Experience
AccuQuest Hearing Centers   January 2011 - March 2013
Sterling Jewelers  2008 - 2011
Beltone Hearing Centers  2004 - 2008

Skills
Sales Operations, Medical Devices, Customer Service, Communication, Management, Crisis Management, Strategic Negotiations, Team Leadership, Delegation, Profit Maximization, Direct Sales, Thinking Outside The Box, Exceeding Expectations

Education
University of Phoenix   2012 — 2016
Associate's degree, Business Administration and Management, General

Experience
Credit Acceptance  December 2014 - Present
AccuQuest Hearing Centers   June 2013 - December 2014
Murdock Hyundai of Lindon   June 2009 - June 2013
JLK Promotions   February 2004 - July 2006
Inkley's Camera   May 2000 - February 2004

Skills
Microsoft Office, Public Speaking, Acting, Sales, Social Media Marketing, Social Media, Leadership, Teaching, Account Management, Event Management, Marketing, Marketing Strategy, Event Planning, Sales Management, Healthcare, Customer Service, Management, Team Building, Sales Process, Cold Calling, Business Development, Training

Education
University of South Carolina-Columbia   2006 — 2009
Master of Fine Arts (M.F.A.), Acting

Brigham Young University   2000 — 2003
Bachelor of Fine Arts (B.F.A.), Acting

Ricks College   1995 — 2000
Associate's Degree, Theatre Arts

Ferguson High

Experience
Ultimate Hearing Centers   November 2014 - Present
Hearing Lab Technology, LLC  July 2014 - November 2014
AccuQuest Hearing Centers   June 2011 - July 2014
Bank of America  December 2008 - June 2011

Skills
Medical Devices, Sales, Customer Service, Training, Team Leadership, Strategic Planning, Selling, Sales Process, Sales Operations, Sales Presentations, Sales Management, New Business Development, Marketing Strategy, Healthcare, Employee Relations, Coaching, Cold Calling, Account Management, Advertising, Contract Negotiation, Direct Sales, Business Development, Management, Marketing, Business Strategy, Team Building, Negotiation, Customer Retention, Project Management, Event Management, Employee Training, Budgets, Time Management, Leadership, Marketing Communications

Education
Brigham Young University - Idaho   2014 — 2016
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies

Sierra College   2009 — 2011
General Studies

Experience
ZOUNDS Hearing - Northwest Suburbs of Chicago   February 2015 - Present
Hearing Lab Technology, LLC  March 2013 - February 2015
AccuQuest Hearing Centers   September 2012 - March 2013
AccuQuest Hearing Centers   October 2011 - September 2012
Bank of America  July 2010 - October 2011
Best Buy  August 2005 - September 2010

Skills
Marketing, Sales Operations, Sales, Management, Customer Service, Healthcare, New Business Development, Sales Process, Team Building, Advertising, Marketing Strategy, Coaching, Microsoft Office, Teamwork, Customer Satisfaction, Social Media, Training, Team Leadership, Time Management, PowerPoint, Business Development, Microsoft Excel, Leadership, Strategic Planning

Education
DePaul University   2006 — 2010
Bachelor's Degree, Public Relations & Advertising

Parkland College
Hearing Instrument Specialist

Experience
dELiA*s  June 2013 - Present
AccuQuest Hearing Centers   January 2014 - October 2014
Braum's  June 2010 - April 2013
Cookies By Design  September 2009 - June 2010

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Medical Terminology, Insurance, Appointment Scheduling, Medical Software, Customer Service, Retail Marketing, Telephone Skills, Time Management, Filing, Teamwork, Facebook, Sales, PowerPoint, Communication, Data Entry, Cashiering

Education
The University of Texas at Dallas   2014 — 2018
Pre-Medicine/Pre-Medical Studies

Rowlett High School   2008 — 2011
High School Diploma, Regular/General High School/Secondary Diploma Program

Experience
AccuQuest Hearing Centers   November 2014 - June 2015
Family Caregiver  2012 - 2014
Comag Marketing Co., Inc.   2001 - 2010
Independent Direct Distributors (IDD)   1998 - 2001
Sampler Publications, Inc.   1993 - 1998
Clapper Communications Company   1990 - 1993

Skills
Account Management, Sales, Sales Management, Strategic Planning, Marketing Strategy, Marketing, Sales Operations, Management, Cross-functional Team..., Leadership, Budgets, Business Planning, Retail, Training, Team Building, Microsoft Office, Organizational..., Customer Service, Recruiting, Teamwork

Education
Brigham Young University
Bachelor's Degree, Social Science

College of DuPage   2010 — 2012
Diagnostic Medical Imaging Sonography

Experience
Sherard Hearing Centers   2014 - Present
AccuQuest Hearing Centers   June 2011 - August 2014
Sherards Hearing Centers   August 2006 - March 2008
Aims Community College  March 1995 - September 2000

Skills
Customer Service, Team Building, Coaching, Long-term Customer..., Problem Solving, Time Management, Account Management, Sales Operations, Outlook, Employee Training, Recruiting, Human Resources, Management, Training, Leadership, Process Scheduler, Sales Management, Negotiation, Strategic Planning, Team Leadership

Education
Regis University   1996 — 1997
Bachelor of Science (B.S.), Business Administration and Management, General

Aims Community College   1989 — 1992
Associate of Arts (A.A.), Human Resources Management/Personnel Administration, General

Experience
Winco Stamping, Inc.   April 2013 - Present
AccuQuest Hearing Centers   April 2012 - April 2013
American Paper and Packaging   January 2010 - April 2012
Ellsworth Adhesives  September 2007 - May 2009
Airgas Safety  May 2003 - July 2006
DCI Marketing  February 2000 - August 2002

Skills
Customer Satisfaction, Time Management, Microsoft Office, Outlook, Teamwork, Purchasing, Process Improvement, Manufacturing, Continuous Improvement, Databases, Sales, Office Management

Education
Mount Mary University   2001 — 2003
Business Communications

Wauwatosa West High School   1991 — 1995
Diploma, General

Experience
AccuQuest Hearing Centers   March 2015 - Present
Global Cardio Care Inc.  May 2014 - March 2015
Allstate  January 2011 - May 2014

