ACS Company
Industry: Civil engineering company
DescriptionACS, Actividades de Construcción y Servicios, S.A. is a Spanish company dedicated to civil and engineering construction, all types services and telecommunications. It is one of the leading construction companies in the world, with projects in many countries around the world. Revenue: 34.06 billion EUR (2016) CEO: Florentino Pérez (1997–) Owner: Florentino Pérez (12.5%) Subsidiaries: Dragados S.A., Hochtief, Turner Construction,
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ACS Employees
Novation February 2013 - Present
Novation March 2011 - February 2013
Novation July 2008 - April 2011
ACS 2001 - 2005
Toshiba America Medical Systems 1998 - 2001
Skills
Business Intelligence, Visio, Data Analysis, Requirements Gathering, Software Documentation, Access, Training, Project Management, Business Analysis, Databases, Quality Assurance, Project Planning, Customer Support, Process Improvement, Analysis, Data Management, Vendor Management, Data Warehousing, Integration, SDLC, Data Modeling, Crystal Reports, Requirements Analysis, Microsoft Office, Cross-functional Team..., Data Mining, SQL, Microsoft SQL Server, Customer Experience, Healthcare Information..., Healthcare Industry, Healthcare, SharePoint, E-Learning, Learning Management..., MicroStrategy Reporting, Captivate, eLearning, Adobe Captivate, Visual Insight, Team Building, User Groups, Tableau
Education
California State University-Fullerton
BA, Geography
Cornelia Connelly HS
Sam's Club June 2013 - Present
Hourglass Cosmetics November 2014 - Present
See's Candies November 2014 - November 2014
Sam's Club June 2013 - November 2013
Port of Long Beach October 2012 - April 2013
ING DIRECT June 2011 - December 2012
Verizonwireless June 2008 - June 2010
ACS June 2005 - April 2008
Skills
Fast Typist, Fast Learner, Able To Multi-task, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft powerpoint, Front Office, Office Administration, Call Center, Customer Service, Sales, Sales Management, Management, Retail Banking, Retail, Loan Servicing, Technical Support, Microsoft Outlook, Answering Phones, Heavy Phones, Phone Skills, Phone Etiquette, Filing, Telephone Skills, Teamwork, Outlook, Time Management, PowerPoint, Call Centers, Data Entry, Process Scheduler
Education
Penn Foster Career School 2012 — 2013
Administrative Assistant Certificate, Administrative Assistant and Secretarial Science, General
Cerritos College 2004 — 2006
Some College, Computers
Juan Rodriguez Cabrillo High School 2001 — 2004
High School Diploma
New Leaf Lending August 2015 - Present
Looking for new challenges.... November 2013 - Present
Flagstar Bank December 2012 - November 2013
Talmer Bank and Trust November 2012 - December 2012
Various Internet Companies September 2006 - November 2012
Contracting for various Employment Agencies, Wells Fargo Wholesale November 2008 - December 2010
Fidelity National Financial October 1996 - April 2006
ACS October 1996 - December 1998
Skills
Business Analysis, Business Intelligence, Product Management, SDLC, Vendor Management, Visio, Process Improvement, SharePoint, Agile Methodologies, CRM, Integration, Leadership, Management, Project Management, Quality Assurance, Requirements Analysis, Software Documentation, Team Building, Training, Sales, Information Technology, Customer Service, Real Estate, Strategic Planning, Databases, Program Management, Mortgage Lending, Consulting, Mortgage Banking, Banking, Loans, Software Project..., IT Management, Credit, Underwriting, Analysis, System Administration, Account Management, IT Strategy, Contract Negotiation, Networking
Education
Fullerton College 1985 — 1990
Real Estate License and, Real Estate & Information Technology Courses
Central Michigan University 1978 — 1982
Bachelor’s Degree, Broadcasting and Cinematic Arts
Princess Cruises January 2015 - Present
Princess Cruises April 2014 - Present
Princess Cruises February 2007 - April 2014
Princess Cruises February 2005 - February 2007
ACS October 2001 - January 2005
Skills
Event Management, Team Leadership, Purchasing, PowerPoint, Negotiation, Merchandising, Event Planning, Inventory Control, Hospitality, Retail, Customer Service, Inventory Management, Team Building, Sales, Microsoft Office, Strategic Financial..., Forecasting, Management, Visual Merchandising
Education
California State University-Northridge 2002 — 2005
Bachelors of Science, Psychology
California State University-Northridge 2001 — 2005
Bachelor's degree, Psychology & Child Development
Advanced Surgical Associates May 2014 - Present
Stantec June 2011 - March 2014
TRS. Inc March 2008 - January 2011
Discount Tire Company October 2007 - February 2008
WageWorks August 2006 - August 2007
ACS June 2004 - July 2006
Skills
Employee Relations, Employee Benefits, Onboarding, HRIS, Human Resources, Recruiting, Workforce Planning, Talent Acquisition, Deferred Compensation, Performance Management, Microsoft Office, Microsoft Word, Payroll
Education
Central Arizona College 1991 — 1994
Criminal Justice/Police Science
Zemax, LLC May 2015 - Present
Zemax, LLC February 2014 - May 2015
ACS 2013 - 2015
ACS 2013 - 2015
Levetec Surface Preparation October 2013 - January 2014
Lake Washington School District January 2009 - October 2013
Levetec 2013 - 2013
Ecommerce Positioning August 2009 - January 2010
Hamilton Jet April 2007 - January 2009
Skills
Coaching, Time Management, Budgets, Event Management, Sports, Leadership, Event Planning, Microsoft Office, Curriculum Design, Curriculum Development, Networking, Management, Staff Development, Microsoft Word, Microsoft Excel, Football, Creative Problem Solving, Thinking Outside The Box, Troubleshooting, Teaching, Tutoring, People Management, Proposal Development..., Outbound and Inbound..., Welding (MIG, TIG,..., Machine (Milling,..., Fork Lift (stand up and..., Communication, Light Gauge Wiring, Problem solving, Overhead Crane..., Microsoft Dynamics CRM, CRM, Microsoft Dynamics, Microsoft CRM, Problem Solving, Customer Service
Education
Cascadia Community College
Business
Woodinville High School
Xerox Healthcare Provider Consulting January 2013 - Present
OptumInsight March 2011 - January 2013
ACS Healthcare Solutions 2003 - March 2011
Mediware Information Systems 1999 - 2003
ACS 1989 - 1999
Superior Consultant Company 1991 - 1993
IBAX Baxter/IBM Healthcare Venture 1986 - 1991
Skills
Public Speaking, Networking, Project Management, Healthcare Information..., EHR, Leadership, Healthcare Consulting, Healthcare, HIPAA, Strategic Planning, EMR, Informatics, Sales, Healthcare Industry, HL7, Health Information..., CPOE, Hospitals, Process Improvement, Revenue Cycle, Change Management, Salesforce.com, IT Strategy, Revenue Cycle Management, Strategy, Consulting, Epic Systems, Managed Care, Practice Management, Software Implementation, Medicaid, Physicians, Healthcare Management, Cerner, Performance Improvement, Medicare, Ambulatory, Meditech, Software Documentation, Health Information..., Healthcare Analytics, Health Policy, Executive Management, Enterprise Software, Program Management, Vendor Management, SaaS, Professional Services, Information Technology
Education
California State University-Fullerton
BA, Sociology
Fullerton College
AA, Business Administration
Fredotech LLC January 2000 - Present
Keynote Systems June 2014 - January 2015
ALP International Corporation October 2013 - January 2014
CSC January 2013 - August 2013
NII Holdings, Inc. October 2009 - December 2012
CorTechs August 2010 - June 2012
Tech USA May 2009 - June 2011
ACS Inc October 2006 - April 2009
ACS October 2006 - April 2009
CSC January 2007 - June 2008
Skills
Quality Assurance, Quality Management, Quality Center, Software Quality..., Software Quality, Quality Auditing, Quality, Test Automation, Process Automation, System Automation, Performance Tuning, LoadRunner, QTP, ISTQB, Framework Design, PMO, Test Planning, Test Management, Test Cases, Performance Testing, Testing, SDLC, User Acceptance Testing, Visio, System Testing, Documentation, Windows, VBScript, Team Leadership, Scripting, Visual Basic, CMMI, ClearQuest, Software Project..., Agile, SharePoint, Scrum, Software Development, MS Project, Software Documentation, Agile Methodologies, Regression Testing, Manual Testing, Enterprise Architecture, Test Strategy, Business Process, Defect Tracking, Process Improvement, Automation, Oracle
Education
Canisius College 1993 — 1999
BA, Computer Science & Spanish
Vaco Technology assigned to Ally Financial September 2012 - Present
Capgemini January 2007 - June 2012
Capgemini January 2007 - June 2012
ACS 2001 - 2007
CDI Business Solutions 2001 - 2006
Skills
PMP, ITIL, CMMI, Requirements Analysis
Education
Central Michigan University 1997 — 2000
MSA, Software Engineering
University of California 1981 — 1984
BA, Computer Sci, Minor in Philosophy
ACS 2011 - 2012
Best Interest Rate Mortgage Company June 2005 - October 2010
Education
Camden County College 1986 — 1990
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
Wells Fargo merchant services June 2015 - Present
Grand Canyon University August 2014 - May 2015
Televerde May 2012 - May 2014
Lia Sophia December 2011 - January 2013
AT&T Mobility January 2012 - May 2012
Chase Card Services November 2010 - January 2012
ACS September 2006 - May 2010
TCIM Services December 1995 - September 2006
Skills
Call Center, Customer Service, Customer Relations, Call Centers, Cold Calling, Human Resources, Leadership, Management, Change Management, Program Management, Sales, Coaching, Account Management, CRM, Direct Sales, Interviews, Salesforce.com, Strategic Planning, Team Building, Sales Management, Training
Education
Cameron University 1999 — 2003
BA, Business Management
Tree Connection September 2011 - December 2011
ACS August 2010 - August 2011
mytikibar.com 2011 - 2011
Atlas Towing Service, Inc. January 2004 - July 2008
Lowe's Home Improvement July 2003 - April 2004
Skills
Human Resources, iWork, Mac OS, Customer Service, Microsoft Office, Networking, OS X, Sales, System Administration, Team Leadership, Troubleshooting, Web Design
Education
Clackamas Community College 1987 — 1989
AA, Education
Great Basin College
American Standard March 2014 - Present
American Standard Brands March 2014 - Present
ACS July 2010 - October 2013
ALCOHOL COUNTER MEASURES SYSTEMS September 2008 - July 2010
Mars May 2005 - September 2008
ITEC COMPUTERS April 2003 - September 2008
Convenience K March 2003 - February 2008
KOREAN BUSINESS ASSOCIATION April 2002 - May 2005
