ACS Company
Industry: Civil engineering company
DescriptionACS, Actividades de Construcción y Servicios, S.A. is a Spanish company dedicated to civil and engineering construction, all types services and telecommunications. It is one of the leading construction companies in the world, with projects in many countries around the world. Revenue: 34.06 billion EUR (2016) CEO: Florentino Pérez (1997–) Owner: Florentino Pérez (12.5%) Subsidiaries: Dragados S.A., Hochtief, Turner Construction,
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ACS Employees
Rockwell Automation January 2013 - Present
Invensys January 2010 - January 2013
Perot Systems June 2008 - December 2009
Perot Systems October 2006 - June 2008
Affiliated Computer Services 2000 - 2006
ACS 1999 - 2006
Skills
CISSP, CGEIT, CISA, CISM, CISO, Managed Security..., Security Awareness, Information Security..., Security Monitoring, Security Training, Incident Analysis, Compliance Assessment, Forensic Analysis, FTK, EnCase, Helix, Vulnerability Management, Security Assessments, CRISC, Information Security, Security, Incident Handling, Security Architecture..., Disaster Recovery, Information Security..., Risk Assessment, Computer Security, Vulnerability Assessment, Penetration Testing, Information Technology, ISO 27001, Enterprise Software, Program Management, IT Audit, Network Security, Integration, Leadership, Computer Forensics, Physical Security, Security Operations, Data Security, Incident Management, Identity Management, Application Security, Data Center, Firewalls, ITIL, COBIT, Intrusion Detection, Business Continuity
Education
Delaware State University 1986 — 1989
BS, Business Administration
Accenture 2014 - Present
CSG Government Solutions 2013 - 2014
HHSC 2009 - 2013
ACS 2005 - 2009
ASC Information Technology 2004 - 2005
EDS/NHIC 1997 - 2000
EDS/NHIC 1984 - 2000
Skills
Medicaid, Policy, Access, Quality Assurance, Medicare, Analysis, HIPAA, Healthcare, Requirements Gathering, Healthcare Information..., Microsoft Excel, Software Documentation, Business Analysis, Process Improvement, Business Requirements, Requirements Analysis, EHR, Access Database, Managed Care, Provider Relations, Medical Education, Quality Improvement, Quality Auditing, EMR, SharePoint, Proposal Support, Provider Education, Excel, Compliance, Medicaid Policy..., Medicare-Inception of...
Education
Texas Woman's University 1971 — 1975
B.S., Nursing; General Science
El Centro College 1975 — 1975
Extra studies, Hospice.
National Advocacy Center Columbia, S.C. 2010 — 2010
Medicaid Integrity Institute Training - ICD-10 Boot Camp
DeVry University June 2010 - August 2014
ACS November 2002 - June 2012
Anexsys August 2000 - November 2002
Skills
Windows, Microsoft Excel, SQL, Process Improvement, Customer Satisfaction, Microsoft Word, Troubleshooting, Call Centers, Project Management, Microsoft Office, Sales, Java, Team Leadership, PowerPoint, Software Documentation, Management, Sales Management, JavaScript, Account Management, Business Analysis, Team Management, Team Building, Customer Service, Teamwork, Time Management, Training, System Administration, Windows 7
Education
DeVry University-Ohio 2010 — 2014
Bachelor's degree, Biomedical/Medical Engineering
Robson Communites Sun Lakes April 2014 - Present
Oasis Pavilion Nursing and Rehabilitation Center December 2011 - April 2014
Sunny View Care Center April 2011 - September 2011
DMACC September 2010 - January 2011
Iowa Caregivers June 2010 - September 2010
PENN UNIVERS ITY March 2010 - June 2010
ACS December 2008 - June 2009
Principal Financial Group January 1989 - January 2008
Skills
Organizational..., Communications Planning, Compassion, Training & Development, Project Planning, Marketing Communications, Confidentiality, Customer Service, Workflow Analysis, Assessment, Community Outreach, Nonprofits, Employee Training, Team Leadership, Teaching, Public Speaking, Building Relationships, Research, Leadership Development, Instructional Design, Leadership, Grant Writing, Time Management, Adult Education, Healthcare, Event Planning, Policy, Technology Needs..., Budgets, PowerPoint, Event Management, Volunteer Management, Fundraising, Public Relations, Strategic Planning, Training, Higher Education, Team Building, Human Resources, Program Management, Editing, E-Learning, Organizational..., Career Counseling, Project Management, Student Affairs, Case Management, Program Development, Marketing, Staff Development
Education
University of Phoenix 2012 — 2015
Bachelor's of Science in Healthcare Administration, Focus on LTC, 3.8
Des Moines Area Community College 2011 — 2011
Certificate, Activity Coordinator
Des Moines Area Community College 2011 — 2011
None, Grant Writing coursework
Des Moines Area Community College 2010 — 2011
Certificate, Healthcare - IT/Trainer
Des Moines Area Community College 2010 — 2010
Certificate, Adult Aging Services
William Penn University 2008 — 2010
M.A; M.A, BUSINESS LEADERSHIP; Business Leadership
William Penn University 2005 — 2010
B.A, BUSINESS MANAGEMENT
Dowling High School 1973 — 1977
Bachelor of Science (BS), Healthcare Administration with a focus on LTC
Appdore May 2013 - Present
University of Texas at Dallas July 2012 - June 2015
Prairie View A&M University September 2011 - July 2012
Hostgator.com December 2009 - September 2011
BayouLabradors.com June 2009 - June 2010
ACS June 2009 - December 2009
Delari Tech & Media June 2008 - April 2009
Rainbow Housing June 2008 - November 2008
Skills
HTML + CSS, PHP, C#, HTML, CSS, Dreamweaver, Photoshop, Graphic Design, JavaScript, Technical Writing, Logo Design, Video Editing, jQuery, MySQL, Web Development, Access, VB.NET, SQL, ASP.NET, Web Design, Wordpress, Windows, XHTML, Linux, SharePoint, Visual Basic, Databases, HTML5, ASP, User Interface Design, XP, Microsoft Office, Mac OS X, OS X, SEO, Troubleshooting, Data Analysis, Website Development, Online Marketing, CMS, WordPress, HTML 5, Web Applications, Networking, Programming, Ubuntu, DNS, Visual Studio, Quality Assurance, AJAX
Education
Keller Graduate School of Management 2009 — 2013
Master of Business Administration (MBA), Information Systems Management
DeVry University 2005 — 2008
B.Sc, Computer Information Systems
SCIO Health Analytics July 2013 - Present
SCIO Health Analytics April 2008 - Present
Wood Connection, LLC May 1996 - Present
ACS, Inc October 2006 - March 2008
ACS 2004 - 2006
ACS 2002 - 2004
Bluegrass Family Health 2002 - 2002
AdvanceMed 2000 - 2001
Advantage Care 1993 - 2000
Lexington Clinic October 1989 - 1995
Skills
BPO, Process Improvement, Vendor Management, Healthcare Information..., HIPAA, Business Analysis, Program Management, Healthcare Management, Healthcare, Call Center, Outsourcing, Software Documentation, Call Centers, Training, SharePoint, Visio, Business Development, Leadership, Team Building, Business Process..., Medicaid, Insurance, Business Intelligence, Data Analysis, CRM, SDLC, Analysis, Project Management, Cross-functional Team..., Sales, Quality Assurance, Management, Strategic Planning, Account Management, Change Management, Requirements Analysis, Customer Service, New Business Development
Education
Eastern Kentucky University
Paralegal
University of Kentucky
Wipro Technologies December 2007 - Present
NIIT October 2005 - December 2007
Omniglobe International August 2004 - October 2005
ACS January 2004 - August 2004
Convergys February 2003 - January 2004
Byzan System Pvt Ltd August 2001 - January 2003
Samtech Infonet Limited March 2001 - August 2001
M.S.Compserve Pvt. Ltd. August 2000 - February 2001
ARCHIES LIMITED September 1998 - August 2000
Skills
ITIL, SCCM, Pre-sales, CISM, Cisco VPN, Firewalls, VMware, Checkpoint, Cisco Technologies, Incident Management, Security, CA-Top Secret, Disaster Recovery, Virtualization, Vulnerability Management, Service Delivery, Project Management, Active Directory, VPN, PIX, ISO 27001, CCNA, CISA, Computer Security, PMP, CEH, Windows Server, Information Security, Network Administration, IT Operations, IT Service Management, Data Center, Information Security..., Information Technology, Vendor Management, Network Security, IT Strategy, Transition Management, Enterprise Architecture, Cloud Computing, Solution Architecture, CISSP, Networking, Global Delivery, Identity Management, Business Continuity, PCI DSS, IT Outsourcing, Offshoring, Infrastructure
Education
Delhi University 1994 — 1997
Bachelor, Commerce
SCDL
PGDIT, Information Technology
Regional Management Corp. June 2014 - Present
MedCost April 2011 - May 2014
ACS November 2009 - February 2010
GameStop January 1998 - January 2009
Skills
System Administration, Troubleshooting, Windows 7, Windows Server, Citrix, Active Directory, Microsoft Exchange, Sales, Retail Sales, Time Management, Critical Thinking, Customer Service, Process Efficiency, VMware, vSphere, Server Administration, Help Desk Support, VMware ESX, Windows XP, Information Security, Communication, IT Project & Program..., Group Policy
Education
ECPI University 2010 — 2011
A.S, Computer & Information Science; Network Security
McCormick Capital Realty, LLC April 2014 - Present
Dean Foods July 2008 - Present
ACS August 2006 - April 2008
ACS 2003 - 2007
ACS August 2005 - August 2006
ACS March 2004 - February 2005
Skills
Recruiting, Onboarding, Employee Relations, Technical Recruiting, Talent Management, HRIS, Performance Management, Benefits Administration, Applicant Tracking..., Sourcing, Talent Acquisition, Human Resources, New Hire Orientations
Education
Eastfield College
Accounting
Eastfield College
Associate's degree, Social Work
Randstad for PCEC/CSG December 2012 - Present
JPMorganChase October 2011 - August 2012
ACS May 2010 - October 2011
Skills
Banking, Customer Service, Retail Banking, Call Centers, Customer Experience, Customer Retention, Payment Card Processing, Microsoft Excel, Vendor Management, Process Improvement
Education
DeVry University-Washington 2011 — 2014
Bachelor's degree
Tower Hill Insurance Group May 2013 - Present
LFUCG August 2010 - May 2013
ACS January 2010 - March 2010
Link Belt January 2007 - May 2008
Skills
Policy, Time Management, Government, Emergency Management, Public Safety, Westlaw, Data Entry, Police, Criminal Justice, Preparedness, Emergency Services, NIMS, Enforcement, Homeland Security, Microsoft Office, Customer Service, Proficient in Microsoft..., Law Enforcement, Leadership, Training, Planning and scheduling, Outstanding..., File and document..., Above-average telephone..., Managing communication..., Advanced technology..., Exceptional writing..., Proficient under stress, Familiar with many..., Microsoft Excel, Public Speaking, Microsoft Word, Team Building, Outlook, Event Planning, Fire Investigation, Public Relations, Crisis Management, Investigation, Firearms, Insurance, Criminal Investigations, Fundraising, Research, Security
Education
Eastern Kentucky University 2012 — 2013
Post-Bacc, Paralegal
Eastern Kentucky University 2000 — 2008
Bachelor of Science (BS), Criminal Justice and Corrections
Optimized Computer Solutions May 2009 - Present
Virtua Health November 2009 - December 2010
ACS February 2008 - October 2008
ACS April 2007 - February 2008
ACS Healthcare Solutions 2005 - 2008
ACS-HCS October 2006 - April 2007
ACS March 2005 - October 2006
Independant Contractor 2005 - 2005
Homestore November 2002 - December 2003
ClaimIQ September 2000 - October 2002
Skills
Consulting, Healthcare Information..., Private Cloud, Cloud Computing, Healthcare Consulting, IT Outsourcing, EMR, XenServer, Hybrid Cloud, Epic Systems, Contract Management, Windows Server, Firewalls, VPN, Corporate Relocation, Netscaler, XenApp, Leadership, Executive Management, Strategic Planning, Outsourcing, HIPAA, Full P&L Responsibility, Senior Executive..., Project Management, Vendor Management, Citrix, Disaster Recovery, Servers, VMware, CRM, Data Center, Information Technology, IT Operations
Education
University of Phoenix 1995 — 1997
Business Information System
De Anza College 1993 — 1995
AA, Computer Science
HIGH PLAINS AREA VOCATIONAL TECHNICAL SCHOOL 1980 — 1990
Woodward High School
Woodward High School
Region III June 2015 - Present
Region II April 2015 - Present
ACS July 2013 - Present
REED Academy December 2008 - June 2013
Institute of Educational Achievement September 2004 - August 2008
Norwood Public Schools September 2003 - June 2004
Skills
Board Certified..., Applied Behavior..., Autism Spectrum..., Special Education, Elementary Education, Educational Leadership, Behavior Management, Behavior Modification, Learning Disabilities, Interventions, Curriculum Design
Education
Florida Institute of Technology 2010 — 2011
BCBA certification, Applied Behavior Analysis
Dominican College of Blauvelt
Bachelor of Arts (B.A.), English Language and Literature, General
Long Island University-Rockland Campus
Master of Science (M.S.), Elementary Education and Special Education
Barnes PM Consulting LLC March 2014 - Present
Barnes PM Consulting September 2013 - February 2014
Keane April 2010 - August 2013
Keane July 2006 - April 2010
ACS October 2005 - July 2006
Office of Education Technology, State of Kentucky 2004 - 2005
Art's Electric, Inc. 2000 - 2003
Skills
Project Management, Software Development, Disaster Recovery, Program Management, Requirements Analysis, PMP, Software Project..., Business Analysis, SDLC, MS Project, Enterprise Architecture, Business Intelligence, Business Process..., IT Strategy, Business Process, PMO, Requirements Gathering, Project Portfolio..., Process Improvement, Integration
Education
Duke University - The Fuqua School of Business 1986 — 1988
Master of Business Administration (MBA)
Eastern Kentucky University
Bachelor of Science (BS) and Associate of Science
Xerox April 2015 - Present
Xerox February 2010 - April 2015
ACS 2004 - February 2010
MCI November 2001 - April 2004
Skills
Security, IT Management, Disaster Recovery, Information Technology, VMware, Windows Server, Servers, IT Operations, Network Security, Information Security..., Unix, Active Directory, PCI DSS, System Administration, Dell PowerEdge Servers, SDLC, Infrastructure, Networking, Network Architecture, Cloud Computing, Firewalls, Storage Solutions, Java, Information Technology..., Requirements Analysis, Data Center, Enterprise Architecture, Network Design, C++, EMC Networker, Solution Architecture, Cisco Technologies, Oracle SQL, HP Proliant, CISSP, Penetration Testing, Integration, IT Strategy, ITIL, Virtualization, IT Service Management, Vendor Management, Phone System...
