ACS Inc
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ACS Inc Employees
Belden Inc. December 2014 - Present
Richmond Auto Parts Technology (RAPT) October 2011 - January 2014
ORBIS Corporation, Georgetown, KY March 2011 - October 2011
Philips October 2008 - February 2011
Philips Lighting 2008 - 2011
Philips Lighting Company 2008 - 2010
ACS Inc. 2008 - 2009
PPG Industries January 2000 - January 2006
TOKICO USA January 1999 - January 2000
Skills
Performance Management, Succession Planning, Safety Leadership, PeopleSoft, ADP, E-Time, ADP Payroll, ISO 14001, Plant Closures, First Responder, New Employee Orientation, Job Description..., Personnel Policies, Workplace Safety, New Hire Orientations, Benefits Administration, Plants, Human Resources, Employee Training, Job Descriptions, Employee Relations, Deferred Compensation, HR Policies, Training, Recruiting, Organizational..., Management
Education
Eastern Kentucky University 1996 — 2008
Bachelor's, Human Resources
Eastern Kentucky University
Bachelor Degree, Human Resources Management
Visa April 2011 - Present
ACS Inc. August 2010 - March 2011
Ball State University August 2009 - July 2010
M2i Software Technology June 2007 - July 2009
Skills
Technical Leadership, Web Services, XML, JavaScript, Java, Web Applications, UML, Subversion, MySQL, SQL, JSP, Eclipse, SOAP, Integration, Servlets, Databases, JUnit, Unix, Scrum, Java Enterprise Edition, Software Development, Flex, HTML, PHP, JDBC, Testing, Struts, Web Development, Perl, DB2, Programming, Tomcat, Spring
Education
Ball State University 2009 — 2010
MS, Information and Communication Sciences
Hindustan College of Engineering 2004 — 2008
B.E, Computer Science Engineering
Xerox October 2013 - Present
Allergan June 2013 - October 2013
Avery Dennison June 2008 - May 2013
Pacific Life January 2008 - June 2008
ACS Inc October 2005 - January 2008
Ameriquest Capital Group November 2002 - October 2005
Kaiser Permanente IT July 2001 - November 2002
Skills
Vendor Management, IT Management, Process Improvement, Active Directory, SDLC, Lotus Notes, ITIL, Project Management, Troubleshooting, Business Analysis, Data Center, Windows Server, Technical Support
Education
DeVry University 1995 — 1998
Bachelor of Science, Telecommunications Management
Stevenson Highschool
Stevenson Highschool
SCIO Health Analytics July 2013 - Present
SCIO Health Analytics April 2008 - Present
Wood Connection, LLC May 1996 - Present
ACS, Inc October 2006 - March 2008
ACS 2004 - 2006
ACS 2002 - 2004
Bluegrass Family Health 2002 - 2002
AdvanceMed 2000 - 2001
Advantage Care 1993 - 2000
Lexington Clinic October 1989 - 1995
Skills
BPO, Process Improvement, Vendor Management, Healthcare Information..., HIPAA, Business Analysis, Program Management, Healthcare Management, Healthcare, Call Center, Outsourcing, Software Documentation, Call Centers, Training, SharePoint, Visio, Business Development, Leadership, Team Building, Business Process..., Medicaid, Insurance, Business Intelligence, Data Analysis, CRM, SDLC, Analysis, Project Management, Cross-functional Team..., Sales, Quality Assurance, Management, Strategic Planning, Account Management, Change Management, Requirements Analysis, Customer Service, New Business Development
Education
Eastern Kentucky University
Paralegal
University of Kentucky
DHHR BCSE May 2014 - December 2014
ACS Inc. July 2011 - March 2012
RAM inc May 2011 - July 2011
Stop 'n' go February 2011 - May 2011
American Resource Staffing November 2009 - February 2011
U.S. Coast Guard June 2007 - May 2009
BURGER SHACK February 2006 - June 2007
smart bargains June 2004 - March 2005
Skills
Training, Soft Skills, Personal Effectiveness
Education
Augusta Technical College 2012 — 2012
none- attended one semester 3.5 GPA, Nuclear Engineering Technology/Technician
Marine Science Technician School 2007 — 2007
U.S. Coast Guard Basic Training 2007 — 2007
Winncunnet High School 1999 — 2001
High School Diploma
Allstate February 2006 - Present
Stenograph August 2000 - February 2006
American Orthodontics June 1999 - July 2000
Continental McLaughlin November 1997 - June 1999
ACS, Inc May 1996 - November 1997
Allstate Insurnace April 1995 - April 1996
Skills
Insurance, Selling, Sales, Training, Customer Service, Employee Benefits, Management, Account Management, Small Business, Customer Retention, Customer Satisfaction, Sales Management, Commercial Insurance, Cold Calling, Direct Sales, Sales Presentations, Sales Operations, New Business Development, Marketing, Strategic Planning, CRM, Business Development
Education
California State University-Fresno 1992 — 1994
BS, Finance, General
Antelope Valley College 1989 — 1992
Associate of Science (AS), Business Administration and Management, General
East West Bank February 2015 - Present
GUESS?, Inc. October 2014 - October 2014
RPA April 2010 - March 2014
RPA March 2009 - March 2010
RPA March 2008 - March 2009
ITT Industries February 2004 - November 2007
Shooting Starz APG Productions April 2003 - August 2003
Cartoon Network June 2003 - July 2003
ACS Inc. January 2002 - April 2003
Lockheed Martin IMS August 1999 - January 2002
Skills
Creative Direction, Art Direction, Illustrator, After Effects, Photoshop, ActionScript, Flash, Final Cut Pro, Interactive Marketing, Animation, Multimedia, Flash Animation, Digital Strategy, Management, Interactive Advertising, Rich Media, Creative Strategy, Digital Media, Motion Graphics, Video, Concept Development, Adobe Creative Suite, Graphics, Storyboarding, Interaction Design, Art, 3D, Character Animation, Traditional Animation, Maya, Logo Design, Leading a team of..., actionScript 3, 3D Modeling, User Interface Design, User Experience, Interactive Media, Content Strategy, Concept Design, Advertising, Graphic Design, Web Design, Creative Problem Solving, Background Art, Flash Video, Layout, Illustration, Film, Interactive Creative..., Brand Development
Education
Art Institute California Los Angeles 2002 — 2004
Media Arts and Animation
California State University-Los Angeles 1998 — 2002
Computer Information System
IBM Global Services May 2011 - Present
ACS. Inc August 2010 - December 2010
Volt Workforce Solutions May 2009 - December 2009
Nortel Networks April 2007 - January 2009
Nortel Networks April 2007 - December 2008
IBM November 2004 - April 2007
IBM February 2004 - November 2004
Medical Staffing Network Inc January 2001 - November 2003
Medical Staffing Network April 2000 - January 2001
Skills
Excel, SAP, Coordination, Interviewing, Documentation, Administration, Sourcing, Applicant Tracking..., Customer Service, HRIS, Hiring, Microsoft Office, Customer Relations, Payroll, Word, PowerPoint, Problem Solving, Team Building, Onboarding, Outlook, Recruitment/Retention, Organizational..., Teamwork, Compliance, HR Policies, Leadership Development, Scheduling, Screening, Microsoft Excel, Microsoft Word, Recruiting, Interviews, Human Resources, New Hire Orientations, Management, Employee Relations, Temporary Placement, Employee Benefits, Talent Acquisition, Training, PeopleSoft
Education
Phoenix University (online) 2010 — 2010
Certificate, Marketing
Strayer University 2003 — 2006
MBA, HR Management
Fayetteville State University 1992 — 1996
BS, Criminal Justice
intraTeam Technologies January 2013 - Present
Evoqua Water Technologies (formerly Siemens) November 2013 - May 2014
ACS/Xerox May 2010 - November 2012
ACS Inc. April 2008 - May 2009
Skills
HP Quality Center, MS Office (Word, Excel,..., MS Project, SharePoint, JIRA, Test Planning, Test Cases, Test Management, System Testing, Manual Testing, Regression Testing, User Acceptance Testing, Quality Assurance, Quality Center, Microsoft Office
Education
Cambridge College 1982 — 1983
Master of Education (M.Ed.), Education Management and Administration
Washington University in St. Louis 1971 — 1976
Bachelor of Arts (B.A.), Geological and Earth Sciences/Geosciences
Camino Information Services January 2015 - February 2015
United States Air Force February 2009 - June 2011
ACS, Inc January 2008 - March 2009
Dental cosmetic center of houston April 2006 - July 2007
Skills
Customer Service, Aircraft, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research
Education
Everest Institute-Greenspoint 2014 — 2015
Community College of the Air Force 2009 — 2011
Clark Virtual Business Solutions October 2013 - Present
Westfield Concession Management, LLC October 2009 - December 2012
Westfield Concession Management, LLC May 2004 - October 2009
Westfield Concession Management, LLC June 2006 - December 2006
Westfield Concession Management, LLC August 2004 - August 2004
Westfield Concession Management, LLC December 1998 - May 2004
ACS, Inc April 1997 - December 1998
Medical Development International (MDI) July 1994 - April 1997
People Karch International (PKI) September 1992 - July 1994
People Karch International (PKI) February 1992 - August 1992
Skills
Property Management, Marketing, Customer Service, Event Planning, Retail, Specialty Retail, Budgets, Forecasting, Leases, Contract Management, Sales, Marketing Management, Email Marketing, Social Media, Social Media Marketing, Website Updating, Website Promotion, Marketing Communications, Product Marketing, Marketing Research, Lease Administration, Strategic Planning, Real Estate, Shopping Centers, Project Start-up, Accounts Receivable, Accounts Payable, Reimbursement, Contract Negotiation, Negotiation, Office Management, Office Equipment, Microsoft Office, Content Managed Websites, Oracle Enterprise..., CTI, Business Objects, Computer Maintenance, Analysis, New Business Development, Management, Recruiting, Human Resources, Advertising, Program Management, Facebook, Administrative..., Lease Negotiations, Income Statement, Public Relations
Education
Northern Virginia Community College 1996 — 2001
AAS, Business Management
Alfred State College - SUNY College of Technology 1987 — 1989
Associates, Executive Secretarial Science
Hornell Senior High School
Regents
Examiner.com November 2009 - Present
South Sound 911 September 2011 - Present
ACS, Inc March 2010 - September 2011
Skills
Call Centers, Telecommunications, Customer Service, Customer Satisfaction, Microsoft Office, Windows, Mac OS, Lighting Design, Stage Lighting, Stage Management, Photography, Portrait Photography, Music Theory, Digital Photography, Wedding Photography, Studio Photography, Event Photography, Blogging, Event Planning, Facebook, Microsoft Excel, Music, Social Media, Social Media Marketing, Social Networking, Entertainment, Event Management
Education
Baruch College 2007 — 2009
Management of Musical Enterprises
SUNY Purchase 2004 — 2006
Technical Theatre/Theatre Design and Technology
Centralia Community College 2002 — 2004
Associate of Arts (A.A.), General Studies
Echos of Praise-PCG Office AssistantJ. Hume, CPAAugust 2010 - September 2010
City of Union April 2009 - December 2009
ACS, Inc September 2007 - January 2008
disAbility Connections, Inc. April 2006 - July 2006
Skills
Filing, Data Entry, QuickBooks, Microsoft Office, Customer Service, Cash Handling Experience, Phone Screening, Transcription, Graphic Design, General Office Skills, Access, Microsoft Excel, Cash Handling, Public Speaking, Time Management, PowerPoint, Telephone Skills, Microsoft Word, Event Planning, Social Networking, Call Centers, Team Building, Leadership
Education
Baker College of Jackson 2003 — 2006
Associate's degree, Administrative Assistant and Secretarial Science, General
Health Plan of San Joaquin June 2012 - July 2013
Dignity Health June 2010 - May 2012
Southern California Edison June 2009 - May 2010
Holman's of Nevada Inc. April 2003 - November 2008
Access Computers June 1996 - April 2003
ACS Inc September 1993 - March 1996
ATI Medical Inc. January 1991 - November 1992
Skills
Contract Negotiation, Resource Management, Project Management Plan, Conflict Resolution, Change Management, Project Planning, Project Management, Data Center, Vendor Management, Program Management, Strategic Planning, Disaster Recovery, Healthcare Information..., Infrastructure, Networking, Enterprise Software, Information Technology, Integration, Management
Education
Keller Graduate School of Management 2010 — 2013
Master of Project Management
DeVry University 2009 — 2010
Bachelor of Science
University of Nevada-Las Vegas 1988 — 1991
College of Southern Nevada 1986 — 1988
Associates
Western Pa Psych Care August 2006 - Present
Western PA Psych Care, Inc. 2006 - 2013
ACS, Inc November 1998 - June 2006
Skills
Experince in Word,..., Knowlege of numerous..., Trained on numerous..., Very organized and..., Administrative...
