ACS, a Xerox Company
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ACS, a Xerox Company Employees
ACS A Xerox Company July 2010 - January 2011
Mervyns December 2005 - October 2007
Todays Cleaners 2004 - November 2005
Education
Milan Institute-Bakersfield 2013 — 2014
Esthetician
Santa Barbara Business College-Bakersfield 2007 — 2008
Associate of Science (AS), Medical/Clinical Assistant
Highland High School 2001 — 2005
GED
Firstsource Solutions, USA January 2010 - December 2011
Catholic Health System November 2007 - December 2009
ACS, a Xerox Company January 2003 - November 2007
Ingram Micro October 1992 - December 2002
US Navy July 1971 - January 1996
MDS Health Group September 1988 - November 1992
Skills
Workstations, ITIL, Servers, Service Delivery, Incident Management, Escalation, IT Service Management, IT Operations, SLA, Analysis, IT Management, Planning, Security, Computer Hardware, Deployment, Availability, Business Analysis, Solution Design, Outsourcing, Software Installation, WAN, Business Requirements, Operating Systems, Hardware, Managed Services, Change Control, System Administration, Business Continuity, Decision Support, Microsoft Office, Requirements Analysis, Service Management, Customer Service, Budgeting, Customer Relations, Disaster Recovery, Active Directory, Call Centers, Data Center, Virtualization, Software Documentation, Citrix, Windows Server, System Deployment, Vendor Management, Project Planning, Management, Process Improvement, Integration
Education
Aspen University 2000 — 2002
MBA, Information Systems
Canisius College 1978 — 1980
BS, Accounting
Bryant and Stratton College 1976 — 1978
AOS, Computer Programming
Prime Therapeutics 2014 - Present
New Vision Christian Academy March 2013 - November 2014
ACS, a Xerox Company May 2009 - May 2012
South Bend Community School Coporation November 1999 - April 2008
Skills
Medical Billing, Medical Terminology, Medical Management, Case Managment, Case Management, Public Speaking, Management, Healthcare, Administration, Supervisory Skills, Customer Service, Outlook, Microsoft Excel, Fundraising, Nonprofits, Leadership Development
Education
Ross Medical Education Center-Brighton 2013 — 2015
Associate's degree, Health Services Administration
Kaplan College-Fort Worth 2008 — 2009
MEDICAL ASSIATANT
Ivy Tech Community College-Northcentral 2002 — 2004
MEDICAL ASSISTANT
State Farm January 2013 - Present
Walmart November 2007 - April 2014
ACS, a Xerox Company May 2011 - March 2012
Lord & Collier Property Management 2011 - 2012
ACS, a Xerox Company March 2009 - May 2011
Knight & Dwyer LLC September 2006 - April 2007
Skills
Customer Service, Workers Compensation, Inside Sales, Direct Sales, Data Entry, Claims, Customer Relations, Claims Resolution, Consumer Electronics, Medical Billing, Medical Terminology, Cash Handling, Account Management, Benefits Administration, Office Administration, Telephone Skills, Photo Editing, Team Management, PowerPoint, Excel, Microsoft Office, Employment Law, Government, Business Process, Time Management, Production, Visual Merchandising, Merchandising, Report Writing, Legal Writing, Microsoft Excel
Education
American Public University System 2012 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Florida A&M University 2003 — 2007
Bachelor of Science (B.S.), Political Science and Government
University of Phoenix November 2011 - Present
ACS, A Xerox Company August 2008 - November 2011
Valley Protective Services July 2007 - August 2008
Strategic Alliance Marketing December 2006 - July 2007
Skills
Organization, Dependable Team Player, Operational Efficiency, Leadership, Motivated self-starter, Project Planning, Project Management, Agile Methodologies, PeopleSoft, Quality Assurance, BPEL, Business Analysis, Business Process..., User Acceptance Testing, Business Requirements, Regression Testing, Waterfall, Test Cases, Business Process, Requirements Analysis, Agile Project Management, Team Leadership, Testing, Scrum, JIRA, Student Financial Aid, Process Improvement, Software Quality..., Business Intelligence, Visio, Requirements Gathering, SharePoint, Systems Analysis, Analysis
Education
University of Phoenix 2012 — 2014
Bachelor of Science (B.S.), Business
Mesa Community College 2009 — 2011
Associate of Arts (A.A.), Criminology
Arizona State University 2006 — 2008
American Residential Properties, Inc. September 2014 - Present
Apollo Education Group May 2014 - September 2014
Apollo Group July 2011 - May 2014
Dobson High School February 2013 - April 2013
MJS Designs, Inc. May 2011 - July 2011
ACS, a Xerox Company July 2007 - August 2010
Taco Bell December 2005 - July 2007
Skills
Troubleshooting, Learning Quickly, Adaptability, Electronics, Computer Proficiency, Strongly self-motivated, Oral & Written..., Coaching, Team Building, Beginner C++, Beginner Java, Beginner HTML, Student Financial Aid, Goal Oriented, Microsoft Office, Windows, Technical Support, Communication, Problem Solving, Project Management
Education
University of Phoenix 2012 — 2014
Bachelor of Science (B.S.), Information Technology, 3.83
Arizona State University 2006 — 2011
Bachelor of Science (B.S.), Electronic Engineering Technology, 2.93
TransCanada June 2014 - Present
ACS, a Xerox Company January 2012 - May 2014
ATB Financial April 2010 - August 2011
ATB Financial February 2008 - April 2010
Telvent Canada July 2000 - February 2008
Mount Royal University August 1996 - April 2000
Nuwest Development Corporation April 1979 - October 1982
Haynes Computer Services February 1978 - April 1979
Skills
Needs Analysis, Instructional Design, Business Analysis, Project Management, Supply Chain Management, E-Learning, Learning Management, Instructor-led Training, Training Delivery, Blended Learning, Adult Education, Learning Management..., Strategy, Organizational Learning, Leadership, Training, Hands-on Training, Distance Learning, Change Management, SharePoint, Workshop Facilitation, Program Facilitation, ADDIE, Performance Management, Employee Training, Knowledge Management, Training Needs Analysis, SnagIt, Performance Consulting, Captivate
Education
Athabasca University 2002 — 2007
MDE (Master of Distance Education), Adult Education, eLearning, Instructional Design
Mount Royal College 1994 — 1996
Information Systems
University of Saskatchewan 1972 — 1976
B.A., Economics
Munich Re September 2012 - Present
Star & Shield Services LLC September 2011 - September 2012
American Safety Insurance July 2007 - April 2011
ACS, a Xerox Company February 2006 - July 2007
Assurant Solutions January 2002 - February 2006
Canada Life Assurance Co February 1997 - January 2002
Skills
Reconciliation, General Ledger, Financial Reporting, Insurance, Excel, Accounting, Financial Analysis, Microsoft Office, 10 Key, Account Reconciliation, Internal Controls, PeopleSoft
Education
Albany State University 1989 — 1993
BS, Accounting
Northern Trust Corporation July 2015 - Present
Royal Bank of Scotland November 2013 - February 2015
Goldman Sachs May 2013 - November 2013
Welch Physical Therapy January 2012 - May 2013
ACS, a Xerox Company August 2011 - December 2011
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Teamwork, Team Building, Analysis, Outlook, Customer Service, Process Improvement, Finance, Banking, Management
Education
Arizona State University 2009 — 2011
Bachelor of Science (BS), Exercise and Wellness
Velocity Technology Solutions June 2015 - Present
AT&T Global Services July 2010 - June 2015
ACS a Xerox company March 2004 - August 2010
NIIT January 2003 - March 2004
Osprey Systems August 2001 - January 2003
Lockheed Martin July 1999 - August 2001
Kimball International June 1995 - July 1998
Skills
Enterprise Software, ERP, Outsourcing, SAP, Virtualization, Enterprise Architecture, IT Service Management, Integration, Professional Services, Cloud Computing, IT Strategy, Consulting, SAP R/3, Data Center, Solution Architecture, Information Technology, IT Management, SaaS, SAP Implementation, ITIL, Vendor Management, SOA, IT Operations, IT Outsourcing, Disaster Recovery, Business Intelligence, Business Analysis, Pre-sales, Infrastructure, Managed Services, Business Process, SDLC, Requirements Analysis, Solution Selling, Software Implementation, SAP ERP, Software Installation, Management, Leadership
Education
Arizona State University
Learning Tree
Certified Systems Administrator
US Army
Field Artillery
Office Depot 2007 - 2008
ACS a Xerox Company February 2006 - May 2006
Skills
Child Care Provider, Microsoft Word, Microsoft Excel, 40 wpm, Cashiers, Copying, Fax
Education
Northwest Nannies Institute 2009 — 2009
Nanny
David Douglas High School 2001 — 2005
ACS, A Xerox Company January 2013 - March 2013
Harbor Freight Tools August 2012 - December 2012
Dominion October 2011 - November 2011
Dominion June 2011 - August 2011
Dominion April 2011 - May 2011
Skills
Planograms, Visual Merchandising, Cashiering, Merchandising, Retail, Loss Prevention, Cash Register, Microsoft Word, Retail Sales, Sales, New Store Openings, Inventory Control, Store Operations, Big Box, Customer Service, Inventory Management, Shrinkage
Education
Le Cordon Bleu College of Culinary Arts-Seattle 2014 — 2016
Associate of Applied Science, Baking and Patisserie
Three Rivers Community College 2010 — 2012
Associate of Science (A.S.), Nuclear Engineering Technology/Technician
DERICHEBOURG November 2014 - Present
Metalico / American Catcon October 2013 - October 2014
Sims Metal Management Limited 2012 - 2013
W. Silver Recycling March 2010 - January 2012
ACS a Xerox company 2007 - 2009
Skills
Contract Negotiation, Sales, International Sales, Project Planning, Manufacturing, Operations Management, Marketing, Logistics, Training, Customer Service..., Training Facilitation, Translation, Multilingual, Fully Bilingual, Non-Ferrous Metals, Ferrous Commodities, Procurement, Purchasing, Management, Negotiation, New Business Development, Sales Management, Strategic Planning
Education
DeVry University-Texas 2000 — 2003
Bachelor of Science, Business Administration and Management, General
Universidad Miguel Alemán 1999 — 2000
Licenciatura en derecho(3 semestres)
AZ Tech Radiology September 2015 - Present
ACS a Xerox Company March 2008 - March 2013
ACS a Xerox Company October 2003 - March 2008
Skills
PowerPoint, Microsoft Word, CPR Certified, HIPAA, Customer Service, Data Entry, Healthcare, Data Analysis, Medical Terminology, Hospitals
Education
Carrington College-Westside 2013 — 2015
Associate in Applied Science, Radiologic Technology/Science - Radiographer
Emory University/Emory Healthcare March 2012 - Present
Emory University September 2011 - December 2011
Moxie Interactive March 2009 - September 2011
Robert Half Management Resources April 2008 - February 2009
InterContinental Hotels Group (IHG) April 2008 - January 2009
Prommis Solutions, LLC April 2007 - March 2008
Pike Nursery, LLC, January 2006 - April 2007
ACS, a Xerox Company January 2005 - December 2005
Web.com February 2003 - January 2005
Verizon Wireless August 2000 - December 2002
Skills
Account Reconciliation, Forecasting, Accounts Receivable, Accounting, Variance Analysis, Access, General Ledger, Accounts Payable, Internal Controls, PeopleSoft, Budgets, Analysis, Finance, Cost Accounting, Consolidation, Fixed Assets, Cash Flow, Financial Statements, Invoicing, Auditing, Management
Education
University of Phoenix
Masters, Business Administration
Allen University 1989 — 1992
Bachelors of Arts, Business Administration
Apollo Education Group February 2012 - Present
Self August 2002 - Present
ACS, a Xerox Company August 2009 - February 2012
Skills
Customer Service, Leadership, Microsoft Office, Process Improvement, Project Management
Education
Arizona State University 2007 — 2009
MM, Music - Voice Performance
University of Denver 2002 — 2006
BM, Music - Voice Performance
Denver School of the Arts 1994 — 2000
High School Diploma, Vocal Music
LogicalisUS September 2015 - Present
MCPc June 2011 - Present
ACS, a Xerox Company March 2011 - June 2011
IT Network Consultants January 2008 - April 2011