Education
University of Sussex 1996 — 2001
Bachelor of Science (BSc), Computer Systems Engineering
Diablo Valley College 2001 — 2003
Advanced Java programming
Diablo Valley College 2001 — 2003
Cisco Networking Academy
MPC July 2015 - Present
Industrial Light & Magic June 2014 - June 2015
Weta Digital June 2012 - January 2014
Industrial Light & Magic July 2009 - July 2012
Comcepts June 2008 - June 2009
ACS December 2006 - December 2007
Skills
Photoshop rendering, Nuke, Flash Animation, Portrait Photography, Landscape Photography, Pianist, Guitarist, Drummer, Rotoscoping, Film Production, Compositing, Feature Films, Visual Effects, Digital Compositing, Look Development
Education
De La Salle University 2001 — 2006
Bachelor of Arts, Computer Science
Saint Stephen's High School 1999 — 2001
Saint Jude Catholic School 1987 — 1999
UnitedHealth Group January 2006 - Present
UnitedHealth Group January 2006 - Present
Affinity Health Plan January 2004 - December 2005
ACS July 2003 - January 2004
Managed Health Network (MHN) 1998 - 2002
Skills
Managed Care, Health Insurance, Medicaid, Medicare, Insurance, Medicare Part D, Healthcare, Customer Service, Provider Relations, Process Improvement, Contract Negotiation, Network Development, Recruiting, Strategic Planning, Microsoft Office, Account Management, Access, Operations Management, Medical Billing, Analysis, HMO, HIPAA
Education
Delaware State University 1993 — 1998
BS, Psychology
Milton Hershey School
Coldstream Laboratories, Inc. January 2014 - Present
Nestlé S.A. January 2005 - January 2014
Nestlé USA April 2001 - January 2014
Nestlé S.A. January 2001 - January 2005
ACS January 2000 - January 2001
ACS January 2000 - January 2001
Dairy Queen January 1992 - January 1995
Dairy Queen January 1992 - January 1995
Skills
HACCP, Food Safety, Food Microbiology, Environmental..., Analytical Techniques, Laboratory Analysis, Laboratory Techniques, Leadership Development, Laboratory, Quality Assurance, Microbiology, Food Manufacturing, Food, GLP, GMP, Quality System, Sop, Food Science, SOP, Food Processing
Education
Eastern Kentucky University 1996 — 2000
Bachelor of Science (B.S.), Forensic Science
Eastern Kentucky University
B.S, Forensic Science; Biology
Logans Roadhouse February 2013 - February 2014
The Lexus Store of Lexington June 2012 - October 2012
KY Department Of Corections November 2011 - April 2012
Bluegrass Community & Tech College February 2011 - October 2011
ACS August 2010 - February 2011
Skills
Administrative..., Secretarial Skills, Customer Service, Customer Satisfaction, Data Entry, Office Management, Call Centers, Microsoft Excel, Receptionist Duties, Telephone Skills, Cashiering, Office Administration, Administration, Time Management, PowerPoint, Microsoft Word, Event Planning, Teamwork, Public Speaking, Invoicing, Outlook, Social Networking, Microsoft Office, Training
Education
Eastern Kentucky University 2012 — 2013
Bachelor’s Degree, Psychology
Bluegrass Community and Tech. College 2007 — 2011
Associate Degree
Dealer Tire August 2010 - Present
YRC Worldwide 2003 - August 2010
ACS May 1999 - June 2003
Oryx Energy 1984 - 1999
EDS June 1981 - June 1984
Skills
DB2, DB2/SQL, M204, Cobol, JCL, ITIL V3 Foundations..., Model 204, Business Analysis, COBOL, Integration, Databases, Program Management, Process Improvement, Visio, Management, Project Management, Disaster Recovery, Requirements Analysis, SDLC, Leadership
Education
East Carolina University 1977 — 1981
BS, Business Administration
Havelock High School 1974 — 1977
Kaba Mas December 2012 - Present
ACS August 2010 - June 2012
VXL March 2009 - February 2010
imagine broadband 2008 - 2009
Skills
Customer Service, Team Leadership, Windows, Microsoft Office, Cisco Technologies, Database Administration, HTML, Programming, Web Design, C++, Research, Dreamweaver, Photoshop, XP, Troubleshooting, Windows Server, Windows 7, Operating Systems, Java, Integration, Linux, Databases, SQL, Windows XP, System Administration
Education
Dublin Institute of Technology 2006 — 2008
MA, Digital Media Technology
Savannah College of Art and Design 2000 — 2004
Bfa, 3D Computer Animation
NGA Human Resources June 2014 - Present
Xerox Business Services January 2012 - May 2014
ACS November 2008 - December 2011
ACS November 2006 - November 2008
ACS March 2004 - November 2006
Iomega 1997 - 2004
Arthur Andersen August 1993 - November 1997
Skills
Outsourcing, BPO, Vendor Management, Process Improvement, Business Process..., Change Management, Cross-functional Team..., Call Center, Business Process, Operations Management, Offshoring, Business Analysis, Program Management, Management, Call Centers, Human Resources, Executive Management, CRM, Customer Satisfaction, Service Delivery, Strategy
Education
Duke University - The Fuqua School of Business 2000 — 2002
MBA
University of Utah - David Eccles School of Business 1990 — 1993
B.A., Accounting
Renfro Valley Entertainment Center March 2012 - Present
Benchmark Mortgage (NMLS #2143) February 2015 - Present
Berea Chamber of Commerce August 2013 - February 2015
Ruby Tuesday February 2004 - December 2013
ACS June 2010 - February 2011
Skills
Event Planning, Event Management, Marketing, Nonprofits, Entertainment, Public Speaking, Publicity, Music Industry, Music, Sales, Research, Band, Data Entry, Administrative..., Concerts, Government, Performing Arts, Finance, Musicians, Arts Administration, Microsoft Office, Social Media, Microsoft Excel, Social Networking, Social Media Marketing, PowerPoint, Blogging, Facebook, Time Management, Fundraising, Leadership, Public Relations, Teamwork, Microsoft Word, Outlook, Customer Service
Education
Eastern Kentucky University 2007 — 2010
Marketing, Music Marketing
Johnston County Schools July 2013 - Present
Brighter Hope Christian Fellowship January 1992 - Present
Wells Fargo Home Mortgage January 2011 - June 2012
AFLAC August 2009 - January 2010
ACS August 2008 - June 2009
Accurate Home Inspection March 2007 - April 2008
Lancer Management March 2003 - March 2007
Skills
Call Centers, PowerPoint, Leadership, Composition, Customer Service, Music, Music Education, Teaching, Sales, Software Documentation, Event Planning, System Administration, Microsoft Excel, Singing, Training, Insurance, Community Outreach, Leadership Development, Management, Social Media
Education
East Carolina University 2011 — 2013
Master of Arts in Teaching, Music Education
Shaw University 1991 — 1995
Bachelor of Arts, Visual and Performing Arts
Crowe Horwath LLP January 2010 - Present
Lifetime Financial Partners February 2009 - November 2009
ACS 2006 - 2008
ACS 2003 - 2006
Motorola 1996 - 2003
Motorola 1990 - 1996
Motorola 1982 - 1996
Skills
Employee Benefits, HRIS, Human Resources, Onboarding, Analysis, SharePoint, Temporary Placement, Recruiting, Management
Education
DePaul University 1991 — 1994
Bachelor of Arts, Human Resources
Harper College 1981 — 1983
Associates Degree, Secretarial Sciences
New York City District Council of Carpenters Benefit Funds August 2015 - Present
Xerox December 2012 - May 2015
Aerotek August 2011 - December 2012
ACS October 2000 - February 2009
Skills
Benefits Administration, Employee Benefits, Customer Service, Employee Relations, Team Building, Training, Management
Education
DeVry University
Associate, Applied Science; Business Administration
Body by Dianne October 2014 - Present
Top Tax Defenders August 2014 - Present
Elite Classic Entertainment August 2013 - Present
Dhynne Events January 2012 - Present
Top Tax Defenders March 2013 - November 2013
TaxMasters June 2011 - April 2012
TaxMasters November 2009 - June 2011
ACS February 2008 - February 2009
Winner's Pizza September 2006 - February 2008
Mid-K Beauty Supply August 2004 - June 2006
Skills
Inventory Management, Financial Accounting, Data Entry, Problem Solving, Issue Resolution, Advertising, Employee Training, Event Planning, Wedding Planning, Project Management, Social Networking, Entrepreneurship, Inventory Control, Financial Analysis, Team Management, Event Management, Events Coordination, Marketing, Invoicing, Business Planning, Analysis, Business Strategy, Customer Service, Finance, Process Scheduler, Public Speaking, Microsoft Office, Microsoft Word, QuickBooks, Sales, Training
Education
DeVry University 2010 — 2016
Bachelor of Applied Science (B.A.Sc.), Business Technical Management
Remington College-Houston Campus 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
CSS Corp October 2012 - July 2013
StarTek June 2011 - October 2012
ACS October 2009 - June 2011
Interactions Corporation January 2006 - August 2009
Various Technology Companies January 1997 - January 2006
EnterAct January 1998 - January 2002
Coopers & Lybrand January 1995 - January 1997
Skills
SaaS, Call Center, Sales Process, Contract Negotiation, Telephony, Software Development, Business Networking, Outsourcing, Vendor Management, Enterprise Software, CRM, Professional Services, Call Centers, Business Development, Telecommunications, Account Management, Negotiation, Customer Experience, Start-ups, Customer Satisfaction, Management, Entrepreneurship, Process Improvement, Strategic Planning, Sales, Selling, Strategy, Networking, BPO, Recruiting, Leadership, Strategic Partnerships, Program Management
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1998 — 2000
MBA
Indiana University Bloomington 1990 — 1994
BS
Turpin High School 1986 — 1990
CareFusion January 2014 - June 2014
Life Technologies June 2009 - December 2011
Cymer July 2008 - May 2009
Hawthorne Machinery Co. (Caterpillar) March 2008 - July 2008
Color Spot Nurseries March 2007 - March 2008
National Planning Holiding, Inc. April 2005 - February 2007
HAR-BRO Emergency Service and Restoration December 2004 - April 2005
KPC Products, Inc. February 2004 - December 2004
ACS January 2003 - January 2004
Skills
Accounting, Cash Management, Cash Flow Forecasting, Treasury, Data Entry, Analytical Skills, Investment Management, Banking Relationships, General Ledger, Journal Entries, Account Reconciliation, Bank Reconciliation, Cash Receipts, Accounts Payable, Accounts Receivable, 10 Key, Customer Service, Phone Etiquette, Filing, Supervising, Variance Analysis, Financial Analysis, Treasury Management, Forecasting, Revenue Recognition, Payroll, Hyperion Enterprise, QuickBooks, Analysis, Sarbanes-Oxley Act, Cash Flow, Banking, Risk Management, Accruals
Education
DeVry University-California 2001 — 2005
Bachelor of Science
ACS December 2013 - Present
ACS October 2012 - December 2013
Lindblom Family September 2005 - August 2012
Children's Hospital of Wisconsin January 2012 - June 2012
Nordea January 2008 - June 2008
Optimus Forskola July 2007 - December 2007
Skills
Social Media, Project Planning, Event Planning, Organization, Research
Education
Edgewood College 2008 — 2012
Bachelor of Science (B.S.), Communication Studies, 3.917
X-EETO, Inc. December 2010 - Present
HOPS International, Inc. March 2010 - April 2011
Assurant Solutions February 2010 - December 2010
HOPS International, Inc. February 2008 - February 2010
ACS November 2004 - October 2007
DeVry University March 2002 - October 2004
