ACS - Affiliated Computer Services
Industry: Information technology company
DescriptionAffiliated Computer Services Inc. was a company that provided information technology services as well as business process outsourcing solutions to businesses, government agencies, and non-profit organizations. ACS was based in Dallas, Texas. ACS was ranked at number 341 on the 2010 Fortune 500 list. Headquarters: Dallas, TX Number of employees: 74,000 – (June 2009) Parent organization: Xerox Founder: Darwin Deason Founded: 1988 Subsidiaries: Affiliated Computer Services International B.V.,
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ACS - Affiliated Computer Services Employees
http://www.Ihouse.com April 2013 - Present
Laurus Strategies December 2010 - April 2013
Laurus Strategies 2008 - December 2010
Concentra Health Services November 2007 - February 2008
Biometric 2007 - 2008
Gevity March 2006 - September 2007
Gevity HR, Inc. 2007 - 2007
ACS - Affiliated Computer Services August 2002 - February 2006
Infoworks 1998 - 2000
WgI Solutions 1997 - 1998
Skills
Access, ERP, Payroll, Crystal Reports, Requirements Analysis, HRIS, Microsoft SQL Server, SQL, Project Management, Business Intelligence, Cognos, Human Resources, Accounting, Management, Testing, Deferred Compensation, Visual Basic, M S Reporting Services, Data Conversions, XML
Education
North Lake College 2013 — 2013
Certificate, Project Management
Cornell University 2007 — 2007
Certificate, Finance for Business Managers
El Centro Community College 2002 — 2003
Programming / Cisco
Collin County Community College 2001 — 2002
CCNA, Certified Cisco Network Associate
Richland Community College 2001 — 2002
Programming
Brookhaven Community College 2001 — 2001
Programming
California State Polytechnic University-Pomona 1996 — 1997
Certification, Rapid Application Development
University of Phoenix 1994 — 1997
MBA, Business Administration, 3.8
California State University-Fullerton 1986 — 1990
BA, Accounting
Cerritos College 1982 — 1985
AA, Programming / Accounting
Albertina Kerr Centers June 2008 - Present
University of Phoenix 2012 - Present
BBSI December 2007 - April 2008
ACS (Affiliated Computer Services) August 2007 - December 2007
HR Answers, Inc. April 2007 - August 2007
Evergreen Healthcare Management November 2003 - March 2007
Hire Source, Inc. September 2001 - June 2003
Olsten Corporation January 1999 - December 2000
Skills
Deferred Compensation, Employee Training, Employee Relations, Onboarding, Recruiting, Employee Benefits, HRIS, Talent Acquisition, Performance Management, Talent Management, Benefits Administration, Human Resources, Benefits Management, EQ-i, Organizational..., CIR, Emotional Intelligence, Personnel Management, Management, Employment Law, Labor Relations, Conflict Resolution, Interviews, Leadership, Temporary Placement, Payroll, Sourcing, Hiring, HR Policies, Leadership Development, Workforce Planning, Succession Planning, Career Development, Employee Engagement, Employee Handbooks, Resume Writing
Education
Western Governors University 2009 — 2010
Master of Business Administration, Management and Strategy
Thomas Edison State College
Bachelor of Arts (B.A.), Social Science
San Antonio College (SAC) January 2014 - May 2014
TEKsystems October 2012 - October 2013
ACS, A Xerox Company July 2008 - May 2012
ACS, Affiliated Computer Services June 2007 - July 2008
AT&T June 2000 - June 2007
Skills
Disaster Recovery, Provisioning, BMC Patrol, HP-UX, Incident Management, System Administration, HP, Visio, Troubleshooting, vPars, Npars, MCSG, Data Processing, BMC Remedy, Cognos, Bladelogic, Unix Shell Scripting, Project Coordination, Transition Management, Training Delivery, Process Improvement, Procedure Creation, Procedure Development, Problem Solving, Critical Thinking, BBSA
Education
Brookhaven Community College
Certificate of Unix System Administration, Unix System Administration
Dallas County Community College
Associate of Arts and Sciences (AAS), Computer Information Systems
Lamar Consolidated High Schoool
San Antonio College
Unisys February 2012 - Present
ACS, a Xerox Company August 2008 - February 2012
ACS (Affiliated Computer Services) August 2006 - August 2008
MDS Inc. January 2004 - November 2005
MDS Pharma Services (Formerly Phoenix International) January 1999 - January 2004
Institute for Biological Research and Development (IBRD) January 1995 - January 1997
IBRD January 1985 - January 1995
Skills
Process Management, Governance, Budgets, Customer Service, Requirements Gathering, BMC Remedy, Cross-functional Team..., IT Management, Consensus Building, Vendor Management, ITIL, Data Center, Project Management, Business Process, Requirements Analysis, Business Analysis, Routers, Microsoft Exchange, CRM, IT Strategy, PMP, Process Improvement, Program Management, IT Service Management, Leadership, Firewalls, Team Building, Networking, Integration, Project Portfolio..., Incident Management, Business Intelligence, Change Management, IT Operations, Enterprise Architecture, TCP/IP, IT Outsourcing, Disaster Recovery, Software Development, SDLC, Strategic Planning, Service Delivery, Management, Strategy, Information Technology, Telecommunications, Technical Support, Outsourcing, Servers, Infrastructure
Education
Almeda University 2006 — 2006
BS
California State University-Long Beach 1981 — 1983
Retired June 2012 - Present
Currently Retired August 2011 - May 2012
AZ DOC October 2005 - July 2011
ACS (Affiliated Computer Services) January 2000 - August 2002
PKSIS Application Services May 1998 - January 2000
Arizona Department of Economic Security October 1994 - May 1998
Skills
COBOL, JCL, Systems Analysis, DB2, IBM Mainframe, Mainframe, MVS, VSAM, CICS, TSO, IMS DB/DC, Easytrieve, Testing, XML, Documentation, Information Technology, VB.NET, Analysis, .NET, Visual Studio, SDLC, Databases, easytrieve plus
Education
Interface Technical Training 2005 — 2007
Certificates of Completion of Courses, IT dot net environment
Rio Salado College 2003 — 2003
Certifcate, Basic Corrections at COTA in Tucson, AZ
Purdue University - North Central Campus 1972 — 1974
AA, computer technology
Rolling Prairie HS 1959 — 1963
NCSU May 2012 - Present
ACS Affiliated Computer Services September 2010 - July 2011
Non February 2009 - July 2011
Newport News Rehabiilitation February 2002 - July 2009
Nurses 4 U Home Healthcare November 2003 - July 2008
A. Weinman Elastic & Company Inc. September 1983 - August 1985
Skills
Microsoft Office, Windows, Typing, HelathCare Clinical, Crisis Communications, Office Management, Customer Service, Data Entry, Contract Negotiation, Organizing, Process Scheduler
Education
Everest University-Tampa 2009 — 2011
"BS", Paralegal Studies
Thomas Nelson Community College 1996 — 2006
Associate's Degree, Criminal Justice and Corrections, 2.999
Diversified Sourcing Solutions February 2015 - Present
Atlantis Plumbing January 2014 - April 2014
ACS, a Xerox Company March 2007 - October 2012
ACS, Affiliated Computer Services April 1999 - December 2005
Skills
Data Center, Transition Management, Offshoring, IT Service Management, Sla, Incident Management, Team Management, Disaster Recovery, Shared Services, Service Management, Managed Services, Integration, Adaptability, Always Punctual, Interpersonal Skill, Reliable, Team-oriented, Team Leadership, Problem Solving, Management, Customer Service, Leadership, Training, Process Improvement, Microsoft Office, Sales, Microsoft Excel, Microsoft Word, Team Building, Program Management, Budgets, Strategic Planning, Payroll
Education
Chattahoochee Technical College
Business Management
College of DuPage 1985 — 1986
South Gwinnett High School 1979 — 1983
Earned Diploma
Deep End Technologies January 2010 - Present
Clayton Services June 2013 - November 2014
Infragistics December 2011 - June 2013
Liquid Hub February 2011 - December 2011
SEI May 2010 - November 2011
Deep End Technologies April 2010 - May 2010
Post & Schell, P.C. March 2001 - April 2010
ACS; Affiliated Computer Services January 1999 - March 2001
Choices Entertainment January 1990 - July 1999
Skills
.NET, C#, VB.NET, T-SQL, WPF, XML, WinForms, Database Design, Software Development, Silverlight, Visual Basic, WCF, Visual Studio, TFS, SQL, Integration, Architecture, Testing, LINQ, ADO.NET, OOP, Scrum, Agile Methodologies, Business Analysis, XAML, Microsoft SQL Server, Databases, SDLC, VBScript, Access, Enterprise Architecture, Agile Project Management, Software Project...
