Advanced Call Center Technologies, LLC
Industry: Company
DescriptionFounded: 1996 Parent organization: Acct Holdings LLC
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Advanced Call Center Technologies, LLC Employees
Employee
Years
Job
Industry
Kendyl Peebles Kendyl Peebles's Advanced Call Center Technologies, LLC Experience July 2015 - Present
Job IT Manager, specializing in small IT Departments of 15 people supporting mid sized enterprise business.
Industry Information Technology and Services
Experience
Advanced Call Center Technologies, LLC July 2015 - Present
Advanced Call Center Technologies, LLC June 2015 - July 2015
Journey Group April 2013 - September 2014
Clancy & Theys Construction Company August 2000 - April 2013
Network Computing Solutions, Inc. December 1997 - July 2000
Lockheed Martin Services July 1997 - January 1998
Skills
Vendor Management, IT Management, Business Analysis, Team Leadership, Disaster Recovery, Linux, Windows, Information Technology, VMware, SharePoint, Management, Budgets, Visio, Leadership, Integration, Project Planning, Software Documentation, Technical Support, IT Strategy, Strategy, Project Management, Virtualization, Networking, Software Development, MS Project, IT Service Management, Strategic Planning, Microsoft SQL Server, Cloud Computing, Analysis, Network Administration, Security, Data Center, System Deployment, Microsoft Exchange, Consulting, Hardware, Process Improvement, Active Directory, Microsoft Office, Account Management, Program Management, SaaS, CRM, Troubleshooting, Network Security, Windows Server, Enterprise Software, System Administration, Managed Services
Education
East Tennessee State University 1981 — 1984
Comp/Sci
University of Tennessee-Knoxville 1980 — 1981
Advanced Call Center Technologies, LLC July 2015 - Present
Advanced Call Center Technologies, LLC June 2015 - July 2015
Journey Group April 2013 - September 2014
Clancy & Theys Construction Company August 2000 - April 2013
Network Computing Solutions, Inc. December 1997 - July 2000
Lockheed Martin Services July 1997 - January 1998
Skills
Vendor Management, IT Management, Business Analysis, Team Leadership, Disaster Recovery, Linux, Windows, Information Technology, VMware, SharePoint, Management, Budgets, Visio, Leadership, Integration, Project Planning, Software Documentation, Technical Support, IT Strategy, Strategy, Project Management, Virtualization, Networking, Software Development, MS Project, IT Service Management, Strategic Planning, Microsoft SQL Server, Cloud Computing, Analysis, Network Administration, Security, Data Center, System Deployment, Microsoft Exchange, Consulting, Hardware, Process Improvement, Active Directory, Microsoft Office, Account Management, Program Management, SaaS, CRM, Troubleshooting, Network Security, Windows Server, Enterprise Software, System Administration, Managed Services
Education
East Tennessee State University 1981 — 1984
Comp/Sci
University of Tennessee-Knoxville 1980 — 1981
Eric Bolus Eric Bolus's Advanced Call Center Technologies, LLC Experience October 2013 - May 2014
Job Customer Contact Specialist
Industry Security and Investigations
Experience
Health Net October 2014 - December 2014
MAXIMUS June 2014 - October 2014
Advanced Call Center Technologies, LLC October 2013 - May 2014
Advanced Call Center Technologies May 2013 - October 2013
Landmark Distributors May 2013 - June 2013
EML Transport LLC July 2007 - February 2009
AAFES May 2008 - September 2008
Skills
Office Administration, Loss Prevention, Customer Service, Outlook, Computer/Technical..., Asset Protection, Inventory Control, Digital Photography, Portrait Photography, Travel Photography, Sales, Access, Microsoft Excel, PowerPoint, Microsoft Word, Electronics (Cellphone..., Warehouse Control, Videographer, Solar Power, Webconferencing, Video Installation
Education
AMRA Cellphone Repair Inc. 2005 — 2006
Vocational, Cellphone Repair, 3
Jose Rizal University 2005 — 2006
Undergraduate, Communication and Media Studies
New Era University 2000 — 2003
Undergraduate, Evangelical Ministry
New Era University, Quezon City 2000 — 2003
Undergraduate, College of Evangelical Ministry
American River College 2000 — 2002
Associate's degree, General Education
Health Net October 2014 - December 2014
MAXIMUS June 2014 - October 2014
Advanced Call Center Technologies, LLC October 2013 - May 2014
Advanced Call Center Technologies May 2013 - October 2013
Landmark Distributors May 2013 - June 2013
EML Transport LLC July 2007 - February 2009
AAFES May 2008 - September 2008
Skills
Office Administration, Loss Prevention, Customer Service, Outlook, Computer/Technical..., Asset Protection, Inventory Control, Digital Photography, Portrait Photography, Travel Photography, Sales, Access, Microsoft Excel, PowerPoint, Microsoft Word, Electronics (Cellphone..., Warehouse Control, Videographer, Solar Power, Webconferencing, Video Installation
Education
AMRA Cellphone Repair Inc. 2005 — 2006
Vocational, Cellphone Repair, 3
Jose Rizal University 2005 — 2006
Undergraduate, Communication and Media Studies
New Era University 2000 — 2003
Undergraduate, Evangelical Ministry
New Era University, Quezon City 2000 — 2003
Undergraduate, College of Evangelical Ministry
American River College 2000 — 2002
Associate's degree, General Education
Scott M. Deery Scott M. Deery's Advanced Call Center Technologies, LLC Experience June 2015 - Present
Job President and CEO at Deery Consulting Group, Inc
Industry Financial Services
Experience
Advanced Call Center Technologies, LLC June 2015 - Present
Deery Consulting Group, Inc May 2015 - Present
Transworld Systems December 1990 - April 2015
Skills
Accounts Receivable, Debt Collection, P&L Management, Call Center, Operations Management, Team Building, Process Improvement, Compliance, Leadership Development, New Business Development, Strategic Planning, Team Leadership, Coaching, Business Strategy, Change Management, Budgeting, Client Retention, Business Planning, Call Centers, Budgets, Executive Management, Recruiting, Vendor Management, Customer Retention
Education
Eckerd College 1986 — 1990
BA, Business Management
Advanced Call Center Technologies, LLC June 2015 - Present
Deery Consulting Group, Inc May 2015 - Present
Transworld Systems December 1990 - April 2015
Skills
Accounts Receivable, Debt Collection, P&L Management, Call Center, Operations Management, Team Building, Process Improvement, Compliance, Leadership Development, New Business Development, Strategic Planning, Team Leadership, Coaching, Business Strategy, Change Management, Budgeting, Client Retention, Business Planning, Call Centers, Budgets, Executive Management, Recruiting, Vendor Management, Customer Retention
Education
Eckerd College 1986 — 1990
BA, Business Management
Jamillah Seraaj Jamillah Seraaj's Advanced Call Center Technologies, LLC Experience August 2014 - August 2015
Job Account Representative at Advanced Call Center Technologies, LLC
Industry Retail
Experience
Salon Coiffure October 2011 - Present
Advanced Call Center Technologies, LLC August 2014 - August 2015
TNT Global Managementt May 2013 - July 2014
McDonald's Corporation May 2011 - August 2011
Follett Higher Education Group January 2008 - June 2008
