Action Inc.
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Action Inc. Employees
Smith Ace Hardware February 2015 - Present
Action Inc. February 2013 - Present
Various February 1987 - September 2012
Skills
Social Services, Case Management, Community Outreach, Nonprofits, Grant Writing
Education
University of Massachusetts Lowell 2004 — 2007
Bunker Hill Community College 1984 — 1986
A.S., Criminal Justice
Streamworks July 2013 - Present
Action, Inc September 1999 - June 2013
Volunteers of America September 1987 - May 1997
Audubon County November 1984 - August 1987
Skills
Direct Mail, Direct Marketing, Email Marketing, Account Management, Variable Data Printing, Business Development, B2B, Multi-channel Marketing, Lead Generation, Social Media Marketing, Marketing, Strategy, Analytics, SEO, Integrated Marketing, Marketing Communications, New Business Development
Education
Iowa State University
Genzyme March 2015 - Present
Action Inc. September 2012 - February 2015
Action Inc. March 2010 - September 2012
North Shore Elder Services November 2008 - November 2010
Skills
Nonprofits, Community Outreach, Microsoft Office, Customer Service, Fundraising, Event Management, Public Speaking, Newsletters, Research, Social Services, Media Relations, Event Planning, Volunteer Management, Grant Writing, Public Relations, Microsoft Word, Social Media, PowerPoint, Microsoft Excel, Administration, Strategic Planning, Leadership, Case Management, Program Development, Capacity Building
Education
Salem State University 2004 — 2009
Bachelor's of Science, Sociology, Gerontology
Streamworks July 2013 - Present
Action, Inc February 1996 - July 2013
Merill Corporation 1989 - 1996
Skills
Management, Direct Mail, Contract Negotiation, New Business Development, Direct Marketing, Print On Demand, Customer Service, PURLs, Manufacturing, B2B, Variable Data Printing, Social Media, Email Marketing, Marketing, Digital Printing, Offset Printing, Account Management, Sales, Print Management, Color Management, Pre-press
Education
Augsburg College 1982 — 1986
Bachelor of Arts (B.A.), Accounting and Communication
Latin American and Caribbean Studies Institute August 2014 - Present
University of Georgia August 2014 - Present
Casa de Amistad August 2014 - Present
uga February 2013 - Present
Action Inc. January 2014 - May 2014
Presbyery of Sheppards of Lapsley May 2010 - August 2013
Presbyterian College August 2010 - May 2013
Arts n Autism June 2012 - June 2012
Skills
Program Development, Event Planning, Case Management, Grant Writing, Volunteer Management, Lesson Planning, Spanish, Program Management, Clerical Work, Public Speaking
Education
The University of Georgia 2013 — 2014
Master's Degree, Social Work and Certificate in Non- Profit Management, 3.91
Presbyterian College 2009 — 2013
Bachelor's Degree, Spanish and Christian Education, 3.65
Ivy Tech Community College December 2011 - Present
Muncie Community Schools September 2007 - August 2011
Action, Inc October 2005 - March 2007
Bondsman, self-employed January 2004 - January 2006
Bailiff, Marion County Superior Courts August 2001 - January 2004
Skills
Program Management, Microsoft Excel, Microsoft Word, Teaching, Interviews, Public Speaking, Non-profits, Elementary Education, Nonprofits, Customer Service, Community Outreach, Event Planning, Microsoft Office, Leadership, Team Building, Social Networking, Fundraising
Education
University of Phoenix 2008 — 2010
M.B.A., Public Administration
Ball State University
B.S, Criminal Justice
Mai's Fashion Square June 2006 - Present
Sleep Number by Select Comfort February 2013 - September 2013
Action Inc March 2009 - August 2011
World Financial Group (WFG) October 2007 - January 2009
Education
North Hennepin Community College 2013 — 2018
In Process, Human Resources Management/Personnel Administration, General, NA
Adult Foster Care of the North Shore September 2011 - Present
Berkeley Food & Housing Project August 2009 - August 2011
Action, Inc January 2007 - May 2009
Health and Education Services October 2004 - January 2007
Skills
