AccessLine Communications
Industry: Company
DescriptionFounded: 1983 Parent organization: Telanetix
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AccessLine Communications Employees
Verizon Wireless September 2013 - September 2015
T-Mobile June 2009 - June 2013
T-Mobile June 2008 - June 2009
T-Mobile USA December 2005 - June 2008
AccessLine Communications April 2005 - July 2005
ConAgra Foods October 2003 - April 2005
Cargill September 2002 - July 2003
Level 3; TelCove; Adelphia Business Solutions October 1998 - June 2002
Lockheed Martin October 1996 - October 1998
Boeing November 1988 - September 1996
Skills
Fiber Optics, Mobile Communications, Unix, ATM networks, UMTS, TCP/IP, LAN-WAN, LTE, RF Engineering, Wireless, Microwave, Data Center, Network Design, GSM, RF design, RF Planning, LAN/WAN, HTML + CSS, 3GPP, C++, Java, SQL, Matlab, Visual Basic, Visio, Access, Microwave Systems, Satellite Communications, AutoCAD, Antenna Design, DC Power, RF Test, Troubleshooting, Network Engineering, Computer Network..., Telecommunications, CDMA, Testing, Ethernet, RF, Integration, Mobile Devices, WAN, Provisioning, SDH, Networking, GPRS, Cellular Communications, 4G, WiMAX
Education
Seattle Pacific University 2009 — 2014
B.S., Electrical Engineering
Washington State University 1992 — 1996
Electrical Engineering
Oregon State University 1974 — 1978
B.S., Animal Science
Moxie 2015 - Present
Vālant™ 2014 - 2015
Lighthouse eDiscovery 2013 - 2014
DTI LLC 2012 - 2013
Moxie Software, Inc. 2010 - 2012
Daticon EED 2008 - 2009
Electronic Evidence Discovery (EED) 2006 - 2008
Electronic Evidence Discovery (EED) 2005 - 2006
Electronic Evidence Discovery (EED) 2002 - 2005
AccessLine Communications 2000 - 2001
Skills
Software Implementation, Analysis, Leadership, Consulting, Business Analysis, SQL, Troubleshooting, Process Improvement, Management, Team Leadership, Project Management, Operations Management, Customer Service, Staff Development, Strategy, Team Building, Mentoring, Requirements Analysis, Program Management, Quality Assurance, Process Engineering, Project Planning, Databases, Six Sigma, Data Analysis, Cross-functional Team..., Functional Analysis, Enterprise Software, Software Documentation
Education
Boston University 1989 — 1993
Bachelor of Science, Broadcasting and Film
Boston University 1989 — 1993
Bachelor of Arts, History
Colegio San Ignacio de Loyola 1983 — 1989
High School
Destiny Entertainment February 2011 - Present
Self Employed Now January 2011 - Present
Demand Media January 2008 - January 2010
MegaPath January 2006 - January 2008
AccessLine Communications January 2000 - January 2004
Skills
Start-ups, Executive Management, Strategic Planning, Business Strategy, Project Management, Entrepreneurship, Program Management, Team Building, Management, System Administration, New Business Development, SaaS, Business Development
Education
Southern Oregon University 1994 — 1998
Bachelor of Science (BS), Computer Science
InterCall March 2014 - Present
InterCall March 2005 - February 2014
Lift, Inc. 2003 - 2005
Medtronic 2002 - 2003
AccessLine Communications 1999 - 2002
MCI 1996 - 1999
Allnet 1993 - 1996
Chrysler Corporation 1991 - 1993
Skills
Solution Selling, Salesforce.com, New Business Development, Sales, SaaS, Selling, Sales Management, B2B, Telecommunications, Direct Sales, Sales Presentations, Unified Communications, Account Management, Professional Services, Contract Negotiation, Sales Process, Channel Partners, Managed Services, Leadership, Strategic Partnerships, Cloud Computing, Enterprise Software
Education
Illinois State University 1987 — 1991
Bachelor of Applied Science (B.A.Sc.), Communications
Washington State Consolidated Technology Services August 2015 - Present
Avue Technologies Corporation April 2015 - July 2015
NCI, Inc. June 2014 - April 2015
Festival Transaction Services January 2014 - April 2014
TwinStar Credit Union May 2013 - November 2013
AccessLine Communications April 2012 - May 2013
Army National Guard March 2011 - April 2012
CSN August 2009 - March 2011
US Army November 2004 - August 2009
UDC Computer Services November 1995 - November 2004
Skills
VoIP, Polycom, SIP, Network Administration, Sonicwall, Linux, Satellite Communications, VSAT, WiFi, System Administration, Ethernet, Hardware Support, Network Architecture, Remote Administration, Network Security, Visual Basic, Microsoft Access, Network Engineering, Technical Staff..., Avaya IP Telephony, Avaya Communication..., Avaya, H.323, CentOS, Red Hat Linux, Openfire, Spark, RightFax, Active Directory, Windows Server, TCP/IP, Unix Shell Scripting, T.38, LDAP, Server Administration, Technical Support, Technical Training, Help Desk Support, Routers, Router Configuration, Wireless Routers, Systems Analysis, Report Writing, SQL, MySQL, Avaya Aura, Servers, VMware ESX, Troubleshooting, Network Design
Education
Milwaukee School of Engineering 1998 — 2002
Bachelor of Science, Business & Computer Systems Network Managemrnt
VOX Network Solutions June 2015 - Present
Cerium Networks October 2010 - May 2015
AccessLine Communications July 2006 - July 2007
Continuant January 2001 - July 2006
Telecom Labs Inc January 2001 - July 2006
Skills
Telecommunications, Organization, Telephony, VoIP, Microsoft Office, IP, Integration, Unified Communications, Cisco Technologies, Account Management, Enterprise Software, Networking, Training, Avaya, Call Center, Managed Services, Voice Mail, Leadership, Call Centers, Video Conferencing, Project Management, Vendor Management, Wireless, T1, SIP, WAN, PMP, Network Design, IVR, Cloud Computing, MPLS, Data Center, Avaya Technologies, Solution Selling
Education
University of Washington 1997 — 1998
Drama, Theatre
Green River Community College 1991 — 1994
AA, Music, Drama, General Studies
DTT March 2014 - August 2015
Center for New York City Neighborhoods 2009 - 2014
212 Box Architecture September 2006 - November 2008
Cowtan & Tout November 2004 - March 2006
AccessLine Communications October 2001 - March 2003
Skills
Customer Service, Nonprofits, Call Centers, Community Outreach, Networking, Fundraising
Education
University of California, Santa Cruz 1996 — 1998
Bachelor of Arts (BA), Theater Arts
Santa Monica College 1994 — 1996
Society Consulting May 2014 - Present
VMC December 2012 - January 2013
VMC March 2012 - July 2012
MegaPath Inc. January 2010 - December 2010
AccessLine Communications August 2006 - July 2009
Shaun Glasgow September 1993 - October 1998
Skills
Wireless, Troubleshooting, Telecommunications, SIP, VoIP, Technical Support, Microsoft Exchange, Network Design, Software Documentation, Windows, Routers, Call Center, Quality Assurance, Call Centers, Active Directory, Cisco Technologies, Windows Server, Software Installation, TCP/IP, IP, Integration, Networking
Education
DeVry University 2004 — 2007
BS: Network Management, Networks, Business Management
Drybar March 2014 - Present
CND (A Division of Revlon) January 2007 - November 2012
CND May 2002 - January 2007
CND February 2000 - May 2002
AccessLine Communications January 1994 - September 1995
EvergreenHealth Medical Center September 1991 - January 1994
Skills
Marketing Strategy, Product Development, Beauty Industry, Cosmetics, Marketing, Brand Development, Advertising, Product Marketing, Marketing Communications, Skin Care, FMCG, Competitive Analysis, Packaging, Strategy, Business Planning, Management, Sales, Leadership, Business Strategy, Brand Management, Strategic Planning, Business Development, Budgets, P&L Management, Team Building, Market Research, Marketing Management
Education
University of Washington 1989 — 1992
BA, Business Admin/Marketing Concentration
Mississippi State University 1996 — 1998
MBA, Business Administration
University of Washington August 2011 - Present
Invisible Fence NW June 2003 - October 2009
Zebra Hill Marketing January 2002 - March 2003
AccessLine Communications November 1999 - December 2001
Skills
Customer Service, Supervisory Skills, Office Administration, Office Management, Time & Attendance, Interviewing Skills, Performance Reviews, Healthcare, Human Resources, Policy, Budgets, Appointment Scheduling, Meeting Scheduling, Product Ordering, Ordering Office Supplies, Troubleshooting, Microsoft Office, Managed Care, Inpatient, Telecommunications, Hospitals, Insurance, Mac OS, Kronos Timekeeping, Sales, Time Management
Education
South Seattle College 2009 — 2011
Associate of Arts and Sciences (AAS), Business
Slalom Consulting December 2013 - Present
Dendreon November 2009 - November 2013
Dendreon August 2011 - October 2013
Dendreon November 2009 - January 2012
AeroTEC Seattle December 2008 - June 2009
Aviation Partners Boeing June 2008 - October 2008
Aviation Partners Boeing July 2006 - June 2008
The Flight Academy January 2006 - July 2006
Wings Aloft June 2004 - January 2006
AccessLine Communications April 2001 - June 2004
Skills
MS Office Suite, Adobe Acrobat, Oracle E-Business Suite, MS Project, PowerPoint, JD Edwards, Internet, Illustrator, Photoshop, Windows 7, Quickbooks, Microsoft Office, Project Management, Cross-functional..., QuickBooks, Customer Service, Procurement, Management, 21 CFR Part 11, Training, Leadership, Project Planning, Analysis, Software Documentation, Cross-functional Team...
