Administrative Resource Options
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Administrative Resource Options Employees
Administrative Resource Options February 2015 - Present
USG March 2014 - February 2015
WGN-TV August 2013 - February 2014
Boone Management Group Inc April 2013 - August 2013
University of Illinois at Urbana-Champaign August 2010 - May 2011
Boy Scouts of America May 2009 - January 2011
University of Illinois at Urbana-Champaign July 2008 - August 2010
Boy Scouts of America January 2005 - August 2010
Skills
Human Resources, Recruiting, Training, Psychology, Industrial Organization, Personnel Selection, Communication, Microsoft Office, Statistics, Strategic Planning, Management Consulting, Compensation & Benefit, Strategy, Onboarding, Survey Design, Organizational..., Leadership, Critical Thinking, Teamwork, Data Analysis, Highly motivated..., Public Speaking, Strategic Financial..., Brand Development, HR Consulting, Business Intelligence, Project Management, Research, Business Strategy, EEO/AA Compliance, Competitive Analysis, Client Counseling, Presentations, Diversity, Management, Paperwork, Event Planning, Event Management, Boy Scouts, Eagle Scout, Sales, People Skills, Interpersonal Skill, SPSS, Leadership Development
Education
The Chicago School of Professional Psychology 2012 — 2013
Master of Arts (M.A.), Industrial and Organizational Psychology
University of Illinois at Urbana-Champaign 2007 — 2011
Bachelor of Arts (B.A.), Psychology
Administrative Resource Options May 2015 - Present
GOLDSTEIN Divorce & Family Law Group September 2011 - September 2014
UMAC Express Cargo 2009 - 2013
FOREX Parcel Toronto 2009 - 2013
Sleep Shop 2011 - 2011
Skills
Legal Research, Litigation, Legal Assistance, Programming Languages, Web Design, Software Development, Software Design, Web Development, Troubleshooting, Software Quality..., Photo Editor, Photoshop, Software Documentation, Remittance Processing, Customer Service, Legal Writing, Courts
Education
AMA CLC 2007 — 2008
Associate's degree, Software Development
AMA University 2002 — 2006
Bachelor of Science (BS), Computer Science
Colegio de San Pascual Baylon 1998 — 2002
High School
Barton Staffing Solutions, Inc. September 2014 - Present
Atlas Staffing, Inc December 2010 - September 2014
FedEx Office August 2004 - July 2009
Administrative Resource Options January 2001 - January 2004
Administrative Resource Options January 1992 - January 2000
Skills
Recruiting, Sales, Customer Service, Profit, Six Sigma, Facilities Management, Finance, Microsoft Office, Account Management, Invoicing, Leadership, Team Building, New Business Development, Time Management, Training, Employee Training, Payroll, PowerPoint, Negotiation, Human Resources, Strategic Planning, Coaching, Sales Process, Project Management, Vendor Management, Customer Satisfaction, Management, Operations Management, Start-ups, Interviews, Inventory Management, Budgets, Hiring, Forecasting, Process Improvement, P&L, Team Leadership, Process Scheduler, Employee Relations, Cold Calling, Contract Negotiation, Sales Operations, Purchasing
Education
Florida State University 1990 — 1992
Bachelor of Arts (BA), History
Berkeley Prep 1980 — 1984
HS, General
@properties December 2013 - Present
Administrative Resource Options April 2011 - Present
Grant Thornton LLP April 2011 - July 2013
Education
Coyne College 2010 — 2012
Medical administration, Human Resources Management/Personnel Administration, General
Simeon career academy 1997 — 2001
Business/Commerce, General
NORC at the University of Chicago September 2014 - Present
DeVry Education Group June 2012 - September 2014
Career Education Corporation April 2012 - May 2012
Career Education Corporation December 2010 - April 2012
Chicago Municipal Employees CU June 2010 - December 2010
Administrative Resource Options November 2007 - October 2010
JP Morgan Chase Bank June 2006 - November 2007
Skills
Banking, Records Management, Databases, Auditing, Outlook, Data Entry, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Office Management, Microsoft Office, Human Resources, HRIS, Payroll, Student Recruiting, Time Management, Training, Leadership, Management, Employee Benefits
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
DeVry University 2011 — 2013
Bachelor of Science (BS), Human Resource Management
Kenwood Academy 1999 — 2003
Plaza Bank February 2011 - Present
Administrative Resource Options November 2008 - February 2011
Essential HR, Inc. August 2008 - November 2008
California Coastal Communities, Inc. October 2006 - August 2008
Nations Direct, Inc. April 2006 - October 2006
Skills
Customer Service, Microsoft Excel, Microsoft Office, Outlook, Banking, Commercial Banking, Loans, PowerPoint, Commercial Lending, Administrative...