Education
Community College of Allegheny County 1988 — 1990
Associate's degree, Business Administration and Management, General
South Fayette Jr. Sr. High 1985 — 1988
Diploma, Business
Excentus March 2015 - Present
Excentus July 2013 - March 2015
United Automobile Insurance Group February 2010 - April 2013
NEC August 2009 - March 2010
ACS Inc. May 2007 - July 2009
Skills
Servers, Troubleshooting, Hardware, VPN, Networking, Help Desk Support, SQL, Printers, Microsoft Office, Inventory Management, Data Migration, Windows Server, VMware, Retail, Disaster Recovery, Agile Methodologies
Education
Collin County Community College 2010 — 2014
Associate of Arts and Sciences (AAS), Computer Information Systems, 3.00
The Colony High School 2002 — 2005
Diploma
Capgemini, Infrastructure Services, US June 2012 - Present
Self Employed Consultant August 2011 - June 2012
ACS, a Xerox Company March 2009 - August 2011
ACS, a Xerox Company March 2006 - November 2009
ACS Inc. May 2002 - March 2006
Transaction Processing Specialists, Inc January 2000 - May 2002
Pervasive Software December 1997 - January 2000
Transactive Corporation, a GTECH Company July 1995 - December 1997
Transactive Corporation, a GTECH Company May 1994 - July 1995
Skills
Vendor Management, IT Strategy, Change Management, Software Development, IT Service Management, Integration, Cross-functional Team..., Payment Card Processing, Program Management, Enterprise Software, Release Management, IT Operations, Transaction Processing, Service Transformation, ITIL, Business Process, Debit Cards, SaaS, Management, Operations Management, Payments, Process Improvement, SDLC, PMP, Technology Integration, Project Management, IT Management, Product Management, Strategy, Professional Services, Software Project..., Software Implementation, Federal Government, Management Consulting, ISO8583, Start-ups, Leadership, PCI DSS, Outsourcing, Smart Cards, WIC, EMV, Consulting, Enterprise Architecture, SOA, Software Engineering, IT Transformation, Service Delivery..., Business Analysis
Education
Clark University
B.S., Mathematics and Computer Science
New American Funding March 2015 - Present
J. Connors Consulting February 2014 - October 2014
USBirthCertificate.com August 2013 - December 2013
Vinson Hall Consulting 2012 - 2013
Massage Envy 2009 - 2013
Mosny Technical Solutions 2009 - 2012
Nifty After Fifty April 2007 - 2008
Multimedia Games 2006 - 2007
ACS Inc 2005 - 2006
Helpmates Staffing Services 2004 - 2005
Skills
Chair Massage, Body Massage, Trigger Point Therapy, Swedish Massage, Physical Therapy..., CA Licensed Massage..., Long-term Customer..., Client Service Oriented, Insurance Verification, Team Management, General Office..., Appointment Scheduling, PC & Mac platforms, Data Entry, Microsoft Word, Microsoft Excel, Body Wraps, Stress, Physical Therapy, Treatment, Reflexology, Wellness, Insurance, Swedish, Therapists, Therapeutic Massage, Deep Tissue Massage, Medical Massage, Remedial Massage, Aromatherapy, Spa
Education
Southern California Health Institute (SOCHI) 2012 — 2013
Physical Therapy Aide Certificate, Physical therapy aide
Southern Calif School of Massage 2000 — 2001
CAMT Massage Therapist
Vorys, Sater, Seymour and Pease LLP June 2013 - Present
JPMorgan Chase July 2012 - June 2013
Interactive Response Technologies, (IRT) August 2007 - May 2009
Interactive Response Technologies, (IRT) November 2006 - August 2007
ACS Inc. February 2004 - October 2006
Skills
Troubleshooting, Software Installation, Operating Systems, Routing Protocols, Firewalls, Microsoft Office, Microsoft Excel, Microsoft Word, Dreamweaver, Cisco IOS, Cisco Routers, Cisco Routing &..., Cisco WAN, TCP/IP, IPX/SPX, HTTP, HTML, Access Lists, NAT, PAP, Active Directory, Server 2000-2008, Windows 7, Windows XP Pro, Windows Vista, Ticketing Systems, Outlook, Remote Computing, WebConnect, Sun Java, Oracle SQL, Oracle Applications, WAN, Microsoft Exchange, Networking, Technical Support, Cisco Technologies, Customer Service, Switches, Network Security, Information Technology, Routers, Leadership, Windows XP
Education
Westwood College-Houston South 2010 — 2012
Associate of Applied Science, Information Technology, 3.33
May Institute April 2015 - Present
CREC August 2014 - Present
CREC 2012 - Present
ServiceNet January 2009 - January 2011
Liberty Mutual Insurance January 2008 - January 2009
ACS, Inc January 2007 - January 2008
Hassett & Buendo, P.A. January 2006 - January 2007
Skills
Nonprofits, Problem Solving, Emotional Intelligence, Legal Research, Research, Insurance, Civil Litigation
Education
College of Our Lady of the Elms 2003 — 2007
Bachelor of Arts (B.A.), Legal Studies, General
College of Our Lady of the Elms 2003 — 2007
Associate of Arts (A.A.), Paralegal Studies
Darden June 2013 - Present
Sierra’s Residential Services Group Home June 2012 - June 2013
Community Helps Network March 2012 - April 2013
ACS, Inc April 2011 - December 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Social Media, Java, Windows, Time Management, Team Leadership, Leadership, Teaching, Programming, Social Networking, Outlook, Sales, Management, Facebook, JavaScript
Education
Fayetteville State University 2014 — 2018
Elementary Education and Teaching
Sandhills Community College October 2013 - December 2013
Peak Performers December 2008 - June 2009
United States Marine Corps June 2000 - December 2006
GRAM Traffic Counting September 2005 - December 2005
TESCO January 2005 - May 2005
ACS Inc January 2004 - December 2004
The Company of Rockhouse July 2002 - January 2004
Skills
Troubleshooting, Router Configuration, DHCP, Cable Modems, Set Top Box, Help Desk Support, Routers, Wireless Networking, Information Technology, Computer Network..., Operating Systems, Windows 8, Windows, Windows 7, DNS, Subnetting, VLAN, WAN, HTML, Switches, TCP/IP, Data Entry, Linux, Network Security, Network Administration, Computer Hardware, Computer Repair, Computer Maintenance, Cisco IOS, Cisco Routers, Routing Protocols, OSPF, EIGRP, BGP, VPN, Information Security..., Information Assurance, Confidentiality, Integrity, Network Design, CCNA, CompTIA, CompTIA A, CompTIA Network, Antivirus, Purchase Orders, Purchase Requisitions, Filing, Sorting
Education
Sandhills Community College 2012 — 2014
Associate's of Applied Science, Networking Technologies, 3.78
Central Texas College 2010 — 2011
Associate's of Applied Science, Information Security Management, 3.482
Central Texas College 2002 — 2006
Associate's of Applied Science, Information Technology, 3.458
Richmond Senior High School 1997 — 1999
Diploma
Apple Inc. April 2011 - Present
First Data Corporation May 2006 - November 2008
ACS Inc 1999 - 2004
Education
Austin Community College
Associates, Health
Fredotech LLC January 2000 - Present
Keynote Systems June 2014 - January 2015
ALP International Corporation October 2013 - January 2014
CSC January 2013 - August 2013
NII Holdings, Inc. October 2009 - December 2012
CorTechs August 2010 - June 2012
Tech USA May 2009 - June 2011
ACS Inc October 2006 - April 2009
ACS October 2006 - April 2009
CSC January 2007 - June 2008
Skills
Quality Assurance, Quality Management, Quality Center, Software Quality..., Software Quality, Quality Auditing, Quality, Test Automation, Process Automation, System Automation, Performance Tuning, LoadRunner, QTP, ISTQB, Framework Design, PMO, Test Planning, Test Management, Test Cases, Performance Testing, Testing, SDLC, User Acceptance Testing, Visio, System Testing, Documentation, Windows, VBScript, Team Leadership, Scripting, Visual Basic, CMMI, ClearQuest, Software Project..., Agile, SharePoint, Scrum, Software Development, MS Project, Software Documentation, Agile Methodologies, Regression Testing, Manual Testing, Enterprise Architecture, Test Strategy, Business Process, Defect Tracking, Process Improvement, Automation, Oracle
Education
Canisius College 1993 — 1999
BA, Computer Science & Spanish
Sinclair Broadcast Group November 2014 - Present
Sinclair Broadcast Group June 2014 - November 2014
Sinclair Broadcast Group October 2009 - June 2014
ACS Inc. May 2008 - August 2009
Radio Station WFSB 98.5 August 2003 - May 2005
Evolution Film & Tape Inc. May 2004 - May 2004
Skills
Broadcast, Avid, Avid Media Composer, Television, Video Production, Master Control, Media Production, Final Cut Pro, Adobe Audition, Radio Broadcasting, Radio, Camera, Producing, Video Editing, Videography, Digital Video, Social Media
Education
Fayetteville State University 2003 — 2007
Communication, Mass Communication/Media Studies
Faneuil Inc May 2015 - Present
Wingate Household December 2012 - May 2015
Macy's November 2012 - January 2013
Acs-Inc October 2011 - January 2012
Kelly Services June 2008 - April 2011
Papa Johns March 2007 - November 2008
Kelly Services November 2007 - April 2008
Pizza Hut November 2003 - November 2006
Skills
Microsoft Word, Outlook Express, Cash Register, Waitressing, Fax, 10 Key, Typing, Apple, Photoshop, Internet, Customer Service, Time Management, Cashiering, Social Networking, Leadership, Telephone Skills, Team Leadership, Social Media, Training, Sales, Retail, Outlook, Data Entry
Education
University of Phoenix 2014 — 2015
Certificate, Electronic Health Records, 3.72 gpa
Everest Institute-Norcross 2005 — 2006
Certificate, Massage Therapy/Therapeutic Massage
Camden High School 1998 — 2002
High school diploma
City of Newberg August 2015 - Present
Meridian Technology Group May 2014 - June 2015
Multnomah County March 2013 - January 2014
City of Oregon City March 2011 - February 2013
United Natural Foods February 2008 - June 2010
Freightliner / Daimler Trucks North America February 2007 - February 2008
Brooks Automation March 2006 - February 2007
Volt Employment Services October 2005 - March 2006
Mt. Hood Community College October 2004 - September 2005
ACS, Inc May 2004 - October 2004
Skills
GIS, Data Analysis, ArcGIS, Research, Analysis, Access, Microsoft Office, GPS, Spatial Analysis, ArcCatalog, PowerPoint, Technical Writing, Geography, Remote Sensing, Data Collection, Microsoft Excel, Customer Service, Social Media, Microsoft Word, Data Entry, Public Speaking, Adobe Creative Suite, Management, Windows 7, ArcMap, Cartography, ESRI, Google Earth, Python, SQL, Schneider ArcFM, Subversion, ESRI Data Reviewer..., Utility Mapping, Data Conversion, SDE Databases, Geocoding, Electrical Utility...