Education
Bellevue College 1999 — 2001
General Studies
MegaPath February 2014 - Present
MegaPath July 2013 - February 2014
MegaPath Inc. January 2011 - July 2013
Varolii April 2009 - January 2011
Telenetix d.b.a. AccessLine Communications October 2007 - February 2009
AccessLine Communications January 2001 - February 2009
Bazillion CSP, Inc. January 2000 - January 2001
TTI Telecommunications 1997 - 1998
Skills
Process Analysis, Telecommunications, VoIP, SIP, Network Design, Contract Negotiation, Networking, SIP Trunking, Data Center, Service Delivery, Product Management, Management, Project Management, Number Portability, Performance Analysis, Public Relations, Unified Communications, Strategic Planning, Vendor Management, Wireless, Solution Architecture, Cisco Technologies, Cost, Business Analysis, Business Process..., Network Architecture, Co-location, Carrier Relations, Contract Negotiations, Agile Methodologies, Business Analytics
Education
Seattle University 1991 — 1995
Bachelor of Science (BS), Mathematics and Philosophy
Seattle University 1991 — 1995
Bachelor of Science (BS), Mathematics and Philosophy
Quorum Review - Independent Review Board January 2015 - Present
Accretive Technology Group October 2013 - November 2014
Expedia - Contracted Through Rylem August 2012 - September 2013
MegaPath, Inc June 2008 - August 2012
AccessLine Communications May 2006 - June 2008
Macy's April 2004 - May 2006
Skills
Customer Service, Microsoft Office, Telecommunications, Account Management, Microsoft Excel, Inventory Management, Sales, Forecasting, Strategic Planning, Microsoft Word, VoIP, Visio, Budgets, Sales Management, Vendor Management, Training, Financial Reporting, Leadership, Management, Process Improvement
Education
Seattle Central Community College 2011 — 2014
Still Enrolled, Science
Auburn Senior High School 1996 — 2000
Diploma
travelphish.com March 2003 - Present
Accessline Communications March 2001 - August 2002
BCI/Commcor January 2000 - November 2000
Premiere Technologies 1997 - 1999
MCI/Worldcom 1994 - 1997
Skills
Hotels, Tourism, Vacation, Hospitality, Travel Management, Event Management, Leisure Travel, New Business Development, Online Advertising, Marketing Strategy, Customer Service, Social Media Marketing, Social Media, Account Management, Sales, Sales Management, Strategic Planning, Public Speaking, Marketing Communications, Marketing, Business Development, Negotiation, Direct Sales, B2B, Team Building, Management, Leadership, Event Planning, Training, Budgets, Customer Satisfaction, Contract Negotiation, Online Marketing, Social Networking, Advertising
Education
State University of New York College at Oneonta 1978 — 1982
BS, sociology, business/economics
Ellucian September 2014 - Present
Washington Army National Guard (Traditional) February 2013 - June 2014
National Guard Bureau, USPFO for Washington January 2010 - June 2014
Washington Army National Guard (Traditional) February 2010 - February 2013
Joint Forces Component Command – Network Warfare, US Army (Active Duty) February 2009 - January 2010
National Guard Bureau, USPFO for Washington June 2007 - January 2009
Washington Army National Guard (Traditional) October 2002 - January 2009
National Guard Bureau, USPFO for Washington October 2004 - May 2007
Washington Army National Guard – G-6 May 2004 - October 2004
AccessLine Communications January 2004 - April 2004
Skills
Windows Server, Active Directory, Security, DNS, Troubleshooting, Disaster Recovery, VMware, TCP/IP, Microsoft Exchange, Switches, Cisco Technologies, Windows 7, DHCP, Technical Support, Software Documentation, Networking, Integration, Software Installation, SharePoint, Operating Systems, Hardware, System Deployment, Help Desk Support, Information Security, Solaris, Microsoft SQL Server
Education
Western Governors University 2012 — 2015
Bachelor of Science (B.S.), Business - Information Technology Management
Lower Columbia College 1998 — 2001
Associate of Applied Sciences, Electronics Technology
Sanelli Insurance LLC November 2006 - Present
Sanelli Insurance LLC November 2006 - Present
President and Broker at Sanelli Insurance Group Inc November 2006 - Present
Ucentris Insured Solutions November 2006 - May 2011
AccessLine Communications November 1999 - May 2006
Skills
Office, Corporate Communications, Team Management, Photography, Sales, Health Insurance, Insurance, Selling, Marketing, New Business Development, Contract Negotiation, Marketing Strategy, Customer Service, Relocation, Strategic Planning, Budgets, Management, Social Media, Negotiation, Direct Sales, Call Center, Account Management, Medicare, Employee Benefits, Disability Insurance, Sales Operations, Life Insurance, Long Term Care Insurance, Customer Satisfaction, Fixed Annuities, Employee Relations, Team Leadership, Health Savings Accounts, Medicare Part D, Health Care Reform, PPO, HMO, Product Management, Term Life Insurance, Small Business, Sales Management, Cold Calling, Underwriting, Commercial Insurance, Long-term Care, Call Centers, General Insurance, Human Resources, Retirement, Healthcare
Education
Microsoft 1990 — 1990
Individual certifications, Office
Bellevue Community College 1980 — 1984
Associate of Arts (AA), English
Hyak
The Church of Jesus Christ of Latter-day Saints December 2011 - Present
PDS Inc. June 2011 - December 2011
Ancestry.com June 2008 - March 2011
LexisNexis July 2007 - May 2008
Big Fish Games May 2006 - June 2007
Volt Technical Resources March 2006 - May 2006
CIBER, Inc. March 2004 - November 2005
AccessLine Communications August 2000 - September 2003
Education
University of Phoenix 2003 — 2006
MS, Computer Information Systems
Southern Utah University 1997 — 2000
BS, Computer Science
Lassen High School 1988 — 1992
Ambit Energy May 2011 - Present
Leidos (formerly SAIC) May 2010 - Present
United States Navy Reserve August 2008 - Present
MacDonald Miller January 2007 - April 2010
Washington Air National Guard April 1986 - July 2008
NGIT April 2005 - January 2007
Education Assistance Foundation March 2001 - March 2005
AccessLine Communications September 2000 - March 2001
Skills
Active Directory, Security, Windows Server, Network Administration, DoD, Servers, Network Security, VPN, Microsoft Exchange, Networking, Information Assurance, DNS, Computer Security, Integration, Cisco Technologies, Leadership, Small Business, Entrepreneurship..., Entrepreneurship..., Entrepreneurship, Energy, Business Strategy, Team Building, Training
Education
University of Phoenix 2003 — 2006
BS, Information Technology
Community College of the Air Force 2002 — 2006
AS, Information Technology
TeleCommunication Systems, Inc. August 2013 - Present
Telecommunication Systems January 2012 - August 2013
AccessLine Communications 2004 - 2011
BSQUARE Corporation 2002 - 2004
Infospace, Inc 1999 - 2002
AT&T Wireless (now AT&T Mobility) 1995 - 1999
Skills
Strategic Partnerships, Product Management, SaaS, Start-ups, Business Development, Mergers, Strategic Planning, Product Development, Mobile Devices, Product Marketing, Competitive Analysis, Executive Management, Go-to-market Strategy, B2B, Marketing, Management, Cross-functional Team..., Wireless, Program Management, Business Strategy, Leadership, Channel, E-commerce, Integrated Marketing, Enterprise Software, Contract Negotiation, Business Planning, Strategy, Advertising, Integration, Channel Partners, VoIP, Entrepreneurship, Sales, Sales Management, Telecommunications, Brand Development, P&L Management, Multi-channel Marketing, Lead Generation, Segmentation, CRM, Forecasting
Education
University of Pennsylvania - The Wharton School 1983 — 1985
MBA, Marketing
Wesleyan University 1976 — 1980
B.A., Economics an History
Avidian Technologies March 2011 - Present