Countrywide Full Spectrum July 2005 - September 2007
MSI Lending, Inc December 2003 - May 2004
America's Mortgage Brokers November 1999 - December 2002
Skills
Wireless Networking, Wireless Network Design, CCTV, Cisco, Cisco Switches, Cisco Wireless, Quareo Certified..., Data Center Architecture, Structured Cabling, Network Administration, Network Security, Technical Writing, Cisco Nexus, Cisco Technologies, Active Directory, Data Center, Meraki Wireless, Meraki Networks, Security, VoIP, Windows Server, Group Policy, Virtualization, VMware ESX, Troubleshooting, Network Architecture, VMware, Microsoft Exchange, Routers, Switches, Network Design, Technical Support, Computer Hardware, Hardware
Education
Asbury University 2006 — 2008
Bachelor's of Science, Management and Ethics
Shawnee State University 1999 — 2002
Xerox March 2011 - Present
ACS, a Xerox Company November 2010 - March 2011
ACS, A Xerox Company July 2001 - November 2010
Commodore Medical Services October 2000 - June 2001
Cracker Barrel June 1997 - October 2000
Skills
HIPAA, Healthcare, Healthcare Information..., Facilities Management, Medicaid, Vendor Management, Process Improvement, Project Management, Visio, SharePoint, Business Process..., Team Building, Software Documentation, Leadership, Quality Assurance, Management, Outsourcing, Healthcare Management, Recruiting, Cross-functional Team..., Human Resources, Security, Program Management, PMO, Business Analysis, Change Management, Strategic Partnerships, Resource Management, Requirements Analysis, Call Centers, Training, Requirements Gathering, Business Process, Networking, IT Strategy, Project Portfolio..., Analysis, Business Intelligence, Integration
Education
Ashford University 2015 — 2016
Master’s Degree, Organizational Management
Harvard Breakthrough Leadership Program 2013 — 2013
University of Phoenix 2011 — 2013
BSHA, Health Administration, 3.97
Volunteer State 2008 — 2010
AAS, General Bus/Office Management, 4.0
Volunteer State 1995 — 1997
Tech Certificate, Office Management Technologies, 4.0
Trousdale County High School 1991 — 1995
IRON Solutions April 2013 - Present
Fledjling Software Inc January 2013 - Present
Emma, Inc January 2011 - January 2013
ACS, a Xerox Company 2009 - 2010
VMIX Media, Inc. April 2007 - December 2009
Akamai/Nine Systems 2006 - 2007
US Army 1997 - 2006
US Army 1997 - 2006
US Army 1997 - 2006
Vivendi Universal 2002 - 2003
Skills
Mobile Devices, User Experience, Agile Methodologies, Online Advertising, Scalability, Management, E-commerce, Digital Media, Cloud Computing, SaaS, Product Management, Agile Project Management, Mobile Applications, Leadership, Strategic Partnerships, Web Applications, Perl, Project Management, User Interface, Cross-functional Team..., Databases, Software Development, Quality Assurance, SDLC, Scrum, Product Development, Process Improvement
Education
Arizona State University
Bachelor of Science in Engineering, Mechanical Engineering
University of Phoenix 2006 — 2008
Bachelor of Science (B.S.), Information Technology/Software Engineering
University of New Hampshire 1989 — 1993
Joseph L. Dumovic D.C., N.D., Inc., P.S. July 2015 - Present
Unemployed January 2012 - Present
ACS, a Xerox Company 2004 - 2011
Target July 1998 - August 1998
Skills
CPT, Medical Billing, ICD-9-CM, ICD-10, Data Entry, Medical Coding, Medical Terminology, ICD-9, Microsoft Office, Outlook, HIPAA, Microsoft Excel, Medical Records, Customer Service, Healthcare, Microsoft Word, Medicare, EMR, Hospitals, Software Documentation, Invoicing, Telephone Skills, 10 Key, Epic Systems, Healthcare Information..., Medical Transcription, Access, Health Insurance, Insurance, Office 2010, Appointment Scheduling, EHR, Healthcare Industry, Revenue Cycle, Teamwork, Multi-line Phone, Keyboard Skills, IDX
Education
Renton Technical College 2012 — 2013
Medical Billing and Coding
Everest College-Renton 2003 — 2004
Medical Administrative Assistant, Medical Office Assistant/Specialist
Green River Community College 2001 — 2003
Certificatation, Multimedia Design/Webpage Design
Prosper September 2014 - Present
EDMC May 2011 - September 2014
ACS, a Xerox Company January 2009 - April 2011
Skills
Student Financial Aid, Higher Education, Customer Service, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, PeopleSoft, CampusVue, NSLDS, Student Loans, Grants, Loans, Time Management, Close Attention to..., Interpersonal Skill, High Organizational..., Maintaining A Positive..., Learning Quickly, Admissions, Training, PowerPoint, Access, Administration, Call Centers, Research, Data Entry
Education
Scottsdale Community College 2006 — 2008
Associates, Film Production
Arizona State University 2005 — 2006
ACS, a Xerox Company October 2006 - Present
360 Commerce/Oracle February 2001 - March 2006
Robert Half International October 1999 - November 2000
Skills
Microsoft Office 2007, Excel, PowerPoint, Accounts Payable, Created purchase orders, Calendaring, Reconciliations, Microsoft Office 2010, Word, Microsoft Excel, Microsoft Word, Management, SharePoint, Customer Service, Office 2010, Account Reconciliation, Human Resources, Invoicing, Time Management, Databases, Office Administration
Education
Arkansas State University 1976 — 1978
Office Administration
Apple May 2015 - Present
T-Mobile July 2013 - May 2015
Metaverse Mod Squad - Enterproid November 2011 - July 2013
Telenetwork September 2010 - June 2011
ACS, a Xerox Company October 2009 - September 2010
Skills
Computer Hardware, Motherboards, Sound Cards, Video Cards, Partition Magic, Norton Utilities, Network Cards, Cable Modems, Hard Drives, RAM, Processors, Troubleshooting, Windows, Printers, Desktop Support, Operating Systems, TCP/IP, Microsoft Office, Routers, Documentation, Hardware, Customer Service, Windows 7, VPN, Laptops, Switches, Quality Assurance, Customer Relations, Word, Inventory Management, Software Installation, Problem Solving, PowerPoint, WAN, Security, Technical Support, DNS, Network Administration, Mobile Devices, Networking, Android, Help Desk Support
Education
American InterContinental University 2012 — 2014
BSIT, Network Administrator, 3.79
ACS, a Xerox Company November 2009 - Present
Affiliated Computer Services April 2008 - June 2011
Client Management Services January 2006 - February 2008
Centris Information Services 2006 - 2008
Skills
Call Centers, Training, Employee Benefits, Human Resources, Payroll, Performance Management, Process Improvement, Talent Acquisition, Employee Relations, Talent Management, Customer Service, Vendor Management
Education
Universidad Metropolitana de Monterrey 2003 — 2007
pending, Grafic Design
Universidad Metropolitana de Monterrey 2004 — 2006
Graphic Design
Jack Henry & Associates September 2014 - Present
Trust Technology Solutions LLC October 2012 - September 2014
C&C Group July 2011 - October 2012
Symtech Corporation June 2010 - July 2011
ISG Technology September 2007 - May 2010
ACS Consulting October 2005 - September 2007
ACS, a Xerox Company October 2005 - September 2007
Pomeroy IT Solutions November 2002 - August 2005
Skills
Adobe Creative Suite, Active Directory, Windows Server, Troubleshooting, Servers, Laptops, Microsoft Exchange, VMware ESX, Citrix, EMC Storage, DNS, System Administration, VPN, Data Center, Virtualization, Security, Operating Systems, Windows 7, Cisco Technologies, Help Desk Support, Networking, VMware
Education
Herndon Career Center 2002 — 2003
PNC May 2013 - Present
AmTrust Financial Services, Inc. (AFSI) October 2011 - May 2013
AmTrust Financial Services, Inc. (AFSI) August 2011 - October 2011
MCPC May 2011 - September 2011
ACS, a Xerox Company January 2010 - May 2011
Skills
Visual C#, SQL, Help Desk Management, VB.NET, SQL Server 2000-2008, Visual Studio, IBM Mainframe, Windows Scripting, Oracle Enterprise..., CA Harvest
Education
Premier Flight Academy
Private Pilot, Instrument Pilot, Commercial Pilot, Aviation/Airlines
New horizons 2011 — 2012
MCITP, Sql Server 2008
Anderson University 2006 — 2009
Bachelor of Arts, Computer Science
Kodaikanal International School 2000 — 2004
Hobby Lobby September 2014 - Present
Inquisitr Ltd. June 2014 - September 2014
News Headquarters November 2013 - July 2014
SocialNewsDaily September 2013 - April 2014
Inquisitr Ltd. February 2012 - November 2013
ManpowerGroup August 2011 - May 2012
Self-Employed February 2011 - July 2011
ACS, a Xerox Company October 2009 - September 2010
Heartland Automotive Services May 2008 - August 2009
Les Schwab Tire Centers June 2005 - May 2008
Skills
Customer Service, Troubleshooting, Customer Satisfaction, Microsoft Excel, Microsoft Office, Time Management, Content Development, Blogging, Social Media, Writing, Social Networking, Creative Writing, WordPress, Access, Proofreading, Journalism, Publications, Content Management, Copywriting, Copy Editing
Education
Anderson University 2005 — 2009
Bachelor of Arts, English, Creative Writing, Political Science
US Army February 2012 - Present
Pei Wei Asian Diner August 2011 - Present
Wealth, LLC November 2009 - Present
Sheetz September 2010 - November 2010
Crossmark Inc April 2010 - September 2010
Feburary 2010- April 2010 February 2010 - April 2010
ACS Inc June 2009 - November 2009
ACS, a Xerox Company May 2009 - October 2009
Sears Roebuck and Co March 2009 - June 2009
RHA Howell Inc September 2008 - November 2008
Skills
Microsoft Office
Education
Miller-Motte College-Raleigh 2011 — 2013
Associate, Paralegal
North Carolina Central University 2007 — 2008
Leesville Road High School
Strazhnik 2014 FAMILY TRUST July 2014 - Present
APIC Corp September 2013 - February 2014
ACS, a Xerox Company July 2009 - November 2012
Affiliated Computer Services, SLS July 2009 - March 2010
Aurora Flight Sciences Corporation October 2005 - June 2009
Aurora Flight Sciences Corporation 2005 - 2009
Smiths Aerospace October 1997 - February 2003
Orbital Sciences Corporation October 1997 - February 2003
Patton Electronics November 1989 - October 1997
Skills
Technical Leadership, Embedded Systems, Electronics, Systems Engineering, System Design, System Architecture, Integration, Testing, Engineering Management, Earned Value Management, Hardware, SDLC, UAV, Engineering, Software Design, Manufacturing, Electrical Engineering, Sensors, Wireless, Configuration Management, Aerospace, Automation, Aircraft
Education
National Aviation University 1970 — 1976
MS, Electrical Engineering
ACS, a Xerox Company 2011 - 2012
Skills
Call Center, Customer Service, Workforce Management, Customer Satisfaction, Customer Relations, Troubleshooting, Documentation, Telephone Skills, Problem Solving, Data Entry, Call Centers
Education
University of Phoenix 2009 — 2011
Human Services/Management
Argosy University Phoenix
Psychology
Nalco June 2011 - Present
ADP March 2007 - May 2009
ACS, a Xerox Company 2006 - 2007
Wolters Kluwer February 2003 - August 2005
Education
Academy of Art University 2009 — 2013
MFA, Advertising
Southern Illinois University, Edwardsville 1999 — 2004
Bank of America July 2012 - Present
ACS, a Xerox Company January 2012 - April 2012
Bank of America March 2010 - November 2011
DIRECTV January 2004 - April 2008
Pentacon Aerospace Inc, Chatsworth, CA January 2001 - January 2004
Skills
Change Management, Business Process..., Business Intelligence, Project Management, PeopleSoft, MS Project, DFSS, Cross-functional Team..., International Project..., Governance, SPSS, Visio, AS400, Minitab, Siebel, Salesforce.com, Payroll Services, Statistics, SOX Compliancy, Black Belt, Kaizen, Lean Transformation, DMAIC, Supply Chain Operations, Facilitations, Quality Assurance, Inventory Management, SAP, Employee Benefits, Accounting, Scorecard, Large Scale Deployments, Auditing, Agile Methodologies
Education
Doctorate Business Administration 2006 — 2010
Doctor of Philosophy (Ph.D.), Business Aministration
MBA- Finance 1982 — 1984
American University of Beirut, MBA
American University of Beirut 1980 — 1982
Masters in science, Agricultural Economics
ACS, a Xerox Company December 2011 - Present
Symcor August 2008 - December 2011
