ACS Company
Industry: Civil engineering company
DescriptionACS, Actividades de Construcción y Servicios, S.A. is a Spanish company dedicated to civil and engineering construction, all types services and telecommunications. It is one of the leading construction companies in the world, with projects in many countries around the world. Revenue: 34.06 billion EUR (2016) CEO: Florentino Pérez (1997–) Owner: Florentino Pérez (12.5%) Subsidiaries: Dragados S.A., Hochtief, Turner Construction,
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ACS Employees
Self=Employed January 2015 - Present
University of Advancing Technology July 2012 - December 2014
College Depot July 2011 - December 2012
Champion College Services May 2011 - July 2012
Edfund November 2005 - August 2010
ACS February 2005 - November 2005
Skills
legal research, oral and written..., training, public speaking, Title IV financial aid..., business analysis, Analysis, Communication, Finance, Higher Education, Leadership Development, Legal Research, Management, Program Management, Public Speaking, Research, Student Financial Aid, Training
Education
Arizona State University College of Law 2010 — 2011
Master of Legal Studies, Law
University of Phoenix 1982 — 1983
Master of Arts in Management, Human Relations/Org, Behavior
Verizon Wireless July 2014 - Present
Rock-Tenn Company January 2008 - May 2014
T-Mobile September 2000 - November 2007
ACS September 1997 - June 2000
Oncor Communications 1989 - 1997
Skills
Manufacturing, SAP, Training, Leadership, Project Coordination, Account Management, Wireless, Construction, Customer Service, Call Center, Supervising, Project Management, Telecommunications, Cellular Communications, Budgets, Call Centers, Coaching, Contract Negotiation, Cross-functional Team..., Engineering, Microsoft Office, New Business Development, Process Improvement, Process Scheduler, Project Planning, Team Building, Quality Assurance, Program Management, Troubleshooting, Operations Management
Education
University of Phoenix
Bachelor of Science in Business, Concentration in Project Management
Arlington Career Institute
Legal Assistant/Paralegal
Indiana University Health October 2014 - Present
Kforce Inc October 2013 - Present
Briljent June 2008 - June 2013
ACS May 2008 - June 2008
Telepreformance USA October 2007 - May 2008
AdminaStar Federal 1998 - 2005
Skills
Software Documentation, Technical Writing, Process Improvement, Organizational..., Customer Service, Team Building, PMP, Outlook, Project Management, Quality Assurance, Program Management, Call Centers, Microsoft Office, SDLC, SharePoint, Visio, Leadership, Data Analysis, Instructional Design, Change Management, Project Planning, Microsoft Excel, Analysis, Training, Business Analysis, Team Leadership, Employee Training
Education
Ball State University 1973 — 1973
NO degree, general
Madison Heights 1969 — 1973
Roytec Industries, LLC October 2013 - December 2014
CCH, a Wolters Kluwer business January 2012 - September 2013
ACS June 2008 - July 2012
TeleTech June 2007 - May 2008
Everywoman Opportunity Center, Inc July 2005 - May 2007
Family Dollar March 2003 - May 2004
Skills
Customer Service
Education
Ashford University 2010 — 2013
Associate's Education, Elementary Education and Teaching, 3.85
University of Phoenix 2004 — 2005
Business Administration and Management, General, 3.50
Lewiston Porter 1990 — 2000
GED
Children's Aide Society January 2012 - Present
ACS March 2011 - December 2011
Manhattan Eye Center April 2010 - November 2010
Skills
Home Health Aide..., Proficient in Microsoft..., Highly motivated..., Interpersonal...
Education
City University of New York-Baruch College 2008 — 2009
Teacher Assistant Certificate, Education
EDMC May 2010 - Present
saintaugustedesign December 1998 - Present
ACS November 2005 - February 2009
Geyer & Geyer Graphic Design, Inc. October 2004 - November 2005
Stuntcat Design LLC December 1998 - December 2003
Allerton Marketing Communications Inc. January 2000 - March 2003
Skills
Graphic Design, Art Direction, Layout, Graphics, Retouching, Flash Animation, Multimedia, Photoshop, Dreamweaver, Adobe Creative Suite, InDesign, Flash, Illustrator, Concept Development, Web Design, Logo Design, Illustration, HTML, Creative Direction, CSS, Concept Design, User Interface Design, Animation, Microsoft Office, Adobe Acrobat, QuarkXPress, Mac, E-Learning, Advertising, User Experience, Image Manipulation, Web Development, Brochures, Storyboarding, Typography, Interaction Design, After Effects, Motion Graphics, Corporate Identity, Premiere, Visual Communication, User Interface, Posters, XHTML, Video Editing, Corporate Branding, Front-end, HTML5, Usability, Wireframes
Education
Art Institute of Pittsburgh 1996 — 1998
Associate's Degree, Computer Animation/Multimedia
Penn State University 1994 — 1995
Computer Science
Looking for work! January 2013 - Present
Harris Teeter, Neighborhood Food and Pharmacy October 2012 - January 2013
Chipotle Mexican Grill April 2012 - July 2012
S.A.F.E. Management, Inc June 2011 - April 2012
Maryland Nautical Sales March 2008 - August 2009
ACS June 2007 - March 2008
Shoppers Food and Pharmacy August 2005 - June 2007
Royal Farm Stores August 2004 - August 2005
Sticks & Stuff Furniture April 2002 - January 2004
J.R.’s Bar & Grill August 1997 - April 2002
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Microsoft Office
Education
Towson University 1998 — 2000
History/Secondary Education
Baltimore City Community College 1995 — 1998
ACS August 2007 - May 2013
Midwest Publishing INC October 2006 - July 2007
MGM Grand Detroit November 2002 - March 2004
Education
Wayne County Community College District 2003 — 2004
Business, Management, Marketing, and Related Support Services
Baker College of Flint 2001 — 2003
Interstate Batteries September 2012 - Present
Lennox International 2006 - 2011
ACS February 2001 - June 2005
3dfx 1990 - 2001
Skills
Inventory Management, Microsoft Office, Microsoft Excel, Customer Satisfaction, Retail, Customer Service, Inventory Control, Troubleshooting, Data Entry, Team Leadership, Process Improvement, System Administration, Technical Support, Software Documentation, Telecommunications, Windows 7, Software Installation, Computer Hardware, Windows, Active Directory, Operating Systems, Windows XP, Security, Disaster Recovery, Windows Server, Vendor Management, Servers, DNS
Education
Southern New Hampshire University 2013 — 2016
M.S., Data Analytics
Herzing University-Minneapolis 2009 — 2013
B.S. Information Technology, Information Technology
Ashworth College 2012 — 2013
Career Diploma, Electronics Technician
Ashworth College 2014 — 2014
Career Diploma, Computer Programming
MegaPath April 2014 - Present
MegaPath December 2011 - April 2014
Bank of America August 2011 - December 2011
Starbucks Coffee Company March 2011 - April 2011
Speakeasy October 2008 - January 2011
Creative Focus June 1997 - January 2009
National Communications Services October 2007 - October 2008
ACS October 2005 - April 2007
Skills
VoIP, Troubleshooting, Routers, Networking, Technical Support, Switches, DNS, Call Centers, IP, WAN, Telephony, Help Desk Support, SIP, Customer Satisfaction, Training, T1, Cisco Technologies, Team Leadership
Education
Art Institute of Seattle 2002 — 2002
Splice Machine August 2014 - Present
IBM January 2014 - July 2014
Netezza October 2010 - January 2014
TriCore Solutions 2008 - September 2010
Egenera April 2003 - December 2008
Corechange 2001 - 2002
ACS 2000 - 2002
Fujitsu Siemens Computers 1996 - 2000
Pyramid Technology 1994 - 1996
Stratus Computer 1984 - 1994
Skills
Strategic Partnerships, Fortune 500, Technology Integration, New Business Development, Channel, Alliances, Start-ups, Outsourcing, Business Alliances, Consulting, Enterprise Software, Leadership, Vendor Management, Management, Business Development, Cloud Computing, SaaS
Education
Babson College
BS, Business Administration
TG February 2008 - November 2014
ACS 2007 - 2007
Skills
Student Financial Aid, Customer Service, Analysis, Dispute Resolution, Internal Audit, Editing, Microsoft Office, Microsoft Excel, Access, Team Leadership, Process Improvement, Outlook, Leadership, Training, PowerPoint, Strategic Planning, Software Documentation, Public Speaking, Coaching, Call Centers, Team Building
Education
Austin Community College
Le Cordon Bleu College of Culinary Arts-Austin
University of Houston
Kroll Ontrack January 2013 - Present
ITT Technical Institute September 2012 - Present
Verizon Wireless November 2007 - December 2012
Cambria December 2006 - November 2007
ACS February 2006 - July 2006
ACS November 2001 - February 2006
ACS June 2001 - November 2001
Skills
Customer Service, Training, Troubleshooting, Technical Support, Active Directory, Process Improvement, Microsoft Office, Team Leadership, Team Building, Telecommunications, Public Speaking, Wireless, Teaching, Cellular Communications, LTE/3G, CompTIA A+ Certification, A+ Certified, Call Center, Wireless Technology, BMC Remedy Ticketing..., AirWatch Console, HP Service Desk
Education
ITT Technical Institute-Eden Prairie 2012 — 2016
Associate's/Bachelors, Network and System Administration/Project Management, 3.92 GPA
Bellevue University
1 year program, Call Center Operations and Management
ACS Healthcare Provider Solutions July 2012 - October 2012
Berkeley College 2012 - 2012
Berkeley College 2012 - 2012
Berkeley College 2012 - 2012
ACS July 2011 - October 2011
Horizon BCBSNJ July 2010 - December 2010
ADP November 2009 - March 2010
Cablevision February 2003 - March 2009
Skills
Time Management, Payroll, Analysis, Customer Service, Training, Data Entry, Human Resources, Management, Administrative..., Employee Benefits, Invoicing, Troubleshooting, Call Centers, Accounting, Insurance, Microsoft Office, Communication, Event Planning, Outlook, PowerPoint, Teamwork, Leadership, Social Networking, Social Media, Entrepreneurship..., Public Speaking, Leadership Development, Microsoft Excel, Interviews, Technical Recruiting, Program Management
Education
Berkeley College 2012 — 2015
Bachelor of Science Degree, Management- Entrepreneurship
Harrison Career Institute 2003 — 2004
Diploma, Medical Office Computer Specialist/Assistant
Eliassen Group January 2012 - Present
eClinical Solutions, a division of Eliassen Group January 2012 - December 2012
Synthenet Corporation/Pongo Resume October 2006 - December 2011
ACS November 2004 - October 2006
EMC 2001 - 2004
Skills
VMware, VMware ESX, VMware Workstation, VMware Fusion, Microsoft Office, Windows Server 2003, Windows 7, Windows Server 2008, SQL Server, SAN, iSCSI, Linux, Active Directory, Applications Support, Systems Monitoring, Remote Support, Mac OS, iPhone, DNS, Website Support, Server Consolidation, VCP, MCSE, Dell, Sonicwall, Equallogic, Cloud Computing, System Administration
Education
Assumption College 1997 — 2000
Computer Science
GFR Forestry Consultants July 2012 - Present
Lakeview Management Inc. March 2009 - April 2012
ACS July 2008 - October 2008
Interstate Connections September 2007 - June 2008
Interstate Connections November 2006 - August 2007
Interstate Connections June 2006 - October 2006
The Builders Exchange December 2003 - March 2006
Robin Industries May 2002 - November 2003
Skills
Employee Relations, Job Descriptions, Benefits Administration, Recruiting, Customer Service, Human Resources