AIM FUNDS MANAGEMENT INC May 2001 - January 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Cisco VoIP, A+ Certified, Windows Server, ADDS, Microsoft Exchange, iPhone Support, Android, Windows phone, Blackberry, MAC OSX, MCP, TCP/IP, Technical Analysis, Windows 7, windows 8, Windows XP Pro, Ubuntu, VMware ESXi, Project Planning and..., Windows XP
Education
Learning Tree International 2012 — 2012
Certificate, Windows Server 2008 R2 - ADDS (Active Directory and Directory Services)
Centennial College 1999 — 2012
Computer Systems Technology, Computer Technology/Computer Systems Technology
Centennial College 2006 — 2008
Business Operations
Centennial College
World Wide Technology September 2013 - Present
Xerox September 2007 - September 2013
ACS June 2005 - September 2007
The Walt Disney Company April 2004 - June 2005
The Walt Disney Company January 2003 - April 2004
Wachovia March 2002 - October 2002
The Signature Group August 2001 - October 2002
Merchant Wired (a subsidiary of Simon Property Group) November 2000 - July 2001
CMG Telecom March 2000 - November 2000
MRI Software LLC September 1999 - March 2000
Skills
Project Management, Cisco, Network Engineering, PMP, Project Planning, PMO, Visio, SharePoint, MS Project, Project Implementation, Telecommunications, Cisco Technologies, Business Process..., Solution Implementation, IP, TCP/IP, Project Portfolio..., Routers, Vendor Management, Business Process, ITIL, IT Service Management, Disaster Recovery, System Deployment, IT Operations, IT Strategy, IT Management, Management, Infrastructure, Networking, Service Delivery, Integration, Technical Support, Information Technology, Strategy, DNS, Data Center, Network Architecture, Enterprise Architecture, Testing, Outsourcing, Project Delivery, Wireless, Security, Solution Architecture, Cloud Computing, Program Management, Software Project..., Agile Project Management, IT Outsourcing
Education
Case Western Reserve University 1994 — 1997
B.A., Biology, Psychology
University of Phoenix
MBA study
ServiceNow - The Enterprise IT Cloud Company September 2014 - Present
ArcSight an HP Company July 2008 - September 2014
Cisco (contract) 2007 - 2008
Rainmaker Systems, Inc 2006 - 2007
Sun Microsystems 2004 - 2006
ACS 2001 - 2005
Yahoo! 1999 - 2001
GeoCities September 1997 - 1999
Triad Systems 1994 - 1997
TRW Financial Systems 1992 - 1994
Skills
Unix, Solaris, Oracle, Database Administration, Linux, Perl, Security, Oracle SQL, Databases, SQL, High Availability, Computer Security, System Administration, Enterprise Software, Virtualization, Network Security, Troubleshooting, Shell Scripting
Education
California State University-San Bernardino 1983 — 1985
BS, Computer Science
San Bernardino Valley College 1981 — 1983
n/a, Computer Science
Henkels & McCoy July 2013 - Present
Henkels & McCoy, Inc. 2008 - 2013
City of Riverside 2005 - 2008
Hillwig-Goodrow, LLC 2004 - 2005
ACS 2002 - 2004
ACS 2000 - 2002
City of Riverside 1992 - 2000
County of San Bernardino 1989 - 1992
Skills
ArcMap, ArcView, ArcInfo, ArcCatalog, ArcGIS Server, ArcSDE, Project Planning, Project Reporting, Scope Management, Project Estimation, Status Reporting, Dependency Management, GIS, Databases, Mobile Technology, Inspection, Database Management, ArcGIS, GPS, Data Management, Remote Sensing, Database Admin, Environmental Compliance, Water, Surveying, Spatial Databases, Cartography, Geomatics, Geography, Primavera P6, ESRI, Contract Management, Project Management, Software Documentation, Data Mapping, Spatial Analysis, Environmental Awareness, Process Scheduler, Renewable Energy, Smart Grid, Software Development, Water Resources, Engineering, Construction Management, Proposal Writing, Environmental Consulting, Process Improvement, AutoCAD Civil 3D, MS Project, Data Collection
Education
California State University-San Bernardino 1982 — 1986
BA, Geography
Northrop Grumman March 2009 - Present
CA April 2006 - March 2009
ManTech June 2005 - April 2006
Advanced Technology Systems July 2003 - June 2005
Haverstick Government Solutions October 2002 - July 2003
Lucent Technologies 2001 - 2002
Cabletron 1998 - 2001
ACS 1997 - 1998
SSDS 1994 - 1997
US Air Force 1981 - 1994
Skills
Security Architecture..., Network Security, Penetration Testing, IT Security Assessments, Information Assurance, Information Security..., CISSP, NIST, Risk Assessment, Information Security, DIACAP, DoD, Vulnerability Assessment, Security, Disaster Recovery, Vulnerability Management, Security Policy, Computer Forensics, Firewalls, IPS, Incident Response, C&A, FISMA, Information Security..., Integration, Vulnerability Scanning, IDS, Intrusion Detection, Security+, Security Audits, Application Security, IT Audit, Identity Management, PCI DSS, CEH, PKI, CISM, Encryption, Security Awareness, CompTIA Security+
Education
Capitol College 2003 — 2004
MS
Park University
BS
City of New York, Administration for Children's Services February 2008 - Present
ACS April 1992 - Present
Ronnel's Catering July 2000 - Present
Skills
Program Development, Child Welfare, Social Services, Non-profits, Foster Care, Public Speaking, Creativity, Entrepreneurship, Events, Customer Service, Building Relationships, Family Services, Youth Programs, Training, Technical Support, Community Outreach, Youth Development, Policy, Government, Case Managment, Nonprofits, Psychotherapy, Adolescents, Volunteer Management, Community Development, Conflict Resolution, Workshop Facilitation, Crisis Intervention, Grant Writing, Public Relations, Community Organizing, Mental Health, Leadership Development, Baking, Staff Development, Event Planning, Supervisory Skills, Grants, Policy Analysis, Group Therapy, Mental Health Counseling, Child Development, Organizational..., Child Advocacy, Research, Community Engagement, Interventions, Motivational Speaking, Foster Parent..., Case Management
Education
City University of New York-Hunter College 2008 — 2010
MSW, Social Work w/ Groups
Johnson & Wales University 1987 — 1991
BA, Food Service Management
Samuel J. Tilden Hign School 1984 — 1987
Communication Arts
Sutherland Global Services August 2013 - Present
Affiliated Computer Services August 2010 - August 2013
Affiliated Computer Services March 2008 - July 2010
ACS August 2002 - March 2008
Suburban Health Organization February 1999 - August 2002
M-Plan, Inc. December 1995 - February 1999
United Technologies Corporation 1989 - 1994
Skills
BPO, Outsourcing, Healthcare Information..., Sales Management, Vendor Management, Business Analysis, IT Strategy, Program Management, Process Improvement, Change Management, Business Process..., Business Development, Call Centers, Sales, Strategy
Education
Central Connecticut State University 1987 — 1990
Management Information Systems, Information Technology
Western New England University 1985 — 1987
Odds On Recording March 2011 - Present
IADT Las Vegas 2011 - Present
The U.E.G. January 2007 - Present
Philty Rich Records June 2011 - August 2012
ACS November 2004 - September 2009
Skills
Recording, Mixing,..., Audio Engineering, Pro Tools, Music Production, Music Industry, Music, Entertainment, Sound Mixing, Songwriting, Photography, Photoshop, Illustrator, Web Design, InDesign, Graphic Design, Microsoft Office, Creative Writing, Audio Post Production, Video Production, Logic Pro, Mastering
Education
Full Sail University 2009 — 2010
Master of Entertainment Business, Music Business, A
California State University-Hayward - School of Business and Economics 2000 — 2007
Bachelors of Science, Business- Markteing, New Ventures
Retired and enjoying Life. January 2015 - Present
Georgia-Pacific LLC June 2012 - December 2012
ACS 2002 - 2009
ING April 1990 - March 2002
Unum 1980 - 1990
Skills
TSO, JCL, IBM Mainframe, CICS, DB2, Fileaid, VSAM, Easytrieve, Endeavor, IBM Utilities, FTP, IMS DB/DC, SharePoint, Program Management, Production Support, COBOL, ISPF
Education
Carson-Newman University 1969 — 1973
BA, Mathmatics and Sociology
NYC Department of Education September 2015 - Present
Achievement First August 2014 - June 2015
Citizens of the World Charter School June 2013 - June 2014
ACS May 2009 - August 2013
Skills
Social Services, Teaching, Classroom, Community Outreach, Educational Technology, K-12, Classroom Management, Crisis Intervention, Staff Development, Teacher Training
Education
City University of New York-Brooklyn College 2012 — 2014
Master of Education (M.Ed.), Childhood Education
Monroe College 2005 — 2008
Bachelor of Science (B.S.), Criminal Justice
Baylor Health Care System March 2009 - Present
Healthlink May 2008 - March 2009
Cymetrix July 2007 - May 2008
Medix Staffing/ CARE MARK RX February 2007 - July 2007
CSI/TEXAS TRUE CHOICE December 2006 - February 2007
CIGNA Healthcare September 2004 - November 2005
ACS December 2003 - September 2004
Skills
Hospitals, Healthcare Management, Customer Service, Data Entry, Outlook, Access, PowerPoint, Microsoft Office, Team Building, Process Improvement, Public Speaking, Microsoft Word, Leadership, Recruiting
Education
Colorado Technical University 2011 — 2012
COURSES COMPLETED, HEALTHCARE ADMIN MANAGMENT
CCI Training Center 2006 — 2006
CERTIFICATE OF COMPLETION, Medical Front office and Medical Coding/Billing
El Centro College 1998 — 2000
COURSES COMPLETED, Paralegal Studies
ESS College of Business 1999 — 1999
COURSES COMPLETED, Paralegal Studies
Ross Technology Solutions December 2012 - March 2013
AppleOne October 2012 - November 2012
AppleOne June 2012 - September 2012
VPN Rocket, Inc. June 2011 - June 2012
Act-1 February 2007 - June 2007
MDS Communications Corp August 2005 - May 2006
Rocky Mt Chocolate Factory August 2004 - November 2004
ACS December 2002 - May 2003
Skills
Microsoft Word, Microsoft Excel, VAX, Cactus, Data Entry, Windows 7, Linux, Call Center, Cold Calling, 10 Key, Filing, Multi-line Phone, Schedules, Cash Flow, Cash Management, Conflict Resolution, Inventory Control, Front Office, Back Office, Senior Support Clerk, Social Networking
Education
Cerro Coso Community College 2014 — 2014
Working towards an AS, Business Office Technology, Freshman
Bakersfield Community College 2012 — 2014
Business Administration/Graphic Design
North High School 1994 — 1998
High School Graduate
ACS Humana Medicare October 2010 - December 2010
ACS October 2010 - December 2010
McDonald's Corporation February 2010 - October 2010
McDonald's Corporation February 2010 - August 2010
McDonald's Corporation February 2010 - August 2010
Ralph Lauren October 2008 - January 2009
Rick’s Sport’s Bar & Grill March 2008 - June 2008
Ruby Tuesday Restaurant June 2007 - November 2007
Finish Line Inc February 2006 - June 2007
Skills
•Exceptional Customer..., •Communication skills...