Skills
SQL, Software Documentation, Project Management, Customer Service, Security, Testing, Troubleshooting, Data Analysis, Databases, Microsoft SQL Server, Access, Microsoft Excel, Business Analysis, SharePoint, Technical Writing, Business Intelligence, Leadership, Analysis, Public Speaking, Training, Windows
Education
DeVry Institute of Technology 2001 — 2004
Bachelors, Professional Studies; Computer Information Systems
Sonoco November 2012 - Present
Sonoco August 2011 - November 2012
T-Systems December 2010 - August 2011
Blue Cross Blue Shield of Michigan November 2009 - December 2010
ACS April 2009 - August 2009
Chrysler January 2008 - January 2009
Chrysler January 2007 - 2008
DaimlerChrysler January 2006 - January 2007
DaimlerChrysler January 2002 - January 2006
DaimlerChrysler January 1999 - January 2002
Skills
Strategy, Finance, Cross-functional Team..., Leadership, Managerial Finance, Sales Management, Business Process..., Business Strategy, Six Sigma, Management Consulting, Accounting, Budgets, Outsourcing, Analysis, Management, Project Management, Business Planning, Mergers & Acquisitions, SAP, Project Planning
Education
Walsh College 2000 — 2002
Master, Business Administration
Walsh College 1998 — 2000
M.S, Information Management
Duquesne University 1990 — 1994
B.S, Business Administration
netlogx June 2014 - January 2015
First Data Corporation November 2011 - June 2012
SLI Global Solutions August 2008 - September 2011
MedSolutions February 2006 - August 2008
State of Iowa February 2005 - November 2005
Qualifacts May 2004 - February 2005
ACS January 1999 - April 2004
Skills
Business Analysis, SDLC, Call Center, Requirements Analysis, HIPAA, Leadership, Healthcare Information..., Microsoft Excel, ITIL, Gap Analysis, Disaster Recovery, Healthcare, Quality Assurance, Business Process..., Operations Management, Business Process, Call Centers, Management, Program Management, Process Improvement, Testing, MS Project, Access, Training, Visio, Requirements Gathering, Medicaid, User Acceptance Testing
Education
Dickinson College 1992 — 1996
BA, History
TWINSPIRES April 2014 - Present
I-High Markting, Inc. September 2013 - July 2014
Kentucky Spirit Health Plan February 2013 - July 2013
EKU Campus Recreation Center January 2011 - May 2011
EKU Campus Recreation 2007 - 2011
ACS May 2008 - August 2008
Skills
Customer Service, Athletics, Supervising, treasury experience, Filing, Call Center, Mentoring, Risk Management, Event Planning, Sales, Customer Satisfaction, Social Networking, Insurance, CRM, Call Centers, Microsoft Word, Recruiting, Access, Process Scheduler, Outlook, Time Management, Telephone Skills, Teamwork, Facebook, Training, PowerPoint, Leadership, Event Management
Education
Eastern Kentucky University 2007 — 2011
Bachelor of Science (BS), Sports Management; Minor in Business
Pitney Bowes Software August 2014 - Present
HCL Technologies January 2011 - 2014
HCL Technologies September 2011 - July 2013
Eastman Kodak/Datrose August 2009 - September 2011
ACS December 2005 - 2007
Nortel Networks December 2004 - November 2005
GlaxoSmithKline June 2003 - November 2004
Nortel Networks 1999 - 2002
Skills
SQL*Plus, MySQL, Java, JavaScript, XHTML, XML, Visual Basic, C++, PHP, PL/SQL, Oracle, Windows 7, Troubleshooting, Project Management, Active Directory, Microsoft SQL Server, Windows, XP, Technical Support, SQL, Vendor Management, BMC Remedy, Hardware, Computer Hardware, Windows Server, Operating Systems, System Administration, Networking, Unix, Windows XP, SharePoint, Integration, Linux, Printers, Databases, Help Desk Support, VPN, DNS, System Deployment, Microsoft Office, Routers, TCP/IP, Citrix, Access, Switches, Laptops
Education
DeVry University 2012 — 2016
Attending, Computer Programming
2011 Wake Technical Community 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Computer Programming
ACS April 2013 - Present
ACS April 2013 - Present
Citigroup December 2006 - December 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, C++, Java, HTML, English, C, Matlab
Education
Delgado Community College 2012 — 2014
Ford Motor Company July 2012 - Present
Ally Financial Inc. October 2011 - June 2012
Capgemini April 2010 - September 2011
Jabil January 2009 - March 2010
EDS November 2006 - January 2008
Matrix Resources / Capgemini 2008 - 2008
ACS February 2002 - November 2006
EDS 1997 - 2002
Citizens Bank 1985 - 1997
R L Polk 1979 - 1985
Skills
PMP, SDLC, Agile, Scrum, Waterfall, Clarity, Agile Project Management, Configuration Management, MS Sharepoint, MS Office Suite, MS Project, Change Management, Mainframe, SDP, Visio, CMMI, ClearCase, ITIL, Rally, COBOL, Vendor Management, Agile Methodologies, Software Project..., SharePoint, Requirements Gathering, Business Process, Project Portfolio..., Program Management, IT Service Management, PMO, Testing, Service Delivery, Requirements Analysis, Resource Management, IT Strategy, Integration
Education
Mott Community College 1990 — 1995
Associates, Computer Science
Eastern Michigan University 1976 — 1977
Restaurant Solution Partners 2003 - Present
Radiant Systems Inc. 2001 - 2003
Deloitte 2000 - 2001
ACS 1998 - 2000
Dave & Buster's 1995 - 1998
America's Clubhouse Grill 1993 - 1995
Metromedia Restaurant Group 1986 - 1993
Education
Drury University 1981 — 1985
BA, Business Administration, Accounting
Wake County Public School System September 2013 - Present
Home April 2010 - September 2013
ACS October 2008 - April 2010
Interactive Response Technologies, Inc April 2007 - March 2008
Vista Healthplan June 2005 - February 2008
Vista Health Plans subsidiary of Coventry Health Care January 2005 - January 2008
IRT February 2005 - September 2005
Skills
Microsoft Office 2007, Customer Retention, Customer Relations
Education
DeVry University 2006 — 2009
Bachelor's of Science, Entrepreneurship and Small Business Management
Rice International April 2011 - Present
ACS April 2011 - April 2011
ACS 2011 - 2011
Education
DeVry University 2010 — 2015
computer information science
DeVry University 2011 — 2014
BA, Computer Science
Conversant, LLC October 2015 - Present
Dotomi May 2012 - Present
Talaris March 2011 - May 2012
LUTZWOLF Systems GmbH March 2011 - May 2012
Tribune Interactive 2007 - 2011
ACS 2003 - 2007
Skills
Agile Methodologies, CSS, Ext JS, HTML, JSON, Java, MySQL, JavaScript, Perl, Python, SQL, Scrum, Software Development, Test Driven Development, Unix, Web Applications, Web Development, Web Services, XML, jQuery
Education
DePaul University
Master of Science, Computer Science
Northern Illinois University
Bachelor of Arts, Music
GEHS
Alorica June 2014 - Present
HGS April 2012 - May 2014
Whataburger Restaurants February 2008 - 2012
ACS January 2006 - January 2008
Whataburger February 2008 - 2008
Raytheon Technical Services Company September 2005 - September 2006
Raytheon Technical Services April 2004 - April 2005
Lear Corporation September 2002 - April 2004
El Paso Electric Company December 2000 - November 2001
Siemens Energy & Automation August 1997 - April 2000
Skills
Microsoft applications, Fluent in English and..., People Skills, People-oriented, People Development, Computer Proficiency, Employee Relations, Spanish, Recruiting, Interviews, Job Fairs, Strategic Planning, Talent Acquisition, Performance Management, Personnel Management, Leadership Development, Employee Training, Training, Temporary Placement, Organizational..., Management, New Hire Orientations, Leadership, Talent Management, Onboarding, Employee Engagement, Budgets, Human Resources, Succession Planning, Employee Benefits, Microsoft Applications, HR Policies, Deferred Compensation, Program Management, Career Counseling, HRIS, College Recruiting, Applicant Tracking..., Workforce Planning, Benefits Administration, Labor Relations, Hiring, Taleo, Exit Interviews, Employer Branding, Internet Recruiting, Staff Retention, Technical Recruiting, Job Descriptions, Benefits Negotiation
Education
Park University 2001 — 2005
BS, Human Resources Management
El Paso Community College
At Home Caregiver October 2012 - December 2014
Meijer July 2011 - December 2013
ACS December 2008 - July 2009
Peckham, Inc. January 2007 - December 2008
Avon February 2006 - February 2007
Skills
Customer Service, Call Center, Customer Satisfaction, Microsoft Office, Sales, Outlook, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, Team Building, Coaching, Data Entry, Team Leadership, Call Centers, Typing
Education
Dorsey Business Schools-Southgate 2015 — 2016
Certificate to become a Medical Assistant, Medical/Clinical Assistant
Xerox HR Solutions September 2013 - Present
Virginia Gallicchio Consulting October 2009 - September 2013
The Savitz Organization July 2010 - March 2013
ACS December 2006 - February 2009
ExcellerateHRO / EDS April 2005 - December 2006
Towers Perrin September 1994 - April 2005
Alexander and Alexander Consulting Group October 1992 - September 1994
Aon Consulting / Miller, Mason & Dickenson December 1977 - October 1992
Skills
Outsourcing, Change Management, Performance Management, Employee Benefits, Strategy, Benefits Administration, CRM, Leadership, Management Consulting, Business Planning, Defined Benefit, Management, Project Management, Recruiting, Business Analysis, Process Improvement, Talent Management, Team Management, Team Building, Vendor Management, Executive Pay
Education
University of Notre Dame - Mendoza College of Business 2009 — 2009
Executive Certifications in:, Effective Leadership, Leading Teams and Organizations, Executive Leadership Strategies
Drexel University 1976 — 1981
Bachelor of Science (B.S.), Mathematics
Central Heating and Air February 1996 - Present
ACS 1993 - 1996
ACCO Inc. Air conditioning January 1990 - January 1993
Trane January 1982 - January 1983
Skills
Project Management, Engineering, Public Speaking, Selling, HVAC, Negotiation, Training, Customer Service, Contract Negotiation, Renewable Energy, Sales, Management, Heating, Budgets, Contract Management, Process Scheduler, Product Development, Project Planning, Sales Management, Team Building, Troubleshooting
Education
West Valley College 1984 — 1985
Electronics
San Jose City College 1978 — 1980
AS
De Anza College 1977 — 1978
Arts and Music
USN Propulsion Eng. 1976 — 1977
Certified, Steam Propulsion
Oracle 2007 - Present
ACS January 2000 - January 2007
Software Technology, Inc January 1999 - January 2000
ECG, Inc January 1996 - January 1999
Defense Language Services, Inc January 1994 - January 1996
CJ Gait Translations January 1993 - January 1994
Statistica, Inc January 1988 - January 1993
US Navy January 1979 - January 1988
Skills
Oracle Technologies, Translation, Database Administration, Oracle, Databases, Russian translation, Chinese philosophy, Oracle HR, Visual Basic, Solution Architecture, Database Design, Management, Unix, IT Strategy
Education
USDA Graduate School 1994 — 1995
Certificate of computer programming, Computer Science
Defense Language Institute 1979 — 1980
Russian 47-Week Basic Course, Russian Language Intensive Training, Graduated second in my class with a 97% grade average.
