Aetna Company

Industry: Managed care company

Description

Aetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United StatesCEO: Mark Bertolini (Nov 29, 2010–)Parent organization: CVS HealthRevenue: 60.54 billion USD (2017)Number of employees: 49,828 (2017)Subsidiaries: Coventry Health Care, Aetna International Inc.,

Site: http://www.aetna.com/

Social Links: https://twitter.com/aetna, https://www.linkedin.com/company/aetna, https://www.facebook.com/aetna

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16,414 employees in database.
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Aetna List of Employees: 1992-2019
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Aetna Employees

Employee
Years
Job
Industry
Melena SarkisianMelena Sarkisian Glendale, California
Aetna Years November 2010 - June 2014
Job Sr Claims Adjuster at LifeCare Assurance Company
Industry Insurance
Experience
LifeCare Assurance Company   September 2015 - Present
Aetna   November 2010 - June 2014
Cigna   August 2006 - October 2010

Skills
COBRA, Health Insurance, Disability Insurance, Employee Benefits, Claim, Claims Management, Training, Leadership, Management, Benefits Administration, Property, Life Insurance

Education
University of Phoenix   2010 — 2014
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services

Tammy MarionTammy Marion Appleton, Wisconsin
Aetna Years January 2014 - Present
Job
Industry Insurance
Experience
Aetna   January 2014 - Present
University of Phoenix   April 2009 - Present
Aetna   January 2012 - December 2013
Aetna   January 2011 - January 2012
Aetna   February 2008 - January 2011
Aetna Global Benefits (AGB)   October 2006 - February 2008
Aetna   May 2001 - October 2006
FST Associates   April 2000 - May 2001
CIGNA   December 1989 - November 1999

Skills
Insurance, Project Management, Management, Sales, Training, Budgets, Employee Benefits, Medicare, Customer Service, Cross-functional Team..., Health Insurance, Leadership, Team Building, Underwriting

Education
University of Phoenix
Master's Degree

University of Phoenix   2010 — 2010
Certificate

University of Phoenix
Bachelor

Dawn BurrellDawn Burrell Henderson, Nevada
Aetna Years August 1997 - June 2002
Job Project Lead at West Dermatology/Las Vegas Skin and Cancer Clinics
Industry Medical Practice
Experience
West Dermatology/Las Vegas Skin and Cancer Clinics   October 2010 - Present
HCA   May 2006 - May 2007
Aetna   August 1997 - June 2002

Skills
Microsoft Excel, Research, Project Coordination, Customer Service, Public Health, Clinical Research, Project Management, Microsoft Office, Healthcare, Insurance, Medical Terminology, Management, Healthcare Management, EMR, Leadership, HIPAA, Healthcare Information..., EHR, Hospitals, Strategic Planning, Outlook, Training

Education
University of Phoenix   2011 — 2016
Psychology

Harold BellHarold Bell Minneapolis, Minnesota
Aetna Years November 2012 - June 2013
Job Human Services and Public Health
Industry Individual & Family Services
Experience
Hennepin County Government   August 2013 - Present
Aetna   November 2012 - June 2013
Wells Fargo Bank   January 2011 - March 2012
Verizon Wireless   January 2009 - January 2011
Alltel Wireless   April 2007 - January 2011

Skills
Loans, Consumer Lending, Small Business Lending, Mortgage Lending, Lines Of Credit, Credit, Banking, Commercial Lending, Credit Analysis, Loan Origination, Commercial Banking, Customer Service, Insurance, Relationship Management, Finance, Retail Banking, Sales, Marketing, Financial Services, Cross Selling, Deposits, Cash Management, Call Centers, Credit Cards, Payments, Customer Experience, Team Leadership, Loan Servicing, Cash Flow, Refinance, Applicant Tracking...

Education
University of Phoenix   2011 — 2014
Master of Business Administration (MBA), Business

University of Phoenix   2008 — 2011
Bachelor of Science (B.S.), Business

Dave ArgoDave Argo Phoenix, Arizona Area
Aetna Years April 2014 - Present
Job Senior Business Analyst at Aetna
Industry Mental Health Care
Experience
Aetna   April 2014 - Present
United Healthcare   June 2013 - March 2014
Mountain Health & Wellness   February 2012 - June 2013
Mountain Health & Wellness   February 2009 - January 2012
Cenpatico of Arizona   July 2005 - February 2009
ValueOptions of Arizona   June 2001 - July 2005
United States Air Force   July 1978 - March 2001

Skills
Process Improvement, Visio, Business Analysis, SDLC, Medicaid, Operations Management, Strategy, Information Technology, Quality Assurance, Healthcare Information..., Healthcare, Microsoft SQL Server, Team Building, Leadership, Project Management, Change Management, Software Documentation, HIPAA, Training, Strategic Planning, Customer Service, Management, EHR, Program Management, Software Development, Data Analysis, Telecommunications, Enterprise Software, Microsoft Office, Call Centers, Healthcare Management, Analysis, Project Planning, System Administration, Integration

Education
Western International University   2006 — 2010
Master of Business Administration, Dual Major - Management & IT, 3.97

University of Phoenix   2003 — 2005
Bachelor of Science, Information Technology, 3.99

Melissa NicholsMelissa Nichols Greater Nashville Area
Aetna Years March 1992 - July 1997
Job Sr Director, Contracting & Network Services
Industry Insurance
Experience
UnitedHealth Group   March 2015 - Present
Amerigroup   November 2013 - March 2015
MyHealth Network   August 2012 - November 2013
Kentucky Spirit Health Plan (Centene)   September 2011 - August 2012
Peach State Health Plan (Centene)   February 2011 - September 2011
Peach State Health Plan (Centene)   August 2007 - February 2011
Peach State Health Plan (Centene)   January 2006 - August 2007
United Way of Central Georgia   January 2000 - January 2006
Secure Health Plan of GA   November 1998 - January 2000
Aetna   March 1992 - July 1997

Skills
Management, Network Development, Provider Relations, Credentialing, Claim, Medicaid, Medicare, PPO, Healthcare, Strategic Planning, Health Policy, Healthcare Industry, Health Insurance, Physicians, HMO, Insurance, Medicaid Managed Care, HEDIS, Physician Relations, Provider Network..., Medicare/Medicaid..., Healthcare Reimbursement, Health Plan Operations, HIPAA, Medical Billing, Revenue Cycle Management

Education
Western Governors University   2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General

University of Phoenix   2010 — 2012
Associate of Arts (AA), Healthcare Administration

Rosalynda CabanRosalynda Caban Tampa, Florida
Aetna Years October 2008 - January 2013
Job BiLingual Account Manager
Industry Insurance
Experience
Lykes Insurance, Inc.   March 2013 - Present
Aetna   October 2008 - January 2013
Aetna   July 2007 - October 2008
Aetna   September 2003 - July 2007

Skills
Medicare, Licensed Life & Health..., Health Insurance, Managed Care, Insurance, Disability Insurance, Medicare Advantage, Medicare Prescription..., Medicare Part D, HMO, PPO, Open Access, Pharmacy Benefit..., Claim, Health Savings Accounts, Life Insurance, Provider Relations

Education
University of Phoenix   2004 — 2006
Bachelor's Degree, Business Administration and Management, General

Paula SmeetonPaula Smeeton Coal City, Illinois
Aetna Years July 1997 - January 2004
Job Supervisor Accounts Receivable at MultiPlan
Industry Hospital & Health Care
Experience
MultiPlan   October 2004 - Present
Aetna   July 1997 - January 2004

Skills
Accounts Receivable, Management, Project Management, A/R collections, Account Reconciliation, Customer Support, Financial Audits, Internal Audit, External Audit, Data Collection, Data Analysis, Project Planning, Microsoft Word, Microsoft Excel, PowerPoint, Oracle, Cash Receipts, System Testing, Process Improvement

Education
University of Phoenix
Associate's Degree, Business Management and Accounting

University of Phoenix

Yolanda UseryYolanda Usery Phoenix, Arizona Area
Aetna Years July 2013 - March 2014
Job Network Account Manager
Industry Hospital & Health Care
Experience
Aetna- Mercy Care Plan   March 2014 - Present
Aetna   July 2013 - March 2014
TriWest Healthcare Alliance   March 2011 - March 2013
TriWest Healthcare Alliance   March 2006 - March 2011
TriWest Healthcare Alliance   November 2003 - March 2006
TriWest Healthcare Alliance   February 2002 - November 2003
TriWest Healthcare Alliance   June 1998 - October 1999
TriWest Healthcare Alliance   February 1998 - June 1999
TriWest Healthcare Alliance   February 1997 - May 1998
NMC Homecare   February 1994 - September 1996

Skills
Healthcare, Healthcare Management, Case Management, Customer Service, Virtual Teams, Training & Development, Event Planning, Public Speaking, Presentation Development, Group Presentations, Compliance, Conflict Management, Data Analysis, Team Building, Relationship Development, Webinars, Contract Management, Staff Management, Materials Management, Logistics, Goal Development, Mentoring, Travel, Appointment Scheduling, Office Management, Equipment Management, Project Coordination, Provider Relations, Network Development, Employee Training, Software Documentation, Utilization Management, Healthcare Information..., Medical Billing, EMR, EHR, Physician Relations

Education
University of Phoenix   2000 — 2002
Bachelor's degree, Marketing

Dawne NovingerDawne Novinger Portland, Oregon Area
Aetna Years August 2014 - Present
Job Long Term Disability Case Manager at Aetna
Industry Insurance
Experience
Aetna   August 2014 - Present
State of Oregon   December 2013 - August 2014
Liberty Mutual Insurance   October 2012 - February 2013
USAA   September 2009 - June 2012
USAA   August 2006 - September 2009
United Way of Sacramento   2006 - 2009
BBR Partners   January 2006 - June 2006
AIG   April 2005 - October 2005
USAA   May 2001 - April 2005

Skills
Insurance, Settlements, Insurance Claims, Underwriting, Property & Casualty..., Distance Learning, Creative Services, Technology Integration, Educational Technology, Settlement, Instructor-led Training, Claim, Microsoft Office, Workshop Facilitation, Training Facilitation, Program Facilitation, Claims Handling, Claims Resolution, Claims Investigations, Auto Claims, Negotiation

Education
University of Phoenix   2009 — 2011
Bachelor of Science (B.S.), Business Communications

Krystin D'Amato (Nadeau)Krystin D'Amato (Nadeau) Hartford, Connecticut Area
Aetna Years June 2013 - Present
Job Talent Acquisition Sr.Internal Research Recruiter/Sourcing Specialist at Aetna
Industry Human Resources
Experience
Aetna   June 2013 - Present
Robert Half International   April 2012 - March 2013
MassMutual Financial Group   February 2006 - June 2011

Skills
Billing Process, Collections, Accounts Payable, Accounts Receivable, Interviews, Recruiting, Accounting, New Business Development, General Ledger, Account Reconciliation, PeopleSoft, Temporary Placement, Financial Analysis, Talent Management, Temporary Staffing, Talent Acquisition, Payroll, Time Management, College Recruiting, Applicant Tracking..., Process Improvement, Employee Benefits, Staffing Services, Sales, Onboarding, Technical Recruiting, Professional...