Education
Capella University 2011 — 2016
Bachelor's degree, Health/Health Care Administration/Management
White Oak High School 2006 — 2007
Diploma
Capella University White Oak High School
Bachelors of Science, Healthcare Management
Cheonggang Academy
High School Diploma
None July 2012 - Present
ExtendedStay Suites January 2005 - Present
ACS March 2010 - June 2010
ACS June 2007 - March 2010
ACS, a Xerox Company 2006 - 2010
ACS July 2006 - June 2007
Check N Go September 2005 - July 2006
Skills
typing and patience, Type, Data Entry, coordinator
Education
Rio Salado College 2003 — 2006
Associates, Psycology
Cheonggang Academy
Associates degree; Bachelor’s, Arts; Psychology
ACS, a Xerox Company September 2008 - Present
ACS October 2004 - September 2008
ACS January 1997 - October 2004
Skills
Vendor Management, Program Management, Business Analysis, Process Improvement, Business Process..., Outsourcing, SDLC, PMP, Project Portfolio..., Operations Management, CRM, Business Development, Leadership, Project Management, Management
Education
California State University-Fullerton, Mihaylo College of Business and Economics
BA, Accounting
California State University-Long Beach - College of Business Administration
MBA, Business
Retired 2014 January 2014 - Present
Ascend Software March 2010 - June 2012
ACS 2009 - 2010
ACS, A Xerox Company 2008 - 2010
Answerthink Consulting 1999 - 2007
The Hackett Group 1999 - 2006
Answerthink 2003 - 2004
Shaer Shoe 1992 - 1994
Skills
Business Process..., Business Intelligence, IT Strategy, Software Implementation, Business Process, Solution Selling, Business Alliances, Management Consulting, Outsourcing, Cloud Computing, Business Analysis, Financials, Integration, Complex Sales, Program Management, Pre-sales, IT Management, Vendor Management, Process Improvement, Change Management
Education
California State University-San Bernardino 1979 — 1983
BS, Information Technology
Long Beach State 1977 — 1981
Xerox October 2012 - Present
ACS May 2006 - December 2010
Adaptive Project Solutions June 2002 - May 2006
iXL/Scient May 1999 - May 2002
Sapient, Intel, Automation Architecture January 1993 - December 1998
Skills
PMO, PMP, Program Management, SDLC, Vendor Management
Education
California State University-Sacramento
BA, English
Centene Fidelis SecureCare May 2015 - Present
Walled Lake Consolidated Schools February 2008 - Present
Midwest Health Plan /Henry Ford Health System March 2014 - May 2015
Center for Senior Independence / Henry Ford Health System August 2013 - February 2014
Center for Senior Independence / Henry Ford Health System December 2011 - August 2013
West Bloomfield Schools December 2008 - November 2011
Gap Inc. October 2001 - May 2006
Ancor, Inc. 1997 - 1998
ACS 1996 - 1997
Aerotek Professional Services 1995 - 1996
Skills
Program Development, Teaching, Public Speaking, Marketing, Nonprofits, Community Outreach, Staff Development, Sales, Event Planning, Leadership, Curriculum Development, Social Services, Team Building, Strategic Planning, Training, Healthcare, Social Media Marketing, Fundraising, Public Relations, Leadership Development, Grant Writing, Customer Service, Social Networking, Organizational..., Program Management, Volunteer Management, Event Management, Team Leadership, Marketing Communications, Community Development, Policy, Project Management, Newsletters, Budgets, Coaching, Research
Education
Central Michigan University 2013 — 2015
MSA, Health Services/ Certification in Leadership
University of Michigan-Dearborn 1987 — 1992
BA, Political Science, Business, Communications
IBM July 2010 - Present
IBM January 2009 - June 2010
IBM September 1999 - December 2008
ACS 1998 - 1999
ServiceWare 1996 - 1997
Surefind 1996 - 1997
Legent 1986 - 1995
Skills
Software Industry, ISV, Cloud Computing, Product Management, SaaS, New Business Development, Selling, Business Intelligence, Business Development, Business Process, Data Center, SOA, Solution Selling, CRM, Integration, Partner Management, Pre-sales, Channel Partners, Start-ups, Leadership, Sales, Big Data, Product Marketing, Websphere, Strategic Partnerships, ERP, Enterprise Software, Business Alliances, Consulting, Demand Generation, Professional Services, Sales Enablement, Sales Operations, Team Leadership, Enterprise Architecture, IT Strategy, Sales Management, Strategy, PaaS, Middleware, Go-to-market Strategy, Storage, Channel, Sales Process, Managed Services, IT Service Management, Software, Solution Architecture, Direct Sales, Account Management
Education
Carnegie Mellon University 1979 — 1983
BS
Xerox Goverment Healthcare Solutions April 2013 - Present
ACS April 2011 - April 2013
2005-2006ACS- Rational August 2002 - November 2010
ACS- QA August 2002 - November 2010
ACS-State Healthcare Enterprise north Dakota August 2002 - November 2010
ACS- Process August 2002 - November 2010
2006-2007ACS August 2002 - November 2010
2004-2005ACS August 2002 - November 2010
ACS September 2004 - July 2008
Wellstar Community Hospice January 2000 - January 2002
Skills
Visio, Business Analysis, Outlook, PowerPoint, Microsoft Word, Financial Risk, EPM, RequisitePro, Defects, SDLC, Requirements Analysis, SharePoint
Education
Chattahoochee Technical College 2012 — 2012
Project Management, A
Georgia State University 1987 — 1988
Communication
Control Data Institute
Quick Books
Georgia State University
Georgia State University
Aon January 2015 - Present
Infusion Development December 2011 - January 2015
C12 Capital Management October 2009 - November 2011
Media Trust April 2009 - October 2009
Goldman Sachs May 2007 - December 2008
ACS August 2006 - May 2007
Aon Consulting October 2001 - July 2006
Antenna Software April 2000 - July 2001
Stock Market Photo August 1999 - April 2000
Skills
Software Development, C#, Visual Studio, Microsoft SQL Server, Software Project..., MySQL, Databases, ASP.NET
Education
Carnegie Mellon University 1994 — 1999
BS, Computer Science, Business Admin
Mercer January 2012 - Present
Mercer 2008 - January 2012
ACS 2005 - June 2008
(formerly Mellon) 2002 - 2005
Kwasha Lipton 1993 - 2001
Chemical Bank March 1982 - February 1992
Skills
Process Improvement, Business Analysis, Outsourcing, Vendor Management, Change Management, IT Strategy, Requirements Analysis, Visio, Analysis, Business Process..., Project Management, Leadership, Employee Benefits, Performance Management, Personnel Management, SDLC, PeopleSoft, Management, Risk Management, Program Management, Requirements Gathering, CRM, Business Process, Software Project..., PMO, Business Intelligence, MS Project, Defined Benefit, Management Consulting, Business Transformation, Offshoring, Consulting, Strategy, Service Delivery, Integration, Project Portfolio...
Education
City University of New York-Hunter College
BA
ACS February 2013 - Present
Banfield Pet Hospital August 2007 - September 2012
Silverlake Medical Center September 2011 - July 2012
Skills
Psychology, Psychotherapy, Play Therapy, Case Managment, Dual Diagnosis, Group Therapy, Individual Assessment, Social Services, Customer Service, Social Skills, Microsoft Word, Cpr Certified, Data Entry, Team Building, Office Management, PowerPoint, Animal Welfare, Mental Health Counseling, Counseling Psychology, Anger Management, CBT, Family Therapy, Stress Management, Adolescent Therapy, Psychological Assessment, Crisis Intervention, Individual Counselling, Therapists
Education
Argosy University Orange 2010 — 2012
Master of Arts (M.A.), Counseling Psychology, MFT
Cal Poly Pomona 2008 — 2010
Bachelor of Arts (B.A.), Sociology Criminology
Citrus College
Associate of Science (A.S.), Social Sciences
Wells Fargo February 2014 - Present
Modis 2010 - 2012
GMAC Mortgage January 2008 - September 2009
ACS March 2004 - November 2007
Skills
Superior Communications..., Highly motivated..., Highly personable
Education
Central Piedmont Community College
FGL Sports May 2011 - Present
Expansion Communications Inc March 2009 - Present
TransAlta April 2009 - June 2011
ACS October 2006 - January 2009
Standard Internet Marketing, Inc. April 2005 - October 2006
Diskeeper 2004 - March 2005
Diskeeper December 2000 - 2004
DMR Consulting July 1998 - November 2000
Digital Power Corp 1996 - 1998
Digital Equipment Corporation November 1983 - January 1996
Skills
Requirements Analysis, Project Management, Project Planning, Business Process, Management, Agile Methodologies, Software Documentation, CRM, Product Management, Quality Assurance, Testing, Strategy, Leadership, Analysis, Training, Outsourcing, Product Development, Business Process..., Business Analysis, Software Development, Business Intelligence, Integration
Education
Cambrian College 1976 — 1979
Diploma in Electronics Engineering, Electronics Engineering
Xerox February 2015 - Present
University of Redlands March 2010 - Present
Xerox November 2014 - February 2015
Xerox March 2012 - October 2014
ACS, a Xerox Company January 2008 - March 2012
University of Phoenix October 2006 - February 2009
Fremont Investment & Loan March 2006 - January 2008
ACS January 2003 - March 2006
ACS 1998 - January 2003
Skills
Process Improvement, Vendor Management, Change Management, SDLC, Project Management, Business Process..., Program Management, Business Analysis, Team Building, Strategic Planning, Team Leadership, MS Project, Operations Management, PMP, Cross-functional Team..., Visio, Risk Management, Integration, IT Management, Project Portfolio..., Analysis, Management, PMO, IT Strategy, Leadership, Strategy, Budgets, Requirements Analysis
Education
Project Management Professional 2010 — 2010
PMP
University of Redlands 2003 — 2005
MBA
California State University-Fullerton, Mihaylo College of Business and Economics
BA
Techno-Comp January 2007 - Present
Verizon Wireless 2005 - Present
ACS August 1998 - January 2007
Geotek Communication February 1997 - July 1998
AT&T Mobility June 1994 - July 1997
Education
Fairleigh Dickinson University 2007 — 2008
Oracle OCP Certification
Rutgers University-New Brunswick 1972 — 1974
MA, History
City University of New York City College 1969 — 1971
BA, History
Ventura Foods, LLC 2006 - Present
ACS 2004 - 2006
Indalex Aluminum Solutions 1997 - 2004
Waste Management, Inc., CWM Division 1990 - 1997
Teledyne Systems 1984 - 1990
Skills
Project Management, Disaster Recovery, Networking, Troubleshooting, ERP, Management, Telecommunications, Access, Team Building, Software Development, Security, Information Technology, Contract Negotiation, Negotiation, Leadership, Hardware, Budgets, Cisco Technologies, Servers, Windows, Human Resources, Process Improvement
Education
California State University-Northridge 1988 — 1992
BS, Computer Science Software Engineering
El Camino Real 1981 — 1984
Emphasis on honor classes and offset Graphics
U.S. Department of Veterans Affairs March 2015 - Present
The Haunt at Sunrise Farm October 2009 - Present
Engineering Solutions Inc March 2010 - March 2015
ACS March 2009 - March 2010
Department of Homeland Security, Headquarters Information Technology Services March 2008 - March 2009
National Protection Programs Directorate, Department of Homeland Security April 2006 - March 2008
Preparedness Directorate, Department of Homeland Security May 2005 - April 2006
Federal Emergency Management Agency (FEMA) December 2002 - May 2005
US Coast Guard April 1981 - June 2002
Sytel, Inc 2002 - 2002
Skills
Project Management, Systems Engineering, Telecommunications..., Electronic Warfare, Electronic Engineering, Marine Electronics, Technology Management, Information Technology, Information Systems, Data Center, IT Operations, IT Infrastructure..., IT Infrastructure..., Enterprise IT..., Audio Engineering, Program Management, Disaster Recovery, SDLC, PMP, Security Clearance, Process Improvement, Government Contracting, Enterprise Architecture, Leadership, Quality Assurance, Risk Management, Management, IT Management, Security, Requirements Analysis, DoD, Governance, IT Service Management, Information Assurance, Integration
Education
Strayer University 1999 — 2004
MS, Information Systems
Capitol College 1994 — 1996
BS, Electronics Engineering Technology
United Healthcare, Community and State January 2015 - Present
Cordea Consulting January 2013 - June 2014
Vitalize Consulting Solutions March 2009 - January 2013
ACS Healthcare Solutions February 1994 - March 2009
ACS February 1994 - March 2009
Superior Consultant Holdings Corp 1994 - 2009
Superior Consultant Company 1994 - 2008
ACS Healthcare Solutions 1994 - 2008
McKesson 2004 - 2007
Providence Yakima February 1974 - February 1994
Skills
EHR, Cerner, HL7, Informatics, HIPAA, Healthcare, Process Improvement, Healthcare Consulting, Software Implementation, SDLC, Healthcare Management, Project Management, Visio, Healthcare Industry, Nursing, IT Strategy, Leadership, Software Project..., Management
Education
City University of Seattle 1989 — 1994
MBA, Health/Health Care Administration/Management