Education
Baldwin Wallace University 1998 — 2002
Business Administration, Emphasis: Management
MindMatrix, Inc 2007 - 2010
PNC 2006 - 2007
TrueClose 2005 - 2006
ACS 2005 - 2005
Mellon Financial 2001 - 2005
VendorTech 2000 - 2001
Crowl, Montgomery & Clark 1999 - 2001
Source W Media 1999 - 2000
Relex Software Corporation 1999 - 1999
Mozes Cleveland & Company 1998 - 1999
Skills
Usability Testing, Prototyping, Information Architecture, User Experience, User Interface Design, HTML, CSS, Adobe Creative Suite, Requirements Analysis, Interaction Design, User-centered Design, Web Design, Graphic Design, Front-end Development, Card Sorting, User Scenarios, Wire Framing, Site Maps, Iterative Design, Email Design, Activity Diagrams, Agile, Web Applications, Agile Methodologies, Human Computer..., User Interface
Education
Art Institute of Pittsburgh 1991 — 1993
Associates, Visual Communications / Illustration
USDA Rural Development June 2015 - Present
ARD, Inc. April 2013 - June 2015
Carroll Management Group June 2012 - March 2013
Lane Company September 2011 - June 2012
Housing Investors Inc. May 2010 - September 2011
ACS February 2008 - May 2010
Southern Community Mortgage July 2000 - December 2007
The Mortgage Group 1998 - 1999
Skills
Rentals, OneSite, Mortgage Lending, Property, FHA, Finance, Property Management, Tax Credits, Capital Budgeting, Lease Administration, Apartments, Marketing, Budgets, Affordable Housing, Leases, Real Estate, Portfolio Management, USDA, Business Development, Management, Rent Roll, Human Resources, Investment Properties, Yardi, Resident Retention, Fair Housing, Sales, Retail, Tenant, Disposition, HUD, Residential Homes
Education
Athens State University 2010 — 2012
Bachelor's degree, Business Management w/minor in Marketing
FirstCare Health Plans November 2006 - January 2015
ACS December 2003 - November 2005
Skills
Health Insurance, Medicare, HMO, Medicaid, Claim, Medical Billing, personnel development, Organization &..., Supervisory Skills, Visio, HIPAA, Data Entry, Quality Assurance, ICD-9, Software Documentation, Process Improvement, Insurance
Education
Austin Community College 1996 — 2001
Moving Mountains-(McNeel Branch: Human & Pet rehab and rescue) 2008 - Present
ACS June 2007 - October 2008
Skills
Payroll, Customer Service, Process Improvement, Training, Human Resources, Employee Relations, Budgets, Recruiting, Forecasting, Management
Education
Arizona State University 1994 — 1997
BA, Philosophy, Psychology
Onlife Health, inc. October 2010 - Present
A.M.K. and Associates 2008 - Present
University of Phoenix April 2002 - Present
Matthew 25, Inc July 2008 - June 2012
Gordian Health Solutions May 2009 - October 2010
TEKsystems 2006 - 2009
University of Phoenix 2005 - 2009
ACS February 2008 - October 2008
ACS 2008 - 2008
CIGNA 1998 - 2005
Skills
EMR, EHR, EDI, Budget, Networking, Healthcare, Project Management, HIPAA, Healthcare Information..., Visio, SDLC, Security, Strategic Planning, Process Improvement, Software Documentation, Policy, Management, Medicaid, Information Technology, Budgets, Vendor Management
Education
Bellarmine University 1977 — 1982
MBA, Business
University of Maryland College Park 1971 — 1974
BSA, Business
AIG February 2015 - Present
Best Visual Identity May 2009 - Present
Practicon Inc. June 2013 - July 2014
Ultimate Office June 2010 - June 2013
ACS January 2009 - June 2010
Ernst & Young March 2005 - January 2009
Ernst & Young October 2000 - March 2005
Arcnet 1998 - 2000
Skills
User Experience, Graphic Design, Information Design, Creative Direction, Logo Design, Corporate Identity, Web Design, Dreamweaver, Photoshop, Team Management, Adobe Creative Suite, Illustrator, E-commerce, Web Development, Illustration, Art Direction, Digital Marketing, Visual Communication, User Interface Design, Information Architecture, Flash, InDesign, Brand Development, Graphics, Online Marketing, Email Marketing, Corporate Branding, CSS, HTML, Concept Development, User Interface, Marketing Communications, Creative Development, Marketing, Posters, Integrated Marketing, Internal Communications, Branding & Identity, User Experience Design, Strategy, Brand Management
Education
Art Center College of Design
BFA
California State University-Long Beach
California Polytechnic State University-San Luis Obispo
AT&T June 2010 - January 2013
ACS November 2009 - May 2010
State Farm Insurance October 2005 - July 2009
Skills
Telecommunications, Wireless, VoIP, IP, Managed Services, Unified Communications, Call Centers, Cisco Technologies, Mobile Devices, Ethernet, Vendor Management, DSL, Avaya, Telephony, T1
Education
Ashford University
Criminal Justice and Corrections
O'Brien & Gere 2006 - Present
ACS 2004 - 2006
Health Care Data Systems 1999 - 2004
OCM BOCES 1996 - 1999
OCM BOCES 1993 - 1996
University of Nebraska-Lincoln 1988 - 1993
University of Nebraska-Lincoln 1986 - 1988
University of Nebraska-Lincoln 1984 - 1986
Skills
JavaScript, SQL, PL/SQL, XML, CSS, HTML, AJAX, Databases, Oracle Forms, Oracle Application..., jQuery, ColdFusion, phpMyAdmin, PHP, MySQL, Business Analysis, Microsoft SQL Server, Project Management, Toad, HTML 5, Troubleshooting, Software Development, Dreamweaver, Web Design, PostgreSQL, Flash, CMS, C++, T-SQL, VB.NET, Visual Basic, Windows, Technical Writing, Adobe Acrobat, Integration, OOP, Eclipse, IT Management, Google Analytics, Visio
Education
University of Nebraska-Lincoln 1984 — 1986
Master of Arts
Bridgewater State College 1980 — 1984
Bachelor of Arts with Honors
Berklee College of Music 1975 — 1976
NCSoft February 2014 - Present
ACS February 2011 - February 2014
ACS September 2009 - February 2011
Logical Information Machines October 2006 - October 2008
Logical Information Machines December 2004 - October 2006
Dupont Photomasks April 2004 - November 2004
Dell March 2000 - February 2003
Skills
Unix, Linux, System Administration, Servers, SQL, Shell Scripting, Software Documentation, Databases, Solaris, Troubleshooting, Data Warehousing, VMware, ITIL, Oracle, MySQL, Visio, Software Development, Server Architecture, Bash, High Availability, Technical Support, Networking, Bash Scripting, Windows, Disaster Recovery, Confluence, JIRA, Hadoop, Xen, Apache, Tomcat, Splunk
Education
Austin Community College
Associate's degree, Computer and Information Sciences and Support Services, 3.0
ABC Disposal Services, Inc. & New Bedford Waste Services, LLC July 2012 - Present
Siemens Healthcare June 2009 - July 2012
Waste Management March 2005 - May 2009
ACS April 1999 - March 2005
AMB October 1998 - April 1999
MGI Properties 1997 - 1998
Spaulding & Slye Colliers 1996 - 1997
Aurora Technologies 1994 - 1996
Skills
Financial Modeling, Scenario Analysis, MD&A, Consolidated Financial..., Internal Financial..., Revenue Recognition, Financial Metrics, SOX 404, Pricing Strategy, Quote to Cash, Operating Efficiencies, Operating Budgets, Capital Budgeting, Budgets, Essbase, Business Process..., Cash Management, Cash Flow, Managerial Finance, Cash Flow Forecasting, Acquisition Integration, Financial Analysis, Variance Analysis, Forecasting, Sarbanes-Oxley Act, Leadership, Management, Financial Reporting, Analysis, Finance, Process Improvement, Strategic Planning
Education
Bentley University
BS, Accounting
Suffolk University - Sawyer School of Management
MBA
CareFusion March 2008 - Present
CareFusion March 2008 - Present
Cardinal Health Systems March 2008 - July 2009
Phoenix Health Systems May 2007 - March 2008
ACS June 2006 - May 2007
INFOHEALTH August 1998 - June 2006
JPS 1994 - 2006
INFOHEALTH Management @ JPS Health Network August 1998 - January 2005
JPS Health Network 1994 - August 1998
USAF 1977 - 1992
Skills
Healthcare Information..., Software Documentation, Informatics, Healthcare, Clinical Research, EHR, Healthcare Management, Healthcare Consulting, Nursing, Hospitals, Microsoft SQL Server, Visio, HL7, Cardiology, SharePoint, Project Management, SQL, Program Management, Medical Devices, Process Improvement, EMR, HIPAA, Inpatient, Business Analysis, Managed Care, Quality Assurance, Cerner, Oncology, PACS, Patient Safety, Healthcare Industry, CPOE, Software Implementation, Revenue Cycle, Critical Care, Medicare, Epic Systems, Physicians, Radiology, ICU, Orthopedic, Medical Imaging, Capital Equipment, Cross-functional Team..., Meditech, Physician Relations, Medicine, Performance Improvement, FDA, Operating Room
Education
Bellevue University 2008 — 2010
MBA, MBA - Healthcare Concentration
Bellevue University 2004 — 2006
BS, Management Information Systems
Tarrant County College 1992 — 1994
ADN, Nursing; Registered Nurse
Community College of the Air Force 1984 — 1988
AAS, Avionics Systems Technology
Lebanon Sr High 1972 — 1976
Bank of America April 2014 - Present
Villazzo LLC 2014 - 2015
ProStaff January 2011 - December 2014
MetLife October 2013 - February 2014
CareFusion June 2013 - July 2013
RadioShack June 2012 - December 2012
Big Foot Energy October 2010 - October 2012
ACS January 2009 - August 2010
Sears Holdings Corporation August 2008 - October 2008
NYS PBA's 2007 - 2007
Skills
Management, Team Management, Time Management, Public Speaking, Team Building, Financial Planning, Consulting, Customer Service, Sales, Advising Clients, Teaching, Microsoft Office, Microsoft Excel, Windows, English, Research, Outlook, PowerPoint, Photoshop, Microsoft Word, Business Planning, Strategic Planning, Leadership, Marketing, Social Media, Entrepreneurship, Social Networking, Small Business, Coaching, Public Relations, Marketing Strategy, Training
Education
Ashford University 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Environmental Studies
Utica School of Commerce 2006 — 2007
Associate's degree, Business Administration and Management, General
Global Information Network
Best Buy August 2014 - Present
Krispy Kreme February 2010 - April 2014
Burlington Coat Factory 2007 - 2009
ACS 2007 - 2007
Gordmans 2006 - 2007
Goody's Family Clothing 2005 - 2006
Goody's Family Clothing 2004 - 2005
Underground Attitude 2003 - 2004
Underground Attitude 2002 - 2003
Berea College 2001 - 2002
Skills
Customer Relations, Advertising, Marketing, Public Relations, Supervision, Training, Cost Control, Business Development, Operations Management, Human Resources, Strategic Planning, Visual Merchandising
Education
Berea College 1998 — 2002
Bachelor's Degree, Communication: Advertising and Public Relations
Kentucky Youth Soccer Assn July 2015 - Present
RapidiOnline February 2015 - Present
Kentucky Youth Soccer Assn August 2006 - July 2015
Tempur Sealy International March 2013 - December 2014
Tempur-Pedic October 2011 - April 2013
Tempur-Pedic September 2010 - October 2011
Tempur-Pedic September 2008 - September 2010
ACS July 2001 - August 2008
SCT July 2000 - July 2001
SCT July 1999 - July 2000
Skills
Oracle, Integration, Oracle E-Business Suite, Business Intelligence, Oracle Applications, Microsoft CRM, ERP, Project Management, Microsoft Dynamics, Business Process, Databases, PMP, SDLC, Software Project..., SharePoint, Requirements Analysis, Microsoft Technologies, Scribe, Solution Architecture, PL/SQL, IT Strategy, IT Management, Disaster Recovery, Enterprise Architecture, E-commerce, Oracle 9i, eCommerce, Retail (POS), Salesforce.com, Salesforce.com..., CRM Integration, Salesforce.com...