Education
Portland State University 2011 — 2012
Bachelor of Science
Clackamas Community College 2010 — 2011
Certificate of Completion
Portland Community College 1992 — 2011
Associate of Science
JokerDesigns January 2012 - Present
The Internet Company April 2010 - May 2010
ACS, Inc September 2008 - October 2008
United States Army Republic of Korea November 2001 - October 2002
Skills
Adobe Creative Suite, Microsoft Office, Telecommunications, Customer Service, Military Experience
Education
Art Institute of Pittsburgh 2010 — 2012
Associates Degree, Web Design & Interactive Media
The Art Institute of Pittsburgh-Online Division 2010 — 2012
Associate of Science (A.S.), Web Design and Interactive Media
American Institutes for Research 2004 - Present
ACS, Inc 2000 - 2004
Verizon Wireless 1994 - 2000
Education
Case Western Reserve University
Bachelor’s Degree
Case Western Reserve University - Weatherhead School of Management
MBA
Xerox January 2011 - Present
ACS December 2009 - January 2011
ACS October 2007 - November 2009
ACS Inc. March 2007 - September 2007
ACS Inc. May 2006 - March 2007
ACS Inc. July 2004 - May 2006
Skills
Quality Assurance, Client Services, Business Ethics, Process Improvement, Call Center, Six Sigma, Medicaid, Change Management, Cognos, Project Management, New Business Development, Call Centers, Visio, Quality Control, Outsourcing
Education
Florida State University
Business Administration
Landmark of Desoto October 2011 - Present
ACS Inc. March 2005 - April 2007
Custer Logging, Inc. June 1997 - June 2004
Skills
Microsoft Office, Typing, PowerPoint, Word, Excel, Access, Desktop Publishing, Organizational Structure, Communication, Business Communications, MS-DOS
Education
Unversity of Phoenix 2011 — 2013
Bachelor's degree, Management: Administration, Finanance, Accounting, 3.6
Allegany College of Maryland 2004 — 2005
Associate's degree, Business Management, 3.5
Allegany College of Maryland 2004 — 2005
Associate's degree, Business Supervision, 3.5
Allegany College of Maryland 2004 — 2005
Certificate, Organizational Leadership, 3.5
Cleaning Concept August 2009 - December 2011
ACS Inc. December 2008 - August 2009
Dominoes Pizza June 2007 - December 2008
Eskimo Hut June 2005 - June 2007
Skills
Excel, Customer Service, Access, PowerPoint, Outlook, Internet, Data Entry, Photoshop, Peachtree, Microsoft Office, Windows, Lotus Notes, Spreadsheets, Accounting, Organizing, Filing, Mail
Education
DeVry University 2009 — 2011
Bachelor of Business Administration (BBA), Small Business Administration/Management
Kee Business College 1999 — 2001
Associate's degree, Computer and Information Sciences and Support Services
Hampton High School 1998 — 1999
Diploma
Houston Community College
Business Administration and Management, General
California University of Management and Sciences April 2015 - Present
California University of Management and Sciences December 2013 - Present
Claremont Graduate University September 2012 - December 2013
ACS Inc. September 2008 - September 2012
Westside Appraisal Services January 2003 - March 2008
Morgan Stanley March 2001 - September 2002
Skills
Analysis, Financial Analysis, Quantitative Analytics, Derivatives, Valuation, Financial Modeling, Data Analysis, Asset Management, Risk Management, Finance, Econometrics, Portfolio Management, Corporate Finance, Stata, Statistical Modeling, Economics, Financial Markets, VBA, R, Financial Reporting, Fixed Income, Banking, Economic Modeling, Quantitative Analysis, Programming, SAS, SQL, Statistics, Research, Management
Education
Claremont Graduate University 2010 — 2014
Doctor of Philosophy (Ph.D.), Financial Economics
Claremont Graduate University 2007 — 2010
Master of Science (M.S.), Financial Engineering
Institutul Politehnic Bucuresti 1988 — 1992
Bachelor of Science (BS), Electronics and Telecommunications Engineering
Ind 32
Peak Systems, Inc. June 2014 - Present
Robert Half Technology December 2010 - December 2010
ACS Inc. October 2008 - May 2010
Stream Global Services October 2007 - September 2008
Welkin Engineering July 2005 - April 2007
Private Construction Firm October 2001 - January 2002
ATSI November 1999 - January 2000
Perino Technical Services November 1998 - May 1999
TPG The Project Group September 1998 - November 1998
Company confidential November 1997 - July 1998
Skills
Civil Engineering, AutoCAD, CAD, Surveying, Technical Support, Bridge, Land Development, Microsoft Office, Concrete, Construction, Stormwater Management, Road, Engineering, Contract Management, Drainage, Transportation..., Sewer, Hydraulics, Microstation, Structural Analysis, Steel, Analysis, Construction Management, Project Estimation, Microsoft Project, Microsoft Excel, Roadway Design, Excel, Word, Grading, MS Project, Transportation, Earthworks, Survey, Utility Design, Erosion Control, Site Design, Site Grading, Civil, Site Plans, Land Desktop, Public Works, Cost Estimating, Subdivisions, Storm Water Management, Primavera, Parking, Value Engineering, Sustainability, GIS (ArcMap)
Education
Walter R. Sundling
University of Alabama 1987 — 1989
B.S, Civil Engineering; Civil Engineering
Portland State University 2012 — 2012
Prestressed Concrete, B
Portland Community College 2011 — 2015
GIS Certificate, GIS & CAD, 3.85 GPA
Clackamas Community College 2004 — 2007
None, CAD
William Rainey Harper College 1987 — 2003
None, CAD
University of Illinois at Chicago 1996 — 1996
None, Mechanical Engineering
Iowa State University 1990 — 1993
None, Structural Engineering
University of Illinois at Urbana-Champaign 1985 — 1986
None, Engineering
Iowa Department of Transportation training 1991 — 1995
CyberMetrix January 2015 - Present
The Keehns January 2011 - Present
Square Events September 2010 - Present
Sonic Foundry July 2012 - April 2013
ACS Inc February 2007 - September 2010
Clear Channel 2006 - 2007
Advanced Pain Management 2004 - 2006
Campbell Soup Company May 2001 - May 2004
Skills
Adobe Creative Suite, High Energy, Organizational..., Analytical Skills, Business Development, Graphic Design, Leadership, Microsoft Office, Social Networking, Newsletters, Negotiation, Office Management, Organization, PowerPoint, Strategic Planning, QuarkXPress, Relocation, Facebook, Group Work, Blogging, Event Management, Event Planning, Marketing Communications, Marketing Event Planning, Trade Shows, Marketing, Advertising, Marketing Strategy, Social Media Marketing, Copywriting, Social Media
Education
Cardinal Stritch University 2008 — 2011
MBA, Business & Marketing
University of Wisconsin-Milwaukee 2001 — 2005
BA, School of Journalism for Advertising and PR
IGATE May 2015 - Present
Self-Employed; Temp Agency Worker March 2007 - November 2010
ACS, Inc August 2006 - February 2007
Readiness Management Support, L.C. September 2005 - December 2005
DP Associates September 2004 - November 2004
Strayer University August 2003 - January 2004
Skills
Microsoft Office, Typing, Filing, Professional Phone..., Coordinating Meetings, Computer Proficiency, Document Management, Online Research, Grant Writing, Admissions Counseling, Classroom Management, Classroom Instruction, College Recruiting, Appointment Scheduling, Supply Ordering, Timesheet, Correspondences, Seminar Presentations, Public Speaking, Customer Service, Service Desk, Retail Sales, Telecommunications, Call Centers, Data Entry, Accounts Payable &..., Mail, Liasoning, Cashiering, Medical Terminology, Workers' Compensation..., Construction, General Contracting, Consulting, Supervisory Skills, Credit Card Transaction..., Member Relations, Cable Television, Voting, Help Desk Support, Academic Advising, Elementary Education, Budget Analysis, Auditing, Move Management, Move Coordination, Telemarketing, Higher Education..., Critical Thinking, Active Learning
Education
Florida Agricultural and Mechanical University 1993 — 1997
Bachelor's Degree, Educational Psychology, 3.0
Bay County High School 1989 — 1993
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Do Drop In Daycare Center 2008 - 2013
ACS Inc. October 2007 - December 2008
Skills
Customer Service, Office Administration, Data Entry, Team Management, Microsoft Office, Front Office, Multi Tasking, Multitasking Skills, PeopleSoft, People-oriented, Self-starter, Self-confidence, Highly motivated..., Teaching, Administrative..., Spreadsheets, Clerical Skills, Receptionist Duties, Office Equipment, Microsoft Word, Team-oriented, Work Well Independently, Learning Quickly, Training, Telephone Skills, Multi-line Phone, Filing, Phone Etiquette, 10 Key
Education
Gateway Community College
South Mountain Community College
Whelan Security December 2012 - Present
Telvista Inc. December 2011 - August 2012
ACS Inc. January 2007 - March 2008
Education
Danville Community College 2012 — 2014
Information Technology Game and Mobile Application Development Specialization
Wake Technical Community College 2002 — 2003
hillside highschool/northern high school/Durham highschool
US Army February 2012 - Present
Pei Wei Asian Diner August 2011 - Present
Wealth, LLC November 2009 - Present
Sheetz September 2010 - November 2010
Crossmark Inc April 2010 - September 2010
Feburary 2010- April 2010 February 2010 - April 2010
ACS Inc June 2009 - November 2009
ACS, a Xerox Company May 2009 - October 2009
Sears Roebuck and Co March 2009 - June 2009
RHA Howell Inc September 2008 - November 2008
Skills
Microsoft Office
Education
Miller-Motte College-Raleigh 2011 — 2013
Associate, Paralegal
North Carolina Central University 2007 — 2008
Leesville Road High School
Rio Tinto July 2015 - Present
Rio Tinto January 2015 - June 2015
Rio Tinto January 2013 - December 2014
Rio Tinto June 2012 - January 2013
Rio Tinto May 2009 - June 2012
Rio Tinto February 2007 - May 2009
ACS, Inc June 2005 - February 2007
ACS, Inc September 2004 - May 2005
Discover Financial Services September 2003 - August 2004
United Machine Industries LLC September 2002 - August 2003
Skills
Human Resources, Employee Relations, SAP, Payroll, Process Improvement, Outlook, Customer Service, Administration, Microsoft Office, Change Management, PowerPoint, Microsoft Excel, Microsoft Word, Performance Management, Recruiting, Training, Visio, Onboarding, Benefits Administration, System Administration, Data Entry, Coordination, Database Administration, Teamwork, MS Project, Troubleshooting, Strategic Planning, Software Documentation, Applicant Tracking..., Research, Deferred Compensation, Project Management, Coaching, Event Management, Team Leadership, Workforce Planning, Windows, Process Scheduler, Administrative..., Team Building, HR Policies, Database Admin, Administrative Support, Scheduling, Excel, Word, Documentation, Problem Solving, Customer Relations, Database Management
Education
Ashford University 2011 — 2015
BA, Human Resource Management
Warner Bros. Studios January 2012 - Present
ACS Inc. October 2009 - January 2012
Allergan Pharmaceuticals October 2009 - January 2012
Business Technology Partners January 2006 - October 2009
Almond Networks May 2005 - January 2006
Nestle USA July 1991 - May 2005
California State University Los Angeles 1990 - 1992
Santa Fe International Corporation 1985 - 1990
Southern California Rapid Transit District, Los Angeles, CA 1983 - 1985
Avery International Corporation 1980 - 1983
Skills
VB.NET, JavaScript, Technical Architecture, Data Center, Unix, VMware, Servers, ITIL, IT Management, Project Management, Software Development, Operating Systems, Integration, Oracle, Microsoft SQL Server, Avaya IP Telephony, ERP, Service Delivery, SAP R/3, Databases, Windows Server, Enterprise Software, SAP APO, SAP ERP
Education
Nestle University 1998 — 1998
N/A, Project Management
SAP University 1992 — 1994
N/A, SAP R2 Basis and SAP R3 Basis
Sniffer University 1993 — 1993
N/A, Network Diagnostics
IBM Training Center 1986 — 1989
N/A, IBM Mainframe Systems Programming
Fullerton College 1976 — 1980
Aflac February 2015 - Present
Opti Staffing Group October 2014 - December 2014
Farwest Taxi June 2014 - September 2014
H&R Block Franchise January 2013 - April 2013
Ajilon Professional Staffing February 2010 - September 2011
ACS Inc September 2008 - July 2010
Community Development Commission December 2005 - May 2006
Venturi Staffing Partners December 2005 - March 2006
Starwood Hotels & Resorts Worldwide, Inc. June 2005 - November 2005
Anchor Cabs Ltd. February 2004 - January 2005
Skills
Customer Service, Touch, Troubleshooting, Microsoft Office, Keyboarding/10 key by..., MS Office Suite, FDCPA, OSHA 10-Hour Certified, HIPAA, Account Management
Education
Tacoma Community College 2011 — 2015
AA, Business Administration (Transfer to UW Tacoma)
Antelope Valley College 1999 — 2004
Associate of Arts, Deaf Studies and Liberal Arts (Psychology)
general office field September 2012 - Present
Chartwells September 2012 - Present
Republican Party of Florida 2008 - 2011
Ed Waters College February 2010 - September 2010
ACS-Inc January 2009 - October 2009
Professional Debt Mediation Inc June 2006 - September 2008
Irwin Research Services Inc February 2003 - July 2005
Florida Coastal School of Law 1996 - 1999
State of Florida May 1988 - September 1996
Skills
Microsoft Office, PowerPoint, Excel, Word, Public Speaking, Customer Service, Research, Data Entry, Document Review, Editing, Microsoft Word, Teamwork, ICD-9-CM, CPT, Filing, Telephone Skills, Organization, Customer Experience, Leadership, Policy, Management, Online Research, Training, Social Networking, Time Management, Outlook, Community Outreach, Invoicing, Government, Microsoft Excel, Legal Research, Leadership Development, Public Relations, Social Media, ICD-10
Education
FastTrain College 2010 — 2011
FastTrain of Jacksonville 2010 — 2011
Diploma, Medical Billing and Coding
Florida Coastal School of Law 1996 — 1999
JD, Law
Florida Coastal School of Law 1996 — 1999
Florida State University 1986 — 1988
MSLS, Library Science
Florida State University 1970 — 1973
BA, Spanish and Education
FastTrain of Jacksonville
certificate, medical billing and coding
ACS, a Xerox Company June 2013 - Present
Newedge January 2011 - Present
ACS, a Xerox Company September 2006 - Present
ACS Inc.@ McDonalds Corporation 2006 - Present
Xerox 2006 - Present
ACS, a Xerox Company 2006 - Present
ACS-INC September 2006 - November 2010
Allstate August 2002 - September 2006
McDonalds Corporation August 2002 - September 2006
Allstate Financial 2002 - 2006
Skills
RMAN, Oracle ASM, Data Modeling, SQL Tuning, Oracle RAC, Oracle, Databases, Data Warehousing, Database Administration, Performance Tuning, Unix, PL/SQL, Microsoft SQL Server, Solaris, AIX, SQL, SDLC, ETL, Oracle Applications, IBM AIX, Perl
Education
MGR College 1993 — 1997
Master of Computer Applications (MCA), Computer and Information Sciences and Support Services
University of Madras 1993 — 1996
Master, Computer Applications
Christ College - Bangalore 1990 — 1993
Bachelor of Science (BS), Computer Science
Affiliated Computer Services 2008 - Present
Affiliated Computer Services (ACS) 2004 - Present
Toastmasters International 2002 - Present
ACS-INC 1986 - Present
McDonald's Corporation 1986 - 2008
Education
Northern Illinois University 1984 — 1985
College of DuPage
Microsoft August 2011 - Present
Protingent Staffing June 2010 - August 2011
Microsoft December 2004 - April 2010
Microsoft July 2000 - December 2004
ACS INC January 1999 - January 2000
Paladin Data Systems January 1999 - January 1999
Skills
Certified Project..., Shore Patrol (USN), Precipitation Diversion..., Testing, Quality Assurance, Video Games, Project Management, Program Management, Software Quality..., Software Project..., Release Management, Software Documentation, Xbox 360, Test Planning, Computer Games, Bug Tracking, Test Cases, Game Development, Test Management, Agile Project Management, Management, Leadership, Test Automation
Education
University of Phoenix 2007 — 2010
Bachelor of Science, E, Commerce
University of Phoenix 2005 — 2007
BS, e-Commerce
Olympic Community College 1998 — 1999
Computer Science
Olympic College 1997 — 1999
CS Certification, Computer Science
Bellevue College 1982 — 1985
AA, History
Bellevue Community College 1982 — 1985
Associate of Arts
Netflix February 2009 - March 2012
ACS Inc May 2002 - September 2008
Skills
Customer Service Team..., Team Performance..., Team Performance..., Performance Analysis, Performance Metrics
Education
Clackamas Community College 1993 — 1995
AA, Associate of Applied Science
GetixHealth September 2012 - Present
Chasware Group LLC July 2011 - Present
VisionIT July 2011 - October 2012
Ingenix Consulting August 2010 - July 2011
VisionIT December 2008 - August 2010
Affiliated Computer Services January 2005 - November 2008
ACS Inc. 2005 - 2008
Superior Consultant Company January 1986 - January 2005
Superior Consultant Holdings Corporation 1986 - 2005
Skills
Strategic Planning, Business Process..., Information Technology, Project Management, Team Building, Healthcare, Professional Services, Integration, Leadership, Executive Management, Contract Negotiation, Strategy
Education
Stanford University Graduate School of Business 1992 — 1992
Certificate, Executive Program for Small Companies
Wayne State University 1981 — 1985
MBA, Management
Wayne State University 1977 — 1981
BS, Accounting
Andrews University 1968 — 1969
Jose General Construction LLC September 2010 - Present
ACS-INC October 2006 - October 2010
Skills
Community Outreach, Customer Service, Event Planning, Management, Leadership, Microsoft Office, Nonprofits, Public Speaking, Spanish, Strategic Planning
Education
City University of New York City College 1995 — 1997
Legal Assistant, GED and Computer Literacy
Lincoln Electric March 2015 - Present
GrafTech International July 2014 - August 2014
The Babcock & Wilcox Company June 2012 - July 2014
American Greetings October 2007 - August 2009
American Greetings Corporation October 2007 - August 2009
Demag Cranes and Components Corp May 2006 - September 2007
ACS Inc June 2005 - August 2005
OfficeMax Inc January 1996 - May 2005
St. Vincent Charity Hospital January 1995 - January 1996
Ernst & Young, LLP January 1989 - January 1993
Skills
Use Tax, Property Tax, Sales Tax, Tax Audits, SAP, Tax Compliance, State Income Tax, Federal Income Tax, Business License &..., Tax Exemption, Non-Profit, Tax Research, Tax Recovery, Auditing, Business License, State Tax, Indirect Tax, Account Reconciliation, Indirect Taxation, Nonprofits, General Ledger, Non-profits, Income Tax, Fixed Assets, Tax-exempt, Finance, Internal Controls, Accounting, Accounts Payable, Tax Preparation, Forecasting, Financial Statements, Tax Accounting, Budgets, GAAP, Strategic Financial...