ACS Customer Service RepresentativeForensic Analytical Laboratories, Inc.February 2007 - October 2008
Northrop Grumman October 2002 - February 2007
Education
Central Washington University 1993 — 1997
BA, Fine Arts/Photography
Green River Community College
Cont. Career, Medical Billing
Foster High School
unemployment September 2008 - Present
ACS June 2005 - September 2008
Education
California State University-Sacramento 1995 — 1997
N/A, Criminal Justice
CBTS 2015 - Present
Affiliated Computer Services July 2007 - September 2015
ACS July 2007 - September 2015
MWV (ACS outsourced employee) July 2007 - September 2015
Xerox July 2007 - September 2015
Atos July 2007 - September 2015
Comair Delta Connection March 2002 - July 2007
Comair December 2005 - June 2007
Comair December 2005 - June 2007
Comair Holdings 2002 - 2007
Skills
SNMP, SMTP, Operating Systems, VMware, Leadership, Active Directory, System Administration, DHCP, Servers, Windows Server, Virtualization, Disaster Recovery, DNS, Troubleshooting, ITIL, Novell Netware, Linux, Microsoft SQL Server, Novell, Oracle, Hardware, Citrix, Windows, Databases
Education
Cincinnati State Technical and Community College 1993 — 2003
Associate of Arts and Sciences (AAS)
Cincinnati State Technical and Community College 1991 — 2003
AS
iFix custom iPhone iPad repairs January 2010 - Present
Self-employed Carpenter January 2000 - Present
Trinity Refreshments Vending Co January 2011 - February 2015
ACS April 2012 - March 2014
SRA Associates, Inc. January 2004 - 2013
MRS Associates Inc 2002 - 2004
Academy Collection Svc January 1998 - January 2001
Skills
Team Leadership, CNC Programming, CNC Operation, Vertical Mill, Safety & Hazardous..., Drill Press, Lathe, Layout Design, Job Planning, Welding, Business Development, Account Management, Band Saw, CAD/CAM Software, Disaster Recovery, Team Management, Software Project..., Business Intelligence, Product Management, Integration, Customer Service, Team Building, Databases, Security, Solution Architecture, Requirements Analysis, Web Applications, Software Development, Process Improvement, Risk Management, Strategic Planning, Leadership, Training, Management
Education
Camden County College 2014 — 2015
National Institute for Metalworking Skills N.I.M.S. Cetification, Computer Numerically Controlled (CNC) Machinist Technology/CNC Machinist Accelerated Course
Delaware Valley College
Computer Systems Networking and Telecommunications
ACS October 2014 - Present
Helpmates Staffing Services July 2014 - September 2014
Meritus Payment Solutions September 2013 - May 2014
Transfirst Corporate Sales, LLC February 2011 - May 2013
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Management, Sales, Dependable Team Player, Grace Under Pressure, Project Management, Recruiting, Customer Service, Outlook, Time Management, Microsoft Word, Social Networking, Training, Data Analysis, Human Resources, Account Management, Salesforce.com
Education
Cerritos College 2013 — 2015
Public Relations, Advertising, and Applied Communication
GM Financial August 2013 - Present
Pace December 2012 - August 2013
Allied Cash Advance August 2012 - December 2012
Walmart January 2010 - March 2011
ACS March 2005 - January 2010
Walker Security January 2001 - March 2005
McDonald's Corporation March 2001 - March 2002
Skills
Flexible, quick learner..., Great communications..., Work Very Well with..., Bilingual have the..., Customer Service, Always Punctual, Cash Handling Experience, Phone Etiquette, Clerical Skills, Close Attention to..., Solid computer skills, Highly motivated..., Computer Proficiency, Microsoft Word, Multi-line Phone, Work Ethic, Team-oriented, Adaptability, Accurate Data Entry, Flexibility, Copying, Microsoft Excel, Management, Organization, Ten Key, Cleaning, Filing, Fax, Typing, Computer/Technical..., Multitasking Skills, Goal Oriented, Highly detail oriented, Friendly Personality, Time Management, Patience, Receptionist Duties, Telephone Reception, Appointment Scheduling, Positive Team Player, Office Equipment, Telephone Skills, Data Entry, Organization &..., Motivated self-starter, Teamwork, Communication, 10 Key, Leadership, Microsoft Office
Education
Chandler/Gilbert Community College 2015 — 2018
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
SWOCC 2002 — 2003
Human Services, General
north bend high 1996 — 1998
ACS a Xerox Company June 2009 - Present
ACS January 1999 - January 2004
Nike 1996 - January 1999
Rentrak 1991 - 1995
Skills
Transition Management, Process Improvement, Project Management, Change Management, Team Building, Performance Management, SDLC, Vendor Management, Business Analysis, Operations Management, Information Technology, Servers, Customer Satisfaction, ITIL, Program Management, Disaster Recovery, Cross-functional Team..., Governance, Management, Data Center, Business Process..., Call Centers, Analysis, ERP, Integration, Strategic Planning, Technical Support, Testing, Managed Services, Six Sigma, Leadership, PMP, CRM, Outsourcing, Lean Manufacturing, Training, Customer Service, IT Management, Service Delivery, Supply Chain, Employee Training, Budgets, IT Service Management, IT Strategy, Business Process, System Deployment, IT Operations, IT Outsourcing, Software Documentation, Incident Management
Education
Cameron University
BS, Computer Science
Forward March Incorporated and Forward March Operation Outreach February 2013 - Present
Big D's Music Emporium April 2011 - Present
Heritage Health Solutions LP 2007 - 2008
TerraHealth, Inc. 2003 - 2007
ACS 2001 - 2003
USAf MSC 1977 - 1995
USAF MSC 1977 - 1995
WPDH 1981 - 1982
Skills
Healthcare Management, Business Development, Managed Care, Healthcare, Marketing, Public Relations, Strategic Planning, Strategic Alliances, Hospitals, Technical Writing, Email Marketing, Government, Team Building, Market Research, Program Management, Directing, New Business Development, Account Management, Team Leadership, Military, Customer Service, Budgets, Proposal Writing, Process Improvement, DoD, Leadership, HIPAA, Public Speaking, Policy, Training, Coaching, Contract Negotiation, Management, Project Management, System Administration, Operations Management, Analysis, Leadership Development, Project Planning, Human Resources, Recruiting, Employee Relations, Consulting, Government Contracting, Sales, Employee Benefits, Organizational..., Interviews, Nonprofits, Organizational...
Education
State University of New York College at Plattsburgh 1976 — 1977
Master of Arts (MA), Human Resources Management/Personnel Administration, General
SUNY Polytechnic Institute 1974 — 1975
BA, Behavioral Science
Central Connecticut State University 1971 — 1972
N/A, Social Work
Artist June 2010 - Present
USAMM May 2013 - Present
USAMM March 2010 - May 2013
ACS June 2009 - March 2010
FYE Music Store April 2008 - June 2008
FYE Music Store April 2007 - December 2007
ACS August 2006 - February 2007
Pizza Caboose September 2005 - March 2006
Skills
Photoshop, Illustrator, Wacom Tablet, Digital Painting, Graphic Design, Google Docs, Photography, Lightroom, Graphics, Microsoft Excel, Sketchbook Pro, Microsoft Word, PowerPoint, Sublime Text, Composition, Organization Skills, Print
Education
Clackamas Community College 2009 — 2012
Associate’s Degree, General Studies
Pacific Northwest College of Art 2008 — 2009
Fine Arts
Children's Aid Society October 2014 - Present
The Bassy Collection June 2011 - Present
Harlem Children's Zone July 2013 - October 2014
ACS January 2012 - July 2013
Skills
Community Outreach, Nonprofits, Social Networking, Microsoft Office, Blogging, Adolescents, Social Media, Crochet, Knitting, Hand Knitting, Case Managment, Academic Advising, Youth Development, Conflict Resolution, Customer Service, Editing, Craft, Handmade Jewelry, Jewelry, Strategic Planning, Career Path Planning, Workshop Facilitation, Personal Development, Educational Workshops, High School Students, Lesson Planning, Tutoring, Proofreading, Sewing, Jewelry Design, Student Counseling, Student Advisor, After School Programs, College Prep, Communication Skills, Safety, Case Management, Public Speaking, Program Development
Education
Southern New Hampshire University 2014 — 2016
Master's Degree, Educational Leadership
Brooklyn College 2002 — 2007
Bachelor of Arts (BA), English Language and Literature, General
ACS July 2012 - Present
Skills
Criminal Justice, Case Management, Social Services, Mental Health, Community Outreach, Public Speaking, Psychology, Crisis Intervention, Group Therapy, Juvenile Justice, Training, Interventions, Nonprofits
Education
John Jay College of Criminal Justice 2012 — 2014
Master of Arts (M.A.), Forensic Mental Health Counseling
John Jay College of Criminal Justice 2008 — 2012
Bachelor of Arts (B.A.), Forensic Psychology
Claimaid Consulting Corp February 2011 - Present
ACS December 2009 - January 2011
Skills
Customer Service, Management, Microsoft Office, PowerPoint, Strategic Planning, Team Building, Microsoft Excel, Coaching, Research, Training, Social Media, Time Management, Outlook, Budgets, Social Networking
Education
Capella University 2009 — 2011
Master of Science (M.S.), Human Services, General
Indiana State University 2005 — 2009
Bachelor of Applied Science (B.A.Sc.), Psychology
Ivy Tech Community College-Wabash Valley 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Human Services, General
Time Warner Cable May 2014 - Present
ACS February 2012 - April 2014
1 Stop Maintenance February 2012 - July 2012
LVI ENVIROMENTAL SERVICES August 2007 - December 2010
Skills
Budgets, Customer Service, Microsoft Excel, Operations Management, Payroll, Management, Outlook, Training, Team Building, Account Management, Sales, Research, Customer Retention, Microsoft Office, Customer Satisfaction, Nonprofits, Team Leadership, Leadership, Interviews, Call Centers, Microsoft Word, Customer Experience, PowerPoint
Education
Grace Bible College 2015 — 2017
Associates in Theology
Sanford Brown Institute 2005 — 2006
Registered Medical Assistant, medical assitant
City University of New York-College of Staten Island 2001 — 2005
HRC September 2005 - Present
Aaron Industries Pharmaceuticals July 2011 - February 2012
Boys and Girls Clubs of America April 2006 - May 2007
ACS December 1999 - October 2005
Skills
Grant Writing, Management, Writing, Research, Editing, Public Relations, Event Management, Social Networking, Capacity Building, Fundraising
Education
California State University Dominguez Hills-Carson 2000 — 2005
Bachelor of Arts (B.A.), Communications/Pubic Relations
California State University-Dominguez Hills 2007 — 2007
Certificate, Event Management
Genvac Aerospace Inc. October 2008 - Present
ACS July 2013 - April 2014
Genvac Aerospace Inc. June 2006 - October 2008
Genvac Aerospace Corp. October 2000 - June 2006
General Vacuum, Inc. April 1996 - October 2000
York University March 1993 - February 1996
University of Nebraska-Lincoln July 1990 - September 1992
Skills
PVD, CVD Processes, Thin Film Analysis, Optical Coating Design, Vacuum Coating Apparatus, Production Operations, Project Management, Quality Systems, Customer Support, Team Building &..., Sales & Marketing..., Cost Control, Long-term Customer..., Training & Leadership, Strategical Planning, Coatings, Vacuum, Strategic Planning, Quality System, Engineering, Optics, Sensors, R&D, Systems Engineering, Product Development, Design of Experiments, Nanotechnology
Education
Case Western Reserve University 1982 — 1990
Ph.D., Physics
Soochow University 1975 — 1979
Bachelor of Science (B.Sc.), Physics
LMI February 2015 - Present
Leidos Biomedical Research, Inc. September 2003 - January 2015
Leiods Biomedical Research, Inc. 2003 - January 2015
ACS Government Solutions April 1996 - September 2003
ACS 2001 - 2003
Skills
Procurement, Contract Negotiation, Mergers, Subcontracting, Government, Contract Management, Proposal Writing, Government Contracting, FAR, RFP, Management, Government Procurement, Program Management, Analysis, Process Improvement, Strategic Planning, Project Management, DoD, Business Process..., Integration, Executive Management, Mergers & Acquisitions, Strategy, Operations Management, Management Consulting, Security Clearance, Information Assurance
Education
Central Connecticut State University 1978 — 1982
BA, Business/Biology
Big Bear Airport District August 2012 - Present
ACS November 1998 - January 2012
US Air Force Reserve October 1992 - June 1995
United States Air Force November 1987 - November 1991
Skills
Nonprofits, Troubleshooting, Network Administration, Windows Server, Windows, iOS, IP Cameras, Access Database, Microsoft Excel, Customer Service, Microsoft Office, Servers, PowerPoint, Microsoft Word, Technical Support, Software Installation, Windows 7, Active Directory, Networking, Windows XP, Hardware, Testing, Emergency Management, Government
Education
California State University-San Bernardino 2005 — 2008
Bachelor's degree, Information Management
San Bernardino Valley College 2003 — 2005