Education
University of Cincinnati 1982 — 1983
Metallurgical Engineering
Secured Systems Management LLC October 2014 - Present
American Red Cross January 2005 - Present
360DegreeNetworking.com March 2012 - October 2014
PAI ATM Services Group July 2002 - November 2008
Secured Systems Management, Inc. October 2000 - November 2008
Netbank Payment Systems December 2005 - May 2007
Netbank Payment Systems July 2004 - December 2005
Financial Technologies July 2002 - January 2004
Integrity Online (Internet Content Filtering Service) February 2000 - June 2002
ACS - Affiliated Computer Services October 1996 - February 2000
Skills
Cisco, Avaya PBX, Linux, Windows, Apple Macintosh, Sungard, SQL, Crystal Reports, Google Adwords, A+ Certified, US Army, FrontPage, Microsoft Dynamics, Great Plains, Red Hat Linux, Suse, Ubuntu, QNX, Mandrake, Mandriva, Fujitsu, HP, Juniper, PaperVision, Netscreen, Diebold, Internet Services, PCI DSS, SOX, HIPAA, Disaster Recovery, Disaster Preparedness, HTML, HTML + CSS, WYSIWYG layout tools, putty, Cisco Technologies, Avaya, Networking, Troubleshooting, Security, System Administration, Technical Support, Management, Integration
Education
Kaplan University 2010 — 2012
Bachelor's Degree, Information Technology
ITI Technical College 1995 — 1996
Associate of Occupational Studies, Electronics Technology
McComb High School 1988 — 1990
High School, General Academics
Farmers Insurance October 2012 - Present
CPI Chatsworth Products October 2011 - October 2012
Legal Corporate Supplies March 2010 - October 2011
Prorizon Corporation November 2009 - March 2010
ACS - Affiliated Computer Services February 2006 - November 2009
Attorneys Corporation Services June 1991 - February 2006
Skills
Microsoft Excel, Microsoft Word, Outlook, Oracle, Databases, Training, Strategic Planning, Process Improvement, Microsoft Office, Project Planning, E9 Epicor - Version 9, Inventory Management, Personnel Management, People Skills, Communication, Problem Solving, IT Service Management, Management, Cross-functional Team..., Lotus Notes, Human Resources, Vendor Management, Procurement, Software Documentation, Troubleshooting, Access, Visio, Outsourcing, ERP, Networking, SDLC, Business Development, Business Analysis, Program Management
Education
ITT Technical Institute-Sylmar 2013 — 2017
Bachelor of Business Administration (BBA), Business/Project Management, Current Student
New Age Academy 2012 — 2012
Certificate Received, Advanced Excel, 80
ECC North Valley Ocupational Center 2009 — 2010
High School/GED
Abraham Friedman Institute 1989 — 1990
License/Certificate received, Warehousing/Material Handler
TrendSource, Inc. February 2015 - Present
TrendSource, Inc. February 2015 - Present
Spraywell Inc September 2007 - January 2014
The Children's Cottage 2002 - 2013
ACS Affiliated Computer Services June 2011 - November 2011
Skills
Research, Microsoft Office, Editing, Management, Teaching, Biology, Data Analysis
Education
Salt Lake Community College 2003 — 2012
CNA- Certified Nurses Assistant, Health Sciences
SIRVA December 2007 - Present
ACS - Affiliated Computer Services August 2002 - December 2007
Allied Van Lines September 1997 - July 2002
GATX November 1995 - September 1997
John Crane Inc May 1993 - November 1995
Letterkenny Institute of Technology September 1988 - October 1992
Skills
Cisco Nexus, Data Center, Firewalls, Citrix, Switches, WAN, Vendor Management, Enterprise Architecture, Wi-Fi, ASA, PIX, Cisco IOS, Cisco Secure, ForeScout CounterAct, ForeScout CounterAct..., Cisco Routing &..., Cisco Technologies, Wireless Networking, BGP, Network Engineering, Wireless, Routers, VoIP, Computer Hardware, Network Architecture, Integration, MPLS, Infrastructure, Technical Support, WiFi, DHCP, Software Documentation, Software Installation, Hardware, Help Desk Support, VMware ESX, Cisco Routers
Education
Ulster University 1986 — 1988
Bachelor or Science with Honors, Computer Science
North West Regional College 1984 — 1986
HND, Computer Science, With Overall Distinction
Apex Systems (Dell) March 2014 - Present
Ettain Group (WellStar Health System) September 2013 - March 2014
IBM (CCI) April 2013 - September 2013
NC DENR October 2010 - April 2013
ACS (Affiliated Computer Services) March 2009 - October 2010
Southern Networks December 2007 - March 2009
Skills
Troubleshooting, Computers, Automobiles, Information Technology, Information System, Administartion, Office Administration, Electronic Filing, Filing, MS Office, Computer Building, Computer Hardware, Troubleshooting Hardware, Mobile Technology, Android, Apple, iPhone, Blackberry
Education
Strayer University-North Carolina 2008 — 2011
Information Systems, Information Technology
Apex High School 2004 — 2008
CareerSource Florida November 2008 - Present
Florida Agency for Workforce Innovation January 2003 - November 2008
ACS Affiliated Computer Services November 2001 - December 2002
Skills
Workforce Development, Policy Analysis, Program Management, Economic Development, Non-profits, Government, Public Policy, Nonprofits, Leadership Development, Project Management, Policy, Human Resources, Project Planning, Research, Organizational..., Public Speaking, Strategic Planning, Strategic Communications, Leadership, Management, Staff Development, Team Building, Media Relations, Training, Fundraising, Budgets, Public Relations, Community Outreach, Legislative Relations, Workshop Facilitation, Community Development, Grants, Grant Writing, Program Development, Program Evaluation, Proposal Writing, Event Planning, Legislation, Coaching, Career Development, Public/private..., Volunteer Management, Speech Writing, Management Consulting, Resume Writing, Event Management, Coalitions, Public Affairs, Employee Training, Higher Education
Education
Florida State University 1992 — 1994
Social Work
Tallahassee Community College 1990 — 1992
Associate of Arts (AA)
Domino's Pizza September 2013 - November 2013
ACS-Affiliated Computer Services February 2012 - July 2012
Puyallup Fair & Events Center 2012 - 2012
Safeway August 2008 - June 2011
Skills
Analytical Reasoning, Strong verbal and..., High Level Of Accuracy, Organization and..., Hands-on Problem Solver, Problem Analysis, use of judgement, ability to solve...
Education
Everest College-Tacoma 2007 — 2008
Certificate, Medical/Clinical Assistant
Stadium High School 2003 — 2007
Diploma, N.J.R.O.T.C.
