ACS Company
Industry: Civil engineering company
DescriptionACS, Actividades de Construcción y Servicios, S.A. is a Spanish company dedicated to civil and engineering construction, all types services and telecommunications. It is one of the leading construction companies in the world, with projects in many countries around the world. Revenue: 34.06 billion EUR (2016) CEO: Florentino Pérez (1997–) Owner: Florentino Pérez (12.5%) Subsidiaries: Dragados S.A., Hochtief, Turner Construction,
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ACS Employees
Infotree Service Inc. (Eaton Corporation) January 2014 - Present
Adecco Staffing, USA June 2013 - December 2013
Cleveland Brothers August 2012 - May 2013
The Dream Center Church of Atlanta June 2008 - February 2012
UPS (Insync Staffing) March 2011 - August 2011
Emory University January 2008 - June 2008
Varian Medical Systems December 2005 - January 2008
ACS October 2004 - October 2005
Skills
SAP, Lotus Notes, Internet, Customer Service, Customer Satisfaction, Team Building, Accounting, Accounts Payable, General Ledger, General Administrative..., Team Leadership, Employee Training, Operational Excellence, Microsoft Excel, Microsoft Word, Microsoft Exchange, Microsoft Office 2007, Time Management, Payroll, Billing Process, Billing Systems, Accounts Receivable, Like Challenges, Qualitative Research, Quantitative Research, Online Research, Highly Dedicated, Professional Experience, Keen Listener, Social Media, Tax, Internal Audit, Analysis
Education
Robert Morris University 2014 — 2016
Master of Science (M.S.), Data Analytics
Oglethorpe University 2006 — 2011
Bachelor of Business Administration (B.B.A.), Accounting
Wicked Hippie June 2013 - Present
ACS October 2012 - May 2015
Oklahoma Department of Human Services January 2012 - May 2012
The Children's Hospital at Saint Francis June 2011 - August 2011
The Talton Home May 2010 - August 2010
Skills
Microsoft Office, Social Media, Microsoft Excel, PowerPoint, Research, Public Speaking, Microsoft Word, Social Networking, Fundraising, Editing, Outlook, Event Management, Volunteer Management, Customer Service, Facebook
Education
Oklahoma State University 2007 — 2012
Bachelor of Science (B.S.), Human Development and Family Science
EveryOne Yoga School
Hatha Yoga
Grand Aerie, Fraternal Order of Eagles November 1991 - Present
Delta Resource Group June 2011 - October 2012
Expedia July 2006 - December 2009
ACS August 2005 - July 2006
Consumer Opinion Services November 1995 - July 2005
Skills
Microsoft Word, Customer Service, Microsoft Excel, PowerPoint, Microsoft Office, Outlook, Research, Social Media, Teamwork, Data Analysis, Windows, Data Entry, Event Planning, Photoshop, English, Time Management, Access, Team Building, HTML, Team Leadership, Telephone Skills, Public Speaking
Education
Pierce College at Puyallup 2013 — 2013
Certificate, Personal Awareness and Self-Improvement
Pierce College 2010 — 2011
Certificate, Medical Office Assistant/Specialist, 3.89
Texas Department of Family and Protective Services December 2013 - Present
SWBC November 2004 - November 2013
ACS February 2001 - August 2004
Ben Taub General Hospital January 1991 - June 1994
Southwest General Hospital September 1987 - December 1990
Skills
Microsoft Office, Microsoft Word, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Data Analysis, Nonprofits, Access, Editing, Data Entry, Organizational..., Event Planning, Community Outreach, Visio, Policy, Program Management
Education
Our Lady of the Lake University 2013 — 2015
Doctorate of Leadership Studies
University of Phoenix 2010 — 2012
Bachelor of Science in Management, Master of Public Administration
Palo Alto College 1987 — 1989
Associate of Arts (A.A.), Palo Alto College
Glynlyon Inc. September 2014 - Present
EDMC August 2013 - July 2014
EDMC September 2011 - August 2013
ACS August 2010 - August 2011
ACS Xerox August 2009 - August 2010
Skills
Public Speaking, Higher Education, Student Affairs, Admissions, Student Financial Aid, Staff Development, Microsoft Office, Management, Data Analysis, Coaching, Leadership
Education
Argosy University-Phoenix Online Division 2012 — 2014
Working towards BA, Business Administration and Management, General, GPA 3.94
Onondaga Community College 1988 — 1990
Associate's Degree, Business/Corporate Communications, Graduated with honors
Compass Universal 2012 - Present
GIFTE 2013 - 2014
Expedia Cruise Ship Centers 2012 - 2013
ACS 2004 - 2008
Ritz-Carlton Golf & Spa Resort 2001 - 2004
Skills
Hospitality, Cruises, Business Travel, Vacation, Leisure Travel, Resorts, Tourism, Graphic Design, Hotels, Sales, Hospitality Management, Corporate Events, Event Management, Travel Management, Event Planning, Customer Satisfaction, Hotel Management, Leisure
Education
Penn Foster
The Center for People in Need October 2014 - Present
ResCare August 2010 - Present
ResCare February 2008 - August 2010
ResCare June 2007 - February 2008
Region V Systems December 2006 - June 2007
Bank of Peru 2005 - 2006
ACS May 2003 - July 2005
Skills
Office Management, Customer Service, Vendor Relationships, Adaptability, Internal Process..., Highly detail oriented, Account Reconciliation, Enthusiasm to learn, Integrity, Building Relationships, Multi Tasking, Social Services, Empathy, Public Relations, Positive Team Player, Training, Proactive self-starter, Resume Writing, Banking, Recruiting, Crisis Intervention, Microsoft Excel, 10 Key, Administrative...
Education
Peru State College 1994 — 1998
Bachelor's degree, Psychology/Sociology/Criminal Justice
Texas Health Presbyterian Hospital Rockwall August 2013 - Present
Self Employed Freelance Writor March 2013 - August 2013
ACS 2012 - 2013
Hunt Regional Medical Center 2009 - 2012
Skills
Microsoft Word, Windows Services, PowerPoint, Freelance Writing, English grammar, 10 Key, Micros, Poetry, Editing, Writing, ImageX, Time Management
Education
Texas A&M Commerce 2011 — 2012
Did not complete, Psychology/Criminal Justice
Paris Junior College 2009 — 2011
Associate of Science (A.S.), Clinical Psychology
USAA June 2014 - Present
Allstate November 2012 - June 2014
Samsung Telecommunications America May 2011 - August 2011
Stream Global Services January 2011 - April 2011
ACS June 2009 - November 2010
Skills
Property & Casualty..., General Insurance, Insurance, Spanish, Customer Service, Cisco Routers, Call Centers, Time Management, Sales, Research, Training, Leadership, Team Building, Strategic Planning, Customer Satisfaction, Customer Retention
Education
Northwest Vista College 2012 — 2015
Associate's degree, Business Administration and Management, General
Intel Corporation September 2013 - October 2014
Intel Corporation April 2013 - September 2013
Eid Passport June 2012 - December 2012
ACS June 2012 - June 2012
Intel Corporation October 2010 - April 2012
Bonneville Power Administration June 2009 - October 2010
Intel October 2006 - June 2009
Intel August 2006 - October 2006
Intel Corporation July 2006 - August 2006
Xerox January 2006 - July 2006
Skills
Customer Service, Employee Relations, Contract Recruitment, Software Development, Testing, Screening, Process Improvement, Technical Recruiting, Data Entry, Microsoft Excel, Microsoft Word, Quality Assurance, Recruiting, Account Management, Benefits Negotiation, Project Planning, Talent Acquisition, Research, PowerPoint, Applicant Tracking..., Test Management, Service Delivery, Process Scheduler, Negotiation, Vendor Management, SDLC, Project Management
Education
Oakland University 1993 — 1998
Bachelor of Arts (B.A.), History
CGI November 2013 - Present
Xerox January 2010 - June 2013
ACS December 2007 - December 2012
ACS April 2005 - December 2007
Skills
Call Centers, Operations Management, Process Improvement, Vendor Management, Business Process..., Management, Team Building, Leadership, Program Management, Business Analysis, Strategic Planning, Outsourcing, Change Management, Team Leadership
Education
North Carolina State University
Social Wok
North Carolina State University
Bachelor's degree
The Coca-Cola Company December 2013 - Present
Nokia May 2012 - December 2013
McKesson June 2009 - May 2012
The Home Depot March 2009 - June 2009
ACS June 2008 - March 2009
The Home Depot April 2007 - April 2008
Cox Communications September 2006 - February 2007
Hewlett-Packard December 1993 - September 2006
US Air Force 1976 - 1982
Skills
PMP, SDLC, Application Development, Data Center, PMO, Scrum, Kanban, Program Management, Integration, Software Development, Agile Project Management, IT Management, Project Management, Vendor Management, Unix, Business Intelligence, Enterprise Architecture, ITIL, Business Analysis, Software Project..., CRM, Enterprise Software, Security, Quality Assurance, ERP, Testing, Project Portfolio..., Infrastructure, IT Strategy, Servers, Visio, SQL, Architectures
Education
Nova Southeastern University 1988 — 1991
MS, Computer Science
University of Alabama 1972 — 1976
BS, Mathematics
Attic Skateshop March 2012 - Present
ACN 2012 - Present
ACS November 2009 - February 2012
Carpet Pro March 2007 - June 2007
Skills
Energy, Smart Grid, Electric Power, Electric Utility, Meters, Natural Gas, Utility Industry, Microsoft Office, Microsoft Excel, Customer Service, Gas, Microsoft Word
Education
Rancho Buena Vista High School
Palomar College
Some College
hCentive, Inc. March 2013 - Present
Outlook Associates June 2011 - February 2013
hCentive 2013 - 2013
hCentive, Inc. 2013 - 2013
Outlook Associates February 2010 - May 2011
CareFirst FEPOC July 2009 - February 2010
WellCare February 2009 - July 2009
Fox Systems November 2008 - February 2009
ACS July 2008 - October 2008
ACS Healthcare Solutions March 2007 - June 2008
Skills
Requirements Analysis, Medicaid, Software Documentation, HIPAA, Healthcare Information..., SDLC, EDI, Business Analysis, ICD-9, ICD-10, EDI 4010A1, EDI 5010 TR3, NCPDP, HL7, ESB, SOA Governance, HIT, HIE, Health Information..., Healthcare, Business Requirements, Enterprise Architecture, Business Process, Process Improvement, Program Management, Vendor Management, Integration, PMP, SharePoint
Education
University of Maryland University College 2012 — 2014
Master of Business Administration (MBA)
Osmania University 1993 — 1997
Bachelors of Engineering, CIVIL
St. Theresas High School
Portland Community College September 2009 - Present
ACS August 2011 - December 2011
Blockbuster October 2007 - April 2011
Office Depot August 2007 - February 2008
Maria's Vintage June 2004 - September 2007
Ross January 2007 - August 2007
Wendy's March 2005 - November 2006
Skills
Photoshop, Web Design, Adobe Creative Suite, Microsoft Office, Dreamweaver, XHTML, CSS
Education
Portland Community College 2009 — 2012
Working on AAS, Web Design
Primerica May 2015 - Present
LVtheONE December 2009 - Present
Beacon Hill Staffing Group February 2012 - April 2012
Rent-A-Center 2007 - 2009
Women of Faith, Inc. 2003 - 2006
ACS 2001 - 2003
Excel Telecommunications 1995 - 2000
Sears, Roebuck and Co. 1994 - 1995
Skills