University of California, Riverside 2001 — 2002
Devereux 2009 - 2011
Poughkeepsie City Schools September 2007 - June 2009
Goldman Sachs January 2000 - June 2002
ACS August 1998 - September 1999
Skills
Community Outreach, Grant Writing, Program Development, Volunteer Management, Nonprofits, Library Instruction, Collection Development, Information Literacy, Higher Education, Budgets, Libraries, Public Speaking, Research, Teaching, Staff Development, Writing, Fundraising, Microsoft Office, Microsoft Word, Training, Management
Education
Long Island University 2005 — 2007
MSLIS
Hunter College 1993 — 1997
BA Sociology
Jack Henry & Associates January 2012 - Present
iAppFusion May 2010 - Present
Kentucky Center for the Performing Arts June 2010 - January 2012
Accent Marketing April 2008 - June 2010
Microsoft December 2007 - March 2008
Veritude January 2007 - November 2007
Harland Financial Solutions 2005 - 2007
ACS 2001 - 2005
Kedestra 2001 - 2001
Metavante 2000 - 2000
Skills
SDLC, Microsoft SQL Server, Software Development, Software Project..., Agile Methodologies, PMP, Process Improvement, .NET, Software Engineering, MS Project, ASP.NET MVC, Enterprise Architecture, C#, ASP.NET, CA Clarity, Solaris, SEI CMM, C# 4.0, Visual C++, HP-UX, Sybase Adaptive Server, Agile Project Management, PMI-ACP
Education
Central Michigan University 1992 — 1993
MSA, Software Engineering Administration, 3.5
Embry-Riddle Aeronautical University 1982 — 1987
BS, Aviation Maintenance Management, 3.81
Consultant January 2015 - Present
The Depository Trust & Clearing Corporation February 2014 - January 2015
Xerox November 2007 - January 2014
Terremark Worldwide (formerly Data Return) October 2005 - November 2007
ACS October 2002 - October 2005
ACS April 2001 - October 2002
ObjectSpace March 1999 - April 2001
GTE Customer Networks January 1998 - March 1999
Ajilon September 1996 - December 1997
GTE January 1995 - September 1996
Skills
PMP, CSM (Certified..., ITIL, Project Management, Project Portfolio..., IT Management, Outsourcing, IT Service Management, PMO, Management, Server Architecture, Integration, Data Center, Network Architecture, Vendor Management, Service Delivery, IT Strategy, IT Operations, SharePoint, Customer Service, Cloud Computing, System Deployment, Personnel Management, Enterprise Architecture, Disaster Recovery, SDLC, Solution Architecture, Software Project..., Program Management, Information Technology, IT Outsourcing, Project Delivery, Business Process, Pre-sales, Resource Management, Business Intelligence, Change Management, Business Analysis, SaaS, Professional Services, Requirements Analysis, Enterprise Software, Governance, Managed Services, CRM, Business Process..., Infrastructure, Service Management, Virtualization, Consulting
Education
Capella University
BS, Business
University of North Texas
Business Computer Information Systems
Digital Map Products January 2014 - Present
Digital Map Products January 2011 - Present
Digital Map Products June 2009 - January 2011
Digital Map Products January 2009 - December 2009
Digital Map Products July 2004 - January 2009
ACS January 2002 - July 2004
Skills
SaaS, Cloud Computing, Enterprise Software, Salesforce.com, Product Marketing, CRM, Business Development, Start-ups, Strategic Planning, New Business Development, Requirements Analysis, Project Management, Program Management, Strategic Partnerships, Product Development, Competitive Analysis, Training, Sales
Education
eCornell University 2011 — 2011
Certificate - Marketing Strategy For Business Leaders, Marketing
California State University-Fullerton 1999 — 2001
BA - Business, Information Systems Concentration
Oakland University 1997 — 1998
2006- PresentComcast March 2006 - Present
ACS May 2005 - March 2006
Skills
Project Planning, Leadership, Telecommunications, Customer Service, Research, Process Improvement, Program Management, Change Management, Cross-functional Team..., Team Leadership, Database Administration, Troubleshooting, Quality Assurance, Time Management, Networking, Call Centers, Project Management, Team Building, Software Documentation, Customer Satisfaction, Training
Education
City University of Seattle 2010 — 2012
BS, Project Management
2008- 2010 Pierce 2008 — 2010
Associate Degree
Leidos January 2015 - Present
Leidos September 2013 - Present
SAIC May 2009 - September 2013
Charming Shoppes October 2008 - May 2009
ACS March 1994 - August 2008
Califonia State University, Fullerton June 1983 - May 1993
Education
California State University-Fullerton 1979 — 1984
BS, Child Development
Sensus March 2014 - Present
CLT Air Freight Carrier November 2012 - March 2014
Tekelec February 2001 - July 2012
ACS June 1995 - January 2001
Amertranz Worldwide June 1994 - June 1995
Rocket Express/Red Arrow Delivery, inc. October 1993 - June 1994
Air Cargo Services, Inc. March 1990 - October 1993
Skills
Vendor Management, Program Management, Forward/Reverse..., Contract/Service Level..., Export Logistics, Branch Management, P&L Management, Personnel Leadership..., Fluent in Spanish, Logistics, Export, Leadership, Telecommunications, Team Building, Management, Transportation, Process Improvement, Team Management, Customs Regulations, Business Development, Shipping, Sales, Warehousing, 3PL, Supply Management, Air Freight, Cross-functional Team..., Supply Chain, Operations Management, Freight, Pricing
Education
NC State University 1989 — 1989
Campbell University 1987 — 1988
University of Maryland - Asiatic Division, Okinawa Japan 1985 — 1985
WHR Group May 2007 - Present
ACS 2006 - 2007
Accenture 1995 - 2006
PHH Homequity 1985 - 1995
Skills
Relocation, Contract Negotiation, Negotiation, Vendor Management, Expatriate Management, Real Estate, Relocations
Education
Calvin College 1982 — 1985
Amdocs July 2012 - Present
ACS November 2010 - July 2012
Amdocs March 2004 - January 2011
Amdocs January 2001 - March 2004
Cable Data 2000 - 2002
cabledata 1989 - 2000
Skills
Enterprise Software, Software Documentation, Training, Instructional Design, Vendor Management, Program Management, Customer Service, Training Delivery, Human Resources, Pre-sales, Requirements Analysis, Quality Assurance, Captivate, Sales, Analysis, Telecommunications, Visio, Learning Management, Change Management, Project Management, Business Analysis, Management, CRM, Product Management, Integration, Software Project..., ADDIE, Testing, Organizational..., SaaS
Education
California State University-Sacramento 2004 — 2004
Project Management
Chauncey Group, Intl
Certified Technical Trainer
The Mako Group, LLC September 2015 - Present
General Motors October 2014 - September 2015
Ally Financial Inc. October 2011 - October 2014
Ally Financial Inc October 2008 - October 2011
GMAC Financial Services 2006 - October 2008
ACS May 2003 - August 2006
Central Michigan University August 2002 - May 2003
Skills
SAP, Business Analysis, Blackline, SAP GRC, SAP R/3 Security, SAP BI/BW Security, Change Management, Release Management, ITIL, SAP R/3, Visio, IT Audit, Mainframe, Business Intelligence, Sarbanes-Oxley Act, Information Technology, Process Improvement, Governance, Security, Access, Internal Audit, ERP, COBIT, Internal Controls, Business Process, Auditing, Management, SDLC, IT Strategy, PMP, IT Management, SAP ERP
Education
Central Michigan University 2008 — 2009
MBA, MIS with emphasis in SAP
Central Michigan University 2008 — 2009
Graduate Certificate, SAP
Central Michigan University 1999 — 2003
BSBA, Management Information Systems
Flint Carman-Ainsworth High School 1995 — 1999
HS Diploma
DST Health Solutions July 2013 - Present
Outcomes Health Information Solutions June 2011 - July 2013
Project Management Leadership Group October 2006 - June 2011
ACS December 2004 - October 2006
McKesson February 1996 - December 2004
NASCO September 1992 - February 1996
Blue Cross and Blue Shield October 1989 - September 1992
Skills
Project Management, Change Management, Performance Improvement, Account Management, Health Insurance, Leadership Development, Property & Casualty..., HEDIS, Consulting, Vendor Management, Program Management, PMP, PMO, Process Improvement, Project Portfolio..., Cross-functional Team..., Business Process..., Healthcare Information..., Business Analysis, Management Consulting, Management, Strategic Planning, Training, Leadership, Team Building, Strategy, SDLC, Healthcare, Performance Management, Business Intelligence, Software Documentation, Organizational..., Business Process, Coaching, Executive Management, Product Development, Outsourcing, Professional Services, Risk Management, Integration, Requirements Analysis, Analysis, MS Project, Visio, Resource Management, Requirements Gathering, Customer Satisfaction, Software Project..., HIPAA, Insurance
Education
University of Wisconsin-Platteville 2008 — 2014
MS
Cardinal Stritch University 1984 — 1987
BS
Marquette University 1977 — 1979
BA Candidate
Meritor Inc March 2014 - Present
Cigna Healthcare October 2013 - Present
AI Resources Inc March 2013 - Present
Affiliated Computer Services October 2010 - September 2013
ING June 2008 - September 2010
ACS January 2007 - January 2008
Randstad 2006 - 2008
ING January 2007 - December 2007
ING Americas January 2007 - December 2007
Randstad Holding August 2006 - December 2006
Skills
Testing, Human Resources, Software Documentation, Visio, SDLC, SQL, User Acceptance Testing, Troubleshooting, Business Requirements, SharePoint, Integration, ERP, Business Process, Databases, Quality Assurance, MS Project, Process Improvement, PeopleSoft, Test Planning, Training, Quality Center, Business Intelligence, Business Analysis, Requirements Analysis, Requirements Gathering, Regression Testing, Vendor Management, Management, Business Process..., System Testing, Program Management, Software Project..., Resource Management, PMP, HRIS, Oracle, PMO, Governance, Project Portfolio..., Test Automation, Talent Management, Strategy, IT Strategy, Software Implementation, Data Warehousing, Payroll, SaaS, Data Conversion, SQR, Crystal Reports
Education
Carleton University 1990 — 1993
BA
Humber College 1983 — 1989
Business
Vaco Risk Solutions June 2013 - Present
Thomas & Betts December 2012 - June 2013
Thomas & Betts March 2011 - December 2012
Crossroads Solutions 2008 - March 2011
EnteGreat, Inc. July 2008 - December 2008
Deloitte April 2007 - July 2008
Harrah's Entertainment September 2004 - April 2007
ACS December 2003 - May 2004
International Paper 1987 - 2003
Skills
Sarbanes-Oxley Act, Sarbanes-Oxley, Internal Controls, Financial Reporting, Accounting, Internal Audit, Auditing, SEC filings, Risk Management, Management, Change Management, Process Improvement, Leadership, Enterprise Risk..., Mergers & Acquisitions, Business Process..., Finance, Financial Analysis, Strategy, Managerial Finance, Executive Management, Forecasting, SAP, SEC Filings
Education
Christian Brothers University 1972 — 1975
BSBA, Accounting
Apollo Group April 2010 - Present
IBM Global Services at AMEX November 2006 - April 2010
ACS June 2006 - November 2006
IBM Global Services at AMEX February 2005 - June 2006
Hitachi Data Systems 1997 - 2000
Skills
Brocade, Data Center, Storage Area Networks, Storage, Disaster Recovery
Education
California State University-Northridge
Math
Coventry Health Care October 2007 - Present
ACS October 2000 - September 2007
COM21 February 2000 - October 2000
Sprint Communication Systems August 1998 - February 2000
U.S. Air Force June 1989 - August 1998
Skills
Check Point firewall..., Cisco Nexus, Cisco Routers, Cisco Routing &..., Cisco VPN, Data Center, Disaster Recovery, Firewalls, Virtualization, Checkpoint, WAN, VMware, Active Directory, Juniper, Cisco Technologies, Routers, VPN, Storage Area Networks, Switches, CCNA, Cisco IOS, Networking, Troubleshooting, LAN-WAN, BGP
Education
University of Phoenix 2006 — 2008
Bachelor of Science (BS), Electronic Business
Community College of the Air Force 1990 — 1992
Associate of Science (A.S.), Electronic Systems Technology
Chabot College 1986 — 1988
Associate of Arts (AA), Educational Leadership and Administration, General
Michaels Stores, Inc. January 2011 - Present
Michaels Stores, Inc. May 2008 - January 2011
ACS August 2006 - April 2008
Wilson Sonsini Goodrich & Rosati May 2004 - August 2006
Minter Ellison LLP 2003 - 2004
Brobeck Phleger & Harrison 2000 - 2003
Skills
Mergers, Corporate Governance, Corporations, Litigation, IPO, Mergers & Acquisitions, SEC filings, Corporate Law, Employment Law, Acquisitions, Securities, Licensing, Tax, Intellectual Property, Legal Compliance, Joint Ventures, Securities Regulation, Litigation Management, Legal Research, Mediation, Legal Writing, Due Diligence, Dispute Resolution, Civil Litigation, Data Privacy, Internal Investigations, Capital Markets, Commercial Litigation, Software Licensing, Trademarks, Copyright Law, Privacy Law, Westlaw, Arbitration, International Law, Legal Advice, Bankruptcy
Education
University of Michigan Law School 1998 — 2000
J.D.
