Experience
FLAVIA PADOVEZE Organização Financeira   May 2009 - Present
Accor  April 2007 - December 2008
Accor Hotels   May 2001 - March 2007

Skills
Personal Finance, Personal Financial..., Financial Planners, Business Strategy, Marketing Strategy, Marketing, Digital Marketing, Marketing Communications, Online Marketing, Management, Customer Service, Negociação, Planejamento estratégico

Education
FIA - Fundação Instituto de Administração   2006 — 2006
Negociacoes Estratégicas

Fundação Getulio Vargas   2005 — 2005
Desenvolvimento de Produtos e Serviços

Centro Universitário Fundação Santo André   1999 — 2002
Adm Empresas, Management, Finance and Marketing

Senac Ceatel Sao Paulo   1996 — 1997
Hotelaria, Senac Ceatel Sao Paulo

Experience
Cedars-Sinai Medical Center  March 2011 - July 2012
Glendale Adventist Medical Center  2009 - 2010
Glendale Adventist Medical Center  2009 - 2010
Accor Hotels   May 2008 - January 2009
The Standard, Downtown LA  2007 - 2007
Dream Makers Talent   2002 - 2007

Skills
ACLS, Clinical Research, BLS, Critical Care, Customer Service, Event Management, Healthcare, Healthcare Management, Inpatient, Management, Hospitals, Strategic Planning, Nursing

Education
University of Oklahoma Health Sciences Center   2009 — 2010
BSN, Nursing

Texas A&M University   1995 — 1999

Experience
The DATA Group of Companies  June 2014 - Present
ITHQ, Montreal - Canada  November 2011 - Present
Rolls-Royce Canada  November 2011 - June 2014
The DATA Group  2014 - 2014
The DATA Group  2014 - 2014
The DATA Group  2014 - 2014
The DATA Group  2014 - 2014
AmerisourceBergen  May 2010 - July 2011
Accor Hotels   June 2007 - July 2009
Sofitel Luxury Hotels and Resorts  April 2002 - July 2007

Skills
Ressources humaines, Relations avec les..., Management, Gestion des performances, Secteur hôtellerie, Gestion des talents, Gestion hôtelière, Change Management, Coaching, Hôtel

Education
Coaching Québec   2014 — 2015
Maître praticien PNL ( en cours ), Programmation Neuro-Linguistique

CQPNL   2013 — 2014
Praticienne en Programmation Neuro-Linguistique

Université de Montréal   1990 — 1996
Baccalauréat, Relations Industrielles

Experience
G6 Hospitality LLC  May 2014 - Present
G6 Hospitality  October 2007 - May 2014
Sofitel Luxury Hotels and Resorts  2007 - October 2012
Accor  September 1994 - October 2007
Motel 6  1994 - 2007
Red Roof Inn  1994 - 2007
Sofitel  1994 - 2007
Studio 6  1994 - 2007
Accor North America  1994 - 2007
Accor Hotels   1994 - 2007

Skills
Workers Compensation, Training, Employee Relations, Claims Management, Legal Writing, Hospitality, Hospitality Industry, Human Resources, Employment Law, Employee Engagement, EEO Investigations, Customer Service, Hiring, Negotiation, Team Building, Performance Management, Legal Liability, Hotels, Wage & Hour, Employment..., Management, ADA compliance, Litigation Management, Equal Opportunities, Qualified Mediator, Legal Compliance, Operations Training, Workplace Harassment, Persuasive Writing, Multi-State Experience

Education
El Centro College   2010 — 2010
Texas Mediator Certification, mediation training

Northshore Technical Community College   1980 — 1981
Generalist, General Office Occupations and Clerical Services

Southeastern Louisiana University   1978 — 1978
Accounting

Experience
Accor  October 2013 - Present
Accor Hotels   March 2009 - September 2013
Accor Hospitality Hungary   October 2008 - March 2009
Aktiv Tours Budapest   April 2001 - October 2008
Oad Reizen   1995 - 2001
Planetron   1994 - 1995

Skills
Hotels, Tourism, Hospitality, Leisure, Hotel Management, Hospitality Management, Hospitality Industry, Event Management, Travel Management, Sales Management, Banquets, German, Public Relations, French, Sales, Teamwork, Micros, Business Development, English, Opera, Business Travel

Education
Christelijke Hogeschool Nederland   1991 — 1995
Vrijetijdswetenschappen, Leisure Management School Leeuwarden

University of London   1994 — 1994
Tourism and Leisure

De Factoor Zwolle   1990 — 1991
MEAO - Toerisme (MTRO)

Het Kompas   1974 — 1982

Experience
Oakwood Worldwide  October 2013 - Present
Sofitel San Francisco Bay  September 2012 - October 2013
Sofitel San Francisco Bay  July 2009 - September 2012
Accor Hotels   November 2003 - July 2009
EMAP France   May 1997 - August 2000

Skills
Fluent in French and..., Microsoft Office, Revenue Analysis, Rooms Division, Hospitality Management, Hospitality Industry, Hotels, Pre-opening, Hospitality, Leisure, French, Forecasting, Customer Satisfaction, Budgets, Event Management, Yield Management

Education
University of Colorado at Colorado Springs   2000 — 2001
MBA, Marketing, Service Management

Western Illinois University   1993 — 1996
Bachelor of Science (B.S.), Organizational Behavior Studies

Experience
Hill+Knowlton Strategies  November 2014 - Present
U.S. House of Representatives   April 2011 - January 2014
Department of Communications and Publications, Aga Khan Council for Northern Texas   January 2011 - June 2013
Accor Hotels   November 2010 - March 2011
SPM Communications  June 2010 - June 2010
Canadian Red Cross  September 2007 - March 2010
Beads and Stones   October 2004 - July 2007
Cancer Research Foundation   January 2007 - June 2007