Xerox Corporation January 2012 - Present
ACS A Xerox Company January 2010 - December 2011
ACS Switzerland Ltd. January 2007 - December 2009
ACS (Affiliated Computer Services) January 2000 - December 2006
Lockheed Martin January 1998 - December 1999
Skills
Management, Business Development, Outsourcing, Operations Management, Business Strategy, Mergers & Acquisitions, Sales, Human Resources, Finance, Government, Transportation, Networking
Education
Universite de Fribourg, Swtizerland 1980 — 1984
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Providence College 1976 — 1982
Bachelor's Degree, Business Administration and Management, General
Providence College 1976 — 1982
Bachelor of Science (BS), Business Administration and Management, General
Brazil
Cherry Hill East
TownePlace Suites by Marriott September 2013 - December 2014
La Quinta June 2012 - August 2013
ACS-Affiliated Computer Services September 2011 - May 2012
Best Western International January 2006 - September 2011
Wal-Mart May 2003 - November 2005
Lawrence Home Improvement June 2001 - April 2003
Skills
Computers, HIPAA, OSHA Certified, Bloodborne Pathogens, Time Management, Customer Service, Invoicing, Management, Payroll, Process Scheduler, Sales, Hotels, Front Office, Telephone Skills, Phone Etiquette, Fax, Filing, Data Entry, Cpr Certified, TWIC Card, Customer Satisfaction, Clerical Skills, Multi-line Phone, Cashiering, Office Equipment, Cash Handling Experience, Microsoft Office, Microsoft Word, Microsoft Excel, Hospitality, Leadership, Call Centers, Outlook, Restaurants, Teamwork, Administration, Hospitality Industry, PowerPoint
Education
Unitech Training Academy-Lafayette 2014 — 2015
Certification, Dental Assistant
Remington College-Houston Campus 2012 — 2013
Certification, Medical Insurance Specialist/Medical Biller
Talent Function September 2014 - Present
Futurestep - Korn/Ferry Company June 2013 - August 2014
Korn Ferry May 2011 - June 2013
NorthgateArinso, Inc. January 2006 - May 2011
ACS (Affiliated Computer Services) December 2004 - December 2005
STI Knowledge, Inc. March 2001 - November 2004
ARINSO International March 1999 - February 2001
Skills
Program Management, Talent Acquisition, Vendor Management, Onboarding, Workforce Planning, Applicant Tracking..., Management Consulting, Hiring, Employee Relations, Talent Management, HRIS, Succession Planning, Performance Management, HR Policies, Interviewing, Employee Engagement, HR Strategy, College Recruiting, Technical Recruiting, Full-cycle Recruiting, Internet Recruiting, Change Management, Screening, OFCCP, Organizational..., Employee Referral..., Talent Development, Recruitment/Retention, Direct Sourcing, Business Strategy, Recruitment Technology, Job Descriptions, Job Fairs, Creative Sourcing, Human Capital Management, Outsourcing, Sourcing, Process Improvement, Business Transformation, Benefits Administration, Offer Letters, New Hire Orientations, Recruiting, Personnel Management, SAP HR, BPO, Consulting, Human Resources, Leadership, HR Transformation
Education
St. Edward's University
B.A., Social Work
Centers for Medicare & Medicaid Services 2007 - 2008
USDA 2006 - 2007
ACS (Affiliated Computer Services) 2005 - 2006
ACS 2004 - 2005
Education
Union College
Key Results Management, Inc, April 2010 - Present
Maximum One Realtors! January 2008 - October 2012
IBM October 2006 - April 2010
Internet Security Systems Inc. January 2006 - October 2006
Real Estate Sales - Greater Atlanta Area January 2004 - January 2006
ACS Affiliated Computer Services October 2000 - October 2004
Chicago Board of Education October 1996 - January 1999
Skills
Your Virtual Assistant..., Administrative Support, Operations Management, Accounting, Database Administration, Customer Relations, Contract Negotiation, Copywriting, Documentation, Employee Relations, Editing, Inventory Management, Account Management, Lotus Notes, Microsoft Office, Outlook, Organizing, Purchasing, Research, Real Estate, Problem Solving, Troubleshooting, Vendor Management, Critical Chain Project..., Business Analysis, Strategic Partnerships, Integrated Marketing, Administrative..., Software Documentation, RFQ Development, RFI, RFP experience, Pricing Analysis, Contract Pricing, Budget Proposals, Procurement Contracts, Procurement, Toastmasters, Member of Toastmasters, Customer Satisfaction, Customer Service, Project Planning, SDLC, Business Process, Project Management, Business Intelligence, Budgets, Sales, Sales Process, Technical Writers
Education
Troy University 1999 — 2000
M.P.A, Masters Public Administration - Personnel Management, Graduate
Chicago State University 1991 — 1995
B. A, Board of Governors Program/Liberal Arts Studies
Rock Hill School District 3 August 2013 - Present
Xerox January 2011 - September 2012
ACS - Affiliated Computer Services May 2005 - December 2010
Royal & SunAlliance (Royal Insurance) August 1986 - May 2005
Policy Management Systems Corp April 1984 - May 1986
Skills
SharePoint, Sametime, Business Analysis, Blackberry Enterprise..., ITIL, Lotus Notes, Active Directory, Disaster Recovery, Blackberry, Servers, IT Service Management, Information Technology, Microsoft SQL Server, Process Improvement, Project Management, Software Documentation, IT Operations, Team Management, Integration, Visio, Project Planning, System Deployment, Security, Vendor Management, Enterprise Architecture, CRM, Network Administration, Data Center, IT Strategy, IT Management, Windows Server, Troubleshooting, Solution Architecture, SDLC, Requirements Analysis, Business Continuity, System Administration
Education
Clemson University 1979 — 1983
Bachelor of Science, Financial Management; Computer Science
Clover High School
Global Technology Solutions Group (GTSG) March 2010 - Present
In Transition November 2009 - March 2010
ACS September 1995 - November 2009
ACS (Affiliated Computer Services) January 1995 - November 2009
Walmart Stores Inc January 1988 - January 1995
Skills
Data Center, Disaster Recovery, IBM Mainframe, Mainframe, z/OS, z/VM, JES2, TSO, MVS, Hardware, ISPF, Capacity Planning, Operating Systems, Integration, Unix, Technical Support, IT Operations, Linux, JCL, zSeries, Software Installation, Performance Tuning, LPAR, Software Documentation, Storage Management, ITIL, Infrastructure, Service Delivery, IBM Utilities, CICS
Education
University of Missouri-Rolla
BS, Computer Science
Appian February 2015 - Present
Elemental Solutions, LLC August 2000 - Present
Consumer Product Safety Commision November 2013 - January 2015
Horizon Industries, LTD January 2013 - November 2013
ACS (Affiliated Computer Services) 2004 - 2005
Linguateq February 1997 - May 2000
DynCorp Meridian January 1992 - May 1995
Skills
Integration, Java, Agile Methodologies, Software Development, Websphere, Enterprise Architecture, Unix, Unix Shell Scripting, Linux, Middleware, PMP, SOA, Business Intelligence, Program Management, IT Strategy, Databases, Enterprise Software, SDLC, Architecture, Business Analysis, Requirements Analysis, Telecommunications, Software Project..., Oracle, Virtualization, SQL, XML, Security, Solution Architecture, Cloud Computing, SaaS, Web Applications, System Architecture, IT Management, Apache, Weblogic, Agile Project Management, PMO, Scrum, Microsoft SQL Server, Architectures, Business Process...