Skills
EMT, Research, CPR Certified, Physiological Science, Emergency Room..., Operating Room..., Traumatic Brain Injury, Outside Sales, Sales, Healthcare, Social Media, Leadership, Marketing, Microsoft Word, Customer Service, Public Speaking, PowerPoint, Human Physiology

Education
University of California, Los Angeles   2011 — 2013
Bachelor of Science (B.S.), Physiological Science

Moorpark College   2009 — 2011

Experience
Equity Residential  April 2015 - Present
AccuQuest Hearing Centers   March 2014 - December 2014
Fresno Home Magazine   April 2012 - May 2013
Valley Yellow Pages  June 2007 - April 2012
SkyWest Airlines  October 1998 - February 2006

Skills
Account Management, Advertising, Cold Calling, Digital Marketing, Integrated Marketing, Marketing Strategy, New Business Development, Sales Management, Social Media, Customer Service, Sales Process, Management, Marketing, Sales, Team Building, Training

Education
Fresno City College

Experience
Hearing Health Center  May 2015 - Present
Hearing Health Center  August 2011 - Present
Otorhinolaryngology-The Hearing Clinic   January 2011 - August 2011
AccuQuest Hearing Centers   September 2010 - January 2011

Skills
Hearing Health, Hearing Aids, Hearing Testing, Aural Rehabilitation, Hearing Tests, Audiology, Evaluations, Vestibular, Hearing Aid Dispensing, Audiometry, Auditory Processing, Cochlear Implants, Hearing Conservation, Speech Therapy, Tinnitus, Clinical Research, Evoked Potentials

Education
Indiana University Bloomington   2008 — 2011
Doctorate of Audiology, Audiology

Indiana University Bloomington   2005 — 2008
Bachelors of Science, Speech and Hearing Sciences

Experience
AccuQuest Hearing Centers   January 2013 - Present
City of Atlanta  January 2005 - December 2012
City of Sandy Springs  August 2008 - January 2012
Rural Metro Ambulance  October 2005 - April 2008
City of Savannah  March 2001 - February 2005

Skills
Morals, Medical Ethics, Business Ethics, Team Leadership, Management, Strategic Planning, Regulatory Affairs, Computer Literate, Windows, Dispute Resolution, Mac OS, Healthcare, Biotechnology, Microsoft Office, Life Sciences, Diagnostics, Generics, Pharmaceutical Sales, Clinical, Biomedical Engineering, Customer Relations, Medical Devices, Pharmaceuticals, Medicine, Team Building, Rescue, Leadership, Sales, Sales Presentations, Public Safety, Customer Service, Orthopedic, Paramedic, Time Management

Education
Parkland College   2013 — 2013
Hearing Instrument Specialist

American Public University System   2010 — 2011
Bachelors, Business Management

University of Illinois at Chicago   1999 — 2001
Finance, General

North Arkansas College   1997 — 1999
Finance

Fayetteville High School   1994 — 1997
Diploma

Experience
AccuQuest Hearing Centers   March 2014 - Present
Siemens Hearing Instruments, Inc.   February 2011 - June 2013
Sonus Hearing Care Professionals  May 2009 - November 2010
Auditory Instruments   May 2007 - May 2009
Newport Audiology Centers  January 2004 - May 2007
Sonus Hearing Care Professionals  January 1998 - January 2004
Burton Associates Audiology & Hearing Center   January 1994 - January 1998
Downey Professional Audiology and Hearing Center   January 1992 - January 1994
Burton Associates Audiology & Hearing Center   January 1989 - January 1992

Skills
Healthcare, Team Building, Sales, Strategic Planning, Sales Management, Training, Management, Hospitals, Psychotherapy, Audiology, Budgets, Medical Devices, Customer Service, Clinical Research, Public Speaking, Recruiting, Rehabilitation, Sales Operations, Hardware Diagnostics, Account Management, Project Planning, Market Research, Cross-functional Team..., Product Launch, Human Resources, New Business Development, Process Improvement, Marketing, Leadership, Marketing Strategy

Education
Orange Coast College
Liberal Arts

PUBLICATIONS

Experience
Forbes Regional Hospital  April 2014 - Present
AccuQuest Hearing Centers   June 2013 - March 2014
Global Medical Distributions   April 2012 - June 2013
Tomato Grill   August 2011 - June 2013
Organ, Eye and Tissue Donation Center   December 2010 - May 2011
Baldwin-Wallace College  July 2008 - May 2011
Northeast Ohio Soccer Club   May 2009 - January 2011
Southwest General Health Center  December 2009 - June 2010

Skills
Promotions, Event Management, Public Relations, Healthcare, Social Media, Team Leadership, Coaching, Interviews, Teaching, Public Speaking, Leadership, Sales, Customer Service, Medical Devices, Training, Event Planning

Education
Baldwin Wallace University   2007 — 2011
Bachelor of Arts, Communication Studies

Baldwin-Wallace College   2007 — 2011
Bachelor of Communication, Communication and Business

Experience
Apex Systems  January 2013 - Present
Walgreens  March 2011 - January 2013
AccuQuest Hearing Centers   June 2010 - March 2011
Legacy Marketing Partners  January 2009 - June 2010

Skills
Recruiting, Team Leadership, PowerPoint, Visio, Budgets, Travel Planning

Education
Illinois State University   2004 — 2009
Bachelor of Science (B.S.), Recreation Administration

Wauconda

Experience
AccuQuest Hearing Centers   July 2010 - Present
Carolina Eye Care Physicians, LLC   December 2008 - February 2010
Wells Fargo Bank  October 2007 - October 2008
Palmetto Audiology   June 2006 - April 2007
Carolina Women's Care   December 2005 - June 2006
Low Country ENT   July 2001 - December 2005
Dr. Bradley Niernblatt   April 2001 - June 2001
Charleston Neurology   December 2000 - April 2001
Trident Regional Medical Center  August 1997 - December 2000
Bi-Lo  January 1996 - December 1997