CenturyLink August 2010 - March 2011
DS-IQ April 2008 - May 2010
AccessLine Communications January 2003 - April 2008
AccessLine Communications October 1999 - January 2003
AccessLine Communications October 1996 - January 1999
Skills
SaaS, Customer Relations, Mergers, VoIP, Retail, Sales, Sales Management, International Sales, CRM, Account Management, Business Development, Cloud Computing, Coaching, Enterprise Software, Mergers, Sales Process, Start-ups, Strategy, Cross-functional Team..., Networking, Selling, Customer Service, Management, Leadership, Training, Marketing Strategy, Telecommunications, Performance Management, Contract Negotiation, Product Launch, Product Management, Strategic Partnerships, Direct Sales, Solution Selling, Product Marketing, Integration, Project Management, Team Building, Sales Operations, New Business Development, B2B, Salesforce.com, Lead Generation, Professional Services, Channel Partners, Executive Management, Entrepreneurship
Education
Princeton University 1986 — 1991
AB
Groton School
Xerox Corp. September 2013 - Present
Xerox Corp. December 2007 - August 2013
Allan Caspar Consulting January 2007 - December 2007
FedEx Office March 2006 - January 2007
IKON Office Solutions September 2002 - March 2006
AccessLine Communications March 2000 - May 2002
PwC May 1997 - February 2000
AT&T October 1990 - April 1997
Self Employed Financial Consultant June 1988 - September 1990
Skills
Sales, Sales Management, Project Management, Management Consulting, Telecommunications, Information Technology, Document Management, Presentations, Training, Recruiting, Business Strategy, Communication, Start-ups, B2B, Outsourcing, Enterprise Software, Account Management, Solution Selling, Management, Strategy, New Business Development, Sales Process
Education
Northwestern University - Kellogg School of Management 1994 — 1997
Master of Business Administration (MBA), Management & Strategy, Marketing and Organizational Behavior
Indiana University Bloomington 1984 — 1988
Bachelor of Science (BS), Finance, General
Intermedia September 2013 - Present
AccessLine Communications March 2009 - August 2013
AccessLine Communications October 2007 - March 2009
AccessLine Communications June 2006 - September 2007
Sanvy Systems January 2006 - May 2006
Skills
Linux, Security, Network Engineering, SQL, Network Design, Telecommunications, Network Administration, MPLS, Networking, IP, CCNA, SIEM, Cisco Technologies, CISSP, Data Center, Firewalls
Education
Southern Illinois University, Edwardsville 2003 — 2005
Master's degree, Electrical and Electronics Engineering
MHHS College of Engineering, Mumbai University 1998 — 2002
Bachelor's degree, Electronics Engineering
DaVita Kidney Care October 2015 - Present
Getty Images May 2014 - March 2015
Providence Health & Services November 2013 - May 2014
Amazon.com June 2012 - May 2013
Integra June 2006 - June 2012
AccessLine Communications June 2004 - January 2006
Skills
DCA - Certified Data..., Cisco IOS, Wireless Networking, Network Administration, Network Engineering, Network Architecture, Data Center, Electrical Engineering, Auditing, Internal Audit, Telecommunications, UPS systems, Technical Analysis, Amazon, Amazon CloudFront, Amazon Web Services..., Switches, Catalyst Switches, HDSL, 5ESS, Microsoft Office, VoIP, WAP, Troubleshooting, Remote Troubleshooting, Employee Training, Documentations, Technical Documentation, Escalation Resolution, Customer Escalation..., Project Management, Servers, DSL, Ethernet, MPLS, Cisco Routers, Routers, Optical Fiber, Networking, Telephony, Software Installation, T1, WAN, Fiber Optics, LAN-WAN, Network Design, Cabling, IP, Wireless, Routing
Education
Highline Community College 1999 — 2002
Associate of Arts (AA), Business Administration and Management, General
North Seattle College
Cisco CCNA
Nordstrom May 2011 - Present
Heckler Associates September 2004 - December 2013
Apple March 2003 - June 2004
AccessLine Communications August 2000 - March 2003
REI January 2000 - March 2000
Computer Stores Northwest October 1998 - January 2000
Orrtax Software Solutions July 1998 - October 1998
CompUSA October 1996 - June 1998
Skills
OS X, Mac OS, Adobe Creative Suite, System Deployment, Customer Service, Mac OS X Server, Windows 7, Systems Engineering, Group Policy, Help Desk Support, Windows XP Pro, Apple Remote Desktop, iOS, Project Management, Graphic Design, Mac OS X, IT Management, Retail, Microsoft Office, Technology Integration, RAID Storage, Retrospect, JAMF CasperSuite, VMWare ESX
Education
Bellevue Community College 1997 — 1999
Associate of Arts (AA), Computer Graphics & Animation
Dell September 2014 - Present
STB Consulting January 2010 - Present
Cascadelink December 2013 - September 2014
AccessLine Communications December 2012 - November 2013
Edmonds Community College January 2011 - March 2013
Edmonds Community College September 2010 - November 2012
Skills
Certified Ethical..., Certified Data Recover..., Information Security, Data Recovery, Litigation Support, Computer Forensics, IT Operations, Computer Security, Teamwork, Recover, Forensic Analysis, Troubleshooting, CEH, Cisco Technologies, Digital Forensics, Penetration Testing, E discovery, Wireless Networking, Windows 7, Network Administration, Information Technology, Cisco IOS, Computer Repair, FTK, Vulnerability Assessment, Network Design, Information Security..., Security, Switches, Windows Server, Networking, Network Security, Microsoft Exchange, Software Installation, XP, Active Directory, Computer Hardware, Computer Maintenance, Laptops, Help Desk Support, A+ Certified, Virtualization, Routers, Firewalls, Servers, Wireshark, VPN, DNS, Windows XP, Hardware
Education
Edmonds Community College 2010 — 2012
ATA, Network Technology, Digital Forensics & Information Security
ATI 1990 — 1992
AAS, Computer Aided Design
Westlake Technical Institue 1986 — 1988
AAS, Electrical & Electronics
phoenix Institute of Technology 1983 — 1985
AAS, Mechanical Design
South Western Oregon Community Colledge 1981 — 1982
computer programmer, Computer Programming & Business Law
Intermedia September 2013 - Present
AccessLine Communications July 2011 - Present
Tippr July 2011 - March 2012
Bainbridge Island School District September 2009 - June 2011
Skills
Cold Calling, Salesforce.com, Building Relationships, Account Management, Sales Process, Direct Sales, B2B, Solution Selling, Lead Generation, Sales Management, SaaS, Sales, Online Advertising, New Business Development, Selling, Management, Start-ups, Customer Retention
Education
University of Arizona 2003 — 2007
BA, Psychology
Bucky, Inc October 2012 - Present
Island Internet Presence Consulting, LLC 2007 - Present
Seattle Pacfic University - Camp Casey Conference Center June 2013 - Present
Content and Social Media Marketing Consultant - Country Stores January 2010 - March 2015
Richard Consulting January 2006 - September 2010
Intelesis Engineering 2000 - 2002
Sony Ericsson 1998 - 2000
Sprint 1996 - 1998
AccessLine Communications 1994 - 1996
Lockheed Martin, Space Systems Company 1984 - 1994
Skills
Web Design, Hosting, Search Engine Submission, Traffic Building, Shopping Carts, Custom Graphics, Website Redesign, Social Media Marketing, Content Marketing, Online Identity, Online Presence, E-commerce, Search Engine..., Online Lead Generation, CMS, HTML, Online Marketing, Social Media, Graphics, SEO, Graphic Design, Shopping Cart, Product Marketing, Marketing Communications, WordPress, Marketing, Facebook, Business Development, CSS, Small Business, Lead Generation, Sales, Web Development, Management, Product Development, Email Marketing, SMO, Mobile Applications
Education
Oklahoma City University 1984 — 1988
B.S.
Florida Institute of Technology 1979 — 1984
B.S.
