Access Direct
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Access Direct Employees
Employee
Years
Job
Industry
Gina Soleil Gina Soleil's Access Direct Experience 1996 - 1999
Job AUTHOR I SPEAKER I ENERGIZING WORKPLACE CULTURES GLOBALLY
Industry Management Consulting
Experience
Gina Soleil January 2013 - Present
Monarch Leadership May 2006 - 2015
Booya! Worldwide 2012 - January 2014
Jacob's Well 2006 - 2008
eq-life (Best Buy company) 2004 - 2006
Best Buy 2003 - 2004
Caribou Coffee 1999 - 2003
Access Direct 1996 - 1999
Skills
Leadership Development, Change Management, Performance Improvement, Speaking, Blog Writing, Leadership, Training, E-commerce, Recruiting, Coaching, Strategic Planning, Sales, Business Development, Management Consulting, Marketing, Management, Team Building, Retail, Start-ups, Human Resources, Nonprofits, Program Management, Organizational..., Consulting, Team Leadership, Customer Service, Workshop Facilitation, Process Improvement, Internal Communications, Operations Management, Instructional Design, Organizational..., Executive Development, Organizational..., Motivational Speaking, Public Speaking, Strategy, Project Management, Business Strategy, Marketing Strategy, Entrepreneurship, Cross-functional Team..., New Business Development, Social Media, Time Management
Education
St. Catherine University 2005 — 2008
MA, Organizational Leadership
Gina Soleil January 2013 - Present
Monarch Leadership May 2006 - 2015
Booya! Worldwide 2012 - January 2014
Jacob's Well 2006 - 2008
eq-life (Best Buy company) 2004 - 2006
Best Buy 2003 - 2004
Caribou Coffee 1999 - 2003
Access Direct 1996 - 1999
Skills
Leadership Development, Change Management, Performance Improvement, Speaking, Blog Writing, Leadership, Training, E-commerce, Recruiting, Coaching, Strategic Planning, Sales, Business Development, Management Consulting, Marketing, Management, Team Building, Retail, Start-ups, Human Resources, Nonprofits, Program Management, Organizational..., Consulting, Team Leadership, Customer Service, Workshop Facilitation, Process Improvement, Internal Communications, Operations Management, Instructional Design, Organizational..., Executive Development, Organizational..., Motivational Speaking, Public Speaking, Strategy, Project Management, Business Strategy, Marketing Strategy, Entrepreneurship, Cross-functional Team..., New Business Development, Social Media, Time Management
Education
St. Catherine University 2005 — 2008
MA, Organizational Leadership
Jeremy Milks Jeremy Milks's Access Direct Experience October 2005 - November 2005
Job Screenwriter / Graphic Designer
Industry Entertainment
Experience
Freelance May 2012 - Present
Freelance November 2003 - Present
American Color Imaging September 2013 - December 2014
Pizza Hut September 2008 - July 2009
Access Direct October 2005 - November 2005
Skills
Screenwriting, Graphic Design, Web Design, Lyricist, Screenwriter
Education
Hawkeye Community College 2004 — 2013
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Hawkeye Community College 2010 — 2012
Associate of Applied Arts (AAA), Graphic Communications
Freelance May 2012 - Present
Freelance November 2003 - Present
American Color Imaging September 2013 - December 2014
Pizza Hut September 2008 - July 2009
Access Direct October 2005 - November 2005
Skills
Screenwriting, Graphic Design, Web Design, Lyricist, Screenwriter
Education
Hawkeye Community College 2004 — 2013
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Hawkeye Community College 2010 — 2012
Associate of Applied Arts (AAA), Graphic Communications
Todd Shultz Todd Shultz's Access Direct Experience September 2002 - November 2004
Job Owner at A Father & Son Painting
Industry Construction
Experience
A Father & Son Painting June 2012 - Present
Mike Wolfe Painting April 2011 - June 2012
DPI Quality Custom Finishes March 2007 - August 2011
Riverdeep September 2006 - February 2007
Infinity Contact March 2004 - February 2005
Access Direct September 2002 - November 2004
McLeod Publishing January 2000 - January 2002
Access Direct January 1998 - January 2000
MCI Worldcom March 1995 - November 1998
Skills
Painting, Residential Homes, Restoration, Interior Design, Decks, Finish, Walls, Customer Service, Exterior Finishes, Interior Finishes, Commercial, Residential, Wood Staining, Wood Finishing, Deck Staining, Customer Satisfaction, Custom Paint, Faux Finish, Call Centers, Supervisory Skills, Team Leadership, Team Motivation, Employee Management, Employee Training
Education
Kirkwood Community College
ged
Kirkwood Community College
GED
A Father & Son Painting June 2012 - Present
Mike Wolfe Painting April 2011 - June 2012
DPI Quality Custom Finishes March 2007 - August 2011
Riverdeep September 2006 - February 2007
Infinity Contact March 2004 - February 2005
Access Direct September 2002 - November 2004
McLeod Publishing January 2000 - January 2002
Access Direct January 1998 - January 2000
MCI Worldcom March 1995 - November 1998
Skills
Painting, Residential Homes, Restoration, Interior Design, Decks, Finish, Walls, Customer Service, Exterior Finishes, Interior Finishes, Commercial, Residential, Wood Staining, Wood Finishing, Deck Staining, Customer Satisfaction, Custom Paint, Faux Finish, Call Centers, Supervisory Skills, Team Leadership, Team Motivation, Employee Management, Employee Training
Education
Kirkwood Community College
ged
Kirkwood Community College
GED
Melissa Baur-Martens Melissa Baur-Martens's Access Direct Experience September 1990 - June 1994
Job Program Manager at U.S. Department of State
Industry International Affairs
Experience
U.S. Department of State 2009 - Present
U.S. Customs and Border Protection September 2003 - May 2009
Graduate Student - Molloy College January 2000 - May 2002
Hofstra University January 2000 - April 2002
FranklinCovey October 2000 - June 2001
Colorforms 1994 - 2000
Access Direct September 1990 - June 1994
Skills
Government, Policy Analysis, National Security, Intelligence Analysis, Analysis, Fraud Detection, Program Management, Project Management, Law Enforcement..., Security Clearance, Expert Witness, Customer Service, Active Top Secret..., Litigation Consulting, Reporting & Analysis, Qualified Teacher, Operating Budgets, Identity Fraud, Adjudication, Customs Regulations, Immigration Law, Marketing, Direct Mail, Art Education, Creative Writing, Copywriting, Curriculum Development, Curriculum Assessment, Professional Mentoring, Public Speaking, Organizational..., Process Management, Public Outreach, Franklin Covey, Pre-press, fulfillment marketing, fraudulent document..., Public Policy, Intelligence, Management
Education
Molloy College
Master of Science (M.S.), Education
St. Joseph College
Bachelor of Applied Science (B.A.Sc.), Human Relations ~ Art
Suffolk County Community College
Associate of Arts (AA), General Studies and Art
U.S. Department of State 2009 - Present
U.S. Customs and Border Protection September 2003 - May 2009
Graduate Student - Molloy College January 2000 - May 2002
Hofstra University January 2000 - April 2002
FranklinCovey October 2000 - June 2001
Colorforms 1994 - 2000
Access Direct September 1990 - June 1994
Skills
Government, Policy Analysis, National Security, Intelligence Analysis, Analysis, Fraud Detection, Program Management, Project Management, Law Enforcement..., Security Clearance, Expert Witness, Customer Service, Active Top Secret..., Litigation Consulting, Reporting & Analysis, Qualified Teacher, Operating Budgets, Identity Fraud, Adjudication, Customs Regulations, Immigration Law, Marketing, Direct Mail, Art Education, Creative Writing, Copywriting, Curriculum Development, Curriculum Assessment, Professional Mentoring, Public Speaking, Organizational..., Process Management, Public Outreach, Franklin Covey, Pre-press, fulfillment marketing, fraudulent document..., Public Policy, Intelligence, Management
Education
Molloy College
Master of Science (M.S.), Education
St. Joseph College
Bachelor of Applied Science (B.A.Sc.), Human Relations ~ Art
Suffolk County Community College
Associate of Arts (AA), General Studies and Art
Joseph Antonacci Joseph Antonacci's Access Direct Experience March 2014 - Present
Job Manager
Industry Marketing and Advertising
Experience
Access Direct March 2014 - Present
Pitney Bowes Presort Services August 2008 - March 2014
IWCO Direct July 2005 - July 2008
Fala Direct Marketing September 1990 - July 2005
Skills
Operations Management, Customer Relations, Customer Service, Print Production, Outlook, Word, Excel, Direct Mail, Performance Management, Budgeting, Logistics, Production, Business Strategy, Inventory Management, Microsoft Excel, Budgets, Account Management, Process Improvement, Direct Marketing, Customer Satisfaction, Variable Data Printing, Print Management, Microsoft Word, Salesforce.com, Management
Education
Farmingdale State University of New York 1991 — 1993
Associates, Criminial Justice
Access Direct March 2014 - Present
Pitney Bowes Presort Services August 2008 - March 2014
IWCO Direct July 2005 - July 2008
Fala Direct Marketing September 1990 - July 2005
Skills
Operations Management, Customer Relations, Customer Service, Print Production, Outlook, Word, Excel, Direct Mail, Performance Management, Budgeting, Logistics, Production, Business Strategy, Inventory Management, Microsoft Excel, Budgets, Account Management, Process Improvement, Direct Marketing, Customer Satisfaction, Variable Data Printing, Print Management, Microsoft Word, Salesforce.com, Management
Education
Farmingdale State University of New York 1991 — 1993
Associates, Criminial Justice
Robert Randall Robert Randall's Access Direct Experience December 2001 - January 2006