Education
Bowling Green State University
B.S. Education
Bowling Green State University
Bachelor of Science
CFM January 2012 - Present
Level 7 Communications, June 2008 - Present
Internap December 2009 - August 2010
Level 7 Communications, June 2008 - October 2009
After Hours May 2006 - November 2007
Zep MFG.Inc December 2004 - December 2005
ACS INC August 2002 - February 2004
Investment Management Services January 1998 - July 2001
US Sprint January 1997 - January 1998
Coca Cola International February 1996 - January 1997
Skills
Telecommunications, Telephony, IP, VoIP, Cisco Technologies, TCP/IP, Call Centers, Routers, Switches, Networking, MPLS, Servers
Education
Florida State University
B.A, Communications
Shool of Hard Knocks
Shool of Hard Knocks
Shool of Hard Knocks
Catamaran July 2012 - December 2013
Catalyst Rx November 2005 - July 2012
ACS-Inc January 2003 - November 2005
Walgreens April 1987 - May 2002
Skills
Medicaid, Pharmacy Benefit..., Managed Care, Pharmacy, Informatics, Medicare Part D, Medicare, Management, Healthcare, Pharmaceutical Industry, Health Insurance, HIPAA, Disease Management, Healthcare Industry, Healthcare Information..., Analysis, Healthcare Management, Pharmacy Automation, Process Improvement, Health Policy, Employee Benefits
Education
Florida Metropolitan University 2004 — 2006
Masters, Business Administration
Tampa College 1987 — 1992
Bachelors, Marketing and Management
Tampa College 1987 — 1991
Associates, Pharmacy Technician Studies
Great HealthWorks September 2013 - October 2014
Business Consulting August 2010 - September 2013
ACS, Inc April 2007 - August 2010
Costa February 2005 - April 2007
Oceania August 2003 - February 2005
Arise (formerly Willow CSN) August 2001 - May 2003
Renaissance Cruises May 1991 - May 2001
Renaissance Cruises October 1993 - January 1995
Seminars International April 1986 - January 1992
Skills
Contact Center..., Management, Sales Management, CRM, Leadership, Training, Recruiting, Account Management, Strategy, Operations Management, Travel Management, Project Planning, Hospitality, Event Planning, Sales, Management Consulting, Marketing, Team Leadership, Coaching, BPO, Budgets, Negotiation, Customer Satisfaction, P&L Accountability, Event Management, Tourism, Call Centers, Hotels, Marketing Strategy, Income Statement, Employee Relations, Start-ups, Forecasting, Program Management, Team Building, Selling, Contract Negotiation, Air/Sea Planning and..., Project & Program..., Staff Supervison &..., Recruiting & Training, Project Management
Education
Florida Atlantic University
Bachelor of Business Administration (BBA), Business Administration
Indiana University of Pennsylvania
Associates Degree, Hospitality Administration/Management
Lower Burrell High School
Technical Support International March 2015 - Present
ACS Inc. November 2011 - May 2013
Sasaki 2010 - 2011
Universal Technical Institute 2009 - 2010
Gensler 2005 - 2009
Skills
SQL, Windows Server, Data Center, Project Management, Software Documentation, Software Development, System Administration, Process Improvement, Program Management, Networking, Active Directory, ITIL, Operating Systems, IT Management, Technical Support, Troubleshooting, Agile Methodologies, Access, Management, Hardware, IT Service Management
Education
New Horizons
A+, Network+, Security+, CCENT, MCSA,, Computer Science
Becker College 1981 — 1983
Associate of Science (A.S.), Executive Assistant/Executive Secretary
FULL Creative June 2014 - Present
The P.H.A.T. Kids Mentoring Program November 2009 - Present
Convergys February 2013 - January 2014
iContact December 2008 - March 2010
Cisco Systems July 2007 - December 2008
Fidelity Investments October 2006 - March 2007
ACS Inc. December 2005 - September 2006
BCBSNC July 2004 - October 2005
Time Warner Cable May 2003 - July 2004
ZC Sterling January 2002 - May 2002
Skills
Bi-Lingual, Multilingual, Salesforce.com, Interviews, Software Documentation, Call Center, Technical Support, Customer Satisfaction, Email Marketing, Data Entry, Networking, Microsoft Word, Outlook, Databases, Invoicing, Vendor Management, Call Centers, Customer Retention, Coaching, Lotus Notes, Microsoft Excel, Payroll, SaaS, Sales, Social Networking, Access, Customer Service, Microsoft Office, Troubleshooting, Time Management, System Administration, Process Improvement, Quality Assurance, Customer Experience, CRM, Strategy, E-commerce, Team Leadership, Strategic Partnerships, Analysis, Management, Small Business, Team Building, Training, Online Marketing, Start-ups
Education
Capella University 2013 — 2016
Doctor of Philosophy (PhD), Business Administration Specializing in Leadership
University of Phoenix 2009 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.1
5/2003 Saint Augustine's College 1998 — 2003
Bachelor's, Organizational Managment, French, and Journalism
Fuquay Varina High School 1990 — 1994
High School Diploma, General Education
Safe-Guard Products February 2014 - Present
Verizon Wireless September 2013 - Present
Excellus BCBS January 2012 - May 2012
ACS Inc. 2010 - 2011
Sutherland Global Services June 2009 - July 2010
National Grid January 2009 - May 2009
Syracuse Orthopedic Specialists February 2008 - December 2008
Skills
Typing 60 WPM, Call Center, Microsoft Office, Administrative..., Invoicing, Customer Service, Insurance, Customer Satisfaction, Telephone Skills, Data Entry, Outlook, Lotus Notes, Access, Time Management, Software Documentation, Microsoft Word, Process Scheduler, Microsoft Excel, Claim, Administration, PowerPoint, Medical Records, Teamwork
Education
Onondaga Community College 2011 — 2014
Anticipated Degree, Photography
Bryant and Stratton College 2003 — 2005
Associates, Administrative Assisting
Kibble & Prentice May 2011 - Present
Alta Trust Company October 2005 - May 2011
ACS, Inc April 2005 - October 2005
Expeditors International September 2004 - December 2004
Skills
History, Genealogy, Library, Microsoft Excel, Family History, Microsoft Office, PowerPoint, Research, Process Improvement, Customer Service, Team Leadership, Social Media Marketing, Outlook, Editing, Program Management, Teaching, Analysis, Data Analysis, Microsoft Word, Coaching, Data Entry, Account Management, Social Media, Product Development, SRT, Windows, Quality Assurance, Social Networking, 401k, Online Research, Troubleshooting, Access, Databases, Account Reconciliation, Employee Benefits, Training, Leadership
Education
Green River Community College 2004 — 2004
Business
Brigham Young University 2000 — 2003
Bachelor of Science, Lingistics
Fiserv July 2015 - Present
Travelport October 2014 - Present
Genuine Parts Company January 2014 - April 2014
Engility Corporation May 2013 - January 2014
Configuration and Release Management November 2012 - May 2013
SunTrust Banks May 2006 - October 2012
Thoughtmill February 2006 - April 2006
ACS, Inc November 2005 - January 2006
UPS Supply Chain Solutions June 2004 - November 2005
UPS / UPS-SCS June 2004 - November 2005
Skills
Release Management, FTP, Business Requirements, Strategic Planning, EDI, Change Management, Requirements Analysis, Process Management, Unix, Configuration Management, Integration, Disaster Recovery, Requirements Gathering, Project Management, Visio, Incident Management, Mainframe, Business Process..., IT Management, Six Sigma, Version Management, Oracle, SharePoint, Software Development..., MS Project, Software Configuration..., Business Analysis, Vendor Management, IT Service Management, Software Documentation, SDLC, Program Management, SQL, Process Improvement, System Deployment, Software Development, Business Process, Databases, Solaris, Security, Quality Center, Troubleshooting, Testing, ITIL, Linux
Education
Ashworth College 2014 — 2016
Master of Business Administration (M.B.A.)
Georgia State University
BBA, Computer Information Systems
Xerox-ACS September 2012 - November 2012
ACS-Inc January 2011 - November 2012
Go Daddy, Inc April 2010 - December 2010
BBVA Compass November 2005 - April 2010
Karaoke Dance January 1995 - January 2005
2003-2004 October 2003 - October 2004
Eagle Property Management January 2000 - January 2001
Wal-Mart January 1999 - January 2000
Skills
Call Center, Access, Outlook, Customer Service, Customer Satisfaction, Microsoft Excel, Database Administration, Sales, CRM, Microsoft Office, Financial Analysis, Banking, Call Centers, Microsoft Word, Process Scheduler, Program Management, Analysis, Management, Team Leadership, Process Improvement, Troubleshooting, Leadership
Education
Florida Institute of Technology 2004 — 2009
Master of Science Degree, Systems Management (MSIT)
American Intercontinental University 2003 — 2004
Masters Degree, Information Technology
University of Northern Iowa 1974 — 1978
B.A, Elementary Education
US Air Force Reserves July 2013 - Present
Republic Airways Holdings Inc. July 2011 - Present
ACS Inc. January 2011 - July 2012
Heart of Virginia Aviation July 2009 - July 2011
Embry-Riddle Aeronautical University March 2008 - July 2009
Skills
Operations Management, Piloting, Commercial Aviation, Flight Training, Aviation, Flights, Aircraft, Flight Safety, Airports, Airlines, Flight Planning
Education
Embry-Riddle Aeronautical University 2006 — 2009
BA, Aeronautical Science, Meteorology
Polk Correctional Institute November 2014 - Present
Xerox December 2013 - October 2014
Bright Horizons 2012 - May 2013
ACS Inc. August 2011 - January 2012
Elizabeth City State University February 2008 - May 2011
Skills
Research, Administrative..., Customer Service, Teaching, Youth Mentoring, Typing, Publishing, PowerPoint, Microsoft Word, Microsoft Excel, Safari, Adolescents, Childcare, Experience Working with..., Creative Writer, Telephone Skills, Higher Education, Lesson Planning, Curriculum Design, Curriculum Development, Filing, Tutoring, Educational Leadership, Student Affairs, Critical Thinking, Cpr Certified, Teacher Training, Student Development, Elementary Education, Administration, Youth Development, Classroom, Outlook, Psychology, Adult Education, Staff Development, Training, Microsoft Office, Leadership, Process Improvement, Leadership Development, Event Planning, Team Building, Public Speaking, Data Entry, Social Networking, Strategic Planning
Education
Capella University 2015 — 2017
Master's degree, Clinical Psychology
Liberty University 2012 — 2014
Master's degree, Professional Counseling
Elizabeth City State University 2007 — 2011
Psychology
Right Management March 2015 - Present
Lockheed Martin Information Technology March 2009 - April 2014
Lockheed Martin November 2003 - February 2009
ACS Inc. July 2000 - November 2003
Skills
Analysis, Business Analysis, Cloud Computing, Computer Security, DoD, Enterprise Architecture, Integration, Leadership, Linux, Microsoft Exchange, Microsoft Office, Microsoft SQL Server, Microsoft Word, Network Security, Nonprofits, PowerPoint, Program Management, Project Planning, Proposal Writing, Requirements Analysis, Risk Management, SDLC, SharePoint, Social Media, Sourcing, Strategic Planning, System Administration, Systems Engineering, Technical Recruiting, Technical Writing, Visio, Windows 7, Windows Server, Management
Education
Colorado State University
BA, Sociology
Hastings College
Music Teacher Education
Columbia Sportswear November 2014 - Present
ZRT Laboratory January 2014 - November 2014
LaCrosse Footwear Incorporated June 2011 - January 2014
LaCrosse Footwear, Inc. November 2008 - June 2013
Regence BlueCross BlueShield 2005 - 2008
Astro Tools Corp. 2000 - 2005
ACS, Inc January 2000 - January 2002
Skills
Customer Service, Sales Management, Microsoft Office, Training, Salesforce.com, Retail, Cross-functional Team..., Account Management, Budgets, Team Building, Microsoft Excel, Team Leadership, Outlook, Project Management, Purchasing, Coaching, Leadership, Consumer Products, Management, Access, Microsoft Word, Lotus Notes, Project Planning, Forecasting, Customer Satisfaction, Operations Management, Product Development, Pricing, Inventory Management, Marketing Strategy, Merchandising, Recruiting, Sales Operations, Human Resources, Team Management, B2B
Education
California State University-Fresno 1991 — 1996
Ag. Business
Fresno State University
Bachelor of Science, Business Agriculture
VanderHouwen & Associates, Inc. September 2015 - Present
The Atum Group July 2015 - Present
DW Enterprises, Inc July 1998 - Present
Nike August 2012 - April 2015
Stream Global Services February 2009 - June 2012
Business Objects November 2006 - December 2008
ACS, Inc September 2004 - November 2006
Stream International September 1998 - May 2004
KinderCare Learning Center, Inc December 1997 - September 1998
Sequent Computer Systems April 1994 - December 1997
Skills
Staff Development, Excel, PowerPoint, Microsoft Word, Financial Planning, Forecasting, Budgeting, KPI Dashboards, KPI Reports, Process Improvement, P&L, Financial Analysis, Hyperion Planning, Hyperion Essbase, Cross-functional Team..., Communication, Microsoft Excel, Income Statement, Strategic Financial..., Essbase, Budgets, Management, CRM, Call Centers, Operations Management, Leadership, Analysis, Finance, Financial Modeling, Vendor Management, Strategy, Strategic Planning, Executive Management, Business Process..., Consulting
Education
Boise State University 1973 — 1977
Bachelor’s Degree, Accounting & Finance
God's Garden Daycare February 2012 - Present
AVON Independent Sales Rep January 2009 - Present
Goodwill OF July 2011 - December 2011
