ACS Company
Industry: Civil engineering company
DescriptionACS, Actividades de Construcción y Servicios, S.A. is a Spanish company dedicated to civil and engineering construction, all types services and telecommunications. It is one of the leading construction companies in the world, with projects in many countries around the world. Revenue: 34.06 billion EUR (2016) CEO: Florentino Pérez (1997–) Owner: Florentino Pérez (12.5%) Subsidiaries: Dragados S.A., Hochtief, Turner Construction,
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ACS Employees
Merge Healthcare August 2012 - Present
US Oncology August 2011 - June 2012
Cardinal Health February 2009 - May 2011
i3 Pharma Resourcing March 2008 - February 2009
ACS February 2007 - March 2008
Cardinal Health April 2001 - February 2007
Acro Service Corp February 2000 - April 2001
Olsten Staffing Services January 1998 - February 2000
Skills
Employee Relations, Compensation, Talent Acquisition, Onboarding, Talent Management, Benefits Administration, Recruiting, Employee Engagement, HR Policies, Unemployment Claims, Workforce Planning, Deferred Compensation, Training, Reports, Affirmative Action, Girl Scout Leader, Performance Management, Human Resources, HRIS, Employment Law, Personnel Management, Vendor Management, Hiring, Screening, Management, Temporary Placement
Education
Michigan State University 1994 — 1998
Bachelor of Science, Merchandising Management
McGill Family Practice September 2008 - Present
Springstone, Inc. 2015 - 2015
Springstone, Inc. 2015 - 2015
Heartland Medical Billing January 2006 - September 2008
Midwest Minor Medical 2003 - 2006
ACS January 2001 - 2003
Skills
Medical Billing, Insurance, Accounts Receivable, Billing, Payments, CPT, ICD-9, Medicare, Family Practice, Physician Billing, Claims, Medical Coding, Data Entry, Healthcare, Auditing, Workers Compensation, Customer Service, Urgent Care, Invoicing, Medicare/Medicaid..., Claim, ICD-9-CM, Healthcare Management, Medical Records, HCPCS, IDX, Medisoft, Credentialing, Healthcare Reimbursement, Managed Care, Revenue Cycle, Health Insurance, Family Medicine, Medicaid, HIPAA, Practice Management, Medical Office, Medical Terminology
Education
Metropolitan Community College 2005 — 2006
General Studies
North Platte High School 1993 — 1996
Corporate Call Center September 2010 - February 2013
ACS September 2009 - December 2009
Catholic Health Initiatives August 2008 - July 2009
Penncro Associates December 2007 - April 2008
Skills
Insurance Sales, A/R collections, Medical Billing, Third Party Collections, Customer Service, Call Centers, Medicare Part D, Medicare Advantage, Medicare, Insurance, Employee Benefits, Health Insurance, Claim, Sales, Property & Casualty..., Time Management
Education
Lincoln Technical Institute-Philadelphia 2006 — 2007
Certificate, Medical Coding and Billing, 3.99
Blue Ridge Job Corps 1994 — 1994
GED, General Studies, 3.75
Republic Services July 2014 - Present
Pinnacle Cart, Inc February 2014 - Present
ASU Foundation March 2011 - Present
eInstruction Corp. July 2009 - March 2011
eInstruction Corp July 2009 - March 2011
State Farm September 2008 - January 2009
DHL 2006 - 2008
ACS June 2005 - January 2006
Skills
Computer Hardware, Call Center, Technical Support, Customer Satisfaction, Troubleshooting, Customer Service, Process Improvement, Call Centers, Hardware, Operating Systems, Change Management, Help Desk Support, Windows, Incident Management, Service Desk, Windows 7, Software Documentation, XP, IT Management, Disaster Recovery, Visio, SharePoint, Active Directory, System Administration, Windows Server, Networking
Education
Mesa Community College 2005 — 2007
Business Management
Alorica March 2014 - Present
Y Group November 2010 - January 2014
Euro Interiors 2011 - 2013
CONQUEST TECHNOLOGY SERVICES February 2010 - November 2010
MTN Satellite Communications July 2009 - November 2009
BT Global Services May 2008 - August 2008
ACS September 2007 - January 2008
BT INS 2008 - 2008
OmniComm December 2006 - April 2007
DATACORP March 2006 - December 2006
Skills
Microsoft Exchange, Sonicwall, ASA, 2008 R2, Active Directory, VMware, Cisco Technologies, Disaster Recovery, Virtualization, Data Center, Windows Server, Citrix, VMware View, DFS, NetApp, SMTP, PIX, Servers, VMware ESX, Technical Support, Software Installation, Firewalls, WAN, Citrix Metaframe, Network Administration, VPN, Blackberry Enterprise..., IIS, vSphere, Integration, Microsoft SQL Server, Backup Exec, System Administration, Hyper-V, Networking, Operating Systems, Windows, Security, Troubleshooting, Network Security, SAN, Hardware, Linux, VMware Infrastructure, Windows 7, System Deployment, Storage, SharePoint, Infrastructure, Cluster
Education
Miami Dade Community College 1993 — 2001
School for Advanced Studies 1993 — 1996
Miami Dade College 1992 — 1996
NWEA January 2013 - Present
US Bank September 2009 - January 2013
WebMD May 2009 - November 2009
US Bank February 2009 - May 2009
Oregon Catholic Press May 2008 - February 2009
ACS November 2007 - May 2008
Sage Software December 2006 - November 2007
Stockamp & Associates August 2004 - November 2006
Sage April 2000 - January 2002
Timberline Software 1997 - 2000
Skills
Black Box Testing, Integration Testing, Team Building, Requirements Analysis, Mentoring, MySQL, Technical Writing, Testing, Regression Testing, System Testing, UI testing, Test Cases, SQL Server, Test Planning, Coaching, Manual Testing, Compatibility Testing, Defect Tracking, Exploratory Testing, System Integration..., Test Execution, Bug Tracking, Problem Solving, Web Testing, End-to-end Testing, Usability Testing, Microsoft SQL Server, Software Quality..., Databases, Agile Methodologies, Quality Assurance, User Acceptance Testing, Business Analysis
Education
Michigan State University 1990 — 1995
Bachelor of Science (BS)
Portland Community College
SolarCity May 2014 - Present
Limelight Networks October 2012 - December 2013
GoDaddy.com August 2009 - August 2012
Arizona State University June 2009 - August 2009
ACS September 2008 - October 2008
eTelecare Global Solutions February 2008 - September 2008
Skills
Servers, Troubleshooting, Data Center, VPN, SSL, SSH, phpMyAdmin, Backup & Restore, WordPress, Web Hosting, Domain Names, Linux, Apache, MySQL, cPanel, E-commerce, IT Hardware Support, Computer Hardware, Remote Troubleshooting, Ubuntu, Windows Firewall, Mail Server, Email Hosting, Email Clients, Bash, Windows, Windows 7, Windows Server, Wireless Networking, Third Party Vendors, SOP development, KVM, HTTP, FTP, RDP, CRM, Microsoft Exchange, Mac, Dell Computers, Dell PowerEdge Servers, Multi Tasking, DNS, Hardware Installation, RAID, Customer Support, Ticketing, Databases, Active Directory..., Technical Support, Active Directory
Education
Western Governors University 2015 — 2017
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance
Mesa Community College 2005 — 2007
Associates in Art, General Education, 3.8 GPA
Sonoran Desert School 2002 — 2004
3.923 GPA
a la mode, inc. September 2014 - Present
Sprint June 2014 - September 2014
US Army January 2011 - October 2013
ACS October 2010 - January 2011
1-800 Flowers.com November 2003 - January 2005
Skills
Army, Military Operations, Military Experience, Security Clearance, Critical Thinking, Organizational..., Surveillance, Force Protection, Project Planning, Intelligence
Education
Langston University 2004 — 2009
Bachelor of Arts (B.A.), Biology
GCA Services Group October 2012 - Present
Temporary Personnel Solutions October 2010 - Present
Active Temporary Personnel Services, LLC 2010 - 2012
Meticulous Cleaning April 2010 - October 2010
Heaven Sent Childcare Center II October 2008 - March 2010
ACS May 2008 - July 2008
LATISHA S. BERRY June 2007 - October 2007
Antonio Outdoor Services March 2003 - September 2006
McDonald’s October 2002 - March 2003
Skills
Recruiting, Customer Service, Employee Relations, Human Resources, Microsoft Office, Data Entry, Microsoft Excel, Microsoft Word, Training, Outlook, PowerPoint, Sales, Management, Coaching, Performance Management, Hospitality, Time Management, Team Building, Teamwork
Education
Everest College 2011 — 2014
Criminal Justice
ITT Technical Institute 2010 — 2011
Criminal Justice
Lively Technical Center 1999 — 2001
Diploma, High School/Secondary Diplomas and Certificates
Riverside Elementary School September 2011 - July 2012
ACS June 2011 - September 2011
Comfort Inn June 2009 - April 2010
Education
Marshall University 2008 — 2011
Bachelor's degree, Elementary Education and Teaching
Mats Inc. 2012 - Present
ACS 2011 - Present
Pacific Floorcare 2007 - Present
Dema Engineering 2004 - Present
Catalyst Sales & Mkt 2002 - Present
Bradley Corporation 2012 - Present
Midlab Inc 2009 - Present
Skills
Leadership, Operations Management, Project Management, Marketing, Sales Operations, Contract Negotiation, Key Account Development, Forecasting, Flooring, New Business Development, Business Strategy, Training, Business Planning, Team Leadership, Purchasing, Inventory Management, Microsoft Office, Management, Sales Process, Microsoft Word, PowerPoint
Education
Michigan State University 1974 — 1977
Bachelor of Business Administration (BBA)
ACS March 2015 - Present
High Desert Gold Corp June 2012 - Present
High Desert Gold Corp June 2005 - Present
Skills
Advertising, Marketing Communications, Nonprofits, Strategic Planning, Social Entrepreneurship, Mineral Exploration, Carpentry, General Awesomeness, Access, Marketing Strategy, Team Building, Management, Social Media Marketing, Customer Service, Entrepreneurship, Social Media, Social Networking, Marketing
Education
Northwest Christian College 2010 — 2012
Bachelor's degree, B.A. Marketing/Communication
Lane Community College 2005 — 2008
AAOT, General Studies
ACS January 2015 - Present
ACS May 2013 - January 2015
ACS December 2012 - May 2013
ACS December 2008 - December 2012
ACS January 2005 - December 2007
ACS May 2001 - January 2005
Madison Gas and Electric May 2001 - April 2002
Office Depot August 2000 - May 2001
Skills
Engineering, Mechanical Engineering, Project Management, Engineering Management, Critical Chain Project..., Pro Engineer, CAD, AutoCAD, Continuous Improvement, Finite Element Analysis, Manufacturing, Project Estimation, Commissioning, GD&T, Construction Management, Solidworks, Lean Manufacturing, Product Development, HVAC, MS Project, Construction, Machine Design, Product Design, Geometric Dimensioning..., Labview, Project Planning
Education
University of Wisconsin-Madison 2006 — 2010
Bachelor's Degree, Mechanical Engineering
Madison Area Technical College 2000 — 2002
Associate's Degree, Mechanical Design
University of Wisconsin-Platteville 1998 — 2000
Mechanical Engineering
Home Shopping Network April 2010 - Present
N.E.W Corp October 2008 - May 2010
ACS August 2007 - January 2008
Caremark December 2005 - July 2006
T-Mobile Wireless October 2001 - August 2003
Cigna Insurance March 2001 - July 2001
BellSouth Mobility May 2000 - March 2001
Skills
Call Center, Call center start-up, Customer Service, Quality Assurance, Operations Management
Education
Middle Tennessee State University
Social Work
TripleBrook RV & Camping Resort May 2009 - Present
Alexander Inspections, LLC December 2008 - Present
ACS June 2005 - August 2008
affiliated computer services 2005 - 2008
Mellon August 2002 - February 2005
Barclays Capital 2000 - 2002
JPMorgan Chase 1988 - 2000
KPMG Peat Marwick 1985 - 1988
Skills
Compliance, Policy, Banking, Mergers, Due Diligence, Direct Sales, Customer Service, Customer Relations, Entrepreneurial...