Education
Anne Arundel Community College
Veterinary Assistant
ACS, a Xerox Company November 2011 - Present
Elder Services of Worcester Area Inc. 2010 - Present
www.ajleto.com April 2007 - Present
Skills
results oriented leader, inspire change, adapt talent to goals, Customer Service, Skilled Labor, Adaptation, Leadership, Business Analysis, Employee Benefits, Call Centers, Vendor Management, Policy, Healthcare, Teamwork, Outsourcing, Process Improvement, Employee Engagement, Training
Education
Assumption College 1994 — 1999
. 1999 - Present
CSC (Computer Sciences Corporation) 2011 - 2013
ACS, a Xerox Company February 2009 - November 2009
GFAB Records June 2006 - July 2008
e4e August 2002 - June 2006
Cloud 9 Studios December 2001 - March 2003
Skills
Management, Apple Macintosh, Pro Tools, Logic Pro, Audio Engineering, Technical Support, Customer Service, Call Center, Audio Editing, Bias Peak, Music Production, Mac, Process Improvement, Integration, Video, Leadership, Project Management, OS X, Program Management, Sound, Music, Video Editing, Recording, Video Production, Final Cut Pro, Live Sound, Studio Recording
Education
Sheffield Institute for the Recording Arts
Certificate, Audio Engineering
Anne Arundel Community College 1991 — 1995
Towson University
Trintech October 2014 - Present
CSC ServiceWorks August 2014 - October 2014
FieldLocate August 2013 - July 2014
FieldAware January 2013 - August 2013
Microsoft December 2011 - December 2012
Appliance Warehouse of America, Inc. August 2011 - December 2011
Flextronics February 2011 - September 2011
Verizon Communications September 2004 - October 2010
Best Buy September 2004 - March 2007
ACS, a Xerox Company February 2002 - April 2003
Skills
Windows, DOS, NetBIOS, Windows 95, Microsoft Windows 98, Windows XP Professional, NT 4.0, MS-DOS, Broadband, Triple Play, MoCA, Centrex, POTS, Private Line, Telecommunications Sales, Softswitch, FTTx, GPON, DSLAM, Remote Support, Remote Assistance, Viruses, Antivirus, Security, Network Security, Network Administration, SOHO, Troubleshooting, Computer Hardware..., Soft Skills, Windows 7, Windows Server, Customer Service, XP, Call Centers, Telecommunications, Remote Desktop, Virtual Assistance, Networking, Technical Support, Operating Systems, Software Installation, VPN, Wireless Networking, Routers, Fieldaware, Active Directory, Help Desk Support, Hardware, Cisco Technologies
Education
Collin County Community College 2004 — 2004
Basic Fire Inspector, Fire Protection
UpReach Computer Training 1997 — 1997
A+ PC Technician
Abilene Christian University 1995 — 1996
Marcus High School 1991 — 1995
Diploma with Honors, Honors
California Department of Toxic Substances Control April 2015 - Present
Sutter Health September 2013 - April 2015
Sutter Health March 2013 - September 2013
ACS, a Xerox Company June 2011 - November 2012
Sutter Physician Services January 2010 - September 2011
Sutter Health August 1991 - July 2009
Skills
SDLC, Integration, Business Analysis, Project Management, Change Management, Management, Training, Telecommunications, Healthcare Information..., EHR, Healthcare, Budgets, HIPAA, EMR, Human Resources, HL7, Access, Information Technology, Visio, User Acceptance Testing, Meaningful Use, MS Project, Epic Systems, SharePoint, Process Improvement, Program Management, Software Documentation, Requirements Gathering
Education
American River College 1986 — 1990
AA, Liberal Arts
Foothill High School
Aon Hewitt April 2014 - Present
Aon Hewitt April 2014 - Present
Time Warner Cable December 2011 - April 2014
ACS, a Xerox Company November 2010 - December 2011
ACS, a Xerox Company July 2009 - November 2010
Bank of America May 1998 - December 2008
Skills
Applicant Tracking..., Talent Acquisition, Onboarding, Internet Recruiting, Sourcing, Recruiting, Screening, HRIS, Talent Management, Human Resources, Benefits Administration, Career Counseling, Deferred Compensation, Employee Benefits, Employee Engagement, Employee Training, HR Policies, Hiring, Interviews, Leadership Development, New Hire Orientations, Organizational..., Payroll, PeopleSoft, Performance Appraisal, Performance Management, Personnel Management, Staffing Services, Taleo, Temporary Placement, Training, Workforce Planning
Education
Ashford University 2013 — 2015
Bachelor of Arts (B.A.), Human Resources Management and Services
Arapahoe Community College
Doherty HIgh School
Brain Dance Designs January 2013 - Present
IBEX Global February 2014 - September 2014
Xerox Business Services April 2011 - February 2014
ACS, a Xerox Company June 2009 - March 2011
Capgemini July 2006 - June 2009
Playing Field, Inc. June 2004 - June 2006
EDS September 2002 - June 2004
EDS September 2000 - September 2002
Skills
New Business Development, IT Strategy, Financial Analysis, Strategy, Change Management, CRM, Project Management, Outsourcing, IT Outsourcing, Start-ups, Integration, Leadership, Business Analysis, Process Improvement, Management Consulting, Business Transformation, Enterprise Architecture, Cloud Computing, Project Portfolio..., Data Center, Business Process..., Program Management, ITIL, Professional Services, Business Strategy, Vendor Management, Management, PMP, Cross-functional Team..., BPO, Enterprise Software, Business Process, Business Intelligence, SaaS, PMO, IT Management, Software Development, IT Service Management, Consulting, ERP, Solution Selling, Service Delivery, Business Development, Sales Management, Amazon Web Services...
Education
Auburn University 2000 — 2003
MBA, International Business/Finance
Southwestern Oklahoma State University
BS, Computer Science, Math & Accounting
The MENTOR Network April 2012 - Present
Camden-Gloucester Junior Chamber (Jaycees) January 2012 - Present
ACS, a Xerox Company July 2011 - June 2012
Camden-Gloucester Junior Chamber (Jaycees) April 2010 - December 2011
PSG January 2010 - February 2011
GSC-SHRM November 2010 - November 2010
Horizon Blue Cross Blue Shield of NJ June 2008 - May 2009
Horizon Blue Cross Blue Shield of NJ April 2004 - June 2008
Cooper Health System September 1999 - August 2002
Skills
Employee Benefits, Group Benefits, Public Relations, Customer Service, PowerPoint, Microsoft Excel, Siebel, Health Insurance, CRM, Team Building, Human Resources, Benefits Administration, Recruiting, Insurance, Taleo, Onboarding, Applicant Tracking..., Leadership, Interviews, New Hire Orientations, Internet Recruiting, Hiring, Sourcing, Screening, Job Fairs, Screening Resumes, Cold Calling, Time Management, Exit Interviews, Contract Recruitment, Recruitment Advertising, Management, College Recruiting, Talent Acquisition, Annual Benefit..., HRIS, Performance Management
Education
American InterContinental University 2007 — 2010
BA, Human Resource Management
Technical Institute of Camden County 1999 — 2001
Certification, Health Information and Insurance
Camden County College 1997 — 1999
Health information, Medical Coding
Capital Area Head Start February 2010 - Present
ACS, a Xerox Company April 2009 - September 2010
Education
Art Institute of Philadelphia 1999 — 2001
Xerox March 2013 - Present
ACS, a Xerox Company March 2012 - October 2012
VSP February 1996 - January 2011
Skills
Business Analysis, EHR, Software Documentation, Visio, Analysis, Agile Methodologies, SDLC, Requirements Gathering, Microsoft Excel, Requirements Analysis, Microsoft Office, Change Management, Troubleshooting, Process Improvement, Quality Assurance, Outlook, Project Management, PowerPoint, Microsoft Word, MS Project, SQL, SharePoint, Documentation, Excel, Agile, Problem Solving, Word, Software Project...
Education
Arizona State University
Affiliated Computer Services January 2011 - Present
ACS, a Xerox Company July 2008 - January 2011
DELTEK SYSTEMS (Philippines), Ltd December 2007 - July 2008
Accenture June 2005 - December 2007
Skills
PL/SQL, Cognos, Documentation, Requirements Analysis, SDLC, Visio, SQL, System Administration, Software Documentation, Business Intelligence, Management, IT Strategy, Vendor Management, Requirements Gathering, Databases, Data Warehousing
Education
Adamson University 2000 — 2005
Bachelor of Science in Computer Engineering, Computer Engineering
AdvancedMD August 2011 - Present
Orbit Medical April 2010 - August 2011
ACS a Xerox Company January 2001 - February 2010
Intellimark Holdings (formerly Impact Innovations Group) January 1999 - January 2001
Sabre Airline Solutions (formerly David R. Bornemann Associates) January 1998 - January 1999
Xcalibur Software January 1997 - January 1998
Skills
Microsoft SQL Server, C#, Agile Methodologies, ASP.NET, XML, Scrum, .NET, OOP, Software Development, Data Mining, Object Oriented Design, SDLC, Visual Studio, WCF, Integration, SQL
Education
Arizona State University 1993 — 1995
General Studies
Mesa Community College
Sapphire Technologies October 2009 - Present
Sapphire Technologies 2009 - 2010
Tata Consultancy Services January 2006 - September 2009
ACS, a Xerox Company May 2005 - January 2006
Education
Anna University 2001 — 2005
B.E., Computer Science
ACS, a Xerox Company June 2010 - Present
FedEx Services July 2007 - May 2010
Widerthan America January 2007 - June 2007
FedEx Services December 2005 - November 2006
Center for Rehabilitation January 2005 - December 2005
Mid-South ACT August 2003 - December 2004
Skills
Requirements Analysis, Unix, Perl, XML, SDLC, Linux, Java, Eclipse, DB2, Agile Methodologies, Testing, C++, SQL, Oracle, COBOL, C, PL/SQL, Integration, Programming, Ant, Software Development, Weblogic, Databases, Enterprise Architecture, Java Enterprise Edition, Solaris, SOA, Shell Scripting, Unix Shell Scripting, Web Services, WebLogic
Education
The University of Memphis 2003 — 2005
Masters, Electrical and Computer Engineering
Andhra University 1999 — 2003
Bachelors, Electrical and Electronics Engineering
Xerox July 2011 - Present
ACS, A Xerox Company May 2002 - April 2012
Arthur Andersen April 2000 - May 2002
Motorola January 1991 - April 2000
Skills
BPO, Process Improvement, Shared Services, Outsourcing, Internal Controls, Offshoring, Business Process..., Accounting, Business Process, Shared Service Center, Procure-to-Pay, Record to Report, Business Transformation, Order to Cash, Financial Analysis
Education
Arizona State University, W. P. Carey School of Business 1994 — 1996
Master of Business Administration (MBA)
Arizona State University, W. P. Carey School of Business 1988 — 1990
Bachelor of Science, Accounting
Cognosante / Oklahoma Healthcare Authority February 2013 - Present
Ventech - Ohio Department of Jobs and Family Services December 2011 - February 2013
Cognosante 2013 - 2013
ACS, a Xerox Company June 2010 - January 2012
Lang Companies May 2008 - June 2010
Mile High Frozen Foods February 2003 - May 2008
CD Group 2000 - 2003
Summit Group / Ciber / Digit March 1995 - February 2000
Group Health January 1989 - June 1995
USAF January 1983 - January 1989
Skills
PMP, Project Portfolio..., Program Management, Project Management, ERP, PMBOK, Agile Methodologies, State Government, Vendor Management, Business Process, Management, Team Building, Requirements Analysis, Quality Assurance, Analysis, Testing, Training
Education
Aspen University 2008 — 2010
MBA, Business / Project Management
University of Maryland University College 1983 — 1989
Bachelor of Science, Business Administration; Computer Technology
ADP July 2011 - Present
Northeast Scottsdale Auto Group February 2009 - June 2011
ACS, a Xerox Company January 2006 - February 2009
ADP April 2004 - January 2006
SOHO Resource Group July 2002 - April 2004
ADP May 2000 - April 2002
ADP June 1998 - May 2000
Automatic Data Processing ADP November 1986 - June 1998
Skills
ADP Payroll, Management, Accounting, Payroll, HRIS, Process Improvement, Employee Benefits, Performance Management, Business Analysis, CRM, Project Planning, Access, Budgets, Human Resources, Project Management, Account Reconciliation, Strategic Planning, SAP, Training, Time Management, Sales, Sales Operations, Vendor Management, Start-ups, Business Process...