ACS Inc February 2010 - July 2011
Kiwi PCS September 2006 - July 2009
Burger King January 1999 - January 2005
Education
Fortis College 2011 — 2013
Business Management Associate, Business Management Associate
Cape Fear Comm. College 1998 — 2004
Pender High School 1992 — 1995
Blueprint Consulting Services July 2015 - Present
Comcast Cable May 2012 - July 2015
Comforce, Boeing May 2008 - October 2008
Kaye-Smith November 2007 - July 2008
ACS Inc June 2006 - November 2007
Jungletoy Inc December 2004 - June 2006
United Rentals July 2004 - November 2004
Green Tree Financial November 2003 - May 2004
Skills
Training, Sales, Customer Service, Call Centers, Account Management, Management, Customer Experience, Sales Operations, Problem Solving
Education
American River College 1997 — 1998
Unfinished, General Studies
Highline Community College
General, General Studies
North Cypress Medical 2013 - 2014
East Jefferson General Hospital June 2012 - August 2012
River Parish Hospital March 2012 - August 2012
ACS, Inc October 2009 - February 2010
New South Parking November 2007 - February 2008
Memorial Hermann Sw Hospital November 2005 - June 2006
Skills
Customer Service, Healthcare, Medical Terminology, Patient Safety, Healthcare Information..., CPR Certified, Data Entry, Hospitals, BLS, Medical Records, HIPAA, Inventory Management
Education
Ashworth College 2015 — 2016
Diploma, Medical Administration
Central Louisiana Technical College-Alexandria Campus 2015 — 2015
Certificate, Human Anatomy and Physiology
University of Sterile Process 2013 — 2014
Sterile Process Tech Certificate, Sterile Processing Technology/Technician
Time Warner Cable January 2013 - Present
IBM May 2010 - December 2012
Heart of Carolina Romance Writers September 2012 - September 2012
General Parts International Inc. (CARQUEST) December 2011 - July 2012
ACS Inc. March 2010 - April 2010
Advantage March 2007 - February 2009
KPMG October 1995 - April 2007
Skills
Administrative Support, Human Resources, Training, Internet Recruiting, Applicant Tracking..., Technical Recruiting, College Recruiting, Talent Acquisition, Benefits Negotiation, Executive Search, Screening Resumes, Contract Recruitment, Sourcing, Performance Management, Employer Branding, Customer Service, Administrative..., Workforce Planning, Strategic Sourcing, Recruiting, Vendor Management, SDLC, Benefits Administration, Onboarding, Temporary Placement, Employee Benefits, Temporary Staffing, Screening, Staffing Services, Management, Hiring, Employee Relations, Interviews, HRIS, Deferred Compensation, HR Consulting, New Hire Orientations, PeopleSoft, HR Policies, Personnel Management, Succession Planning
Education
Berkeley College of Business
Sept 1989 Graduate
Fairleigh Dickinson University
SHRM, Fundamentals of HR Program
BCBSSC October 2006 - Present
DATA-NOW, INC February 2005 - October 2006
ACS, INC 2006 - 2006
AEON Group LLC 2005 - 2006
Defense Finance Accounting Supply Ctr 2005 - 2006
Georgia Department of Administrative Services (DOAS) 2005 - 2005
JPM Chase 2003 - 2005
JPMorgan Chase 2003 - 2005
JP Morgan Chase 2003 - 2005
Bank One 2003 - 2005
Skills
REXX, DB2, z/OS, JCL, ISPF, TSO, IBM Mainframe, Mainframe, MVS, OS/390, IBM Utilities, CICS, VSAM, COBOL, Fileaid, AIX, Performance Tuning, SQL Tuning, QMF, CLIST, Stored Procedures, Database Administration, Endeavor
Education
Old Dominion University 1978 — 1980
Master of Public Administration (MPA), Information Technology, 3.85
Florida State University 1973 — 1975
Bachelor of Science (BS), Criminology, 3.45
Xtreme Consulting Group, Inc. November 2014 - Present
Music's Edge Design April 2005 - Present
Insight Global July 2014 - November 2014
Wimmer Solutions July 2013 - July 2014
Isomedia April 2011 - April 2013
ACS INC February 2010 - September 2010
Skills
Logo Design, Corporate Identity, Graphic Design, Posters, Brochures, Graphics, Business Cards, Flyers, Visual Communication, Banners, Branding & Identity, Stationery, Book Design, Vector Illustration, Catalogs, Corporate Branding, Visual Identity, Magazine Design, Digital Illustration, Typography, Layout, Art Direction, Illustration, Web Design, Illustrator, Adobe Creative Suite, InDesign, Image Manipulation, Microsoft Exchange, Powershell, HTML, WordPress, Photoshop, Microsoft Office, Windows Server, Information Graphics
Education
ATI Career Training Center-Richardson 2005 — 2006
Graphic Design, A
Express Locations October 2013 - Present
Carroll & Lange, Inc. October 2012 - August 2013
Agility Physical Therapy and Sports Medicine June 2012 - August 2013
Cherry Creek Aesthetics May 2012 - September 2012
Discover Card February 2011 - March 2012
ACS, Inc June 2010 - February 2011
Skills
Sales Process, Administrative..., Front Office, Call Centers, Sales, Customer Service, Filing, Customer Retention, Customer Satisfaction, Sales Management, Training, Team Building, Cold Calling, Payments, Time Management, Account Management, Cellular Communications, Salesforce.com, Wireless, B2B, Team Leadership, Mobile Devices, Direct Sales, Health Insurance
Education
Tooele High School 2007 — 2010
High School Diploma, General Education
Community College of Denver
No degree, General Education
USDA-NRCS March 2015 - May 2015
California Living Museum June 2013 - July 2013
ACS, Inc December 2008 - March 2010
Babies R Us February 2006 - December 2008
Skills
Forestry, Biology, Chemistry, Economics, Soil Science, Geology, Statistics, Agriculture business..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Leadership, Sales, Environmental Awareness, Public Speaking, Report Writing, Sustainability, Research, Agriculture, Data Analysis, Environmental Science
Education
California State University-Bakersfield 2013 — 2015
Working toward BS, Environmental Resource Management, 4th Year
Bakersfield College 2010 — 2013
Associate of Arts (A.A.), Forestry/Agriculture Business Management
Portland General Electric January 2014 - Present
Portland General Electric March 2007 - December 2013
ACS Inc. February 2005 - March 2007
EMC July 1997 - February 2005
Skills
ITIL, IT Service Management, Cross-functional Team..., Liasoning, Troubleshooting, Infrastructure, Storage Architecture, System Administration, Leadership, Storage Solutions, Storage Management, Virtualization, SAN, Storage, Storage Area Networks, Disaster Recovery, NetApp, Clariion, VMware, Enterprise Storage, Solaris, Brocade, vSphere, HP-UX, AIX, Unix, Operating Systems, Hardware, Security, Backup Solutions, Disk Arrays, NAS, Data Center, Switches, Netbackup, Red Hat Linux, VMAX, IBM Storage, DMX, NFS, Windows, High Availability, Replication, Fibre Channel, Deduplication, VMware Infrastructure, VMware ESX, Server Architecture
Education
San Diego State University-California State University 1990 — 1992
BS, Major: Criminal Justice, Minor: Sociology
Coleman College 1996 — 1997
Certification, Computer Engineering Technology
Grossmont College 1989 — 1990
AA, Applied Arts
home March 2011 - Present
ACS Services August 2010 - February 2011
ACS Inc. 2010 - 2011
Philadelphia Insurance Co. April 2004 - June 2008
Health Care Business Resources 2001 - 2004
Keystone Mercy Health Plan February 1999 - February 2000
Skills
Call Center, Data Entry, Insurance Verification,..., Numeric Filing, Call Centers, Medical Records, Microsoft Excel, 10 Key, Microsoft Word, Typing, Data Warehousing, Filing, Accounts Receivable, PeopleSoft, Outlook, Payroll, Telephone Skills, Accounts Payable
Education
Colorado Technical University 2009 — 2010
none, Medical Coding
Cardinal Dougherty Catholic High School 1985 — 1988
DeVry University, Medical Office Assistant/Specialist
IntegraTech, Inc. February 2012 - June 2013
ACS, Inc November 2010 - February 2012
State of California November 1988 - October 2010
Skills
Project Management, Process Improvement, Business Analysis, Microsoft Excel, Program Management, Customer Service, Leadership, Social Media, Strategic Planning, Microsoft Office, Event Planning
Education
California State University-Sacramento 1966 — 1969
Bachelor's degree, Social Sciences
ACS, Inc July 2012 - Present
BandwidthSolutions.com July 2012 - Present
Personal Best Enterprises August 2009 - September 2012
Skills
Social Media Marketing, Company Newsletters, Company Secretarial Work, QuickBooks, Medisoft, Microsoft Excel, PowerPoint, Mac OS X, Photoshop, Illustrator, Digital Photography, Website Updating, Graphic Design, Logo Design, Data Entry, masterstream software, Receptionist Duties, Telephone Reception, Accounts Receivable, Accounts Payable, Office Management, Front Office, Back Office, Typography, Procedure Development, Smartphones, PC, Appointment Scheduling, Online Advertising, MPLS, VoIP, Ethernet, Broadband, Sales, Management, Hosted Services, Call Centers, Metro Ethernet, Internet Services, SIP Trunking, Telephony, PRI, SIP, Optical Fiber, Unified Communications, Fiber Optics, Solution Selling, Managed Services
Education
California State University-East Bay 2013 — 2016
Bachelor of Business Administration (B.B.A.), Finance and Corporate Management
Los Angeles Harbor College 2009 — 2012
Associate of Science (A.S.) with an emphasis in Human Behavior
Affiliated Computer Services January 2010 - November 2010
Affiliated Computer Services August 2008 - January 2009
ACS, Inc May 2000 - August 2008
ACS, Inc March 1999 - April 2000
Frontier Nursing Service January 1990 - May 1996
Skills
Process Improvement, Outsourcing, Software Documentation, Accounts Receivable, Management, Project Management, Human Resources, Business Process..., Requirements Analysis, Vendor Management, Training, System Administration, Accounting, Project Planning, Business Analysis, Accounts Payable, Visio, Call Center, HIPAA, Security, Payroll, SharePoint, PeopleSoft
Education
Capella University 2008 — 2008
BS in Business Admin, Business
NRI (Correspondence School) 1988 — 1989
Certificate, Accounting
Univ of KY-Hazard Community College 1985 — 1987
Associate of Applied Sciences, TechnologyManagement
VMware September 2013 - Present
RC Hot Glass December 2008 - Present
SIRVA, Inc. January 2005 - September 2013
Dell Inc. 2004 - September 2013
ACS, Inc February 2003 - December 2004
Motorola December 1997 - February 2002
Word Records 1994 - 1996
Skills
Project Management, Negotiation, Conflict Resolution, Vendor Management, Mediation, Relocation, Business Process..., Management, Leadership, Marketing, Strategy, Process Improvement, New Business Development, Customer Service, Selling, Time Management, Personnel Management, Expatriate Management, Human Resources, Policy, Training, Sales, Strategic Planning
Education
St. Edward's University 2000 — 2005
MAHS
Abilene Christian University 1988 — 1992
BA
Scientific Research Corporation September 2011 - Present
Blackbaud, Inc March 2005 - September 2011
Dorchester County Sheriff's Office May 2003 - July 2004
Collegis, Inc July 2002 - April 2003
ACS, Inc July 1999 - June 2002
Skills
Client and Server..., Data Backup and Recovery, Database Management, Desktop Support, Help Desk System..., Imaging, Asset Management, Inventory Reporting, Network & Systems..., Patch Management, Project Management, Software distributions, Software license usage,..., Systems Administration,..., Systems Security &..., Training and Instruction
Education
College of Charleston
BS, Psychology
Morgan Advanced Materials September 2011 - Present
Thermal Ceramics September 1999 - August 2011
ACS Inc. September 1996 - September 1999
ACS Inc. August 1993 - September 1996
CDSI June 1991 - September 1993
Skills
Security, Business Continuity, IT Operations, Vendor Management, VMware, IT Strategy, Negotiation, Microsoft Exchange, Six Sigma, Microsoft Certified..., Cloud Computing, Product Management, ITIL, Websense, Cisco Technologies, Business Development, CCNA, Cisco Certified, Network Administration, Customer Service, Strategic Planning, Process Improvement, Engineering, Project Management, Citrix, SharePoint, Process Engineering, Continuous Improvement, Lean Manufacturing, Product Development, CISSP, New Business Development, Certified Novell..., Management, Manufacturing, VoIP, Team Leadership, IT Management, Contract Negotiation, Windows Server, Integration, Infrastructure, Data Center, CompTIA, Networking, ERP, Business Analysis, Troubleshooting, Change Management, Active Directory
Education
University of South Carolina-Columbia 1996 — 2005
BS, Business Administration, Management and Operations
University of South Carolina-Columbia 1986 — 1996
BS, Computer Science
Aiken Technical College 1990 — 1992
AS, Computer Programming
Barnwell High School
Washington County January 2014 - Present
Home Forward April 2012 - January 2014
Home Forward March 2010 - April 2012
Veterans of Foreign Wars 2007 - 2012
Grant Thornton November 2007 - March 2010
Gage Industries August 2005 - November 2007
ACS Inc. February 2005 - July 2005
Portland State University 2005 - 2005
Northwest Software Inc. September 2000 - December 2004
USMC May 1997 - November 2003
Skills
Workers Compensation, Human Resource..., Employee Relations, Recruiting, Employee Benefits, Personnel Management, College Recruiting, Applicant Tracking..., Human Resources, Onboarding, Technical Recruiting, Talent Management, Performance Management, HRIS, Talent Acquisition, Leadership Development, Workforce Planning, Organizational..., Deferred Compensation, Conflict Resolution, Training, New Hire Orientations
Education
University of Portland 2000 — 2004
M.B.A.