Education
Rutgers, The State University of New Jersey-Newark 1989 — 1992
Lehigh University 1981 — 1985
bs, Finance
Busch Gardens August 2014 - Present
Hershey Entertainment & Resorts May 2014 - September 2014
Norwegian Cruise Line January 2013 - May 2014
Universal Studios Japan February 2012 - June 2012
Hershey Entertainment & Resorts April 2009 - December 2011
SeaWorld San Antonio September 2011 - November 2011
Matt Davenport Productions, Inc. September 2011 - November 2011
Carnival Cruise Lines September 2010 - March 2011
TGI Fridays February 2010 - May 2010
ACS January 2010 - May 2010
Skills
Music, Singing, Dance, Entertainment, Musical Theatre, Theatre, Acting, Choreography, Ballet, Tap Dance, Customer Service, Tumbling, Tap, Concerts, Social Media, Garageband, Composition, Social Networking, Facebook, Hip Hop, Pop Lock, Rappelling, Team Leadership, Bartending
Education
Middle Tennessee State University 2008 — 2009
Music
IBM Global Services February 2008 - November 2009
ACS 2002 - 2006
Perot Systems September 1995 - March 2001
Education
Mclennan Community College 1969 — 1970
Business Administration
Navarro Jr. College 1969 — 1970
Business Administration
Cisco February 2015 - Present
Cisco August 2014 - February 2015
Cisco June 2011 - July 2014
NVISIA October 2007 - June 2011
- April 2007 - October 2007
Emageon October 2004 - April 2007
NameProtect Inc. April 2002 - September 2004
ACS March 2000 - March 2002
GE Medical Systems May 1993 - March 2000
Kimberly-Clark May 1990 - December 1992
Skills
Leadership, Management, Cross-functional Team..., Program Management, Integration, Enterprise Software, Software Development, Strategy, Healthcare Information..., Start-ups, Product Management, Data Center, Project Planning, Cloud Computing, Project Management, SaaS, Healthcare, Process Improvement, Software Engineering, High Performance Teams, Business Intelligence, Agile Methodologies, Outsourcing, Offshoring, Product Development, Requirements Analysis, EHR, Medical Imaging, Business Development, Architecture, IT Strategy, Technical Leadership, Java, Mergers, IHE, Distributed Systems, Software Design, SOA, Agile Project Management, DICOM, Health Information..., Software Project..., New Business Development, Enterprise Architecture, Entrepreneurship, SDLC, Consulting
Education
Marquette University 1993 — 1997
MS
Marquette University 1988 — 1993
BS
UnitedHealthcare May 2012 - Present
Memorial Health System November 2008 - May 2012
Everence September 2011 - April 2012
Lakeland Regional Health System July 2011 - April 2012
Care ATC October 2009 - June 2011
ACS November 2005 - September 2009
Education
Loma Linda University
Comcast February 2010 - Present
Sapient Government Solutions August 2007 - September 2009
ACS January 2006 - August 2007
SimAuthor 2007 - 2007
Skills
Java, Linux, XML, Ant, JavaScript, MySQL, Apache, Tomcat, C#, .NET, Struts, Project Management, CVS, JBoss Application Server, Windows, Testing, Agile Methodologies, REST, Web Services, Java Enterprise Edition, Subversion, Oracle, Social Services
Education
Massachusetts Institute of Technology 2014 — 2015
Executive Leadership Certification, Business Administration and Management, General
University of Colorado at Denver 2010 — 2012
Masters of Science, Computer Science
University of Denver - Daniels College of Business 2007 — 2008
Masters, International Business Administration;
Metropolitan State College of Denver 2004 — 2007
Bachelor of Science, Computer Science, 2007
Smoky HIll
General
Saint Joseph's Health Systems June 2010 - Present
Beckman Coulter June 2008 - March 2010
Tek Systems March 2007 - May 2008
ProQuest Business Solutions November 2006 - February 2007
Structure Networks June 2006 - November 2006
FICS, LLC March 2004 - June 2006
ACS December 2000 - July 2002
Federal Deposit Insurance Corporation May 1990 - May 1998
Skills
MS Office Suite, Meeting Room Manager, SQL Server, MAS90, Crystal Reports, Business Objects, SnagIt, SDLC, Agile, Scrum, Management, Agile Methodologies, Microsoft SQL Server, Software Documentation, Business Analysis, Mas 90, Training, Microsoft Office, SharePoint, Software Project..., Business Process, Quality Assurance, Requirements Gathering, CA - MyServiceDesk, AskIT - Cherwell, Process Improvement, Networking, Integration, CRM, .NET, Access, Analysis, Business Intelligence, Business Requirements, Change Management, Cross-functional Team..., Databases, Leadership, MS Project, Project Management, Requirements Analysis, Security, Strategy, Systems Analysis, Testing, Troubleshooting, Vendor Management, Visio, PMP, Program Management
Education
Lynchburg College 1985 — 1989
BA, Business Mgmt
Msgr McClancy HS 1983 — 1985
HS Diploma
Isagenix January 2013 - Present
cobra trucking corp. January 2005 - January 2013
cobra trucking corp January 2001 - January 2013
ACS January 2001 - September 2005
Skills
Brokerage, Transportation, Dispatching, Account Management, Negotiation, Business Planning, Operations Management, Logistics, New Business Development, Sales Operations, Strategic Planning, Team Leadership, Budgets, Customer Service, Project Planning, Business Strategy, Coaching, Entertainment, Microsoft Excel, Social Media, Microsoft Office, Online Advertising, Social Media Marketing, Public Speaking, PowerPoint, Team Building, Sales Management, Leadership Development, Sales, Retail, Customer Satisfaction, Business Development, Marketing, Automobile, Teamwork, Training, Vehicles, Contract Negotiation, Online Marketing, Product Development, Team Management, Recruiting, Marketing Strategy, Performance Management, Project Management, Event Management, Inventory Management, Employee Relations, Management, Social Networking
Education
Long Island University, Brooklyn Campus 2005 — 2007
Master's degree, Psychology, A
LIB Webzine July 2012 - Present
Cobite January 2012 - July 2012
ACS March 2010 - May 2011
Infocision January 2008 - April 2009
Skills
Published author in..., Awarded for..., Knowledge of the..., Knowledge of the theory..., Solid work ethic, Accurately completing..., Uncovering client needs..., Selling solutions to..., Knowledge of principles..., Marketing and..., Knowledge of human..., Knowledge of principles..., Knowledge of the..., Storytelling, Social Media Marketing, Film, Magazines
Education
University of South Florida 2003 — 2005
B.A., English
Marshall University
Masters in communication studies
Hewlett-Packard June 2013 - Present
HP November 2010 - June 2013
CSC August 2009 - November 2010
HP Enterprise Services August 2006 - August 2009
ACS March 1996 - July 2006
HP Enterprise Services June 1981 - February 1996
Skills
PMP, PMO, Program Management, Strategic Planning, Customer Oriented, Contract Negotiation, Contract Management, Project Management, Software Project..., Team Building, Business Process, SDLC, Requirements Gathering, Requirements Analysis, Business Analysis, Test Management, Integration, Vendor Management, Process Improvement, Microsoft Excel, RFP, Business Process..., Global Delivery, Database Design, Business Process..., Project Portfolio..., Outsourcing
Education
Lipscomb University 1979 — 1981
BS, Summa Cum Laude, Mathematics
The Inter-American Development Bank (IADB) August 2012 - Present
The World Bank Group January 2010 - September 2012
The World Bank Group June 2008 - October 2010
ACS 2007 - 2007
Merck & Co., Inc. 1992 - 2006
Skills
Ethics, Investigations, Compliance, Program Management, Strategic Consulting, Thought Leadership, Private Investigations, Management, Workshop Facilitation, Emerging Markets, Human Resources, Strategy, Business Process..., Business Strategy, Executive Management, Mergers & Acquisitions, Leadership, Change Management, Corporate Governance, Cross-functional Team...
Education
Hofstra University School of Law
Juris Doctor, Law
The College of New Rochelle
B.A., literature
IBM Global Process Services April 2012 - Present
Xerox March 2009 - May 2012
EquaTerra October 2008 - March 2009
Archstone Consulting August 2007 - October 2008
ACS December 2003 - August 2007
Bearingpoint July 2002 - December 2003
Arthur Andersen June 1996 - July 2002
Skills
Project Management, Process Optimization, Relationship Management, Process Improvement, Strategic Planning, Budget, Offshoring, Business Process..., Shared Services, Outsourcing, BPO, IT Strategy, CRM, Business Process..., Accounting, Program Management, Project Portfolio..., Finance, IT Outsourcing, Cross-functional Team..., Vendor Management, Call Centers, Management, Customer Satisfaction, Analysis, Management Consulting, ERP, Business Transformation, Governance, Business Intelligence, Risk Management, Business Strategy, Service Delivery, Business Analysis, Change Management, Strategy, Transition Management, PMP, Executive Management, Team Management, Six Sigma, IT Management, Consulting, Business Process, Business Case, Training, PMO, Operations Management, Acquisition Integration, Process Engineering
Education
Loyola University Chicago 1996 — 1998
MBA, Finance
University of Michigan 1989 — 1993
Bachelor of Arts, Political Science
Department of Human Resources & Information System(DHRIS) Maryland November 2007 - Present
BCBSAZ 2011 - 2012
ACS 2007 - 2009
ACS 2007 - 2009
mindjet 2007 - 2007
Skills
WCF, C#, Agile Methodologies, .NET, XML, SQL, ASP.NET, Microsoft SQL Server, WCF Services
Education
Maharishi University of Management 2006 — 2009
Master's degree, Computer Science
Dave & Buster's March 2007 - Present
CompUSA February 2007 - February 2007
Metromedia Restaurant Group November 2006 - January 2007
ACS January 2002 - October 2006
Metromedia Restaurant Group April 2001 - January 2002
DeSoto Parish Sales & Use Tax Commission July 1994 - March 2001
Skills
Accounting, General Ledger, Sarbanes-Oxley Act, Tax, Financial Reporting
Education
LSU Shreveport 1995 — 1998
M.B.A.