Skills
Media Relations, Communications Planning, Press Releases, Public Relations, Public Speaking, Research, Adobe Creative Suite, Budgeting, Communication Strategies, Key Messages, Crisis Communications, Corporate Communications, Strategic Communications, Community Relations, Event Planning, Team Leadership, Budgets, Community Development, Internal Communications, Social Media, Messaging, Microsoft Office, Speech Writing, Newsletters, Copy Editing, Facebook

Education
The University of Texas at Arlington   2011 — 2013
Master of Arts (M.A.), Global Public Relations

The University of Texas at Arlington   2003 — 2007
Bachelor of Arts, Communications with an emphasis in Public Relations

St. Michael's Convent School   1993 — 2001

Experience
Workplace Safety & Prevention Services for Health & Safety Ontario   2010 - Present
Lam Management Consulting   2009 - Present
Canadian Society of Safety Engineering  2013 - 2015
Women Food Industry Management -WFIM   August 2009 - February 2011
ConnectUs Communications Canada   June 2009 - April 2010
Cara Operations Limited  2006 - 2009
Wyndham Worldwide  2001 - 2006
Humber College  2003 - 2005
InterContinental Hotels Group  1999 - 2001
Accor Hotels   1989 - 1999

Skills
Employee Engagement, Performance Management, Succession Planning, Leadership Development, Talent Management, Employee Relations, Organizational..., Coaching, Talent Acquisition, HRIS, Change Management, HR Policies, Recruiting, Onboarding, Organizational..., Human Resources, Conflict Resolution, Team Building, Training, Leadership, Strategic Planning, Internal Communications, Labor Relations, Employee Training, Culture Change, Interviews, Vendor Management, Public Speaking, Policy, HR Consulting, Employer Branding, Performance Appraisal, Workshop Facilitation, Budgets, Team Leadership, Customer Service, Workforce Planning, Strategic Partnerships, Benefits Administration, Personnel Management, Management, Executive Coaching, Training Delivery, Employment Law, Employee Benefits, Career Counseling, Strategy, Project Management, Consulting, Career Development

Education
CHRP Designation   1999 — 2001
CHRL, Human Resources

CMP

Certified Instructional Designer/Developer - Langevin

Certified in Health & Safety

Certified in National Food Safety Program

University of Cambridge
Major in French Language

Experience
Accor Hotels   December 2012 - Present
Accor  December 2012 - March 2014
Millennium & Copthorne Hotels  March 2011 - December 2011
Sconset market   May 2001 - August 2007

Skills
Hospitality Management, Hospitality, Hotels, Hospitality Industry, Hotel Management, Food & Beverage, Micros, Front Office, Banquets, Restaurants, Revenue Analysis, Resorts, Catering, Rooms Division, Fine Dining, Tourism, Restaurant Management, Menu Development, Culinary Skills, Event Management, Customer Service, Teamwork, Microsoft Office, Event Planning, Management, Guest Service Management, Social Media, Microsoft Word, Microsoft Excel, Customer Satisfaction, Bartending, Time Management, Yield Management, Social Networking

Education
Suffolk University   2015 — 2015
Bachelor's degree, Business Administration and Management, General

International College of Management   2012 — 2013
Bachelor of Business, Hospitality Administration/Management

Queenstown Resort College   2010 — 2012
Higher diploma, Hospitality Administration/Management

Experience
Towers Watson OneExchange   August 2013 - Present
Carlisle & Gallagher Consulting Group  October 2011 - January 2013
Rent-A-Center World Headquarters   May 2010 - October 2011
Accor Hotels   March 2007 - January 2010

Skills
Analysis, Litigation, Litigation Support, Commercial Litigation, Management, Legal Writing, Training, Banking, Document Review, Microsoft Office, Financial Services, Legal Assistance, Microsoft Excel, Change Management, Legal Research, Employment Law, Risk Management, Data Analysis, Research, Personal Injury, Intellectual Property, Civil Litigation, Microsoft Word, Insurance, Business Analysis, Training & Development, Customer Service

Education
Dallas Baptist University   1995 — 1999
B.B.A., Business Management

Southwestern Paralegal Institute   1988 — 1989
ABA Certificate, Law

Richland College
A.A.S., Liberal Arts

Experience
United Protective Services  October 2010 - August 2012
VALIC  February 2010 - October 2010
Ameriprise Financial Services, Inc.   January 2009 - April 2009
Ameriprise Financial  August 2008 - January 2009
Accor Hotels   October 2005 - May 2008

Skills
Retirement Planning, Wealth Management, Strategic Financial..., Investment Advisory, Fixed Annuities, Estate Planning, Asset Managment, Series 7, Investments, Life Insurance, Insurance, Portfolio Management, Financial Analysis, Risk Management, Employee Benefits, Leadership, Training, Management, Time Management, Asset Management, Recruiting, Financial Planning

Education
Sam Houston State University   1994 — 1999

Experience
HelmsBriscoe  May 2011 - Present
Vanguard Car Rental (National Car Rental/Alamo Rent A Car)   2001 - 2005
Vanguard Car Rental (Alamo Rent A Car)   1999 - 2001
Vanguard Car Rental (Alamo Rent A Car)   1994 - 1999
Embassy Suites  1993 - 1994
Accor Hotels   1992 - 1993
Holiday Inn Newport   1990 - 1992
Concorde Hotels & Resorts  1989 - 1990
Casa de Campo  1986 - 1988

Skills
Hotels, Hospitality, Account Management, Marketing Strategy, Revenue Analysis, Hospitality Management, Corporate Events, Spanish, Product Development, Event Planning, Multi-channel Marketing, International Sales, B2B, Car Rental, Business Meetings, Hotel Site Selection, Conferences, Conventions, Global Sourcing, Strategic Analysis, Global Sales and..., Multilingual, Revenue Management, International..., Latin America

