sales, CRM, Business Development, B2B, Business Travel, Revenue Analysis, Trade Shows, Online Travel, Cold Calling, Leisure Travel, Hotel Booking, Incentives, Resorts, E-commerce, Hospitality Management, Hotel Management, Leisure, Customer Service, Event Planning, GDS, Front Office, Fundraising, Marketing
Education
Loyola University of Chicago 1982 — 1987
Bachelor of Arts, Communications/Minor Psychology
ABC Global Services May 2013 - Present
ABC Global Services November 2010 - May 2013
ReelChicago.com October 2009 - February 2011
ABC Corporate Services August 2007 - November 2010
McKesson 1989 - September 1997
HealthCare Pharmacy Providers July 1987 - 1989
MedCap, Inc. January 1986 - July 1987
Skills
Hospitality Industry, Photoshop, Microsoft Excel, Access, HTML, Editing, Meeting Planning, Event Planning, Microsoft Office, Sabre, Outlook, Budgets, Online Travel, Tourism, Revenue Analysis, Travel Management, Travel Technology, Hospitality Management, Web Design, Web Content Management
Education
College of DuPage
American Express Global Business Travel April 1996 - Present
ABC Corporate Services September 1991 - April 1996
Skills
Account Management, Customer Service, New Business Development, Customer Experience, Customer Acquisition, Business Development, Business Strategy, Business Travel, Loyalty Marketing, Strategic Planning, Salesforce.com, Call Center, B2B, Analytics, Call Centers, Process Improvement, Change Management
Education
Ashford University 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations, 4.0
Metropolitan Community College 2009 — 2012
Associate of Arts (AA), Business Administration, Management and Operations, 3.214
FROSCH January 2013 - Present
Travel West September 2011 - March 2014
ABC Corporate Services September 2008 - November 2011
Egencia, an Expedia company March 2006 - July 2008
Sato Travel January 2005 - March 2006
BCD Travel February 2001 - August 2004
Skills
Tourism, Hospitality, Resorts, Hospitality Industry, Travel Management, Leisure, Customer Service, Hospitality Management, Business Travel, Hotel Booking, Catering, Food & Beverage, Cruises, Vacation, Team Building, Event Planning, Leadership, Hotels
Education
Central Washington University
Columbia Southern University
MDR Consulting, LLC 2002 - Present
ABC Corporate Services February 2004 - May 2005
RiserGroup February 2000 - February 2002
Carlson Marketing Group March 1993 - February 2000
Maritz Travel Company November 1992 - March 1993
Premier Travel Center January 1985 - April 1992
Skills
Travel Management, Corporate Events, Event Management, Tourism, Incentive Travel, Hospitality, Incentives, Trade Shows, Management
Education
Syracuse University
American Water Resources January 2010 - Present
American Water November 2007 - January 2010
American Water October 2004 - November 2007
MCI 1998 - 2004
National TechTeam 1996 - 1998
APAC Teleservices 1994 - 1996
ABC Corporate Services 1989 - 1994
Skills
Operations Management, Call Center, Customer Service, Billing, Project Management, Claims, Certified 7 Habits..., Program Management, Call Centers, Claim, Invoicing, Management Consulting, Training, Strategy, Leadership, Human Resources, Team Leadership, Management, Process Improvement
Education
Berklee College of Music 1983 — 1988
Frankfurt International School 1981 — 1983
Deerfield High School 1979 — 1981
Altour April 2013 - Present
Travel Leaders Corporate, LLC May 2012 - April 2013
Adelman Travel Group August 2011 - May 2012
Hickory Travel Systems November 2010 - August 2011
ABC Corporate Services December 2004 - November 2010
BCD Travel 2001 - 2004
Sea Gate Travel Group 1997 - 2001
American Express June 1996 - June 1997
JourneyCorp Travel Management 1994 - 1996
American Airlines August 1991 - December 1993
Skills
Business Travel, Travel Management, Account Management, Airlines, Hospitality, Customer Service, CRM, Contract Negotiation, E-commerce, Travel Technology
Education
George Mason University 1987 — 1991
BA, English
Emergency Travel Service April 2013 - Present
Agent24 November 2010 - April 2013
ABC Corporate Services October 1999 - November 2010
Skills
Hospitality, Travel Management, Tourism, Business Travel, Online Travel, Leisure Travel, Resorts, Hospitality Management, Hotels, Sabre, Tour Operators, Revenue Analysis, Hospitality Industry, Hotel Booking, Travel Technology
Education
Franklin University 1970 — 1974
Bachelor of Science Business Administration, Business Administration and Management, General
jpo/dow inc. November 1999 - Present
ABC Corporate Services 1996 - 1999
Evergreen Bank 1994 - 1997
Education
Moraine Valley Community College 1979 — 1997
Business
TravelClick July 2014 - March 2015
ABC Corporate Services March 2004 - May 2013
UPS Supply Chain Solutions June 1996 - January 1999
Skills
Customer Service, Microsoft Excel, Teamwork, Data Entry, Outlook, Accounts Receivable, Invoicing, Research, Account Management, Analysis, Inventory Management, Logistics, Accounts Payable, PowerPoint, Forecasting, Microsoft Word, Operations Management, Hospitality
Education
Roosevelt University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
EVEREST COLLEGE 2009 — 2011
A.S. IN APPLIED SCIENCE, BUSINESS MANAGEMENT
Tie National LLC February 2011 - Present
iLight Technologies January 2014 - Present
KCA Financial Services April 2009 - November 2009
ABC Corporate Services April 2001 - February 2009
Skills
Workers Compensation, HR Policies, Employee Counseling, Employee/Labor Relations, Employee Relations, Benefits, Employment Law, Payroll, Compensation, HRIS, Employee Benefits, Microsoft Office, Benefits Administration, Deferred Compensation, Industrial Relations, Management, Human Resources, Training, Leadership, Process Improvement, Policy, New Hire Orientations, Time Management, Talent Acquisition, Onboarding, Personnel Management, College Recruiting, Interviews, Temporary Placement, Hiring, Applicant Tracking..., Talent Management, Performance Management, Benefits Negotiation, Technical Recruiting, Internet Recruiting, Screening Resumes, Conflict Resolution, Staffing Services, Employee Training, Call Centers, Temporary Staffing, Sourcing, Contract Recruitment, Permanent Placement, Executive Search, Job Descriptions
Education
Augustana College 1987 — 1990
BA, English, Mass Communications
Apex November 1999 - Present
ABC Corporate Services April 1995 - May 1999
Skills
Invoicing, Office Management, Employee Benefits, Administrative..., Human Resources, Payroll, Hiring, Data Entry, ADP Payroll, Spreadsheets, Accounts Payable &..., Database Administration, Customer Service, Facilities Operations, Office Operations
Education
Moraine Valley Community College 1980 — 1998
Computer Science/Business
Frosch International Travel March 2015 - Present
TS24 Travel Solutions August 2014 - Present
ABC Corporate Services 2007 - 2009
American Express February 2001 - June 2005
Delta Airlines May 1998 - December 2000
Skills
Travel Planning, Hospitality, Customer Service, Tourism, Hotels, Customer Satisfaction
Education
International Air and Hospitality Academy 1998 — 1998
Hospitality/Tourism Certificate
Mt. Hood Community College 1997 — 1998