Job Special Projects at BDDW
Industry Marketing and Advertising
Experience
BDDW February 2014 - Present
Spectrum Mailing Lists February 2013 - Present
RJRdata, LLC February 2009 - February 2013
TMone 2006 - February 2009
Discount-Lists 2006 - February 2009
Access Direct December 2001 - January 2006
Skills
List Brokerage, Email Marketing, Data Profiling, Market Research, cPanel, Drupal, Pricing Strategy, Microsoft Office, Direct Marketing, Online Advertising, CRM, Database Marketing, Online Lead Generation, Strategic Partnerships, Multi-channel Marketing, Direct Mail, Social Media, Advertising, Analytics, Online Marketing, Strategy, Mobile Marketing, SEM, Negotiation, Management, B2B, B2B Marketing, Marketing Strategy, Affiliate Marketing, Customer Retention, Social Media Marketing, Telemarketing, Sales, Marketing, Account Management, Lead Generation, Business Development, Customer Acquisition, PPC, SEO, Digital Marketing, Integrated Marketing, Web Marketing, Campaign Management, Skateboarding, Interactive Marketing, Salesforce.com, Pricing Negotiation, MS Office Suite, AS400
Education
Iowa State University - College of Business
BDDW February 2014 - Present
Spectrum Mailing Lists February 2013 - Present
RJRdata, LLC February 2009 - February 2013
TMone 2006 - February 2009
Discount-Lists 2006 - February 2009
Access Direct December 2001 - January 2006
Skills
List Brokerage, Email Marketing, Data Profiling, Market Research, cPanel, Drupal, Pricing Strategy, Microsoft Office, Direct Marketing, Online Advertising, CRM, Database Marketing, Online Lead Generation, Strategic Partnerships, Multi-channel Marketing, Direct Mail, Social Media, Advertising, Analytics, Online Marketing, Strategy, Mobile Marketing, SEM, Negotiation, Management, B2B, B2B Marketing, Marketing Strategy, Affiliate Marketing, Customer Retention, Social Media Marketing, Telemarketing, Sales, Marketing, Account Management, Lead Generation, Business Development, Customer Acquisition, PPC, SEO, Digital Marketing, Integrated Marketing, Web Marketing, Campaign Management, Skateboarding, Interactive Marketing, Salesforce.com, Pricing Negotiation, MS Office Suite, AS400
Education
Iowa State University - College of Business
Michele Rindos Michele Rindos's Access Direct Experience August 2006 - August 2007
Job Purchasing at Stony Brook University
Industry Printing
Experience
Stony Brook University September 2010 - Present
McGraw-Hill, The Grow Network 2007 - 2010
Access Direct August 2006 - August 2007
Direct Marketing Advertising Distributors April 2005 - April 2006
Rapp Collins Worldwide 2004 - 2005
American Family Publishers 1997 - 1999
Graphography 1997 - 1998
Publishers Clearing House 1990 - 1996
Skills
Advertising, Direct Marketing, Project Management, Purchasing, Digital Printing, Direct Mail, Management, Program Management, Negotiation, Publishing, Integrated Marketing, Process Improvement
Education
Stony Brook University
PMP Graduate
Stony Brook University September 2010 - Present
McGraw-Hill, The Grow Network 2007 - 2010
Access Direct August 2006 - August 2007
Direct Marketing Advertising Distributors April 2005 - April 2006
Rapp Collins Worldwide 2004 - 2005
American Family Publishers 1997 - 1999
Graphography 1997 - 1998
Publishers Clearing House 1990 - 1996
Skills
Advertising, Direct Marketing, Project Management, Purchasing, Digital Printing, Direct Mail, Management, Program Management, Negotiation, Publishing, Integrated Marketing, Process Improvement
Education
Stony Brook University
PMP Graduate
Colin Gillis Colin Gillis's Access Direct Experience April 2003 - March 2004
Job Manager of Application Developmebt at MAG Retail and Media
Industry Information Technology and Services
Experience
MAG Retail Group August 2015 - Present
MAG Retail and Media May 2014 - September 2015
MAG Retail and Media December 2012 - April 2014
J&P Cycles April 2011 - December 2012
J&P Cycles November 2008 - April 2011
Thomas L. Cardella & Associates March 2007 - November 2008
PRC April 2004 - March 2007
Access Direct April 2003 - March 2004
Skills
Active Directory, VoIP, Servers, Firewalls, VPN, DHCP, Switches, Project Management, Windows, Process Improvement, Group Policy, Call Centers, Networking, Security, Software Documentation, Infrastructure, Software Installation, Microsoft Exchange
Education
University of Minnesota Duluth 2000 — 2002
B.S., Computer Science
Hibbing Community College-A Technical and Community College 1998 — 2000
Associate's degree, Computer Science
MAG Retail Group August 2015 - Present
MAG Retail and Media May 2014 - September 2015
MAG Retail and Media December 2012 - April 2014
J&P Cycles April 2011 - December 2012
J&P Cycles November 2008 - April 2011
Thomas L. Cardella & Associates March 2007 - November 2008
PRC April 2004 - March 2007
Access Direct April 2003 - March 2004
Skills
Active Directory, VoIP, Servers, Firewalls, VPN, DHCP, Switches, Project Management, Windows, Process Improvement, Group Policy, Call Centers, Networking, Security, Software Documentation, Infrastructure, Software Installation, Microsoft Exchange
Education
University of Minnesota Duluth 2000 — 2002
B.S., Computer Science
Hibbing Community College-A Technical and Community College 1998 — 2000
Associate's degree, Computer Science
Denelle Beauchaine Denelle Beauchaine's Access Direct Experience February 2001 - March 2002
Job Cashier at Michaels Arts and Crafts
Industry Apparel & Fashion
Experience
Bulk Bag Services CashierMichaels Arts and CraftsOctober 2006 - Present
David's Bridal April 2006 - October 2006
Access Direct February 2001 - March 2002
Merrill Research April 1999 - December 2000
MidAmerica Festivals 1997 - 1998
General Cinema 1994 - 1996
Education
St. Cloud State University 1989 — 1994
BA, Theater, Art
Bulk Bag Services CashierMichaels Arts and CraftsOctober 2006 - Present
David's Bridal April 2006 - October 2006
Access Direct February 2001 - March 2002
Merrill Research April 1999 - December 2000
MidAmerica Festivals 1997 - 1998
General Cinema 1994 - 1996
Education
St. Cloud State University 1989 — 1994
BA, Theater, Art
Amy Boehm's Access Direct Experience April 1998 - April 2005
Job Advertising Account Executive at The Fayette County Union and Shopper
Industry Marketing and Advertising
Experience
The Fayette County Union and Shopper March 2010 - Present
Pinnacle Financial Group June 2009 - October 2009
Yellowbook USA April 2005 - May 2009
Access Direct April 1998 - April 2005
Access Direct 1998 - 2005
Skills
Sales, marketing, Advertising Sales, Project Management, Computer Literate, Customer Service, Advertising, Newsletters, Microsoft Office, Excel, Word, PowerPoint, Call Center, Customer Relations, Account Management, Team Building, Problem Solving, Negotiation, Social Media, Sales Management, Call Centers, Microsoft Excel, Marketing, CRM, Outlook, Microsoft Word, Online Advertising, Training, Salesforce.com, Customer Retention, Lead Generation, Cold Calling, Social Media Marketing, Marketing Strategy, Direct Marketing, Email Marketing, B2B, Online Marketing, Sales Process, Direct Mail, Sales Presentations, Mobile Marketing, Marketing Communications, Social Networking, PPC, Digital Marketing
Education
Mount Mercy University 2003 — 2005
Kirkwood Community College 1996 — 1998
Business
West Central High School 1992 — 1996
Diploma
The Fayette County Union and Shopper March 2010 - Present
Pinnacle Financial Group June 2009 - October 2009
Yellowbook USA April 2005 - May 2009
Access Direct April 1998 - April 2005
Access Direct 1998 - 2005
Skills
Sales, marketing, Advertising Sales, Project Management, Computer Literate, Customer Service, Advertising, Newsletters, Microsoft Office, Excel, Word, PowerPoint, Call Center, Customer Relations, Account Management, Team Building, Problem Solving, Negotiation, Social Media, Sales Management, Call Centers, Microsoft Excel, Marketing, CRM, Outlook, Microsoft Word, Online Advertising, Training, Salesforce.com, Customer Retention, Lead Generation, Cold Calling, Social Media Marketing, Marketing Strategy, Direct Marketing, Email Marketing, B2B, Online Marketing, Sales Process, Direct Mail, Sales Presentations, Mobile Marketing, Marketing Communications, Social Networking, PPC, Digital Marketing
Education
Mount Mercy University 2003 — 2005
Kirkwood Community College 1996 — 1998
Business
West Central High School 1992 — 1996
Diploma
Garrett Richards Garrett Richards's Access Direct Experience March 2005 - January 2006
Job Sales Representative at Truck Country
Industry Transportation/Trucking/Railroad
Experience
Truck Country July 2013 - Present
Highway Equipment Company February 2011 - July 2013
Highway Equipment Company November 2009 - February 2011
Highway Equipment Company January 2006 - November 2009
Access Direct March 2005 - January 2006
Red Lobster Restaurant May 2002 - March 2005
Discovery Homes April 2004 - January 2005
McLeodUSA August 2000 - April 2002
Collins Plaza Hotel and Convention Center February 1996 - October 2000
Skills
Proficient in Microsoft..., Trained in Microsoft..., Experience with..., Knowledgeable in...
Education
Kirkwood Community College
Business Administration and Management, General
Truck Country July 2013 - Present
Highway Equipment Company February 2011 - July 2013
Highway Equipment Company November 2009 - February 2011
Highway Equipment Company January 2006 - November 2009
Access Direct March 2005 - January 2006
Red Lobster Restaurant May 2002 - March 2005
Discovery Homes April 2004 - January 2005
McLeodUSA August 2000 - April 2002
Collins Plaza Hotel and Convention Center February 1996 - October 2000
Skills
Proficient in Microsoft..., Trained in Microsoft..., Experience with..., Knowledgeable in...