Education
University of Phoenix   2009 — 2010
Master of Business Administration (MBA), Business Administration and Management, General

Westfield State College   2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Psychology

Windsor Locks High School   1996 — 2000
High School Diploma , Human Resources Management/Personnel Administration, General

Tinika BrewerTinika Brewer Nashville, Tennessee
Aetna Years March 2014 - Present
Job Instructional Designer
Industry Insurance
Experience
Aetna   March 2014 - Present
CSHM LLC   April 2013 - March 2014
Saint Thomas Health   December 2010 - April 2013
Saint Thomas Health   January 2008 - December 2010

Skills
HIPAA, Training, Healthcare, Process Improvement, Leadership Development, Cpr Certified, Community Outreach, Nonprofits, Onboarding, Management, Program Management, Leadership, Time Management, Microsoft Office, Instructional Design, Employee Relations, Organizational..., Policy, Human Resources, Public Speaking, Staff Development, E-Learning, Software Documentation, PowerPoint, Adult Education, Learning Management, Hands-on Training, Training Delivery, Coaching, Instructor-led Training, Curriculum Design, Employee Training, SharePoint, Learning Management..., Outlook, SnagIt, Adult Learning Theory, CPR Certified

Education
ASTD   2014 — 2014
Instructional Design

University of Phoenix-Nashville Campus
Bachelor of Science (BS), Health/Health Care Administration/Management

Carla LassoCarla Lasso Phoenix, Arizona Area
Aetna Years December 2014 - Present
Job Family Nurse Practitioner
Industry Medical Practice
Experience
Aetna   December 2014 - Present
Lasso Consultant   January 2004 - January 2007
Advanced Reimbursement Management   January 2005 - November 2005
UnitedHealth Group   2004 - 2005
Desert Capstone   1995 - 2003
Samaritan Health Services   1991 - 1999

Skills
Healthcare, Nursing, Pediatrics, Family Medicine, ACLS, BLS

Education
Northern Arizona University, School of Nursing   2008 — 2011
Master's Degree, Family Practice Nurse/Nursing, Magna Cum Laude

University of Phoenix   2003 — 2005
Bachelor's Degree, Nursing Science, Summa Cum Laude

James CulpJames Culp New York, New York
Aetna Years May 2012 - August 2012
Job Audit Associate at KPMG US
Industry Accounting
Experience
KPMG US   August 2014 - Present
Aetna   May 2012 - August 2012
KPMG US   May 2012 - May 2012
Hersha Hospitality Trust   May 2011 - August 2011

Skills
Financial Accounting, Financial Analysis, Financial Reporting, Microsoft Excel, Microsoft Office, Public Speaking, Auditing

Education
University of Pittsburgh   2010 — 2014
Bachelor's Degree, Accounting, Certificate in Leadership and Ethics, Graduated

Angela FuentesAngela Fuentes Phoenix, Arizona
Aetna Years August 2014 - Present
Job Customer Services
Industry Consumer Services
Experience
Aetna   August 2014 - Present
Safeway   March 2013 - August 2014
3PD, Inc.   March 2010 - October 2012
Cigna Insurance Services   December 2007 - July 2008

Skills
Customer Service, Customer Satisfaction, Data Entry, Cashiering, Inventory Management, Telephone Skills, Call Centers, Time Management, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Retail, Phone Etiquette, Teamwork, Troubleshooting, Customer Experience, PowerPoint, 10 Key, Sales

Education
University of Phoenix   2010 — 2011
N/A, Business Administration and Management, General

Arizona Institute of Business and Technology   1997 — 1998
Diploma, Business/Office Automation/Technology/Data Entry, 3.8

Collette MatheCollette Mathe Phoenix, Arizona Area
Aetna Years March 2015 - Present
Job Senior Human Resources Partner at Aetna
Industry Hospital & Health Care
Experience
Aetna   March 2015 - Present
McKesson   August 2013 - March 2015
McKesson   2008 - 2012
excelleRx   2005 - 2008
Avnet, Inc.   2000 - 2004

Skills
Employee Relations, Employee Engagement, Performance Management, Compensation, Workforce Planning, Benefits Administration, Deferred Compensation, Employee Benefits, Talent Acquisition, Human Resources, Organizational..., HR Policies, Employee Training, Leadership Development, Recruiting, Organizational Design, Succession Planning, Change Management, Coaching, Leadership, Management, HRIS, Onboarding

Education
HCI
Human Capital

HCI

HCI

University of Phoenix
Bachelor of Science (BS), Management

Nannette BenedettoNannette Benedetto Tucson, Arizona Area
Aetna Years April 2013 - Present
Job QM Consultant
Industry Health, Wellness and Fitness
Experience
Aetna   April 2013 - Present
Coventry Health Care   January 2008 - April 2013
Coventry Health Care   August 2010 - July 2012
First Script   October 2008 - August 2010
First Script   January 2008 - October 2008
Mobility Insurance Agency   May 2006 - November 2007
Progressive Insurance   September 2005 - September 2006
California Casualty Management Company   January 2001 - February 2004
RSA   1998 - 2000

Skills
Process Improvement, Visio, Business Analysis, Insurance, Leadership, Project Management, Vendor Management, Quality Assurance, Program Management, Change Management, PMP, SDLC, Six Sigma, Software Documentation, PMO, MS Project, Training, Operations Management, Access, Project Portfolio..., Software Project..., Requirements Analysis, Project Delivery, SharePoint, SharePoint Designer, Adobe Acrobat, Intuitive Documentation..., Process Mapping, Snag-It, Arizona Notary, Business Process Mapping

Education
University of Phoenix   2011 — 2011
BS, Marketing

University of Phoenix   2002 — 2011
BS, Business Management

University of Phoenix
Certification, Project Management

Justin WitmerJustin Witmer Greater Pittsburgh Area
Aetna Years May 2014 - January 2015
Job Account Manager, Mid Market at UPMC Health Plan
Industry Insurance
Experience
UPMC Health Plan   February 2015 - Present
Aetna   May 2014 - January 2015
Coventry/HealthAmerica   July 2011 - January 2015
AGLA   December 2008 - June 2011
Strategic Consulting Group   June 2008 - November 2008
League of Young Voters   2008 - 2008

Skills
Health Insurance, Insurance, Sales, Account Management, CRM, Leadership, Sales Operations, Recruiting, Analysis, Customer Retention, Advertising, Employee Benefits, Customer Service, Sales Management, Marketing, New Business Development, Data Analysis, Microsoft Excel, Strategic Planning, Salesforce.com

Education
University of Pittsburgh   2004 — 2008
BA, Political Science

Benjamin LenehanBenjamin Lenehan Greater Pittsburgh Area
Aetna Years July 2014 - Present
Job Customer Service at Aetna
Industry Insurance
Experience
Aetna   July 2014 - Present
Verizon Wireless   November 2010 - May 2014
Verizon Wireless   January 2010 - November 2010
Verizon Wireless   January 2009 - January 2010

Skills
Customer Service, Call Centers, Account Management, Customer Retention, Sales, Problem Solving, Decision Making, Negotiation, Subject Matter Experts, Business Analysis, Microsoft Office, Health Insurance, Wireless, Telecommunications, Troubleshooting, M2M, Technical Support, Retail

Education
University of Pittsburgh   2001 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General

Shelly UlibarriShelly Ulibarri Salt Lake City, Utah
Aetna Years October 2001 - Present
Job Director of Operations at Aetna
Industry Hospital & Health Care
Experience
Aetna   October 2001 - Present
Eagle Gate College   June 2002 - June 2007
United Healthcare   September 2000 - October 2001
Intermountain Healthcare   June 1988 - September 2000

Skills
Health Insurance, Insurance, Claim, Leadership, Managed Care, Customer Service, Healthcare, Management, Microsoft Excel, Access, Health Policy, Healthcare Information..., Account Management, Public Speaking, Customer Retention, Healthcare Consulting, Employee Relations, Data Analysis

Education
University of Phoenix

University of Utah

Rose RossRose Ross Columbus, Ohio Area
Aetna Years April 2008 - November 2011
Job Experienced call center insurance specialist
Industry Insurance
Experience
UnitedHealth Group   April 2015 - Present
UnitedHealth Group   May 2012 - Present
Mogan Stanley   November 2011 - May 2012
Aetna   April 2008 - November 2011
Aetna   June 2003 - April 2008

Skills
Data Warehousing, Finance, Valuation, Financial Modeling, SDLC, Business Analysis, Management Consulting, Employee Benefits, Medicare, Credentialing, Insurance, Process Improvement, Customer Service, Portfolio Management, Medicaid, Claim, HIPAA, Health Insurance, Health Savings Accounts, Managed Care, Provider Relations, Healthcare, COBRA, Long-term Care, Health Policy, Call Centers, Benefits Administration, 401k, Claims Resolution, Claims Management, Healthcare Information..., Data Analysis, Critical Illness, Disability Insurance, Brokers, Open Enrollment, HMO, PPO, Medicare Part D, Life Insurance, Claim Investigation, Medical Billing, ICD-9, Employee Wellness, CPT, Network Development, PeopleSoft, General Insurance, Healthcare Management, Medical Terminology

Education
University of Phoenix   2014 — 2016
Associate of Arts (AA), Health/Health Care Administration/Management

Karyn FifeKaryn Fife Greater Pittsburgh Area
Aetna Years March 2015 - Present
Job Program Business Analyst at Aetna
Industry Insurance
Experience
Aetna   March 2015 - Present
Highmark Inc.   January 2015 - March 2015
Coventry Health Care, an Aetna Company   May 2012 - December 2014
UPMC Health Plan   February 2006 - May 2012
UPMC Health Plan   February 2005 - February 2006
UPMC Health Plan   February 2002 - February 2005
Gateway Health Plan   April 1999 - February 2002
Gateway Health Plan   May 1998 - April 1999
Gateway Health Plan   March 1997 - May 1998
Gateway Health Plan   November 1996 - March 1997

Skills
Requirements Gathering, Systems Analysis, Visio, Medicare, SDLC, Business Analysis, Process Improvement, Cognos, Healthcare Information..., Requirements Analysis, Medicaid Managed Care, IT Operations, Financial Analysis, IT Solutions, Business Requirements, Electronic Enrollment, Production Support, Agile & Waterfall..., Medicare Letters, Creative Solutions, System Testing, Unit Testing, System Enhancements, Redetermination Projects, Statutory Reporting, Home Nursing Files, Benefit Cost Analysis, Department of Public..., Employee Training, Customer Service, Customer Retention, Microsoft Excel, Access Database, PowerPoint, Posnet, MC400, Amisys, Remedy Ticketing System, MMC, On-call Support, Access, Insurance, Leadership

Education
University of Pittsburgh   1990 — 1994
Bachelor of Science (BS), Business/Psychology

Upper St. Clair High School   1986 — 1990
High School

Daniel PringleDaniel Pringle Fresno, California Area
Aetna Years September 2011 - Present
Job Instructional Design and Developer at Aetna
Industry Insurance
Experience
Aetna   September 2011 - Present
Aetna. Inc   April 2007 - September 2011
Aetna Inc   June 2005 - April 2007

Skills
ADDIE, Access, Analysis, Business Analysis, Blended Learning, Call Center, Classroom, Captivate, Curriculum Design, Customer Service, Dreamweaver, E-Learning, Employee Benefits, Employee Training, Gap Analysis, HTML, Hands-on Training, Healthcare, Instructional Design, Instructor-led Training, Insurance, Leadership, Learning Management, Learning Management..., MS Project, Management, Microsoft Office, Microsoft Word, Needs Analysis, Performance Consulting, Performance Improvement, Performance Management, PowerPoint, Process Improvement, Program Management, Project Management, Quality Assurance, Requirements Analysis, Requirements Gathering, Resource Management, SDLC, SharePoint, SnagIt, Software Documentation, Team Building, Technical Training, Technical Writing, Testing, Training, Training Delivery

Education
Charter
Associates, Science

University of Phoenix

Janette ValdezJanette Valdez San Francisco Bay Area
Aetna Years June 2015 - Present
Job Network Account Manager
Industry Hospital & Health Care
Experience
Aetna   June 2015 - Present
Aetna   January 2014 - May 2015
Aetna   November 2007 - January 2014
Aetna   January 2007 - November 2007
Tickets.com   January 2006 - February 2007

Skills
Data Entrée for Medical..., Critical Thinking, Self Management, Team Building, Time Management, Training, Customer Service, Analysis, Coaching, Healthcare, Software Documentation, Call Centers, Access, Data Entry, Customer Satisfaction, Leadership, Employee Benefits, Supervisory Skills, HIPAA, PPO, Microsoft Word, Troubleshooting, Microsoft Excel, Employee Relations, Medicaid, Policy, Microsoft Office, Leadership Development, Managed Care, Telephone Skills, Management, Visio, Customer Retention, Project Management, Claims Resolution, Credentialing, Account Management, Business Model..., Insurance, Outlook, Strategic Visionary

Education
University of Phoenix   2012 — 2016
Bachelor's degree, Healthcare Administration

Boyd LlewelynBoyd Llewelyn Greater Salt Lake City Area
Aetna Years 1994 - 1996
Job
Industry Information Technology and Services
Experience
Fidelity Investments   June 2013 - Present
American Express   January 2012 - June 2013
American Express   May 2010 - December 2011
American Express   November 2006 - July 2010
American Express   April 2005 - November 2006
American Express   July 1998 - April 2005
Human Affairs International   1996 - 1998
Aetna   1994 - 1996

Skills
Websphere, XML, Visual Basic, Distributed Systems, MVS, Software Development, SDLC, Management, Credit Cards, Software Project..., Strategic Planning, Databases, PMP, Outsourcing, SOA, Web Services, Project Management, Enterprise Software, Governance, Leadership, IT Strategy, Architectures, .NET, Java Enterprise Edition, Enterprise Architecture, System Architecture, Requirements Analysis, Agile Project Management, Business Intelligence, Architecture