LSU Shreveport 1993 — 1994
B.S., Economics
LSU Shreveport 1987 — 1993
B.S., Accounting
Apollo Group February 2012 - Present
ACS 2003 - 2012
ACS 2003 - 2012
Aurther Anderson 2000 - 2003
Skills
Higher Education, Data Analysis, Student Affairs, Public Speaking, Microsoft Office, PeopleSoft, Coaching, Training, Quality Assurance, Business Analysis, Staff Development, Staff Management, Process Improvement, User Acceptance Testing, Regression Testing, Regulatory Requirements, Document Drafting, Team Building..., Outlook, Customer Service, Visio, Analysis, Access, Leadership, Management, Student Financial Aid, Adult Education, Microsoft Excel, Student Loans, Software Documentation, Testing, Campus, Systems Analysis, SharePoint, Time Management, System Administration, Team Leadership, Program Management, Account Reconciliation, Project Management, Budgets, Change Management, Leadership Development, Financial Aid..., Call Centers, Enrollment Management, Policy, Admissions, Databases, Team Building
Education
Univeristy of Phoenix 2013 — 2014
Bachelor of Psychology
Mesa Community College 1994 — 1994
Scottsdale Community College 1993 — 1994
Horizon High School
Oliver Wyman January 2014 - Present
Booz & Company February 2013 - February 2014
Accenture August 2007 - February 2013
JPS Health Network 2011 - 2012
JPS Health Network 2010 - 2011
Stanford Hospital and Clinics 2008 - 2010
Kaiser Permanente 2005 - 2008
ACS 2005 - 2007
Open Air MRI 2004 - 2005
UCSD Medical Center 1999 - 2003
Skills
Epic Systems, EHR, Healthcare Information..., Healthcare Consulting, Healthcare, HIPAA, EMR, Informatics, Software Implementation, Hospitals, PMP, Program Management, Healthcare Management, Revenue Cycle, Performance Improvement, Healthcare Industry, Process Improvement, Health Information..., Practice Management, HL7, Medicaid
Education
University of Minnesota - Carlson School of Management 1997 — 1999
MHA, Healthcare Administration
minnesota 1997 — 1999
MHA, MPH
Lawrence University 1993 — 1997
BA
URS Corporation September 2012 - Present
ACS July 2000 - August 2011
Ashland Inc 1983 - 1998
Ashland Oil, Inc. 1981 - 1998
Skills
Proposal Writing, Security, Project Support, Technical Writing, Document Management, Documentation, Requirements Analysis, Microsoft Office, Administration, Technical Documentation, Adobe Acrobat, SharePoint, Visio, Manuals, Project Planning, RoboHelp, Software Documentation, Editing, Writing, Business Analysis, Knowledge Management, PowerPoint
Education
Marshall University 1968 — 1972
BA, Business Education
Capgemini August 2006 - Present
ACS May 2002 - July 2006
EDS December 1989 - May 2002
Skills
SDLC, DB2, ITIL, COBOL, Requirements Analysis, XML, Databases, Mainframe, JCL, IMS DB/DC, Enterprise Architecture, Software Project..., Java, Xpediter, Project Management, CMMI, Software Development, Business Analysis, Testing, Data Warehousing, Management, SharePoint, Visio, Information Technology, Web Services, Solution Architecture, Unix, Requirements Gathering, PMP, IT Strategy, IT Service Management, Integration, Business Intelligence, IT Management, Scrum, Agile Methodologies
Education
Oakland Community College 2007 — 2013
Certificate of Achievement, Web Systems Engineering
Michigan State University 1985 — 1987
ACS, a Xerox Company January 1995 - November 2010
ACS, a Xerox Company January 1995 - November 2010
Strategic Business Unit January 1995 - November 2010
Blue Cross and Blue Shield of Florida January 1995 - November 2010
ACS 1995 - 2010
ACS, a Xerox Company January 2001 - January 2006
UPS, Pepsi, Bank One January 1997 - January 2001
UPS January 1995 - January 1997
SWISSAIR / DELTA AIRLINES January 1987 - January 1995
Skills
BPO, Six Sigma, Workforce Management, Outsourcing, Call Center, Service Delivery, Process Improvement, IT Management, Management, Call Centers, Business Analysis, Project Management, Program Management, Leadership
Education
Loyola University New Orleans 1984 — 1987
BA, Economics
LOYOLA UNIVERSITY
B.A, BUSINESS ADMINISTRATION & ECONOMICS
El Dorado Healthcare Consulting Inc July 2008 - Present
Community Memorial Health System May 2008 - Present
ACS July 1995 - January 2008
Eisenhower Medical Center 1989 - 1995
Cedars-Sinai Medical Center 1974 - 1989
Skills
IT Management, Strategic Planning, Vendor Management, System Deployment, Disaster Recovery, CPOE, Health Information..., EMR, Healthcare Information..., IT Strategy, Meditech, EHR, Healthcare, Data Center, Governance, Healthcare Consulting, Healthcare Management, Software Documentation, SDLC, Consulting, HIPAA, Hospitals, Informatics
Education
Marymount College
Atos February 2007 - Present
T-Systems 2008 - 2008
ACS 1997 - 2006
Affiliated Computer Services 1997 - 2006
ACS, a Xerox Company 1997 - 2006
EDS 1989 - 1996
Placid Oil 1984 - 1989
Skills
IT Outsourcing, Outsourcing, Solution Selling, ITIL, Pre-sales, Data Center, Managed Services, Solution Architecture, Account Management, IT Service Management, IT Strategy, Vendor Management, Global Delivery, Leadership, Team Leadership, Youth Leadership, Christian Ministry, Voice Over, Praise & Worship, Christian Leadership, Team Management, Executive Management, Closing Deals, Deal Execution, Contract Negotiation, People Skills, Mainframe, Passion for Helping..., Passionate about work, Cloud Computing, Service Delivery, Offshoring, Business Continuity, Professional Services, Program Management, Disaster Recovery, ERP, Consulting, Business Intelligence, Outsourcing Management, Sales, Sla, IT Management, Service Management, Business Analysis
Education
Liberty University
University of North Texas
ACS August 2010 - July 2011
Eastern State Hospital July 2010 - September 2010
Healthfirst January 2010 - May 2010
Lynette Miranda February 2008 - May 2009
Uni-Data comm March 2006 - February 2008
Skills
Data Analysis, Project Coordination, Data Entry, Windows, Visio, Information Technology, Microsoft Word, Project Management, Software Documentation, BMC Remedy, Event Planning, Blackberry, Microsoft Excel, Outlook, Cross-functional Team..., Consulting, Recruiting, Research, Time Management, System Administration, Requirements Analysis, Training, Managed Care, Business Analysis, Troubleshooting, Databases, SharePoint, Help Desk Support, Process Improvement, XP, Networking, Technical Support, Strategic Planning, Microsoft Office, SPSS, Vendor Management, Public Health, Business Intelligence, Lotus Notes, Team Building, Customer Service, Team Leadership, Active Directory, Hospitals, Healthcare, Windows 7, Healthcare Management, Management, Leadership, Applicant Tracking...
Education
LIU Brooklyn 2007 — 2009
MPA, Health Administration
Long Island University 2007 — 2009
M.P.A, Health Administration
Medgar Evers College 2002 — 2006
Bachelor's, Business Management
Medgar Evers College 2002 — 2004
Associate, Business Administration
Trans-Trade, Inc. March 2013 - Present
QVL Pharmacy Holdings, Inc February 2012 - August 2012
Fresenius Medical Care August 2009 - February 2012
Intrepidusa August 2007 - August 2009
ACS August 2004 - August 2007
AEGON May 2002 - August 2004
PageNet 1995 - 2000
Skills
Financial Reporting, Sarbanes-Oxley Act, Accounting, Budgets, Finance, Financial Analysis, Process Improvement, Auditing, Management, Managerial Finance, Forecasting, Variance Analysis, General Ledger, Account Reconciliation, Accounts Receivable, Strategic Planning
Education
University of Texas at Dallas - Naveen Jindal School of Management 2010 — 2011
Master of Science (MS), Accounting - CPA Certification
The University of Texas at Dallas - School of Management 2008 — 2010
Executive MBA, Entreprenuership, Enterprise Transformation, Financial Analysis, and Metanational Business Mngment
LeTourneau University 1996 — 2001
BBA
ACS. February 2007 - October 2009
Mathis Instruments, Ltd. 2002 - 2007
H Power Canada 2001 - 2002
KAVIcomm International Inc., Canada 1999 - 2001
AlliedSignal Aerospace (now Honeywell) 1990 - 1999
SCD 1983 - 1990
Skills
Hardware, R&D, Continuous Improvement, Product Development, Engineering, Technical Leadership, Product Management, Six Sigma, Systems Engineering, Semiconductors, Start-ups, Program Management, Sensors, Wireless, Integration, Electronics, Telecommunications, Lean Manufacturing
Education
McGill University 1995 — 1995
Diploma, MBA
The Hebrew University 1981 — 1983
MSc, Solid-State Physics and Microelectronics
The Hebrew University 1977 — 1980
BSc, Physics and Mathematics
Tangoe August 2012 - Present
Symphony Services November 2009 - August 2012
ACS April 2006 - June 2009
GP Systems July 2004 - December 2005
Froeschner Consulting, dba July 2001 - July 2004
BindView July 1998 - July 2001
Cimarron, Inc. August 1996 - June 1998
Allstar Systems February 1996 - August 1996
Alpha Networks May 1995 - February 1996
Skills
Servers, Active Directory, Disaster Recovery, Windows Server, DNS, Microsoft Exchange, DHCP, Cisco Technologies, Troubleshooting, Network Security, TCP/IP, SharePoint, IIS, Networking, Microsoft SQL Server
Education
Dell Education Services 2006 — 2006
Certificate, SAN Management
C-TREC 1999 — 2000
Microsoft MCSE, Network System Engineering
University of Houston-Clear Lake 1996 — 1997
N/A, Computer Engineering
TeKnowlogy Education Centers 1995 — 1996
Novell CNE, Network System Engineering
San Jacinto College 1993 — 1995
Associates in Science, Computer Science, Mathamatics, Physics, Chemistry, Electronics
Las Positas College 1988 — 1989
N/A, Vacuum Technology & Welding
The University of New Mexico 1984 — 1985
N/A, Mathamatics
University of Houston-Downtown 1981 — 1982
N/A, General
Keller Williams Realty May 2010 - Present
LipoScience November 2009 - Present
PPD January 2007 - November 2009
ACS March 2006 - November 2006
Duke University Medical Center December 1998 - March 2006
WakeMed January 1998 - December 1998
Skills
Software Documentation, Quality Assurance, FDA, Clinical Research, Process Improvement, Access, Sop, Management, Customer Service, Microsoft Office, Lotus Notes, Databases, Research, Customer Satisfaction, Public Health, Pharmacy, Quality Control, Laboratory, Pharmaceutical Industry, Database Administration, Clinical Trials, Medical Devices, Endocrinology, Cardiology, Healthcare, Leadership, Sales, Hospitals, Team Building, Training, Public Speaking, Biotechnology, Managed Care, Oncology
Education
Liberty University 2007 — 2009
Master of Arts (M.A.), Management & Leadership
Saint Augustine's College 1994 — 1998
Bachelor of Science (BS), Pre-Medicine
InfraGard Houston June 2013 - September 2015
Cameron August 2010 - July 2011
ACS May 2008 - August 2010
ACS Inc December 2007 - August 2010
ACS Inc July 2007 - December 2007
Temple Theatre Company June 2006 - June 2007
North Carolina Wesleyan College August 2005 - May 2006
H.C. Peck and Associates March 2004 - November 2004
Reliant Energy Wholesale May 2001 - January 2004
The Alley Theatre August 2000 - May 2001
Skills
Security Architecture..., Network Security, Budget Management, Staff Management, Splunk, Ethical Hacker, Penetration Testing, Digital Forensics, Active Directory, Group Policy, Troubleshooting, DHCP, Metasploit, Technical Support, Servers, Software Installation, Routers, Hardware, VMware, Disaster Recovery, Network Administration, System Administration, Analysis, VPN, Switches, Blackberry Enterprise..., Windows 7, System Deployment, Computer Hardware, Printers, Laptops, Windows Server, Desktop Support, Antivirus, Citrix, Virtualization, Cisco Firewall Security, Juniper, WAN, Windows, Operating Systems, HP, Workstations, TCP/IP, IIS, Xen, Deployment, Computer Security, Networking, Cisco Technologies
Education
University of Southern Mississippi 1995 — 1998
Master's of Fine Arts, Theatre-Directing
Marshall University 1990 — 1995
Bachelor of Fine Arts, Directing and Performing Theatre
Temple University 1990 — 1991
Theatre
Maggie Bauer Consulting August 2015 - Present
Deep Water Point August 2015 - Present
Information Innovators Inc. (Triple-i) May 2015 - August 2015