Education
Kirkwood Community College
Business Administration and Management, General
Jesse Rodriguez Jesse Rodriguez's Access Direct Experience August 2008 - April 2011
Job Senior Client Services Manager at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica March 2014 - Present
Alorica May 2011 - February 2014
Access Direct August 2008 - April 2011
Skills
Call Centers, Management, Customer Experience, Program Management, Customer Satisfaction, Leadership, Account Management, Operations Management, Telecommunications, Process Improvement, BPO, Performance Management, Sales, CRM, Customer Retention, Outsourcing
Education
Kirkwood Community College
Associates of Arts Degree
Alorica March 2014 - Present
Alorica May 2011 - February 2014
Access Direct August 2008 - April 2011
Skills
Call Centers, Management, Customer Experience, Program Management, Customer Satisfaction, Leadership, Account Management, Operations Management, Telecommunications, Process Improvement, BPO, Performance Management, Sales, CRM, Customer Retention, Outsourcing
Education
Kirkwood Community College
Associates of Arts Degree
Allison Kinskey Allison Kinskey's Access Direct Experience January 2007 - January 2012
Job Legal Consultant at Cerner Corporation
Industry Law Practice
Experience
Cerner Corporation June 2014 - Present
Fallon & McKinley, Pllc. January 2013 - March 2014
James & Kim Kinskey 2012 - January 2013
Access Direct January 2007 - January 2012
SLU Housing & Res Life May 2009 - August 2009
Skills
Customer Service, Social Media, Grant Writing, Child Development, Childcare, Critical Thinking, Data Entry, Tutoring, Adolescents, Social Networking, Creative Writing, Blogging, Organization, Facebook, Marketing Communications
Education
Saint Louis University 2007 — 2012
Bachelor of Arts (B.A.), Philosophy
Rockhurst University 2011 — 2012
Cerner Corporation June 2014 - Present
Fallon & McKinley, Pllc. January 2013 - March 2014
James & Kim Kinskey 2012 - January 2013
Access Direct January 2007 - January 2012
SLU Housing & Res Life May 2009 - August 2009
Skills
Customer Service, Social Media, Grant Writing, Child Development, Childcare, Critical Thinking, Data Entry, Tutoring, Adolescents, Social Networking, Creative Writing, Blogging, Organization, Facebook, Marketing Communications
Education
Saint Louis University 2007 — 2012
Bachelor of Arts (B.A.), Philosophy
Rockhurst University 2011 — 2012
Tina Bradford's Access Direct Experience January 1997 - September 1999
Job Home Mortgage Consultant at Wells Fargo
Industry Health, Wellness and Fitness
Experience
Wells Fargo May 2012 - Present
Addicted to Yoga April 2011 - November 2013
University of Phoenix November 2008 - May 2011
Access Direct January 1997 - September 1999
Cherry and Associates August 1995 - January 1997
Skills
Customer Service, Teaching, Advertising, Photoshop, Product Development, Yoga, Mortgage Lending, Residential Mortgages, Mortgage Servicing, Mortgage Marketing, Real Estate Lending, Selling, Public Speaking, Sales, Investment Properties, Referrals, Loans, Marketing, Strategic Planning, First Time Home Buyers, Team Building, Social Media Marketing, Program Management, Event Planning, Real Estate, Interviews, Human Resources, Management, Training, Policy, Leadership, Retail, Leadership Development, Banking, Small Business
Education
University of Pheonix 2008 — 2010
Masters, Education
DeVry 2004 — 2006
B.S., Technical management
University of Iowa 2001 — 2002
Master of Education (MEd), Elementary Education and Teaching
Wells Fargo May 2012 - Present
Addicted to Yoga April 2011 - November 2013
University of Phoenix November 2008 - May 2011
Access Direct January 1997 - September 1999
Cherry and Associates August 1995 - January 1997
Skills
Customer Service, Teaching, Advertising, Photoshop, Product Development, Yoga, Mortgage Lending, Residential Mortgages, Mortgage Servicing, Mortgage Marketing, Real Estate Lending, Selling, Public Speaking, Sales, Investment Properties, Referrals, Loans, Marketing, Strategic Planning, First Time Home Buyers, Team Building, Social Media Marketing, Program Management, Event Planning, Real Estate, Interviews, Human Resources, Management, Training, Policy, Leadership, Retail, Leadership Development, Banking, Small Business
Education
University of Pheonix 2008 — 2010
Masters, Education
DeVry 2004 — 2006
B.S., Technical management
University of Iowa 2001 — 2002
Master of Education (MEd), Elementary Education and Teaching
Amanda Rudd Amanda Rudd's Access Direct Experience May 1997 - June 2002
Job Commercial Account Executive at Gateway Insurance Services Inc
Industry Insurance
Experience
Gateway Insurance Services Inc February 2007 - Present
Aegis Lending January 2003 - May 2006
Access Direct May 1997 - June 2002
Skills
Employee Relations, Insurance, Sales Effectiveness, Problem Solving, Customer Satisfaction, Commercial Lines, Managing Associates, General Liability, Workers Compensation, Flood Insurance, Customer Service, Loans, Legal Liability, Umbrella Insurance, D&O, Commercial Insurance, Sales, Sales Management, Account Management, Strategic Planning, Team Building, Process Improvement
Education
Iowa State University
Gateway Insurance Services Inc February 2007 - Present
Aegis Lending January 2003 - May 2006
Access Direct May 1997 - June 2002
Skills
Employee Relations, Insurance, Sales Effectiveness, Problem Solving, Customer Satisfaction, Commercial Lines, Managing Associates, General Liability, Workers Compensation, Flood Insurance, Customer Service, Loans, Legal Liability, Umbrella Insurance, D&O, Commercial Insurance, Sales, Sales Management, Account Management, Strategic Planning, Team Building, Process Improvement
Education
Iowa State University
Robert Mingoia Robert Mingoia's Access Direct Experience April 2013 - Present
Job at
Industry Semiconductors
Experience
Access Direct April 2013 - Present
Pitney Bowes April 2010 - April 2013
SMSC December 2001 - January 2010
Skills
Test Equipment, Electronics, Oscilloscope, Troubleshooting, Schematic, Hardware, Testing, Failure Analysis, Computer Hardware, Electro-mechanical, Manufacturing, Preventive Maintenance
Education
New York Institute of Technology 1994 — 1996
Associates, Electrical Engineering
Pratt Institute 1980 — 1982
Electrical Engineering
Access Direct April 2013 - Present
Pitney Bowes April 2010 - April 2013
SMSC December 2001 - January 2010
Skills
Test Equipment, Electronics, Oscilloscope, Troubleshooting, Schematic, Hardware, Testing, Failure Analysis, Computer Hardware, Electro-mechanical, Manufacturing, Preventive Maintenance
Education
New York Institute of Technology 1994 — 1996
Associates, Electrical Engineering
Pratt Institute 1980 — 1982
Electrical Engineering
Dan Kluth Dan Kluth's Access Direct Experience December 1995 - August 1997
Job Sr. Project Manager
Industry Computer Software
Experience
The Birchleaf Group LLC August 2014 - Present
NICE Systems December 2010 - September 2014
Aspect Software August 1997 - December 2010
Access Direct December 1995 - August 1997
Skills
Speech Analytics, CTI, IVR, ACD, Contact Centers, Telephony, Workforce Management, Unified Communications, Call Centers, Avaya Technologies, Professional Services, SIP, VoIP, Speech Recognition, Customer Experience, Telecommunications, System Deployment, Enterprise Software, SaaS, Managed Services, Integration, IP, Switches, Genesys, Sales Engineering, CRM, Project Portfolio..., Solution Selling, Call Center, Video Conferencing, PMP, Vendor Management, Product Management, Pre-sales, Avaya, Salesforce.com, Wireless, Go-to-market Strategy
Education
Cornell College 1992 — 1996
BS, Psychology
The Birchleaf Group LLC August 2014 - Present
NICE Systems December 2010 - September 2014
Aspect Software August 1997 - December 2010
Access Direct December 1995 - August 1997
Skills
Speech Analytics, CTI, IVR, ACD, Contact Centers, Telephony, Workforce Management, Unified Communications, Call Centers, Avaya Technologies, Professional Services, SIP, VoIP, Speech Recognition, Customer Experience, Telecommunications, System Deployment, Enterprise Software, SaaS, Managed Services, Integration, IP, Switches, Genesys, Sales Engineering, CRM, Project Portfolio..., Solution Selling, Call Center, Video Conferencing, PMP, Vendor Management, Product Management, Pre-sales, Avaya, Salesforce.com, Wireless, Go-to-market Strategy
Education
Cornell College 1992 — 1996
BS, Psychology
Kyle Crabb Kyle Crabb's Access Direct Experience May 2005 - July 2008
Job Team Manager Redfin
Industry Real Estate
Experience
Redfin June 2012 - Present
Access Direct Realty September 2009 - June 2012
Access Direct May 2005 - July 2008
Ameripath Mortgage January 2004 - May 2005
NovaStar Mortgage, Inc 2002 - 2003
Skills
Real Estate, Marketing, Sales, Management, Leadership, Budgets, Entrepreneurship, Training, Advertising, Customer Service, Negotiation, Selling, Investment Properties, Loans, Real Estate Financing, Real Estate Development, Residential Homes, Finance, Contract Negotiation, Real Estate Transactions, Foreclosures
Education
San Diego State University-California State University 1998 — 2002
BS, Business Administration - Information Decision Systems
University of California, San Diego
Redfin June 2012 - Present
Access Direct Realty September 2009 - June 2012
Access Direct May 2005 - July 2008
Ameripath Mortgage January 2004 - May 2005
NovaStar Mortgage, Inc 2002 - 2003
Skills
Real Estate, Marketing, Sales, Management, Leadership, Budgets, Entrepreneurship, Training, Advertising, Customer Service, Negotiation, Selling, Investment Properties, Loans, Real Estate Financing, Real Estate Development, Residential Homes, Finance, Contract Negotiation, Real Estate Transactions, Foreclosures
Education
San Diego State University-California State University 1998 — 2002
BS, Business Administration - Information Decision Systems
University of California, San Diego
Stephen Ferber's Access Direct Experience November 2000 - September 2003
Job BPO | Call Center Outsourcing Solutions | Outsourcing | Entrepreneur | Attorney | Consultant |
Industry Outsourcing/Offshoring
Experience
Golden Gate BPO Solutions April 2007 - Present
Golden Gate BPO Solutions July 2005 - Present
Cross Keys Capital, LLC July 2004 - Present
Interactive Response Technologies, Inc. (IRT) May 2008 - December 2011
Cross Keys Capital July 2004 - January 2007
Hancock Information Group June 2001 - September 2003
Access Direct November 2000 - September 2003
Precision Response Corporation (PRC) January 1996 - September 2003