Education
Berkeley High School
High School Diploma

University of Phoenix
Assoc, Healthcare Management

Experience
AccuQuest Hearing Centers   November 2014 - Present
AccuQuest Hearing Centers   January 2013 - November 2014
Grainger  September 2011 - December 2012
OfficeMax  August 2008 - September 2011
Motorola  July 2007 - August 2008
Motorola  May 2006 - July 2007
Motorola  April 2005 - May 2006
Motorola  February 2004 - April 2005
Motorola  June 2003 - February 2004

Skills
CRM, Sales Operations, Cross-functional Team..., Forecasting, Process Improvement, Business Development, Management, Sales, Contract Negotiation, Pricing, Training, Account Management, Cold Calling, Coaching, Customer Service, Sales Management

Education
DePaul University - Charles H. Kellstadt Graduate School of Business   2005 — 2007
Master of Business Administration (MBA), Business/Commerce, General

The Ohio State University Fisher College of Business   1999 — 2003
Undergraduate, Marketing

Experience
Riley Children's Hospital - IU Health   November 2010 - January 2013
AccuQuest Hearing Centers   September 2008 - May 2010
Stanley Security Solutions  March 2008 - July 2008
Indianapolis Marriott North  October 2007 - November 2007
Homewood Suites by Hilton  April 2006 - October 2007
Holiday Inn Select - City Centre   August 2005 - April 2006

Skills
CRM, Contract Negotiation, Cold Calling, Management, Selling, Negotiation, Sales, Customer Service, Event Management, Customer Satisfaction, Event Planning, Sales Management

Education
Indiana University-Purdue University at Indianapolis   2010 — 2013
Bachelor of Nursing, Healthcare

Purdue University   1999 — 2005
Bachelor of Science, Organizational Leadership and Supervision

Experience
Project Resource Management, LLC   March 2014 - Present
ConvaTec  July 2013 - March 2014
AccuQuest Hearing Centers   March 2013 - January 2014
Prosperity Sets, Inc.   June 2004 - February 2012

Skills
Leadership, Sales, Strategic Planning, Customer Service, Team Building, Business Development, Start-ups, Retail, Management, Project Management, Program Management, Training, Business Strategy, P&L Management, Continuous Improvement, Process Improvement, Strategy, Operations Management, Project Planning, Expenses, Income Statement, Finance, Entrepreneurship, Spanish Fluency, Trustworthy, Committed

Education
Appalachian State University

Wilkes Central High School

Experience
Lohan Medical Solutions   January 2013 - Present
Setliff Sinus Institute   May 2013 - November 2014
Cayenne Medical  2013 - May 2013
Independent/self employed  September 2012 - December 2012
Medical Sales College  April 2012 - May 2012
Independent Living Choices   July 2010 - December 2011
AccuQuest Hearing Centers   March 2009 - May 2010
Avera McKennan Hospital & University Health Center  September 2008 - February 2009
Banner Desert Medical Center  October 2007 - September 2008
McGreevy Clinic/Avera McKennan Hospital   May 2002 - September 2007

Skills
Healthcare, Trauma, Emergency Nursing, Nursing Management, Surgery, Operating Room, Orthopedic, Critical Care, Physician Relations, Communication Skills, Territory..., Sales Process, Presentation Development, Nursing, Hospitals, Pediatrics, Medical Devices, ACLS, Neurology, Physicians, Disposables, Surgeons, ICU, Urology, Capital Equipment, Neurosurgery, Vascular, Clinical Research, General Surgery, Surgical Instruments, Interventional Radiology, Patient Safety, Spine, Pharmaceutical Sales, Market Development, Medical Sales, Wound Care, Medicine, Cardiology, Managed Care, Diabetes, Radiology, Sales Operations, Cath Lab, Sales Force Development, Product Launch, OB/GYN

Education
Medical Sales College   2012 — 2012
Medical Device Sales Rep, Orthopedic/Recon & Trauma, 93

South Dakota State University   2003 — 2006
Master of Science, Nursing

South Dakota State University   1995 — 2000
Bachelor of Science Nursing, Registered Nursing/Registered Nurse, 3.2

Experience
AccuQuest Hearing Centers   January 2015 - Present
California Spine Center  September 2013 - December 2014
The Men's Wearhouse, Inc   August 2005 - March 2013
California Check Cashing Stores inc.   October 2004 - July 2005
Trans World Entertainment  February 2001 - October 2004
Walmart  April 1994 - November 1998

Skills
Customer Service, Inventory Management, Data Entry, Store Management, Inventory Control, Merchandising, Telephone Skills, Outlook, Time Management, Microsoft Office, Microsoft Word, Loss Prevention, Team Building, Visual Merchandising, Teamwork, Critical Thinking, Store Operations, Recruiting, Highly detail oriented, Phone Etiquette, Microsoft Excel, Sales, Retail, PowerPoint, Cashiering, Hiring, Inventory, Interviews, Office Administration, Employee Relations, Administrative..., Profit, Team-oriented, Schedules, Customer Experience, Training, Medical Terminology, Employee Management, HIPAA, New Hire Orientations, PeopleSoft, ICD-9, Appointment Scheduling, Medical Records, Medical Billing, Payroll, Process Scheduler, Management, Leadership

Education
University of Phoenix-Sacramento Valley Campus   2012 — 2014
Bachelor of Science (BS), Health/Health Care Administration/Management

Diablo Valley College   1996 — 2000
General Studies

Experience
AccuQuest Hearing Centers   August 2012 - June 2014
AccuQuest Hearing Centers   November 2011 - August 2012
Guardian Angel Community Services  January 2010 - November 2011
Kohl's Department Stores  March 2004 - May 2011
WGN Radio  November 2009 - January 2010
WGN Radio  August 2009 - November 2009
PBS affiliate - WILL   October 2007 - May 2009

Skills
Marketing Communications, Event Planning, Event Management, Facebook, Advertising, Social Media Marketing, Social Media, Media Relations, Public Relations, Fundraising, Social Networking, Customer Service, Marketing, Team Leadership, Online Marketing, Broadcast, Microsoft Office, Writing, Team Building, Marketing Strategy, Time Management, Leadership, Management, Direct Mail, Strategic Planning, Microsoft Excel, Training