Education
Santa Ana College 2004 — 2006
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Santa Ana College
San Diego Comic Fest - Three day Comic Convention October 2014 - October 2014
IATSE Local 122 April 2014 - June 2014
San Diego Zoo Global September 2010 - August 2013
Manpower Inc. January 2010 - September 2010
Manpower Inc. September 2008 - December 2009
Manpower Inc. March 2008 - September 2008
Manpower Inc. November 2005 - May 2007
Administrative Resource Options September 2001 - February 2004
Baker & McKenzie November 1997 - June 2001
Knox Services June 1997 - November 1997
Skills
Customer Service, Administrative..., Accounts Payable, Office Administration, Outlook, Purchasing, Microsoft Excel, Printer Drivers, Wireless Networking, Help Desk Support, Network Administration, Digital Imaging, Digital Archiving, Software Updates, Employee Training, Office Management, Project Management, Social Media, Training
Education
San Diego Mesa College 1990 — 1993
Associate Degree, General Ed.
Beacon Hill Staffing Group June 2015 - Present
Administrative Resource Options February 2014 - June 2015
COTG – A Xerox Company October 2011 - February 2014
COTG – A Xerox Company March 2011 - October 2011
COTG – A Xerox Company June 2010 - March 2011
Skills
Sales Presentations, B2B, Sales Process, Account Management, Solution Selling, Cold Calling, Salesforce.com, Sales, Customer Service, Direct Sales, Selling, Leadership, Management, Microsoft Office, New Business Development, Marketing
Education
Miami University 2006 — 2010
Bachelor of Science (BS), Marketing
Audencia Nantes Ecole de Management 2008 — 2008
Business Administration and Management, General
Central European University 2008 — 2008
Business Administration and Management, General
Regent's University London 2008 — 2008
Business Administration and Management, General
Whitehouse Post October 2013 - Present
Advanced Equities, Inc. November 2006 - May 2014
Administrative Resource Options June 2006 - November 2006
Wannado City August 2005 - April 2006
Wannado City May 2004 - August 2005
City of Elmhurst December 2002 - October 2003
Skills
Recruiting, Employee Relations, Human Resources, Employee Benefits, Payroll, Start-ups, Training, Mergers, Acquisition Integration, Talent Acquisition, Talent Management, Personnel Management, Vendor Management, Coaching, Technical Recruiting, Equities, Leadership, Change Management, Strategic Planning, Team Building, Applicant Tracking..., HR Policies, Onboarding, New Hire Orientations, Benefits Administration, FMLA, Management
Education
Northern Illinois University 2000 — 2002
Bachelor of Science, Human Resources
Morton Community College 1998 — 2000
Associates, Business
nora systems, Inc. January 2015 - Present
American Seating Company May 2013 - Present
BKM December 2012 - May 2013
KI August 2005 - December 2012
KI 2005 - December 2012
Krueger International 2005 - 2012
Administrative Resource Options 2000 - 2004
Wright Line 1994 - 2000
Skills
Move Management, Interior Design, Account Management, Space-planning, New Business Development, Business Development, Furniture, Sales, Sales Process, Management, Sales Management, B2B, Space planning, Product Development, Team Building, Marketing Strategy, Budgets, Marketing, Selling, Sales Presentations, Time Management, Retail, Negotiation, Sales Operations, Purchasing, Key Account Management, Contract Negotiation, Customer Satisfaction, Solution Selling, Cold Calling, Trade Shows, Salesforce.com, Direct Sales, Furnishings, Product Marketing, FF&E, Selling Skills, Space Planning
Education
California State University-Northridge
Bacherlor of Science, Speec Communication/Sales Marketing
Comcast Business September 2014 - September 2015
Chicago Public Schools December 2012 - September 2014
Administrative Resource Options July 2011 - November 2012
Chicago Public Schools September 2010 - July 2011
Chicago Public Schools October 2006 - June 2010
Governors State University September 2004 - August 2007
PCS International January 2006 - January 2007
Skills