Defense Language Institute 1979 — 1980
Russian 47 Week Basic Course, Russian
Deloitte January 2013 - Present
Manos Internacional January 2010 - Present
OptumInsight February 2012 - January 2013
OptumInsight (Ingenix is now OptumInsight) March 2011 - February 2012
Ingenix May 2009 - March 2011
Unisys July 2008 - May 2009
ACS Government Healthcare Solutions August 2005 - July 2008
Ordnance Engineering College, Shijiazhuang, Hebei, PR China August 2004 - July 2005
ACS December 1998 - August 2004
Operations Management - Retail Industry February 1990 - October 1998
Skills
Requirements Analysis, Budgeting, Business Requirements, Customer Relations, Documentation, Program Management, PMP, Problem Solving, Inventory Management, Business Analysis, Process Improvement, Business Process..., Software Documentation, Medicaid, Software Project..., Project Management, MS Project, Leadership, CRM, Medicaid Managed Care, Management, Proposal Writing, Vendor Management, Budgets, SDLC, Integration, Analysis, Business Development, Operations Management, Customer Service, Business Intelligence, Requirements Gathering, PMO, IT Strategy, Project Portfolio..., Visio, Strategic Planning, Testing, Cross-functional Team..., SharePoint, Change Management, Training, Information Technology, Management Consulting, Agile Methodologies, Scrum, Medicare, HIPAA
Education
Drake University 2001 — 2004
BA, Economics
Grand Island Senior High School 1984 — 1988
USPS October 2006 - April 2015
BBQ-Han May 2013 - October 2013
ACS February 2006 - October 2006
Skills
Customer Service, Microsoft Office, Government, Microsoft Excel, Microsoft Word, Policy, Public Speaking, PowerPoint, Outlook, Data Entry, Finance, Acting, Programming, Cash Handling, Defensive Driving, Entrepreneurship, English, Web Design, Statistics, Mathematics, JavaScript, jQuery, HTML5, CSS, PHP, Visual Studio, C#, SQL, Data Analysis, Accounting, Retail
Education
The Tech Academy 2015 — 2015
Computer Programming
Lavoie- The Art of Emoting 2012 — 2015
Acting
Portland State University 2006 — 2012
Bachelor's degree, Finance, General
Portland Community College 2004 — 2006
De La Salle University 2002 — 2004
Psychology
DeVry Education Group September 2009 - Present
DeVry Education Group September 2009 - January 2011
Columbia College Chicago June 2007 - September 2009
Robert Morris University February 2006 - June 2007
ACS 2004 - 2005
Skills
Higher Education, Student Financial Aid, Training, Policy, Public Policy, Public Speaking, Employee Training, Student Affairs, Management, Adult Education, Community Outreach, Leadership, Higher Education Policy, Policy Analysis, Financial Aid..., Instructional Design, Leadership Development, Enrollment Management, Higher Education..., Retaining Customers, Academic Advising, Government, Student Loans, Classroom, Strategic Planning, E-Learning, Strategy, Training & Development, Program Development, Project Management, Data Analysis, Career Counseling, Distance Learning, Student Recruiting, Career Development, Conflict Resolution, Campus, Internal & External..., Classroom Instruction, Title IV, Government Relations, Student Services, International Education, Process Improvement, Research, Resume Writing, Writing, Scholarships, Staff Development, Coaching
Education
DePaul University
Estrella Mountain Community College
Best Western Rose City Conference Inn of Thomasville October 2009 - Present
ACS January 2008 - July 2008
Skills
Hospitality, Hospitality Management, Web Design, Hospitality Industry, Front Office, Hotel Management, Micros, Rooms Division, Hotels, Property Management..., Resorts, Revenue Analysis, Pre-opening, OnQ, Yield Management, Banquets
Education
DeVry University 2014 — 2016
Bachelor of Science (B.S.), Healthcare Administration...Concentration in Informatics
Devry University 2010 — 2011
Associate, Web Graphic Designer
Thomasville High School 1994 — 1999
Diploma
Martha Layne Collins High School Marching Band July 2015 - Present
Charter Communications January 2015 - Present
Owens & Minor October 2014 - January 2015
Rue La La May 2014 - October 2014
The UPS Store September 2013 - April 2014
M&K Consulting June 2013 - August 2013
Walmart March 2013 - June 2013
Webasto October 2011 - January 2013
Amazon August 2011 - October 2011
ACS June 2011 - August 2011
Skills
Customer Service, Retail, Management, Microsoft Word, Cashiering, Retail Sales, Teamwork, Data Entry, Inventory Management, Technical Support, Social Media, Team Building
Education
Eastern Kentucky University 2008 — 2009
Music Teacher Education
Powell County High School 2004 — 2008
High school Diploma, High school diploma
Covington Fire Department May 2010 - Present
Amazon.com November 2009 - July 2010
ACS April 2009 - August 2009
Barnes & Noble EKU Bookstore September 2008 - April 2009
Days Inn Hotel October 2007 - April 2009
Redmonds Towing June 2007 - September 2007
Thorobred Chevrolet September 2005 - September 2006
Kitchell Construction October 2004 - August 2005
Skills
Hazardous Materials, Fire Protection, Fire Management, Occupational Health, Training, Investigation, Construction, Analysis, Electricians, Testing, Emergency Management, Microsoft Office, Supervisory Skills, Software Documentation, Team Leadership, Tactics, Fire Service, Fire Safety, Fire Prevention, Firefighting
Education
Eastern Kentucky University 2006 — 2008
Bachelor's Degree, Fire, Arson, and Explosion Investigation
Mesa Community College 2003 — 2006
Associates Degree, Fire Science
University of Texas November 2014 - January 2015
ACS May 2008 - August 2008
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Dance, Organization, Strategic Planning, Creativity, Theatre, Hospitality, Entertainment, Work Ethic, Art, Visual Arts, Music Industry, Always Punctual, Determination, Fashion, Communication, Microsoft Office, InDesign, Facebook, Photography, Digital Photography, Film, Adobe Creative Suite, Video Production
Education
UTD 2013 — 2015
Arts and Performance, Arts and Technology
Eastfield College 2010 — 2013
Associate's degree, Arts
Dallas Christian High School 2006 — 2010
High School Diploma
Boeing Defence Systems November 2012 - April 2015
William Factory Small Business Incubator November 2011 - October 2012
ACS November 2011 - October 2012
DeVry University September 2009 - October 2011
DeVry University November 2010 - February 2011
William Factory Small Business Incubator 2011 - 2011
DeVry University 2009 - 2011
DeVry University 2009 - 2011
Woosong University September 2006 - August 2009
Chodang University September 2004 - August 2006
Skills
Research, Higher Education, Troubleshooting, Microsoft Office, Networking, Customer Service, DHCP, Operating Systems, VMware, Linux, Leadership, Project Planning, Windows, Project Management, Windows 7
Education
DeVry University 2009 — 2011
DeVry University 2009 — 2011
Bachelor of Science, Network and Communications Management
School for International Training 1998 — 1999
Master's, Teaching ESL/EFL
School for International Training 1987 — 1989
Bachelor's, International Studies
School for International Training
Master of Arts, Teaching English
Macy's March 2014 - Present
Fifth Third Bank July 2013 - March 2014
Community Trust Bank June 2007 - June 2013
ACS July 2005 - May 2007
Skills
COSO, Banking, Internal Audit, Financial Audits, Financial Services, Accounting, Interviews, Investigation, Microsoft Excel, PwC TeamMate, Security Audits, Enterprise Risk..., Internal Controls, Sarbanes-Oxley, Fraud, Auditing, Risk Management, Sarbanes-Oxley Act, Finance, Financial Analysis, Management, Risk Assessment
Education
Eastern Kentucky University
Bachelor of Business Administration (BBA), Accounting
Leadership Skills for Internal Auditors
Blue Buffalo Co July 2012 - Present
Acosta October 2011 - July 2012
ACS March 2006 - January 2008
Advantage Sales & Marketing August 2003 - June 2006
Skills
Negotiation, Forecasting, Category Development, Analysis, Merchandising, Nielsen, Excel, Consumer Products, Marketing Strategy, Categorization, Microsoft Excel, Category Management, Visual Basic, IRI, Promotions, International Business, Account Management, National Account..., Sales Management, Marketing Research, Market Analysis, Space-planning, IRI Xlerate, Apollo, Inventory Management, Business Development, Sales, Shopper Marketing, Spectra, Strategic Planning, Pricing, P&L Management, Customer Insight, Market Planning, Grocery, Trade Marketing, Competitive Analysis, AC Nielsen, Retail, Key Account Development, Sales Operations, Operations Management, Planograms, Brand Management
Education
INSEEC 2010 — 2011
Master's Degree, International Business
Southern Utah University 2009 — 2010
Master of Business Administration (M.B.A.)
Dixie State University 1999 — 2003
B.S., Business Admin with emphasis in Internet & Visual Tech
U.S. Department of Justice May 2011 - Present
Corbin Company September 2009 - May 2011
ACS March 2009 - September 2009
Plateau Systems November 2006 - December 2008
Gila County Attorney's Office February 2006 - July 2006
Skills
Government, Contract Negotiation, Government Contracting, Contract Management, Contractual Agreements, Legal Writing, Legal Compliance, Legal Documents, Legal Advice, FAR compliance, Government Proposals, Government Procurement, Code of Federal..., Federal Government..., Debriefing, Bid Protests, Source Selection, Federal Law, DoD, Legal Research, Corporate Law
Education
DePaul University College of Law 2002 — 2005
JD, Law
University of Arizona 1996 — 2000
B.A.