Education
University of Illinois at Urbana-Champaign   2005 — 2009
BS, Media Studies

Plainfield High School

Plainfield High School

Experience
ERA Wilder Realty  November 2013 - June 2014
The Crestmont   January 2013 - May 2013
Carolina Business Equipment  August 2011 - January 2013
Lullwater at Saluda Pointe   April 2010 - August 2011
AccuQuest Hearing Centers   August 2009 - August 2010
The TDA Companies   September 2007 - June 2008
Broad River Trace Apartments   July 2006 - September 2007

Skills
Marketing, Event Management, Office Management, Human Resources, Negotiation, Editing, Data Entry, Sales Management, Time Management, Customer Service, Management, Research

Education
University of South Carolina-Columbia   2002 — 2006
Bachelors, History/Education

Experience
AccuQuest Hearing Centers   March 2014 - Present
Holiday Inn Center City  November 2012 - March 2014
Hilton Charlotte University place  November 2011 - November 2012
SpringHill Suites by Marriott  April 2011 - November 2011
Fairfield Inn & Suites by Marriott  October 2010 - April 2011

Skills
Hotels, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Food & Beverage, Front Office, Revenue Analysis, Customer Service, Resorts, Tourism, Event Management, Catering, Banquets, Event Planning, Pre-opening, Rooms Division, Microsoft Office, Sales, Convention Services, Time Management, Meeting Planning, Training, Leadership, Management, Customer Satisfaction

Education
Central Piedmont Community College   2009 — 2011
Associate's degree, Hotel, Motel, and Restaurant Management

East Carolina University   2008 — 2009
Elementary Education and Teaching

UNC Charlotte   2007 — 2008
Elementary Education and Teaching

Experience
Preferred Imaging  January 2015 - Present
AccuQuest Hearing Centers   March 2014 - October 2014
Fillenwarth Beach Resort  May 2006 - 2013
Student Athlete  August 2009 - 2010
Student Athlete  August 2009 - 2010

Skills
Sales, Sales Management, Health Promotion, Medical Terminology, Medical Devices, Anatomy, Physiology, Leadership, Hearing Aids, Hearing Aid Dispensing, Business Communications, Microsoft Office, Public Speaking, Time Management, Customer Service, Marketing, Management, Healthcare, Sales Operations

Education
Iowa State University   2010 — 2013
Bachelor of Liberal Studies, Emphasizing Science and Communication

Southwest Minnesota State University   2009 — 2010
Kinesiology

Experience
Miracle Ear  October 2012 - Present
AccuQuest Hearing Centers   January 2011 - October 2012
Kimball Bridge Dental   May 2010 - January 2011

Skills
Excel, Event Management, Team Management, Insurance, Microsoft Office, Healthcare, Financial Reporting, Documentation, Microsoft Excel

Education
Gwinnett Technical College   2008 — 2010
Dental Assiting

Experience
McKinney Hearing Solutions, LLC   February 2015 - Present
OL Private Counsel, LLC   October 2013 - November 2014
AccuQuest Hearing Centers   December 2012 - November 2013
National Bureau of Economic Research  June 2011 - December 2012
Paradigm High School  September 2009 - September 2011

Skills
Teaching, Research, Public Speaking, Portuguese, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Higher Education, Editing, Analysis, Market Research, Training, Public Policy, English, Time Management, Strategic Planning, Public Relations, Spanish, Team Leadership, Curriculum Design, Customer Service, Windows, Critical Thinking, SPSS, Marketing Strategy, Non-profits, Leadership, Event Planning, Community Outreach, Event Management, Curriculum Development, Fundraising, Coaching, Statistics, Social Media, Blogging, Teamwork, Politics, Outlook, HTML, Creative Writing, Financial Analysis, History, French, Entrepreneurship, Proposal Writing, Data Analysis, Tutoring, Healthcare

Education
Southern Virginia University   2011 — 2012
Bachelor's degree, Liberal Arts, Politics

Experience
Zenergy Technologies  April 2014 - Present
AccuQuest Hearing Centers   May 2012 - April 2014
Davidson County Schools  2010 - 2012
HUSD  2000 - 2010

Skills
Teaching, Public Speaking, Customer Service, Curriculum Development, Lesson Planning, Tutoring, Sales, Curriculum Design, Educational Leadership, Teacher Training, Differentiated..., Leadership Development, Educational Technology, Literacy, Special Education, Office Management, Computer Proficiency, Team Management, Office Administration, Classroom Management, Account Reconciliation, Team Building, Leadership, Training, Microsoft Office, Coaching, Budgets, Strategic Planning, Human Resources, Employee Training

Education
University of Ottawa / Université d'Ottawa   2007 — 2009
Bachelor of Science (BS), Elementary Education and Teaching, 4.0

University of Phoenix   2005 — 2007
Certification, Teaching English as a Second or Foreign Language/ESL Language Instructor, 4.0

Brigham Young University - Hawaii   1992 — 1995
Associate of Arts (AA), Fine and Studio Arts

Experience
AccuQuest Hearing Centers   December 2014 - Present
Peak Campus Companies  April 2014 - August 2014
ISU Disability Concerns   January 2011 - May 2014
BankDirect Capital Finance  March 2011 - January 2014

Skills
Higher Education, Microsoft Excel, Interpersonal..., Microsoft Word, Leadership, Time Management, Social Media

Education
Illinois State University   2010 — 2014
Bachelor of Science (B.S.), Communication Sciences and Disorders

Experience
Eskaton  March 2014 - Present
Eskaton  March 2014 - Present
AccuQuest Hearing Centers   July 2010 - March 2014
HearingMed, Inc.   February 2007 - March 2009

Skills
Motivation, Customer Service, Strategic Planning, Strategic Sales, Team Management, Client Relations Skills, Retail, Sales Operations, Payroll, Employee Training, Leadership, Recruiting, Client Relations, Marketing, Employee Relations, Team Building, Training, Management, Sales, Microsoft Office