Education
George Mason University 1983 — 1990
BA, Philosophy / English
Midsouth Uniform and Supply April 2014 - Present
The CREATE Center, Inc. January 2009 - Present
Raymond Enterprises, Inc. January 2006 - Present
ACS Affiliated Computer Services June 1989 - April 2009
Skills
Public Speaking, Strategic Planning, Team Building, Project Management, Management, Customer Service, Leadership Development, Enterprise Software, Software Development, Program Management, Leadership, SQL, Process Improvement, Nonprofits, IBM iSeries, Integration, Budgets, Coaching, Testing, DB2
Education
Colorado College
Bachelor of Art, Mathematics
University of Southern California
Bachelor of Science, Electrical Engineering
West Coast University
Master of Science, Financial Management
Murphy Oil November 2013 - Present
Targa Resources June 2011 - November 2013
University of Houston 2009 - 2010
Librerias Bertrand. S.L. Bertelsmann Company 2007 - 2008
Mathidar S.L November 2005 - March 2007
ACS Affiliated Computer Services December 2004 - October 2005
Skills
Microsoft Office, Accounting, Data Analysis, Statistics, Financial Accounting, Internal Audit, SOX 404, TeamMate, Sarbanes-Oxley Act, Auditing, Internal Controls, Financial Analysis, Financial Reporting, Account Reconciliation, Analysis, General Ledger, US GAAP, Cost Accounting, Tax
Education
Association of Certified Fraud Examiners
Certified Internal Auditor
The Institute of Internal Auditors
Certified Internal Auditor
Texas State Board of Public Accountancy 2010 — 2011
Certified Public Accountant
University of Houston, C.T. Bauer College of Business 2008 — 2011
Master of Science (M.S.), Accounting, 4.0
Universitat de Barcelona 2004 — 2005
Master's degree, Finance, General
Universidad Nacional del Litoral 1998 — 2003
Chartered Accountant, Accounting and Business/Management
University of Houston, C.T. Bauer College of Business 2015 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General
Provo Craft October 2014 - Present
Axcess-Global April 2014 - October 2014
DCWV Acquisition Corporation January 2008 - March 2014
Qqest Software Solutions August 2012 - December 2012
ACS (Affiliated Computer Services) August 2006 - May 2007
eBay May 2004 - August 2006
GEICO June 2003 - May 2004
eBay Inc October 2000 - March 2003
Skills
E-commerce, Account Management, Product Development, Analytics, Product Management, Retail, Sales, Competitive Analysis, Cross-functional Team..., Strategy, Strategic Partnerships, Forecasting, Start-ups, Product Launch, Product Marketing, Customer Service, Management, Marketing Strategy
Education
Davis High School 1994 — 1997
Diploma, Regular/General High School/Secondary Diploma Program
Brigham Young University - Idaho
Generals / Music
Synteras, LLC January 2011 - Present
Fannie Mae July 2009 - January 2011
Instos Inc (formerly International Computer Solutions) January 2009 - June 2009
ACS (Affiliated Computer Services) July 2006 - January 2009
Freddie Mac September 2005 - July 2006
Eckerd Corp June 2001 - August 2005
University of South Florida January 2000 - May 2001
Royal Software January 1999 - July 1999
Skills
Software Configuration..., TFS, Configuration Management, SharePoint, Agile Methodologies, SDLC, SSRS, CSM, Integration, Program Management, Change Management, Requirements Analysis, Software Documentation, Visio, Oracle, CMMI, ClearQuest, Unix, Team Foundation Server, Release Management, Business Intelligence, PMP, Enterprise Architecture, Urban Turtle, Process Improvement
Education
Univ of S. Florida 1999 — 2001
MS/MIS, Management Information Systems
Maulana Azad National Institute of Technology 1992 — 1997
B.Architecture, Regional Engineering College, MP India
TEKsystems October 2014 - Present
Roche January 2015 - Present
Teradata Applications October 2014 - January 2015
Firestone Building Products June 2010 - May 2014
City of Indianapolis, SCT/ACS/Northrop Grumman 1980 - 2010
City of Indianapolis, SCT/ACS/Northrop Grumman 1980 - 2010
Northrop Grumman Information Systems November 2004 - December 2009
Northrop Grumman November 2004 - December 2009
ACS, a Xerox Company June 2001 - January 2005
ACS (Affiliated Computer Services) June 2001 - January 2005
Skills
ASA, BGP, LAN-WAN, Cisco Technologies, Network Design, Data Center, Cisco Nexus, Network Administration, Troubleshooting, Networking, Wireless Networking, MPLS, Disaster Recovery, Windows Server, Active Directory, Frame Relay, VMware, Virtualization, Process Improvement, WAN, Security, Program Management, Integration, Vendor Management, Software Documentation
Education
Purdue University 1971 — 1999
BSCPT, Computer Technology
Purdue University
B.S, CPT Computer Technology
MetLife July 2014 - Present
Contract Project Manager January 2013 - July 2014
Buck Consultants (a Xerox Company) November 2010 - December 2012
Various contracts January 2009 - October 2010
Fidelity Investments May 2007 - December 2008
ACS (Affiliated Computer Services) June 2000 - May 2007
ING May 1999 - April 2000
Dun & Bradstreet HealthPlan Services May 1994 - May 1999
Prior Experience 1983 - 1994
Skills
Project Management, Program Management, SDLC, Business Analysis, Process Improvement, PMP, Software Project..., Vendor Management, Requirements Analysis, Change Management, Outsourcing, Marketing Communications, Account Management, Product Launch, Creative Solutions, User Experience, Start-ups, Employee Benefits, Total Rewards, Web Application Design, Consulting, Health Insurance, Marketing Strategy, Ektron Content..., DotNetNuke, User Acceptance Testing, Global Teams, Defined Contribution, Web Content Management, Solution Delivery, Service Delivery, Leadership, SEO, Requirements Gathering, Team Leadership, Management, Team Building, Business Requirements, Enterprise Software, Web Analytics, Project Portfolio..., Project Planning, Strategy, Human Resources, CRM, Integration, Resource Management, PMO, Strategic Planning
Education
Eckerd College
BA
Virgina Tech
Xerox September 2010 - Present
Affiliated Computer Services 2007 - September 2010
ACS Affiliated Computer Services 2005 - 2007
Affiliated Computer Services 2002 - 2005
Skills
Operations Management, Process Improvement, BPO, Program Management, Outsourcing, Process Engineering, People Management, Business Process, Microsoft Office, Excel, Microsoft Excel, Management, Project Management, Team Building, Management Consulting, Leadership, Quality Assurance, Strategic Planning, Business Process..., Project Planning, Software Documentation, Business Analysis, Negotiation, Six Sigma
Education
Southern Utah University 1993 — 1996
Bachelor of Business Administration (B.B.A.), International Business
Dixie State College 1991 — 1994
Associate of Arts (A.A.), Portuguese Language
NTT DATA June 2011 - Present
CSC September 2010 - June 2011
RSDCGROUP, LLC March 2010 - September 2010
SSB Inc December 2008 - July 2010
Instant Technology July 2008 - November 2008
Vision Technology March 2007 - June 2008
United Parcel Service January 2007 - March 2007
Aquilent October 2005 - December 2006
ACS (Affiliated Computer Services) January 2004 - October 2005
Affliated Computer Services August 1998 - January 2004
Skills