Kelly Services, Inc. January 2005 - Present
ACS January 2003 - January 2005
Kelly Services 1996 - 2002
Skills
Human Resources, Recruiting, Leadership, Employee Relations, Policy, Labor Relations, Coaching, Temporary Placement, Onboarding, Screening, Training, Screening Resumes, Executive Search, Staffing Services, Employee Benefits, Internet Recruiting, Customer Service, Hiring Practices, Workers Compensation, Performance Management, Process Improvement, Vendor Management, College Recruiting, Workforce Management, Sourcing, Deferred Compensation, Applicant Tracking..., New Hire Orientations, Benefits Negotiation, Call Centers, Cold Calling, HR Consulting, Personnel Management, Reference Checking, Outsourcing, Resume Writing, Talent Acquisition, Interviews, Technical Recruiting, Operations Management, Outlook, Talent Management, Temporary Staffing, Leadership Development, Account Management, Hiring, Team Building, Contract Recruitment, Organizational..., Management
Education
Eastern Kentucky University 1991 — 1996
Bachelor's in Business Management, Human Resources
mindSHIFT, a Ricoh company 2014 - Present
mindSHIFT June 2007 - June 2013
Network Alternatives November 1999 - June 2007
ACS 1996 - 1999
The LAN Company 1992 - 1996
NCR 1985 - 1987
Skills
New Business Development, SaaS, Professional Services, Strategic Planning, Strategic Partnerships, Start-ups, Sales Management, Document Management, Enterprise Software, Project Management, Cloud Computing, Mergers, Disaster Recovery, Citrix, Entrepreneurship, Management, Solution Selling, Lead Generation, Leadership, Software Industry, Litigation Support, Contract Negotiation, Salesforce.com, Managed Services, Information Technology, Virtualization, IT Management, CRM, Direct Sales, IT Strategy, Strategy, Business Development
Education
Drexel University 1980 — 1985
Macmillan November 2003 - Present
Pearson Education February 1998 - December 2002
Pearson Education March 1995 - February 1998
Simon and Schuster February 1987 - March 1995
First Boston February 1984 - January 1987
ACS 1981 - 1983
Manufacturers Hanover Trust 1980 - 1981
ABC Television 1978 - 1981
Skills
Ebooks, Publishing, Books, Content Management, Online Publishing, SDLC, IT Management, Management, Academic Publishing, Project Management, E-commerce, Web Content, Content Strategy, Software Development, Content Development, Vendor Management, IT Strategy, Metadata, Enterprise Architecture, CRM, Outsourcing, Business Analysis
Education
Dominican College of Blauvelt 1990 — 1995
BS, Computer Science
Rutgers University-New Brunswick 1974 — 1978
Rent A Center November 2013 - Present
Lennox International June 2012 - November 2013
Bell Helicopter November 2011 - June 2012
Bell Helicopter November 2011 - June 2012
The Freeman Company September 2009 - November 2011
Trinity Industries January 2008 - May 2009
PepsiCo August 2007 - December 2007
Diamond Management & Technology Consultants April 2007 - July 2007
ACS March 2005 - April 2007
CompUSA January 1998 - February 2005
Skills
Data Center, Servers, Active Directory, Project Management, VMware, Information Security, Troubleshooting, Contract Negotiation, Cisco Technologies, ITIL Certified, Storage, SharePoint, Microsoft Certified..., Microsoft Exchange, IT Strategy, Networking, Hardware, Information Technology, Infrastructure, WAN, VMware ESX, HP, Unix, Vendor Management, Citrix, Technical Support, Switches, Disaster Recovery, Management, Virtualization
Education
Eastern Kentucky University 1978 — 1982
BBA, Management
Additional Courses
BBA, Management
Certifications and Certificates
Turner & Associates Consulting April 2009 - Present
Silk Road Collection (丝绸之路珍藏) August 2004 - Present
Audubon Garden Cottage B&B September 2001 - May 2015
Northwestern Mutual March 2003 - October 2004
CACI October 2000 - October 2002
ACS January 1995 - September 2000
Trans-Global Financial Services Inc November 1993 - December 1994
Plywood Panels Inc August 1989 - October 1993
Orleans Parish School Board August 1988 - August 1989
Delgado Community College January 1988 - August 1988
Skills
Small Business, SEO, Entrepreneurship, Strategic Planning, Public Speaking, Program Management, Social Media, Social Networking, Project Management, Social Media Marketing, Online Advertising, Marketing Strategy, Management, New Business Development, Marketing, Online Marketing, E-commerce, Public Relations, Coaching, Sales, Training, Strategy, Event Management, Start-ups, Email Marketing, Analysis, Leadership, Customer Service, Consulting, Business Development, Team Building, Networking, Microsoft Office
Education
Tech Talent South 2015 — 2015
Code Immersion Program
Delgado Community College 2014 — 2014
Scholar, Goldman Sachs 10, 000 Small Businesses Program (GS10kSB)
Loyola University New Orleans 1988 — 1989
Mathematics
Tulane University 1988 — 1989
Computer Science
Mississippi State University 1979 — 1984
BS, Industrial Engineering
University of Mississippi 1978 — 1979
Business
Truss 2011 - Present
Women 2.0 January 2011 - February 2011
Macerate Ventures July 2009 - January 2011
Linden Lab (creator of Second Life) November 2008 - May 2009
Linden Lab (Maker of Second Life) February 2007 - November 2008
Sandbox Consulting April 2005 - February 2007
ACS April 2003 - October 2004
New Schools Venture Fund January 2002 - October 2002
Ninth House 1999 - 2001
Harper Associates 1991 - 1996
Skills
Customer Development, Mobile, Online Communities, Entrepreneurship
Education
Stanford University Graduate School of Business 1997 — 1999
MBA
Stanford University 1997 — 1999
M.Ed
Duke University 1983 — 1987
BSE
JJHS
General Motors September 2013 - Present
Net1Promotions June 2009 - August 2013
MediaWhiz December 2005 - January 2009
Ermas Consulting February 2004 - September 2005
ACS January 2001 - January 2004
AMS September 1999 - January 2001
Wells Fargo May 1997 - September 1999
Yale University January 1997 - May 1997
CMSI January 1996 - January 1997
AMS January 1995 - January 1996
Skills
XML, Databases, Oracle, Software Development, SQL, Web Services, SOAP, Subversion, Web Analytics, Tomcat, DB2, Hibernate, Java, JSP, Spring, Integration, Java Enterprise Edition, Web Development, Eclipse, MySQL, HTML, Agile Methodologies, .NET, Systems Analysis, SDLC, Struts
Education
Drexel University 1993 — 1994
MS, Computerized Information Systems
Drexel University - LeBow College of Business 1988 — 1993
BS, Marketing
ApexIT Consulting Group, Inc. April 2015 - Present
Canon USA September 2013 - Present
WMS Web Designz January 2005 - Present
Oncor Electric Delivery 2011 - 2012
Drive Financial Services December 2007 - May 2009
Drive Financial Services January 2007 - May 2009
ACS January 2006 - December 2007
Coca-Cola Co January 2004 - January 2006
Devry, Student Finance January 2003 - January 2004
Devry January 2003 - January 2004
Skills
CSS, Management, Customer Service, Technical Support, Computer Hardware, HTML, Exchange Support, Windows Server, Windows 7, windows 8, Sophos, Lync Server 2010, Active Directory, Exchange 2010/2007/2003, Photoshop, IT Management, Windows, Hardware, Training, Software Installation, Networking, Security, Troubleshooting, Software Documentation, Microsoft Exchange
Education
DeVry University 2001 — 2005
Business Information Systems, Business
Grambling State University 1993 — 1995
Carroll High School
Diploma
Grambling State University
Psychology
The Art Institute of Pittsburgh Online
Interactive Media Design
Hopes & Dreams Publications January 2000 - Present
Alphanumeric Systems October 2008 - October 2009
Hopes & Dreams Publications 2009 - 2009
HondaJet April 2008 - October 2008
Vaco 2007 - 2008
Frankel Staffing Partners 2007 - 2007
Apex Systems 2007 - 2007
ACS 2006 - 2006
GlaxoSmithKline 2002 - 2006
GlaxoSmithKline 2002 - 2004
Skills
Editing, Technical Writing, Project Management, Microsoft Office, Software Documentation, Creative Writing, Management, Publishing
Education
East Carolina University 1998 — 2008
English, English, Writing, Psychology, Religion, Native American Studies, Ethnicity
SelfRefind July 2012 - Present
ACS July 2000 - August 2010
Skills
Outsourcing, Management, Customer Satisfaction, Customer Service, Coaching, Sports Coaching, Sports Management, Account Management, Healthcare, Leadership, Operations Management, Teaching, Teamwork, Youth Development, Youth Mentoring
Education
Eastern Kentucky University 1994 — 1995
Master of Arts (M.A.), School Health
Transylvania University 1990 — 1994
Bachelor of Arts (B.A.), Health Education
WEX Fleet One October 2010 - Present
Exxova November 2009 - June 2010
ACS January 2009 - November 2009
Emdeon Business Services November 2004 - November 2008
Rezult September 2003 - November 2003
ENA May 2001 - March 2003
IBM January 1998 - March 2001
Comdata June 1989 - January 1998
Skills
SDLC, Test Planning, HP Quality Center, Test Cases, Testing, Agile Methodologies, Software Quality..., Quality Assurance, Microsoft SQL Server, Process Improvement
Education
East Tennessee State University
Smith Nephew 2007 - Present
Smith Nephew August 2007 - January 2009
Harrah's Operating Company April 2006 - April 2007
Harrah's Operating Company November 2005 - March 2006
ACS May 2004 - November 2005
ACS 2004 - 2005
Corvel Corporation September 2002 - May 2004
Curves International May 2001 - August 2002
Olajuwon Group of Companies January 2000 - May 2001
Stratus Services Group May 1992 - December 1999
Skills
Project Management, Quality Assurance, Risk Management, Negotiation, Software Development, Manufacturing, Logistics, Auditing, Temporary Placement, Payroll, Warehousing, Military, Software Documentation, ERP, Cross-functional Team..., Vendor Management, Management, Program Management, Leadership, Outsourcing, Change Management, PMO, PMP, Budgets, Team Building, Operations Management, Supply Chain Management, Training, Procurement, Process Improvement, Strategic Planning, Business Process..., Troubleshooting, Contract Negotiation, SAP, Business Analysis, CRM, Six Sigma, Business Process, Analysis, Business Intelligence
Education
Eastern Michigan University 1979 — 1981
MBA, Business Management & Finance
University of Colorado at Boulder 1970 — 1972
Operations Research
Affiliated Computer Services May 2004 - Present
ACS 2003 - Present
Education
DePaul University 1999 — 2000
BS, Computer Science
CACI International Inc February 2010 - Present
CACI December 2003 - Present
CSC September 2002 - November 2003
ACS December 1997 - August 2002
Intellisource 1997 - 2000
Indus Corporation June 1994 - November 1997
Skills
Price-to-Win, Pricing Strategy, Pricing, Financial Analysis, Corporate Finance, Pricing Analysis, Price to Win, Fixed Price, strategic pricing, Managerial Finance, Process Improvement, Government Procurement, Business Strategy, DoD, Government Contracting, Business Analysis, FAR, Analysis, Program Management, Management
Education
George Mason University 1991 — 1994
Master of Business Administration (MBA)
Delhi University 1987 — 1990
Bachelor of Science (BS)
Domino's Pizza January 2010 - Present
Yankee Candle Company January 2010 - Present
RBS Citizens Bank NA December 2003 - December 2009
Domino's Pizza September 2002 - December 2003
ACS January 2002 - September 2002
EDS, MCI Worldcom December 1996 - January 2002
MCI Worldocm 1998 - 2000
MCI 1998 - 1999
ProMark One Marketing Inc. June 1995 - May 1996
Education
University of Phoenix 2006 — 2009
Eckerd College 1993 — 1994
Eckerd College 1993 — 1994
Loyalsock 1989 — 1993
ACS Learning Services April 2008 - Present
ACS a Xerox Company 2007 - Present
ACS February 2007 - March 2008
Cintas 2005 - 2006
Hewitt Associates 2002 - 2005
Accenture July 1991 - September 2003
Education
Xavier University (PH) 2006 — 2008
Masters in Education, Human Resource Development
Xavier University 2006 — 2007
DePaul University
Sutter Health August 1995 - Present
ACS 1996 - 2009
Skills
T1
Education
. 1990 — 2001
De Anza College 1991 — 1994
A.A, G.E.