The University of Texas at Dallas 1995 — 1998
B.A.
Case Western Reserve University 1994 — 1995
Mylan March 2014 - Present
Mylan March 2013 - March 2014
Mylan May 2012 - February 2013
Mylan July 2010 - May 2012
Mylan April 2008 - July 2010
ACS November 2006 - April 2008
ACS October 2005 - November 2006
OPTIMUM Power Technology/Emprise Technologies June 1994 - October 2005
J&L Specialty Steel/Pittsburgh Business Consultants May 1990 - June 1994
Skills
Network Security, Project Management, Information Security, Incident Management, IT Security Operations, Remote Access, DMZ Design, Perimeter Security, Cisco, Blue Coat, Cisco Technologies, Bluecoat, VMware ESX, Disaster Recovery, IT Operations, Network Architecture, Vendor Management, Firewalls, Penetration Testing, Networking, Security, Windows Server, WAN, Computer Security, Data Center, VPN, IT Strategy, Active Directory
Education
Penn State University 2015 — 2017
Master of Business Administration (MBA)
Carnegie Mellon University 2013 — 2014
Certified Cybersecurity Leader
Duquesne University
BS, Business Administration - Management Information Systems
New Castle Senior High
ACS March 2002 - Present
Skills
ITIL, SQL Server, SQL, Requirements Analysis
Education
John Jay College of Criminal Justice 2008 — 2009
Masters in Public Administration
Saint John's University 1996 — 2001
Bachelor of Science (B.S.), Sociology
ACS October 2005 - Present
Sprint August 2003 - October 2005
Earthlink, Inc October 2001 - August 2003
Pennsylvania Motorcycle Safety Program May 1991 - September 2001
Skills
Data Entry, Management, Call Center Development, Customer Support, Windows, Customer Service, Sales, Troubleshooting, Team Management, Account Management, Outsourcing, Workforce Management, Outlook, Customer Satisfaction, Call Center, Customer Service..., Access, Customer Experience, Call Centers, Telecommunications, Networking, Team Building
Education
California University of Pennsylvania 1988 — 1992
Shutterfly Inc. January 2005 - Present
ACS 2000 - 2004
City of Mountain View 2000 - 2004
Education
California State University-East Bay 1996 — 1999
Metrom Rail April 2015 - Present
TEKsystems November 2008 - December 2008
Motorola September 1999 - June 2008
ACS 1999 - 1999
Skills
CDMA, Cellular Communications, ClearCase, Cross-functional Team..., GSM, IP, Integration, LTE, Linux, Product Management, Project Management, RF, Requirements Analysis, Systems Engineering, TCP/IP, Telecommunications, Testing, Troubleshooting, Unix, VoIP, Wireless
Education
Christian Brothers University 1995 — 1999
Bachelor's Degree, Electrical and Electronics Engineering
ACS December 2007 - June 2008
Gmac-Rescap March 2005 - November 2007
GMAC-RFC March 2002 - March 2005
GMAC-RFC/Homecomings February 2000 - March 2002
Skills
Mortgage Lending, Loans, Banking, Mortgage Banking, Credit, Loan Origination, Credit Risk, Financial Services, Vendor Management, Underwriting
Education
Central College 1985 — 1989
B.A, Business Mgt
First Choice Professionals May 2013 - Present
Vitalize Consulting Solutions June 2009 - May 2013
Howitzer 2007 - 2008
Sutter Health 2006 - 2008
ACS 2004 - 2006
FileNet Corporation 2000 - 2004
FCG 1996 - 2000
Skills
EHR, Epic ambulatory, Epic HOD, Ambulatory, HIPAA, Healthcare Information..., Informatics, Ambulatory Care, Epic Systems, CPOE
Education
California State University-Long Beach 1988 — 1993
Bachelor of Science (B.S.), Business Administration and Management, General, B
NASCO April 2014 - Present
NASCO January 2012 - Present
NASCO November 2009 - December 2011
National Account Service Company, LLC (NASCO) 2006 - 2009
Affiliated Computer Services 2002 - 2006
ACS 2002 - 2006
BellSouth 2000 - 2001
Skills
Program Management, Leadership, Management, Project Management, Training, Enterprise Software, Business Process, Coaching, SDLC, Vendor Management, PMP, Requirements Analysis, Business Analysis, SharePoint, Business Process..., Requirements Gathering, Software Project..., Access, PMO, Visio, Project Portfolio..., Software Documentation, Integration
Education
Central Michigan University 1987 — 1993
Bachelor of Science (B.S.), Computer Science
TurningPoint Global Solutions August 2012 - Present
Xerox (formerly ACS) December 2010 - August 2012
Wells Fargo May 2010 - November 2010
Wellmark BlueCross BlueShield December 2008 - June 2010
ACS February 2001 - October 2009
EDS 1990 - 2001
Skills
CMM, Quality Assurance, Test Management, CMMI, ITIL, Process Improvement, Testing, Test Planning, SDLC, Agile, Process Development, MS Project, Clarity, Planview, Compliance Audits, Software Documentation, Requirements Analysis, Business Process..., SharePoint, Software Quality..., Scrum, Management, PMO, Quality Auditing, Agile Methodologies, Microsoft Project
Education
California State University-Fullerton
Bachelor of Arts, Communications
First American Title October 2010 - Present
ACS February 2003 - August 2009
Amazon.com July 1997 - February 2000
Skills
Forecasting, Budgets, Accounts Payable, Vendor Management, Management, Finance, Variance Analysis, Financial Modeling, Outsourcing, Purchasing, Negotiation, E-commerce
Education
Central Washington University 1998 — 2000
Bachelor of Science, Accounting
Seattle University 1990 — 1993
Bachelor of Arts, Business Administration
3M Company September 2012 - Present
Federal APD, Inc. December 2006 - September 2012
ACS February 2005 - December 2006
Skills
Process Improvement, Software Documentation, Program Management, Visio, Team Building, Troubleshooting, Budgets, Customer Service, Project Planning, Management, Integration, Cross-functional Team..., Operations Management, Microsoft Office, Contract Negotiation
Education
Walsh College of Accountancy and Business Administration 2008 — 2012
Master's degree, Business Administration and Management, General
Central Michigan University
Bachelor of Science (B.S.), Community Development - Public Administration
Oscoda Area High School
State of Georgia September 2013 - Present
Department of Homeland Security June 2008 - February 2012
The State of Georgia August 2006 - August 2008
acs 1999 - 2006
Education
City University of New York-Brooklyn College 1996 — 1999
Clark Atlanta University
Master's degree, Social Work
ACS November 2004 - Present
Murray Hill Medical Group 2002 - 2004
Skills
Social Services, Microsoft Word, Child Welfare, Microsoft Office, Public Speaking, Social Media, Community Outreach, Nonprofits, Event Planning, PowerPoint, Case Management, Outlook, Crisis Intervention, Motivational..., Conflict Resolution, Child Development, Adolescents, Childcare, Youth Work
Education
Adelphi University 2012 — 2014
Master of Social Work (MSW)
City University of New York-John Jay College of Criminal Justice 1999 — 2004
Salt River Project September 2010 - Present
Wells Fargo September 2009 - September 2010
ACS 2009 - 2010
TSYS January 2008 - August 2009
Intel September 2007 - November 2008
Integrated information systems 1999 - 2001
Integrated Information Systems, Inc. 1998 - 2001
Skills
SDLC, Requirements Analysis, Visio, Business Analysis, User Acceptance Testing, Requirements Gathering
Education
California State University-Hayward - School of Business and Economics 1997 — 1998
Mithibai College 1990 — 1995
B.A, Sociology
St. Thomas Academy
Xerox 2013 - Present
ACS December 2007 - December 2013
LendingTree Loans January 2005 - December 2007
NWP Services Corporation June 1999 - January 2005
Skills
Active Directory, Data Center, VMware, Servers, VMware ESX, Microsoft Exchange, VPN, Security, Network Security, IT Service Management, SharePoint, Group Policy, Troubleshooting, Integration, Networking
Education
California State University-Long Beach 1996 — 2001
Microsoft Training - Exchange 2007 Clustering
Microsoft Training - Exchange 2007 Migration
VMWare Training - VMWare Design and Implementation
Palo Alto Software January 2011 - Present
Gecko Designs September 2006 - March 2007
RedSide Solutions April 2003 - September 2003
ACS April 2003 - September 2003
PacifiCorp June 2001 - January 2003
Meridian Technology Group October 1999 - January 2003
ZFIN 2003 - 2003
Nike October 1999 - June 2001
Metro One Telecommunications November 1998 - October 1999
KeyTech Services June 1996 - September 1998
Skills
ReactJS, Flux, Software Development, Web Applications, SQL, git, Python, JavaScript, Agile Methodologies, Java Enterprise Edition, XML, Ant, Java, Subversion, jQuery, AJAX, Scrum, Unix, Web Services, Perl, JBoss Application Server, JBoss Seam
Education
University of Oregon 2006 — 2012
Doctor of Philosophy (PhD), Computer and Information Science
University of Oregon 2003 — 2006
MS, Computer and Information Science
Carleton College 1992 — 1996
BA, Computer Science
IASIS Healthcare 2014 - Present
Mercy 2012 - 2014
Trend Management Enterprises, LLC 2012 - 2012
Amerigroup Corporation 2010 - 2012
CIGNA Healthcare 2003 - 2010
ACS 2002 - 2003
NYC Health & Hospitals Corporation 1999 - 2002
AmeriChoice NY (formerly Managed Healthcare Systems, Inc) 1999 - 1999
HealthSouth 1998 - 1998
EmblemHealth (formerly Group Health Inc.) 1992 - 1998
Skills
Managed Care, Medicaid, Provider Relations, Healthcare, Network Development, Medicare, Healthcare Industry, Hospitals, Health Policy, Healthcare Management, HIPAA, Healthcare Consulting, PPO, Claim, HMO, Insurance, Strategic Planning, Credentialing, Physician Relations, Health Insurance, Management, Negotiation, Revenue Cycle, Leadership, Medicare Part D, Home Care, Healthcare Information..., Financial Analysis, Disease Management, Utilization Management, Quality Improvement, Medical Billing, Informatics, Revenue Cycle Management, Medicine, Government, Financial Modeling, Physicians, EMR, Practice Management, Pharmacy Benefit..., EHR, Performance Improvement, Medical Coding, Executive Management, Employee Benefits, Epic Systems, Long-term Care, Nursing, Medical Compliance
Education
New York University 1995 — 1995
Diploma, Paralegal Studies
City University of New York-Hunter College 1989 — 1992
Bachelor of Arts (B.A.), Political Science and Government
Penske Truck Leasing March 2015 - Present
Lyon Communities September 2012 - February 2015
Culligan International 2005 - August 2012
Target 2004 - 2005
Kinecta Federal Credit Union 2003 - 2004
ACS 2002 - 2002
The Home Depot 2000 - 2002
USAirways 1989 - 1997
Skills
Employee Relations, Performance Management, Talent Management, Leadership Development, Succession Planning, Labor Relations, Human Resources, Interviews, Personnel Management, Training, Organizational..., Deferred Compensation, Leadership, Recruiting, Employee Benefits, Benefits Administration, Coaching, Change Management, Management, Payroll, Policy, Onboarding, Talent Acquisition, Workforce Planning, Career Development
Education
California State University-Northridge 1986 — 1989
BA, Speech Communication
Mercury Insurance November 2012 - Present
Mercury Insurance April 2006 - October 2012
ACS April 2005 - April 2006