Education
Berea College 1982 — 1986
Bachelor of Arts (BA), Mathematics and Political Science with Minor in Computer Science
Rockcastle
NC Farm Bureau September 2014 - Present
NC Farm Bureau March 2010 - Present
ACS February 2004 - February 2010
Skills
Insurance, Health Insurance, General Insurance, Disability Insurance, Property & Casualty..., Term Life Insurance, Umbrella Insurance, Life Insurance, Permanent Life Insurance, Long Term Care Insurance, Retirement Planning, Workers Compensation, Motorcycle, Renters, Inland Marine, Personal Lines Auto, Underwriting, Retirement, Legal Liability, Claim, Brokers, Long-term Care, Fixed Annuities, Whole Life, Medicare, Homeowners, Commercial Insurance, Casualty, Professional Liability, Liability, Commercial Lines, Investments, Team Building, Customer Satisfaction, Customer Service
Education
Barton College
Weber Shandwick January 2011 - Present
Texas Health Presbyterian Hospital Dallas May 2008 - March 2011
Southwest Airllines 2007 - 2008
Belo Corporation March 2000 - October 2007
ACS July 1998 - March 2000
Parkland Health & Hospital System March 1996 - July 1998
Skills
Applicant Tracking..., Employee Relations, HRIS, Human Resources, Labor Relations, Leadership, Management, Onboarding, Performance Management, Personnel Management, Policy, Recruiting, Coaching, Talent Acquisition, Training, Workforce Planning, PeopleSoft, Temporary Placement, Benefits Administration
Education
Baylor University 1989 — 1993
BBA, Human Resources/Spanish
Atlanta Public Schools October 2014 - Present
Atlanta Public Schools September 2014 - October 2014
DeKalb County School District September 2012 - 2014
Fayette County Public Schools September 2009 - June 2012
ACS October 2007 - February 2009
Skills
Management, Outlook, Microsoft Excel, Editing, Fundraising, Public Speaking, Microsoft Office, Customer Service, Budgets, Strategic Planning, Differentiated..., PowerPoint, CampusVue, Calendaring, Travel Arrangements, Windows, Executive..., Clerical Work, Multi-line Phone, Research, Training, Photoshop, Event Planning, Datatel, English grammar, Microsoft Word, Project Management, Project Coordination, Project Planning, Project Portfolio..., Professional Development, Customer Relations, Internal Controls, Auditing, Leadership, Teaching, Team Building, Nonprofits, Social Networking, Human Resources, Curriculum Development, Curriculum Design, Higher Education, Analysis, Administration, Staff Development
Education
Lane College 2010 — 2011
Bachelor of Science (BS), English/Language Arts Teacher Education
Tennessee State University 2007 — 2009
Bachelor of Science (BS), English/Language Arts Teacher Education
Baker College of Flint
Bachelor of Business Administration (B.B.A.), Information System
4th Force Reconnaissance August 2008 - Present
PDA Investments/California Safety Services July 2006 - 2013
CSS 2007 - 2010
Sports Club August 2005 - June 2006
Office Depot BSD March 2000 - January 2006
Super K Mart August 1999 - November 1999
ACS May 1997 - September 1999
Globe Airport Security Services April 1993 - April 1997
Skills
Surveillance, Security Clearance, Private Investigations, Weapons, Customer Service, CCTV, Physical Security, Firearms, Security
Education
Mission College 1999 — 2005
A/S, Fire Technology
Piedmont High School
John M. Floyd & Associates May 2012 - Present
Wolf and Company 2011 - 2012
New Core Banking 2007 - 2010
DMP-Wausau 2005 - 2007
VSoft 1998 - 2005
Dataworks 1994 - 1998
ACS 1989 - 1994
NCR Corporation 1981 - 1989
Skills
Strategic Planning, Sales Management, Financial Institutions, Business Development, Risk Management, Team Building, Process Improvement, Sales, Project Management, Salesforce.com, Financial Services, Product Management, Leadership, Business Analysis, Executive Management, Product Marketing, Vendor Management, Mergers & Acquisitions, Management, Account Management, CRM, Strategy, Business Strategy, SaaS, Solution Selling, Start-ups
Education
Ball State University - College of Business
BS, Finance
Fortinet Solutions ArchitectFishNet SecurityMarch 2012 - August 2015
Ultimate Software July 2009 - March 2012
InfoSec Way January 2009 - July 2009
Spherion Corporation 2007 - January 2009
ACS June 2006 - January 2009
Republic Services Inc 2009 - 2009
Carnival Cruise Line 1994 - 2006
Carnival Cruise Lines 1993 - 2006
Skills
Security, Active Directory, CISSP, Firewalls, DNS, Vulnerability Assessment, Vulnerability Management, Vulnerability Scanning, Intrusion Detection, Incident Management, Incident Analysis, Web Application Security, Database Security, ITIL, SOX, Cloud Computing, SIM, Access Control, Computer Forensics, Malware Analysis, Encryption, Logging, Proxy, SQL, Network Security, Computer Security, Security Management, Internet Security, Data Security, Disaster Recovery, cc:Mail, DLP, Information Security..., IDS, Checkpoint, Information Security, Sarbanes-Oxley Act, IPS, PCI DSS, Application Security, Penetration Testing, Incident Handling, McAfee, VPN, Pre-sales, Endpoint Security, SIEM, Identity Management, ISO 27001, Antivirus
Education
Nova Southeastern University 2005 — 2005
Computer and Information Systems Security/Information Assurance
Barry University 2003 — 2005
Bachelor of Science (B.S.), Information Technology
Miami Dade College
HORNE LLP March 2014 - Present
Calsonic Kansei Corporation October 2013 - February 2014
Lockheed Martin August 2011 - August 2013
Lockheed Martin August 2011 - December 2012
ACS March 2010 - August 2011
Skills
Microsoft Office..., Microsoft Windows, Employee Orientation, HR Policies..., Performance Review, Recruitment..., Benefits..., Quality Management, Training, Human Resources, Windows, Recruiting, Microsoft Word, Leadership, Management, Customer Service, Personnel Management, Microsoft Office, PowerPoint, Microsoft Excel, Accounting, Process Improvement
Education
Belhaven University 2013 — 2015
Master of Business Administration (MBA)
Belhaven University 2008 — 2012
Bachelor of Science (BS), Management, 3.0
The Austin Chronicle August 2014 - Present
Localeur February 2014 - September 2015
HotNewHipHop July 2014 - December 2014
DynCorp International May 2009 - January 2014
Kellogg Brown and Root pty ltd 2003 - 2009
Advanced Micro Devices November 2007 - February 2008
ACS 2005 - 2005
Skills
Process Scheduler, Program Management, Budgets, Project Planning, Microsoft Office, Government, Strategic Planning, Management, PowerPoint, Team Leadership, Logistics, Military, Government Contracting, Contract Management, DoD, Public Relations, Operations Management, Security Clearance, Training, Transportation, Policy, Procurement, Proposal Writing, Inventory Management, Analysis, Customer Service, Leadership, Supervisory Skills, Team Building, Process Improvement, Project Management, Marketing, Social Media, Editing, Social Media Marketing, Social Networking, Logistics Management, Supply Chain Management, Materials Management, Purchasing, Facilities Management
Education
Austin Community College 2002 — 2007
University of South Carolina-Columbia 1998 — 1999
Journalism
Fieldstone Insurance Group, LLC January 2014 - Present
The Aigis Group, LLC September 2010 - January 2014
MetLife February 2008 - September 2010
ACS September 2007 - November 2007
Skills
Microsoft Excel, Outlook, Microsoft Office, Microsoft Word, Customer Service, Insurance, Data Analysis, Salesforce.com, Administrative..., Management
Education
Bergen Community College 1994 — 1996
Associate of Arts and Sciences (A.A.S.), Hotel, Motel, and Restaurant Management
Shepherd Enteprise April 2014 - July 2015
AdPeople Worldwide September 2008 - March 2014
AT&T June 2007 - June 2008
Dell May 2005 - April 2007
ACS July 2002 - May 2005
McKinsey & Company March 1993 - December 2001
Skills
Program Management, Vendor Management, Project Management, Business Process..., Change Management, Process Improvement, Business Analysis, PMP, Cross-functional Team..., Team Leadership, Project Portfolio..., Software Project..., CRM, Resource Management, SDLC, Project Planning, Strategic Planning, Team Management, Operations Management, Integration, Online Advertising, Account Management, IT Management, Business Intelligence, Management, Software Documentation, Strategy, Budgets, Outsourcing, Leadership
Education
Marymount University 1995 — 1999
M.A., Human Resources
Austin College 1989 — 1992
B.A., International Relations
ACS September 2015 - Present
USO May 2014 - Present
Southern California Sports Rehab September 2012 - April 2013
Precision Medical Group October 2011 - January 2013
RA Sushi Bar Restaurant October 2008 - April 2011
The Buckle August 2005 - September 2008
Nordstrom August 2006 - May 2007
Skills
Physical Therapy, Sports Medicine, Social Media, Social Media Marketing, Event Planning, Public Relations, Customer Service, Marketing, Social Networking, Facebook, Sales, Microsoft Office, Marketing Strategy, Merchandising, Microsoft Excel, Marketing Communications, Advertising, PowerPoint, Acupuncture, Blogging, Online Marketing, Press Releases, Email Marketing, Fashion, Retail, Time Management, Online Advertising, Market Research, Public Speaking, Inventory Management, Microsoft Word, Creative Writing, Digital Marketing, Visual Merchandising, Brand Management, Teamwork, Direct Marketing, Data Entry, Research, Event Management, Leadership, Team Building, Management, Strategic Planning, Sales Management, Team Leadership, Photoshop
Education
Post University 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Psychology
Fashion Institute of Design & Merchandising 2007 — 2009
AA, Merchandise Marketing
Arizona State University 2005 — 2007
International Business
Ashford University August 2013 - June 2015
Amazon 2012 - 2012
Walmart 2007 - 2008
Southern Adventist University 2006 - 2008
Olan Mills 2006 - 2006
ACS 2004 - 2004
Hardees Food System 2003 - 2003
Convergys 2002 - 2002
Collegedale Academy 2000 - 2001
The Krystal Company 1998 - 2000
Skills
Social Media, Editing, Customer Service, Video Production, Audio Production, Photography, Social Networking, Newsletters, Microsoft Office, Final Cut Pro, Pro Tools, Tutoring, Consultation, Technology Advisory, Student Counseling, Research, Computer Diagnostics, Computer Repair, Computer Software..., Computer Hardware..., Tax Returns, Automotive Diagnostics, Automotive Preventive..., Automotive Repair, Vehicle Cleaning and..., Data Collection, Human Services Donation..., Religious Volunteer, News Reporting, Nutritional Advisement, Elder Care, Medication Reminders, Substance Abuse..., Mentoring, Communication Services, Important Document..., Transportation Delivery..., High School Tutoring, College Tutoring, Financial Consultation, Historical Consulting, Domestic Animal Care, Private Civilian and..., Investigation and..., Small Engine..., College planning,..., Public Speaking, Nonprofits, Event Planning, Community Outreach
Education
Ashford University 2013 — 2015
Master’s Degree, Organizational Management, Organizational Leadership, Global Managment, 3.71