Information Services Group 2012 - Present
TPI 2005 - 2012
ACS 2002 - 2005
BearingPoint 2001 - 2002
Arthur Andersen LLP 1994 - 2001
Skills
Outsourcing, Shared Services, Management Consulting, Business Transformation, Business Process..., Offshoring, BPO, Governance, Change Management, Process Improvement, Vendor Management, Strategy, Business Process, Program Management, Business Analysis, Organizational Design, Financial Modeling
Education
DePaul University 1995 — 1996
MSA, Accounting
The University of Chicago 1990 — 1994
BA, Economics
Farmers Group Insurance & Financial Solutions- No.1 Commercial Lines Insurance Agency in Southern CA September 2014 - Present
Leadership Consultant December 2012 - May 2014
Xerox Services 2010 - December 2012
Xerox Services May 2008 - August 2011
ACS November 2005 - May 2008
Electronic Data Systems November 2004 - November 2005
Electronic Data Sysytems January 2004 - November 2004
Raytheon Technical Services Company May 2002 - January 2004
Electronic Data Systems June 2001 - May 2002
United States Marine Corps 1972 - 2001
Skills
Leadership Development, International Management, Training Delivery, Organizational..., Communication Skills, HR Outsourcing, Corporate Recruiting, Global Sourcing, Global Management, People Skills, Knowledge Sharing, Issue Identification, Issue Resolution, Problem Analysis, Resource Management, Asset Managment, Growth Management, Motivated self-starter, Motivational Speaking, Outsourcing, Talent Acquisition, BPO, Vendor Management, Strategy, Personnel Management, Training, IT Outsourcing, IT Strategy, Program Management, Service Delivery, Leadership, Recruiting, Temporary Placement, Coaching, Hiring, Technical Recruiting, Onboarding, Operations, Internet Recruiting, Integration, Applicant Tracking..., Sourcing, Project Management, College Recruiting, Networking, Workforce Planning
Education
Webster University
Master of Business Administration (MBA), Business Administration, Management and Operations
Naval War College
Masters, National Defense and Stragetic Studies, N/A
East Texas Baptist University
Bachelor of Science (BS), Business Administration and Management, General
Peak10 October 2012 - Present
Velocity Technology Solutions April 2011 - October 2012
ACS, a Xerox Company 2010 - April 2011
ACS November 2008 - April 2011
IDS Scheer October 2006 - November 2008
ACS/Bluestar Solutions April 2004 - September 2006
Osprey 2000 - 2004
Skills
Solution Selling, Enterprise Software, SaaS, ERP, Business Development, Account Management, CRM, Business Intelligence, Salesforce.com, Process Improvement, Project Management, New Business Development
Education
Drexel University
BS
Loyola University Maryland
MBA, Finance
University of Washington November 2013 - Present
Group Health Cooperative November 2011 - Present
TCC Software Solutions September 2010 - July 2011
U. S. Census Bureau April 2010 - September 2010
ACS July 2007 - February 2008
ACS Healthcare Solutions October 2000 - June 2007
Skills
Project Management, Program Management, Business Process..., Leadership, Requirements Analysis, Business Development, CRM, Healthcare, Management, Process Improvement, Operations Management, Proposal Writing, Strategy
Education
Temple University 1978 — 1980
MPA, Public Administration
Drexel University 1968 — 1973
BS, Political Science
Project Management Institute
PMP, Project Management
ACS March 2008 - Present
IBM July 2004 - March 2008
Alphablox August 2002 - July 2004
CDW January 2001 - August 2002
Skills
Solution Selling, New Business Development, SaaS, Virtualization, Direct Sales, Account Management, CRM, Sales Management, Enterprise Software, Professional Services, Cloud Computing, Business Intelligence, Channel Partners, Managed Services, Sales, Disaster Recovery, Management, Security, Integration, Sales Process
Education
Ecole supérieure de Commerce de Rennes 1999 — 2000
International Business
University of Northern Iowa 1994 — 1999
Management, Business
Davenport Central
RHA/CCTS Pediatric Psychology TraineeMunroe-Meyer Institute2005 - 2006
ACS 2002 - 2005
ACT 2002 - 2003
Clarinda Academy 2000 - 2001
Education
Doane College 2003 — 2006
Masters of Arts, Counseling
University of Nebraska at Kearney 1995 — 1999
ACS
Skills
Process Improvement, Team Building, Customer Service, Access, Strategic Planning, Leadership, Event Planning, Social Networking, Marketing
Education
Dekalb Community College 1992 — 1994
International School of Nails, Skin, and Massage Therapy
Leo Burnett 2008 - Present
ACS 2004 - 2006
Skills
Mobile Applications, .NET, Web Development, Web Applications, JavaScript, jQuery, Web Services, Software Development, Neo4j, Djanjo, ElasticSearch, HTML 5, CSS, Microsoft SQL Server, Team Leadership, HTML, AJAX, Mobile Devices, C#, F#, XML, Android Development, ASP.NET MVC, Android, Visual Studio, ASP.NET, MVC, Git, Drupal, MySQL, CMS, REST, PostgreSQL, PHP, Python, T-SQL, Software Design, Software Architecture, Software Troubleshooting, HTML5
Education
DePaul University 1988 — 1992
BA, Political Science
Kenwood Academy 1983 — 1986
Moda Health May 2013 - Present
The ODS Companies September 2012 - May 2013
Softworld October 2011 - July 2012
Ultramatics January 2011 - September 2011
VIVA USA Inc November 2009 - January 2011
VIVA USA INC January 2009 - May 2009
Resource 1 March 2008 - November 2008
ACS November 2006 - February 2008
ABN AMRO 2001 - 2006
Education
DePaul University 1998 — 1999
Certificate, Computer Career Program
St. Ambrose University 1993 — 1995
Business Administration
University of Missouri-Columbia 1986 — 1991
B.A., Communications, Radio/TV
R.H. Donnelley December 2006 - Present
ACS October 1996 - December 2006
Mellon HR Solutions 1996 - 2006
Education
East Carolina University - College of Business 1988 — 1994
Atos July 2015 - Present
Affiliated Computer Services, A Xerox Company 2004 - Present
ACS, a Xerox Company 2004 - Present
ACS June 2004 - June 2015
Allegiance Telecom 2000 - 2003
Excel Communications 1999 - 2000
MCI/Worldcom 1997 - 1999
Winstar Gateway Network 1995 - 1997
Skills
Financial Analysis, Budgeting, Process Improvement, Billing, IT Outsourcing, Business Analysis, Forecasting, Financial Reporting, Team Leadership, Outsourcing, Quality, Telecommunications, Teamwork, Account Management, Budgets, Business Process..., Accounting, Managerial Finance, Hyperion Enterprise, JDE Enterprise One, Financial Accounting, Analysis, Variance Analysis, General Ledger, Internal Controls, Essbase, Accounts Receivable, Sarbanes-Oxley, Accounts Payable, Finance, Account Reconciliation, Sarbanes-Oxley Act, Cost Accounting, Auditing, Strategic Financial..., Offshore Outsourcing, Telecommunications..., Program Management, Team Management, Leisure Travel, Motivated self-starter
Education
Delta State University 1984 — 1988
BBA, Accounting, MIS
Greenwood High School 1980 — 1984
Lockheed Martin October 2010 - Present
L-3 Communications November 2009 - October 2010
Independent Consultant July 2009 - November 2009
CSC July 2008 - July 2009
Lexmark International, Inc. July 2006 - July 2008
ACS September 2003 - July 2006
Accenture September 1997 - September 2003
US Army May 1990 - September 1997
Education
Eastern Kentucky University 1986 — 1990
Freddy Carrillo February 2013 - Present
X Technologies, Inc. September 2011 - February 2013
MedPro Technologies, LLC January 2011 - September 2011
SpecPro, Inc. September 2007 - January 2011
TerraHealth, Inc. August 2004 - September 2007
Lockheed Martin September 2000 - August 2004
ACS 2000 - 2002
Affiliated Computer Services September 2000 - August 2001
RBC Music Company, Inc. October 1988 - October 1999
Skills
Business Development, Proposal Writing, Collateral, Technical Writing, Proposal Process..., RFP Analysis, Training, Marketing, Government Contracting, Project Management, Leadership, Management, Program Management, Strategic Planning, Team Building, New Business Development, Web Design, Consulting, Government, Microsoft Office, Public Speaking, Executive Management, Team Leadership, Process Improvement, Management Consulting, Requirements Analysis, Integration, DoD, Analysis, Strategy, Cross-functional Team...
Education
Trinity University 1994 — 1996
faculty, Jazz Studies
Texas State University 1974 — 1978
Music Education
St. Mary's University 1972 — 1978
Del Mar College 1972 — 1974
Music Education
McCollum High School 1969 — 1972
Xerox January 2005 - Present
Captiva Software 1999 - 2005
ACS 1989 - 1998
ACS 1989 - 1998
Skills
Databases, Software Project..., Visual Basic, Requirements Analysis, SDLC, Integration, Software Development, Microsoft SQL Server, Business Analysis, Solution Architecture, Disaster Recovery, Enterprise Software, SharePoint, .NET, SQL, Process Improvement, IT Strategy, Enterprise Architecture, Project Management, Program Management, C#, VMware, ASP.NET, Requirements Gathering, Visio, Vendor Management, Management, Agile Methodologies
Education
Eastern Kentucky University 1985 — 1989
Bachelor of Business Adm, Computer Information Systems
Incredible Technologies May 2015 - Present
Incredible Technologies January 2015 - Present
WMS Gaming October 2013 - October 2014
Scientific Games October 2012 - October 2014
ACS February 2011 - May 2012
JCM Global October 2009 - February 2011
Aristocrat June 2007 - July 2009
Harrah's Entertainment August 2004 - February 2007
Fleet Bank January 2000 - August 2002
Donaldson, Lufkin & Jenrette March 1998 - January 2000
Skills
Casino, Gambling, Gaming Industry, Strategic Planning, Business Strategy, Product Management, Team Building, Marketing Strategy, Forecasting, New Business Development, Competitive Analysis, Online Gaming, Start-ups, Business Development, Strategic Partnerships, Team Leadership, Executive Management, Marketing, Budgets, Product Marketing, Sales, Gaming, Cross-functional Team..., Hospitality, Online Gambling, Leadership, Management, Email Marketing, Operations Management, Online Advertising, Strategy, P&L Management, E-commerce, CRM, Salesforce.com, Product Development, Account Management, Contract Negotiation, Direct Marketing, Market Analysis, Business Planning, Customer Acquisition, Market Research, Analytics, International Sales, B2B, Sales Management, Database Marketing, SaaS, Pricing
Education
Vanderbilt University - Owen Graduate School of Management 2002 — 2004
MBA, Finance and Strategy
Duke University 1990 — 1994
BA, English
TIAA-CREF December 2010 - Present
TIAA-CREF October 2010 - December 2010
TIAA-CREF August 2010 - October 2010
REF Computer Corp January 2009 - August 2010
ACS May 2005 - January 2009
Mellon Financial January 1993 - May 2005
MTA-Long Island Bus September 1986 - January 1993
Hazeltine Corporation October 1985 - September 1986
United States Air Force-Civilian October 1984 - October 1985
Skills
SDLC, COBOL, JCL, Business Analysis, Mainframe, Vendor Management, SQL, VSAM, Requirements Analysis, PMP, CICS, IBM Utilities, TSO, DB2, Oracle, Process Improvement, SharePoint, MVS, Integration, Disaster Recovery
Education
Grumman Data Systems 1983 — 1984
Certificate, Computer Programming
Dowling College 1976 — 1980
BS, Aeronautics
QualityIQ (Risk Management & Fraud Controls) August 2003 - Present
ACS 2010 - 2011
Global Concepts 2003 - 2004
Education
Duke University - The Fuqua School of Business 1985 — 1987
MBA, Business
Affiliated Computer Services 2003 - Present
ACS August 2010 - August 2012
Affliated Comuter Services 2003 - 2011
Skills
