Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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16,414 Aetna employees in database. Find out everything there's to know about Aetna employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Aetna Employees
Dignity Health August 2015 - Present
Behavioral Health Information Network of Arizona June 2015 - July 2015
Altruista Health November 2014 - April 2015
Monarch Healthcare IT Solutions January 2013 - November 2014
Aetna 2013 - September 2014
UnitedHealthcare August 2012 - December 2012
UnitedHealthcare June 2011 - August 2012
United Health Care June 2009 - June 2011
Blue Cross Blue Shield of Arizona September 2006 - October 2007
Blue Cross Blue Shield Of Arizona January 2004 - September 2006
Skills
Medicaid, Project Management, HIPAA, Healthcare, Vendor Management, ICD-10, PMP, Requirements Analysis, Healthcare Industry, Business Analysis, Managed Care, Process Improvement, SDLC, Software Project..., Agile Methodologies, Healthcare Consulting, Healthcare Information..., Software Documentation, Leadership, Claims Management, Medical Terminology, Prior Authorization, Disease Management, Portals, EMR, EDI ANSI X12, Resource Management, Visio, Program Management, Medicare, EHR, Consulting, Business Requirements, Strategic Planning, Strategy, Cross-functional Team..., SharePoint, Health Insurance, Project Portfolio..., Change Management, IT Strategy, Software Development, Integration, Testing, User Acceptance Testing, HIE, HL7, ADT, CDA, CCDA
Education
University of Phoenix 1994 — 1997
Bachelors of Science, Business Information Systems
Realty Concepts August 2014 - Present
London Properties January 2013 - August 2014
Aetna September 2007 - December 2012
Aetna January 2003 - September 2007
Aetna April 2001 - January 2004
Skills
Health Insurance, Insurance, Employee Benefits, SDLC, Business Analysis, Medicare, Requirements Gathering, Disability Insurance, Process Improvement, Managed Care, Business Requirements, Vendor Management, Claim, Underwriting, Requirements Analysis, Visio, Business Process..., Risk Management, Health Savings Accounts, HIPAA, Real Estate, Real Estate Transactions, First Time Home Buyers
Education
University of Phoenix 2005 — 2007
Bachelor of Science (BS), Business Administration and Management, General
Bob Fagan & Associates January 2008 - Present
Dow Chemical April 1997 - January 2008
Tenneco October 1994 - April 1997
Aetna January 1990 - October 1994
U.S. Department of State September 1985 - January 1990
United Technologies February 1982 - September 1985
Institute of Living October 1976 - February 1982
The Hartford Times October 1973 - October 1976
Skills
Public Speaking, Business Development, Communication Training, Public Affairs, Crisis Communications, Strategic Communications, Media Relations, Corporate Communications, Internal Communications, Speech Writing, Communications Planning, Public Relations
Education
University of Pennsylvania 1969 — 1972
BA, History
The Hartford April 2011 - Present
The Hartford April 2007 - April 2011
Aetna, INC. May 2005 - December 2006
Aetna April 2003 - May 2005
Aetna June 2001 - April 2003
Aetna March 1998 - June 2001
Skills
Group Benefit..., Insurance, Disability Insurance, Employee Benefits, Claim, Life Insurance, Vendor Management, Call Centers, Risk Management, Management, Relationship Management, Claims Management, Leadership, CRM, Account Management, Strategy, Salesforce.com, Training
Education
University of Phoenix
Marketing/Marketing Management, General
Utica College
Liberal Arts and Sciences/Liberal Studies
Aetna March 2014 - Present
Valle del Sol June 2013 - March 2014
Valle del Sol February 2012 - June 2013
Valle del Sol June 2009 - February 2012
State Farm October 2008 - December 2008
Wells Fargo November 2007 - October 2008
Skills
Quality Management, Management, Customer Service, Customer Satisfaction, Quality Assurance, Qualitative Research, Compliance, Procedure Development, Policy Analysis, Employee Training, Risk Management, Reports, Committees, Profit, Project Management, Nonprofits, Quality Consulting, Auditing, Public Speaking, Process Improvement, Leadership, Policy, Program Management
Education
University of Phoenix 2009 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2010 — 2012
Bachelor of Science (BS), Business Administration and Management, General/ Public Administration
HLI 2014 — 2014
Certification, Hispanic Leadership
Aetna July 1985 - Present
Skills
Customer Service, Event Planning, Leadership, Microsoft Office, Team Building, Insurance, Process Improvement, Health Insurance, Employee Benefits, Project Management, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Public Speaking, Access, Social Media
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.)
Aetna July 2013 - Present
Coventry Health Care Inc May 2008 - Present
Coventry Health Care Inc October 2007 - May 2008
Macy's Credit Customer Service April 2007 - October 2007
Skills
Analysis, Business Analysis, Business Intelligence, Business Process, Business Requirements, Data Analysis, Data Migration, Databases, Microsoft Excel, Networking, Project Management, Project Planning, SDLC, SQL, SharePoint, Software Documentation, Strategy, Visio, User Acceptance Testing, Testing, Management, Data Warehousing
Education
University of Phoenix 2008 — 2009
B.S., Business Management
University of Phoenix
Bachelors of Science (B.S, Business/Management
Aetna June 2013 - Present
BAE Systems December 2012 - April 2013
Robert Half Management Resources April 2012 - December 2012
Banner Health September 2011 - March 2012
Honeywell Aerospace February 2010 - August 2011
Honeywell Aerospace January 2008 - January 2010
Honeywell Aerospace October 2007 - December 2008
Honeywell Aerospace 1999 - 2007
Skills
Customer Service, Financial Analysis, Financial Reporting, Internal Controls, Internal Audit, Billing Process, Process Improvement, Business Process..., Process Management, Program Management, Inventory Management, Inventory Analysis, Distribution Center..., Management, Analysis, Operations Management, Manufacturing, Team Building, Quality Assurance, Quality Management, Visio, Project Planning, Team Leadership, Project Management, Leadership, Change Management, Value Stream Mapping, DMAIC, Cross-functional Team...
Education
University of Phoenix 2006 — 2007
Masters in Business Administration, Business Administration and Management, General
University of Phoenix 2002 — 2006
Bachelors of Science, Management and Marketing
Molina Healthcare July 2014 - Present
Molina Healthcare November 2007 - July 2014
Molina Healthcare April 2004 - November 2007
Physician WebLink May 2003 - April 2004
Aetna January 2000 - January 2003
Prudential Healthcare 1998 - January 2000
Johnson Window Films Inc. 1997 - 1998
Farmers Insurance Group of Companies 1997 - 1997
Sara Lee Branded Apparel 1993 - February 1996
Skills
HIPAA, Healthcare Information..., Healthcare, Medicaid, Medicare, Managed Care, Healthcare Management, EHR, Process Improvement, Hospitals, Provider Relations
Education
University of Phoenix 2002 — 2005
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Computer Education Institutions 1996 — 1997
Diploma, Computer Science
Bryman 1992 — 1993
Diploma, Medical/Clinical Assistant
Aetna May 2013 - Present
Krass & Co. January 2011 - Present
Skills
Public Speaking, PowerPoint, Microsoft Excel, Facebook, Social Media, Microsoft Word, Teamwork, Editing, Microsoft Office, InDesign, Research, Economics, Creative Writing, Coaching, HTML
Education
Bates College 2012 — 2015
English
Avon Old Farms School 2007 — 2011
High School
University of Oxford 2010 — 2010
Social Psychology
Baylor Scott & White Quality Alliance August 2015 - Present
Baylor Scott & White Quality Alliance August 2015 - Present
Scott & White Health Plan May 2003 - November 2011
Aetna 1998 - 2000
Skills
Healthcare, Hospitals, Clinical, Healthcare Management, Health, EMR, JCAHO, Patient Satisfaction, Medicare, Clinical Documentation, Health Information..., Managed Care, Physician Relations, Credentialing, Medicaid, Provider Relations, Disease Management, Health Policy
Education
University of Phoenix 2001 — 2002
MBA
St. Catherine's College 1988 — 1992
Bachelor of Applied Science (B.A.Sc.), Social Work
Aetna November 2012 - Present
Skills
Nursing, Home Care, Healthcare, Medication..., Medical/Surgical, Patient Education, Wound Care, Phlebotomy, Clinical Research, Patient Advocacy, Medicare, Cerner, Nursing Management, Nursing Documentation, EHR, HIPAA, Nursing Process, Cpr Certified, BLS
Education
University of Phoenix 2007 — 2009
MSN, Nursing
University of South Carolina-Columbia 1983 — 1987
BSN, Nursing
WellCare Health Plans April 2015 - Present
Aetna June 2008 - April 2015
Jersey College of Nursing August 2014 - March 2015
Express Scripts February 2008 - June 2008
MSC Care Management August 2004 - January 2008
Comp Options March 2002 - August 2004
Kelly Services October 2000 - March 2002
Education
University of Phoenix 2012 — 2014
MIS, Information Technology
University of Phoenix 2007 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2004 — 2006
Bachelor's degree, Business Administration and Management, General
Deloitte Consulting LLP June 2014 - June 2015
Booz Allen Hamilton June 2012 - June 2014
Aetna March 2011 - May 2012
US Department of Health & Human Services June 2011 - August 2011
The Lewin Group June 2008 - July 2010
Skills
Health Policy, Economics, Project Planning, Qualitative Research, Data Analysis, SAS, Program Evaluation, Policy Analysis, Healthcare Information..., Public Policy, Research, Stata, Public Health, Healthcare, Policy, Management Consulting, SPSS, Statistics, Analysis, Strategy
Education
Yale School of Public Health 2010 — 2012
MPH
Yale School of Management 2010 — 2012
Healthcare Management
University of Pennsylvania 2004 — 2008
BA
Aetna April 2015 - Present
Broward College January 2010 - Present
HCA January 2004 - Present
Memorial Hospital June 2006 - September 2010
Skills
Nursing, Healthcare Management, Teaching, Nursing Education, Patient Advocacy, Training, Patient Education, Home Care, EMR, Healthcare Information..., Quality Improvement, Health Education, EHR, Registered Nurses, Leadership, Medical Education, Healthcare, Team Leadership
Education
University of Phoenix 2008 — 2010
MASTERS, NURSING /EDUCATION
CMC VELLORE INDIA 1989 — 1993
BACHELORS IN NURSING, RN AND RM
Aetna 2013 - Present
Hospital of the University of Pennsylvania June 2004 - August 2013
Skills
Healthcare, Healthcare Information..., Healthcare Management, Nursing, Hospitals, Utilization Management, BLS, Customer Service, Leadership, Managed Care
Education
University of Pennsylvania 2000 — 2004
Bachelor of Science, Nursing
The Guardian Life Insurance Company of America December 2012 - Present
Axis Capital November 2010 - December 2012