Education
Brandman University, Part of the Chapman University System   2011 — 2014
Bachelor's degree, Organizational Leadership

Sierra College   2009 — 2012
Associate of Arts (AA), General Studies

Experience
South Suburban College  September 2015 - Present
Hearing Lab Technology, LLC  June 2015 - Present
Miracle Ear  October 2013 - June 2015
Beltone Hearing Centers  February 2013 - October 2013
AccuQuest Hearing Centers   August 2012 - February 2013
Pediatrix Medical Group  December 2010 - August 2012
Illinois State University  August 2010 - August 2012
Marriott International  January 2008 - December 2010
Saint Louis University  August 2006 - May 2007

Skills
Pediatrics, Music, Healthcare, Audiology, Hearing Tests, Hearing Aid Dispensing, Hearing Aids, Rehabilitation, Aural Rehabilitation, Hearing Loss, Speech, Research, Treatment, Clinical Research, Hearing Conservation, Microsoft Word, Microsoft Office, Cpr Certified, Medical Devices, Customer Service, Public Speaking, PowerPoint, Sales, Management, HIPAA, Training, Time Management, Healthcare Management, Audiometry, Auditory Processing, Telephone Skills, Team Building, Critical Thinking, Marketing, Assistive Listening..., Evoked Potentials, Quality Patient Care, Employee Training, Staff Development, Strategic Planning, Sales Operations, Sales Management, Coaching, Social Media, Account Management, Event Planning, Hospitals, Leadership, Marketing Strategy, New Business Development

Education
Parkland College   2012 — 2012
H.I.S certification, Hearing Instrument Specialist

Illinois State University   2010 — 2012
Bachelor of Science (BS), Audiology/Audiologist

Saint Louis University   2006 — 2010
Bachelor's degree, Speech-Language Pathology/Pathologist

Thornwood High School   2002 — 2006
General Studies, General Studies

Experience
Hearing Health Education   May 2015 - Present
AccuQuest Hearing Centers   December 2013 - February 2015
Go Green Street Team   2006 - 2014
Modular Document Solutions  October 2013 - December 2013
Therapy Relief Incorporated   2009 - 2012

Skills
Customer Service, Sales, Cold Calling, Entrepreneurship, Guerrilla Marketing, Networking, Marketing, Hearing Aid Dispensing, Hearing Aid Sales, Hearing Tests, Advertising, Management, Social Networking, Integrated Marketing, New Business Development, Sales Prospecting, Retail, Microsoft Office, Time Management, Sales Operations, Public Speaking, Healthcare, Team Building, Event Planning, Strategic Planning, Good Looking

Education
University of Missouri - St. Louis   2009 — 2011
Bachelor of Business Administration (B.B.A.), Marketing

University of Missouri-Columbia   2007 — 2009

Loyola University of Chicago   2005 — 2007
Business Finance

Experience
AccuQuest Hearing Centers   April 2012 - Present
Sierra Mountain Construction   August 2011 - February 2012
Mother Lode Propane   December 2004 - August 2011

Skills
Healthcare, Customer Service, Office Management, Microsoft Excel, PowerPoint, Microsoft Word, Sales, Microsoft Office, Outlook, Process Scheduler, Inventory Management, QuickBooks, Marketing, Temporary Placement, Employee Relations, Account Management, Sycle, Accounts Payable, Sage Peachtree, Accounts Receivable, Payroll, Teaching, Strategic Planning, Human Resources, Benefits Administration, Leadership, Staff Development, Employee Training, Training, Public Speaking, Data Entry, Management, Recruiting, Team Building, Medical Billing, Time Management, Invoicing, Medical Terminology, Budgets, Customer Satisfaction, Medical Devices

Education
Bellevue University   2013 — 2017
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services

Pinnacle Career Institute-North Kansas City   2011 — 2013
Associate of Science (A.S.), Business Administration/Human Resources

Experience
Proto Labs  September 2014 - Present
Proto Labs  June 2013 - Present
US Army  October 2012 - Present
AccuQuest Hearing Centers   August 2010 - June 2013
Productive Corporation  May 2010 - August 2010
Hartford Financial Services, Inc   June 2009 - December 2009

Skills
Sales, Leadership, Customer Service, Account Management, Strategy, Jokes, Management, New Business Development, Team Leadership, Advertising, Team Building, Sales Operations, Sales Management, PowerPoint, Sales Process, Marketing, Project Management, Uniforms, Lead Generation, Key Account Management, Customer Relations, Product Development, Excel, Word, International Sales, Product Management, Hunting, Logistics, Logistics Management, International Logistics, Microsoft Word, Critical Thinking, Action Oriented, Microsoft Excel, Mobile Applications, Mobile Application..., Mobile Project..., Business Development, Printer Repair

Education
Bethel University   2006 — 2010
Bachelor of Arts, Business; International and Marketing

CMCS

CMCS

Experience
Charlotte Eye Ear Nose & Throat Associates  August 2013 - Present
Aflac  May 2013 - August 2013
AccuQuest Hearing Centers   July 2011 - May 2013
Two Men and a Truck  August 2009 - July 2011
NCO-Apple Project   August 2008 - July 2009
1-800-GOT-JUNK?  December 2006 - August 2008
Spirit Telecom  February 2003 - December 2006

Skills
Customer Service, Marketing, Asset Managment, Process Scheduler, Asset Management, Accounts Payable, Accounts Receivable, Human Resources, Leadership, Management, Microsoft Office, Negotiation, Payroll, Sales Management, Small Business, Strategic Planning, Telephone Skills

Education
Queens University of Charlotte   2001 — 2005
Philosophy / Religion

Experience
Power Home Remodeling Group  February 2012 - Present
TreeTop Technologies  2011 - 2012
AccuQuest Hearing Centers   2009 - 2010

Skills
Sales, Customer Service, Management, Marketing, Account Management, Social Networking

Education
University of Massachusetts at Amherst - Isenberg School of Management   2005 — 2009
Bachelor's degree, Business Administration and Management

Experience
Miracle Ear Hearing Centers  March 2015 - Present
AccuQuest Hearing Centers   February 2013 - March 2015
Clark Pest Control  April 2012 - August 2012
Clark Pest Control  April 2011 - August 2011