Southern Adventist University 2001 — 2012
Bachelor’s Degree, Mass Communication/Media Production
Chattanooga State Community College 2009 — 2010
Broadcasting
Collegedale Academy 1997 — 2001
High School Diploma
Teleperformance June 2010 - Present
TIGHT Motorsports, Inc. March 1999 - Present
APAC Customer Services May 2008 - June 2010
ACS 2006 - 2008
Intelenet Global Services 2005 - 2006
Sykes Enterprises 2002 - 2005
AEGON Americas 1998 - 2002
Sitel 1994 - 1998
Skills
BPO, Call Center, Operations Management, Outsourcing, Lead Generation, Offshoring, Inbound Marketing, Customer Experience, Workforce Management, Vendor Management, Call Centers, CRM, Customer Retention, New Business Development, Start-ups, Management, Telemarketing, Strategy, Strategic Partnerships, Sales, Leadership, Enterprise Software, SaaS, Selling, Sales Management, Business Process, Recruiting, Negotiation, Executive Management, Contact Centers, Team Management, Business Development
Education
Bellevue University 2000 — 2002
Bachelor of Science, International Business Management
American College 1987 — 1989
Financial Planning
Life Underwriters Training Council 1984 — 1989
Financial Planning, Insurance, Investments
University of Nebraska at Omaha 1985 — 1986
Business
Vistage December 2014 - Present
Stellar December 2012 - December 2014
Stellar September 2011 - December 2012
ACS, A Xerox Company September 2008 - September 2011
ACS May 2007 - September 2008
ACS September 2004 - May 2007
ACS October 2002 - September 2004
Stellar March 1999 - August 2002
Excell Agent Services August 1996 - March 1999
Skills
Strategy, Leadership, Executive Coaching, Business Transformation, Call Centers, Outsourcing, Process Improvement, Team Building, Operations Management, Sales, Business Development, Customer Experience, Change Management, P&L Management, Start-ups, Training, Coaching, Consulting, Leadership Development, Business Process...
Education
The Coaches Training Institute 2013 — 2014
Australian Graduate School of Management 2000 — 2001
Cornell University 1990 — 1994
BS
Accenture Software for P&C Insurance June 2013 - Present
NYK Logistics November 2012 - May 2013
Origin Digital March 2011 - November 2012
AHOYCAPTAIN.COM February 2003 - May 2011
ACS June 2007 - February 2011
NJ Food Bank "Blue Jean Ball" ad book January 2001 - January 2006
Churchill & Harriman for Ortho Biotech May 2002 - December 2002
Merrill Lynch September 1999 - August 2001
UPS 1992 - 1998
Trecom Business Systems January 1992 - January 1993
Skills
Streaming Media, Strategic Communications, User Interface Design, Content Management, Business Analysis, Requirements Gathering, Business Requirements, SEO, E-commerce, Editing, Agile Methodologies, Digital Media, Testing, Software Documentation, Usability Testing, XML, CMS, CRM, Requirements Analysis, Strategy, Mobile Applications, Web Project Management, Newsletters, Marketing, Visio, Digital Marketing, Agile Project Management, Management, User Experience, SDLC, Web Content Management, Digital Strategy, Product Management, SaaS, Scrum, Content Strategy, MS Project, Software Project..., Social Media, Analytics, HTML, Web Analytics, Vendor Management, New Media, Mobile Devices, Social Media Marketing, Email Marketing, Online Advertising, Multimedia, Social Networking
Education
Bethany College 1983 — 1987
Communication, General
Bethany College, Bethany WV and Seton Hall University
B.A, Communications
Alcon, a Novartis company March 2014 - Present
Alcon Laboratories, Inc. March 2013 - March 2014
Southwest Airlines September 2010 - March 2013
Affiliated Computer Services, a Xerox Company July 2007 - October 2010
ACS May 2006 - June 2007
ACS July 2005 - April 2006
Skills
Business Analysis, Project Management, PMP, Process Improvement, Vendor Management, Visio, Program Management, Change Management, Cross-functional Team..., Project Planning, Analysis, Management, Strategic Planning, Microsoft Office, MS Project, Team Leadership, Customer Service, Business Process..., Account Management, Budgets, Risk Management, PMI, Software Development, Team Building, Human Resources, Integration, Leadership, Recruiting, Software Documentation, Testing
Education
Project Management Institute 2008 — 2009
PMP, Project Management
Augustana College 2001 — 2005
B.A., Finance, MIS, Communication Theory
Allied Consultants / Texas GovLink December 2013 - Present
Dell April 2007 - December 2013
Medicus Partners March 2006 - April 2007
Continuum Applied Technology / CORRIDOR Software 2005 - 2006
TechLink Systems 2005 - 2005
ACS 2004 - 2005
TEKsystems 2004 - 2004
TEKsystems 2003 - 2003
Texas Historical Commission 2003 - 2003
Safeco 1999 - 2003
Skills
Technical Writing, Project Management, Management, Program Management, Software Documentation, Proposal Writing, Content Management, Visio, Online Help, SharePoint, Technical Communication, Analysis, Information Design, Business Process..., Document Management, Training, Sant, Adobe Creative Suite, HTML, Microsoft Office, Technical Documentation, Editing, User Experience, Vendor Management, Testing, Manuals, Usability, Adobe Acrobat, Information Architecture, Professional Services, Web Content, Databases, Documentation, Qvidian, Photography, RFP, Enterprise Software, FrameMaker, Salesforce.com, RoboHelp, Usability Testing, Troubleshooting, SaaS, Cloud Computing, Content Development, Marketing, Content Strategy, Web Design, ServiceNow, Process Improvement
Education
Bellevue College 2002 — 2003
Usability and Information Design, Certificate Program - Continuing Education
University of Washington 1998 — 1999
Certificate Program, Technical Writing & Editing
University of Northern Colorado 1981 — 1987
BA, Communications
Gene B. Glick April 2015 - Present
PIZZA KING November 2004 - Present
PAMPERED CHEF August 2011 - April 2012
ACS January 2009 - June 2009
Skills
Customer Service, Leadership, Editing, Creative Writing, Marketing, Customer Satisfaction, Sales, PowerPoint, Cooking, Event Planning, Policy, Facebook, Social Networking, Time Management, Social Media
Education
Ball State University 2001 — 2007
Bachelor of General Studies, English
Texas Department of Transportation January 2015 - Present
Hanson Consulting, LLC June 2014 - Present
Hanson Enterprises, LLC June 2014 - Present
Texas Department of Transportation October 2014 - January 2015
Xerox Services December 2012 - April 2014
Xerox Services September 2010 - December 2012
ACS January 2007 - September 2010
ACS November 1997 - January 2008
Unisys June 1996 - November 1997
Unisys March 1995 - June 1996
Skills
BPO, Outsourcing, IT Outsourcing, Vendor Management, Management, Service Delivery, Program Management, Change Management, Cloud Computing, Business Analysis, Strategy, Solution Selling, Business Process..., Data Center, CRM, Team Building, Professional Services, Cross-functional Team..., Business Development, Project Portfolio..., ERP, Enterprise Architecture, Disaster Recovery, PMO, IT Service Management, ITIL, IT Strategy, Leadership, Integration, SaaS, Enterprise Software, Business Intelligence, Process Improvement, Consulting, Security, Business Process, IT Management, SDLC, Managed Services, PMP, Requirements Analysis, IT Operations, Information Technology, Pre-sales, Software Project..., Executive Management, Solution Architecture, Business Transformation, Strategic Partnerships, Governance
Education
Austin College 1980 — 1984
Bachelor of Arts, Computer Science/Business Administration and Physical Education
Mesa Public Schools August 2015 - Present
Maricopa County February 2015 - July 2015
Aerotek December 2014 - January 2015
OnTrac September 2013 - November 2014
Knight Transportation July 2013 - September 2013
PayPal November 2011 - June 2013
Prime Inc. April 2011 - September 2011
ACS January 2011 - April 2011
Pella Corporation November 2010 - December 2010
Watkins and Shepard Trucking June 2010 - November 2010
Skills
Outstanding Customer..., Driving, Training Skills, Team Building, Call Center, Microsoft Word, Microsoft Office, Sales, Public Speaking, Leadership, Customer Service, Customer Satisfaction, Call Centers, Training, Operations Management, Team Leadership, Time Management, Process Improvement, Management, New Business Development, Strategic Planning
Education
Arizona State University 2015 — 2018
Master's degree, Criminal Justice
Ashford University 2013 — 2013
Master of Business Administration (MBA), Organizational Management specializing in Public Administration
Ashford University 2008 — 2012
Bachelors of Arts, Social and Criminal Justice
Western Truck School 2010 — 2010
CDL, Truck Driving
Chandler Gilbert Community College 1992 — 2004
AA, Elementary Education
Mesa High School 1990 — 1992
Diploma, General Studies
Vacaville High School 1989 — 1990
Xerox June 2015 - Present
Concentrix June 2014 - April 2015
Vaco Financial January 2014 - April 2014
Guidant Group, Inc / Impellam North America June 2013 - December 2013
Xerox Business Services, LLC (Formerly ACS, Inc.) July 2011 - June 2013
SourceRight Solutions, a division of Spherion September 2010 - June 2011
Banner Health January 2010 - September 2010
Vallley of the Sun HR Association 1981 - 2010
ACS July 2009 - October 2009
Honeywell/Spherion RPO September 2007 - February 2009
Skills
Applicant Tracking..., Talent Acquisition, Technical Recruiting, College Recruiting, Onboarding, Recruiting, Internet Recruiting, Sourcing, Employee Relations, Talent Management, Human Resources, Executive Search, HRIS, Employee Benefits, Employer Branding, Vendor Management, Screening, Organizational..., Temporary Placement, Resume Writing, Training, Contract Recruitment, Leadership, Interviews, New Hire Orientations, Screening Resumes, Benefits Administration, Workforce Planning, Staffing Services, Hiring, Management, Temporary Staffing, Performance Management, SDLC, Permanent Placement, Succession Planning, Job Descriptions, Career Development, Employee Engagement, Call Centers, HR Policies, PeopleSoft, Employee Training, Time Management, Personnel Management, HR Consulting, Staff Augmentation, Payroll, Recruitment Advertising, Search
Education
Arizona State University, W. P. Carey School of Business 1990 — 1996
Bachelor of Science, HR Management
University of Texas; Austin, TX 1966 — 1967
Mathematics
Sandlot Solutions March 2014 - Present
Acosta Sales & Marketing October 2012 - March 2014
Celera Group LLC September 2009 - November 2012
Affiliated Computer Services March 2010 - April 2011
MedSolutions February 2009 - September 2009
Celera Group LLC March 2008 - April 2009
ACS September 2007 - March 2008
ACS September 2006 - September 2007
Qualifacts March 2005 - September 2006
Skills