Social Services, Crisis Intervention, Case Managment, Mental Health, Home Care, Elder Care, Community Outreach, Public Speaking, Program Development, Case Management, Patient Advocacy, Compassion, Health Education, Medicaid, Healthcare, Nursing
Education
Northeastern University 2012 — 2014
Master's degree, Non-Profit Management/Human Services, 3.9
Salem State College 1996 — 2004
Bachelor of Science (BS), Psychology
FRSecure LLC September 2014 - Present
Streamworks July 2013 - September 2014
Action, Inc June 2000 - June 2013
The Sales Board September 1999 - May 2000
WURTH ADAMS February 1999 - August 1999
Skills
Information Security, Information Security..., Information Security..., Employee Training, Security Policy, Information Security..., Risk Assessment, Information Security..., Information Security..., Team Management, Public Speaking
Education
St. Cloud State University 1997 — 1998
Bachelors, Mass Communications
Concordia College 1995 — 1996
Action, INC May 2015 - Present
Oglethorpe County schools September 2012 - Present
Trinity Lutheran School December 2009 - May 2012
Skills
Special Education, Early Childhood..., Teaching, Community Outreach, Autism Spectrum..., Public Speaking, Child Development, Adolescents, Nonprofits, Program Development, Classroom, Staff Development, Literacy, Grant Writing, Developmental..., Mentoring, Youth Mentoring, Goal-driven leader, Music Education, Musical Theatre, Research, Leadership, Learning Disabilities, Curriculum Development, Instructional Design, Adult Education, Volunteer Management, Elementary Education, Parent Education, E-Learning, Higher Education, K-12, Classroom Management, Smartboard, Differentiated..., Secondary Education
Education
Virginia Commonwealth University 1991 — 1992
management
Marian College 1985 — 1989
Bachelor's degree, education, music
Mishawaka High School
Self-Employed January 2011 - Present
Action Inc. 2008 - 2011
Skills
Community Outreach, Grants, Non-profits, Writing, Nonprofits, Grant Writing, Media Relations, Newsletters, Higher Education, Editing, Public Speaking, Fundraising, Event Planning, Social Media, Customer Service, Press Releases, Research, Facebook, Volunteer Management, Program Development, Leadership, Community Development, Strategic Communications, Proposal Writing, Proofreading, Creative Writing, Copy Editing, Social Networking, Blogging, Politics, Event Management, Copywriting, Teaching, Speech Writing, Policy Analysis, Public Policy, Journalism, Policy, Strategic Planning, Leadership Development, History, Social Media Marketing, Program Evaluation, Staff Development, Workshop Facilitation, College Teaching, Interviews, Community Organizing, Adult Education, Instructional Design
Education
Kent State University 2001 — 2008
Doctor of Philosophy (Ph.D.), Social and Philosophical Foundations of Education
Youngstown State University 1991 — 1993
Master of Arts (M.A.), English Language and Literature, General
Alpine Access September 2012 - Present
American Support December 2010 - May 2012
Fastrack Staffing May 2010 - July 2010
Palm Beach County School District October 2005 - March 2010
Kyra Infotech April 2008 - December 2009
Palm Beach County School District October 2006 - December 2009
Kyra Info Tech April 2007 - December 2008
Paige Law Firm, P.A. August 2005 - July 2006
MANPOWER November 2004 - August 2005
Action, Inc August 2003 - April 2004
Skills
Microsoft Office, Accounts Payable, Customer Service, Data Entry, Administrative..., Microsoft Excel, Office Management, PowerPoint, Microsoft Word, Recruiting, Public Speaking, Outlook, Invoicing, Telephone Skills
Education
PC Professor 2007 — 2007
Certificate, Computer Repair
Palm Beach Atlantic University 2001 — 2003
A. A. Degree, General Studies
Ross Medical Institute 2000 — 2000
Medical Assistant
Glades Central High 1994 — 1998
High School Diploma
Action Inc. December 2009 - Present
Essex County Community Foundation March 2009 - December 2009
PHS Consulting July 2008 - December 2009
National Center for Healthy Housing March 2002 - July 2008
Boston College Graduate School of Social Work 2001 - 2002
City of Cambridge Community Development Department 1995 - 2002
City of Cambridge Community Development Department 1994 - 1995