CCSi October 2012 - May 2015
Dynamics Research Corporation June 2010 - October 2012
Dell Federal/Perot Systems Government Services January 2007 - June 2010
QSS Group, Inc. June 2002 - January 2007
ACS January 1999 - June 2002
CDSI March 1988 - January 1999
Skills
Program Management, Government, Customer Relations, Process Improvement, Change Management, Management Consulting, Team Building, Operations Management, New Business Development, Forecasting, Mentoring, IT Management, Team Leadership, Business Management, P&L Management, Organizational..., Management, Leadership, Government Contracting, Business Strategy, Business Development, Strategy, Sourcing, CRM, Security Clearance, Analysis, Budgets, Project Planning, Outsourcing, Integration, Strategic Planning, Consulting, Executive Management, Project Management, PMP
Education
The Johns Hopkins University - Carey Business School 1993 — 1997
Master of Science, Organizational Development
College of Executive Coaching (Post-Graduate Program) 2014 — 2015
Certified Professional Coach - Advanced Certified Executive Coaching Certification, Executive Coaching
Long Island University, Brooklyn Campus
Bachelor of Arts, English and Political Science
Project Management Institute
PMP
HRW, Inc. 2007 - 2013
ACS July 2002 - April 2007
Skills
Accounts Payable, Invoicing, Customer Service, Outlook, Microsoft Office, Christian Ministry, Accounting, Data Entry, PowerPoint, Microsoft Excel, Microsoft Word, Spreadsheets, Mental Health Counseling
Education
Liberty University 2010 — 2015
Master's of Arts, Human Services Counseling
North Carolina A&T State University 1992 — 1996
Bachelor of Science (BS), Logistics, Materials, and Supply Chain Management
ACS October 2004 - Present
Breezeway Bubbles Scuba July 2011 - Present
Loxosceles / Revetro Studios June 2000 - Present
Skills
AutoCAD, GD&T, Manufacturing, Machine Design, CAD, Pro Engineer, Solid Modeling, Navisworks, CMM, PTC Creo, Guitar
Education
Herzing University-Madison 2002 — 2004
Associate's degree, Mechanical Drafting and Mechanical Drafting CAD/CADD
Madison Area Technical College
Purdue University 2010 - Present
Purdue University, West lafayette 1995 - Present
ACS 2011 - December 2011
Cambridge University (England) January 1983 - December 1985
Education
Massachusetts Institute of Technology 1978 — 1983
Ph.D, Physical chemistry, Chemical physics
The University of Texas at Austin 1973 — 1977
Bachelors, Chemistry Honors, Physics, Mathematics
Xerox March 2014 - Present
Xerox August 2012 - March 2013
ACS January 2010 - August 2012
EDS Group January 2005 - April 2008
Towers Perrin July 1979 - December 2004
Towers Perrin July 1979 - December 2004
Camden Board of Education June 1977 - June 1979
Skills
People Skills, Resource Management, Project Management, Client Relations Skills, Development & delivery..., System Development, Pension Administration, Defined Benefit, Actuarial Consulting, Performance Management, Recruiting, Outsourcing, Vendor Management, CRM, Management, Consulting, Employee Benefits, Analysis, Change Management, Program Management
Education
Temple University 1976 — 1979
Master's degree, Secondary Education and Teaching - Mathematics
Messiah College 1972 — 1976
Bachelor's degree, Mathematics
Olney Elementary
Launch Interactive, LLC June 2014 - Present
IQ Agency January 2014 - June 2014
IQ October 2011 - January 2014
The Home Depot May 2010 - October 2011
Fiserv November 2009 - May 2010
Aon May 2006 - November 2009
ACS October 2005 - April 2006
Trustfile October 2002 - September 2005
LSU Office of Computing Services January 1998 - June 2002
East Baton Rouge Parish School System 2002 - 2002
Skills
User Experience, Usability, Software Documentation, Wireframes, Online Advertising, Information Architecture, Usability Testing, Content Management, Technical Writing, User Interface Design, Interaction Design, Visio, Agile Methodologies, User-centered Design, HTML, CSS, Web Analytics, Web Design, Requirements Gathering, SEO, User Experience Design, Web Applications, Heuristic Evaluation, User Interface, Contextual Inquiry, Process Improvement, Human Computer..., Digital Strategy, User Research
Education
Southern Polytechnic State University 2005 — 2008
M.S., Information Design and Communication
Louisiana State University 1997 — 2001
B.S., Secondary Education - English
Orbitz for Business October 2007 - Present
Orbitz Worldwide 2007 - Present
ACS 2004 - 2007
Cendant December 1997 - January 2006
Skills
Travel Management, Online Travel, Tourism, E-commerce, Hospitality, Amadeus, Airlines, Hospitality Industry, Leadership, Customer Satisfaction, Account Management, Management, Customer Retention, Long-term Customer..., Customer Service, Call Centers, Training, Negotiation, New Business Development, Process Improvement, Strategy, B2B
Education
Middle Tennessee State University 1982 — 1986
Business Administration and Management, General
Riverdale High School 1978 — 1982
YMCA September 2012 - Present
Lawrence University September 2014 - November 2014
University of Cincinnati June 2014 - August 2014
Lawrence University June 2013 - August 2013
Upward Bound at John Jay College June 2012 - August 2012
ACS July 2011 - August 2011
Dry Harbor Nursing Home July 2009 - August 2009
Skills
Protein Purification, Biochemistry, IR spectroscopy, Fluorescence, UV, Gel Electrophoresis, TLC, Spectroscopy, Chemistry, Molecular Biology, Leadership, Life Sciences
Education
Lawrence University 2011 — 2015
Bachelor of Arts (B.A.), Biochemistry
Lawrence University 2011 — 2015
Bachelor of Arts (B.A.), Biochemistry
Atos 2007 - Present
ACS 1998 - 2007
ACS Commercial Solutions 1998 - 2007
ACS 1998 - 2007
Affiliated Computer Services 1998 - 2007
Skills
IT Strategy, PMP, Leadership, IT Outsourcing, Solution Architecture, Outsourcing, Managed Services, Data Center, Business Analysis, Offshoring, SaaS, Sales, ITIL, Vendor Management, Cloud Computing, IT Service Management, Service Delivery, Strategy, Salesforce.com, Software Project..., Project Management, Business Development, Business Strategy, Disaster Recovery, Management, Account Management, Process Improvement, Business Intelligence, New Business Development, Professional Services, Virtualization, Integration, SDLC, Strategic Partnerships, BPO, Solution Selling, IT Management, Security, Management Consulting, Pre-sales, CRM, Enterprise Software, Business Process..., Business Process, Enterprise Architecture, Program Management, IT Operations, Consulting, Project Portfolio..., PMO
Education
Liberty University
General Electric March 2010 - Present
Capgemini February 2009 - March 2010
Active Aero Group October 2007 - September 2008
ACS April 2004 - October 2007
Greenview Technology Group April 2003 - April 2004
MVP.com 2000 - 2003
Andersen Consulting 1994 - 2000
Skills
Strategy, Leadership, Software Development, Program Management, Enterprise Software, Management, Agile Methodologies, Project Planning, Quality Assurance, Enterprise Architecture
Education
Michigan State University 1989 — 1994
BS, Computer Science
Bishop Borgess High School 1985 — 1989
Detroit Open School
Federal Reserve Bank of Kansas City February 2011 - Present
unemployed and currently looking for work. May 2010 - February 2011
ACS 2004 - May 2010
Hallmark Cards 1995 - 2004
Skills
ITIL, SharePoint, Data Warehousing, SDLC, Active Directory, Business Analysis, Customer Service, Disaster Recovery, IT Management, IT Operations, IT Service Management, IT Strategy, Information Technology, Integration, Leadership, Process Improvement, Requirements Analysis, Resource Management, Training, Vendor Management, Visio, Troubleshooting, Software Documentation, Team Building, Sales, Team Leadership, Project Management
Education
Los Angeles Valley College 1974 — 1976
North Hollywood high school 1971 — 1974
Cranford
Mylan October 2013 - Present
Rockwell Collins January 2005 - October 2013
ACS June 2004 - January 2005
Delphi January 2000 - June 2004
CGI September 1998 - January 2000
EDS 1994 - 1998
Skills
SAP, Business Process, SAP Implementation, SAP ERP, ERP, Integration, SAP R/3, Process Improvement, SAP BW, Analysis, SD, Requirements Analysis, ABAP, Cross-functional Team..., Program Management, Business Intelligence, Enterprise Software, Business Process..., Testing, Materials Management, Supply Chain Management, SAP SD, GxP, LIMS, SFDC, Veeva, IT Strategy
Education
University of Iowa - Henry B. Tippie College of Business 2005 — 2007
MBA, Supply Chain Management
Michigan State University - The Eli Broad Graduate School of Management 1990 — 1994
Finance, Statistics
Other....
Accounting and Finance
ACS March 2005 - Present
ACS, a Xerox Company June 2004 - March 2005
Easter Seals January 2004 - May 2004
Skills
Medicaid Specialist, MDS certified, Plan of Care certified
Education
Louisiana State University 1993 — 1997
B.S., Family, Child and Consumer Sciences
The University of New Mexico 1986 — 1986
None, Education
CTG Health Solutions October 2011 - Present
ACS March 2006 - September 2011
Dell Perot Systems April 2003 - February 2006
Education
Loma Linda University 2000 — 2003
BA, Healthcare Informatics
Sunshine Health Plan March 2014 - September 2014
The Computer Merchant May 2013 - September 2013
NewWave Telecom and Technologies, Inc September 2012 - April 2013
HP Enterprise Services January 2007 - September 2012
ACS April 1999 - December 2006
Information Technology ACS, Inc August 2001 - September 2002
Xerox Services April 1999 - August 2001
Intracoastal Health Systems July 1992 - October 1998
Palm Beach Gardens Medical Center April 1987 - April 1992
St. Mary's Hospital October 1981 - April 1987
Skills
Medicaid, Customer Relations, Problem Solving, Healthcare, Insurance, Technical Product..., Territory Management, Claims Management and..., Relationship Building, Provider Relations, Electronic Data..., Claim, HIPAA, Health Insurance, Training, MMIS, Laboratory, CPT coding, ICD-9, Customer Service, Managed Care, Software Documentation, Healthcare Information..., EDI, SharePoint, Business Process, Medicare, EHR, Healthcare Industry, Process Improvement, Medical Coding, Healthcare Management, Physicians, Informatics, Practice Management, Medical Billing, Hospitals, HL7, Health Information..., Revenue Cycle, Visio, Performance Improvement, Healthcare Consulting, Health Policy, EMR, Executive Management, Information Technology, Data Analysis, Consulting, Requirements Gathering
Education
Long Island University 1978 — 1981
Bachelor of Science, Medical Technology
Long Island University
Bachelor of Science, Medical Technology
Nassau Community College
Associate of Arts, Liberal Arts
Isola Group June 2014 - Present
Universal Technical Institute October 2012 - June 2014
Universal Technical Institute August 2011 - October 2012
Universal Technical Institute March 2010 - August 2011
Universal Technical Institute May 2009 - March 2010
Govig & Associates October 2007 - April 2009
ACS December 2002 - December 2007
Skills
Recruiting, Onboarding, Coaching, Employee Relations, College Recruiting, Applicant Tracking..., Human Resources, Personnel Management, Talent Acquisition, Networking, Interviews, Training, Resume Writing, Leadership Development, Time Management, Hiring, Career Development, Staff Development, Team Building, Talent Management, Performance Management
Education
Arizona State University 2002 — 2005
Bachelor's degree
Mesa Community College 1999 — 2001
Ernst & Young September 2008 - Present
ACS October 2006 - September 2008
Deloitte Consulting July 2005 - October 2006
Wipro Technologies November 2001 - July 2005
Wipro 2001 - 2005
TVSe Technologies August 1998 - November 2001
NIIT January 1997 - May 1998
Skills
ITIL, SAP, ERP, SAP R/3, Enterprise Architecture, Architecture, SAP Netweaver
Education
Madurai Kamaraj University 1998 — 2001
M.B.A, Information Technology & Advertisment
National Institute of Information Technology 1995 — 1997
University of Madras 1993 — 1996