FedRecon January 2009 - Present
X-Feds, Inc. July 2002 - Present
AccessLine Communications 2000 - 2002
Executone 1997 - 2000
Octel Communications 1993 - 1997
Eastman Kodak 1981 - 1987
Education
Grove City College 1976 — 1980
BA, Business Administration
Hewlett-Packard January 2012 - Present
Agilysys 2014 - 2015
Agilysys 2014 - 2015
SpotOnRadio 2009 - 2011
Hyperquality 2008 - 2009
Strata8 Communications 2007 - 2008
Microsoft 2004 - 2006
AccessLine Communications 2002 - 2004
OpenSpace Corporation 1999 - 2000
Microsoft Corporation 1992 - 1999
Skills
Photoshop, Illustrator, Axure, Camtasia, CSS, Google Analytics, HTML, HTML5, JIRA, Expression Blend, Expression, Creative Direction, User Experience, User Interface Design, Online User Experience, Program Management, User Interface, Content Development, Online Marketing, Marketing Strategy, Strategic Planning, User Research, Product Planning, Branding Solutions, Web Project Management, Web Analytics, Client Services, Strategic Partnerships, Cross-functional Team..., People Management, Workflow Design, Usability, SEO, Social Media, Usability Testing, Management, SaaS, HTML 5, Product Management, Strategy, Cloud Computing, Agile Methodologies
Education
Art Center College of Design
BFA, Advertising Illustration
AccessLine Communications February 2012 - Present
Verizon Wireless April 1999 - December 2009
Orrtax Software Solutions November 1998 - February 1999
Boeing Commercial Airplanes 1989 - November 1992
Skills
OrCAD Capture, Microcontrollers, C, C++, Microsoft Office 2007, Troubleshooting, Programming, Visual Basic, Wireless, Customer Relations, Call Center, Telecommunications, Unix, Software Development, Cloud Computing, Customer Service, TCP/IP, CRM, Windows, Orcad, Software Installation, Technical Support, Call Centers, Integration, Operating Systems, IP, Windows 7, Visio, Data Center, Mobile Devices, Vendor Management, Databases, Servers, Hardware, Product Management, Visual Studio, Network Security, Computer Hardware, Electronics, MS Project, Software Documentation, VoIP, Testing, Access, Networking, Agile Methodologies, Software Engineering, SQL, Requirements Analysis, Customer Retention
Education
University of Washington 1985 — 1990
BSEE, Electrical Engineering
Shoreline Community College 1986 — 1988
Associate of Arts, Pre-Engineering
Quarks American Bento June 2015 - Present
Macy's February 2015 - Present
Capital One March 2014 - December 2014
BoDiddley's Pub and Deli August 2013 - February 2014
Macy's July 2013 - February 2014
Interviewing Service of America 2012 - 2012
Job Corps February 2010 - April 2010
Safeway February 2009 - March 2009
Macy's October 2008 - February 2009
AccessLine Communications June 2008 - August 2008
Skills
Food & Beverage, Customer Service, Customer Support, Creative Writing, Social Media, Social Networking, Communication Skills, Social Media Blogging, Live Blogging, Photography, Commercial Photography, Cash Handling Experience, Merchandising, Technical Support, Microsoft Office, Keyboardist, Ten Key, Filing, Inventory, Speed Reading, Data Entry, Retail Sales, Document Management, Physical Theatre, Performing Arts, Theatrical Production, Vocal, Mezzo-Soprano, Tumblr, Facebook, Advertising, Sales, Cash Handling, Fashion, Customer Satisfaction, Marketing
Education
Salt Lake Community College 2010 — 2011
Creative Writing
Art Institute of Seattle 2006 — 2007
Photography
The City of Kirkland May 2015 - Present
Amber Lamb Arts January 2010 - Present
Sesame Communications July 2012 - February 2015
The City of Kirkland July 2011 - July 2012
AccessLine Communications December 2007 - May 2011
United BackCare, Inc December 2004 - February 2008
Skills
Photoshop, InDesign, Flash, Illustrator, Dreamweaver, HTML, XHTML, CSS, JavaScript, Mac OS X, FTP, Coda, SharePoint, Wordpress, Wordpress Design, Web Design, Web Development, Brochure Development, Pc Software, Microsoft Office, Great Plains Software, Quickbooks, Graphic Design, Typography, 2D, Color Theory, Digital Painting, Painting, Social Media, Twitter, Wacom Tablet, Adobe Bridge, Adobe Creative Suite, Business Cards, Mac, PowerPoint, Word, Illustration, Excel, Adobe Acrobat, Outlook, Lightroom, Great Plains, Lotus Notes, Layout, Graphics, Brochures, CMS, Logo Design, Photography
Education
Lake Washington Technical College 2008 — 2012
Associate of Arts and Sciences (A.A.S.), Multimedia Design & Production
Philips Health Systems May 2011 - Present
AccessLine Communications June 2008 - August 2010
Financial Claims April 2006 - April 2008
Skills
Microsoft Office, Quickbooks, Data Entry, Auditing, Insurance Billing, Billing Systems, Billing Solutions, Financial Accounting, Internal Audit, Subrogation, Skip Tracing, Insurance Law, SAP, Great Plains Software, QuickBooks, Insurance, Project Management, Management, Budgets, Outlook, Leadership, Microsoft Excel, Visio, Accounts Receivable, PowerPoint, Strategic Planning, Microsoft Word, Business Analysis, Healthcare, Team Leadership, Customer Service, Team Building, Account Management, Program Management
Education
Seattle Central College
City of Lodi March 2015 - Present
University of the Pacific July 2003 - Present
City of Stockton - Police Dept January 2003 - June 2003
AccessLine Communications March 2000 - August 2001
Lucent Technologies March 1998 - March 2000
Skills
Program Management, Project Management
Education
Keller Graduate School of Management of DeVry University 2000 — 2002
Masters, Information Systems Management
Indiana State University 1989 — 1993
Bachelor of Science (B.S.), Communication and Media Studies
FreeWave Technologies August 2015 - Present
Trace3 2014 - 2015
Polycom 2011 - 2014
Polycom 2010 - 2011
Polycom 2008 - 2009
Polycom 2007 - 2008
Polycom 2005 - 2007
CTAP 2004 - 2005
WilTel Communications 2002 - 2004
AccessLine Communications 2000 - 2002
Skills
Unified Communications, VoIP, SIP, SaaS, Telecommunications, Channel Sales, Solution Selling, Telephony, Video Conferencing, Channel Partners, Managed Services, Account Management, Cloud Computing, Sales Operations, Strategic Partnerships, IP PBX, Direct Sales, Service Providers, Wireless, Major Accounts, SIP Trunking, MPLS, Professional Services, Selling, IP, Hosted Services, Ethernet, Unified Messaging, Data Center, IVR, Go-to-market Strategy, Channel, WAN, Lead Generation, Contact Centers, Cloud Applications, Partner Management, LAN-WAN, Network Design, UC, Voice Services, Business Development, Marketing Strategy, Analytics, Data Analysis, Strategic Planning, Salesforce.com, Sales
Education
MiraCosta College
Business Administration and Management, General
Orange Coast College
Business, Management, Marketing, and Related Support Services
MaxCommand June 2011 - August 2011
FedEx Office 2003 - 2010
Electronic Evidence Discovery October 2002 - December 2002
Japanese Auto Parts & Services 2000 - 2002
AccessLine Communications 2000 - 2000
Mindspring Internet 1999 - 2000
IBM June 1999 - July 1999
AirMark Corp. 1997 - 1999
Microsoft Corp. 1996 - 1997
Skills
Technical Support, Customer Service..., Process Improvement, Technical Writing, Technical Training, Team Leadership, Digital Imaging, Client Relations, Vendor Relations, Inside Sales, Project Management, Operations Management, Crisis Management, Time Management, Business Analysis, Public Speaking, Written Communication, Visual Communication, Desktop Publishing, Telecommunications, Telephony, Printing, Windows XP, Windows 7, Microsoft Office, Microsoft Access, Photoshop, Illustrator, Adobe Acrobat, HTML, Strategic Planning, Change Management, Team Management
Education
Glendale Community College 1992 — 1993
Supplemental Health Care May 2015 - Present
Native Auto Center October 2012 - August 2013
AccessLine Communications March 2008 - October 2012
Skills
COTA, Herologist,, GIA diamond and gem...