Link Consulting Group 2010 - 2010
Hub International 2010 - 2010
Marsh 2007 - 2009
Aetna 2003 - 2007
The Hartford 1997 - 2003
UnitedHealthcare 1990 - 1997
Skills
New Business Development, Pricing Negotiation, Underwriting, Product Development, Sales Management, Team Leadership, Business Strategy, Account Management, Leadership Development, Healthcare, Financial Institutions, Credit Unions, Insurance, Brokers, Strategic Planning, Marketing Strategy, Risk Management, Negotiation, Product Management, Start-ups, Health Insurance, Business Planning, Strategy, Employee Benefits, Leadership, Marketing, Business Development, Management, Executive Management, Disability Insurance
Education
University of Pennsylvania - The Wharton School 1986 — 1990
BS, Economics
Aetna August 2015 - Present
Alphabet Concepts August 2011 - Present
The Alliance for Ethical International Recruitment Practices April 2015 - July 2015
Consumer Reports January 2014 - March 2015
Consumer Reports January 2002 - December 2013
CBS News May 1996 - August 2001
Skills
Video Production, Video Editing, Textiles, Blogger, Interior Design, Lifestyle Coaching, News Writing, Creative Writing, Social Media, Video, Journalism, Final Cut Pro, New Media, Content Strategy, Editing, Editorial, Online Journalism, Blogging, Magazines, Newsletters, Newspapers, Content Management, Publishing, Web Content, Feature Articles, AP Style, Photoshop, Copy Editing, Breaking News, Storytelling, Producing, Digital Media, Online Publishing, Publications, Content Development, Multimedia, Broadcast Journalism, Facebook, Social Media Marketing, Television, Writing
Education
University of Pennsylvania 1991 — 1995
BA, History
Aon Hewitt September 2011 - Present
AonHewitt October 2010 - September 2011
Hewitt 2007 - October 2010
Hewitt 2002 - 2007
Hewitt Associates September 1996 - March 2002
Aetna August 1989 - September 1996
Skills
Business Process..., Change Management, Strategic Consulting, BPO, Healthcare, Outsourcing, Talent Management, Performance Management, Organizational Design, Leadership, Business Transformation, Sales Management, Management, Talent Acquisition
Education
University of Pennsylvania - The Wharton School 2007 — 2007
Exec MBA, General
University of Wisconsin-Madison 1985 — 1988
Aetna June 2014 - Present
Aon Hewitt January 2013 - April 2014
Carolina Family Medical and Urgent Care January 2013 - September 2013
Meridian Laboratory Corp September 2009 - December 2012
Carolinas Healthcare System March 2006 - September 2009
Skills
Customer Service, Microsoft Office, Sales, Microsoft Excel, Account Management, Strategic Planning, Microsoft Word, PowerPoint, Negotiation, Team Building, Healthcare, Employee Benefits
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.)
Deloitte Consulting 2011 - Present
Deloitte 2007 - Present
Blue Cross Blue Shield of Nebraska 2007 - Present
Aetna 2011 - 2014
Aetna 2011 - 2014
BCBSNE 1998 - 2009
QualChoice October 1998 - August 2007
QualChoice Health Plan 2005 - 2007
Education
Weatherhead School of Management at Case Western Reserve University 1995 — 1997
MBA, Finance, Healthcare
Pennsbury HS
University of Pennsylvania
Aetna July 2015 - Present
IQ Pipeline, LLC, (American Specialty Health ) June 2015 - July 2015
Global Specimen Solutions, Inc. December 2014 - April 2015
SuperMedia, Advantage Technical Resourcing November 2012 - April 2013
SuperMedia LLC March 2004 - July 2011
Advantage Technical Resourcing September 2003 - March 2004
CEC Entertainment April 2002 - October 2003
Skills
Customer Service, Online Marketing, Clerical Work, Management, Training, Advertising, Leadership, Microsoft Office, Strategy
Education
University of Phoenix 2013 — 2015
Associate's degree, Medical Office Management/Administration
MacArthur High School 1999 — 2001
Diploma
Chamberlain College of Nursing 2009 - Present
Aetna February 2003 - Present
Magellan Behavioral Health February 2000 - March 2002
Florida Medical Center August 1996 - December 2000
Skills
Nursing Education, Informatics, Inpatient, Utilization Management, Disability Insurance, Commercial Insurance, Quality Management, Critical Thinking, Academic Writing, Social Perceptiveness, APA, Clinical Analysis &..., Behavioral Health, HIPAA, Registered Nurses, Clinical Research, Healthcare, Hospitals, Medical-Surgical, Medicaid, Medicare, Nursing, Training, Healthcare Management
Education
Walden University 2011 — 2012
Post Masters Certificate, Nursing Informatics
University of Phoenix 2001 — 2003
Master of Science (MS), Nursing Science
Golden Gate Academy
High School Diploma, General Studies
Riverside Physician Network December 2001 - Present
Aetna December 1991 - December 2001
Friendly Hills Healthcare Network October 1994 - August 1995
Third Party Claims Management-A division of Aetna March 1987 - December 1991
Blue Sheild of California-Medicare March 1985 - March 1987
Foundation for Medical Care-Riverside February 1978 - March 1985
Skills
Healthcare Management, Managed Care, Medicare, Provider Relations, Medicaid, Healthcare, Claim, Hospitals, Revenue Cycle, Healthcare Consulting, Medical Coding, HIPAA, Physician Relations, Network Development, Physicians, HMO, Health Policy, Utilization Management, Credentialing, Healthcare Industry, Healthcare Information..., Revenue Cycle Management, Medical Billing, EHR, EMR, Health Insurance, Medical Compliance
Education
University of Phoenix 2006 — 2008
Business Administration, Management and Operations
Aetna June 2014 - Present
Florida Blue Small Group Renewals December 2013 - March 2014
Florida Blue July 2013 - December 2013
Sandcastle Family Practice June 2013 - September 2013
Bankers Life and Casualty April 2012 - October 2012
US Navy July 1998 - December 2004
Skills
Medical Terminology, HIPAA, Health and Life..., Medicare, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, HTML, Public Speaking, Budgets, Health Insurance
Education
University of Phoenix 2008 — 2012
Bachelor of Science (B.S.), Health care administration/H.I.S., 2.9
University of Phoenix 2008 — 2010
Associate of Arts (AA), Health Care Administration/Pharmacy Practice
Aetna 2013 - Present
Group 1200 Media 2011 - 2013
Cross MediaWorks 2008 - 2011
Affiliated Worldwide / Affiliated Media Group 1998 - 2008
Feed The Children 1989 - 1998
Skills
SEM, Marketing, Strategy, Social Media, leadership, leadership development, Direct Marketing, Direct Sales, Executive Management, Entertainment, Lead Generation, Brand Management, Operations Management, Multi-channel Retail, Retail Marketing, Management Of Creative..., Media Planning, Media Buying, Consulting, DRTV, Public Relations, Distribution Strategies, Emotion-Based Marketing, Affinity Groups, Staff Development, Human Resources, Product Development, Film Production, Video Production, Broadcast Television, Sports Marketing, Measured Media Campaigns, Media, Leadership, Leadership Development, Corporate Communications, Direct Response..., B2B, Digital Media, Advertising, Digital Strategy, Corporate Branding, Media Relations, Marketing Communications, Analytics, Online Advertising, E-commerce, Facebook, Multi-channel Marketing, Digital Marketing
Education
University of Oklahoma
Northwest Classen
Aetna December 2012 - Present
Council for Hispanic Ministries - United Church of Christ October 2011 - Present
Aetna April 2001 - November 2012
Manantial de Gracia, UCC 2012 - 2012
Iglesia Cristiana Nueva Esperanza, UCC February 2007 - February 2010
Aetna Center for Families 2000 - 2001
St. Francis Hospital & Med Center 1993 - 2000
Connecticut Puerto Rican Forum June 1990 - June 1993
Skills
Microsoft Excel, PowerPoint, Outlook, Spanish, Administrative..., Data Entry, Microsoft Word, Customer Service, Microsoft Office, Public Speaking, Event Planning, Human Resources, Teamwork, Non-profits, Research, Communication, Translation, Creative Writing, Community Outreach, Nonprofits, Leadership Development, Coaching, Process Improvement, Fundraising, Project Management, Insurance, Public Relations, Interviews
Education
University of Phoenix 2009 — 2012
Bachelors, Communications - Concentration in Communications & Technology, A
University of Phoenix 2007 — 2009
Associates, Communications
Aetna 2010 - Present
WakeMed Health & Hospitals 2003 - 2010
UnitedHealthcare 1997 - 2003
Healthsource, a CIGNA Company 1995 - 1997
Carilion Clinic 1993 - 1995
Skills
Managed Care, Medicare, Healthcare, Health Insurance, Network Development, Hospitals, Healthcare Management, Healthcare Information..., Medicaid, HIPAA, Healthcare Industry, Healthcare Consulting
Education
The Wharton School, University of Pennsylvania
Executive Leadership
Virginia Commonwealth University School of Medicine
MHA, Health Administration
Virginia Polytechnic Institute and State University - Pamplin College of Business
BS, Management
Aetna October 2012 - Present
Aetna March 2001 - October 2012
PacifiCare July 1997 - March 2001
FHP/TakeCare Health Plan 1992 - 1997
Skills
Managed Care, Health Insurance, Leadership, Medicare, Strategy, HMO, Insurance, Benefits Administration, Claim, Healthcare, Performance Management, Vendor Management, Team Building, Employee Benefits, Cross-functional Team..., Operations Management, Customer Service, Call Center, Claims Management, Analysis, Customer Satisfaction, Strategic Planning, Business Process..., Workforce Planning, Change Management, Call Centers, Healthcare Industry, Leadership Development
Education
University of Phoenix 1996 — 1999
BA, Business Administration
Aetna July 2008 - Present
Insurance Office of America May 2007 - February 2008
fresh Communications June 2004 - April 2007
All Service Graphics July 1997 - March 2003
Skills
Web Project Management, Print Management, Creative Direction, Direct Mail, Printing Solutions, PURLs, Project Management, Web Content Management, Graphic Design, Marketing Communications, Marketing Management, Marketing, Internal Communications, Corporate Branding, Public Relations, Website Development, Direct Marketing, Market Planning, Marketing Research, Advertising, B2B Marketing, Brand Awareness, Brand Development, Digital Marketing, Integrated Marketing, Email Marketing, Online Marketing, Campaign Management, Multi-channel Marketing, Interactive Marketing, Management
Education
University of Phoenix 2003 — 2005
Master of Business Administration, Marketing
University of Tennessee-Knoxville 1989 — 1995
Bachelor of Science in Communications, Advertising
The Salvation Army August 2013 - Present
St. John's Community Services June 2000 - July 2013
aetna 1995 - 2000
Skills
Community Outreach, Event Planning, Microsoft Office, Volunteer Management, Public Speaking, Nonprofits, Fundraising, Program Development, Non-profits, Program Management, Leadership Development, Grant Writing, Social Services, Program Evaluation, Conflict Resolution, Organizational...