B.COM, Commerce & Accounting
Oracle June 2015 - Present
City of Austin December 2013 - Present
Xerox December 2010 - Present
ACS March 2007 - December 2010
ACS February 2005 - March 2007
Skills
Data Center, BMC Remedy, ITIL, Active Directory, Troubleshooting, Servers, IT Operations, Visio, Project Management, SharePoint, Vendor Management, IT Management, System Administration, Help Desk Support, VMware, Disaster Recovery, Technical Support, Security, Software Installation, Management, Virtualization, Network Security, Information Technology, Process Improvement, Operating Systems, Databases, IT Service Management, Windows Server, Software Documentation, Program Management, System Deployment, Change Management, Linux, Unix, Service Delivery, Integration
Education
Vanguard University of Southern California 2004 — 2006
BA, Organizational Management
Loma Linda University 1996 — 1998
Associate of Arts (AA), Occupational Therapy/Therapist
ACS January 2009 - Present
Skills
Team Building, Outlook, Microsoft Office, Budgets, PowerPoint, Customer Service, Event Planning, Microsoft Word, Process Improvement, Nonprofits, Community Outreach, Negotiation, Social Networking, Strategic Planning, Leadership, Training, Time Management, Employee Relations, Human Resources
Education
Benedict College 2002 — 2004
Loyola College in Maryland 1994 — 1997
Accounting and Business/Management
SAI Global April 2010 - Present
Way Systems October 2007 - February 2010
48hourprint.com 2005 - 2007
Mugar Enterprises, Inc. 2002 - 2004
Cyrk 2000 - 2002
ACS 1997 - 2000
Skills
CCNA Certified, Cisco IOS, Cisco Switches, Cisco Routers, Cisco ASA, Cisco Security, Cisco Call Manager, Fortinet Fortigate..., Exinda WAN Optimizers, Microsoft Active..., Microsoft Exchange, Active Directory, CCNA, ASA, Cisco Nexus, Network Design, MPLS, Troubleshooting, Networking, Technical Support, VoIP, Cisco Technologies, Wireless Networking, VPN, Firewalls, Routing, WAN, Data Center, VMware, Network Security, DNS, VMware ESX, Servers, TCP/IP, Network Engineering, Disaster Recovery
Education
Merrimack College 1987 — 1991
Tier Technologies March 2007 - Present
Tier Technologies December 2004 - March 2007
ACS September 2003 - April 2005
Education
Western Michigan University 2005 — 2007
MPA
Michigan State University 2001 — 2003
BS, Psychology
Buck Consultants a Xerox Company July 2011 - Present
ACS Buck Consultants May 2006 - Present
ACS 1992 - Present
Buck Consultants May 1997 - May 2006
Skills
Process Improvement, Integration, VB.NET, Visual Basic, Software Development, Requirements Analysis, Performance Management, Oracle, C#, .NET, Change Management, Microsoft SQL Server, Project Management
Education
Louisiana State University 1986 — 1988
M.Sc., Major Mech. Eng. Minor: Information Technology
University of Leeds 1977 — 1980
BSc, Mechanical Engineering
Valore Partners May 2013 - Present
CLK Software, LLC 2000 - Present
Valore Partners September 2009 - May 2013
Ensynch, Inc August 2000 - May 2009
CircleK Stores, Inc. August 2000 - May 2009
Compuware June 2000 - August 2000
ACS November 1999 - April 2000
RMAG November 1998 - October 1999
Matrix Resources September 1998 - November 1998
JDA Software 1995 - August 1998
Skills
.NET, ASP.NET MVC, Agile Methodologies, Microsoft SQL Server, SOA, Web Development, Enterprise Software, TFS, Software Development, C#, JavaScript, jQuery, ASP.NET, T-SQL, WCF, Knockout.js, TDD, Mobile Applications, LINQ, SSRS, SDLC, VB.NET, HTML 5, Entity Framework, ASP.NET AJAX, Continuous Integration, WPF, REST, CSS, Test Driven Development, BDD, .NET Compact Framework, CSS3, .Less, XML, XAML, RequireJS, JavaScript Unit Testing, SpecFlow, ASP.NET Web API, OData, Databases, SignalR, Consulting, AngularJS, Unity
Education
Mountainwest Junior College 1987 — 1989
Computer Science
Mesa Community College 1997 — 1997
Computer Science
IT Independent Consultant October 2012 - Present
ACS March 2000 - March 2012
800 SUPPORT 1994 - 2000
Skills
Disaster Recovery, IT Management, Virtualization, IT Operations, IT Strategy, Active Directory, VMware, Servers, System Administration, Network Security, Windows Server, Cisco Technologies, Network Architecture, Integration, Security, Vendor Management, Troubleshooting, Network Administration, Information Technology, Call Centers, IT Service Management, Network Design
Education
Oregon State University 1980 — 1982
MS, Computer Science
Linfield College 1966 — 1970
BS, Physics
PharmaTech Innovation SA January 2011 - Present
ACS 2010 - Present
Department of Biochemistry and Food Chemistry. Unipg.it January 2010 - October 2010
Skills
R&D, Lifesciences, Clinical Trials, Validation, Biotechnology, Pharmaceutical Industry, HPLC, Drug Discovery, Chemistry, GMP, Drug Development, Biochemistry, UV/Vis, Protein Chemistry, Clinical Development, Organic Synthesis, Pharmaceutics, Life Sciences, GLP, Molecular Biology, SOP, Analytical Chemistry, Chromatography, Research, Technology Transfer, Science, Organic Chemistry, Cell Culture, Microsoft Office, Pharmacology, Cell Biology, Gas Chromatography, Laboratory, Spectroscopy, Public Speaking, Mass Spectrometry, LC-MS, Microsoft Excel, FDA, Regulatory Affairs, Data Analysis, NMR
Education
McGill University 2011 — 2011
School of Continuing Studies, French as second language
Università degli Studi di Padova 2008 — 2009
Visiting researcher, In vitro - Toxicology
Università degli Studi di Perugia 2000 — 2006
Master Degree in Pharmacy
Liceo Scientifico di Cassino 1996 — 2000
Diploma di Scienze
Fidelity Investments January 2015 - Present
Fidelity Investments March 2012 - January 2015
Fidelity Investments July 2010 - June 2012
Fidelity Investments November 2007 - July 2010
Fidelity Investments January 2007 - November 2007
ACS May 2005 - December 2006
Mellon HR Solutions January 2002 - May 2005
PricewaterhouseCoopers October 2000 - December 2001
Skills
SDLC, Vendor Management, Software Project..., Quality Assurance, Requirements Gathering, Business Analysis, Requirements Analysis, SQL, Process Improvement, Business Process..., Outsourcing, Program Management, Project Management
Education
Marist College
Bachelor of Science (BSc)
ACS 1999 - 2009
Education
LIU Brooklyn 1997 — 1999
Denver Health September 2015 - Present
Randstad Technologies US / TriZetto January 2015 - September 2015
Molina Healthcare January 2010 - February 2015
Unisys January 2008 - April 2010
Eclipsys December 2006 - January 2008
Golden Ventures/Aegis Therapies January 2005 - December 2006
ACS January 2003 - January 2005
Raytheon June 1998 - February 2002
State of Colorado, Department of Public Health August 1997 - June 1998
Medical Group Management Association February 1995 - August 1997
Skills
Healthcare Information..., Requirements Management, Analysis, Process Improvement, Medicaid, User Acceptanct Testing, State Government, Business Analysis, Software Documentation, Testing, SDLC, Systems Analysis, Access, Oracle, Integration, Requirements Analysis, Visio, Requirements Gathering
Education
Electronic Computer Programming Institute
Computer Programming, 98.9/100
Metropolitan State College of Denver
B.S., Health Care Management, 3.96/4.00
The Hackett Group March 2013 - Present
The Hackett Group November 2009 - Present
ACS July 2007 - November 2009
EDS January 2001 - March 2007
Skills
Outsourcing, Business Process..., Vendor Management, Program Management, IT Strategy, Business Development, Business Analysis, Process Improvement, Management, Strategy, Acquisition Integration, BPO, Business Process, Business Transformation, CRM, Change Management, Cloud Computing, Data Transformation, Enterprise Software, IT Outsourcing, Management Consulting, Negotiation, Pre-sales, Professional Services, SaaS, Sales, Sales Operations, Solution Selling, Storage, Team Building
Education
Massachusetts College of Art and Design 1985 — 1989
Deloitte Services L P February 2015 - July 2015
Cigna-HealthSpring December 2014 - January 2015
Onlife Health October 2013 - June 2014
HCA April 2012 - October 2013
HCA July 2011 - April 2012
MedSolutions May 2011 - July 2011
HCA May 2008 - March 2011
Healthways July 2007 - March 2008
ACS March 2007 - September 2007
EDS 2001 - 2005
Skills
Business Analysis, Integration, Agile Methodologies, Software Documentation, Project Management, SDLC, Scrum, Knowledge Management, Enterprise Search, Legal Translation, Political Consulting, Program Management, Enterprise Software, Strategy, Business Intelligence, Process Improvement, Consulting, Leadership, CRM, Management, Analysis, Business Requirements, Visio, SharePoint, Requirements Gathering, Requirements Analysis, Testing, Quality Assurance, Business Process, Software Project..., PMP, Software Implementation, IT Strategy, Systems Analysis, Business Process..., Vendor Management, Healthcare Information..., Enterprise Architecture, PMO, User Acceptance Testing, Agile Project Management, MS Project, Business Process Design, Data Warehousing, Project Portfolio..., IT Management, ITIL, Software Development, HL7, Resource Management
Education
Lipscomb University 1985 — 1989
Bachelor's Degree, Computer Science
Skanska USA Buidling Inc Sr. DeveloperSkanska USA Building1996 - Present
Skanska 1996 - Present
ACS 2002 - 2004
Education
Manhattan College 1988 — 1992
BS, Electrical Engineering
ACS March 1997 - Present
Education
Los Angeles Valley College
UnitedHealth Group October 2009 - Present
CheckFree January 2006 - December 2008
Optimus Solutions 2005 - 2005
ActaView 2001 - 2005
ACS June 2002 - June 2003
WebMD 1994 - 2001
ActaMed 1994 - 1998
Skills
SDLC, Databases, Microsoft SQL Server, Java, Requirements Gathering, Web Applications, Business Analysis, IT Strategy, Software Engineering, Unix, Tomcat, Enterprise Software, Oracle, Database Design, JSP, Software Development
Education
The University of Georgia 1992 — 1995
MS, Computer Science, DBA emphasis, Math Minor
Louisiana State University and Agricultural and Mechanical College 1988 — 1992
BS, Computer Science, Math minor
Xerox September 2011 - Present
ACS March 1998 - September 2011
Skills
Healthcare Information..., Medicaid, Process Improvement, Vendor Management, HIPAA, Business Analysis, Call Centers, SDLC, Visio, Software Documentation, Program Management, Integration, SharePoint, Business Process..., Project Management, Disaster Recovery
Education
Luther College 1993 — 1997
Health/Health Care Administration/Management
Cognizant Technology Solutions July 2013 - Present
ACS February 2008 - June 2013
Multivision Inc October 2007 - June 2013
USAA March 2005 - September 2007
HCL America Inc September 2002 - September 2007
Skills
SDLC, Oracle, SOA, Java Enterprise Edition, Requirements Analysis, Struts, DB2, Spring, Hibernate, JSP
Education
Madurai Kamaraj University 1990 — 1994
BE, Mechanical
Xerox, State and Local Solutions September 2010 - Present
ACS January 2000 - Present
ACS, a Xerox Company January 2000 - September 2010
Affiliated Computer Services (ACS) 1991 - September 2010
Affiliated Computer Services 1991 - September 2010
Lockheed Martin 1997 - 2000
Lockheed Martin 1993 - 1997
Skills
Contract Management, Project Management, Process Improvement, Change Management, Project Planning, Outsourcing, Business Process..., Team Leadership, Cross-functional Team..., Operations Management, Team Building, Process Engineering, Team Management, Management Consulting, Software Project..., Strategy, Software Documentation, ITIL, Forecasting, Business Planning, Budgets, PMP, Quality Assurance, Visio, CRM, PMO, Requirements Analysis, IT Management, Leadership, Contract Negotiation, Troubleshooting, Service Delivery, IT Strategy, Account Management, Project Portfolio..., Government, Business Intelligence, Business Development, Analysis, Integration, Performance Management, Risk Management, Training, IT Service Management, Negotiation, Start-ups, SDLC, Business Strategy, MS Project, New Business Development
Education
Lock Haven University of Pennsylvania 1987 — 1991