South Shore Mental Health 1993 - 1994
South Shore Mental Health 1989 - 1993
Skills
Community Development, Nonprofits, Community Outreach, Non-profits, Public Relations, Grants, Sustainability, Project Planning, Grant Writing, Event Planning, Fundraising, Social Services, Program Development, Project Management, Case Management, Community Organizing, Program Evaluation, Public Speaking, Public Policy, Strategic Planning, Proposal Writing, Program Management
Education
Boston College 1988 — 1990
Masters, Social Work Policy and Planning
Boston College 1985 — 1989
Bachelors, Psychology
Plexus Worldwide May 2015 - Present
Sonflower Preschool August 2005 - Present
Action Inc. August 1993 - May 1999
Skills
Teaching, Community Outreach, Public Speaking, Early Childhood..., Nonprofits, Volunteer Management, Childcare, Curriculum Design, Biblical Studies, Curriculum Development, Child Development, Lesson Planning
Education
Brenau University 1997 — 1999
Early Childhood Education, Early Childhood Education and Teaching
The University of Georgia 1989 — 1993
Bachelor's degree, Child and Family Development
Erika Heinzle, MS, LPC, LLC July 2014 - Present
SEB Health, Inc. 2009 - June 2014
Action, Inc. November 2009 - June 2010
Ft. McPherson Army Base Behavioral Science Svcs August 2008 - May 2009
Wachovia Securities/Wachovia Bank 2005 - 2007
Child Guidance Center 2005 - 2005
Ernst & Young 2003 - 2005
Fabulously Organized 2001 - 2003
WFOX-FM 2000 - 2001
Northwestern Mutual Life 1998 - 1999
Skills
Premarital Counseling, Newlywed Counseling, Stress Management, Career Counseling, Coaching, Adolescents, Seniors, Personal Development, Family Therapy, Mental Health Counseling, Psychotherapy, Therapists
Education
Georgia State University 2007 — 2009
M.S., Professional Counseling
University of North Florida 2006 — 2007
Mental Health Counseling
Georgia State University 1995 — 1997
Bachelor's, Psychology
The University of Georgia 1992 — 1994
Psychology
North Springs High School 1988 — 1992
Action, Inc. June 2011 - Present
Freelance January 2005 - Present
RCI Recruitment Solutions January 2009 - January 2012
Action, Inc. April 2009 - June 2011
RCI Recruitment Solutions August 2008 - February 2009
Earthwatch Institute June 2007 - August 2008
Earthwatch Institute April 2005 - June 2007
Salmon Press May 2004 - April 2005
Skills
Copywriting, Social Media, Non-profits, Writing, Proposal Writing, Grant Writing, Marketing Communications, Event Planning, Community Outreach, Editing, Web Content, Brochures, Logo Design, Graphic Design, Strategic Planning, Community Action, Small Business Marketing, Needs Analysis, Nonprofits, Public Relations, Project Planning, Research
Education
University of New Hampshire 2000 — 2004
BA, English, minor in Fine Arts
Yale Appliance and Lighting August 2013 - Present
Brandeis University May 2011 - May 2013
Brandeis University May 2011 - May 2013
Action Inc July 2012 - August 2012
Cape Ann Community Theater September 2009 - December 2009
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Team Building, Problem Solving, Leadership, Research, Public Speaking, Social Media, Event Planning, Customer Service, Facebook, Social Networking, Editing, Sales, Community Outreach, Nonprofits, Teaching, Fundraising
Education
Brandeis University 2009 — 2013
Bachelor of Arts (B.A.), Economics, Philosophy, International and Global Studies, Legal Studies
Universiteit Leiden
International Law and Legal Studies
Massachusetts Department of Elementary and Secondary Education February 2011 - Present
Action Inc. January 2011 - Present
Action Inc./Gloucester Public Schools January 2011 - Present
Gloucester Public Schools January 2011 - Present
Self employed Private Tutor 2003 - Present
The Cambridge Institute of International Education 2013 - 2013
Skills
Classroom, Academic Advising, Teaching, Resume Writing, Grant Writing, Nonprofits, Youth Mentoring, Youth At Risk, Advocacy, Program Development, Career Counseling, Consulting, Fundraising, Academic Writing, Writing, Legal Writing, Animal Welfare, Animal Behavior, Adult Education, Youth Programs, Text Editing, Editing, Curriculum Design