Customer Relations, Adult Education, Customer Service, Mentoring, Coaching, Windows, Problem Solving, Outlook, Time Management, Call Center, Team Leadership, Word, Hiring, Call Centers, Quality Assurance, Microsoft Word, Training, System Administration, Team Building, Software Documentation, Data Analysis, Performance Management, Leadership, Analysis, Change Management, Leadership Development, Employee Relations, Staff Development, Business Analysis, Organizational..., Visio, Employee Training, Program Management, Management, PeopleSoft, Interviews, Human Resources, Recruiting, Onboarding, Training Delivery, Team Management, Employee Benefits, CRM, Talent Acquisition, BPO, College Recruiting, Operations Management, Technical Recruiting, Internet Recruiting, Talent Management
Education
DeVry University 1983 — 1984
Manton Consolidated 1976 — 1983
TVA January 2007 - Present
ACS October 2006 - December 2006
EDS, an HP Company August 2000 - October 2006
Philips Consumer Electronics December 1994 - August 2000
philips consumer electronics 1994 - 2000
philips consumer electronics 1994 - 2000
EDS, an HP Company January 1990 - December 1994
Education
East Tennessee State University 1983 — 1986
B.S., Mathematics
Tennessee Technological University 1981 — 1983
Computer Science
Xerox August 2012 - Present
ACS February 2007 - July 2012
Affiliated Computer Services A Xerox Company February 2005 - July 2012
Education
Eastern Kentucky University
Bachelor of Science (BS), Law Enforcement Intelligence Analysis
Atos September 2006 - Present
Xerox 2006 - Present
Affiliated Computer Services September 2003 - Present
ACS 2003 - Present
Duquesne Light Company May 1989 - September 2003
Duquesne Light Company 1989 - 1999
Skills
ISO 20000, Process Improvement, Disaster Recovery, ITIL, Risk Assessment, Business Analysis, Change Management
Education
Duquesne University 1997 — 1999
Bachelors, IT / Communication
Duquesne University 1997 — 1999
Bachelor of Science (B.S.), Professional Studies - Communications & IT
SciMetrika, LLC August 2010 - October 2010
Talecris via HR First April 2008 - December 2008
ACS August 2007 - October 2007
Manpower June 2006 - September 2006
PHE February 2003 - April 2005
Employment Security Commission January 2002 - July 2002
Nortel 1997 - 2001
Nortel Networks 1995 - 1997
Education
Duke University 2009 — 2009
certificate
North Carolina State University
BA
The Depository Trust & Clearing Corporation July 2006 - April 2014
ACS June 2000 - July 2006
Computer Systems Development October 1998 - June 2000
Zangara Dodge April 1995 - October 1998
Skills
Troubleshooting, Microsoft Office, Software Documentation, Disaster Recovery, Data Center, ITIL, JES2, JES3, MVS, Peregrine, VTAM, CA Scheduler, Jobtrac, HP Openview, SYSPLEX, CA7, Netcool, SAR, MIMGR, SDSF, VPS, CICS, DB2, IMS, CA-Scheduler, IMS DB/DC, ISPF, Mainframe, TSO, Visio, z/OS, Incident Management, JCL, AIX
Education
Tarrant County College 2008 — 2012
AAS, Internet Security Technology
Central New Mexico Community College 1993 — 1995
Certification, Automotive Technology
Eastern New Mexico University 1989 — 1991
Associate's degree, Music/Theatre
NJ Division of Child Protection and Permanency/Dept. of Children and Families May 2007 - Present
ACS February 2000 - September 2006
Skills
Child Mental Health, Child Development, Adolescents, Mental Health, Case Management Services, Social Services, Case Management
Education
Delaware State University 1992 — 1996
BA, Sociology/Criminal Justice
Havas North America April 2009 - Present
ACS April 2005 - February 2009
Black Mountain Management 2000 - 2005
Skills
Project Management, Management, Software Documentation, Customer Service, Administration, Research, CRM, Human Resources, Employee Benefits
Education
Drew University 1980 — 1984
BA, Behavoiral Sciences
Richmond College, London, England
Xerox Intellinex, LLC April 2015 - Present
Hertz Corporation September 2013 - January 2015
Hertz July 2012 - May 2013
ACS July 2008 - July 2012
Hertz Local Edition November 1992 - July 2008
The Hertz Corporation March 1976 - July 2008
Hertz Local Edition 1992 - 2008
Hertz Corporation June 1989 - November 1992
Skills
Coaching, Performance Management, Training, Customer Service, Customer Satisfaction, Team Building, Soft Skills, Sales, Sales Management, Onboarding, Strategic Planning, Profit, Operations Management, Budgets, Change Management, Inventory Management, Income Statement, Leadership Development, Employee Relations, Recruiting, Project Management, Management, Customer Retention, Human Resources, Interviews, Team Leadership
Education
Eastern Michigan University 1971 — 1975
B of S, Education
SNJ Properties, LLC October 2004 - Present
Continental Automotive Systems March 2011 - June 2013
Chrysler Group LLC April 2010 - March 2011
Chrysler Group LLC July 2009 - April 2010
Chrysler January 2007 - March 2009
Chrysler, LLC 2007 - 2009
ACS 2008 - 2008
DaimlerChrysler June 2004 - January 2006
Equis 2004 - 2005
Skills
Financial Analysis, Accounting, Process Improvement, Analysis, Budgets, Corporate Finance, Variance Analysis, General Ledger, Account Reconciliation, Management, Due Diligence, Leadership, Accounts Payable, Mergers & Acquisitions, Project Planning, Business Process..., Negotiation, Strategy, Cash Management, Internal Audit, SAP, Forecasting, GAAP, Sarbanes-Oxley Act, Managerial Finance, Cash Flow, Finance, Financial Forecasting, Cost Accounting, Risk Management, Financial Accounting, Financial Modeling
Education
Eastern Michigan University 1985 — 1990
BBA, Accounting
Intel Corporation January 2014 - Present
Intel Corporation August 2011 - December 2013
Intel February 2007 - August 2011
ACS 2000 - 2007
Affiliated Computer Services 2000 - 2007
Skills
SAP Netweaver, SAP BW, IT Management, Data Center, SAP R/3, ECC, Cloud Computing, ERP, Integration, SAP Basis, ITIL, SAP
Education
DeVry University 2009 — 2014
Bachelor of Science (BS), Computer and Information Sciences and Support Services
University of Advancing Technology 1996 — 1997
Associate of Arts (A.A.), Multimedia
UPMC December 2006 - Present
Avon Cosmetics 2009 - 2010
Linkia, LLC July 2004 - November 2006
ACS June 2003 - March 2004
Highmark Life and Casualty 2003 - 2003
CIGNA Group Insurance 1998 - 2001
Education
Mansfield University of Pennsylvania 1989 — 1993
BA, Music Merchandising
Duquesne University 1988 — 1989
Music Performance
ACS November 1988 - Present
Skills
Project Management, Troubleshooting, Process Improvement, Microsoft Office, Active Directory, Project Planning, Engineering, System Administration, IT Management, Change Management, Windows, Network Administration, Strategic Planning
Education
DeVry University-Georgia 1985 — 1988
Bachelor in Electronic Engineering Technology, Electrical and Electronics Engineering
North Georgia College and State University 1982 — 1984
Division of Family Resources August 2011 - Present
ACS May 2009 - August 2011
Ladoga Academy December 2008 - April 2009
Department of Child Services April 2007 - February 2008
Families United,Inc July 2005 - March 2007
Home Team Advantage May 2003 - April 2005
Skills
Group Therapy, Case Managment, Treatment, Crisis Intervention, Child Development, Child Welfare, Cpr Certified, Teaching, Management, Therapists, Customer Service, Coaching, Team Building, Microsoft Office, Strategic Planning, Budgets, Team Leadership, Microsoft Excel, Public Speaking
Education
Eastern Kentucky University 1998 — 2002
B.S., Correctional and Juvenile Justice Studies
United Airline February 2012 - August 2014
JPMorgan Chase August 2011 - February 2012
CCC Information Services July 2011 - August 2011
ACS October 2005 - August 2009
Skills
Airlines, Software Documentation, Process Improvement, Training, Call Centers, Computer Hardware, Operating Systems, SharePoint, Teamwork, Outlook, Analysis, Customer Service, Team Leadership, Visio, Troubleshooting, Team Building, Leadership, Access, MS Project, Windows, Contract Management, Operations Management, Quality Assurance, Microsoft Excel, VPN, HTML, Microsoft Word, Microsoft Exchange, AS400 system, Lotus Notes, Bomgar, HP Service Manager, Active Directory, Technical Support, Help Desk Support, Windows 7, Windows XP, Customer Satisfaction, Software Installation, CRM, Program Management, Databases, Vendor Management
Education
DeVry University-Illinois 2010 — 2012
Bachelor's degree, Technical Management Major in Business Information Systems, 3.4
TOA Electic USA, Inc Executive AdministratorAlltechJanuary 2006 - October 2007
ACS August 2002 - January 2006
Education
Eastern Kentucky University 1997 — 2002
BBA, Computer Information Systems
CTDI April 2008 - Present
ACS 2000 - 2008
Energy Electric Cable/Anicom 1991 - 2001
GNWC 1987 - 1991
Skills
Telecommunications, Wireless, Contract Negotiations, Team Leadership, Sales Management, Account Management, New Business Development, Business Development, Sales Operations, Contract Negotiation, Key Account Management, CDMA, Cellular Communications, Start-ups, Professional Services, Management, IP, Integration, Sales, VoIP, Solution Selling, Selling, Operations Management, Direct Sales, Product Management, Managed Services, Product Marketing
Education
DePaul University 1980 — 1984
BA, Business Communications
St. Joseph High School
Symetra May 2014 - Present
ACS July 2008 - May 2014
Boeing July 2000 - October 2006
Skills
Technical Support, SQL, Requirements Analysis, Agile Methodologies, Integration, Microsoft SQL Server, Software Development, SDLC, Business Analysis, XML, Unix, ITIL, Business Intelligence, Enterprise Architecture, Software Project..., Vendor Management, SharePoint, Visio, Disaster Recovery, Java
Education
Edmonds Community College 2007 — 2008
Network Technology
TransCore February 2015 - Present
Electronic Transaction Consultants April 2012 - February 2015
ACS June 2008 - July 2009
ACS Inc. October 2005 - June 2008
PRWT Services, Inc. January 2003 - October 2005
Skills
Integration, Operations Management, Process Improvement, Program Management, Project Management, Project Planning, Quality Assurance, Strategic Planning, Change Management, Call Center, Requirements Analysis, Business Analysis, Team Building, Contract Negotiation, Outsourcing, Strategy, Troubleshooting, Business Development, Management, Business Process..., Analysis, Vendor Management, Leadership, Team Leadership, Telecommunications, CRM, Call Centers
Education
DeVry University
Bachelor's degree
Kean University
Master of Business Administration (MBA) - in progress
Employbridge September 2010 - Present
Brink's Home Security / ADT January 2006 - September 2010
ACS January 2005 - January 2006
Cendant February 1999 - January 2005
Skills
Coaching, Staff Retention, Applicant Tracking..., Employee Relations, Human Resources, Onboarding, Management, Performance Management, Recruiting, Temporary Staffing
Education
East Tennessee State University 1994 — 1999
Bachelor of Science, History
Department of Treasury October 2006 - Present
ACS State Health Care December 2002 - October 2006
ACS 2002 - 2006
Education
DeVry University 2006 — 2010
Natural Grocers by Vitamin Cottage April 2009 - July 2014
Natural Grocers by Vitamin Cottage April 2007 - March 2009
Natural Grocers by Vitamin Cottage November 2003 - March 2007
Analysts International Corporation (AIC) January 2003 - February 2004
Jones Knowledge 2002 - 2002
Dex Media (Qwest Dex, US WEST DEX) 1995 - 2001
Command Staffing, Inc. 1993 - 1995
Thompson & Knight LLP 1992 - 1993
ACS 1989 - 1992
MBank Dallas 1985 - 1989
Skills
Network Administration, Telecommunications, Servers, System Administration, Troubleshooting, Cisco Technologies, Watchguard, Microsoft Office, Unix, Networking, Photography
Education
Eastfield College
Electrical, Electronics and Communications Engineering
Richland College
Computer Programming
Perfectly Transcribed May 2014 - Present
Ledcor May 2012 - May 2013
ACS February 2009 - September 2009
People Bank August 2008 - December 2008
Lovat May 2007 - December 2007
Skills
Negotiation, Merchandising, Microsoft Office, Time Management, Teamwork, Microsoft Excel, Inventory Management, Retail, Sales, PowerPoint, Customer Service, Management
