ACCC General Agency
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ACCC General Agency Employees
ACCC General Agency October 2013 - Present
Property Damage Appraisers (PDA) September 1997 - October 2013
Skills
Property Damage, Claim, Claims Management, Appraisals
Education
Sam Houston State University 1982 — 1984
Sam Rayburn High 1979 — 1982
Broadspire April 2014 - Present
ACCC General Agency April 2013 - April 2014
Farmers Insurance January 2003 - September 2012
AT&T 1997 - 2002
Skills
Insurance, Liability, Claim, Property & Casualty..., Casualty, Underwriting, Property Damage, General Insurance, Commercial Insurance, Subrogation, Claim Investigation, Claims Handling, Legal Liability, Claims Management, Liability Analysis, Training, Customer Service, Umbrella Insurance, Microsoft Office, Employee Benefits, Management, Commercial Lines, Supervising, Risk Assessment, Casualty Insurance, Commercial Litigation
Education
Belhaven University 2009 — 2011
Master of Business Administration (M.B.A.)
Fontbonne University 1999 — 2001
Bachelor of Business Administration (BBA)
ACCC General Agency August 2014 - Present
Montgomery County Sheriff's Office June 2011 - August 2014
North Forest Independent School District August 2010 - November 2010
City of Houston July 1997 - June 2009
Skills
Police, Master Peace Officer, Criminal Justice, Criminal Law, Criminal Investigations, Accident Investigation, Crime Scene..., Interviewing Skills, Interrogation Techniques, Interrogation, Investigative Reporting, Report Writing, Crime Prevention, Emergency Vehicle..., Emergency Vehicle..., Juvenile Law, Crisis Communications, Crime Scene Photography, Fingerprinting, Court Appearances, Juvenile Court, Locating People, TCLEOSE Instructor, Law Enforcement..., Internal Investigations, Telecommunications, Dispatching, Real Estate, Real Estate Sales..., Customer Service, Lead Generation, Buyer Representation, First Time Home Buyers, Sellers, Residential Homes, Real Estate Transactions, Single Family Homes, Apartments, Lease Negotiations, Short Sales, Foreclosures, Relocation, Contract Negotiation, Business, Marketing, Internet, Product Display, Merchandising, Microsoft Office, School Districts
Education
University of Houston-Downtown 2007 — 2014
Bachelor’s Degree, Criminal Justice with a concentration in Business Administration, 3.5
Lone Star College 1997 — 2010
Associate’s Degree, Liberal Arts
Spring High School 1993 — 1997
High School Diploma, General Studies
State Farm August 2014 - Present
ACCC General Agency April 2014 - August 2014
OMIX-ADA March 2013 - March 2014
Houston County Board of Education October 2011 - July 2013
Stonemark Management January 2012 - April 2012
GEICO March 2009 - June 2011
TRC Staffing Services, Inc. November 2007 - February 2009
Edelman Public Relations Worldwide May 2006 - July 2006
GC&SU August 2002 - August 2004
Department of Student Activities March 2002 - August 2004
Skills
Public Relations, Customer Service, Event Management, Data Entry, Research, Teaching, Office Administration, Outlook, Newsletters, Creative Writing, Leadership, Time Management, Training, Event Planning, Public Speaking, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word
Education
Strayer University 2011 — 2013
Master, Public Administration
Valdosta State University 2005 — 2006
Bachelor, Speech Communication
Georgia College and State University 2001 — 2004
Bachelor of Arts (B.A.), Public Relations
ACCC General Agency August 2013 - Present
Augusta State University January 2008 - Present
1st Choice Credit Union May 2010 - September 2010
Six Flags May 2006 - September 2007
Skills
Music Education, Music, Ensemble, Music Theory, Teaching, Piano, Higher Education, Editing, Event Planning, Composition, Musicians, Public Speaking, Social Networking, Musical Theatre, Chamber Music
Education
Augusta State University 2008 — 2013
Bachelor of Arts (B.A.), Music
ACCC General Agency February 2015 - Present
Loya Insurance Group September 2014 - February 2015
Houston Police Department June 1994 - January 2015
Skills
Certified Fraud Examiner, Master Peace Officer, Private Pilot, Rescue Diver, Background Checks, Community Policing, Crime Scene..., Crime Prevention, Criminal Investigations, Criminal Justice, Enforcement, Evidence, Evidence Collection, Executive Protection, Field Training Officer, Firearms, Fraud, Homeland Security, Internal Investigations, Interrogation, Investigation, Law Enforcement..., Patrol, Physical Security, Police, Policy, Private Investigations, Public Safety, Surveillance, Undercover, Law Enforcement
Education
Lone Star College System 1992 — 1994
Texas A&M University 1991 — 1992
ACCC General Agency Claims ManagerACCC General AgencyJune 2011 - Present
Skills
Liability, Claim, Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Claims Management, Casualty Insurance, Underwriting, Legal Liability, Subrogation, Litigation, Property Damage
Education
University of Houston
Master of Business Administration (MBA), Business Administration and Management, General
ACCC General Agency August 2014 - Present
Nationwide Insurance August 2011 - Present
Rubber Chicken Productions 1992 - Present
The Hartford 2006 - 2010
USAA 2002 - 2006
Skills
