ACS Company
Industry: Civil engineering company
DescriptionACS, Actividades de Construcción y Servicios, S.A. is a Spanish company dedicated to civil and engineering construction, all types services and telecommunications. It is one of the leading construction companies in the world, with projects in many countries around the world. Revenue: 34.06 billion EUR (2016) CEO: Florentino Pérez (1997–) Owner: Florentino Pérez (12.5%) Subsidiaries: Dragados S.A., Hochtief, Turner Construction,
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ACS Employees
WA State Dept. Labor & Industries December 2011 - Present
Washington State Patrol October 2007 - December 2011
ACS June 2007 - October 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
American InterContinental University 2010 — 2011
Master's degree, Information Technology Project Management
American InterContinental University 2004 — 2005
Bachelor of Arts (BA), Computer and Information Sciences and Support Services
State of Arizona 2013 - Present
OIG April 2011 - Present
State of Arizona 2011 - Present
OIG 2011 - Present
West Buckeye January 2010 - August 2010
United Health Care January 2007 - January 2009
UnitedHealthcare 2007 - 2009
Coventry Health Group January 2006 - January 2007
ACS January 2005 - January 2006
CIGNA January 2001 - January 2005
Skills
Customer Service, Credentialing, Data Entry, Claims Resolution, Pharmacy claims, Medical Claims, Phone Skills, Phone Etiquette, Multi-line Phone, National Accounts, Access, Administrative..., Documentation, Employee Benefits, HIPAA, Medical Billing, Medicare, Microsoft Excel, Microsoft Word, Outlook, Policy, Telephone Skills, Training
Education
Arizona State University
Bachelor s Degree; Masters, Secondary Education; Social Work
Glendale Community College
Associate, Arts; Education
Alorica March 2013 - December 2013
ACS May 2012 - February 2013
Redcats February 2011 - May 2012
Time Warner Cable June 2009 - January 2011
West Corporation December 2003 - March 2009
GC Services April 2000 - November 2003
Archstone May 1997 - December 2000
Skills
Accounts Receivable, Accounting, Accounts Payable, Account Reconciliation, Financial Reporting, General Ledger, Microsoft Excel, Invoicing, QuickBooks, Financial Analysis, Microsoft Office, Microsoft Word, Outlook, Payroll, Journal Entries, Budgets, Auditing, Forecasting, Financial Accounting
Education
Academia de Studii Economice din București 1979 — 1983
Bacalaureat Diploma, Accounting and Business/Management
Unemployed November 2013 - January 2015
Prestige Care, Inc. 2007 - 2010
ACS August 2004 - November 2007
GE Polymershapes June 2002 - January 2004
800.COM September 1999 - February 2002
Kanto Corporation July 1999 - August 1999
Pasco Corp January 1997 - August 1999
Columbia Resource Company September 1996 - November 1996
Intex Avaition December 1995 - September 1996
United States Air Force September 1971 - September 1995
Skills
•Anatomy and Physiology, •Instrument..., •Vital signs, EKG,..., •Phlebotomy, •Setting up materials..., •Urinalysis and other..., •Oral and written..., •Analytical and..., •Problem solving, •Billing and Insurance, Patient Safety, Nursing, Outlook, Customer Service, Home Care, Healthcare, Microsoft Word
Education
Everest College-Vancouver 2012 — 2013
Certificate Medical Assistant 2.0, Medical/Clinical Assistant, GPA 3.53
Western Bussiness College, Vancouver, WA 2004 — 2005
Certificate Operational Specialist, Business, GPA 3.92
Merced College 1991 — 1995
Associate in Science, Environmental Hazardous Material Technology, GPA 3.17
ACS February 2015 - Present
Healthcare Mentoring and Support July 2015 - Present
USF Health CAMLS June 2014 - July 2015
HEALTHCARE SIMULATION June 2014 - July 2015
Moffitt Cancer Center 2012 - June 2014
USF Business Case Competition Participant October 2013 - October 2013
Tampa General Hospital March 2008 - March 2012
Skills
Patient Safety, Nursing, Hospitals, Healthcare, EMR, Critical Care, ACLS, BLS, Healthcare Management, Patient Advocacy, Business Process, Business Process..., Entrepreneurship, Team-oriented, Wound Care, Patient Education, Critical Thinking, Neurology, Epic Systems, Cpr Certified, Acute Care, ICU, Ambulatory, Registered Nurses, Public Speaking, Nursing Education, Research, Healthcare Information..., Strategic Planning, Home Care, CPR Certified
Education
University of South Florida 2013 — 2014
Master's degree, Entrepreneurship/Entrepreneurial Studies
Adventist University of Health Sciences 2007 — 2009
Bachelor’s Degree, Nursing, 3.48
Pasco-Hernando State College 2003 — 2006
Associate’s Degree, Nursing
Egis Projects, Inc. August 2015 - Present
The Braswell Group February 2014 - Present
Central Florida Urban League January 2010 - February 2014
Walt Disney Parks and Resorts March 2007 - January 2010
Walt Disney World October 2003 - March 2007
ACS State and Local Solutions, Inc. October 2002 - October 2003
ACS December 2001 - October 2002
BIT Solutions, Inc. June 2001 - December 2001
USi July 1998 - June 2001
Primerica Financial Services January 1992 - November 1996
Skills
Leadership, Program Management, Strategy, Management, Project Management, Process Improvement, Strategic Planning, Team Leadership, Budgets, Business Planning, Policy, New Business Development, Team Building, Contract Negotiation, Human Resources, Program Development, Management Consulting, Business Development, Fundraising, Risk Management, Proposal Writing, Leadership Development, Sales, Executive Management, Vendor Management, Start-ups, Nonprofits, Capital, Business Analysis, Integration, Training, Entrepreneurship, Analysis, Organizational..., Cross-functional Team..., Talent Acquisition, Marketing, Change Management, Performance Management, Coaching, CRM, Project Planning, Operations Management, Business Process..., Networking, Customer Service, Community Outreach, Community Engagement, Collaboration, Strategic Partnerships
Education
University of Phoenix 2015 — 2017
Masters of Management, Business Administration, Management and Operations
American InterContinental University 2004 — 2006
Bachelors, Information Technology
Carenet Healthcare Services December 2013 - Present
ACS November 2010 - June 2012
Transcom Telecommunications September 2009 - September 2010
Skills
Telecommunications, Call Centers, Troubleshooting, VoIP, GSM, Unified Communications, Customer Service, Microsoft Office, Windows, Microsoft Excel, Microsoft Word, Management, Outlook, English, Teamwork, PowerPoint, Data Entry, HTML, Coaching, Social Media, Office Administration
Education
Southeast Texas Career Institute 2006 — 2007
Certification, Computer Business Systems
Somerset High 1999 — 2003
All Around Professional Home Services January 2015 - Present
Visiting Angels Living Assistance Services July 2011 - November 2014
Visiting Angels July 2011 - March 2013
ACS March 2011 - December 2011
James G. Simpson, CPA, PFS January 2008 - April 2008
Hire Calling Staffing SolutionsStaffing July 1998 - June 2003
The Vigue Company April 1996 - July 1998
Skills
Medical Billing, Access, Outlook, Budgets, Medical Terminology, Healthcare, QuickBooks, Filing, HIPAA, Administrative..., Training, Microsoft Excel, Non-profits, Microsoft Office, Microsoft Word, Software Documentation, PowerPoint, Data Entry, Human Resources, Customer Service, Administrative..., Office Management, Nonprofits, Public Speaking, Employee Training, Time Management, Payroll
Education
American InterContinental University 2009 — 2011
ASBA, Human Resource
Delta College of Business and Technolgy 1993 — 1993
Certificate in Computerized Office Management, Office Management and Supervision
Southwestern Oregon Community College 1988 — 1989
Associate of Science (A.S.) incomplete, Business, Management, Marketing, and Related Support Services
University of Phoenix
Business Administration and Management, General
Xerox Services February 2010 - Present
ACS November 2006 - December 2009
ACS May 2003 - October 2006
ACS March 2002 - April 2002
SIDEL USA January 2001 - January 2002
FODES-GTZ January 1999 - January 2000
Skills
Program Management, Leadership, Business Process..., CRM, Strategy, Project Management, Business Intelligence, Training, Strategic Planning, Analysis, Management, Business Strategy, Business Analysis, Healthcare
Education
Southern Polytechnic State University 2014 — 2016
Graduate Certificate, Computer Science
Universidad Thomas More 1997 — 2000
Bachelor of Science, Economics & Finance
Sumco LLC August 2015 - Present
Bell Techlogix, Inc. November 2014 - April 2015
Domino's Pizza September 2013 - October 2014
Sallie Mae May 2011 - February 2012
ACS February 2011 - May 2011
Fluid Components International May 2006 - December 2007
Skills
Computers, Electronics, Networking, Customer Service, Windows, Computer Hardware, Word Processing, Troubleshooting, Work Well Independently, Efficiency, Coordination, Easily Adaptable, VirtualBox, Help Desk Support, Information Technology, Computer Repair, Windows 7, Software Documentation, Windows Server, Microsoft Office
Education
TechSkills-Indianapolis 2014 — 2015
Certificate of Completion, Network and System Administration/Administrator, 3.8
Baker College of Flint 2008 — 2009
Architectural and Construction Technology, 3.98
Naval Nuclear Power Training Command 1999 — 2001
Engineer's Degree, Nuclear/Nuclear Power Technology/Technician, 3.4
Duffy Group, Inc. February 2000 - Present
IRIS Technologies March 1999 - February 2000
Mastering Computers / Computer Associates 1996 - 1999
Megafoods Incorporated 1993 - 1996
ACS 1991 - 1993
The Wigwam Resort 1988 - 1991
Skills
Recruiting, Renewable Energy, Solar, Alternative Energy, Solar Energy, Start-ups, Energy, Technical Recruiting, Power Generation, Power Transmission, Sustainable Energy, Energy Efficiency, Smart Grid, Executive Search, Green Technology, Cleantech, Talent Acquisition, Photovoltaics, Contract Recruitment, Geothermal, Wind Turbines, Electric Power, Energy Management, Biomass, Business Development, Temporary Placement, Employee Relations, Competitive Analysis, Cold Calling, Training, Talent Management, Deferred Compensation, Leadership, Sales, Human Resources, Consulting, Internet Recruiting, Strategy, Career Management, Interviews, Onboarding, Applicant Tracking..., Career Development, Coaching, CRM, Executive Coaching, Benefits Administration, Networking, Hiring, Screening Resumes
Education
Arizona State University 1983 — 1987
BA, Communications
Xavier College Preparatory 1979 — 1983
General Studies
self April 2013 - Present
ACS June 2012 - February 2013
Code 3 Security Services Ltd. 2013 - 2013
Skills
Good with people, Good listener, Fast learner, Microsoft Office, Microsoft Word, Microsoft Excel, Financial Reporting, Computers, Computer Network...