Education
Arizona State University
Bachelors of Science, Finance and Real Estate
Extreme Teen Leaders January 2012 - Present
Xerox Corporation, Services Division December 2003 - Present
ACS, a Xerox Company September 1996 - December 2003
Skills
Leadership Development, Software Project..., ITIL, Quality Auditing, Training & Development, Application Development, Business Analysis, Business Process..., Organizational..., Coaching, Strategy Development, Proposal Management, Technical Writing, Innovation, Business Capture, Project Management, Strategy, Software Development, Proposal Writing, Employee Training, Team Building, Team Leadership, Management, IT Strategy, Process Improvement, Cross-functional Team..., Enterprise Software, Project Planning, Strategic Planning, Business Development, Leadership, Integration, Outsourcing, Cloud Computing, ERP, Program Management, Vendor Management, Security, Business Intelligence, IT Service Management, SaaS, PMP, IT Management, Requirements Analysis, Business Process, SharePoint, Enterprise Architecture, SDLC, Disaster Recovery, Pre-sales
Education
Ashford University 2015 — 2017
Master of Business Administration (M.B.A.), Organizational Leadership
Goal Imagery Institute 2015 — 2016
Master Coach Certification, Executive/Leadership/Orals Coaching
The Legacy Center 2011 — 2012
Certificate, Leadership Development and Personal Effectiveness, Hours Completed: 4,000
Global Knowledge 2006 — 2006
ITIL Foundations Certification, Information Technology
University of Maryland College Park 2000 — 2004
Bachelor of Science (B.S.), Business Administration, Management and Operations
University of Maryland University College 2000 — 2004
Bachelors, Business Administration
The George Washington University 2000 — 2003
Masters Certificate, Project Management
Old Dominion University 1987 — 1991
Mechanical Engineering
Petersburg High School 1985 — 1987
Diploma
ACS, a Xerox Company 2012 - Present
Education
Ashford University 2010 — 2014
Bachelor's degree, Health/Health Care Administration/Management, 3.0
xerox/prepass April 2013 - Present
florida trucking association May 2011 - Present
ACS, a Xerox Company April 2000 - March 2013
florida trucing association April 2002 - April 2011
usf dugan January 1994 - April 2000
Skills
Salesforce.com, Direct Sales, Sales Process, Account Management, Solution Selling, Sales Management, New Business Development, Sales, Selling, Business Development, Team Building, CRM, Contract Negotiation, Lead Generation, Sales Presentations, Strategic Planning, Recruiting, Cold Calling, Leadership, Operations Management, Customer Satisfaction, B2B
Education
Temple College 1975 — 1978
Angelo State University
Apex Systems December 2014 - Present
HTC Global Services May 2012 - November 2014
ACS, a Xerox Company May 2011 - May 2012
MGM Resorts International June 2007 - April 2011
TEKSystems / Harrah's Entertainment July 2006 - June 2007
Skills
Software Installation, Active Directory, System Administration, Citrix, Troubleshooting, XP, Disaster Recovery, System Deployment, Laptops, Network Security, CompTIA Network+, Windows Server, VMware, Servers, Computer Hardware, Altiris, Operating Systems, A+ Certified, Microsoft Certified..., Hardware, Help Desk Support, IIS, IT Operations, ITIL, Information Security, Information Technology, Infrastructure, Microsoft Exchange, Network Administration, Powershell, Security, SharePoint, TCP/IP, Group Policy, Technical Support, Firewalls, Data Center, DNS, VPN, Virtualization, Windows 7, Windows XP, Wireless Networking, Computer Security, Cisco Technologies, Antivirus
Education
American Public University System 2011 — 2013
BS, Information Systems Security
Apollo Group February 2012 - Present
ParaCore Web Development January 2010 - Present
ACS, a Xerox Company February 2011 - February 2012
ACS, a Xerox Company May 2010 - February 2011
Statewide Accounting and Payroll.com May 2010 - August 2010
Education
Arizona State University 2004 — 2009
Bachelor of Science, Accounting
Produban Santander February 2015 - Present
Blue Screen Technologies LLC. January 2010 - Present
Banco Santander September 2006 - Present
Private Client Resources LLC July 2005 - October 2006
ACS, a Xerox Company August 2003 - July 2005
SCIREX Corporation July 2001 - July 2003
Superior Consultant Corp October 1999 - July 2001
Skills
Active Directory, Windows Server, Citrix, Technical Support, Hardware, Network Administration, Firewalls, Software Installation, TCP/IP, Windows, Routers, Printers, Blackberry, Wireless Networking, Trading Systems, LAN-WAN, Bloomberg, iPhone Support, Mac, Smartphones, Systems Management, Microsoft Exchange, Networking, Servers, IP Phones, LAN/WAN, Desktop Support, Desktop Administration, Desktop Management, Wireless Security, Home Offices, Wiring, ITIL v3 Foundations..., Project Planning
Education
Albertus Magnus College
BS, Finance
Branford Hall 1998 — 1999
Certification (1yr. program), Computer Networking Management, 3.9
Southern CT State Univ 1989 — 1992
Associate's degree, Business Administration and Management, General
EDMC November 2010 - August 2015
ACS, a Xerox Company 2008 - 2010
ACS, a Xerox Company 2001 - 2008
Arthur Andersen 1998 - 2001
Skills
Business Analysis, Requirements Gathering, Process Improvement, Data Analysis, PeopleSoft, Business Process, User Acceptance Testing, Regression Testing, Functional..., Business Requirements, Visio, System Testing, Data Mining, Documentation, Project Management
Education
Arizona State University 1996 — 1998
Bachelor's degree, Economics
Arizona State University 1996 — 1998
Bachelor of Applied Science (B.A.Sc.), Economics
American Airlines September 2014 - Present
American Airlines June 2014 - September 2014
American Airlines January 2013 - June 2014
American Airlines February 2012 - January 2013
Cisco Systems May 2011 - August 2011
ACS, a Xerox Company June 2010 - June 2011
Skills
Lean Six Sigma Green..., Inventory Management, Logistics, Strategic Sourcing, Six Sigma, Purchasing, Lean Manufacturing, Process Improvement, Supply Chain Management, Supply Management, Supply Chain, Procurement, Materials Management, Cross-functional Team..., MRP, Global Sourcing, Microsoft Office
Education
Arizona State University 2008 — 2011
Bachelor of Science; Bachelor of Science, Supply Chain Management; Accounting
Anthem November 2014 - Present
MoneyGram International February 2005 - October 2014
ACS, a Xerox Company June 2002 - October 2004
Skills
Workforce Management, Call Centers, Customer Experience, Vendor Management, ACD, IVR, Call Center, Call Center Development, Avaya, Contact Centers, Process Improvement, Genesys, Outsourcing, Call Routing, Telecommunications, Forecasting, Avaya Technologies, Strategy, Customer Service, Microsoft Office, Access, Team Building, Program Management
Education
Arapahoe Community College
Universidad Autonoma de Ciudad Juarez - UACJ-ICSA
Xerox April 2012 - Present
ACS, a Xerox Company January 2008 - April 2012
YMCA 2007 - 2008
GELIKS Corporation 2006 - 2007
Accenture 2005 - 2006
Skills
Analysis, Program Management, Process Improvement, Business Process, IT Strategy, Requirements Analysis, Strategy, Cross-functional Team..., Team Management, Start-ups, Vendor Management, Project Management, MS Project, Business Strategy, Business Process..., Sales, Leadership, Business Development, Change Management, Software Development, SDLC, Cloud Computing, CRM, Time Management, Business Analysis, Data Analysis, Budgets, Software Project..., SaaS, Management, Business Intelligence, Training, Financial Analysis, Management Consulting, Competitive Analysis, Team Leadership, Analytics, Entrepreneurship, Integration, Product Management, Strategic Planning, Project Planning, Strategic Partnerships, Operations Management, Risk Management, Business Planning, Enterprise Software, Market Research, Forecasting, Product Development
Education
Ateneo de Manila University
Bachelor of Science, Management Information Systems
Babson College, F.W. Olin Graduate School of Business
Master of Business Administration, 2013
Navistar Inc January 2015 - Present
ACS, a Xerox Company 2006 - February 2015
The Walt Disney Company July 2003 - February 2015
Tek Systems February 1996 - July 2003
USRobotics March 1994 - July 1996
Skills
IT Operations, Troubleshooting, Data Center, OS X, Disaster Recovery, Vendor Management, Windows XP, Windows 7, Technical Support, Servers, Outsourcing, System Administration, Windows Server, Windows, Project Management, Citrix, ITIL, Scripting, SharePoint, Visio, IT Management, Mac OS X, Active Directory, XP, Gaming Industry, Cloud Computing, Computer Proficiency, Project Coordination, Management, Macintosh hardware, Macintosh Applications, Apple OS, Network Architecture, Network Engineering, Broadcast Television
Education
State University of New York at Albany 1992 — 1994
Certificate, Computer and Information Sciences and Support Services
Art Institute of Philadelphia 1991 — 1993
Certificate, Commercial Art
Farmers Insurance August 2014 - April 2015
Xerox Business Services, LLC. November 2011 - March 2014
ACS, a Xerox Company July 2010 - October 2011
Affiliated Computer Services, Inc. January 2007 - June 2010
ACS, Inc. - International Talent Acquisition February 2003 - December 2006
ACS, Inc. - Domestic Recruiting November 1999 - February 2003
U.S. Navy January 1977 - January 1997
Skills
Applicant Tracking..., Talent Acquisition, Strategic Planning, Outsourcing, Military, Human Resources, Sourcing, Temporary Placement, Technical Recruiting, Employee Benefits, Recruiting, Management, Staffing Services, Information Technology, HRIS, Leadership, Onboarding, Coaching, Start-ups, Internet Recruiting, Change Management, Customer Service, Executive Search, Talent Management, Mergers & Acquisitions, Vendor Management, IT Outsourcing, Team Leadership, Deferred Compensation, Organizational..., Call Centers, Consulting, Employee Training, Team Building
Education
Athens State University 1997 — 1999
BA
Community Action Council July 2010 - Present
KENTUCKY SENIOR SERVICE CORPS July 2010 - August 2013
Social Service Organization August 2006 - August 2010
Young Builder's Challenge July 2009 - July 2010
Chase Financial Fitness Program July 2008 - June 2009
Community Action Council August 2006 - June 2008
ACS, a Xerox Company March 2004 - August 2006
Skills
Volunteer Management, Budgeting, Program Development, Planning, Grant Writing, Fundraising, Research, Public Relations, Non-profits, Case Management, Counseling, Public Speaking, Community Outreach, Event Planning, Supervisory Skills, Customer Service, Social Services, Microsoft Office, PowerPoint, Editing, Excel, Strategic Planning, Social Media, Leadership Development, Problem Solving, Writing, Mentoring, Team Building, Outlook, Negotiation, Program Management, Newsletters, Proposal Writing, Employee Relations, Non-profit Board..., Advisory Boards, Nonprofits, Non-profit..., Budgets, Microsoft Excel, Project Planning, Grants, Training, Leadership, Policy, Human Resources, Youth Development, Program Evaluation, Event Management
Education
Medtech College-Lexington Campus 2014 — 2016
Associate of Arts and Sciences (AAS), Medical Practice Administration, 3.0 - Current
Sullivan University 1997 — 1999
A.S, Paralegal Studies
Eastern Kentucky University 1984 — 1985
Studied, Mass Communications
Capgemini June 2015 - Present
The Greentree Group September 2014 - May 2015
Texas Conference of Urban Counties via Allied Consultants April 2014 - August 2014
The Greentree Group September 2012 - April 2014
Chandra Technologies, Inc January 2012 - September 2012
ACS, A Xerox Company January 2011 - January 2012
ACS, A Xerox Company January 2008 - January 2011
ACS, A Xerox Comapny December 2007 - January 2008
Skills
Change Management, Process Improvement, Project Management, Business Analysis, Leadership, Requirements Gathering, Analysis, Training, SDLC, Business Process, Enterprise Architecture, Customer Service, Management, Disaster Recovery, Microsoft Office, Microsoft Excel, Contract Management, IT Operations, Strategy, English, PowerPoint, Staff Development, Business Process..., Requirements Analysis, IT Security Assessments, IT Security Policies, Independent..., Process Optimization, Value Stream Mapping, Executive Reporting, Reporting & Analysis, Dependable Team Player, Change Control, Leading Organizational..., Enterprise IT Strategy, Strategic IT Management, Vendor Management, Program Management, Software Documentation, Consulting, Integration
Education
Texas State University-San Marcos 2004 — 2009
Bachelor's degree, Social Work
Ashford University
Organizational Management
The Rise Family, Inc. March 2012 - Present
WageWorks September 2013 - August 2014
AKCO LLC January 2010 - August 2013
A-Z Sports Camps 2010 - 2012
Heaven Sent Events Coordinating & Fundraising 1991 - 2012
Robert Half International 2009 - 2010
ACS, a Xerox Company 2006 - 2007
Ameriquest Mortgage Company 2003 - 2006
AT&T 2002 - 2003
Skills
Team Building, Strategic Planning, Event Management, Event Planning, Customer Satisfaction, Social Networking, Marketing, Recruiting, Fundraising, Social Media, Executive Management, Process Improvement, Training, Talent Acquisition, Newsletters, Sourcing, Social Media Marketing, Non-profits, Public Speaking, Human Resources, Entrepreneurship, Budgets, Management, Leadership Development, Marketing Communications, Nonprofits, Small Business, Leadership, Sales, Market Research, Organizational..., Employee Training, Corporate Events, Sales Management, Advertising, Public Relations, New Business Development, Lead Generation, Program Management, Coaching, Marketing Strategy, Community Outreach, Negotiation, Analysis, Project Planning, Business Development, Strategy, Interviews, Policy, Selling
Education
Arizona State University 1991 — 1996
Political Science
Phoenix College 1989 — 1991
Kaiser Permanente June 2015 - Present
PricewaterhouseCoopers July 2014 - June 2015
Kaiser Permanente IT April 2010 - July 2014
Kaiser Permanente March 2008 - July 2014
Kaiser Permanente April 2009 - June 2014
Kaiser Permanente February 2006 - March 2008
ACS, a Xerox Company October 2003 - February 2006
Technology Center, Inc January 2003 - September 2003
Arris Interactive, LLC January 2000 - January 2002
Hitachi Telecom (USA), Inc. October 1998 - October 2000
Education
Alabama Agricultural and Mechanical University 1982 — 1986
B.S.