Skills
Sales Management, Selling, Marketing, Sales, Medical Devices, Marketing Strategy, Team Building, Customer Service, Business Development, Sales Presentations, Direct Sales, Inventory Management, Account Management, Leadership, Sales Operations, Public Speaking

Education
Latter-day Saints Business College   2010 — 2012
Associate's degree, Business/Commerce, General

Augusta State University - College of Business Administration   2008 — 2010

Experience
ENT Center & House of Hearing   January 2015 - Present
Freelance musician and composer  May 2007 - Present
AccuQuest Hearing Centers   September 2013 - November 2014
Missionary Training Center  September 2009 - May 2013
Park City Mountain Resort  November 2011 - April 2012
Murray Amphitheatre   May 2004 - July 2007

Skills
Mongolian, Microsoft Office, Guitarist, Mandarin Chinese, basic Arabic, Sound Production, Language Teaching, Teaching English, Teaching Skills, Teaching English as a..., Teaching, Photography, Training, Songwriting, Videography, Social Media, ESL, Event Planning, Audiology, Coaching, Facebook, Foreign Languages, Social Media Marketing, Audio Engineering, Customer Service, Creative Writing, Sales, Critical Thinking, Teamwork, Entrepreneurship, Arabic, English, Leadership, Mandarin, Nonprofits, Sound, Public Speaking, Editing, Healthcare, Social Networking, Team Building, Curriculum Development, Medical Devices, Office Management, Audiometry, Volunteer Management, Management, Marketing

Education
Brigham Young University   2010 — 2013
BS, Communication Disorders: Audiology & Speech Pathology

Utah Valley University   2009 — 2009

Experience
Service Corporation International-Chicago   June 2015 - Present
National Public Service Alliance http://www.NationalPublicService.org   June 2014 - Present
Local Business Guild: az2do!   January 2011 - Present
Smart Solar Now   January 2012 - Present
University of Phoenix-Main Campus   April 2007 - Present
AccuQuest Hearing Centers   January 2015 - June 2015
Collins College  August 2007 - January 2012
Body Positive  October 2005 - November 2006
Value Options Regional Behavioral Health Administration   April 2005 - October 2005
University of Phoenix Online  January 2004 - April 2005

Skills
Community Outreach, Leadership, Program Development, Public Speaking, Social Media, Marketing, Leadership Development, Nonprofits, Staff Development, Newsletters, Fundraising, Higher Education, Program Management, Teaching, Budgets, Sales, Advertising, Advocacy, Marketing for Small..., Localization, Revenue Analysis, Revenue & Profit Growth, Fixed Asset Management, Union Organizing..., Training, Social Networking, Conflict Resolution, Adult Education, Career Counseling, Healthcare, Instructional Design, Curriculum Development, Negotiation, Policy, Educational Leadership, Psychotherapy

Education
University of Arizona   1996 — 1999
Sociology and Anthropology

University of Phoenix Tempe Campus
Master of Arts, Secondary Education

Arizona State University
Bachelor of Arts, Cultural Anthropology

Experience
AccuQuest Hearing Centers   December 2014 - Present
Cayenne Medical  January 2013 - November 2014
Biomet  November 2012 - May 2014
ConMed Linvatec  April 2011 - October 2012
DePuy Orthopaedics  October 2009 - March 2011

Skills
Surgeons, Operating Room, Medical Devices, Disposables, Territory..., Sports Medicine, Trauma, Recon, Capital Equipment, Hospitals, Medical Sales, Orthopedic, Spine, Sales, Sales Operations, Physicians, Surgical Instruments, Healthcare, Product Launch, Orthopedics

Education
Andrews University   2005 — 2008
Master's Degree, Architecture, 3.5

Olivet College   2001 — 2004
Bachelor's Degree, Science, 3.89

Lake Michigan College   1999 — 2001
Associate's Degree, Liberal Arts and Sciences/Liberal Studies, 3.7

Experience
Hearing Lab Technology, LLC  October 2013 - Present
AccuQuest Hearing Centers   July 2012 - September 2013
AccuQuest Hearing Centers   March 2012 - July 2012
AccuQuest Hearing Centers   January 2011 - March 2012
AccuQuest Hearing Centers   February 2009 - January 2011
CardSmart  May 2005 - February 2009

Skills
Medical Devices, Sales, Customer Service, Hearing Aids, Marketing Strategy, Hearing Aid Dispensing, Hearing Tests, Microsoft Office, Microsoft Word, Microsoft Excel, Hearing Conservation, Aural Rehabilitation, Hearing Loss, hearing, Patient Counseling, Treatment, Healthcare, Medical Billing, Medical Terminology

Education
University of Illinois at Chicago
BA, Communications

Fremd High School

Experience
AccuQuest Hearing Centers   January 2014 - Present
Boy Scouts of America  May 2012 - January 2014
Property Solutions International Inc.  January 2010 - April 2012
Brigham Young University  April 2008 - January 2010
APX Alarm Security Solutions Inc. (now Vivint)   October 2007 - January 2010

Skills
Sales, Selling, Team Leadership, Team Building, Management, Recruiting, Public Speaking, New Business Development, Customer Service, Entrepreneurship, Microsoft Office, Social Media, Event Management, Leadership Development, Lead Generation, Non-profits, Teamwork, Conducting Interviews, CRM software, People-oriented, Business Management, Customer Relations, Event Planning, Organizing, Risk Management, CRM, Nonprofits, Training

Education
Brigham Young University   2007 — 2012
Bachelor of Science, Business: Recreation Management

Brigham Young University

Experience
Zurich North America  November 2011 - Present
--  2011 - Present
AccuQuest Hearing Centers   2011 - 2011
Walgreens  2005 - 2009
John G. Shedd Aquarium  2002 - 2005

Skills
Instructional Design, E-Learning, Instructional Technology, Training, Needs Analysis, Captivate, Learning Management, Learning Management..., Blended Learning, Performance Consulting, ADDIE, Hands-on Training, Technical Training, Adult Education, Articulate, Training, Consulting, Team Building