Education
Stockton adult school 2009 — 2010
GED, Basic
Westech College 2004 — 2005
Certificate, Drafter engineering
Grand Canyon University July 2012 - Present
JEDA Sports September 2011 - Present
Massage Envy October 2008 - May 2011
ACS June 1998 - September 2008
Skills
Process Engineering, Account Management, Technical Writing, Sales Management, Best Practice..., Small Business..., Organizational..., Contract Writer, Instructional Designer, Trainer, Recruiter, Access Database..., Systems Analyst, Business Analyst, Data Mining, Reporting, Project Management, Excel, Word, PowerPoint, Visio, Goal Oriented, Solutions Focused, Out of the Box Thinker, Big Picture Thinking, Analytical, Quick Learner, Problem Solver, Timely Executor, Honest, Authoritative, Building Relationships, Attention To Detail, Direct, Respectful, Collaborative, Enthusiastic, Team Motivator, Quality Assurance
Education
Arizona State University 1995 — 1999
Bachelor of Arts, Journalism, Public Relations, Business
Louisiana Neurologic Specialties July 2011 - Present
Dr Alfred Hathorn, MD September 2010 - June 2011
ACS April 2007 - July 2010
Skills
Insurance, Medical Billing, CPT, Medical Coding, HIPAA, ICD-9, Medical Terminology, Medical Records, Medical Transcription, Appointment Scheduling, Medicaid, Medisoft, Claim, Customer Service
Education
American Commercial College-Shreveport 2006 — 2007
Medical Office Specialist
American Commercial College-Shreveport 2006 — 2007
Medical Office Specialist
Xerox September 2012 - Present
ACS November 2003 - August 2009
Lockheed Martin Information Technology January 1999 - November 2003
Skills
Project Management, Process Engineering, IT Operations Management, Internal Audit, Process Improvement, Team Building, Outsourcing, IT Outsourcing, PMP, Management, Disaster Recovery, Program Management, Business Process..., Vendor Management, Business Process
Education
American River College 1967 — 1968
N/A, Mechanical Engineering
Entrepreneur May 2014 - Present
Carbine Studios July 2013 - May 2014
Square Enix October 2011 - July 2013
Kaltura June 2011 - October 2011
The Walt Disney Company August 2010 - June 2011
Walt Disney Internet Group September 2008 - August 2010
QSI, Inc March 2004 - July 2007
ACS September 2000 - January 2004
Spectrum Information Services February 2000 - August 2000
ACS January 1998 - March 2000
Skills
Software Development, Video, Executive Management, New Business Development, Online Advertising, Cross-functional Team..., Video Games, Product Management, Agile Project Management, Business Development, Digital Marketing, Business Strategy, Web Applications, Project Management, Strategy, SDLC, Content Strategy, Digital Media, Program Management, Integration, Online Gaming, Monetization, MMO, User Experience, SEO, Integrated Marketing, E-commerce, Analytics, Leadership, Quality Assurance, Mobile Devices, Management, Social Games, Product Development, Mobile Games, Strategic Partnerships, Mobile Applications, Marketing, SharePoint, Social Media, Casual Games, Content Management, Game Design, Digital Strategy, Web Project Management, Web Analytics, Game Development, Interactive Marketing, JIRA
Education
American InterContinental University 2007 — 2009
MBA, International Business
American InterContinental University 2005 — 2007
BA, International Business
University of Nebraska at Omaha 1993 — 1994
AA, Computer Science
ASU August 2013 - May 2015
University of Phoenix February 2010 - October 2011
ACS January 2009 - January 2010
Blue Shield of California May 2008 - December 2008
Copper Ridge Care Center October 2005 - January 2008
Interim HealthCare May 2004 - September 2005
Canyonwood Nursing Care January 2001 - April 2004
Skills
Training, Leadership, Critical Thinking, Customer Service, Higher Education, PowerPoint, Microsoft Excel, Research, Financial Planning, Coaching, Microsoft Office, Finance, Long-term Care, Strategic Planning, Data Analysis, Microsoft Word, Financial Analysis, Time Management, Leadership Development
Education
Arizona State University 2013 — 2014
Bachelor of Science in Nutrition, Dietetics/Dietitian
Mesa Community College 2012 — 2013
Transfer units, Dietetics/Dietitian
Rio Salado College 2012 — 2013
Transfer courses, Dietetics/Dietitian
National University 2007 — 2009
Bachelor's Degree, Business Administration and Management, General
Shasta College 1997 — 2007
Associate's Degree, Transfer
Energy Future Holdings September 2014 - Present
UST Global March 2014 - July 2014
Verizon Business November 2011 - March 2014
HCL Technologies (Infrastructure Services Division) May 2010 - November 2011
Hudson Advisors, LLC October 2009 - February 2010
SkyCom February 2009 - August 2009
Technisource November 2007 - December 2008
ACS September 2005 - November 2007
PurDigital January 2005 - September 2005
Self - Employed February 2001 - August 2005
Skills
PMP, Process Improvement, Project Management, ITIL, Integration, Telecommunications, Disaster Recovery, Data Center, CRM, Requirements Analysis, Software Documentation, Vendor Management, Cisco Technologies, Security, Management, Switches, IT Service Management, Analysis, Business Analysis
Education
American InterContinental University 2000 — 2001
Master, Information Technology
Augusta State University - College of Business Administration 1994 — 1999
BBA, Marketing
Eaton September 2013 - Present
ATK September 2012 - December 2012
ACS January 2012 - February 2012
3M SEMS(software, electronic, and mechanical systems) R&D Lab December 2010 - November 2011
Thermo King September 2008 - April 2010
CNSE The Center of Nanoscale Science and Engineering April 2007 - February 2008
Microchip Technology April 2004 - December 2006
Arizona State University May 2000 - May 2002
Arizona State University May 2000 - September 2000
Skills
C, Project Management, Pspice, Rapid Prototyping, MPLAB, Technical Presentations, System Testing, Microcontrollers, Circuit Design, Schematic Capture, Electronics, RF, Sensors, Mixed Signal, Embedded Systems, Electrical Engineering, Hardware Design, Analog, Debugging, IC, Analog Circuit Design, Device Drivers, ARM, Manufacturing, Hardware Architecture, Oscilloscope, PCB design, Testing, Simulations, Engineering, Power Electronics, Hardware, R&D, Labview, Microprocessors, Product Development, Firmware
Education
Arizona State University 2000 — 2002
MSEE, Electromagnetic/ Mixed Signal Design
Arizona State University 1995 — 2000
BSEE, Electromagnetic/ Mixed Signal Design
US NAVY 1989 — 1992
AET, Electronics, SAT
ET -1445 KY65A/75 - USC 43 AND ANDVT (CV-3591) 1990 — 1990
A-160-0087 2 Weeks, 900CT, Cryptologic commication systems repair, SAT
Electronic Technical Class "A" School 1990 — 1990
A-100-0062 28 Weeks, Advance electronics, super heterodyne transceivers, communication systems, radar systems, SAT
ET CLASS "A" School 1989 — 1990
A-100-0062 17 Weeks, Electronics, SAT
Federated Service Solutions April 2015 - Present
Federated Service Solutions June 2013 - Present
Federated Service Solutions January 2011 - May 2013
Federated Service Solutions January 2006 - January 2011
ACS January 2004 - January 2006
SpeedNet January 2002 - January 2004
Skills
Integration, Networking, Security, Software Installation, Troubleshooting, Windows Server, IP, Technical Support, Cabling, DHCP, Network Design, Management, Wireless Networking, Telecommunications, Wireless, Fiber Optics, Team Leadership, Customer Service, Microsoft Office, Computer Hardware, Hardware, Project Planning, Servers, Leadership, Project Management, Program Management
Education
Alpena Community College
Studied towards B.S, Computer Network Administration
EXL Service June 2011 - Present
Outsource Partners International (Now EXL Service) December 2002 - June 2011
ACS June 1996 - December 2002
7-Eleven, Inc. October 1983 - June 1996
Skills
Outsourcing, CRM, BPO, Management, Team Management, Shared Services, IT Outsourcing, Operations Management, Vendor Management, Strategy, Business Process..., Offshoring, Process Improvement, Budgets, Business Strategy, Management Consulting, Business Analysis, Change Management, Financial Analysis, Mergers & Acquisitions, Financial Services, IT Strategy, Executive Management, Sarbanes-Oxley Act, Program Management, Accounting, Financial Accounting, Auditing, Financial Modeling, Business Transformation, ERP, Account Management, Strategic & Operational..., Capacity Planning, Resource Allocation, Contract & Agreement..., Project Planning &..., Organizational..., System Implementation, P&L Responsibility, Communicator, Problem Solver, Results Oriented, P&L Management, Strategic Planning, Contract Negotiation
Education
Texas A&M University
Bachelor's degree, Economics
Abilene Christian University
MModal October 1999 - Present
ACS February 1999 - October 2000
Beneficial Life Insurance July 1996 - June 1997
Skills
Attention To Detail, Multitasker, Great organization..., Research, Editing, Great Communication, Record maintenance, Ability to work alone, Microsoft Office 2007, Microsoft Office 2010, Supervisory Skills, Team Leadership, Keyboarding, Medical terminology, Problem solving, Medical Transcription, Medical Terminology
Education
Broadview University 2009 — 2011
Associates, Business Administration
Academy of Art University 2008 — 2008
Marketing and Advertising
SecurView July 2015 - Present
SecurView October 2011 - July 2015
Axtel July 2007 - September 2011
Axtel April 2006 - June 2007
ACS September 2004 - April 2006
Skills
Microsoft Office, Customer Service, Customer Relations, Cisco, Firewalls, IBNS, Network Security, Network Design, Service Providers, Cisco Technologies, OSPF, Networking, IP, Routers, Security, CCNA, MPLS, Routing, VPN, ASA, CCNP, Switches, VoIP, Managed Services, Checkpoint, Ethernet, DNS, Cisco Security
Education
Universidad Valle del Bravo 2001 — 2004
Bachelor's degree, Computer Engineering
CBTis 226
Emerson Process Management - Rosemount DP Flow Design & Operations June 2011 - Present
Eagle Systems & Services April 2009 - June 2011
Quality Professional May 2007 - March 2009
ACS March 2007 - April 2008
Brunswick Boat Group September 2005 - March 2007
Solo Cup, Inc. April 2002 - August 2005
Centro, Inc July 1999 - March 2002
New Worlds Consulting May 1995 - March 2002
Data Cache Corporation 1992 - 1995
Skills
Training, CQA, ASQ, Teaching, TQM, Quality Management, Root Cause Analysis, Lean Manufacturing, ISO, Continuous Improvement, DMAIC, Product Lifecycle..., Six Sigma, Value Stream Mapping, Process Improvement, Change Management, Operational Excellence, Quality System, Kaizen, Manufacturing, Iso 9000, Quality Auditing, Quality Control, Toyota Production System, SPC, Quality Assurance
Education
California State University-Dominguez Hills 2010 — 2014
Master's Degree, Quality Assurance, 3.84
Arizona State University 1983 — 1987
BS, Electronics
Bechtel Corporation October 2013 - Present
Xerox July 2013 - October 2013
CBA, Inc. October 2008 - July 2013
ManpowerGroup December 2007 - October 2008
ACS August 2005 - June 2006
Walmart November 2001 - May 2003
Skills
Public Speaking, PowerPoint, Event Management, Microsoft Word, Social Media, Recruiting, Administrative..., Data Entry, Research, Event Planning, Clerical Skills, Customer Service, Time Management, Retail Sales, Microsoft Excel, Outlook, Adobe Acrobat, Access, Fundraising, Windows 7, Windows Vista, Microsoft Windows 98, Windows 2000, Windows XP Pro, Problem Solving, Leadership, Government, Sales, Team Building, Software Documentation, Coaching, Budgets, Microsoft Office, Management, Training, Social Networking, Community Outreach, Leadership Development, Administration, Communication, Public Relations, Team Leadership, Nonprofits, Marketing
Education
Medtech College-Lexington Campus 2013 — 2014
Associate's degree, Allied Health and Medical Assisting Services
Eastern Kentucky University
Social Work
Madison Central High School 1994 — 1998
Diploma
Dell November 2009 - Present
Perot Systems August 2009 - November 2009
Perot Systems April 2008 - August 2009
Countrywide April 2007 - April 2008
Countrywide May 2005 - 2007
Peopleclick August 2002 - 2005
ACS 1999 - 2001
Skills
Strategy, Change Management, Leadership, Program Management, HRIS, Talent Management, Human Resources, Project Management, Performance Management, Management, Personnel Management, Analysis, Interviews, Integration, Employee Benefits
Education
Abilene Christian University 1994 — 1999
MS, Human Resources and Organizational Design
Round Rock High School 1991 — 1994
Aerotek October 2012 - Present
ACS 2006 - 2011
Walmart October 2003 - July 2006
Skills
Bilingual Fluent Spanish, Conducted interviews..., Provided Quality..., Assisted agents in..., Customer Service..., Creation of Reports &..., Created Quality..., Sales, Cashiering, Filing, Order merchandize, Call Center
Education
American InterContinental University 2010 — 2012
Associate's (AABA) - Business Administration, Human Resources Management/Personnel Administration, General
Millbrook High School 1997 — 2000
High School Diploma
N/A January 2012 - Present
Express Personnel November 2011 - January 2012
Teleperformance, USA November 2008 - July 2009
ACS April 2008 - November 2008
Alorica May 2007 - April 2008
SIS Consulting May 2006 - September 2006
NetDeposit January 2005 - February 2006
Utah Department of Health, Bureau of Medicaid Operations February 1999 - November 2005
solutions, inc March 1998 - August 1998
Cumulus Broadcasting March 1997 - March 1998
Skills
Data Analysis, Unix Administration, Conversant IVR, Writing, Technical Writing, Report Writing, Microsoft Operating..., Data Mining, Computer Maintenance, Computer Repair, Paradox, MMIS, Scriptbuilder, Script Express, Technical Training, Database Administration, Database Development, VAX/VMS, Microsoft Office, DOS, Database Analysis, Database Mining, Technical Support, Procedure Manual..., Databases
Education
University of North Texas 1988 — 1993
BA, English Composition and Language
Amarillo College 1985 — 1989
AAS, Computer Information Systems
Xerox/formerly known as ACS December 2012 - Present
Applied Medical Systems January 2010 - January 2012
Applied Medical Systems Inc 2010 - 2012
Greene Resources January 2010 - March 2010
Greene Resources/RTI International January 2010 - January 2010
EDSI 2010 - 2010
ACS January 2009 - January 2009