Education
University of Phoenix   1993 — 1997
BS

Desiree ChiapputiDesiree Chiapputi Greater Los Angeles Area
Aetna Years August 2008 - Present
Job Dental Insurance Representative at Aetna
Industry Consumer Services
Experience
Aetna   August 2008 - Present
Self employeed   January 2005 - Present
Wells Fargo   June 2005 - July 2008

Education
University of Phoenix   2006 — 2012
Bachelor of Science (B.S.), Human Resources Management and Services

Kim DuerrKim Duerr Hartford, Connecticut Area
Aetna Years June 1988 - May 2001
Job AVP, Real Estate Financial Director at Voya Financial
Industry Financial Services
Experience
Voya Financial   May 2001 - Present
Aetna   June 1988 - May 2001

Skills
Financial Analysis, Risk Management, Strategic Financial..., Financial Services, Portfolio Management, Finance, Process Improvement, Corporate Finance, Accounting, Managerial Finance, Hyperion Enterprise, Financial Planning, Business Analysis

Education
University of Phoenix   2004 — 2008
Bachelor of Science (BS), Accounting and Finance

Briana Ondich, RHIABriana Ondich, RHIA Greater Pittsburgh Area
Aetna Years May 2012 - March 2015
Job Business Technical Analyst at Highmark
Industry Hospital & Health Care
Experience
Highmark Inc.   April 2015 - Present
Aetna   May 2012 - March 2015

Skills
Healthcare Information..., Access

Education
University of Pittsburgh   2008 — 2012
BS, Health Information Management

Monique WardMonique Ward Fresno, California Area
Aetna Years September 2008 - Present
Job Aetna National Accounts Customer Service Representative
Industry Insurance
Experience
Aetna   September 2008 - Present
Sears, Roebuck and Co.   June 2008 - January 2009
Starbucks   October 2003 - March 2008
The Home Depot   February 2005 - August 2006
Women's Workout Express   April 2005 - July 2005
Sports authority   September 2004 - February 2005
Fresno Moving and Storage   June 2002 - August 2002

Skills
Health Insurance, Insurance, Employee Benefits, Medicare, Claim, Process Improvement, Managed Care, Call Centers, Customer Service, Business Analysis, Training, Photos, Computer-savvy, Telephone, Retail, Cash-handling, Management, Human Resources, Apparel, Home Improvement, Hostesses, Food Quality, Food Safety, Food & Beverage, Cleaning, Sanitation, Food Service Sanitation, Flexible Spending..., Health Savings Accounts, PowerPoint development, Presentations, Underwriting, Process Scheduler, Customer Satisfaction

Education
University of Phoenix-Central Valley Campus   2009 — 2013
Bachelor's degree, Business, Management, Marketing, and Related Support Services

Fresno City College   2003 — 2005
N/A, General Studies

Central High School   1999 — 2003
High School Diploma, General Studies

Sheila DilgardSheila Dilgard Ashland, Ohio
Aetna Years April 2012 - Present
Job Care Management Nurse Supervisor at Aetna
Industry Insurance
Experience
Aetna   April 2012 - Present
Samaritan Regional Health System   May 1988 - December 2006

Skills
Utilization Management, Hospitals, Nursing, Healthcare, Medical/Surgical, IV, Healthcare Management, Health Care..., Case Managment, Managed Care, Ambulatory Care, Healthcare Information..., Medication..., Community Health, PowerPoint, Microsoft Office, Surgery, Live Meeting, Clinical Supervision, Appeals, Utilization Review, Secretarial Skills, Microsoft Word

Education
University of Phoenix   2006 — 2008
Master of Science (MS), Registered Nursing/Registered Nurse and HealthCare Administration

MedCentral College of Nursing   2003 — 2005
Bachelor of Science (BS), Registered Nursing/Registered Nurse

North Centeral Technical School   1993 — 1999
Associate's degree, Registered Nursing/Registered Nurse

Ashland High School   1984 — 1988

Candice CushmanCandice Cushman Hartford, Connecticut Area
Aetna Years May 2014 - Present
Job Marketing Manager, Aetna National Accounts
Industry Marketing and Advertising
Experience
Aetna   May 2014 - Present
Aetna   April 2011 - May 2014
Aetna, INC.   February 2010 - April 2011
Aetna   January 2009 - February 2010
Aetna   October 2007 - January 2009
Aetna   September 2005 - October 2007
Aetna   October 2003 - September 2005
Carvel Corporation   May 1999 - September 2003

Skills
Creative Direction, Web Project Management, Product Marketing, Direct Marketing, Marketing Strategy, Marketing Communications, Positioning, Copywriting, Project Management, Analytics, Strategic Communications, Segmentation, Management, Integrated Marketing, Marketing Management, B2B Marketing, Market Research, Marketing, Cross-functional Team..., Digital Marketing, Brand Management, Newsletters, Advertising, Email Marketing, Marketing Research, Multi-channel Marketing, Strategy, Competitive Analysis, Lead Generation, Customer Insight, Direct Mail, Brand Development, Corporate Communications, Brand Awareness, Internal Communications, Online Advertising, CRM, Corporate Branding, Interactive Marketing, Relationship Marketing, B2B, Social Media Marketing, Media Planning, Market Planning, Product Launch, Online Marketing, Digital Strategy

Education
University of Phoenix   2003 — 2009
Bachelor of Science, Business / Marketing

Robert RiderRobert Rider Ellington, Connecticut
Aetna Years April 2009 - June 2014
Job Intensive Case Manager at Mckesson/AxisPoint Health
Industry Hospital & Health Care
Experience
Mckesson/AxisPoint Health   July 2014 - September 2015
New England Home Care   June 2007 - December 2014
Aetna   April 2009 - June 2014
Patient Care Inc   July 2006 - June 2007
MetLife   July 2003 - July 2006
GE Capital   April 2000 - July 2003
Professional Relief Nurses   January 1999 - March 2000
Gentiva Health Services   January 1995 - December 1999

Skills
Nursing, Administration, Healthcare, Excel, Insurance, long term disability..., Home Care, Clinical Research, Healthcare Management, Medicaid, Case Managment, Leadership, Medicine, Wound Care, Managed Care, HIPAA, Hospitals, EMR, Medicare, Microsoft Excel, Case Management, Motivational..., Disability Management, Home Health Agencies, Medical Records, EHR, Patient Education, Medical Case Management, Health Education, Medical/Surgical, Healthcare improvement, Medical-Surgical

Education
University of Phoenix   2005 — 2006
Heath Care Adminstration

United States Air Force, School of Aerospace Medicine   1985 — 1985
Certificate, Flight Nurse

Maria College   1979 — 1981
AAS, Nursing

Herkimer County Community College   1975 — 1976
None, Medical Laboratory Technology

Trina KnappTrina Knapp Greater Salt Lake City Area
Aetna Years June 2015 - Present
Job Project Manager at Aetna
Industry Insurance
Experience
Aetna   June 2015 - Present
Coventry Health Care, an Aetna Company   June 2007 - May 2015
Afni   November 2005 - August 2006
Teleperformance   June 2001 - November 2005
Experian   May 1987 - November 2001

Skills
Documentation, Performance Consulting, IDX, Human Performance, Customer Service, Policy, Coaching, Mentoring, Quality Assurance, Call Center, Vendor Management, Software Documentation, Training, Call Centers, Budgets, Process Improvement, Management, Insurance, Employee Training, Team Building, Leadership, Employee Benefits, Program Management

Education
University of Phoenix   2008 — 2012
Bachelor of Science (BS), Business Administration, 3.8

Dawn HoltDawn Holt Greater Pittsburgh Area
Aetna Years October 2008 - December 2008
Job Financial Counselor at Allegheny Health Network
Industry Hospital & Health Care
Experience
Allegheny Health Network   December 2008 - Present
Aetna   October 2008 - December 2008
UPMC   June 2006 - October 2008

Skills
Customer Service, Hospitals, HIPAA, Social Media Marketing, Healthcare Information..., Healthcare Management, Microsoft Excel, Microsoft Office, Microsoft Word, Team Building, Clinical Research, EMR, Healthcare, Public Speaking, Social Media, EHR

Education
University of Pittsburgh   2002 — 2006
Bachelor of Arts, Communications & Rhetoric

University of Pittsburgh   2002 — 2006
Bachelor's degree, Communications & Rhetoric

Amy TurkoAmy Turko Greater Pittsburgh Area
Aetna Years June 2012 - Present
Job Pharmacy Program Manager at Aetna
Industry Insurance
Experience
Aetna   June 2012 - Present
CVS Caremark Corporation   June 2008 - June 2012
CVS Caremark Corporation   July 2007 - June 2008

Skills
Pharmacists, Medication Therapy..., Pharmacy, Pharmacy Benefit..., Medicare Part D, Patient Counseling, Immunization, Clinical Pharmacy, Community Pharmacy, Managed Care, Certified Immunizer, Healthcare, Pharmacy Practice, Pharmaceutical Care, Customer Service, Utilization Management, Patient Education, Inventory Management, Microsoft Office, Medicare, Microsoft Excel, HIPAA, Prior Authorization, Prescription, Drug Interactions, Formulary, Medicare Prescription..., Medicare/Medicaid..., Prescription Drugs, Healthcare Industry, Compounding, Disease Management

Education
University of Pittsburgh   2001 — 2007
Doctor of Pharmacy (PharmD), Pharmacy

Joseph P. Piemonte, FACHEJoseph P. Piemonte, FACHE Tampa/St. Petersburg, Florida Area
Aetna Years January 2001 - March 2003
Job Senior Director of Operations, Iasis Integrated Care Solutions, a contractor of Humana for FL Medicaid
Industry Insurance
Experience
IASIS Healthcare   June 2014 - Present
Humana   March 2005 - June 2014
CIGNA Healthcare   January 2004 - March 2005
Aetna   January 2001 - March 2003
Aetna   September 1998 - January 2001
Curative Health Services   January 1998 - September 1998
United States Air Force   September 1996 - September 1998
United States Air Force   June 1992 - January 1996
Geisinger Health System   January 1992 - June 1992
University of Scranton   1990 - 1992

Skills
Health Insurance, Medicare, Managed Care, Provider Relations, HMO, Utilization Management, PPO, Medicaid, Network Development, Contract Negotiation, Healthcare Reimbursement, Hospital Reimbursement, Medicare/Medicaid..., Healthcare Management, Accountable Care, Health Care Reform, Provider Network..., Hospitals, Physicians, Healthcare Consulting, EHR, Healthcare Information..., Healthcare, Healthcare Industry, Credentialing, HIPAA, Medicare Part D, Medicaid Managed Care, Medical Compliance, HEDIS, Physician Relations, Utilization Review, ICD-9, Health Policy, Quality Improvement, Practice Management, Revenue Cycle, Medicine

Education
University of Scranton   1990 — 1992
Master of Science (MS), Health/Health Care Administration/Management

University of Pittsburgh   1985 — 1990
Bachelor of Science (BS), Molecular and Cell Biology

University of Pittsburgh   1985 — 1990
Certificate, Conceptual Foundations of Medicine (Medical Ethics)

Corey PackerCorey Packer Dallas/Fort Worth Area
Aetna Years March 1999 - March 2000
Job Revenue Cycle Professional
Industry Hospital & Health Care
Experience
Miraca Life Sciences   April 2013 - February 2014
Provista   November 2012 - March 2013
AHC, Inc.   June 2011 - October 2012
Wayne Perry & Associates, National Healthcare Revenue Cycle Recruiters and Staffing Specialists   October 2009 - March 2011
North Texas Hospital   December 2008 - September 2009
Perot Systems Corporation   July 2005 - December 2008
Frontier Healthcare   October 2003 - June 2005
Baylor Health Care System   April 2001 - October 2003
Claim Services Resource Group, Inc.   March 2000 - August 2001
Aetna   March 1999 - March 2000

Skills
Healthcare Management, Revenue Cycle, Medicare, Access, Customer Service, Revenue Cycle Management, Accounts Receivable, Software Documentation, Process Improvement, Hospitals, Healthcare Information..., EHR, Meditech, HIPAA, Invoicing, Healthcare, Training, Healthcare Consulting, Medical Billing

Education
University of Phoenix
Associate of Arts (AA), Health Administration

Jerry ScallionJerry Scallion Greater New York City Area
Aetna Years October 2012 - December 2014
Job Medical Director at Aetna
Industry Insurance
Experience
Aetna international   January 2015 - Present
Aetna   October 2012 - December 2014
Aetna   July 2006 - October 2012
Aetna   October 2004 - June 2006
Cigna   March 2003 - September 2004

Skills
Health Insurance, Managed Care, Healthcare, Leadership, Account Management, Claim, Disability Insurance, Disease Management, Employee Benefits, HIPAA, HMO, Health Policy, Healthcare Consulting, Healthcare Industry, Healthcare Management, Hospitals, Insurance, Marketing Strategy, Medicare, PPO, Provider Relations

Education
University of Phoenix   2006 — 2008
Master of Business Administration (M.B.A.)