Booker Transportation Services, Inc April 2013 - June 2013
M&T Bank April 2008 - January 2013
M&T Bank September 2007 - March 2008
ACS, a Xerox Company April 2007 - September 2007
M&T Bank September 2005 - March 2007
Skills
Accounting, Account Reconciliation, General Ledger, Cash Management, Analysis, Finance, Internal Controls, Financial Accounting, Bloomberg, Investments, Financial Analysis, ICD-9, Auditing, Managerial Finance, Payroll, Access, Financial Statements, Strategic Financial..., Risk Management, Portfolio Management, Journal Entries, Accruals, QuickBooks, Brightree, Power Pro, Delta Data, Advent Portfolio..., Microsoft CRM, HCPCS, HCFA
Education
American Bankers Association 2008 — 2008
Advance Financial Statement Analysis, Financial Accounting
Arizona State University, W. P. Carey School of Business
Bachelor of Science, Finance
Arizona State University, W. P. Carey School of Business
Post Graduate Courses:, Derivatives & Risk Management, Intermediate Management Accounting, Financial Management
Chanlder Gilbert Community College
Calculus I and II
Rust Automation & Controls Inc. November 2011 - January 2012
ACS, a Xerox Company September 2011 - November 2011
ABC Great Beginnings July 2011 - September 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, PowerPoint, Healthcare, Teamwork, Outlook, Telephone Skills, Time Management, Research, Public Speaking, Access, Hospitals, Windows, Administrative..., English, Social Media, Photoshop, Office Management, Leadership
Education
Phlebotomy Training Specialists 2013 — 2013
Phlebotomy Technician Certification, Phlebotomy Technician/Phlebotomist
Eagle Gate College-Salt Lake City 2012 — 2013
Diploma, Medical/Clinical Assistant
PaySpan, Inc. March 2011 - Present
ACS, a Xerox Company March 2010 - March 2011
PaySpan, Inc (old Payformance) December 2007 - May 2010
ACS March 2006 - November 2007
FBMC July 2002 - March 2006
Skills
Product Management, Project Management, HIPAA, Scrum, Management, PMP, Process Improvement, Software Project..., SDLC, Software Development, PMO, Agile Methodologies, Team Leadership, Program Management, Business Analysis, SQL, Integration, Vendor Management, Visio, Healthcare
Education
Minot State University 1999 — 2000
Master, Science in Management
Minot State University 1998 — 1999
Bachelor, Marketing
1995 — 1998
Bachelor, Management
EDMC December 2013 - Present
CampusLogic January 2013 - July 2013
CampusLogic April 2012 - January 2013
ACS, a Xerox Company 2007 - January 2012
ACS, a Xerox Company 2003 - 2007
ACS, a Xerox Company 2001 - 2003
Arthur Andersen, LLP 2000 - 2001
Arthur Andersen, LLP 1999 - 2000
Apollo Group 1997 - 1999
Apollo Group 1996 - 1997
Skills
Business Analysis, Lean Sigma, Agile, Scrum, Project Implementation, PeopleSoft, Business Intelligence, Data Analysis, Team Building, Software Project..., Change Management, Systems Analysis, Team Leadership, Creative Problem Solving, Customer Service, Process Improvement, Project Planning, Data Warehousing, Data Mining, Leading People, Great People Skills, Oracle, Organizational Change, Agile Methodologies, Leadership, Training, Quality Assurance, Testing, Six Sigma, Access, Management, Analysis, SharePoint, Software Documentation, Project Management, SDLC, Visio, Call Centers, Vendor Management, Cross-functional Team..., Integration, Requirements Analysis, Program Management, Human Resources, Troubleshooting, Requirements Gathering, Consulting, PMP, CRM, IT Management
Education
University of Phoenix
Master of Arts (MA), Organizational Manangement
Arizona State University
Bachelor of Science
St Paul Metro Treatment August 2012 - Present
ACS, a Xerox Company January 2009 - January 2010
Home Instead Senior Care Annandale September 2008 - November 2008
CenturyLink (Formerly Qwest) March 2006 - March 2007
Dakota, Incorporated (presently People, Incorporated) August 1989 - January 1992
Skills
Microsoft Office, Microsoft Works, Excel, PowerPoint, Peachtree, Quickbooks, Medical, Nursing Homes, Hospitals, Hospice, Palliative Care, Real Estate, Accounting, Bookkeeping, Budgeting, Checking, Driving, Notary Public, Diving, Cpr Certified
Education
Southest Minnesota State University 2013 — 2016
BSN, Public Health/Community Nurse/Nursing
Century College 2010 — 2016
Certificate, AHA CPR
Anoka Ramsey Community College 2015 — 2015
Chemistry with Labs
Minnesota West Community and Technical College 2010 — 2013
Associate of Science (AS), Registered Nursing/Registered Nurse
Tom Wehe Agency - American Family Insurance December 2012 - Present
Randy Roedell Agency - American Family Insurance December 2011 - December 2012
ACS - A Xerox Company September 2011 - November 2011
Education
American Public University System 2012 — 2014
Master of Arts (M.A.), American History (United States)
Western Washington University 2007 — 2011
Bachelor of Arts (B.A.), History and Social Studies for Secondary Education
Heaven June 2013 - Present
Management and Training Corporation March 2012 - June 2012
Realpage, Inc May 2007 - January 2009
Suddenlink Communications 2009 - 2009
ACS, a Xerox Company April 2002 - February 2006
CIGNA Behavioral Health January 1999 - January 2000
U.S. Department of Labor January 1998 - August 1999
Skills
Substance Use Disorders, Career Counseling, Counseling Psychology, Mental Health Counseling, Mental Illness, Mental Health Care, Workforce Development, Workshop Facilitation, Workers' Compensation..., Volunteer Management, Volunteer Recruiting, Volunteer Training, Client Intake, Psychological Assessment, Career Assessment, Public Speaking, Public Relations, Non-profits, DSM-IV, Customer Service, Call Center, Training, Event Planning, Job Coaching, Life Coaching, Team Building, Technical Writing, Welfare-to-work, Administrative Work, Microsoft Word, Resume Writing, Legal Writing, Report Writing, Microsoft Excel, PowerPoint, Case Managment, Government Programs, Referrals, Substance Abuse..., Social Networking, Social Media, Psychological Testing, Goal Setting, Lifestyle Coaching, Life Transitions, Entitlements, Non-profit..., Networking, Federal Employment Law, Mentoring
Education
Amberton University 2002 — 2003
Professional Counseling
Texas A&M University-Commerce 1995 — 1997
B.S., Psychology/Business
Upland Software February 2014 - Present
Xerox Business Services August 2013 - January 2014
Xerox Federal Solutions, LLC June 2012 - August 2013
ACS A Xerox Company August 2008 - August 2013
ACS April 2006 - October 2008
Stuart Grey January 2000 - June 2005
Merkle Inc. 1996 - 2000
Skills
SDLC, ISO9001:2008 Lead..., CIO-SP3 GWAC Program..., Software Development, Program Management, Change Management, Management, Six Sigma, Requirements Gathering, Testing, Databases, Networking, Business Development, Integration, Business Process, Training, PMP
Education
American University 1991 — 1993
MA, International Conflict Mediation
Marymount College Tarrytown, NY 1985 — 1989
Political Science
Education Management Corporation, Online Higher Education April 2013 - Present
Xerox March 2011 - March 2013
ACS, a Xerox Company October 2010 - February 2011
Western Water Technologies July 2008 - September 2010
Arizona Jewish Historical Society February 2009 - May 2009
Skills
Customer Service, Data Entry, Microsoft Excel, Nonprofits, Goal Oriented, Finance, Volunteering, Microsoft Office 2007, Facebook, Office Management, Project Planning, Organization, Non-profits, Attentiveness to Detail, Inquisite, Hands-on Learning, Higher Education..., Comfortable working..., Outlook, Event Planning, Microsoft Office
Education
Arizona State University 2005 — 2010
Bachelor of Interdisciplinary Studies, Sociology/Communication
Xerox August 2013 - Present
CMSA Milwaukee Chapter 2010 - Present
Xerox Care and Quality Solutions, Inc September 2009 - August 2013
ACS, a Xerox Company September 2002 - November 2011
ACS Bowers / Bowers & Associates September 2002 - March 2010
ACS Bowers September 2002 - August 2009
Innovative Resource Group November 1999 - September 2002
Westmoreland Health Center November 1998 - November 1999
Skills
Nursing, Customer Service, Business Development, Negotiation, Healthcare, EHR, Healthcare Management, Medicare, Case Managment, Business Process..., Program Management, Employee Benefits, Process Improvement, Management, Strategic Planning, Team Building, Health Policy, Leadership, Quality Assurance, Software Documentation, Insurance, Project Management, HIPAA, Hospitals, Informatics, Healthcare Consulting, Health Insurance, EMR, Healthcare Industry, Case Management, Pharmacy Benefit...