BS, Management Science
Lock Haven University of Pennsylvania 1987 — 1991
Bachelor of Science (Management Science), Accounting and Business/Management
Global Information Systems LLC August 2015 - Present
RJ Corman Railroad Group June 2014 - August 2015
Corrisoft February 2011 - June 2014
Self Employed October 2010 - February 2011
Kentucky Employers' Mutual Insurance (KEMI) December 2009 - September 2010
NetGain Technologies March 2009 - October 2009
ACS September 2006 - January 2009
First Consulting Group May 2000 - September 2006
Compuware March 2000 - April 2000
The Health Network December 1998 - March 2000
Skills
C#, VB.NET, ASP.NET, JavaScript, PHP, CakePHP, MySQL, Linux, Apache, IIS, Windows, MVC, Microsoft SQL Server, XML, Visual Basic, SQL, Web Development, Integration, .NET, AJAX, ASP
Education
Lipscomb University 1993 — 1997
BS, Computer Science
Epsilon December 2006 - Present
Harte-Hanks November 2000 - May 2006
ACS 2006 - 2006
Verizon May 2000 - October 2000
Skills
Microsoft SQL Server, .NET, Agile Methodologies, SharePoint, Architecture, ASP.NET, JavaScript, CSS, XML, Web Services, C#, ASP, Team Management, Solution Architecture, Client Relations Skills, VB.NET
Education
Computer Learning Centers 1999 — 2000
Certificate, Client Server Programming
McNeese State University 1982 — 1985
Associates, Architectural Drafting
Westchester County Center February 2011 - Present
Astoria Federal Savings June 2013 - February 2014
Altman Lighting, Inc 2011 - 2011
TSYS Acquiring Solutions January 2007 - November 2008
ACS 2006 - 2007
Affiliated Computer Services June 2006 - November 2006
JPMorgan Chase 2005 - 2006
JPMorganChase - Card Services 1982 - 2006
Chase 1982 - 2006
JPMorgan Chase 1996 - 2005
Skills
Vendor Management, Process Improvement, Training, Business Analysis, Quality Assurance, Human Resources, Project Management, Staff Development, Team Building, Call Center, Performance Management, Coaching, Workshop Facilitation, Leadership, Call Centers, Management, Employee Training, Customer Service, Program Management, Customer Experience, Software Documentation, Change Management, Teamwork
Education
Mesa Community College 1994 — 1998
Associates, Marketing
Carey
DuPont Central Research Chemical Sciences RoundtableNational Academy of Sciences2003 - Present
DuPont 1984 - Present
American Chemical Society 1977 - Present
ACS 1977 - Present
AT&T Bell Laboratories 1981 - 1984
Education
Massachusetts Institute of Technology
KAMIYA BIOMEDICAL COMPANY May 1993 - Present
ACS 2013 - 2013
VAMC 1985 - 1993
Skills
Medical Devices, Operations Management, ISO 13485, Product Marketing, Business Strategy, Strategic Planning, FDA, Quality Systems, Business Planning, CAPA, Auditing, International Business, Risk Management, New Business Development, Quality Management, Regulatory Affairs, Contract Negotiation, ISO 14971, Negotiation, Marketing Strategy, Cross-functional Team..., Product Development, Product Launch, Commercialization, Biotechnology, Design Control, Pharmaceutical Industry, Quality System
Education
Loyola Marymount University, College of Business Administration 1990 — 1993
MBA, Marketing
University of Illinois at Urbana-Champaign 1977 — 1981
BS, Microbiology
FuseFile May 2010 - Present
MediConnect September 2008 - February 2010
ACS December 2005 - August 2008
Skills
C#, SQL, Microsoft SQL Server, .NET
Education
Lehigh University 1999 — 2003
Computer Science and Engineering
Neustar/Evolving Systems May 2008 - Present
Lockheed Martin/CACI May 2005 - May 2008
ACS 2003 - 2005
Collaborative Technologies 2001 - 2003
WSI 1999 - 2000
Skills
Windows, Windows Server, Unix, Perl, Shell Scripting, VMware, Virtualization, Firewalls, TCP/IP, VMware ESX, Security, DNS, Unix Shell Scripting, System Administration, Linux, Oracle, HP-UX, Integration, SCCM, EMC Storage, EMC Networker, NetApp, RHEL, Brocade Fibre Switches, Checkpoint, Office Communications..., SharePoint, HP Proliant, HP SIM, DNS Server, VMware Infrastructure, Citrix Metaframe, Microsoft Operating..., Microsoft Exchange, Mailman, Information Security, Vulnerability Assessment
Education
Metropolitan State College of Denver 1993 — 1998
BS in Management
ACS Director of Field ServicesACS State Healthcare2000 - Present
Affiliated Computer Services 2000 - Present
ACS, a Xerox Company 2000 - Present
Affiliated Computer Services Inc., A Xerox Company 2000 - Present
ACS Healthcare Solutions 2000 - Present
Skills
Software Project..., PMP, Business Analysis, Vendor Management, Disaster Recovery, ITIL, Program Management, Process Improvement, Enterprise Architecture, Integration
Education
Metropolitan State University of Denver
University of Phoenix
MS, Computer Science
Bellsoft March 2013 - Present
Lenovo May 2012 - Present
Insight Enterprises May 2011 - September 2012
Southern California Edison June 2010 - February 2011
Perrigo January 2010 - May 2010
ACS September 2009 - December 2009
Luvata June 2009 - August 2009
Hallmark Cards April 2008 - January 2009
Novell 2009 - 2009
WorkflowOne January 2008 - April 2008
Skills
SAP CRM, SAP ERP, SAP, ABAP, SD, CRM, Business Analysis, ERP, Integration, SAP Implementation, SAP Netweaver, SAP SD, Business Process, SAP R/3, IDOC
Education
Madurai Kamaraj University 1992 — 1994
Masters, Computer Secience
Chemstone Inc April 2015 - Present
AssetPoint February 2015 - April 2015
Integral Solutions Group November 2013 - February 2015
Southern First Bank February 2011 - November 2013
Electronic Office January 2010 - March 2011
AIMCO April 2008 - January 2010
Kemet Electronics March 2008 - April 2008
Denny's August 2005 - February 2008
Denny's August 2002 - August 2005
ACS May 2000 - August 2002
Skills
Active Directory, Windows Server, Network Administration, Computer Hardware, Windows, Troubleshooting, Software Installation, SCCM, Cisco Technologies, SQL, SharePoint, Disaster Recovery, Lotus Notes, Windows 7, Microsoft Office, Database Administration, Microsoft Exchange, XP, Linux, Help Desk Support, Servers, Technical Support, Hardware, VPN, Data Center, Networking, VMware, Visio, Laptops, ITIL, SAN
Education
Limestone College 2002 — 2005
BS, Management Information Systems, General
Spartanburg Community College 2000 — 2002
Associates, Computer Technology with Cisco
Spartanburg Community College 1999 — 2000
Diploma, System Support Technician
Morgan Hunter Healthcare, Inc. July 2014 - August 2014
Leidos Health January 2013 - July 2014
Catholic Health East April 2012 - January 2013
Carolinas Healthcare System July 2011 - April 2012
maxIT Healthcare January 2010 - August 2011
MedSys Group ConsultingStr. 2011 - 2011
adventist 2011 - 2011
Ascension Health June 2008 - March 2010
Ascension Health 2009 - 2010
ACS May 2007 - May 2008
Skills
Cerner, Healthcare Information..., CPOE, EMR, Ambulatory, FirstNet, Clinical Research, EHR, Meditech, Healthcare Consulting, Healthcare, HIPAA, Inpatient, Hospitals, Healthcare Management, Healthcare Industry, Software Implementation, Revenue Cycle, GoLive
Education
Oakland University 1987 — 2000
Bachelor of Science, Nursing
Macomb Community College
Associate Degree in Applied Science, Registered Nursing/Registered Nurse
Northrop Grumman April 2013 - Present
CSC June 2010 - Present
acs August 2006 - May 2010
EDS April 1989 - August 2006
Skills
Outsourcing, New Business Development, Customer Relations, Healthcare, ITO, BPO, Cloud Computing, Solution Selling, Team Leadership, IT Outsourcing, Strategy, Program Management, Enterprise Software, Sales, Customer Service, CRM, Management, Business Development, Budgets, Strategic Planning
Education
Loyola University Maryland 1976 — 1978
MBA, Marketing
Renault & Handley February 2004 - Present
ACS 2005 - 2006
Skills
Real Estate, Brokerage, Real Estate Transactions, Real Estate Development, Corporate Real Estate, Leases, Landlords, Lease Negotiations, Market Analysis, Condos, Real Estate Financing, Commercial Real Estate, Valuation, Disposition, Land Acquisition, Buyer Representation, Sellers, Real Estate Economics, Listings, Entitlements
Education
Menlo College 1974 — 1976
BS in Busness Administration, Accounting and Finance
eTERA Consulting February 2008 - Present
Georgetown University June 2012 - April 2013
ePIC Legal Document Solutions LLC February 2008 - July 2009
Spriggs & Hollingsworth 2001 - November 2006
The LAN Company 1998 - 2001
ACS 1998 - 2001
Moses & Singer LLP 1996 - 1998
Katten Muchin Rosenman LLP 1995 - 1996
Update Graphics 1993 - 1995
Skills
Project Management, Electronic Discovery, Microsoft Technologies, Early Information..., Data Management, Data Analysis, Network Security, Storage Area Networks, Litigation Support, Leadership, Management, Business Intelligence, Consulting, Trials, EDRMS, Technology Needs..., Contract Negotiation, Document Review, Litigation, Business Development, Document Management, Databases
Education
Longwood University 1989 — 1993
Bachelor of Science, Psychology -- Human Behavior, Organizational
South Plainfield High School 1985 — 1989
Health Alliance Plan May 2013 - March 2015
CSC February 2008 - March 2013
ACS October 2005 - February 2008
Lockheed Martin August 1999 - October 2005
Skills
PMP, PMO, Project Management, Integration, Program Management, Requirements Analysis, Process Improvement, Business Analysis, Visio, SharePoint, MS Project, IT Strategy, Data Warehousing, Business Intelligence
Education
Rochester Institute of Technology 1993 — 1998
BS, MIS
Lawrence Technological University
Masters, MIS
ACS Education Services formerly AFSA Data Corp 2010 - Present
AFFILIATED COMPUTER SERVICES, INC., (ACS), Long Beach, CA 2001 - Present
ACS Education Services 2001 - Present
ACS a Xerox Company 2001 - Present
ACS July 2001 - November 2010
Sallie Mae 1977 - 2000
Skills
Sales Management, Operations Management, Strategic Planning, Business Development, Marketing, Sales, Leadership, Call Center, Customer Service, Management, New Business Development, Relationship Management, Financial Services, Team Building, Marketing Strategy, Coaching, Salesforce.com, Account Management, Process Improvement, International Relations, Project Management, Budgets
Education
Loyola University Chicago 1971 — 1975
BBA, Economics
Motion Industries August 2014 - Present
International Movement ATD Fourth World September 2012 - December 2013
Tulane University February 2009 - December 2013
HR Block Tax and Business Services January 2008 - April 2012
Armor Group September 2008 - October 2008
Monterey Institute of International Studies February 2007 - May 2008
Triad Broadcasting LLC February 2008 - March 2008
Neighbors United January 2008 - February 2008
Nokia and Monterey Institute of International Studies August 2007 - December 2007
ACS July 2005 - August 2006
Skills
Non-profits, Research, Data Analysis, Spanish, Strategic Planning, Public Speaking, Fundraising, Analysis, Project Management, Microsoft Excel, Microsoft Office, Budgets, Financial Analysis, Finance, Program Management, Event Planning, PowerPoint, International Relations, Community Outreach, Project Planning, Nonprofits, Market Research, Higher Education, Management, French, Customer Service
Education
Middlebury Institute of International Studies at Monterey 2006 — 2008
MBA
Louisiana State University 2003 — 2005
BA
Medtronic August 2014 - Present
Time Warner Cable July 2012 - August 2014
Time Warner Cable October 2010 - July 2012
The Scooter Store March 2009 - September 2010
The Scooter Store October 2007 - March 2009
ACS March 2007 - October 2007
ACS July 2006 - March 2007
West Corporation March 2006 - July 2006
West Corporation September 2004 - March 2006
West Corporation January 2004 - September 2004
Skills
Leadership, Management, Performance Management, Call Centers, Call Center, Workforce Management, Process Improvement, Customer Satisfaction, Business Process..., Six Sigma, Analysis, Business Analysis, Strategy, Strategic Planning, Customer Experience, Outsourcing, Project Management, Change Management, Customer Service, Quality Assurance, Vendor Management, Team Management, Team Leadership, Coaching, Team Building, Cross-functional Team..., Budgets, P&L Management, Program Management, Project Planning, Training, Operations Management, Telecommunications, Forecasting, Account Management, Time Management