Univ of Maryland Medical   1975 — 1979
Medical Degree

Mt St Mary's College   1971 — 1975
BS Chemistry

Kalyn ShenefeltKalyn Shenefelt Tampa/St. Petersburg, Florida Area
Aetna Years August 2012 - January 2014
Job Sr Apps Devpr at UnitedHealth Group
Industry Hospital & Health Care
Experience
UnitedHealth Group   September 2014 - Present
Florida Blue   January 2014 - September 2014
Aetna   August 2012 - January 2014
WellCare   January 2012 - August 2012

Skills
Business Analysis, Access, Health Insurance, Microsoft Office, Medicare, SQL, Reporting & Analysis, Healthcare, Requirements Gathering, HIPAA, Managed Care, Insurance Claims, Medicaid, Databases, Data Analysis, Health Care Reform, SAS, Insurance

Education
University of Phoenix
Master of Business Administration (MBA)

University of Phoenix   2009 — 2012
Bachelor of Health Care Administration

University of Phoenix
Health Care Informatics Certificate

Paula SmeetonPaula Smeeton Greater Chicago Area
Aetna Years October 1996 - February 2004
Job Supervisor Accounts Receivable at MultiPlan
Industry Hospital & Health Care
Experience
MultiPlan   October 2004 - Present
Aetna   October 1996 - February 2004

Education
University of Phoenix   2003 — 2004
Accounting

Donna TorreyDonna Torrey Tolland, Connecticut
Aetna Years February 2002 - December 2013
Job Enterprise Project Manager at Cigna
Industry Insurance
Experience
Cigna   January 2014 - Present
Cigna   January 2014 - Present
Aetna   February 2002 - December 2013
DBDS   December 1994 - February 2002

Skills
SDLC, Software Development, Agile Methodologies, Process Improvement, Talent Management, Project Management, Training, Management, Business Process..., Program Management, Human Resources, Leadership, Insurance, Cross-functional Team..., Analysis, Technological Innovation, Strategic Roadmaps, Project Delivery, IT Strategy

Education
University of Phoenix   2004 — 2008
Bachelor of Science (BS), Management Information Systems, General

Tolland High

Sonda BarnesSonda Barnes Phoenix, Arizona Area
Aetna Years March 2008 - February 2015
Job Payroll Manager, Supervisor in the Phoenix, Arizona Area
Industry Accounting
Experience
OneSource Virtual   April 2015 - Present
Payroll Management Leadership in the Phoenix, Arizona Area   February 2015 - April 2015
Aetna   March 2008 - February 2015
Schaller AndersonPho   2004 - 2008
America West Airlines   2000 - 2004
UDC Homes   1986 - 1996

Skills
Customer Service, Management, Employee Relations, Process Improvement, Insurance, Accounting, Payroll, Recruiting, People Management, Accounts Payable, Budget Management, General Ledger, Presentation Skills, Microsoft Excel, Microsoft Office, PeopleSoft, People Development, People-oriented, ADP Payroll, Payroll Taxes, Payroll Processing, Payroll Services, Payroll Administration, Multi-state Payroll..., Certified Payroll, APA, American Payroll..., Training, Human Resources

Education
University of Phoenix
Bachelor of Arts in Management, certificate in Accounting

Andrew GordilloAndrew Gordillo Fresno, California Area
Aetna Years September 2014 - April 2015
Job Human Resources
Industry Government Administration
Experience
Fresno Housing Authority   May 2015 - Present
Aetna   September 2014 - April 2015
Zappos Family of Companies   August 2010 - June 2014
Credit Acceptance   June 2008 - August 2010
Bank of America   December 2005 - March 2007

Skills
Customer Service, Banking, Concierge, Wellness, Employee Benefits, Wellness Coaching, Marketing, Shuttle, Guided Tours, Shoes, clothing, Start-ups, Microsoft Excel, Call Center, Process Improvement, Human Resources, HR Policies, Employee Engagement, Volunteer Management, Sports, Motivation, Management, Leadership, Team Building, Training, Time Management, Event Planning, Social Media Marketing, Microsoft Office, Public Speaking, PowerPoint, Inventory Management, Coaching, Sales, Social Media, Leadership Development, Event Management, Fitness, Strategic Planning, Retail, Employee Relations, Negotiation, Employee Training, Recruiting, Team Leadership, Social Networking, E-commerce, Marketing Strategy, Project Management

Education
University of Phoenix
Business Administration and Management, General

Bill TrowmanBill Trowman Oklahoma City, Oklahoma Area
Aetna Years May 2012 - August 2013
Job Learning Solutions Partner Finance (Oracle ERP)
Industry Higher Education
Experience
Hertz   January 2014 - Present
University of Oklahoma   August 2013 - December 2013
Aetna   May 2012 - August 2013
H&R Block   May 2010 - May 2012
H&R Block   April 2007 - May 2010
H&R Block   May 2005 - April 2007
H&R Block   May 2004 - May 2005
H&R Block   August 2002 - May 2003
Cubic Applications   March 2002 - August 2002
Baydon Solutions   August 2000 - March 2002

Skills
E-Learning, Training, Learning Management..., Learning Management, Instructional Design, Process Improvement, Talent Management, Instructor-led Training, Program Management, Change Management, Call Centers, Captivate, Vendor Management, Blended Learning, Needs Analysis, Leadership Development, Analysis, Call Center, Employee Training, SharePoint, Training Delivery, Curriculum Design, Adult Education, Strategic Planning, Dreamweaver, Cross-functional Team..., Leadership, ADDIE, Customer Service, Microsoft Office, Knowledge Management, Performance Management, Organizational..., Budgets, Technical Writing, Research, Government, Management, Project Management, SnagIt, Problem Solving, Budgeting, Managing the Learning..., Social Media, Mobile Design, Mobile Learning, Virtual Learning, Agile Methodologies, Data Warehousing, Oracle E-Business Suite

Education
University of Phoenix
BS, Information Technology

Whittington StillWhittington Still Greater Atlanta Area
Aetna Years 2013 - 2014
Job Leasing Specialist at Kaplan Properties
Industry Health, Wellness and Fitness
Experience
Kaplan Properties   2015 - Present
Class Leasing Inc   January 2014 - January 2015
Aetna   2013 - 2014
Barclays   2007 - 2010
Barclays   2007 - 2010

Skills
Transportation, Access, Networking, Process Improvement, Business Analysis, Management, Quality Assurance, Business Process..., Team Management, Project Management, Coaching, Call Centers, 3PL, Software Documentation, Marketing, Requirements Analysis, Analysis, Requirements Gathering, Logistics, Testing, SDLC

Education
University of Phoenix

Ben HandwerkBen Handwerk Greater Philadelphia Area
Aetna Years January 2015 - Present
Job Financial Leadership Development Program, Analyst at Aetna
Industry Insurance
Experience
Aetna   January 2015 - Present
Verilogue   May 2014 - August 2014
CVS Caremark Corporation   April 2009 - August 2014
Verilogue, Inc   June 2013 - August 2013
Perfect Storm Media   January 2013 - April 2013
Gwynedd Estates   June 2008 - August 2009
Elbow Lane Day Camp   June 2006 - August 2009

Skills
Team-oriented, Google Adwords, Microsoft Office, Close Attention to..., Windows 7, Organization, Communication, Mac OS, SAP ERP, Google Drive, Social Media, Windows 8, Oracle DBMS, Microsoft Project, Visio, Java, Eclipse, Cygwin, Ffmpeg, SQL, Teamwork, PowerPoint, Microsoft Excel, Microsoft Word, Management, Public Speaking, Customer Service

Education
University of Pittsburgh   2010 — 2014
Bachelor of Science (B.S.), Business Information Systems, Finance, Accounting

Gina YoderGina Yoder Wellington, Kansas
Aetna Years October 2014 - Present
Job HEDIS Outreach Coordinator at Aetna
Industry
Experience
Aetna   October 2014 - Present

Education
University of Phoenix   2010 — 2012
Associate of Arts, Information Technology

Wellington Senior High School   2000 — 2004
Diploma

Shari MooreShari Moore Brandon, Florida
Aetna Years September 1997 - Present
Job Business Analyst at Aetna
Industry Insurance
Experience
Aetna   September 1997 - Present
Coventry Health Care, an Aetna Company   1997 - 2014

Skills
Health Insurance, Workers Compensation, Claim, Insurance, Claims Management, Budgets, HIPAA, Business Requirements, Medicare, Employee Benefits, Provider Relations, Financial Risk, Software Documentation, Capacity Assessment, Staffing Analysis, Facilities Management, Space planning, Ergonomics, Visio, Lean Six Sigma, Data Analysis

Education
University of Phoenix   1998 — 1999

Jennifer WaldschmidtJennifer Waldschmidt Greater Pittsburgh Area
Aetna Years August 1998 - August 2001
Job Senior Manager, Operations at Morneau Shepell
Industry Human Resources
Experience
Morneau Shepell   July 2015 - Present
Morneau Shepell   August 2014 - July 2015
UPMC Health Plan   April 2005 - August 2014
Coury Health Services   October 2003 - February 2005
Wells Fargo   August 2001 - April 2003
Aetna   August 1998 - August 2001

Skills
Insurance, Managed Care, Commercial Insurance, Medicare, Employee Benefits, Underwriting, Brokers, Claim, Customer Service, Account Management, Process Improvement, Disability Insurance, Life & Health Insurance..., Organization &..., Highly Detailed, Team Leadership, Customer Retention, Data Analysis, Salesforce.com, Analysis, Health Insurance, Life Insurance, Call Centers, Health Savings Accounts, COBRA, Management, Customer Satisfaction, HMO, PPO, Health Care Reform, Voluntary Employee..., HIPAA, Group Insurance, Open Enrollment, Flexible Spending..., Self-funded, Licensed Life, Group Medical, Accident, Cafeteria Plans, Benefits Administration

Education
University of Pittsburgh

Virna (Rodriguez) SebelenVirna (Rodriguez) Sebelen Orlando, Florida Area
Aetna Years October 2014 - Present
Job Rx Senior Account Manager at Aetna
Industry Pharmaceuticals
Experience
Aetna   October 2014 - Present
Humana   August 2012 - September 2014
CVS Caremark Corporation   May 2008 - May 2012
CVS Caremark Corporation   February 2007 - May 2008

Skills
Managed Care, Medicare, Pharmacy Benefit..., Medicaid, Medicare Part D, Pharmacy, HIPAA, Training, Health Insurance, Leadership, Healthcare Industry, Healthcare, Employee Benefits, Process Improvement, Call Centers, Pharmaceutical Industry, Management, Disease Management

Education
University of Phoenix   2003 — 2006
Bachelor of Science (BS), Business Management, General

Jeremy FryeJeremy Frye Sierra Vista, Arizona
Aetna Years March 2015 - Present
Job Senior Trainer at Aetna
Industry Defense & Space
Experience
Aetna   March 2015 - Present
Vencore Inc.   September 2012 - November 2014
GDIT   April 2007 - September 2012
AAI Corporation   April 2005 - April 2007
US Army   January 2003 - May 2005

Skills
DoD, Systems Engineering, Government Contracting, Information Assurance, Earned Value Management, Program Management, Configuration Management, Proposal Writing, Command, Requirements Management, National Security, Air Force, Engineering Management, Navy

Education
Wayland Baptist University   2010 — 2012
Master's degree, Organizational Management

University of Phoenix   2007 — 2010
Bachelor of Science (BS), Information Technology

Sharon von LieblerSharon von Liebler Hartford, Connecticut
Aetna Years June 2014 - November 2014
Job Project Manager
Industry Health, Wellness and Fitness
Experience
Cigna   March 2015 - Present
AETNA   June 2014 - November 2014
ING U.S. Investment Management   November 2009 - December 2013
Metlife / MetLife Investors   December 2007 - October 2009
Town of Marlborough, CT   November 2003 - February 2006
Enterprise Computing, Inc.   January 2000 - January 2002
Enterprise Computing, Inc. located at United Technologies Research Center   January 1995 - January 2000