Education
University of Phoenix 2012 — 2015
Psychology
University 2009 — 2010
Master, Master of Psy
Aetna March 2014 - Present
Abbott January 2010 - March 2014
Wyeth Pharmaceuticals April 2009 - January 2010
Wyeth August 2006 - April 2009
Wyeth Australia/New zealand July 2004 - July 2006
Pfizer Australia April 2002 - July 2004
Government of NSW - Minister for Local Government, Minister for Regional Development March 1999 - April 2002
Government of NSW - Speaker of the Parliament October 1996 - February 1999
Telstra October 1995 - September 1996
Skills
Crisis Management, Public Affairs, Market Access, Corporate Communications, Policy, Crisis Communications, Communication Training, Reputation Management, Press Releases, Strategic Communications, Government, Public Relations, Media Relations, Editing, Strategy, Stakeholder Engagement, Corporate Social..., Leadership, Public Policy
Education
University of Tasmania 1985 — 1990
Bachelor of Arts, Diploma of Education, Political Science, English, History
University of Pennsylvania
Fels School of Government
Aetna April 2013 - Present
Exterran August 2012 - April 2013
UPMC January 2012 - June 2012
University of Pittsburgh November 2009 - January 2012
Martha Stewart Living May 2006 - November 2009
Martha Stewart Living Omnimedia April 2003 - May 2006
Martha Stewart Living Omnimedia October 2000 - April 2003
Sony BMG August 1996 - October 2000
Marvel Entertainment October 1994 - October 1995
Cheyenne Software October 1991 - October 1995
Skills
Managerial, Microsoft Office, Help Desk Support, Desktop Environment, Microsoft Servers, Macintosh hardware, Macintosh Applications, Mac OS X, Project Planning, Project Management, Mentoring, Team Leadership, Leadership Development, Budget, Interview Preparation, Exit Interviews, Microsoft Product Studio, Microsoft Visio, Directors, Product Management, ITIL, Visio, Budgets, OS X, Cross-functional Team..., Employee Management, Cross-functional..., Managerial Skills, Desktop Administration, Mentoring Of Staff, Management, Leadership, Troubleshooting, Technical Support, Business Intelligence, Hardware, Information Technology, Networking, Operating Systems, Network Administration, System Administration, Recruiting, Software Documentation, IT Management, Security, Active Directory, SharePoint, Windows, Testing, Training
Education
University of Phoenix 2004 — 2006
Bachelor's degree, Information Technology
Lynbrook High School
Lynbrook High School
Aetna September 2012 - Present
MAXIMUS September 2011 - June 2012
Drinker Biddle & Reath LLP September 2001 - September 2009
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
University of Phoenix
Bachelor's degree, Criminal Justice and Corrections
Aetna Administrative AssistantMerckApril 2007 - April 2014
Quest Diagnostics May 2002 - April 2007
Skills
Microsoft Excel, Customer Service, Windows, Microsoft Office, Microsoft Word, Outlook, Pharmaceutical Industry, Access, Administrative..., Administration, Data Analysis, Data Entry, Quality Assurance, Software Documentation, SAP, Training, Management
Education
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations
The Standard December 2013 - Present
The ODS Companies January 2010 - April 2013
Regence BlueCross BlueShield October 2004 - December 2009
BenefitPort Northwest 2002 - 2004
StarNex BrokersPortal 1999 - 2001
Standard Insurance Company 1997 - 1999
Aetna 1993 - 1997
Skills
Healthcare, Brokers, Health Savings Accounts, Sales Management, Sales, Benefits Administration, Life Insurance, New Business Development, Customer Service, Marketing, Public Speaking, Direct Sales, Insurance, Leadership, Employee Training, Marketing Strategy, Management, Analysis, Strategy, Training, Change Management, Team Leadership, Small Business, Product Development, Project Planning, Business Strategy, Negotiation, Market Research, Process Improvement, Sales Operations, Sales Process, Budgets, Cold Calling, Operations Management, Business Planning, Forecasting, Business Intelligence, Business Development, Sales Presentations, Pricing, Executive Management, Selling, Cross-functional Team..., Competitive Analysis, Customer Retention, Recruiting, Vendor Management, Leadership Development, Contract Negotiation, CRM
Education
Regence University - Leadership Journey 2008 — 2009
Leadership
Center for Coach Training 2002 — 2005
Coaching Certification, Corporate Coaching, Life Coaching
Aetna E.E. Cammack Group School 1993 — 1993
Sales and Account Managment
University of Oregon 1989 — 1993
B.S., Finance, Marketing
Beaverton High School
Aetna November 2014 - Present
Altius Health Plans September 2012 - November 2014
Skills
Managed Care, Healthcare Management, Health Insurance, Employee Benefits, Insurance, Medical Coding, Strategic Planning, Process Improvement, Analysis, Budgets, Provider Relations, Access, Microsoft Office, Account Management, Customer Service, HIPAA, Health Policy, Healthcare Industry
Education
University of Phoenix
Bachelor's degree, Health/Health Care Administration/Management
Cvs Caremark January 2008 - Present
CVS Caremark Corporation January 2008 - Present
Aetna October 2005 - January 2008
CVS Caremark Corporation January 2001 - October 2005
Skills
Payroll, PowerPoint, Inventory Control, Process Improvement, Cross-functional Team..., Pharmaceutical Industry, Operations Management, Managed Care, Customer Service, Microsoft Excel, Project Management, Microsoft Word, Mentoring, Coaching, Highly detail oriented, Continuous Improvement, Data Analysis, Analysis, Management
Education
University of Phoenix 2012 — 2014
Bachelor of Science (BS), Business Administration and Management, General, 3.69
Horizon Blue Cross Blue Shield of New Jersey April 2007 - Present
Continental Airlines August 1999 - October 2001
Aetna January 1994 - April 1999
Skills
Insurance, Medicare, Health Insurance, Healthcare Management, HIPAA, Claim, Healthcare, Managed Care, Medicaid, Process Improvement, Provider Relations, Call Centers, Healthcare Information..., Claims Management, Software Documentation, Vendor Management
Education
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Health/Health Care Administration/Management
CGI January 2014 - Present
Aetna July 2012 - November 2013
CONEXIS November 2007 - September 2012
UnitedHealth Group September 2011 - July 2012
Skills
Health Insurance, Medicaid, Insurance, Medicare, Claim, Managed Care, HIPAA, Claims Management, Employee Benefits, HMO, Software Documentation, Policy, Claim Investigation, Analysis, Commercial Insurance, Workers Compensation, PPO, Auditing, Medical Billing
Education
University of Phoenix 2013 — 2015
BA Health Administration, Medical Informatics
AmeriHealth Caritas Family of Companies January 2014 - Present
AmeriHealth Caritas October 2012 - December 2013
Aetna December 2009 - October 2012
UnitedHealth Group June 1999 - May 2009
Chase August 1995 - September 1999
US Army February 1987 - September 1994
Skills
Policy, Medicaid, Healthcare, Contract Management, Customer Service, Strategic Planning, Public Speaking, Healthcare Management, Project Management, Workshop Facilitation, Managed Care, Health Policy, Technical Writing, Technology Management, Training, Provider Relations, EMR, Insurance, Process Improvement, Medicare, Recruiting, Nursing, Healthcare Industry, Access, Medical Coding, Network Development, Case Managment, Healthcare Consulting, Utilization Management, Healthcare Information..., Physician Relations, Credentialing, Disease Management, Leadership, Medical Billing, EHR, Physicians, Revenue Cycle, Medicaid Managed Care, HEDIS, HIPAA, Health Insurance, HMO, Quality Improvement, Medical Compliance, PPO, Claim, CPT, NCQA, ICD-9
Education
University of Phoenix 2006 — 2009
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management, 3.37
Bryman Medical School 1984 — 1985
Medical/Clinical Assistant
ProPhase, LLC January 2015 - Present
Orion Analytics June 2005 - Present
Philadelphia College of Osteopathic Medicine 2000 - Present
University of Pennsylvania 1996 - Present
Kantar Health May 2010 - December 2014
Endo Pharmaceuticals September 2005 - March 2009
Aetna 2005 - 2005
AstraZeneca 2001 - 2005
GlaxoSmithKline 1996 - 2001
Skills
Biostatistics, Epidemiology, Statistics, Data Analysis, Data Mining, SAS, R, Life Sciences, Research, Clinical Trials, Analytics, Market Research, Healthcare, Pharmaceuticals, Segmentation, Health Economics, SQL, Teaching, Quantitative Analysis, Data Management, Programming, Informatics, Statistical Modeling, Neuroscience, Survey Design, Competitive Intelligence, Pharmaceutical Industry, Drug Development, Science, Clinical Development, Quantitative Research, Research Design, Qualitative Research, Strategy, Clinical Study Design, Lifesciences, Quantitative Analytics, Oncology, Clinical Research, SAS programming, SPSS, Outcomes Research, Public Health, Analysis, Biotechnology, Predictive Modeling, Experimental Design, Infectious Diseases, Survey Research, Cancer
Education
University of Pennsylvania
Ph.D., Psychometrics & Statistics
3M Health Information Systems Division August 2015 - Present
Treo Solutions September 2014 - August 2015
Delta Dental of Colorado July 2013 - June 2014
Health Partners April 2013 - May 2013
Aetna April 2010 - January 2013
Aetna November 2005 - March 2010
Keystone Mercy Health Plan February 2002 - October 2005
Keystone Mercy Health Plan January 1994 - January 2002
Greater Atlantic Health Service January 1992 - January 1994
Skills
Medicaid, Medicare, Managed Care, Health Insurance, Insurance, Regulations, Health Policy, Employee Benefits, HIPAA, Start-ups, Leadership, Healthcare Industry, Policy, Healthcare Consulting, Healthcare, Network Development, Provider Relations, Physicians, Program Management, HMO, Disease Management, Claim, Strategy, Training, Hospitals, Health care exchanges, Project Management, Medicare Part D