Veritude/Fidelity Investments January 2009 - January 2009
Executive Staffing Group/CFCU January 2008 - January 2009
North Carolina State University January 2007 - January 2007
Skills
Market Research, Medicine, PowerPoint, Outlook, Deposits
Education
Wake Tech Community College 2010 — 2010
Medical Front Office Certificate
Mansfield University 1990 — 1992
Bachelor of Science Degree, Clothing and Textiles
Mansfield University of Pennsylvania 1990 — 1992
BS, Clothing & Textiles
Anderson University 1988 — 1990
Associate of Arts Degree, Fashion Merchandising
Anderson University (SC) 1988 — 1990
AA, Fashion Merchandising
CHS June 2014 - Present
EngagePoint August 2013 - April 2014
Preventice August 2012 - July 2013
Holmes Corporation May 2012 - August 2012
Blue Cross Blue Shield of Minnesota May 2011 - March 2012
Be The Match operated by National Marrow Donor Program August 2010 - May 2011
Delta August 2008 - August 2010
ACS March 2005 - August 2008
Visakhapatnam Port Trust 2000 - 2004
Education
Andhra University
B.E
Cityscape Insurance, LLC 2004 - Present
DH LLoyd and Associates, Inc 1995 - 2005
ACS 1996 - 2002
CDSI 1996 - 2002
American Red Cross 1995 - 1996
Ogden Government Services 1993 - 1995
Ultra Technologies, Inc 1989 - 1993
DOE 1988 - 1989
Federal National Mortgage Association 1985 - 1989
Millie Jackson Show 1979 - 1985
Education
Central Michigan University 1994 — 1995
MS, Software Engineering Administration
American University 1993 — 1994
MS, Management Information Systems
Park University 1989 — 1993
BS, Computer Science, Management Information Systems
Duke Ellington School of the Arts 1975 — 1977
HS Diploma
The Hawthorne School 1972 — 1974
HS
Zone Diet Reasearch Study January 2015 - Present
Rock Against Hunger May 2014 - Present
It Works! Global October 2013 - August 2014
OfficeMax May 2010 - January 2011
ACS September 2009 - March 2010
DIRECTV August 2008 - June 2009
Peterson AFB Commissary August 2007 - November 2008
Nawlin's Bar-B-Q August 2007 - September 2008
McDonald's Corporation August 2004 - May 2007
John C. Lincoln Health Network August 2003 - May 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Cpr Certified, First Aid, Friendly Personality, Human Nutrition, Holistic Health
Education
Arizona State University 2013 — 2015
Dietetics/Dietitian
Glendale Community College 2011 — 2013
Associate of Arts (AA), Dietetics/Dietitian, GPA 3.83
PRIVATE MANAGER April 2015 - Present
BBA2 Worldwide April 2014 - Present
acs February 2013 - April 2014
Skills
Marketing Communications, Integrated Marketing, Digital Marketing, Advertising, Marketing Strategy, Email Marketing, Social Media Marketing, Direct Marketing, Online Advertising, Marketing, Online Marketing, Lead Generation, Social Media, Market Research, Marketing Management, Media Planning, Event Management, Brand Management, Creative Direction, B2B Marketing, Publicité en ligne, Communication marketing, Stratégie marketing, Réseaux sociaux, Étude de marché, Gestion d'évènement, Marketing intégré, Publicité, Gestion de la marque, Marketing direct, Management marketing, Marketing social, Marketing en ligne, Marketing par e-mail, Marketing digital, Génération de leads
Education
Faculté privée de Management et de Commerce international 2009 — 2012
ing, Commerce international
Pacific Pulmonary Services January 2012 - December 2013
Kelly Services April 2008 - May 2011
ACS December 2005 - December 2007
Skills
Dependable Team Player, Cooperative, Flexible to Change, Always Punctual, Communication Skills, Highly responsible, Training, Highly detail oriented
Education
American InterContinental University 2011 — 2013
Bachelor of Arts (BA), Design and Visual Communications, General
Ashford University 2009 — 2011
Associate of Arts (AA), Business Administration and Management, General
Holiday Inn Express & SuitesRTP 2013 - Present
Smoker Friendly International June 2009 - November 2014
Triangle Spine Centers January 2013 - August 2013
Subway November 2001 - March 2010
ACS February 2008 - August 2009
Jerry’s Artarama September 2008 - May 2009
Nationwide Furniture Warehouse December 2007 - February 2009
Skills
Customer Service, Sales, Hospitality, Front Office, Hotels, Micros, Customer Satisfaction, Food & Beverage, Microsoft Office, Retail, Waitressing, Opera, Microsoft Excel, Microsoft Publisher, Holidex, Restaurant Management, Guest Recovery, Microsoft Word, Rules Of Evidence, Fingerprinting, Criminal Justice, Criminal Investigations, MICROS
Education
Wake Technical Community College 2013 — 2015
Associate’s Degree, Criminal Justice/ Latent Evidence, 3.8
Wake Technical Community College 2009 — 2014
Associate Degree, Criminal Justice Technologies, 3.8
Alamance Community College 2005 — 2005
GED
North Carolina Central University
Bachelor’s Degree, Forensic Science and Technology
a&t multi-healthcare services January 2013 - Present
ACS June 2011 - December 2012
Paul mitchell the school houston February 2012 - October 2012
holland medical group June 2010 - June 2011
Patient Account Services September 2008 - June 2010
Memorial Hermann Hospital January 2008 - July 2008
Greenspoint Medical Services February 2007 - December 2007
Precision Urology Associates July 2007 - July 2007
Target September 2006 - January 2007
Toys R Us February 2005 - January 2006
Skills
Customer Service, Medical Billing, Medicare, Call Centers, Telephone Skills, Medical Coding, Retail, Medicaid, Healthcare, Medical Records, CPT, ICD-9, Medical Terminology, Medical Office, Medical Facilities, Microsoft Excel, Microsoft Word, EOB, IDX, SMS, DocStar, Health Insurance, Oracle Applications, Accounts Receivable, Resolve Issues, Customer Satisfaction, Answering Telephones, Account Management, Call Center, Call Control, HIPAA, Multi Tasking, Hair Cutting, Cosmetology, Hair Care, Color Theory, Color Styling, Bad Debt, self-pay, Receptionist Duties, Clerical Work, HMO, PPO, Medicare/Medicaid..., Home Health Agencies, Client Intake, Patient Support, Client Liaison, Administrative Work, kinnser
Education
Paul Mitchell the School-Houston 2012 — 2013
current student, cosmetology
Everest Institute Houston Can! Academy 2006 — 2007
Diploma, General Studies
everest institute 2006 — 2007
technical degree, medical assistant
everest institute houston,tx 2006 — 2007
certifiction, Medical/Clinical Assistant
Northcentral University May 2012 - Present
Mesa Public Schools December 2011 - July 2012
Gryphen SPS September 2011 - November 2011
Safelite AutoGlass July 2011 - September 2011
CampusLogic July 2010 - July 2011
ACS October 2008 - June 2010
Ritz Camera & Image May 2007 - October 2008
Arizona State University October 2005 - May 2006
Sher's Cothing January 2004 - February 2006
Skills
Student Financial Aid, Customer Service, PowerPoint, Microsoft Office, Data Entry, PeopleSoft, Title IV, Higher Education, Staff Development, Admissions, NSLDS, Leadership Development, Enrollment Management, Campus
Education
Northcentral University 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Arizona State University 2003 — 2007
B.A., Arts & Performance
Arizona State University 2003 — 2007
Bachelor of Arts (B.A.), Drama and Dramatics/Theatre Arts, General
Level 3 Communications July 2013 - Present
Sutherlands May 2008 - June 2013
Adecco at Woodward Governor August 2011 - February 2012
Cleaver Electric Services December 2006 - April 2008
New Belgium Brewing Company September 2002 - March 2005
ACS 1997 - 2001
ACS 1997 - 2001
Skills
Data and Voice..., Driver 6 years, Customer Service, Warehouse Control, Military Experience, Information Technology, Electricians, PCB design, Forklift Operator, Hardware, Electronics, Manufacturing, Telecommunications, Program Management, Leadership, Networking, Troubleshooting, Management, Routers, Switches, Testing, Account Management
Education
American InterContinental University 2008 — 2009
Associates, Business Administration / Visual Communication
Front Range Community College
Sunset International Bible Institute February 2007 - Present
Lubbock Financial Services January 2009 - Present
ACS April 2001 - March 2007
TTK Wireless December 1999 - April 2001
Thermo-Serv December 1995 - December 1999
Skills
Certified Public..., Registered Investment..., Investment Advisory..., Contractual Agreements, Cash Flow Management, Financial Forecasting, Non-profit..., Foundations, New Testament Greek, Biblical Hebrew, CPA, Start-ups, Budgets, Cash Flow, Sarbanes-Oxley Act, Mergers & Acquisitions, Teaching, Bible teaching, Finance, Nonprofits, Biblical Studies, Educational Leadership
Education
Abilene Christian University 1985 — 1989
Accounting
Lubbock Christian University 2007 — 2010
Master of Divinity (M.Div.), Theology, Philosophy, Counseling, Ethics
Indiana Life, Accident & Health Insurance December 2001 - December 2009
ACS October 2008 - October 2009
Christian Ministries of Delaware County June 2008 - July 2008
Tools of Empowerment / Garfield Elementary School November 2007 - January 2008
CAPE Program September 2004 - April 2006
Muncie Central High School August 1988 - June 2003
Ball State University June 1981 - August 1981
Industrial Trust Bank (currently Downtown Mutual Bank) January 1970 - January 1972
Kuhner Junior High School January 1969 - May 1969
Central High School September 1965 - January 1968
Education
Ball State University 1998 — 1998
Certification, English
Ball State University 1992 — 1992
Certification, English
Ball State University 1988 — 1988
Certification, English
Alcorn State University
B.A.. Degree, English
Eastern Michigan University 2013 - 2015
ACS 2004 - 2009
Lockheed Martin 1995 - 2003
IBM 1984 - 1994
Skills
Systems Development..., SDLC, Testing, Requirements Analysis, PMP, Databases, Visio, ITIL, Systems Analysis
Education
Eastern Michigan University 2012 — 2015
Bachelor of Science (BS), Dietetics/Dietitian
Washtenaw Community College 2010 — 2012
Healthcare Foundation Certificate
Alabama Agricultural and Mechanical University 1979 — 1983
BS, Computer Science
WRB Communications, Inc. December 2014 - Present
WRB Communications, Inc. April 2014 - December 2014
Western Maryland Health System January 2011 - April 2014
ACS January 2005 - January 2011
Skills
Training, Quality Assurance, Medicare, Microsoft Excel, BLS, Medical Terminology, Healthcare Management, CPR Certified, HIPAA, Software Documentation
Education
ECPI University 2015 — 2016
Licensed Practical/Vocational Nurse Training
Allegany College of Maryland 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Social Work
It Works Global April 2015 - Present
Allied Barton Security Services November 2010 - June 2012
Wackenhut (G4S) John Deere August 2007 - October 2010
ACS September 2004 - August 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Data Entry, Windows, Outlook, English, Program Management, Windows XP
Education
DeVry University 2007 — 2012
Bachelor of Business Administration (B.B.A.), Healthcare Service Management
Brookstone College-Charlotte 1992 — 1993
Associate's degree, High Tech Secretarial Training
McKesson August 2014 - Present
McKesson June 2014 - Present
Mercer September 2013 - April 2014
Houston CPR & Safety March 2013 - May 2013
ACS April 2011 - February 2012
Comcast November 2007 - August 2009
Skills
Hospitals, Healthcare Management, Healthcare, Patient Safety, EMR, Healthcare Information..., Nursing, HIPAA, Medical Terminology, Home Care, Clinical Research, Inpatient, EHR, BLS, Medical Billing, Medical Records, Acute Care, Medicare, Revenue Cycle, Epic Systems, Vital Signs, Health Insurance, Medisoft, Patient Education, Appointment Scheduling, CPT, ICD-9, Medical Coding, Customer Service, Cpr Certified, Medicaid, Data Entry, Call Centers, Fax, JCAHO, Direct Patient Care, Medical Transcription, Customer Support, 10 Key, Multi-line Phone, Telephone Skills, Documentations, Quality Patient Care, Clerical Skills, Credentialing, Filing, Healthcare Industry, Customer Experience, Receptionist Duties, Technical Support
Education
Everest Institute-Bissonnet 2012 — 2013
Diploma, Medical Administrative/Executive Assistant and Medical Secretary
ComPsych May 2014 - Present
ComPsych January 2012 - Present
Discovery Health Partners 2010 - January 2012
ACS October 1994 - October 2010
CoreSource 1992 - 1994
Frankton Sr High School 1991 - 1992
Skills
Healthcare, Program Management, Employee Benefits, Cross-functional Team..., Outsourcing, Process Improvement, Business Development, Management, CRM, Customer Service, Account Management, Sales, Customer Satisfaction, Leadership, Strategic Planning, Insurance, Training
Education
Anderson University 1988 — 1992
BA, English/Education
Ross Beatty High School 1985 — 1988
Banco Santander Global Banking and Markets June 2011 - Present
Retensa May 2010 - June 2011
ESADE Business School July 2007 - September 2009
ACS September 2004 - June 2007
Agilent Technologies-Manpower June 2003 - September 2004
Skills
Talent Management, Talent Acquisition, Recruiting, Human Resources, Personnel Management, Management, Career Development, Interviews, Leadership, Employee Benefits, Employee Engagement, Hiring
Education
New York University 2009 — 2011
Master in Human Resource Management & Development
Universidad de A Coruna 2001 — 2002
Postgraduate
Universidad de Burgos
MA
Consulting&Coaching July 2012 - Present
Step Up For Students August 2009 - January 2012
The Coalition of McKay Scholarship Schools June 2010 - January 2011
ACS January 2006 - March 2009
Convergys April 2004 - December 2005
School Employees Retirement System of Ohio July 2001 - April 2004
US Marine Corps June 1975 - June 2001
Skills
Strategy, Outsourcing, Change Management, Leadership Development, Performance Management, Business Development, Strategic Planning, Process Improvement, Operations Management, Team Building, Mergers, Business Strategy, Executive Management, P, Call Centers, New Business Development, CRM, Coaching, Cross-functional Team..., Employee Training, Human Resources, Leadership, Management, Organizational..., Recruiting, Succession Planning, Talent Acquisition, Talent Management, Training, Vendor Management, Program Management, Mentoring, Management Consulting, Business Process..., Budgets, Policy, Team Leadership, Performance Improvement, Consulting, P&L Management, Information Technology, HRIS, BPO, Risk Management, Start-ups, Project Management, Finance, Organizational...