Education
Liberty University 2009 — 2016
Economics
The University of Texas at San Antonio 2003 — 2006
Economics
ACS 2008 - Present
Southern Virginia University 2001 - 2003
Southern Virginia University 1999 - 2001
Skills
Forecasting, Business Analysis, Software Support, Non-profit..., Certified Green Belt, Vendor Management, Analysis, Software Documentation, Requirements Gathering
Education
Mary Baldwin College 1984 — 1988
BA, Theater/Arts Management
ACS-HCS 2003 - Present
Superior Consultant Company, Inc. 2003 - Present
ACS 2003 - Present
ACS Healthcare Solutions 2003 - May 2012
Affiliated Computer Services 2003 - May 2012
University of Phoenix 2007 - 2008
DaimlerChrysler 1999 - November 2003
Skills
Disaster Recovery, Active Directory, Data Center, Linux, System Administration, Business Analysis, AIX, IT Strategy, Healthcare Information..., Troubleshooting, IT Management, Windows Server, Perl, DNS, Apache, Cluster, Databases, High Availability, Integration, Operating Systems, Oracle, SAN, Security, Unix, IBM AIX, Cisco Technologies, Storage, Servers, Storage Area Networks, System Deployment
Education
University of Phoenix 2008 — 2013
Bachelor of Science, Information Technology with a concentration in Information Systems Security
Michigan Technological University 1996 — 1999
Electrical Engineering
ACS Project ManagerAffiliated Computer Services2005 - Present
Mellon Financial 2001 - 2005
PricewaterhouseCoopers 1998 - 2001
Hewitt Associates 1995 - 1998
Skills
Process Improvement, Vendor Management, Outsourcing, Business Analysis, SDLC
Education
Marquette University 1987 — 1991
Bachelor of Arts, Economics
INPO January 2008 - Present
Institute of Nuclear Power Operations 2008 - Present
ACS September 2005 - December 2007
Hi-Mark Software January 2004 - September 2005
Worldspan February 1997 - December 2002
Skills
Program Management, Project Management, Process Improvement, Change Management, Energy, Nuclear, Project Planning, Supervisory Skills, Business Relationship..., SharePoint, Performance Improvement, Power Plants, Power Generation, Troubleshooting, Organizational..., Requirements Analysis, Microsoft SQL Server, Team Building
Education
Middle Tennessee State University 1981 — 1984
BBA, Information Systems
AT&T Mobility March 2010 - Present
ACS February 2008 - December 2009
AT&T 1990 - 2000
Skills
PMP, Vendor Management, ITIL, MBA, Marketing, Organizational..., Microsoft Office, Project Management, PMBOK, SDLC, MS Project, Cross-functional Team..., Agile Project Management, Telecommunications, Program Management, Business Analysis, Process Improvement, PMO, Business Process, Microsoft Project, Wireless, Integration, VoIP
Education
Walden University 2010 — 2015
Doctor of Philosophy (Ph.D.), Organizational Psychology
Stevens Institute of Technology 1999 — 2000
Masters Certificate, Project Management
Mercer University 1994 — 1996
Master of Business Administration (MBA), Marketing, A
Saint John's University - Peter J. Tobin College of Business 1985 — 1989
Bachelor of Science (BS), Business Administration and Management, General, A
ACS, a Xerox Company November 2010 - Present
ACS December 2008 - December 2009
ACS - BUSINESS PROCESS SOLUTIONS, CENTER OF EXCELLENCE December 2008 - December 2009
EDS January 2001 - January 2008
MCI WORLDCOM January 1995 - January 2001
MCI January 1993 - January 1995
MCI Worldcom January 1990 - January 1993
NUTRI/SYSTEM, INC January 1987 - January 1989
Skills
Process Improvement, Service Desk, Service Delivery, Help Desk Support, Outsourcing, Managerial Finance, BPO, Contact Center..., Contact Centers, Leadership, Training, Call Centers, Workforce Management, CRM, IT Service Management, Vendor Management, Management, ITIL, Recruiting, Incident Management, Customer Satisfaction, Call Center, Disaster Recovery, Business Analysis, Sla, Software Documentation, Business Process..., Operations Management, Customer Experience, Offshoring
Education
LeTourneau University
BACHELOR OF SCIENCE, BUSINESS MANAGEMENT
Assabet After Dark, Adult Continuing Education August 2013 - Present
Assabet Valley Regional Technical High School September 2001 - July 2013
Financial Fusion, Inc. 2000 - 2001
Fleet Boston Financial 1999 - 2000
ACS 1994 - 1999
North Hill Needham Inc. 1989 - 1994
Skills
Instructional Design, Curriculum Design, Curriculum Development, Higher Education, Teaching, Public Speaking, Nonprofits, Leadership Development, Community Outreach, Fundraising, Editing, Leadership, Social Media, Creative Writing, Classroom
Education
Lesley University 1996 — 1998
Master of Education (M.Ed.), Educational/Instructional Technology, Secondary Education
Lesley College 1975 — 1979
Bachelor's degree, Elementary Education and Teaching, Elementary
Mava Leadership
Norred Consulting Services LLC Project Manager/Senior Business Process AnalystHammerman & Gainer
Fox Systems 2005 - 2009
Beacon Hill 2006 - 2007
ACS January 2003 - October 2005
CNSI and FOX 2002 - 2003
Preferred Care 2001 - 2001
NWMB 2000 - 2001
Superior Consulting (Pvt.) Ltd. 1999 - 1999
Skills
Requirements Analysis, SDLC, HIPAA, Proposal Writing, Business Requirements, Requirements Gathering, PMO, Management, Data Analysis, Program Management, Healthcare Information..., Business Process..., Medicaid, Business Analysis, SharePoint, Process Improvement, Business Process, Project Portfolio...
Education
Louisiana State University 1976 — 1980
BS, Business
Louisiana State University 1975 — 1980
Bachelor's degree, General Studies Business
ACS April 1996 - Present
Buck Consultants April 1982 - April 1996
Skills
Outsourcing
Education
Lehigh University
BA, Mathematics
Catamaran January 2012 - Present
HealthTrans September 2009 - January 2012
ACS May 2007 - September 2009
Albion March 2003 - April 2007
Conquest Solutions Group June 2001 - March 2002
MSF&W November 1999 - June 2001
FaxNet Corp November 1996 - November 1999
Objective, Inc June 1995 - October 1996
Skills
Business Intelligence, Software Development, PMO, Cognos, SDLC, Business Requirements, Oracle, Microsoft SQL Server, CRM, Data Warehousing, Project Management, Data Modeling, Analytics, Quality Assurance, Visio, Business Analysis
Education
Metropolitan State University of Denver 1991 — 1995
Bachelor's of Science, Computer Science Information
CNO Financial Group January 2014 - Present
CNO Financial Group March 2012 - December 2013
CNO Financial Group March 2011 - February 2012
CNO Financial Group November 2006 - March 2011
ACS November 2005 - November 2006
Skills
Selling Skills, Business Process..., Training, Leadership, Recruiting, Coaching, Management, Sourcing, Process Improvement, Sales, Interviews, Sales Process, B2B, Account Management, CRM, Time Management, New Business Development, Customer Satisfaction, Insurance, Business Development, Sales Operations, Executive Management
Education
Louisiana State University in Shreveport 2002 — 2003
General Studies
Southeastern University 1988 — 1991
Music/Theology
Macon State College 1986 — 1988
General Studies
Central High School 1982 — 1986
High School Degree
ACS January 2000 - Present
Xerox January 2000 - Present
Xerox January 2000 - Present
Skills
Unix, Oracle, XML, Integration, Agile Methodologies, Software Project..., Business Intelligence, Windows Server, PL/SQL
Education
New Jersey Institute of Technology 1992 — 1995
BS, Mechanical Engineering
Marist College 1988 — 1989
ACS May 2012 - Present
Alkar-Rapidpak June 2010 - June 2012
Big Sky Engineering June 2004 - June 2010
Flambeau Inc 1987 - 2005
Skills
MS Project, Six Sigma, International Project..., Process Engineering, Lean Manufacturing, Continuous Improvement, Project Portfolio..., Engineering, PMP, Project Engineering, Process Improvement, Project Management, Manufacturing..., Kanban, Manufacturing
Education
UW Madison 2014 — 2014
Transition to Manager Boot Camp
Madison Area Technical College 1998 — 2000
Supervisory Managment
Sherwin Williams November 2011 - Present
Wellington Elementary August 2011 - November 2011
NORTHFIELD ELEMENTARY SCHOOL October 2007 - May 2011
Trane March 2006 - May 2007
ACS July 2004 - December 2005
Skills
Outstanding Customer..., Education, Clerical Duties
Education
Middle Tennessee State University 2007 — 2010
B.S., Liberal Studies
University of Kentucky 2000 — 2004
na, Agriculture Economics
Walden University
Masters of Business Administration, Marketing
Aronberg Goldgehn Davis & Garmisa August 2009 - Present
ACS December 2006 - August 2009
Advocate Lutheran General Hospital May 2000 - December 2006
Skills
Subrogation, Healthcare, Legal Research, Insurance, Microsoft Office, Microsoft Excel, Microsoft Word, Employee Benefits, Legal Writing, Negotiation, Legal Documents
Education
William Rainey Harper College 2005 — 2005
Paralegal Certificate
Loyola University Chicago 1999 — 2003
Bachelor of Arts, English, Criminal Justice, Psychology
ACS July 2008 - Present
ACS, a Xerox Company July 2008 - Present
CompUSA, Inc. Dallas, TX April 2002 - April 2008
CompUSA Inc April 2002 - April 2008
Metro-Optix, Inc August 2000 - August 2001
Inacom August 1997 - August 2000
All Components August 1995 - August 1997
Tech Data Corporation April 1989 - July 1995
Base Ten Systems October 1984 - December 1988
Stony Brook Regional Sewerage Authority September 1978 - October 1984
Education
Mercer County Community College
Trenton State College
Covanta Energy June 2007 - Present
Ceres Global May 2005 - June 2007
ACS March 2003 - May 2005
Datascope Corp September 1991 - February 2003
Equitable Life Assurance June 1987 - August 1991
American Cyanamid February 1981 - May 1987
Skills
Forecasting, Budgeting, Financial Analysis, Financial Reporting, Analysis, Budgets, Microsoft Excel, Accounting, Finance, Business Analysis, Financial Modeling, Managerial Finance, Financial Accounting, Mergers & Acquisitions, Internal Controls, Process Improvement, Cost Accounting, Consolidation, Variance Analysis, Business Planning
Education
Pace University - Lubin School of Business 1980 — 1983
MBA, Finance
Lehigh University 1974 — 1978
BS, Finance, Accounting
Great American Insurance July 2009 - Present
ACS February 2007 - July 2009
MeadWestvaco 2002 - 2006
Skills
Infrastructure, Data Center, ITIL, Outsourcing, Disaster Recovery, IT Service Management, IT Strategy, IT Management, IT Operations, Analysis, Integration, IT Outsourcing, Troubleshooting, Change Management, Business Process
Education
Middle Tennessee State University 1988 — 1991
ACS Operations ManagerMellon Financial1999 - 2005
Skills
Project Management, Business Process..., Change Management, Vendor Management, Management, Software Documentation, Offshoring, Business Analysis, Outsourcing, Process Improvement, Human Resources, Team Leadership, Service Delivery
Education
Le Moyne College 1984 — 1988
BA, English Communications/Minor Business Administration
Plex Systems, Inc. May 2015 - Present
Prefix November 2012 - April 2015
ACS June 2010 - October 2012
Skills
Automtive, Automotive, Continuous Improvement, Time Management, Troubleshooting, Customer Service, Program Management, Logistics, Microsoft Excel, Project Management, Manufacturing, Sales, Sales Management, Negotiation, Vehicles
Education
Macomb Community College 2009 — 2015
Business Administration and Management, General, 3.64
Finally Really Retired May 2015 - Present
Westwood Metes & Bounds Realty February 2013 - Present
Catskill Mountains Firearms, LLC October 2011 - Present
Retired IT Professional busy with Honeydo's June 2010 - Present
Century 21 Cherrytown January 2011 - January 2013
ACS Healthcare Solutions March 2006 - June 2010
Affiliated Computer Services, A Xerox Company 2006 - June 2010
ACS 2005 - June 2010
Verizon Business 1997 - 2004