Education
University of Pennsylvania - The Wharton School 1984 — 1986
Masters, Business Administration, Health/Health Care Administration/Management
Juran Institute
Black Belt, Six Sigma Process Improvement
University of Pennsylvania
B.A
University of Pennsylvania - The Wharton School
MBA, Health Care & Finance
Blood Systems Inc. April 2015 - Present
Bank of America June 2014 - March 2015
Wells Fargo January 2014 - June 2014
Aetna February 2013 - January 2014
Bank of America May 2012 - December 2012
Salt River Project October 2011 - May 2012
Bank of America May 2004 - September 2011
Pegasus Solutions, Inc. 2000 - 2004
Tosco Marketing Corporation February 2000 - October 2000
Arizona Department of Education November 1998 - January 2000
Skills
Disaster Recovery, Active Directory, Data Center, Windows Server, Project Management, System Administration, Infrastructure, SDLC, Vendor Management, Business Analysis, Visio, PMP, Requirements Analysis, PMO, SharePoint, Process Improvement, Software Project..., Requirements Gathering, Enterprise Architecture, Waterfall
Education
University of Phoenix 1996 — 1998
MBA / TM, Business Administration with Technology Management
DeVry University 1987 — 1989
BS CIS, Computer Information Systems
Aetna March 2008 - Present
University of Phoenix May 2005 - Present
UnitedHealthcare December 2005 - March 2008
UnitedHealthcare September 2002 - March 2008
PacifiCare Health Systems 2002 - 2005
Sierra Health Services 1996 - 2002
Skills
Employee Benefits, Health Insurance, Insurance, Disability Insurance, Coaching, Sales Management, Sales, Recruiting, Small Business, Strategic Planning, Team Building, Customer Service, Healthcare, Managed Care, Medicare, Marketing Strategy, New Business Development, Analysis, Life Insurance, Account Management, Start-ups, Leadership, Program Management, Negotiation, Team Leadership, Customer Retention, Marketing, Strategy, Selling, Risk Management, Management, Cold Calling, Direct Sales, Business Development, Training, Contract Negotiation, CRM, Long-term Care, Leadership Development, Sales Presentations, Health Policy, Workers Compensation, Strategic Partnerships, Human Resources, Benefits Administration, Entrepreneurship, Executive Management, Budgets
Education
University of Phoenix 1998 — 2000
MBA, Management
University of Wisconsin-Oshkosh 1983 — 1987
BBA, Marketing
Agape Harvest International Ministries December 2014 - Present
Aetna October 2012 - Present
AZ Department of Emergency and Military Affairs January 2011 - January 2012
Fresenius Medical Care May 2002 - September 2010
Hekimian Laboratories / Spirent Communications May 1994 - December 2000
Hekimian Laboratories 1994 - 2000
Skills
Management, Training, Customer Service, Human Resources, System Administration, Analysis, Process Improvement, Microsoft Excel, Quality Assurance, Access, MS Project, Microsoft Office, Program Management, Team Building, Leadership, Public Speaking, Microsoft Word, Visio, Networking, Troubleshooting, Government, Nonprofits, Fundraising, Software Documentation, Data Entry, Event Planning, Kronos Timekeeping, Outlook, Project Management, Office 2010, IDX, Internet Explorer 8, Medicare, Invoicing, Administrative..., SharePoint, Windows 7, Project Planning, PeopleSoft, Policy, Editing, PowerPoint, Accounting, Budgets, Healthcare, Office Management, Time Management, Payroll, Employee Relations, Evangelism
Education
University of Phoenix
Psychology, Communications
Certificates / Training
Business
Aetna January 2004 - Present
Transamerica October 1998 - January 2004
State of Oklahoma Tourism January 1997 - October 1998
MCI March 1988 - August 1997
Skills
Contract Management, Supervisory Experience, Training & Development, Microsoft Excel, Microsoft Office, IBM iSeries, Scanners, Web Design, Mainframe, Printers, Laptops, Software Configuration..., Hard Drives, PowerPoint, Microsoft Word, Windows, Technical Writing, Software Documentation, Program Management, Insurance, Health Insurance, Healthcare, Medicaid, Leadership, HIPAA, Customer Service, Management, Process Improvement, Strategic Planning, Training
Education
University of Oklahoma 1979 — 1984
Bachelor of Arts, Public Relations
L.E.K. Consulting September 2015 - Present
Rosetta May 2014 - August 2014
Aetna May 2013 - August 2013
Rush University Medical Center May 2012 - August 2012
Skills
Microsoft Excel, Microsoft Office, Marketing, Community Service, Leadership, Market Research, Event Planning, Healthcare, Data Analysis, Management Consulting, Business Strategy, Marketing Strategy
Education
University of Pennsylvania 2011 — 2015
Bachelor of Arts (B.A.), Health and Societies (Concentration: Healthcare Markets & Finance)
Westview High School 2007 — 2011
Optum March 2013 - Present
UnitedHealthcare January 2008 - February 2013
Unum April 2007 - December 2007
Aetna June 1989 - March 2006
Skills
Disability Insurance, Health Savings Accounts, Health Insurance, Insurance, COBRA, Medicare, Account Management, Renewal Retention, Presentations, Written & Verbal..., Reports Analysis, Critical Thinking, Teamwork, Mentoring, Project Management, Healthcare, HMO, Sales, Strategic Planning, Medicare Part D, Recruiting, Management, Managed Care, Health Policy, Medicaid, Employee Benefits, HIPAA, Sales Presentations, Retirement, Dentistry, Team Building, Disease Management, Long-term Care, Brokers, Life Insurance, PPO, Marketing, Healthcare Industry, Claim
Education
University of Phoenix 2008 — 2013
Health Care Administration
EO Smith 1983 — 1986
Optum360 July 2014 - Present
Genpact April 2014 - July 2014
Moss Adams March 2010 - March 2014
Brookline College May 2011 - December 2011
Scottsdale Healthcare January 2009 - March 2010
Aetna January 2008 - December 2008
AultCare 2003 - 2008
Hometown Health Network 1999 - 2003
Skills
Medical Coding
Education
University of Phoenix 2006 — 2010
Bachelor, Health Care Administraton Long Term Care
University of Phoenix 2006 — 2008
Associate, Health Care Administration
Aetna April 2015 - Present
Aetna April 2008 - April 2015
Skills
Health Insurance, Employee Benefits, Disability Insurance, Managed Care, Life Insurance, Project Management, Account Management, Insurance, Underwriting, Team Building
Education
University of Phoenix 2005 — 2007
Bachelor of Science (B.S.), Business Management
QVC August 2015 - Present
Aetna December 2014 - Present
Medtronic September 2012 - December 2014
Blue Cross/Blue Shield of Texas October 2011 - April 2012
Veterans Administration June 2011 - October 2011
Hillcrest Baptist Medical Center November 2010 - January 2011
Blue Cross Blue Shield / TMG Health November 2004 - February 2010
Skills
Call Center, Customer Service, Mentoring, Policy, Quality Assurance, employee training, eWFM, Avaya, scheduling management, train the trainer, delivering technical..., training manuals, project management, multiple project..., quality auditing, fraud detection, insurance fraud, phone etiquette training, contractual obligations, process improvement, employee retention, medicare advantage,..., medical review, health policy, presenting proposals..., presenting to senior..., system integration..., supervisor experience, implementing change, escalation resolution..., pricing research, pharmacy benefit..., monitoring performance, liasion, evaluation of staff, system implementations, service level management, demand forecasting, new hires, emergency room, workflow management, leadership..., technical analysis, research projects, cultural diversity, account management, direct mail, fundraising for..., hipaa, confidentially
Education
Lake Central High School 1988 — 1992
Diploma, General Studies
University of Phoenix
Business Management
Aetna January 2013 - Present
Coventhy Healthcare April 2006 - December 2013
Concentra April 2004 - April 2006
Coventry Healthcare January 2004 - April 2004
Skills
Health Insurance, Team Building, Quality System, Microsoft Office, Microsoft Excel, Quality Management, Customer Service, Change Management, Medicare, Management, Quality Assurance, Process Improvement, Training, Quality Auditing, Software Documentation, HIPAA, Healthcare, Visio, Outlook, Insurance, Access, Strategic Planning, Medicaid, Databases
Education
Bossier City High School
Administrative Assistant and Secretarial Science, General
University of Phoenix
Echo Global Logistics August 2013 - Present
Saggezza June 2011 - August 2013
CGI Inc July 2005 - June 2011
Siemens Medical Solutions June 2003 - August 2003
Unisys June 2003 - August 2003
Aetna June 2002 - August 2002
Skills
Microsoft SQL Server, XML, SDLC, Databases, Web Services, C#, ASP.NET, Visual Studio, JavaScript, AJAX, Oracle, WCF, Scrum, .NET, ASP.NET MVC
Education
University of Pennsylvania 2003 — 2005
Master's, Computer and Information Technology
Franklin & Marshall College 1999 — 2003
B.A, English, Minor: Computer Science
Ft. McDowell Enterprises October 2014 - Present
Aetna May 2013 - December 2013
Parking Company of America, LLC June 2004 - July 2010
U.S. industries, inc. 1994 - 2003
Skills
Employment Law (Title..., Employee Relations, Recruiting, Applicant Tracking, New Hire Orientations, Onboarding, Payroll, Human Resources, Benefits Administration, Employee Benefits, Workers Compensation, Performance Management, Union, PowerPoint, Guardian LawLogixs, Sterling InfoSystem, HRIS, Deferred Compensation, PeopleSoft, Taleo, Kronos Timekeeping, Personnel Management, Talent Acquisition, FMLA, Organizational..., Training, College Recruiting, Affirmative Action..., Applicant Tracking...