Education
Baldwin Wallace University 1978 — 1980
MBA, Systems Management
Arizona State University 1970 — 1974
BS, Mass Communications
Experian November 2000 - Present
Allstate Insurance Co. October 2000 - June 2001
Federal Reserve Bank August 1999 - August 2000
First USA - Paymentech May 1999 - July 1999
TXU Electric Company February 1999 - April 1999
ACS December 1996 - February 1999
Sprint Corporation October 1987 - November 1996
Skills
MVS, ISPF, SQL, TSO, JCL, Mainframe, CICS, Fileaid, OS/390, COBOL, IMS DB/DC, Unix, JES2, Troubleshooting, TCP/IP, VTAM, Servers, WebSphere MQ, Windows, Databases, Omegamon, XP, Incident Management
Education
Amberton University 1991 — 1995
BBA, Management
Eastfield College 1978 — 1983
AA, Business Administration
Dallas County Community College 1980 — 1982
Associate of Arts (AA), Business Administration and Management, General
Lake Highlands High School 1974 — 1977
diploma
Hamilton Park Elementary 1965 — 1971
BBVA Compass April 2010 - Present
ACS February 2009 - April 2010
2008 INTERNATIONAL BANK OF COMMERCE June 2009 - February 2010
WACHOVIA BANKS March 2007 - April 2008
NORWEST BANKS April 1998 - July 1999
MARINE CORPS BASE March 1996 - May 1997
INTERNATIONAL BANK OF COMMERCE March 1991 - October 1995
Skills
Software Documentation
Education
3+ years college, technical or vocational school 1981 — 1985
High School Diploma/GED, Psychology
Universidad Valle del Bravo 1981 — 1985
bachelors, Psychology
OCUPATIONALEXPERIENCE
Margaret's Project Management Consultants, LLC June 2013 - Present
PBS Engineering & Associates, P.C. January 2009 - January 2015
University at Albany June 2006 - December 2014
Professional Development Program, State University of New York Research Foundation April 2011 - December 2011
Siena College January 2010 - June 2010
Rutgers University June 2009 - September 2009
ACS September 2007 - January 2009
New York State Department of Transportation November 2001 - September 2007
Marist College August 2003 - May 2006
New York Metropolitan Transportation Council September 1999 - November 2001
Skills
Systems Analysis, GIS, Construction Management, Integration, Transportation Planning, Transportation..., ArcGIS, ESRI, Transport Modelling, Traffic Engineering, Cartography, Spatial Analysis, Traffic Impact Studies, GPS, Transit Planning, Public Transport, Construction, Urban Planning, Geospatial, Land Use Planning, System Design, Pedestrian Planning, Software Development, ArcView, Requirements Analysis, Transportation Policy, MapInfo, Comprehensive Planning, Construction Documents, Automation, Public Involvement, Highways, Transit-oriented..., Project Planning, Software Project..., Project Implementation, PowerPoint, Team Building, Team Management, Team Leadership, MS Project, MS Office Suite, Transportation, Program Management, Data Analysis, Project Management, Policy, Leadership, Software Engineering, Microsoft Office
Education
University at Albany, SUNY 2000 — 2006
Ph.D., Information Science, Decision Support Systems
Binghamton University 1991 — 1996
MA, Geography and Urban Planning
Antioch University 1980 — 1984
BA, Energy Efficient Architecural Design and Community Planning
Infosys Consulting, Inc. June 2012 - Present
SunGard Availability Services February 2011 - May 2012
SunGard Global Services October 2009 - February 2011
IBM Global Services January 2008 - September 2009
ACS October 2006 - December 2007
RCG Information Technology December 2002 - October 2006
SolArc 2001 - 2002
Ernst & Young (Consulting) 1996 - 2001
Price Waterhouse Management Consulting 1989 - 1994
Skills
BPO, PMO, Offshore Projects, Project Portfolio..., Oil&Gas, Business Intelligence, ERP, Application Development, Supply Chain Management, Mergers, Account Management, Software Development, Business Process, Vendor Management, Business Analysis, Integration, Project Management, Mergers & Acquisitions, Management Consulting, Outsourcing, Program Management, Business Transformation, IT Strategy, Business Process..., Strategy, Consulting, Process Improvement
Education
Manchester Business School, U.K. 1994 — 1996
MBA, Management
University of Manchester - Manchester Business School 1994 — 1996
MBA, Strategy and Operations
Bristol University, U.K. 1985 — 1988
BEng, Civil Engineering
SmartIT (Staffing & Solutions) June 2015 - Present
American legion post 777 June 2014 - June 2015
ACS XEROX Company July 2011 - June 2015
acs July 2010 - July 2011
US Army Veteran 1985 - 1994
Skills
User Acceptance Testing, Manual Testing, Software Quality..., Test Planning, Regression Testing, System Testing, Test Management, Testing, QTP, JIRA, Software Documentation, Defect Tracking, SDLC, Selenium, Bug Tracking, Waterfall, Military Experience, Personnel Management, Getting to Yes, Human Resources, Microsoft Office, Leadership, Process Improvement, Program Management, Team Building, Quality Assurance, Training, Customer Service, Interviews, Time Management, Coaching, Project Management, Requirements Analysis
Education
American InterContinental University
Bachelor of Arts (B.A.) with secondary Business Management
United States Army
Associate's degree
Vanderbilt University Information Technology April 2014 - Present
HP December 2009 - Present
H.P 2009 - 2011
ACS 2008 - 2009
Skills
SDLC, Requirements Analysis
Education
Andhra University 1995 — 1997
M.B.A, MARKETING
Andhra University 1992 — 1995
B.B.M, MARKETING
B.B.M 1992 — 1995
B.B.M, MARKETING
sda
Startup August 2015 - Present
University of Pennsylvania August 2013 - Present
CGI July 2010 - 2012
ACS January 2006 - August 2008
Wipro April 2005 - January 2006
Skills
Talent Management, Employee Engagement, Talent Acquisition, Organizational..., Performance Management, Change Management, Employee Relations, Management, Human Resources, Deferred Compensation, Employee Benefits, Executive Coaching, HR Transformation, HR Policies, Personnel Management, Leadership
Education
University of Pennsylvania 2013 — 2015
Masters in Organizational Dynamics, Organizational Leadership, Development and Change, Coaching
Confederation of Indian Industry (CII Institute of Quality) 2007 — 2007
Certified Competency Professional, Competency Management
Thomas International 2004 — 2004
Certified Assessor, Behavioral Profiling (DiSC) and Management Strategies
Loyola Institute Of Business Administration 2003 — 2004
Post Graduate Diploma, Human Resources Management, GPA 4.0
Meenakshi College For Women 1996 — 1999
Bachelor of Commerce (BCom), Commerce, Accounting, Business Statistics, Taxation, Auditing, GPA 4.0
Institute of Cost and Works Accountants of India - ICWAI 1996 — 1998
ICWA Inter, Cost and Financial Accounting, Auditing, Taxation, Business Laws
APEX Analytix, Inc. October 2014 - Present
Amvensys Technologies April 2013 - October 2014
R2 International, Bangalore May 2012 - April 2013
Nous Infosystems April 2010 - May 2012
Magna Infotech September 2009 - April 2010
Key Business solutions, USA September 2007 - August 2009
Siemens Information Systems Ltd May 2005 - August 2007
ACS 2003 - 2005
Skills
Microsoft SQL Server, WPF, .NET, WCF, ASP.NET MVC, jQuery, Windows Azure, T-SQL, SOA, SQL Azure, ASP.NET, UML, SQLServer 2008, C# 4.0, AJAX, VB.NET, Project Team Management, Design Patterns, SSRS, MVVM, Oracle BRM, ASP.NET Web API, Web Services, C#, XML, Agile Methodologies, JavaScript, LINQ
Education
Alagappa University 1997 — 1999
MSc Computer Science, Computer
Weld County January 2014 - Present
Xerox April 2013 - December 2013
Xerox March 2009 - May 2013
ACS December 1997 - March 2009
SCT November 1993 - December 1997
Weld County September 1985 - November 1993
Weld County September 1982 - September 1985
Skills
GIS, IT Management, Microsoft SQL Server, Databases, Database Design, Requirements Analysis, Disaster Recovery, Business Analysis, Visio, Project Management, ITIL, SQL, ESRI, Windows Server, Integration, Enterprise Architecture, Software Documentation, Leadership, Business Process...
Education
Aims Community College 1980 — 1982
Associate of Arts and Sciences (AAS), Computer Science
University of Northern Colorado 1975 — 1978
Pre-Medicine/Pre-Medical Studies - Environmental Studies
University High School 1972 — 1975
Atos April 2015 - August 2015
Xerox April 2012 - April 2015
Xerox July 2005 - March 2012
ACS July 2004 - June 2005
ACS December 1999 - June 2004
EDS July 1999 - November 1999
EDS April 1999 - June 1999
MCI Systemhouse January 1999 - March 1999
Skills
Outsourcing, CRM, Integration, Service Delivery, Management, Strategy, ITIL, Vendor Management, Team Management, Leadership, Strategic Planning, Data Center, Training, Governance, IT Service Management, Disaster Recovery, IT Management, IT Outsourcing, IT Strategy, New Business Development, Sales Operations, Budgets, Financial Modeling, Information Technology, Process Improvement, Finance, Service Management, Program Management, Executive Management, IT Operations, Infrastructure, SDLC, Business Analysis, Cloud Computing, Enterprise Architecture, PMP, Project Management, Solution Architecture, Software Documentation, SLA, Business Process..., Change Management, Business Process, Professional Services
Education
Angelo State University 1993 — 1995
MBA, Computer Science, GPA: 3.667
Angelo State University 1980 — 1985
BBA, Computer Science, GPA: 2.713
"Vina's Showcase" by Premier Designs Jewelry December 2014 - Present
Wells Fargo January 2012 - Present
Qualifications January 2012 - Present
World Harvest Ministries January 1991 - October 2010
US Dept of Commerce - Census Bureau April 2010 - June 2010
ACS July 2009 - February 2010
City of Phoenix - Equal Opportunity Department December 2000 - August 2006
Arizona Fair Housing Center March 1995 - December 2000
Skills
Strategic Planning, Research, Windows, Public Speaking, Microsoft Office, Team Leadership, Budgets, Outlook, Microsoft Word, English, Public Relations, Customer Service, Photoshop, Microsoft Excel, HTML, Social Media, Team Building, Editing, Negotiation, PowerPoint, Teaching, Management, Leadership, Coaching, Policy, Training, Leadership Development, Volunteer Management, Recruiting, Community Outreach, Time Management, Program Management, Marketing, Sales, Administration, Customer Satisfaction, Call Centers
Education
American Institute
Associate, Applied Science; Paralegal Studies
City of Phoenix Supervisor Academy
Graduate
Manhattan Bible Institute
Bachelor of Religious Education
Transworld Systems Inc. August 2015 - Present
Nomura Research Institute America, Inc. April 2014 - October 2014
Isuzu Finance of America, Inc. July 2010 - March 2014
Mitsubishi Int'l PolymerTrade Corporation March 2007 - July 2010
ACS July 2005 - September 2006
Mitsui Chemicals America Inc July 1998 - April 2004
Skills
Accounting, Accounts Payable, Accounts Receivable, Financial Analysis, Financial Reporting, General Ledger, Account Reconciliation, Cash Management, Microsoft Excel, Internal Controls, Financial Accounting, Cash Flow, SAP, NAVISION, Great Plain, JD Edwards, Month End Close, Daily Operations, Accruals, Variance Analysis, Finance, Financial Statements, Internal Audit, Bank Reconciliation, Financial Forecasting, Tax, GAAP, Human Resources, Forecasting, IFRS, CPA, Monthly Closing, Reporting & Analysis
Education
Walsh College
Master’s Degree, Accounting
都留文科大学 / Tsuru University
Bachelor of Arts (B.A.), Japanese Language and Literature
U.S. Department of Veterans Affairs March 2013 - Present
Technical Staffing Solutions / The Job Shop October 2012 - March 2013
ACS June 2012 - September 2012
Science and Engineering Services, LLC March 2010 - October 2010
United States Air Force 2001 - 2007
Skills
Supply Chain Management, Logistics, Supply Chain, Logistics Management, Warehousing, 3PL, Transportation, Warehouse Management, Supply Chain..., Transportation..., Freight Forwarding, Freight, International Logistics, Government, Customer Service, Military Experience, Defense, DoD, Management, Military, Operational Planning, Security Clearance, Program Management, Military Operations, Team Building, Leadership
Education
American Public University System 2006 — 2012
Bachelor of the Arts, Transportation and Logistics Management
Verizon October 2011 - Present
TreeHouse Foods September 2010 - April 2011
Dolby Laboratories July 2010 - September 2010