UC Berkeley February 2007 - December 2007
Skills
Sales, Fax, Microsoft Office, Faxing, WPM 45+
Education
Paul Mitchell the school - Sacramento 2013 — 2015
Cosmetology, Cosmetology/Cosmetologist, General
Georgia Perimeter College
Sacramento City College
Western Career College
Medical/Clinical Assistant
Salon Coiffure October 2011 - Present
Advanced Call Center Technologies, LLC August 2014 - August 2015
TNT Global Managementt May 2013 - July 2014
McDonald's Corporation May 2011 - August 2011
Follett Higher Education Group January 2008 - June 2008
UC Berkeley February 2007 - December 2007
Skills
Sales, Fax, Microsoft Office, Faxing, WPM 45+
Education
Paul Mitchell the school - Sacramento 2013 — 2015
Cosmetology, Cosmetology/Cosmetologist, General
Georgia Perimeter College
Sacramento City College
Western Career College
Medical/Clinical Assistant
Morgan Sheets Morgan Sheets's Advanced Call Center Technologies, LLC Experience November 2014 - January 2015
Job Baker at Dunkin Donuts
Industry Veterinary
Experience
Dunkin Donuts January 2015 - Present
Northeast State Community College August 2010 - Present
Advanced Call Center Technologies, LLC November 2014 - January 2015
Jim's Truck and Trailer Repair July 2012 - January 2013
SBK Animal Center August 2011 - November 2011
Fireworks Supermarket May 2011 - August 2011
The Pet Cove March 2010 - October 2010
Skills
Time Management, Customer Service, Sales, Dogs, Retail, Small Business, Accounting, Bookkeeping, Healthcare, Purchasing, Research, Public Speaking, Data Entry, Community Outreach, Event Planning, PowerPoint, Microsoft Word, Microsoft Office, Fundraising, Critical Thinking, Animal Care
Education
Northeast State Community College 2010 — 2015
Nursing
Sullivan Central High School 2006 — 2010
High School Diploma, Nursing
Dunkin Donuts January 2015 - Present
Northeast State Community College August 2010 - Present
Advanced Call Center Technologies, LLC November 2014 - January 2015
Jim's Truck and Trailer Repair July 2012 - January 2013
SBK Animal Center August 2011 - November 2011
Fireworks Supermarket May 2011 - August 2011
The Pet Cove March 2010 - October 2010
Skills
Time Management, Customer Service, Sales, Dogs, Retail, Small Business, Accounting, Bookkeeping, Healthcare, Purchasing, Research, Public Speaking, Data Entry, Community Outreach, Event Planning, PowerPoint, Microsoft Word, Microsoft Office, Fundraising, Critical Thinking, Animal Care
Education
Northeast State Community College 2010 — 2015
Nursing
Sullivan Central High School 2006 — 2010
High School Diploma, Nursing
AJ Rose's Advanced Call Center Technologies, LLC Experience May 2015 - Present
Job Communications Specialist
Industry Public Relations and Communications
Experience
Skywatch Communications February 2007 - Present
Advanced Call Center Technologies, LLC May 2015 - Present
WEMB/WXIS, Inc. November 2004 - November 2014
Underfoot Films April 2011 - September 2014
Black Lotus Productions / AYU July 2009 - March 2011
Broken Hearts Ministries December 1994 - April 2010
Goodwill Industries International 2002 - November 2004
Gordons Jewelry Inc December 2002 - November 2003
Food City 2000 - 2003
Waffle House, Inc. September 2001 - January 2002
Skills
Public Relations, Advertising, Online Advertising, Fundraising, Event Planning, Public Speaking, Editing, Social Media, Research, Event Management, Social Networking, Management, Media Relations, Marketing Communications, Community Outreach, Volunteer Management, Program Development, News Writing, Breaking News, News, Journalism, Project Management, Proofreading, Writing, Non-profits, Creative Writing, Television, Broadcast, Blogging, Copy Editing, Film, Video, Radio Broadcasting, Nonprofits, Facebook, Marketing, Copywriting, Social Media Marketing, Customer Service
Education
East Tennessee State University
Berea College
Skywatch Communications February 2007 - Present
Advanced Call Center Technologies, LLC May 2015 - Present
WEMB/WXIS, Inc. November 2004 - November 2014
Underfoot Films April 2011 - September 2014
Black Lotus Productions / AYU July 2009 - March 2011
Broken Hearts Ministries December 1994 - April 2010
Goodwill Industries International 2002 - November 2004
Gordons Jewelry Inc December 2002 - November 2003
Food City 2000 - 2003
Waffle House, Inc. September 2001 - January 2002
Skills
Public Relations, Advertising, Online Advertising, Fundraising, Event Planning, Public Speaking, Editing, Social Media, Research, Event Management, Social Networking, Management, Media Relations, Marketing Communications, Community Outreach, Volunteer Management, Program Development, News Writing, Breaking News, News, Journalism, Project Management, Proofreading, Writing, Non-profits, Creative Writing, Television, Broadcast, Blogging, Copy Editing, Film, Video, Radio Broadcasting, Nonprofits, Facebook, Marketing, Copywriting, Social Media Marketing, Customer Service
Education
East Tennessee State University
Berea College
Irene Toro Irene Toro's Advanced Call Center Technologies, LLC Experience October 2014 - April 2015
Job Attended Carrington College CaliforniaCitrus Heights
Industry Health, Wellness and Fitness
Experience
Advanced Call Center Technologies, LLC October 2014 - April 2015
Roseville Cardiology Med Assoc August 2014 - September 2014
The Buckle, Inc. July 2014 - August 2014
California Sun October 2013 - July 2014
Door-Mart Garage Doors April 2013 - July 2013
El Pollo Loco January 2013 - April 2013
McDonalds January 2013 - April 2013
Skills
Sales, Pricing, Credit, Cashiering, Customer Service, Time Management, Retail, Inventory Management, Customer Satisfaction, Retail Sales, Cash Register, Merchandising, Data Entry, Telephone Skills, Microsoft Word, PowerPoint
Education
Carrington College California-Citrus Heights 2014 — 2014
Carrington College California
Advanced Call Center Technologies, LLC October 2014 - April 2015
Roseville Cardiology Med Assoc August 2014 - September 2014
The Buckle, Inc. July 2014 - August 2014
California Sun October 2013 - July 2014
Door-Mart Garage Doors April 2013 - July 2013
El Pollo Loco January 2013 - April 2013
McDonalds January 2013 - April 2013
Skills
Sales, Pricing, Credit, Cashiering, Customer Service, Time Management, Retail, Inventory Management, Customer Satisfaction, Retail Sales, Cash Register, Merchandising, Data Entry, Telephone Skills, Microsoft Word, PowerPoint
Education
Carrington College California-Citrus Heights 2014 — 2014
Carrington College California
Jon Banta Jon Banta's Advanced Call Center Technologies, LLC Experience October 2014 - Present
Job at ACT
Industry Management Consulting
Experience
Advanced Call Center Technologies, LLC October 2014 - Present
OptumRx January 2013 - 2014
Comfort Keepers January 2013 - March 2013
SelectQuote Auto & Home Insurance Services August 2012 - January 2013
Convergys October 2010 - August 2012
Affinitas November 2001 - May 2010
Affinitas October 2001 - May 2010
Skills
Insurance, CMA, certified nurse aide, Management, Workforce Management, Microsoft Office, Microsoft Excel, Microsoft Word, Training, Sales, Account Management, Team Building, Operations Management, Team Leadership, Salesforce.com, Coaching, Call Centers, Strategic Planning, Medicare, Customer Experience, Employee Relations, PowerPoint, Performance Management, Business Planning