SharePoint, Requirements Analysis, Program Management, SDLC, Visio, Business Analysis, Requirements Gathering, Project Management, CMMI, PMBOK, Agile Methodologies, Microsoft Office, MS Project, Appian, System Testing, User Acceptance Testing, Testing, PMO, Rational DOORS, Requirements Management, Microsoft Project, Software Documentation
Education
University of Phoenix 2004 — 2007
Master Degree
Empire State College
Bachelors of Science
Mohawk Valley Community College 1998 — 2000
Associates
Xerox July 2013 - Present
Xerox December 2012 - July 2013
Xerox Business Services LLC April 2008 - December 2012
ACS (Affiliated Computer Services) 2006 - 2008
Contact of Chattanooga 2002 - 2006
Hospice of Chattanooga 1997 - 2002
Hunter Museum of American Art 1982 - 1996
Skills
Customer Service, Fundraising, Public Relations, Program Management, Strategic Planning, Event Planning, Team Building, Public Speaking, Process Improvement, Non-profits, Budget, Change Management, Microsoft Excel, Microsoft Word, Outsourcing, Service Delivery, Project Management, Leadership, Nonprofits, ITIL, Team Leadership, Analysis, Account Management, Leadership Development, Project Planning, Contract Negotiation, Business Analysis, Vendor Management, Budgets, System Administration, Management, Community Outreach, Business Process..., PMP, Training, IT Service Management, Data Center, Cross-functional Team..., Strategy, Software Documentation, IT Management, IT Strategy, Networking, Integration, Business Process, Disaster Recovery, Marketing, SharePoint, IT Operations, Proposal Writing
Education
Bank Street College of Education 1984 — 1988
Masters, Leadership/Administration
The University of Tennessee at Chattanooga 1976 — 1980
BFA, Art Education
Contitech - Continental February 2015 - Present
Veyance Technologies, Inc. June 2012 - Present
SIRVA January 2008 - July 2012
ACS - Affiliated Computer Services June 2003 - January 2008
Logicalis March 1999 - June 2003
ITT A/CD April 1997 - March 1999
ITT A/CD May 1988 - April 1997
MidnightEscape BBS 1992 - 1997
USAF August 1976 - August 1985
Skills
Security, Switch, Cisco, Firewalls, Switches, Photography, Architectural..., Lightroom, Nature Photography, Night Photography, NX-OS, Nexus 7k, IP SLA, IOS Firewall, Dot1q, Data Center, MPLS, Wireless, Network Engineering, Routers, WAN, Network Security, VPN, Wireless Networking, Network Architecture, TCP/IP, Cisco IOS, EIGRP, Cisco 6500, TACACS+, Cisco Technologies, OSPF, CCNA, Network Monitoring Tools, Infrastructure, Solarwinds, Networking, Cisco Certified, Network Design, Network Services, Disaster Recovery, BGP, Cisco Nexus, DHCP, DNS, PIX, VoIP, Troubleshooting, System Deployment, Network Administration
Education
Black Hills State University 1984 — 1985
Eastbrook High School 1972 — 1976
US Bank May 2012 - Present
ACS - Affiliated Computer Services January 2011 - February 2012
The Bardy Trophy Company June 2008 - August 2010
The Paradies Shops February 2007 - June 2008
Metro Media January 2007 - March 2007
Skills
Digital Illustration, Vector Illustration, Photoshop, Photography, Adobe Creative Suite, InDesign, Logo Design, Business Cards, Illustrator, Typography, Magazine Layout Design, Graphic Design, Marketing Strategy, Advertising, Branding & Identity, Advertising Collateral, Brochures, Layout, Customer Service, Corel Draw, Creative Direction, Digital Photography, Corporate Identity, Data Entry, Art Direction, Graphics, Brand Development, Illustration, Corporate Branding, Visual Communication, QuarkXPress, Dreamweaver, Adobe Acrobat, Mac, Sales, Social Networking, Marketing Communications, Art
Education
The Art Institute of Portland 2002 — 2006
Bachelor of Science, Graphic Design
Mt. Hood Community College 1999 — 2002
Graphic Design / General Studies
Sam Barlow High School 1996 — 1999
Diploma, General Studies
US Foods September 2005 - Present
ACS Affiliated Computer Services April 2004 - August 2005
Global Fulfillment Services December 2002 - February 2004
Skills
Training, PeopleSoft, Microsoft Excel, Microsoft Word, Citrix, HP Service Manager, Accounts Payable, Vendor Relations, Customer Service, Outlook, Customer Satisfaction, Accounting, Time Management
Education
Central Arizona College 2000 — 2002
Tunnell Consulting, Inc. June 2013 - Present
Johnson Controls July 2012 - December 2012
Oxfam GB September 2010 - May 2012
FedEx Office September 2006 - September 2010
ACS (Affiliated Computer Services) January 2004 - August 2006
Skills
Employee Relations, Performance Management, HRIS, HR Policies, Deferred Compensation, Benefits Administration, Organizational..., Talent Management, Recruiting, Succession Planning, Human Resources, Employee Engagement, Labor Relations, Training, Personnel Management, Employee Benefits
Education
Cairn University 2008 — 2010
Master's degree, Organizational Leadership
Rider University 1997 — 2000
Bachelor of Arts (BA), Liberal Arts and Sciences, General Studies and Humanities
Cooper-Booth Wholesale Company August 2015 - Present
The Jay Group November 2007 - July 2015
ACS - Affiliated Computer Services December 2005 - November 2007
Skills
Customer Service, Management, Team Building, Training, Customer Satisfaction, Call Centers
Education
Consolidated School of Business-Lancaster 1997 — 1999
Associate's degree, Business Administration
Sierra Nevada Corporation March 2007 - Present
ACS, Affiliated Computer Services July 2000 - August 2003
Hampton January 2000 - June 2000
Embassy Suites November 1993 - September 1999
Skills
Account Reconciliation, Microsoft Excel, Microsoft Word, Journal Entries, Deltek, Lotus Notes, Process Improvement, Employee Training, Multi-state Payroll..., Payroll, Payroll Analysis, Payroll Administration, Analysis
Education
California State University-East Bay 1997 — 1999
Bachelor's Degree, Business Administration and Management, General
Diablo Valley College 1993 — 1997
Associate's Degree, General Studies
New Horizons Computer Learning Centers October 2014 - Present
Our Lady of Guadalupe Catholic Church March 2012 - October 2014
Goodwill Central Texas February 2011 - March 2012
Arbor Educational Services/ResCare/Texas Workforce August 1998 - February 2011
ACS: Affiliated Computer Services 2004 - 2007
ACS:Affiliated Computer Services 2003 - 2004
ACS: Affiliated Computer Services 2001 - 2003
CEACO - Central East Austin Community Organization January 2000 - August 2001
Caritas of Austin July 1995 - January 2000
D.A.R. / St. Dismas Rehabilitation Center May 1990 - July 1995
Skills
Program Management, Training, Team Building, Project Management, Team Leadership, Business, Program Facilitation, Program Development, Career Counseling, Student Counseling, Publication Development, Public Speaking, Public Relations, Computer Proficiency, Social Networking, Business Networking, Workshop Facilitation, Large Group Facilitation, Team Building..., Organizational..., Policy, Management, Negotiation, Leadership Development, Leadership, Organizational..., Business Development, Operations Management, Human Resources, Customer Service, Budgets, Sales, Performance Management, HR Policies
Education
University of St. Thomas (TX) 1983 — 1986
Div. in Philosophical Issues, Theology/Philosophy
College of Santa Fe (AKA: Santa Fe University of Art and Design) 1978 — 1983
Bachelor's Degree, Humanities: Philosophy, Theology, & Music
The University of Texas at Austin
On-Going: Music/Performing Arts, Vocal Performance
High School, plus we're related somehow or another...