Metropolitan Transit Authority of Harris County March 2010 - June 2010
Axiom Consulting November 2009 - December 2009
ACS June 2009 - October 2009
RWD Technologies December 2006 - November 2008
Insight June 2005 - November 2007
Ciber 2003 - 2005
TMP Worldwide June 2002 - June 2003
Skills
SAP, ERP, Project Management, Instructional Design, SD, SAP Implementation, Training, SDLC, Program Management, Analysis, Software Documentation, Quality Assurance, Management, SAP ERP, Testing, Integration, SAP R/3, SAP HR, Leadership, End User Training
Education
Villanova University 2005 — 2005
SSBB, Six Sigma Black Belt
Algonquin College of Applied Arts and Technology 1981 — 1986
Certificate, Computer Sciences
University of Washington
BA Equivalency, Computer Sciences
CollectiveHealth, Inc. July 2014 - Present
Castlight Health 2010 - March 2014
independent March 2009 - September 2010
Credo Mobile/Working Assets August 2007 - March 2009
ACS August 2004 - August 2007
Zairmail 2003 - 2004
Calibrus 2000 - 2003
Phoenix Union High School District August 1994 - May 2000
Houle Books 1987 - 1994
Skills
Vendor Management, Sales, Contract Negotiation, Contact Center..., Start-ups, CRM, Project Planning, Online Advertising, Call Center, Workforce Management, Salesforce.com, SaaS, Customer Satisfaction, Customer Retention, Lead Generation, Customer Experience, Operations Management, Process Improvement, Team Leadership, Account Management, BPO, Customer Service, Leadership, Call Centers, New Business Development, Cross-functional Team..., Strategic Planning, Team Building, Management, Performance Management, Enterprise Software, Recruiting, Telecommunications
Education
Prescott College 1993 — 1994
Teaching Certificate
Arizona State University 1978 — 1983
B.A., English
University of California, Berkeley 1982 — 1982
Intensive Language Workshop, Latin
Prominent Title Agency May 2015 - August 2015
Independence Title Company April 2012 - May 2015
One West Bank October 2011 - April 2012
Gracy Title August 2011 - February 2012
ACS April 2009 - August 2011
DHI Title a DR Horton Company July 2004 - November 2008
Skills
Microsoft Office, Customer Service, English, Windows, Outlook, Escrow, Title Insurance, Closings, Administrative..., Real Estate Transactions, Single Family Homes, Residential Homes, Ramquest, Resales, Real Estate, Notary Public, Sellers, First Time Home Buyers, New Home Sales, Condos, HUD, Refinance, Property Management, Buyer Representation, FHA, Sales, Townhomes
Education
Computer Career Center a division of Vista College 1997 — 1999
Office Technology
Ventana Productions May 2015 - August 2015
Al-Jude (P.A.P) June 2013 - July 2013
ACS January 2006 - January 2011
Chains Trading Ltd. June 2010 - July 2010
Skills
Microsoft Excel, OmniGraffle, User Experience Design, HTML5, JavaScript, PowerPoint, Microsoft Word, Editing, Photoshop, Microsoft Office, Public Speaking, Financial Modeling, Digital Media, Singing, Music Production, Data Modeling, Social Networking, Statistical Data..., C++, Pro Tools, Pure Data, Teamwork, C, Customer Service, Event Planning, Recording
Education
American University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Finance
General Assembly 2015 — 2015
User Experience Design Immersive Program, UXDi
Cox Enterprises June 2012 - Present
Perceptis November 2011 - January 2012
RYLA Inc. December 2008 - October 2011
Asurion February 2008 - July 2008
Think Resources September 2005 - November 2007
ACS October 1998 - September 2002
Skills
Applicant Tracking..., Talent Acquisition, Onboarding, Technical Recruiting, Recruiting, Employee Relations, College Recruiting, Screening Resumes, Sourcing, Talent Management, HRIS, Internet Recruiting, Contract Recruitment, Human Resources, Benefits Negotiation, Screening, PeopleSoft, Taleo, Performance Management, Executive Search, Hiring, Workforce Planning, Interviews, Training, Management, Leadership, SDLC, Job Fairs
Education
Alabama Agricultural and Mechanical University 1992 — 1996
Bachelor of Science, Sociology
Milwaukie Care Center November 2013 - November 2014
Office Team June 2012 - August 2012
Office Team November 2011 - February 2012
Office Team December 2010 - January 2011
Providence Health & Services May 2010 - August 2010
Office Team July 2009 - October 2009
ACS September 2007 - March 2009
Central Coast Pathology Laboratory November 2006 - January 2007
Allan Hancock College December 2004 - June 2005
Pacific Coast Respiratory November 2001 - February 2003
Skills
ICD-9, CPT, HCPCS, EMR, Hard Copy Chart..., Data Entry, 10 Key, EOB, Insurance Claims, Keyboard Skills, Adjustments, Centricity, Misys, Medical Terminology, Anatomy, Scan, Fax, Copying, Filing, LaserArc, Logician software, Flowcast, Microsoft Word, Microsoft Excel, Access, Outlook, DSHS Insurance..., 3M Medical Coding..., Catering, Customer Service, Event Planning, Leadership, Management, Research, Teamwork, Time Management, Medical Records, Medical Billing, Appointment Scheduling, Telephone Skills, Receptionist Duties, Accounts Payable
Education
Clackamas Community College 2011 — 2011
General Education, 3.0
Mt. Hood Community College 2008 — 2010
Medical Coding Certificate; Medical Billing/Claims Analyst Certificate, Medical Insurance Coding Specialist/Coder, 3.0
Allan Hancock College 2003 — 2007
Payroll Certificate, Accounting, 3.0
Milwaukie High School 1988 — 1992
GED, General Education
Aimia Inc 2008 - Present
ACS February 2002 - 2008
Education
Amravati University 1994 — 1998
B.E Mechanical Engineering
EHR Evolution August 2015 - Present
Siemens Healthcare May 2012 - July 2015
CGC Southwest Management Services, LLC March 2011 - May 2012
Culbert Healthcare Solutions May 2008 - March 2011
Beacon Partners December 2006 - April 2008
ACS March 2006 - December 2006
Sisters of Charity of Leavenworth Health System January 2003 - March 2006
Kelsey-Seybold Clinic March 2001 - December 2003
Macgregor Medical Association October 1999 - March 2001
University of Texas Health Center August 1997 - October 1999
Skills
Revenue Cycle Management, EHR, Healthcare Consulting, Informatics, Software Documentation, Medical Billing, Business Intelligence, Process Improvement, Healthcare, HL7, Revenue Cycle, Payroll, Integration, EMR, Project Management, GL, Healthcare Information..., Practice Management, Managed Care, CRM, Training, HIPAA, MS Project, Hospitals, Leadership, Ambulatory, Healthcare Management, Physicians, Meditech, CPOE, Health Information..., Enterprise Software, Software Implementation, Epic Systems, Analysis, Healthcare Industry, Management, Siemens Soarian, Workflow Management, Physician Relations
Education
University of Texas at Tyler 1994 — 1997
Master of Business Administration (M.B.A.), MBA, 3.7
Ambassador University 1990 — 1994
Bachelor’s Degree, Management Information Systems, 3.4
Alpine Automation LLC July 2009 - Present
SAIC February 2009 - June 2009
EDS, an HP Company January 2007 - January 2009
EDS, an HP Company March 2005 - January 2007
JPMorgan Chase June 2004 - October 2004
US Department of Defense December 2003 - June 2004
McKesson April 2001 - October 2003
McKesson March 1999 - April 2001
ACS September 1998 - March 1999
Intel July 1998 - September 1998
Skills
IBM Tivoli, Netcool, BigFix, Integrated Service..., Enterprise Management..., ITIL, C4ISR, A/B testing, Information Security, Six Sigma, Cloud & Fog Management..., Enterprise Architecture, IT Service Management, Solution Architecture, Virtualization, Enterprise Software, Systems Management, Integration, Management, Incident Management, System Deployment, Business Development, VMware, IT Strategy, Cloud Computing, Data Center, Solaris
Education
UC Davis 1997 — 1998
Computer Science
American River College 1994 — 1997
Computer Science
Home place support services January 2012 - February 2013
ACS 2009 - January 2010
Walmart August 2003 - November 2003
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Strategic Planning, Team Building, PowerPoint, Sales, Sales Management, Public Speaking, Social Media, New Business Development, Inventory Management, Retail
Education
MedTech College-Lexington Campus 2012 — 2014
Biling and coding, WORKING TOWARD MY DEGREE
MCTC 2006 — 2010
Office System Technology
PaySpan, Inc. March 2011 - Present
ACS, a Xerox Company March 2010 - March 2011
PaySpan, Inc (old Payformance) December 2007 - May 2010
ACS March 2006 - November 2007
FBMC July 2002 - March 2006
Skills
Product Management, Project Management, HIPAA, Scrum, Management, PMP, Process Improvement, Software Project..., SDLC, Software Development, PMO, Agile Methodologies, Team Leadership, Program Management, Business Analysis, SQL, Integration, Vendor Management, Visio, Healthcare
Education
Minot State University 1999 — 2000
Master, Science in Management
Minot State University 1998 — 1999
Bachelor, Marketing
1995 — 1998
Bachelor, Management
ESRI May 2010 - Present
ACS February 2007 - May 2010
Project Partners July 2005 - February 2007
US Fish and Wildlife Service October 2004 - May 2005
Skills
ArcGIS Server, Cartography, Spatial Analysis, GIS, ESRI, ArcGIS, Databases, Geoprocessing, ArcView, Spatial Databases, ArcMap, ArcSDE, Data Management, Remote Sensing, ArcCatalog, ArcInfo, Geography, ERDAS Imagine, GPS
Education
Humboldt State University 2000 — 2005
BS, GIS
Claremont Graduate University - Center for Information Systems and Technology
Claremont Graduate University - Center for Information Systems and Technology
Claremont Graduate University - Center for Information Systems and Technology
Claremont Graduate University - Center for Information Systems and Technology
Claremont Graduate University - Center for Information Systems and Technology
Claremont Graduate University - Center for Information Systems and Technology
Upland Software February 2014 - Present
Xerox Business Services August 2013 - January 2014
Xerox Federal Solutions, LLC June 2012 - August 2013
ACS A Xerox Company August 2008 - August 2013
ACS April 2006 - October 2008
Stuart Grey January 2000 - June 2005
Merkle Inc. 1996 - 2000
Skills
SDLC, ISO9001:2008 Lead..., CIO-SP3 GWAC Program..., Software Development, Program Management, Change Management, Management, Six Sigma, Requirements Gathering, Testing, Databases, Networking, Business Development, Integration, Business Process, Training, PMP
Education
American University 1991 — 1993
MA, International Conflict Mediation
Marymount College Tarrytown, NY 1985 — 1989
Political Science
Hyundai Capital America November 2013 - Present
PSCU September 2013 - April 2014
Cambia Health Solutions April 2013 - September 2013
Career Education Corporation June 2009 - April 2013
Telelanguage Inc April 2008 - June 2009
ACS September 2005 - February 2008
ACS April 2004 - October 2005
ACS July 2002 - April 2004
Skills
Inbound Marketing, Workforce Management, Change Management, Call Center, Outlook, Customer Satisfaction, Oracle, Access, Customer Service, Teamwork, Project Management, Microsoft Office, Avaya, Team Leadership, Management, Training, Conflict Resolution, Strategic Planning, Analysis, Contact Centers, Leadership, Call Centers, Project Planning, Time Management, Staff Development, CRM, Team Building, Recruiting, Public Speaking, Employee Training, Strategy, Process Improvement, Coaching, Leadership Development, Human Resources, Customer Experience, Sales Operations, Networking, Process Scheduler, Performance Management, Microsoft Excel
Education
American InterContinental University 2011 — 2012
Associates, Business Administration, 3.6
Colton High School 1998 — 2002
General Studies
GE Money December 2006 - Present
Today's Tec October 2006 - May 2011
Morelco Systems, Inc. June 2006 - May 2011
ACS Healthcare Solutions 2002 - 2006
ACS 2002 - 2006
Protocol Communications 1999 - 2001
Education
Albertus Magnus College
Avnet January 2012 - Present
Federal Mogul September 2007 - January 2012
ACS March 2007 - August 2007
Burton Snowboards January 2007 - February 2007
Owens Corning February 2006 - December 2006
SAP March 2005 - January 2006
Satlynx August 2003 - February 2005
ROTECH Transmissions Pvt Limited February 2001 - February 2003
Skills