Education
Nova Southeastern University   1996 — 1998
Master's degree

Cornell University/Universidad Católica Madre y Maestra   1982 — 1986
BA

Experience
Accor  June 2014 - Present
Accor  September 2011 - June 2014
Accor Hotels   October 2010 - October 2011
Bovis Lend Lease  January 2000 - September 2010
Bovis UK   1998 - 2000
Bovis International   1996 - 1998
Segia Construction Co. KSA   1994 - 1996
Dillingham-ABB SUSA   1993 - 1994
The George Hyman Construction Co   1989 - 1992
Fru-Con Construction Corp  1987 - 1988

Education
Alexandria University   1980 — 1985
B.S., Civil Engineering

Experience
BUSINESS FRANCE Export  September 2011 - Present
Tahiti Communications Inc.   October 1995 - July 2011
Royal Hip   May 2003 - December 2008
Premiere Midwest Developers LLC   2004 - 2008
Accor Hotels   1995 - 1998
Bureau du Député de la Polynesie Française   1991 - 1992

Skills
Business Development, Public Relations, Fashion, Trade Shows, Sales, International Marketing, Marketing Strategy, Marketing, Tourism, Luxury, Luxury Goods, Event Management, International Trade, B2B, Hotels, International Relations, Marketing Communications, New Business Development, Team Leadership, Real Estate Development, Beauty, Leisure, Luxury Lifestyle, Online Travel, Interior Design, Beauty Industry, French

Education
University of Paris I: Panthéon-Sorbonne   1985 — 1988
Economics, International Relations

Experience
Courtyard by Marriott Midtown Sacramento   May 2014 - Present
Harvest From The Heart   March 2013 - April 2014
Market & Rye   March 2012 - April 2014
Ryan Scott 2 Go LLC   January 2012 - April 2014
Joe2: Private Chefs   March 2011 - December 2011
Hotel Shattuck Plaza, Director of Revenue Management   September 2009 - December 2011
Claremont Resort & Spa  August 2006 - September 2009
Sorrel River Ranch Resort & Spa   April 2004 - August 2006
Ramada Inn  August 2003 - April 2004
Accor Hotels   2002 - 2003

Skills
Pastry Chef, Sous Chef, Grand Manger, Inventory Management, Customer Service, Sales, Catering, Management, Restaurants, Leadership, Customer Satisfaction, Hospitality, Training, Event Planning, Hotels, Forecasting, Account Management, Budgets, Trade Shows, Contract Negotiation, Food, Microsoft Excel

Education
California Culinary Academy   2010 — 2012
Associates, Le Cordon Bleu - Culinary Arts, 3.86

Concordia University   1994 — 1997
Communications & Journalism

Experience
Adams Food Safety,Inc.   December 2012 - Present
Cuyahoga Community College  August 2004 - Present
Kent State University  August 2011 - January 2012
Johnson and Wales University  2005 - 2009
Lakeside Hotel and Resort   May 2004 - May 2005
Accor Hotels   August 2001 - August 2004
Residence Inn by Marriott  2001 - 2001
Wyndham Hotel  1999 - 2001
Studio Plus Hotels   1996 - 1999
Ocean Reef Club  1994 - 1996

Skills
Hospitality, Hospitality Management, Hotels, Hospitality Industry, Resorts, Training, Budgets, Recruiting, Meeting Planning, Customer Service, Front Office, Management, Sales, Process Scheduler, Human Resources, Event Planning, Event Management, Income Statement, Food & Beverage, Public Speaking, Marketing, Culinary Skills, Social Media, PowerPoint, Time Management, Higher Education, Public Relations, Social Media Marketing, Restaurants, Fundraising, Leadership, Banquets, Customer Satisfaction, Nonprofits, Social Networking, Menu Development, Team Building, Food Safety

Education
Columbia Southern University   2009 — 2013
Master of Business Administration (MBA), Hospitality and Tourism Managent

Johnson & Wales University   1990 — 1994
Bachelors, Hospitality Management

Experience
Giraffe Food & Beverage Inc.   October 2009 - Present
Gerard Daniel Worldwide  July 2008 - January 2010
Boaden Catering Ltd.   December 2006 - June 2008
Accor Hotels   May 2001 - November 2006

Skills
Customer Service, Hospitality Management, Hospitality Industry, Hotels, Hospitality, Restaurants, Catering, Hotel Management, Tourism, Customer Satisfaction, Food & Beverage, Able To Multi-task, Organizing, Banquets, Rooms Division, Resorts, Front Office, Pre-opening, Budgets, Event Planning, Recruiting, Logistics, logistics coordination, Freight Transportation, Transportation Planning, Road Transport, LTL, FTL, Import Logistics, Export Documentation

Education
Humber College   2000 — 2002
Hospitality Management Diploma

Experience
Blue Root Entertainment   February 2010 - Present
Radley Run Country Club  February 2009 - July 2010
360 Digital Media   2010 - 2010
ARAMARK  October 2007 - December 2008
Accor Hotels   2005 - 2007
Loews Hotels  2003 - 2005
Rock Bottom Restaurants  2001 - 2003

Skills
Event Management, Event Planning, Catering Sales, Hospitality, Banquets, Hosting, Mobile Entertainment, Budgets, Restaurant Management, CRM, Time Management, Catering, Customer Satisfaction, Entertainment, Customer Service, Weddings, Parties, Hospitality Industry, Trade Shows, Leadership, Hospitality Management, Hotels, Food Service, Private Events, Food & Beverage, Meeting Planning, Social Media, Sales, Marketing, Wedding Planning, Restaurants, Teamwork, Corporate Events, Menu Development

Education
Delaware Valley University   1995 — 1999

Experience
Indus Hotels  May 2014 - Present
RockBridge Capital, LLC   August 2005 - May 2014
Indus Hotels  January 2001 - August 2005
Accor Hotels   May 1997 - January 2001
Hyatt Hotels  February 1990 - May 1997

Skills
Valuation, Financial Analysis, Investments, Real Estate, Hotels, Portfolio Management, Revenue Analysis, Hotel Management, Business Planning, Hospitality Industry, Hospitality, Investment Properties, Asset Managment, Loans, Due Diligence, Real Estate Economics, Disposition, Strategic Financial...