Oregon State University 1998 — 2000
B.S.
Embry-Riddle Aeronautical University 1996 — 1997
Ontario High School 1992 — 1996
Providence Health & Services October 2013 - Present
Stream Global Services October 2012 - August 2013
Royal Vending April 2012 - October 2012
Island Vending June 2011 - July 2012
ACS Inc. November 2003 - July 2009
Lockheed Martin Information Technology April 1999 - November 2003
Skills
Software Documentation, Security, Troubleshooting, Networking, Teamwork, Software Development, Windows, System Administration, Programming, C, ASP, Customer Service, Training, Call Centers, Access, Time Management, Management, Help Desk Support, SQL, Computer Hardware, Technical Support, Operating Systems, Windows XP
Education
Heald College-Portland 1998 — 1999
AAS, Computer Network Technologies, A
Heald College-Portland 1997 — 1998
Associate of Arts and Sciences (AAS), Industrial Electronics Technology/Technician, A
Concorde Career College-Portland 2009 — 2010
Diploma, Medical Insurance Billing and Coding, A
PS Technology January 2010 - Present
Union Pacific Railroad January 2009 - January 2010
Union Pacific Railroad January 2005 - January 2009
US Department of Homeland Security 2002 - 2005
US Army January 1998 - August 2004
OASIS (Community Justice Center) January 2001 - January 2002
ACS Inc. 2001 - 2002
Education
Midland University 2015 — 2016
Master of Business Administration (M.B.A.)
Doane College 1997 — 2001
Bachelor's degree, K-12English/Language Arts Teacher Education & English Language Learning & Foreign Language (Spanish)
EY July 2014 - Present
Structured Insights Ltd August 2008 - July 2014
ACS Inc September 2004 - February 2008
Unilever US November 2001 - October 2003
Unilever Asia - Singapore June 2000 - September 2001
Unilever plc September 1999 - June 2000
Unilever Vietnam 1996 - 1999
Murugappa Group/ Tube Investments of India December 1989 - August 1995
Skills
International Business..., Human Capital Management, Training & Development, HR Transformation, Program Management, BPO, Start-up Consulting, Project Implementation, Executive Coaching, Recruitment/Retention, Business Strategy, Shared Services, Outsourcing, Change Management, FMCG, Manufacturing, HR Strategy, HRIS, Restructuring, Leadership Development, Mergers, Strategy Development, Team Building, Performance Management, Negotiation, Offshoring, PMO, Integration, Supply Chain, Business Intelligence, Marketing Strategy, Organizational..., Personnel Management, Strategy, Mergers & Acquisitions, Employee Training, Organizational..., L&D Strategy, Organizational..., Multi-cultural Team..., Experiential Learning, CRM, Product Management, Consulting, Strategic Consulting, HR Consulting, Start-ups, Leadership, Sourcing, Strategic Planning
Education
Cornell University - S.C. Johnson Graduate School of Management 2003 — 2005
MBA, General Management
Loyola College, Madras 1987 — 1989
MA, Social Work - Personnel Mgmt
Loyola College, Madras 1984 — 1987
B.Sc, Mathematics
ACS, a Xerox Company April 2010 - Present
ACS, Inc 2002 - June 2010
ACS government Solutions November 2002 - January 2007
Global Fund For Children August 2002 - November 2002
US Chamber of Commerce September 2000 - June 2001
Skills
Program Management, PMP, Business Analysis, Business Process, Project Portfolio..., Proposal Writing, Project Management, Business Process..., Vendor Management, Project Delivery, IT Strategy, open payment systems, public transit, electronic toll..., Requirements Analysis, SDLC, Software Project..., Process Improvement, CRM
Education
American University - Kogod School of Business 2000 — 2001
MBA
PaperErasers, Inc. August 2011 - Present
HL Group February 2011 - Present
ACS, Inc 2006 - December 2010
Staff Care, Inc January 2005 - August 2006
Independent Mortgage Officer 2002 - 2004
Data Return 1999 - 2001
Raytheon/TI Systems 1994 - 1998
United States Air Force 1988 - 1994
Skills
Talent Acquisition, Recruiting, Customer Satisfaction, Account Management, Technical Recruiting, Business Development, Sales, Sourcing, New Business Development, Sales Management, Cold Calling, Consulting, Contract Negotiation, Contract Recruitment, Cross-functional Team..., Customer Service, Salesforce.com, Applicant Tracking..., Strategy, Leadership, Temporary Placement, Process Improvement, Strategic Planning, Employee Benefits, Leadership Development, Training, Outsourcing, Operations Management, Team Building, Management, Vendor Management, CRM, Program Management, Start-ups, Management Consulting, Employee Relations, Business Process..., Executive Search, Human Resources, Permanent Placement, Entrepreneurship, Hiring, Sales Process, Lead Generation, Performance Management, Sales Operations, Team Leadership, Business Strategy, Professional Services, SaaS
Education
Dallas Theological Seminary 2000 — 2002
Averett University 1990 — 1994
Bachelor of Arts (B.A.), Business Administration, Management and Operations
Cass Tech
Cox Enterprises March 2007 - Present
ACS, Inc July 2002 - March 2007
Informix 1996 - 2001
Bank South 1993 - 1996
Digital Equipment Corporation 1982 - 1993
Skills
Workforce Planning, Talent Management, HRIS, Performance Management, PeopleSoft, Human Resources, Leadership Development, Onboarding, Organizational..., Succession Planning, Employee Relations, Change Management, Management, Employee Benefits, Recruiting, Public Speaking, Deferred Compensation, Process Improvement, Employee Engagement, Talent Acquisition, Organizational Design, Personnel Management, Benefits Administration, HR Policies, Executive Coaching, Organizational...
Education
Fort Valley State University 1975 — 1979
BBA, Management
Bank of America July 2007 - Present
ACS Inc. October 2006 - July 2007
Sybron Dental Specialties 2002 - 2006
Skills
Process Improvement, Analysis, Project Management, Microsoft Excel, Customer Service, Strategic Planning, Change Management, Program Management, Banking, Team Leadership, Forecasting
Education
Mari State Technical University (MarSTU)
B.S., Accounting, Finance
Cash America International June 2012 - Present
Fluor April 2010 - May 2012
ACS, Inc February 2000 - March 2010
ACS, a Xerox Company February 2000 - March 2010
AFFILIATED COMPUTER SERVICES, INC February 2000 - March 2010
ACS, Inc. February 2000 - March 2010
ACS, Inc. January 2001 - January 2004
ESG January 2000 - January 2001
Mori Seiki January 1996 - January 1999
Skills
Microsoft Office, Human Resources, Travel Arrangements, Microsoft Excel, Fax, Event Management, Photocopier, Process Scheduler, Outlook, PowerPoint, Office Management, Software Documentation, Payroll, Management, Customer Service, Administrative...
Education
Dallas County Community College 1990 — 1991
EL CENTRO COLLEGE
Coursework, Biology
Accenture May 2012 - Present
State Government June 2011 - May 2012
ACS-inc March 2003 - November 2010
Affiliated Computer Services 2003 - 2010
Skills
Visio, Software Documentation, Systems Analysis, Requirements Analysis, Business Analysis, Testing, PeopleSoft, Process Improvement, Quality Assurance, HIPAA, SDLC, Program Management, Vendor Management, Requirements Gathering, Troubleshooting, Analysis, Telecommunications, Business Intelligence, Data Analysis, Access, PMP, Business Requirements, Business Process..., SharePoint
Education
American Intercontinental University 2002 — 2004
MIT
University of Massachusetts, Amherst 1996 — 2000
BS
Xerox 2008 - Present
ACS, Inc June 2007 - March 2008
ACS, Inc June 2003 - June 2007
ACS, Inc. December 2003 - November 2004
CyberRep, Inc. August 2002 - December 2003
CyberRep, Inc. July 2000 - August 2002
CyberRep, Inc. (formerly Unitel) February 1997 - July 2000
Hobby House Press 1988 - 1989
Skills
Location intelligence, Data Management, Data Analysis, Language Teaching, Accent Reduction, Cultural Sensitivity, Cultural Diversity, Call Center Development, Call center management, Cost Savings Initiatives, Learning Management, Cross-cultural Training, Call Center, BPO, Management, Call Centers, CRM, Recruiting, Cost Saving Initiatives, Business Development, Customer Service, Process Improvement, Operations Management, Leadership, Workforce Management, IT Outsourcing, Training, Location Intelligence, Vendor Management, Cross-cultural, Outsourcing, Program Management, Human Resources, Leadership Development, Customer Retention, P&L Management, Business Process..., Mergers & Acquisitions, Sales Operations, Budgets, New Business Development, Analysis, Cross-functional Team..., Sales Process, Sales, Customer Satisfaction, Quality Assurance, Sales Management
Education
Frostburg State University 1988 — 1999
Bachelor of Science, Business Education
Frostburg State University 1990 — 1992
Masters, Business Administration
ACS, a Xerox Company May 2005 - July 2011
ACS, Inc May 2005 - July 2011
Buck Consultants January 1999 - January 2007
Assurant Group January 1996 - January 1999
Crawford & Company January 1995 - January 1996
NationsBank January 1994 - January 1995
Confederation Life Insurance Company January 1984 - January 1994
Education
Albertus Magnus College
BA, Economics; Paralegal
Fellow, Insurance Life Management Institute
Georgia State University
MBA
US Navy September 2011 - Present
Navy ERP 2007 - Present
MEB Consulting September 2006 - Present
ACS, Transportation Solutions Group 2003 - 2005
ACS, Inc 2003 - 2005
ACS Government Solutions 2003 - 2005
Manugistics 1998 - 2003
Skills
Business Process..., ERP, Project Management Plan, Requirements Analysis, Master Data Management, Supply Chain Management, PMO, Business Intelligence, PMP, SAP R/3, Business Process, SAP ERP
Education
Université de Valenciennes et du Hainaut-Cambrésis 1985 — 1988
Master, Industrial Engineering
Expertus 2008 - Present
ACS, Inc October 2005 - September 2008
ACS, Inc. August 2004 - September 2005
ACS, Inc. November 2001 - July 2004
ACS, Inc. October 2000 - November 2001
Ernst & Young 1997 - 2000
Education
Baylor University - Hankamer School of Business 1992 — 1997
Elyria Country Club 2013 - Present
ACS Inc. Ass't ControllerACS, Inc.
ACS 2007 - 2009
ACS 2007 - 2009
PageNet July 1998 - November 2005
Paging Network, Inc. 1993 - 1999
Paging Network (PageNet) 1993 - 1999
Skills
Variance Analysis, Accounting, Financial Reporting, Process Improvement, Financial Analysis, GAAP, Forecasting, Financial Accounting, Cost Accounting, General Ledger, Income Statement, Financial Modeling, Internal Controls, Auditing, Payroll, Strategic Financial..., Hyperion Enterprise, Essbase, Finance, QuickBooks
Education
Cleveland State University
BBA, Accounting and Finance
KPMG August 2015 - Present
KPMG April 2013 - August 2015
independent consultant July 2008 - August 2015
ACS, Inc September 2007 - June 2008
PA Consulting Group May 2004 - May 2007
IBM Corporation October 2002 - March 2003
PricewaterhouseCoopers January 1998 - October 2002
Waldinger/Birch, Inc February 1997 - January 1998
Penton Publishing October 1994 - February 1997
Skills
Marketing Strategy, Marketing Communications, Strategy, CRM, Corporate Communications, Market Research, Business Development, Strategic Communications, Marketing, B2B, Business Strategy, Program Management, Management, Strategic Planning, Event Management, Public Relations, Leadership, Management Consulting
Education
Allegheny College
Bachelor of Arts, English
Fidelity National Information Services Senior Project ManagerIT ConvergenceJune 2008 - October 2009
ACS, Inc 2002 - 2007
SIRVA, Inc 1991 - 2002
Skills
Disaster Recovery, ITIL, Vendor Management, Service Delivery, IT Service Management, Leadership, Incident Management, Management, SDLC, Data Center, Help Desk Support, Security, IT Strategy, IT Management, Visio, Software Documentation, Technical Support, IT Operations, Business Process..., Integration, Active Directory
Education
American University
ACS Inc February 2006 - Present
MWV 2003 - 2006
Kaiser Permanente 2003 - 2003
Syntel 1995 - 2002
Tata Steel 1992 - 1995
Skills
z/OS, DB2, Mainframe, Database Administration, SAP, Unix, JCL, OS/390, MVS, Disaster Recovery
Education
Acharya Nagarjuna University 1988 — 1991
MCA, Computer Applications
Andhra University 1984 — 1987
Bsc, Physics, Mathmatics and Electronics
ACS, a Xerox Company March 2010 - Present
ACS - A Xerox Company February 2010 - Present
ACS, Inc. January 2008 - Present
ACS, Inc 2002 - 2008
Affiliated Computer Services, Inc. 2002 - 2008
Education
Del Mar College
Veridyne, Inc. (TreCom, Inc.) May 2011 - Present
The Peachtree Group, Inc. and ESDS, Inc. April 1999 - Present
ACS, Inc 2011 - 2011
Skills
Program Management, Business Transformation, Business Analysis, Contract Management, Business Planning, Public Speaking, SDLC, Management, Java Enterprise Edition, Project Management, Software Project..., Requirements Analysis, Vendor Management, Business Development, Change Management, Strategic Planning, Process Improvement, Business Strategy, Management Consulting, Data Modeling, PMP, Business Intelligence
Education
Wake Forest University School of Business 1985 — 1987
MBA, Mktg, Fin.