Accounting, Analysis, Architecture, Merchandising, Invoicing, Sales Operations, Sales, Inventory Management, Recruiting, Sourcing, Training, Management, Business Development, Leadership, Team Building, Negotiation, New Business Development, Human Resources, Payroll, Time Management, Account Management, Employee Relations, Customer Service, Forecasting, Hiring, Microsoft Office, Purchasing, Cold Calling, Interviews, Staffing Services, Microsoft Excel, Outlook, Technical Recruiting, Internet Recruiting, Permanent Placement, Operations Management, Strategy, Benefits Negotiation, Process Improvement, Staff Augmentation, Start-ups, Sales Management, Talent Acquisition, Vendor Management, Coaching, Contract Negotiation, PowerPoint, Screening Resumes, Strategic Planning, Finance
Education
Richland College 1996 — 2012
Accounting Technology/Technician and Bookkeeping
Orange Coast College 1990 — 1992
Lewisville high school 1985 — 1989
High School/Secondary Diplomas and Certificates
Secure-24 Inc. May 2008 - Present
ACS February 2005 - April 2008
Chrysler Financial 2004 - 2005
IBM/Celestica 2000 - 2002
OZSOFT CONSULTING CORP. May 1998 - December 2000
Skills
SAP ERP, Disaster Recovery, SAP, SAP Basis, SAP Portal, SAP Netweaver, ECC, SAP R/3
Education
Osmania University 1987 — 1990
Math
Informatica December 2013 - Present
Innovation Data Processing March 2006 - November 2013
ACS January 2006 - February 2006
GSK August 2005 - December 2005
NEON Enterprise Software October 2001 - July 2005
BMC Software October 1991 - April 2001
Landmark Systems Corporation December 1984 - 1991
Satellite Business Systems October 1980 - November 1984
CACI October 1978 - June 1980
First American Bank of Virginia 1980 - 1980
Skills
CICS, z/OS, IBM Mainframe, Disaster Recovery, BAL, IAM, Databases, Software Development, DB2, SDLC, Systems Management, COBOL, Data Modeling, IMS DB/DC, FTP, Testing, MVS, VSAM, Operating Systems, IBM Utilities, SDSF, Assembler, JCL, Enterprise Architecture, Unix, ISPF, Programming, Systems Programming, Mainframe, BMC Remedy, TSO, PL/1, REXX, RACF, Performance Tuning, OS/390, AIX, Production Support, WebSphere MQ, Syncsort, High Availability, Middleware, Fileaid, Endeavor, WebSphere Application..., Websphere, Database Administration, HP-UX, Data Warehousing, Capacity Planning
Education
Penn State University 1970 — 1976
BA Arts & Sciences, Computer Science
Gateway High School 1967 — 1970
Zenith Education Group January 2015 - Present
Corinthian Colleges, Inc. March 2014 - Present
ACS September 2000 - September 2012
Affiliated Computer Services, Inc. 2000 - September 2012
Ingram Micro Corporation June 1997 - September 2012
Skills
Data Center, Disaster Recovery, Microsoft Exchange, DNS, Active Directory, Servers, Virtualization, ITIL, VMware, Enterprise Architecture, PMP, Cluster, IT Strategy, Service Delivery, Security, IT Management, IT Service Management, Integration, System Deployment, Cloud Computing, SharePoint, IT Operations, Citrix, System Administration, Windows Server, HP, VMware ESX, Microsoft Technologies, Technical Support, Blackberry Enterprise..., Incident Management, Cisco Technologies, Hyper-V, Infrastructure
Education
Orange Coast College 1989 — 1993
Tegrit August 2015 - Present
Thomson Reuters October 2010 - August 2015
Kelly Services June 2007 - April 2009
Affiliated Computer Services August 2005 - May 2007
ACS September 2003 - August 2005
ACS October 2001 - September 2003
Electronic Data Systems 1995 - July 2001
Electronic Data Systems October 1992 - 1995
Skills
Business Analysis, CMMI, CRM, Management, PMP, Process Improvement, Program Management, Project Management, Six Sigma, Software Documentation, Vendor Management, Strategy, Business Process, Analysis, Quality Assurance, Integration
Education
Oakland University 1986 — 1992
Bachelor of Science, Marketing
high school 1982 — 1986
Bashas' September 2006 - Present
CSK Auto June 2006 - September 2006
ACS July 1998 - March 2006
Syracuse City Schools August 1988 - July 1998
Skills
IBM iSeries, Web Applications, SQL, Access, Troubleshooting, Software Documentation, C# Dot.Net
Education
Onondaga Community College 1985 — 1988
The Children's Hospital of Philadelphia February 2013 - Present
Kings Rules Together, LLC June 2010 - Present
EHR March 2011 - August 2011
ACS September 2010 - February 2011
EARN Center August 2009 - September 2010
Keystone Mercy March 2009 - October 2009
Alliance September 2008 - January 2009
Meezan Art Couture May 2005 - October 2005
Education
West Philadelphia High School
Diploma
Penn State University
B.A, Enyger Substianability and Policy
Imani Lee, Inc. December 2009 - Present
Speak America January 2012 - Present
Wells Fargo February 2015 - September 2015
Neighborhood Assistance Corporation of America February 2013 - January 2015
Christian Life Academy January 2004 - June 2012
ACS January 2011 - December 2011
Aflac April 2010 - September 2010
RHA Health Service, Inc January 2001 - September 2009
Skills
Customer Service, New Business Development, Strategic Partnerships, Event Management, Team Building, Public Speaking, Team Leadership, Budgets, Account Management, Non-profits, Community Outreach, Workshop Facilitation, Teaching, Nonprofits, Microsoft Office, PowerPoint
Education
North Carolina State University 2001 — 2005
Bachelor of Arts, Political Science
The Picture People June 2007 - January 2008
Extended Stay Hotels April 2007 - July 2007
ACS September 2005 - August 2006
Subway April 2002 - May 2004
Skills
Time Management
Education
Portland Community College 2010 — 2012
Early Childhood Education
ACS July 2007 - October 2010
NABA Detroit 1994 - 2010
Arizona Department of Transportation March 2006 - July 2007
American Red Cross March 1996 - March 2006
ANR Pipeline Company January 1991 - March 1996
Skills
Financial Reporting, Management, Accounting, Account Reconciliation, ADP Payroll, General Ledger, Leadership, Payroll
Education
Northern Arizona University 2009 — 2011
Master's, Leadership Adminstation
The George Washington University
Master Certificate, Project Management
University of Detroit Mercy 1983 — 1990
BS, Accounting
East Catholic High 83 1979 — 1983
LCI Industries January 2012 - June 2012
Art.com July 2011 - January 2012
Couch Trip: The Party Bus July 2011 - September 2011
Idea Integration March 2011 - June 2011
ACS December 2010 - March 2011
Hewlett-Packard August 2010 - November 2010
Response PointCary February 2009 - July 2009
YWCA of the Greater Triangle, Inc January 2008 - September 2008
Brenntag Southeast, Inc November 2005 - March 2007
FMI Corporation August 2003 - September 2004
Skills
Customer Service, Customer Satisfaction, Account Management
Education
Pace University
Business Administration
Cordea Consulting Project ManagerPPH via Cordea Consulting2008 - 2011
ACS 2005 - 2006
ACS 2005 - 2006
Cerner UK 2001 - 2004
Cerner Corporation 2000 - 2001
INTEGRIS Health 1998 - 1999
Skills
Healthcare Information..., Software Implementation, EMR, Cerner, EHR, SurgiNet
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2008 — 2009
MBA
University of Oklahoma - Price College of Business
Portland Farmers Market June 2009 - September 2009
ACS August 2008 - December 2008
Quiznos October 2007 - June 2008
Eski Designs February 2006 - June 2008
American Independent Mortgage May 2006 - September 2006
Skills
Merchandising, Business Development, Promotions, Negotiation, Social Media, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, PowerPoint, Retail, Time Management
Education
Oregon State University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Fashion Merchandising
Oregon State University 2009 — 2013
Bachelor's degree, Consumer Merchandising/Retailing Management
ACS August 2012 - Present
Oklahoma City Community College August 2011 - April 2012
Skills
Cpr Certified, BLS, Nursing, ACLS, Medical Terminology, Healthcare, Public Speaking, Teaching, Hospitals, Research, First Aid, PowerPoint
Education
Oklahoma City Community College 2011 — 2016
associate, nursing
Blanchard High School 2003 — 2007
Diploma, High School
Towers Watson October 2013 - Present
Xerox December 2010 - October 2013
ACS September 2007 - March 2011
Hewitt Associates August 1998 - August 2007
Skills
Vendor Management, BPO, Employee Benefits, Outsourcing, Program Management, Call Center, Talent Management, Change Management, Performance Management, Process Improvement, SDLC, Benefits Administration, Talent Acquisition, Business Process..., Human Resources, PeopleSoft, HRIS, Service Delivery, Leadership, Call Centers, Training, Onboarding, CRM, Employee Engagement, Recruiting, Resource Management
Education
Penn State University 1985 — 1990
BS, Human Development
University of Pittsburgh 1996 — 1996
Certificate, Mentoring & Leadership
Montgomery Coscia Greilich LLP July 2015 - Present
Orthofix March 2014 - July 2015
Montgomery, Coscia, Greilich LP March 2010 - February 2014
River Point Farms August 2008 - February 2010
ACS 2005 - 2006
Intervoice 1999 - 2005
gustafson 1995 - 1999
Education
Oklahoma State University 1988 — 1993
_ October 2013 - Present
Sellers Dorsey March 2014 - Present
Molina Healthcare September 2012 - October 2013
Molina Healthcare January 2011 - September 2012
Hubbert Systems Consulting October 2009 - September 2010
ACS February 1997 - October 2009
Unisys November 1993 - February 1997
EDS May 1977 - November 1993
Skills
Medicaid, AR, CO, CT, HI, KS, LA,..., CA, CO, TX..., Carrollton TX, Orange & Solano..., Irvine & Orange CA, Mountain View and Santa..., Program Management, Healthcare, Strategy, HIPAA, Healthcare Information..., Management Consulting, Outsourcing, Management, Executive Management, Business Development, Contract Negotiation, Cross-functional Team..., Project Planning, New Business Development, Business Process, Proposal Writing, Business Process..., Solution Selling, IT Strategy, Business Processing..., Healthcare IT, Project Management, Healthcare Industry, Government, Business Analysis, Vendor Management, Process Improvement, Consulting, Account Management, Sales, Integration, IT Management, Marketing, Leadership, Operations Management, IT Outsourcing, Team Leadership, Liaison, Professional Mentoring, Strategic Planning, Public Administration, P&L Ownership, Political Science
Education
Northeastern University
BS, Political Science
SMU COX - Edwin L. Cox School of Business
The Executive and Management Development Division, Executive Leadership Program
Suffolk University - Sawyer School of Management
MPA, Public Administration
Nike September 2015 - Present
Nike, Inc. March 2014 - September 2015
Nike March 2014 - September 2015
Nike March 2012 - April 2014
ServerLogic 2008 - March 2012
ServerLogic October 2008 - December 2011
SharpForm IT Integration, Inc. May 2007 - October 2008
Nike March 2006 - May 2007
ACS September 2003 - March 2006
Lockheed Martin January 2002 - February 2004
Skills