Education
The Ohio State University   1985 — 1990
Bachelor of Science (BS), Industrial and Product Design

Experience
Thomson Reuters  August 2015 - Present
Trend Micro  September 2013 - July 2015
Accor Hotels   December 2006 - September 2013

Skills
Public Relations, Media Relations, Crisis Communications, Strategic Communications, Corporate Communications, Bilingual-Spanish, Reputation Management, Public Affairs, Event Planning, Internal Communications, Advertising, Marketing Communications, Social Media Marketing, Publicity, Marketing, Social Media, Press Releases, Sponsorship, Event Management, Speech Writing, Communications Planning, Copywriting, Integrated Marketing, Crisis Management, Corporate Branding, Corporate Social..., Brand Development, Communication Training, Blogging, Web Content, New Media, Content Strategy, Email Marketing, Copy Editing, Publications, Digital Marketing, Social Networking, Content Management

Education
University of York   2005 — 2006
MA, History of Art

Southern Methodist University   2000 — 2004
BA, Corporate Communications & Public Affairs

Experience
Trodden Black Entertainment   March 2014 - Present
Self  March 2011 - Present
undonducoeur.com   April 2009 - July 2011
Meilleurmobile.com   2009 - 2011
Meetic   April 2009 - November 2009
Freewave Creation   April 2007 - April 2009
Accor Hotels   2007 - 2007
PhotoBox   2007 - 2007
achatpublic.com   2006 - 2007

Skills
Project Management, Website Development, Video, E-commerce, CSS, JavaScript, MySQL, Google Analytics, SEO, XHTML, PHP, Web Project Management, Online Advertising, SQL, User Experience, jQuery, Web Analytics, Eclipse, Zend Framework, Apache, Web Development

Education
University of North Alabama   2011 — 2012
Entertainment Business

ITECOM   2006 — 2007
Chef de Projet, IT

Université de Marne-la-Vallée   2005 — 2007
Information Technology

Universite de Technologie de Compiegne   2003 — 2004
Information Technology

Experience
Prime Homes - City Cartel Franchise Hungary partner   June 2012 - Present
Accor Hotels   June 2007 - July 2008

Skills
Marketing Communications, Marketing Strategy, Social Media Marketing, Social Media, Marketing, Microsoft Office, Market Research, Teamwork, Management, Microsoft Excel

Education
Corvinus University of Budapest   2010 — 2012
Master's Degree, Marketing

International Business School   2005 — 2009
Bachelor's Degree, International Business Relations

Experience
Trinity Exteriors, Inc.   June 2015 - Present
Illume Candles  June 2009 - June 2015
Aerotek Professional Services  May 2007 - June 2009
Best Buy  August 2006 - January 2007
Accor Hotels   February 2000 - July 2006
City of Minneapolis  2002 - 2006

Skills
Account Management, Team Leadership, Sales, Customer Service, Outlook, Cold Calling, Management, Process Improvement, Inventory Management, Cross-functional Team..., Microsoft Office, Strategic Planning, Leadership, Program Management, Recruiting, Team Building, Employee Relations, Microsoft Excel, Lean Manufacturing, Kanban, 5S, Poka Yoke, Process Implementation, Kaizen, Kaizen Leadership, Value Stream Mapping, Six Sigma

Education
Augsburg College   2015 — 2017
Master of Business Administration (M.B.A.)

Augsburg College   2004 — 2008
Bachelor Degree, Business Management

Experience
Loomis  July 2015 - Present
Loomis  June 2010 - Present
Loomis  May 2006 - June 2010
Michaels Stores, Inc.   October 2004 - May 2006
Accor Hotels   February 2002 - October 2004
ClubCorp  1997 - February 2002
UnitedHealthcare  1997 - 1997
Risk Sciences Group, Inc.   1996 - 1997
ClubCorp  1990 - 1996

Skills
Customer Service, Forecasting, Cash Management, Process Improvement, Microsoft Excel, Risk Management, Operations Management, Banking, Accounting, Microsoft Office, Account Reconciliation, Training, Transportation, Business Process..., Microsoft Word, Invoicing, Analysis, Management, Software Documentation

Education
McConnell Travel School   1981 — 1982
Tourism and Travel Services Management

Brookhaven Community College

Experience
York Risk Services Group  June 2015 - Present
Aetna  July 2011 - Present
JPMorgan Chase  July 2008 - July 2011
Accor Hotels   January 2006 - July 2008

Skills
Call Center, Customer Satisfaction, Customer Service, Customer Retention, Customer Experience, Sales, Leadership, Employee Relations, Data Conversion, Team Building, Human Resources, Training, Business Strategy, Time Management, Recruiting, Coaching, Insurance, Team Management, Project Management, Employee Benefits, PowerPoint, Microsoft Office, Microsoft Word, Employee Training, Public Speaking, Credit, Hiring, Leadership Development, Call Centers

Education
Keller Graduate School of Management of DeVry University   2010 — 2012
MBA, Public Administration, 3.36

Devry University   2006 — 2010
bachelor, Business Administration/Human Resources Management, 3.44

Experience
Atlific Hotels & Resorts   March 1999 - Present
Accor Hotels   February 1995 - March 1998

Skills
Revenue Analysis, Selling Skills, Coaching, Account Management, Hospitality Industry, Resorts, Sales, Trade Shows, Hotels, Event Management, Marketing, New Business Development, Tourism, Hospitality, Event Planning, Strategy, Marketing Strategy, Customer Satisfaction, Corporate Events, Yield Management, Strategic Planning, Budgets, Hiring Personnel, Sales Management, Convention Services, Business Travel, Contract Negotiation, Hospitality Management, Forecasting, Meeting Planning, Food & Beverage, Hotel Management

Education
Seton Hall University   1983 — 1985
BA, Communication

Penn State Ogontz Campus   1981 — 1983
BA

Experience
Keryx Biopharmaceuticals  November 2014 - Present
Allergan  March 2011 - November 2014
Sunovion Pharmaceuticals; formerly Sepracor   February 2005 - March 2011
Cephalon  October 2003 - January 2005
Janssen Pharmaceuticals  October 2000 - October 2003
Carlton-Bates Company  October 1999 - October 2000
Accor Hotels   June 1995 - May 1999