Florida Manufacturing and Distributing Company August 1994 - December 1995
PriceWaterhouseCoopers (Formerly Coopers & Lybrand) June 1991 - August 1994
Skills
Social Media Marketing, BPO, Vendor Management, Data Analysis, Consulting, Call Center, Outsourcing, Customer Experience, Strategic Planning, Team Building, Account Management, CRM, Lead Generation, Mergers, Business Development, Management Consulting, Contract Negotiation, Legal Advice, Strategic Counsel, Sales, Sales Operations, Sales Management, Client Development, Capital Markets, Capital Structure, Bankruptcy, Corporate turn-around, Management, Strategy, Cross-functional Team..., Leadership, Call Centers, Recruiting, Strategic Partnerships, Entrepreneurship, New Business Development, Mergers & Acquisitions, Coaching, Marketing, Program Management, Executive Management, Talent Management, Analysis, Financial Services, Operations Management, Sales Process, Enterprise Software, Start-ups, E-commerce, Human Resources
Education
University of Miami School of Law 1990 — 1993
Juris Doctorate, Corporate and Tax
University of Maryland - Robert H. Smith School of Business 1986 — 1990
B.S., Accounting
Miami Palmetto High School 1983 — 1986
Golden Gate BPO Solutions April 2007 - Present
Golden Gate BPO Solutions July 2005 - Present
Cross Keys Capital, LLC July 2004 - Present
Interactive Response Technologies, Inc. (IRT) May 2008 - December 2011
Cross Keys Capital July 2004 - January 2007
Hancock Information Group June 2001 - September 2003
Access Direct November 2000 - September 2003
Precision Response Corporation (PRC) January 1996 - September 2003
Florida Manufacturing and Distributing Company August 1994 - December 1995
PriceWaterhouseCoopers (Formerly Coopers & Lybrand) June 1991 - August 1994
Skills
Social Media Marketing, BPO, Vendor Management, Data Analysis, Consulting, Call Center, Outsourcing, Customer Experience, Strategic Planning, Team Building, Account Management, CRM, Lead Generation, Mergers, Business Development, Management Consulting, Contract Negotiation, Legal Advice, Strategic Counsel, Sales, Sales Operations, Sales Management, Client Development, Capital Markets, Capital Structure, Bankruptcy, Corporate turn-around, Management, Strategy, Cross-functional Team..., Leadership, Call Centers, Recruiting, Strategic Partnerships, Entrepreneurship, New Business Development, Mergers & Acquisitions, Coaching, Marketing, Program Management, Executive Management, Talent Management, Analysis, Financial Services, Operations Management, Sales Process, Enterprise Software, Start-ups, E-commerce, Human Resources
Education
University of Miami School of Law 1990 — 1993
Juris Doctorate, Corporate and Tax
University of Maryland - Robert H. Smith School of Business 1986 — 1990
B.S., Accounting
Miami Palmetto High School 1983 — 1986
Yvonne Gardenier's Access Direct Experience 1997 - 2008
Job Workforce Management Analyst
Industry Insurance
Experience
Transamerica September 2014 - Present
TMone January 2014 - September 2014
TMone August 2008 - January 2014
PRC, LLC 1997 - 2008
PRC, LLC / Access Direct 1997 - 2008
Access Direct 1997 - 2008
Skills
Project Management, CRM software, Customer Experience, Back Office, Recruitment/Retention, Quality Management, Workflow Analysis, Workforce Planning, Order Processing, Order Fulfillment, Client Interfacing, Presentation Preparation, Process Development, Employee Management, Sales Management, Training &..., Diversity Training, Account Management, Six Sigma, Curriculum Development, Task Management, Strategic Planning, Predictive Dialers, Microsoft Office, Operations Management, New Hire Training, Team Building, CRM, Call Centers, Employee Training, Lead Generation, Team Leadership, Training, Leadership Development, B2B, Coaching, Leadership, Recruiting, Process Improvement, Management, Quality Assurance, Salesforce.com, Telemarketing, Outsourcing, Customer Satisfaction, Customer Service, Call Center Development, Sales Operations, Contact Centers, Inbound Marketing
Education
GMG High School
Kirkwood Community College
Transamerica September 2014 - Present
TMone January 2014 - September 2014
TMone August 2008 - January 2014
PRC, LLC 1997 - 2008
PRC, LLC / Access Direct 1997 - 2008
Access Direct 1997 - 2008
Skills
Project Management, CRM software, Customer Experience, Back Office, Recruitment/Retention, Quality Management, Workflow Analysis, Workforce Planning, Order Processing, Order Fulfillment, Client Interfacing, Presentation Preparation, Process Development, Employee Management, Sales Management, Training &..., Diversity Training, Account Management, Six Sigma, Curriculum Development, Task Management, Strategic Planning, Predictive Dialers, Microsoft Office, Operations Management, New Hire Training, Team Building, CRM, Call Centers, Employee Training, Lead Generation, Team Leadership, Training, Leadership Development, B2B, Coaching, Leadership, Recruiting, Process Improvement, Management, Quality Assurance, Salesforce.com, Telemarketing, Outsourcing, Customer Satisfaction, Customer Service, Call Center Development, Sales Operations, Contact Centers, Inbound Marketing
Education
GMG High School
Kirkwood Community College
Juan Verdugo Juan Verdugo's Access Direct Experience April 2003 - August 2005
Job IT Specialist at Hubbell Realty Company
Industry Information Technology and Services
Experience
Hubbell Realty Company July 2013 - Present
Microsoft November 2012 - July 2013
Iowa Correctional Institute for Women May 2012 - November 2012
Freedom Tire, Des Moines & Altoona, Iowa March 2005 - October 2008
Access Direct April 2003 - August 2005
Verdugo Tech February 2004 - November 2004
Skills
Microsoft Office, Troubleshooting, Networking, Windows XP, Customer Service, Integration, VMware, Windows 7, Microsoft Exchange, Visual Basic, HTML, SQL, Hardware, Sales, Management, Team Building, Technical Support, Windows & Mac operating..., Photoshop, Wireless Networking, Computer Network..., Adaptability, Strongly self-motivated, Rapid Learning, Communication Skills, Professional Ethics, Project Management, Information Technology, Microsoft Excel, Strategic Planning, Leadership, Windows Server, Computer Hardware, Time Management, Network Administration, Contract Negotiation, Active Directory, Cabling
Education
ITT Technical Institute-Clive 2011 — 2015
Bachelor of Technology (B.Tech.), Computer Systems Networking and Telecommunications
Kaplan University 2010 — 2012
Associate of Applied Science, Information Technology Network Administration
Hubbell Realty Company July 2013 - Present
Microsoft November 2012 - July 2013
Iowa Correctional Institute for Women May 2012 - November 2012
Freedom Tire, Des Moines & Altoona, Iowa March 2005 - October 2008
Access Direct April 2003 - August 2005
Verdugo Tech February 2004 - November 2004
Skills
Microsoft Office, Troubleshooting, Networking, Windows XP, Customer Service, Integration, VMware, Windows 7, Microsoft Exchange, Visual Basic, HTML, SQL, Hardware, Sales, Management, Team Building, Technical Support, Windows & Mac operating..., Photoshop, Wireless Networking, Computer Network..., Adaptability, Strongly self-motivated, Rapid Learning, Communication Skills, Professional Ethics, Project Management, Information Technology, Microsoft Excel, Strategic Planning, Leadership, Windows Server, Computer Hardware, Time Management, Network Administration, Contract Negotiation, Active Directory, Cabling
Education
ITT Technical Institute-Clive 2011 — 2015
Bachelor of Technology (B.Tech.), Computer Systems Networking and Telecommunications
Kaplan University 2010 — 2012
Associate of Applied Science, Information Technology Network Administration
AVA BLANCHARD AVA BLANCHARD's Access Direct Experience January 1998 - January 1999
Job RN
Industry Hospital & Health Care
Experience
Girling Health Care June 2009 - June 2013
Girling Health Care October 2007 - June 2009
Pella Regional Health Center January 2006 - January 2007
La Petite Academy January 2003 - January 2005
Pei's Mandarin January 2001 - January 2002
Access Direct January 1998 - January 1999
Skills
Cpr Certified, Nursing, Teaching, Customer Service, Time Management, First Aid, Organization, Sales, Data Entry, Customer Satisfaction, Pharmacueticals, Art, CPR Certified, Healthcare
Education
Indian Hills Community College 2005 — 2007
Associate of Applied Science, Nursing
Kirkwood Community College 2002 — 2005
Nursing Prerequisite Classes
Girling Health Care June 2009 - June 2013
Girling Health Care October 2007 - June 2009
Pella Regional Health Center January 2006 - January 2007
La Petite Academy January 2003 - January 2005
Pei's Mandarin January 2001 - January 2002
Access Direct January 1998 - January 1999
Skills
Cpr Certified, Nursing, Teaching, Customer Service, Time Management, First Aid, Organization, Sales, Data Entry, Customer Satisfaction, Pharmacueticals, Art, CPR Certified, Healthcare
Education
Indian Hills Community College 2005 — 2007
Associate of Applied Science, Nursing
Kirkwood Community College 2002 — 2005
Nursing Prerequisite Classes
jhon k de jesus jhon k de jesus's Access Direct Experience 2012 - Present
Job Profesional de Marketing y publicidad
Industry Marketing and Advertising
Experience
Access Direct 2012 - Present
Education
Universidad Dominicana O&M 2008 — 2012
Ingeniería informática
Access Direct 2012 - Present
Education
Universidad Dominicana O&M 2008 — 2012
Ingeniería informática
Laurie Weiner Laurie Weiner's Access Direct Experience May 2014 - Present
Job Receptionist at Access Direct
Industry Printing
Experience
Access Direct May 2014 - Present
Suffolk County Community College September 2011 - May 2014
Skills
Microsoft Word, Social Media, Customer Service, Data Entry, Event Planning, Microsoft Excel, Microsoft Office, PowerPoint, Community Outreach, Research, Outlook, Social Networking, Public Speaking, Time Management, Teamwork
Education
State University of New York at Delhi 2006 — 2007
Access Direct May 2014 - Present
Suffolk County Community College September 2011 - May 2014
Skills
Microsoft Word, Social Media, Customer Service, Data Entry, Event Planning, Microsoft Excel, Microsoft Office, PowerPoint, Community Outreach, Research, Outlook, Social Networking, Public Speaking, Time Management, Teamwork
Education
State University of New York at Delhi 2006 — 2007
Jeremy Wild Jeremy Wild's Access Direct Experience 1998 - 2003
Job VP, Finance / CFO at ImOn Communications
Industry Construction
Experience