Cisco IOS, Cisco Switches, cisco routers, Network Security, Network Administration, Wireless Networking, Wired Networking, VLAN, Security Management, Infrastructure Planning, Website Development, Digital Certificates, exchange 2010, Email Archiving, Email Management, Telephony, VoIP, Hosted Services, Change Management, Risk Management, Enterprise Architecture, Microsoft Exchange, Active Directory, Networking, Security, Technical Support, Project Management, Infrastructure, Help Desk Support, Disaster Recovery, Windows Server, VMware, Management, SQL, Cisco Nexus, Business Intelligence, Cloud Computing, Integration, Enterprise Software, Cisco Routers, XP, Troubleshooting, Servers, Cisco Technologies, Linux, IT Operations, Windows 7, Virtualization, Switches, Managed Services
Education
University of Phoenix 2013 — 2015
Actively pursuing BSIT / MBA - Tech Management, Computer Science/Technical Management
United Parcel Service - School of Management 2002 — 2003
Certificate, Management
Portland Community College 1998 — 2000
AAS, Computer Information Systems, Pursuing Degree in CIS from 4 year school
Agon Management Group Inc January 2015 - Present
Hogan & Sons August 2013 - April 2014
CedarPC January 2013 - July 2013
HUNE Inc November 2012 - December 2012
ACS August 2012 - December 2012
Cavalier Logisics November 2011 - July 2012
Merchant's Tire Auto Center January 2010 - November 2011
Giant Food June 2008 - August 2008
Skills
Automotive Repair, Automotive Aftermarket, Troubleshooting, Vehicles, Computer Repair, Automobile, Customer Service, Customer Satisfaction, Customer Retention, Automotive, Outlook, Management, Computer Hardware, Networking, Inventory Management
Education
ITWorks Program at NPower 2012 — 2012
CompTIA A+ Certification, Information Technology
Northern Virginia Community College 2009 — 2012
Information Technology
Control Solutions, Inc. March 2015 - Present
Control Solutions, Inc. September 2014 - Present
Control Solutions, Inc. April 2014 - September 2014
Computer Support Services, Inc. February 2008 - April 2014
ACS June 1987 - June 2007
J&J Medical Systems 1983 - 1987
Skills
Operations Management, Strategic Planning, New Business Development, Mergers & Acquisitions, Enterprise Software, Business Analysis, Business Intelligence, Project Management, Management Consulting, Team Leadership
Education
Penn State University 1977 — 1980
Bachelor of Arts (B.A.), Liberal Arts / Industrial Engineering
Lafayete College 1975 — 1977
International Relations and Affairs
TrueSource Screening LLC. August 2007 - Present
TrueBlue Screening Services, LLC August 2007 - December 2011
ACS April 2002 - February 2005
Skills
Background Checks, Credit Risk, Credit Analysis, Criminal Investigations, Criminal Records, Sex Crimes, Sexual Violence, Independent..., Landlord-Tenant, Certifications, Microsoft Office, Credit, Rentals, Administration, Employee Benefits, Screening, Tenant, Call Centers, Customer Service, Property Management, Small Business, Staffing Services, Leadership, Apartments, New Business Development, Risk Assessment, Public Speaking, Tenant Improvement, Management, Employment Verifications, Team Building, Sales, Marketing, Strategic Planning
Education
Portland Community College 2000 — 2003
Radiology, Biology/Biological Sciences, General
Walla Walla Community College 1997 — 2000
Associates of Science, Science
P2 Tech Solutions, LLC January 2010 - Present
The Results Companies July 2008 - March 2010
ACS July 2005 - July 2008
Skills
Training, Customer Satisfaction, Program Management, E-Learning, Performance Management, Management, Employee Training, Adult Education, Quality Assurance, Learning Management..., Project Management, Leadership Development, Instructional Design, Blended Learning, Instructor-led Training, Needs Analysis
Education
Nova Southeastern University 2011 — 2015
Doctorate of Education, Instructional Technology & Distance Education
University of South Florida 2005 — 2006
Certificate, Leadership in Developing Human Resources
University of South Florida 2004 — 2005
M.A., Adult Ed: Organizational Development
University of South Florida 2000 — 2004
Bachelor of Science (B.S.), Secondary Education: English
Conversion Interactive Agency November 2013 - Present
cj Advertising June 2009 - November 2013
ACS August 2006 - June 2009
Skills
Advertising, Social Media Marketing, Email Marketing, Social Media, Photography, Copywriting, Event Planning, Digital Marketing, Public Relations, Creative Direction, Marketing Strategy, Online Advertising, SEO, Digital Media, Music, Media Planning, Media Buying, Social Networking, Marketing Communications, Website Development, Content Strategy, Online Marketing, Facebook, Adobe Creative Suite, Event Management, Interactive Marketing, Marketing, Management, Account Management, Customer Service, Leadership, Sales, Lead Generation, Integrated Marketing, Strategic Planning, New Business Development, Brand Development, Digital Strategy, Mobile Marketing, Team Building, Direct Marketing, Media Relations, Blogging
Education
Point Park University 2002 — 2006
B.S., Photojournalism, Marketing
Greater Latrobe Senior High School
DIP- Geneva, Switzerland (Education Department of Geneva State) February 2014 - June 2014
DIP- Geneva, Switzerland (Education Department of Geneva State) January 2010 - January 2014
DIP- Geneva, Switzerland (Education Department of Geneva State) January 2009 - December 2009
DFI Service March 2007 - March 2008
ACS August 2000 - August 2006
MAISON DE SANTE BELLEVUE September 1999 - August 2000
SCHINDLER FRANCE SA April 1994 - July 1998
BOOTS HEALTHCARE SA January 1994 - February 1994
COPAREL VADEMECUM August 1990 - November 1992
HOPITAL BEAUJON September 1985 - September 1989
Skills
Strategic Planning, Change Management, Quality Management, KPI Implementation, business process..., Human Resources, Legal Compliance, Performance Management, Talent Acquisition, Talent Management, Education and training, Project Management, Coaching, engaging people, Team Building, Employee Relations, Conflict Resolution, Leadership Development, Strategic Communications, Compensation & Benefits, Budget Management, English, French, Microsoft Word, PowerPoint, Microsoft Excel, In Design, WordPress, Prezi, HRIS, Integrated accounting..., core human resources..., continuous processes..., distant communication, partnership development, Organizational analysis, Core business functions, hiring for fit:...
Education
MBA - Institut d'Administration des Entreprises 1998 — 2000
Master of Business Administration (MBA)
Arts et Métiers /HEC Paris 1988 — 1989
Université Bordeaux II 1980 — 1985
Master's degree (DESS)
TELUQ Quebec 2005 — 2006
Introduction to translation Certificate
HEG Genève 2013 — 2014
CAS Management de proximité
OFPC, Geneve, Switzerland 2013 — 2014
Associate's Degree
Association Faîtière Suisse pour les examens professionnels et supérieurs en Human Resources 2008 — 2008
Associate's Degree
Oakland Community College
Certificate of completion
Xerox Recovery Services (a Xerox company) October 2013 - Present
Xerox Services October 2010 - October 2013
ACS Recovery Services (formerly Primax Recoveries) January 2010 - September 2010
ACS July 2008 - December 2009
ACS Recovery Services (formerly Primax Recoveries) January 2007 - June 2008
ACS Recovery Services (formerly Primax Recoveries) October 2000 - December 2006
ACS Recovery Services (formerly Primax Recoveries) May 1998 - September 2000
ACS Recovery Services (formerly Primax Recoveries) September 1996 - April 1998
Skills
Strategic Planning, Six Sigma, Operations Management, Software Development, Business Development, Information Technology, Technical Analysis, Continuous Improvement, Income Statement, Requirements Analysis, Business Analysis, SDLC, Process Improvement, Software Project..., Business Process..., NetApp, NetApp Filers, Software Documentation, IT Management, Management, Enterprise Software, Quality Assurance, Leadership
Education
Southern New Hampshire University 2015 — 2016
Master's Degree, Data Analytics
Northern Illinois University 1992 — 1996
Bachelor of Science, Political Science
Chenega Global Telecom December 2012 - October 2013
GCI Industrial Telecom June 2012 - December 2012
North Slope Telecom, Inc April 2008 - June 2012
ACS 2006 - 2007
Alaska Fiber Star/WCI 1998 - 2006
US Army June 1992 - June 1996
Skills
Program Management, Telecommunications, VoIP, Wireless, Managed Services, Strategic Planning, Contract Negotiation, Vendor Management, Product Management, Business Development, Project Management, Sales Management, Account Management, System Administration, Team Building, Business Analysis, Integration, Cloud Computing, Leadership, Process Improvement, Team Leadership, Project Planning, Business Strategy, Business Process...
Education
University of Phoenix 2010 — 2013
Associate of Arts (AA), Business Administration and Management, General, 3.47 GPA
Northern Essex Community College 1990 — 1991
Haverhill High School
PNC January 2014 - Present
Self-appointed December 1977 - Present
PNC Bank May 2008 - January 2014
University of Pittsburgh July 2004 - May 2008
ACS May 2003 - July 2004
AccuWeather July 1998 - July 2000
State College Area September 1991 - July 2000
AccuWeather January 1995 - July 1998
US Navy September 1985 - April 1991
- Freelancer June 1984 - September 1985
Skills
Data Center, VPN, Network Security, Firewalls, Troubleshooting, DNS, Networking, Information Security, Network Administration, Switches, Technical Support, TCP/IP, Routers, DHCP, Cisco IOS, Network Engineering, Active Directory, Business Analysis, Disaster Recovery, ITIL, Integration, SDLC, Servers, VMware, Vendor Management, Visio, Windows Server, Cisco Technologies
Education
Penn State University 1991 — 1995
Naval Nuclear Power School 1987 — 1987
Naval Electronics School 1985 — 1987
Norwin High School 1981 — 1984
Norwin Junior High West 1979 — 1981
Sixth Street Junior High 1978 — 1979
Grant Elementary School 1971 — 1975
Stewartsville Elementary
Ingram Content Group April 2015 - Present
U.S. Army National Guard August 2005 - Present
MTM, Inc. November 2014 - March 2015
Benefit Communications Inc. February 2013 - November 2014
NAA February 2012 - December 2012
ACS September 2011 - October 2011
Dell January 2011 - September 2011
Apex January 2011 - September 2011
Pomeroy IT Solutions August 2009 - November 2009
5/3 Bank July 2009 - November 2009
Skills
Quality Assurance, Network Engineering, QA Analyst, Security Clearance, Computer Hardware, Troubleshooting, Government, Deployment, Training, System Deployment, Networking, Technical Support, SQL, Database Design, SharePoint, System Administration, Databases, Software Documentation, Microsoft Office, Leadership
Education
Nova Southeastern University 2015 — 2017
Master's Degree, Computer and Information Sciences, General
Union University 2004 — 2009
B.S., Computer Science
Parallon January 2015 - Present
San Antonio State Hospital April 2012 - January 2015
ACS March 2008 - March 2012
Skills
Healthcare, Administrative..., Medical Records, Medical Terminology, HIPAA, Data Entry, Outlook, Microsoft Word, Customer Service, EMR, Hospitals, Administrative...