Education
University of Phoenix 2007 — 2012
BSM, Human Resources Management/Personnel Administration, General
University of Phoenix 2007 — 2008
HR Certification, Human Resources Management
Aetna July 2015 - Present
American Specialty Health April 2007 - July 2015
American Specialty Health October 2001 - April 2007
Skills
Wellness, Fitness, Health Promotion, Healthcare, Fitness Training, Public Speaking, Employee Wellness, Customer Service, Team Building, Strategic Planning, Recruiting, Strategy, Employee Benefits, Community Outreach, Program Management
Education
University of Phoenix-Southern California Campus
Bachelor of Science (B.S.), Business
National Wellness Institute 2008 — 2008
Certified Worksite Wellness Program Manager
Aetna June 2010 - Present
Aetna June 2010 - Present
US Federal Government September 2008 - June 2010
State Farm Agent September 2005 - May 2008
TriWest Healthcare Alliance May 2004 - February 2006
HCA Del Sol Hospital February 2003 - January 2004
TriWest Healthcare Alliance March 1997 - May 2003
VNA of El Paso, Inc. January 1997 - August 1997
City of San Antonio September 1995 - January 1997
Sierra Medical Center June 1994 - July 1995
Skills
Certified Case Manager, Nursing, Case Managment, Critical Care, Healthcare, Public Health, Disease Management, ICU, Case Management, Home Care, Utilization Management, Managed Care, Pediatrics, Medicare, Treatment, Clinical Research, Healthcare Management, Hospitals
Education
University of Phoenix
Master of Arts, Organizational Management
University of Texas 1992 — 1994
Bachelor of Science, Nursing
Arthur J. Gallagher & Co. April 2014 - Present
DiBuduo & DeFendis Insurance Agency April 2012 - April 2014
Pension Design August 2011 - April 2012
Western Growers March 2010 - August 2011
Shew & Company March 2005 - May 2009
Acordia January 2004 - March 2006
Aetna January 1998 - January 2004
Skills
Claims Resolution, Medical Underwriting, Customer Service, Clinical Research, Market Research, Marketing Communications, Office Management, Sales Operations, Quote Preparation, Data Analysis, Health Insurance, Insurance, Sales
Education
University of Phoenix 2006 — 2011
Bachelors of Science, Business, Management, Marketing, and Related Support Services
Roosevelt High School 1993 — 1996
Diploma, Basic Studies, 9th-12th
Mercer April 2015 - Present
The Standard February 2013 - April 2015
The Standard February 2010 - February 2013
The Standard April 2003 - March 2010
Mutual of Omaha March 1995 - April 2003
The Hartford February 1993 - March 1995
Travelers Insurance April 1992 - February 1993
Aetna December 1990 - March 1992
The Standard March 1987 - December 1990
The Hoover Company July 1984 - December 1986
Skills
Employee Benefits, Disability Insurance, Insurance, Sales, Marketing, Strategic Planning, Customer Service, Strategy, Program Management, Claim, Product Marketing, Group Insurance, Health Insurance, Management, Selling, Benefits, Sales Support, Claims, Financial Planners, Applicant Tracking..., Customer Relations, Consultative Selling, Sales Operations, Leadership, Life Insurance, Benefits Administration, Underwriting, Term Life Insurance
Education
University of Oregon
Bachelor of Science
Aetna June 2009 - Present
A. L. Russell & Associates, Business & Entrepreneur Coach 2008 - January 2009
Skills
Case Management, Utilization Management, Coaching, Medicare, Healthcare, Disease Management, Medicaid, Managed Care, Process Improvement, Marketing Strategy, Mentoring, Strategic Planning, Health Insurance, Business Analysis, Team Building, Nursing, Health, Home Care, Clinical, Hospitals, Management Consulting, Leadership Development, HIPAA, Entrepreneurship, Employee Benefits, Healthcare Consulting, EMR, Provider Relations, Case Managment, Training, Healthcare Management, Revenue Cycle, Insurance, Clinical Research, Physicians, Health Policy, Informatics, Healthcare Industry, Epic Systems, Quality Improvement, Practice Management, Healthcare Information..., HMO, Physician Relations, Credentialing, Inpatient, Workers Compensation, Disability Insurance, Medicare Part D, PPO
Education
University of Phoenix 1996 — 1998
MBA, Business
Murray Securus April 2015 - Present
Aetna March 2012 - March 2015
StoudtAdvisors April 2008 - March 2012
BCF Group, Inc. February 2007 - May 2008
CapRisk, LLC September 2001 - January 2007
Prudential Financial 1998 - 2001
Canada Life 1991 - 1998
Great-West Life and Annuity Insurance Company 1986 - 1990
Lincoln National Life Insurance Company 1985 - 1986
Skills
Insurance, Benefits, Employee Benefits, Health Insurance, Sales Management, Medicare, Health Savings Accounts, Underwriting, Risk Management, Sales, Brokers, Managed Care, Healthcare, Disability Insurance, Leadership, Workers Compensation, Long-term Care, Life Insurance, Customer Retention, Commercial Insurance, Claim, Professional Liability, Property & Casualty..., Term Life Insurance
Education
International Foundation of Employee Benefit Plans and Wharton 1995 — 1997
International Foundation of Employee Benefit Plans, Certified Employee Benefit Specialist (CEBS), N/A
Ursinus College 1980 — 1985
BA of Economics, Economics/Business Administration
Thomson Reuters July 2010 - Present
Freedom One Financial Group 2001 - 2005
NADA Retirement Trust 1988 - 2000
CIGNA (currently Prudential) 1985 - 1988
Aetna 1984 - 1985
Skills
Retirement Planning, Investments, Portfolio Management, Investment Advisory, ERISA, Sales Process, CRM, Training, Retirement, Accounting, Pensions, Strategy, Leadership, Asset Allocation, Mutual Funds, Consulting, Management, Strategic Planning, Wealth Management, Sales, Financial Services, Strategic Financial..., Tax, Finance, Securities, Financial Analysis, Marketing, Process Improvement, Customer Service, Account Management, Business Development
Education
University of Pennsylvania - The Wharton School 2008 — 2009
CEBS-RPA®
American Society of Pension Professionals and Actuaries 2008 — 2008
QPA®, QKA®
William & Mary 1980 — 1984
Bachelor of Arts
St. Gregory's
St. Gregory's
NANTHEALTH July 2014 - Present
ClearDATA - HIPAA Compliant Cloud Computing February 2014 - July 2014
Aetna July 2012 - February 2014
5280 Solutions February 2011 - July 2012
M.D.C. Holdings, Inc. August 2008 - February 2011
MX Logic June 2006 - May 2008
Skills
SalesForce..., SalesForce Advanced..., Waterfall, SharePoint, Business Intelligence, MS Project, Quality Assurance, Unix, Process Improvement, Agile Methodologies, SOA, Business Requirements, Web Services, Project Management, Requirements Gathering, SaaS, Business Analysis, User Acceptance Testing, Java, SQL, CRM, Agile Project Management, Data Warehousing, Integration, Oracle, Software Development..., Team Leadership, Software Development, PMP, Release Management, Salesforce.com, Scrum, Business Process, Architecture, Test Planning, Cloud Computing, XML, Cross-functional Team..., Quality Center, Software Project..., Requirements Analysis, JavaScript, Testing, Microsoft SQL Server, Software Quality..., SDLC, Vendor Management, Visio, Enterprise Software, Program Management
Education
University of Phoenix 1992 — 1996
Bachelor’s Degree, Information Technology
Aetna April 2006 - Present
Broadspire September 2005 - April 2006
Broadspire March 2000 - August 2005
Broadspire July 1997 - February 2000
Broadspire (Formerly Kemper Insurance/Kemper National Services) January 1990 - June 1997
CenTrust Mortgage Corporation November 1986 - January 1990
Florida CPA International Systems October 1985 - November 1986
Skills
Business Process..., Disability Management, Medical Case Management, Cross-functional Team..., Insurance, Claims Management, Workers' Compensation..., FMLA & Absence..., Employee Benefits, Disability Insurance, FMLA, Claim, Workers Compensation, Risk Management, Leadership, Health Insurance, Strategy, Business Analysis, Program Management, Managed Care, Management, Human Resources, Medicare, Mergers, Strategic Planning
Education
University of Phoenix-Plantation Florida Campus 1999 — 2001
MBA
DeVry University 1982 — 1985
BS CIS
University of Pennsylvania - The Wharton School
Nuvon, Inc. August 2014 - Present
Zeruld Healthcare Consulting LLC September 2013 - Present
Premier Inc. April 2008 - May 2013
US Pharmacopeia December 2001 - March 2008
The Advisory Board Company April 2001 - November 2001
The MEDSTAT Group (now part of TRUVEN) September 1998 - March 2001
Abington Memorial Hospital 1997 - 1997
Aetna 1993 - 1996
University of Pennsylvania Student Health Service 1989 - 1992
Skills
Strategy, Strategic Planning, Healthcare, Strategic Partnerships, Business Strategy, Business Planning, Business Development, Healthcare Industry, Healthcare Management, Marketing Strategy, Healthcare Information..., Market Research, Managed Care, Product Development, Hospitals, Medical Devices, Analytics, Marketing, Product Launch, Business Intelligence, Pharmaceutical Industry, Cross-functional Team..., Program Management, Process Improvement, P&L Management, Healthcare Consulting, Mergers & Acquisitions, Informatics, Medicaid, Executive Management, Disease Management, Health Policy, Health Economics, Great Motivator, Revenue Cycle Management, Medicare, Team Leadership, Leadership, Management
Education
University of Pennsylvania - The Wharton School 1996 — 1998
MBA
University of Pennsylvania
B.A.
