Accu-Link Call Centres Inc.
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Accu-Link Call Centres Inc. Employees
Employee
Years
Job
Industry
Tim McGinnis Tim McGinnis's Accu-Link Call Centres Inc. Experience January 2008 - May 2012
Job Internal Wholesaler at Manulife
Industry Utilities
Experience
Manulife July 2014 - Present
Sun Life Financial November 2013 - July 2014
Research In Motion July 2012 - May 2013
Accu-Link Call Centres Inc. January 2008 - May 2012
Skills
Customer Service, Team Leadership, Recruiting, Human Resources, Microsoft Office, Global Human Resources..., Project Management, Marketing, Market Research, Market Research Project..., Performance Management, Employee Training, Employee Relations, Leadership, HRIS, Organizational..., Time Management, Coaching, Teamwork, Management, Organizational..., Project Planning
Education
Conestoga College 2007 — 2007
Graduate Certificate, Human Resources Management and Services, A
Wilfrid Laurier University 2002 — 2006
Bachelor's degree, History and Sociology
Fanshawe College 2001 — 2002
Certificate, Human Services, General, A
Manulife July 2014 - Present
Sun Life Financial November 2013 - July 2014
Research In Motion July 2012 - May 2013
Accu-Link Call Centres Inc. January 2008 - May 2012
Skills
Customer Service, Team Leadership, Recruiting, Human Resources, Microsoft Office, Global Human Resources..., Project Management, Marketing, Market Research, Market Research Project..., Performance Management, Employee Training, Employee Relations, Leadership, HRIS, Organizational..., Time Management, Coaching, Teamwork, Management, Organizational..., Project Planning
Education
Conestoga College 2007 — 2007
Graduate Certificate, Human Resources Management and Services, A
Wilfrid Laurier University 2002 — 2006
Bachelor's degree, History and Sociology
Fanshawe College 2001 — 2002
Certificate, Human Services, General, A
Christina Lee Zineddine Christina Lee Zineddine's Accu-Link Call Centres Inc. Experience October 2012 - July 2013
Job Emergency Response Operator
Industry Security and Investigations
Experience
API Alarm July 2013 - Present
Accu-Link Call Centres Inc. October 2012 - July 2013
Flexmore Staffing August 2012 - October 2012
Flexmore Staffing February 2012 - August 2012
API Alarm January 2011 - February 2012
Tandon Family August 2010 - January 2011
Kelso Lake Medical Centre May 2009 - June 2010
Halton Multicutural Council November 2008 - April 2009
Manheim Toronto Auto Auctions March 2000 - August 2007
Skills
Community Outreach, Administration, Public Speaking, Program Coordination, Customer Service, Customer Relations, Team Building, Mentoring, Supervisory Skills, Writing, Time Management, Negotiation, Recruiting, Sourcing, Talent Acquisition, System Administration, Interviews, Team Leadership, Vendor Management
Education
Sheridan College 2007 — 2009
Diploma, Social Service Worker
E. C. Drury High School 1991 — 1995
API Alarm July 2013 - Present
Accu-Link Call Centres Inc. October 2012 - July 2013
Flexmore Staffing August 2012 - October 2012
Flexmore Staffing February 2012 - August 2012
API Alarm January 2011 - February 2012
Tandon Family August 2010 - January 2011
Kelso Lake Medical Centre May 2009 - June 2010
Halton Multicutural Council November 2008 - April 2009
Manheim Toronto Auto Auctions March 2000 - August 2007
Skills
Community Outreach, Administration, Public Speaking, Program Coordination, Customer Service, Customer Relations, Team Building, Mentoring, Supervisory Skills, Writing, Time Management, Negotiation, Recruiting, Sourcing, Talent Acquisition, System Administration, Interviews, Team Leadership, Vendor Management
Education
Sheridan College 2007 — 2009
Diploma, Social Service Worker
E. C. Drury High School 1991 — 1995
Jeff Hitchcock's Accu-Link Call Centres Inc. Experience April 2011 - September 2012
Job at
Industry Utilities
Experience
Ontario One Call September 2013 - Present