College of the Holy Cross 1966 — 1970
LANtek-All Lines April 2007 - Present
Compuware May 2003 - February 2007
Intellicor 2001 - 2003
ACS Inc August 1997 - April 2001
Skills
Business Process, CRM, Outsourcing, Cloud Computing, Networking, Consulting, Solution Selling, Data Center, Virtualization
Education
Carnegie Mellon University 1992 — 1994
MS, IT
Carnegie Mellon University 1986 — 1990
BA
Wegener media ownerSMR2003 - Present
www.wegenermedia.com January 1990 - Present
CCC 2000 - 2009
ACS Inc. 1988 - 2002
Proclaim! International (in Jacksonville FL) 1992 - 1999
Skills
Troubleshooting, Strategic Planning, VoIP, Customer Satisfaction, Program Management, Windows, Team Leadership, Public Speaking, Project Management, Telecommunications, Management, System Administration
Education
Columbia International University 1987 — 1992
ACS, Inc VP/ Commercial LendingFirst Interstate Bank1978 - 1987
Skills
Pistachio Grower
Education
California State University-Northridge 1968 — 1970
Emory University 2007 - Present
Unisys 2005 - 2006
unisys 2004 - 2006
ACS, Inc February 2003 - December 2004
acs 2002 - 2004
Skills
Analysis, Business Analysis, Business Process, Change Management, Data Analysis, Clinical Research, EHR, EMR, HIPAA, HL7, Hands-on Training, Healthcare, Healthcare Information..., Healthcare Management, Informatics, Information Technology, Insurance, Integration, Leadership, Management, Medicaid, Process Improvement, Program Management, Project Management, Quality Assurance, Requirements Analysis, Requirements Gathering, SDLC, SQL, SharePoint, Software Documentation, Software Implementation, Strategic Planning, Testing, Training, Visio
Education
Emory University 2015 — 2017
Master of Public Health (MPH), Applied Health Informatics
Spelman College 1998 — 2002
BS, Computer Science
CVS Caremark Corporation 2011 - 2014
CVS Caremark Corporation October 2011 - March 2012
Nationwide BetterHealth October 2008 - September 2011
ACS-INC July 2008 - October 2008
AmTrust Bank August 1989 - May 2008
Skills
Instructional Design, Management, Workshop Facilitation, Organizational..., Talent Management, Training, Human Resources, Employee Relations, Change Management, Onboarding, Leadership, E-Learning, Coaching, Recruiting, Performance Management, New Hire Orientations, Career Development, Call Centers, Succession Planning, Employee Engagement
Education
Baldwin Wallace University 2002 — 2013
Organizational Leadership, Human Resources, 3.8 GPA- Magna Cum Laude
Blackhawk Network July 2012 - Present
WebTrends July 2008 - July 2012
ACS Inc. 2004 - 2008
EMD Lexigen Research Center April 2004 - June 2006
Boston Medical Center October 2000 - 2003
Skills
Virtualization, VMware, Cloud Computing, System Administration, Java, Active Directory, Servers, IIS, Unix, Disaster Recovery, SQL, Windows Server, C#, XAML, Group Policy, Powershell, DevOps, Amazo, Chef, Ruby, Ruby on Rails, Agile Methodologies, Linux, Ubuntu, CentOS, VMware ESX, Software Development, Silverlight, SaaS, PaaS, Troubleshooting, Cisco Technologies, VPN, DHCP, Red Hat Linux, DNS, Networking, Switches, Routers, Citrix
Education
Boston University
Oregon Institute of Technology
4D Learning Solutions 2005 - Present
ACS Inc. 2006 - 2011
ACS/Xerox 2005 - 2011
ACS, Inc. (formerly Intellinex / Ernst & Young) 2005 - June 2006
ACS Inc. (Intellinex) 2005 - June 2006
ACS Learning Services 2005 - June 2006
Capgemini May 2000 - July 2005
Cap Gemini Ernst & Young 2000 - 2005
Ernst & Young 1996 - 2000
Education
Cornell University 1993 — 1995
BS, Industrial and Labor Relations
Allegheny College 1991 — 1993
Object Weavers Inc. July 2010 - Present
QSSI, MarketPlace Advisor Contract for CMS February 2014 - June 2015
AMCAD July 2013 - February 2014
VETS - U.S. Department of Veterans Affairs Contract February 2011 - July 2013
ACS Inc July 2010 - February 2011
Werner Enterprises October 2007 - July 2010
infoUSA May 2007 - November 2007
Payflex Systems USA Inc April 2006 - September 2007
Union Pacific August 2001 - April 2006
CNA Insurance August 1999 - August 2001
Skills
Sun Certified Java..., Java Enterprise Edition
Education
Bharati Vidyapeeth 1991 — 1994
B. E. Computer Engineering, Computer Engineering
none
Vertafore 2010 - Present
Microsoft June 2009 - Present
Maithai Restaurant February 2003 - Present
Vascor Ltd June 2004 - December 2008
ACS Inc. May 2000 - June 2004
Education
Eastern Kentucky University 1996 — 2000
BS, Computer Information System
For self March 2013 - Present
White House Custom Colour November 2014 - December 2014
Epsilon October 2007 - March 2013
ACS Inc. December 2002 - May 2007
CSC October 1999 - September 2001
Hollis Business Forms, Inc. June 1978 - September 1999
Associates Corporation of North America May 1991 - March 1999
CLR/Fast-Tax/EFS January 1985 - March 1991
Skills
Email Marketing, Social Media, Database Marketing, CRM, Graphic Design, Leadership, Microsoft Office, Customer Service, Unix, Management, Direct Marketing, Analytics, Account Management, Project Management, Direct Mail, Web Analytics, JavaScript, Outlook, Analysis, HTML, Team Leadership, Integration, Website Development, Web Design, Photoshop, Operations Management, Sales, COBOL, E-commerce, Multi-channel Marketing, Process Improvement, Windows, Online Marketing, Lead Generation, XP, Direct Sales, Mainframe, PowerPoint, Tableau, Unix Programming, SQL, Sound Mixing, Variable Data Printing, Managed Print Services, Data Analysis, Digital Printing, Mailing List Management, New Business Development, Bulk Mailing
Education
Brookhaven Community College 1981 — 1983
None, Computer Science
Dallas Christian College 1981 — 1982
None, General Studies
Heritage Christian Academy 1974 — 1981
Mercy Housing July 2009 - Present
Martin Luther King HDA June 2008 - July 2009
ACS, Inc June 2007 - March 2008
Smart Talent November 2006 - February 2007
Modutech Marine March 2006 - August 2006
Great West Management September 1992 - August 2001
Skills
Invoicing, Payments, Accounting, Accounts Payable, Accounts Receivable, Journal Entries, Reconciliation, Payroll Processing, Checking, Cash, Expenses, Excel, Supplies, Payroll, Billing, Customer Service, Balance, Inventory Management, Microsoft Office, Administrative Support, Audit, PowerPoint, Auditing, Quickbooks, Scheduling, Administration, Policy, Budgeting, Bookkeeping, Schedules, Access, Annual Reports, Compliance, Documentation, Financial Reporting, Statements
Education
Everest University-South Orlando 2010 — 2013
Associate's degree, Accounting and Finance
South Sound Community College 1995 — 1996
Real Estate Degree, Real Estate
Griffen College 1990 — 1992
AA, Accounting/Administration
TransCore February 2015 - Present
Electronic Transaction Consultants April 2012 - February 2015
ACS June 2008 - July 2009
ACS Inc. October 2005 - June 2008
PRWT Services, Inc. January 2003 - October 2005
Skills
Integration, Operations Management, Process Improvement, Program Management, Project Management, Project Planning, Quality Assurance, Strategic Planning, Change Management, Call Center, Requirements Analysis, Business Analysis, Team Building, Contract Negotiation, Outsourcing, Strategy, Troubleshooting, Business Development, Management, Business Process..., Analysis, Vendor Management, Leadership, Team Leadership, Telecommunications, CRM, Call Centers
Education
DeVry University
Bachelor's degree
Kean University
Master of Business Administration (MBA) - in progress
KeySoftInc Potomac MD January 2011 - April 2011
Shamoha April 2010 - October 2010
General Dynamics September 2007 - August 2008
AUSA May 2006 - October 2006
ACS-Inc February 1999 - December 1999
SAIC October 1997 - February 1999
CEXEC April 1996 - October 1997
ComNet Mortgage Service October 1992 - January 1996
SESI June 1995 - September 1995
CDI/IBM October 1992 - April 1994
Skills
Requirements Analysis, System Design, Contingency Planning, Business Process, Documentation, Integration, Business Analysis, Business Requirements, Requirements Gathering, Process Engineering, Systems Analysis, Functional..., SDLC, COBOL, DB2, PL/SQL, Application Development, SQL, Simply Accounting, Software Development, Resource Management, Security, Software Documentation, Vendor Management, Unix, Quality Assurance, Testing, Visual Basic
Education
Pune University
BA; Fluent, English, German
Montgomery County Community College 1990 — 1992
Computer Science
Ursinus 1986 — 1989
Computer Science
Diablo Valley College 1983 — 1984
Computer Science
University of Pune 1962 — 1968
BA, Liberal Arts German, English, Psychology
Danal, Inc. March 2015 - Present
Danal, Inc. May 2010 - March 2015
Promatch February 2010 - May 2010
On-Site Manager Inc. August 2008 - September 2009
On-Site Manager Inc. June 2005 - August 2008
ACS Inc 2003 - 2004
Interwoven 2000 - 2002
CompuCom 1999 - 2000
Inacom Information Systems January 1993 - January 1999
Skills
Microsoft Office, Team Leadership, Software Documentation, Team Building, Customer Satisfaction, Customer Service, Leadership, Call Centers, Computer Hardware, Technical Support, Management, Inventory Management, Training, Account Management, Salesforce.com, Hardware, SaaS, Program Management
Education
San Antonio College 2004 — 2005
General Education
Foothill College 2003 — 2004
EMT Certification
US Army Soldier Support Institute
Certification, Personnel Administration
University of New England
General Education
CHRISTUS Health August 1997 - Present
CHRISTUS Health 2006 - 2011
ACS Inc. July 1998 - December 2005
Skills
Meditech, Medical, Microsoft Works
Education
Professional Careers Institute 1996 — 1997
Billing /Coding, Healthcare
CEF Industries April 2013 - Present
Robert Half International March 2012 - Present
Milk Specialties Company 2010 - 2012
ACS Inc July 2008 - September 2010
National Karate Schools March 2002 - April 2008
CTA C&M Federal Credit Union January 1995 - January 2008
Dinner By Design 2007 - 2008
Metro Retirement Planning January 1994 - January 1995
CTA C&M Federal Credit Union January 1993 - January 1994
H. Shapiro & Associates January 1990 - January 1994
Skills
Excel, Accounts Payable, Word, Reconciliation, Outlook, Customer Service, Documentation, Accounting, Accounts Receivable, Access, General Ledger, Problem Solving, Lotus Notes, Microsoft Office, Customer Relations, Billing, Quickbooks, Budgeting, Account Reconciliation, Invoicing, Data Entry, Bookkeeping, Payroll, Financial Reporting, Banking, AS400, Credit, Compliance, Spreadsheets, Supervisory Skills, Administration, CPT, Budgets, Cash Flow, Software Documentation, Management, Auditing, IBM iSeries, Microsoft Excel, Time Management, System Administration, Journal Entries, Microsoft Word, Training, QuickBooks
Education
Elgin Community College 2010 — 2010
Medical Billing
Illinois State University 1981 — 1984
areas of Accounting and Marketing
Go2IT Group August 2010 - Present
Insight Global August 2010 - Present
Advantage Resourcing - Technical Staffing August 2010 - Present
ACS Inc September 2009 - May 2010
DBR Engineering March 2008 - May 2008
Self Employed August 2002 - November 2006
Alvern, Inc March 1998 - November 1999
Staffware, Inc August 1996 - October 1997
U.S. Navy June 1993 - June 1996
Education
Art Institute of Houston
Computer Animation
Embry-Riddle Aeronautical University
Aeronautical Science, Aeronautical Engineering
Houston Community College
U.S. Navy
Time Warner Cable March 2014 - Present
Warner Cable August 2010 - Present
Warner Cable February 2010 - May 2011
The Contractor Yard May 2007 - August 2008
ACS, Inc April 2006 - April 2007
Dillard University October 2001 - August 2005
Skills
Microsoft Office, Customer Service, Citrix, Outlook, Troubleshooting, Technical Support, Active Directory, Blackberry Enterprise..., VPN, Help Desk Support, XP, Networking, Laptops, Windows, Microsoft Exchange, Cisco Technologies, System Administration, Computer Hardware, System Deployment, Operating Systems, Remote Desktop, Call Centers, Software Documentation, BMC Remedy, Windows XP
Education
Dillard University 1997 — 2001
Bachelor of Science (B.S.), Computer Science
AT&T June 2013 - Present
ACS, Inc June 2010 - January 2011
Georgia Tech Campus Recreation Center October 2007 - June 2010
Nashville Shores May 2006 - August 2007
Skills
Process Improvement, Microsoft Office, Data Analysis, Microsoft Excel, Team Leadership, PowerPoint, Program Management, Microsoft Word
Education
Auburn University 2012 — 2013
Master's, Industrial Engineering, 3.2 GPA
Georgia Institute of Technology 2004 — 2009
B.S, Industrial and Systems Engineering