Executive Services Corps - Chicago October 2013 - February 2014
Executive Service Corps of Chicago October 2013 - February 2014
Cathedral Counseling Center January 2011 - December 2013
A Fine Line: Mental Health/Mental Illness January 2013 - May 2013
ESC 2011 - 2012
Aetna November 2007 - February 2010
Blue Cross and Blue Shield Association 1998 - January 2002
Blue Cross and Blue Shield Association 1994 - 1998
Booz Allen and Hamilton 1982 - 1983
Pritzkr Children's Hospital 1972 - 1975
Skills
Program Management, New Program Development, Project Management, Healthcare Management, Management, Healthcare, Strategic Planning, Change Management, Medicare, Insurance, Policy, Strategy, Staff Development, Recruiting, Analysis, Nonprofits, Marketing, Employee Benefits, Organizational..., Leadership Development, Program Development
Education
University of Pennsylvania - The Wharton School 1980 — 1982
MBA, Healthcare
The University of Chicago 1975 — 1977
AM, Social Work
Valparaiso University 1968 — 1972
BA, Social Work
Independence Marketing Group, Inc www.chooseimg.com January 2015 - Present
Independence Marketing Group, Inc. www.chooseimg.com June 2014 - Present
Independence Marketing Group, Inc. June 2013 - Present
Aetna February 2011 - May 2013
Aetna February 2007 - January 2011
Aetna April 2001 - January 2007
Parkland Health and Hospital Systems August 1998 - March 2001
Skills
Sales, Sales Management, Coaching, Accountability, Health Insurance, Marketing Strategy, Business Strategy, Strategic Planning, Forecasting, Selling, Strategy, Customer Satisfaction, Sales Operations, Marketing, Management, Training, Program Management, Healthcare, Medicare, Life Insurance, Disability Insurance, Account Management, Term Life Insurance, Insurance, Long-term Care, Brokers, Employee Benefits, Managed Care, Performance Management, Medicare Part D, Leadership, Underwriting, Budgets, Health Savings Accounts, Fixed Annuities, Whole Life, Human Resources, Workers Compensation, HMO, Commercial Insurance, Group Insurance, Critical Illness, Property & Casualty..., Long Term Care Insurance, Accident, Claim, Customer Retention, Provider Relations, PPO, General Insurance
Education
University of Phoenix 2004 — 2007
MBA, Business Management
University of Phoenix 1999 — 2004
BSM, Business Management
Aetna October 2011 - Present
Genworth Financial December 2006 - September 2011
Genworth Financial January 2002 - November 2006
Education
University of Phoenix 2007 — 2009
Bachelor of Science, Information Systems Business Administration
Nashville State Community College 2002 — 2005
Associate of Applied Science, Information Systems
Mercer March 2012 - Present
Michigan Trout Unlimited 2002 - January 2011
The Vitality Group April 2007 - December 2009
Allstate Financial October 2003 - April 2007
Aon Consulting October 2001 - October 2003
Aetna September 1996 - September 2001
Skills
Strategic Planning, Team Building, Sales Management, Employee Benefits, Health Insurance, New Business Development, Non-profit Leadership
Education
MBA, University of Phoenix 2001 — 2003
MBA, Healthcare Management
Western Michigan University 1987 — 1989
BA, Organizational Communications
Wyndham Vacation Ownership July 2015 - Present
Viewpost December 2012 - May 2015
Chico's FAS Inc. May 2011 - December 2012
Walt Disney World 2004 - 2011
Aetna August 2001 - July 2004
Selective Insurance 1996 - 2001
Aetna 1990 - 1996
Skills
Quality Assurance, Test Automation, Software Quality..., Agile Methodologies, Quality Center, Test Planning, Agile Project Management, Software Development, Team Leadership, Testing, SQL, SDLC, System Testing, Scrum, Regression Testing, E-commerce, Software Project..., Requirements Analysis, JIRA, Agile, HP Quality Center, QA Engineering, Quality Management
Education
University of Phoenix
Bachelor of Science (BS), Information Technology
Janney Montgomery Scott March 1994 - Present
Aetna September 1983 - June 1993
Education
University of Pennsylvania 1976 — 1983
BA, Physical Anthropology, Archaeology, Classical Civilization, American Civilization
Redwood High School 1972 — 1979
HS
Aetna June 2007 - Present
Northeast Utilities May 2004 - June 2007
Travelers October 2000 - May 2004
Skills
Sarbanes-Oxley Act, Tax, Mergers & Acquisitions, SEC filings, Due Diligence, Corporate Tax, CPA, Financial Modeling, Process Improvement, Financial Analysis
Education
University of Florida - Fisher School of Accounting 1985 — 1986
MAcc
University of Pennsylvania - The Wharton School 1981 — 1985
BSE
Compass Professional Health Services December 2014 - Present
Compass Professional Health Services January 2013 - December 2014
ACAP Health May 2011 - December 2012
Cigna July 2005 - May 2011
Aetna 2001 - 2005
Aetna 1989 - 2000
Skills
Health Insurance, Employee Benefits, Insurance, Strategy, Account Management, Managed Care, Health Savings Accounts, Healthcare, Hospitals, Disability Insurance, Executive Management, Underwriting, Medicare, Healthcare Industry, Sales, Healthcare Consulting, HIPAA, Disease Management, Health Policy, Medicaid, Benefits Administration, Project Management, Physicians
Education
University of Oklahoma 1981 — 1986
Finance
Aetna March 2002 - Present
Aetna 2002 - 2009
Skills
Healthcare, Case Managment, Medicare, Managed Care, Healthcare Management, Disease Management, Case Management, HIPAA, Home Care, Medicaid, Utilization Management, Leadership, Hospitals, Nursing, Physician Relations
Education
University of Phoenix 2002 — 2004
Aetna May 2002 - Present
Education
University of Pennsylvania 1998 — 2002
Aetna January 2014 - Present
Coventry Health Care 2009 - January 2014
Coventry Health Care 2005 - January 2014
First Health 1998 - 2005
Skills
Forecasting, Budgeting, Financial Analysis, Ad Hoc Reporting, Access, Internal Controls, Budgets, Financial Reporting, Account Reconciliation, Accounting, Sarbanes-Oxley Act, Insurance, Accounts Receivable, Finance, PeopleSoft, General Ledger
Education
University of Phoenix 2008 — 2010
B.A., Business Administration
Aetna May 2013 - Present
Coventry Health Care, an Aetna Company March 2013 - Present
General Dynamics AIS September 2009 - February 2013
Cisco Systems December 2008 - March 2009
Cisco Systems July 2007 - March 2009
Ciba Specialty Chemicals May 1995 - July 2007
Skills
SharePoint, ASP.NET, Databases, SQL, VB.NET, Software Engineering, Stored Procedures, Solution Architecture, CSLA, Software Development..., Software Development, Website Development, Systems Analysis, InfoPath, Agile & Waterfall..., Solumina, Ext JS
Education
University of Phoenix 2004 — 2005
Master of Science, Computer Information Systems
University of Phoenix 2001 — 2003
Bachelor of Science, Information Technology
Aetna April 2015 - Present
Wells Fargo July 2013 - March 2015
EDMC January 2011 - July 2013
Cox Communications June 2007 - January 2011
Wells Fargo May 2005 - June 2007
Wells Fargo June 1997 - May 2005
Skills
Database Marketing, Direct Marketing, Analytics, Data Mining, Segmentation, Marketing, Web Analytics, Analysis, Business Analysis, Business Intelligence, CRM, Competitive Analysis, Customer Service, Data Analysis, Lead Generation
Education
University of Phoenix 2007 — 2009
BS, Information Technology, Information Security
Aetna November 2002 - January 2009
Education
University of Oklahoma
LWHRA Compensation and Benefits Special Interest Group October 2013 - Present
Parent Trust for Washington Children June 2013 - Present
Parker Smith & Feek July 2008 - Present
Parent Trust for Washington Children July 2004 - June 2013
Conover Insurance May 2001 - July 2008
Aetna January 1998 - May 2001
Skills
Employee Benefits, Insurance, Strategic Planning, Customer Service, Risk Management, Health Insurance, Budgets, Project Management, Sales, Healthcare, Team Building, Mergers, Microsoft Office, Employee Relations, Process Improvement, Contract Negotiation, Sales Management, Marketing, New Business Development, Microsoft Excel, Account Management, Human Resources, Professional Liability, D&O, Brokers, Disability Insurance, Team Leadership, Workers Compensation, Training, Business Strategy, Mergers & Acquisitions, Leadership Development, Health Savings Accounts, Negotiation, Life Insurance, Property & Casualty..., Commercial Insurance, Captives, Employment Practices..., Casualty, Underwriting, Legal Liability, Commercial Lines, Casualty Insurance
Education
University of Washington 1993 — 1997
BA, History
University of Pennsylvania - The Wharton School
Certified Employee Benefits Specialist
Woodridge
Woodridge
Aetna May 2015 - Present
Benson Systems August 2013 - April 2015
University of Phoenix July 2010 - July 2013
LifeWave May 2011 - April 2013
University of Phoenix February 2009 - June 2010
US Navy December 2001 - February 2009
Skills
Health, Wellness, Fitness, Nutrition, Budgets, Small Business, Security Clearance, Coaching, Pain Management, Healthcare, Holistic Health, Teaching, Military, Healing, Team Leadership, Nutritional Counseling, Team Building, Management, Purchasing, Personal Development, Leadership, Customer Service
Education
Western International University 2012 — 2014
Master of Business Administration (MBA), Finance, General, 3.642
University of Phoenix 2009 — 2011
Bachelors, Accounting and Business/Management, 3.57
Cortez High School 1992 — 1996
High School Diploma, Advanced Studies
AlliedBarton Security Services June 2009 - Present
Merck 2003 - Present
Day & Zimmermann 2001 - 2006
Aetna October 1986 - February 2001
Skills
Security Management, Emergency Management, Investigations, Risk Assessment, Security, Security Operations, Business Continuity, Physical Security, Surveillance, Risk Management, Microsoft Office, Research, Risk Mitigation, Access Control, Loss Prevention, Compliance, Program Management, Operations Management, Change Management, Policy, Budgeting, Problem Solving, CCTV, Customer Relations, Team Building, Scheduling, Excel, Contract Management, Vulnerability Assessment, Crisis Management, Integration, Certified Instructor..., Management of Agressive..., Private Investigations, Budgets, Security Training, Alarm Systems, Corporate Security, Executive Protection, Security Audits, Process Scheduler, Security Clearance, IP Cameras, Intrusion Detection, Firearms, Internal Investigations, Background Checks, Enforcement, Video over IP, Workplace Violence
Education
University of Phoenix
Associate's degree, Criminal Justice/Safety Studies
IKEA December 2001 - Present