Ontario One Call September 2012 - Present
Accu-Link Call Centres Inc. April 2011 - September 2012
Accu-Link Call Centres Inc. March 2006 - September 2012
Aecon February 2010 - December 2010
Skills
Customer Service, Team Building, Recruiting, Team Leadership, Coaching, Microsoft Office, Project Management, Leadership, Strategic Planning, Troubleshooting, Management, Process Improvement, Operations Management, Project Planning, Performance Management, Call Centers, Data Analysis, Employee Training, Microsoft Excel, Microsoft Word, Business Analysis, Quality Assurance, Training, Customer Satisfaction, Time Management, Human Resources, Policy, Team Management, Supervisory Skills, Teamwork, Change Management, System Administration, Program Management, Customer Experience, Public Speaking, Contract Management, PowerPoint, Budgets, Process Scheduler, Analysis, Windows, Negotiation, Telecommunications, Project Coordination, Government, Technical Training, Outlook, Contract Negotiation, Business Process..., Event Planning
Education
Saint Lawrence College 2000 — 2002
Computer Engineering Technology/Technician
Ontario One Call September 2013 - Present
Ontario One Call September 2012 - Present
Accu-Link Call Centres Inc. April 2011 - September 2012
Accu-Link Call Centres Inc. March 2006 - September 2012
Aecon February 2010 - December 2010
Skills
Customer Service, Team Building, Recruiting, Team Leadership, Coaching, Microsoft Office, Project Management, Leadership, Strategic Planning, Troubleshooting, Management, Process Improvement, Operations Management, Project Planning, Performance Management, Call Centers, Data Analysis, Employee Training, Microsoft Excel, Microsoft Word, Business Analysis, Quality Assurance, Training, Customer Satisfaction, Time Management, Human Resources, Policy, Team Management, Supervisory Skills, Teamwork, Change Management, System Administration, Program Management, Customer Experience, Public Speaking, Contract Management, PowerPoint, Budgets, Process Scheduler, Analysis, Windows, Negotiation, Telecommunications, Project Coordination, Government, Technical Training, Outlook, Contract Negotiation, Business Process..., Event Planning
Education
Saint Lawrence College 2000 — 2002
Computer Engineering Technology/Technician
Brandon Denton Brandon Denton's Accu-Link Call Centres Inc. Experience November 2010 - March 2013
Job Supervisor, Member Services and Information Infrastructure at Ontario One Call
Industry Utilities
Experience
Ontario One Call November 2013 - Present
Ontario One Call March 2013 - November 2013
Accu-Link Call Centres Inc. November 2010 - March 2013
iQor February 2010 - October 2010
NCO Financial Systems March 2003 - September 2009
Skills
Data Analysis, Call Centers, Process Improvement, Quality Assurance, Team Leadership, Project Management, Microsoft Excel, Software Documentation, Microsoft Office, Management, Leadership, Troubleshooting, Strategic Planning, Customer Service, Operations Management, Team Management, Business Analysis, Analytics, Team Building, Vendor Management, Access, Customer Satisfaction
Education
Mohawk College 2001 — 2001
Computer Science
Ontario One Call November 2013 - Present
Ontario One Call March 2013 - November 2013
Accu-Link Call Centres Inc. November 2010 - March 2013
iQor February 2010 - October 2010
NCO Financial Systems March 2003 - September 2009
Skills
Data Analysis, Call Centers, Process Improvement, Quality Assurance, Team Leadership, Project Management, Microsoft Excel, Software Documentation, Microsoft Office, Management, Leadership, Troubleshooting, Strategic Planning, Customer Service, Operations Management, Team Management, Business Analysis, Analytics, Team Building, Vendor Management, Access, Customer Satisfaction
Education
Mohawk College 2001 — 2001
Computer Science
Richard Durrer Richard Durrer's Accu-Link Call Centres Inc. Experience September 2009 - Present
Job Reporting Analyst at AccuLink Call Centres Inc.