ImOn Communications September 2014 - Present
International Equipment Solutions, LLC February 2012 - September 2014
Paladin December 2007 - February 2012
Highway Equipment Company February 2006 - December 2007
McGladrey & Pullen January 2003 - February 2006
Access Direct 1998 - 2003
Education
Iowa State University - College of Business 2001 — 2002
BS ACCT, Accounting
Benton Community
Benton Community
ImOn Communications September 2014 - Present
International Equipment Solutions, LLC February 2012 - September 2014
Paladin December 2007 - February 2012
Highway Equipment Company February 2006 - December 2007
McGladrey & Pullen January 2003 - February 2006
Access Direct 1998 - 2003
Education
Iowa State University - College of Business 2001 — 2002
BS ACCT, Accounting
Benton Community
Benton Community
Brian Kellett Brian Kellett's Access Direct Experience November 2000 - May 2007
Job Security Product Marketing, Support and Consulting
Industry Security and Investigations
Experience
Stantec Consulting June 2015 - Present
Johnson Controls December 2012 - May 2015
Open Door Solutions July 2011 - December 2012
Unified Systems Inc. July 2009 - July 2011
Houle Security March 2008 - June 2009
LRG North May 2007 - November 2007
Access Direct November 2000 - May 2007
Extreme CCTV May 2000 - November 2000
Tri-Ed Ltd March 1996 - May 2000
Skills
Access Control, CCTV, Security, Electronic Security, Problem Solving, Troubleshooting, Risk Assessment, Surveillance, Integration, IP Cameras, Video over IP, Alarm Systems, Physical Security, Video Analytics, Management, Biometrics, Electronics, Crisis Management, Security+, IP CCTV, Program Management, Loss Prevention, Manufacturing, IP, Key Account Management, Vulnerability Assessment, Wireless, Solution Selling, Fire Alarm, Business Continuity, Security Operations, Protection, Intrusion Detection, Sales, Direct Sales, Team Building, Project Planning, Building Management..., Private Investigations, Automation, IPS, Energy Management, Marketing, Operations Management, Cabling, Security Management, Training, System Design, Hardware, Life Safety
Education
British Columbia Institute of Technology
Diploma, Security Installer
Security Cerifications, partial list
Partial list of certifications
Simon Fraser University
BA, Major Psychology, BA Major Communications
Stantec Consulting June 2015 - Present
Johnson Controls December 2012 - May 2015
Open Door Solutions July 2011 - December 2012
Unified Systems Inc. July 2009 - July 2011
Houle Security March 2008 - June 2009
LRG North May 2007 - November 2007
Access Direct November 2000 - May 2007
Extreme CCTV May 2000 - November 2000
Tri-Ed Ltd March 1996 - May 2000
Skills
Access Control, CCTV, Security, Electronic Security, Problem Solving, Troubleshooting, Risk Assessment, Surveillance, Integration, IP Cameras, Video over IP, Alarm Systems, Physical Security, Video Analytics, Management, Biometrics, Electronics, Crisis Management, Security+, IP CCTV, Program Management, Loss Prevention, Manufacturing, IP, Key Account Management, Vulnerability Assessment, Wireless, Solution Selling, Fire Alarm, Business Continuity, Security Operations, Protection, Intrusion Detection, Sales, Direct Sales, Team Building, Project Planning, Building Management..., Private Investigations, Automation, IPS, Energy Management, Marketing, Operations Management, Cabling, Security Management, Training, System Design, Hardware, Life Safety
Education
British Columbia Institute of Technology
Diploma, Security Installer
Security Cerifications, partial list
Partial list of certifications
Simon Fraser University
BA, Major Psychology, BA Major Communications
Philip Bachman Philip Bachman's Access Direct Experience May 2003 - June 2006
Job Chemical Site Manager at Haas Group International
Industry Chemicals
Experience
Haas Group International January 2011 - Present
Red Star Yeast Company November 2009 - January 2011
PMX Industries August 2007 - November 2009
Integrated DNA Technologies June 2006 - August 2007
Access Direct May 2003 - June 2006
Skills
Microsoft Office, Management, Strategic Planning, Leadership, Research, Microsoft Word, Analytical Chemistry, Training, Manufacturing, Chemistry, Laboratory, Sales, Microsoft Excel, Quality Control
Education
Cornell College 2001 — 2005
Bachelor's Degree, Biochemistry and Molecular Biology
Haas Group International January 2011 - Present
Red Star Yeast Company November 2009 - January 2011
PMX Industries August 2007 - November 2009
Integrated DNA Technologies June 2006 - August 2007
Access Direct May 2003 - June 2006
Skills
Microsoft Office, Management, Strategic Planning, Leadership, Research, Microsoft Word, Analytical Chemistry, Training, Manufacturing, Chemistry, Laboratory, Sales, Microsoft Excel, Quality Control
Education
Cornell College 2001 — 2005
Bachelor's Degree, Biochemistry and Molecular Biology
Anthony Herting Anthony Herting's Access Direct Experience June 1997 - July 2001
Job
Industry Marketing and Advertising
Experience
24-7 Intouch October 2012 - Present
Jefferson County Facilities Ground Crew May 2011 - April 2012
Service Magic August 2005 - November 2010
NOVO 1 September 2001 - April 2005
Access Direct June 1997 - July 2001
Skills
Microsoft Office, Call Centers, Sales, Training, Leadership, Customer Service, Teamwork, Management, Quality Assurance, Windows, Human Resources, Databases, Marketing, Technical Support, Lead Generation, Salesforce.com, Team Building, Customer Retention, Account Management, Online Advertising, Sales Process, B2B, Advertising, Customer Satisfaction
Education
Iowa State University 1993 — 1997
Computer Science
24-7 Intouch October 2012 - Present
Jefferson County Facilities Ground Crew May 2011 - April 2012
Service Magic August 2005 - November 2010
NOVO 1 September 2001 - April 2005
Access Direct June 1997 - July 2001
Skills
Microsoft Office, Call Centers, Sales, Training, Leadership, Customer Service, Teamwork, Management, Quality Assurance, Windows, Human Resources, Databases, Marketing, Technical Support, Lead Generation, Salesforce.com, Team Building, Customer Retention, Account Management, Online Advertising, Sales Process, B2B, Advertising, Customer Satisfaction
Education
Iowa State University 1993 — 1997
Computer Science
James B. Van Fleet James B. Van Fleet's Access Direct Experience February 2000 - December 2002
Job Transamerica Capital Management
Industry Insurance
Experience
Transamerica May 2014 - Present
Thomas L Cardella & Associates November 2013 - April 2014
Vacation Myrtle Beach May 2012 - August 2013
Thomas L. Cardella & Associates 2010 - 2011
Edward Jones January 2003 - February 2010
Access Direct February 2000 - December 2002
Pinnacle Teleservices May 1995 - February 2000
Skills
Call Center, Customer Experience, Telemarketing, Team Building, Process Improvement, Account Management, Leadership Development, Operations Management, Coaching, Training, Sales Management, Customer Service, Profit Center Management, Swahili, Call Centers, Microsoft Office, Leadership, Sales, Customer Retention, Customer Satisfaction, Management, Strategic Planning
Education
Southeast Missouri State University 1994 — 1996
Camdenton High School 1990 — 1994
Transamerica May 2014 - Present
Thomas L Cardella & Associates November 2013 - April 2014
Vacation Myrtle Beach May 2012 - August 2013
Thomas L. Cardella & Associates 2010 - 2011
Edward Jones January 2003 - February 2010
Access Direct February 2000 - December 2002
Pinnacle Teleservices May 1995 - February 2000
Skills
Call Center, Customer Experience, Telemarketing, Team Building, Process Improvement, Account Management, Leadership Development, Operations Management, Coaching, Training, Sales Management, Customer Service, Profit Center Management, Swahili, Call Centers, Microsoft Office, Leadership, Sales, Customer Retention, Customer Satisfaction, Management, Strategic Planning
Education
Southeast Missouri State University 1994 — 1996
Camdenton High School 1990 — 1994
Tina Becerra-Hinsley Tina Becerra-Hinsley's Access Direct Experience March 1998 - February 2003
Job Director, Client Services at TLC Associates
Industry Marketing and Advertising
Experience
TLC Associates June 2014 - Present
SmartLead July 2012 - May 2014
US Bank February 2006 - July 2012
Access Direct March 1998 - February 2003
ITI MARKETING SERVICES January 1987 - January 1997
APAC TELESERVICES January 1993 - January 1994
WATS MARKETING January 1984 - January 1987
Skills
Telemarketing, Account Management, Program Management, Program Implementation, Coaching, Accountability, Collaborative, Organizing, Spreadsheets, Word, Project Planning, Quality Management, Client Services, Presentation Preparation, Credit, Process Improvement, Analytical Abilities, Loans, Branch Banking, Employee Management, Banking, Retail Banking, Sales Process, Staff Training, Microsoft Word, Customer Satisfaction, Strategy, Financial Services, Customer Service, Training, Marketing, Customer Experience, Sales Management, Management, Call Centers, CRM, Sales, Team Building, Leadership, Analytical Skills, Executive Management, Team Leadership, New Business Development, Operations Management, Sales Operations, Salesforce.com, Budgets, Forecasting, Analytics, Vendor Management
Education
Creighton University 1982 — 1985
Business Administration / Pre-Law
Metropolitan Community College
Harvard ManageMentor
Team Management, Project Management, Customer Service, Coaching
TLC Associates June 2014 - Present
SmartLead July 2012 - May 2014
US Bank February 2006 - July 2012
Access Direct March 1998 - February 2003
ITI MARKETING SERVICES January 1987 - January 1997
APAC TELESERVICES January 1993 - January 1994
WATS MARKETING January 1984 - January 1987
Skills
Telemarketing, Account Management, Program Management, Program Implementation, Coaching, Accountability, Collaborative, Organizing, Spreadsheets, Word, Project Planning, Quality Management, Client Services, Presentation Preparation, Credit, Process Improvement, Analytical Abilities, Loans, Branch Banking, Employee Management, Banking, Retail Banking, Sales Process, Staff Training, Microsoft Word, Customer Satisfaction, Strategy, Financial Services, Customer Service, Training, Marketing, Customer Experience, Sales Management, Management, Call Centers, CRM, Sales, Team Building, Leadership, Analytical Skills, Executive Management, Team Leadership, New Business Development, Operations Management, Sales Operations, Salesforce.com, Budgets, Forecasting, Analytics, Vendor Management
Education