Skills
Neurology, Pharmaceutical Sales, Sales Process, Sales Operations, Psychiatry, Selling Skills, Pain Management, Direct Sales, Competitive Intelligence, Salesforce.com, Internal Medicine, Microsoft Office, Asthma, Pulmonology, Gastroenterology, Corporate Communications, Customer Engagement, Urology, Consulting, Neuroscience, Primary Care, Sales Force Development, Sales Effectiveness, Cardiology, Selling, Business Analytics, Project Coordination, Windows 7, Mobile Technology, OS X, Rheumatology, Endocrinology, Allergy, Hospital Sales, Dermatology, OB/GYN, Product Launch, Nephrology, ENT, Hypertension, Sales Support, Sales Meeting & Planning, Hospitality &..., Mac OS X, Process Workflow, Technology Consulting, Managed Care, Buy & Bill, Pharmaceutical Industry, Oncology

Education
Arkansas Tech University   1995 — 1999
Bachelor of Science, Management & Marketing

Russellville High School   1993 — 1995

Experience
Newport Group Inc   January 2008 - Present
Doubletree Hotel Augusta   January 2007 - June 2011
Accor Hotels   1997 - 2001
Novotel Hotel  1993 - 2001
Novotel Hotel  1993 - 2001
Holiday Inn Alamogordo   1988 - 1992
Marriott Hotel- Cincinatti   1987 - 1988

Education
University of Massachusetts, Amherst   1981 — 1985

Experience
LSG Sky Chefs  November 2011 - Present
Accor hotels   December 2008 - June 2010
Accor Hotels   January 2007 - December 2009
Accor Hotels   April 1997 - January 2008
Accor Hotels   April 1997 - October 1998

Skills
Strategic Sourcing, Contract Negotiation, English, Purchasing, Management, French, Project Planning, Procurement, Supply Chain, Logistics, Strategic Planning, Hotels, Hospitality, Materials Management, Budgets, Customer Service, Forecasting, Inventory Management, Negotiation, Operations Management, Pricing, Training, Supply Chain Management, Supply Management, Team Building, Hospitality Industry, Hospitality Management, Customer Satisfaction, Process Improvement, Food, Food & Beverage

Education
The University of Texas at Dallas   2006 — 2007
Professional Certification, Sourcing Management

North Garland High School

Experience
Beau Rivage Resort & Casino  January 2015 - Present
Hospitality Staffing Solutions  2013 - Present
Wingate by Wyndham  December 2010 - December 2011
Wingate by Wyndham  December 2010 - December 2011
STUDIO 6 EXTENDED STAY   April 2010 - November 2010
Accor Hotels   September 2005 - November 2010
RED ROOF INN  November 2005 - November 2009
Accor Hotels   2005 - 2009
HOTEL 57   March 2001 - April 2005
Employment Channel   2000 - 2005

Skills
Operations Management, Leadership, Customer Service, Recruiting, Forecasting, Management, Contract Negotiation, Inventory Management, Human Resources, Account Management, Hospitality Industry, Coaching, Administration, Hotel Management, Payroll, Yield Management, Resorts, Tourism, Employee Relations, Hotel Booking, Employee Training, Rooms Division, Team Building, Time Management, Invoicing, P, Event Planning, Teamwork, Team Leadership, Lodging, Leisure, Analysis, Food, Hiring, Event Management

Education
Pace University   1984 — 1988
BA, Communications

Experience
Deloitte  August 2012 - Present
Deloitte  August 2011 - August 2012
McGill Business Consulting Group (MBCG)   April 2010 - August 2011
Fresh Air Educators, Inc.   July 2008 - July 2009
Accor Hotels   2006 - 2008
Société des casinos du Québec   2005 - 2005

Skills
Management Consulting, Business Strategy, Strategy, Market Analysis, Strategic Consulting, Consulting, Organizational Design, Change Management, Business Analysis, CSIA (Canadian Ski..., Strategic Planning, Business Development, Project Management, Leadership Development, Employee Engagement, HR Transformation, Workday, Human Resources, Management, Start-ups, Talent Management

Education
McGill University   2009 — 2011
MBA, Finance and Strategy

Carleton University   2001 — 2005
B.Com, Managing People and Organizations

Experience
Beaches Community Healthcare   June 2012 - Present
Accor Hotels   January 2002 - Present
Motel 6  February 2002 - May 2013
HSBC  January 2007 - July 2007
Dollar Rent a Car  January 2000 - January 2002

Skills
Inventory Management, Recruiting, Customer Satisfaction, Customer Service, Hotels

Education
Florida State College at Jacksonville   1997 — 1997

Florida Community College Of Jacksonville

Experience
Scales & Shells   May 2014 - Present
Landings Real Estate Group  March 2014 - Present
Brooksby Village  September 2012 - December 2012
Newport Harbor Hotel and Marina  May 2012 - August 2012
Endicott College  September 2011 - May 2012
The Hotel Viking  May 2010 - August 2011
Accor Hotels   January 2011 - January 2011

Skills
Front Office, Hotels, Hospitality Industry, Hospitality, Property Management..., Concierge Services, Social Media, Peer Tutoring, Customer Service, Opera, Hospitality Management

Education
Endicott College   2009 — 2013

International College of Management, Sydney   2011 — 2011
Hospitality Management

Experience
Fairfield Inn & Suites by Marriott  June 2014 - Present
Trader Joes  March 2014 - June 2014
Doubletree by Hilton San Jose, (TASK FORCE)   March 2014 - April 2014
Kimpton Hotels & Restaurants  July 2013 - February 2014
HOTEL SOFITEL SANFRANCISCO   January 2009 - June 2013
Accor Hotels   December 2005 - June 2013
Accor  2005 - June 2013
Accor Hotels   January 2001 - June 2013
Accor Hotels   April 2005 - December 2007
Accor Hotels   December 2005 - June 2006