SDLC, Health Information..., Project Management, Vendor Management, Program Management, Software Development, Integration, Business Process, PMP, CRM, Management, Strategy, Change Management, ERP, Leadership, Analysis, Team Leadership, Healthcare Information..., Microsoft SQL Server, SharePoint, Product Management, Strategic Planning, Business Analysis, HIPAA, Databases, EDI, Strategic Leadership, Agile Project Management, Scope Management, Personnel Management, ICD-10, Financial Systems Design, Budget Forecasting and..., Earned Value Management, SOX Compliancy, Financial System..., Human Capital Management
Education
Auburn University, College of Business 2000 — 2004
Bachelor of Science, Management Information Systems
DATATEL+SGHE March 2006 - Present
Ellucian 2006 - Present
SunGard January 2006 - May 2012
SunGard Higher Education 1984 - May 2012
ACS July 2001 - January 2004
SCT January 1984 - June 2001
Gumbiners' True Value 1978 - 1982
Skills
Programming, Software Project..., Project Portfolio..., Strategic Planning, PMP, Software Development, Account Management, Quality Assurance, SDLC, Risk Management, Networking, Project Management, Team Leadership, Program Management, Requirements Analysis, Business Analysis, Enterprise Software, Change Management, ERP, Management, Software Implementation, Outsourcing, Governance, Visio, Process Engineering
Education
Ball State University 1968 — 1970
Computer Sci/Bus Adm
Computer and Business Skills Inst 1968 — 1969
AAS, COmputer Sci
ACS October 1999 - Present
Education
Bakersfield College 1974 — 2008
Randstad US, Professionals 2008 - Present
ACS January 2007 - October 2008
United States Marine Corps July 2001 - July 2006
Skills
SQL, Systems Analysis, Requirements Analysis, Microsoft SQL Server, Training, Databases, Data Warehousing, Business Intelligence, PeopleSoft, Vendor Management, DB2, Project Management, Requirements Gathering, Database Design, Visio, SDLC, Visual Basic, Account Management, Business Analysis, PL/SQL, Data Modeling, Management, SSRS, Data Analysis, User Acceptance Testing, Reporting, ERP Implementations, ERP Software, Software Troubleshooting, Production Support, 1099 Preparation
Education
Barry University 2008 — 2012
Bachelor's Degree, Network Systems Engineering
Oracle January 2012 - Present
Oracle April 2008 - Present
PricewaterhouseCoopers LLP 2006 - 2008
Baylor University January 2003 - August 2004
ACS May 1999 - May 2003
Education
Baylor University - Hankamer School of Business 2004 — 2006
MBA & MSIS
Baylor University 1999 — 2003
BS Computer Science / Minor in Mathematics, Computer Science
Hiring Spectrum 2003 - Present
ACS 2005 - 2006
Dunhill Professional Search 2003 - 2003
WellPoint 2002 - 2002
KPMG 1999 - 2001
EDS (acquired by Hewlett-Packard) 1998 - 1999
EDS (acquired by Hewlett-Packard) 1989 - 1998
Education
Baylor University
BBA, Marketing
Longview HS
The University of Manchester
Visiting Student
Xerox December 2011 - Present
Xerox July 2008 - Present
ACS 2008 - Present
Servigistics June 2006 - June 2008
Union Pacific Rail Road 2004 - 2006
Summit Information Systems (Fiserv Company) from from ObjectWin 2003 - 2004
Objectwin Technology 2000 - 2004
Bank of America 2000 - 2001
Katmango Inc 1999 - 2000
Nova Systems 1998 - 1999
Skills
SOA, Java Enterprise Edition, JMS, Web Services, Weblogic, SDLC, Agile Methodologies, EJB, XML, EAI, Java, Requirements Analysis, Hibernate, Integration, SOAP, Spring, Ant, Software Project..., Oracle, PL/SQL, Enterprise Architecture, Struts, JDBC, Tomcat, Solution Architecture, Unix, UML, DB2, Application Architecture, Websphere, JSP, ESB, JBoss Application Server, Software Development, SQL, Scrum, Middleware, WebSphere Application...
Education
Bangalore University 1999 — 2004
Bachelor of Engineering (B.Eng.), Electrical and Electronics Engineering
Sir M. V Institute of Technology,Banglore 1999 — 2004
B Tech, Electrical Enginnering
Rayalaseema residential
Papa John's International April 2015 - Present
Savi Technology January 2013 - April 2015
Papa Johns July 2012 - January 2013
Zappos.com April 2011 - July 2012
Savi January 2010 - April 2011
ACS August 1989 - January 2010
Skills
Agile Methodologies, Cassandra, MapReduce, Databases, Web Services, Java, Integration, Java Enterprise Edition, Hibernate, Ant, SQL, EJB, Eclipse, Apache, JBoss Application Server, SDLC, Servlets, Enterprise Software, XSLT, Requirements Analysis, WebSphere, Software Development, Application Servers, Core Java, ETL, Glassfish, JAXB, Oracle, Scrum, Websphere
Education
Asbury College 1982 — 1986
Bachelor of Arts (B.A.), Computer Science
ACS Project LeadACS Government Healthcare Solutions2006 - Present
Education
Ashland University 1989 — 1993
Alliant Technologies September 2011 - Present
Ford Motor Company September 2007 - September 2011
Vanderlande January 2007 - April 2007
ACS August 2006 - January 2007
FORD January 1998 - August 2006
Integra Techsoft March 1995 - August 1997
ICES March 1994 - March 1995
Skills
SDLC, Software Project..., Requirements Analysis, Program Management, IT Strategy, Business Analysis, Process Improvement, Six Sigma, Agile Methodologies, Project Management, Software Development, Data Warehousing, Baggage Handling Systems, Microsoft SQL Server, Product Lifecycle..., Project Planning, PL/SQL, MS Project, Product Development, Global Delivery, Solution Architecture, Java Enterprise Edition, Integration, Vendor Management
Education
Bangalore University 1991 — 1993
MBA
UVCE 1985 — 1990
Bachelor of Engineering (B.E.), Mechanical Engineering
Dell SecureWorks September 2009 - Present
Dell Services September 2009 - April 2012
Maxsys Solutions March 2009 - September 2009
ACS January 2005 - February 2009
Micrososft Corporation, Contract position through Volt Technical Services. May 2004 - November 2004
CENTEX TITLE & INSURANCE February 2001 - January 2004
Trammell Crow Residential January 1999 - January 2001
Sirius Computer Solutions January 1998 - January 1999
KPMG LLP 1994 - 1996
Skills
Windows Server, Active Directory, Disaster Recovery, VMware, IT Operations, IT Management, ITIL, Data Center, Security, Systems Management, Citrix, CISSP, Enterprise Software, Information Security, Integration, MS Project, Microsoft Exchange, Virtualization, Information Management, Software Documentation
Education
Midwestern State University 1990 — 1992
Bachelor, Business Administration; Economics
Baylor University 1986 — 1989
Economics
Holliday High School 1982 — 1986
UAL October 2006 - Present
United Airlines 2006 - Present
Applied Card Systems 1997 - 2006
ACS 1996 - 2006
Comptel Networks 1995 - 1996
Skills
Network Security, Disaster Recovery, VMware, Data Center, Firewalls, Enterprise Architecture, Network Engineering, Cisco Technologies, Troubleshooting, TCP/IP, Security, Information Security, Virtualization, Vendor Management, Solaris, Technical Architecture, Switches, IT Operations, Network Architecture, Integration, Computer Security, Networking, Active Directory, Servers, Checkpoint, CISSP, Windows Server, Unix, VMware ESX, DNS, Routers, Network Administration, Network Design, WAN, LAN-WAN, Cisco IOS, Routing, VPN, Infrastructure, OSPF, BGP, System Deployment
Education
Bangalore University 1989 — 1993
B.S, Electronics Engineering
Christ University, Bangalore 1983 — 1986
Stracey Memorial High School
Sailair Travel October 2007 - Present
Travelink, Inc January 2007 - October 2007
ACS October 2006 - January 2007
ACS June 2006 - October 2006
ACS October 2005 - June 2006
Cendant January 1998 - November 2004
Education
Ambassador Institute of Travel 1996 — 1997
Travel/Tourism Certificate, Travel Industry
Community College of Aurora 1991 — 1992
n/a, Computer Science, Accounting
Austin Peay State University 1989 — 1991
Healthways International March 2014 - Present
Franklin American Mortgage September 2007 - February 2014
Check Printers 2003 - 2003
ACS 1998 - 2003
Skills
Linux, VMware, Windows, Troubleshooting, Disaster Recovery, System Administration, Technical Support, Microsoft SQL Server, Active Directory, Virtualization, Microsoft Exchange, XML, Windows Server, SQL, Servers, VMware ESX, Network Security
Education
Middle Tennessee State University 1996 — 1998
Bachelor of Business Administration (BBA), Computer Information Systems
Belmont University 1993 — 1996
Xerox October 2008 - Present
Payformance August 2007 - October 2008
ACS September 2003 - August 2007
ACS EDI Gateway, Inc. 2002 - 2007
Skills
Requirements Analysis, SDLC, EDI, CRM, Software Project..., Requirements Gathering, Management, Business Analysis, Data Warehousing, Leadership, Integration, Vendor Management, Business Process, PMO, PMP, Process Improvement
Education
Ball State University
ACS Architectural Construction Services 2008 - 2008
ACS August 2007 - October 2007
Ruys & Company September 2006 - March 2007
Skills
Interior Design, Space-planning, AutoCAD Architecture, Space planning, AutoCAD, Sketching
Education
Art Institute of Atlanta 2002 — 2006
Bachelor of Fine Arts (BFA), Interior Design
LegalZoom May 2015 - Present
LegalZoom.com August 2013 - Present
NetSpend Corporation March 2010 - October 2012
NetSpend Corporation March 2009 - August 2010
NetSpend Corporation June 2009 - March 2010
NetSpend Corporation 2009 - 2010
Apple Inc. October 2007 - February 2009
Apple Inc June 2007 - October 2007
TMHP October 2004 - February 2007
ACS November 2000 - October 2004
Skills
Bilingual-Spanish, Active Listening Skills, Customer Focused, Call Center, Customer Service, Account Management, Process Improvement, Quality Assurance, Microsoft Office, Microsoft Excel, Project Management, Public Speaking, Team Leadership, Insurance, Call Centers, Team Building, Customer Experience, Leadership, Customer Retention, Employee Benefits, Sales, Salesforce.com
Education
Austin Community College 2013 — 2016
General Studies
John H. Reagan 1993 — 1997
TN Department of Children's Services June 2013 - Present
TN Department of Children's Services February 2012 - June 2013
FDS January 2009 - February 2012
ACS January 2006 - January 2009
Express.Net Airlines January 2001 - January 2006
United Airlines January 1999 - January 2001
TI Software March 1996 - March 1998
BDM Technologies March 1993 - March 1996
TX Department of Human Services July 1989 - March 1992
Skills
HIPAA, Business Development, Process Improvement, CRM, Leadership, Program Management, Management, MS Project, Integration, PMP, Business Analysis, Negotiation, Software Documentation, Budgets, SDLC, Business Process, Strategy, Requirements Analysis, Contract Management, Human Resources, Project Portfolio..., Customer Service, PMO, Business Intelligence, Business Process..., Requirements Gathering, Management Consulting, Software Project..., Project Management, Organizational..., IT Management, Team Building, Vendor Management, Change Management, Databases, IT Strategy, Software Development, Project Planning, Visio, Team Leadership, Information Technology, Analysis, Cross-functional Team..., Quality Assurance, SharePoint, Governance, Outsourcing, Consulting, Enterprise Architecture, Operations Management
Education
Southern Methodist University Dedman School of Law 1982 — 1985
Juris Doctor
Arkansas Tech University 1980 — 1982
B.A.