Education
Lesley University
Masters, Education
Massachusetts College of Liberal Arts
Bachelor of Science (BS), Accounting and Business/Management
Action Inc. August 2009 - Present
Action Inc. 2009 - 2011
Action Inc. 2009 - 2011
Action Inc. 2009 - 2010
Education
North Shore Community College 1999 — 2002
Nursing, Criminal Justice
Konbit Pou Ayiti/HaitiKONPAY 2011 - Present
Action, Inc. 2006 - 2008
Quimbumbia 1986 - 1998
Skills
Program Development, Strategic Planning, Non-profits, Writing, Microsoft Office, Public Relations, Budgeting, Editing, Spanish, Problem Solving, Grant Writing, Excel, Word, Planning, Press Releases, Marketing Communications, Community Relations, Administration
Education
Art Institute of Boston 1987 — 1990
BFA, Photography
Boston University Questrom School of Business
Action Inc. December 2009 - Present
Lahey Health Behavioral Services 2009 - Present
Somerville Homeless Coalition 2007 - 2009
CASPAR, Inc. 2004 - 2007
WorldStreet Corporation 1999 - 2001
FASTech Integration, Inc. 1995 - 1999
Datacube, Inc. 1990 - 1995
Thinking Machines Corporation 1989 - 1990
BBN Technologies (BBN Laboratories) 1987 - 1989
AT&T Bell Laboratories 1985 - 1987
Skills
Social Services, Community Outreach, Psychotherapy, Mental Health, Family Therapy, Case Managment, Motivational..., Group Therapy, Behavioral Health
Education
University of Massachusetts Boston 2006 — 2008
Counseling
Wentworth Institute of Technology 1983 — 1985
Computer Science
Northampton High School 1976 — 1979
Ecolint International School of Geneva 1977 — 1978
CFO Network July 2014 - Present
Arkansas Physician Management, Inc. 1999 - July 2014
Powerhouse Heating, Cooling & Insulation 1999 - 1999
Home IV Specialists 1998 - 1999
Action, Inc. 1997 - 1998
Ross Sparks Builders, Inc. 1994 - 1997
Skills
Teaching, Project Management, Business Strategy, English, Editing, Event Planning, Public Health, Cpr Certified, Budgets, Fundraising, Data Analysis, Teamwork, Wellness, Physicians, Accounting, Medical Practice..., Microsoft Office, Strategic Planning, Accounts Receivable, Customer Service, Invoicing
Education
University of Arkansas at Little Rock 1993 — 1995
McClellan High School 1990 — 1993
Diploma
Action Inc. November 2014 - Present
Liberty Mutual Insurance January 2014 - November 2014
F.W. Webb Company June 2007 - June 2013
N.E. Industrial December 1999 - June 2007
Northeast Ford Engines July 1987 - December 1999
Skills
Property, Customer Service, Retail, Home Inspections, Real Estate Transactions, Foreclosures, Home Inspector, First Time Home Buyers, Luxury Estates, Elite Properties, Home Inspection, Field Inspection, Commercial Inspection, Luxury, Residential Homes, Purchasing, Single Family Homes, Real Estate, Procurement, Construction, Negotiation, Contract Negotiation, Condos, New Home Sales, Sales Management, New Homes, Referrals
Education
Manchester MA
Diploma
Salem State University
ACTION, Inc. April 2015 - Present
Athens Technical College March 2013 - Present
UGA Center for Family Research January 2013 - Present
ACTION, Inc. October 2013 - April 2015
Skills
Adult Education, Curriculum Design, Higher Education, Curriculum Development, Instructional Design, Teaching, Distance Learning, Student Affairs, Academic Advising, E-Learning, Educational Technology, Instructional Technology, Staff Development, Career Counseling, Classroom, Tutoring, Grant Writing, Educational Leadership, Teacher Training, Community Outreach, University Teaching, Lesson Planning, Student Engagement, College Teaching, Student Development, Resume Writing, Mathematics Education, Differentiated..., Blended Learning, Special Education, Career Development, Teaching Adults, Student Counseling, Secondary Education, Job Search Strategies, K-12, Leadership Development, Literacy, Classroom Management, Job Search, Workforce Development, Public Speaking, Workshop Facilitation, Faculty Development, Program Development, Educational Consulting, Volunteer Management, Nonprofits, Career Assessment, Instruction
Education
Argosy University Atlanta 2007 — 2014
Doctor of Education (Ed.D.), Educational Leadership and Administration, General