Skills
Analysis, Management, Social Media, Social Networking, Marketing, Training, Project Management, Content Management, Strategy, Digital Marketing, Web Design, System Administration, Editing, Security, Microsoft Office, HTML, SEO, Email Marketing

Education
University of Phoenix
BACHELOR, SCIENCE BUSINESS/eBUSINESS

Tunxis Community and Technical College

Bloomfield High School

Ellen Jones-EvansEllen Jones-Evans Cary, North Carolina
Aetna Years March 1994 - June 2005
Job Direct Sales Executive at BCBSNC
Industry Insurance
Experience
BCBSNC   December 2008 - Present
Unum   September 2000 - October 2008
Aetna   March 1994 - June 2005

Skills
Insurance, Customer Service, Sales, Health Insurance, Underwriting, Sales Management, New Business Development, Project Management, General Insurance, Marketing Strategy, Direct Sales, Call Centers, Account Management, Negotiation, Business Development, Leadership

Education
University of Phoenix   2009 — 2013
Master's degree, Computer/Information Technology Administration and Management

Bowie State University,   1990 — 1994
Bachelor's of science, Business, Management, Marketing

Shanell JohnsonShanell Johnson Indianapolis, Indiana Area
Aetna Years August 2006 - July 2007
Job Contract Manager at Ash Brokerage specializing in Advisor Support | Carrier Contracting
Industry Financial Services
Experience
Ash Brokerage   April 2014 - Present
Hallmark Home Mortgage   March 2012 - October 2013
Hallmark Home Mortgage   March 2012 - October 2013
Hallmark Home Mortgage   March 2012 - October 2013
Kerzner International   August 2007 - February 2009
Aetna   August 2006 - July 2007
Lincoln Financial Group   May 2005 - August 2006

Skills
Microsoft Office, Teamwork, Research, Management, Project Planning, Accounting, Project Management, Administrative..., Life Insurance, Contracting Officer..., Disability Insurance, Long Term Care Insurance, Fixed Annuities, Contract Management, Administrative...

Education
University of Phoenix   2010 — 2011
Associate of Arts (A.A.), Business Administration and Management, General

Schiller International Univeristy, London Campus   2000 — 2002
Hospitality Administration/Management

MaryEllen KrattingerMaryEllen Krattinger Whitehall, Pennsylvania
Aetna Years May 2012 - Present
Job Customer Service Professional
Industry Hospital & Health Care
Experience
Aetna   May 2012 - Present
Creative Realities, LLC (formerly Creative Realities, Inc   February 2005 - April 2009
City of Clifton   June 2000 - May 2006

Skills
Event Management, Troubleshooting, Training, Customer Service, Microsoft Office, Software Documentation, Teamwork, Technical Support, Outlook, Microsoft Excel, Time Management, Press Releases, Microsoft Word, Account Management, Project Management, Team Leadership, Proofreading, Social Media, Networking, Help Desk Support, Social Media Marketing, Office Management, Human Resources, Leadership

Education
University of Phoenix   2008 — 2010
BSBM, Business Management

William Paterson University of New Jersey   2000 — 2003
none, Special Education

Clifton High School

DeAnn Alcantar, M.S. IDTDeAnn Alcantar, M.S. IDT Phoenix, Arizona Area
Aetna Years December 2013 - Present
Job Talent Development Consultant at Aetna
Industry Education Management
Experience
Aetna   December 2013 - Present
Coventry Health Care   December 2012 - December 2013
Medicis   July 2012 - December 2012
Covance, Inc.   October 2010 - July 2012
Covance, Inc.   May 2009 - October 2010
Covance, Inc.   January 2009 - May 2009
Arizona Government University   April 2007 - January 2009

Skills
Instructional Design, Training, Project Management, Collaboration, Team Leadership, Eye for Details, Organization, Interpersonal..., Instructor-led Training, Change Management, Program Management, Learning Management..., Talent Management, Leadership, Workshop Facilitation, Training Delivery, Employee Training, Performance Consulting, Blended Learning, Needs Analysis, Learning Management, Technical Documentation, Adult Education, E-Learning, Technical Training, Software Documentation, Coaching, ADDIE, Performance Management, Technical Writing, Organizational..., Staff Development, Organizational..., Management, Leadership Development, Process Improvement, Recruiting, Distance Learning, Performance Improvement, SharePoint, Career Development, Camtasia, Conflict Resolution, Hands-on Training, Training Facilitation

Education
Walden University   2011 — 2013
Master of Science (MS), Instructional Design & Technology

University of Phoenix   1998 — 2000
Bachelor, Business Information Systems

Jody MachadoJody Machado Fresno, California Area
Aetna Years September 2009 - Present
Job Customer Service Representative/Claims Specialist at Aetna
Industry Insurance
Experience
Aetna   September 2009 - Present
Aetna Health Insurance   January 2009 - Present
Sierra Telephone   2002 - 2009
Kings View Counseling Center   January 2000 - January 2002

Skills
Customer Service, Insurance Claims, Typing, Soft Skills, Quality, Customer Focus, Customer Retention, Rates, Software Implementation, Consultative Selling, Customer Relations, Call Center, Call Processing, Call Routing, Call Control, Phone Skills, Phone Etiquette, Answering Phones, Health Insurance, Supervisory Skills, Billing, Customer Satisfaction, Outlook, Problem Solving, Teamwork, Mentoring, Access, Scheduling, Excel, Team Building, Telephone Skills, Word, PowerPoint, Microsoft Office, Sales Support, Time Management, Coaching, Data Entry, Documentation, Administration, Insurance, HCPCS, Invoicing, ICD-9

Education
University of Phoenix   2008 — 2011
Bachelor Degree, Criminal Justice Administration

Western International University/University of Phoenix   2006 — 2008
2006 to 2008 Associate Degree, Criminal Justice Administration

Shauna DawsonShauna Dawson Boston, Massachusetts
Aetna Years February 2009 - Present
Job
Industry Individual & Family Services
Experience
Aetna   February 2009 - Present

Education
University of Phoenix   2009 — 2011
Associate of Arts (AA), Human Services Management and Services, 3.5

Beate PayneBeate Payne Waldo, Ohio
Aetna Years December 1997 - October 2010
Job Co Owner at Belly Busters Pizzeria
Industry Internet
Experience
Belly Busters Pizzeria   December 2010 - Present
OhioHealth   June 2014 - Present
OhioHealth   November 2011 - June 2014
Aetna   December 1997 - October 2010

Skills
Employee Benefits, Analysis, Training, SQL, Technical Support, Microsoft Office, Access, Testing, Customer Service, HTML, HTML 5, HTML scripting, Web Design, Web Development, Website Development, Dreamweaver, Photoshop, Data Analysis, Databases, Data Entry, Test Automation, System Testing, Test Management, Research, Website Updating, Website Building, Website Creation, Microsoft SQL Server, MySQL, WebMatrix, WordPress, Adobe Acrobat, OS X, SharePoint, Visual Basic, JavaScript, Java, XML, PHP, Joomla, E-commerce, Time Management, Visio, Programming, CSS, Process Improvement, Management, Small Business Marketing, Small Business, Small Business...

Education
University of Phoenix   2008 — 2013
Bachelor of Science (BS), Information Technology Majoring in Web Developement

University of Phoenix   2008 — 2010
Associate of Arts (A.A.), Design and Visual Communications, General

Lisa BairdLisa Baird Greater St. Louis Area
Aetna Years September 2008 - Present
Job Director of Implementations at Aetna
Industry Insurance
Experience
Aetna   September 2008 - Present
Coventry Health Care   1988 - 2009

Skills
Medicaid, Managed Care, Provider Relations, Medicare, Health Insurance, PPO, HMO, HIPAA, Healthcare Information..., Healthcare Consulting, Pharmacy Benefit..., Healthcare Industry, Network Development, Revenue Cycle, Medicare Part D, Credentialing, Health Policy, Utilization Management, Process Improvement, Healthcare Management, Disease Management, Physicians, Healthcare, Medical Billing

Education
University of Phoenix   2011 — 2013
Bachelors of Science, Health Services Administration

Melena Sarkisian MBA/MSMelena Sarkisian MBA/MS Woodland Hills, California
Aetna Years October 2010 - June 2014
Job Sr Care Administrator at LifeCare Assurance
Industry Insurance
Experience
LifeCare Assurance Company   September 2015 - Present
Prudential Financial   September 2014 - August 2015
Aetna   October 2010 - June 2014
CIGNA Healthcare   August 2006 - October 2010
Wescom Credit Union   August 2004 - August 2006
California Credit Union   August 2002 - August 2004
Chase   August 2000 - August 2002
Bank of America   August 1997 - August 1999

Skills
Employee Benefits, Benefits Administration, Health Insurance, Employee Relations, Workers Compensation, HRIS, Human Resources, Insurance, PeopleSoft, Onboarding, FMLA, Performance Management, Claim, Vendor Management, Recruiting, Succession Planning, HIPAA, Employee Engagement, Training, Talent Management, Management, Customer Service

Education
University of Phoenix   2013 — 2015
Masters of Criminal Justice, Homeland Security

University of Phoenix   2010 — 2012
Master of Business Administration (MBA), Business

Diane RobersonDiane Roberson Greater San Diego Area
Aetna Years 1989 - 1997
Job ManagerCustomer at Sharp HealthCare
Industry Hospital & Health Care
Experience
Sharp HealthCare   December 1998 - Present
Aetna   1989 - 1997

Skills
IDX, Healthcare, EMR, EHR, Healthcare Information..., Healthcare Management, HIPAA, Managed Care

Education
University of Phoenix
Bachelor's degree, Health/Health Care Administration/Management

Michelle BurrupMichelle Burrup Provo, Utah Area
Aetna Years August 2006 - October 2009
Job therapist/counselor at 4 the youth
Industry Mental Health Care
Experience
4 the youth   November 2008 - Present
Aetna   August 2006 - October 2009

Skills
Mental Health Counseling, Adolescents, Family Therapy, Group Therapy, Psychotherapy, Mental Health, Conflict Resolution, Social Services, Treatment, Behavioral Health, Self-esteem, CBT, Counseling Psychology

Education
University of Phoenix   2006 — 2009
Masters degree, Mental Health Counseling/Counselor

Utah Valley University   2003 — 2005
Bachelors, Behavioral Sciences/Psychology

Linnetta Ratliff, RN, BSN, MBALinnetta Ratliff, RN, BSN, MBA Plano, Texas
Aetna Years July 2013 - Present
Job Clinical Manager at Aetna
Industry Insurance
Experience
Aetna   July 2013 - Present
Aetna   November 2009 - July 2013
Aetna   August 2008 - November 2009
North Carolina State University   August 2006 - August 2008
Medical Staffing Network   December 2005 - September 2006
WakeMed   August 2004 - December 2005
Durham Regional Hospital   May 2003 - August 2004
North Carolina Disability Determination Services   June 2001 - March 2003

Skills
Workers Compensation, Occupational Health, Case Management, Healthcare, Nursing, Social Security...