Industry Utilities
Experience
Accu-Link Call Centres Inc. September 2009 - Present
Accu-Link Call Centres Inc. March 2008 - September 2009
PIC February 2004 - March 2005
Skills
Microsoft Excel, Microsoft Office, Quality Assurance, Call Center, Data Analysis, Call Centers, Process Improvement, Business Analysis, Troubleshooting, Team Leadership, Project Planning, Software Documentation, Windows, Project Management, Leadership, Team Management, Visio, Customer Satisfaction, Access, System Administration, Teamwork, Analysis, Time Management, Data Manipulation, Forecasting
Education
Humber College
Programming Certificate, Computer Programming
Accu-Link Call Centres Inc. September 2009 - Present
Accu-Link Call Centres Inc. March 2008 - September 2009
PIC February 2004 - March 2005
Skills
Microsoft Excel, Microsoft Office, Quality Assurance, Call Center, Data Analysis, Call Centers, Process Improvement, Business Analysis, Troubleshooting, Team Leadership, Project Planning, Software Documentation, Windows, Project Management, Leadership, Team Management, Visio, Customer Satisfaction, Access, System Administration, Teamwork, Analysis, Time Management, Data Manipulation, Forecasting
Education
Humber College
Programming Certificate, Computer Programming
Erika van der Veen Erika van der Veen's Accu-Link Call Centres Inc. Experience May 2014 - August 2014
Job Government Services Recruiter TEKsystems
Industry Information Technology and Services
Experience
TEKsystems May 2015 - Present
University of Guelph August 2014 - April 2015
University of Guelph September 2013 - April 2015
JDC Central September 2014 - January 2015
Dalhousie University November 2014 - November 2014
Accu-Link Call Centres Inc. May 2014 - August 2014
Cowboys at the Western Hotel February 2014 - July 2014
MaxSys February 2014 - February 2014
Limitless Concepts April 2013 - August 2013
Camp Ramah June 2012 - August 2012
Skills
Customer Service, Leadership, Time Management, Public Speaking, Human Resources, Teamwork, Marketing Strategy, Training, Sales, Communication
Education
University of Guelph 2011 — 2015
Bachelor's Degree, College of Business and Economics
University of Guelph 2011 — 2015
Leadership Certificate, College of Business and Economics
Ajax High School 2007 — 2011
High School Diploma
TEKsystems May 2015 - Present
University of Guelph August 2014 - April 2015
University of Guelph September 2013 - April 2015
JDC Central September 2014 - January 2015
Dalhousie University November 2014 - November 2014
Accu-Link Call Centres Inc. May 2014 - August 2014
Cowboys at the Western Hotel February 2014 - July 2014
MaxSys February 2014 - February 2014
Limitless Concepts April 2013 - August 2013
Camp Ramah June 2012 - August 2012
Skills
Customer Service, Leadership, Time Management, Public Speaking, Human Resources, Teamwork, Marketing Strategy, Training, Sales, Communication
Education
University of Guelph 2011 — 2015
Bachelor's Degree, College of Business and Economics
University of Guelph 2011 — 2015
Leadership Certificate, College of Business and Economics
Ajax High School 2007 — 2011
High School Diploma
Shannon King Shannon King's Accu-Link Call Centres Inc. Experience February 2010 - Present
Job Call centre manager at AccuLink Call Centres Inc.
Industry Utilities
Experience
Accu-Link Call Centres Inc. February 2010 - Present
Clearanswer Call Centres April 2007 - February 2010
Skills
Call Centers, Contact Centers, Customer Satisfaction, Workforce Management, Customer Experience
Education
Art Institute of Phoenix
Associate's degree, Liberal Arts and Sciences/Liberal Studies
University of Phoenix
Bachelor's degree, Art/Art Studies, General
Accu-Link Call Centres Inc. February 2010 - Present
Clearanswer Call Centres April 2007 - February 2010
Skills
Call Centers, Contact Centers, Customer Satisfaction, Workforce Management, Customer Experience
Education
Art Institute of Phoenix
Associate's degree, Liberal Arts and Sciences/Liberal Studies
University of Phoenix
Bachelor's degree, Art/Art Studies, General
Jacqueline Hofing Jacqueline Hofing's Accu-Link Call Centres Inc. Experience May 2006 - September 2007
Job Owner & Principal Photographer at Injoy Imagery
Industry Design
Experience
Injoy Imagery July 2011 - Present
Accent Design Studio June 2008 - August 2014
Urban Barn April 2011 - August 2012
Sinclair Dental September 2008 - March 2010
Accu-Link Call Centres Inc. May 2006 - September 2007
Skills