Education
Palo Alto College 2014 — 2017
Psychology
San Antonio College 2015 — 2015
Northwest Vista College 2014 — 2015
DoD January 2013 - Present
USAG-Hohehenfels RSO December 2010 - January 2013
ACS 2012 - 2012
USAG-Hohenfels MPD December 2009 - December 2010
Prudential Professionals Realty April 2005 - March 2009
U.S. ARMY October 1995 - November 2004
U.S. ARMY July 2001 - May 2003
Skills
Leadership, Office Administration, Personnel Management, Management, Public Relations, Process Scheduler, Retention Management, Customer Service, Training, Sales, Market Research, Marketing, Real Estate, Spreadsheets, Access, Event Planning, Microsoft Office, Non-profits, Public Speaking, Security Clearance, Military, Policy, DoD, Employee Relations, Logistics, Budgets, Human Resources, Government, Army, Leadership Development, Program Management
Education
Northcentral University 2015 — 2018
DBA, Human Resources
Touro University California 2008 — 2009
Master of Business Administration (MBA), Human Resources Management, 3.8
North Central Institute 2005 — 2005
Course, Real Estate
Wayland Baptist University 1999 — 2003
BSOE, Business Administration
Universidad Nacional de Panama 1987 — 1991
Facultad de Administracion de Empresas
Wayland Baptist University
Master of Business Administration; Bachelors of Science, Occupational Education; Business Administration
Esri Canada January 2011 - Present
Esri Canada December 2006 - December 2010
ACS April 2005 - December 2006
Esri July 2001 - April 2005
Skills
ESRI, GIS, ArcGIS, PMP, Geomatics, Analysis
Education
Nova Scotia Community College 2000 — 2001
Advanced Diploma, GIS
University of Guelph 1995 — 2000
Bachelor of Science (BSc), Geography
Tek Systems May 2007 - Present
ACS May 2000 - April 2007
Lockheed Martin Corp. May 2000 - November 2003
Skills
Vendor Management, PMP, Process Improvement, IT Service Management, Management, Infrastructure, Program Management, SDLC, PMO, Offshoring, ITIL, SharePoint, MS Project, Change Management, Disaster Recovery, CMMI, Resource Management, IT Management, Software Project..., Service Delivery, Technical Recruiting
Education
Oakland University
Bachelors
Precision Task Group January 2013 - October 2014
Precision Task Group March 2013 - September 2014
ITT Technical Institute May 2010 - January 2013
ACS February 2006 - January 2010
Iconix 2003 - 2004
RCG Information Technology 1993 - 1998
Skills
Talent Acquisition, Resume Writing, Talent Management, Employee Relations, Applicant Tracking..., Internet Recruiting, College Recruiting, Career Counseling, Career Development, Benefits Negotiation, Technical Recruiting, Onboarding, Leadership Development, Interview Preparation, Temporary Staffing, Leadership, Performance Management, Conflict Resolution, Recruiting, Interviews, Human Resources, Job Search Strategies, Employee Training, HRIS, Team Building, Sourcing, Training, New Hire Orientations, Coaching, Personnel Management, Job Coaching, Executive Search, Employee Benefits, Vendor Management, Hiring, Temporary Placement, Organizational..., Staff Development, Benefits Administration, Workshop Facilitation, Staffing Services, PeopleSoft, Succession Planning, HR Policies, Workforce Planning, Screening, Employee Engagement, Executive Coaching, Consulting, Deferred Compensation
Education
Our Lady of the Lake University 1990 — 1993
Master's Degree, Psychology
Texas A&M University 1980 — 1984
Bachelor of Science (B.S.), Psychology
Robert E Lee High School
Cognosante June 2014 - Present
Alternative Link August 2009 - Present
CSC April 2011 - May 2014
Almost Family, Inc. August 2010 - April 2011
Infinity HomeCare August 2009 - July 2010
FourThought Group, Inc. April 2009 - August 2009
ACS April 2007 - August 2008
Affiliated Computer Services January 2005 - April 2007
ACS May 2001 - January 2005
Community Support Services f/t Deaf June 1996 - June 2003
Skills
Employee Relations, Healthcare Information..., Auditing, Medicaid, Process Improvement, Program Management, Healthcare, Resource Management, Organizational..., HIPAA, Performance Improvement, Security, Information Security, SDLC, Vendor Management, Management, Strategy, Quality Assurance, Leadership, CRM, Management Consulting, PMP, Training, Executive Management, Enterprise Software, Business Development, Project Planning, Information Technology, Mergers & Acquisitions, Business Analysis, Budgets, Team Management, IT Strategy, Professional Services, Business Process..., Government, Outsourcing, Healthcare Consulting, Policy, Medicare, Managed Care, Business Process, Integration, Project Management, Consulting, Business Intelligence, Software Project..., Visio, Requirements Analysis, Software Documentation
Education
University of Baltimore 2000 — 2002
MBA, Finance
University of Maryland College Park 1998 — 2000
MS, Managed Care Administration
Northwestern State University 1989 — 1993
BSN, Nursing
West Virginia Wesleyan College 1979 — 1983
Pre-Seminary
ACS, A Xerox Company January 2009 - Present
ACS April 2006 - December 2008
Metro One Telecommunications 1993 - 1996
Education
Notre Dame of Maryland University
BA, Management
GWE Advisory December 2009 - Present
Santa Rosa Consulting November 2008 - November 2009
ACS May 2002 - November 2008
The Revere Group August 1998 - May 2002
Skills
Start-ups, Strategic Planning, Software Implementation, Healthcare Information..., Finance, EHR, Healthcare, Integration, HL7, EMR, Strategy, Management, Management Consulting, ERP, Consulting, Epic Systems, Informatics, Project Management, Process Improvement, Change Management, Business Development, Healthcare Consulting, Ambulatory, Business Analysis, Leadership, Recruiting, Quality Assurance, Operations Management, Risk Management, Executive Management, CPOE, CRM, Project Delivery, Agile Methodologies, Health Information..., Software Documentation
Education
Northwest Missouri State University 1997 — 1998
MBA, Management
Northwest Missouri State University 1993 — 1997
BS, Double Major: Management / Marketing
The Frugal Consultant 1996 - 2004
Gupta 1996 - 1996
ACS 1995 - 1995
StayWell Custom Communications - now dba Krames StayWell 1991 - 1993
American Academy of Opthalmology 1990 - 1991
American Dental Association 1974 - 1989
Skills
Direct Marketing, Databases, Marketing Strategy, Advertising, Integrated Marketing, Database Marketing, Database Administration, Database Design, Relational Databases, Project Management, Medical Writing, Membership Relations, Membership Retention, Editing
Education
Penn State University 1968 — 1973
MA, BA, Speech Communication, Philosophy
University of Wisconsin-Madison 1965 — 1967
Speech Communications
Zoological Society of San Diego March 2012 - Present
Intermountain Fire and Rescue Department July 2007 - Present
Ortho Organizers May 2011 - May 2012
City of San Marcos September 2009 - June 2011
City of September 2009 - June 2011
Medix Ambulance July 2008 - March 2011
Intermountain Fire and Rescue Department 2007 - 2011
Medix Ambulance Service June 2008 - March 2010
ACS 2002 - 2010
Harborside Financial Network February 1998 - February 2002
Skills
Emergency Medicine, Firefighting, Handyman, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Emergency Management, Public Speaking, Microsoft Excel, Coaching, Strategic Planning, Outlook, Budget, Research, Troubleshooting, Team Building, Teaching, Teamwork, Event Planning, Project Management, Process Improvement
Education
Palomar College 1999 — 2009
Pending, Fire Science
Palomar College 1999 — 2009
Independent Contractor July 2010 - Present
ACS July 2009 - July 2010
ELECTRONIC DATA SYSTEMS, a Hewlett-Packard Company February 2006 - March 2009
ZEROCHAOS April 2004 - February 2006
Bank of America 1996 - 2004
Skills
Technical Writing, Needs Analysis, E-Learning, Learning Management..., Project Management, Six Sigma, Instructor-led Training, Information Mapping, Instructional Design, Adult Learning Theory, Blended Learning, Captivate, Training Delivery, Workshop Facilitation, Performance Consulting, Training, Distance Learning, Leadership Development, ADDIE, Hands-on Training, Business Analysis, Leadership, Technical Training, Organizational Learning, Performance Improvement, Training Needs Analysis, Learning Management, Curriculum Design, Employee Training, Change Management, SnagIt, Storyboarding, Instructional Technology, Adult Education, Organizational..., Soft Skills, Call Centers, WebEx, Facilitators, Content Development, Knowledge Management, Team Building, Program Management, Organizational..., Curriculum Development, Process Improvement, Camtasia, Software Documentation, Executive Coaching, Consulting
Education
Old Dominion University 1990 — 1992
BS, Finance
Museum Tour March 2009 - Present
ACS August 2003 - November 2008
Nike 2005 - 2006
Stream Global service Inc October 1997 - July 2003
Specialty Marketing Group August 1994 - October 1997
Egghead Software November 1988 - August 1994
Skills
Call Centers, Training, Customer Service, Recruiting, Leadership, Vendor Management, Project Management, Budgets, CRM, Team Building, Human Resources, Call Center, Customer Satisfaction, Coaching, Management, Outsourcing, Data Analysis, Account Management, Team Management, Operations Management, Marketing, Sales, Team Leadership, Inbound Marketing, Quality Assurance, Process Scheduler, Lead Generation
Education
Oregon State University 1983 — 1986
Bachelor, Business Administration, Marketing, Sociology
Meteorix May 2015 - Present
Meteorix November 2013 - May 2015
Xerox October 2008 - November 2013
ACS March 2006 - October 2008
PacifiCare Health Systems January 2005 - April 2006
Skills
Cross-functional Team..., Project Management, PMP, Outsourcing, Process Improvement, Program Management, Management, Business Analysis, Leadership, Call Centers, Business Process..., Service Delivery, Team Management, Operations Management, Vendor Management, Team Leadership, Software Documentation, Change Management, Budgets, Account Management, Product Management, Business Process, CRM, Six Sigma, Integration, BPO, IT Strategy, Forecasting, PMO, Offshoring, ERP, Quality Assurance, Strategy, Training, Project Planning, Testing, Solution Architecture, Workday
Education
Mesa Community
Business, Management
Orange Coast College
Business, Finance, Interior Design
Hewlett Packard Enterprise Services December 2013 - Present
Accenture June 2009 - December 2013
EDS, an HP company January 2005 - December 2008
ACS January 2004 - July 2004
Alliance Data January 1999 - December 2003
Pritchett & Associates November 1995 - December 1997
OAG 1983 - 1995
Skills
Outsourcing, BPO, IT Outsourcing, Change Management, Program Management, Process Improvement, Business Transformation, Vendor Management, IT Strategy, Business Strategy, Business Development, Cloud Computing, Management Consulting, Business Process..., Offshoring, Strategic Planning, Business Process, Mergers, Professional Services, Integration, Management, Mergers & Acquisitions, Family Man, Strategy, Leadership, Business Intelligence, Business Analysis, Cross-functional Team..., SaaS, Consulting
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1993 — 1996
MBA, Entrepreneurship
Northern Illinois University 1977 — 1980
BS, Marketing
The Crown Group Inc November 2010 - Present
Citizens First Bank January 2010 - November 2010
ACS April 2005 - October 2009
ACS-HCS April 2005 - October 2009
ACS Healthcare Solutions April 2005 - October 2009
CareTech Solutions August 2003 - April 2005
CareTech Solutions April 2001 - August 2003
Crown Group June 1993 - April 2001
ACO Hardware September 1989 - 1994
Skills
IBM iSeries, IBM AS/400, Disaster Recovery, Troubleshooting, Windows Server, Servers, IT Management, Active Directory, Data Center, System Administration, Vendor Management, Process Improvement, ITIL, Integration, VMware
Education
Oakland University 1990 — 1994
Bachelor of Science
Sterling Heights High School 1987 — 1990
McAfee June 2006 - Present
Volt November 2005 - May 2006
SolutionsIQ July 2005 - November 2005
ACS January 2005 - July 2005
Liberty Mutual/Liberty Nothwest September 2001 - January 2005
Tripwire January 2001 - August 2001
ADP Dealer Services September 1996 - January 2001
Timberline February 1996 - September 1996
Computer Science Corporation/Ogden Professional July 1994 - September 1995
Skills
Java, XML, Agile Methodologies, Scrum, Tomcat, Spring, Subversion, Hibernate, Java Enterprise Edition, Eclipse, Linux, JSP, JUnit, Windows, Unix, Software Engineering, Perl, Servlets, Web Applications, AJAX, Struts, Oracle, Microsoft SQL Server, Visual Studio, JDBC, CVS, Python, Distributed Systems
Education
Oregon Health and Science University 1991 — 1992
MS
Oregon Institute of Technology 1991 — 1992
M.S.