DIRECTV December 2004 - April 2005
Yum! Brands November 1997 - December 2004
Taco Bell 1995 - 1997
Taco Bell 1990 - 1995
Skills
Business Intelligence, Business Process..., Business Strategy, Data Warehousing, Integration, Leadership, Management, Process Improvement, Project Management, Risk Management, SDLC, Software Development, Software Project..., Strategy, Vendor Management, Analysis, Budgets
Education
California State University-Long Beach 1982 — 1987
BS, Business Administration, Computer Methods
ACS SVPNYSE Euronext1973 - 2000
Securities Industry Automation Corporation (SIAC) 1973 - 2000
SIAC 1973 - 2000
Education
City University of New York City College
ACS Service ManagerACS, a Xerox Company2007 - Present
Education
California State University-Fullerton 1980 — 1984
ACS July 2006 - Present
MySBK, Inc. 2006 - Present
Education
Charter Oak State College 2008 — 2009
BS, Information Systems
Tunxis Community College 2001 — 2005
21st Century Computing Services 2005 - Present
ACS January 2001 - April 2005
StarTronix 1996 - 1997
PacifiCare Health Systems 1991 - 1996
PacifiCare 1991 - 1996
Verizon Cellular 1989 - 1991
Jorgensen Steel 1981 - 1988
Education
California State University-Long Beach - College of Business Administration 1985 — 1990
Master of Business Administration (MBA), IT and HR
Assurant Solutions Customer Service Representative II - ResolutionsAssurant SolutionsOctober 2004 - February 2007
Assurant Solutions June 2002 - October 2004
ACS December 2000 - October 2001
Education
Cameron University 1993 — 1998
Bachelor of Music
ACS November 2011 - Present
ACS, a Xerox Company 2010 - Present
Affiliated Computer Service Inc., A Xerox Company 2010 - Present
Affiliated Computer Services, Inc. (ACS) 2002 - Present
Affiliated Computer Services 2001 - Present
Citi May 1988 - February 2001
Education
California State University-Fullerton, Mihaylo College of Business and Economics 1983 — 1988
BA, Finance, Accounting
Nike September 2006 - Present
PacifiCorp 2005 - 2006
ACS 1999 - 2005
Skills
Solaris, Unix, Disaster Recovery, Linux, Enterprise Architecture, Data Center, Performance Tuning, Integration, Architecture, VMware, Virtualization, Architectures, Perl, Oracle, Management, Project Management, Databases, Servers, SDLC, System Administration, Agile Methodologies
Education
Carleton College 1991 — 1995
Bachelor of Arts (BA), French Language and Literature
PNC February 2014 - Present
PNC January 2012 - February 2014
PNC May 2008 - December 2011
PNC January 2007 - April 2008
ACS July 2006 - December 2006
Mullen March 2003 - December 2004
Shoppers Stop June 1997 - October 1999
Skills
Information Architecture, Microsoft Office, Usability, Content Strategy, Wireframes, Visio, Content Development, WebTrends Analytics, Social Media, Project Management, Web Content Management, Web Analytics, Marketing, Financial Services, User Experience, User Interface Design, Heuristic Evaluation, Competitive Analysis, Persona, Storyboarding, User-centered Design, Usability Testing, User Research, Human Computer..., Cross-functional Team..., Web Design, Interaction Design, HTML, Adobe Creative Suite
Education
Carnegie Mellon University 2012 — 2015
MHCI, Human Computer Interaction
Duquesne University 2001 — 2002
Master of Science (MS), Multimedia Technology
ACS May 1999 - Present
NYC-Administration for Children's Services 1999 - Present
Skills
Cisco, CCNP, CCNA, VLAN, Routing, Switches, VPN, Routers, EIGRP, OSPF, BGP, IPSec, Network Security, Firewalls, Network Design, Network Engineering, Network Administration, TCP/IP, IP Networking, Data Center, Security, Routing Protocols, Servers, DNS, Windows Server 2003, Troubleshooting, System Administration, HP, Cisco Switches, Cisco IOS, Linux System...
Education
City University of New York 2010 — 2010
William Paterson University of New Jersey 1981 — 1986
MA,BA, Communications
Netforensics
macjob
Kaiser Permanente IT Infrastructure Project ManagerWestern DentalSeptember 2014 - Present
Kaiser Permanente 2010 - 2011
OC October 2007 - January 2010
ACS 2008 - 2010
Affiliated Computer Services 2007 - 2010
Hyundai Information Service, North America 2005 - 2007
SVG Thermco 1995 - 2001
ASML USA, Inc. 1995 - 2001
Ingram Micro 1985 - 1987
Skills
Disaster Recovery, SDLC, ITIL, IT Management, Data Center, Enterprise Architecture, IT Service Management, Team Leadership, Infrastructure, IT Strategy, System Administration, Visio, Process Improvement, PMP, Vendor Management, Integration, Troubleshooting, Project Management, Requirements Analysis, MS Project, Software Documentation, SharePoint, Program Management, Testing, PMO, Telecommunications, IT Operations, Change Management, Project Portfolio..., Servers, System Deployment
Education
California State University-Long Beach 1987 — 1991
Information Technology
Virginia Woodshop September 2014 - Present
NTT Data Federal Services November 2013 - September 2014
CACI 2006 - 2013
Alphainsight 2003 - 2006
Alphatech Corp 2001 - 2003
ACS 2001 - 2001
Kelley, Galloway and Company 1995 - 2001
Holiday Inn North Haven 1989 - 1992
Skills
Web Applications, Microsoft SQL Server, HTML, SQL Server Management..., Microsoft SQL Server..., ColdFusion, Oracle SQL, JavaScript, jQuery, XML, Project Management, Bookkeeping, C#, ASP.NET MVC
Education
Champlain College
Ohio University 1995 — 1997
Greenup County 1983 — 1987
CenTrak August 2014 - Present
CGI January 2011 - November 2011
Holiday Retirement November 2010 - January 2011
Randstad September 2010 - November 2010
Xerox Corporation April 2009 - December 2009
xerox December 2007 - December 2008
ACS January 2007 - September 2007
Skills
Troubleshooting, Technical Support, Software Documentation, Hardware, Windows 7, Computer Hardware, Software Installation, Networking, Computer Network..., Testing, Help Desk Support, Printers, Information Technology, Training, Windows XP, Automation, Operating Systems
Education
Portland Community College 2013 — 2015
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator
Chemeketa Community College 2012 — 2014
Associate of Applied Sciences (AAS), Computer Technology/Computer Systems Technology
Xerox January 2010 - Present
ACS December 1989 - 2010
Affiliated Computer Services, Inc 1989 - 2010
Skills
OS/390, TSO, Mainframe, z/OS, MVS, SDSF, VSAM, Disaster Recovery, ISPF, IBM Mainframe, JCL, SMP/E, CICS, REXX, DB2, JES2, Netcool, AIX, Incident Management, COBOL, Storage Management, RACF, Fileaid, IBM Utilities, Operating Systems, High Availability, Infrastructure, ITIL, Data Center, Storage, IT Service Management, IT Operations, Unix, System Deployment, SAN, Solaris
Education
City University of New York-Hunter College
Providence Health & Services December 2014 - Present
ACS April 2004 - February 2009
Employers Overload 2003 - 2004
The Oregonian 2003 - 2003
Subway 2001 - 2002
Subway 2000 - 2000
Skills
Outlook, Call Center, Leadership, Software Documentation, Data Analysis, Customer Service
Education
Mount Hood Community College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Medical Office Management
Clackamas Community College 1995 — 1997
ACS DirectorXerox Services2012 - Present
Fleet Bank 1979 - 2003
Skills
Vendor Management, Process Improvement, SDLC, Risk Management, Business Analysis, Program Management, Outsourcing, Business Process..., Change Management, Financial Services, IT Strategy, Disaster Recovery, Resource Management, Operations Management
Education
Cayuga County Community College
Associate of Arts and Sciences (A.A.S.), Computer Science
Newport Corporation March 2012 - Present
The Walt Disney Studios May 2010 - March 2012
ACS April 2008 - September 2010
Allergan October 2005 - April 2008
SAP America March 2003 - October 2005
Pioneer Electronics September 2000 - March 2003
In-N-Out Burger 1996 - 1999
Family Restaurants Inc. 1983 - 1996
Skills
SAP Netweaver, SAP R/3, SAP BW, SAP, SAP Implementation, SAP ERP, ECC, SAP Basis, Business Objects, ERP, AIX, SAPScript, SAP HR, Change Management, Enterprise Portals, CRM, Software Documentation, SAP BI, Business Intelligence, SAP Portal, SAP XI, Business Process, Data Migration, SAP SD, SAP CRM, SAP Solutions, EDI, SAP SRM, Integration, Master Data Management, IBM AIX, GRC
Education
California State University-Fullerton, Mihaylo College of Business and Economics 2000 — 2003
BA, Business Information Systems
Wells Fargo March 2012 - Present
Oakbrook Solutions July 2010 - March 2012
Fidelity Investments June 2007 - April 2010
ACS 2004 - 2007
Mellon HR Solutions 2001 - 2004
Pricewaterhouse Coopers / Unifi Network 1999 - 2001
Skills
Project Management, Program Management, Vendor Management, Call Center, Project Planning
Education
Charter Oak State College
BS, HR/BA
CoreLink December 2011 - Present
Prime Therapeutics August 2011 - January 2012
Blue Cross Blue Shield of Minnesota March 2011 - May 2011
Innovis Health January 2007 - June 2010
ACS 2005 - 2006
Education
Saint Mary's College of California 1995 — 1997
B. A., Health Services Administration
Chabot College 1983 — 1994
A. A., Liberal Arts
ACS August 2006 - Present
ENTEX Information Services March 1996 - June 1999
Bristol-Myers Squibb October 1988 - March 1996
Bristol-Myers Squibb 1988 - 1996
Education
Concordia College 2003 — 2004
BS, Business Administration
City University of New York-College of Staten Island 1976 — 1980
Computer Science
Fidelity Investments June 2007 - Present
ADP March 2006 - June 2007
ACS March 1997 - March 2006
Coopers & Lybrand/PwC Kwasha HR Solutions/Unifi 1997 - 2001
Education
Christopher Newport University 1990 — 1993
Business, Finance
NC Dept of Treasurer December 2009 - Present
NC Dept of State Treasurer December 2009 - Present
ACS April 1997 - December 2008
Affliated Computer Services(ACS) April 1997 - December 2008
Matsushita 1991 - 1994
Matsushita 1991 - 1994
Matsushita 1991 - 1994
Skills
Administration, Problem Solving, Microsoft Office, Customer Service, Lotus Notes, Outlook, Access, Excel, Word, Customer Relations, PowerPoint, Windows, Government, Administrative Support, Coordination, Teamwork, Benefits Administration, Call Center, Spreadsheets, Microsoft Excel, Microsoft Word, System Administration, Call Centers, Administrative..., Management, HRIS, Process Improvement, Employee Relations, PeopleSoft, Software Documentation, Training
Education
Capella University 2007 — 2008
Hr Management
Xerox Business Services September 2006 - November 2012
ACS May 1996 - September 2006
Skills
Learning Management, Blended Learning, Instructional Design, Captivate, Needs Analysis, Learning Management..., E-Learning, Instructor-led Training, ADDIE, Training Delivery, Performance Consulting, Performance Management, Organizational Learning, Training, Soft Skills
Education
Capella University 2002 — 2004
Master of Arts (MA), Instructional Design
USA Environmental, Inc October 2010 - September 2015
ACS May 2007 - March 2009
Naugatuck Valley Community College January 2004 - May 2007