Education
University of Phoenix   2009 — 2011
Masters, Business Administration, Healthcare Management

Winston-Salem State University   1996 — 2000
Bachelor, Nursing

Revée Monic DavisRevée Monic Davis Greater Los Angeles Area
Aetna Years May 1997 - July 2000
Job Financial Analyst with GAAP and Budgeting Strengths
Industry Accounting
Experience
A Job Well Done Real Estate and Finance   August 2010 - Present
Midcom and Pro-Tem Solutions   September 2008 - May 2010
PHFE   August 2001 - October 2007
Aetna   May 1997 - July 2000

Skills
GAAP, Accruals, Ledger, Reconciling, Depreciation, Month End, Account Reconciliation, Accounting Analysis, Annual Budgets, Expense Budgeting, HR Budgeting, Public Budgeting, Budget Reconciliation, Variances, Sensitivity Analysis, Schedule Analysis, Accounts Receivable, Audit Support, Monthly Reporting, Project Accounting, Contracts Review, Cost Allocation, Revenue Projections, Capitalization, Intangible Assets, Hyperion Planning, PeopleSoft, Clarity, Goldmine, Timeline Management, Policy/Procedure..., Federal Regulations, Procedures Manuals, Government Proposals, Government Contract..., Grants Administration, Cost Center Accounting, Impromptu, Fiscal Policy, Project Closeout, Lawson, Deltek, Costpoint, Trigonometry, Calculus, Differential Equations, Consensus Builder, Group Collaboration, Performance Reviews, Accounting

Education
University of Phoenix   2006 — 2009
Bachelor of Science, Business Accounting

El Camino Real
High School Diploma, Accounting

Suzanne HoySuzanne Hoy Jamison, Pennsylvania
Aetna Years April 2012 - Present
Job Home Health Care Clinical Manager
Industry Hospital & Health Care
Experience
Abington Memorial Hospital   January 2015 - Present
Aetna   April 2012 - Present
Aetna   April 2012 - Present
Abington Memorial Hospital   June 1999 - April 2012

Skills
Cardiology, Home Health Agencies, Case Managment, Acute Care, Case Management, HIPAA, Home Care, Inpatient, Medical/Surgical, Medicare, Nursing, Utilization Management, Utilization Review

Education
University of Phoenix
Bachelor's degree, Nursing Science

Maureen HydokMaureen Hydok United States
Aetna Years July 2013 - Present
Job Director of Population Health Clinical Program Delivery at Aetna
Industry Hospital & Health Care
Experience
Aetna   July 2013 - Present
Aetna   July 2013 - Present
ActiveHealth Management   August 2008 - July 2013
McKesson Health IT   August 2004 - August 2008

Skills
Clinical Development, Clinical Data Management, Clinical Monitoring, Healthcare Management, Healthcare Information..., Health Insurance, Critical Care, Program Development, Disease Management, Strategic Planning, Business Strategy, Business Process..., Cross-functional Team..., Product Management, Healthcare, Healthcare Consulting, Managed Care, Process Improvement, Management, Leadership

Education
University of Phoenix   2003 — 2006
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management

University of Vermont   1978 — 1983
Bachelor's Degree, social work and Nursing

Deborah CarpentierDeborah Carpentier Orange County, California Area
Aetna Years 2005 - 2007
Job Independent broker specializing in Medicare
Industry Hospital & Health Care
Experience
Debicarpentier   August 2007 - Present
Aetna   2005 - 2007
Blue Shield of California   1996 - 2002

Skills
Customer Service, Insurance, Negotiation, Selling, Healthcare, Health Insurance, Strategic Planning, Microsoft Office, Referrals, Microsoft Excel, Marketing, Public Speaking

Education
University of Phoenix
Bachelor of Science Human Services

Victor HutchinsonVictor Hutchinson Dallas/Fort Worth Area
Aetna Years Health Services AdministrationCorrectional Healthcare Companies2009 - 2011
Job Nurse Consultant at Aetna
Industry Hospital & Health Care
Experience
Aetna   Health Services AdministrationCorrectional Healthcare Companies2009 - 2011

Education
University of Phoenix   2007 — 2009

Andrew SikesAndrew Sikes Phoenix, Arizona Area
Aetna Years November 2011 - Present
Job Account Executive at Freedom Mortgage
Industry Financial Services
Experience
Aetna   November 2011 - Present

Education
University of Phoenix   1994 — 1998

Matthew LaMarche, MPAMatthew LaMarche, MPA Columbia, South Carolina
Aetna Years January 2012 - May 2013
Job National VIce President of Health Distribution
Industry Insurance
Experience
Transamerica Employee Benefits   January 2015 - Present
Transamerica Employee Benefits   June 2013 - January 2015
Aetna   January 2012 - May 2013
Aetna   November 2003 - January 2012
Amcol Systems   August 2003 - November 2003
City of Rock Hill   January 2003 - May 2003

Skills
Budgeting, Financial Reporting, Performance Management, Administration, Negotiation, Sales Management, Salesforce.com, Sales Operations, Sales Process, Team Leadership, Leadership Development, Strategic Leadership, Cross-functional Team..., Project Management, Talent Management, Talent Pool, Emerging Markets, Budgets, Strategic Planning, Government Contracting, Government Contract..., Government Contracts Law, Public Speaking, Public Administration, Procurement, Staffing Models, Staffing Plans, Sales, Forecasting, Training, Employee Benefits, Selling, Project Planning, Program Management, Account Management, Management, Process Improvement, Business Strategy, Health Insurance, Insurance, Disability Insurance, Team Building, Strategy, Leadership, Brokers, Life Insurance, New Business Development, Customer Service, Underwriting, Benefits Administration

Education
University of Phoenix   2010 — 2012
MPA, Public Administration

Winthrop University   2000 — 2003
BS, Political Science/Public Administration

Michelle (Meyer) BlissMichelle (Meyer) Bliss Greater Pittsburgh Area
Aetna Years October 2013 - Present
Job Manager, IT Project Manager at Aetna
Industry Information Technology and Services
Experience
Aetna   October 2013 - Present
Coventry Health Care, Inc.   April 2013 - October 2013
Coventry Health Care, Inc.   September 2010 - April 2013
Coventry Health Care, Inc.   September 2008 - September 2010
Coventry Health Care   August 2006 - September 2008

Skills
Business Process, Health Insurance, Software Documentation, Insurance, Analysis, Healthcare Information..., Enterprise Architecture, Team Building, Program Management, Business Requirements, Project Management, Claim, Integration, Solution Architecture, Leadership, Process Improvement

Education
University of Phoenix   2012 — 2014
Currently attending, Database Development

Angela TabbsAngela Tabbs Randallstown, Maryland
Aetna Years Outbound Customer Service RepAetnaAugust 2010 - Present
Job Outbound Customer Service Rep at Maryland Physicians Care
Industry Insurance
Experience
Aetna   Outbound Customer Service RepAetnaAugust 2010 - Present

Skills
Employee Benefits, Health Insurance, Customer Service, Underwriting, Insurance, Claim, Call Centers, Medicare, Disability Insurance, Brokers, Life Insurance, Claims Management, Reinsurance, Term Life Insurance

Education
University of Phoenix   2011 — 2014
Associate of Arts and Sciences (AAS), Information Technology, A

Phillip McKinneyPhillip McKinney Arlington, Texas
Aetna Years June 2014 - Present
Job Customer Service Representative at Aetna
Industry Information Technology and Services
Experience
Aetna   June 2014 - Present
CCI Training Center   February 2014 - December 2014

Skills
Information Technology, Leadership, Time Management, Security, Training, Management, Networking, Windows 7, Human Resources, Analysis, Troubleshooting, Software Documentation, Risk Assessment, Computer Security, Interviews, Program Management, Project Management, System Administration, Risk Management, Recruiting, Network Security, Customer Service, Microsoft Excel, Data Entry, Team Building, Access, Teamwork

Education
University of Phoenix   2004 — 2006
MBA/TM, Business

Lock Haven University, Lock Haven, PA 17745   1996 — 2000
Bachelor's Degree, Sociology/con. criminal justice

Northeast High School   1992 — 1996
High School, Business

Cyndi EdwardsCyndi Edwards Kansas City, Missouri
Aetna Years 2004 - 2005
Job Mobility Specialist at Jay Hatfield Mobility
Industry Hospital & Health Care
Experience
Jay Hatfield Mobility   2013 - 2014
Coventry Healthcare of Kansas   2005 - 2012
Aetna   2004 - 2005
HCA - HMCC Health Midwest Comprehensive Care   December 1999 - May 2004
Front Office Manager   2004 - 2004

Skills
Healthcare..., Provider Credentialing, Provider Liaison, Hospital and Physician..., Provider Relations, Contract Negotiation, Hospitals, Network Development, HMO, Software Documentation, Customer Satisfaction, Utilization Management, Microsoft Office, PPO, Small Group..., Healthcare Industry, Leadership, Knowledge Management, Motivation, Divergent Thinking, Work Under Minimal...

Education
University of Phoenix   2005 — 2007
Healthcare Administration

Kevin McClayKevin McClay Hartford, Connecticut Area
Aetna Years 1999 - 1999
Job Senior IT Project Manager at UnitedHealth Group
Industry Information Technology and Services
Experience
The Hartford   Senior IT Project ManagerUnitedHealth GroupAugust 2012 - Present
CSC   2006 - 2008
Boehringer Ingelheim   2000 - 2006
Phoenix Mutual   1999 - 2000
Aetna   1999 - 1999

Skills
Information Technology, Active Directory, Project Delivery, Vendor Management, Program Management, IT Strategy, Business Analysis, Project Management, Requirements Analysis, Servers, PMP, MS Project, Resource Management, PMO, Business Intelligence, Business Process, Enterprise Architecture, IT Management, SDLC, Certified Project..., Process Improvement, Agile Methodologies, Disaster Recovery, IT Operations, Requirements Gathering, Infrastructure, Integration, Software Documentation, Software Development, Project Portfolio..., ITIL, Visio, Risk Management, IT Service Management, Windows Server, Cross-functional Team..., Business Requirements, Business Process..., Team Leadership, Data Warehousing, Business Continuity, Data Center, SQL, Governance

Education
University of Phoenix   2001 — 2003
MS, Information Systems

Valley Forge Christian College   1984 — 1988
BSB, Pastoral Studies

Jay SklaroffJay Sklaroff Greater Philadelphia Area
Aetna Years October 2008 - Present
Job Senior Consultant at Aetna
Industry Information Technology and Services
Experience
Aetna   October 2008 - Present
Aetna   February 2003 - September 2008
Expanets / American Communication Systems   1997 - 2001

Skills
Change Management, Call Center, Customer Service, Telecommunications, Call Centers, Vendor Management, Project Management, Process Improvement

Education
University of Phoenix   2002 — 2006
Bachelors, Information Technology

Brenda CondittBrenda Conditt Phoenix, Arizona
Aetna Years January 2014 - Present
Job Health Plan Implementation Specialist at Aetna
Industry Insurance
Experience
Aetna   January 2014 - Present
Aetna   May 2012 - January 2014

Skills
Disease Management, HIPAA, Health Policy

Education
University of Phoenix   2009 — 2011
Master's Degree, Health Administratation - Informatics, 4.0

Margi MinotMargi Minot Hartford, Connecticut Area
Aetna Years January 2003 - January 2005
Job L&RA
Industry Human Resources
Experience
Aetna Inc   January 2005 - Present
Aetna   January 2003 - January 2005
Aetna   September 2000 - December 2002

Skills
Identifying Process..., Customer Support, Effective communication, Project Management, Acquisition Integration, Onboarding, Training Delivery, Call Centers, Employee Engagement, Benefits Administration, Policy, Training, Program Management, Management, Vendor Management, Talent Management, Performance Management, Deferred Compensation, Employee Relations, Employee Benefits, Change Management, Insurance

Education
Windsor High School
High School Diploma

Currently attending - University of Phoenix

University of Phoenix
Currently attending, Associates degree in Criminal Justice

Chris DericksonChris Derickson Phoenix, Arizona Area
Aetna Years April 2014 - May 2014
Job Senior Instructional Designer at Discount Tire
Industry Information Technology and Services
Experience
Discount Tire   March 2015 - Present
PetSmart   June 2014 - October 2014
Aetna   April 2014 - May 2014
American Express   January 2014 - April 2014
Apollo Group   October 2012 - November 2013
Apollo Group   January 2011 - October 2012
Apollo Group, Inc   January 2009 - January 2011
DHL   February 2006 - January 2009
CableOne   August 2001 - February 2006
Citizens Telecom   June 2000 - May 2001

Skills
Project Management, Call Center, Continuous Improvement, Training Facilitation, Customer Service, Knowledge Management, Process Improvement, Technical Support, Troubleshooting, Human Resources, Software Documentation, Budgets, Personnel Management, Curriculum Development, Technology Needs..., Program Management, E-Learning, Employee Training, Call Centers, Training Management, Leadership, Management, Team Leadership, Instructional Design, Instructional..., Situational Leadership, Benefit Cost Analysis, HDI, Lominger Competencies, Strategy, Seeing the Bigger..., Training Course...