Saratov State University named after N.G.Chernyshevsky
Ph.D
Saratov State University named after N.G.Chernyshevsky
MS
Xerox May 2012 - Present
ACS January 2008 - April 2012
PricewaterhouseCoopers 1999 - 2005
Buck Consultants 1996 - 1998
Showtime Networks 1991 - 1995
Skills
Outsourcing, Process Improvement, Vendor Management, Call Centers, BPO, Service Delivery, Management, Employee Benefits, Change Management, Strategy, Human Resources
Education
Pace University - Lubin School of Business 1986 — 1990
NIITEK, Inc. January 2008 - July 2015
iCode Technology February 2006 - March 2008
ACS January 2007 - December 2007
HP/Compaq/Tandem May 2000 - September 2003
Skills
Consulting, Agile Methodologies, Intellectual Property, Start-ups, E-commerce, Enterprise Software, Electronics, Systems Engineering, C, Testing, C++, Integration, Troubleshooting, Product Development
Education
Pennsylvania State University-Erie Campus 1996 — 2000
BS, Computer engineering
Butler International December 2005 - Present
ACS November 2003 - December 2005
Lockheed Martin IBS April 1999 - November 2003
Education
Portland Community College 1997 — 1998
Telecommunications
Dallas Christian College 1982 — 1983
AA, Music, Biblical Studies
Northwest Christian University 1980 — 1982
Ministry
ACS IT PartnerCoopers & Lybrand/PwC Kwasha HR Solutions/Unifi1995 - Present
Affiliated Computer Services 2006 - 2008
Mellon HR Solutions 2003 - 2005
ACS (Formerly Mellon HR Solutions) 1999 - 2004
Kwasha Lipton 1995 - 1997
Education
Nyack College 2003 — 2004
BS, Organizational Analysis
Athas Capital March 2013 - Present
Olympia Financial March 2010 - March 2013
Olympia Financial August 2009 - March 2010
A-CTI 2006 - 2007
ACS 2004 - 2006
Skills
Management, Mortgage Lending, Training, Real Estate Financing, Leadership, Investment Properties, Loans, IT Operations, Real Estate Economics, Real Estate, Loan Origination, Refinance, Commercial Lending, Residential Mortgages, Commercial Mortgages, Funding, Commercial Real Estate, Disposition, Finance, Brokerage, Mortgage Banking, FHA, Investors, Construction Loans, Underwriting, REO, Financial Structuring, Real Estate Transactions, Real Estate Development, Investments, Property
Education
Oregon State University 2003 — 2007
BA, History
Lakeridge High School 1999 — 2003
ACS September 2007 - Present
Emerald Queen Casino May 2001 - August 2007
Almond & Associates 1997 - 2001
Key Bank 1995 - 1997
Education
Pacific Lutheran University 1992 — 1994
Deloitte Consulting September 2013 - Present
Deloitte Consulting July 2007 - August 2013
Vitech Systems Group April 2006 - June 2007
ACS 1999 - 2006
Mellon HR Solutions 2001 - 2004
Skills
Management Consulting, Business Process..., Business Analysis, Change Management, Project Management, Business Transformation, Program Management, Financial Modeling, SDLC, Business Process, Process Improvement, Strategy, Organizational Design, Valuation, Requirements Analysis
Education
Penn State University 1995 — 1999
Self Employed June 2007 - Present
ACS February 2006 - August 2006
ABC/Disney October 2002 - February 2006
Fox Family April 2000 - October 2002
Saban Entertainment/Fox Family/Disney 2000 - 2002
Media City Sound February 1999 - November 1999
GRB Entertainment June 1996 - September 1998
ASUCLA Computer Store June 1994 - November 1995
Computer Services Network June 1993 - June 1994
Advanced Computer Communications October 1984 - June 1993
Education
Pierce College 2009 — 2010
Computer Science
West Valley Occupational Center 2009 — 2009
Networking and Cabling
New Horizons 2005 — 2005
Windows XP Client Support
New Horizons 2005 — 2005
A+ Training
Apple Computer 2004 — 2004
OS X Desktop and Server Esentials
AST Computers 1993 — 1993
Computer Technician Certification
Apple Computer 1993 — 1993
Computer Technician Certification
Compaq Computer Corporation 1993 — 1993
Computer Technician Certification
Packard Bell Computers 1993 — 1993
Computer Technician Certification
Santa Barbara City College 1990 — 1993
Electronic Engineering
Triumph Group September 2014 - Present
TransPac Aviation Academy May 2012 - September 2014
Healthways Inc March 2007 - October 2011
Manpower @ Freescale February 2006 - August 2006
ACS October 2004 - February 2006
Skills
Benefits Administration, PeopleSoft, HRIS, ADP Payroll, Human Resources, Payroll, Outlook, Workshop Facilitation, Insurance, File Management, Microsoft Excel, PowerPoint, New Hire Orientations, Employee Benefits, Performance Management, Interviews, Talent Management, Onboarding, Recruiting, Change Management, Talent Acquisition, Personnel Management, Employee Relations, Coaching, Team Building, Hiring
Education
Northern Arizona University 2008 — 2010
BS, Business Administration
Estrella Mountain CC 2006 — 2008
AA
Home June 2013 - Present
Home October 2011 - Present
Caritas November 2008 - October 2011
ACS October 2007 - September 2008
First Consulting Group @University of Pennsylvania Heath System 2006 - 2008
First Consulting Group July 2005 - September 2007
University of Pennsylvania Health System 2005 - 2007
CSC Consulting 2005 - 2006
Providence Healthcare Systems 1998 - 2005
Baptist Saint Anthony Healthcare February 1995 - June 1997
Skills
Strategic Planning, Employee Relations, Healthcare, Budgeting, Program Management, Customer Relations, Organizational..., Change Management, Non-profits, Team Building, Contract Negotiation, Planning, Microsoft Office, Staff Development, Process Engineering, Process Improvement, Management Consulting, Negotiation, Business Analysis, Mentoring, Administration, Contract Management, Executive Management, Problem Solving, Business Strategy
Education
Penn State University 1980 — 1982
Masters, Public Administration
Central Dauphin H S Harrisburg PA 1958 — 1961
Diploma, College Prep
ING Employee Benefits November 2009 - Present
Cammack LaRhette Consulting May 2005 - October 2009
Mellon 1998 - 2005
ACS 1998 - 2005
PricewaterhouseCoopers 1998 - 2005
Bergen Regional Medical Center 1998 - 1998
Education
Rutgers, The State University of New Jersey-New Brunswick 1996 — 1998
MBA, Business/Human Resources
Penn State University 1988 — 1992
Bachelor of Arts, Communications
MarketSource March 2004 - Present
MGP 2002 - 2004
ACS 2001 - 2001
Electronic Data Systems 1996 - 2001
Skills
Account Management, B2B, Analysis, Solution Selling, Leadership, Sales, Salesforce.com, Market Research, Team Building, Marketing Strategy, Proposal Writing, Strategic Communications, Press Releases, Sales Process, Customer Retention, Strategy, New Business Development, Contract Negotiation, Microsoft Office, Marketing, Management, Cold Calling, Cross-functional Team..., Forecasting, Sales Management, Process Improvement, Budgets, Training, Customer Service, CRM, Business Development, Sales Operations
Education
Northern State University 1990 — 1995
Bachelor of Science, Major Speech, Minor English / Business Marketing
WEAStudios LLC September 2013 - Present
Intellectual Alchemy Inc. January 2004 - Present
Intellectual Alchemy Inc. April 2004 - January 2012
Humanizing Technologies 2008 - 2008
ATA May 2007 - August 2007
Fusion Alliance 2006 - 2007
ITT Education Services February 2006 - December 2006
International Truck and Engine January 2004 - February 2006
ACS 2000 - 2002
Skills
Software Design, Project Management, SDLC, SQL, Agile Methodologies, Process Management, Program Management, Contract Negotiation, Software Development, Process Improvement, Databases, Kicking Ass, SQLXML, .NET, SharePoint, Business Intelligence, Integration, Consulting
Education
University of West Florida - College of Business 1999 — 2001
Pensacola Christian College 1995 — 1999
BS
ACS Functional LeadAffiliated Computer Services, Inc2001 - 2007
Education
Ohio University 1988 — 1992
ACS Program ManagerAffiliated Computer Services, Inc/Intellinex, LLC2002 - Present
Exolink 2001 - Present
Intellinex 2002 - 2006
Accenture 1995 - 2001
Education
Oakland University 1984 — 1992
ACS March 1997 - Present
Xerox March 1997 - Present
ACS, a Xerox Company March 1997 - 2012
Mellon Financial Corporation 1997 - 2004
Skills
Outsourcing, Business Requirements, SDLC
Education
Northeastern University 1972 — 1974
ACS September 2009 - Present
Soto, Sanchez & Negron, LLP March 2008 - March 2009
Education
Pace University School of Law 2000 — 2004
CVS Caremark Corporation 2011 - Present
Partners HealthCare 2008 - 2011
ACS 2002 - 2008
Renaissance Worldwide 2001 - 2002
MetLife 1993 - 2000
Skills
Business Intelligence, Visio, SharePoint, Healthcare Information..., SDLC, Software Documentation, Crystal Reports, Business Analysis, Data Warehousing, SQL, Data Analysis, Requirements Analysis, Process Improvement, Databases, Access
Education
Northeastern University
Masters, Information Management Systems
ACS April 2007 - June 2009
Accenture July 2005 - April 2007
Education
Southern Polytechnic State University 2003 — 2005
Bachelors, Industrial Engineering Technnology and Information Technology
Universidad de Lima 2000 — 2001
Industrial Engineering
Pontificia Universidad Católica del Perú 1998 — 1999
Industrial Engineering
Central Carolina Community College July 2007 - Present
ACS 2001 - 2007
Static Control 1996 - 2001
Skills
Business Continuity, Offshoring, Business Requirements, Business Process, Business Process..., Program Management, Vendor Management, Software Documentation, Information Technology, Adult Education, Data Center, Databases, Integration, Troubleshooting, ITIL, System Administration, Computer Hardware, Process Improvement, Microsoft SQL Server, Windows Server, XP, Active Directory, Cloud Computing, Hardware, Servers, Change Management
Education
Central Carolina Community College 1976 — 1978
Associate of Arts and Sciences (AAS), Electronics Engineering Technologies
North Carolina State University 1975 — 1976
Edaptive Systems, Inc July 2012 - Present
Clarus & Fidelis September 2009 - August 2012
Vangent, Inc. August 2005 - September 2009
NCI, Inc April 2002 - August 2005
ACS 1998 - 2003
Skills
New Business Development, Business Development, Strategy, Government Contracting, Program Management, Management, Project Management, Proposal Writing, Business Strategy, PMO, Process Improvement, Outsourcing, Consulting, Integration, PMP, Executive Management, IT Strategy, Business Process..., Management Consulting, Requirements Analysis, Vendor Management, Enterprise Architecture, SDLC, Project Portfolio..., Information Technology, Business Analysis, Software Project..., Business Intelligence, CRM