Augusta State University 1999 — 2001
Master's degree, Educational Leadership and Administration, General
Savannah State University 1991 — 1995
Bachelor of Business Administration (BBA), Business Administration and Management, General
Hennepin County 2014 - Present
Symphony Solutions LLC January 2013 - July 2013
Action, Inc February 2010 - July 2013
AlliedBarton Security Services August 2007 - November 2009
Anoka County May 2006 - August 2007
Skills
Organized Multi-tasker, Self-starter, Close Attention to..., Intrapersonal Skills, Customer-focused Service, Positive Can-do Attitude, Teamwork, Delivering on promises, Microsoft Office, Sales, Phone Etiquette, Goal Oriented, Data Entry, Administrative..., Customer Service, Customer Satisfaction, Call Centers, Time Management, Email Marketing, Account Management, Team Building
Education
Rasmussen College 2015 — 2016
Bachelor of Applied Science (B.A.Sc.), Criminal Justice- Leadership & Management
University of Minnesota-Crookston 2013 — 2015
Bachelor of Applied Science (BASc), Business--Management & small business operations
University of Phoenix 2007 — 2009
Associate of Arts and Sciences (AAS), Criminal Justice and Corrections
Action Inc. April 2015 - Present
ISO Claims Partners (formerly Crowe Paradis) June 2011 - February 2015
Winchester Hospital September 2010 - June 2011
Skills
Healthcare, Research, Nutrition Education, Hospitals, Clinical Research, Management, Customer Service, Molecular Biology
Education
University of Massachusetts Lowell 2007 — 2010
Bachelor of Science, Nutritional Science
Family Promise North Shore Boston, Inc. August 2012 - April 2014
U.S. House of Representatives, Office of Congressman John Tierney June 2009 - August 2011
U.S. House of Representatives, Office of Congressman John Tierney May 2010 - August 2010
Wellspring House, Inc. August 2008 - June 2009
Victims of Crime and Loss/North Shore Rape Crisis Center May 2008 - August 2008
Action Inc. July 2007 - August 2008
Skills
Non-profits, Community Outreach, Public Relations, Public Speaking, Fundraising, Event Planning, Public Policy, Research, Community Development, Nonprofits, Leadership, Volunteer Management, Program Development, Grant Writing, Program Evaluation, Social Services, Case Managment, Community Organizing, Mental Health, Government, Case Management, Policy
Education
Salem State University 2006 — 2011
MSW, Social Work, GPA = 3.58
Simmons College 1993 — 1995
B.A., Economics, GPA = 3.65
North Shore Community College 1991 — 1993
Associate of Arts (AA), Liberal Arts Honors Program
Good Samaritan Haven March 2015 - Present
Central Vermont Community Action January 2012 - Present
State of Vermont July 2014 - February 2015
Central Vermont Community Action Council, Inc February 2013 - July 2014
United States Army May 2009 - January 2010
A&S Collection Associates July 2008 - October 2009
Seacoast Nursing and Rehabilitation Center May 2007 - June 2008
Action Inc. January 2003 - January 2005
The Open Door Cape Ann Food Pantry January 2001 - January 2003
United States Army May 1996 - May 2000
Skills
Social Services, Computer/Technical..., Customer Oriented, Social Networking, Facebook, Sales Management, Public Speaking, Art, Handmade Jewelry, Sewing, Cooking, Interior Design, Painting, Photography, Poetry, Reading, Humor, Energy, Fashion, Leadership, Multimedia, Microsoft Excel, Microsoft Word, Wordperfect, Outlook Express, Databases, Non-profits, Customer Service, hunger relief, Poverty Reduction, Case Managment, Nonprofits, Community Outreach, Grants, Program Development, Case Management, Fundraising
Education
Consumer Credit Counseling Service 2001 — 2001
Consumer Services and Advocacy, Certified Credit Counselor
Adjutant General School: Fort Jackson, So. Carolina 1996 — 1996
Champlain College 1993 — 1995
Paralegal Certification
Champlain College 1994 — 1994
3.0 College Credits, Human Resources Management/Personnel Administration, General, n/a
Aurora Installations October 1989 - Present
Action, Inc. August 1986 - October 1989
Skills
Construction Management, Management Consulting, Construction