Skills
Hospitality, Hotels, Management, Sales, Training, Leadership, Sales Management, Sales Operations, Customer Service, Tourism, Hotel Management, Competitive Analysis, Trade Shows, Time Management, Restaurants, Foreign Languages, Business Travel, Project Management, Aviation, Biotechnology, Consultants, Food & Beverage, HR Policies, Interviews, Microsoft Office, Microsoft Excel, Microsoft Word, Nonprofits, Negotiation, Contract Negotiation, Social Networking, Networking, Newsletters, Office Administration, Office Management, Promotions, Quality Center, Research, Renovation, Relocation, Risk Assessment, Sports, Small Business, Strategic Partnerships, Social Media, Translation, Trading

Education
European University Paris   1991 — 1994
BBA, International Management

European University, Paris   1991 — 1994
Bachelor, Business Administration; Language Studies (French and German

Université Paris-Sorbonne   1989 — 1991
Language, French Language

   1987 — 1988
A Levels, A Levels

Military Service   1983 — 1986
Marksmen and 3 years of military service

Sekolah Menengah Seri Garing, Rawang, Selangor DE   1981 — 1986
O Levels, SPM

Experience
Hotel Indigo Toronto Airport   November 2014 - Present
Four Seasons Hotel Toronto  October 2013 - September 2014
Holiday Inn Toronto Yorkdale  June 2012 - October 2013
Holiday Inn Toronto Yorkdale  March 2011 - June 2012
Accor Hotels   January 2008 - February 2009
DUBAI MARINE BEACH RESORT AND SPA   June 2006 - December 2007
Arabian Courtyard Hotel & Spa   August 2005 - May 2006

Skills
Hotels, Sales, Business Development, Leadership, Trade Shows, Training, Budgets, Team Building, Negotiation, Tourism, Market Planning, Time Management, Catering, Banquets, Project Planning

Education
Goa University   2000 — 2003
Bachelor of Business Administration, Majors: Marketing, Finance

Experience
Chatham Lodging Trust  October 2014 - Present
Sage Hospitality  April 2013 - June 2014
PM Consulting International (KSL Resorts, Parker Corp, Ty Warner Hotel Portfolio)   January 2003 - February 2013
EarthLink (iSearch.com & Homestore.com)   May 1998 - December 2002
The Walt Disney Company  January 1996 - May 1998
Accor Hotels   April 1994 - June 1995
Köllmann AG   February 1992 - April 1994
Sheraton Hotels EAME & North America Divisions   January 1986 - December 1991

Skills
Construction, Resorts, Revenue Analysis, Restaurants, Hotels, New Business Development, Hospitality, Contract Negotiation, Project Management, Budgets, Yield Management, Hospitality Industry, Marketing, Forecasting, Management

Education
Pepperdine University   1995 — 1997
MBA

University of Nevada, Las Vegas   1992 — 1995
BS

Experience
Haley & Aldrich  January 2015 - Present
HR Plus Consulting, Inc.   July 2010 - Present
Retail Convergence - smartbargains.com - ruelala.com   July 2009 - October 2009
Morgan Memorial Goodwill   October 2008 - June 2009
Veolia Energy North America (The Trigen Companies, Dalkia North America, and SourceOne)   2008 - 2008
All Seasons Services  2002 - 2007
Unitas Corporation   2000 - 2002
iXL  1999 - 2000
First Security Services  1994 - 1999
Accor Hotels   1987 - 1994

Skills
Performance Management, Employee Engagement, Conflict Resolution, Workers Compensation, Organizational..., HR Consulting, HR Strategy, Employee Relations, Benefits, Coaching, Leadership Development, Succession Planning, Talent Management, Executive Coaching, Employment Law, Talent Acquisition, Onboarding, Problem Solving, Change Management, Negotiation, Career Development, Organizational Design, Policy, Mergers, Culture Change, Team Building, Mentoring, HR Policies, Conflict Management, Workforce Planning, Organizational..., Non-profits, Employee Benefits, Compensation, Personnel Management, Recruiting, Workshop Facilitation, Nonprofits, Training, Consulting, Management, Program Management, Deferred Compensation, Mergers & Acquisitions, Human Resources, Management Consulting

Education
University of Massachusetts Boston
Master of Arts, Organizational Conflict Resolution, University of Massachusetts, McCormack Graduate

Center for Applications of Psychological Type (CAPT)
Certification for Administration of MBTI (Meyers Briggs)

Harvard University
Organizational Development

Mediation Works, Inc.
Mediation Certification in accordance with M.G.L.ch. 233 – 23C

Society for Human Resources Management (SHRM)
Senior Professional Human Resources designation (SPHR)

The University of Texas at Dallas
BA, Psychology

Experience
Excel Hotel Group  November 2007 - Present
Excel Hotel Group  2007 - 2010
GF Management  2005 - 2007
The Westin Governor Morris   2003 - 2005
The Westin Governor Morris - The Westin Morristown   2003 - 2005
Abigail Kirsch  2002 - 2003
White Lodging Services  2001 - 2002
Accor Hotels   1995 - 2001
Affinia Hospitality  1990 - 1995
Helmsley Enterprises Inc   1989 - 1990

Skills
Hospitality Management, Revenue Analysis, Hospitality, Hospitality Industry, Hotel Management, Food & Beverage, Resorts, Front Office, Pre-opening, Budgets, Restaurants, Yield Management, Restaurant Management, Banquets, Forecasting, Accounting, Micros, Rooms Division, Income Statement

Education
Cornell University   1987 — 1989
Master of Professional Studies, Hotel Adminstration

Florida State University   1980 — 1985
bachelors of Science, Hospitality Administration/Management

Experience
Deryl Dodd Productions   June 2003 - Present
Accor Hotels   2003 - March 2011
Marriott Hotels  May 1994 - August 1999