Education
Alverno College 1991 — 1994
BSN, Nursing
Columbia College of Nursing 1981 — 1984
RN Diploma, Nursing
Independence Capital July 2014 - Present
Consumer Education Services, Inc January 2007 - July 2014
ACS, a Xerox Company 2006 - 2007
Landmark Funding LLC 2004 - December 2006
Option One Mortgage 2000 - 2003
Skills
Leadership, Strategic Planning, Management, Entrepreneurship, Strategy, Sales, Credit, Program Management, Training, Customer Service, Banking, Team Building, Nonprofits, Finance, Budgets, Mortgage Lending, Analysis, Public Speaking, Strategic Partnerships, CRM, Coaching, Loans, Process Improvement, Project Planning, Marketing, Call Centers, Real Estate, Sales Management, New Business Development, Public Relations, Negotiation, Business Development, Human Resources, Underwriting, Loan Origination, Small Business, Online Marketing, Operations Management, Executive Management, Marketing Strategy, Team Leadership, Start-ups, Call Center, Recruiting, Contract Negotiation, Private Money Placement, Asset Management, Consumer Lending
Education
Allegheny College 1977 — 1981
Bachelor's Degree, English Language and Literature, General
The Entrepreneurial Learning Initiative 2013 — 2013
Certified Facilitator, The Ice House Entrepreneurship Program
Central High School
High School
ACS, a Xerox Company 2010 - 2010
Education
Ashford University 2009 — 2013
Bachelors Arts, Communications
Paychex August 2015 - Present
Paychex October 2012 - August 2015
Level 3 Communications January 2010 - October 2012
ACS, a Xerox Company December 2008 - January 2010
BroadSoft July 2007 - December 2008
Lockheed Martin Corporation June 2001 - June 2007
Skills
Forecasting, Capital Budgeting, Budget, Pricing, Black-Scholes, Corporate Finance, Microsoft Office, Management, Budgets
Education
American University - Kogod School of Business 2004 — 2007
MBA, Management
Saint Bonaventure University 1997 — 2001
Bachelor of Business Administration, Finance
Fairport High School 1993 — 1997
OrthoVirginia North (formerly Commonwealth Orthopaedics) June 2014 - Present
Capital Women's Care June 2013 - June 2014
Technical Learning Center June 2012 - June 2013
ACS, a Xerox Company September 2011 - December 2011
Sanford Brown Institute October 2010 - August 2011
Sanford Brown Institute May 2006 - October 2010
Expertize Medical Billing April 1999 - June 2007
Dr. Lisa A Horton February 2003 - May 2006
Skills
Medical Billing, HIPAA, Training, Medical Coding, Healthcare, Public Speaking, Medical Terminology, Medical Records, Microsoft Office, Resume Writing, Staff Development, Data Entry, Healthcare Management, ICD-9, Community Outreach, Employee Training, Teaching, Medical Manager, PeopleSoft, Leadership Development, EMR, CPT, Microsoft Excel, EHR, Career Development, Medical Practice..., Outlook, Adult Education, College Recruiting, Analysis, Managed Care, Cpr Certified, Health Insurance, Revenue Cycle, Career Counseling, Coaching, Medisoft, QuickBooks, Health Education, Corporate Training, Insurance, ICD-10, PowerPoint, Curriculum Design, Accounts Receivable, Accreditation, Medical Compliance, Human Resources, Allscripts, Customer Service
Education
American Public University System 2013 — 2015
Bachelor's Degree, Public Health
American Public University System 2011 — 2013
Associate's Degree, Public Health
Ashworth University 2009 — 2010
Diploma, Nutrition Science
HR Consulting Firm - Dallas, Texas November 2013 - May 2015
L-3 Communications 2015 - 2015
L-3 Communications 2015 - 2015
L-3 Communications 2015 - 2015
L-3 Communications 2015 - 2015
L-3 Communications 2015 - 2015
TrendHR 2009 - October 2013
Custom Food Group June 2008 - January 2009
ACS, a Xerox Company March 2005 - June 2008
Skills
Employee Benefits, Employee Relations, Human Resources, Payroll, HRIS, Customer Service, Workers Compensation, Accounts Payable, Accounts Receivable, Sarbanes-Oxley Act, Internal Controls, Accounting, Strategic Planning, Management, Sales, Financial Statements, Microsoft Office, Financial Analysis, Financial Accounting, Temporary Staffing, Process Improvement, Microsoft Excel
Education
The University of Texas at Arlington 1998 — 2002
Masters, Accounting
Arizona State University 1984 — 1989
BS, Finance
Infor September 2011 - Present
PensionGold Retirement Solutions (LRS) January 2007 - September 2011
LRS October 2001 - September 2011
Illinois Department of Transportation November 2005 - August 2007
Hydro-Gear July 2005 - November 2005
Waddell & Reed Financial Services June 2005 - June 2005
Innovative Security Information Services February 2005 - April 2005
American Express Incentive Services October 2004 - October 2004
ACS, a Xerox Company March 2004 - June 2004
Illinois Capital Development Board June 2003 - October 2003
Skills
HTML, Software Documentation, Visio, Content Management, Windows, Team Leadership, Online Help, SharePoint, CSS, Web Applications, Testing, Requirements Analysis, Quality Assurance, Technical Documentation
Education
Eastern Illinois University 1996 — 1999
M.A, English
Asbury College 1992 — 1996
B.A, English
ACS, a Xerox Company April 2010 - Present
ACS, Inc 2002 - June 2010
ACS government Solutions November 2002 - January 2007
Global Fund For Children August 2002 - November 2002
US Chamber of Commerce September 2000 - June 2001
Skills
Program Management, PMP, Business Analysis, Business Process, Project Portfolio..., Proposal Writing, Project Management, Business Process..., Vendor Management, Project Delivery, IT Strategy, open payment systems, public transit, electronic toll..., Requirements Analysis, SDLC, Software Project..., Process Improvement, CRM
Education
American University - Kogod School of Business 2000 — 2001
MBA
ACS, a Xerox Company January 2010 - Present
ACS, a Xerox Company August 2006 - 2010
ACS, a Xerox Company May 2001 - July 2006
Education
Minnesota State University, Mankato 1998 — 2001
B.S. Management, Administration, Management, International Business
University of Borås 2000 — 2000
International Business
Waldorf College 1996 — 1998
A.A. Business Administration, Business
CapTech July 2012 - Present
ACS, a Xerox Company August 2010 - July 2012
Fahrenheit Technology February 2010 - August 2010
Merge Computer Group June 2009 - February 2010
Cinea, Inc. (Dolby Laboratories) September 2003 - April 2009
LogicaCMG Inc. / CMG Inc./ Cisco Systems Inc. / Amteva Techologies Inc. 2000 - 2003
Circuit City Stores, Inc. 1999 - 2000
Circuit City (DIVX) 1997 - 1999
delco electronics / delphi 1992 - 1997
Department of Commerce - US - Japan Manufacturing Technology Fellowship December 1993 - December 1994
Skills
Requirements Analysis, NUnit, Microsoft SQL Server, Web Applications, UML, Agile Methodologies, SQL, C, Programming, LDAP, Project Management, Web Services, Business Analysis, Software Development, SOA, Linux, .NET, WCF, System Architecture, Testing, Software Design, Integration, C#, ASP.NET, Software Engineering, Unix, SDLC
Education
North Carolina State University 1989 — 1991
M.S., Electrical Engineering
Albion College 1985 — 1989
B.A., Physics
ACS, a Xerox Company September 2008 - Present
Emerson Network Power January 2008 - March 2008
Motorola Embedded Communications Computing July 2004 - December 2007
Motorola Satellite Communications Group April 2000 - June 2004
Motorola Satellite Communications Group January 1997 - March 2000
Motorola Government & Systems Technology Group January 1990 - December 1996
Skills
Process Improvement, Essbase, Business Process..., Sarbanes-Oxley Act, Hyperion Enterprise, Financial Analysis, Leadership, Finance, Analysis, Mergers, Strategic Financial...
Education
Arizona State University - W. P. Carey School of Business 2000 — 2002
MBA
University of Arizona 1985 — 1989
BSBA, Finance & Accounting
ADP RPO LLC November 2014 - Present
The RightThing, Inc., An ADP Company March 2011 - Present
ACS, A Xerox Company September 2007 - March 2011
Aerotek January 2006 - August 2007
Vision Real Estate 2004 - 2005
Skills
Recruiters, RPO, Marketing, Internet Recruiting, Applicant Tracking..., Technical Recruiting, Benefits Negotiation, Staffing Services, Screening Resumes, College Recruiting, Contract Recruitment, Talent Acquisition, Executive Search, Screening, Temporary Placement, Recruiting, Sourcing, Onboarding, Cold Calling, Taleo, Human Resources, Talent Management, Performance Management, Process Improvement
Education
Abilene Christian University 2000 — 2004
Bachelor of Business Administration, Marketing
Crandall High School 1996 — 2000
ACS, a Xerox Company May 2005 - July 2011
ACS, Inc May 2005 - July 2011
Buck Consultants January 1999 - January 2007
Assurant Group January 1996 - January 1999
Crawford & Company January 1995 - January 1996
NationsBank January 1994 - January 1995
Confederation Life Insurance Company January 1984 - January 1994
Education
Albertus Magnus College
BA, Economics; Paralegal
Fellow, Insurance Life Management Institute
Georgia State University
MBA
ACS a Xerox Company 2010 - Present
HP, EDS, and ExcellerateHRO 2005 - 2010
TowersPerrin 1980 - 2005
Towers Perrin 1980 - 2005
Education
Arcadia University
MA, Math Education
Saint Joseph's University
BS, Mathematics
ACS, a Xerox Company July 2006 - Present
OfficeMax June 1997 - July 2006
Skills
Content Management, Training, ADDIE, Project Management, Learning Management..., Technical Writing, E-Learning, Content Development, Instructional Design, Program Management, Process Improvement, Vendor Management, Talent Management, Employee Training, Strategy, Leadership, Management
Education
Arizona State University 2013 — 2015
Bachelor's Degree, Sports and Media Studies
Mesa Community College 2009 — 2012
Associate of Science (AS), Computer Information Systems - Forensics, 3.75
United States Department of Defense July 2012 - Present
BOSH Global Service December 2009 - July 2010
NexTech Solutions September 2009 - December 2009
MED A.R.M., INC April 2008 - September 2009
EMDEON BUSINESS SERVICES January 2007 - April 2008
ACS, a Xerox Company January 2006 - January 2007
US Navy February 2000 - March 2005
Skills
Troubleshooting, Servers, Network Administration, Switches, Routers, Networking, Operating Systems, WAN, TCP/IP, Technical Support, Unix, Telecommunications, Hardware, Software Installation, System Deployment
Education
American InterContinental University 2011 — 2012
Master of Science, Information Systems Security
ITT TECHNICAL INSTITUTE 2004 — 2007
Bachelor of Applied Science Degree, Information Systems Security
William Penn Senior High
Xerox February 2011 - Present
ACS, a Xerox Company October 2010 - February 2011
H.W. Lochner February 2010 - August 2010
AMEC Earth and Environmental, Inc. July 2006 - November 2009
Dye Management Group, Inc. 2004 - 2006
ACCO Engineered Systems 2002 - 2003
Entranco 1998 - 2002
Los Alamos Laboratory 1986 - 1996
Skills
Call Centers, Staff Development, Call Center..., Customer Service, Editing, Adobe Creative Suite, Proposal Writing, Training, Microsoft Office Suite, Personnel Management, Marketing, Team Management, Graphic Design, Management, CRM, Project Management, Process Improvement, Leadership, Team Leadership, Vendor Management, Customer Satisfaction, Microsoft Office
Education
American InterContinental University 2003 — 2006
BFA, Visual Communication
Arizona Department of Transportation October 2013 - Present
Arizona Public Service (A.P.S.) August 2012 - May 2013
Maricopa County Office of Enterprise Technology June 2012 - August 2012
Wells Fargo October 2010 - May 2012
Direct Alliance Corporation December 2009 - July 2010
Troon Golf May 2007 - December 2009
Arizona Supreme Court November 2006 - May 2007
ACS, a Xerox Company June 2003 - November 2006
ACS, a Xerox Company July 2002 - June 2003
Skills
Software Project..., Project Portfolio..., International Project..., Agile Project Management, Critical Chain Project..., MS Project, Project Implementation, Project Execution, Project Delivery, SharePoint, SOX, Budgeting, Financial Forecasting, User Acceptance Testing, Integration Testing, Project Management, Change Management, Business Analysis, Microsoft Project, SDLC, Vendor Management, Program Management, Certified Scrum Master
Education
Arizona State University
Bachelor of Science, Conservation Biology
Vensure Employer Services September 2013 - May 2015
ACS, a Xerox Company September 2008 - June 2013
Optimal Inc. October 2006 - August 2008
Standard Federal Bank May 1992 - May 2000
Skills
Payroll, Accounts Payable, Onboarding, Human Resources, Employee Relations, ADP Payroll, Applicant Tracking..., Sourcing, Resume Writing, Personnel Management, Benefits Administration, Employee Benefits, Recruiting, Invoicing, Customer Service, PeopleSoft, Performance Management, Deferred Compensation, Talent Acquisition, SAP HR, Garnishments, Microsoft Excel, Reports, Payments, Leadership, Training, Management, Microsoft Office, Call Centers, Accounting
Education
Argosy University Phoenix 2010 — 2016
Bachelor of Business Administration (B.B.A.), Still Attending
University of Phoenix 2008 — 2010