Creighton University 1982 — 1985
Business Administration / Pre-Law
Metropolitan Community College
Harvard ManageMentor
Team Management, Project Management, Customer Service, Coaching
Vicki Ekwall Vicki Ekwall's Access Direct Experience 1997 - 1998
Job
Industry
Experience
independant contractor August 1997 - Present
Access Direct 1997 - 1998
Skills
Pole Dancing, Waitressing, Bartending, pet training
Education
Kirkwood Community College
independant contractor August 1997 - Present
Access Direct 1997 - 1998
Skills
Pole Dancing, Waitressing, Bartending, pet training
Education
Kirkwood Community College
Josh Bales Josh Bales's Access Direct Experience April 2002 - June 2003
Job Customer service representative at GEICO
Industry Telecommunications
Experience
GEICO March 2014 - Present
Thomas L. Cardella & Associates October 2008 - May 2013
Primus Communications June 2006 - July 2007
Precision Of Iowa July 2004 - June 2006
MCI June 2003 - July 2004
Access Direct April 2002 - June 2003
Skills
Sales, Business Development, Customer Service, Account Management, Call Centers, Sales Operations, Customer Experience, Training, Sales Management, Process Improvement, Leadership, Team Building, Sales Process, Customer Satisfaction, Team Leadership, Coaching, Management, CRM, Marketing, Direct Sales, Salesforce.com, Selling, B2B, Cross-functional Team..., Lead Generation, Sales Presentations, Customer Retention, Networking, Negotiation, Telemarketing, Leadership Development, Solution Selling, Cold Calling, Time Management, Telecommunications, Advertising, Microsoft Office, Customer Engagement, Contact Centers, Teamwork, Building Relationships
Education
Kirkwood Community College
Rose City High School
GEICO March 2014 - Present
Thomas L. Cardella & Associates October 2008 - May 2013
Primus Communications June 2006 - July 2007
Precision Of Iowa July 2004 - June 2006
MCI June 2003 - July 2004
Access Direct April 2002 - June 2003
Skills
Sales, Business Development, Customer Service, Account Management, Call Centers, Sales Operations, Customer Experience, Training, Sales Management, Process Improvement, Leadership, Team Building, Sales Process, Customer Satisfaction, Team Leadership, Coaching, Management, CRM, Marketing, Direct Sales, Salesforce.com, Selling, B2B, Cross-functional Team..., Lead Generation, Sales Presentations, Customer Retention, Networking, Negotiation, Telemarketing, Leadership Development, Solution Selling, Cold Calling, Time Management, Telecommunications, Advertising, Microsoft Office, Customer Engagement, Contact Centers, Teamwork, Building Relationships
Education
Kirkwood Community College
Rose City High School
Bryon Watson Bryon Watson's Access Direct Experience January 2003 - February 2005
Job Manager at hibu
Industry Marketing and Advertising
Experience
hibu February 2013 - Present
Yellow Book USA October 2008 - Present
Yellow Book USA February 2007 - October 2008
Yellow Book USA February 2005 - February 2007
Access Direct January 2003 - February 2005
Skills
SEM, PPC, Advertising, Online Advertising, Google Adwords, Digital Marketing, Mobile Marketing, Social Media Marketing, Search Advertising, Direct Marketing, Local Search, Yahoo Search Marketing, MSN AdCenter, SEO, Google Analytics, Google Adwords..., Microsoft Office, Microsoft Excel, Training, Time Management, Proactive self-starter, Customer Service, Marketing Research, Market Analysis, Project Management, Team Management, Management
Education
University of Iowa 2002 — 2004
Bachelor of Business Administration (BBA), Marketing
Kirkwood Community College 2000 — 2002
hibu February 2013 - Present
Yellow Book USA October 2008 - Present
Yellow Book USA February 2007 - October 2008
Yellow Book USA February 2005 - February 2007
Access Direct January 2003 - February 2005
Skills
SEM, PPC, Advertising, Online Advertising, Google Adwords, Digital Marketing, Mobile Marketing, Social Media Marketing, Search Advertising, Direct Marketing, Local Search, Yahoo Search Marketing, MSN AdCenter, SEO, Google Analytics, Google Adwords..., Microsoft Office, Microsoft Excel, Training, Time Management, Proactive self-starter, Customer Service, Marketing Research, Market Analysis, Project Management, Team Management, Management
Education
University of Iowa 2002 — 2004
Bachelor of Business Administration (BBA), Marketing
Kirkwood Community College 2000 — 2002
Patricia Gauss Patricia Gauss's Access Direct Experience September 2002 - July 2004
Job Juvenile Custody Specialist at Multnomah County
Industry Individual & Family Services
Experience
Multnomah County January 2014 - Present
Multnomah County July 2012 - Present
Bradley Angle June 2010 - August 2011
Healing Roots Center 2010 - 2011
Portland State University November 2008 - July 2010
LPC Inc January 2007 - June 2008
Cingular wireless April 2005 - July 2006
Spherion September 2004 - December 2004
Access Direct September 2002 - July 2004
Qwest April 2003 - September 2003
Skills
Fundraising, Customer Service
Education
Portland State University
Bachelor of Science, Criminology and Criminal Justice
Iowa State University
North high school
Portland Community College
Associates Degree; Classes, General Studies; Pre-Med/Biology
Multnomah County January 2014 - Present
Multnomah County July 2012 - Present
Bradley Angle June 2010 - August 2011
Healing Roots Center 2010 - 2011
Portland State University November 2008 - July 2010
LPC Inc January 2007 - June 2008
Cingular wireless April 2005 - July 2006
Spherion September 2004 - December 2004
Access Direct September 2002 - July 2004
Qwest April 2003 - September 2003
Skills
Fundraising, Customer Service
Education
Portland State University
Bachelor of Science, Criminology and Criminal Justice
Iowa State University
North high school
Portland Community College
Associates Degree; Classes, General Studies; Pre-Med/Biology
Prakash Pisipati Prakash Pisipati's Access Direct Experience August 1994 - December 1995
Job President at The New Protocol, Inc.
Industry Hospital & Health Care
Experience
The New Protocol, Inc. March 2002 - Present
The New Protocol, Inc. March 2002 - Present
Rotary Club of Farmingdale 2008 - 2009
New York Institute of Technology (NYIT) September 2006 - December 2006
Merrill Lynch March 1999 - March 2002
Computer Associates (CA) - XECA December 1997 - June 1998
J.P. Morgan March 1997 - December 1997
SIAC January 1996 - May 1997
Access Direct August 1994 - December 1995
Skills
technical project..., business management, Hands-on technical..., Project Management, Strategic Planning, Management Consulting, Program Management, Hands-on Technical, Management, Start-ups, Process Improvement, Vendor Management, PMP, Software Development, Data Center, Entrepreneurship, Security, Strategy, Outsourcing, Quality Assurance, Product Management
Education
The Tuck School of Business at Dartmouth 2005 — 2005
Exe Biz Mgt Cert, Business Management
New York Institute of Technology 1993 — 1995
MS, Computer Science
National Institute of Technology Warangal 1982 — 1986
BTech, Electrical Engineering
The New Protocol, Inc. March 2002 - Present
The New Protocol, Inc. March 2002 - Present
Rotary Club of Farmingdale 2008 - 2009
New York Institute of Technology (NYIT) September 2006 - December 2006
Merrill Lynch March 1999 - March 2002
Computer Associates (CA) - XECA December 1997 - June 1998
J.P. Morgan March 1997 - December 1997
SIAC January 1996 - May 1997
Access Direct August 1994 - December 1995
Skills
technical project..., business management, Hands-on technical..., Project Management, Strategic Planning, Management Consulting, Program Management, Hands-on Technical, Management, Start-ups, Process Improvement, Vendor Management, PMP, Software Development, Data Center, Entrepreneurship, Security, Strategy, Outsourcing, Quality Assurance, Product Management
Education
The Tuck School of Business at Dartmouth 2005 — 2005
Exe Biz Mgt Cert, Business Management
New York Institute of Technology 1993 — 1995
MS, Computer Science
National Institute of Technology Warangal 1982 — 1986
BTech, Electrical Engineering
Jeremy Breher Jeremy Breher's Access Direct Experience May 2002 - July 2004
Job Senior Systems Administrator Windows
Industry Hospital & Health Care
Experience
The University of Iowa Hospitals and Clinics June 2013 - Present
ACT May 2008 - June 2013
ACT July 2007 - May 2008
ACT March 2006 - July 2007
ACT February 2005 - March 2006
ACT August 2004 - February 2005
Access Direct May 2002 - July 2004
Skills
Microsoft SQL Server, Windows Server, SharePoint, Cisco Telepresence, Telepresence, Conference Rooms, Crestron, Polycom, Polycom Video..., Lotus Notes, Projectors, Apple, Linux System..., Oracle Fusion Middleware, VoIP, SQL Clustering, AMX, Smartboard, bridgit, Mac OS, Epic Systems, Linux, Software Documentation, Active Directory, Servers, System Administration, Hardware, Windows, VMware, Visio, Oracle, AIX, Windows 7, DNS, Software Installation, Unix, Microsoft Exchange, Databases, Troubleshooting, Disaster Recovery, SQL, Technical Support
Education
Bachelor of Science 2002 — 2005
Bachelor of Science (B.S.), Computer Network Management
Kirkwood Community College 2001 — 2002
CCNA Prep - Part 1, Cisco Certification Prep
Thomas Jefferson High School 1998 — 2002
High School Diploma
EPIC
EPIC Certified Systems Administrator Class - Supporting Systems 2014
EPIC
EPIC Certified Systems Administrator Class - HyperspaceWeb 2014
The University of Iowa Hospitals and Clinics June 2013 - Present
ACT May 2008 - June 2013
ACT July 2007 - May 2008
ACT March 2006 - July 2007
ACT February 2005 - March 2006
ACT August 2004 - February 2005
Access Direct May 2002 - July 2004
Skills
Microsoft SQL Server, Windows Server, SharePoint, Cisco Telepresence, Telepresence, Conference Rooms, Crestron, Polycom, Polycom Video..., Lotus Notes, Projectors, Apple, Linux System..., Oracle Fusion Middleware, VoIP, SQL Clustering, AMX, Smartboard, bridgit, Mac OS, Epic Systems, Linux, Software Documentation, Active Directory, Servers, System Administration, Hardware, Windows, VMware, Visio, Oracle, AIX, Windows 7, DNS, Software Installation, Unix, Microsoft Exchange, Databases, Troubleshooting, Disaster Recovery, SQL, Technical Support
Education
Bachelor of Science 2002 — 2005
Bachelor of Science (B.S.), Computer Network Management
Kirkwood Community College 2001 — 2002
CCNA Prep - Part 1, Cisco Certification Prep
Thomas Jefferson High School 1998 — 2002
High School Diploma
EPIC
EPIC Certified Systems Administrator Class - Supporting Systems 2014