Education
University of Michigan 1971 — 1976
BSE, Nuclear Engineering
University of Michigan 1971 — 1976
BSE, Engineering Science
Oakland University 1981 — 1982
MBA, Finance
Atnas Technologies February 2009 - Present
Corporate Executive Board 2006 - 2009
ACS 2000 - 2005
Education
Penn State University
Electrical Engineering
Xerox 2010 - Present
ACS 2000 - 2010
ACS, a Xerox Company 2000 - 2010
ACS, a Xerox Company 1998 - 2010
PWC - Unifi - Mellon 1998 - 2005
Buck Consultants 1994 - 1998
Skills
Outsourcing, SDLC, Vendor Management, Process Improvement, Business Analysis, Requirements Analysis, Project Management
Education
Pace University
BS, Management Information Systems
The Savitz Organization March 2010 - Present
JPMorgan Chase November 2006 - March 2010
Vitech Systems Group April 2006 - November 2006
ACS July 1998 - March 2006
Mellon HR Solutions 2002 - 2005
PricewaterhouseCoopers 1998 - 2002
Primark May 1997 - December 1997
Pennsylvania State Employees' Retirement System (SERS) July 1996 - December 1996
Skills
Defined Benefit, Project Management, Employee Benefits, CRM, Retirement, Investments, Business Analysis
Education
Penn State University 1993 — 1998
B.S., Finance, Economics
Bureau of TennCare 2007 - Present
Affiliated Computer Services 2005 - 2007
ACS 2003 - 2007
Consultec 1992 - 1994
Skills
Requirements Analysis, Program Management, SDLC, Business Process..., Business Process, Project Management, Vendor Management, Management Consulting, Visio, Integration, Process Improvement, PMP, Requirements Gathering, IT Strategy, Business Analysis, Cross-functional Team..., Software Documentation, Change Management, Healthcare Information..., Business Intelligence
Education
Ohio University 1988 — 1992
OptumRx July 2009 - Present
ACS November 2007 - April 2009
ACS Healthcare Solutions December 2000 - November 2007
Concentra Medical Centers July 1999 - December 2000
Skills
Pharmacy Benefit..., Medicaid, Pharmacy, Account Management, Project Management, Access, Managed Care, Proposal Writing, Medicare, Healthcare, Healthcare Information..., HIPAA, Healthcare Industry, Disease Management, Medicare Part D, Health Policy, Utilization Management, Program Management
Education
Virginia Commonwealth University 1990 — 1992
MS, Rehabilitation Counseling
Old Dominion University 1985 — 1988
BS, Psychology
FirstEnergy July 2015 - Present
American Greetings August 2006 - June 2015
YRC Worldwide, Inc. 2004 - 2006
ACS 1998 - 2004
Caliber Technology 1995 - 1998
Skills
Troubleshooting, Disaster Recovery, Unix, Data Center, Servers, System Administration, VMware, Linux, ITIL, Shell Scripting, AIX, Virtualization, Databases, Windows Server, Vendor Management, Enterprise Architecture, HP-UX, Storage, Storage Virtualization, NetApp, High Availability, HACMP
Education
Ohio University
ACS April 2012 - Present
Comfort Inn, Marlborough February 2012 - March 2012
Middlesex District Attorney's Office March 2009 - September 2010
Northern Essex Community College August 2007 - December 2008
David Barrett Law Offices September 2007 - January 2008
Corporate Technologies August 2005 - May 2007
Parker Hannifin/ Chomerics Division January 2004 - July 2005
Microwave Radio Communications January 2001 - May 2003
Sun Microsystems May 1998 - December 2000
Skills
Outlook, Litigation, Microsoft Office, Customer Service, Legal Writing, Team Building, Litigation Support, Legal Research, Sales, Account Management, Spanish, Time Management
Education
Northern Essex Community College 2007 — 2008
Associates Degree, Paralegal
University of Massachusetts Lowell 1999 — 2001
BSBA, Finance
Ace Hardware December 2008 - Present
ACS January 2006 - December 2008
Kraft Foods March 1998 - December 2006
Discover Financial Services June 1992 - April 1995
A. C. Nielsen June 1992 - April 1995
Helene Curtis January 1989 - June 1992
Education
Northern Illinois University
Bachelor's degree, Computer Science
Putnam Investments January 2012 - Present
Retirement Alliance March 2007 - January 2012
ACS 2004 - 2007
Scudder Investments 1999 - 2003
Skills
401k, Defined Contribution, Retirement, ERISA, Pensions, Defined Benefit, Retirement Planning, Pension Administration, Asset Allocation, Retirement Plan..., Qualified Retirement..., Financial Services, Investments
Education
Plymouth State University 1993 — 1997
Bachelor's degree, Public Management
Cricket Debt Counseling September 2015 - Present
WebTrends September 2008 - June 2014
Aeshen January 2006 - March 2008
ACS 2008 - 2008
3 Leaf August 2005 - January 2006
Hewlett-Packard 1996 - 1999
Skills
Agile Methodologies, Scrum, Software Development, Agile Project Management, Project Management, Management, Software Design, Requirements Analysis, Enterprise Software, Requirements Gathering, Software Project..., Team Management
Education
Oregon State University
Pomeroy January 2014 - Present
JustUs League Films LLC March 2006 - Present
Xerox January 2009 - January 2014
ACS November 2006 - January 2009
Affiliated Computer Services November 2004 - November 2006
Host Communications 2003 - 2005
Skills
Feature Films, Project Management, Technical Writing, Social Media, HTML, Editing, Social Networking, Public Speaking, Writing, Film Production, Creative Writing, Photoshop, Graphic Design, Strategic Planning, Microsoft SQL Server, Acting, System Administration, Databases, Web Design, Photography, Entertainment, Database Design, Video, Video Editing, Access, Public Relations, Scripting, Social Media Marketing, Video Production, WordPress, Multimedia, Web Development, Dreamweaver, Final Cut Pro, Voice Over, OS X, Website Development, SQL, Management, Project Planning, T-SQL, Enterprise Software, Software Development
Education
Sullivan University 2001 — 2003
Northern Kentucky University 1993 — 1998
Sabre Holdings March 2010 - Present
ACS March 2004 - March 2010
Skills
SharePoint, Servers, Windows Server, SDLC, Microsoft SQL Server, Visio, SQL, ITIL, Business Analysis, Vendor Management, Software Documentation, Windows, Active Directory, Requirements Analysis, Disaster Recovery, Software Development, VBScript, T-SQL, VMware, Linux System..., Databases, IT Management, Linux, Data Center, Red Hat Linux
Education
University of Phoenix 2005 — 2007
Master's Degree, Management Information Systems, General, 4.0
Oklahoma Panhandle State University 1989 — 1995
Bachelor's Degree, Business Administration and Management, Information Systems, 3.41 GPA
American Modern Insurance Group May 2001 - Present
American Computer Solutions February 1994 - October 2000
ACS 1994 - 2000
Education
Northern Kentucky University 1983 — 1987
Bachelor's Degree, Computer Science
ACS Software EngineerACS Healthcare SolutionsApril 2006 - Present
Selective Insurance September 2004 - March 2006
Education
Osmania University
GAK! February 2008 - Present
ACS January 2005 - Present
Education
University of the Incarnate Word
MBA, International Business
Our Lady of the Lake University
BBA, Management, Economics
Garvey Volkswagen Kia March 2014 - Present
Mama Mia's Pizza and Cafe April 2012 - February 2014
Colwell & Salmon May 2010 - February 2011
Regional Radio Group October 2008 - April 2010
ACS August 2004 - September 2008
Charlie Browns January 2002 - February 2004
TGI Fridays January 2002 - January 2004
Skills
Training, Employee Relations, Talent Acquisition, Talent Management, Performance Management, Human Resources, Sourcing, HRIS, Technical Recruiting, Applicant Tracking..., Vendor Management, Personnel Management, Screening, Call Centers, Hiring, Recruiting, Account Management, Outsourcing
Education
Pace University 1984 — 1986
LG&E & KU December 2013 - Present
Prosoft at Papa John's International August 2013 - December 2013
Insight/Time Warner Cable January 2011 - July 2013
Captive Indoor Media February 2009 - October 2010
Kindred Healthcare December 2006 - April 2008
ACS December 1999 - March 2006
Skills
Requirements Gathering, Business Analysis, SDLC, Requirements Analysis, SharePoint, Visio, Business Process, Process Improvement, Business Requirements, Business Intelligence, Business Process..., Healthcare Information..., Project Portfolio..., Software Development, Quality Assurance, User Acceptance Testing, Software Documentation, Software Project..., Software Quality..., Integration, Testing, MS Project, Software Implementation, Agile & Waterfall..., Change Management, Training, Creation Of Training..., SQL, Access, Business Process Mapping, Program Management, Oracle
Education
University of Kentucky College of Law 1995 — 1998
Northwestern University 1990 — 1995
Bachelor's degree, Speech
Towers Watson May 2011 - Present
ACS September 2009 - April 2011
ExcellerateHRO April 2005 - September 2009
Skills
Pensions, Actuarial Science, Defined Benefit, Employee Benefits, Business Process..., Requirements Gathering, Program Management, SDLC, Retirement, Business Analysis, Benefits Administration, Change Management, Management Consulting, Project Management, Pension Administration
Education
Penn State University 1990 — 1994
BS, Actuarial Science
Equity Trust Company January 2011 - Present
Equity Trust Company November 2005 - December 2010
ACS December 2003 - October 2005
Intuit Real Estate Solutions July 2000 - December 2003
Western Reserve Historical Society October 1999 - July 2000
Skills
Landing Pages, Direct Mail, Lead Generation, Email Marketing, Marketing, Marketing Strategy, Salesforce.com, Marketing Communications, Copywriting, Social Media Marketing, Direct Marketing, Online Advertising, SEM, SEO, PPC, Digital Marketing, Social Media, Interactive Marketing, Advertising, Google Analytics, Google Adwords, Press Releases
Education
Ohio University 1995 — 1999
BSJ, Journalism/Public Relations
Sun Valley Learning Ctr February 2014 - Present
Apollo Group August 2007 - Present
ACS 2007 - August 2008
FinanSure Student Loans 2006 - 2008
Skills
Loans, Business Analysis, SDLC, Vendor Management, Process Improvement, Customer Service, Call Center, Requirements Analysis, Disaster Recovery, Project Management, ITIL, Financial Analysis, Microsoft Office, Outsourcing, SQL, Visio, Change Management, Microsoft Excel, Program Management, Business Process...