SAP ERP, SAP Basis, ERP, SAP, SAP Netweaver, ECC, Business Intelligence, SAP Portal, SAP Implementation, SAP R/3, SAP XI, SAP Solutions, ABAP, SAP BW, SAP BI, Oracle, IDOC, SAP SRM, AIX, Data Migration, SAP SCM, SAP Solution Manager, SLES, SAP CRM, SAP SD, Enterprise Portals, SAP HANA
Education
Hochschule Karlsruhe - Technik und Wirtschaft
Masters, Information Technology
Jawaharlal Nehru Technological University
B-Tech, Mechanical Engineering
Social Interest Solutions September 2012 - Present
CVS Caremark Corporation November 2009 - August 2012
Your Healthcare Management Consultant March 2009 - November 2009
GE Healthcare March 2008 - March 2009
ACS 2002 - 2008
BearingPoint (formerly KPMG Consulting) December 2000 - October 2002
Catholic Healthcare West August 1999 - December 2000
Meridian Health Care Management August 1996 - June 1999
The Orthopedic Clinic Association June 1993 - August 1996
Skills
Management, Recruiting, Project Management, Process Improvement, Leadership, Healthcare Information..., Budgets, Policy, Healthcare Management, Project Planning, Business Process, MS Project, Revenue Cycle, Analysis, Business Development, Hospitals, Program Management, Strategic Planning, Healthcare, Contract Negotiation, SDLC, PMP, Outsourcing, Healthcare Industry
Education
Arizona State University
B.S., Exercise Science
Arizona State University West
MBA, Business - Healthcare Management
Project Management Institute
Project Management Professional (PMP)
ACS 2009 - 2010
Bank of America May 1998 - December 2008
Education
Arapahoe Community College
ACS Technologies December 2010 - Present
ACS 2010 - Present
Dave's Killer Bread November 2009 - November 2010
White Tie Inc. November 2009 - May 2010
Clean Water Specialists August 2004 - August 2007
Education
Abilene Christian University 2000 — 2000
NTT Data Federal Services November 2012 - Present
Pragmatics, Inc. January 2011 - November 2012
ACS July 2009 - December 2010
Verizon Business February 2004 - July 2009
Verizon Business July 2006 - November 2007
Verizon Business (formerly MCI) 2004 - June 2006
RCI Group August 2001 - August 2003
PSINet 1999 - 2001
Merrill Lynch November 1993 - May 1999
Skills
Business Development, Program Management, Strategic Planning, New Business Development, SaaS, Solution Selling, Strategic Partnerships, Business Strategy, Cloud Computing, Account Management, Salesforce.com, Management Consulting, Management, Leadership, Strategy, Networking, Training, Team Building, Go-to-market Strategy, Professional Services, Sales, Lead Generation, Business Intelligence, Human Resources, Product Marketing, Enterprise Software, Start-ups, Direct Sales, Security, Team Leadership, Product Management, CRM, Telecommunications, Business Analysis, Project Planning, Project Management, Outsourcing, Marketing, Analysis, Business Planning, Cross-functional Team..., Vendor Management, Integration, IT Strategy, Business Process..., Consulting, Active TS/SCI Clearance, Government, Process Improvement, Competitive Analysis
Education
University of Maryland - Robert H. Smith School of Business 2002 — 2005
MBA
American University - Kogod School of Business 1987 — 1991
BSBA
Blackhawk Network August 2011 - Present
Wells Fargo Bank March 2010 - June 2011
Chevron April 2006 - January 2010
Microsoft June 2005 - March 2006
MMC Technology, Maxtor November 2000 - June 2005
Merant/Micro Focus May 1998 - October 2000
Serena Software January 1997 - April 1998
ACS February 1993 - January 1997
Various 1980 - February 1993
Skills
.NET, ASP.NET, SQL Server, XML, COM, HTML, Integration, WCF, C#, Visual Basic, IIS, Active Directory, System Design, WMI, Web Services, VSS, Visual Studio, VBScript, SOA, AJAX, MSMQ, VB.NET, Agile, SDLC, JavaScript, ADO.NET, Object Oriented Design, SSRS, Web Applications, SOAP
Education
University of Maryland College Park 1976 — 1979
Bachelor's Degree, Business Administration and Management, General
American River College 1970 — 1972
Associate's Degree, Business Administration and Management, General
Vanderbilt University Medical Center April 2012 - Present
PMI - Nashville Chapter January 2013 - Present
PMI - Nashville Chapter December 2010 - December 2012
International Institute of Business Analysis - Middle TN June 2010 - June 2012
HCA November 2011 - March 2012
Healthways / HP - Enterprise Services November 2008 - October 2011
ACS October 2007 - October 2008
MSI,Inc July 2005 - October 2007
Acro US 2000 - 2005
Acro India 1998 - 2000
Skills
SDLC, Healthcare Information..., Visio, Customer Service, Business Analysis, Vendor Management, Process Improvement, Cross-functional Team..., Analysis, Project Management, Proposal Writing, Quality Assurance, Training, Integration, Software Documentation, Program Management, Leadership, Software Development, Agile Methodologies, Business Process..., Healthcare, Systems Analysis, Business Process, Requirements Analysis, Risk Management, SharePoint, Databases, HIPAA, Requirements Gathering, Management, IT Management, Testing, Microsoft SQL Server, Software Project..., Business Intelligence, CRM, Data Warehousing, MS Project, Change Management, Information Technology, Consulting, PMP, Enterprise Architecture, Project Planning, ITIL, Disaster Recovery, IT Strategy, Data Analysis, Project Portfolio..., Team Leadership
Education
Vladimir State University 1990 — 1995
AFBBS
Xerox August 2008 - Present
ACS October 2001 - August 2008
Lockheed Martin 1998 - 2001
Skills
Software Development, Microsoft SQL Server, SDLC, Operating Systems, jQuery, Software Project..., IVR, Requirements Analysis, SQL, XML, Web Services, JavaScript, Architecture, Unix, Cloud Computing, Agile Methodologies, Databases, Business Analysis, Eclipse, Java, SaaS, C++, Linux, Java Enterprise Edition, HTML, UML, Integration, Software Documentation, Enterprise Architecture, Software Engineering, C#, Enterprise Software, Python, C, Visio, Telecommunications, MySQL, COBOL, AJAX, ITIL, Mobile Applications, SharePoint, JSON, Windows, Testing, CSS, IT Management, SIP, Architectures
Education
Kiivs'kij Deržavnij Universitet Tehnologij ta Dizajnu 1983 — 1989
Bachelor of Science (BS), Radio, Television, and Digital Communication
Xerox February 2010 - Present
ACS January 2005 - February 2010
Skills
Business Analysis, Change Management, SDLC, Service Delivery, Business Process..., Process Improvement, Outsourcing, Requirements Analysis, Vendor Management
Education
Kazan State Technological University 1981 — 1985
Analysts International May 2008 - Present
Motricity July 2006 - Present
ACS 2012 - 2014
MRM Worldwide 2010 - 2011
Jackson National Life September 2004 - July 2006
Skills
SOA, Spring
Education
University of Dayton 2001 — 2004
MS, Electrical and Computer Engineering
Acharya Nagarjuna University 1995 — 1999
B-Tech, Intrumentation
Velagapudi Ramakrishna Siddhartha Engineering College 1995 — 1999
B.Tech, Intrumentation Engineering
HMSHost June 2012 - Present
Radius Technology Group, Inc. August 2011 - June 2012
AboutWeb August 2010 - August 2011
Design To Delivery Inc April 2006 - August 2010
American University August 2007 - July 2008
WVSA Arts Connection 2004 - 2005
ACS 2001 - 2004
American University 1997 - 2001
Skills
Proposal Writing, Editing, Copywriting, Content Development, Marketing Communications, Grant Writing, Graphic Design, Writing, Web Content Management, Corporate Communications, Plain Language, Photoshop, Illustrator, InDesign, Adobe Creative Suite, Management Consulting, Training Delivery, Proposal Management, Proposal Review, Design Strategy, Digital Photography, ITIL, Publication Development, Prezi, Keynote, Creative Writing, Management, Social Media, Marketing, Training, Copy Editing, Nonprofits
Education
Yale University - Yale School of Management 2015 — 2015
Certificate, Business Perspectives for Creative Leaders
American University 1995 — 2000
MA, BA, Literature
ACS
Skills
Service Delivery, Software Documentation, Data Center, ITIL, Incident Management, IT Service Management, Call Center, Process Improvement, Troubleshooting
Education
Lvivskij Deržavnij Institut Fizicnoj Kul'turi 1988 — 1991
ACS Government Healthcare Solutions April 2005 - Present
ACS 2001 - Present
Skills
Business Process..., Microsoft Office, Process Improvement, Program Management, Data Analysis, Business Analysis, Microsoft Excel, Strategic Planning, Customer Service, Vendor Management, Analysis, Business Process, Team Building, Project Management, Visio, Software Documentation
Education
Alcorn State University 1989 — 1994
ACS Programmer AnalystS2Tech1999 - 2007
CSC - Computer Sciences Corporation 2004 - 2005
Skills
Requirements Analysis, Testing, SDLC, SQL, Systems Analysis, COBOL, Software Project..., Mainframe, Business Analysis, Process Improvement, Integration, Software Development, SharePoint, SOA, Enterprise Architecture, Unix, Solution Architecture, Agile Methodologies, Disaster Recovery, Web Services, DB2, Visio, Databases, Software Documentation, PMP, Java Enterprise Edition, Oracle, Business Intelligence, Agile Project Management
Education
Acharya Nagarjuna University 1988 — 1991
TechSapient Inc (Independent Consulting) September 2006 - Present
TechSapient Inc January 2009 - Present
APICS 2009 - November 2012
Arizona Chemical August 2011 - January 2012
Houghton Mifflin Harcourt January 2011 - September 2011
BearingPoint January 2008 - December 2010
ACS February 2007 - October 2007
TechSapient Inc September 2006 - January 2007
Deloitte Consulting March 2006 - July 2006
Ciber Inc June 1996 - March 2006
Skills
SAP APO, Supply Chain Management, SAP Implementation, Procurement, SAP SRM, Analysis, Project Planning, ERP, Management, Business Process, SAP, Integration, Business Process..., Supply Chain, SAP R/3
Education
Birla Institute of Technology and Science, Pilani
MS, Electronics & Control Engg
Amravati University
BE, Electronics Engg
Experis August 2015 - Present
Kurtz & Company, P.C. October 2014 - April 2015
PVR Partners, LP January 2010 - July 2014
Regency Gas Services August 2008 - December 2010
ACS June 2008 - August 2008
Intuit July 1999 - March 2007
Turnage & Company, P.C. January 1999 - April 1999
Affiliated Computer Services January 1981 - December 1998
Skills
Accounting, Tax, Fixed Assets, Corporate Tax, Tax Accounting, Income Tax, Tax Research, CPA, Sales Tax, Analysis, Tax Law
Education
The University of Texas at Arlington 1994 — 1999
Master's degree, Taxation
Amberton University 1990 — 1994
B.B.A., Accouting
ACS Technical EngineerConvergy's/MicrosoftMarch 2002 - August 2004
Philly's Finest March 2001 - May 2002
Education
Argosy University 2001 — 2003
PM3 Consulting, LLC October 2011 - Present
ACS May 2010 - October 2011
ACS September 2009 - September 2010
ACS March 2006 - September 2009
SoftMed Systems, Inc 1999 - 2005
Primavera Systems 2002 - 2003
USEC 1996 - 1998
Skills
Proposal Writing, Program Management, Integration, SDLC, PMO, Management Consulting, PMP, Process Improvement, SharePoint, Requirements Analysis, Software Documentation, Software Development, Software Project..., Vendor Management, Project Management, Agile Project Management, Healthcare Information..., Agile Methodologies, Project Portfolio..., Management, Project Delivery, CRM
Education
American University 1996 — 1998
Broadcast Journalism
Brigham Young University - Idaho 1992 — 1994
Associate of Arts (AA), Broadcast Journalism
Cognizant Technology Solutions July 2013 - Present
Xerox July 2010 - July 2013
ACS August 2005 - June 2010
Skills
Business Analysis, Requirements Analysis, SQL, SDLC, Requirements Gathering, Data Analysis, Microsoft SQL Server, Analysis, Visio, Oracle, PL/SQL, Unix, SharePoint, Software Project..., Databases, Project Management, Agile Methodologies, XML
Education
Alabama Agricultural and Mechanical University 2002 — 2004
Master of Science (MS)
DHAP Digital December 2006 - Present
ACS March 2005 - October 2006
ACS August 2002 - March 2005
Ubiquity Enterprise Solutions Inc. January 2002 - December 2002
SBI Online Inc. May 2001 - December 2001
marchFIRST August 1999 - May 2001
Education
Arizona State University 1996 — 1997
Masters, Computer Science
Jawaharlal Nehru Technological University 1991 — 1995
Bachelors Degree, Computer Science
Systech Logics PresidentSystech Logics2010 - Present
Capgemini 2009 - 2010
ACS 2006 - 2008
Lockheed Martin January 2003 - 2006
Primussoft November 1996 - 2003