Fidelity National Title June 2010 - Present
Kacie's Cake Bites January 2009 - June 2010
Bank of America June 2007 - November 2009
daltile (Mohawk Industries) November 2005 - June 2007
ACS (Affiliated Computer Services) June 2001 - November 2005
Southwestern Bell January 1998 - January 2001
Skills
Access, Microsoft Excel, Employee Relations, Human Resources, Training, Management, Analysis, Customer Service, Program Management, Budgets, Project Management, Data Entry, Employee Benefits, Administrative..., Accounts Payable, HRIS, Sales, Microsoft Word, Real Estate, Outlook
Education
Collin County Community College 2008 — 2010
Business, Computers
Bryan Adams High School 1993 — 1998
High School Diploma
Collin County Community College
Real Estate
Ofori & Associates October 2005 - Present
State of North Carolina November 2004 - November 2012
Lockheed Martin / ACS / CDSI January 2000 - January 2005
Lockheed Martin 2004 - 2005
ACS (Affiliated Computer Services) 2000 - 2004
North Carolina Housing Finance Agency January 1994 - May 2000
3rd Federal Bank/Third Federal Bank January 1991 - March 1994
Horizon Financial, FSB 1986 - 1991
Skills
IT Management, Account Management, Real Estate, Accounting, Financial Analysis, Mortgage Servicing, Compliance, Team Leadership, Problem Solving, Loans, Loan Servicing, Loss Mitigation, Access, Credit, Visio, Management, Finance, Analysis, Risk Management, Customer Service, Strategic Planning
Education
North Carolina State University 1995 — 1999
BS, Business, Marketing, Education, Accounting, and Finance, 3.26
Bucks County Community College 1991 — 1994
AA, Business Management/Business Administration, 3.3
New Hope-Solebury 1977 — 1983
High School Diploma, College Prep, 3.0
Blue Cross Blue Sheild February 2015 - Present
Glaxo Smith Kline (GSK) March 2014 - February 2015
ACS, a Xerox Company August 2009 - February 2015
Fidelity Investments August 2007 - August 2009
ACS (Affiliated Computer Services) October 2006 - August 2007
Skills
PeopleSoft, Access, Payroll, Human Resources, Training, Auditing, Management, Performance Management, Analysis, Lotus Notes, Tax, Process Improvement, Leadership
Education
Keller Graduate School of Management 2010 — 2012
MBA, Finance
Francis Marion University 2004 — 2006
B.A, Business Management
Louisburg Junior College 2000 — 2002
A.A, Business Administration
Cisco Systems 2010 - Present
Cisco Systems 2003 - 2011
Cisco Systems 1999 - 2003
Cisco Systems 1997 - 1999
ACS - Affiliated Computer Services 1991 - 1996
Tecxel Hospital Services 1989 - 1991
Skills
Cross-functional Team..., Forecasting, Finance, Management, Acquisition Integration, Accounting, Revenue Recognition, Go-to-market Strategy, Financial Analysis, Mergers & Acquisitions, Sales Finance, Financial Modeling, Fortune 100, Project Planning, Global Experience, Mergers, Sales Operations, Professional Services, Deal Structures, Customer Engagement, Strategic Financial..., Business Planning, Sales Compensation, College Recruiting, Team Leadership, Building Business..., Executive Management, Leadership, Process Improvement
Education
University of Michigan - Stephen M. Ross School of Business
MBA, Finance
University of California, Santa Barbara
BA, Accounting and Economics
El Camino Real High School, Woodland Hills, CA.
University of Minnesota Physicians July 2014 - Present
Prime Therapeutics February 2013 - April 2014
Fulcrum Consulting November 2012 - January 2013
Dashe & Thomson December 2009 - October 2012
Anderson Niebuhr and Associates June 2008 - December 2009
ACS - Affiliated Computer Services October 2004 - October 2009
CoreSource August 1989 - October 2004
Skills
Technical Writing, Team Building, Change Management, Requirements Gathering, Training, Management, Data Analysis, Process Improvement, Microsoft Excel, Requirements Analysis, Research, Project Management, Leadership Development, Organizational..., Team Leadership, Customer Service, Leadership, SharePoint, Cross-functional Team..., Integration, Strategy, Project Planning, Start-ups, Account Management, PowerPoint, Coaching, Testing, Business Process..., Marketing Strategy, Marketing, Access, Employee Benefits, Sales, Public Speaking, Analysis, Quality Assurance, Performance Management, Healthcare, Business Requirements, Program Management, Management Consulting, SDLC, Instructional Design, Troubleshooting, Workshop Facilitation, Employee Training, Vendor Management, Social Media
Education
University of Minnesota-Twin Cities
B.S, Communication Disorders
ACS (Affiliated Computer Services) March 2008 - December 2008
La Paz December 2004 - March 2008
Sprint PCS October 2000 - March 2003
Sprint PCS Spotlights January 2000 - January 2001
Sprint PCS July 2000 - October 2000
Internal Revenue Service November 1998 - April 2000
State of Tennessee July 1996 - August 1998
First American Bank November 1994 - February 1996
Target Store April 1990 - November 1994
Skills
Call Center, Call Centers, Customer Service, Event Planning, Inventory Management, Management, Public Speaking, Security, Telephone Skills, Invoicing, Leadership, Microsoft Office
Education
Tennessee State University
Data Processing and Health Education
Oracle 2014 - Present
100 Black Men of America - Triangle East Chapter 2010 - Present
Davidson College June 1993 - Present
NTT DATA Americas 2012 - 2014
Infor 2012 - 2012
Navigator Management Partners LLC 2011 - 2012
Oracle 2007 - 2011
ACS (Affiliated Computer Services)/Xerox 2005 - 2007
ACS (Affiliated Computer Services) 2002 - 2005
Unisys 2000 - 2002
Skills
Account Management, IT Strategy, Consultative Selling, Solution Selling, Enterprise Software, Business Development, Program Management, ERP, Integration, Selling, CRM, Team Building, Change Management, Strategic Planning, Management, Process Improvement, Outsourcing, Strategy, Management Consulting, Business Intelligence, Business Strategy, Leadership, New Business Development, Sales Operations, Consulting, Training, Project Management, Project Portfolio..., Performance Management, Budgets, Sales, Cross-functional Team..., Start-ups, SaaS, Salesforce.com, Business Analysis, Team Leadership, Cloud Computing, Vendor Management, Product Management, Strategic Partnerships, Professional Services, Contract Negotiation, Talent Acquisition, Business Process..., Analytics, Direct Sales, Entrepreneurship, Business Planning, Sales Process