Interior Design, Interior Architecture, AutoCAD, Space planning, Rendering, Sketching, Furniture, Graphic Design, Design Research, Site Measures, Millwork Design, Millwork Detailing, Multi Tasking, Customer Service, Photography, Digital Photography, Portrait Photography, Wedding Photography, Green Design, Invoicing, Microsoft Office, Social Media, Social Networking, Office Administration, PowerPoint, Building Permits &..., Adobe Lightroom, Photoshop
Education
George Brown College 2013 — 2014
Continuing Education- Digital Photography Certificate, Digital Photography
Georgian College 2004 — 2008
3-Year Advanced Diploma- A.R.I.D.O. Accredited Post-Secondary Institute, Interior Design
Georgetown District High School
Injoy Imagery July 2011 - Present
Accent Design Studio June 2008 - August 2014
Urban Barn April 2011 - August 2012
Sinclair Dental September 2008 - March 2010
Accu-Link Call Centres Inc. May 2006 - September 2007
Skills
Interior Design, Interior Architecture, AutoCAD, Space planning, Rendering, Sketching, Furniture, Graphic Design, Design Research, Site Measures, Millwork Design, Millwork Detailing, Multi Tasking, Customer Service, Photography, Digital Photography, Portrait Photography, Wedding Photography, Green Design, Invoicing, Microsoft Office, Social Media, Social Networking, Office Administration, PowerPoint, Building Permits &..., Adobe Lightroom, Photoshop
Education
George Brown College 2013 — 2014
Continuing Education- Digital Photography Certificate, Digital Photography
Georgian College 2004 — 2008
3-Year Advanced Diploma- A.R.I.D.O. Accredited Post-Secondary Institute, Interior Design
Georgetown District High School
Julia Plyushchenkova, CHRP Julia Plyushchenkova, CHRP's Accu-Link Call Centres Inc. Experience February 2009 - August 2009
Job Sourcing fun and passionate talent to join our tea revolution: julia@davidstea.com
Industry Human Resources
Experience
DAVIDsTEA April 2015 - Present
Quantum Management Services Ltd. November 2012 - April 2015
Bank of Montreal December 2011 - November 2012
Tristan & Iseut Inc. September 2008 - December 2011
Accu-Link Call Centres Inc. February 2009 - August 2009
Digital Attraction Inc. April 2006 - October 2008
Skills
Adaptability, Leadership, Creative Problem Solving, Problem Solving, Customer Service, Data Analysis, Troubleshooting, Customer Relations, Flexibility, Human Resources, Recruiting, Structured Interviews, Time Management, Teamwork, New Hire Orientations, Coaching, Screening, Performance Management, Team Building, Employer Branding, Internet Recruiting, Technical Recruiting, Applicant Tracking..., Talent Acquisition, Outlook, Interviews, Management, Microsoft Excel, Onboarding, Employee Relations, HRIS, Customer Satisfaction, Training, Team Leadership, Employee Training, Networking, Organizational..., Talent Management, Taleo, Sales, HR Policies, PeopleSoft, Analysis, Hiring, Employment Law, Resume Writing, Personnel Management, Benefits Administration, Temporary Staffing, Job Descriptions
Education
Concordia University 2009 — 2012
BComm, Human Resources
Niagara College 2005 — 2007
Diploma, Hotel and Restaurant Management
DAVIDsTEA April 2015 - Present
Quantum Management Services Ltd. November 2012 - April 2015
Bank of Montreal December 2011 - November 2012
Tristan & Iseut Inc. September 2008 - December 2011
Accu-Link Call Centres Inc. February 2009 - August 2009
Digital Attraction Inc. April 2006 - October 2008
Skills
Adaptability, Leadership, Creative Problem Solving, Problem Solving, Customer Service, Data Analysis, Troubleshooting, Customer Relations, Flexibility, Human Resources, Recruiting, Structured Interviews, Time Management, Teamwork, New Hire Orientations, Coaching, Screening, Performance Management, Team Building, Employer Branding, Internet Recruiting, Technical Recruiting, Applicant Tracking..., Talent Acquisition, Outlook, Interviews, Management, Microsoft Excel, Onboarding, Employee Relations, HRIS, Customer Satisfaction, Training, Team Leadership, Employee Training, Networking, Organizational..., Talent Management, Taleo, Sales, HR Policies, PeopleSoft, Analysis, Hiring, Employment Law, Resume Writing, Personnel Management, Benefits Administration, Temporary Staffing, Job Descriptions
Education
Concordia University 2009 — 2012
BComm, Human Resources
Niagara College 2005 — 2007
Diploma, Hotel and Restaurant Management
Fiona Pynn Fiona Pynn's Accu-Link Call Centres Inc. Experience 2003 - 2003
Job Multifacted Customer Service Professional
Industry Consumer Services
Experience
Grand & Toy May 2015 - August 2015
Grand & Toy October 2012 - August 2015