Education
Pima Medical Institute-Renton 2013 — 2015
Pima Medical Institute-Seattle 2013 — 2015
Associate of Occupational Science, Occupational Therapy Assistant
North Seattle College 1997 — 2000
certificate of completion, Herology
HCL America March 2015 - Present
Flexasoft October 2013 - Present
VMC June 2013 - July 2013
Volt December 2012 - February 2013
AccessLine Communications March 2012 - November 2012
Pomeroy IT Solutions September 2010 - October 2011
L-3 STRATIS Baghdad, Iraq October 2007 - April 2010
United States Army September 2002 - October 2007
Skills
Troubleshooting, Computer Hardware, Networking, Security, Windows, SharePoint, Windows 7, Quality Assurance, Security Clearance, CompTIA A+ Certification, Linux, LAN-WAN, VoIP, Windows 8, Game Testing, XP, Network Administration, Technical Support, Software Installation, TCP/IP, Cisco Technologies, Windows XP, Operating Systems, Testing, Microsoft Office, Leadership, Team Leadership, Customer Service
Education
American InterContinental University 2011 — 2012
Master of Information Technology, Information Assurance and Security, 3.8
ITT Technical Institute 2010 — 2011
Associate of Applied Science, Computer Network Systems, 3.97
U.S. Army Basic Training 2002 — 2002
US Army Intelligence Analyst Advanced Individual Training 2002 — 2002
Purdue University 1995 — 2000
Bachelor of Science (B.S.), Organizational Leadership and Supervision
GolfBoard www.golfboard.com August 2015 - Present
Windstream Communications December 2013 - June 2015
AccessLine Communications May 2011 - September 2013
Secure-24 January 2007 - March 2011
AT&T April 2003 - January 2007
Skills
Strategic Partnerships, Cloud Computing, Solution Selling, Managed Services, Selling, Sales Operations, Social Networking, Negotiation, Management, Channel, Direct Sales, VoIP, Networking, Cisco Technologies, Enterprise Software, SIP, Unified Communications, Sales, Leadership
Education
University of Utah
B.S., Mass Communication
University of California, Los Angeles
BroadDesk Business Development January 2012 - Present
AstroPrint July 2015 - Present
BroadDesk Legal January 2012 - Present
Rocket Lawyer August 2014 - Present
AccessLine Communications 2005 - 2009
Infonet 1999 - 2005
Teledynamic Communications 1994 - 1999
Skills
Small Business, Small Business Law, Sales Management, Marketing Strategy, Sales Support, Team Motivator, Contract Negotiations, Customer Negotiations, Intellectual Property, Software Licensing, Licensing Negotiations, Direct Sales, Business Strategy, New Business Development, Business Development, Channel Partners, Channel Sales, Sales Channel, Strategic Sales, Strategic Sales..., Strategic Sales Plans, Strategic Partnerships, Strategic Partner..., Leveraging Strategic..., Establishing Strategic..., Consultative Sales..., Solution Selling, agency sales, agency formation, Internet Law and..., Internet Business..., Contract Negotiation, Negotiation, Entrepreneurship, Social Entrepreneurship, Internet Entrepreneur, Start-ups, Start-up Consulting, Start-up Ventures, Lean Startup, Managing Start-ups, Early-stage Startups, Go-to-market Strategy, Trademarks, Sales, SaaS, Strategy, Telecommunications, Sales Operations, Selling
Education
University of Massachusetts, Amherst
Bachelor of Business Administration (B.B.A.), Business Administration and Management, Magna Cum Laude
Abraham Lincoln University School of Law
Juris Doctor, Law, Magna Cum Laude
Intermedia August 2014 - Present
Intermedia September 2013 - August 2014
AccessLine Communications February 2009 - September 2013
Sunbelt Recovery Services February 2008 - February 2009
Skills
Call Centers, Customer Service, Salesforce.com, Telecommunications, Microsoft Office, Project Management, Account Management, Solution Selling, CRM, VoIP, SaaS, Troubleshooting, Management, Leadership, Sales, Sales Management, Bookings, Dashboard, Metrics, Performance Metrics, Sales Compensation...
Education
Scottsdale Community College 2006 — 2009
International Business
Universal Technical Institute of Arizona Inc 2004 — 2006
Associate’s Degree, Automotive Engineering Technology/Technician, 3.7
Dell SecureWorks May 2015 - Present
Carousel Industries of North America 2006 - 2015
Total Communications, Inc. 2004 - 2006
Mitel (Formerly Inter-Tel Technologies) 2003 - 2004
TELECO, Inc. 2002 - 2003
AccessLine Communications 2000 - 2001
Total Communications, Inc. 1996 - 2000
Total Communications, Inc. 1992 - 1996
Cable & Wireless Communications 1990 - 1992
Vector Marketing 1986 - 1990
Skills
Solution Selling, Leadership, Managed Services, Strategic Planning, Team Building, Channel Partner..., Strategic Sales Plans, Sales Process, Network Security, Network Infrastructure, Unified Communications, Collaboration Solutions, Video Conferencing, New Business Development, Cross-functional Team..., Sales Management, Telecommunications, Mobile Technology, Wireless Networking, Cloud Computing
Education
Providence College
CenturyLink Business for Enterprise February 2007 - Present
Accessline Communications January 2005 - January 2007
Savvis Communications November 2002 - November 2003
Nortel Networks 2000 - 2002
Verizon June 1999 - February 2000
AT&T January 1996 - January 1998
Commodore 1989 - 1992
Skills
Telecommunications, Business Development, Sales Operations, Sales Process, Unified Communications, Change Management, MPLS, Project Management, Sales, Strategic Partnerships, Channel Partners, CRM, Product Development, Managed Services, Co-location, VoIP, Cloud Computing, Solution Selling, Enterprise Software, SaaS, Data Center, Management, Wireless, Direct Sales, Strategy, Salesforce.com, Account Management, Professional Services, WAN, Product Management, Vendor Management, Telephony, IP, Networking, Ethernet, Go-to-market Strategy, Virtualization, Cisco Technologies, Integration, Leadership, Start-ups, Sales Management, Mobile Devices, Security, Pre-sales, SIP Trunking, Call Centers, Program Management, Disaster Recovery
Education
Columbia College 2002 — 2004
Master of Science Business Administration, Business Administration and Management, General, 3.82
University of Phoenix 2002 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.7
Temple University 1979 — 1980
Bachelor's degree, Business Administration and Management, General
University of Maryland College Park
Bachelor's degree, Business Administration and Management, General
Dealer eProcess August 2014 - Present
Big Tuna Web February 2014 - July 2014
SRV Network Inc April 2013 - December 2013
AccessLine Communications August 2011 - April 2013
AccessLine Communications May 2011 - August 2011
AccessLine Communications December 2009 - May 2011
Skills
HTML, XP, DNS, DHCP, SharePoint, Windows 7, OS X, Windows Server, Microsoft Exchange, Active Directory, CSS
Education
Eastern Washington University 2006 — 2008
Bachelor of Science, Applied Technology
Bellevue Community College 2004 — 2006
Associate of Science, Technical Support
Fred Hutch December 2014 - Present
Sprint March 2014 - December 2014
Ericsson June 2011 - March 2014
Clearwire September 2009 - June 2011
Clearwire April 2009 - September 2009
AccessLine Communications June 2007 - April 2009
AccessLine Communications January 2004 - June 2007
AccessLine Communications October 2001 - January 2004
edge2net January 2001 - October 2001
Bazillion June 2000 - January 2001
Skills
Switches, IP, Telecommunications, Network Engineering, SS7, Core Network, Telephony, Networking, Network Design, Ethernet, MPLS, Routing, SIP, VoIP, Network Architecture, LTE, TCP/IP, Wireless, Routers
Education
Seattle University 1990 — 1995
Bachelor of Arts in Economics (BAE), Bachelor of Arts in Business Administration (BABA), Math Minor
ThinkEco Inc. December 2014 - Present
Thomson Reuters September 2012 - November 2014
Microsoft Corporation November 2004 - September 2012
Microsoft Corporation March 1999 - October 2004
ADC Kentrox July 1997 - February 1999
Jet Propulsion Laboratory June 1996 - December 1996
AccessLine Communications June 1995 - December 1995
Skills
Distributed Systems, Windows Azure, Win32 API, Scalability, Software Design, C#, Web Services, Object Oriented Design, Design Patterns, Software Development, Silverlight, Algorithms, Visual Studio, .NET, Software Engineering, Debugging, Agile Methodologies, TCP/IP, Multithreading, Unix, ASP.NET, XML, Testing, C++, Test Automation, Scrum, System Architecture, OOP, Databases, TFS, Test Driven Development, Operating Systems, Integration, SOAP, REST, Python, C, Java, ASP.NET MVC, Perl, WPF, T-SQL, SOA, STL, XAML, IIS, Software Project...
