Advanced Telemarketing Corporation
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Advanced Telemarketing Corporation Employees
Montgomery Coscia Greilich LLP 2007 - Present
CSG Investments 2002 - 2007
Source Media 1998 - 2002
Advanced Telemarketing Corporation 1995 - 1997
Scientific Atlanta 1991 - 1995
Bendix Corp / Allied-Signal, Inc. 1979 - 1991
United States Navy 1973 - 1977
Skills
Accredited Valuation..., Accounting, Finance, Restructuring, Internal Controls, Valuation, Due Diligence, Financial Modeling, Analysis, Mergers & Acquisitions, Financial Reporting, Leadership, Internal Audit, Process Improvement, Business Planning, US GAAP, Financial Audits, Corporate Tax, Tax, GAAP, Financial Analysis, Tax Preparation, CPA
Education
University of Notre Dame - Mendoza College of Business 1988 — 1990
MBA
Syracuse University - Martin J. Whitman School of Management 1977 — 1979
B.S., Accounting / Law and Public Policy
T-Mobile May 2007 - Present
Alliance Data October 2004 - May 2007
Protocol 2001 - 2004
PRC, LLC 1996 - 2001
Advanced Telemarketing Corporation 1991 - 1996
Skills
Call Center, Customer Service, Team Leadership, Telecommunications, Call Centers, Customer Satisfaction, Process Improvement, Cross-functional Team..., Customer Experience, Vendor Management, Performance Management, Management, Customer Retention, Sales Operations, Team Building, Leadership, Operations Management
Education
Baker University 2005 — 2007
BS, Business
Southwestern University 1985 — 1987
Theatre
PrimeLending October 2014 - Present
JPMorgan Chase November 2012 - October 2014
MetLife Home Loans April 2011 - October 2012
Comerica Bank October 2005 - April 2011
General Packaging Corporation April 1996 - September 2005
Advanced Telemarketing Corporation 1990 - 1994
Abbott Laboratories 1988 - 1990
Skills
Employee Engagement, Employee Relations, Talent Management, Training, Strategic Planning, Onboarding, Mortgage Lending, PeopleSoft
Education
University of North Texas
Masters of Business Administration, Human Resources
University of North Texas
Bachelor of Business Administration, Human Resources
Office of Injured Employee Counsel July 2015 - Present
City Loan LLC May 2014 - January 2015
Teletouch Communications October 2005 - September 2013
The Bombay Company May 2000 - November 2006
Dillards February 1999 - January 2000
Dicker Staffing December 1997 - February 1999
Advanced Telemarketing Corporation December 1994 - April 1997
Skills
Customer Experience, Telecommunications, Wireless, Sales, Customer Retention, Customer Service, Team Leadership, Call Centers, Troubleshooting, Customer Satisfaction, Technical Support, Direct Sales, Networking, Leadership, Microsoft Office, Team Building, Data Entry
Education
El Centro College 1998 — 1999
Bas, Basic Skills and Developmental/Remedial Education, 1st Year student
Wine.com November 2005 - Present
Old Republic Home Protection July 2002 - September 2005
InTelegy Corporation April 1997 - May 2002
Advanced Telemarketing Corporation September 1996 - February 1997
Perrier Group of America November 1988 - August 1996
Skills
Coaching, Training Delivery, Team Building, Customer Service, Recruiting, Team Leadership, Customer Satisfaction, Sales Management, Leadership, Budgets, Microsoft Office, Interviews, Troubleshooting, Workforce Planning, Call Center Development, Process Improvement, Start-ups, Leadership Development, Performance Management, Sales, Training, Call Centers, Management, Customer Retention, Account Management, Customer Experience, Strategy, Employee Training, Wine
Education
San Diego State University-California State University 1983 — 1988
Bachelor of Arts, English
Advanced Telemarketing Corporation November 1997 - October 2001
Army Air Force Exchange Service November 1991 - November 1997
US Navy August 1987 - November 1991
United States Navy 1987 - 1991
City of Dallas Water Utilities June 1983 - August 1987
Skills
Accounts Payable, Security, Troubleshooting, Budgets, Technical Support, Accounting, Data Entry, Management, Military
Education
United States Navy Digital Electronics 1987 — 1989
Certification, Digital Electronics
Los Angeles City College 1981 — 1983
Associates, Accounting
William Howard Taft High School 1978 — 1981
Diploma, Business
Contractor June 2013 - Present
AT&T September 2012 - Present
IBM September 2008 - March 2010
Dell May 2006 - August 2008
MBS Textbook Exchange July 2002 - April 2006
IBM June 1996 - February 2002
Advanced Telemarketing Corporation November 1993 - May 1996
Advanced Telemarketing Corporation 1993 - 1996
United States Air Force July 1984 - February 1990
Skills
Customer Service, Contract Negotiation, Hardware Installation, Consultative Selling, Team Leadership, Servers, Account Management, Team Building, Storage, Customer Relations, Computer Hardware, Salesforce.com, Sales Support, Product Management, Solution Selling, Call Center, Program Management, Mentoring, Telecommunications, Vendor Management, New Business Development, Cross-functional Team..., Disaster Recovery, Problem Solving, B2B, Direct Sales, Hardware, Operations Management, Vendor Relations, Sales Operations, Selling, Technical Support, Call Centers, Management, Leadership, Project Management, SaaS
Education
Indiana University Bloomington 1983 — 1987
N/A, Computer Science
United States Air Force
Air Traffic Control Operator
University of Texas at Arlington May 2014 - Present
UT Arlington February 2011 - Present
University of Texas at Arlington July 2009 - April 2011
Nortel Networks July 1997 - 2009
Advanced Telemarketing Corporation January 1996 - June 1996
University of Texas at Dallas August 1995 - December 1995
Skills
Enterprise Application..., Enterprise Software, Mobile Applications, Project Management, PMP, Integration, Business Process Design, Software Project..., Requirements Analysis, Management, SDLC, Software Development, Business Analysis, Unix, Program Management, Leadership
Education
The University of Texas at Dallas 1995 — 1997
Masters, Computer Science
Jawaharlal Nehru Technological University 1991 — 1995
Bachelors, Electrical and Electronics Engineering
Brinks Home Security March 1989 - November 2008
Brinks Home Security January 1989 - January 2008
Advanced Telemarketing Corporation January 1987 - January 1989
Education
Southern Methodist University 1957 — 1960
Business
Southern Methodist University at
a BBA