Microsoft Office, HTML, Adobe Creative Suite, QuarkXPress, Mac OS, Heat, Customer Service, Help Desk Management, SAP, Education, HTML + CSS, Web Design, Technical Support, Lotus Notes, OS X, Windows 7, Mac, WordPress, Dreamweaver, Teaching, Photoshop, Illustrator, Adobe Acrobat, Video Editing, Troubleshooting, Windows, InDesign, Digital Photography, Graphic Design, PowerPoint, Outlook, CSS, Microsoft Word, Flash, Multimedia, Final Cut Pro, Microsoft Excel, Promethean Board, Editing, Facebook, Networking, Wireless Networking, Hardware, Computer Hardware, Social Networking, Windows Vista, System Administration, Blogging, Website Development, iPad
Education
Columbia College Chicago 1993 — 1999
Bachelor of Arts (B.A.), Self Study
Governors State University 2004 — 2010
Master of Arts (M.A.), Media Communications
Administrative Resource Options January 2005 - Present
Pitney Bowes 2000 - 2004
xerox 1990 - 2000
Skills
Solution Selling, Direct Sales, Managed Print Services, Sales Process, Salesforce.com, Account Management, Strategic Partnerships, Sales Operations, B2B, Selling, Sales, Sales Presentations, Team Building, Document Management, Document Imaging, Leadership, Sales Management, Management, New Business Development, Cold Calling, Business Development, Contract Negotiation, Managed Services, Marketing, Lead Generation, Professional Services, SaaS, Cross-functional Team..., Enterprise Software, Forecasting, Customer Satisfaction, Customer Retention, CRM, P&L Management, Vendor Management
Education
Pepperdine University 1995 — 1998
MBA, Finance, General
California State University-Fullerton 1987 — 1991
BA, Finance
Department of Veterans Affairs (Contractor) July 2014 - Present
Environmental Data Resources September 2012 - August 2014
Zimmerman Associates July 2011 - September 2012
Document Technologies January 2010 - July 2011
Oce October 2008 - January 2010
Administrative Resource Options August 2006 - October 2008
Library of Congress May 2004 - August 2006
Skills
Integrated Library..., Library Research, Customer Service, Customer Satisfaction, Customer Service..., Library Systems, Microsoft Word, Microsoft Office, Microsoft Excel, Electronic mail software, Spreadsheet software, Library software, Data base user..., Word processing software, Word Processing, Enviromental Compliance, Historical Research, Leadership, Research, Management, Public Speaking
Education
Kaplan University 2012 — 2013
Master's of Science, Homeland Security and Emergency Management, 3.73
University of the District of Columbia 2008 — 2011
Bachelor of Arts (B.A.), Sociology and Anthropology, 3.2
Norfolk State University 2007 — 2008
Bachelor of Arts (B.A.), Sociology and Anthropology, B
Cheyney University of Pennsylvania 2005 — 2007
Sociology/Anthropology, Sociology/Anthropology, B
Spencer Fane August 2013 - Present
OppenheimerFunds March 2012 - August 2013
Analysts International Corporation (AIC) November 2009 - March 2012
McGladrey December 2006 - November 2009
Administrative Resource Options September 2005 - October 2006
Skills
Talent Acquisition, Talent Management, Benefits Negotiation, Performance Management, Personnel Management, Employee Relations, Onboarding, Training, Recruiting, Human Resources, Screening, Employee Engagement, HRIS, Technical Recruiting, Internet Recruiting, Applicant Tracking..., Staffing Services, Temporary Placement, Interviews, Sourcing, Leadership Development, Leadership, Deferred Compensation, Employee Benefits
Education
Saint Mary's University of Minnesota 2008 — 2010
Masters, Human Resource Management
Marquette University 2001 — 2005
Bachelor of Science, Business Administration - Human Resources Major
Pegasus Sustainability Solutions, Inc. June 2015 - Present
Bleacher Report February 2013 - August 2015
Physicians Plus Insurance Corporation February 2014 - May 2015
Administrative Resource Options September 2010 - February 2014
Bleacher Report May 2012 - August 2012
Wisconsin Sports Network October 2005 - August 2008
Skills
Content Marketing, Social Media Marketing, Blogging, Editing, AP Style, Copy Editing, Feature Articles, Web Content Creation, Social Media, Digital Media, Sports Writing, Marketing Communications, News Writing, Journalism, Customer Service, Press Releases, Microsoft Office, InDesign, Facebook, Twitter, Photoshop, Newspaper, Sports, Customer Satisfaction, HTML, Medical Staff..., Tapestry