Education
University of Phoenix   2010 — 2013
Bachelor of Science (B.S.), Psychology

Tina ZuckerTina Zucker Souderton, Pennsylvania
Aetna Years February 2001 - January 2010
Job iOS App Reviewer and Freelance Writer
Industry Writing and Editing
Experience
The App Zine   November 2014 - Present
Tech Tools 4 Mom   December 2010 - Present
Independent Freelancer   September 2009 - Present
Apptudes   August 2011 - April 2012
Aetna   February 2001 - January 2010
Digital Fusion   1998 - 2001

Skills
Blogging, Event Planning, Writing, Facebook, Social Networking, Social Media, Wordpress, Online Marketing, Content Management, Digital Marketing, Digital Media, Google Analytics, Copywriting, PPC, Mobile Marketing, Creative Development, Advertising, Publishing, Marketing Communications, Creative Strategy, Photoshop, Content Creation, Brand Development, Press Releases, Promotions, Graphic Design, Mobile Applications, Editing, WordPress, Marketing, Creative Writing, SEO, Social Media Marketing, Entrepreneurship, Marketing Strategy, Public Relations, Web Content Management, Web Design, Editorial, Web Content, Content Strategy, Email Marketing, Newsletters, Website Development, Creative Direction, Copy Editing, Online Advertising, Web Marketing, Journalism, Human Resources

Education
University of Phoenix   2001 — 2004
BS, Computer Science

CHI Institute   1996 — 1998
Associate of Science (A.S.), Computer Science

Chioma EkpeneChioma Ekpene Greensboro, North Carolina
Aetna Years 2008 - 2009
Job Insurance Professional
Industry Insurance
Experience
Aetna   2008 - 2009

Skills
World Class Customer..., Outstanding..., Cross Selling, Inside Sales, Outside Sales, Team Building

Education
University of Phoenix   2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General

Virginia State University   1997 — 2001
Bachelor of Arts (B.A.), Sociology

Fatima AntellFatima Antell Gilbert, Arizona
Aetna Years August 1984 - December 1993
Job Personal Advocate at CIGNA Group Insurance
Industry Insurance
Experience
CIGNA Group Insurance   November 2011 - Present
Cigna   2011 - Present
AT&T   May 1995 - August 2010
Aetna   August 1984 - December 1993

Education
University of Phoenix   2003 — 2006
BS, Business Management

UT El Paso   1978 — 1982
Nursing

UT El Paso

Jay RuaneJay Ruane Greater Philadelphia Area
Aetna Years 2006 - 2009
Job Sr Project Manager at IBM
Industry Information Technology and Services
Experience
IBM   Program ManagerACE2009 - Present
IBM Global Services   1999 - Present
Aetna Specialty   2006 - 2009
Aetna   2006 - 2009
Ace Insurance   1999 - 2005
CIGNA   1981 - 1999

Skills
Data Center, Software Engineering, SDLC, Web Applications, Software Development, Oracle, Project Management, Solution Architecture, IT Strategy, Consulting, Requirements Analysis, Telecommunications, Leadership, Strategic Planning, Infrastructure, Budgets, Management, Databases, Training, Business Process..., Business Analysis, Finance, Data Warehousing, Analysis, Project Portfolio..., Project Planning, Governance, Risk Management, Vendor Management, Information Technology, Business Intelligence, PMO, Team Building, Program Management, Project Delivery, Insurance, Business Process..., PMP, Integration, Disaster Recovery

Education
University of Phoenix   2003 — 2006
Business, eBusiness, 3.85 GPA

Dan ForsmanDan Forsman Greater Minneapolis-St. Paul Area
Aetna Years February 1994 - March 1996
Job Buyer Owens Corning
Industry Building Materials
Experience
Owens Corning   December 2004 - Present
Kmart Corporation   July 2002 - December 2004
Owens Corning   March 1996 - July 2002
Aetna   February 1994 - March 1996
Damark   May 1993 - February 1994
Kmart Corporation   April 1986 - May 1993

Education
University of Phoenix   2004 — 2007
Bachelor's degree, Information Technology, 3.62

St. Cloud Technical College   1989 — 1990
Sales and Management

Kelly S. MorganKelly S. Morgan Tucson, Arizona
Aetna Years July 2011 - Present
Job LTSS Program Manager, Aetna Medicaid
Industry Insurance
Experience
Aetna Medicaid Administrators LLC   January 2015 - Present
Aetna   July 2011 - Present

Skills
HIPAA, Health Insurance, Health Policy, Healthcare, Healthcare Information..., Hospitals, Managed Care, Insurance, Medicare, Medicaid, Process Improvement, Program Management, Strategic Planning, Healthcare Industry, Healthcare Consulting, Utilization Management, Disease Management, Case Management, Project Management, Leadership, Team Building, Healthcare Management, Nursing, Quality Improvement, Training, Long-term Care, Public Speaking, Home Care

Education
University of Phoenix   1994 — 1996
Master's degree, Nursing Administration

Brian MarquezBrian Marquez Fresno, California Area
Aetna Years September 2008 - April 2012
Job Program Technician III at Covered California
Industry Insurance
Experience
Epic Staffing and Consulting LLC   April 2014 - Present
Covered California   October 2013 - Present
Aetna   September 2008 - April 2012
Apollo Group   January 2006 - July 2008

Skills
Customer Satisfaction, Account Management, Quality Assurance, Outlook, Insurance, Software Documentation, Access, Risk Management, Health Insurance, Team Leadership, Employee Benefits, Process Improvement, Call Centers

Education
University of Phoenix

Ami Harrelson-AndrewsAmi Harrelson-Andrews Dallas/Fort Worth Area
Aetna Years August 1998 - March 2004
Job Account Adjuster at UT Southwestern Medical Center at Dallas
Industry Hospital & Health Care
Experience
UT Southwestern Medical Center at Dallas   August 2011 - Present
UT Southwestern Medical Center   March 2010 - July 2011
JS&H Orthopedic Supply   November 2007 - March 2010
Axiom   December 2006 - February 2007
Transamerica   February 2006 - December 2006
Perot Systems Government Services   July 2005 - February 2006
Intacorp   March 2004 - July 2005
Aetna   August 1998 - March 2004

Skills
Hospitals, Healthcare, Healthcare Management, EMR, Healthcare Information..., Critical Care, Inpatient, EHR, Microsoft Office, Windows 7, Windows XP Pro, Rumba, FirstStepp, Audit Plus, RES, Macess, EZ Claim, Star Office, Epic Resolute..., Group Wise, OnBase, OAS, PeopleSoft, Windows 8

Education
University of Phoenix   2009 — 2011
Bachelor of Science (B.S.), Health Information/Medical Records Technology/Technician

University of Phoenix   2007 — 2009
Associate of Science (AS), Electronic Medical Records

Noelle LangNoelle Lang Baltimore, Maryland Area
Aetna Years September 2013 - March 2014
Job Quality and Systems Improvement Director
Industry Health, Wellness and Fitness
Experience
American Heart Association American Stroke Association   March 2015 - Present
Owingsville Primary Care   August 2014 - February 2015
annapolis   December 2010 - April 2014
Aetna   September 2013 - March 2014

Skills
Medical/Surgical, Critical Care, ACLS, Mental Health, Inpatient, Nursing Education, Medication..., Utilization Management, Registered Nurses, Prevention, Medical-Surgical, Healthcare, Leadership, Public Speaking, Microsoft Office, Customer Service, Management, Hospitals, Microsoft Excel, HIPAA

Education
University of the Rockies   2012 — 2015
Master's degree, Organizational Leadership

University of Phoenix   2006 — 2008
Bachelor of Applied Science (BASc), Registered Nursing/Registered Nurse

Jodi Hunt BryantJodi Hunt Bryant Greater Boston Area
Aetna Years May 2015 - Present
Job Senior Director, Head of Consultant Relations and Business Development at Aetna
Industry Outsourcing/Offshoring
Experience
Aetna   May 2015 - Present
Mercer   January 2014 - May 2015
Mercer   January 2013 - December 2013
Mercer   October 2007 - December 2012
Citistreet/ING   2006 - 2007
Putnam Investments   1993 - 2006
Putnam Investments   1993 - 2002

Skills
Employee Benefits, Defined Benefit, 401k, Pensions, Retirement, Benefits Administration, Outsourcing, Financial Services, Relationship Management, Vendor Management, CRM, Performance Management, Mutual Funds, Change Management, Investments, Process Improvement, Talent Management, Human Resources, Employee Engagement, HR Consulting

Education
University of Phoenix   2003 — 2007
Bachelor of Science (BS), Business Administration and Management, General

Joshua CriderJoshua Crider Phoenix, Arizona Area
Aetna Years August 2012 - Present
Job Application Developer at Aetna
Industry Information Technology and Services
Experience
Aetna   August 2012 - Present
CACI International Inc   February 2003 - August 2012

Skills
Software Development, XML, Visual Studio, HTML, AJAX Toolkit, AJAX, ASP.NET, C#

Education
University of Phoenix   2012 — 2014
Master's of Information Systems

University of Phoenix   2009 — 2011
BSIT, Software Engineering

Jacqueline OttoJacqueline Otto Greater Detroit Area
Aetna Years September 2001 - October 2006
Job Director of Operations at LifeSecure Insurance Company
Industry Insurance
Experience
LifeSecure Insurance Company   December 2014 - Present
Northfield Township, Michigan   November 2012 - Present
ModuleMD   February 2012 - November 2014
DST Health Solutions   October 2008 - January 2012
Thomson Reuters - Healthcare Business Unit   October 2006 - September 2008
Aetna   September 2001 - October 2006
First Health   January 1997 - October 2001
Home Health Care   1989 - 2000

Skills
Cross-functional Team..., Process Improvement, Strategy, Account Management, Healthcare Information..., Leadership, Business Development, Healthcare, Product Development, Sales, Business Process..., Integration, Analytics, Enterprise Software, Fiscal Policy, Change Management, Project Management, Lead Generation, Healthcare Analytics, Managed Care, Program Management, Business Strategy, New Business Development, Strategic Planning, Management, Operations Management, Sales Management, Performance Management, Product Launch, Medicare, Healthcare Industry, Health Insurance, Medicaid, Employee Benefits, Fiscal Management, Medicare / Medicaid, Business Process, Executive Management, Project Planning, Healthcare Consulting, Revenue Cycle Management, Practice Management...

Education
Walsh College   2005 — 2006
MBA, Finance

University of Phoenix   1999 — 2001
BA, Marketing

Western Michigan University   1975 — 1978
BS, Accounting

Charmaine WinfreyCharmaine Winfrey Rocky Hill, Connecticut
Aetna Years 2004 - 2008
Job Insurance Professional
Industry Insurance
Experience
Aetna   2004 - 2008

Education
University of Phoenix   2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management

Deb RaidelDeb Raidel Columbus, Ohio Area
Aetna Years December 2013 - Present
Job HRBP at Aetna
Industry Insurance
Experience
Aetna   December 2013 - Present

Education
University of Phoenix   2003 — 2009
Master's, MAOM, 3.888

Tasha BlakeTasha Blake Miami/Fort Lauderdale Area
Aetna Years February 2006 - February 2007
Job
Industry Health, Wellness and Fitness
Experience
Centene Corporation   June 2013 - Present
Broadspire   June 2008 - June 2011
Aetna   February 2006 - February 2007

Education
University of Phoenix   2012 — 2014
Health/Health Care Administration/Management

Dionne StringfellowDionne Stringfellow Houston, Texas Area
Aetna Years July 1999 - December 2002
Job Customer Service Lead (Hospital and Doctor Accounts)
Industry Hospital & Health Care
Experience
XEROX   February 2003 - Present
Aetna   July 1999 - December 2002
PEM-TECH   October 1997 - March 1999

Skills
Time Management, Customer Service..., Customer Service..., Customer Satisfaction, Customer Self Service, Quality Assurance, Typing, Data Entry, 10 Key, Microsoft Office, Medical Terminology, Multi Tasking, Call Center, Job Scheduling, Production Planning, Nortel

Education
University of Phoenix   2011 — 2013
Healthcare Adminstration, Healthacare

Frank MacNeilFrank MacNeil Carnegie, Pennsylvania
Aetna Years October 2007 - December 2013
Job Sales at Gateway Health
Industry Hospital & Health Care
Experience
Gateway Health   October 2014 - Present
ADP   December 2013 - October 2014
Aetna   October 2007 - December 2013

Skills
Direct Sales, Customer Service, Call Centers, Sales Presentations, Cold Calling, Customer Retention, Employee Benefits, Management, Process Improvement, Salesforce.com

Education
University of Phoenix
Still Attending, Business Administration and Management, General

Adam BraunAdam Braun Greater Pittsburgh Area
Aetna Years January 2013 - June 2014
Job Business Consultant at Summa Technologies
Industry Information Technology and Services
Experience
Summa Technologies   June 2014 - Present
Aetna   January 2013 - June 2014
Coventry Health Care   October 2010 - January 2013
Coventry Health Care   November 2006 - 2010
PNC   2004 - November 2006
The Ayco Company, LP   2002 - 2004

Skills
Business Analysis, Analysis, Software Development, SQL, Requirements Analysis, Visio, SDLC, Requirements Gathering, Software Project..., Systems Analysis, Process Improvement, Integration, Interior Architecture, Contract Negotiation, Business Process...