Education
Metropolitan community college 2013 — 2014
Healthcare administration
Neosho County Community College
CNA/CMA, Nursing Science
University of Kansas
Pre-Medicine/Pre-Medical Studies
Advanced Call Center Technologies, LLC October 2014 - Present
OptumRx January 2013 - 2014
Comfort Keepers January 2013 - March 2013
SelectQuote Auto & Home Insurance Services August 2012 - January 2013
Convergys October 2010 - August 2012
Affinitas November 2001 - May 2010
Affinitas October 2001 - May 2010
Skills
Insurance, CMA, certified nurse aide, Management, Workforce Management, Microsoft Office, Microsoft Excel, Microsoft Word, Training, Sales, Account Management, Team Building, Operations Management, Team Leadership, Salesforce.com, Coaching, Call Centers, Strategic Planning, Medicare, Customer Experience, Employee Relations, PowerPoint, Performance Management, Business Planning
Education
Metropolitan community college 2013 — 2014
Healthcare administration
Neosho County Community College
CNA/CMA, Nursing Science
University of Kansas
Pre-Medicine/Pre-Medical Studies
Dawn C. Van Horn's Advanced Call Center Technologies, LLC Experience April 2015 - July 2015
Job Director of Human Resources for the City of Junction City
Industry Government Administration
Experience
City of Junction City July 2015 - Present
Advanced Call Center Technologies, LLC April 2015 - July 2015
U.S. Department of Veterans Affairs February 2015 - March 2015
U.S. Department of Veterans Affairs August 2014 - February 2015
Leiszler Oil Company February 2014 - April 2014
Kansas Department of Commerce January 2012 - February 2014
US Army January 2005 - February 2012
Nationwide Money Services, Inc./Global Axcess Corporation January 2000 - January 2005
Skills
Training, Government, Leadership Development, Military, Team Building, Leadership, Management, Military Experience, Policy, Government Contracting, Program Management, Microsoft Office, Employee Relations, Conflict Resolution, Team Leadership, National Security, Project Planning, Personnel Management, Outlook, Project Management, Inventory Management, Microsoft Excel, Sales, Contract Negotiation, Wine Tasting, Wineries, Wine Tours
Education
Kansas State University 2012 — 2013
Bachelor's degree, Social Sciences, 3.2
University of the Incarnate 2005 — 2008
2008Associates, General Studies
City of Junction City July 2015 - Present
Advanced Call Center Technologies, LLC April 2015 - July 2015
U.S. Department of Veterans Affairs February 2015 - March 2015
U.S. Department of Veterans Affairs August 2014 - February 2015
Leiszler Oil Company February 2014 - April 2014
Kansas Department of Commerce January 2012 - February 2014
US Army January 2005 - February 2012
Nationwide Money Services, Inc./Global Axcess Corporation January 2000 - January 2005
Skills
Training, Government, Leadership Development, Military, Team Building, Leadership, Management, Military Experience, Policy, Government Contracting, Program Management, Microsoft Office, Employee Relations, Conflict Resolution, Team Leadership, National Security, Project Planning, Personnel Management, Outlook, Project Management, Inventory Management, Microsoft Excel, Sales, Contract Negotiation, Wine Tasting, Wineries, Wine Tours
Education
Kansas State University 2012 — 2013
Bachelor's degree, Social Sciences, 3.2
University of the Incarnate 2005 — 2008
2008Associates, General Studies
Karen Gammon Karen Gammon's Advanced Call Center Technologies, LLC Experience May 2014 - August 2014
Job Tax analyst at Indiana dept.of revenue
Industry Hospitality
Experience
Advanced Call Center Technologies, LLC May 2014 - August 2014
Wall & Associates Inc. November 2012 - November 2013
mountain empire oil dba roadrunner markets April 2011 - July 2012
Motel 6 2008 - 2011
Skills
Microsoft Office, Customer Service, PowerPoint, Customer Satisfaction, Management, Hospitality, Hospitality Management, Hotels, Hospitality Industry, Restaurants, Hotel Management, Catering, Budgets, Team Building
Education
Harrison College-Anderson 2010 — 2014
Associate of Arts and Sciences (A.A.S.), Criminal Justice and Corrections, 2.8
chesterton high school 1979 — 1983
high school diploma
Advanced Call Center Technologies, LLC May 2014 - August 2014
Wall & Associates Inc. November 2012 - November 2013
mountain empire oil dba roadrunner markets April 2011 - July 2012
Motel 6 2008 - 2011
Skills
Microsoft Office, Customer Service, PowerPoint, Customer Satisfaction, Management, Hospitality, Hospitality Management, Hotels, Hospitality Industry, Restaurants, Hotel Management, Catering, Budgets, Team Building
Education
Harrison College-Anderson 2010 — 2014
Associate of Arts and Sciences (A.A.S.), Criminal Justice and Corrections, 2.8
chesterton high school 1979 — 1983
high school diploma
Nisha Brown Nisha Brown's Advanced Call Center Technologies, LLC Experience July 2010 - Present
Job Operations/Call Center Supervisor at Advanced Call Center Technologies, LLC
Industry Outsourcing/Offshoring
Experience
Advanced Call Center Technologies, LLC July 2010 - Present
Walmart April 2009 - March 2010
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, Sales, Leadership, Project Management, Customer Service..., Human Resources, Conflict Management, Standards Compliance, Interpersonal Skills, Training and Developing
Education
American River College
Associate's degree, Business Administration, Management and Operations
Advanced Call Center Technologies, LLC July 2010 - Present
Walmart April 2009 - March 2010
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, Sales, Leadership, Project Management, Customer Service..., Human Resources, Conflict Management, Standards Compliance, Interpersonal Skills, Training and Developing
Education
American River College
Associate's degree, Business Administration, Management and Operations
Edith Eichler Edith Eichler's Advanced Call Center Technologies, LLC Experience May 2014 - Present
Job Payroll Supervisor at Advanced Call Center Technologies, LLC
Industry Accounting
Experience
Advanced Call Center Technologies, LLC May 2014 - Present
Advanced Call Center Technologies September 2010 - May 2014
Skills
Payroll, Benefits Administration, HRIS, Employee Benefits, Performance Management, Employee Relations, ADP Payroll, Interviews, Call Centers, Customer Service, Microsoft Office, Deferred Compensation, Recruiting, Process Improvement, Team Building, Budgets
Education
Milligan College 2012 — 2015
Bachelor’s Degree, Business Administration, 4.0
Advanced Call Center Technologies, LLC May 2014 - Present
Advanced Call Center Technologies September 2010 - May 2014
Skills
Payroll, Benefits Administration, HRIS, Employee Benefits, Performance Management, Employee Relations, ADP Payroll, Interviews, Call Centers, Customer Service, Microsoft Office, Deferred Compensation, Recruiting, Process Improvement, Team Building, Budgets
Education
Milligan College 2012 — 2015
Bachelor’s Degree, Business Administration, 4.0
Sarah Broxton Sarah Broxton's Advanced Call Center Technologies, LLC Experience May 2012 - September 2012
Job Face life with a positive attitude and never give up your goals no matter how long it takes.