ACS / Xerox June 2010 - Present
ACS December 2004 - May 2010
ACS April 2002 - November 2004
ACS October 2001 - April 2002
ACS January 2001 - September 2001
TekSoft Inc June 1999 - January 2001
ACS March 2000 - December 2000
Master Minds Software Solutions, (P) Ltd., India May 1992 - May 1999
Skills
SOA, Enterprise Architecture, EAI, Agile, Distributed Systems, Program Management, Software Development, Product Development, Process Engineering, Information Management, E-commerce Solutions, Capacity Planning, EDA, Architecture, Scrum, ESB, Web Services, Solution Architecture, Middleware, SaaS, TOGAF, J2EE, Oversight, Weblogic, Struts, Application Architecture, Software Engineering, SDLC, Change Management, Waterfall, Software Project..., Cloud Computing, JBoss, JBoss Application Server, Java Enterprise Edition, Agile Methodologies
Education
Bharathiar University 1993 — 1995
MS, Computer Science
Bharathiar University 1990 — 1993
BS
ACS, a Xerox Company February 2008 - Present
ACS Healthcare Solutions 2006 - Present
ACS July 2006 - February 2008
Skills
Analysis, Business Analysis, Business Requirements, Customer Relations, Business Process, Requirements Analysis, Systems Analysis, Process Improvement, Requirements Gathering, SharePoint, Data Analysis, SDLC, Customer Service, Mainframe, Access, Testing, Program Management, Software Documentation, User Acceptance Testing, Software Project..., Visio, Business Process...
Education
Belhaven University 1999 — 2002
Xerox State Healthcare, LLC January 2010 - Present
ACS November 2001 - January 2010
Keane October 1999 - November 2001
SriSoft Corporation August 1998 - August 1999
Service Merchandise May 1996 - August 1998
Verizon November 1988 - August 1992
United States Air Force October 1977 - August 1988
Skills
PMP, Project Management, Information Technology, Medicaid, SDLC, Lean Six Sigma, Program Management, Software Development, Process Improvement, Change Management, Proposal Writing, Government Proposals, Pharmacy Claims..., Medicaid Drug Rebate, Pharmacy, Adjudication, Vendor Management, Analysis, Integration, ITIL, Requirements Gathering, IT Management, Systems Analysis, SQL, Databases, Outsourcing, Quality Assurance, Visio, Data Warehousing
Education
The University of Texas at San Antonio 1976 — 1978
BS, Math, Computer Science, and Systems Design
Auburn University at Montgomery 1973 — 1975
pre-med
FROSCH February 2011 - Present
Sailair Travel Inc. October 2007 - February 2011
Travelink January 2007 - October 2007
ACS October 2006 - December 2006
ACS July 2006 - October 2006
Cendant Travel January 1998 - November 2004
Skills
Travel Planning, Tourism, Sabre, Call Center, Travel Management, Business Travel, Customer Service, Airlines, Sales, Account Management, Hotels, Contract Negotiation, Hospitality, Negotiation, Sales Management, Training, Leisure Travel, Vacation, Online Travel, Revenue Analysis, Leisure, Car Rental, Call Centers, Travel Technology, Apollo, Tour Operators, Incentive Travel, Honeymoons, Amadeus
Education
Ashford University 2011 — 2014
Bachelor's degree, Business Organizational Management
Ambassador Institute of Travel 1996 — 1997
Travel/Tourism Certificate, Travel/Tourism
Austin Peay State University 1989 — 1991
ACS January 2001 - Present
Providian Financial November 1998 - September 2002
Education
Arizona State University 1981 — 1985
Northern Trust October 2013 - Present
Tek Systems for The Northern Trust September 2010 - October 2013
ACS July 2005 - September 2010
ACS May 2004 - July 2006
McDonald's January 2002 - May 2004
McDonald's December 2000 - January 2002
Tek Systems January 2000 - December 2000
Skills
Vendor Management, Project Management, Process Improvement, Visio, SharePoint, SDLC, PMP, Disaster Recovery, PMO, Program Management, Software Documentation, Project Portfolio..., Data Center, IT Management, Cloud Computing, Management, Enterprise Architecture, Cross-functional Team..., IT Strategy, Information Technology, Requirements Analysis, Software Project...
Education
Benedictine University 2003 — 2005
BA, Management
College of DuPage 1999 — 2000
Associates, Liberal Arts
ACS Lead Development EngineerACS, a Xerox Company, Transportation Solutions Group2001 - Present
Education
Bengal Engineering and Science University, Shibpur
DHL 2004 - Present
DHL Express US 2004 - Present
Motorola Semiconductor 2000 - 2003
ACS 1999 - 2000
Managed Care Solutions, Phoenix 1997 - 1999
Blackstone Technology Group 1997 - 1997
Skills
Integration, SQL, Business Intelligence, Requirements Analysis, Unix, SDLC, Software Project..., Oracle, Data Warehousing, Program Management, IT Management, Enterprise Architecture
Education
Arizona State University West 2004 — 2007
ACS July 2008 - Present
HCL Technologies February 1997 - March 2008
HCL Technologies America Inc 2001 - 2007
CMC India 1995 - 1996
Education
Bishop Heber college 1992 — 1995
Bharathidasan University 1988 — 1995
Bachelor of Science (B.Sc.), Physics
ACS Sr. Manager at ACSACS2000 - 2009
Education
Baruch College, City University of New York (CUNY)
ACS August 2001 - October 2008
Arthur Andersen August 1999 - August 2001
Skills
Training, Team Building, Instructional Design, Talent Management, Change Management, Leadership Development, Management, Coaching
Education
Arizona State University 1989 — 1992
Bachelor, Management
Moraine Valley Community College 1987 — 1989
Associate, Accounting
United States Department of Agriculture October 2014 - Present
ACS November 2009 - August 2010
BearingPoint Consulting March 2001 - September 2009
Comsys May 2000 - March 2001
Zurich Insurance January 1999 - May 2000
Skills
Financial Analysis, Financial Reporting, Accounting, Forecasting, Sarbanes-Oxley Act, Managerial Finance, General Ledger, Revenue Recognition, Auditing, Financial Modeling, Cost Accounting, GAAP, Variance Analysis, Internal Audit, Program Management, Finance, Internal Controls, Analysis, US GAAP, SAP, PeopleSoft, Financial Accounting, Financial Audits, Corporate Finance, ERP, Accounts Payable, Account Reconciliation, Accounts Receivable, Sarbanes-Oxley, Tax, Budgets, Hyperion Enterprise
Education
D'Amore-McKim School of Business at Northeastern University 1988 — 1989
MBA, Finance/Accounting
Auburn University 1979 — 1983
Bachelor’s Degree, Marine Biology and Biological Oceanography
Marianapolis Preparatory School 1975 — 1979
Diploma, Science
Xerox April 2011 - Present
ii2P May 2010 - April 2011
AEM Corp April 2008 - June 2009
ACS January 2001 - April 2008
Metromedia Restaurant Group 1987 - 2001
Education
Baylor University 1978 — 1982
Bachelor, Elementary Education
ACS Ops ManagerOffice Depot1998 - Present
Viking Office Products 1998 - 2001
Education
Baker University 2004 — 2006
MBA, Business
Texas Christian University 1991 — 1993
BA, Sppech Communications
ACS Vice PresidentXerox2013 - Present
ACS, Inc. a Xerox Company 2004 - Present
Skills
Vendor Management, Outsourcing, Business Process..., SDLC, Offshoring, BPO, Process Improvement, Business Analysis, Management, Program Management, CRM, Cross-functional Team..., Service Delivery, Operations Management, Call Center, Call Centers, Workforce Management, Business Process, SaaS, Requirements Analysis, Six Sigma, Talent Acquisition, Project Management, Solution Selling, Document Imaging, Leadership, Account Management, Change Management, Visio, P&L Management
Education
Berea College
ACS March 2005 - Present
Manugistics April 2004 - March 2005
OneTouch 2000 - 2004
Skills
Requirements Analysis, User Acceptance Testing, Software Quality..., System Testing, Business Analysis, Agile Methodologies, Test Planning, SDLC, Quality Center, Software Project..., Business Process..., PMP, Project Management, Integration, SQL, Software Development, Testing, Oracle, Visio, Requirements Gathering, SharePoint, Enterprise Architecture, Waterfall, Test Management
Education
Beijing Normal University 1988 — 1992
BS, Biology
ACS, a Xerox Company 2010 - Present
ACS Education Solutions, LLC 2007 - 2009
ACS 2002 - 2005
Skills
SDLC, Process Improvement, Data Warehousing, Team Management, Enterprise Architecture, Leadership, PMP, Oracle, Software Project..., Integration, Requirements Analysis, Business Intelligence, IT Strategy, ITIL, SharePoint, Business Analysis
Education
City University of New York-College of Staten Island 1993 — 1996
Computer Science
Oklahoma City University 1992 — 1993
Bangalore University 1986 — 1991
Industrial Engineering
St Josephs Junior College, Hyderabad 1983 — 1985
Inter Degree
St Paul's High School, Hyderabad 1972 — 1983
High School
HealthStream June 2014 - Present
PharmMD April 2013 - June 2014
ServiceSource October 2012 - April 2013
Press Ganey Associates July 2011 - October 2012
Tek Systems September 2010 - July 2011
Kroll November 2009 - September 2010
Tek Systems August 2007 - November 2009
MedSolutions March 2006 - April 2007
Investment Scorecard August 2004 - March 2006
ACS October 2001 - March 2004
Skills
Database Design, Software Development, Databases, T-SQL, Oracle, SQL, SSIS, SSRS, Microsoft SQL Server, Software Installation, SQL Tuning, Data Warehousing, Insurance, Healthcare Information..., Stored Procedures, Saxophone, Composition, Arranging, Conducting, Software Analysis
Education
Berklee College of Music 1992 — 1994
B.Mus, Film Scoring
BetterCloud November 2011 - Present
Cloud Sherpas February 2009 - December 2011
Corus Group, LLC February 2004 - February 2009
ACS May 2003 - February 2004
Sun Microsystems May 2001 - August 2001
Skills
C#, Java, Java Enterprise Edition, Scrum, Google Apps, Web Services, Enterprise Architecture, SaaS, Enterprise Software, Cloud Computing, SOA, Web Development, Integration, Python, Agile Methodologies, JavaScript, Google App Engine, Software Development
Education
University of Iowa 1999 — 2002
BS, Computer Science
Belhaven University 1994 — 1998
BA, Art
Whitinsville Christian School
Allscripts April 2008 - Present
Allscripts April 2008 - Present
ACS 2000 - 2008
Iomega 1997 - 2000
Skills
Software Development, SaaS, ITIL, Agile Methodologies, Release Management, Software Project..., SDLC, Configuration Management, ERP, Program Management, Quality Assurance, Software Configuration..., Requirements Analysis, SharePoint, Enterprise Architecture, Scrum, PMP, Software Implementation, Health Information..., SOA, Microsoft SQL Server, Oracle, SQL, Integration, TFS, Unix, System Deployment, Databases, Requirements Gathering, Enterprise Software, .NET, ClearQuest, Perl, VSTS, SVN, GIT, ClearCase, Software Installation, InstallShield, WiX, TeamTrack, PVCS Version Manager, PVCS Tracker, Lean Software..., Six Sigma, Agile Project Management, Continuous Integration, Software Quality..., Software Design, Continuous Deployment
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2015 — 2017
Master of Business Administration (M.B.A.)