Education
Indiana University South Bend 1971 — 1983
Liberal Arts and Sciences/Liberal Studies
James Whitcomb Riley High School
Independent 1995 - Present
PAAdvocates, Inc. 2006 - Present
LifePlans, Inc. 2000 - Present
Nation's CareLink 1998 - Present
VRS 2000 - 2005
INSERVICES, INC. September 1999 - January 2002
HOLIDAY MANOR 1984 - 1998
KEMPER NATIONAL SERVICES 1994 - 1997
ACTION INC. 1990 - 1994
Skills
Workers Compensation, Case Management, Healthcare, Insurance, Long Term Care, Home Care, Customer Relations, Nursing, Administration, Customer Service, Analysis, Microsoft Office, Health, Research, Wellness, Documentation, Treatment, Rehabilitation, Hospitals, Medical Management, Counseling, Healthcare Management, Supervisory Skills, Strategic Planning, Compliance, Occupational Health, Disease Management, Negotiation, Program Development, Social Services, Problem Solving, Employee Relations, Care Management, Word, Excel, Discharge Planning, Orthopedics, Claims Management, Managed Care, Certified Case Manager, Medical Case Management, NICU, Disability Management, Utilization Management, Case Managment, Long-term Care, Patient Advocacy, Medicaid, Medical Records
Education
Marywood University 1985 — 1989
RN/BSN, Nursing
Goucher College
B.A., Biology and Sociology
Action Inc. September 2013 - Present
Lynn Economic Opportunity September 2010 - August 2013
Skills
Grant Writing, Program Management, Budgets, Management, Energy, Community Outreach, Proposal Writing, Strategic Planning, Nonprofits, Policy, Grants, Sustainability, Community Development, Project Management, Sustainable Development, Leadership, Energy Audits
Education
Salem State University 2014 — 2017
Bachelor's Degree, Finance
North Shore Community College 2012 — 2014
Associate's Degree, Business Administration
North Shore Community College 2009 — 2011
Associate of Science (AS), Nutrition Sciences
Jeppesen September 2011 - Present
Jeppesen May 2011 - October 2011
Cochlear January 2006 - May 2011
Action Inc January 2001 - January 2004
General Motors January 2000 - January 2001
Skills
ERP, Customer Relations, Business Process, Order Management, Oracle Applications, Process Improvement, Cross-functional Team..., Business Strategy, Strategic Planning, Customer Service, Marketing, Sales, CRM, Human Resources, Change Management, Management, Project Management, Strategy, Medical Devices
Education
University of Colorado Boulder - Leeds School of Business 1997 — 2001
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Leeds School of Business
Bachelor of Science, Business Marketing
University of Colorado
Bachelor of Science (BS), Marketing
Action, Inc March 2015 - Present
The Village for Families & Children March 1998 - March 2015
Bally Total Fitness December 2002 - April 2007
Skills
Event Planning, Community Outreach, Social Services, Personal Training, Case Management, Crisis Intervention, Adolescents, Group Therapy, Mental Health Counseling, CPR Certified, Volunteer Management, Nonprofits
Education
University of Connecticut 1992 — 1996
Action, Inc. June 1994 - Present
Skills
Strategic Planning, Construction, Contract Negotiation, New Business Development, Budgets, Account Management, Customer Service, Sales Management, Team Building, Negotiation, Sales, Process Scheduler, Contract Management, Project Management, Management, Project Planning, Public Speaking, Marketing
Education
University of North Texas
Beacon Health Strategies September 2013 - Present
North Suffolk Mental Health September 2012 - August 2013
International Institute of Boston July 2012 - September 2012
North Suffolk Mental Health April 2011 - June 2012
North Suffolk Mental Health September 2010 - April 2011
Northeast Arc September 2008 - August 2010
Catholic Charities February 2007 - September 2008
Action, Inc. November 2003 - September 2005
North Shore Community Action Programs, Inc. April 2002 - November 2003
Skills
Program Development, Social Services, Nonprofits, Mental Health
Education
University of Aberdeen 2005 — 2006
Master of Research, Social Research
Gordon College 1997 — 2001
Bachelor, Social Work, History