Industry Health, Wellness and Fitness
Experience
The Washington Post September 2014 - January 2015
Michael S Neall & Associates August 2013 - September 2014
Papa John's Pizza September 2012 - November 2012
Advanced Call Center Technologies, LLC May 2012 - September 2012
PAPA JOHN'S PIZZA February 2009 - June 2010
Skills
Customer Service, Management, Sales, Microsoft Word, Microsoft Office
Education
Anne Arundel Community College 2015 — 2015
CNA/GNA, Geriatric Nurse/Nursing
Penn Foster Career School 2010 — 2011
Career Diploma, Pharmacy Technician/Assistant
The Washington Post September 2014 - January 2015
Michael S Neall & Associates August 2013 - September 2014
Papa John's Pizza September 2012 - November 2012
Advanced Call Center Technologies, LLC May 2012 - September 2012
PAPA JOHN'S PIZZA February 2009 - June 2010
Skills
Customer Service, Management, Sales, Microsoft Word, Microsoft Office
Education
Anne Arundel Community College 2015 — 2015
CNA/GNA, Geriatric Nurse/Nursing
Penn Foster Career School 2010 — 2011
Career Diploma, Pharmacy Technician/Assistant
Oksana Zakharchenko's Advanced Call Center Technologies, LLC Experience April 2013 - April 2014
Job Volunteer @Billings TrailNet – a nonprofit organization
Industry Public Relations and Communications
Experience
BikeNet May 2015 - Present
University Honors Program May 2015 - July 2015
The Soup Place, Inc. September 2014 - February 2015
Starbucks May 2014 - August 2014
Advanced Call Center Technologies, LLC April 2013 - April 2014
The Soup Place, Inc. March 2011 - February 2013
J. Jill July 2008 - June 2010
Skills
Management, Team Building, Team Leadership, Social Media Marketing, Social Media..., Intercultural..., Interpersonal..., Organizational &..., Press Releases, Facebook Marketing, Twitter, YouTube, Content Development, Content Strategy, Communications Planning, Sales Planning, Customer Service, SWOT analysis, Relationship Building, Positive Work..., Tenacious Work Ethic, Foreign Languages, Russian, Ukrainian, Productivity Coaching, Primary Research, Survey Design, Secondary Research, Event Planning, Public Relations, Microsoft Office, HootSuite, WordPress, ADP Payroll, People Management, Report Preparation, Instagram, Constant Contact, SurveyMonkey
Education
Montana State University-Billings 2011 — 2015
Bachelor's Degree, Public Relations/Image Management
BikeNet May 2015 - Present
University Honors Program May 2015 - July 2015
The Soup Place, Inc. September 2014 - February 2015
Starbucks May 2014 - August 2014
Advanced Call Center Technologies, LLC April 2013 - April 2014
The Soup Place, Inc. March 2011 - February 2013
J. Jill July 2008 - June 2010
Skills
Management, Team Building, Team Leadership, Social Media Marketing, Social Media..., Intercultural..., Interpersonal..., Organizational &..., Press Releases, Facebook Marketing, Twitter, YouTube, Content Development, Content Strategy, Communications Planning, Sales Planning, Customer Service, SWOT analysis, Relationship Building, Positive Work..., Tenacious Work Ethic, Foreign Languages, Russian, Ukrainian, Productivity Coaching, Primary Research, Survey Design, Secondary Research, Event Planning, Public Relations, Microsoft Office, HootSuite, WordPress, ADP Payroll, People Management, Report Preparation, Instagram, Constant Contact, SurveyMonkey
Education
Montana State University-Billings 2011 — 2015
Bachelor's Degree, Public Relations/Image Management
James Edington's Advanced Call Center Technologies, LLC Experience July 2014 - May 2015
Job Senior Account Manager at CPACinc
Industry Information Technology and Services
Experience
CPACinc July 2015 - Present
Advanced Call Center Technologies, LLC July 2014 - May 2015
Digital Solutions Group January 2010 - July 2014
M86 Security, now part of Trustwave March 2004 - December 2009
M86 Security, now part of Trustwave March 2004 - January 2007
Public Motors January 2002 - March 2004
NCO Customer Management, Inc. January 1999 - January 2002
Skills
Cloud Computing, SaaS, Information Technology, Channel Sales, New Business Development, Enterprise Software, Business Development, Management, Sales Operations, Lead Generation, Sales Process, Solution Selling, E-commerce, Direct Sales, Marketing Strategy, Sales Management, Strategic Partnerships, Salesforce.com, Advertising Sales, Web Analytics, Channel Partners, Business Analysis, Partner Management, SEO, International Sales, Online Advertising, Microsoft Technologies, Web Analytics..., Employee Training, Online Marketing, Team Building, Product Marketing, Customer Service, Web 2.0, Web Marketing, Telemarketing, Sales, CRM, Marketing, Account Management, Training, Forecasting, Start-ups, PPC
Education
Keller Graduate School of Management of DeVry University 2004 — 2008
Business Administration and Management, General
CPACinc July 2015 - Present
Advanced Call Center Technologies, LLC July 2014 - May 2015
Digital Solutions Group January 2010 - July 2014
M86 Security, now part of Trustwave March 2004 - December 2009
M86 Security, now part of Trustwave March 2004 - January 2007
Public Motors January 2002 - March 2004
NCO Customer Management, Inc. January 1999 - January 2002
Skills
Cloud Computing, SaaS, Information Technology, Channel Sales, New Business Development, Enterprise Software, Business Development, Management, Sales Operations, Lead Generation, Sales Process, Solution Selling, E-commerce, Direct Sales, Marketing Strategy, Sales Management, Strategic Partnerships, Salesforce.com, Advertising Sales, Web Analytics, Channel Partners, Business Analysis, Partner Management, SEO, International Sales, Online Advertising, Microsoft Technologies, Web Analytics..., Employee Training, Online Marketing, Team Building, Product Marketing, Customer Service, Web 2.0, Web Marketing, Telemarketing, Sales, CRM, Marketing, Account Management, Training, Forecasting, Start-ups, PPC
Education
Keller Graduate School of Management of DeVry University 2004 — 2008
Business Administration and Management, General
Ronnisha Duncombe Ronnisha Duncombe's Advanced Call Center Technologies, LLC Experience August 2011 - February 2012
Job Published Licensed Cosmetologist
Industry Cosmetics
Experience
Creative Brush One Salon March 2015 - Present
Advanced Call Center Technologies, LLC August 2011 - February 2012
Wachovia Bank October 2008 - September 2009
ExxonMobil December 2007 - October 2008
South Florida Workforce/SER March 2004 - July 2007
Skills
Accounts Receivable, Self-confidence, Accounts Payable, Human Resources, Microsoft Excel, Finance, Analytical Skills, Leadership, Account Reconciliation, Financial Analysis, Banking, Financial Statements, Cash Management, Financial Reporting, Auditing, Accounting
Education
Marinello Schools of Beauty-Sacramento 2014 — 2015
certificate, Cosmetology/Cosmetologist, General
American River College 2011 — 2012
Associate's Degree, Legal Assistant/Paralegal
MTI College 2010 — 2011
Accounting Diploma, Accounting
Creative Brush One Salon March 2015 - Present
Advanced Call Center Technologies, LLC August 2011 - February 2012
Wachovia Bank October 2008 - September 2009
ExxonMobil December 2007 - October 2008
South Florida Workforce/SER March 2004 - July 2007
Skills
Accounts Receivable, Self-confidence, Accounts Payable, Human Resources, Microsoft Excel, Finance, Analytical Skills, Leadership, Account Reconciliation, Financial Analysis, Banking, Financial Statements, Cash Management, Financial Reporting, Auditing, Accounting