Skills
Phone Etiquette, Teamwork, Microsoft Office, Microsoft Excel, Help Desk Support, Printers, Technical Support, Troubleshooting, Windows 7, Active Directory, Hardware, Software Installation, Network Administration, Servers, Windows Server, Cisco Technologies, VPN, Blackberry, Computer Hardware, Microsoft Exchange, Computer Security, Customer Service, Windows, Information Technology, Networking
Education
Central Connecticut State University 2005 — 2007
B.S in IT, Networking Technology
Naugatuck Valley Community College 2002 — 2005
A.S in CIS, Networking
Project Manager/ Technician Looking for Work March 2009 - Present
North Atlantic Communications April 2007 - March 2009
G Paul Communications October 2006 - April 2007
Covad Communications August 2005 - September 2006
ACS March 2005 - August 2005
Database Telecommunications September 2004 - January 2005
Cable Plus March 2004 - September 2004
NextiraOne July 2000 - January 2004
Convergent Communications March 2000 - June 2000
Staples Communications January 1999 - February 2000
Education
Technical Career Institute 1997 — 1998
Telecommunications
City University of New York 1996 — 1997
Business Administration
ACS December 1984 - Present
Xerox December 1984 - Present
Skills
Management, Project Management, Process Improvement, Program Management, Business Analysis, Change Management, Customer Service, Team Leadership, Microsoft Office, Strategic Planning, Team Management, Operations Management, Project Planning, Leadership, Outsourcing
Education
Carroll College 1970 — 1972
Bachelor's degree, Sociology
Casper College 1968 — 1970
Associate of Arts (A.A.), Sociology
ACS-HCS 2011 - Present
Affiliated Computer Services 2010 - Present
ACS, a Xerox Company 2009 - Present
ACS 2005 - Present
ACS Healthcare Solutions November 1998 - Present
SUPC 1998 - 2003
Superior Consultant 1998 - 2003
Superior 1998 - 2003
Superior Consultant Holdings Corporation 1997 - 2003
Education
Central Michigan University 1989 — 1995
BAA, Art
High School 1986 — 1989
Futek Advanced Sensor Technology July 2006 - Present
In Home Support Service March 2006 - Present
The Cambodian Family August 2005 - July 2007
ACS June 2002 - August 2002
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Public Speaking, PowerPoint
Education
California State University-Fullerton, Mihaylo College of Business and Economics 2004 — 2011
BA, Accounting
Xerox (ACS) January 2010 - December 2012
ACS January 2010 - January 2012
AT&T January 2000 - December 2009
AT&T January 1997 - January 2000
AT&T January 1992 - January 1996
AT&T January 1990 - January 1991
AT&T January 1985 - January 1990
AT&T January 1981 - January 1985
Education
Central Michigan University
Bachelor of Arts Degree, English
Xerox October 2013 - Present
ACS September 2006 - Present
CitiFinancial May 2005 - June 2006
American General Finance September 2003 - May 2005
Skills
Customer Service, Process Improvement, Microsoft Excel, Leadership, Training, Microsoft Office, Project Management
Education
Cedarville University 1998 — 2002
Bachelor of Arts, Biology Secondary Education
Zivotech March 2011 - Present
Infinity Micro April 2009 - March 2011
ACS March 2004 - April 2009
Reliable Computer Services March 2002 - March 2004
Skills
Cross-functional Team..., Informatics, Executive Positioning, Product Marketing, Team Building, Strategic Planning, Operations Management, Contract Negotiation, Sales Operations, Account Management, Sales Management, Web Development, Salesforce.com, Strategy, Building Relationships, Channel Partners, Customer Service, HTML
Education
University of Phoenix 2009 — 2010
47 Credit hours, Computer Information Science / Business Administration
Chemeketa Community College 2001 — 2003
EMC December 2013 - Present
ManpowerGroup November 2012 - December 2013
Colony Tire Corporation July 2011 - October 2012
ACS January 2011 - April 2011
Taylor Freezer Sales May 2006 - December 2008
Rural Plumbing and Heating April 2005 - May 2006
The ICEE Company Inc March 2004 - April 2005
Express Personnel Temporary Service February 2004 - March 2004
Geothermal HVAC field service August 2003 - February 2004
Nortel Networks July 1992 - November 2001
Skills
Manufacturing, Troubleshooting, Testing, Electronics, Automation, Telecommunications, TCP/IP, Engineering, Electricians, Soldering, Customer Service, Leadership, Software Installation, Test Equipment
Education
Central Carolina Community College 2013 — 2015
College/University Preparatory and Advanced High School/Secondary Diploma Program, As - Bs
Wake Technical Community College HVAC/R 2002 — 2003
Applied, Science Electronics Engineering Technology
Durham Tech 1994 — 1998
AASEE, Electronics
ACS, a Xerox Company March 2005 - Present
ACS 2002 - 2005
ACS 1998 - 2002
Sony Pictures Entertainment September 1994 - September 1998
Japan Airlines May 1989 - September 1994
Skills
SDLC, Requirements Analysis, Software Project..., Integration, Software Development, Vendor Management, Enterprise Architecture, SQL, Agile Methodologies, Business Analysis
Education
CSU Sacramento
Computer Science & Math
North Carolina Education Lottery November 2010 - Present
ACS August 2009 - November 2010
Skills
Sales, Retail, Customer Service, Retail Sales, Sales Management, Team Building, Leadership, Marketing, Microsoft Excel, PowerPoint, Selling, Time Management, Microsoft Office, Microsoft Word, Team Leadership, Training, Management
Education
Camden County College 1991 — 1991
Human Services, General
TMP Worldwide June 2011 - Present
TMP Worldwide August 2002 - June 2011
Omega Resource Group August 2001 - May 2002
Randstad Temp Agency May 2001 - August 2001
Logistics Learning Alliance Ltd September 2000 - February 2001
Dixon Appointments Pty Ltd Temporary & Permanent Recruitment Agency October 1999 - August 2000
S.M.I.L.E. Inc. July 1998 - September 1999
MAU Workforce Solutions November 1996 - August 1998
ACS September 1996 - November 1996
Non Appropriated Funds November 1994 - June 1996
Education
Neal F. Simeon High School
Diploma, Child Development
Chicago State University
Robert Morris Community College
LabCorp October 2014 - Present
ACS May 2006 - March 2014
Skills
Office Administration, Microsoft Excel, Microsoft Word, Medical Terminology, Medical Office, AdvantX, Medisoft, HIPAA, Data Warehousing, Data Entry, Proficient Typing Skills, Job Scanning, Quality Patient Care, Customer Service, Medical Chart..., Patient Check In, Microsoft Office
Education
Chattahoochee Technical College 2011 — 2014
Diploma, Medical Administrative Assistant
Columbus Technical College 1997 — 1999
Diploma, Business Administration, General
VoiceCurve June 2009 - July 2011
ACS August 2008 - April 2009
The cutting edge Fitness Center February 2003 - January 2004
Education
Clackamas Community College
Associate of Arts, Transfer; an interest in Psychology
Molalla High School
EMC February 2013 - Present
Cox Communications January 2011 - Present
Cox Commucation October 2011 - December 2012
ACS August 2007 - February 2011
ACS January 2007 - January 2011
Lason Hov services August 2006 - July 2007
Skills
Customer Service, Microsoft Office, Research, Strategic Planning, Admissions, Coaching, PowerPoint, Leadership, Leadership Development, Staff Development, Event Planning, Marketing, Critical Thinking, Microsoft Excel, Team Building, Social Media, Troubleshooting, Customer Satisfaction, Data Entry, Databases, Technical Support, Training, Analysis, VoIP, Project Management
Education
University of Phoenix 2007 — 2014
Master's degree, Information Technology, 3.7
University of Phoenix 2007 — 2011
Bachelors, Business Managment
Cheonggang Academy
Masters; B.S, Information Technology; Business Management
Nationwide Insurance September 2012 - Present
Nationwide Insurance January 2009 - September 2012
ACS January 2002 - January 2009
800.Com January 2001 - January 2002
Skills
IEX, Forecasting, Budgets, Customer Satisfaction, Property Damage, Insurance, Data Analysis, Project Management, General Insurance, Management, Property & Casualty..., Call Center, Commercial Insurance, Customer Service, Coaching, Claim, Process Improvement, Process Scheduler, Health Insurance, Performance Management, Call Centers
Education
Clackamas Community College
Howa USA Holdings, Inc August 2015 - Present
Global Technology Associates October 2013 - August 2015
Key Safety Systems October 2013 - January 2015
ACS January 2012 - August 2013
Skills
Automotive, Testing, Vehicles, Computer Hardware, Customer Satisfaction, Customer Service, Troubleshooting
Education
Central Michigan University 2002 — 2006
Bachelor of Arts (BA), Community leisure services
NYC August 2014 - Present
ACS August 2014 - Present
NYPH August 2014 - September 2014
Star Intrepreting April 2011 - January 2014
EMPRESS November 2013 - November 2013
NYS Department of State February 2010 - March 2011
NYS Department of State September 2007 - January 2009
Law Office of Joseph G. Canepa, PLLC May 2007 - September 2007
Bronx District Attorney's Office February 2006 - February 2007
John Jay College September 2005 - December 2005
Skills
Legal Writing, Database Administration, Records Management, Wordperfect, Legal Assistance, Office Administration, Microsoft Word, Data Entry, Courts, Community Outreach, Legal Research, Local Government, Data Analysis, Microsoft Office, Mediation, Public Administration, Westlaw, Public Relations, Research, Security, Spanish
Education
John Jay College of Criminal Justice 2003 — 2005
Bachelor of Arts (B.A.), Criminal Justice/Police Science
Grace H. Dodge Vocational High School 1986 — 1990
Diploma, General Office Occupations and Clerical Services
Xerox November 2012 - Present
ACS June 2007 - November 2012
AVX December 1999 - August 2006
Skills
PowerPoint, Microsoft Word, Microsoft Office, Customer Service, Microsoft Excel
Education
Campbell University 2007 — 2009
Bachelor of Applied Science (BASc), Business Administration and Management, General
Wake Technical Community College 2000 — 2004
Associate's degree, Information Technology
ACS February 2000 - Present
Harlem Dowling Westside Center For Children's Services September 1998 - February 2000
Drug and Alcohol Program August 1995 - May 1998
Skills
Microsoft Office, Government, Research, Public Speaking, Microsoft Excel, Program Management, Microsoft Word, Social Media
Education
The City University of New York - The City College of New York 1996 — 1998
Master of Arts (M.A.), Psychology
The City University of New York - The City College of New York 1991 — 1995
Bachelor of Arts (B.A.), Psychology
Molina Healthcare July 2014 - Present
Molina Healthcare January 2014 - July 2014
Molina Healthcare March 2011 - January 2014
ACS August 2010 - March 2011
ACS January 2009 - August 2010
Bowers and Associates April 2006 - January 2009
Waukesha memorial hospital July 2005 - April 2006
Education
Chamberlain College of Nursing
Bachelor's Degree, Registered Nursing/Registered Nurse