Aquinas High School 2000 — 2004
Xerox Business Services July 2010 - Present
ACS Inc. April 2006 - Present
Education
American InterContinental University 2004 — 2006
Busuniess Administration, Accounting
BNY Mellon March 2011 - Present
Nigro and Associates January 2014 - April 2014
ACS inc October 2010 - March 2011
BPMC/ Winchester Thurston School August 2009 - October 2010
Pancoast Staffing/ Dominion Retail February 2009 - May 2009
McKesson Specialty Pharmacy June 2007 - January 2009
Volt Services October 2006 - April 2007
Skills
Time Management, Outlook, Training, Customer Service, Negotiation, Teamwork, Microsoft Office, Management, Microsoft Excel, PowerPoint, Call Centers, Access, Customer Satisfaction, English, Microsoft Word, Human Resources, Research, Telephone Skills, Banking, Employee Training, Data Entry, Administrative..., Call Center, Process Scheduler, Administration, Windows 7, Call Center/Customer..., windows 8, Internet Explorer, lexis nexis, Adobe Acrobat, Windows 10
Education
Everest Institute-Pittsburgh 2012 — 2014
Associate in Specialized Business, Paralegal, 3.9
Indiana University of Pennsylvania 1990 — 1994
Bachelor of Arts, Political Science/Pre Law
None February 2012 - May 2012
ACS-Inc August 2011 - January 2012
Shawn Dawson Professionals August 2009 - December 2010
Spiegel & Utrera, P.A. March 2005 - May 2009
Robert Half Int December 1998 - October 2004
Bank of America May 2001 - July 2003
Blackwell's Book Services March 1999 - July 2000
Farmer's Insurance Group December 1998 - August 1999
D.C.I. April 1997 - July 1998
Fred Meyers Inc July 1988 - April 1997
Skills
Microsoft Word, Microsoft Excel, Access, Outlook, QuickBooks, PowerPoint
Education
Anthem College-Phoenix 2011 — 2013
Associate of Science (A.S.), Accounting and Business/Management, GPA is 3.75
Sam's Satellite and Electronics October 2009 - Present
ACS-INC December 2004 - September 2007
Lexmark 2007 - 2007
Skills
Help Desk Support, Windows Server, Active Directory, Troubleshooting, Printers, Hardware Support, Microsoft Exchange, Network Administration, Operating Systems, Computer Repair, Wireless Networking, C++, PHP, SQL, Microsoft Office, Web Design, HTML
Education
Eastern Kentucky University 2008 — 2011
BBA, Information Systems
BCTC 2004 — 2008
AAS, Information Technology
Atos International August 2007 - Present
Atos August 2007 - Present
Grifols 2007 - 2011
Hosted Solutions, Inc November 2006 - August 2007
ACS, Inc October 2003 - November 2006
SPS Corporation October 2002 - June 2003
Toll Brothers, Inc September 1999 - December 2000
Corning Asahi, State College September 1996 - May 1999
Education
Colorado Technical University
Bachelor in Science Degree, Project Management - Continuing Ed
Northern-Westmoreland Vocational Technical School
Certificate, Marketing
Penn State University
Associate in Science Degree, Business Administration
Indiana University Health November 2010 - Present
ACS, Inc February 2006 - November 2010
Eli Lilly and Company August 2001 - January 2004
Carmel Clay Schools August 1991 - May 2001
Skills
Team Building, Customer Service, Instructional Design, Healthcare, E-Learning, Public Speaking, Video, ADDIE, Curriculum Design, Curriculum Development, Captivate, Software Documentation, Multimedia, Instructor-led Training, Needs Analysis, Baldridge Examiner for..., Leadership, Employee Training
Education
Ball State University 1996 — 1998
MS Education, Education
Butler University
Teaching license, Emotionally Disabled
ACS Inc October 2004 - February 2012
It Works! Independent Distributor July 2011 - November 2011
Skills
Network Marketing, Home Based Business, Accounts Payable, Accounts Receivable, Account Reconciliation, Customer Service, Billing Process, Microsoft Office, Microsoft Excel, Microsoft Word, Bank Reconciliation, Journal Entries, Sales & Use Tax, Outlook, PeopleSoft, Macola Progression, Bookkeeping, General Ledger, Hospitality Industry, Invoicing, Internal Audit, 10 Key, Key Account Management, Social Networking, Office Administration, Promotions, Proofreading, Social Services, PowerPoint, Quality Control, Research, Team Leadership, Girl Scout Leader, Entrepreneurship
Education
Ashford University 2013 — 2015
Bachelor of Business Administration (B.B.A.)
DeVry University-Illinois
Northwestern Business College
ECSI (Educational Computer Systems, Inc.) November 2007 - Present
Marsh April 2007 - November 2007
Microdynamics Group July 2005 - April 2007
ACS inc. June 1995 - July 2005
Skills
Java, SQL, JSP, Struts, MySQL, System Migration, JavaScript, Cobol, Oracle 10g, Accounting interfaces..., Spring MVC, HTML 5, Spring DI, Bootstrap, jQuery
Education
Commerce High School Springfield, MA 1981 — 1983
College of DuPage
AZTEC Engineering Group, Inc. August 2012 - Present
AZTEC Engineering June 2011 - August 2012
ACS, Inc August 2009 - June 2011
Feedback Foudation 2006 - 2006
Feedback Foudation 2006 - 2006
Skills
Accounting, Accounts Receivable
Education
California State University-Fullerton 2004 — 2007
Bachelor's degree, Human Services, General
Orange Coast College 2002 — 2004
Associate of Arts (A.A.), General Studies
iGLASS Networks April 2007 - Present
ACS Inc March 2005 - April 2007
Lockheed Martin April 1998 - March 2005
Skills
Switches, SNMP, Linux, TCP/IP, Troubleshooting, IP, Networking, Computer Network..., Ethernet
Education
Alfred University
BS, Engineering
Cloud10 Corporation February 2007 - Present
ACS INC/ SPRINT February 2010 - June 2011
ACS Inc. 2010 - 2011
Wal-Mart Inc July 2009 - February 2010
Walmart June 2009 - January 2010
ACS, a Xerox Company January 2009 - June 2009
ACS INC/ AETNA January 2009 - June 2009
West Corporation December 2006 - June 2007
Don's Diner August 2000 - July 2006
Skills
MS Office Suite, AS400, Customer Satisfaction, IBM iSeries, Customer Service, Microsoft Word, Communication, Training, Sales, Cashiering, Outlook, Data Entry, Microsoft Excel
Education
Wake Technical Community College 2012 — 2014
A.A., Office System Technology
Ashworth College 2004 — 2008
High School Diploma, Criminal Justice
Ashworth High School
Wake Technical Community College
Apollo Education Group June 2014 - Present
Apollo Group January 2013 - Present
Apollo Group, Inc May 2011 - December 2012
ACS Inc. January 2009 - April 2011
Skills
Data Warehousing, Visio, Microsoft SQL Server, Business Analysis, Microstrategy, Version One, PL/SQL, Databases, Data Mining, Oracle, Access, Dashboard, Requirements Analysis, Business Intelligence..., Business Intelligence, SQL, Requirements Gathering, ETL, Data Integration, SDLC, Data Modeling, Business Objects, Agile Methodologies, Systems Analysis, Data Analysis, Data Warehouse..., Dimensional Modeling, Enterprise Architecture, Informatica, SSIS, Scrum, SharePoint, Software Development, Software Project..., Agile Project Management, Analytics, SSRS, Database Design
Education
Arizona State University
Bachelor of Science (B.S.), Biochemistry
University of Phoenix
Bachelor of Science (B.S.), Finance, General
Apollo Group February 2012 - Present
ACS, Inc July 2008 - February 2012
Family Rescue June 2005 - June 2008
Education
Robert Morris College 1987 — 1988
Certificate, Administrative Assistant and Secretarial Science, General
Andrews University 1985 — 1986
Cone Health February 2010 - Present
Mosescone Hospital February 2010 - Present
Up Woman June 2000 - Present
Wal-Mart May 2010 - February 2011
Clean Up Woman June 2000 - November 2010
Kern Medical Center February 2007 - May 2009
Kern Medical Center February 2007 - May 2009
ACS Inc May 2006 - March 2008
Skills
Customer Service, Microsoft Office, Call Center, Hospitality, Community Outreach, Clerical Skills, Cleantech, Data Entry, Call Centers
Education
Santa Barbara Business College-Bakersfield 2007 — 2009
Associate of Science (AS), Paralegal
Bakersfield College 2006 — 2008
General Studies
Bakersfield Community College
Santa Barbara Business College
AS Degree, ParalegalBakersfield, CA
Express Personnel April 2012 - May 2012
Express Employment Professionals 2012 - 2012
The Landall Group April 2011 - July 2011
ACS, Inc September 2009 - October 2010
Envisions of Life, LLC August 2006 - July 2008
Sunshine House August 2005 - August 2006
Maidenform, Inc January 2005 - May 2005
Education
Bryant & Stratton College
Associates Degree, Business Management
N/A February 2012 - Present
Alorica 2011 - 2012
ACS Inc. August 2010 - September 2011
Skills
10 Key, Customer Service, Compliance, Communication, Computer Proficiency, Telecommunications, Supervising, Team Leadership, Typing, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Account Management, Dependable Team Player, QuickBooks, Quick Thinker, High Proficiency, Self-confidence, Internet, Invoicing, Payroll, Accounts Payable, Independent Contractors, Reliable, Transportation, Trust
Education
Eagle Gate College-Murray 2009 — 2010
Diploma Pharmacy Technicians, Pharmacy
Copper Hills 2004 — 2005
Generals, General Education
Temp. Companys May 2011 - Present
Depew Liquors January 2007 - May 2011
Brothers Plumbing January 2006 - January 2007
Brothers Plumbing 2006 - 2007
ACS Inc January 2004 - January 2006
ACS Inc. 2004 - 2006
Comtec Teleservices Inc January 2001 - January 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, C++, Negotiation, Editing, C, Java
Education
Cheonggang Academy
Adams City High / Lancaster High 1991 — 1995
Diploma, Math / Science
Proliance Surgeons October 2014 - Present
Puget Sound Blood Center June 2014 - October 2014
Federal way Muscular Therapy May 2013 - January 2014
Willows Eye Care January 2013 - April 2013
Mount Rainier Clinic 2012 - 2012
All Clean of America November 2010 - November 2011
ACS Inc June 2010 - August 2010
Subway June 2008 - December 2008
Unity Childrens University June 2007 - February 2008
Skills
Health Insurance, Microsoft Office, Receptionist Duties, Team-oriented, Medical Terminology, Medical Billing, Medical Coding, Medical Education, Organization
Education
Everett Community College 2011 — 2012
Certification, Medical Administrative/Executive Assistant and Medical Secretary
Amazon.com Hazmat Product Specialist
AXA Advisors May 2014 - September 2014
The Home Depot March 2012 - September 2012
ACS, Inc February 2011 - January 2012
Miekos Fitness Clubs September 2007 - June 2008
Contemporary Services Co April 2005 - September 2006
FedEx Ground September 2005 - June 2006
Skills
Inventory Management, Teamwork, Supply Chain Management, Microsoft Excel, Bookkeeping, Logistics, Customer Service, QuickBooks, Procurement, Management, Accounting, Team Leadership, Microsoft Office, Purchasing, Supply Chain, Research, Sales, Financial Analysis, 10 Key, Corporate Tax, Economics, Inventory Control, Kaizen, Kanban, Lean Management, MRP, Forecasting, Case Analysis, Managerial Finance
Education
Central Washington University 2011 — 2013
Bachelor's of Science, Business Administration, Supply Chain
Highline College 2008 — 2011
Bookkeeping Certificate, Accounting Technology/Technician and Bookkeeping
Highline College 2008 — 2011
Associates in Arts, Accounting
Alion Science and Technology February 2015 - Present
FairPoint Communications July 2010 - May 2014
Eric Mower + Associates November 2007 - June 2008
ACS Inc. March 2005 - November 2007
Global Crossing June 1994 - December 2001
Education
The George Washington University 1997 — 1998
Master's Certification, Project Management
Keuka College 1992 — 1994
Bachelor of Science (B.S.), Business Management
Monroe Community College 1989 — 1991
Associate of Arts and Sciences (A.A.S.), Business Administration
Capella University
Master of Science (MS), Information Systems & Technology Management.
Department of the Navy September 2015 - Present
Lockheed Martin July 2007 - September 2015
Lockheed Martin March 2004 - July 2007
ACS Inc. April 2002 - March 2004
Skills
Information Assurance, Systems Engineering, Integration, Configuration Management, Requirements Management, System Design, DoD, System Architecture, Security Clearance, Requirements Analysis, Testing, Security, Troubleshooting, Software Development
Education
American University 1992 — 1995
Master of Business Administration (MBA), International Business
Radford University 1985 — 1990
Bachelor of Arts (BA), Business Administration and Management, General
Chief Oil & Gas and Rees-Jones Investments August 2007 - Present
ACS Inc. 2005 - August 2007
Merrill Lynch July 2003 - 2005
Education
The University of Texas at Dallas 2009 — 2011
Master's degree, Accounting
Baylor University 1999 — 2003
Bachelor of Business Administration (B.B.A.), Finance and Economics