Mckinney Trailer Rentals October 2011 - Present
RWC Idealease, LLC March 2006 - August 2011
ACS, a Xerox Company October 2003 - March 2006
Bank One October 2003 - October 2004
Phoenix New Times 2003 - 2004
Education
University of Phoenix 2007 — 2009
Masters, Business Administration
Arizona State University, W. P. Carey School of Business 2002 — 2005
Bachelor of Science, Marketing
ACS, a Xerox Company April 2011 - February 2012
CCGI April 2008 - March 2009
EDS 1995 - 2006
CSC 1980 - 1995
Skills
Team Building, Project Management, Process Improvement, Team Leadership, Sales Management, Business Analysis, Program Management, Change Management, Business Strategy, Executive Management, Solution Selling, Strategic Partnerships
Education
Arizona State University 1973 — 1977
B.S., Chemistry
SFSU
XO Communications June 2014 - Present
ACS, a Xerox Company March 2011 - March 2014
XO Communications August 2009 - March 2011
Time Warner Cable February 2009 - August 2009
Kaiser Permanente October 2008 - December 2008
Qwest Communications 2005 - 2008
Skills
Java, Hibernate, Tomcat, Struts, J2EE, JavaScript, Unix, Oracle, Leadership, SOA, Java Enterprise Edition, Spring framework, PL/SQL, Flex, Requirements Analysis, Software Development, JSP, SQL, Hadoop, Databases(Oracle,MySQL,S..., Front-end(HTML,XML,XSLT,..., Webservices(Restful,SOAP..., jQuery, jQuery Mobile, Application..., Web..., AngularJS, Apache Kafka, Apache Storm, Apache Pig, Apache Spark, Spring Framework, SDLC, Agile Methodologies, Web Services, XML, Integration, Shell Scripting, Microsoft SQL Server, Linux, Software Project..., Testing, Eclipse
Education
Andhra University 2000 — 2004
Btech, Information technology
Andhra University 2000 — 2004
BTech Information Technology, Information Technology
Morneau Shepell September 2011 - Present
ACS a Xerox company April 2011 - September 2011
Buck Consultants August 2007 - April 2011
Skills
BPO, Performance Management, Employee Engagement, Vendor Management, Six Sigma, Employee Benefits, Business Process..., Talent Management, Change Management, HR Consulting, Talent Acquisition, Human Resources, Sourcing, Leadership, Technical Recruiting, Employee Relations, Outsourcing, Onboarding, HRIS, Recruiting, Applicant Tracking..., Benefits Administration, CRM, Employee Training, Succession Planning, Call Centers, Workforce Planning, Personnel Management, Internet Recruiting, Deferred Compensation
Education
Seneca College of Applied Arts and Technology 1990 — 2007
Adult Education
Thorneloe University 1985 — 1990
BA, History / Religion
Accenture January 2011 - Present
ACS, a Xerox Company April 2010 - January 2011
ChaseSource LP September 2009 - March 2010
BCBSM May 2007 - July 2008
Compuware August 1996 - May 2007
Education
Eastern Michigan University 1995 — 2000
MA, Math & Computer Science
Andhra University
MS, Applied mathematics
BP May 2014 - Present
BP December 2012 - May 2014
BP April 2012 - December 2012
BP May 2011 - April 2012
Saint Arnold Brewing Company April 2010 - April 2012
ACS, a Xerox Company September 2009 - April 2010
Skills
Performance Management, Employee Relations, Organizational..., Talent Management, Management, Leadership Development, Customer Service, Event Management, Leadership, Marketing, Operations Management, Process Improvement, Training, Call Centers, Human Resources
Education
Algonquin College of Applied Arts and Technology 1996 — 1998
Business Diploma, Marketing
Dalhousie University 1988 — 1995
Bachelor of Arts, History
Neighborhood Centers Inc. October 2013 - Present
ResCare September 2012 - September 2013
ResCare August 2005 - September 2012
Wharton County Junior College April 2009 - November 2011
ACS, a Xerox Company January 2003 - April 2006
Lockheed Martin Information Technology September 1997 - December 2002
Skills
Access, Employee Relations, Payroll, Performance Management, Recruiting, PeopleSoft, Onboarding, Workshop Facilitation, Interviewing, Resume Writing, Training, Human Resources, Interviews, Career Counseling, Conflict Resolution, Leadership, Coaching, Policy, Succession Planning, Hiring
Education
American InterContinental University-Houston 2009 — 2009
Master of Business Administration (MBA), Human Resource Management; Business, Management, and Administration
UNIVERSITY OF HOUSTON-VICTORIA 2002 — 2005
Bachelor of Business Adminstration (BBA), Accounting
The University of Texas at Austin June 2013 - Present
ACS, a Xerox Company February 2012 - July 2013
SunPower Corporation October 2009 - September 2011
APS (ARIZONA PUBLIC SERVICE) March 1994 - December 2010
CHEMICAL WASTE MANAGEMENT May 1991 - December 1993
CHEMICAL WASTE MANAGEMENT June 1990 - May 1991
INTEL January 1989 - June 1990
DHL AIRWAYS June 1986 - December 1988
PACIFIC BELL January 1985 - December 1985
PHOENIX UNION HIGH SCHOOL DISTRICT July 1980 - May 1982
Skills
Translate Technical..., Change Management, Multi-cultural and..., Training, Translation, Process Improvement, Program Management, Instructional Design, Creative Strategy, Leadership, Coaching, Creative Briefs, Employee Training, Creative Problem Solving, Cross-functional Team..., Project Delivery, Project Management, Human Resources, E-Learning, Management, Analysis, Staff Development, Instructor-led Training, Technical Training, Leadership Development
Education
San Francisco State University 1982 — 1987
MA Ed, Instructional Technology- Instructional Design
Arizona State University 1975 — 1979
BA Ed, Special Education
Universidad de Sonora 1978 — 1978
Bachelor of Arts, Education, General Studies
Senator Tim Kaine May 2014 - Present
O'Melveny & Myers LLP May 2015 - July 2015
Senator Tim Kaine February 2013 - May 2014
Senator Herb Kohl November 2010 - December 2012
Senator Herb Kohl November 2009 - November 2010
ACS, a Xerox Company July 2007 - November 2009
Skills
Public Policy, Policy Analysis, Government, Federal Government, Strategic Communications, Legislative Relations, Coalitions, Politics, Policy
Education
The George Washington University Law School 2013 — 2016
Law
American University, Washington College of Law 2012 — 2013
Law
University of Wisconsin-Madison 2003 — 2007
BA, History
Niskayuna High School
HCL Technologies LTD September 2012 - Present
ACS A Xerox Company January 2010 - August 2012
IBM June 2006 - December 2009
Education
Manipal University 2012 — 2014
Master of Science (MS), Computer Science, A
Gkm College Of Engineering and Technology 2001 — 2005
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering, A
CNSI May 2015 - Present
CNSI August 2014 - May 2015
Aldera, Inc. October 2013 - July 2014
EHR- Electronic Health Resources, LLC May 2013 - August 2013
Consultant CGI October 2012 - March 2013
EHR January 2012 - March 2012
Alliance Enterprises, Inc. October 2010 - March 2011
ACS, a Xerox Company June 2008 - February 2009
CNSI February 2005 - June 2008
2005-2008 February 2005 - June 2008
Skills
SDLC, Software Documentation, CMMI, Leadership, Requirements Management, Quality Control, Change Management, Training, Proposal Writing, Strategic Planning, Business Analysis, Quality Assurance, Program Management, Integration, Visio, Requirements Gathering, Requirements Analysis, Process Improvement
Education
Ashford University 2012 — 2015
Master's of Organizational Management, Organizational Management with Project Management
Ashford University 2010 — 2012
Bachelor's of Organizational Management, Project Management
Lewis and Clark State College 1990 — 1993
Social Work
Boise State University 1984 — 1989
Elementary and Special Education
Freeport-McMoRan Copper & Gold Inc. January 2012 - Present
ACS, a Xerox Company April 2009 - December 2011
AZTEC Engineering August 2006 - February 2009
AMEC Earth & Environmental June 2005 - July 2006
CSK Auto Inc August 2001 - June 2005
Skills
Account Reconciliation, Accounting, Accounts Receivable, Payroll, General Ledger, Auditing, Internal Controls, Budgets, Management, Analysis, Consolidation, Invoicing, PeopleSoft, Journal Entries, Financial Statements
Education
Arizona State University 2003 — 2006
Bachelor, Accountancy
Phoenix College 2001 — 2003
Associates Transfer Degree, Accountancy
Universität Duisburg-Essen, Standort Duisburg 1998 — 2000
BWL
ACS, a Xerox Company October 2011 - Present
The art institute of fort lauderdale October 2009 - July 2011
WildSpots Foundation October 2008 - May 2009
Education
Kittrell Job Corp Center 2011 — 2011
Business of Administartion, Business Administration and Management, General, A
Art Institute of Fort Lauderdale 2009 — 2011
AS, Photography
IDEX Corporation February 2012 - Present
ACS, a Xerox Company October 2006 - March 2012
Remco Software, Inc. January 2004 - June 2006
Skills
System Deployment, Active Directory, VMware, Microsoft SQL Server, Windows 7, Troubleshooting, Virtualization, Windows Server, ITIL, Hyper-V, SQL, Servers, Windows 2008, Trax, JDE One World, Microsoft CRM, Network Backup, Citrix Metaframe, Server Administration, Data Center, MCSE 2003, Microsoft Dynamics® CRM..., MCTS, Disaster Recovery, Citrix, Microsoft Certified..., Installing and..., Microsoft Certified..., Backup Exec, Cisco Technologies, Cluster, DHCP, DNS, Hardware, IIS, IT Management, IT Operations, IT Service Management, Microsoft Exchange, NetApp, Network Administration, Powershell, SCCM, SharePoint, TRAX, VMware ESX, VMware Infrastructure, VPN, vSphere
Education
University of Mary 2004 — 2006
Master of Business Administration
Bemidji State University 2000 — 2003
Bachelor of Science, Computer Information Systems
Karagandinskij Gosudarstvennyj Tehnièeskij Universitet 1994 — 1999
Mining Engineer
UnitedHealth Group May 2015 - Present
ACS a Xerox Company October 2008 - May 2015
Skills
Call Centers, Data Entry, Customer Service, Leadership, Management, Microsoft Office, Training, Microsoft Excel, PowerPoint, Access, Analysis, Change Management, Coaching, Healthcare, Healthcare Management, Program Management, Project Management, Public Speaking, Sales, Strategic Planning, Databases, HIPAA, Research, Time Management, Process Improvement
Education
Ashford University 2015 — 2019
Bachelor of Arts (BA), Hospital Administration/Management
ACS, a Xerox Company April 2005 - Present
Relay Health (McKesson) 2011 - 2011
Verizon January 2002 - August 2004
JPMorgan Chase 2001 - 2002
Telcordia Technologies May 1998 - December 2000
The Weather Channel September 1997 - April 1998
SST Inc 1997 - 1998
Education
Annamalai University 1982 — 1988
BE, Mechanical
Geico September 2014 - Present
Community Health Network June 2012 - Present
Leatrice's Locs July 2006 - Present
Kelly Services 2014 - 2014
Kelly Services 2014 - 2014
ACS, a Xerox Company November 2011 - December 2011
Teleperformance September 2006 - April 2009
Q-hub 2001 - 2002
Skills
Employee Relations, Coaching, Leadership Development, Team Building, Training, Organizational..., Performance Management, Talent Management, Human Resources, Applicant Tracking..., Talent Acquisition, Technical Recruiting, Recruiting, Employee Training, Career Development
Education
Anderson University 2012 — 2015
Bachelor's degree, Organizational Leadership, sophomore
Pierce County Library System May 2015 - Present
Dell April 2012 - May 2015
ACS, a Xerox Company September 2011 - December 2011
Burger King Corporation May 2008 - September 2011
Quality Food Centers May 2006 - April 2007
Skills
Customer Service, Computer Hardware, Windows 7, Microsoft Office, Microsoft Excel, Microsoft Word, Windows XP Pro, Windows Vista, PowerPoint, Outlook, Upgrades, Software Installation, Toner, Inventory Management, Dewey Decimal System, Public Libraries
Education
American InterContinental University 2008 — 2009
Bachelor's of Information Technology, Network Administration
American InterContinental University 2007 — 2008
Associate of Arts, Business Administration
Xerox December 2011 - Present
Affiliated Computer Services 2006 - October 2012
ACS, a Xerox Company July 2010 - December 2011
ACS a Xerox Company November 2006 - June 2010
Skills
Requirements Analysis, SDLC, Business Analysis, Vendor Management, PMO, IT Management, Program Management, IT Strategy, Project Management, Disaster Recovery, Cloud Computing, IT Operations, Leadership, PMP, Software Development, Management, ITIL, Software Documentation, Software Project..., Team Leadership
Education
Rider University 1975 — 1977
MS, Administration
Athens State University
B.S. Ed, Sociology
ACS, a Xerox Company February 2010 - Present
Barnes Distribution April 2007 - December 2009
Skills
Accounts Payable, Accounts Receivable, Sarbanes-Oxley Act, Microsoft Excel, Internal Audit, Operations Management, Customer Service, Invoicing
Education
American InterContinental University 2007 — 2009
Bachelor of Business Administration (BBA), Business Administration, Management and Operations, 3.59
Affliated Computer Services September 2011 - Present
Apex Systems March 2011 - September 2011
ACS, a Xerox Company October 2010 - February 2011
BluePhoenix Solutions / IntraComp Group Inc October 1995 - August 2010
Andrews University July 1990 - September 1995