Bellevue University
BS, Business Information Systems
Xerox State Healthcare, LLC July 2015 - Present
Xerox Services; Xerox State Healthcare, LLC January 1995 - Present
ACS January 2012 - July 2015
Xerox Services January 2012 - July 2015
Affiliated Computer Services January 2012 - January 2013
ACS Healthcare Solutions July 2010 - January 2012
ACS October 2007 - June 2010
ACS State Healthcare, LLC July 2000 - September 2007
Consultec, Inc January 1995 - July 2000
Norfolk Southern Railroad February 1993 - January 1995
Skills
PMP, Requirements Gathering, SharePoint, Cognos, Project Management, COBOL, Process Improvement, User Acceptance Testing, Business Process..., Data Warehousing, Business Intelligence
Education
Georgia State University 1988 — 1991
MBA, Decision Science
Auburn University 1983 — 1987
BS, Electrical Engineering
Champion Solutions Group 2011 - Present
Watson Pharmaceuticals October 2009 - October 2011
Spherion September 2008 - August 2009
ACS August 2007 - September 2008
Circuit City 2005 - 2007
Skills
Windows NT, XP, Microsoft Windows 98, Windows Vista, Data Recovery
Education
Art Institute of Fort Lauderdale 2004 — 2005
-, Media Arts and Animation
UnitedHealth Group March 2012 - Present
CMapSys, LLC May 2006 - January 2014
McKesson June 2009 - February 2012
ACS January 2005 - April 2009
Ascom Transport Systems June 2002 - January 2005
Capricorn Systems December 2000 - May 2002
SIS Todes, Ltd October 1997 - November 2000
Office Technologies, Inc. March 1995 - October 1997
Minsk Tractor Works July 1993 - October 1995
Department of Computer Systems and Complexes of Minsk Radio Technical University September 1990 - June 1993
Skills
Agile Methodologies, WCF, .NET, Silverlight, TFS, C#, SOA, Web Services, Scrum, WPF, Microsoft SQL Server, ASP.NET, ASP.NET MVC, Oracle, Design Patterns, Portals, UML, Visual Studio, WinForms, LINQ, SDLC, XML, Databases, JavaScript, Subversion, Software Engineering
Education
Belaruski Dzjaržauny Universitet Informatyki i Radyjoelektroniki 1988 — 1993
Master, Computer Science
Professional Education Center 1985 — 1987
Programming Course
Education April 2011 - Present
Direct Brands December 2007 - March 2011
ACS 2003 - 2006
Skills
SDLC, Quality Assurance, Quality Center, Agile Methodologies, Software Quality..., Test Planning, Defect Tracking, Performance Testing, Agile Testing, Process Improvement, Waterfall, Testing, QTP, Vendor Management, Test Cases, Requirements Analysis, Management, Software Project...
Education
Baruch College
Bachelor's degree, CIS, Business Management
Deloitte & Touche Tax Technologies DirectorEDS, an HP CompanyDecember 1974 - June 2007
ACS 2000 - 2003
Education
Assumption College 1967 — 1971
BA, Economics / Math
First Data Resources June 1998 - Present
First National Bank of Omaha 1997 - 1999
ACS 1993 - 1995
Skills
COBOL, SDLC, SQL, Mainframe, Software Project..., jQuery, Software Development
Education
Bellevue University 2006 — 2008
MS, CIS
Southeast Missouri State University 1987 — 1993
BS, Computer Science
ACS June 2007 - Present
Education
Bergen Community College 1991 — 1993
ACS November 2009 - Present
Xoriant Corporation June 2009 - November 2009
KEANE July 2003 - May 2009
CARITOR August 2000 - June 2003
IT Solutions (India) Private Limited August 1994 - July 2000
ITTI Limited June 1993 - May 1994
WIPRO June 1990 - March 1993
WIPRO May 1984 - May 1990
WIPRO July 1980 - June 1984
Skills
CRM, Program Management, Integration, Pre-sales, Strategy, Business Development, Project Management, Management, Leadership, Account Management, New Business Development, Quality Assurance, Consulting, Project Delivery, Recruiting, Sales, Marketing, Go-to-market Strategy, Offshoring, Project Planning
Education
Indian Institute of Science
M.E
B. M. S. College of Engineering
BE
Restaurant Technologies, Inc. October 2012 - Present
Dynamex March 2010 - November 2012
ShopNBC October 2005 - May 2009
ACS April 2005 - October 2005
Aerial Communications February 1997 - September 2000
Northeast Utilities February 1993 - March 1995
Skills
Training, Leadership, Management, Quality Assurance, Call Centers, Communication Skills, Analysis, Team Building, Oracle, Oral & Written..., Team Leadership, Customer Service, coaching, Budgets, Time Management, Customer Satisfaction, Vendor Management, Forecasting, Coaching
Education
Minnesota School of Business-Elk River 2010 — 2014
Bachelor of Science (BS), Business Management with Human Resource Management Emphasis
Northeastern University 1990 — 1992
Human Services
Asnuntuck Community College
Associate of Arts Degree, General Studies
Bay Path College 1988 — 1989
Tourism and Travel Services Management
edo Interactive May 2009 - Present
Qualifacts March 2014 - Present
Qualifacts October 2013 - March 2014
Qualifacts 2013 - 2013
edo Interactive 2009 - 2010
ACS February 2009 - May 2009
Jeevan Technologies Inc May 2008 - January 2009
Cognizant Technology Solutions February 2003 - May 2008
Comdata 2007 - 2008
Wildcard Systems 2004 - 2006
Skills
Oracle, SQL, Disaster Recovery, Web Services, Vendor Management, Business Analysis, Integration, Agile Methodologies, PostgreSQL, JavaScript, .NET, SDLC, MySQL, Microsoft SQL Server, Unix, PL/SQL, Java, PHP, Perl, Visio, Scrum, Spring, Agile Project Management, Hibernate, Tomcat, Java Enterprise Edition, Databases
Education
Bharathidasan University 1996 — 1999
MCA, Computer Applications
Your Homebrew April 2010 - Present
The Daily News 2007 - Present
Amfit, Inc. 2005 - 2007
ACS 2000 - 2003
Education
Baker College Center for Graduate Studies 2004 — 2007
BS, Computer Science
ACS Senior Mental Health Policy AnalystNew York City Administration for Children's Services
ACS 2010 - 2011
Skills
Program Evaluation, Public Policy, Policy Analysis, Grant Writing, Non-profits, Program Development, Community Outreach, Public Speaking, Government, Social Services, Research, Training, Community Development, Policy
Education
City University of New York-Hunter College 1997 — 1999
Ms ED, Disabiltiy/Rehabilitation
City University of New York-Baruch College
City University of New York-Baruch College
City University of New York-Baruch College
City University of New York-Baruch College
Susan Wagner
Susan Wagner
Xerox September 2012 - Present
ACS September 2007 - January 2009
ACS February 2000 - September 2007
Skills
Coaching, Account Management, Team Leadership, Event Planning, Operations Management, Research, Process Improvement, Call Centers
Education
APSU FortCampbell Campus 1995 — 1997
AAS, Culinary Arts and Related Services
Austin Peay State University 1992 — 1997
BBA, Business Administration and Management, General
Arkansas Department of Information Systems July 2014 - Present
Arkansas Department of Workforce Services January 2012 - Present
Computer Aid, Inc. 2012 - 2012
American Express (Syntel) December 2010 - December 2011
Youngsoft Inc - Arkansas Department of Human Services March 2001 - January 2011
ACS 2011 - 2011
Northrop Grumman Information Systems - Arkansas Department of Human Services 2006 - 2007
LG / Excara 2000 - 2001
LG Software 1999 - 2001
LG Software 1999 - 2000
Skills
Business Process..., IT Strategy, Software Project..., Software Design, Software Development, Test Management, Web Services, SDLC, Solution Architecture, Requirements Gathering, Requirements Analysis, Project Management, Integration, Agile Project Management, Agile Methodologies, Business Analysis, Program Management
Education
Institute for Technology and Management 1993 — 1995
Master of Business Administration (MBA), Marketing
Bangalore University 1988 — 1992
Bachelor's degree, Mechanical Engineering
MES High School, Jayanagar Bangalore
Florida June 2014 - Present
Lowe's Home Improvement January 2012 - June 2014
Accurate Dispersions October 2006 - October 2010
ACS 2005 - 2006
Morton Salt 1981 - 2004
Pullman Standard September 1978 - June 1981
Skills
Performance Management, Employee Relations, Succession Planning, Benefits Administration, Recruiting, Deferred Compensation, Labor Relations, Applicant Tracking..., Cross-functional Team..., Union Avoidance, Human Resources, Employee Engagement, HRIS, Affirmative Action, Talent Acquisition, EEO, OFCCP, Change Management, Onboarding, Organizational..., Training, Hiring, Team Building, Employee Training, College Recruiting, Job Descriptions, Employee Benefits, Management, Workforce Planning, New Hire Orientations, Temporary Placement, Talent Management, Internet Recruiting, Personnel Management, Interviews, HR Consulting, Sourcing, Career Development, PeopleSoft, Technical Recruiting, Screening, HR Transformation, Executive Search, Grievances, Screening Resumes, Staffing Services, Contract Recruitment, FMLA
Education
Ball State University 1970 — 1974
Bachelor of Science, Radio, TV & Motion Picutres Production/Speech Communication
George Rogers Clark HS 1966 — 1970
Diploma, College Prep
ADP July 2012 - Present
ACS July 2007 - June 2012
Skills
Business Analysis
Education
Arizona State University 1990 — 1993
Bachelor of Science (B.S.), Accounting, 3.59
Dell June 2005 - Present
ACS 2003 - 2005
InfoSolve IT Solutions 1998 - 2003
Skills
RMAN, Oracle RAC, Performance Tuning, Data Guard, SQL Tuning, Oracle Applications, Oracle E-Business Suite, High Availability, Oracle ASM, Oracle Enterprise..., Databases, Disaster Recovery, Oracle Application..., Data Warehousing, Unix, Oracle
Education