MCI IInternational 1997 - 2004
Skills
Procurement, Quality Assurance, IT Management, Firewalls, ITIL, Vendor Management, Analysis, Databases, Program Management, Customer Satisfaction, Proposal Writing, Project Management, Salesforce.com, Public Speaking, Budgets, Management, Business Process..., Requirements Analysis, Information Technology, IT Service Management, Software Development, SDLC, Business Analysis, Software Documentation, PMP, Team Building, Project Portfolio..., Professional Services, Access, Strategic Planning, Customer Service, PMO, MS Project, Change Management, Process Improvement, VoIP, Software Project..., Negotiation, Project Planning, Management Consulting, Microsoft Office, Outsourcing, Visio, Security, Enterprise Architecture, Cross-functional Team..., Government, Data Center, Troubleshooting, Cloud Computing
Education
New York University 2000 — 2001
Certificate, Data Processing
LIU Post 1974 — 1976
MS, Education
Queens College 1963 — 1967
BA, Education
ACS September 2007 - May 2009
Veiola Environmental Services January 2004 - July 2006
Kaufman Masonry & Landscape Supply July 2002 - August 2003
RH Electronics, August 2001 - February 2002
AT&T July 2000 - August 2001
Education
Mesa Community College 1997 — 1997
n/a, General Studies
MXI Corporation February 2009 - Present
Luxury Townhomes of Tampa June 2005 - Present
ACS January 2003 - April 2006
Motorola June 1992 - January 2003
Skills
Strategic Planning, Marketing, New Business Development, Team Building, Management Consulting, Customer Service, Small Business, Business Strategy
Education
Lewis University 1993 — 1995
BS, Business
ACS September 2008 - December 2008
Education
Lindenwood University
Human Resource Management
Denbury Resources October 2014 - Present
MoneyGram International July 2014 - October 2014
Resources Global Professionals October 2013 - June 2014
Denbury Resources July 2013 - September 2013
Santander Consumer USA Inc. July 2011 - June 2013
Santander Consumer USA Inc. April 2010 - July 2011
CTRP September 2009 - November 2009
Odyssey Healthcare 2008 - 2009
Citigroup 2005 - 2008
ACS 2003 - 2005
Skills
Benefits Administration, Employee Benefits, New Hire Orientations, Talent Management, Human Resources, Deferred Compensation, Open Enrollment, Payroll, FMLA, Personnel Management, COBRA, Administration, Onboarding, HRIS, PeopleSoft
Education
LeTourneau University 2000 — 2004
Bachelor of Business Management, Business Management
ACS May 2011 - Present
JP Cullen & Sons Inc 2008 - July 2011
General Motors May 1990 - October 2008
Skills
Engineering Management
Education
Marquette University 1988 — 1993
BS, Mechanical Engineering
Education Technology for Development Chief ProgrammerSmart4KidsSeptember 2010 - Present
Miller-Motte Technical College October 2010 - Present
Apps Of All Nations LLC September 2010 - Present
Site Builder Corp February 2009 - February 2010
ACS August 2006 - January 2009
J.Crew May 2005 - December 2006
Burning Bush August 2000 - August 2005
American Association of Christian Counselors June 2004 - April 2005
Skills
Web Development, PHP, HTML 5, WordPress, Mobile Applications, JavaScript, Web Design, jQuery, Photoshop, Music Industry, Event Management, CSS, OS X, Social Networking, Microsoft Office, Illustrator, Live Sound, Adobe Creative Suite, Marketing, HTML, Programming, Java, Eclipse, Objective-C, Xcode, Visual C++, Web Applications, Android SDK, Networking, Visual Basic, Android Development, .NET, College Teaching, Teaching, MySQL, InDesign, Soundbooth, Piano Playing, Creative Writing, Lego, Binara, Publicity, CSS3, Business Travel, Dreamweaver, Piano, Qt Creator, QML
Education
Liberty University 2000 — 2006
BS, Computer Science
Walnut Ridge Baptist Acadamy 1996 — 1998
Diploma
ACS November 2001 - Present
Education
Michigan State University 1977 — 1980
BA, Accounting
East Grand Rapids High School 1973 — 1976
Cedar Rapids Community School District January 2011 - Present
ACS July 2005 - January 2010
The Walt Disney Company June 1998 - July 2005
Southern California Edison September 1993 - June 1998
Education
Los Angeles City College 1988 — 1990
AA, Computer Technology
ReachLocal, Reston, VA May 2010 - Present
ACS December 2007 - April 2010
Skills
Enterprise Architecture, SDLC, Requirements Analysis, Agile Methodologies, Solution Architecture, Integration, SOA, Software Project..., Software Development, Java Enterprise Edition, PMP, Weblogic, SQL, System Architecture, Websphere, Unix, Scrum, Test Automation, Web Applications, MySQL, Java, Groovy, Web Services, jQuery
Education
Madurai Kamaraj University 1986 — 1990
Bachelor of Engineering (B.E.), Computer Engineering
ACS August 2008 - Present
Mayo Clinic March 2007 - August 2008
Valle del Sol August 2006 - February 2007
Mayo Clinic July 2005 - August 2006
Education
Mesa Community College
Business Information System and Business Management; Video Production
Skyline High School
High School Diploma, 2006
CNA Surety May 2014 - Present
Farmers Insurance April 2013 - April 2014
CNA Insurance February 2010 - April 2013
American Express October 2008 - January 2010
Comerica Bank October 2007 - September 2008
ACS May 2007 - September 2007
HCL Technologies January 2007 - May 2007
Patni Computer Systems December 2004 - December 2006
Skyline India June 2002 - December 2004
Skills
SDLC, Software Project..., Data Warehousing, Insurance, Guidewire, Solution Architecture, Informatica, IDQ, CDC, Banking, Oracle Application..., Control-M, BMC Remedy, Cognos ReportNet, Oracle, Sybase, Microsoft SQL Server, Project Planning, Onsite-Offshore..., Contract Management, Project Estimation, Resource Management, Release Management, Data Modeling, ETL, Requirements Gathering, DB2, Enterprise Architecture, Weblogic, WebLogic, Requirements Analysis
Education
Madurai Kamaraj University 1998 — 2002
B.E, ECE
Career Step Senior ClerkFlorida Department of Highway Safety and Motor Vehicles2005 - 2008
ACS 1998 - 2002
Skills
Editing, Creative Writing, Blogging, Copy Editing, Social Media, Journalism, Proofreading, Research, Copywriting, Microsoft Office, Public Speaking, Editorial, Public Relations, Teaching, Press Releases
Education
Miami Dade College 1996 — 1997
Tallahassee Community College 1995 — 1997
Lively Technical Center
PC Support
DFW International Airport November 2012 - Present
DFW International Airport December 2002 - November 2012
Sabre Inc. 2001 - October 2002
Associates 1999 - 2001
ACS 1995 - 1999
Skills
Project Planning, Accounting, Airport Management, Access, Strategic Planning, Contract Management, Business Analysis, Forecasting, Financial Reporting, Accounts Receivable, Outlook, Process Improvement, Account Reconciliation, Team Building, General Ledger, Financial Analysis, Accounts Payable, Change Management, Customer Service, Budgets, Project Management, Aviation, Airports, Airlines
Education
Langston University 1990 — 1994
BA, Account
ACS December 2006 - November 2013
Skills
Customer Service, Microsoft Office, Public Speaking, Microsoft Excel, Microsoft Word, Coaching, Event Planning, Social Media, Team Building
Education
SUNY Institute of technology 2006 — 2011
Bachelor of Arts (B.A.), General Studies
Le Moyne College 2005 — 2005
Humana April 2008 - August 2010
JPM Chase Bank 2007 - 2008
ACS 2005 - 2006
First Health 1999 - 2004
Skills
MS Office Suite, Customer Relations, Customer Service, Call Center, Health Insurance, Lotus Notes, Medicare, Outlook, Customer Satisfaction, HIPAA, Telephone Skills, Documentation, Benefits Administration, Employee Benefits, Process Improvement, Problem Solving, Benefits, Managed Care, Client Retention, Fax, Word, Customer Experience, Team Building, Mentoring, Microsoft Office
Education
Mesa Community College 2003 — 2004
Management
St Louis Comm College 1992 — 1995
2 year, Business
ACS, a Xerox Company Senior Subject Matter ExpertS2TechJuly 2014 - Present
Clover Consulting March 2013 - June 2014
ACS August 2001 - March 2013
Michigan National Bank 1997 - 2001
Skills
SDLC, Systems Analysis, Requirements Analysis, Visio, Requirements Gathering, SharePoint, PMP, User Acceptance Testing, Software Project..., Business Requirements, Business Analysis, Enterprise Architecture, Business Process, Data Warehousing, COBOL, Data Modeling
Education
Michigan State University
Master of Business Administration (M.B.A.)
Michigan State University 1985 — 1990
Bachelor of Science (B.S.)
ACS 2002 - April 2003
Education
Middlesex University 1993 — 1996
Bachelor of Arts, English Literature and Philosophy
Vauxhall College, UK 1991 — 1993
A Levels
ACS September 2004 - Present
Skills
Microsoft Word, Healthcare, Microsoft Excel, Customer Service, Strategic Planning
Education
Louisiana Tech University 1982 — 1987
BS, BUSINESS MANAGEMENT
Louisiana Tech University 1982 — 1987
BS, BUSINESS MANAGEMENT
ACS January 2003 - Present
Arnica Publishing, Inc. September 2002 - April 2011
Trailblazer Foods January 1993 - March 1998
Skills
Creative Problem Solving, Marketing Strategy, Storytelling, Publishing, Blogging, Social Media, Editing, Proofreading, Entrepreneurship, Social Media Marketing, Start-ups, Digital Marketing, Marketing, Books, Advertising
Education
University of Oregon 1976 — 1979
Bachelor of Science/ BFA, School of Art and Architecture
Oregon State University 1970 — 1972
undergraduate study, Business Administration
Lewis and Clark College 1968 — 1970
undergraduate, art
Cedars-Sinai March 2014 - Present
ACS October 2006 - March 2014
ESI January 2004 - March 2005
IBO June 2003 - January 2004
Skills
Outlook, Data Entry, Microsoft Office, Customer Service, Microsoft Excel, Fax, Spreadsheets, Microsoft Word, IDX, Epic Systems, CUBS, Problem Solving
Education
Bryman College 2002 — 2003
Medical/Clinical Assistant
Los Angeles Trade Technical College 2000 — 2002
Venice High School 1996 — 2000
Diploma, General Education
PGCMH November 2014 - Present
CADV February 2013 - November 2014
Human First, Inc. November 2012 - March 2013
ACS September 2007 - January 2011
Skills
Adolescents, Child Welfare, Childcare, Autism Spectrum..., Customer Service, Nonprofits, Child Development, Program Development, Public Speaking, Case Management, Teaching, Crisis Intervention, Psychotherapy, Youth Development, Social Services, Mental Health Counseling, Mental Health
Education
Metropolitan College of New York 2014 — 2015
B.P.S, Human Services
Technical Career Institute 2009 — 2011
AA, Human Services
State of Louisiana July 2012 - Present
The Shaw Group October 2009 - July 2012
ACS July 2009 - October 2009
FEMA October 2005 - May 2009
Skills
Team Leadership, Management, Mitigation, Disaster Recovery, Government, Program Management, Grants, Leadership, Emergency Management, Proposal Writing, Training, Policy, Leadership Development, Security Clearance, Strategic Planning
Education
LSU 1978 — 1984
Bachelor of Science (B.S.), Business
Experis IT August 2013 - November 2013
Shilo Inns Suites Hotels February 2012 - August 2013
Domino's Pizza June 2010 - October 2011
Pop a Lock of Portland June 2008 - October 2009
ARS Shell October 2007 - April 2008
Durham Grooming and Doggy Daycare July 2007 - November 2007
Stream Internaitonal April 2006 - July 2007
ACS December 2005 - April 2006
Skills
Hospitality
Education
Manhattan Area Technical College 2010 — 2011
Automotive Technician, 3.0
Portland Community College 2001 — 2004
General Studies, 2.5
Apollo College (now defunct) 2001 — 2003
Certificate of Completion, Veterinary Assisant, 3.5
Fiat Chrysler Automobiles (FCA) July 2014 - Present
ACS May 2011 - Present
Mark IV Automotive October 2000 - February 2008
Skills
Robotics, PLC, Automation, PLC Programming, Allen Bradley, Pneumatics, Electrical Engineering, HMIs, Troubleshooting, Lean Manufacturing, Mechatronics, Variable Frequency..., Automotive, Engineering, Manufacturing, Electronics, Maintenance, Motion Control
Education
Macomb Community College 2009 — 2011
Associate's degree, Mechatronics, Robotics, and Automation Engineering