Education
North Dakota State University 2010 — 2013
Bachelor of Science (B.S.), Journalism & Mass Communication
Madison Area Technical College 2005 — 2008
Associate of Applied Science, Marketing
Big Footprint July 2015 - Present
Telluride Horror Show October 2011 - Present
Dread Central Media LLC March 2012 - Present
Hugo LLC March 2015 - June 2015
The Brighton Standard Blade December 2012 - March 2015
AdTaxi Networks January 2014 - November 2014
Pixel Road Designs January 2013 - December 2013
Administrative Resource Options September 2011 - December 2013
Mile High Cinema April 2011 - April 2013
AV Club - Denver/Boulder September 2010 - June 2012
Skills
Content Management, Writing, Editing, Film Reviewing, Social Media Marketing, Creative Writing, Social Media, SEO, Press Releases, Film, Film Festivals, Film Production, Screenwriting, Online Marketing, Social Networking, Blogging, Journalism, Editorial, Publishing, Entertainment, Storytelling, Content Development, Proofreading, Multimedia, Public Relations, Facebook, Web Content Management, Copy Editing, Avid, New Media, Video Production, Video Editing, Film Criticism, Horror, Content Strategy, WordPress, Copywriting
Education
Florida State University 2006 — 2008
Master of Arts (M.A.), Classical Civilizations
Florida State University 2000 — 2004
Bachelor of Arts (B.A.), Classical Civilizations
Administrative Resource Options September 2014 - Present
Molina Healthcare October 2013 - August 2014
Xerox November 1998 - April 2012
Skills
Account Management, Managed Print Services, Outsourcing, Management, Direct Sales, Solution Selling, Sales Process, Cross-functional Team..., Business Process..., Process Improvement, Customer Satisfaction, Team Leadership, Six Sigma, Document Management, Program Management, Selling, Sales Management, Team Building, CRM, B2B, Operations Management, Change Management, Customer Service, Business Development, P&L Management, Salesforce.com, New Business Development, Cold Calling, Sales Operations
Education
University of Phoenix 2009 — 2010
Some coursework, Business Administration and Management, General
Canon Solutions America 2013 - Present
Administrative Resource Options 2010 - 2013
Lexmark 2008 - January 2010
Canon USA 1998 - 2008
ElekTek 1996 - 1998
Lake Shore Computers 1993 - 1996
Skills
Management Consulting, Cross-functional Team..., Facilities Management, Channel Management, Sales Management, Contract Negotiation, Sales, Marketing Strategy, Key Account Development, Sales Presentations, Print Production..., Social Networking, Social Media, Channel Partners, Sales Process, Solution Selling, New Business Development, Account Management, Sales Operations, Direct Sales, Training, Selling, Business Process..., Leadership, Lead Generation, B2B, Customer Retention, Managed Print Services, Cold Calling, CRM, Budgets, Salesforce.com, Competitive Analysis, Management, Enterprise Software, Outsourcing, Cloud Computing, Managed Services, Negotiation, Product Development, Program Management, Business Development, Strategic Partnerships, Pricing, Professional Services
Education
DePaul University
Business Technology
Administrative Resource Options November 2014 - Present
HelloWorld Inc. July 2013 - November 2014
Visteon June 2012 - June 2013
Joe Cornell Entertainment May 2011 - August 2011
Skills
Laravel, PHP, jQuery, MySQL, CSS, HTML 5, JavaScript, Python, HTML, Java, Mac OS X, Web Development, Google App Engine, Ableton Live, Adobe Creative Suite, Testing, Final Cut Pro, Sony Vegas, HTML + CSS, OS X, Android, Windows, Logic Pro, HTML5, AJAX, Microsoft Excel
Education
University of Michigan 2009 — 2013
Bachelor of Arts (B.A.), Informatics
Point Blank Music College 2010 — 2010
Kurata Eyecare Center May 2015 - Present
Administrative Resource Options March 2013 - Present
adidas July 2012 - November 2013
Achievement Matters, Inc. September 2012 - February 2013
Brand DNA Inc January 2012 - June 2012
My Achievement Matters July 2011 - December 2011
Office for Students with Disabilities April 2007 - June 2011
Skills