Commalert December 2010 - April 2011
Allianz Global Assistance December 2004 - July 2007
Arvato Services June 2003 - December 2003
Accu-Link Call Centres Inc. 2003 - 2003
XO Communications February 1999 - May 2001
Deb Shops, Inc. November 1997 - June 1998
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Sales Process, Time Management, Call Centers, Data Entry, Loss Prevention, Customer Support, Order Processing, Customer Loyalty, Sales, Problem Solving, Account Management, Retail, Management
Education
MacEwan University 2015 — 2017
Library Technician & Information Management, Library and Information Science
TechReach Office Administration Program 2010 — 2010
Boise State University 1989 — 1990
Cultural Anthropology
Grand & Toy May 2015 - August 2015
Grand & Toy October 2012 - August 2015
Commalert December 2010 - April 2011
Allianz Global Assistance December 2004 - July 2007
Arvato Services June 2003 - December 2003
Accu-Link Call Centres Inc. 2003 - 2003
XO Communications February 1999 - May 2001
Deb Shops, Inc. November 1997 - June 1998
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Sales Process, Time Management, Call Centers, Data Entry, Loss Prevention, Customer Support, Order Processing, Customer Loyalty, Sales, Problem Solving, Account Management, Retail, Management
Education
MacEwan University 2015 — 2017
Library Technician & Information Management, Library and Information Science
TechReach Office Administration Program 2010 — 2010
Boise State University 1989 — 1990
Cultural Anthropology
Elena Pilavakis Elena Pilavakis's Accu-Link Call Centres Inc. Experience August 2010 - March 2013
Job Marketing Coordinator at Ontario One Call
Industry Utilities
Experience
Ontario One Call February 2009 - Present
Accu-Link Call Centres Inc August 2010 - March 2013
Accu-Link Call Centres Inc February 2009 - November 2010
Accu-Link Call Centres Inc February 2009 - December 2009
Sun Life Financial July 2004 - May 2009
Skills
Customer Service, Microsoft Excel, Analysis, Event Planning, Management, Project Management, Public Relations, PowerPoint, Program Management, Sales, Marketing Strategy
Education
Conestoga College 2006 — 2009
Advanced Diploma, Business Administration, Marketing
Kitchener Collegiate Institute (KCI) 1999 — 2003
OSSD, High School
Ontario One Call February 2009 - Present
Accu-Link Call Centres Inc August 2010 - March 2013
Accu-Link Call Centres Inc February 2009 - November 2010
Accu-Link Call Centres Inc February 2009 - December 2009
Sun Life Financial July 2004 - May 2009
Skills
Customer Service, Microsoft Excel, Analysis, Event Planning, Management, Project Management, Public Relations, PowerPoint, Program Management, Sales, Marketing Strategy
Education
Conestoga College 2006 — 2009
Advanced Diploma, Business Administration, Marketing
Kitchener Collegiate Institute (KCI) 1999 — 2003
OSSD, High School
Sanjay Chakraburtty's Accu-Link Call Centres Inc. Experience January 2006 - Present
Job Compliance Officer / Help Desk at AccuLink Call Centres Inc.
Industry Telecommunications
Experience
Accu-Link Call Centres Inc. January 2006 - Present
Skills
Telecommunications
Education
University of Guelph 1999 — 2003
BA.H, International Development / Polical Economy & Administrative Chage
Accu-Link Call Centres Inc. January 2006 - Present
Skills
Telecommunications
Education
University of Guelph 1999 — 2003
BA.H, International Development / Polical Economy & Administrative Chage
Justin Arsenault's Accu-Link Call Centres Inc. Experience July 2009 - March 2011
Job Bilingual Commercial Mortgage Funder at Equitable Bank
Industry Financial Services
Experience
Equitable Bank February 2015 - Present
Equitable Bank October 2013 - February 2015
McCordick Glove & Safety (Div., Bunzl Canada Inc.) April 2011 - October 2013
Accu-Link Call Centres Inc. July 2009 - March 2011
Skills
Accounting, Banking, Call Centers, Collections, Credit, Customer Service, Finance, Financial Analysis, Mortgage Lending
Education
University of Guelph 2004 — 2009
Bachelor’s Degree, Management Economics in Industry and Finance
Equitable Bank February 2015 - Present
Equitable Bank October 2013 - February 2015
McCordick Glove & Safety (Div., Bunzl Canada Inc.) April 2011 - October 2013
Accu-Link Call Centres Inc. July 2009 - March 2011
Skills
Accounting, Banking, Call Centers, Collections, Credit, Customer Service, Finance, Financial Analysis, Mortgage Lending
Education
University of Guelph 2004 — 2009
Bachelor’s Degree, Management Economics in Industry and Finance