Northern Telecom Inc September 1988 - July 1990
Northern Telecom Inc June 1983 - August 1988
Northern Telecom Inc June 1978 - May 1983
NJ and Minn August 1974 - June 1978
Andrews University June 1971 - August 1974
Skills
COBOL, Unix, Windows, Linux, Perl, Oracle
Education
Andrews University 1967 — 1971
B.A, Mathematics
ACS, a Xerox Company January 1985 - Present
Nike January 1985 - April 1999
Skills
ITIL, SDLC, Requirements Analysis, Business Analysis, Vendor Management, SQL, Disaster Recovery, Microsoft SQL Server, Outsourcing, Active Directory, Data Center, Process Improvement, Program Management, Windows Server, IT Service Management, Integration, IT Management, Computer Hardware, Enterprise Architecture, Storage, Security, IT Strategy
Education
Metropolitan Career Center Computer Technology Institute 1984 — 1986
Computer Programmer
Petro Towery, Inc October 2012 - Present
ACS, A Xerox Company April 2011 - October 2012
LFUCG June 2002 - April 2010
Central Kentucky Mechanical July 1995 - June 2002
Skills
Microsoft Office, Troubleshooting, Retail, Microsoft Word, Windows, Management, Active Directory, Computer Hardware, Customer Service, Windows Server, Social Media, Data Entry, Inventory Management, Microsoft Excel, Security, Outlook
Education
ITT Technical Institute-Lexington 2010 — 2012
2012, CNS -Computer Networking and Security
Bryan Station High School 1991 — 1995
HS Diploma
IBM Global Services 2007 - Present
ACS, a Xerox Company 2002 - 2005
Motorola Solutions 1995 - 2002
Skills
Vendor Management, Outsourcing, BPO, Service Delivery, Employee Benefits, Human Resources, Performance Management, Leadership, Change Management, Business Process..., IT Strategy, Process Improvement, Business Transformation, Program Management
Education
WIU
Master's degree, Business Administration and Management, General
Arizona State University
Bachelor's degree, Finance, General
trialcard, Inc June 2010 - Present
TrialCard June 2010 - August 2010
ACS, a Xerox Company November 2009 - May 2010
Quintiles January 2007 - November 2009
AAA Carolinas February 2006 - January 2007
Waste Management May 1999 - February 2006
Waste Management, Inc. 1999 - 2006
Skills
Management, Program Management, Project Planning, Quality Assurance, Six Sigma, Software Documentation, Technical Support, Training, Troubleshooting
Education
Ashworth University 2011 — 2013
Business Management
ACS, a Xerox Company April 2004 - Present
Education
Western International University 1998 — 2000
Masters of Science, Information Systems
Arizona State University 1995 — 1997
Bachelor of Arts - Elementary Education
National Institutes of Health January 2014 - September 2014
ACS, A Xerox Company June 2011 - December 2013
Ethiopian Radio and Television March 2008 - April 2010
Skills
Xilinx, Windows Server, Cisco Technologies, SQL, Wireless Networking, LAN-WAN
Education
Addis Ababa University
Bs, Electrical Engineering
ACS, a Xerox Company February 2006 - July 2009
Sonora Quest Laboratories May 2003 - February 2006
PNB/McAfee Mortgage 2003 - 2003
Fresenius Medical Care October 1999 - December 2002
Phoenix Restaurant Group May 1995 - October 1999
MGC Contractors January 1995 - April 1995
Hellmann International Forwarders Inc January 1992 - December 1994
Directors Mortgage & Loan Corp April 1989 - June 1991
Dyncorp September 1986 - October 1988
Dean Worldwide Co. (Freight Forwarder) August 1983 - September 1986
Skills
Data Entry, Customer Service, Accounts Payable, Account Reconciliation
Education
Arizona State University
Bachelor's Degree, Business Administration
University of Kentucky October 2012 - Present
US Census Bureau April 2010 - July 2010
Self-Employed Breeder/Trainer January 2002 - January 2010
H&R Block December 2007 - April 2008
ACS, a Xerox Company December 2005 - March 2007
Bluegrass Vending 2001 - 2004
Buy the Bunch 1996 - 1998
Skills
Dog training, Typing, Data Entry, Medical Billing, Pharmacology, Tax Preparation, Microsoft Office 2007, Customer Service, 10 Key, Cash Handling, Cashiering, Office Equipment, Dogs, Animal Care, Animal Handling, Animal Husbandry, Animal Health, Animal Behavior, Phone Skills, Phone Etiquette, Floral, Vending, Deposits, Graphic Arts, Stock Picking, Deliveries, Filing, Call Center, Survey Research
Education
MedTech College-Lexington Campus 2011 — 2012
Associate's degree, Medical Billing and Coding Specialist
Virginia College-Birmingham 2010 — 2011
Criminal Justice
Currently unemployed and am attending college, but am always inclinded to consider opportunities. August 2014 - Present
Maricopa Community Colleges June 2009 - August 2014
Anthem College Online March 2007 - January 2008
ACS, a Xerox Company October 2003 - October 2006
Skills
Title IV, Higher Education, Student Financial Aid, Call Centers, Student Loans, Training, Project Management, Process Improvement, Software Documentation, Team Leadership, Cross-functional..., Root Cause Problem..., Microsoft Excel, Access, Outlook, PeopleSoft Financial, Customer Service, interviewing skills, High Level Of..., Leadership, Microsoft Office, Policy, Strategic Planning, Team Building, PowerPoint, Microsoft Word, Research, Analysis, Budgets, Adult Education, Data Analysis, Staff Development, Change Management, Leadership Development, Management, PeopleSoft, Public Speaking, Coaching, Program Management, Student Affairs, Nonprofits, Interviews, Enrollment Management
Education
Mesa Community College 2011 — 2015
Associate's Degree, Biology, 3.1
Arizona State University 1999 — 2000
Biochemistry, 3.0
Rio Salado College 1997 — 1997
Certificate of Airline Operations, Airline Operations, 4.0
Titan Restaurant Group, LLC May 2014 - Present
Wendy's August 2009 - Present
MyComputerCareer.com/techskills May 2010 - August 2013
Genesis 10 March 2012 - April 2012
Walmart September 2007 - February 2008
Netwise Resources January 2005 - August 2007
City of Indianapolis May 1997 - August 2007
ACS, a Xerox Company May 1997 - December 2004
Thomson Consumer Electronics September 1992 - March 1994
US Navy December 1988 - September 1992
Skills
Computer Hardware, Windows Server, XP, Active Directory, TCP/IP, DHCP, Troubleshooting, Printers, IT Service Management, Windows 7, Networking, Cisco Technologies, Windows Vista, Windows XP
Education
TechSkills-Indianapolis 2010 — 2012
Comptia/Microsoft certifications
Indiana University-Purdue University at Indianapolis 1987 — 2007
BS, Computer Information Technology
Fire Control 'A' SchoolUS Navy 1989 — 1989
Dallas County September 2011 - August 2014
ACS, a Xerox Company November 2009 - September 2011
AppleOne April 2008 - November 2008
Hyatt Regency August 2007 - March 2008
Wendy's March 2002 - March 2007
Skills
Customer Service, Data Entry, Recruiting, Management, PowerPoint, Interviews, Writing, Microsoft Word, Microsoft Excel, Court Cases, Efiling, Purchase Orders, Computers, Ten Key, Typing, Quality Control, Kronos Timekeeping, FMLA, Employee Benefits, HR Policies, Oracle E-Business Suite, Oracle HR, Oracle Reports, PeopleSoft
Education
American InterContinental University 2012 — 2013
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Daemen College 2000 — 2005
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Aquinas High School 1996 — 2000
Koan Health, LLC January 2012 - Present
MedAssets April 2006 - December 2011
Datacert August 2003 - April 2006
Imagine Solutions January 2000 - August 2003
ACS, a Xerox Company April 1998 - January 2000
Teccor July 1995 - April 1998
Quester Technology February 1990 - July 1995
Lam Research July 1988 - February 1990
US Navy June 1983 - February 1988
Skills
Software Development, Agile Methodologies, .NET, Scrum, Microsoft SQL Server, C#, SQL, XML, WCF, Product Development, Web Services, R, Statistics, Machine Learning
Education
Arizona State University 1978 — 1982
BSE, Engineering, Material Science
Cisco January 2014 - Present
Cisco Systems August 2011 - January 2014
ACS, a Xerox Company August 2010 - February 2011
The Home Depot 2009 - 2010
Skills
CRM, Cisco Technologies, Networking, Salesforce.com, Sales Operations, Team Management, Microsoft Excel, Leadership, Microsoft Word, Training, PowerPoint, Customer Service, Time Management, Microsoft Office
Education
Wake Technical Community College 2008 — 2009
Associate of Arts
Appalachian State University 2006 — 2007
Transfer, Graphic Design
ACS, a Xerox Company July 2011 - September 2014
Aon Hewitt October 2009 - July 2011
Skills
Requirements Analysis, Business Requirements, Business Analysis, SDLC, Requirements Gathering, Manual Testing, Data Analysis, SQL, PL/SQL, HP Quality Center, Microsoft Office, Testing, Vendor Management, Analysis, CRM, Process Improvement, Software Project..., Software Documentation, Program Management, Databases, JavaScript
Education
Anna University 2005 — 2009
B.Tech, Information Technology
Fidelity Investments October 2011 - November 2012
ACS, a Xerox Company February 2010 - September 2011
BB&T May 2008 - December 2008
Kimley-Horn and Associates June 2006 - May 2008
Sapphire Technologies August 2005 - June 2006
International Business Machines Corporation November 2000 - July 2005
Merisel Americas August 1999 - November 2000
Skills
AIRS Certified, Interviewing, Technical Recruiting, Data Mining, Social Media, Internet Mining, Applicant Tracking..., Onboarding
Education
Appalachian State University 1989 — 1994
BSBA, Marketing
Appalachian State University 1989 — 1994
Bachelor of Science, Business Administration, Marketing Concentration
Enloe High School 1985 — 1989
High School Diploma, General
First Merchants Corporation October 2013 - Present
First Merchants Corporation January 2013 - September 2013
First Merchants Corporation January 2011 - December 2012
ACS, a Xerox Company January 2008 - January 2011
Skills
Data Analysis, Microsoft SQL Server, SSIS, Business Analysis, Business Intelligence, HTML, New Business Development, Database Administration, Data Warehousing, Quality Assurance, Access, SQL, SSRS, T-SQL, Software Project..., Databases, SDLC
Education
Anderson University 2003 — 2007
Bachelor's Degree, Computer Science, Business Administration, Information Systems (Minor)
Iron Mountain August 2013 - Present
SourceHOV September 2009 - Present
SOURCECORP August 2009 - January 2012
ACS, a Xerox Company March 2007 - August 2009
IBM Global Process Services September 2000 - March 2007
Skills
Business Analysis, Business Process, Requirements Analysis, Business Process..., Requirements Gathering, Process Improvement, Vendor Management, SDLC, User Acceptance Testing, Visio, Quality Assurance, Software Documentation, BPO, Six Sigma, SQL
Education
University of Kentucky 1992 — 1996
BS, Human and Environment Science
Ashland Community and Technical College 1990 — 1992
Cloud10 Corporation February 2007 - Present
ACS INC/ SPRINT February 2010 - June 2011
ACS Inc. 2010 - 2011
Wal-Mart Inc July 2009 - February 2010
Walmart June 2009 - January 2010
ACS, a Xerox Company January 2009 - June 2009
ACS INC/ AETNA January 2009 - June 2009
West Corporation December 2006 - June 2007
Don's Diner August 2000 - July 2006
Skills
MS Office Suite, AS400, Customer Satisfaction, IBM iSeries, Customer Service, Microsoft Word, Communication, Training, Sales, Cashiering, Outlook, Data Entry, Microsoft Excel
Education
Wake Technical Community College 2012 — 2014
A.A., Office System Technology
Ashworth College 2004 — 2008
High School Diploma, Criminal Justice
Ashworth High School
Wake Technical Community College
Pizza Hut 2005 - 2012
ACS, a Xerox Company June 2011 - September 2011
Education
Harrison College-Muncie
new castle chrysler high school
diploma, indiana core 40 diploma
BCforward June 2013 - Present
BCforward July 2012 - July 2013
BCforward July 2012 - October 2012
IU Health September 2011 - March 2012
Major Hospital September 2010 - September 2011
ACS, a Xerox Company November 2009 - September 2010
Managed Health Services - Centene Corporation 2007 - 2010
ACS, a Xerox Company July 2008 - October 2009
Skills
Revenue Cycle, Medicaid Claims, Lawson, EDI, Claims Manager, Manager, Data Analytics, SharePoint, RequisitePro, ReqPro, Requirements..., Requirements Management, Project Management, Pharmacy Benefit..., System Testing, Integration Testing, Requirements..., Requirements tra, Risk Management, Issue Management, Training, Access, Quality Assurance, Movex, Medicaid, Applicant Tracking...
Education
Anderson University 2003 — 2005
MBA, Business Administration
Indiana University-Purdue University at Indianapolis 2001 — 2003
Bachlors, Computer Science
ACS a Xerox Company 2010 - 2011
U-Haul International, Inc. September 2006 - January 2008
Bourbon Pub/ Parade November 2002 - March 2006
Skills
Veterinary, Feline and Canine..., Injections: IM IV SQ..., Venipuncture, IV Catheter Placement, Animal Behavior, Medical Terminology, Medical Records, Administering..., TPR's and Normals, Team Leadership, Scheduling Tools, Mac OS X, iPhone, Administration, Customer Service
Education
Carrington College-Portland 2010 — 2011
Certificate, Veterinary/Animal Health Technology/Technician and Veterinary Assistant