Typography, Graphic Design, InDesign, Illustrator, Layout, Adobe Creative Suite, Illustration, Flash, Photoshop, Posters, Advertising, Branding & Identity, Dreamweaver, Corporate Identity, Pre-press, After Effects, Print Production, Print Management, Sales Operations, Customer Service, Customer Relations, Management
Education
California State University-Los Angeles 2006 — 2011
BA, Graphic design
Montebello High School 2002 — 2006
High School Diploma
Administrative Resource Options July 2014 - Present
Horizon Hobby INC June 2006 - June 2014
Surfabilly Freakout May 2006 - May 2014
Independent Consultant January 1997 - May 2014
Lemonade Stand 2013 - 2013
Illini Media Company 2005 - August 2007
Club 303 August 2003 - May 2007
The Library Channel January 2003 - August 2003
Danville Virtual November 2000 - May 2001
Sho Research February 2000 - August 2000
Skills
E-commerce, Google Analytics, Online Advertising, SEO, Social Media Marketing, Online Marketing, Social Media, Product Management, Google Adwords, ecommerce, SEM, Software Project..., Websphere, eBay, Amazon, channel advisor, Coremetrics, Google Webmaster Tools, HTML, CSS, JavaScript, SQL, Scene7, DB2/SQL, Network Administration, Facebook, Twitter, YouTube, Magento, E-commerce Solutions, PayPal, Cybersource, Internet Marketing, Google Base, Websphere Commerce, PPC, Website Management, Website Administration, ecommerce product..., E-commerce Consulting, Management, Leadership, Marketing Strategy, Digital Marketing, Digital Media, Marketing, Web Analytics, Global E-commerce, Email Marketing, Strategy
Education
University of Illinois at Urbana-Champaign 2003 — 2007
Advertising, Journalism, Program Development
Workrite Ergonomics October 2013 - Present
The Webb Group 2013 - October 2013
ESI Ergonomic Solutions 2011 - 2012
Humanscale 2009 - 2011
CareerBuilder LLC. 2006 - July 2009
CareerBuilder.com September 2005 - 2006
Administrative Resource Options 2003 - 2005
Skills
Sales, Account Management, Salesforce.com, Cold Calling, Selling, B2B, Sales Presentations, Sales Process, Competitive Analysis, Leadership, Sales Management, Contract Negotiation, Sales Operations
Education
Michigan State University
Administrative Resource Options May 2014 - Present
Administrative Resource Options December 2013 - May 2014
Novitex Enterprise Solutions August 2006 - November 2013
Pitney Bowes Management Services February 2004 - August 2006
Skills
Customer Satisfaction, Outsourcing, Leadership, Operations Management, Call Center, Customer Experience, Service Delivery, BPO, Customer Retention, Account Management, Change Management, Customer Service, Customer Support, Sla, Workforce Management
Education
Raritan Valley Community College 1994 — 1996
William Paterson University of New Jersey 1993 — 1994
Administrative Resource Options November 2001 - Present
Administrative Resource Options November 2001 - Present
Manager August 1999 - September 2000
Manager July 1997 - July 1999
Skills
Customer Service, Account Management, Customer Satisfaction, New Business Development, Creativity, Creative Strategy, Printmaking, Intaglio, Photography, Digital Photography, Digital Media, Video, Video Production, Video Editing, Videography, Photoshop, Illustrator, Microsoft Excel, Microsoft Word, PowerPoint, Pivot Tables, Formulas, Analysis, Business Analysis, Data Analysis, Data Mining, Project Managers, Vendor Management, Sales, Training, Budgets, Sales Process, CRM, Management, Team Building, Leadership
Education
Cranbrook Academy of Art 1997 — 1999
Master of Fine Arts (M.F.A.), Printmaking
University of Arizona 1992 — 1997
BFA, Photography, Printmaking, Sculpture, 3.8
Colliers International December 2014 - Present
Administrative Resource Options October 2008 - April 2014
Anna Gonzales February 2007 - December 2008
Toshiba Business Solutions June 2006 - February 2007
Ricoh Business Solutions 2003 - 2005
The Upper Deck Co. 2001 - 2004
Skills
Customer Service, Logistics, Training, Retail, Cross-functional Team..., Management, Operations Management, Time Management, Sales, Customer Satisfaction, Marketing, Product Development, Microsoft Excel, Employee Training, Human Resources, Merchandising, Social Media Marketing, Inventory Management, Budgets
Education
san marcos high school
California State University-San Marcos 2004 — 2008
Bachelor of Arts (B.A.), Human Development and Family Studies, General