Aetna June 1996 - November 2001
Education
University of Phoenix 2007 — 2009
AA, Business
Aetna June 2007 - Present
CIGNA Healthcare 1995 - 2003
Skills
Provider Relations, Managed Care, Medicare, Health Policy, Health Insurance, Healthcare Management, Healthcare Information..., Healthcare, Disease Management, NCQA, HMO, Utilization Management, Case Managment, Case Management, Medicine, Credentialing
Education
Johns Hopkins Bloomberg School of Public Health - Informatics 2011 — 2012
Certificate in Public Health Informatics, Clinical Informatics
University of South Florida - College of Business Administration 1993 — 1995
MBA
University of Pennsylvania
Bachelor's degree, Molecular Biology
University of Virginia School of Medicine
MD, Medicine
PURE Group of Insurance Companies 2009 - Present
Privilege Underwriters 2009 - Present
The Hartford Insurance Group 2000 - 2009
The Hartford 2006 - 2008
The Hartford 2003 - 2006
The Hartford 2000 - 2003
Reliance Insurance 1997 - 2000
Travelers 1996 - 1997
Aetna 1975 - 1996
Skills
Property & Casualty..., Claim, Liability, Insurance, Casualty, Professional Liability, Underwriting, Legal Liability, Commercial Insurance, Insurance Law, Brokers, Fraud, Workers Compensation, Reinsurance, Product Liability, Litigation Management, Risk Management, Employment Practices..., Commercial Lines, D&O, Umbrella Insurance, Excess, General Insurance, Accident, CPCU, Subrogation, Inland Marine, Claim Investigation, Captives, Liability Analysis, Insurance Brokerage, Disability Insurance, Property Damage, Property Claims, Claims Management, Casualty Insurance, Management
Education
Villanova University 1969 — 1973
BA
University of Pennsylvania
MA
Aetna June 2010 - Present
Hartford Life February 2008 - December 2009
Hartford Life November 2003 - February 2008
The Phoenix Companies June 2002 - April 2003
Travelers Life & Annuity July 1998 - July 2000
Aetna August 1980 - July 1998
Education
University of Pennsylvania - The Wharton School 1975 — 1979
Stephenson Insurance Services July 2013 - January 2015
BenefitMall June 2010 - June 2013
Claremont Insurance Services December 2007 - May 2010
Beere & Purves, Inc 1997 - 2006
Aetna 1989 - 1998
Skills
Disability Insurance, Term Life Insurance, Brokers, Underwriting, Group Insurance, Medicare, Long-term Care, Workers Compensation, Medicare Part D, Benefits Administration, Life Insurance
Education
University of Phoenix 1996 — 1998
Bachelors Business Management /Science, Business Management / Science
Aetna June 2000 - Present
Aetna April 1996 - June 2000
U.S. Healthcare June 1993 - April 1996
Wolf Block September 1988 - June 1992
Skills
Health Insurance, Managed Care, Medicare, Provider Relations, HMO, Claim, Medicaid, Healthcare Industry, Network Development, Disease Management, Healthcare, Strategic Planning
Education
University of Pennsylvania Law School 1985 — 1988
Doctor of Law (JD), Law
University of Pennsylvania 1981 — 1985
Bachelor’s Degree, Accounting, History
XMS Capital Partners February 2014 - Present
Charter Oak Partners January 2010 - January 2014
Aetna 2007 - October 2009
Charter Oak Partners 2002 - 2007
Paine Webber 1996 - 2002
UBS Investment Bank/PaineWebber Incorporated 1996 - 2002
UBS (formerly PaineWebber, Inc.) 1996 - 2002
UBS Financial Services 1996 - 2002
Aetna Health Plans 1993 - 1996
Aetna Inc. (Aetna International) 1991 - 1993
Skills
Alternative Investments
Education
University of Pennsylvania - The Wharton School 1984 — 1986
MBA, Finance
MultiLing 2014 - Present
Aetna 2010 - 2013
Medicity, Inc. 2000 - 2010
American Airlines 1990 - 2000
Hewlett-Packard 1985 - 1990
Gould AMI 1984 - 1985
Skills
Revenue Recognition, Mergers & Acquisitions, Process Improvement, Start-ups, SaaS, Forecasting, Strategic Planning, Strategic Partnerships, Cross-functional Team..., Strategy, Budgets, Business Process..., Mergers, Healthcare Information..., Business Development, Enterprise Software, Management, Integration, Executive Management, Leadership
Education
University of Pennsylvania - The Wharton School 1988 — 1990
Master of Business Administration (MBA), Finance and Strategic Planning
The University of Utah 1980 — 1984
Bachelor of Science (BS), Electrical Engineering
ConservCare, Inc. February 2015 - Present
Gould and Lamb September 2013 - June 2014
JNJ Services, Inc. February 2012 - September 2013
Cypress Care June 2010 - December 2011
Aetna April 2007 - April 2010
Skills
Contract Negotiation, contract management, government contracting, Marketing Communications, Marketing Management, Business Development, E-Learning, Grant Writing, Strategic Planning, Product Design, Proposal Writing, Transportation, Marketing Research, New Business Development, Negotiation, Underwriting, Youth Development, Contract Management, Account Management, Insurance, Process Improvement, Provider Relations, Marketing, Workers Compensation, Managed Care, Government Contracting, HMO, Leadership, Claim, Health Insurance, Medicare, Executive Management, Claims Management, Medicaid, Access, Employee Benefits, Training, Team Building, Utilization Management, Commercial Insurance
Education
University of Phoenix
Business Management, Business, Management, Marketing, and Related Support Services
Aetna
Skills
Corporate Law, Insurance, Insurance Law, Leadership
Education
University of Pennsylvania - The Wharton School 1981 — 1988
BA/BS/JD, Accounting, History
University of Pennsylvania Law School 1981 — 1985
BA/Bs/JD, History, Accounting, Law
Health Net November 2008 - Present
Aetna October 2002 - September 2008
Lifeguard 1993 - 2001
The Travelers Insurance Companies 1990 - 1993
Skills
Health Insurance, Wellness Programs, Employee Benefits, Employee Wellness, Disability Insurance, Account Management, Health Savings Accounts, COBRA, Benefits Administration, Brokers, Insurance, Health Care Reform, Term Life Insurance
Education
University of Oregon 1980 — 1984
BS, Journalism
Palos Verdes High School - PVE, CA 1976 — 1980
McGuireWoods October 2001 - Present
Aetna September 1999 - July 2001
Prudential Financial January 1994 - August 1999
Skills
Change Management, Employee Relations, Benefits Administration, Human Resources, Management, Performance Management, Employee Benefits, Leadership, Insurance, Employment Law
Education
University of Phoenix 2000 — 2002
Master of Science, Computer Information Systems
University of St. Thomas (TX) 1994 — 1997
Bachelor of Arts, Liberal Arts
North Hennepin Community College 1992 — 1993
Associate of Arts, Paralegal Studes
Scott McCoy Insurance Agency, Inc. March 2013 - Present
Aetna July 2006 - March 2013
Skills
Health Insurance, Insurance, Managed Care, Account Management, Employee Benefits, Medicare, Underwriting, Sales, Salesforce.com, Brokers, Healthcare, Disability Insurance, Customer Service, Cold Calling, Marketing
Education
University of Oklahoma 2001 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General
Highmark Blue Cross Blue Shield March 2015 - Present
Aetna July 2014 - February 2015
Internal Revenue Service December 2013 - July 2014
Aflac February 2013 - January 2014
American Municipal Securities January 2008 - May 2010
DeWoll Boberg and Associates January 2006 - July 2007
Skills
Analysis, Bloomberg, Financial Analysis, Asset Management, Portfolio Management, Bonds, Financial Modeling, Valuation, Securities, Investments, Mutual Funds, Finance, Strategic Financial..., Insurance, Accounting, Coaching, Financial Advisory, Project Management, Public Speaking, Series 7, Team Building
Education
University of Phoenix 2003 — 2004
Master's, Organizational Management, 3.55 GPA
Aetna October 2003 - Present
Ed's Drywall Inc April 2003 - January 2007
Accounting Principals/JP Chase Mortgage July 2003 - October 2003
Customs Staffing/Winn-Dixie April 2003 - October 2003
Jackson Hewitt September 2002 - April 2003
T-Mobile September 2001 - January 2003
PRC November 2000 - August 2001
APAC Customer Services June 2000 - September 2000
Sears Communications Ltd October 1999 - January 2000
South Sumter Resource Center January 1998 - April 1999
Education
University of Phoenix 2003 — 2006
Bacholors of Science, Accounting
Morris College 1995 — 1998
Business Administration
Paychex June 2009 - Present
Aetna November 2002 - January 2009
Skills
Benefits Administration, Employee Benefits, Salesforce.com, Sales Process, Marketing Communications, Problem Solving, Customer Service, Excel, Healthcare, Insurance, PowerPoint, Word, Microsoft Word, Microsoft Excel, Account Management, New Business Development, Sales Presentations, COBRA, Marketing, Health Insurance, Health Savings Accounts, Qualifying Prospects, Disability Insurance, Direct Sales, Sales, Selling, Customer Retention
Education
University of Oklahoma - Price College of Business 1994 — 1997
Bachelor's Degree, Marketing
Aetna September 2014 - Present
Aetna March 2012 - Present
Metropolitan Jewish Health System November 2007 - February 2011
VNA Community Healthcare May 2006 - October 2007
Staten Island University Hospital September 2002 - June 2007
Skills
Home Care, Nursing, Medicare, Utilization Management, Healthcare Management, Healthcare, Case Managment, Prior Authorization, Medicaid Managed Care, Case Management, Healthcare Industry, Medicaid
Education
University of Phoenix 2012 — 2014
Bachelor of Science (BS), Nursing Science
Aetna February 2012 - August 2014
Integrated System Analysis February 2012 - August 2014
Worley Catastrophe September 2010 - January 2012
Bexley City School District September 1998 - April 2010
Skills
Active Directory, SharePoint, Quality Center, Technical Support, Testing, Software Documentation, Troubleshooting, Information Technology, Training
Education
University of Phoenix 2011 — 2013
BSIT, IT Support
Zane State College Zanesville, Ohio 1994 — 1996
Associates Degree of applied Science, ACAD
Aetna June 2015 - Present
Aetna December 2013 - Present
Coventry Health Care April 2010 - December 2013
Significa Insurance Group July 2007 - February 2010
Nationwide Insurance March 2007 - July 2007
Skills
Insurance, Underwriting, Health Insurance, Process Improvement, Microsoft Excel, Brokers, Managed Care
Education
University of Pennsylvania - The Wharton School 2012 — 2012
Certified Employee Benefit Specialist, Group Benefits Associate
Millersville University of Pennsylvania 2002 — 2006
Bachelor of Science, Business Marketing, Government and Political Affairs
Interline Brands November 2012 - Present