Education
Palomar College 1974 — 1976
TMG Health August 2008 - Present
MedRisk, Inc. May 2007 - February 2008
ACS 2003 - 2007
Skills
.NET, Business Analysis, Crystal Reports, MS Project, Microsoft SQL Server, Visual Studio, SQL, Visio, SDLC, VBScript, Oracle, T-SQL, XML, Access, HIPAA, Process Improvement, Databases, Requirements Gathering, Requirements Analysis, Business Intelligence, Systems Analysis, Data Analysis, Database Design
Education
Pennsylvania State University-Great Valley Graduate Center 2007 — 2008
Master's degree
Temple University 2004 — 2007
Bachelor's degree
ACS February 2005 - Present
Army Community Service January 2013 - January 2015
Skills
Event Planning, Project Management, Management, Program Management, Public Speaking, Leadership, Change Management, Training, Customer Service, Microsoft Office, Strategic Planning, Volunteer Management, Team Leadership, Team Management, Social Media Marketing, Recruiting, Supply, Certified Trainer, Public Relations, Human Resources, Marketing Communications, Property Officer, Military, Marketing, Nonprofits
Education
Park University 2002 — 2005
Bachelor’s Degree, Health/Health Care Administration/Management
ACS October 2008 - April 2009
ASC Signal Corporation January 2007 - April 2008
Andrew Systems March 2005 - January 2007
Temporary Agencies September 2002 - March 2005
DHHS, DMA January 1998 - January 2002
Education
North Carolina State University
Bachelor of Arts
Infinity Video Productions 2011 - Present
ACS 2009 - 2011
Wenner Media 2006 - 2009
G+J USA Publishing 1996 - 2006
G+J 1995 - 1996
Skills
Motion Graphics, Video Production, Mac, Mac OS X, Video Editing, Photoshop, Video, OS X, Music Videos, Film, Music, Broadcast, Editing, After Effects, Post Production, Videography, Editorial, Layout, Final Cut Pro, Multimedia, Digital Media, Publishing, New Media, Producing, Camera, Creative Direction, Content Strategy, Television, Web Video, Magazines, Media Production, Storytelling, Color Correction, DVD Studio Pro, Digital Photography, Documentaries
Education
Parsons School of Design
Graphic Design
ACS 2007 - Present
Walgreens 2001 - 2012
Skills
Team Building, Team Leadership, Microsoft Excel, Microsoft Word, Healthcare, Customer Service, Health Insurance, Clinical Pharmacology
Education
Ohio Northern University 1994 — 1999
Bachelor of Pharmacy (BPharm)
Coventry Health Care 2010 - 2013
ACS 2010 - 2010
BioReliance 1992 - December 2009
The Weinberg Group September 2008 - May 2009
Novavax December 2006 - April 2008
BioReliance March 2001 - December 2006
Skills
PowerPoint, Integration, Validation, Microsoft Excel, Outlook, Training, Employee Relations
Education
Northern Virginia Community College 1990 — 1992
Accounting
American Express July 2011 - Present
American Express August 2010 - July 2011
Accenture August 2005 - August 2010
liberty corner fire company 2004 - 2008
ACS 2003 - 2005
Chubb 2001 - 2004
seton hall university 1998 - 2001
Skills
IT Service Management, Technical Support, IT Strategy, Strategic Planning, IT Management, Leadership, Outsourcing, Process Improvement, SharePoint, Team Leadership, Management, SDLC, Business Process, Strategy, Vendor Management, Mobile Devices, Infrastructure, IT Operations
Education
Union High School 1991 — 2005
Seton Hall University 1997 — 2001
BA, Communications
Northeastern University 1996 — 1997
Mechanical Engineering
Mercer Human Resource Consulting September 2008 - Present
ACS 2005 - 2008
Affiliated Computer Services 2005 - 2008
Mellon HR Solutions 2001 - 2005
PricewaterhouseCoopers 1995 - 2001
Skills
Benefits Administration, Employee Benefits, HR Consulting, Performance Management, Leadership, Defined Benefit, Sales, Product Development, Pensions, Talent Management, Deferred Compensation
Education
Northwestern University 1972 — 1976
BA, Economics
Panasonic Automotive Systems February 2010 - Present
ACS July 2008 - February 2010
Orbital Sciences Corporation June 2000 - July 2008
Aether Systems May 2000 - June 2002
Skills
Embedded Systems, Software Engineering, ClearCase, Software Development, Systems Engineering, C++, C, Testing, Linux, Software Design, Java, C#, Device Drivers, RTOS, Embedded Software
Education
Strayer University (DC) 1997 — 1999
MS, System Engineering
Northeastern University 1990 — 1995
BS, Computer Engineering
ACS May 2008 - Present
TeleTech October 2003 - July 2007
TeleTech August 2002 - April 2005
K2 Sports March 1983 - January 2000
Skills
Applicant Tracking..., Talent Acquisition, College Recruiting, Technical Recruiting, Performance Management, Talent Management, Taleo, Process Improvement, BPO, Contract Recruitment, HRIS, Coaching, Job Fairs, Call Center, Onboarding, Internet Recruiting, Recruiting, Screening, New Hire Orientations, Employee Relations, Employee Benefits, Interviews, Training, Employee Training
Education
Olympic College 2000 — 2001
Business/Office Management
Envisage Information Systems September 2014 - Present
The Pension Boards - United Church of Christ July 2013 - August 2014
Envisage Information Systems July 2011 - July 2013
T Rowe Price November 2010 - July 2011
ACS Human Capital Management Solutions, August 2009 - May 2010
SunGard March 2007 - September 2008
ACS July 2000 - January 2007
Morgan Stanley Dean Witter April 1999 - May 2000
USI Consulting Group April 1997 - April 1999
Dreyfus October 1992 - April 1997
Skills
Business Analysis, Requirements Analysis, Program Management, Testing, Software Documentation, Business Requirements, Requirements Gathering, Test Planning, Retirement, Data Conversion, Databases, Quality Center, Analysis, Project Management, Financial Services, Management, Quality Assurance, SDLC, Systems Analysis, Training, Visio, HP Quality Center
Education
Old Dominion University 1980 — 1984
B.S., Business Admin-Finance
Emdeon-Asheville, NC September 2012 - Present
STG International, Inc. March 2011 - August 2012
MEDIKO June 2009 - January 2011
ACS February 2007 - April 2009
Payerpath, A Misys Company 2004 - 2007
First Health May 2000 - March 2003
ProVantage 1997 - 2000
Skills
Account Management, HIPAA, New Business Development, Healthcare, EDI, Business Analysis, Marketing, Project Management, Strategic Planning, Process Improvement, Account Planning, Negotiation, Business Development, Program Management, Call Center, Vendor Management, Solution Selling
Education
Northern Arizona University 1982 — 1986
Bachelor's Degree, Marketing
Cisco August 2014 - Present
Cisco March 2011 - August 2014
US Info Group August 2010 - March 2011
ACS 2010 - 2010
ABB March 2008 - May 2009
The Castleton Group January 2005 - December 2007
Thetford Property Management September 2003 - June 2004
IBM Global Services September 2001 - September 2003
Skills
Management, Human Resources, Employee Engagement, Onboarding, Employee Benefits, Employee Relations, Personnel Management, Interviews, New Hire Orientations, HRIS, Organizational..., PeopleSoft, Recruiting, Payroll, Employee Training, Performance Management, Training, HR Policies, Coaching, Process Improvement, Team Building
Education
North Carolina State University - College of Management 1997 — 2001
BS, Business Management and Human Resources
Lakewood High School 1993 — 1997
ACS January 2011 - May 2011
ProMarketing Inc July 2004 - May 2009
Blockbuster Video August 1998 - November 2003
Hollywood Video September 1996 - August 1998
50-Off Stores September 1992 - September 1996
Education
Tech Skills 2009 — 2010
Certificate of Completion, Medical billing/coding
Our Lady of the Lake University
Exterro August 2015 - Present
Kroger March 2014 - August 2014
Reddaway January 2012 - March 2014
Affiliated Computer Services May 2010 - June 2011
ACS 2001 - 2007
Skills
Call Center, Operations Management, Troubleshooting, Workforce Management, BPO, Process Improvement, Team Building, Customer Satisfaction, Vendor Management, Team Leadership, Call Center Development, Management, Team Management, Call Centers, Service Delivery, Security, Software Documentation, Outsourcing, Leadership, Performance Management, Training, Quality Assurance, Customer Experience, Account Management, CRM, Customer Retention, Technical Support, Employee Training, Cross-functional Team...