EPIC
EPIC Certified Systems Administrator Class - HyperspaceWeb 2014
DeShannon Brissey DeShannon Brissey's Access Direct Experience December 2001 - May 2004
Job Vice President, Care Operations at Valued Relationships Inc (VRI)
Industry Telecommunications
Experience
Valued Relationships Inc (VRI) December 2008 - Present
Taurus Solutions February 2005 - December 2008
Access Direct December 2001 - May 2004
Advanced Data-Comm December 1992 - May 2001
Skills
Management, Team Building, Operations Management, Customer Service, Leadership, Leadership Development, Account Management, Coaching, Process Improvement, Training, Recruiting, Sales Management, Call Centers, Program Management, Customer Experience, Customer Satisfaction, Sales Operations, Cross-functional Team..., Business Development, Human Resources, Budgets, Onboarding, Quality Assurance, Performance Management, Hiring, Change Management, Succession Planning, Vendor Management, Strategic Planning, Employee Relations, Telecommunications
Education
Iowa State University 1986 — 1990
BS, Education
Center Point High School 1982 — 1986
Valued Relationships Inc (VRI) December 2008 - Present
Taurus Solutions February 2005 - December 2008
Access Direct December 2001 - May 2004
Advanced Data-Comm December 1992 - May 2001
Skills
Management, Team Building, Operations Management, Customer Service, Leadership, Leadership Development, Account Management, Coaching, Process Improvement, Training, Recruiting, Sales Management, Call Centers, Program Management, Customer Experience, Customer Satisfaction, Sales Operations, Cross-functional Team..., Business Development, Human Resources, Budgets, Onboarding, Quality Assurance, Performance Management, Hiring, Change Management, Succession Planning, Vendor Management, Strategic Planning, Employee Relations, Telecommunications
Education
Iowa State University 1986 — 1990
BS, Education
Center Point High School 1982 — 1986
Dennis Crosser's Access Direct Experience 1997 - 2003
Job VP of Support Services for Fuse5 ( A Green Team Technologies Company)
Industry Automotive
Experience
fuse5 October 2012 - Present
United States Army Reserve September 1989 - June 2013
Alorica (formerly PRC) April 2003 - October 2012
Access Direct 1997 - 2003
APAC February 1991 - April 1998
Skills
Leadership, Training, Program Management, Management, Operations Management, Call Centers, Team Building, Human Resources, Process Improvement, Employee Training, Sales, Team Leadership, Leadership Development, Project Planning, Performance Management, Start-ups, Customer Satisfaction, Team Management, Six Sigma, P&L Responsibility, Recruiting, Vendor Management, Strategic Planning, CRM, Sales Management, Integration, Customer Retention, Training Management, Employee Benefits, Outsourcing, Customer Experience, Employee Relations, Coaching, Cross-functional Team..., Staff Development, Personnel Management, Hiring Practices, Budgets, Account Management, Strategy, Hiring, Executive Management, P&L Management, P&L Accountability, Captivate Video..., Web Based Training, ERP (Enterprise..., Automotive Aftermarket, Inventory Management, QuickBooks
Education
University of Iowa - Henry B. Tippie College of Business 2002 — 2003
MBA, Masters Business Administration
University of Iowa 1989 — 1997
BA, Sociology
fuse5 October 2012 - Present
United States Army Reserve September 1989 - June 2013
Alorica (formerly PRC) April 2003 - October 2012
Access Direct 1997 - 2003
APAC February 1991 - April 1998
Skills
Leadership, Training, Program Management, Management, Operations Management, Call Centers, Team Building, Human Resources, Process Improvement, Employee Training, Sales, Team Leadership, Leadership Development, Project Planning, Performance Management, Start-ups, Customer Satisfaction, Team Management, Six Sigma, P&L Responsibility, Recruiting, Vendor Management, Strategic Planning, CRM, Sales Management, Integration, Customer Retention, Training Management, Employee Benefits, Outsourcing, Customer Experience, Employee Relations, Coaching, Cross-functional Team..., Staff Development, Personnel Management, Hiring Practices, Budgets, Account Management, Strategy, Hiring, Executive Management, P&L Management, P&L Accountability, Captivate Video..., Web Based Training, ERP (Enterprise..., Automotive Aftermarket, Inventory Management, QuickBooks
Education
University of Iowa - Henry B. Tippie College of Business 2002 — 2003
MBA, Masters Business Administration
University of Iowa 1989 — 1997
BA, Sociology
Jesse McCrady's Access Direct Experience February 2003 - February 2004
Job Loan Officer at First Choice Mortgage
Industry Financial Services
Experience
First Choice Mortgage May 2007 - Present
Thomas Krause PC May 2006 - August 2006
Access Direct February 2003 - February 2004
Education
Drake University 2005 — 2005
Law
Iowa State University 2001 — 2005
First Choice Mortgage May 2007 - Present
Thomas Krause PC May 2006 - August 2006
Access Direct February 2003 - February 2004
Education
Drake University 2005 — 2005
Law
Iowa State University 2001 — 2005
Chris Christensen's Access Direct Experience May 1998 - December 2002
Job Director Carload Solutions Marketing at Union Pacific Distribution Services
Industry Transportation/Trucking/Railroad
Experience
Union Pacific Distribution Services October 2013 - Present
Union Pacific Railroad September 2011 - September 2013
Union Pacific Railroad August 2009 - August 2011
Union Pacific Railroad March 2009 - August 2009
Union Pacific Railroad December 2006 - March 2009
Union Pacific Railroad April 2004 - December 2006
Union Pacific Railroad April 2003 - March 2004
Union Pacific Railroad January 2002 - March 2003
Access Direct May 1998 - December 2002
Skills
Transportation, Operations Management, Rail, Negotiation, Logistics, Forecasting, Pricing, Sales, New Business Development, Business Development, Marketing, Logistics Management, Cross-functional Team..., Contract Negotiation, Customer Satisfaction
Education
Iowa State University - College of Business 1997 — 2002
Bachelor of Science (B.S.), Marketing
Union Pacific Distribution Services October 2013 - Present
Union Pacific Railroad September 2011 - September 2013
Union Pacific Railroad August 2009 - August 2011
Union Pacific Railroad March 2009 - August 2009
Union Pacific Railroad December 2006 - March 2009
Union Pacific Railroad April 2004 - December 2006
Union Pacific Railroad April 2003 - March 2004
Union Pacific Railroad January 2002 - March 2003
Access Direct May 1998 - December 2002
Skills
Transportation, Operations Management, Rail, Negotiation, Logistics, Forecasting, Pricing, Sales, New Business Development, Business Development, Marketing, Logistics Management, Cross-functional Team..., Contract Negotiation, Customer Satisfaction
Education
Iowa State University - College of Business 1997 — 2002
Bachelor of Science (B.S.), Marketing
Julie Washer's Access Direct Experience 1997 - 2005
Job Owner at New Connections, LLC
Industry Marketing and Advertising
Experience
New Connections, LLC February 2012 - Present
Thomas L. Cardella & Associates June 2010 - February 2012
Metis Marketing Solutions September 2005 - February 2012
Access Direct 1997 - 2005
Shepler Marketing Services September 1987 - October 1991
MIT Video Courses/Massachusetts Institute of Technology September 1982 - August 1987
Skills
Email Marketing, Integrated Marketing, Advertising, Corporate Communications, Marketing Communications, Online Marketing, Corporate Branding, Creative Direction, Business Writing, Department Budgeting, Media Planning, Social Media Marketing, Training, Strategic Partnerships, Marketing, Strategy, Marketing Strategy
Education
Boston University Questrom School of Business 1985 — 1985
Direct Marketing Management Executive Program
Mount Holyoke College 1974 — 1979
BA, French Studies
New Connections, LLC February 2012 - Present
Thomas L. Cardella & Associates June 2010 - February 2012
Metis Marketing Solutions September 2005 - February 2012
Access Direct 1997 - 2005
Shepler Marketing Services September 1987 - October 1991
MIT Video Courses/Massachusetts Institute of Technology September 1982 - August 1987
Skills
Email Marketing, Integrated Marketing, Advertising, Corporate Communications, Marketing Communications, Online Marketing, Corporate Branding, Creative Direction, Business Writing, Department Budgeting, Media Planning, Social Media Marketing, Training, Strategic Partnerships, Marketing, Strategy, Marketing Strategy
Education
Boston University Questrom School of Business 1985 — 1985
Direct Marketing Management Executive Program
Mount Holyoke College 1974 — 1979
BA, French Studies
Amy Rawhouser's Access Direct Experience January 2004 - February 2005
Job customer service representative
Industry Telecommunications
Experience
Fourth Promotions 2012 - Present
NIS, Inc April 2011 - June 2012
Access Direct January 2004 - February 2005
Panera Bread May 2003 - January 2004
MCI Worldcom April 1997 - November 2001
Skills
Healthcare, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Research, Public Speaking, Medical Terminology, Nursing, Strategic Planning
Education
UNI 1984 — 1988
Political Science
University of Northern Iowa 1984 — 1988
Burlington High School 1980 — 1984
Fourth Promotions 2012 - Present
NIS, Inc April 2011 - June 2012
Access Direct January 2004 - February 2005
Panera Bread May 2003 - January 2004
MCI Worldcom April 1997 - November 2001
Skills
Healthcare, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Research, Public Speaking, Medical Terminology, Nursing, Strategic Planning
Education
UNI 1984 — 1988
Political Science
University of Northern Iowa 1984 — 1988
Burlington High School 1980 — 1984
Rob Iglehart's Access Direct Experience 1996 - 2003
Job Chief Technology Officer Fuse5
Industry Marketing and Advertising
Experience
Fuse5 September 2011 - Present
TLC & Associates January 2007 - April 2012
PRC 2003 - 2007
Access Direct 1996 - 2003
Education
University of Iowa - Henry B. Tippie College of Business 1999 — 2001
MBA
North Dakota State University 1985 — 1990
Bachelor of Science (BS), Computer Engineering
Fuse5 September 2011 - Present
TLC & Associates January 2007 - April 2012
PRC 2003 - 2007
Access Direct 1996 - 2003
Education
University of Iowa - Henry B. Tippie College of Business 1999 — 2001
MBA
North Dakota State University 1985 — 1990
Bachelor of Science (BS), Computer Engineering
Joseph Dlhopolsky's Access Direct Experience 1999 - 2009
Job Software Engineer at Incentient Inc.