Education
University of Pittsburgh   2000 — 2002
Bachelor of Science, Information Science

West Virginia University   1998 — 2000

Aieshya DixonAieshya Dixon Youngstown, Ohio Area
Aetna Years June 2008 - Present
Job Underwriter at Aetna
Industry Insurance
Experience
Aetna   June 2008 - Present

Education
University of Pittsburgh
Finance

Beth FedorekBeth Fedorek Greater Pittsburgh Area
Aetna Years April 2013 - Present
Job Business Analyst at Coventry Health Care
Industry Information Technology and Services
Experience
Aetna   April 2013 - Present
Coventry Health Care   May 2002 - April 2013
Coventry Health Care   2001 - 2009

Skills
Business Requirements, Process Improvement, User Acceptance Testing

Education
University of Pittsburgh

Bill HirshBill Hirsh Bethel Park, Pennsylvania
Aetna Years October 2011 - Present
Job Senior Software Developer at Aetna
Industry Information Technology and Services
Experience
Aetna   October 2011 - Present
Tri-Community South EMS   July 2005 - Present
CSC   January 1996 - October 2011

Education
University of Pittsburgh   1981 — 1985
Bachelor’s Degree, Computer Science

Cheryl LipskyCheryl Lipsky Allentown, Pennsylvania Area
Aetna Years May 2001 - Present
Job Market Aligned Project Lead
Industry Insurance
Experience
Aetna   May 2001 - Present

Education
University of Pittsburgh
BA

Dana SteckDana Steck Greater Salt Lake City Area
Aetna Years June 2011 - Present
Job Wellness Coach at Aetna
Industry Insurance
Experience
Aetna   June 2011 - Present

Skills
Case Management, Disease Management, Health Insurance, Health Education, Healthcare, Utilization Management, Health Promotion, Managed Care, Medicare, HIPAA, Customer Service, Insurance, Wellness, Public Health, Healthcare Management

Education
University of Pittsburgh
Bachelor of Science (BS), Clinical Dietetics and Nutrition

Danielle ReigleDanielle Reigle Greater Pittsburgh Area
Aetna Years March 2015 - Present
Job Call Quality Assurance Specialist at Aetna
Industry Writing and Editing
Experience
Aetna   March 2015 - Present
Aetna   July 2013 - March 2015
UPMC   May 2011 - April 2013
University of Pittsburgh   August 2010 - November 2012
Middlebury College   December 2006 - August 2010
Middlebury College   November 2005 - August 2010
Private   May 2010 - June 2010

Skills
Customer Service

Education
University of Pittsburgh   2009 — 2013
Bachelor of Science (BS), English Writing, Applied Mathematics

Edward BorovatzEdward Borovatz Richmond, Virginia Area
Aetna Years February 2005 - Present
Job VP Pharmacy Operations at Aetna
Industry Pharmaceuticals
Experience
Aetna   February 2005 - Present
First Health Services Corp.   January 2000 - January 2005
Blue Cross and Blue Shield of Virginia   1986 - 1994

Skills
Pharmacy Benefit..., Medicare Part D, Managed Care, Medicaid, Medicare, Disease Management, Utilization Management, Pharmacy, Pharmacy Automation, Healthcare, Medication Therapy..., Health Policy, Pharmacists, Health Insurance, Healthcare Industry, HMO, Clinical Research, Employee Benefits, Healthcare Consulting, HIPAA

Education
University of Pittsburgh   1969 — 1975
BS in Pharmacy

Erin PowisErin Powis Greater Philadelphia Area
Aetna Years January 2013 - Present
Job Pharmacy Program Manager at Aetna
Industry Pharmaceuticals
Experience
Aetna   January 2013 - Present
Rite Aid Pharmacy   June 2007 - January 2013

Skills
Pharmacists, Medication Therapy...

Education
University of Pittsburgh   2001 — 2007
Doctor of Pharmacy (Pharm.D.)

Felice JordahlFelice Jordahl Greater Philadelphia Area
Aetna Years 2003 - Present
Job Utilization Nurse at Aetna
Industry Insurance
Experience
Aetna   2003 - Present
Aetna   1993 - 2003
Hahnemann University Hospital   1984 - 1994
Aetna   1991 - 1993

Skills
Utilization Management, Medicare, Managed Care, Healthcare, Disease Management, Clinical Research, HIPAA, Medicaid, Nursing, Insurance

Education
University of Pittsburgh   1979 — 1983
BSN

Jennifer SchweitzJennifer Schweitz Lancaster, Pennsylvania Area
Aetna Years May 1999 - November 2002
Job Senior Account Manager at Horst Insurance
Industry Insurance
Experience
Horst Insurance   November 2002 - Present
Aetna   May 1999 - November 2002

Skills
Commercial Insurance, Customer Service, Employee Benefits, Health Insurance, Human Resources, Insurance, Property, Workers Compensation

Education
University of Pittsburgh   1995 — 1999
BA, Business - Marketing

Jonathan PickerJonathan Picker Greater Philadelphia Area
Aetna Years Certified Motivational Interviewing ChampionAetnaDecember 2012 - Present
Job Motivational Interviewing Champion at Aetna
Industry Insurance
Experience
Aetna   Certified Motivational Interviewing ChampionAetnaDecember 2012 - Present
Aetna   January 2012 - Present
Aetna   January 2005 - February 2012
Aetna   2010 - 2012
Whitemarsh Township-Parks and Recreation   2009 - 2010
United Behavioral Health   August 1998 - December 2004

Skills
Yellow Belt- Six Sigma..., Staff Mentoring, Behavioral Health, Treatment, Project Management, Staff Development, Management, Healthcare, Case Managment, Mental Health, Disease Management, Medicare, Performance Management, Managed Care, Motivational..., Insurance, Social Services, Psychotherapy, Community Outreach, Healthcare Management, Utilization Management, Customer Service, HIPAA, Mental Health Counseling, Group Therapy, Clinical Research, Nonprofits, Medicaid, Hospitals, Adolescents, Provider Relations, Crisis Intervention, Leadership, Health Insurance, Quality Improvement, Clinical Supervision, Health Policy, Patient Advocacy, Employee Benefits, Healthcare Consulting, Healthcare Information..., Program Development, Healthcare Industry, Credentialing, Interventions, Medicare Part D, Policy, Case Management

Education
University of Pittsburgh   1991 — 1993
Masters, Social work

University of Pittsburgh   1988 — 1991
Bachelor, Anthropology

Jordan Alex GrossJordan Alex Gross Greater Philadelphia Area
Aetna Years October 2013 - March 2014
Job Nutritionist, Health Care Copywriter / Wellness Coordinator
Industry Health, Wellness and Fitness
Experience
Accolade, Inc.   October 2014 - May 2015
Voya Financial   May 2014 - August 2014
Aetna   October 2013 - March 2014
Thermo Fisher Scientific   March 2012 - March 2013
Dick's Sporting Goods Corporate   February 2011 - January 2012
Mid-Atlantic Events Magazine   June 2008 - June 2009

Skills
Public Speaking, Organizational Structure, Cpr Certified, Culinary Skills, Blogging, Press Releases, Copy Editing, Proofreading, Ap Style, Feature Articles, Web Content, Freelance Writing, Editing, Creative Writing, Social Media, SEO copywriting, SEM, Google Analytics, Hootsuite, Digital Copywriting, Healthcare, Sports Nutrition, Sports Writing, Content Marketing, Inbound Marketing, Social Media Marketing

Education
University of Pittsburgh   2004 — 2008
B.A. / B.S., Nutrition and English Writing, 3.8

Judith AlvarezJudith Alvarez Greater Pittsburgh Area
Aetna Years August 2013 - Present
Job Multiunit Operations Manager
Industry Education Management
Experience
Aetna   August 2013 - Present
Knowledge Universe   January 1992 - September 2012
Kinder Care Learning Centers   June 1984 - December 1992

Skills
Early Childhood..., Child Development, multi unit, Training, Teacher Training, Customer Service, Coaching, Microsoft Office, Strategic Planning, Operations Management, Curriculum Design, Staff Development, Educational Leadership, Leadership Development, Recruiting, Budget Process, Performance Management, Leadership, Budgets, Customer Satisfaction, PowerPoint, Team Building, Employee Training, Teaching, Supervisory Skills, Multi Unit

Education
University of Pittsburgh   1981 — 1983
Masters, Early Childhood Education

West Virginia University   1973 — 1977
Bachelors, Child Development

Justin MikulaJustin Mikula Greater Pittsburgh Area
Aetna Years February 2015 - Present
Job Medical Economics Sr. Consultant/Team Lead at Aetna
Industry Insurance
Experience
Aetna   February 2015 - Present
Aetna   2013 - February 2015
Coventry Health Care   July 2007 - 2013
UPMC Health Plan   2004 - 2007
Highmark   2003 - 2004
Dick's Sporting Goods   2003 - 2003
Aquasoure   2002 - 2003

Skills
Medicaid, Health Insurance, Provider Relations, Medicare, Managed Care

Education
University of Pittsburgh   1996 — 2001
B.S., Business Administration, Major: Finance with Concentration in Management Information Systems

Karen GearyKaren Geary Greater Pittsburgh Area
Aetna Years 1997 - 2001
Job Director, Specialty Pharmacy Programs
Industry Pharmaceuticals
Experience
MedImpact Healthcare Systems   July 2011 - Present
MedImpact   July 2007 - September 2011
MedImpact   September 2005 - June 2007
UPMC Health Plan   2002 - 2005
Aetna   1997 - 2001

Skills
Pharmacy Benefit..., Healthcare, HIPAA, Health Policy, Managed Care, Health Insurance, Pharmacy, Program Management, Insurance, Sales Management, Medicare, Leadership, Medicaid, Pharmaceutical Industry, Management, Account Management, Pharmacists, Healthcare Industry, Clinical Research, Product Development, Medicine, Disease Management, Business Development, Sales, Team Building, Medicare Part D, Healthcare Consulting, Utilization Management

Education
University of Pittsburgh
MHA, Health Administration

Kathleen CavenderKathleen Cavender Greater Pittsburgh Area
Aetna Years
Job
Industry Insurance
Experience
Aetna   

Skills
Health Insurance, Business Analysis, Requirements Gathering, Vendor Management, Insurance, Project Portfolio..., Process Improvement, Data Analysis, SDLC, Leadership, Software Project...

Education
University of Pittsburgh
B.A., Business/Economics/German Studies

University of Pittsburgh - Joseph M. Katz Graduate School of Business
M.B.A., Finance

Laurel Zacherl, PMP, RHIALaurel Zacherl, PMP, RHIA Greater Pittsburgh Area
Aetna Years May 2013 - Present
Job IT Project Manager at Aetna
Industry Information Technology and Services
Experience
Aetna   May 2013 - Present
Coventry Healthcare   December 2009 - May 2013
Coventry Healthcare   September 2007 - December 2009
Coventry HealthCare   July 2003 - August 2007
Coventry Healthcare   May 2001 - July 2003

Skills
Healthcare Information..., Visio, SQL, MS Project, PMP, Project Management, Oracle, ETL, Troubleshooting, Cognos, SDLC, Business Analysis, SharePoint, Process Improvement, Business Intelligence, HIPAA, Requirements Analysis, Software Project..., Requirements Gathering, Vendor Management, Healthcare, Medicaid, Medicare, EMR, EHR, Data Warehousing, Systems Analysis, Integration

Education
University of Pittsburgh   1997 — 2001
Health Information Management, Healthcare

Matt GellesMatt Gelles Tampa/St. Petersburg, Florida Area
Aetna Years April 2001 - April 2004
Job eHealth Consultant at Aetna, Inc.
Industry Insurance
Experience
Aetna, Inc.   May 2004 - Present
Aetna   April 2001 - April 2004
Aetna   January 2000 - April 2001

Skills
Health Insurance, Provider Relations, Insurance, Medicaid, Healthcare, Managed Care, HIPAA, Medicare, Utilization Management, Healthcare Management, Hospitals, Disease Management, Credentialing, Healthcare Consulting, Medicare Part D, Healthcare Information..., Healthcare Industry

Education
University of Pittsburgh   1985 — 1989
Bachelor of Science (BS), Major: Psychology Minor: Mathematics