Education
University of Washington 1994 — 1997
BSEE, Microelectronics, Computer Electronics, Electrodynamics
University of Washington 1994 — 1997
BS Math, Fourier Series, Analysis, Complex Variable
University of Washington 1994 — 1997
BSCS, Algorithms, Data Structures, Signal Processing
Moscow Technical University of Communications and Informatics (MTUCI) 1989 — 1993
BSEE, Cellular Communications, Antennae Design, Microelectronics, Radioelectronics
Technical College #1 1986 — 1988
Radioelectronics, Radioelectronics
Secondary School #37 1976 — 1985
GoDaddy September 2014 - Present
Microsoft October 2012 - September 2014
Clever Rain Technologies, Inc October 2010 - October 2012
nGenera Corporation January 2007 - September 2010
Talisma 2007 - 2009
Microsoft December 2003 - January 2007
Avaya October 1996 - October 2003
AccessLine Communications 1994 - 1997
Boeing Commercial Airplanes 1989 - 1994
Skills
Agile Methodologies, CRM, Software Development, Cloud Computing, SaaS, Product Development, Software Project..., Enterprise Software, Leadership, Microsoft SQL Server, Web Applications, Business Strategy, Mobile Applications, Program Management, Business Development, XML, Product Management, .NET, Project Management, Project Planning
Education
Seattle University 1990 — 1993
Master, Software Engineering
University of California, Riverside 1985 — 1987
Computer Science
California State University-Fullerton 1983 — 1985
Computer Science
California State University-Fullerton, Mihaylo College of Business and Economics 1978 — 1982
BA, Information Systems
Amazon January 2014 - Present
Sumo Logic June 2013 - January 2014
Facebook April 2012 - May 2013
Facebook April 2010 - April 2012
The Cobalt Group October 2007 - April 2010
AccessLine Communications March 2006 - October 2007
Skills
Linux, Perl, TCP/IP, Unix, Agile Methodologies, SQL, Virtualization, Bash, XML, Telecommunications, Python, C++, PHP, Java, MySQL, Data Center, Software Development, Solaris, Databases
Education
Southern Illinois University, Edwardsville
MS, Electrical Engineering
Sungkyunkwan University July 2008 - June 2009
Sungkyunkwan University June 2005 - June 2008
Sungkyunkwan University May 2001 - May 2005
Korea Institute of Science and Technology September 2000 - May 2001
University of Wisconsin-Milwaukee August 1997 - July 2000
AccessLine Communications August 1988 - July 1989
Skills
C++ template..., Ontology Development, Protégé/Jess/C++..., Ontologies, Programming, Java, C++, C, Template, Perl, Visual C++, Integration
Education
Washington State University 2009 — 2012
(not yet), Computer Science
University of Illinois at Urbana-Champaign 1989 — 1997
(none), Computer Science
California Institute of Technology 1983 — 1988
B.S., Engineering & Applied Science
DanceSafe December 2012 - August 2013
DanceSafe February 2010 - December 2012
Speakeasy June 2009 - August 2012
AccessLine Communications January 2007 - February 2009
Burning Man 2003 - 2008
AccessLine Communications April 2004 - January 2007
Skills
Troubleshooting, Linux, VoIP, Testing, Quality Assurance, Management, Customer Service, Program Management, Project Management, Social Media, Nonprofits, Public Speaking
Education
The University of Kansas 1994 — 1997
Ching Exchange October 2014 - Present
DreamHost August 2014 - Present
EMC Isilon November 2013 - August 2014
Memory Lane July 2008 - November 2013
AccessLine Communications February 2008 - June 2008
BeckTek January 2005 - June 2008
DeVry University December 2006 - October 2007
Skills
Python, Bash, NetApp, LAMP, Puppet, Zabbix, RedHat, KVM, XenServer, Virtualization, Load Balancing, Debian/Ubuntu, Unix, Kickstart, TCP/IP, Cloud Computing, Xen, CentOS, Debian, Ubuntu, Postfix, Red Hat Linux, Samba, Bind, Solaris, DNS, LDAP, Open Source, High Availability, Unix Administration, Infoblox, Linux System..., Git, Operating Systems, Servers, Data Center, OpenStack, MongoDB, Cobbler, JIRA, Linux server..., Clustering, Nagios, NFS, DHCP, System Architecture, RHCE, Neo4j, MySQL, Tomcat
Education
DeVry University 2004 — 2007
BS, Network and Communications Management
Tacoma Community College 2003 — 2004
Computer Hardware/Software
Premera Blue Cross February 2011 - Present
LibertyCap Consulting May 2001 - Present
Newbay Software May 2009 - February 2011
Alcatel-Lucent March 2008 - May 2009
Digeo, Inc. March 2006 - March 2008
CompuCom/Intel Research November 2005 - March 2006
PingTone Communications/CADUIS November 2002 - April 2005
AccessLine Communications February 2001 - May 2002
Bazillion March 1999 - January 2001
Winstar Communications 1997 - 1999
Skills
802.11n, VoIP, Routing, IP, QoS, Network Design, Network Security, Firewalls, Network Engineering, Wireless, Cloud Computing, Troubleshooting, Linux, TCP/IP, VPN, Data Center, IP Networking, Ethernet, Unified Communications, Integration, Telecommunications, Network Administration, Networking, BGP, Network Architecture, LAN-WAN, High Availability, Load Balancing, Wireless Networking, Cisco Technologies, Netscaler, Wireless Security, Unix, OSPF, Routers, Switches, Security
Education
Montana State University-Bozeman 1996 — 1997
N./A
Woodinville High School 1993 — 1996
Limelight Networks January 2012 - May 2013
MySource Consulting August 2011 - November 2011
T-Mobile 2010 - July 2011
Contract May 2010 - November 2010
Project Management Certificate Program September 2009 - July 2010
CGI Consulting Group April 2008 - April 2009
AOL - Wireless April 2002 - December 2007
AccessLine Communications January 2000 - December 2001
AccessLine Communications September 1995 - December 2000
United States Air Force April 1988 - November 1992
Skills
SDLC, Integration, Agile Methodologies, Mobile Devices, Testing, Telecommunications, Vendor Management, Cross-functional Team..., Wireless, PMP, Leadership, Professional Services, Project Planning, Software Project..., Agile Project Management, Software Development, Cloud Computing, Networking, Unix, Product Management, Software, SaaS, Scrum, Quality Assurance, Software Documentation, Data Center, Team Leadership, Program Management, Software Quality..., SharePoint, Requirements Analysis, IT Management, Project Portfolio..., Operating Systems, Technical Support, Enterprise Software, Management, Linux, TCP/IP, Test Planning, Change Management, Business Intelligence, Visio, System Deployment, Project Management, Business Process, Business Analysis, Microsoft Office, Mobile Applications
Education
Edmonds Community College 2009 — 2010
Professional Certificate, Project Management
Colorado Tech 1988 — 1992
BS Electronics, Telecommunications, Computer HW, & Electronic Systems
P10 Recruiting, Inc. January 2001 - Present
ExtraHop Networks July 2014 - March 2015
EMC Isilon May 2012 - July 2014
Isilon Systems May 2012 - July 2014
OpenMarket October 2010 - February 2012
The Walt Disney Internet Group October 2005 - August 2008
Disney Interactive Media Group October 2005 - August 2008
F5 Networks July 2005 - October 2005
AccessLine Communications May 2005 - October 2005
CarDomain Network July 2005 - July 2005
Skills
Technical Recruiting, Sourcing, Recruiting, Interviews, Cloud Computing, SaaS, Start-ups, Leadership, Networking, Talent Management, Management, Hiring, Agile Methodologies, Mobile Technology, Web Services, Internet Recruiting, Linux, Process Improvement, Training, Temporary Placement, SOA, Open Source
Education
The University of Kansas
EducationSuperHighway January 2012 - Present
Investor/Advisor September 2009 - April 2014
Tradar October 2000 - November 2009
HomeWarehouse.com September 1999 - June 2000
INFONXX June 1996 - June 1998
AccessLine Communications November 1993 - June 1996
Hewlett-Packard September 1991 - September 1993
Corporate Decisions, Inc. September 1986 - May 1989
Skills
Enterprise Solution..., Educational Technology, Entrepreneurship, Business Strategy, Product Management, Venture Capital, Organizational..., Leadership, Business Development, Management Consulting, Sales, Public Education, Broadband, Wireless, Digital Learning, E-Learning
Education
Stanford University Graduate School of Business 1989 — 1991
MBA, General Management
Princeton University 1982 — 1986
AB, Economics
Intermedia August 2013 - Present
AccessLine Communications July 2012 - August 2013
Quality in Motion, Inc December 2011 - July 2012
AccessLine Communications April 2004 - December 2011
AccessLine Communications September 2003 - April 2004
AccessLine Communications October 2002 - September 2003
Humongous Entertainment March 2002 - June 2002
Microsoft August 2001 - November 2001
Skills
VoIP, Software Documentation, Telecommunications, Quality Assurance, SIP, Testing, Linux, Unix, Mac OS X, Windows, Solaris, Networking, Agile Methodologies, SaaS, TCP/IP, IP, Troubleshooting, SDLC, Technical Writing, Requirements Analysis, Oracle, SQL, XML, Cloud Computing, JIRA, Wireless, STLC, VirtualBox, Telephony, International..., Cross-functional Team..., International Relations, OS X
Education
Penn State University 1994 — 1999
Bachelor of Arts (BA), Film/Video and Photographic Arts
Stanford Class2Go
Coursera
Computer and Information Sciences
Unemployed February 2015 - Present
Beacon Hill Staffing Group June 2014 - November 2014
Vieau Enterprises March 2014 - June 2014
Avaya 2001 - February 2014
Lucent Technologies April 1999 - 2001
Mosaix Incorporated December 1997 - April 1999
Accessline Communications 1992 - December 1997
I-Net Incorporated 1991 - 1992
US NAVY 1973 - 1991
Skills
Telephony, Troubleshooting, Avaya, Networking, Integration, Software Documentation, Testing, Software Installation, Process Improvement, Linux, Servers, IVR, Contact Centers, ISDN, CTI, Avaya Technologies, Telecommunications, •Experience in Call..., •Dependable..., Proactive Contact..., VoIP, •Experience in..., •Experience in the..., •Highly experienced..., •Proven flexibility to..., •Proven Skills in..., •Experience in..., •Excellent mechanical..., •Reliable abilities in...