Industry Internet
Experience
Incentient Inc. September 2012 - Present
Law Offices of Cohen & Slamowitz, LLP 2010 - 2012
Enertex Marketing 2008 - 2011
Enertex Marketing 2007 - 2009
Access Direct Systems 1999 - 2009
Access Direct 1999 - 2009
Acxiom Corp 2003 - 2005
Computer Associates 1990 - 1990
Skills
Account Management, Microsoft Word, CSS, Microsoft Excel, PHP, jQuery, Microsoft Office
Education
Stony Brook University 1972 — 1978
Ph.D., Experimental Psychology
Saint John's University 1968 — 1972
B.A., Psychology
Incentient Inc. September 2012 - Present
Law Offices of Cohen & Slamowitz, LLP 2010 - 2012
Enertex Marketing 2008 - 2011
Enertex Marketing 2007 - 2009
Access Direct Systems 1999 - 2009
Access Direct 1999 - 2009
Acxiom Corp 2003 - 2005
Computer Associates 1990 - 1990
Skills
Account Management, Microsoft Word, CSS, Microsoft Excel, PHP, jQuery, Microsoft Office
Education
Stony Brook University 1972 — 1978
Ph.D., Experimental Psychology
Saint John's University 1968 — 1972
B.A., Psychology
Karla Voss's Access Direct Experience 2000 - 2004
Job Senior Project Manager at Pearson
Industry Education Management
Experience
Pearson October 2004 - Present
Access Direct 2000 - 2004
Education
University of Northern Iowa 1976 — 1979
BM, Music
Pearson October 2004 - Present
Access Direct 2000 - 2004
Education
University of Northern Iowa 1976 — 1979
BM, Music
Cana Caslavka's Access Direct Experience November 2002 - December 2005
Job Director of Client Solutions at Infinity Contact
Industry Investment Management
Experience
Infinity Contact July 2013 - Present
Thomas L. Cardella & Associates April 2006 - July 2013
PRC December 2005 - April 2007
Access Direct November 2002 - December 2005
Access Direct December 2001 - November 2002
Access Direct March 2000 - December 2001
APAC Customer Services 1999 - 1999
Skills
Call Center, Account Management, Customer Experience, Training, Process Improvement, Sales Management, Team Building, Project Management, Operations Management, Negotiation, Leadership Development, Customer Satisfaction, Business Analysis, Call Centers, Management, Leadership, Outsourcing, CRM, Human Resources, Team Leadership, Business Development, Contract Negotiation
Education
Mount Mercy University
Infinity Contact July 2013 - Present
Thomas L. Cardella & Associates April 2006 - July 2013
PRC December 2005 - April 2007
Access Direct November 2002 - December 2005
Access Direct December 2001 - November 2002
Access Direct March 2000 - December 2001
APAC Customer Services 1999 - 1999
Skills
Call Center, Account Management, Customer Experience, Training, Process Improvement, Sales Management, Team Building, Project Management, Operations Management, Negotiation, Leadership Development, Customer Satisfaction, Business Analysis, Call Centers, Management, Leadership, Outsourcing, CRM, Human Resources, Team Leadership, Business Development, Contract Negotiation
Education
Mount Mercy University
Charles Michels III's Access Direct Experience April 2003 - May 2004
Job at
Industry Computer Software
Experience
Transamerica August 2014 - Present
hibu May 2013 - August 2014
Yellowbook April 2011 - April 2012
University of Northern Iowa May 2004 - September 2007
Access Direct April 2003 - May 2004
Terminal 3 September 2001 - February 2003
Ron Weber & Associates April 1997 - August 2001
Skills
Integration, Microsoft Office, Sales, Marketing, Recruiting, Training, Interviews, Survey Design, Customer Service, Organizational..., Management, Public Speaking, Operations Management, Leadership, SEO, Change Management, Online Advertising, Research, Program Management, Statistics, Quality Assurance, SPSS, Organizational..., Management Consulting, Data Analysis, Job Analysis, Performance Management
Education
University of Northern Iowa 2006 — 2010
Master's pending, Industrial/organizational psychology
Transamerica August 2014 - Present
hibu May 2013 - August 2014
Yellowbook April 2011 - April 2012
University of Northern Iowa May 2004 - September 2007
Access Direct April 2003 - May 2004
Terminal 3 September 2001 - February 2003
Ron Weber & Associates April 1997 - August 2001
Skills
Integration, Microsoft Office, Sales, Marketing, Recruiting, Training, Interviews, Survey Design, Customer Service, Organizational..., Management, Public Speaking, Operations Management, Leadership, SEO, Change Management, Online Advertising, Research, Program Management, Statistics, Quality Assurance, SPSS, Organizational..., Management Consulting, Data Analysis, Job Analysis, Performance Management
Education
University of Northern Iowa 2006 — 2010
Master's pending, Industrial/organizational psychology
Derrick Gin's Access Direct Experience May 2007 - September 2012
Job Business Development Manager at Pelco by Schneider Electric
Industry Security and Investigations
Experience
Pelco by Schneider Electric May 2013 - Present
Siemens Canada October 2012 - May 2013
Access Direct May 2007 - September 2012
Reliance Protectron 2005 - 2006
Viscount Systems, Inc. 1996 - 2004
Education
The University of British Columbia / UBC
Bachelor of Science (BSc), Chemistry
Pelco by Schneider Electric May 2013 - Present
Siemens Canada October 2012 - May 2013
Access Direct May 2007 - September 2012
Reliance Protectron 2005 - 2006
Viscount Systems, Inc. 1996 - 2004
Education
The University of British Columbia / UBC
Bachelor of Science (BSc), Chemistry
Josh Yenter's Access Direct Experience January 2002 - December 2005
Job Account Development Specialist at Trulia
Industry Marketing and Advertising
Experience
Trulia June 2012 - Present
I/TX - Information Technology Solutions, Inc. August 2010 - September 2012
Coface Collections North America October 2010 - February 2012
20/20 Tax Resolution September 2010 - October 2010
Infinity Contact July 2006 - May 2010
Dr. Z's Experiment 2000 - 2010
Access Direct January 2002 - December 2005
Radio Shack February 2000 - January 2002
Staples 1998 - 2000
Skills
Client Development, Client Relationship..., Negotiation, Association Management, Time Management, Data Entry, Data Analysis, Accounts Receivable, Team Building, Team Leadership, Enterprise Content..., Outlook, PowerPoint, Essential Oils, Holistic Health, Dog Training, Social Networking, Proposal Writing, Home Improvement, Woodworking, Music Appreciation, Microsoft Word, Microsoft Excel, Budgets, Customer Retention, CRM, Sales, Marketing, Spreadsheets, Management, Online Marketing, B2B, Online Advertising, Cloud Computing, Customer Acquisition, Sales Process, Account Management, Sales Management, Selling, New Business Development, E-commerce, Customer Satisfaction, Business Development, Sales Operations, Direct Sales, Strategic Partnerships, Lead Generation, SaaS, Social Media Marketing, Leadership
Education
Kirkwood Community College 1998 — 2001
AA: Music Performance, Jazz Theory for Electric and Upright Bass Performance
JFK 1994 — 1998
Trulia June 2012 - Present
I/TX - Information Technology Solutions, Inc. August 2010 - September 2012
Coface Collections North America October 2010 - February 2012
20/20 Tax Resolution September 2010 - October 2010
Infinity Contact July 2006 - May 2010
Dr. Z's Experiment 2000 - 2010
Access Direct January 2002 - December 2005
Radio Shack February 2000 - January 2002
Staples 1998 - 2000
Skills
Client Development, Client Relationship..., Negotiation, Association Management, Time Management, Data Entry, Data Analysis, Accounts Receivable, Team Building, Team Leadership, Enterprise Content..., Outlook, PowerPoint, Essential Oils, Holistic Health, Dog Training, Social Networking, Proposal Writing, Home Improvement, Woodworking, Music Appreciation, Microsoft Word, Microsoft Excel, Budgets, Customer Retention, CRM, Sales, Marketing, Spreadsheets, Management, Online Marketing, B2B, Online Advertising, Cloud Computing, Customer Acquisition, Sales Process, Account Management, Sales Management, Selling, New Business Development, E-commerce, Customer Satisfaction, Business Development, Sales Operations, Direct Sales, Strategic Partnerships, Lead Generation, SaaS, Social Media Marketing, Leadership
Education
Kirkwood Community College 1998 — 2001
AA: Music Performance, Jazz Theory for Electric and Upright Bass Performance
JFK 1994 — 1998
David Coveney's Access Direct Experience 1997 - 1999
Job .Green Team Technologies
Industry Telecommunications
Experience
Fuse5, Inc July 2012 - Present
PRC, LLC August 2005 - May 2008
LSI Real Estate Services January 2004 - July 2005
GLS Enterprises July 2001 - December 2003
Access Direct 1997 - 1999
Skills
Team Building, CRM, Customer Satisfaction, Customer Experience, Leadership, Sales Management, Call Center, Customer Service, Access, Recruiting, Program Management, Microsoft Office, Performance Management, Training, Operations Management, Process Improvement, Account Management, BPO, Business Process..., Six Sigma, Employee Relations, Talent Acquisition, Team Leadership, Financial Services, Strategic Planning, Project Management, Team Management, Outsourcing, Management, Call Centers, Workforce Management, Vendor Management, Customer Retention
Education
University of Northern Iowa 2010 — 2012
Bachelor of Arts (B.A.), Business Administration, Management and Operations
Hawkeye Community College
Associate's Degree, Business Administration
US Army
Fuse5, Inc July 2012 - Present
PRC, LLC August 2005 - May 2008
LSI Real Estate Services January 2004 - July 2005
GLS Enterprises July 2001 - December 2003
Access Direct 1997 - 1999
Skills
Team Building, CRM, Customer Satisfaction, Customer Experience, Leadership, Sales Management, Call Center, Customer Service, Access, Recruiting, Program Management, Microsoft Office, Performance Management, Training, Operations Management, Process Improvement, Account Management, BPO, Business Process..., Six Sigma, Employee Relations, Talent Acquisition, Team Leadership, Financial Services, Strategic Planning, Project Management, Team Management, Outsourcing, Management, Call Centers, Workforce Management, Vendor Management, Customer Retention
Education
University of Northern Iowa 2010 — 2012
Bachelor of Arts (B.A.), Business Administration, Management and Operations
Hawkeye Community College
Associate's Degree, Business Administration
US Army
Chris Rion's Access Direct Experience December 2000 - July 2004
Job Humble Acolyte in Information Systems Rollout and Maintinence
Industry Warehousing
Experience
NCS Pearson/Pearson Educational Measurement February 2010 - Present
McLeodUSA January 2004 - April 2008
Access Direct December 2000 - July 2004
Skills
UNIX BASH/SH Scripting, UNIX Korn Scripting, Microsoft WSH Scripting, UNIX X11 (multi-head..., Red Hat Linux, Mandriva Linux, CSS Javascript, JavaScript, Tcl-Tk, Python, RG-* Coaxial Cable Line..., RJ-* Cable Line Drops, Layer 3 Net...., BTHCI and IRDa..., HTML, Shell Scripting
Education
Kirkwood Community College 2011 — 2011
2011 A+ Certification, Computer Information Systems
NCS Pearson/Pearson Educational Measurement February 2010 - Present
McLeodUSA January 2004 - April 2008
Access Direct December 2000 - July 2004
Skills
UNIX BASH/SH Scripting, UNIX Korn Scripting, Microsoft WSH Scripting, UNIX X11 (multi-head..., Red Hat Linux, Mandriva Linux, CSS Javascript, JavaScript, Tcl-Tk, Python, RG-* Coaxial Cable Line..., RJ-* Cable Line Drops, Layer 3 Net...., BTHCI and IRDa..., HTML, Shell Scripting
Education
Kirkwood Community College 2011 — 2011
2011 A+ Certification, Computer Information Systems
Shavonna Wiley's Access Direct Experience February 2003 - February 2004
Job Registered Nurse at Carrington Place
Industry Hospital & Health Care
Experience
Carrington Place November 2012 - Present
H&R Block July 2004 - February 2005
Access Direct February 2003 - February 2004
Education
Eastern Iowa Community College District 2010 — 2012
Associate of Arts (A.A.), Registered Nursing/Registered Nurse
Eastern Iowa Community College District 2006 — 2010
Associate of Arts and Sciences (A.A.S.), Health Information/Medical Records Technology/Technician
Carrington Place November 2012 - Present
H&R Block July 2004 - February 2005
Access Direct February 2003 - February 2004
Education
Eastern Iowa Community College District 2010 — 2012
Associate of Arts (A.A.), Registered Nursing/Registered Nurse
Eastern Iowa Community College District 2006 — 2010
Associate of Arts and Sciences (A.A.S.), Health Information/Medical Records Technology/Technician
Jay Beattie's Access Direct Experience June 1996 - August 2001
Job Network Administrator at ICPL
Industry Computer Networking
Experience
ICPL September 2001 - Present
Iowa City Public Library 2001 - Present
Access Direct June 1996 - August 2001
Skills
Firewalls, Network Administration, DNS, Windows Server, Cisco IOS, DHCP, Microsoft Office, VPN, Troubleshooting, Networking, Active Directory, Cisco Technologies, Microsoft Exchange
Education
Kirkwood Community College 1983 — 1985
Associate of Arts (A.A.), Computer Programing
ICPL September 2001 - Present
Iowa City Public Library 2001 - Present
Access Direct June 1996 - August 2001
Skills
Firewalls, Network Administration, DNS, Windows Server, Cisco IOS, DHCP, Microsoft Office, VPN, Troubleshooting, Networking, Active Directory, Cisco Technologies, Microsoft Exchange
Education
Kirkwood Community College 1983 — 1985
Associate of Arts (A.A.), Computer Programing