Liability, Insurance, Property & Casualty..., Corporate Events, Event Planning, Sales, Claim, Customer Service, Event Management, Public Speaking
Education
Robert E. Lee High School
Texas State University-San Marcos
Accounting and Business/Management
ACCC General Agency March 2013 - Present
Skills
Insurance, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Management
Education
University of Houston-Downtown 2014 — 2016
Bachelor of Business Administration (B.B.A.) Candidate, Accounting and Business/Management
ACCC General Agency July 2014 - Present
John Almond & Associates September 2013 - July 2014
Snehta April 2013 - October 2013
Deeper Calling Media January 2013 - March 2013
City of Snellville May 2012 - August 2012
Georgia Gwinnett College May 2007 - May 2012
Skills
Customer Service, Customer Relations, Organizational..., Small Business, Bilingual, Data Analysis, Team Building, Budgeting, Business Strategy, Promotions, Event Marketing Strategy, Event Planning, Social Media Marketing, Social Media Measurement, Budgets, Leadership, Editing, Marketing, Social Media, Research, Microsoft Word, Teamwork, Account Management, Strategic Planning, Time Management, Team Leadership, Market Research, Outlook, Training, Email Marketing, Administration, Access, Advertising, Management, Marketing Strategy, Microsoft Excel, PowerPoint, Newsletters, Press Releases, Salesforce.com, Public Relations, Sales, Social Networking, Customer Satisfaction, Program Management, Public Speaking, Analysis, Facebook, CRM
Education
Georgia Gwinnett College 2007 — 2012
Bachelors, Business Administration; Marketing
Brookwood High School 2004 — 2007
State Farm June 2014 - Present
The Littleton Group October 2013 - March 2014
ACCC General Agency April 2011 - August 2013
Fred Loya Insurance July 2010 - April 2011
U.S. Department of Health and Human Services October 2009 - July 2010
Judson ISD August 2008 - May 2010
SWBC November 2008 - October 2009
Nationwide Insurance September 2001 - August 2008
Education
University of Phoenix 2015 — 2016
Bachelor of Applied Science (B.A.Sc.), Psychology
ACCC General Agency March 2015 - Present
ACCC General Agency August 2012 - Present
Consuro October 2011 - August 2012
Enterhost October 2011 - August 2012
California State University Stanislaus April 2008 - March 2011
California State University Stanisluas January 2006 - April 2008
California State University Stanisluas September 2005 - December 2005
Texas Wesleyan University February 2002 - June 2003
Skills
Virtualization, Cloud Computing
Education
Texas Wesleyan University 1999 — 2003
Bachelor of Science (B.S.), Computer Science
Conroe Regional Medical Center 2012 - 2012
ACCC General Agency 1998 - 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Customer Service, Data Entry, Underwriting, P&C Insurance, Training
Education
University of Houston 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Psychology
Lone Star College System 2012 — 2015
CNA Certification, Prerequisites/Core Curriculum, Cum. GPA 3.77
ITT Technical Institute-Houston North 1989 — 1991
Associate of Arts and Sciences (AAS)
Solera January 2013 - Present
ACCC General Agency March 2010 - Present
Wallis Group, Inc. Louisiana January 2009 - Present
US Staffing Adjusting Services 2009 - 2011
Farmers Insurance Exchange December 2007 - October 2009
Farmers Insurance Exchange March 2006 - December 2007
Louisiana Farm Bureau 2004 - 2005
Progressive Insurance 2002 - 2004
LCR-M Corp January 1999 - January 2002
Skills
Claim, Insurance, Liability, General Insurance, Customer Service, Inland Marine, Accident, Mold Remediation, Property Damage, Liability Analysis, Sales, Restoration, Casualty, Professional Liability, Property & Casualty..., Property Claims, Construction, Negotiation, Claims Management, Legal Liability, Personal Injury
Education
Louisiana State University
B.S, General Studies
... April 2013 - Present
ACCC General Agency April 2011 - April 2013
Skills
Customer Service, Real Estate Transactions, Investment Properties, Foreclosures, Investors, Real Estate, Sellers, Sales, Real Estate Development, Residential Homes, REO, Property Management, Short Sales
Education
Central Missouri State University
Marketing
Fresno City College
General Studies
ACCC General Agency May 2014 - Present
Fred loya September 2013 - May 2014
Lowe's Home Improvement January 2012 - September 2013
ABRA Auto Body & Glass April 2009 - November 2010
Travelers October 2005 - April 2009
Skills
Customer Satisfaction, Automotive, Customer Retention, Automotive Aftermarket, Automobile, Vehicles, Customer Service, Continuous Improvement, Process Improvement, Parts, Call Centers, Customer Experience, Operations Management, Team Building, Warranty, Profit
Education
San Jacinto College 2011 — 2013
Collision Management, Autobody/Collision and Repair Technology/Technician, 3.1
ACCC General Agency July 2011 - Present
Hallmark Personal Lines at Hallmark Insurance Company April 2010 - April 2011
Skills
Insurance, Claim, Medical Billing, Customer Service, Policy, Medical Records, Hospitals, Property & Casualty..., Liability, Property Damage, Casualty, Legal Liability, Liability Analysis, Casualty Insurance, Underwriting, Employee Benefits
Education
Texas Wesleyan University 1996 — 1999
Bachelor of Applied Science (BASc), Criminal Justice