VISAKHAPATNAM STEEL PLANT January 1997 - November 1998
Skills
Requirements Analysis, Vendor Management, Data Warehousing, Business Intelligence, Business Analysis, SDLC, Databases, SQL, Oracle, Software Project..., Project Management, XML
Education
Andhra University 1989 — 1993
Bachelor of Engineering (B.E.), Computer Engineering
Waterbury Hospital August 2011 - Present
Waterbury Hospital November 2009 - August 2011
ACS August 2008 - November 2009
Eastern Maine Healthcare Systems January 2005 - August 2008
Skills
CPOE, Cerner, HIPAA, Integration, Healthcare Information..., Hospitals, Leadership, EHR, EMR, Project Management, Process Improvement, Healthcare, Informatics, Vendor Management, Information Security..., Strategic Planning, Management, Communication, Change Management, Network Security, Risk Assessment, Department..., Cross-functional Team..., Coaching, Strategy, Security, Budgets, PharmNet, Vendor Contracts, Capacity Planning, Building Relationships, Engaging Public Speaker, SharePoint, Software Documentation
Education
Husson University 2006 — 2008
Masters, Business
Arizona State University 1997 — 2001
B.A., Psychology
Indiana University School of Medicine September 2015 - Present
Indiana University School of Medicine July 2014 - Present
Indiana University School of Medicine September 2011 - June 2014
Indiana State Department of Health June 2010 - August 2011
American Academy of Osteopathy August 2008 - May 2010
ACS October 2006 - August 2008
Skills
Public Health, Health Promotion, Health Education, Program Development, Program Evaluation, Public Speaking, Wellness, Grant Writing, Data Analysis, Database Administration, Research, Higher Education, Community Outreach, Epidemiology, Prevention, Grants, Health Policy, Community Health, Community Development
Education
A.T. Still University of Health Sciences 2010 — 2013
Doctorate in Health Education, Public Health Education and Promotion, 4.0
Indiana University School of Medicine 2003 — 2006
Masters, Public Health
Victorious Enterprises 2011 - Present
APA 1990 - 2011
IBM Global Services May 2006 - November 2010
ACS 2005 - 2006
Victorious Enterprises July 2003 - September 2005
HCA 1996 - 2003
Ingram Distribution Group 1986 - 1996
Skills
Strategic Planning, Leadership Development, Process Improvement, Change Management, Leadership, Team Building, Management, Training, Business Strategy, Payroll, Public Speaking, Performance Management, Employee Relations, Business Process..., Customer Service, Project Management, Budgets, Team Leadership, Coaching, Organizational..., Recruiting, Management Consulting, Customer Experience, Talent Management, Business Process, Consulting, Outsourcing, Organizational..., Time Management, Relationship Management, Mergers & Acquisitions, Accounting, Program Management, Mentoring, Business Analysis, Software Documentation, Operations Management, Analysis, Team Management, Account Management, Vendor Management, Service Delivery
Education
Amarillo College
Accounting, English
American Payroll Association
Payroll
Chenega Technology Services Corporation November 2006 - Present
ACS April 2003 - November 2006
Education
American University 2001 — 2003
Mundelein College 1976 — 1982
BS, Communications
MHM Services, Inc. Director, Employee Relations & BenefitsMHM Services, Inc.December 2005 - Present
ACS 2002 - 2005
Education
American University 1963 — 1967
ACS 2008 - Present
TSYS Prepaid June 2006 - April 2008
Skills
Java Enterprise Edition, Java, Requirements Gathering, Web Applications, SOA, Unix, SDLC, Software Development, Enterprise Architecture, Agile Methodologies, Web Services, Hibernate, XML, AJAX, Requirements Analysis, Spring, SQL, Weblogic, Scrum, Business Analysis
Education
Acharya Nagarjuna University 2001 — 2004
Thompson Technologies February 2015 - Present
..... February 2014 - January 2015
SAIC February 2011 - February 2014
Datum Software December 2009 - November 2010
Lockheed Martin January 2005 - December 2008
Lockheed Martin IS&GS 2003 - 2005
ACS 1999 - 2003
Skills
Firewalls, Security+, Security, Cisco Technologies, Routers, Switches, VPN, WAN, Windows Server
Education
Capella University 2005 — 2009
BS, Information Technology
American Intercontinental University 2002 — 2003
AA Business Admin
Douglas County School District August 2014 - Present
Clever Container February 2014 - January 2015
Dzilth-na-o-dith-hle Community Grant School August 2012 - May 2014
Coastal Chemical, LLC June 2010 - January 2012
Williams Energy February 2008 - January 2010
S.M. Stoller July 2005 - August 2007
ACS February 2004 - June 2005
TECO-Westinghouse Motor Company October 2001 - January 2004
Skills
Employee Relations, Interviews, Performance Management, Microsoft Excel, Customer Service, Microsoft Office, Windows, Management, Research, Recruiting, Policy, Program Management, Common Core State..., Lesson Planning, Teaching, Mathematical Modeling, Mathematics Education, Mathematics, Social Studies, Science, Teaching Reading, Language Arts, Benefits, Invoicing, Change Management, Budgeting, Problem Solving, Scheduling, Excel, Supervisory Skills, Word, Accounting, Interviewing, Employee Benefits, Databases, Promethean Board, AIMSweb, Leadership, Human Resources, Training
Education
Adams State College 2011 — 2014
MA, School Counseling
Santa Fe Community College 2011 — 2013
Cert, Elementary Teaching K-8
Bellevue University 2008 — 2009
BS, Behavioral Science
Austin Community College 2002 — 2004
AAS, Management
Hewlett-Packard November 2013 - Present
Dextra Technologies August 2012 - October 2013
ACS July 2007 - September 2011
Intercall July 2006 - July 2007
UNITEC 2001 - 2007
Softtek April 2004 - August 2006
Schlumberger 2000 - 2001
Skills
SQL, Program Development, Project Management, Databases, Technical Support, JavaScript, Oracle, Perl, Microsoft SQL Server, Java, Quality Assurance, Servers, Networking, Programming, C++, XML, Team Leadership, Strategic Planning
Education
Fundación Arturo Rosenblueth para el Avance de la Ciencia, A.C. 1996 — 1999
Master in Science, Telecomm
Universidad La Salle, A.C. 1990 — 1995
Engineer, Cybernetic
Meharry Medical College 2011 - Present
Healthcare Compliance Association 2011 - 2011
New York City Civil Service Commission September 2008 - May 2010
ACS 2002 - 2008
MELLON HR & IS 2002 - 2005
Education
New York Law School 2006 — 2010
Carnegie Mellon University 1998 — 2000
MS, Public Policy and Management
Alcorn State University 1994 — 1998
BS, Agronomy/Biology
Bar Bri
General Transmissions Inc. December 2013 - Present
ACS December 2008 - November 2013
Wagon Automotive May 2005 - December 2008
Hella 2000 - 2004
Groupe SEB 1988 - 2000
Skills
Kaizen, SMED, Lean Manufacturing, 5S, Continuous Improvement, TS16949, Value Stream Mapping, Process Engineering, Automotive, Operations Management, Manufacturing, Engineering Management, Quality Management, Engineering, Toyota Production System
Education
ECAM Lyon 2010 — 2011
Master, Lean Management and Continuous Improvement
Université de Caen Basse Normandie 1982 — 1985
Production Engineering
University of Colorado July 2012 - Present
Timemark LLC May 1993 - Present
Metropolitan State University of Denver June 2011 - June 2013
University of Colorado October 2009 - July 2012
ISPI - Front Range Chapter 2010 - June 2011
ACS January 2008 - July 2009
Metropolitan State College of Denver 2001 - 2006
Avaya 2000 - 2001
Alcatel-Lucent 1996 - 2000
AT&T 1993 - 1996
Skills
Instructional Design, E-Learning, Learning Management..., Multimedia, Adobe Creative Cloud, Captivate, Adobe Presenter, Camtasia, W3C Accessibility, Blended Learning, Distance Learning, Adult Education, Curriculum Design, ADDIE, Instructor-led Training, Learning Management, Moodle, Technical Writing, Instructional Technology, Needs Analysis, Web 2.0, Educational Technology, Higher Education, SCORM, Mobile Learning, Dreamweaver, CMS, Professional Services, Flash, Solaris, Call Center Development, Performance Improvement, Microsoft Office, Adobe Acrobat, Adobe Creative Suite, CSS, Web Design, XHTML, UNIX System V, Informix, Networking, Graphic Design, JavaScript, Photography, Photoshop, Video Editing, Audio Editing
Education
University of Colorado Denver 2006 — 2009
MA, Instructional Design: eLearning Design and Implementation, 4.0
University of Colorado Denver 2007 — 2008
DeE Masters Cert, eLearning Design
Metropolitan State College of Denver 2004 — 2006
BS, Computer Integrated Technologies, Magna Cum Laude
University of Denver 1993 — 1995
CIS Masters Cert, Computer Information Systems
Community College of Denver 1981 — 1984
ASSOC, Applied Sciences: Photography
Adams State College 1970 — 1970
West High School - Denver 1967 — 1969
HS Diploma
Jackson Makerspace May 2014 - Present
Consumers Energy October 2013 - Present
Xerox State and Local Solutions, Inc. April 2012 - July 2013
ACS April 2006 - June 2012
ACS March 1999 - April 2006
Continental Circuits Company October 1995 - January 1997
Skills
Strategic Planning, Software Development, SDLC, Software Project..., Oracle PL/SQL..., Project Management
Education
Arizona State University 1996 — 1999
Computer Science
Michigan Technological University 1987 — 1991
BSME, Mechanical Engineering
CRS Temporary Housing September 2013 - Present
ACS June 2004 - September 2012
Skills
Requirements Analysis, Business Analysis, Vendor Management, Requirements Gathering, Process Improvement, Business Process..., Program Management, SDLC, Call Centers, Software Documentation, Project Management, Business Process, Outsourcing, Cross-functional Team...
Education
Arizona State University 2001 — 2004
BA, Political Science
Texas Instruments February 2002 - Present
ACS March 2000 - February 2002
Fujitsu September 1998 - March 2000
Education
Alcorn State University 1991 — 1993
Agricultural Science
Celgene Corporation January 2009 - June 2014
ACS March 2003 - November 2008
Skills
Crystal Reports, Databases, Sage CRM, Visual Basic
Education
Kiev State College of Transport Communication 1983 — 1988
BS, Information Systems
Plateau Pediatrics June 2013 - Present
ACS 2004 - Present
Cumberland Medical Center 2010 - June 2013
Cumberland Medical Center 2001 - 2010
Personal Home Health 1999 - 2002
NHC 1998 - 1999
Cumberland Medical Center 1997 - 1999
Cumberland Medical Center 1995 - 1998
Skills
Healthcare, Hospitals, Healthcare Management, Nursing, Revenue Cycle, Medicare, HIPAA, Meditech, Physicians, JCAHO, Home Care, Patient Safety, Healthcare Industry, Acute Care, Disease Management, Inpatient, Quality Improvement, Health Insurance, Emergency Medicine, Radiology, Public Speaking, Utilization Management, Customer Service, Revenue Cycle Management, Physician Relations, Healthcare Consulting, EMR, Practice Management, Case Managment, Six Sigma, Forecasting, Medicaid, Managed Care, Pediatrics, Leadership, Medical Imaging, EHR, Healthcare Information..., Accreditation, Performance Improvement, BLS, Medicine, Medical Compliance, Patient Education, Provider Relations, ICD-9, Patient Advocacy, Informatics, Credentialing, Critical Care
Education
American Intercontinental University 2007 — 2007
MBA, Accounting & Finance
American Intercontinental University 2006 — 2007
MBA, Healthcare Management
American Intercontinental University 2005 — 2006
BBA, Healthcare Management
Tulane University - A.B. Freeman School of Business 2004 — 2005
Micro MBA, Business
Roane State Community College 1991 — 1995
RN, Nursing
Booz Allen Hamilton December 2006 - Present
SAIC June 2003 - December 2006
ACS October 2002 - June 2003
Keane March 2001 - May 2002
Struxicon July 2000 - March 2001
Smart Link Corporation June 1999 - May 2000
Skills
Scrum, Agile Methodologies, Software Development, Project Management, Web Applications, JavaScript, PL/SQL, Oracle, Requirements Gathering, Process Improvement, Software Project..., Requirements Analysis, Java, Software Engineering, XML, PMP, Software Design, CSS, AJAX, Certified Scrum Master..., HTML, Web Development, Agile Project Management, Eclipse, SDLC, Web Services, Retrospectives, Software Requirements, Java Enterprise Edition, C#, .NET, Windows XP, JSP, Test Driven Development, Subversion, XP, ASP, User Stories, Project Planning, Risk Management, Stakeholder Management, Continuous Integration, Kanban, ITIL v3 Foundations..., Lean Software...