Interline Brands August 2003 - December 2012
Blank Rome LLP August 2000 - August 2003
Aetna 1996 - 1998
Woodcock Washburn LLP 1987 - 1991
Skills
Accounts Receivable, Credit Risk, Credit, Forecasting, Cash Flow, Process Improvement, Accounting, Negotiation, Sarbanes-Oxley Act, Account Reconciliation, Customer Service, Financial Analysis, System Integration..., New Business Development, Sales, Cash Management, Invoicing, Operations Management, Financial Reporting, Pricing, Sales Operations, Account Management, Sales Management, Leadership, Budgets, Analysis, Finance, Contract Negotiation, Management, Inventory Management, Purchasing, SAP, Sarbanes-Oxley, Wholesale, Team Building
Education
University of Pennsylvania
Villanova University
Williamstown
Williamstown
Coventry Health Care April 1997 - Present
Aetna April 1997 - Present
Wells Fargo Bank February 1981 - April 1997
Skills
Health Insurance, Claim, Medicare, Workers Compensation, Call Centers, Managed Care, Employee Benefits, Process Improvement, HIPAA, Vendor Management, Claims Management, Provider Relations
Education
University of Phoenix 2003 — 2005
In progress., Business Administration and Management, General
Yuba College 1980 — 1982
Aetna May 2014 - Present
Aetna July 2012 - Present
Aetna May 2011 - July 2012
CareMore Health Plan August 2008 - March 2010
Pima County January 2001 - June 2008
Skills
Medicare, Medicaid, Managed Care, Management, Healthcare, Healthcare Consulting, HIPAA, Health Insurance, Healthcare Industry, Healthcare Information..., Process Improvement, Provider Relations, Insurance, Network Development, Public Speaking, Health Policy, Program Management, Training, Disease Management, Strategic Planning, Case Management, Hospitals, Team Building, Nonprofits, Operations Management
Education
University of Phoenix
BS, Business Administration
Aetna June 2011 - Present
Aetna January 2010 - June 2011
Aetna April 2009 - January 2010
Aetna April 2008 - April 2009
Schaller Anderson an Aetna Company January 2004 - April 2008
Mercer April 1998 - January 2004
Skills
Medicaid, Business Process..., Healthcare Information..., Data Analysis, Software Documentation, Project Management, Healthcare, Business Analysis, Managed Care, Program Management, Leadership, HIPAA, Requirements Analysis
Education
University of Phoenix 1999 — 2003
BS, Information Technology
Lutheran Church Of St Mark,Glastonbury, CT May 2013 - Present
AETNA October 1988 - October 1993
CIGNA CORP October 1969 - November 1988
Skills
Microsoft Office, Public Speaking, Strategic Planning
Education
Wharton School, University of Pennsylvania 1957 — 1963
Associate's degree, Accounting and Finance
Villanova University
Aetna April 2014 - Present
Aetna May 2012 - April 2014
The Academy of South Florida November 2011 - June 2012
UPS September 2005 - August 2008
Office Depot January 2004 - September 2005
The Answer Group (TAG) January 1999 - January 2004
Skills
Active Directory, Hardware, Windows, VPN, Windows Server, Troubleshooting, Switches, VMware, TCP/IP, Technical Support, Management, WAN, DHCP, Printers, Routers
Education
University of Phoenix 2012 — 2013
Bachelor of Science, Information Technology/Information Systems Security
University of Phoenix 2010 — 2012
Associates of Arts, Information Technology, 3.64
The Academy of South Florida 2011 — 2011
MCITP, Microsoft Certification Windows 7 Professional
Aetna Customer Service Rep.AppleOne Employment ServicesNovember 2014 - November 2014
Cypress Property & Casualty Insurance Company January 2012 - October 2013
Robert half - office team January 2012 - June 2012
Office Team January 2011 - January 2012
Kelly Services January 2009 - January 2011
Snelling January 2008 - January 2009
US Navy August 2004 - August 2008
Skills
Customer Service, Microsoft Excel, Microsoft Word, Strategic Planning, PowerPoint, Outlook, Event Planning, Administrative..., Team Building, Budgets, Business Strategy, Office Management, Project Management, Research, Public Speaking
Education
University of Phoenix 2012 — 2013
Masters of Management, Management
University of Phoenix 2009 — 2011
Bachelor of Science, Business/ Accounting
Aetna January 2013 - Present
Coventry Health Care January 2013 - 2013
Syntel 2009 - December 2012
Cognizant Technology Solutions October 2002 - October 2008
Intelligroup 1999 - 2002
Skills
@CSM, SDLC, Project Planning, Project Management, Global Delivery, Software Project..., Business Analysis, IT Management, IT Strategy, Requirements Analysis, Solution Architecture, PMP, Quality Assurance, Vendor Management, Requirements Gathering, Resource Management
Education
University of Phoenix
Master of Business Administration
Mercer Health and Benefits LLC April 2001 - Present
GE 1999 - 2001
The Chickering Group 1998 - 1999
The Paul Revere Insurance Group 1994 - 1997
Guardian Life 1988 - 1994
Aetna 1982 - 1988
Skills
Actuarial Designations, FSA, MAAA, Employee Benefits, Actuarial Consulting, Actuarial Science, Underwriting, ALM, Defined Benefit, Health Insurance, Managed Care, Reinsurance, Benefits Administration, Pensions, Insurance, Health Policy
Education
University of Pennsylvania 1977 — 1982
BS, Actuarial Science
Liberty High School
Nitschmann
BCForward October 2013 - Present
CMCS February 2012 - October 2013
Aetna February 1997 - June 2011
Skills
Windows Server, Active Directory, SQL, Windows XP, Servers, Testing, Oracle SQL Developer, Oracle E-Business Suite, Quality Assurance, Quality Center, SSRS, Process Scheduler, XML, EDI, SharePoint, ALM, Strongly self-motivated, IT Strategy, Statistics, Access, Accounts Payable, Staff Supervision, Staff Development, Putty, SFTP, XSD, Microsoft SQL Server, Interfaces, Data Interfaces, Project Management, Test Data, Data Driven Testing, Data Analysis, Databases, Data Warehousing, Database Administration, Data Management, Data Manipulation, Data Mining, Security, top l, Mainframe, IBM AS/400, IBM Servers, IBM Mainframe, IBM Rational Tools, Autosys, Information Technology, Healthcare Information..., Insurance
Education
University of Phoenix 2004 — 2009
Bachelor of Science (B.S.), Information Technology
Aetna January 2013 - Present
Coventry Healthcare 2007 - 2011
Skills
Software Documentation, HIPAA, Healthcare Information..., Visio, Access, SDLC, XP, SharePoint, Business Analysis, Troubleshooting, System Administration, Requirements Analysis, SQL, Windows, Process Improvement, Citrix, Lotus Notes, Systems Analysis, Crystal Reports, Requirements Gathering
Education
University of Phoenix 2011 — 2013
Associate's Degree, Healthcare Administration
Harper High School 1988 — 1992
Aetna September 2011 - Present
Skills
Medicare, Internal Communications, Health Insurance, Medicaid, Media Relations, Newsletters, Marketing Communications, Corporate Communications, Insurance, Public Relations, Strategic Communications, Utilization Management, Crisis Communications, Press Releases, Healthcare
Education
University of Phoenix 2004 — 2007
Bachelor of Business Administration (BBA)
University of Phoenix 2004 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.0
Aetna December 2011 - Present
Walmart October 1999 - December 2011
Education
University of Phoenix 2010 — 2011
Aetna October 2012 - Present
Aetna August 2005 - Present
Verizon August 1993 - November 2003
Skills
Training, Instructor-led Training, Case Managment, Case Management Services, Medical Case Management, Data Entry, Customer Satisfaction, Customer Retention, Customer Insight, Customer Service, Claims Handling
Education
University of Phoenix 2012 — 2014
Health/Health Care Administration/Management
Aetna February 2002 - Present
Education
Northeast High
University of Pennsylvania
Bachelor of Arts (BA), Mathematics
One Call Care Management February 2013 - May 2015
Beach House Assisted Living 2015 - 2015
Aetna October 2011 - February 2013
Citi May 2007 - October 2011
Skills
Communication, Creative Problem Solving, Problem Analysis, Compliance, Team-oriented, Team Leadership, Teamwork, Time Management, Timely Decision Making, Work Well Independently, Work Ethic, Microsoft Office, Microsoft Excel, Microsoft Word, Benefits Administration, Admissions, Office Administration, Nursing Homes, Cpr Certified
Education
University of Phoenix 2008 — 2015
Master's Health Administration, Health/Health Care Administration/Management
University of Phoenix 2008 — 2014
Master's degree, Health/Health Care Administration/Management
Nationwide Insurance December 2012 - Present
Aetna June 2010 - September 2012
NCO Financial Systems April 2008 - June 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
University of Phoenix 2012 — 2014
Bachelor of Applied Science (BASc), Health/Health Care Administration/Management
National Cable Technicians March 2013 - Present
V7 Tel/Net Solutions LLC January 2012 - Present
Self-employed January 1992 - Present
Liberty Healthcare Services, Inc. July 2007 - December 2011
ING January 2006 - June 2007
Intel Corporation October 2002 - February 2006
TCA Consulting Group, Inc. January 2002 - October 2002
Aetna June 2000 - January 2002
AT&T January 2000 - June 2000
EY June 1996 - January 2000
Skills
Telecommunications, Recruiting, Training, Microsoft Office, Customer Service, Management, Healthcare, HIPAA, Microsoft Excel, Operations Management, Microsoft Word, Networking
Education
University of Phoenix 2009 — 2012
Bachelor's degree, Mental Health Counseling/Counselor
Jordan West Family Counseling March 2014 - Present
Aetna November 2010 - April 2014
Aetna November 2010 - April 2014
Skills
Mental Health, Behavioral Health, Motivational..., Clinical Supervision, Case Management, Clinical Research, Mental Health Counseling, CBT, Group Therapy, Family Therapy, Crisis Intervention, Adolescents, Anger Management, Therapists, EAP
Education
University of Phoenix 1996 — 1999
Masters of Arts, Mental Health Counseling/Counselor Clinical
CareFirst BlueCross BlueShield February 2003 - Present
Aetna August 2001 - 2002
Skills
Claim, Analysis, Health Insurance, Training, Insurance, Documentation, Credentialing, Medicare, Managed Care, Invoicing, Underwriting
Education
University of Phoenix 2012 — 2015
Healthcare Business Management, 2.78
The Hartford May 2015 - Present
Aetna November 2014 - June 2015
Skills
cusotmer service, Management, Claims Handling, Property Claims, Health Insurance, Property & Casualty..., Information Technology
Education
University of Phoenix 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General