Education
City University of Seattle
Associate of Science (AS), General Studies
Girl Scouts of Western Washington May 2012 - Present
Accessline Communication December 1996 - September 2010
AccessLine Communications December 1996 - September 2010
garrett airresearch 1976 - 1980
Skills
Access, Microsoft Excel, General Ledger, Accounts Payable, Software Documentation, Microsoft Word, Process Improvement, Visio, PowerPoint, Microsoft Office, Accounting, Outlook, Research
Education
Bellevue College
Unemployed March 2009 - Present
Microsoft 2010 - 2011
Microsoft 2010 - 2010
Microscan March 2004 - March 2009
TallyGenicom August 1999 - March 2004
AccessLine Communications March 1996 - March 1999
Education
DeVry Institute of Technology, Phoenix, AZ
Bachelor of Science Electronic Engineering Technology (BSEET)
University of Arizona
Masters of Science Electrical Engineering (MSEE)
Zones Inc September 2002 - Present
Accessline Communications August 1999 - October 2002
Skills
Solution Selling, Sales Process, Account Management, SaaS, Direct Sales, Cold Calling, Enterprise Software, Channel Partners, Cloud Computing, Sales
Education
Bellevue Community College
Business
PAETEC Communications March 2008 - Present
Accessline Communications October 2006 - March 2010
Electric Lightwave 2000 - 2006
Skills
Telephony, Unified Communications, SIP, VoIP, Ethernet, Telecommunications, IP, Channel, Wireless, Co-location, Long Distance, Network Design, SIP Trunking, T1, Metro Ethernet
Education
Bellevue College 2004 — 2007
Marketo April 2014 - Present
Zones Inc. 2007 - April 2014
AccessLine Communications 2006 - 2007
Microsoft 2005 - 2006
F5 Networks 2004 - 2005
Starbucks 2003 - 2004
Skills
Cold Calling, Channel, Microsoft Licensing, Account Management, Sales Process, Direct Sales, Solution Selling, HP, Channel Partners, Cloud Computing, Virtualization, Cisco Technologies, Technical Product Sales, Building Relationships, Business Development, Technical Support, Resource Optimization, Troubleshooting, Technology Planning, Workflow, Streamlining Process, Training
Education
Earlham College
Coursework completed toward Bachelor of Arts (B.A.), Japanese Studies (Minor: Women's Studies)
eBay August 2015 - Present
zulily October 2014 - August 2015
zulily June 2013 - September 2014
Fabric Worldwide March 2012 - June 2013
Walt Disney Internet Group April 2008 - March 2012
MediaNet Digital July 2005 - April 2008
drugstore.com July 2004 - July 2005
Getty Images May 2003 - July 2004
eProject 2002 - 2003
AccessLine Communications 1998 - 2001
Skills
Agile Methodologies, Scrum, Agile Project Management, Distributed Systems, Software Development, MySQL, SQL, Data Warehousing, Big Data, Perl, Data Modeling, Databases, Enterprise Architecture, Microsoft SQL Server, Web Services, Database Design, Linux, C#, Java, Ant, REST, Business Intelligence, Scalability, Oracle
Education
Ohio University
Doctor of Philosophy (PhD), Nuclear Physics
IBM September 2015 - Present
Crane Aerospace March 2007 - September 2015
AccessLine Communications January 2000 - February 2007
ELF May 1998 - January 2000
Skills
Process Development, Configuration Management, Unix, Rational DOORS, Rational Synergy, Rational Change, Rational Team Concert, Release Management, CM Synergy, Process Simulation, Aerospace, Testing, Quality Assurance, Requirements Management, Telelogic DOORS, Avionics, Embedded Software, Embedded Systems, Systems Engineering
Education
Liberty University 1994 — 1996
AccessLine Communications May 2005 - Present
SSG, Ltd. 1998 - May 2005
Accenture 1997 - 1998
Texas Instruments 1986 - 1997
Skills
Telecommunications, VoIP
Education
Northern Illinois University 1982 — 1986
BS, Computer Science
Northwest Hospital 2013 - Present
ValueAppeal February 2012 - August 2012
AccessLine Communications April 2011 - February 2012
Classmates.com September 2009 - November 2010
HyperQuality, Inc July 2007 - March 2008
HQC July 2006 - July 2007
ABS Communications January 2003 - January 2006
Skills
Customer Service, Call Center, Workforce Management, Microsoft Office, Process Improvement, Software Documentation, Quality Assurance, Project Management, Windows, CRM, Salesforce.com, Customer Satisfaction, Outlook, Troubleshooting, Program Management, Management, Training, Team Building, Account Management, Technical Support, Call Centers, Customer Experience, Vendor Management, Policy, Cross-functional Team..., Team Leadership, Access, Analysis, Leadership
Education
Seattle Central College 2008 — 2010
Social work
West Seattle High School 1992 — 1996
DIPLOMA
YipTel November 2014 - Present
Intermedia September 2013 - August 2014
AccessLine Communications November 2012 - September 2013
Vertical Communications January 2000 - April 2012
ISD - Information Strategy Design 2012 - 2012
Vodavi 2002 - 2006
Vodavi Communication Systems 2001 - 2006
Skills
Sales Channel..., Marketing Strategy, Channel Relationship..., Selling, Sales & Marketing..., SIP, Unified Communications, SIP Trunking, Telephony, VoIP, Wireless, Telecommunications, Channel, Managed Services, Sales Engineering, T1, Call Centers, Channel Partners, Salesforce.com, IP PBX, Direct Sales, Ethernet, Fiber Optics, Sales, IP, MPLS, Solution Selling, LAN-WAN, Co-location, WAN, Cloud Computing, Hosted Services, Channel Sales, Unified Messaging, Avaya, SaaS, Network Design, CTI, Video Conferencing, Optical Fiber, Strategic Partnerships, Data Center, Mobile Devices, Internet Services, Contact Centers, Go-to-market Strategy
Education
American University 1972 — 1976
Bachelor of Arts, Communication
United States Naval Academy 1968 — 1971
Operations Research
Valente Solutions Localization Program ManagerPuget Sound SolutionsMarch 1999 - June 2002
Artsource May 1998 - April 1999
AccessLine Communications May 1995 - May 1998
Skills
Program Management, Localization, Teaching, Globalization, Project Management, Terminology, Editing, Translation, Research, Linguistics, Multilingual, Software Documentation, Technical Writing, Internationalization
Education
University of California, Berkeley 1985 — 1990
BA, Linguistics
William S. Hart High School
Hereiam Consulting May 2009 - Present
R3D Consulting 2006 - 2009
Corporate Planning and Research 2000 - 2006
DMR Consulting Inc. 1998 - 2000
Telcordia Technologies 1996 - 1998
AccessLine Communications 1994 - 1996
Octel 1990 - 1994
Nortel 1980 - 1990
Skills
Telecommunications, Start-ups, Strategic Planning, Program Management, Change Management, Management Consulting, PMO, Business Planning, Customer Relations, Business Management, Management, Business Development, Enterprise Software, Business Intelligence, Leadership, Project Management, Consulting, Project Planning, Analysis, Mobile Devices, Business Transformation, Marketing, IT Strategy, Product Management
Education
McMaster University
MBA, Marketing and Finance
The University of Western Ontario
BSc., Mathematics
AccessLine Communications August 2000 - Present
Skills
Telecommunications, Wireless, Salesforce.com, Cloud Computing, Software Documentation, Account Management, Strategic Partnerships, VoIP, Program Management, SaaS, Troubleshooting, Customer Service, Process Improvement, Technical Support, Cross-functional Team..., Product Management, Data Center
Education
Syracuse University
Analytical 360 July 2013 - Present
Big Dark Spot Entertainment Technology July 2009 - Present
Trinity Nightclub September 2003 - Present
AccessLine Communications September 2003 - March 2012
Digital Harmony Technologies 1997 - 2000
Skills
Audio, Windows, Microsoft Office, Professional Audio, Sound, Lighting Design, Entertainment, Sound Design, Audio Engineering, Audio Post Production, Stage Management
Education
Kettering University 1988 — 1993
Electrical Engineering
Telecom Transport Management 2003 - Present
New Century GlobalNet 1999 - 2002
AccessLine Communications 1993 - 1998
Bell Atlantic Corporation 1986 - 1993
Skills
Sales Management, Long-term Customer..., New Business Development, Business Planning, Budgeting and..., Project Management, Contract Negotiation, Contract Management, Technology Planning and..., Wireless, Wireless Backhaul, Network Operations, IT Management, Microwave, Telecommunications, Business Development, Strategy, Computer Network..., Optical Fiber