Education
Oregon State University 1988 — 1993
B.S, Exercise and Sports Science
solutions4networks March 2009 - Present
IPLogic, Inc. August 2007 - February 2009
Apptis January 2007 - August 2007
Combest 2006 - 2007
ACS March 2002 - January 2006
Lucent/International Network Services February 2000 - March 2002
Education
Point Park University 1990 — 1992
Electrical Engineering
ITC September 2013 - Present
personal August 2013 - Present
Insight Global October 2012 - August 2013
HB Communications February 2011 - June 2012
ACS 2009 - 2010
Ropes and Grey 2006 - 2009
Skills
I am a high energy..., My specialty is project..., Software Installation, Management, Video, Sales, Networking, Hardware, Managed Services, Customer Service, Routers, Video Conferencing, Vendor Management, Unified Communications, Solution Selling, Telepresence, Account Management, Budgets, SaaS, Telecommunications, System Design, Integration, VoIP, Troubleshooting, Audio Conferencing, Data Center, IP, Cisco Technologies, H.323, Tandberg
Education
Northeastern University
Electrical engineering
Atnas Technologies Head of Infrastructure SystemsModClothJanuary 2010 - Present
corporate executive board 2005 - 2009
ACS 2000 - 2004
Industrial Design Corporation 2000 - 2002
Skills
IT Strategy, E-commerce, Project Management, Integration, SaaS, Web Development, Linux, Business Intelligence, Start-ups, Cloud Computing, Strategy, Active Directory, Management Consulting, Product Management, VMware, Cross-functional Team..., Software Development, Program Management, Windows Server, SDLC, Business Analysis, Business Strategy, Software Project..., Security, Servers, Enterprise Architecture, Virtualization, Vendor Management
Education
Penn State University
Electrical Engineering
Idex Solutions April 2009 - Present
TechniGraphics June 2006 - April 2009
MSCSoftware 2001 - 2007
MSC Software Corp 1998 - 2006
ACS 2004 - 2005
Skills
Customer Service, Product Lifecycle..., PDM, Enterprise Software, Catia, CAD, Solution Selling, Product Development, Aerospace, Product Design, CAD/CAM, Product Launch, Automotive, Engineering, Direct Sales, Manufacturing, Program Management, Project Management, Process Improvement
Education
Orange Coast College 1996 — 2006
AA, Liberal Arts
Gahr 1990 — 1994
Canyon Ranch July 2005 - Present
ACS November 2001 - February 2004
The New York Times Shared Services Center January 1997 - September 2001
The New York Times Company Shared Services Center 1997 - 2001
Original Cookie Co 1988 - 1997
Education
Pima Community College 2006 — 2007
General
Cisco Systems October 2012 - Present
Cisco Systems March 2010 - Present
Matrix Resources October 2011 - October 2011
Fidelity Investments August 2009 - March 2010
ACS April 2009 - August 2009
ACS April 2009 - August 2009
Altec Industries August 2007 - November 2008
Skills
Linux, Cisco Routing &..., OSI Model, Computer Network..., CCNA, Access Lists, Subnetting, Basics of Unix, Shell Scripting, Layer 2, Spanning Tree, RIP, EIGRP, OSPF, Windows Server, Active Directory, Router Configuration, TCP/IP, DHCP, Cisco Routers, Cisco Technologies, Routing Protocols, Cisco IOS, Routing, Troubleshooting, Networking, VLAN, Wireless Site Surveys, Wireless Security, Technical Documentation, Wireless Networking
Education
ECPI University 2010 — 2011
Associate Degree, Computer Information Systems; Network Security
North Carolina State University 2002 — 2007
Bachelor of Science, Technology Education; Graphic Communications
Sulzer Pumps (US) Inc September 2008 - June 2009
Canby, ORPioneer Pump June 2007 - September 2007
ACS June 2006 - June 2007
Education
Portland State University 2007 — 2009
B.S., Mechanical Engineering
Oregon State University 2001 — 2003
Chemical Engineering
Hanna Andersson October 2010 - January 2011
Hanna Andersson October 2009 - January 2010
First Group/First Transit/Trimet LIFT March 2007 - October 2009
Hanna Andersson September 2006 - January 2007
Remote Support Inc. 1-800-Remotes November 2005 - January 2006
ACS September 2003 - September 2004
Coast to Coast Event Services August 2002 - July 2003
Illuminations November 2001 - January 2002
Skills
Call Center, Customer Service, Troubleshooting, Transportation, Sales, Teamwork, Retail, Microsoft Word, Windows, Call Centers, Outlook, Data Entry, Invoicing, PowerPoint, Research
Education
Portland Community College
Misanthropy, F
Woodrow Wilson High School
Searching new employment July 2012 - Present
Coretech LLC 2012 - 2012
ACS April 2005 - July 2010
Docucorp International 2003 - 2004
Skills
MVS, Software Documentation, Troubleshooting, Windows, Operating Systems, Technical Support, JCL, TCP/IP, XP, Disaster Recovery, Active Directory, JES2
Education
Norwalk Community College 1973 — 1975
Associate of Science (A.S.), Data Processing
NICE Actimize September 2014 - Present
Avon June 2013 - July 2014
UBS Wealth Management April 2007 - May 2013
ACS April 1997 - April 2007
US Trust 1994 - 1997
Skills
PMO, Offshoring, SDLC, Business Analysis, Vendor Management, Consulting, Requirements Analysis, Requirements Gathering, Visio, Business Process..., Process Improvement, Software Project..., Project Management, Business Process..., IT Strategy
Education
Pace University 1985 — 1994
BBA, Management Information Systems
FDR High School 1982 — 1984
10up October 2012 - Present
YG Media December 2011 - October 2012
ACS August 2009 - November 2011
Oregon Wireless Instructional Network January 2004 - July 2008
Oregon State University Media Services May 2007 - June 2008
Skills
Adobe Creative Suite, Editing, Final Cut Pro, Public Speaking, Sound, Video Editing, Video Production, Videography, Code Review, Web Development, WordPress, Management
Education
Crescent Valley High School
High School Diploma
Oregon State University
Bachelor of Arts, New Media Communications; video production
Intel July 2012 - Present
Intel April 2010 - July 2012
Intel March 2009 - March 2010
ACS March 2008 - August 2008
US Navy September 1996 - July 2005
Skills
C, C#, WiMAX, Quality Assurance, .NET, Test Automation, LINQ, WCF, Testing, Software Engineering, Windows, WiFi, Scrum, Test Cases, Android, Networking, Object Oriented Design, Software Documentation, Device Drivers, Software Development, JavaScript, Visual Studio, Debugging, Linux, Microsoft SQL Server, SQL, Automation, Technical Support, Design Patterns, Web Applications
Education
Oregon Institute of Technology 2005 — 2009
Software Engineering Technology, Software Engineering, Math
ACS October 2004 - September 2005
Education
Portland Community College 2009 — 2012
ACS July 2001 - August 2002
Education
Point Loma Nazarene University 1998 — 2000
BA, Elementary Education, emphasis in Sociology
Innoviss February 2010 - Present
Lockheed Martin Information Technology May 2008 - February 2010
Lockheed Martin Information Technology 1992 - 2008
ACS 1997 - 2004
CDSI 1992 - 1999
Skills
Access, Customer Service, Security, Invoicing, Program Management, Accounts Payable, Outlook, Team Leadership, Healthcare Information..., SharePoint, System Administration, Leadership
Education
Our Lady of the Lake University 1987 — 2004
BS, Early Childhood Education
Watertronics LLC December 2014 - Present
ACS November 2011 - January 2014
American Superconductor 2010 - 2011
American Superconductor 1999 - 2010
*United States Marine Corps 1976 - 2006
American Superconductor 1996 - 1999
Skills
Testing, Engineering, Electronics, Troubleshooting, Manufacturing, Leadership, Management, Program Management, Project Planning, Strategic Planning, Commissioning, Analysis, Project Management, Training, Process Improvement, Strategy
Education
Edgewood College 1989 — 1991
Natural Science and Mathematics with a concentration in Chemistry / Minor: Biology
Northeast Wisconsin Technical College 1981 — 1985
Diploma, Military Building Services - Electricity
ACS
Skills
Writing, Report Writing, Speech Writing, Creative Writing, Technical Writing, Account Management
Education
Oklahoma State University 1997 — 2000
Self Employed August 2014 - Present
Plaid Pantry May 2014 - August 2014
ACS March 2013 - March 2014
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Troubleshooting, Windows, Public Speaking, Training, Software Documentation, Creative Writing, English Literature, Business Mathematics, Business Management, Event Planning, Events Coordination, Outlook, Research
Education
Northwest Vista College 2008 — 2009
General Education focused on Sciences
Blanco High School 1995 — 1999
High School Diploma, General Education, 3.0
Acs, a Xerox Company October 1983 - Present
ACS February 2001 - February 2010
Lockheed Martin February 1985 - February 2001
Skills
Process Improvement, Operations Management, Vendor Management, Program Management, Change Management, Outsourcing, SDLC, Project Management, Business Analysis, Strategic Planning, Business Process..., Team Building, Transportation, Contract Negotiation, IT Strategy, Management, Disaster Recovery, Customer Service, Integration, Cross-functional Team..., Leadership
Education
Northeastern University 1980 — 1983
Masters in Public Administration, Public Administration
Ohio Wesleyan University 1969 — 1973
Bachelor of Arts (B.A.), Sociology
ACS May 2012 - Present
Sandvik Mining and Construction August 2011 - May 2012
Skills
Microsoft Excel, Microsoft Office, Project Management, Operations Management, Troubleshooting, Customer Service, Call Centers, Team Leadership, Process Improvement, Software Documentation, Outlook, Inventory Management, Customer Satisfaction, Process Scheduler, Time Management
Education
Palomar College 1992 — 1994
General
A.A.I. Automotive Institute 1990 — 1991
Architecture / Drafting
RBV High School 1987 — 1989
Diploma, General / Drafting
MyTowel.com February 2012 - November 2013
ACS October 2004 - November 2010
Amkor Technology June 2000 - August 2004
Donnely Corporation August 1998 - June 2000
Mobil Oil July 1996 - June 1998
GE Modular Space July 1996 - June 1998
Skills
Management Consulting, Project Management, Business Process..., Management, Business Transformation, Benefit Cost Analysis, Business Systems..., User Acceptance Testing, Functional Requirements, Requirement tracing, Business requirements..., Strategic Planning, Microsoft Office, Marketing Strategy, Market Research, Program Management, Analysis, Marketing, Team Building, Customer Service, Leadership, Process Improvement, Microsoft Excel, Project Planning, Training
Education
Syracuse University - Maxwell School 1985 — 1986
Master's Degree, Public Administration/Technology and Information Management
University of Illinois at Chicago 1973 — 1979
Bachelor's Degree, History and Philosophy of Science and Technology
Penn State University
ACS 2011 - 2011
Progressive Insurance July 2001 - July 2010
TCF Bank January 2001 - March 2001
Education
Pikes Peak Community College
None, Nursing
WellCare Health Plans September 2013 - Present
SNI Companies March 2013 - August 2013
NorthgateArinso September 2012 - November 2012
ACS November 2011 - August 2012
HP Enterprise Service Recipient June 2008 - September 2011
Spherion April 2008 - June 2008
Skills
Windows, Mac, Keyboard Skills, Call Center, Computer Hardware, XP, Printers, Technical Support, Active Directory, Customer Satisfaction, Customer Service
Education
University of Phoenix 2008 — 2012
Bachelor of Science, Psychology
Nova Southeastern University 2007 — 2008
Tallahassee Community College 2003 — 2006
Associate of Arts (A.A.), General Studies
ACS 2003 - 2005
Motorola Solutions 2000 - 2003
Motorola Solutions 1999 - 2000
Motorola Solutions 1998 - 1999
Motorola Solutions 1997 - 1998
Motorola Solutions 1997 - 1997
Skills
Team Management, Microsoft Office, Business Analysis, Microsoft Excel, Customer Service, Management, Business Strategy, Service Delivery, Process Improvement, Human Resources
Education
Northern Illinois University 1989 — 1993
Bachelor of Science (B.S.), Marketing/Marketing Management, General
T.F South High School
USCIS, DHS June 2013 - Present
The Active Network June 2007 - June 2013
InfoSpherix June 2001 - June 2007
ACS April 1999 - June 2001
CFI (Central Florida Investment) August 1997 - June 1999
Skills
Oracle Certified DBA, Oracle RAC, Oracle Enterprise..., Data Guard, GoldenGate, Oracle PL/SQL...
Education
Osmania University 1990 — 1994
BS Computer, Computer Engineering
ACS 2004 - Present
- 2006 - January 2014
Education
Northampton Community College
Associate's Degree
Wells Fargo May 2010 - Present
ACS September 2008 - May 2010
Skills
Financial Services, Customer Service, Sales, Management, Spanish, Banking, Team Leadership
Education
Portland Community College 2008 — 2009
Certificate, CAD/CADD Drafting and/or Design Technology/Technician
Benson Polytechnic high school 2003 — 2007