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School
MBA, Finance/Marketing
Davidson College 1972 — 1976
BA, Political Science
St. Andrew's School
College Prep
Thomson Reuters January 2011 - Present
ACS (Affiliated Computer Services) July 2009 - January 2010
IESC August 2008 - April 2009
Carlson Restaurants Worldwide June 1999 - August 2008
Blockbuster Entertainment Inc. July 1997 - June 1999
Octel Network Messaging January 1995 - July 1997
Octel Network Messaging June 1994 - January 1995
Skills
Microsoft Office, Research, Taxware, Auditing, Tax, Oracle E-Business Suite, Sales & Use Tax..., Sales & Use Tax, Tax Returns, Tax Reduction, Sabrix, Sales Tax, Management, Business Analysis, Accounts Receivable, Tax Preparation, General Ledger, Account Reconciliation, Accounts Payable, Accounting, Internal Audit, Budgets, Financial Analysis, Sarbanes-Oxley Act, Employee Benefits, Financial Reporting, Finance, Managerial Finance, ERP, Forecasting, Mergers & Acquisitions, Payroll, SAP, Process Improvement, Consulting, Invoicing, Analysis
Education
University of Texas - Arlington
BBA, Finance
Vector Business Solutions April 2007 - Present
ACS (Affiliated Computer Services) 2005 - 2008
Perot Systems November 1997 - July 2002
Coopers & Lybrand, LLC May 1995 - November 1997
Electronic Data Systems (EDS) June 1985 - May 1995
Skills
Cloud Computing, Enterprise Software, SaaS, Solution Selling, Management, Consulting, Start-ups, Software Development, Professional Services, IT Strategy, Entrepreneurship, CRM, Business Intelligence, Strategic Partnerships, Integration, Strategy, Program Management, Business Development, Enterprise Architecture, Business Analysis, Management Consulting, Product Management, Data Center, New Business Development
Education
University of California, Santa Barbara 1981 — 1985
BS, Mathematics
Capgemini US, LLC 2010 - Present
ACS 2007 - 2010
ACS (Affiliated Computer Services) 2007 - 2010
Affiliated Computer Services, Inc. October 2006 - 2010
ACS - A Xerox Company 1998 - 2010
Skills
SLA, BPO, ITO, Outsourcing, RFP, Business Process, Service Level Agreements, Mergers, Privacy Law, Vendor Management, Corporate Governance, Strategy, Mergers & Acquisitions, Sla, Corporate Law, Contract Negotiation, Contract Management, Licensing, IT Outsourcing, Legal Writing, Management, Software Licensing
Education
University of Mississippi School of Law 1994 — 1997
JD, Law
Vanderbilt University 1990 — 1994
BA, English & Political Science
NASCO March 2011 - Present
NASCO March 2010 - Present
NASCO (National Accounts Service Company) August 2004 - March 2010
ACS (Affiliated Computer Services) February 2002 - February 2004
Nortel Networks December 1999 - February 2002
Skills
ClearQuest..., RequisitePro, Product Data Manager/PDM, Baan ERP, Lotus Notes, ECMS Financial Tool, SharePoint, Rational DOORS, Order Management, Order Fulfillment, Order Processing, OQ Order Tracking, Microsoft Office
Education
Florida State University 1991 — 1994
Bachelor’s Degree, Major: Sociology, Minor: Business
eLevel July 1999 - December 2004
ACS: Affiliated Computer Services 1996 - 1999
The Systems Group / Technical Directions) 1991 - 1996
Coopers & Lybrand 1989 - 1991
Computer Assistance 1978 - 1988
Skills
Business Strategy, Mergers & Acquisitions, Strategic Planning, Strategy, New Business Development, Business Process, Start-ups, Management Consulting, SaaS, Entrepreneurship, Executive Management, Business Development, Venture Capital, Strategic Partnerships, Professional Services, Private Equity
Education
Salem State University
BSBA
Parkview Health November 2011 - Present
SIRVA December 2007 - October 2011
ACS - Affiliated Computer Services August 2002 - December 2007
Allied Van Lines - SIRVA, Inc. August 1988 - August 2002
Skills
Cisco, Checkpoint, Infoblox, Websense, F5, Cisco Technologies, VMware, VPN, Data Center, F5 BigIP, DNS, Cisco IOS, Firewalls, Disaster Recovery
Education
North Central College 1992 — 1996
Bachelors
Our Sunday Visitor July 2009 - Present
SIRVA January 2008 - July 2009
ACS 2002 - December 2008
ACS - Affiliated Computer Services 2001 - 2008
SIRVA 1999 - 2001
ITT Aerospace 1994 - 1999
American Computer Service 1987 - 1994
American Computer Services 1987 - 1994
Education
ITT Technical Institute 1985 — 1987
AS, Electronic Engineering
Bishop Luers High School 1981 — 1985
Indiana Wesleyan University
ACS - Affiliated Computer Services June 2007 - Present
Jones Day October 2005 - May 2007
Locke Liddell & Sapp September 2003 - August 2005
Mitsui Trust & Banking Co., Ltd. September 1996 - June 1999
Education
The University of Texas School of Law 1999 — 2003
The University of Texas at Austin - Red McCombs School of Business 1999 — 2003
MBA
Vassar College 1992 — 1996
BA, Math
itelligence September 2011 - Present
HP September 2008 - September 2011
Accenture 2006 - 2008
ACS, Affiliated Computer Services 2006 - 2006
MeadWestvaco 2000 - 2006
MeadWestvaco 2000 - 2006
Town & Country Animal Clinic 1976 - 1978
Skills
SAP R/3, SAP ERP, SAP Implementation, SAP Netweaver, SAP Basis, ABAP, SAP BW, ECC, SAP Portal, IDOC, SD, SAP SRM, SAP BI, SAP Solutions, SAPScript, ERP, SAP, Trumpet, Data Migration, SAP XI, SAP CRM, EDI, Master Data Management, SAP APO, SAP MM, Business Process, SAP Security..., IDoc
Education
State University of New York College of Agriculture and Technology at Morrisville 1978 — 1981
VCE September 2014 - Present
Xerox Business Services May 2011 - August 2014
ACS, a Xerox Company April 2010 - May 2011
ACS Affiliated Computer Service May 2008 - April 2010
ACS, Affiliated Computer Services May 2008 - April 2010
ACS Affiliated Computer Service February 2004 - May 2008
ACS, Affiliated Computer Services February 2004 - May 2008
Skills
ITIL, IT Operations, IT Service Management, Disaster Recovery, Incident Management, Data Center, Service Delivery, Sla, Change Management, IT Management, Vendor Management, WAN, IT Outsourcing, ISO 20000, Management, Visio, Cisco Technologies, Software Documentation, Network Administration, Integration, Routers, Troubleshooting, Information Technology, Business Process, Network Engineering, Business Process..., Hardware, Networking, Telecommunications, Call Centers, Security, Process Improvement, Business Continuity, SLA
Education
Walden University 2006 — 2009
MBA, Project Management
DeVry University 2001 — 2004
Bachelor of Science, Network Communications Management.