Education
Princeton University 1982 — 1986
AB, Economics
Sound Transit August 2004 - Present
AccessLine Communications May 2001 - June 2003
Amazon.com November 1999 - May 2001
United States Congressman Rick White December 1997 - December 1998
Skills
Customer Service, Process Improvement, Policy, Microsoft Office, Transportation, SharePoint, Access, Microsoft Excel, PowerPoint, Outlook, Public Transport, Contract Management, Program Management, Project Planning, Operations Management, Project Management, Analysis
Education
Seattle University 2001 — 2005
M.A., Public Administration
Seattle Pacific University 1993 — 1997
B.A., Political Science/Public Policy
Lighthouse Document Technologies July 2011 - Present
Infospace 2003 - 2008
Epoch Internet 2000 - 2003
AccessLine Communications 1993 - 1997
AccessLine Communications 1993 - 1997
Skills
Entrepreneurship, Business Development, Litigation, Litigation Support, Strategic Planning, Telecommunications, Contract Negotiation, Strategy, Marketing Communications, New Business Development, Management, Mergers, Start-ups, SaaS, Strategic Partnerships, Negotiation, Business Strategy, Microsoft Office, Commercial Litigation, Leadership, Program Management
Education
University of Washington 1979 — 1982
JD/MBA, Law and Business
University of California, Berkeley 1975 — 1979
BS, Business Administration, Economics
Physio-Control, Inc. October 2013 - Present
Physio-Control, Inc. November 2011 - October 2013
Kelly Services / Physio-Control October 2010 - November 2011
Accessline Communications May 2000 - November 2001
SeaMED December 1997 - December 1999
Skills
Criminal Law, Medical Devices, Change Control, Change Orders
Education
Appalachian School of Law 2007 — 2010
Juris Doctorate, Law
Central Washington University 2005 — 2006
Bachelor of Arts, Law & Justice
Central Washington University 2003 — 2005
Bachelor of Arts, Philosophy
Intermedia September 2014 - Present
Intermedia October 2008 - September 2014
AccessLine Communications November 2006 - October 2008
Trade Products April 2003 - October 2006
Albertsons August 2002 - March 2003
General Cinemas June 2001 - August 2002
Skills
Call Center, Telecommunications, T1, VoIP, Troubleshooting, Software Documentation, Routers, SIP, Telephony, Cisco Technologies, IP, Wireless, Call Centers, Windows, Technical Support, Networking, Network Design, Vendor Management, Customer Satisfaction, Network Engineering, Data Center, Ethernet, Unified Communications, DNS
Education
Everett Community College 2001 — 2003
Starbucks July 2015 - Present
Starbucks Coffee Company April 2010 - June 2015
Starbucks June 2014 - August 2014
Allstate Insurance September 2006 - February 2010
Paula's Hallmark October 2006 - January 2007
Washington Mutual August 2004 - July 2006
Mark's Hallmark December 2002 - June 2003
Paula's Hallmark September 2002 - December 2002
Central Park Tennis Club August 2001 - September 2002
AccessLine Communications July 2002 - August 2002
Skills
Time Management, Data Entry, Customer Service, Sales, Insurance, Program Management, Telephone Skills, Accounting, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Data Analysis, Outlook, Access, Training, Leadership, Management
Education
University of Washington 2013 — 2015
Interdisciplinary Arts and Science, Society, Ethics and Human Behavior, 3.8
2007- Cascadia Community College2002 - 2004 Bellevue Community College 2012 — 2014
Associate's degree, Associates
Bellevue Community College 2011 — 2012
Associates, Associates
Intermedia August 2013 - Present
DSD Corporation March 1982 - Present
AccessLine Communications March 1994 - August 2013
Telenetix Inc March 1994 - August 2013
Callison 1998 - 2004
Skills
Cloud Computing, Telecommunications, Microsoft SQL Server, SIP, VoIP, Software Development, Program Management, Project Management, SaaS, Software Documentation, Visio, SharePoint, Wireless, Call Centers, Technical Support, Troubleshooting, Strategic Partnerships, TCP/IP, Unix, Data Center, Enterprise Software, Product Management, Mobile Devices
Education
University of Washington 1978 — 1980
B.S., Computer Science
Bellevue Community College 1976 — 1977
Computer Science
Applause October 2014 - Present
Inviso March 2014 - October 2014
Expedia, Inc. (contracted through Rylem) August 2013 - February 2014
Crosslake Technologies, LLC May 2013 - February 2014
Veritagis April 2013 - November 2013
Inviso May 2013 - August 2013
Inviso July 2012 - April 2013
JPMorgan Chase June 2011 - July 2012
AccessLine Communications May 2010 - February 2011
Skills
Agile Methodologies, Visual Studio, Windows, C#, TFS, CSS, Customer Service, JavaScript, Troubleshooting, HTML 5, HTML5, jQuery, Testing, HTML, Software Development, Web Applications, Microsoft Office, Agile Project Management, Web Development, Business Intelligence, Programming, Technical Support, Collaborative Problem..., Test Automation, Scrum, Test Planning, Test Cases, ALM, Visual Studio 2012, Windows Server 2012, Automated Build and..., Software Project..., Git, Visual Studio 2013, XML
Education
Western Governors University 2014 — 2016
Bachelor of Science (BS), IT - Software, Junior
Full Sail University 2012 — 2014
Bachelor of Science (BS), Mobile Development, unfinished - moved to WGU
Green River Community College 2004 — 2006
AA, Liberal Arts
The Master's College
The Master's College
Western Governors University
Sprint July 2013 - Present
Clearwire May 2012 - July 2013
Ericsson July 2011 - May 2012
Clearwire January 2009 - July 2011
AccessLine Communications 2005 - 2011
Telco Network January 2002 - January 2003
Edge2Net January 2001 - January 2002
Bazillion January 2000 - January 2001
Networks Telephony Corporation January 1999 - January 2000
Irvine Unified School District January 1997 - January 1999
Skills
Data Networking:..., Protocols: OSPF, BGP,..., Telecom: Audiocodes..., Wireless, VoIP, IP, Telecommunications, WiMAX, Network Design, LTE, Network Engineering, Ethernet, 4G, TCP/IP, CDMA, Cisco Technologies, SIP, Routers, BGP, UMTS, Juniper, MPLS, Troubleshooting, Layer 2, Switches, Team Leadership
Education
DeVry University 1997 — 2000
Bachelor of Applied Science (B.A.Sc.), Telecommunications Management
Big Fish February 2015 - May 2015
Area 52 Games December 2013 - February 2015
Amazon.com February 2011 - August 2012
AccessLine Communications November 2002 - March 2008
StayOnline September 2001 - October 2002
Sierra Online January 1997 - September 2000
Skills
Agile Methodologies, Quality Assurance, Product Management, VoIP, Cloud Computing, Troubleshooting, Software Development, Scrum, Program Management, Test Planning, Training, Management, Telecommunications, Agile Project Management, Testing, Manual Testing, Technical Writing, Video Games, Cross-functional Team..., Test Cases, Project Management, Start-ups
Education
University of Puget Sound 1992 — 1996
BA, Psychology
Express Stop 76 September 2011 - Present
Self Employed January 2004 - Present
Derek's Auto Detail April 2011 - September 2011
Accessline Communications July 2002 - November 2003
Pay Roll Services 1998 - 2000
Cinnabon 1994 - 1997
Skills
Intercultural..., Microsoft Office, Medical Terminology, Invoicing, Customer Service
Education
North Seattle Community College 2009 — 2010
Certifcate, Medical Office Administfation
Shoreline Community College 1997 — 2001
AA, General Transfer Degree
WCI Telecom November 2013 - Present
Integra April 2010 - Present
Speakeasy December 2008 - June 2010
AccessLine Communications June 2006 - December 2008
Skills
Network + Certified, ICND 1 Certified, CCNA, Implemantion, Installation, T1, EOC, DSO, DSL, Telecommunications, DHCP, IP, Adtran, Cisco Routers, Metaswitch, DMS-100, 5ESS, Circuits, Switches, Routers, SIP Trunking, SIP, VoIP, Troubleshooting, Telephony, Software Installation, MPLS, Telecommunication...
Education
Edmonds Community College
Associate of Science (AS), Web Development and Database
Edmonds Community College
Associate of Science (AS), CCNA