Education
Marinello Schools of Beauty-Sacramento 2014 — 2015
certificate, Cosmetology/Cosmetologist, General
American River College 2011 — 2012
Associate's Degree, Legal Assistant/Paralegal
MTI College 2010 — 2011
Accounting Diploma, Accounting
Hilda Moon Hilda Moon's Advanced Call Center Technologies, LLC Experience January 2011 - September 2012
Job Customer Service Representative
Industry Retail
Experience
Raleys September 2012 - Present
Advanced Call Center Technologies, LLC January 2011 - September 2012
Skills
Customer Service, Quality Assurance, Administrative..., Banking, Organization Skills, Retail, Inventory Control, Inventory Management, Store Management, Sales, Grocery, Time Management, Microsoft Excel
Education
Tuskegee University 2007 — 2009
Animal Sciences
Chaparral High School 2003 — 2007
Advanced Diploma, 9-12
Raleys September 2012 - Present
Advanced Call Center Technologies, LLC January 2011 - September 2012
Skills
Customer Service, Quality Assurance, Administrative..., Banking, Organization Skills, Retail, Inventory Control, Inventory Management, Store Management, Sales, Grocery, Time Management, Microsoft Excel
Education
Tuskegee University 2007 — 2009
Animal Sciences
Chaparral High School 2003 — 2007
Advanced Diploma, 9-12
Levi Powers Levi Powers's Advanced Call Center Technologies, LLC Experience January 2012 - December 2012
Job General Manager at J. E. Davis Enterpeises
Industry Restaurants
Experience
McDonalds - J. E. Davis Enterpeises November 2014 - Present
Pals Sudden Service March 2013 - October 2014
Advanced Call Center Technologies, LLC January 2012 - December 2012
GIESSE Group North America March 2011 - November 2012
Education
Northeast State Community College 2004 — 2006
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician
Sullivan central high school 2000 — 2004
Diploma
McDonalds - J. E. Davis Enterpeises November 2014 - Present
Pals Sudden Service March 2013 - October 2014
Advanced Call Center Technologies, LLC January 2012 - December 2012
GIESSE Group North America March 2011 - November 2012
Education
Northeast State Community College 2004 — 2006
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician
Sullivan central high school 2000 — 2004
Diploma
Allison Kaserman Allison Kaserman's Advanced Call Center Technologies, LLC Experience July 2011 - November 2011
Job Closings Manager
Industry Real Estate
Experience
Keller Williams Realty, Inc. March 2013 - March 2015
Tutor.com April 2012 - November 2013
LearnIt Online December 2012 - March 2013
Textbroker.com March 2012 - March 2013
Elance.com March 2012 - March 2013
American Greetings June 2012 - November 2012
Bankers Conseco Life Insurance Company December 2011 - March 2012
Advanced Call Center Technologies, LLC July 2011 - November 2011
Unicoi County Middle School August 2010 - May 2011
East Tennessee State University March 2009 - August 2009
Skills
Organization Skills, Planning, Checklists, Administrative..., Real Estate Transactions, First Time Home Buyers, Single Family Homes, New Home Sales, Listings, Google Drive, Google Docs, Editing, Writing, Virtual Administrative..., Skype, Buyers, Sellers, Report Writing, Creative Writing, Real Estate, Condos, Buyer Representation, New Homes, Microsoft Office, Problem Solving, Collaborative Problem..., Foreclosures, Dropbox
Education
East Tennessee State University 2008 — 2010
Master of Arts (MA), Middle School Education, 4.0
Appalachian State University 2002 — 2006
Bachelor of Arts (BA), English Language and Literature/Letters, 3.96
Keller Williams Realty, Inc. March 2013 - March 2015
Tutor.com April 2012 - November 2013
LearnIt Online December 2012 - March 2013
Textbroker.com March 2012 - March 2013
Elance.com March 2012 - March 2013
American Greetings June 2012 - November 2012
Bankers Conseco Life Insurance Company December 2011 - March 2012
Advanced Call Center Technologies, LLC July 2011 - November 2011
Unicoi County Middle School August 2010 - May 2011
East Tennessee State University March 2009 - August 2009
Skills
Organization Skills, Planning, Checklists, Administrative..., Real Estate Transactions, First Time Home Buyers, Single Family Homes, New Home Sales, Listings, Google Drive, Google Docs, Editing, Writing, Virtual Administrative..., Skype, Buyers, Sellers, Report Writing, Creative Writing, Real Estate, Condos, Buyer Representation, New Homes, Microsoft Office, Problem Solving, Collaborative Problem..., Foreclosures, Dropbox
Education
East Tennessee State University 2008 — 2010
Master of Arts (MA), Middle School Education, 4.0
Appalachian State University 2002 — 2006
Bachelor of Arts (BA), English Language and Literature/Letters, 3.96
Dawna Chisolm Dawna Chisolm's Advanced Call Center Technologies, LLC Experience May 2014 - January 2015
Job
Industry Information Technology and Services
Experience
AT&T March 2015 - Present
Advanced Call Center Technologies, LLC May 2014 - January 2015
Hostgator.com June 2011 - June 2013
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Human Resources
Education
ITT Technical Institute-Houston West 2008 — 2010
Associate of Applied Science in Information Technology-Computer Network Systems, Computer and Information Sciences and Support Services
AT&T March 2015 - Present
Advanced Call Center Technologies, LLC May 2014 - January 2015
Hostgator.com June 2011 - June 2013
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Human Resources
Education
ITT Technical Institute-Houston West 2008 — 2010
Associate of Applied Science in Information Technology-Computer Network Systems, Computer and Information Sciences and Support Services
Eusebio Mendoza Eusebio Mendoza's Advanced Call Center Technologies, LLC Experience May 2014 - August 2014
Job Customer Service Associate at CUTCO Cutlery
Industry Information Technology and Services
Experience
CUTCO Cutlery July 2015 - Present
Advanced Call Center Technologies, LLC May 2014 - August 2014
CONVERGYS CORP December 2011 - February 2012
Skills
Information Security, Network Security..., Computer Repair
Education
The University of Texas Rio Grande Valley 2015 — 2016
Information Systems, Senior
The University of Texas-Pan American 2010 — 2015
Information Systems, Computer Science, Senior
Harlingen High School South
CUTCO Cutlery July 2015 - Present
Advanced Call Center Technologies, LLC May 2014 - August 2014
CONVERGYS CORP December 2011 - February 2012
Skills
Information Security, Network Security..., Computer Repair
Education
The University of Texas Rio Grande Valley 2015 — 2016
Information Systems, Senior
The University of Texas-Pan American 2010 — 2015
Information Systems, Computer Science, Senior
Harlingen High School South
Bryant Bales Bryant Bales's Advanced Call Center Technologies, LLC Experience July 2010 - October 2011
Job Business Analyst/Management Consultant
Industry Management Consulting
Experience
HealthStream February 2015 - Present
Travelers May 2012 - September 2014
Verizon Wireless November 2011 - May 2012
Advanced Call Center Technologies, LLC July 2010 - October 2011
Skills
Leadership, Teamwork, Public Speaking, Customer Service, Process Improvement, Strategic Planning, Analysis, Project Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Budgets, Property & Casualty...