Skills
Hospitality Management, Hotels, Hotel Management, Hospitality, Hospitality Industry, Revenue Analysis, Food & Beverage, Pre-opening, Yield Management, Restaurants, Front Office, Resorts

Education
Midwestern State University

Experience
DerbySoft  March 2014 - Present
Omni Hotels  July 2007 - March 2014
Omni Fort Worth Hotel  July 2008 - July 2009
Accor Hotels   May 2007 - July 2007

Skills
Strategy, Hotels, Hospitality Industry, Revenue Analysis, Hospitality Management, Hospitality, Hotel Management, Meeting Planning, Resorts, Food, Yield Management, Convention Services, Tourism, Catering, Pre-opening, Trade Shows, Banquets, Property Management..., Business Travel, Hotel Booking, Delphi, Travel Management, Leisure, Food & Beverage, Management, OnQ, Rooms Division, Sales

Education
Texas A&M University   2002 — 2007
Bachelors, International Business

Experience
Partner in Pet Food   November 2011 - Present
Provimi  2007 - November 2011
Accor Hotels   2006 - 2007
Michelin  2003 - 2006
Provera Purchasing Center - Delhaize Group   2000 - 2003

Skills
Human Resources, FMCG, Performance Management, Organizational..., Business Strategy, Change Management, Contract Negotiation, Talent Management, Process Improvement, HR Consulting, Budgets, Negotiation, Team Building, Restructuring, Management, Sales Management, Employee Engagement, New Business Development, Mergers & Acquisitions, HR Transformation, Recruiting

Education
Szent István Egyetem

Université de Strasbourg

Debreceni Egyetem

Experience
Blockbuster inc.  October 2006 - Present
Accor Hotels   April 2001 - December 2003

Education
University of North Texas
BCIS

Experience
Caesars Entertainment Corporation  April 2014 - Present
Accor Hotels   March 2013 - March 2014
Caesars Entertainment  2000 - 2013
Disneyland Paris  1995 - 2000
Disneyland Paris  1991 - 1995
Westin Copley Place  1985 - 1991

Skills
Hotels, Hospitality, Resorts, Hospitality Industry, Food & Beverage, Revenue Analysis, Casino, Hospitality Management, Tourism, Event Management, Pre-opening, Banquets, Catering, Event Planning, Budgets, Management, Customer Satisfaction, Fine Dining, Restaurants, Restaurant Management, Pre-opening experience, Food, Banquet Operations, Wine, Menu Development, Meeting Planning, Culinary Skills, Corporate Events, Wedding Planning, Trade Shows, Public Relations, Sales, Food Service, Income Statement, Leisure, P&L, Rooms Division, Sales Management, Yield Management, Hotel Management, Marketing Strategy, Convention Services, Leadership, Customer Service, Online Marketing, Social Media Marketing, Marketing

Education
Florida International University
BS, International Hotel Management

State University of New York at Delhi
Hotel Management

Experience
Extended Stay America  October 2013 - Present
Best Western Westfield Inn   October 2012 - October 2013
Holiday Inn Express & Suites  March 2012 - September 2012
Accor Hotels   March 2009 - February 2012
Huisraad   March 2006 - December 2007
Lenox China  November 2001 - July 2005

Skills
Hotel Management, Hospitality Management, Multi-unit Retail..., Retail Category..., Successful Business..., Radio Broadcasting, Call Centers, Retail, Hospitality, Hospitality Industry, Sales, Customer Service, Office Management, Inventory Control, Hotels, Rooms Division, Food & Beverage, Yield Management, Revenue Analysis, Guest Service Management, Opening Hotels, Pre-opening, Front Office, Micros, Resorts

Education
Auburn University
Business, Architectural Design

Auburn University
Architectural Design

Experience
Holiday Inn Fargo   February 2012 - Present
Holiday Inn Fargo   June 2011 - February 2012
Hilton Minneapolis  January 2011 - April 2011
Hilton Minneapolis  September 2007 - December 2010
Davidson Hotel Company  September 2006 - September 2007
Accor Hotels   July 2005 - September 2006

Skills
Hotels, Hospitality, Event Management, Catering, Conferences

Education
Brown College   2004 — 2005
Associates of Applied Science, Le Cordon Bleu Culinary Program

North Dakota State University   2000 — 2004
Bachalor of Science, Hospitality and Toursim Management

Experience
G6 Hospitality LLC  May 2013 - Present
Accor Hotels   September 2007 - May 2013
General Dynamics  August 2002 - August 2007
RCF Information Systems  January 1997 - August 2002
U.S.A.F.   December 1989 - December 1996

Skills
Cisco Certified Network..., Cisco Certified Design..., Juniper, Avaya, Security, Networking, Telecommunications, Firewalls, VPN, Troubleshooting, Cisco Technologies, Disaster Recovery, Network Security, Network Administration, Servers

Education
Troy University   1998 — 2001
Business, Computer Science

Experience
Dublin Rec Center   March 2012 - January 2014
Funk FineCast, Inc.   July 2009 - April 2010
Indus Companies   August 2007 - June 2009
Accor Hotels   June 2005 - November 2006
Clarion Hotel & Conference Center  July 2004 - February 2005
Cross Country Inns   December 1998 - April 2000

Skills
Hospitality, Restaurants, Hospitality Management, Hotel Management, Hotels, Hospitality Industry, Employee Relations, Food & Beverage, Revenue Analysis, Human Resources, Banquets, Resorts

Education
Ohio University   1997 — 2003
BA, Public Administration

Dublin Coffman   1994 — 1997

Experience
Lexicon Hospitality LLC   November 2010 - Present
Accor Hotels   November 2001 - November 2010
Accor North America  November 1997 - November 2000

Skills
Hotels, Revenue Analysis, Operations Management, Management, Budgets, Pre-opening, Change Management, Customer Satisfaction, Marketing Strategy, Training, Strategic Planning, Project Management, Strategy, Leadership, P&L Management, Team Building, Sales Management, Business Strategy