Buck Consultants November 1998 - Present
Adlab a division of SeatonCorp December 1997 - October 1998
Aon Hewitt September 1995 - November 1997
Administrative Resource Options July 1993 - September 1995
Skills
Talent Management, Employee Benefits, Defined Benefit, Performance Management, Pensions, Succession Planning, Employee Engagement, Talent Acquisition, Retirement, Human Capital, Employee Relations, Onboarding
Education
Indiana University 1989 — 1993
BS - SPEA, Management and Public Policy
Diebold January 2013 - Present
Stanley Security Solutions April 2010 - December 2012
Administrative Resource Options August 2008 - March 2010
ComputerTraining.com April 2007 - October 2008
TransCore March 2003 - March 2007
United States Marine Corps May 1997 - May 2002
Skills
Troubleshooting, Apache, MySQL, PostgreSQL, Bind, Security, Active Directory, Windows Server, Security+, Servers, Network Administration, System Administration, Network Security, VMware, Windows 7, DHCP, DNS, Disaster Recovery, Group Policy, Hardware, Technical Support, TCP/IP, Software Installation, Operating Systems, Microsoft Exchange, Computer Hardware, Firewalls, Networking, VPN, Windows
Education
ComputerTraining.com at Oakbrook Terrace 2006 — 2006
Microsoft Systems Engineering Server 2003
Marine Corps Communication-Electronics School 1997 — 1998
Electronics and Radio Repari
Moraine Valley Community College
Computer Science
Apex-reps inc February 2015 - Present
Sweetwater Deli October 2010 - February 2015
Follett Educational Services May 2005 - October 2010
Administrative Resource Options December 2004 - April 2005
Skills
Financial Modeling, Financial Analysis, Forecasting, Strategic Financial..., Financial Reporting, Budgets, Microsoft Excel, Strategic Planning, Market Research, Essbase, Valuation, Corporate Finance, Business Valuation, Due Diligence, Finance, Sarbanes-Oxley Act, US GAAP, Financial Statements
Education
DePaul University 2004 — 2007
Commerce, Finance
Lemont HIgh School
Administrative Resource Options September 2005 - Present
EpicRealm February 2001 - July 2001
Inverge, Inc January 2000 - December 2000
Uniview Technologies April 1997 - January 2000
Michaels Stores September 1995 - April 1997
CompUSA June 1990 - August 1995
Datamatic, Inc. 1989 - 1991
Datamatic, Inc. 1989 - 1991
Skills
Servers, Facilities Management, Cross-functional Team..., Process Improvement, HP, Windows Server, Windows 7, Change Management, Team Building, Active Directory, Project Management, Vendor Management, IT Strategy, Data Center, Solution Selling, Cloud Computing, System Administration, SharePoint, Oracle, IT Management, Disaster Recovery, Security, Integration, Infrastructure, Enterprise Architecture
Education
Texas A&M University 1982 — 1986
BS, Computer Science
Navigant September 2012 - Present
Canon Business Solutions June 2007 - September 2012
Administrative Resource Options November 1999 - April 2007
Skills
Fleet Management, Inventory Management, National Account..., Logistics Management, Customer Satisfaction, HP Printers, Printer Support, IP Networking, IP, Accounts Payable, Active Directory, Account Management, Printers, Software Installation, Managed Print Services, Vendor Management, Help Desk Support, HP, Technical Support, Quality Management, Troubleshooting, XP, Microsoft Exchange, Lotus Notes, Hardware, Analysis, Customer Service, Windows 7, Access, Leadership, Management, Process Improvement, Networking, Team Building, Strategic Planning, Microsoft Office, Sales
Education
North Central College
AspenCore May 2012 - Present
Administrative Resource Options May 2011 - March 2012
City of Boise October 2007 - February 2011
HobbyTown USA July 2001 - July 2007
DIRECTV October 2003 - January 2007
Skills
Troubleshooting, Customer Service, Customer Retention, Sales, Project Management, Strategic Planning, Team Building, Public Speaking, Training, Teaching, Nonprofits, Editing, Product Development, Social Networking, Start-ups, Community Outreach, Leadership
Education
Boise State University 2007 — 2009
Electronics Technology
wellspring 1996 — 1998
Traditional Chinese Medicine and Chinese Herbology
Administrative Resource Options December 2013 - Present