MA Rehabilitation Commission March 2014 - Present
MA Rehabilitation Commission March 2013 - March 2014
Action, Inc. January 2000 - June 2012
Beverly Hospital June 1999 - August 2000
Skills
Career Development, Volunteer Management, Community Outreach, Strategic Planning, Program Development, Event Planning, Resume Writing, Non-profits, Social Networking, Public Speaking, Research, Career Counseling, Staff Development, Organizational..., Nonprofits, Fundraising, Editing, Project Management, Team Building, Leadership, Social Services, Leadership Development
Education
Salem State University
Action, Inc. November 2010 - June 2011
NewMom Inc. July 2008 - November 2009
Opportunity Partners, Inc. July 2003 - May 2008
Newell Rubbermaid July 1994 - December 2002
Education
University of Minnesota - Carlson School of Management
Business/Marketing
Adult Foster Care of the North Shore September 2011 - Present
Berkeley Food & Housing Project June 2010 - August 2011
Action Inc January 2007 - May 2009
Education
Northeastern University 2011 — 2013
TKT SOFTWARE SERVICES, INC. June 2011 - December 2012
Action, Inc. January 2010 - April 2011
Tufts Health Plan October 2005 - January 2007
Tufts Health Plan September 2004 - August 2005
Athena Health December 2000 - January 2003
Skills
Managed Care, Healthcare, Health Insurance, Medicare, Sales, Insurance, Strategic Planning, Customer Service, HIPAA, Analysis, Management, Employee Benefits, Process Improvement, Marketing, Nonprofits, Data Analysis, Program Management
Education
Simmons College 2000 — 2004
MHA, Healthcare Administation
Gettysburg College 1989 — 1993
Bachelor's degree, Psychology
Waltham High School
Waltham High School
Action Inc. 2015 - Present
Marcou Transportation Group (VTS/Harrison Global/JSC et al) 2009 - 2014
Electric Insurance Company March 1998 - November 2008
NSARC Heritage Industries August 1994 - March 1998
Concord Assabet School 1991 - 1994
Skills
Insurance, Claim, Benefits Administration, Human Resources, Customer Service, Employee Benefits, Training, Claims Management, Litigation Management, Process Improvement, Call Center, Employee Relations, Recruiting, Performance Management, Policy Analysis, Policy Writing, Employee Training, Supervisory Skills, Communication, Cross-functional..., Cross Functional Team..., Social Services, DOT Compliance, Regulatory Compliance, Team Leadership, Leadership
Education
Acton-Boxboro Regional High School
Gordon College
Bachelor of Arts (BA), Psychology
Eliot Community Human Services October 2014 - Present
Zoel LLC February 2014 - Present
The May Institute April 2013 - February 2014
Bay Cove Human Services June 2012 - February 2013
Action Inc November 2009 - October 2011
Endicott College 2009 - 2010
Skills
Community Outreach, Grant Writing, Public Speaking, Leadership Development, Research, Employee Relations, Microsoft Office, Strategic Planning, Mental Health, Non-profits, Human Resources, Program Development, Social Services, Recruiting, Editing, Mental Health Counseling, Group Therapy, Case Managment, Leadership, Fundraising, Nonprofits
Education
Endicott College 2009 — 2010
Master, Organizational Management
Endicott College 2003 — 2007
Bachelor, Liberal Studies con: Law and Gov, minor Psy
Georgia State University Center for Leadership in Disability August 2013 - Present
Brain and Spinal Injury Trust Fund Commission September 2010 - Present
Georgia State University Center for Leadership in Disability August 2012 - August 2013
Children's Healthcare of Atlanta July 2013 - July 2013
Gwinnett Coalition for Health and Human Services, Inc August 2003 - September 2010
Gwinnett Coalition for Health and Human Services, Inc. April 1999 - August 2003
State of Georgia, Office of the Governor January 1998 - January 1999
ACTION, Inc January 1996 - January 1998
Enrichment Services Program, Inc January 1995 - January 1996
Enrichment Services Program, Inc January 1994 - January 1995
Skills
Budgets, Fundraising, Grant Writing, Proposal Writing, Policy Development and..., Personnel Management, Program Management, Nonprofit Management, Event Planning, Technical Writing, Presentations, Data Research and...