Education
Richard Stockton College of New Jersey   1992 — 1994
Bachelor, Marketing/Management, 3.3

Atlantic Cape Community College   1990 — 1992
Associate's degree, Business Administration and Management, General, 3.24

St. Joseph High School
Associate's degree, General Science/Commerce

Experience
G6 Hospitality LLC  October 2010 - Present
Accor Hotels   December 2008 - October 2010
Accor Hotels   February 2004 - December 2008
Fontbonne University  2002 - 2004
Epworth Children & Family Services  2000 - 2004
Frito- Lay, Inc  1998 - 2000

Skills
Personnel Management, HRIS, Change Management, Talent Management, Employee Relations, Employee Engagement, Organizational..., Performance Management, Recruiting, Leadership Development, HR Policies, Labor Relations, Succession Planning, Coaching, Talent Acquisition, Onboarding, Human Resources, Payroll, Employee Benefits, Hospitality Industry, Consumer Products, Behavioral Health, Mental Health, Management, Leadership, New Hire Orientations, Deferred Compensation, Training, Benefits Administration, Workforce Planning, Employee Handbooks, FMLA, Hiring, College Recruiting, Employee Training, Applicant Tracking..., Strategic HR, Employee Recognition, Organizational..., Interviews, SPHR, Employment Law, Performance Appraisal, Conflict Resolution, Team Building, Customer Service, Qualitative Research, Cross-functional Team..., Project Planning, Strategic Planning

Education
Webster University   1997 — 2000
Dual MA

Lincoln University (MO)   1985 — 1990
BA

Experience
Los Angeles County  September 2011 - August 2014
West Angeles Church  2006 - 2012
Accor Hotels   November 2005 - December 2008
Rosewood Hotels & Resorts  September 2002 - November 2005
Four Seasons Hotels and Resorts  August 1997 - September 2002

Skills
Hospitality Management, Hospitality, Hotels, Hospitality Industry, Hotel Management, Food & Beverage, Pre-opening, Tourism, Customer Service

Education
University of Phoenix   2009 — 2011
Associate of Arts (A.A.), Business Administration and Management, General

Experience
Accor Hotels   July 2005 - Present
Motel 6  July 2005 - Present
G6 Hospitality LLC  July 2005 - Present
Zip Realty, Inc  2013 - 2013

Skills
Revenue Analysis, Hotel Management, Leadership, Hospitality Management, Yield Management, Hospitality Industry, Real Estate, Leadership Development, Resorts, Rooms Division, Customer Service, Pre-opening, Training, Management, Property Management..., Micros, Hotels, Front Office, Food & Beverage

Education
San Diego State University-California State University   2010 — 2010
Certificate in Revenue Managment

AHLA   2005 — 2005
CHA, Hospitality

Experience
Monte-Carlo SBM / Société des Bains de Mer   September 2013 - Present
Monte-Carlo SBM / Société des Bains de Mer   June 2012 - August 2013
Creo Srl   2010 - June 2012
Accor Hotels   September 2009 - December 2009
Found Agency   February 2009 - June 2009

Skills
Corporate Events, Event Planning, Event Management, Hotels, Tourism, Marketing, Coordinating Events, Teamwork, Public Relations, Budgets, Sales, Corporate Communications, Microsoft Office, English, Hospitality, Management, Business Meetings, Organizing Meetings, Managing Meetings, Sales Management, International Sales, Events Coordination

Education
Libera Università di Lingue e Comunicazione IULM   2009 — 2010
Master's degree

Università Cattolica del Sacro Cuore   2005 — 2008
Bachelor's degree

Experience
7-Eleven  August 2014 - Present
7-Eleven  April 2009 - August 2014
Accor Hotels   June 2005 - July 2008
Accor Hotels   August 2004 - June 2005
Accor  April 2002 - August 2004

Skills
Microsoft Excel, Trintech, Oracle Applications, Accruals, Accounts Payable, Accounting, Bank Reconciliation, Financial Statements, Journal Entries, Invoicing, Payroll, Software Documentation, Accounts Receivable, Auditing, Analysis, Financial Reporting, Account Reconciliation, General Ledger, Financial Analysis, Expenses, Balance, Spreadsheets, Finance, Payments, Sales Tax, Cash Flow, Variance Analysis

Education
Columbia College   1993 — 1995
Bachelors, Business Administration

Columbia College
Bachelor Degree Business Administration, Business Administration

Experience
Accor Hotels   October 2006 - Present
Novex, S.A.   July 2003 - October 2006
Organismo Judicial, Gobierno de Guatemala   October 2000 - July 2003

Skills
Administracion, Andragogia

Education
Universidad Francisco Marroquín   1990 — 2000
Licenciatura en Administracion de Sistemas de Informacion, Informatica

Experience
Accor Hotels   March 2010 - Present

Education
Budapesti Gazdasági Főiskola

Experience
MPX Insurance Services, Inc.   April 2015 - Present
So Santo Sao Bernardo   August 2013 - December 2014
Radisson Hotels  October 2012 - May 2013
Accor Hotels   January 2010 - August 2012
VIVÊNC IA INTERNACIONAL   February 2005 - December 2009
ICC IND COM EXP IMP LTDA   January 2007 - October 2007
Sheraton  May 2002 - April 2003
The Walt Disney Company  May 2000 - September 2000

Skills
Hotel Management, Hospitality Management, Hospitality Industry, Hotels, Food & Beverage, Micros, Resorts, Hospitality, Banquets, Restaurants, DOS, Food, Tourism, Alimentos e bebidas, Hotéis, Gestão hoteleira, Hotelaria, Setor de hotelaria

Education
Fundação Getulio Vargas / FGV   2011 — 2013
MBA, Finance and Financial Management Services

Universidade Anhembi Morumbi   1999 — 2002
Bachelor's degree, Hospitality Administration/Management

American Hotel & Lodging Association
Accounting for Hospitality Industry” e “Planning & Control for Food and Beverage Operations”, Budget