Pitney Bowes Management Services June 2001 - November 2013
CCH June 1996 - June 2001
Skills
Change Management, Outsourcing, Process Improvement, Operations Management, Call Center, Business Process..., Customer Satisfaction, Cross-functional Team..., Account Management, Team Building, Customer Service, Leadership, Call Centers
Education
Northeastern Illinois University
n/a - currently unemployed April 2015 - Present
Administrative Resource Options January 2004 - March 2015
Skills
Account Management, Managed Print Services, Facilities Management, Solution Selling, B2B, Sales Process, Customer Satisfaction, Sales Presentations, Managed Services, Cold Calling, Customer Service, Direct Sales, Salesforce.com, Sales Operations
Education
American University
BACHELORS
Administrative Resource Options January 2014 - Present
Citizens Bank August 2013 - January 2014
TAVERNIA’S GRILLE January 2011 - August 2012
HARVARD PILGRIM HEALTHCARE January 1989 - January 2010
Harvard Pilgrim Hthcare September 1988 - September 1989
MULTIGROUP HEALTH PLAN/ HARVARD COMMUNITY HEALTH PLAN January 1986 - January 1988
Skills
Customer Service, Microsoft Excel, Access, Microsoft Word, PowerPoint, Leadership, Team Building, Budgets, Management, Project Planning, Sales, Outlook, Coaching, Training, Strategic Planning, Healthcare
Education
Onondaga Community College 1982 — 1984
Associate's degree, Criminal Justice and Corrections
Onondaga Community College 1982 — 1984
Associates Degree, Criminal Justice
CERTIFICATES OF COMPLETION
Onondaga Community College
Associates Degree, Criminal Justice
Administrative Resource Options April 2009 - Present
Education
Middle Tennessee State University
Industrial Psychology
Administrative Resource Options September 2009 - July 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Budgets, PowerPoint, Payroll, File Management, Sales, Accounts Receivable, Accounts Payable
Education
Brooklyn College 2011 — 2013
Bachelor of Science (BS), Accounting
University of the West Indies, Cave Hill Campus,Barbados 2001 — 2006
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Administrative Resource Options May 2013 - Present
BC Teen Challenge April 2011 - Present
Kauffman Scholars Inc. August 2008 - May 2012
Lee A. Tolbert Community Academy September 2001 - June 2010
Skills
Teaching, Non-profits, Event Planning, Microsoft Office, Social Media
Education
Northwest Missouri State University 1986 — 1990
B.S., Communication
Northwest Missouri State University 1986 — 1990
BS, Communication
Administrative Resource Options December 2011 - Present
Skills
Microsoft Word, Facilities Management, Customer Service, Customer Satisfaction, Event Planning
Education
University of Illinois at Chicago 2011 — 2014
Bachelor of Science (BS), Accounting
Harper College 2007 — 2010
Associate in Arts (AA), Accounting Clerk Certificate
Quantum Group November 2007 - August 2012
The Reliable Companies January 2006 - October 2007
Administrative Resource Options September 2004 - January 2006
Kinko's, Inc. December 1999 - September 2004
NCR Corporation May 1999 - October 1999
Oberer's Flowers July 1997 - May 1999
Skills
Microsoft Office 2007, Microsoft Excel, PowerPoint, LOGIC Production..., ProMail Inventory..., Retail Displays, Multi-unit Retail..., Customer Service, Customer Support, Accounts Receivable, Invoice Processing, Highly detail oriented, Problem Solving, Train Staff, Point of Purchase, Planograms
Education
College of DuPage 2012 — 2012
Business Management/Accounting
Tri-State Semi Driver Training School, Middletown, OH 1992 — 1992
CLASS-A CDL
Oak Hills High School, Cincinnati, OH
High School Diploma, College Prep
Administrative Resource Options June 2010 - Present
HealthMarkets August 1983 - June 2008
Skills
Account Management, Facilities Management, Customer Service, Customer Satisfaction, Vendor Management, Training, Team Building, Budgets, Inventory Management, Management, Health Insurance, Microsoft Office, Direct Sales
Education
Tarrant County College
Certificate of Completion, Postal Service Administration
Administrative Resource Options 2005 - 2014
Education
DePaul University 2011 — 2014
Accounting
Eastern Illinois University 1997 — 2001
Bachelor's Degree