Education
Full Sail University   2011 — 2012
Master of Science (M.S.), Education Media Design and Technology

Northeastern Illinois University   2000 — 2002
Bachelor's, Human Resource Development (T&D)

Experience
Hearing Lab Technology  January 2014 - Present
AccuQuest Hearing Centers   August 2012 - December 2013
University of Illinois at Urbana-Champaign  August 2008 - May 2012
MacNeal Hospital  June 2011 - April 2012

Skills
Clinical, Adults, Counseling, Audiology, Pediatrics, Research, Rehabilitation, Treatment, Diagnostics, Hearing Aids, Vestibular, Hearing Aid Dispensing, Hearing Conservation, Aural Rehabilitation, Hearing Tests, Tinnitus, Audiometry, Healthcare

Education
University of Illinois at Urbana-Champaign   2008 — 2012
Doctor of Audiology, Audiology

University of Iowa   2004 — 2008
Bachelor of Arts, Speech Pathlogy and Audiology

Experience
Visiting Angels Living Assistance Services  July 2015 - Present
AccuQuest Hearing Centers   August 2014 - Present
HealthLinc Community Health Center  December 2012 - March 2014
Mount Carmel Health System  April 2012 - August 2012
Allegiant Travel Company  August 2010 - December 2010
Heritage Homes of Rexburg   November 2009 - July 2010
Progrexion Marketing  January 2008 - January 2009
The Church of Jesus Christ of Latter-day Saints  September 2005 - August 2007

Skills
Customer Service, Sales, Microsoft Excel, Microsoft Office, Data Entry, PowerPoint, Microsoft Word, Retail, Inventory Management, Time Management, Outlook, Public Speaking, Management, Marketing, Recruiting, Leadership, Team Building

Education
Valparaiso University   2012 — 2013
Master of Health Administration (MHA), Health/Health Care Administration/Management

Brigham Young University - Idaho   2008 — 2011
B.A, Sociology, Human Resources and Health Care Administration

Experience
AccuQuest Hearing Centers   2011 - 2014
Evidien, llc   August 2008 - December 2009
Devon Self-Storage  May 2007 - August 2007
JPMorgan  February 2005 - July 2005

Skills
Financial Analysis, Private Equity, Business Development, Real Estate, Strategic Planning, Business Planning

Education
Brigham Young University   2001 — 2008
Biology

Experience
AccuQuest Hearing Centers   May 2014 - Present
Amgen  August 2012 - May 2014

Skills
Microsoft Office, Sales, Osteoporosis, Pharmaceutical Sales, Biopharmaceuticals, Internal Medicine, Endocrinology, Family Medicine, OB/GYN, Hospital Sales, Sales Management

Education
Brigham Young University   2009 — 2012
Bachelor's degree, Kinesiology and Exercise Science

Central New Mexico Community College   2006 — 2007
Associate's degree, Liberal Arts, 3.9/4.0 GPA

Experience
Workshare  December 2013 - Present
AccuQuest Hearing Centers   June 2013 - September 2013
WESCO Distribution  June 2009 - June 2013
CDW  May 2007 - June 2009

Skills
New Business Development, Customer Relations, Account Management, Solution Selling, Customer Service, Cold Calling, Sales Process, CRM, Business Development, Selling, Management, Marketing, Sales, Salesforce.com, Sales Management, Training

Education
Illinois State University   2003 — 2007
B.S., Marketing

Warrensburg-Latham High School   1999 — 2003
Diploma

Experience
University of Texas at Dallas  May 2015 - Present
AccuQuest Hearing Centers   April 2011 - May 2015
Allegra Marketing, Print & Mail-Rolling   January 2008 - March 2011
21st Century Color   September 2009 - July 2010
United States Army National Guard  September 2001 - September 2007
Leading Edge Magazine - Academic Internship   November 2003 - March 2005
Brigham Young Publications Lab   September 2003 - December 2004

Skills
Editing, Copywriting, Newsletters, InDesign, Graphic Design, Marketing, Web Design, Training, Public Speaking, Writing, Publishing, Strategic Planning, Advertising, Customer Service, Layout, Publications, QuarkXPress, Team Building

Education
Loyola University Chicago   2010 — 2011
Certificate, Computer Science

Harper College   2008 — 2009
Certificate, Web Visual Design

Brigham Young University   2003 — 2005
BA, English Language

Experience
AccuQuest Hearing Centers   November 2013 - Present
DASCO Home Medical Equipment  May 2012 - November 2013
Health Care Solutions  May 2009 - June 2011
E.E. Ward/North American Moving & Storage   May 2002 - May 2009

Education
The Ohio State University   1995 — 1999

Madison High School

Experience
Accuquest Hearing Centers   February 2014 - Present
DentalPlans.com  September 2013 - February 2014
Expedia CruiseShipCenters  November 2012 - February 2014
Walt Disney Company  July 2007 - September 2012
Market Day Corporation  April 2003 - July 2007
Telocity/DirecTV   May 2000 - February 2003

Skills
Sales, Customer Service, Sales Presentations, Account Management, Direct Sales, Team Building, Customer Satisfaction, Leadership, Selling, Time Management, Management, Call Centers, Operations Management, Program Management

Education
Joliet Junior College
Teacher's Aid Certificate, Education

Experience
Young Innovations, Inc.   April 2015 - Present
Advanced Technology Services / Caterpillar Inc.   December 2014 - March 2015
AccuQuest Hearing Centers   August 2013 - November 2014
Community High School District 155  July 2012 - June 2013
ASI System Integration  June 2010 - June 2012
Canon USA  2010 - 2012
Canon USA  2010 - 2011
Michael Wendes Consulting   March 2010 - June 2010
DecisionOne  July 2007 - March 2010
DecisionOne  January 2005 - May 2007

Skills
Apple Macintosh..., Apple Sales Training..., CompTIA A+ Certification, CompTIA Network+..., CompTIA Server+..., Microsoft MCP, Dell DCSE, Active Directory, Troubleshooting, Windows 7, Servers, Information Technology, A+ Certified, Microsoft Certified..., Cisco Technologies, CompTIA, Printers, Technical Support, Computer Hardware, HP, Networking, Windows, Software Installation, Hardware, Operating Systems