Education
Georgia State University 2012 — 2015
Master's degree, Rehabilitation Counseling
The University of Georgia 1996 — 1998
MPA, Public Administration
Auburn University 1990 — 1992
BA, Psychology/Sociology
Patrick Henry Community College 1988 — 1990
AA, Associate of Arts
Action Inc. January 2012 - Present
ACTION May 2009 - January 2012
Action Inc. January 2007 - May 2009
Education
Northeastern University 2009 — 2011
Master of Science, Nonprofit Management
Hobart and William Smith Colleges 2000 — 2004
Bachelor of Arts, Public Policy
Turtle Alley Chocolates October 2014 - Present
Treetop Yoga Studio September 2013 - Present
Temple Ahavat Achim March 2011 - Present
Action Inc. September 2011 - March 2012
Searport Grille Restaurant March 2009 - September 2011
Eastern Point Yacht Club April 2009 - August 2009
Gloucester House Restaurant August 2006 - September 2008
Skills
Office Management, Customer Service, High Organizational..., Nonprofits, Constant Contact, Foreign Languages, People Skills, Microsoft Office, Search Engines, Mass Email Marketing, Customer Support, Public Relations, Event Planning, Research, Community Outreach
Education
Russian State Social University (former Moscow State Social University) 2003 — 2006
Associate's degree, Foreign Languages, Literatures, and Linguistics
Российский Государственный Гуманитарный Университет 2002 — 2003
Certificate (English Language), English Language and Literature, General
Action, Inc. Peer Guide/CTCIndependent Living Center of the North Shore and Cape Ann2007 - 2009
Education
Southern New Hampshire University 2005 — 2007
BA, Political Science
Westfield State University 2003 — 2005
Political Science
Action Inc. August 2008 - November 2010
Trane Co August 1970 - September 2009
Education
Texas Tech University 1967 — 1970
BSIE, Industrial Engineering
ACTION, Inc. June 2010 - Present
Clarke County Office of Early Learning September 2009 - April 2010
Skills
Administrative..., Customer Service, Microsoft Office, Data Entry, Event Planning, Time Management, Teamwork, Office Administration, Public Speaking, Administration, Community Outreach, Management, Team Building, Administrative..., Microsoft Excel, Microsoft Word, PowerPoint, Training
Education
Athens Technical College 2006 — 2010
Associate's degree, Social Work Assistant
Action, Inc. September 2012 - Present
North Shore Workforce Investment Board July 2003 - August 2012
North Shore Workforce Investment Board August 2001 - August 2012
NSWIB August 2001 - July 2003
Gloucester Housing Authority February 1998 - August 2001
North Shore Career Center June 1996 - February 1998
North Shore Regional Employment Board October 1992 - October 1995
Training Resources of America August 1989 - October 1992
Skills
Grant Writing, Program Development, Program Evaluation, Staff Development, Staff Supervision, RFP Generation, Career Counseling, Community Outreach, Interviews, Nonprofits, Training, Grants, Program Management, Recruiting, Adult Education, Community Development, Management, Conflict Resolution, Fundraising, Workshop Facilitation, Leadership Development, Non-profit..., Organizational..., Youth Development, Policy, Workforce Development, Career Development
Education
INDIANA UNIVERSITY
BACHELOR OF SCIENCE, PUBLIC AFFAIRS
Indiana University Bloomington
Public Affairs