Bharathiar University
Master of Science (MSc), Computer Science
Coimbatore Institute of Technology
ACS May 2008 - Present
Natural Options March 2005 - April 2008
Home May 2001 - December 2004
Skills
Process Improvement, Analysis, Customer Service, Software Documentation, Management, Microsoft Office, Data Analysis, Leadership, Microsoft Excel, Outlook, Training, Financial Analysis, Business Analysis, Budgets, Finance, Accounts Receivable, Access
Education
Bakersfield College 2011 — 2015
Associate's degree, Sign Language Interpretation and Translation
Speedway SuperAmerica LLC February 2011 - Present
ACS May 2009 - September 2009
Aerotek July 2008 - April 2009
Analysts International Corporation (AIC) September 2007 - June 2008
Speedway SuperAmerica LLC September 2005 - December 2007
Madison County Public Library February 2007 - April 2007
Independent Opportunities August 2006 - September 2006
Wal-Mart July 2003 - July 2006
Berea College March 2000 - May 2003
Berea College May 2001 - August 2001
Skills
Cataloging
Education
University of Kentucky 2006 — 2008
Masters, Library and Information Science
Berea College 1999 — 2003
Bachelor of Art, Psychology
Wipro Technologies April 2010 - Present
ACS May 2007 - April 2010
Logrosoft Technologies August 2005 - May 2007
Skills
Leadership, SDLC, Agile Methodologies, WCF, ASP.NET, .NET, C#, XML, SOA, Web Services, Microsoft SQL Server, ASP.NET MVC, ASP.NET Web API, jQuery, SSIS
Education
Bharathiar University 2002 — 2004
MCA, Computer Science
University of Arkansas June 2015 - Present
Informatica August 2013 - June 2015
Sabre Holdings July 2013 - August 2013
CA Technologies 2006 - May 2013
A. Adair Chiropractic January 1995 - November 2009
E-Net Corporation 2004 - 2006
Bank of America 2000 - 2004
Fidelity Investments 1993 - 2000
ACS 1991 - 1993
E-Systems 1979 - 1991
Skills
z/OS, TSO, JCL, CICS, DB2, ISPF, IBM Mainframe, REXX, Mainframe, MVS, VSAM, COBOL, Software Development, SQL, XML, Enterprise Architecture, Disaster Recovery, TCP/IP, VTAM, ALC, SCLM, Endeavor, CA-SYSVIEW, IPCS, GTF, RMF, XRF, RACF, XDC, SMP/E, Agile Methodologies, OMEGAMON, TMON/CICS, CSS, CAFC, JES2, MQ, Microsoft Office, Microsoft Excel, Microsoft Word, LU 6.2, CPSM, RDO, Databases, IDMS, Websphere, WebSphere MQ, Testing, IMS DB/DC
Education
Austin Community College 2011 — 2012
Certifications, Webmaster, N/A
Texas A&M University-Commerce 1973 — 1976
BS, Computer Science/General Business
ErgoBaby Carrier 2008 - 2009
ACS 2006 - 2008
Global Fulfillment Services 2004 - 2006
Target 1999 - 2000
Golfland 1998 - 1999
Education
Arizona State University 1999 — 2004
BA, Sociology
CampusLogic August 2008 - Present
ACS 2003 - 2008
Skills
Student Financial Aid, Higher Education, Customer Service, New Business Development, Management, Budgets, PeopleSoft, Research, Marketing, Coaching, Project Management, CampusVue, Training, Leadership, Leadership Development
Education
Arizona State University - W. P. Carey School of Business
B.S., Management
American Cancer Society December 2012 - Present
American Cancer Society September 2011 - December 2012
ACS October 2006 - January 2011
United Cerebral Palsy August 2005 - October 2006
The Arts Council, Inc August 2002 - August 2005
Skills
Media Relations, Fundraising, Public Relations, Newsletters, Volunteer Management, Event Management, Nonprofits, Marketing, Editing, Sponsorship, Leadership, Social Media, Training, Event Planning, Management, Public Speaking, Strategic Planning
Education
Auburn University 1993 — 1997
BA, Public Relations
Verizon Business 2011 - 2012
Lockheed Martin 2006 - 2010
ACS 2004 - 2005
Skills
Ant, Hibernate, SOA, Weblogic, Spring
Education
Beijing Institute of Technology
University of Maryland Baltimore County
Xerox July 2012 - Present
ACS, a Xerox Company April 2010 - July 2012
DataStaff, Inc April 2010 - April 2011
Affiliated Computer Services June 2001 - April 2010
ACS 2001 - 2010
ACS, a Xerox Company 2001 - 2010
Skills
ISPF, JCL, MVS, Mainframe, CICS, DB2, DB2/SQL, Optim, Viasoft SmartTest, Expediter, Endevor, Medicaid Claims..., Microsoft Office, Outlook, Oracle, Lotus Notes, Rational, Problem Solving, SQL, FTP
Education
Augustana University (SD)
BA, Mathematics, Computer Science, Secondary Education
Drake University
worked on Masters, Business Administration and Management, General
Southwest Airlines May 2011 - Present
ACS August 2008 - August 2012
Charles Schwab November 2008 - August 2010
Mother Goose Learning Center March 2003 - August 2008
Skills
Onboarding, Talent Acquisition, Applicant Tracking..., HRIS, Recruiting, Employee Relations, Employee Benefits, Benefits Administration, College Recruiting, Talent Management, Human Resources, Performance Management
Education
Bellevue University 2008 — 2011
Master of Business Administration, Human Resource Management
Bellevue University 2004 — 2007
Bachelor of Science, Marketing Management
InterContinental Hotels Group May 2012 - Present
Michaels October 2009 - July 2011
ACS December 2008 - August 2009
Wal-Mart July 2007 - July 2007
Windlands Retirement Home August 2002 - August 2006
Skills
Customer Service, Leadership, Active Directory, SQL, Microsoft Office, Management, Microsoft Excel, Windows 7, Information Technology, Local/Network Printer..., Iphone/Ipad (Air Watch), GBES (Global Blackberry..., Remote Serer Support, Microsoft Word, PowerPoint, Outlook, Service Now, Windows Xp, TCP/IP protocols, Hardware..., Ping Trace Routes, Symantec Backup, Quality Assurance, Windows XP, Networking, Technical Support, Troubleshooting
Education
Austin Peay State University 2004 — 2008
Bachelor of Science, Computer Science & Information Technology
CVS Caremark Corporation 2009 - Present
CVS Caremark Corporation 2007 - 2009
ACS 2003 - 2006
Arthur Andersen 1998 - 2002
Skills
Financial Analysis, Forecasting, Accounting, Competitive Analysis, Finance, Auditing, Analysis, Data Analysis, Variance Analysis, Microsoft Excel, Account Reconciliation, Business Analysis, Business Process..., Analytics, Managed Care, Healthcare, PBM, Team Leadership, Management, High Performance Teams, Financial Reporting, Sarbanes-Oxley Act, Financial Modeling, Process Improvement, Budgets, Leadership
Education
Arizona State University
Bachelor of Science (BS), Finance
ACS 2011 - Present
Protocol Integrated Direct Marketing 2000 - 2007
Education
Ball State University 1982 — 1984
ACS, A XEROX COMPANY 2004-2011 November 2004 - September 2011
ACS 2004 - 2011
Education
Arizona State University West
Post Baccalaureate Certificate, Accounting
State University of New York at
Bachelor of Arts, Social Science
Kentucky Administrative Office of the Courts February 2014 - Present
Bechtel Parsons Bluegrass April 2013 - January 2014
ACS January 2012 - March 2013
Skills
Access, Government, Policy Analysis, Policy, Software Documentation, Data Analysis
Education
University of Kentucky College of Law 2007 — 2011
Doctor of Law (J.D.)
Berea College 2001 — 2006
BA, History
ACS March 2008 - October 2008
Taco Bell September 2001 - October 2003
Skills
Dependable Team Player, Fast Learner, Type 40wpm, Hard working, Trustworthy
Education
San Joaquin Valley College-Bakersfield 2011 — 2012
Bakersfield College 2003 — 2005
NA, Child Development
Acs October 2000 - October 2014
Education
Bakersfield College 2007 — 2014
Current attending, Office Management and Supervision, A,b,c
Sedgwick CMS March 2010 - Present
ACS September 2006 - July 2009
Skills
SDLC, Visio, Systems Analysis, Business Analysis, Data Warehousing, Requirements Gathering, Requirements Analysis, SQL, Microsoft SQL Server, SharePoint, Insurance, Software Documentation, Analysis, Process Improvement
Education
Arizona State University
Bachelor of Arts (B.A.), Secondary Education and Teaching
Time Warner Cable November 2011 - May 2012
AT&T November 2009 - February 2011
Uniden May 2008 - November 2009
ACS April 2006 - April 2008
Taco Bell July 2004 - April 2006
Skills
ICOMS, CSG, AutoCAD, Microsoft Office, Outlook, 20-20 CAP Studio, Customer Service, Call Center, Billing Systems, SAP CRM Technical, Microsoft Excel, Blueprint Reading, Space-planning, Hand Drafting, Strengthening Client..., Data Entry, Up-selling, Teamwork, Phone Etiquette, Customer Support, Schedules, Fax, Highly detail oriented, Windows XP Pro, Time Management, Troubleshooting, Office Equipment, Avaya
Education
Art Institute of Dallas 2003 — 2006
Bachelor of Fine Arts (B.F.A.), Interior Design
Cahaba GBA October 2011 - Present
ACS June 1994 - February 2008
Skills
Insurance, Claim, Health Insurance, Medicare, Claims Management, Property & Casualty..., Risk Management, Medicaid, Commercial Insurance, HIPAA, Access, Call Centers, Financial Analysis, Process Improvement, Claims Handling, Accounts Receivable, Credit, Financial Risk, Loans, Outlook
Education
Belhaven University 2007 — 2011
Bachelor's degree, Social Work
Hinds Community College 2002 — 2005
Associate's degree, Accounting
Saint Mark's Episcopal Church August 2012 - Present
ACS August 2003 - June 2012
Education
Azusa Pacific University
Bachelor's degree & Masters, Liberal Arts and Sciences/Liberal Studies
ACS April 2012 - October 2012
CARLS JR RESTAURANTS August 2011 - October 2011
Safeway March 2011 - April 2011
Payless ShoeSource September 2009 - October 2009
Education
Ashford University 2013 — 2019
Bachelor of Applied Science (BASc), Criminal Justice/Safety Studies