Education
Durham College
Certification, Legal Transcription, PASS
Humber College 2003 — 2007
Advanced Business Administration Diploma, Small Business Administration/Management, 3.0
Humber College 2003 — 2007
Diploma, Accounting, 3.0
Eastern State Hospital November 2010 - Present
Pikeville Medical Center March 2010 - October 2010
Fayette-County Health Department June 2008 - March 2010
National College August 2009 - November 2009
Marymount Medical Center January 2004 - June 2005
ACS January 1987 - August 1997
Education
Eastern Kentucky University
Bachelor of Science, Health Services Administration - option in Health Information Management
currently Unemployed August 2012 - Present
ACS,A Xerox Company September 2011 - August 2012
ACS September 2011 - August 2012
Starbucks September 2006 - August 2008
Starbucks Coffee September 2006 - August 2008
Pechanga Casino and Resort April 2005 - March 2006
Pechanga Casino and Resort April 2005 - March 2006
Muckleshoot Indian Casino September 1994 - March 2005
Muckleshoot Indian Casino September 1994 - March 2005
Skills
Cashiering, Cash Handling Experience, Time Management, PowerPoint, Data Entry, Cash Register, Phone Etiquette, Telephone Skills, Inventory Management, 10 Key, Customer Satisfaction, Inventory Control, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Team Building, Social Networking, Sales, Filing, Budgets, Process Scheduler, Critical Thinking, Medical Terminology, Retail Sales, Clerical Skills, Cpr Certified, Multi-line Phone, Medical Records, Appointment Scheduling, Administrative..., Highly detail oriented, Receptionist Duties, Clerical Work, Fax, File Management, Spreadsheets, Copying, Office Equipment, Inventory, Schedules, Dependable Team Player, Internet Explorer, Scanners, Supply Ordering, Vital Signs, New Hire Training, Medical Billing
Education
DeVry University 2007 — 2012
Associate of Science Degree, Health Information Technology
DeVry University 2007 — 2012
Associate of Science Degree, Health Information Technology
DeVry Univesity 2008 — 2011
Associate of Arts (AA), Health Informational Technology
ACS September 2009 - Present
ACS February 2007 - Present
Idealease March 2006 - January 2007
Service resource March 2001 - January 2006
Weber Marking Systems 1998 - 2000
CCS Mortgage December 1997 - July 1998
Applied Systems April 1994 - December 1997
Skills
Requirements Analysis, SQL, HTML, SQL Server, Windows, Web Services, WCF, VB.NET, .NET, T-SQL, Visual Studio, Visual Basic, Software Development, Databases, ASP.NET, C#, Microsoft SQL Server, TFS, XML
Education
Governors State University 1994 — 2004
BA, Computer Science
DePaul University 2003 — 2003
.Net Developer Program
Harper College 1997 — 2003
Computer Science
Kee Business College 1984 — 1985
Business Computer Administration
El Diario de El Paso August 2012 - Present
El Diario de El Paso July 2011 - Present
ACS October 2008 - May 2011
DATAMARK, Inc. August 2005 - February 2008
Skills
Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Troubleshooting, PowerPoint, Windows, Process Improvement, Project Planning, Team Building, Strategic Planning, Payroll, Invoicing, Accounts Payable, Human Resources, QuickBooks, Administration
Education
El Paso Community College
Associate's degree, Business Administration and Management, General
The University of Texas at El Paso
Business Administration and Management, General
CKMS/University of Kentucky June 2006 - Present
McCloud Claims Service August 1997 - November 2005
ACS May 1984 - July 1994
Skills
HIPAA, Medicare, Medicaid, ICD-9, Medical Coding, CPT, Customer Service, Medical Terminology, EHR, EMR, Managed Care, Healthcare Management, Health Insurance, Medical Records, Public Speaking, PowerPoint
Education
Eastern Kentucky University 1979 — 1983
BBA, Business Administration
Sheldon Clark High School 1976 — 1979
High School Diploma, College Prep
LTD Financial Services February 2013 - Present
ACS August 2008 - July 2011
Skills
Customer Service, Call Center, Microsoft Office, Word, PowerPoint, Teamwork, Telephone Skills, Retail, Data Entry, Microsoft Outlook
Education
DeVry University-Texas 2009 — 2012
Bachelor of Science, Business, Management, Marketing, and Related Support Services
Capstrat November 2010 - March 2014
Deutsche Bank 2014 - 2014
ACS November 2010 - December 2011
United Cellular June 2010 - October 2010
Food Lion December 2005 - August 2010
Purple Elephant December 2009 - February 2010
Skills
Computer Hardware, Customer Service, Software Installation, Help Desk Management, Help Desk Support, XP, Networking, Windows 7, Troubleshooting, Pre-sales Technical..., Apple Technical Support, Apple Remote Desktop, Windows Remote Desktop, Microsoft Office, Office 2010, Microsoft Office 2007, AV systems, Group Policy, Microsoft Exchange, System Administration, Laptops, Windows XP, VPN, Servers, Printers, OS X
Education
New Horizons Learning Center 2012 — 2012
A plus certification
ECPI University 2008 — 2010
AS Degree, Electronic Engineering Technology
Amdocs May 2012 - Present
Artech 2011 - 2012
Openet 2011 - 2011
Primedia 2010 - 2011
ACS 2000 - 2001
Skills
SDLC, Quality Center, SQL, Testing, Telecommunications, Project Management, Unix
Education
Keller Graduate School of Management of DeVry University 1999 — 2002
Master of Business Administration (MBA)
DeVry University-Texas 1987 — 1989
Bachelor of Applied Science, Computer Information System
Xerox October 2014 - Present
Active Health Management June 2014 - September 2014
Cognizant Technology Solutions 2013 - May 2014
Consultec / ACS / Xerox February 1993 - August 2013
ACS 2000 - 2010
Consultec 1993 - 2000
Skills
Requirements Analysis, Business Analysis, Requirements Gathering, Visio, Software Project..., Systems Analysis, SharePoint, SQL, Vendor Management, Business Requirements
Education
East Tennessee State University 1979 — 1983
Bachelor's of Science, Computer Science
acs 2006 - 2011
Central Intelligence Agency December 2000 - January 2002
National Security Agency October 1981 - October 1996
United States Air Force June 1960 - January 1981
Skills
Songwriting, Composition, Music Production, Band, Recording, Music Industry, Songs, Studio Recording, Classical, Singing, Music Theory
Education
Defense Language Institute East Coast, Washington, DC 1988 — 1989
Albanian Language and Literature
University of Maryland College Park 1961 — 1977
Bachelor of Arts (B.A.), Slavic Languages, Literatures, and Linguistics, General
Defense Language Institute 1974 — 1975
Modern Standard Arabic
Defense Language Institute 1970 — 1971
Advanced Serbo Croation History, Political Science, Culture
Syracuse University 1960 — 1961
n/a, Serbo-Croatian
4C Web June 2003 - Present
ACS February 2001 - June 2003
neoButler September 1999 - January 2001
GTE October 1997 - September 1999
GTE Data Services January 1996 - September 1997
Metro Information Services August 1994 - January 1996
SAIC June 1990 - April 1994
Skills
Software Development, Windows, Network Administration, Management, Website Development, Web Design, Antivirus, Start-ups, Cloud Computing, Strategic Partnerships, Web Applications, Entrepreneurship, JavaScript, Software Design
Education
Duke University 1990 — 1992
PhD candidate, Theoretical Phyics / Applied Mathematics
North Carolina State University 1986 — 1990
Bachelor of Science (B.S.), Physics / Mathematics, Summa Cum Laude
3 Phoenix, Inc. November 2013 - Present
U.S. Navy May 2013 - October 2013
3 Phoenix, Inc. March 2011 - May 2013
Cisco Systems (Contractor) August 2010 - February 2011
ACS June 2010 - August 2010
US Navy January 2001 - July 2010
US Navy June 1999 - December 2001
US Navy July 1996 - June 1999
Skills
Networking, DoD, Security Clearance, Troubleshooting, System Administration, Military, Information Assurance, Integration, Security, Testing, Government, Program Management, Information Technology, CompTIA Security+, Systems Engineering, Network + Certified, Information Security, Security + Certified, CISCO Unified..., Juniper Junos IOS, Apple Certified Support..., Red Hat Linux, Ubuntu, Windows 7, Windows Server, Windows XP, OS X, Service Desk, Group Policy, Wireless Networking, Microsoft Office, Navy
Education
Strayer University 2011 — 2016
Master's Degree, Computer and Information Systems Security/Information Assurance
ECPI College of Technology 2006 — 2010
B.S, Networking & Security Management
Fujitsu North America January 2012 - Present
Blue Cross and Blue Shield of North Carolina November 2008 - January 2012
ACS 2006 - 2008
Affliated Computer Services 2006 - 2008
Skills
Troubleshooting, Technical Support, Data Center
Education
Durham Technical Community College
Electronic Engineering and Related Technologies
Intel Corporation March 2012 - January 2014
Intel Corporation March 2012 - January 2014
ACS 2011 - 2012
Education
DeVry University 2012 — 2014
NSA, Information Technology
ACS August 2011 - Present
ACS XEROX Company 2011 - 2012
ACS Healthcare Provider Solutions 2011 - 2012
Molina Healthcare 2006 - 2011
Molina Healthcare 2006 - 2011
UnitedHealthcare 2004 - 2006
Molina Healthcare 2002 - 2006
Molina Healthcare 2002 - 2006
Molina Healthcare 2002 - 2006
Education
Devi Ahilya Vishwavidyalaya
BS, Mechanical Engineering
club corp December 2006 - Present
acs August 2004 - September 2005
The French Room at Hotel Adolphus January 1998 - July 2004
Skills
Menu Development, Menu Engineering, Fine Dining, Culinary Skills, Menu Costing, Restaurant Management, Food Safety, Food Cost Analysis, Banquet Operations, New Restaurant Openings, ServSafe, Recipes, F, Culinary Management, Food Preparation, Sauces, Banquets
Education
El Centro College 1997 — 2003
Longview High School
Dallas County Schools Field Service TechnicianESP ServicesDecember 2011 - July 2012
L-3 Communications Integrated Systems December 2008 - November 2011
American Business Electronics August 2007 - July 2008
ACS January 2007 - July 2007
Thomas Protective Service January 2005 - December 2006
Onsite Aviation (Bell Helicopter) October 2003 - March 2004
US Navy October 1992 - October 2002
Skills
Avionics, Security Clearance
Education
DeVry University-Texas 2005 — 2007
Associate of Science (AS), Electronics and Computer Tech
Areospace Industrial Training Partnership 2003 — 2003
Certificate of Completion, Aircraft Assembly
"A" School 1993 — 1993
Certification, Basic and Advance Avionics
Express Scripts 2011 - Present
GHS August 2004 - August 2011
ACS July 1999 - August 2004
Skills
Account Management, Pharmacy Benefit..., Staff Supervision, Pharmacy Manager, Staff Pharmacist
Education
Drake University 1985 — 1989
Bachelors degree of Science, Pharmacy
Denison High School 1981 — 1985
East Denver Church of God August 2008 - Present
Self-employed January 1991 - Present
ACS January 1991 - Present
Skills
CRM, Microsoft Office, Requirements Gathering, Management, Project Management, Network Administration, Network Design, Wireless Networking, Life Coaching, Pastoral Counseling, Pastoral Care, Pastoral Theology
Education
DeVry University 1997 — 2000
Computer/Information Technology Administration and Management
Mid-America Christian University 1987 — 1991
Theoology and pastoral studies
Jordan Drug, Inc. August 1999 - Present
Lee Co. Constant Care 1994 - 1998
ACS 1984 - 1994
Education
Eastern Kentucky University 1980 — 1982
Accounting and Business/Management
Lees Junior College 1978 — 1980
Accounting and Business/Management
American Express March 2000 - September 2013
American Express, UT Customer Care Professional March 2000 - September 2013
ACS March 1996 - March 2000
Education
Salt Lake Community College 2013 — 2015
Medical Office Management/Administration
Salt Lake Community College
Eastern Michigan University 1994 — 1996
United States Army
Military police