Education
East Tennessee State University 2006 — 2010
Bachelor's Degree, Business Administration
HealthStream February 2015 - Present
Travelers May 2012 - September 2014
Verizon Wireless November 2011 - May 2012
Advanced Call Center Technologies, LLC July 2010 - October 2011
Skills
Leadership, Teamwork, Public Speaking, Customer Service, Process Improvement, Strategic Planning, Analysis, Project Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Budgets, Property & Casualty...
Education
East Tennessee State University 2006 — 2010
Bachelor's Degree, Business Administration
Araceli Ayon Araceli Ayon's Advanced Call Center Technologies, LLC Experience November 2009 - Present
Job Training Manager at ACT
Industry Consumer Services
Experience
Advanced Call Center Technologies, LLC November 2009 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Training, Research, Business Development, Customer Service, Team Building, Coaching, Team Leadership, Performance Management, English, Photoshop
Education
University of Laverne 2009 — 2017
Undergraduate Organizational Management, Organizational Leadership
Everest College-Ontario 2007 — 2008
Associate of Science (A.S.), Business Administration and Management, General
Advanced Call Center Technologies, LLC November 2009 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Training, Research, Business Development, Customer Service, Team Building, Coaching, Team Leadership, Performance Management, English, Photoshop
Education
University of Laverne 2009 — 2017
Undergraduate Organizational Management, Organizational Leadership
Everest College-Ontario 2007 — 2008
Associate of Science (A.S.), Business Administration and Management, General
Brian Betancourt Brian Betancourt's Advanced Call Center Technologies, LLC Experience August 2013 - March 2014
Job Lead Technician at Illinois Wholesale Cash Register
Industry Computer Hardware
Experience
Illinois Wholesale Cash Register January 2015 - Present
Manpower May 2014 - January 2015
Advanced Call Center Technologies, LLC August 2013 - March 2014
Skills
Computer Hardware, Troubleshooting, Hardware, Windows, Networking, Business Coordination, Leadership, Training, Employee Training, Desktop Application..., Customer Service, Professional...
Education
Rio Hondo High School 2012 — 2013
Computer Systems Institute
Computer Networking, 4.0
Illinois Wholesale Cash Register January 2015 - Present
Manpower May 2014 - January 2015
Advanced Call Center Technologies, LLC August 2013 - March 2014
Skills
Computer Hardware, Troubleshooting, Hardware, Windows, Networking, Business Coordination, Leadership, Training, Employee Training, Desktop Application..., Customer Service, Professional...
Education
Rio Hondo High School 2012 — 2013
Computer Systems Institute
Computer Networking, 4.0
Ashley Pendleton Ashley Pendleton's Advanced Call Center Technologies, LLC Experience January 2015 - Present
Job Classified Advertising & Inside Sales at Kingsport Times News/Johnson City Press
Industry Consumer Services
Experience
Kingsport Times News/Johnson City Press April 2015 - Present
Advanced Call Center Technologies, LLC January 2015 - Present
The Cash Company March 2010 - January 2015
Citi January 2005 - March 2010
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, Photoshop, Accounting, Administration, Customer Satisfaction, Customer Service, Data Entry, Invoicing, Office Management, Team Building, Finance
Education
Volunteer High School 2000 — 2004
Honors diploma, General Studies
East Tennessee State University
General Studies
Kingsport Times News/Johnson City Press April 2015 - Present
Advanced Call Center Technologies, LLC January 2015 - Present
The Cash Company March 2010 - January 2015
Citi January 2005 - March 2010
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, Photoshop, Accounting, Administration, Customer Satisfaction, Customer Service, Data Entry, Invoicing, Office Management, Team Building, Finance
Education
Volunteer High School 2000 — 2004
Honors diploma, General Studies
East Tennessee State University
General Studies
Natalie Wayman Natalie Wayman's Advanced Call Center Technologies, LLC Experience August 2014 - Present
Job BS in Bioscience/Biotechnology, Certified Medical Transcriptionist
Industry Environmental Services
Experience
Advanced Call Center Technologies, LLC August 2014 - Present
Home July 2010 - August 2014
GTM Sportswear 2008 - 2010
Quiznos May 2006 - February 2008
Petersen and Smith Equine Hospital January 2006 - May 2006
Kansas State University August 2005 - January 2006
Cherokee Animal Clinic April 2003 - August 2005
Skills
Certified Medical..., Laboratory Manager, Animal Science, Laboratory Practices, Mac OS, PC, Microsoft Office, Delivering Results, Following Instructions, Laboratory, Animal Husbandry, Animal Work, Laboratory Skills, Critical Thinking, Adobe Acrobat, Teamwork, Public Speaking, Customer Service, Biology
Education
University of Phoenix 2013 — 2016
BS, Environmental Science
Kansas State University 2005 — 2010
BS, Bioscience/Biotechnology
Advanced Call Center Technologies, LLC August 2014 - Present
Home July 2010 - August 2014
GTM Sportswear 2008 - 2010
Quiznos May 2006 - February 2008
Petersen and Smith Equine Hospital January 2006 - May 2006
Kansas State University August 2005 - January 2006
Cherokee Animal Clinic April 2003 - August 2005
Skills
Certified Medical..., Laboratory Manager, Animal Science, Laboratory Practices, Mac OS, PC, Microsoft Office, Delivering Results, Following Instructions, Laboratory, Animal Husbandry, Animal Work, Laboratory Skills, Critical Thinking, Adobe Acrobat, Teamwork, Public Speaking, Customer Service, Biology
Education
University of Phoenix 2013 — 2016
BS, Environmental Science
Kansas State University 2005 — 2010
BS, Bioscience/Biotechnology
Renee Ingram Renee Ingram's Advanced Call Center Technologies, LLC Experience 2007 - 2008
Job
Industry Mental Health Care
Experience
Frontier Health December 2009 - August 2015
Wyndham Vacation Resorts 2008 - 2009
Advanced Call Center Technologies, LLC 2007 - 2008
Appalachian Oil Company 2005 - 2007
Skills
Residential Care, Customer Service, Computer Proficiency, CPR Certified, WRAP Certified, First Aid Training, Mental Health First Aid, Management, Mental Health, Verbal De-escalation, Microsoft Office, Sales, Problem Solving, New Hire Training
Education
University of Phoenix 2011 — 2013
Bachelor’s Degree, Psychology, GPA 2.75
University of Phoenix 2009 — 2011
Associate’s Degree, IT Networking, GPA 3.95
Frontier Health December 2009 - August 2015
Wyndham Vacation Resorts 2008 - 2009
Advanced Call Center Technologies, LLC 2007 - 2008
Appalachian Oil Company 2005 - 2007
Skills
Residential Care, Customer Service, Computer Proficiency, CPR Certified, WRAP Certified, First Aid Training, Mental Health First Aid, Management, Mental Health, Verbal De-escalation, Microsoft Office, Sales, Problem Solving, New Hire Training