Education
University of Phoenix   2001 — 2004
MSCIS, Information Technology

Southern Illinois University, Carbondale   1979 — 1981
Bachelor of Arts (B.A.), Mass Communication/Media Studies

Experience
AccuQuest Hearing Centers   January 2010 - Present

Skills
Accruals, Accounting, Financial Statements, Accounts Receivable, Bookkeeping, GAAP, Sales Tax, Bank Reconciliation, Income Tax, Fixed Assets, Financial Analysis, Microsoft Excel, Tax Returns, General Ledger, Payroll, Accounts Payable, Tax, Account Reconciliation, Tax Accounting, Financial Accounting, QuickBooks, Tax Preparation, Journal Entries

Education
Columbia College - Missouri   2011 — 2014
Master of Business Administration (M.B.A.), Accounting and Finance, 4.0

Columbia College - Missouri   2009 — 2011
Bachelor of Applied Science (BASc), Accounting and Finance

McHenry County College   2004 — 2009
AS, Accounting

Experience
Hearing Lab Technologies, LLC   May 2013 - Present
AccuQuest Hearing Centers   February 2012 - May 2013
Pediatrix Medical Group  March 2009 - 2011
2008-2009  November 2008 - 2009
Rush University Medical Center  December 2007 - 2008

Skills
Customer Service, Project Management, Process Scheduler, Sales Operations, Budgets, Team Building, Social Media, Program Management, Negotiation, Recruiting, Microsoft Word, Employee Relations, Microsoft Office, Hardware Diagnostics, Hearing Aid Dispensing, Hearing Aids, Audiology, Aural Rehabilitation, Employee Training, Marketing, Leadership, Management, Clinical Research, Rehabilitation, Training, Policy, Teamwork, Outlook, Hearing Conservation, Leadership Development, Time Management, Product Launch, Hospitals, PowerPoint, Public Speaking, Healthcare Management, Teaching, Medical Terminology, Customer Satisfaction, Human Resources, Sales Presentations

Education
Rush University   2007 — 2008
AuD, Audiology/Audiologist

Northern Illinois University   2005 — 2007
B.S; 2003, Communicative Disorders; 2005

College of DuPage   2003 — 2005
Associate In Science/Arts, Science/Liberal Arts

Monroe Middle School

Experience
School District of Lancaster  October 2011 - Present
AccuQuest Hearing Centers   September 2008 - April 2011
United States Department of Defense  March 1997 - September 1998

Skills
QuickBooks, Microsoft Office, Microsoft Excel, Fundraising, Social Media, Cold Calling, Community Outreach, Volunteer Management, Office Management, Outlook, PowerPoint, Event Planning, Appointment Scheduling, Coaching, Customer Service, Telephone Skills, Data Entry, Public Speaking, Strategic Planning

Education
Troy University   1996 — 2014
Bachelor of Science (BS), Psychology, Social Science

Presidio of Monterey Defense Language Institute   1997 — 1998
Certificate, Spanish Linguistics

Experience
AccuQuest Hearing Centers   January 2010 - Present
AccuQuest Hearing Centers   January 2010 - Present
AccuQuest Hearing Centers   January 2010 - Present
Resonate Hearing Inc.   August 2002 - January 2010

Skills
Retail, Customer Service, Sales Management, New Business Development, Marketing Strategy, Strategic Planning, Sales Operations, Medical Devices, Account Management, Public Speaking, Coaching, Marketing, Business Strategy, Healthcare, Product Launch, Hearing Tests, Sales Process, Hardware Diagnostics, Team Building, Business Planning, Sales, Direct Sales, Aural Rehabilitation

Education
Baker College Business and Corporate Services   1999 — 2003
Bachelor of Science (BS), Computer Science

Airport High   1972 — 1974
Diploma, Business Administration and Management, General

Experience
AccuQuest Hearing Centers   March 2015 - Present
KDR Productions   March 1999 - Present
PS Media Solutions : Publishers of Our Family Magazine   March 2009 - March 2012

Skills
Magazines, Graphic Design, Proofreading, Advertising, QuarkXPress, Layout, Publications, Editorial, Illustration, Web Design, Newsletters, Illustrator, Video Editing

Education
American Academy of Art   1997 — 1999
Associate's degree, Illustration and Graphic Design

College of DuPage   2008 — 2009
Continuing Education, Hospitality and Business Management

Experience
AccuQuest Hearing Centers   March 2004 - Present
viking coca cola  June 1998 - June 2004

Skills
class a license, EPA certified in..., graduate bumper to..., Medical Devices, Customer Service, Problem Solving, Supervisory Skills, Employee Relations, Negotiation, Customer Relations, Social Media, Sales Management, Team Building, Strategic Planning, Account Management, Budgeting, Contract Negotiations, Team Leadership, Healthcare, Sales Operations, New Business Development, Marketing Strategy, Sales, Contract Negotiation, Coaching, Marketing

Education
Southwest Minnesota State University   1992 — 2006

minneota hs   1989 — 1992

Experience
AccuQuest Hearing Centers   May 2010 - Present
Visalus Sciences  February 2012 - April 2013

Skills
Healthcare, Medical Devices, Customer Service, Microsoft Office, Microsoft Word, Hearing Aids, Nutrition, Account Management

Education
Ridgewater College   2004 — 2008
Medical Secretary with Transcription

Experience
AccuQuest Hearing Centers   July 2007 - Present
Beltone Hearing Centers  February 2001 - July 2007

Education
Graceland University
Bachelor of Arts (B.A.), Business Administration and Management, General

Graceland University
Bachelor of Arts (B.A.), Economics

Experience
AccuQuest Hearing Centers   Hearing Instrument SpecialistAccuQuest Hearing CentersDecember 2012 - January 2015

Education
Stevens-Henager College   2007 — 2010
Bachelor of Business Administration (B.B.A.), Business Managemet and Accounting with an emphasis in Property Management

Madison High School