Wawa, Inc. September 2014 - Present
n/a - between jobs - who wants me? I want to work! July 2014 - September 2014
Xerox September 2013 - June 2014
Xerox August 1997 - June 2014
ACS (Affiliated Computer Services) September 2008 - March 2009
ACS June 2006 - April 2008
BNY Mellon March 1998 - June 2006
PwC August 1997 - March 1998
The Great Atlantic & Pacific Tea Company (A&P) April 1990 - August 1997
The Great Atlantic & Pacific Tea Company (A&P) June 1988 - March 1990
Skills
Employee Benefits, Performance Management, Outsourcing, BPO, Benefits Administration, Call Centers, Training, Team Management, Training Delivery, Business Analysis, Microsoft Excel, Team Building, Management, Vendor Management, Recruiting, HRIS, Technical Recruiting, Talent Acquisition, Human Resources, Leadership, Process Improvement, Onboarding, Employee Engagement, Applicant Tracking..., Business Process..., Change Management, Deferred Compensation, Talent Management, Coaching, PeopleSoft, Customer Satisfaction, Quality Assurance, Employee Relations, Temporary Placement, Sourcing, Customer Service, SharePoint, New Hire Orientations, Interviews, Personnel Management, Shared Services, Teamwork, Transition Management, Project Management, Account Management, Analysis, Strategy, Access, College Recruiting
Education
Kean University 1994 — 1996
Bachelor's degree, Public Administration
Kean University 1993 — 1996
Bachelor's degree, Public Administration
Xerox Education Services January 1998 - Present
Xerox Education Services 1998 - April 2012
ACS (Affiliated Computer Services) January 1998 - September 2009
Skills
Litigation Support, Management, Legal Assistance, Legal Research, Document Management, Intellectual Property, Litigation, Corporate Law, Mediation, Document Review, Legal Writing, Licensing, Courts, Corporate Governance
Education
Boston University 2011 — 2011
Organization of Legal Professionals
ACS, a Xerox Company 2010 - Present
ACS, a Xerox Company February 2007 - October 2010
ACS - Affiliated Computer Services March 2005 - February 2007
Benova 2001 - 2004
Skills
Service Delivery, Outsourcing, Operations Management, P&L, Process Improvement, Project Management, Management, Account Management, Vendor Management, Healthcare Information..., Program Management, Inventory Management, Business Process..., Business Analysis, Customer Service, Healthcare, Microsoft Office, Change Management, PMO, PMP, Cross-functional Team..., Team Management, Microsoft Word
Education
Louisiana State University 1975 — 1980
B.S., History
ACS (Affiliated Computer Services) 2008 - Present
Verisign Inc August 2003 - March 2008
NextLinx 2000 - 2003
Education
Bharathidasan University 1995 — 1997
M.Sc, Computer Science
Affiliated Computer Services Functional Team LeadACS2000 - Present
Affiliated Computer Services (ACS) 2000 - Present
ACS: Affiliated Computer Services 1974 - Present
Xerox 1974 - 2013
Consultec, Inc October 1974 - July 2000
Education
Georgia Institute of Technology 1970 — 1972
Master, Informatoin and Computer Technology
ACS-Affiliated Computer Services February 2002 - Present
DeerCreek Consulting 2000 - 2007
AT&T HR October 2000 - February 2002
Burlington Industries February 1998 - October 2000
Education
North Carolina State University 1977 — 1981
BS, Mathematics and Statistics
Daisy Brand September 2006 - January 2015
ACS - Affiliated Computer Services 2000 - 2006
EDS - Electronic Data Systems January 1998 - March 1999
Skills
VBScript, SQL, Automation, Customer Service, Quality Center, QTP, Software Quality..., Test Planning, Test Cases, Regression Testing, User Acceptance Testing, Defect Tracking, Microsoft Office, Manual Testing, System Testing, Microsoft Dynamics Ax, Access, Test Automation, Business Requirements, Requirements Analysis, Analysis, HP Quality Center, Testing, Quality Assurance, Scrum, SDLC
Education
Grambling State University 1993 — 1997
Bachelor of Science, Computer Information Systems
Grambling State University 1993 — 1997
Bachelor of Science, Accounting
Lincoln Humanities/Communications Magnet High School
High School Diploma
Xerox HR Solutions, LLC October 2009 - Present
ACS (Affiliated Computer Services) October 2009 - May 2010
Fidelity Investments February 2002 - December 2008
Ganymede Technologies April 2000 - February 2002
FM Global October 1979 - April 2000
United States Air Force July 1974 - May 1978
Skills
Program Management, CRM, Project Management, Strategy, Cross-functional Team...
Education
Northeastern University 1984 — 1986
MIS Program
University of Nebraska at Omaha 1978 — 1980
Accounting
Smoky Mountain Center April 2012 - August 2014
Smoky Mountain Center February 2012 - August 2014
Department of Juvenile Justice February 2010 - September 2010
HCA IT&S Shared Services March 2007 - June 2009
Capital Regional Medical Center March 2007 - June 2009
Wrightweb1 December 2003 - January 2009
ACS Affiliated Computer Services August 2006 - March 2007
Tallahassee Memorial Hospital March 2005 - June 2006
Tallahassee Memorial Hospital March 2004 - June 2006
SPECIALIZED SOLUTIONS August 2002 - November 2003
Skills
Software Documentation, Troubleshooting, Microsoft Exchange, Computer Hardware, Technical Support, Database Administration, SharePoint, VMware, Printers, Access, System Administration, XP, Windows 7, Citrix, Healthcare, Windows, Laptops, A+ Certified, AlphaMCS Beta Tester, AlphaMCS Application..., AlphaMCS Documentation..., Project Coordination, Customer Service, Customer Support, Web Applications, Data Analysis, Help Desk Support, Hardware Support, Web Design, Web Analytics, Web Development, Web Services, Web Content, Technical Writing, Project Management, Desktop Support..., Desktop Application..., Application Security, Application Testing, Networking, Windows XP
Education
Tallahassee Community College 2009 — 2010
AS, Internet Technology & Information Systems
Tallahassee Community College 2009 — 2010
AAS Degree, Internet Technology
St. Petersburg College 2003 — 2004
AS, Information Technolgy
DeVry University
Bachelor of Science (B.S.), Database
Owens Independent Insurance Agent June 2003 - Present
ACS (Affiliated Computer Services) 2002 - 2002
Excel Telecommunications February 1995 - October 2001
Southern California Gas Company January 1991 - October 1994
Denny's Inc. 1977 - 1989
Dart Industries 1971 - 1977
Skills
Small Business, Insurance, Disability Insurance, Life Insurance, Term Life Insurance, Long-term Care, Health Insurance, Customer Service, Team Building, Financial Accounting, Tax Research, Training, Process Improvement, Microsoft Excel, Recruiting, Employee Training, Staff Development, Tax Law, Tax, Change Management, Strategic Planning, Accounting
Education
Golden Gate University 1983 — 1985
MS Taxation, Tax Law/Taxation
Southern University and Agricultural and Mechanical College at Baton Rouge 1966 — 1970
Bachelor of Science (BS), Accounting
Fidelity Investments September 2009 - Present
Wachovia Bank September 2007 - September 2009
IBM Global Business Services January 2005 - July 2007
VF Corporation July 2002 - December 2004
Affiliated Computer Services 1995 - 2002
ACS (Affiliated Computer Services) 1995 - 2002
Skills
Hardware, Disaster Recovery, MVS, zSeries, JCL, CICS, Mainframe, IBM Mainframe, TSO, VSAM, Performance Tuning, z/OS, Unix, Technical Support, Capacity Planning, Troubleshooting, OS/390, Data Center
Education
Southern Methodist University 1989 — 1993
BS, Mathematiccs
AKZO NOBEL INC. (formerly ICI) May 2007 - December 2009
ACS (Affiliated Computer Services) May 2006 - December 2006
Merck & Co June 1998 - January 2006
INFOCUS EMPLOYEE SERVICES January 1996 - January 1998
TALEGEN HOLDINGS, INC. (formerly Crum and Forster Corp) January 1992 - January 1996
Education
Dean College
AS, Business Administration
New Providence High School
Marcus Mediations November 2012 - Present
The Miller Law Firm May 2011 - July 2011
Gilbert Vara May 2010 - August 2010
Hansens Beverage Company/Monster Energy Drink December 2007 - August 2009
Denton County District Attorney January 2008 - May 2008
ACS - Affiliated Computer Services November 2006 - August 2007
Skills
Litigation, Legal Research, Civil Litigation, Commercial Litigation, Legal Writing, Westlaw, Trials
Education
St. Mary's University School of Law 2009 — 2012
Juris Doctor, 2012
Texas Woman's University 2006 — 2008
Bachelor of Science, Government/Legal Studies
Baylor University 2004 — 2006
Seattle Tour and Trolly March 2010 - June 2012
DSHS Working Child Connections January 2007 - October 2008
Bartells Drug Store March 2008 - September 2008
ACS-Affiliated Computer Services January 2007 - June 2007
Education
North Seattle College
GED
William Paterson University September 2014 - May 2015
American Musical Supply February 2010 - August 2014
Penncro Associates June 2009 - November 2009
ACS- Affiliated Computer Services 2007 - June 2009
Skills
Computer Proficiency, Spanish-English, Forklift Operator, Customer Service, Data Entry, Microsoft Word, Telephone Skills, Outlook, Inventory Management, Inventory Control, Warehousing, Call Centers, Microsoft Excel, Criminal Justice, Criminology, Legal Research Skills
Education
William Paterson University of New Jersey 2014 — 2015
Bachelor’s Degree, Criminology & Criminal Justice, 3.42
Passaic County Community College 2011 — 2013
Associate’s Degree, Criminal Justice, 3.57