Education
Chernihiv State 'T.G. Ševcenko' Pedagogical Institute 1990 — 1995
BS, Mathematics
LiveHealthier March 2013 - Present
SnappCloud July 2012 - March 2013
ABC Imaging June 2010 - July 2012
CTIS October 2009 - May 2010
FINRA June 2009 - September 2009
ACS February 2009 - March 2009
FINRA February 2007 - January 2009
Target Labs, Inc. February 2006 - January 2009
buySAFE, Inc. June 2006 - November 2006
Citrix Systems February 2006 - June 2006
Skills
.NET, Web Services, XML, ASP.NET, WCF, C#, HTML, Visual Studio, Ext JS, AJAX, Subversion, Software Development, jQuery, JavaScript, CSS, JSON, TFS, Agile Methodologies, ASP.NET MVC, NHibernate, Oracle, Unit Testing, Continuous Integration, OOP, Design Patterns, REST, LINQ, MVC, NUnit, OOAD, Database Design, Agile, EXT.NET, Sencha, Team Leadership, HTML 5, MIOS, ZWave, AngularJS, Backbone.js, Web Services API, LESS, JIRA, Git, SASS, Responsive Web Design, Entity Framework, Objective-C, Jenkins, IonicFramework
Education
Poltava State 'V.G. Korolenko' Pedagogical Institute 1997 — 2002
4, Computer science, applied mathematics and phisics
Paypal August 2011 - Present
ACS 2008 - 2009
Wipro Technologies 2005 - 2008
Tata Consultancy Services 2001 - 2005
Skills
SQL, Agile Methodologies, Web Services, Microsoft SQL Server, ClearCase, Unix Shell Scripting, Java, SOA, Eclipse, XML, Design Patterns, Perl, SOAP, Java Enterprise Edition, Scrum
Education
Sri Padmavati Mahila Viswavidyalayam 1998 — 2001
Master of Computer Applications (MCA), Computer Science, Gold Medal
Georgia Quick Start October 2012 - Present
Center for Teacher Effectiveness 2006 - 2015
Center for Teacher Effectiveness 2006 - 2015
nextwave June 2011 - October 2012
Next Wave Advocacy, Inc August 2011 - September 2012
ACS August 2007 - May 2011
athens christian school 2007 - 2011
banks county high school 2004 - 2007
Skills
Music, Editing, Public Speaking, Teaching, Fundraising, Video, Coaching, Nonprofits, Training, Social Media, Sound, Television, Social Networking, Volunteer Management, Musicians, Team Building, Toastmasters, Education Reform, Non-profits, Creative Writing, Copywriting, Educational Leadership, Continuous Improvement, DMAIC, DMEDI, Lean Manufacturing, Lean Six Sigma, Instructional Design, Recording, Advertising
Education
Appalachian State University 2000 — 2001
M.M.E., Music Education
University of North Florida 1991 — 1994
B.A., Music
Florida State University 1986 — 1989
Wolfson High School 1983 — 1986
Myriad Genetics January 2014 - Present
Myriad Genetics September 2009 - December 2013
Kelly Scientific Resources September 2006 - April 2011
ACS June 2003 - May 2009
Abbott Laboratories November 2001 - August 2002
Skills
Testing, Quality Management, Cross-functional Team..., Team Leadership, Analytical Skills, Management, Animal Behavior, Animal Husbandry, Animal Nutrition, Construction Drawings, Farm Equipment, Environmental Science, Laboratory, Biotechnology, Microsoft Office, Research, Molecular Biology, Microsoft Word, Microsoft Excel, DNA, Quality Control
Education
Science and Research Institute of Sheep Breeding and Goat Breeding 1981 — 1985
PhD
Kuban State Agrarian University (KubSAU) 1974 — 1979
BS
ACS Development of new business relationships - maintain and grow the existing account base.Director, Sales and Account ManagementACSApril 2014 - Present
ACS November 2011 - April 2014
Skills
Physical Security, Surveillance, Security Operations, Close Protection, Biometrics, CCTV, Security Training, Access Control, Personnel Security, Event Security, Video over IP, Alarm Systems, Video Analytics, Fire Alarm, IP Cameras, Sales, Team Building, Sales Management, Account Management, Solution Selling, New Business Development, Direct Sales, Leadership
Education
Adrian College
Bachelor of Arts (BA), Speech, Communications, and Broadcasting
Adrian College
Bachelor of Arts (B.A.) Speech, Communications, Speech, Communications Broadcasting and Theatre
United States Air Force June 2006 - Present
CH2M HILL May 2004 - June 2006
ACS 2001 - 2004
San Diego State University 1998 - 2000
Skills
Geography, ArcGIS, Spatial Analysis, GIS, Cartography, Geomatics, ESRI, Statistics, Team Building, GPS, Aerial Photography, Remote Sensing
Education
Arizona State University
BS, Geography
San Diego State University-California State University
MA, Geography
ACS February 2009 - Present
Affiliated Computer Services (now Xerox) 2008 - Present
ACS, a Xerox company 2008 - Present
ACS February 2008 - July 2012
EDS Group 1987 - 2004
Education
University of Santo Tomas 1962 — 1964
Guagua National Colleges 1955 — 1962
Atos NAO ITO July 2015 - Present
ACS March 2005 - Present
Hitachi Data Systems December 2004 - January 2005
BlueStar Solutions March 2000 - December 2003
Skills
Storage, SAN, Data Center, Storage Area Networks, Disaster Recovery, Vendor Management, ITIL, Servers, Solaris, IT Management, Virtualization, Brocade, HP, Enterprise Storage, Fibre Channel, Integration, NAS, Netbackup
Education
Aquinas College 1989 — 1992
Associate of Science, Business Administration
Ethio-American Family Services 2008 - Present
Civil Service for Federal Gov't August 2008 - May 2011
WEST CENTRAL GEORGIA REGIONAL HOSPITAL September 2008 - August 2010
Healthfield Home Infusion Gentiva Health Services - March 2005 - 2008
ACS 2003 - 2004
Emory Healthcare 2002 - 2003
Skills
Pharmacists, Medicaid, Clinical Research, Disease Management, Pharmacy Automation, Healthcare, Managed Care, Pharmacy Benefit..., Pharmacy, Healthcare Management, Medication Therapy..., Healthcare Information..., Hospitals, EMR, Clinical Pharmacology, Informatics, Diabetes, Utilization Management, Medicare
Education
Mercer University 1998 — 2002
Pharm.D., Pharmacy
Albany State University 1994 — 1998
B.S., Biology
Traffic Technologies February 2013 - Present
ACS September 2010 - Present
Telvent 2004 - 2010
TransCore 1994 - 2004
Digital Equipment Corporation 1980 - 1994
Eaton Peabody Lab 1976 - 1979
Skills
Traffic Engineering, Transportation..., Transportation Planning, Road Traffic, Highways, Traffic Management, Transportation, Public Transport, Integration, Systems Engineering, System Design, Program Management, Road, Civil Engineering, Software Development, Rail, Engineering, Project Management, Light Rail, System Architecture, Proposal Writing, GIS, Databases
Education
Arizona State University
Architecture
Boston University - School of Engineering
Bachelor of Science (B.S.), Systems Engineering
Milliman January 2014 - Present
Xerox January 2008 - January 2014
ACS February 1999 - July 2008
Aon May 1997 - September 1998
WatsonWyatt May 1994 - April 1997
Skills
HRO, Vendor Management, Compensation & Benefit, Pension Administration, Defined Benefit, Defined Contribution, Offshore Outsourcing, Offshore Management, BRD, CEBS, Benefits Administration, Retirement, Payroll, 401k, Compensation & Benefits
Education
American University 1990 — 1994
B.S, Statistics
Molina Healthcare Medicaid Systems (formerly Unisys Healthcare) August 2008 - Present
ACS 2007 - 2008
EDS (contractor) 2006 - 2007
First Health Services Corporation 2005 - 2006
EDS October 1998 - September 2004
Skills
Software Project..., Business Analysis, SQL, Microsoft SQL Server, Requirements Gathering, Requirements Analysis, SDLC, Project Management, Disaster Recovery, SharePoint, Visio, Agile Methodologies, Systems Analysis, Enterprise Architecture, Databases, Software Documentation, Integration, Data Warehousing, Testing, DB2, User Acceptance Testing, PMP, SSRS, Business Requirements, Software Development, Analysis, Test Planning, Documentation, Scrum, COBOL
Education
Alabama State University 1990 — 1994
BS, Computer Information Systems
Escambia County High
Diploma
IBM 2014 - 2014
Hamilton Telecommunications April 2007 - June 2013
Zegato Solutions, Inc December 2004 - August 2006
Verizon April 2004 - October 2004
Spherix January 2004 - April 2004
Northrop Grumman Corporation February 2001 - December 2003
ACS September 1999 - February 2001
Skills
Troubleshooting, Windows, Telecommunications, Customer Service, Software Documentation, Computer Hardware, Microsoft Office, Team Building, Training, Call Centers, Team Leadership, Security, System Administration, Networking, Customer Satisfaction, Oracle Applications, Help Desk Support, Help Desk Implementation, Helping Clients Succeed, Online Help, IBM Tivoli, Administrative..., Office Administration, Management, Telephony
Education
Allegany College of Maryland 1983 — 1985
Fort Hill High School 1976 — 1980
maxradio.ca March 2013 - Present
WPE Collectibles June 2012 - Present
PayPal April 2011 - Present
LG73.ca May 2005 - Present
Deluxe Corporation March 2008 - April 2011
ACS February 2007 - March 2008
Skills
Journalism, Microsoft Excel, Digital Media, Broadcast, Radio Broadcasting, Creative Writing, Editing, Computers, Music, Music Production, Music Criticism, Sound
Education
Arizona State University 1995 — 2000
Bachelor of Arts (BA), English Language and Literature, General
Glendale Community College 1990 — 1994
English Language and Literature, General
Able Care September 2015 - Present
Self Employed October 2011 - Present
Macy's October 2004 - Present
Xerox February 2014 - May 2014
Allconnect April 2011 - February 2012
ACS/XEROX May 2010 - April 2011
ACS May 2006 - April 2010
AFLAC May 2005 - November 2006
Quest Diagnostics June 1997 - August 2005
Skills
Training, Call Centers, Management, Performance Management, Leadership Development, Employee Engagement, Change Management, Employee Training, Instructor-led Training, Succession Planning, Employee Relations, Workshop Facilitation, Onboarding, Recruiting, Training Delivery, Needs Analysis, Instructional Design, Organizational..., Coaching, Talent Management, Medical Billing, ICD-10-CM, ICD-9-CM, HIPAA, CPT, HCPCS, Medical Terminology, Customer Service, Team Building
Education
Medtech College-Lexington Campus 2014 — 2015
Associate of Arts and Sciences (A.A.S.), Medical Billing and Coding, 4.0
University of Kentucky 1979 — 1983
Bachelor's degree, Psychology
University of Nebraska at Omaha
Industrial and Organizational Psychology
McCoy Mobile Services August 2008 - Present
Manhattan Insurance Group September 2005 - July 2008
ACS January 2003 - May 2005
Skills
Customer Service, Supply Chain Management, Finance, Medical Billing, Benefits Administration
Education
The Clerical Art School 2012 — 2012
Certificate in SAP, MM/FICO
The Academy of Health Care Professions-Southwest 1997 — 1997
Certificate, Medical Billing/Coding
Great Lakes Naval Academy 1990 — 1991
Certificate, Boiler technician
United States Department of Defense December 2007 - Present
DoD 2009 - 2011
DoD 2009 - 2011
Lockheed Martin Information Technology July 2002 - December 2007
ACS June 1999 - July 2002
MITA Group November 1998 - May 1999
IHS July 1998 - November 1998
US Army July 1979 - June 1998
Skills
Systems Engineer, Windows System..., NetApp Storage Devices, Solaris System..., Unix System..., Linux System..., VMware, Unix, Integration, Security, TCP/IP, Red Hat Linux, Vulnerability Assessment, Disaster Recovery, Network Security, Computer Security, Information Assurance, Active Directory, Firewalls, Solaris
Education
University of Maryland University College 1996 — 2002
Bachelors of Arts, Information Systems Management
Anne Arundel Community College 1986 — 1992
Associate of Arts, General Studies
ACS August 2010 - Present
GCS August 2007 - August 2010
Zales November 2002 - January 2006
Skills
Early Childhood..., Elementary Education, Middle School, DIBELS, Secondary Education
Education
Grand Valley State University 2009 — 2014
Master of Education (MEd)
Alma College 2001 — 2005
BA, Elementary Education
Forest Hills Northern 1997 — 2001
Support.com August 2013 - Present
ACS May 2011 - September 2011
Securitas Security Services USA, Inc. April 2006 - March 2011
Convergys June 2005 - April 2006
Skills
CompTIA A+ Certification, CompTIA Network+..., Computer Repair, Computer Maintenance, Windows Vista, Call Centers, Computer Hardware, Windows XP Pro, Windows 7, Computer Security, XP, Software Installation
Education
Computer Career Center a division of Vista College 2012 — 2013
Associate's degree, Network and System Administration/Administrator, 4.0
Xerox 2005 - October 2013
ACS 2003 - 2005
Northwest Airlines 1995 - 2003
Northwest Airlines May 1994 - 1995
Skills
Mainframe, Incident Management, TCP/IP, BMC Remedy, Troubleshooting, Project Management, Cisco Routers & Switches, Juniper Technologies, JCL, Microsoft Office, ITIL Process, ISO 20000, TSO, Technical Documentation, SDSF, Configuration..., ISPF, IBM Mainframe, Computer Hardware, Tape Libraries, Tape Management, Sysview, Mainview, Problem Management, Hands-on Problem Solver, Highly motivated..., Enthusiasm to learn, VTAM, PC building, Microsoft Excel, Cisco Call Manager, Microsoft Office 2003,..., Windows 7, 8, 8.1, 10
Education
Anoka Technical College 2014 — 2016
Associate's Degree, Information Technology, Convergence, 4.0
Anoka Ramsey Community College
Spring Lake Park High School
Washington Online
Paralegal Studies
Univera Healthcare April 2013 - Present
Readers Direct July 2012 - September 2012
Walmart 2012 - 2012
ACS July 2011 - September 2011
Transcom International November 2008 - July 2009
Teletech Holdings Inc June 2007 - May 2008
Skills
Accurate Data Entry, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Receptionist Duties, Typing
Education
Cheryl Fells School of Business 2009 — 2010
Diploma, Medical Secretary
Scentsy, Inc. August 2010 - Present
ACS August 2007 - August 2010
Skills
Inventory Management, Microsoft Office, Microsoft Excel, SAP, PowerPoint
Education
ITT Technical Institute-Lexington 2011 — 2013
Associate's degree, Electronics, 3.3
Express Employment Professionals 2014 - Present
Miracles and Wonders Daycare September 2010 - February 2013
ACS April 2006 - January 2007
Skills
Microsoft Word, Microsoft Office, Data Entry, Customer Service
Education
Employment Solutions-College for Technical Education 2013 — 2014
certificate, Cosmetology/Cosmetologist, General
Tates Creek High School 2001 — 2005
High School Diploma, General Education