Education
University of Phoenix 2011 — 2013
Bachelor’s Degree, Psychology, GPA 2.75
University of Phoenix 2009 — 2011
Associate’s Degree, IT Networking, GPA 3.95
Staci Gronefeld's Advanced Call Center Technologies, LLC Experience May 2011 - June 2012
Job Operations Manager at The Millennium Group
Industry Facilities Services
Experience
The Millennium Group August 2012 - Present
Advanced Call Center Technologies, LLC May 2011 - June 2012
Realtime Results May 2006 - May 2011
Rx Reverse Distributors, Inc. March 2005 - February 2006
Total Returns October 2003 - March 2005
Easy Returns February 2000 - October 2003
D/B/A Jani King June 1998 - January 2000
John H. Harland May 1990 - April 1998
Skills
Process Improvement
Education
Lindenwood University 1991 — 1994
Francis Howell North 1987 — 1989
The Millennium Group August 2012 - Present
Advanced Call Center Technologies, LLC May 2011 - June 2012
Realtime Results May 2006 - May 2011
Rx Reverse Distributors, Inc. March 2005 - February 2006
Total Returns October 2003 - March 2005
Easy Returns February 2000 - October 2003
D/B/A Jani King June 1998 - January 2000
John H. Harland May 1990 - April 1998
Skills
Process Improvement
Education
Lindenwood University 1991 — 1994
Francis Howell North 1987 — 1989
Chaste Sebantu's Advanced Call Center Technologies, LLC Experience January 2015 - Present
Job Currently Student
Industry Computer Software
Experience
Advanced Call Center Technologies, LLC January 2015 - Present
Skills
C, Java, C++, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Management, Troubleshooting, HTML
Education
Tennessee Technological University 2008 — 2012
Northeast State Community College
Advanced Call Center Technologies, LLC January 2015 - Present
Skills
C, Java, C++, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Management, Troubleshooting, HTML
Education
Tennessee Technological University 2008 — 2012
Northeast State Community College
Diane McKinney's Advanced Call Center Technologies, LLC Experience February 2015 - June 2015
Job Director of Payroll & HRIS
Industry Financial Services
Experience
Advanced Call Center Technologies, LLC February 2015 - June 2015
Advanced Call Center Technologies September 2013 - April 2015
AGC Flat Glass, NA September 2008 - September 2013
Home 2009 - 2011
Advanced Call Center Technologies October 2002 - September 2008
The Faneuil Group October 2001 - September 2002
The Faneuil Group February 1997 - September 2001
Century 21 1995 - 1996
Skills
Accounting, Employee Benefits, Benefits Administration, Management, Employee Relations, Team Building, Accounts Receivable, Finance, Human Resources, Leadership, Payroll, Call Centers, Deferred Compensation, Strategic Planning, Vendor Management, ADP Payroll, Performance Management, Accounts Payable, Onboarding, Process Improvement, HRIS, Customer Service, ADP E-Time, ADP General Ledger, Quickbooks, SAP, Global Payroll, Ex-Pat Payroll, ADP TotalSource (PEO), ADP Tax & Financial..., ADP Tax Credit Services, ADP Work Number..., Kronos Timekeeping, Kronos WFC, Process, Care Giver, Taleo, System Administration, Microsoft Excel, MS Excel Pivot Tables, Training
Education
Leadership Kingsport 2012 — 2013
East Tennessee State University 1991 — 1995
BBA, Corporate Finance
Advanced Call Center Technologies, LLC February 2015 - June 2015
Advanced Call Center Technologies September 2013 - April 2015
AGC Flat Glass, NA September 2008 - September 2013
Home 2009 - 2011
Advanced Call Center Technologies October 2002 - September 2008
The Faneuil Group October 2001 - September 2002
The Faneuil Group February 1997 - September 2001
Century 21 1995 - 1996
Skills
Accounting, Employee Benefits, Benefits Administration, Management, Employee Relations, Team Building, Accounts Receivable, Finance, Human Resources, Leadership, Payroll, Call Centers, Deferred Compensation, Strategic Planning, Vendor Management, ADP Payroll, Performance Management, Accounts Payable, Onboarding, Process Improvement, HRIS, Customer Service, ADP E-Time, ADP General Ledger, Quickbooks, SAP, Global Payroll, Ex-Pat Payroll, ADP TotalSource (PEO), ADP Tax & Financial..., ADP Tax Credit Services, ADP Work Number..., Kronos Timekeeping, Kronos WFC, Process, Care Giver, Taleo, System Administration, Microsoft Excel, MS Excel Pivot Tables, Training
Education
Leadership Kingsport 2012 — 2013
East Tennessee State University 1991 — 1995
BBA, Corporate Finance
Stacey Sparks's Advanced Call Center Technologies, LLC Experience 2005 - 2006
Job Retail Store Sales Manager
Industry Retail
Experience
Sleep Number by Select Comfort December 2007 - Present
Dakota Watch Company 2006 - 2007
Advanced Call Center Technologies, LLC 2005 - 2006
AT&T 2001 - 2005
Skills
Retail, Customer Service, Sales, Inventory Management, Visual Merchandising, Management, Leadership, Sales Management, Team Building, PBX, Office Management, Office Administration, Recruiting, Employee Training, Multi-Store Operations
Education
Tennessee Technological University 1994 — 1995
Sleep Number by Select Comfort December 2007 - Present
Dakota Watch Company 2006 - 2007
Advanced Call Center Technologies, LLC 2005 - 2006
AT&T 2001 - 2005
Skills
Retail, Customer Service, Sales, Inventory Management, Visual Merchandising, Management, Leadership, Sales Management, Team Building, PBX, Office Management, Office Administration, Recruiting, Employee Training, Multi-Store Operations
Education
Tennessee Technological University 1994 — 1995
Jeff Cardin's Advanced Call Center Technologies, LLC Experience 2007 - 2008
Job Sales and Customer Service Manager at Misty Mountain Spring Water LLC
Industry Food & Beverages
Experience
Misty Mountain Spring Water LLC January 2015 - Present
hibu 2014 - 2014
Target Media Partners 2008 - 2014
Advanced Call Center Technologies, LLC 2007 - 2008
Eco Water Canada Ltd. 2003 - 2007
Sprint 2001 - 2003
Wyndham Vacation Ownership 1997 - 2001
Skills
Sales Management, Sales, Lead Generation, Online Advertising, Sales Process, Online Marketing, Advertising, Marketing, B2B, Management, Cold Calling, Advertising Sales, Digital Media, Customer Service, New Business Development, Email Marketing, Direct Marketing, Digital Marketing, Team Building, Publishing, Sales Presentations, Trade Shows, Marketing Strategy, Strategic Planning, Leadership, Business Process..., Team Leadership, Employee Training, Relationship Marketing, Training, Social Media, Social Media Marketing, Account Management, Event Planning, Customer Satisfaction, Budgets, Customer Retention, Social Networking, Strategy, Retail, Microsoft Word, Public Relations, Negotiation, Marketing Communications, Sales Operations, Event Management, Inventory Management, Customer Relations, Recruiting, Business Development
Education
Mcminn Central High School 1984 — 1988
East Tennessee State University
Bachelor's degree, Microbiology/Chemistry
Misty Mountain Spring Water LLC January 2015 - Present
hibu 2014 - 2014
Target Media Partners 2008 - 2014
Advanced Call Center Technologies, LLC 2007 - 2008
Eco Water Canada Ltd. 2003 - 2007
Sprint 2001 - 2003
Wyndham Vacation Ownership 1997 - 2001
Skills
Sales Management, Sales, Lead Generation, Online Advertising, Sales Process, Online Marketing, Advertising, Marketing, B2B, Management, Cold Calling, Advertising Sales, Digital Media, Customer Service, New Business Development, Email Marketing, Direct Marketing, Digital Marketing, Team Building, Publishing, Sales Presentations, Trade Shows, Marketing Strategy, Strategic Planning, Leadership, Business Process..., Team Leadership, Employee Training, Relationship Marketing, Training, Social Media, Social Media Marketing, Account Management, Event Planning, Customer Satisfaction, Budgets, Customer Retention, Social Networking, Strategy, Retail, Microsoft Word, Public Relations, Negotiation, Marketing Communications, Sales Operations, Event Management, Inventory Management, Customer Relations, Recruiting, Business Development
Education
Mcminn Central High School 1984 — 1988
East Tennessee State University
Bachelor's degree, Microbiology/Chemistry
Rolando Tejeda's Advanced Call Center Technologies, LLC Experience December 2013 - January 2014
Job TSTC Harlingen Student Seeking Employment in Computer Industry
Industry Computer Hardware
Experience
Currently unemployed - looking for a job January 2015 - Present
Dish Network June 2014 - January 2015
Advanced Call Center Technologies, LLC December 2013 - January 2014
Staples May 2012 - October 2013
Walmart May 2011 - March 2012
Skills
Computer Repair, Computer Hardware, Printers, Windows 7, Troubleshooting, Customer Satisfaction, Windows XP, Computer Maintenance, Technical Support, Software Installation, Customer Service, Laptops, Inventory Management, Windows Vista, Retail, Hardware, Microsoft Word
Education
Texas State Technical College Harlingen 2015 — 2019
Texas Southmost College 2014 — 2016
Computer Information Systems
Currently unemployed - looking for a job January 2015 - Present
Dish Network June 2014 - January 2015
Advanced Call Center Technologies, LLC December 2013 - January 2014
Staples May 2012 - October 2013
Walmart May 2011 - March 2012
Skills
Computer Repair, Computer Hardware, Printers, Windows 7, Troubleshooting, Customer Satisfaction, Windows XP, Computer Maintenance, Technical Support, Software Installation, Customer Service, Laptops, Inventory Management, Windows Vista, Retail, Hardware, Microsoft Word
Education
Texas State Technical College Harlingen 2015 — 2019
Texas Southmost College 2014 — 2016
Computer Information Systems
Andrew Terwilliger's Advanced Call Center Technologies, LLC Experience May 2014 - March 2015
Job Network Administrator at Dynamic Campus
Industry Information Technology and Services
Experience
Dynamic Campus March 2015 - Present
Advanced Call Center Technologies, LLC May 2014 - March 2015
US Army January 2009 - June 2014
United States Marine Corps April 1999 - June 2003
Skills
Active DoD Secret..., Information Assurance, Security+, DIACAP, Communications Security, Retina, Security Clearance, DoD, Army, HBSS, Military Experience, Military, CompTIA A+ Certification, CompTIA Network+, Windows 7 Migration, Windows Server, Switches, Security, Technical Support, Windows 7, Active Directory, Cisco Routers, Networking, CompTIA A, CompTIA Security, Server Administration, CompTIA Security+, CompTIA A+, Information Technology
Education
Baker College of Auburn Hills 2004 — 2012
Associates of Applied Sciences, Information Technology and Security
Dynamic Campus March 2015 - Present
Advanced Call Center Technologies, LLC May 2014 - March 2015
US Army January 2009 - June 2014
United States Marine Corps April 1999 - June 2003
Skills
Active DoD Secret..., Information Assurance, Security+, DIACAP, Communications Security, Retina, Security Clearance, DoD, Army, HBSS, Military Experience, Military, CompTIA A+ Certification, CompTIA Network+, Windows 7 Migration, Windows Server, Switches, Security, Technical Support, Windows 7, Active Directory, Cisco Routers, Networking, CompTIA A, CompTIA Security, Server Administration, CompTIA Security+, CompTIA A+, Information Technology
Education
Baker College of Auburn Hills 2004 — 2012
Associates of Applied Sciences, Information Technology and Security
Majana Jordan's Advanced Call Center Technologies, LLC Experience January 2015 - Present
Job
Industry Consumer Services
Experience
Advanced Call Center Technologies, LLC January 2015 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Training
Education
Saint Augustine’s University 2011 — 2011
N/A, Business Administration and Management, General
Advanced Call Center Technologies, LLC January 2015 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Training
Education
Saint Augustine’s University 2011 — 2011
N/A, Business Administration and Management, General
Cassandra Hardison's Advanced Call Center Technologies, LLC Experience August 2010 - June 2012
Job Hospital & Health Care Professional
Industry Hospital & Health Care
Experience
Convey Health Solutions September 2013 - November 2013
Advanced Call Center Technologies, LLC August 2010 - June 2012
Department of Commerce September 2009 - December 2009
Sears, Roebuck and Co. March 2009 - August 2009
Skills
Customer Service, Call Centers, Sales, Invoicing, Customer Satisfaction, Data Entry, Healthcare, Microsoft Word, PowerPoint, Time Management
Education
Arizona Western College 2008 — 2013
Associate of Applied Science, Administration of Justice, 30+ credits
San Luis High School 2004 — 2008
High School Diploma, Graduate
Convey Health Solutions September 2013 - November 2013
Advanced Call Center Technologies, LLC August 2010 - June 2012
Department of Commerce September 2009 - December 2009
Sears, Roebuck and Co. March 2009 - August 2009
Skills
Customer Service, Call Centers, Sales, Invoicing, Customer Satisfaction, Data Entry, Healthcare, Microsoft Word, PowerPoint, Time Management
Education
Arizona Western College 2008 — 2013
Associate of Applied Science, Administration of Justice, 30+ credits
San Luis High School 2004 — 2008
High School Diploma, Graduate
Sebastian Landeros's Advanced Call Center Technologies, LLC Experience June 2015 - July 2015
Job Student at Texas State Technical College Harlingen
Industry
Experience
Advanced Call Center Technologies, LLC June 2015 - July 2015
Education
Texas State Technical College Harlingen 2014 — 2016
Associate’s Degree, Computer Science
Advanced Call Center Technologies, LLC June 2015 - July 2015
Education
Texas State Technical College Harlingen 2014 — 2016
Associate’s Degree, Computer Science
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY