Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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Aetna Employees
Aetna January 2015 - Present
Independent June 2013 - December 2014
Coventry Health Care May 2012 - June 2013
Coventry Health Care June 2009 - May 2012
Altius Health Plans September 2003 - June 2009
Altius Health Plans September 2001 - September 2003
IHC Health Plans August 1995 - June 2000
IHC Health Plans 1990 - 1995
Time Insurance Company August 1988 - August 1990
Connecticut Mutual August 1987 - August 1988
Skills
Mathematics, Video Editing, Auto Repair, Exploring Desert, Target Shooting
Education
Brigham Young University 1986 — 1987
Master of Science (M.S.), Statistics/Actuarial Science
Brigham Young University 1980 — 1985
Bachelors of Science, Statistics
Anthem, Inc. January 2014 - Present
Project Management Institute 2014 - 2015
Amerigroup Corporation - now a part of Anthem, Inc. March 2008 - December 2013
Great-West Healthcare December 2006 - 2008
Great-West Healthcare August 2005 - December 2006
CIGNA Healthcare March 2001 - August 2005
Aetna October 1990 - September 2000
Skills
Vendor Management, Program Management, Business Analysis, Team Building, Account Management, Managed Health Insurance, Project Portfolio..., Strategic Negotiations, Organizational..., Merger Integration..., Acquisition Due..., PMO Development &..., Business Development, Due Diligence, Health Insurance, Healthcare, Leadership, Management, Medicare, Network Development, Project Management, Process Improvement
Education
Brandeis University 2012 — 2017
Master of Science (M.S.), Project & Program Management, In progress, anticipate graduation spring 2017
Project Management Institute 2014 — 2015
PMI Leadership Institute Master Class
The University of Connecticut School of Business 1981 — 1985
Bachelor of Science (B.S.), Marketing
Aetna Member of the BoardSierra Service ProjectOctober 2013 - Present
Aetna January 2012 - Present
Aetna 2008 - Present
Aetna 1999 - 2008
Aetna 1990 - 1998
Skills
Health Education, Health Insurance, Wellness Coaching, Health Promotion, Wellness, Healthcare Management, Healthcare, Nutrition, Training, Stress Management, Employee Wellness, Disease Management, Wellbeing, Employee Benefits, Prevention
Education
Bowling Green State University 1982 — 1985
Bachelor of Science, Education-Health and Human Performance
California Institute of Integral Studies
Aetna October 2013 - Present
Reliance Standard August 2007 - October 2013
The Standard June 1993 - August 2007
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Brigham Young University 1991 — 1993
Bachelor of Arts (B.A.), Economics
Brigham Young University - Idaho 1985 — 1987
Associate's degree, General Studies
AETNA March 2006 - Present
PMI certified PMP 2006 - Present
Kemper Insurance February 2000 - March 2006
Kemper Insurance February 1996 - February 2000
Skills
PMO, Project Portfolio..., Agile Methodologies, Business Analysis, Requirements Analysis, Integration, Process Improvement
Education
Broward Community College 1992 — 1994
Associates in Science, Business Administration
Aetna August 2012 - Present
Aetna December 2006 - August 2012
Gwinnett Medical Center December 2005 - December 2006
Skills
Registered Nurses, Disease Management, Nursing Care, Nursing, Healthcare, HIPAA, ICU, Utilization Management, Health Education, Acute Care, Home Care, Healthcare Industry
Education
Brenau University 2001 — 2003
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Meridian Community College 1997 — 2000
Associate of Arts (A.A.), Registered Nursing/Registered Nurse
LISI March 2011 - Present
LISI May 2008 - Present
Colonial Life December 2005 - April 2008
Aetna September 1996 - December 2005
Skills
Training, Leadership, Health Savings Accounts, Health Insurance, Disability Insurance, Employee Benefits, Brokers, Term Life Insurance, Underwriting, Dentistry, Insurance, Medicare, Life Insurance, Long-term Care, Sales Management, COBRA, Managed Care, Health Care Reform, Group Medical, HMO, Self-funded, Benefits Administration, Workers Compensation, Claim, Selling, Flexible Spending..., Group Insurance, Health Policy, Long Term Care Insurance, Accident, PPO, Property & Casualty..., HRA, Universal Life, Voluntary Employee..., Cafeteria Plans, Critical Illness, Open Enrollment, Whole Life, Employee Wellness, Medicare Part D, Accident Insurance, Commercial Insurance, Sales Operations, Fixed Annuities, FSA, Employee Wellness..., Vision Insurance, 401k, General Insurance
Education
Brigham Young University
Bachelor of Arts (BA), Communications / Film / Media
CATE
Aetna 2014 - Present
Aetna 2012 - 2014
Aetna 2007 - 2011
Health Design Plus 2004 - 2007
Decora / Konrad Hornschuch AG 2002 - 2004
Sunbeam Corporation 2000 - 2002
SC Johnson 1987 - 1999
Skills
Marketing Strategy, Marketing, Insurance, Health Insurance, Managed Care, Marketing Communications, Account Management, Strategic Planning, Employee Benefits, Strategy, New Business Development, Business Strategy, Business Development, Project Management, Talent Management, Turnaround Experience, Thought Leadership, Team Leadership, Leadership, Decisiveness, Finance, Educational Leadership, Advertising, Promotions, Campaign Management, Sales Management, Executive Management, Talent Acquisition, Written & Oral..., Persuasiveness, Organizational..., Strategic Leadership, Situational Leadership
Education
University of Toronto 1992 — 1994
Masters of Business Administration, Marketing & Finance
University of Toronto 1991 — 1993
Master of Business Administration (MBA), Marketing / Finance
Brock University 1983 — 1987
Honors Business Administration, Marketing / Finance
Brock University 1983 — 1987
Honors Bachelor of Business Administration, Marketing / Finance
Madson & Madson January 2014 - Present
Utah Legal Services January 2014 - April 2014
Aetna October 2013 - January 2014
inData Corporation September 2013 - September 2013
J. Reuben Clark Law School, Brigham Young University August 2012 - April 2013
Curtis, Goodwin, Sullivan, Udall & Schwab May 2012 - September 2012
J. Reuben Clark Law School, Brigham Young University January 2012 - April 2012
J. Reuben Clark Law School, Brigham Young University September 2011 - December 2011
Scottsdale City Attorney's Office June 2011 - August 2011
Utah Office of Guardian ad Litem and CASA May 2011 - June 2011
Skills
Editing, Research, Employee Benefits, Healthcare, Medicare, Legal Writing, Legal Research, Claim, Westlaw, Public Speaking, Microsoft Office, PowerPoint, Microsoft Excel, Medicaid, Mediation, Courts, Microsoft Word, Civil Litigation
Education
Brigham Young University—J. Reuben Clark Law School 2010 — 2013
JD, Law
Brigham Young University 2004 — 2008
BA, English, Cum Laude
Aetna October 2013 - January 2015
CarMax 2011 - 2013
Ruby River Steakhouse March 2007 - July 2010
Skills
Customer Service, Medical Coding, Typing, Written & Verbal..., Filing, Organized Multi-tasker, Dependable Team Player, Detail Oriented, Medical Terminology, Clerical Skills
Education
University of Utah 2002 — 2004
Bachelor of Science (BS), Sociology
Brigham Young University - Idaho 1999 — 2001
Bachelor of Science (BS), Behavioral Sciences
Cigna May 2014 - Present
Moreton & Company October 2013 - May 2014
Aetna August 2011 - October 2013
Kaiser Permanente July 2009 - August 2011
Kaiser Permanente September 2007 - July 2009
SelectHealth March 2007 - June 2007
Molina Healthcare December 2005 - March 2007
Skills
large group..., one-on-one & small..., wellness program..., brand management, consultative sales..., vendor relations, Motivational..., internal/external..., corporate social media..., SaaS implementation,..., digital document..., PC & Mac literate, Microsoft Office, Adobe Creative Suite, Salesforce.com, template-based graphic..., certified asthma..., certified tobacco..., Life & Health producer..., Employee Wellness, HMO, Health Insurance, Leadership, Long-term Care, Brand Management, Disability Insurance, Training, Managed Care, Strategic Planning, Team Building, Community Health, Health Care Reform, Behavior Change, HIPAA, Health Education, Healthcare, Customer Service, Public Speaking, Employee Benefits, Group Theory, Employee Wellness..., Insurance, Wellness, Benefits Administration, Health Communication, Workers Compensation, Medicare, Health Promotion, Prevention
Education
Brigham Young University
Bachelor of Science (B.S.), Public Health
Aetna February 2014 - Present
Apollo Group October 2012 - October 2013
Apollo Group May 2011 - October 2012
Apollo Group March 2009 - May 2011
Apollo Group November 2007 - March 2009
Queen Creek Middle School July 2006 - July 2007
Highland High School January 2006 - May 2006
Skills
Copy Editing, Copywriting, Project Management, English grammar, Desktop Publishing, Print Management, techinical writing, Instructional Design, Writing, Editing, Adult Education, Leadership, Teaching, Higher Education, E-Learning, Business Process Mapping, Needs Analysis, Branding and graphic..., Learning consulting, SharePoint, Management, Distance Learning, Learning Management, Staff Development, Training
Education
University of Phoenix 2008 — 2010
Master of Science (M.S.), Psychology
University of Phoenix 2008 — 2009
Certificate, Visual Communication
Brigham Young University - Idaho 2002 — 2006
Bachelor of Science (B.S.), English Education
Lawrence Livermore National Laboratory July 2009 - Present
BYU 100 Hour Board June 2006 - Present
Brigham Young University June 2007 - July 2009
Mangia Technologies June 2008 - August 2008
BYU Human-Centered Machine Intelligence Lab January 2006 - June 2007
BYU Network Operations Center September 2003 - January 2006
Aetna May 2005 - August 2005
Skills
Python, MySQL, Web Applications, Grails, Groovy, Django, jQuery, jQuery UI, Bootstrap, Backbone.js, CSS, AJAX, Java, Linux, Apache, Java Enterprise Edition, User Interface Design, Open Source, Machine Learning, Testing, Ubuntu, Programming
Education
Brigham Young University 2003 — 2009
BS, MS, Computer Science
Central Ohio Primary Care August 2014 - Present
Humana August 2012 - August 2014
Molina Healthcare April 2011 - August 2012
Aetna March 2011 - May 2011
Palmetto GBA August 2008 - June 2010
Central Ohio Skin and Cancer October 2007 - August 2008
The Center for Surgical Dermatology March 2003 - July 2007
Mifflin Care Center October 1994 - August 1997
PASSPORT/Area Agency on Aging district 5 July 1993 - August 1994
Skills
Healthcare, Medicare, Medicaid, Case Management, Managed Care, Claims, Nursing, Microsoft Office, HIPAA, Surgery, Health, Claim, Hospitals, Case Managment, Quality Improvement, Medicine, Healthcare Management, Home Care, Disease Management, HEDIS, EMR, Medical Records, Health Insurance, EHR
Education
Medical College of Ohio 1988 — 1990
RN, BSN, Nursing
Bowling Green State University 1985 — 1990
RN, BSN, Nursing
Morgan High School 1981 — 1985
High school diploma, College prep
Arbella Insurance Group January 1994 - Present
Aetna January 1982 - January 1994
Skills
I have been in the..., Property & Casualty..., Underwriting, General Insurance, Insurance, Casualty, Umbrella Insurance, Liability, Homeowners, Risk Management, Property, Personal Development, Customer Service, Property Damage, Personal Lines Auto, Renters, Marine Insurance, Analysis, Agents, Casualty Insurance
Education
Tiverton High 1969 — 1973
Diploma, Business
Bristol Community College
Business Administration and Management, General
Aetna June 2012 - Present
Nurtur Health, Inc. May 2003 - June 2012
Nurtur Health, Inc. May 2003 - March 2011
Atlanta Wellness Center August 1987 - June 1994
Skills
Disease Management, Healthcare, Strategic Planning, Nutrition, Customer Relations, Coaching
Education
University of Washington 1981 — 1982
Fellowship in Counseling
Harvard T.H. Chan School of Public Health 1978 — 1980
MS, Nutrition
Bowdoin College 1973 — 1977
BA, Biochemistry
SOS Consultants - Consulting and Counseling December 1997 - Present
Aetna 2008 - 2011
ConocoPhillips July 1989 - December 1997
Chevron July 1976 - July 1989
Skills
Program Development, Manager, Therapist / Consultant, Mental Health, Stress Management, Behavioral Health, Psychotherapy
Education
Brigham Young University 1968 — 1976
Doctorate - Ed.D., Counseling Psychology
Oregon State University 1955 — 1963
B.S., Pharmacy
EMSI August 2013 - Present
Women's Health USA November 2011 - July 2013
St. Francis Hospital January 2008 - November 2011
Bank of America February 2003 - May 2006
Aetna February 1999 - October 2002
Aetna 1987 - 2000
Skills
Medical Billing, Healthcare Management, Insurance, Claims, Healthcare, Medical Coding, Claim
Education
Goodwin College 2004 — 2015
Billing and coding
Capella University 2008 — 2011
Masters, Human Services; Healthcare Administration
Branford Hall Career Institute-Windsor Campus 2006 — 2007
Medical/Clinical Assistant
DeVry University 2005 — 2007
Bachelor of Science, Technical Management
Elsevier April 2015 - Present
Elsevier March 2014 - Present
Elsevier December 2010 - March 2014
CDM Smith June 2010 - November 2010
Aetna January 2008 - April 2010
Aetna March 2007 - April 2010
Aetna June 2003 - November 2006
Skills
Project Management, Building Relationships, Organizational..., Process Efficiency, Process Improvement, Problem Solving, Creative Problem Solving, Analytical Skills, Marketing, Editorial, Leadership, Editing, Communication, Writing, Marketing Communications
Education
Brandeis University 2002 — 2006
Bachelor’s Degree, American Studies and Anthropology. Minors in Business and History, Magna cum laude
CVS Caremark Corporation September 2013 - Present
Aetna October 2010 - September 2013
Hewitt Associates 2009 - 2010
Solo Cup Company 2008 - 2009
Pharmaceutical/Tech/Telecom/E-Commerce Companies 2004 - 2008
TAP Pharmaceutical Products Inc 2001 - 2004
Skills
PMP, Software Project..., Resource Management, PMO, Project Risk, Requirements Gathering, Vendor Management, SDLC, Requirements Analysis, SharePoint, Visio, Project Portfolio..., Process Improvement, Business Analysis, Project Management, Oracle, Business Process, Program Management, Business Process..., Cross-functional Team..., Leadership, Project Planning, Management, Integration, IT Strategy, Project Delivery, Risk Management, IT Service Management, Software Documentation, Business Requirements, MS Project
Education
Bradley University
BS, Information Technology
Aetna July 2014 - Present
Aetna May 2010 - Present
Aetna 2007 - May 2010
CIGNA Healthcare 2000 - 2007
Emory Healthcare 1993 - 1996
Tufts Health Plan 1990 - 1993
Skills
Network Development, Provider Relations, Managed Care, HMO, Medicare, PPO, Healthcare, Health Policy, Medicaid, Health Insurance, Contract Negotiation, Healthcare Industry, HIPAA, Healthcare Consulting, Credentialing, Healthcare Management, EMR, Physician Relations, Process Improvement, Physicians, Revenue Cycle, Medicare Part D, Healthcare Information..., Hospitals, Informatics, Pharmacy Benefit..., Practice Management, Quality Improvement, EHR, Utilization Management, Disease Management, Medical Billing, Revenue Cycle Management, Insurance, Claim, Medicine, Employee Benefits
Education
Georgia State University 1995 — 1999
MBA
Brandeis University 1983 — 1987
BA, Biology
infoSecure - Web and Mobile Security & Risk Management March 2015 - Present
Caliber Security Partners October 2013 - Present
Aetna June 2012 - October 2013
Medicity August 2010 - May 2012
Centerville City Citizen Corps December 2009 - December 2010
Medicity April 2009 - August 2010
Microsoft Corporation September 2008 - April 2009
The Church of Jesus Christ of Latter-day Saints August 2007 - September 2008
LDS Church August 2007 - September 2008
Circuit City Stores, Inc. September 2006 - June 2007
Skills
Software Security, Security, Security Audits, HITRUST Common Security..., HIT, Healthcare IT Security, Project Management, Web Application Security, Penetration Testing, Information Security..., Software Quality..., .NET, Java, SamuraiWTF, Application Frameworks, Computer Security, HITRUST, Enterprise Software, Quality Assurance, Testing, Strategy, Integration, Linux, Training, Agile Methodologies, SDLC, Databases, Product Management, Networking, Communication
Education
Brigham Young University 1987 — 1994
BA
Aetna, INC. April 2011 - Present
Aetna 2007 - April 2011
Aetna 2005 - 2007
Aetna Global Benefits 2003 - 2005
Aetna 2001 - 2002
Aetna 1998 - 2001
Skills
Healthcare Management, Project Management, Healthcare, Process Improvement, Change Management, Program Management, Strategic Planning, Management, Team Building, Leadership, Training, Data Analysis, Analysis, Customer Service, Access, Microsoft Office, Vendor Management, Risk Management, Health Insurance
Education
Charter Oak State College 2009 — 2012
Project Management Certification, 4.0
Gwinnett Technical College 2001 — 2003
Associate's degree, Marketing/Marketing Management, General, 3.7
Brenau University
Bachelor's degree, Human Resources Management and Services
Atos June 2015 - Present
Xerox July 2014 - June 2015
Xerox August 2013 - June 2014
Aetna December 2011 - August 2013
Skills
SharePoint, Visio, Active Directory, XP, SQL, Microsoft SQL Server, Windows Server, Windows 7, Troubleshooting, Access, VMware, Disaster Recovery, Technical Support, Citrix, Windows, Microsoft Exchange, Databases, Operating Systems, Help Desk Support, IIS, HTML, System Administration, Servers, Network Administration, Computer Hardware, Call Centers, JavaScript, Software Installation, VPN, Networking, Microsoft Office, Visual Basic, Oracle, System Deployment, Windows XP
Education
Branford Hall Career Institute-Southington Campus 2009 — 2010
Computer Networking
Aetna July 2015 - Present
Altius Health Plans July 2006 - July 2015
ACS February 2006 - June 2006
Skills
Customer Service, Veterinary Laboratory..., Venipuncture, Computer Literate, Data Entry, Healthcare, Invoicing, Medical Records, Medical Terminology
Education
Broadview University-West Jordan 2008 — 2012
Associate of Applied Science, Veterinary Technician
Sheakley April 1999 - Present
Prudential Insurance April 1997 - April 1999
Aetna October 1994 - April 1997
Skills
Insurance, Employee Relations, Customer Service, Training, New Business Development, Workers Compensation, CRM, Risk Management, Team Leadership, Account Management, Multi Tasking, Human Resources, Organization Skills, Time Management, Sales, Client Relations Skills, Microsoft Office, Microsoft Excel, Team Building
Education
Cleveland State University 2009 — 2014
Post-Baccalaureate Degree, Accounting
Bowling Green State University 1989 — 1996
Bachelor of Science in Business Administration, Finance
The University of Akron 1988 — 1989
Undergraduate Studies, Business
Highland High School 1984 — 1988
Vidant Health July 2011 - Present
Aetna July 1999 - February 2011
Horizon Health July 1998 - November 2009
OHCA 1998 - 2004
The University of Texas Health Science Center at Houston 1990 - 1993
Skills
Leadership Development, Training, Leadership, Coaching, Employee Training, Healthcare, EAP, Counseling Psychology, Change Management, Management, Psychology, Conflict Resolution, Behavioral Health, Program Development, Program Management, Strategic Planning, Team Building, Organizational..., Public Speaking, Management Consulting, Sales, Mental Health Counseling, Employee Engagement, Psychotherapy, Talent Management, Case Managment, Treatment, Organizational..., Executive Coaching, Performance Management, Business Planning, Performance Improvement, Wellness, Clinical Research, Marketing, Employee Wellness, Human Resources, Stress Management, Executive Management, Benefits Administration, Provider Relations, Call Centers, Integration, Policy, Risk Management, Recruiting, Mergers, Mergers & Acquisitions
Education
The University of Texas Health Science Center at Houston 1991 — 1996
DrPH, Occupational Health - EAP
University of Houston-Clear Lake 1988 — 1990
MA, Marriage and Family Therapy
Brigham Young University 1983 — 1986
BS, Psychology
City of Toledo April 2011 - June 2012
Cleveland Metropolitan School District September 2007 - April 2011
Toledo Public Schools July 2005 - September 2007
Sky Insurance 2005 - 2005
TTL Associates, Inc 2003 - 2004
TolTest.Inc. 1995 - 2003
OHM Corp June 1990 - January 1994
Aetna 1975 - 1981
US NavyAir 1968 - 1974
Skills
Employee Relations, Employee Benefits..., Worker's Compensation..., Employee Benefits, Policy, Human Resources, HR Consulting, Deferred Compensation, Payroll, Management, Leadership, Labor Relations, Benefits Administration, Personnel Management, Performance Management, Talent Management, Succession Planning, HRIS, Employment Law, FMLA, Employee Training, Workers Compensation
Education
Bowling Green State University 1971 — 1974
BS/BA, Business Administration & Pre-Law
William Penn Charter School
Aetna August 2011 - Present
Anesthesia Healthcare Partners® (AHP) September 2005 - August 2011
Electro Alarms Company of Georgia, Inc. September 2004 - September 2005
CheckFree July 2000 - September 2004
Cleveland Clinic - Cleveland Health Network April 1998 - June 2000
Anthem Blue Cross & Blue Shield June 1997 - April 1998
Emerald Health Network, now a HealthSmart company June 1995 - June 1997
Great Lakes Marketing September 1994 - December 1994
Skills
Digital Marketing, Salesforce.com, Integrated Marketing, Email Marketing, Analytics, Marketing, Strategy, Online Advertising, Business Development, Product Management, Marketing Strategy, Cross-functional Team..., Lead Generation, Multi-channel Marketing, Healthcare, SEO, Strategic Planning, Health Insurance, Digital Strategy, Business Strategy, SEM, Executive Management, Team Building
Education
Bowling Green State University 1990 — 1994
Bachelor of Science
Aetna February 2004 - February 2014
Skills
Public Speaking, Business Communications, Process Improvement, Leadership, HIPAA, Medicaid, Provider Relations, Insurance, Management, Managed Care, Medicare, Health Insurance, Communication, Employee Engagement, Customer Service, Lesson Planning, Microsoft Office
Education
Brigham Young University - Idaho 2013 — 2016
Bachelor's Degree, Business Management
Rapport Leadership International School of Leadership Development 2014 — 2014
Certificate of Completion, Leadership Breakthrough One
Aetna learning Center
Yellow Belt, Process Improvement, Pass
Middlesex Community College
Associates, General Studies
Cumberland Farms February 2013 - Present
Cumberland Farms April 2006 - Present
Aetna June 2001 - September 2003
Skills
POS, Marketing, Merchandising, Microsoft Excel, Microsoft Office, Retail, Inventory Management, Data Entry, Sales, Purchasing, Teamwork, Analysis, Time Management, Microsoft Word, New Business Development, Strategic Planning, Customer Service, Marketing Strategy, Team Building
Education
Bridgewater State College 2004 — 2006
Master's degree, Criminal Justice/Law Enforcement Administration
Bridgewater State College 2001 — 2005
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
Aetna October 2012 - Present
Health Fitness Corporation November 2011 - October 2012
WebMD July 2007 - August 2011
FedEx Office August 2006 - July 2007
FedEx Office August 2006 - July 2007
BYU-Idaho May 2006 - August 2006
Skills
Wellness, Fitness, Leadership, Health Education, Spanish, Management, Health Promotion, Nutritional Counseling, Motivational..., Customer Service, Behavior Change, Time Management, Public Speaking, Nutrition, Wellness Coaching, Coaching, Corporations, Fitness Training, Lifestyle Coaching, Team Building, Social Media, Event Planning, Lifestyle, Teaching, PowerPoint, Public Health, Microsoft Word, Stress Management, Employee Wellness..., Team Leadership, Microsoft Excel, Microsoft Office, Healthcare, Smoking Cessation, Teamwork, HIPAA, Sports Nutrition, Community Outreach, Training, Employee Wellness, Employee Benefits, Program Management
Education
Western Governors University 2015 — 2017
Master of Science (MS), Management and Leadership
BYU-Idaho 2003 — 2006
BS, Health Education, Spanish Education
Brigham Young University - Idaho 2003 — 2006
Bachelor's of Science, Health Education
Gracious Living At Porter Creek June 2014 - Present
WellCare Health Plans January 2011 - June 2014
Aetna January 2010 - January 2011
SeaCreast Health Care July 2009 - January 2010
Northside Hospital and Heart Institute January 2007 - June 2009
Tampa General Hospital, Burn Center January 2007 - November 2007
Hillsborough County District Schools August 2003 - January 2007
Florida Metropolitan University August 2001 - August 2003
Skills
Registered Nurses, Certified Case Manager, Legal Nurse Consultant, HEDIS Quality Award, Certified Teacher, BLS/ACLS, Nursing, Medicare, Utilization Management, Medicaid, Healthcare, Healthcare Management, Hospitals, HIPAA, Medical/Surgical, Disease Management, Software Documentation, Home Care, Patient Advocacy, Medical-Surgical
Education
Hillsborough Community College 2003 — 2005
Associate's degree, Registered Nursing/Registered Nurse, Honors
University of South Florida 1991 — 1993
Master of Business Administration (M.B.A.), Marketing, Honors
Brigham Young University 1971 — 1978
Bachelor's Degree, Psychology, Honors
Brigham Young University 1971 — 1974
Bachelor of Applied Science (B.A.Sc.), Psychology, Honors
Lee High School 1968 — 1970
Lee High School
Aetna July 2002 - Present
Aetna July 2002 - Present
Skills
HIPAA, Healthcare Information...
Education
Brigham Young University 2014 — 2018
Bachelor's degree current, Business/Commerce, General, 3.91
Paradise Valley High School 1970 — 1974
Hewlett-Packard August 2013 - Present
Aetna July 2012 - August 2013
Hewlett-Packard May 2010 - August 2012
Hewlett-Packard June 2008 - June 2010
Skills
Enterprise Architecture, IT Strategy, Solution Architecture, SharePoint, SDLC, Strategic Partnerships, Management Development, C#, Microsoft SQL Server, Cloud Computing, Disaster Recovery, Enterprise Software, ASP.NET, Team Management, Unix Shell Scripting, Cross-functional Team..., IT Management, IT Service Management, Oracle, Management, PMP, Software Project..., PL/SQL, Information Technology, .NET, ITIL, SOA, Software Development, Unix, Virtualization, Vendor Management, Requirements Analysis, Business Analysis, Business Intelligence, Integration
Education
University of Phoenix 2009 — 2011
Bachelor of Science, Business Management
Brigham Young University 1988 — 1990
Computer Science
Medical Mutual January 2012 - Present
Aetna May 2005 - December 2011
Celaris Brokerage January 2001 - May 2005
Skills
Benefits Administration, Disability Insurance, Employee Benefits, Health Insurance, Health Savings Accounts, Insurance, Account Management, Life Insurance, Managed Care, Marketing Strategy, Sales, Underwriting
Education
Bowling Green State University 1996 — 2000
Bachelor of Arts (B.A.), Sociology
Aetna June 2011 - Present
University of Phoenix December 2001 - February 2014
Strayer University February 2010 - December 2012
CVS Caremark Corporation November 2009 - June 2011
Océ Reprographic Technologies March 2008 - September 2009
Apollo Group, Inc August 2005 - March 2008
University of Arizona August 2004 - July 2005
Redmond Technology Partners May 2004 - August 2004
Volt Information Sciences, Inc July 2003 - May 2004
Volt Information Sciences, Inc March 2002 - March 2003
Skills
Team Management, Team Leadership, Test Automation, Test Strategy, Test Management, Test Planning, Software Quality..., Quality Assurance, ISTQB, QTP, Manual Testing, Testing, Quality Center, System Testing, Test Cases, Regression Testing, User Acceptance Testing, Defect Tracking, Black Box Testing, Software Project..., Software Documentation, Management, Analysis, Training, Leadership, Program Management, SDLC, Process Improvement, Databases, ITIL, Visio, Project Management, Software Development, Business Analysis, Requirements Analysis, Risk Management, Integration, SharePoint, Agile Methodologies, Scrum, SQL, Agile Project Management, Information Technology, MS Project, PMP, C#, Enterprise Software, Project Planning, Windows, Consulting
Education
Capella University 2003 — 2010
Ph.D, Organization and Management specializing in Information Technology Management
University of Phoenix 1988 — 1990
MBA, General Business
University of Utah 1986 — 1987
Instrumentation Physics
Brigham Young University 1981 — 1986
B.S., Chemistry
Guardian Life July 2012 - Present
Wheatstone Benefit Solutions May 2011 - Present
Aetna September 2009 - February 2011
United Healthcare October 2002 - August 2009
Skills
Employee Benefits, Business Analysis, Health Savings Accounts, Insurance, Healthcare Management, Sales Operations, Health Insurance, Training, Sales, Sales Presentations, Customer Retention, Account Management, Sales Management, Medicare, Brokers, Life Insurance, Managed Care, Disability Insurance, Long-term Care, Healthcare
Education
University of Houston-Downtown 2005 — 2007
BBA, Marketing
Brazosport College
Cognizant Technology Solutions June 2011 - Present
UnitedHealthcare December 2006 - February 2011
Aetna June 1999 - October 2006
Prudential Healthcare January 1996 - January 1999
Anthem January 1991 - January 1996
Skills
Insurance, Team Building, Strategic Planning, Leadership, Risk Management, Project Management, Program Management, Cross-functional Team..., Management, Training, Project Planning, Business Analysis, Budgets, Change Management, Health Insurance, Management Consulting, Operations Management, Team Management, Strategy, Process Improvement, New Business Development, Vendor Management, Negotiation, Human Resources, Account Management, Analysis, HMO, Business Strategy, Medicare, Customer Service, Outsourcing, Coaching, Claim, Talent Management, CRM, Performance Management, Sales, Business Planning, Six Sigma, Sales Management, Healthcare, Recruiting, Business Process..., Business Development, Call Center, Marketing, Contract Negotiation, Executive Management, Team Leadership, Leadership Development
Education
Bowling Green State University 1983 — 1985
MBA, Marketing; Management Information System
Aetna July 2014 - Present
Peace Corps April 2012 - March 2014
Peace Corps October 2011 - April 2012
Exceptional Case Services May 2007 - October 2011
GENEX Services, Inc. 2005 - 2007
Skills
Grant Writing, Program Evaluation, Health Education, International..., Nonprofits, Volunteer Management, Public Health
Education
The College of Wooster 1972 — 1976
Bachelor of Arts (BA), English/Language Arts Teacher Education
Bowie State University 1989 — 1992
BSN, Nursing
Robert Packer Hospital School of Nursing 1985 — 1988
Diploma, Registered Nursing/Registered Nurse
Aetna April 2012 - Present
Sprint March 2010 - April 2012
Allstate November 2005 - January 2010
Skills
Insurance, Health Insurance, Employee Benefits, Claim, Property, Customer Service, Healthcare, Sales, General Insurance, Team Building, Microsoft Excel, Microsoft Office, Health Savings Accounts, Leadership, Outlook, Microsoft Word, PowerPoint, HIPAA, Call Centers
Education
Brookhaven Community College
University of Missouri August 2012 - August 2014
Aetna August 2011 - August 2012
The Fearless Mind September 2008 - August 2010
Skills
Leadership, Coaching, Sports, Psychology, Sport Psychology, Human Motivation, Mental Skills Training, Positive Coaching, Teaching, Accelerated Skill..., Strategic Planning, Professional Development, Motivational Speaking, Team Building, Research, Wellness, Nutrition, Public Speaking, Personal Development, Leadership Development, Marketing, Wellness Coaching
Education
University of Missouri-Columbia 2012 — 2014
Doctor of Philosophy (Ph.D.), Sport & Performance Psychology
University of Missouri-Columbia 2012 — 2013
Education Specialty, Counseling Phsychology
University of the Rockies Colorado 2009 — 2011
MS, Sports and Performance Psychology
Brigham Young University 2002 — 2009
Behavioral Psychology, Performance Psychology, Business Management
Audible, Inc. December 2012 - Present
Westbrook Technologies December 2010 - December 2012
Aetna May 2009 - December 2010
Skills
Java, Javascript, jQuery, jQuery UI, C#, Microsoft SQL Server, SQLite, Android Development, WCF Services, Jenkins, Git, Python, Selenium, Ext JS
Education
Brandeis University 2015 — 2017
Master of Software Engineering
Rochester Institute of Technology 2006 — 2010
Bachelor of Science (B.S.), Medical Informatics
Aetna July 2015 - Present
Choices Network of Arizona October 2014 - July 2015
State of Arizona November 2012 - October 2014
MDT, Inc September 2009 - August 2012
University of Utah Hospitals and Clinics August 2007 - May 2009
Access Point Family Svc May 2006 - August 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Budgets, Public Speaking, Teamwork, Event Planning, Team Building, Negotiation, Strategic Planning, Leadership, Training, Time Management, Social Media, Event Management, Public Relations, Coaching, Team Leadership, Project Planning, Social Networking, Mental Health
Education
University of Utah 2008 — 2009
Bachelor’s Degree, Social Work
Brigham Young University - Idaho 2003 — 2006
Bachelor’s Degree, Psychology
Aetna September 2010 - Present
Wasatch Mental Health May 2008 - March 2009
House of Hope August 2007 - May 2008
Utah State Hospital May 2007 - August 2007
Skills
ASAM, LCSW, Motivational..., Psychotherapy, Forensic Social Work, Substance Abuse..., Geriatric Social Work, French, Community Outreach, Rehabs, Case Management Services, Medicaid, Behavioral Health
Education
Brigham Young University 2006 — 2008
Master of Social Work (MSW), Social Work, 3.76
Brigham Young University 2002 — 2006
BS, Marriage, Family, and Human Development
Bespeak Studios January 2015 - Present
Aetna December 2013 - April 2015
United Airlines September 2011 - November 2013
Pragmatic Bookshelf January 2008 - May 2011
Draftfcb 2011 - 2011
EMC September 2008 - November 2009
O'Reilly "For Dummies" book publisher October 2003 - September 2008
University of Washington, Medical Center September 2003 - September 2008
Microsoft April 2007 - November 2007
Microsoft Corp (through MRM worldwide) March 2005 - January 2006
Skills
Copy Editing, Copywriting, Proofreading, Editing, Social Media, Marketing, Content Strategy, Corporate Communications, SEO, Content Management, Microsoft Office, Research, White Papers, Marketing Communications, Case Studies, Blogging, Press Releases, Interviews, Strategic Communications, Public Speaking, Interviewing, Technical Marketing, Developmental Editing, Content Marketing, HTML/XML, Investigative Reporting, Medical Writing, Affordable Care Act, Health Insurance..., Information Technology..., Regulatory Compliance, Trend Analysis, Healthcare Information..., Health Care Marketing, SharePoint 2010 CMS, Aviation, Health Insurance, Web Content Management, Content Development, Web Content Optimization, Web Content Creation, Apple OS, Data Analytics, Mac OS X, Windows, XML Tools, Word
Education
Brandeis University
B.A., History of Art, Fine Arts, Summa cum laude
Stanford University
Doctoral work, History of Art
Syracuse University
Semester Abroad, Art History, Studio Art
Williams College
M.A., History of Art
Healthcare ConneXions June 2005 - Present
Lauber Development Group April 2005 - Present
Fusion Alliance April 2015 - June 2015
Aetna December 2012 - June 2014
OSU Health Plan May 2011 - November 2012
Zanett/Acquired by KPMG in 2014 February 2010 - January 2011
Bowling Green State University January 2006 - August 2010
State of Ohio June 2009 - October 2009
Cedar Crestone, Inc. September 2008 - May 2009
Partnership Marketing, Inc. 2002 - 2009
Skills
Consulting, Leadership, Program Management, Healthcare, Management, Business Strategy, Hospitals, PeopleSoft, Strategic Planning, ERP, CRM, Business Analysis, Project Management, Team Building, Healthcare Information..., Project Implementation, Process Improvement, Budgets, Business Process..., Business Intelligence, Change Management, Entrepreneurship, Vendor Management, SDLC, Team Leadership, New Business Development, Leadership Development, EHR, Analytics, Human Resources, Management Consulting, Integration, Project Planning, Software Implementation, HIPAA, Selling, Government, Financial Analysis, Hospitality, Journalism, Key Performance..., IT Operations, Internal Audit, User Acceptance Testing, Healthcare IT, Problem Solving, Budgeting, Consultative Selling, Innovation, Greenfield Projects
Education
Central Michigan University 1989 — 1992
M.S. (MHA), Health Services Administration
Bowling Green State University 1900 — 1900
Bachelor's degree, Journalism
Lima Senior
Colllege Prep, College Preparatory
Paralegal June 2015 - Present
Kirwan Spellacy & Danner, P.A. December 2014 - May 2015
Paralegal July 2014 - December 2014
Preferred Tax Group June 1998 - June 2014
Aetna May 2007 - June 2011
UnitedHealth Group January 2004 - August 2005
Skills
Microsoft Applications, Legal Research, Legal Writing, Management, Customer Service, Customer Retention, CRM, Cross-functional Team..., Call Centers, Multi Tasking, Energetic team player, Claim, Medicare, Medicaid, Insurance, Microsoft Excel, Training, Litigation, Microsoft Office, Civil Litigation, Leadership, Hearings, Westlaw, Depositions, Microsoft Word, Outlook, Data Entry, Research, Courts, Legal Assistance, Trials, Appeals, Legal Documents, Document Review, Litigation Support, Pleadings, Personal Injury, LexisNexis, Motions, Notary Public, Document Drafting, PowerPoint, Administrative...
Education
Broward Community College 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Paralegal Studies and Business Supervision and Management, 3.5
CUNY Bronx Community College 1989 — 1998
Associate's Degree, Marketing/Marketing Management, General
Aetna October 2005 - Present
Value Options July 2003 - September 2005
Human Dynamics Corporation November 2002 - January 2003
Claims Administration Corporation July 1997 - October 2002
American Express April 1991 - June 1997
Skills
Behavioral Health, Case Managment, Crisis Intervention, Customer Service, Employee Engagement, Employee Benefits, HIPAA, Health Insurance, Healthcare, Healthcare Management, Managed Care, Mental Health, Microsoft Word, Social Services, Case Management, Long-term Care, Strategic Planning, Team Building, Leadership, Medicare, Motivational..., Process Improvement, Microsoft Office, Research, Outlook, Program Management, Staff Development, Talent Management, Medicaid, Utilization Management, Public Speaking
Education
Brigham Young University
B.S., Psychology
Mesa Community College 1983 — 1984
General Education
Blue Cross Blue Shield of Arizona December 2012 - Present
Aetna January 2002 - October 2012
Integrated Information Systems, Inc July 1999 - December 2001
Argencard S.A May 1988 - July 1997
Skills
Databases, Data Warehousing, Business Intelligence, Microsoft SQL Server, SQL, Database Administration, SSIS, Database Design, Performance Tuning, Team Leadership, Database Development, Dimensional Modeling, Kimball Methodology, Capacity Planning, Virtualization, Troubleshooting, Programming, SSRS, SSAS, MDS, Project Management, Software System Analysis, SQL Clustering, Replication, Log Shipping, Netezza, Leadership, Servers, DB2, Disaster Recovery, IIS
Education
Brigham Young University 1997 — 1999
Master of Business Administration (MBA), Business Administration
Universidad de Belgrano, Argentina 1981 — 1986
BS/MS of Computer Science, Computer Science
Aetna June 2014 - Present
Provo Missionary Training Center April 2012 - August 2014
Arches Academy August 2013 - May 2014
BYU's English Language Center May 2013 - August 2013
BYU's English Language Center January 2013 - April 2013
Provo Missionary Training Center June 2012 - July 2012
BYU Television International July 2011 - November 2011
BYU Television International March 2010 - July 2011
Skills
Spanish, English, Brazilian Portuguese, Portuguese, Translation, Language Teaching, Proofreading, Teaching, Journalism, Spanish-speaking, Editing, Copy Editing, PowerPoint, InDesign, Microsoft Word, Microsoft Office, Higher Education, Windows, ESL, Research
Education
Brigham Young University 2010 — 2014
Bachelor of Science (BS), Linguistics with a TESOL and Portuguese Minor
CEBA 2004 — 2007
University Hospitals of Cleveland May 2015 - Present
Aetna September 2014 - February 2015
Fresenius Medical Care April 2013 - August 2014
OhioHealth December 2011 - March 2013
Fresenius Medical Care September 2005 - June 2011
The Ohio State University Wexner Medical Center July 2002 - August 2005
MedAssist (now Firstsource Solutions USA) July 1998 - September 2001
Skills
Case Management, Social Services, Healthcare, Mental Health, Crisis Intervention, Hospitals, Treatment, Medicare, Medicaid, Gerontology, Case Managment, Home Care, Patient Advocacy, Group Therapy, Interventions, Care Planning, Motivational..., Managed Care, Commercial Insurance, Coaching
Education
The Ohio State University 2000 — 2002
Master's degree, Social Work
Bowling Green State University 1994 — 1998
Bachelor of Science, Communication Sciences and Disorders, General
Tropical Cuts and Landscaping, Inc. March 1999 - Present
Aetna January 2007 - June 2012
Skills
Small Business, Coaching, Team Building, Social Media, Strategic Planning, FMLA Management
Education
Broward College 1993 — 1995
Associate of Arts (A.A.), Business Administration and Management, General
Aetna June 2015 - Present
Community Counseling Centers of Chicago (C4) September 2014 - June 2015
El Valor October 2010 - September 2014
Loyola University Medical Center Employee Assistance Program July 2011 - July 2012
Thresholds April 2001 - September 2010
Skills
Case Managment, Psychotherapy, Crisis Intervention, Treatment, Mindfulness, Group Therapy, Mental Health Counseling, Clinical Research, Mental Health, CBT, Case Management, Social Services, Adolescents
Education
Roosevelt University 2007 — 2012
M.A., Clinical Professional Psychology, 3.8
Miami University 1998 — 2000
M.S., Sport Behavior and Performance, 3.56
Bradley University 1994 — 1998
B.S., Psychology, 3.86
Private Practice August 2001 - Present
Aetna October 2001 - September 2008
Sandy Counseling June 1998 - September 2001
Skills
Family Therapy, Behavioral Health, Case Managment, Mental Health, Psychotherapy, Healthcare, Treatment, Managed Care, Clinical Research, Group Therapy, Clinical Supervision, Mental Health Counseling, Life Transitions, Mindfulness, CBT, Therapists, Case Management, Self-esteem
Education
Brigham Young University 1996 — 1999
MS, Marriage and Family Therapy
Field Financial Services, LLC July 2008 - Present
Presbyterian Healthcare Services May 2011 - April 2013
MVP Health Care April 1998 - July 2008
OnCare August 1996 - April 1998
Aetna April 1991 - August 1996
Value Health December 1989 - April 1991
CIGNA Healthcare November 1986 - December 1989
Arthur Andersen & Co December 1980 - November 1986
Skills
Managed Care, Healthcare Consulting, Medicare, Healthcare, Healthcare Management, Negotiation, Contract Negotiation, Strategic Planning, Pretty much all things..., Medicaid Managed Care, Revenue Cycle, Team Building, Health Insurance, Physicians, Insurance, Health Policy, HMO, Medicaid, Management Consulting, Healthcare Industry, Healthcare Information..., Practice Management, Management, Process Improvement, HIPAA, Employee Benefits, Performance Improvement, Start-ups, Executive Management, Medical Billing, Auditing, EHR, Leadership, Hospitals, Provider Relations, Claim, Long-term Care, Quality Improvement, Medicare Part D, CPA, Strategic Financial..., Mergers & Acquisitions, Acquisition Integration, GAAP, Managerial Finance, Financial Analysis
Education
Brigham Young University 1974 — 1980
Master of Accountancy, Accounting and Business/Management
Brigham Young University 1974 — 1980
Bachelor of Science (BS), Accounting and Business/Management
The American College 2007 — 2009
Chartered Financial Consultant (ChFC), Financial Planning and Services
Cross Insurance September 2012 - Present
The Sadler Insurance Agency October 1999 - September 2012
Oxford Health Plans September 1996 - September 1999
Aetna February 1989 - June 1996
CAC September 1986 - December 1988
Skills
Property & Casualty..., Insurance, General Insurance, Commercial Insurance, Professional Liability, Workers Compensation, Commercial Lines, Disability Insurance, Sales, Employee Benefits, Customer Service, Negotiation
Education
Bowdoin College 1982 — 1986
Bachelor of Arts & Science, Government and Environmental Studies
Aetna September 2014 - Present
Shipman & Goodwin LLP March 2011 - September 2014
Robinson & Cole LLP March 2010 - March 2011
Latham & Watkins LLP September 2006 - March 2010
Grey October 2001 - December 2003
Grey June 1999 - December 2000
Skills
Commercial Litigation, Litigation, Government, White Collar Criminal..., Securities Litigation, Legal Research, Legal Writing, Criminal Justice, Courts, Appeals, Civil Litigation, Trials, Westlaw, Criminal Law, Intellectual Property, Corporate Governance, Legal Advice, Nonprofits, Legal Assistance, Copyright Law, Fraud, FCPA, Trademark Infringement, Internal Investigations
Education
St. John's University School of Law 2003 — 2006
J.D., Law, Magna Cum Laude
Brandeis University 1995 — 1999
B.A., English & American Literature; Anthropology, Cum Laude
Fox Lane High School
University of York
Aetna March 2012 - Present
Schaller Anderson July 2011 - March 2012
Thurston Financial Services, P.A. March 2009 - July 2011
Calence January 2005 - March 2009
Calence January 2005 - March 2009
Robert Thurston CPA 2002 - 2005
University of Utah Hospital 2001 - 2002
About.com 2000 - 2001
Skills
Budgeting, Public Speaking, Technical Writing, Cross-functional Team..., Routing, Budgets, Analysis, Business Analysis, Leadership, Management, Networking, Program Management, Software Documentation, Vendor Management, Visio, VoIP
Education
Brigham Young University - Hawaii 2002 — 2004
BA, English
Brigham Young University - Idaho 1995 — 1997
AA, General Studies
Aetna January 2013 - Present
Independent Consultant January 2012 - Present
Aetna June 2006 - December 2012
Aetna May 2006 - April 2007
Conseco Finance 2004 - 2006
General Electric January 2002 - January 2004
Green Tree Financial 1995 - 2000
Skills
Web Applications, Databases, Agile Methodologies, Mobile Applications, SDLC, SOA, Database Design, Application Architecture, DB2, SQL, Java Enterprise Edition, Oracle, Software Development, Solution Architecture, Business Analysis, Data Warehousing, Java, Web Services, Kony Studio (mobile..., jQuery, jQuery Mobile, PhoneGap, REST, services, Google App Engine, Management, Process Improvement
Education
Metropolitan State University 2011 — 2012
ongoing, Computer Science
BYU 1984 — 1987
Bachelor of Science (BS), Computer Science
University of Minnesota-Twin Cities 1980 — 1981
Computer Science
NDSB 1968 — 1980
High School
ULTA Beauty June 2015 - Present
Aetna April 2013 - June 2015
WMS Gaming July 2011 - March 2013
Tellabs September 2005 - March 2011
Skills
Agile Methodologies, Management, Testing, Telecommunications, Scrum, Unix, Quality Assurance, Leadership, Software Development, XML, Integration, Visio, Requirements Analysis, SDLC, Software Project...
Education
Bradley University 1995 — 1999
BS, Business Computer Systems
South Elgin High School U-46 August 2009 - Present
Aetna 1979 - 1996
Skills
Underwriting, Staff Development, Employee Benefits, Insurance
Education
Roosevelt University 1996 — 2000
MA, Secondary Education
DePaul University 1980 — 1983
MBA, Finance
Bradley University 1975 — 1979
Aetna May 2013 - Present
Coventry Health Care October 2011 - May 2013
Coventry Health Care February 2007 - October 2011
Fluid Management, Inc. June 2001 - February 2007
Fluid Management, Inc. June 1999 - June 2001
Skills
Software Development, Process Improvement, SQL, Microsoft SQL Server, Visual Studio, .NET, Databases, SOA, VB.NET, XML, Software Engineering, SSIS, Visual Basic, Visio, SDLC, Agile Methodologies
Education
DePaul University 2003 — 2007
MS, Software Engineering with concentration in Software Architecture
Bradley University 1996 — 1999
BSEE, Electrical Engineering
Monmouth College 1994 — 1996
Physics - Pre-Engineering
Aledo High School 1990 — 1994
Aetna June 2013 - Present
Aetna November 2011 - June 2013
Aetna April 2010 - October 2011
Aetna May 2008 - April 2010
Skills
Health Insurance, Strategic Planning, Insurance, Process Improvement, Access, Risk Management, Business Analysis, Vendor Management, Analysis, Data Analysis, Healthcare, Outlook, Healthcare Information..., Customer Service, Leadership, Team Building
Education
State University of New York at Albany 2003 — 2006
Bachelor of Science (B.S.), Economics
Broome Community College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Hospira May 2014 - Present
Aetna December 2013 - May 2014
StorageCraft Technology Corporation May 2010 - November 2013
Symantec April 2007 - May 2010
Altiris 2002 - 2007
Siebel Systems 2001 - 2002
Novell 1998 - 2001
Skills
Agile Methodologies, Linux, Software Development, Test Automation, Testing, Test Driven Development, Scrum, C#, SQL, Selenium, WebAii, Python, HL7, VMware
Education
Brigham Young University
Aetna May 2007 - Present
Meritain Health, an Aetna Company July 2005 - May 2007
Great-West Healthcare June 1999 - July 2005
Skills
Health Insurance, Sales, Insurance, Disability Insurance, Health Savings Accounts, Employee Benefits, Training, Customer Service, Brokers, Account Management, Underwriting, Life Insurance, Managed Care, Medicare, Term Life Insurance
Education
Bowling Green State University 1995 — 1999
Communications & Marketing
Aetna June 1997 - Present
Skills
Health Insurance, Health Savings Accounts, Managed Care, Healthcare Industry, Employee Benefits, Account Management, Disability Insurance, Healthcare, Insurance, Brokers, Long-term Care, Life Insurance, Underwriting, Claim, HMO, Health Care Reform, Term Life Insurance, COBRA, Self-funded, PPO, Workers Compensation, Medicare Part D, Health Policy, Sales, Accident
Education
Health Care Solutions 1995 — 1996
Ricks College 1983 — 1988
Aetna March 1995 - Present
Skills
Health Insurance, Insurance, Employee Benefits, Disability Insurance, Brokers, Managed Care, Underwriting, Health Savings Accounts, Account Management, Benefits Administration, Claim, Medicare
Education
Bowling Green State University 1987 — 1991
Aetna September 1991 - December 2011
Skills
Provider Relations, Managed Care, Medicare, Health Insurance
Education
Bowling Green State University 1993 — 1999
MA, Communications
Bowling Green State University 1986 — 1990
BE, Communications
Aetna October 2014 - Present
Aetna August 2005 - October 2014
Aetna December 1999 - August 2005
AEGON Americas February 1997 - November 1998
Skills
Customer Service, Insurance, Management, Microsoft Office, Microsoft Excel, Leadership, Project Management, Strategic Planning, Process Improvement, Business Analysis
Education
Tarrant County College 2014 — 2016
Associate's degree, Health/Health Care Administration/Management
Branford Hall Career Institute-Windsor Campus 1999 — 1999
Diploma, Medical Insurance Coding Specialist/Coder
Remington College-Fort Worth Campus 1994 — 1995
Diploma, Medical/Clinical Assistant
Aetna November 1978 - Present
Skills
Insurance, Employee Benefits, Medicare, Managed Care, Health Savings Accounts, Disability Insurance, Claim, Process Improvement, HIPAA, Business Requirements
Education
Bowling Green State University 1973 — 1978
Bachelor's degree, Music Education & Performance
Keller Williams Integrity Real Estate April 2015 - Present
Cigna September 2012 - May 2015
Kaiser Permanente October 2003 - March 2012
Aetna 1995 - 2003
Association of Trial Lawyers of America (now American Association for Justice) June 1990 - June 1994
Skills
Healthcare Management, Healthcare, Hospitals, Outlook, HMO, Provider Relations, Medicare, Network Development, Credentialing, Medicaid, PPO, Medical Terminology
Education
Brigham Young University 1984 — 1988
BA, English
Cheyenne East High School
University of Colorado at Denver
Aetna June 2014 - Present
UnitedHealthcare October 2011 - April 2014
UnitedHealthcare January 2007 - October 2011
Anthem Blue Cross Blue Shield June 2002 - January 2007
CJW Medical Center; HCA May 2001 - May 2002
Skills
Provider Contracting, Contract Negotiation, Healthcare Management, Provider Relations, Network Development, Medicaid, HMO, Healthcare, Medicare, Hospitals, HIPAA, Health Insurance, EMR, Health Policy, Healthcare Industry, Credentialing, Process Improvement, Healthcare Consulting, Strategic Planning, Physicians, Physician Relations
Education
Virginia Commonwealth University 1999 — 2002
MHA, Health Administration
Brigham Young University 1995 — 1998
B.S., Psychology, Gerontology Minor
Aetna May 2014 - Present
Altius Health Plans December 2004 - May 2013
Dental Select May 2002 - December 2004
Skills
Health Insurance, Managed Care, Insurance, Employee Benefits, Brokers, Underwriting, Healthcare, Strategic Planning, Risk Management, Financial Analysis, Account Management, Analysis, Benefits Administration, Health Policy
Education
University of Phoenix 2003 — 2004
Master of Business Administration (MBA)
Brigham Young University 1999 — 2001
BS, Finance
Segal Consulting December 2014 - Present
Aetna January 2013 - Present
Lovelace Health Plan April 2008 - December 2012
UnderwritingPresbyterian Health Plan October 2005 - April 2008
Kaiser Permanente of Ohio January 2004 - September 2005
BSBSWI (currently Anthem/Wellpoint) December 2001 - December 2003
UnderwritingTexas Health Choice January 1999 - December 2001
Ochsner Health System September 1997 - December 1998
Blue Cross Blue Shield May 1997 - August 1997
Blue Cross Blue Shield June 1988 - April 1997
Skills
Health Insurance, Team Leadership, Pricing, Analysis, Underwriting, Strategic Planning, Executive Management, Financial Analysis, Leadership, Forecasting, Healthcare, New Business Development, Process Improvement, Management, Employee Benefits, Insurance, Customer Service, Strategy, Training, Brokers, Medicare, Budgets, Actuarial Science, Claim, Managed Care, Marketing, Financial Risk, Risk Management, Finance, Health Policy, Reinsurance, Medicaid, Financial Reporting, Disability Insurance, Life Insurance, Workers Compensation, Long-term Care, Professional Liability, Property & Casualty..., Medicare Part D, HIPAA, Healthcare Industry, HMO, Health Care Reform, PPO, Commercial Insurance, Healthcare Consulting, Health Savings Accounts, Revenue Cycle, Term Life Insurance
Education
Bowling Green State University 1975 — 1979
BS, Mathematics
New York Liquidation Bureau April 2013 - Present
Tower Insurance Company October 2009 - 2012
Empire Insurance Company December 1999 - October 2009
Travelers Insurance Company 1996 - 1997
Aetna 1988 - 1996
Home Insurance Co 1987 - 1988
Public Service Mutual Insurance Company 1985 - 1987
Travelers Insurance 1983 - 1985
Skills
Professional Liability, Litigation Management, General Liability, Liability, Insurance, Casualty, Claims, Property & Casualty..., Commercial Insurance, Litigation, General Insurance, Product Liability, Claims Management, Reinsurance, Personal Injury, Insurance Claims, Premises Liability, Coverage, Civil Litigation, Negotiation, Mediation, Arbitration, Risk Mitigation, Construction, Bad Faith, Defense, Public Liability, Claim, Legal Liability, Insurance Law, CPCU, Professional Malpractice, Construction Law, Trial Practice, Medical Malpractice, Property Damage, Subrogation, D&O, Risk Management, Workers Compensation, Excess, Claim Investigation, Commercial Litigation, Underwriting, Commercial Lines, Accident, Trials, Workers' Compensation..., Liability Analysis, Claims Resolution
Education
NYU Law School 1983 — 1985
LLM, Law
Brooklyn Law School 1976 — 1979
JD, Law
Aetna August 2013 - Present
ProHealth Physicians August 2013 - Present
MidState Medical Center 2007 - August 2013
Skills
Healthcare, Hospitals, Inpatient, EHR, Internal Medicine, Critical Care, Quality Improvement, Leadership, Physicians, Medicine, Utilization Management, Healthcare Management, ICU, EMR, Healthcare Information..., Patient Safety, Palliative Care, Practice Management, Medical Education, HIPAA, Process Improvement, Direct Patient Care, Board Certified, Clinical Research, Acute Care, ACLS, Informatics, BLS, Nursing
Education
University of Pittsburgh School of Medicine 1983 — 1984
Brown University School of Medicine 1980 — 1983
University of Massachusetts Medical School 1976 — 1980
MD
Brandeis University 1972 — 1976
AB Magna Cum Laude
Currently Retired June 2010 - Present
H.W. Porter School, Columbia 2001 - 2010
Aetna 1990 - 1999
Education
Bridgewater State College
B.S., Elementary Education
The University of Connecticut
Masters Degree, Educational Curriculum & Development
Summa Health System April 2011 - Present
Tactile Systems Technology Inc. January 2010 - March 2011
Pfizer August 1998 - January 2008
Vital Signs July 1998 - September 1998
Aetna September 1996 - March 1998
Americair September 1993 - September 1996
Skills
Pharmaceutical Sales, Sales Operations, Hospitals, Hospital Sales, Product Launch, Home Care, Surgery, Surgeons, Strategic Planning, Cold Calling, Sales, Selling Skills, Sales Presentations, KOL development, Operating Room, Physician Relations, Market Planning, Marketing Strategy
Education
Bowling Green State University 1987 — 1992
BS, Biology
Lake Catholic High School 1983 — 1987
Aetna April 2012 - Present
Zaner-Bloser, Inc. August 2006 - Present
Zaner-Bloser, Educational Publishers 2006 - Present
H&R Block June 2004 - August 2006
Skills
Administrative Support, Excel, Microsoft Office, Customer Service, Customer Relations, Coordination, Project Coordination, Calendaring, Travel Planning, Meeting Planning, Event Planning, Research, Microsoft Excel, Editing, Administrative..., Editorial, PowerPoint, Copywriting, Proofreading, Copy Editing, Social Media, Books, Web Content, Publishing, Advertising, Human Resources, Email Marketing, Marketing Communications, Outlook, Content Management, Online Publishing, Marketing, Graphic Design, Social Networking, Fact-checking, Press Releases, Vendor Management
Education
Bowling Green State University
Music
Aetna 2015 - Present
Centene Corporation 2013 - 2014
Anthem 2009 - 2013
Bank of America 2001 - 2009
BJC 2000 - 2001
Washington University School of Medicine March 1997 - March 2000
Skills
Statistical Data..., Data Modeling, Data Mining, Quantitative Analytics, Data Visualization, Database Marketing, Data Mapping, Conceptual Modeling, Analysis Reports, Summary Reports, Quantitative Research, Data Analysis, Health Insurance, Business Analytics, Linear Regression, Statistics, Analytics, R, Marketing Analytics, Data Warehousing, SAS, SAS programming, Predictive Modeling, Segmentation
Education
Brigham Young University 1991 — 1997
Doctor of Philosophy (Ph.D.), Sociology & Applied Statistics, 3.7
Aetna August 2007 - Present
Horizon Blue Cross Blue Shield of NJ November 1998 - December 2005
Education
Brookdale Community College
AA
Aetna December 2011 - Present
Datafarm Inc 2006 - 2010
Cleanwise, Inc. 2003 - 2006
Spryance 2000 - 2003
Equis Financial Group 1998 - 2000
TJX 1997 - 1998
Leverone Assoc 1995 - 1997
Skills
Auditing, Business Analysis, Business Process, Competitive Analysis, Financial Analysis
Education
Brandeis International Business School 1999 — 2001
MSF, International Finance
Merrimack College 1985 — 1989
BS, Accounting and Business/Management
University of Miami 1983 — 1984
Bachelor of Science, Marine Science Biology
The Dannon Company May 2014 - Present
Teva Pharmaceuticals May 2004 - December 2013
Sonic Innovations 2000 - 2004
CR Bard 1992 - 2000
Aetna 1989 - 1991
Skills
Microsoft Excel, Crystal Reports, Mfg Pro, SAP ERP, SAP BW, ERP Oracle, Aegis Discoverant, ERP, FDA, Change Control, Oracle Applications, Pharmaceutical Industry, Cross-functional Team..., Sop, Business Intelligence, SAP R/3, Validation, Software Documentation, GMP, Quality Assurance, SAP
Education
Weber State University 2002 — 2003
Bachelor's degree, Computer Science, 3.9
Brigham Young University 1983 — 1988
Master of Accountancy, Management Accounting
Brigham Young University 1983 — 1988
Bachelor of Science (BS), Accounting
Greenheart International May 2014 - Present
American Red Cross August 2012 - May 2014
American Red Cross April 2011 - August 2012
Aetna August 2010 - April 2011
So Chic Events August 2008 - July 2010
Behind Every Bride May 2009 - January 2010
Caterpillar Inc. May 2008 - December 2008
Skills
Social Media, Event Planning, Fundraising, Microsoft Office, Higher Education, Nonprofits, Public Speaking, Philanthropy, Press Releases, Community Outreach, Volunteer Management, Grant Writing, Program Development, Newsletters, Facebook, Study Abroad Programs, Project Management, Event Management, Marketing
Education
Bradley University 2006 — 2010
Bachelor of Science, Organizational Communication; Minors: Business Management & Leadership Studies
Richmond, The American International University in London 2009 — 2009
Optum 360/ UnitedHealth Group March 2014 - Present
Dignity Health October 2013 - March 2014
Hanger, Inc. March 2013 - June 2013
Phoenix Children's Hospital February 2012 - February 2013
Conifer Health Solutions July 2011 - December 2011
AETNA April 2008 - February 2011
Skills
Healthcare, Lean Six Sigma, Green Belt, Research, HIPAA, Analysis, Customer Service, Medical Terminology, Medicare, Medicaid, CPT, Insurance, Leadership, Medical Billing, Microsoft Office, Public Speaking, Team Building, Health Insurance, Managed Care, Healthcare Management, HMO, authorizations, Verification, Claims Resolution, ICD-9, Claim, Clinical Research, Windows 7, Windows 8, Medical Records, Medical Education, Microsoft Excel, Microsoft Word, Revenue Cycle, Strategic Planning, Event Planning, Hospitals, Social Media, Marketing, MS4, Cerner, Quality Improvement, Healthcare Industry, Artiva, Inpatient, Outpatient, Patient Safety
Education
Management and Strategy Institute 2015 — 2016
Six Sigma Lean Professional and Change Management Specialist, Six Sigma
University of Phoenix 2013 — 2016
B.S Healthcare Administrations concentration on Healthcare Informatics
Brookline College-Phoenix 2012 — 2013
Associate of Science (A.S.), Health/Health Care Administration/Management
The Bryman School of Arizona 2010 — 2011
Certificate, Medical/Clinical Assistant, 3.5 GPA
Northwestern Memorial Hospital October 2012 - Present
Northwestern Memorial Hospital February 2004 - August 2012
Aetna February 1999 - April 2002
Skills
Hospitals, Nursing, Healthcare, Healthcare Management, Inpatient, Managed Care, Acute Care, Patient Safety, Healthcare Consulting, Critical Care, EMR, Patient Advocacy
Education
University of St. Francis 2011 — 2015
Master’s Degree, Family Nurse Pracitioner
Bradley University 1982 — 1986
Bachelor of Science (BS), Biology, General
WellPoint December 2006 - Present
WellPoint December 2003 - December 2006
WellPoint November 2000 - December 2003
WellPoint February 1999 - November 2000
Aetna September 1997 - July 1998
Watson Wyatt October 1994 - September 1997
Group Health Cooperative September 1993 - October 1994
Skills
Strategy, CRM, Product Management, Leadership, Management, Employee Benefits, Training, Product Development, Account Management, Managed Care, Market Research, Marketing, Team Leadership, Sales, Healthcare, Disability Insurance
Education
The Johns Hopkins University 1992 — 1994
MHS, Health Policy and Management
Brandeis University 1986 — 1990
BA, Economics
4MYBENEFITS February 2011 - Present
4myBenefits, Inc 2011 - Present
Aetna 2007 - 2010
Prudential Financial 2004 - 2007
CNA Insurance 1990 - 2003
Unum 1985 - 1990
Skills
Key Account Management, Disability Insurance, Employee Benefits, Insurance, Health Insurance, Brokers, Term Life Insurance, Long-term Care, Life Insurance, Sales Management, Account Management, New Business Development, Sales, Health Savings Accounts, Strategic Planning, Benefits Administration, Team Building, Relationship Management, Accident, Critical Illness, Customer Retention, Healthcare
Education
Bowling Green State University 1972 — 1975
BS in Health, Health Education
US Army/ Republic of Vietnam 1971 — 1972
Team Building, Military Police
Nassau Community College 1969 — 1970
AAS, Health Education
Mncppc April 2011 - Present
Aetna March 1987 - December 2008
Skills
Event Planning, Customer Service, Public Speaking, Outlook, Project Management, Nonprofits, Community Outreach, Recruiting, Public Relations, Process Scheduler, Access, Human Resources, Strategic Planning, Marketing, Microsoft Office, Employee Benefits, Program Management, PowerPoint, Social Media, Team Building, Workshop Facilitation, Non-profits, Budgets, Visio, Microsoft Excel, Fundraising, Event Management, Social Networking, Onboarding, Editing, Research
Education
Bowie State University 2004 — 2006
Masters, Organizational Communications
Morgan State University 1977 — 1981
BS, Business
Aetna January 2013 - Present
WIC April 2005 - January 2013
VISTA CARE Hospice September 2001 - December 2003
IHC American Fork Hospital January 1998 - August 2001
Skills
weight management, women's health/nutrition, child nutrition, Dietetics, Clinical Nutrition, Nutrition, Health Education, Diabetes, Child Nutrition, Weight Management, Pediatrics, Public Health, Nutrition Education, Teaching, Research, Medical Nutrition..., Clinical Research, Health Promotion, Motivational..., Fitness, Wellness, Nutritional Counseling, Weight, Sports Nutrition, Heart Disease
Education
Brigham Young University 1982 — 1986
BS, Medical Dietetics
Brigham Young University 1982 — 1986
Bachelor of Science, Medical Dietetics
Aetna January 2012 - Present
VIHA-NRGH January 2007 - May 2008
NRGH-VIHA January 2005 - January 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Outlook
Education
British Columbia Institute of Technology / BCIT 2005 — 2006
Malaspina University-College 2001 — 2006
Bachelor of Science (B.Sc.), Registered Nursing/Registered Nurse
Aetna 2004 - Present
University Hospitals of Cleveland 1997 - 2004
Medical Mutual 1988 - 1997
Skills
Healthcare Management, Utilization Management, Healthcare, Nursing, Managed Care, Medical/Surgical, Home Care, Inpatient, Hospitals, Acute Care, Patient Advocacy, Utilization Review, Long-term Care, Case Managment, HIPAA
Education
Bowling Green State University 1982 — 1986
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Huron Road Hospital School of Nursing 1968 — 1971
Diploma, Registered Nursing/Registered Nurse
Aetna November 2008 - Present
North Ridge Medical Center May 1998 - July 2008
Skills
Utilization Management, Healthcare Consulting, Nursing, Claims, Health, Insurance, Clinical, Health Policy, Strategic Planning
Education
Nova Southeastern University 2012 — 2015
MSBI in progress, Biomedical Informatics
Nova Southeastern University 2006 — 2008
BS, Biology
Broward Community College 1994 — 1998
AS, Nursing
Aetna September 2011 - Present
Unum, US Finance April 2011 - September 2011
Unum March 2009 - April 2011
Unum June 2008 - March 2009
Blue Cross Blue Shield of MA June 2007 - August 2007
Brandeis University January 2006 - June 2007
Skills
Actuarial Science
Education
Brandeis University 2004 — 2008
Bachelor of Art, Economics, Biology, Math
Somerville High School 2000 — 2004
High School Diploma, Math, Science, Computer Science, English, History
Southern Regional Medical Center Human Resource SpecialistSouthern Regional Health SystemSeptember 2009 - Present
Self Employed March 2007 - September 2009
Hartford Steam Boiler Insurance Company March 2003 - March 2007
Aetna July 1999 - December 2002
Union Labor Life Insurance Company October 1987 - June 1999
Skills
Insurance, Underwriting, Employee Benefits, Health Insurance, Risk Management, Claim, Brokers, Management, Financial Analysis, Marketing, Financial Risk, New Business Development, Software Documentation, Forecasting, Property & Casualty..., Process Improvement, Commercial Lines, Finance, Sales, Training
Education
Bowie State University
BS, Business/Marketing
HealthSpan Ohio June 2015 - Present
Sedgwick:CompManagement February 2013 - May 2015
Medical Mutual of Ohio June 2012 - February 2013
Aetna March 2012 - June 2012
Aetna February 2011 - March 2012
Regency Hospital 2009 - 2011
Kemper Insurance/Broadspire October 2000 - December 2008
North Oakland Medicare Center July 1997 - August 1999
Medical Intervention Systems March 1992 - May 1997
Skills
Healthcare, Managed Care, Case Managment, Commissioner for the...
Education
Western Governors University 2015 — 2017
Master's degree, Nursing
Bowling Green State University 1988 — 1990
Bachelor of Science, Registered Nursing/Registered Nurse
Lorain County Community College 1980 — 1983
Associate of Science (AS), Registered Nursing/Registered Nurse
Cincinnati Financial Corporation 1997 - Present
Aetna 1985 - 1995
Skills
Commercial Insurance, Property & Casualty..., Underwriting, Insurance, Claim, Legal Liability, Reinsurance, Umbrella Insurance, Professional Liability, Claims Management, Health Insurance, Brokers, Life Insurance, Employment Practices..., Subrogation, Risk Management, D&O, Claim Investigation, Property Damage, Liability Analysis, Disability Insurance, Financial Risk, Excess, Employee Benefits, Customer Service, General Insurance, Process Improvement
Education
Bowling Green State University
AETNA October 2007 - Present
DIALAMERICA MARKETING December 2006 - October 2007
COLUMBUS PUBLIC SCHOOLS October 2006 - October 2007
CREDIT BUREAU COLLECTION SERVICE (CBCS) June 2006 - October 2006
DIALAMERICA MARKETING January 2006 - June 2006
KIEV INTERNATIONAL SCHOOL - KIEV, UKRAINE August 2005 - December 2005
IGK / UKRAINE AUDIT - KIEV, UKRAINE April 2004 - June 2005
WISCONSIN INTERNATIONAL UNIVERSITY (USA) - UKRAINE January 2004 - December 2004
INTERNATIONAL CENTER FOR CHRISTIAN LEADERSHIP (ICCL) July 2002 - August 2003
WALGREENS November 2000 - June 2002
Education
Bowling Green State University
MBA, Business Administration
Purdue University
BS, General Management
University of Phoenix
MA, Secondary Education
Post University June 2014 - Present
FOJP Service Corporation May 2008 - Present
Compliance Science May 2007 - May 2008
Aetna April 2005 - September 2006
Skills
Compliance, Legal Research, Legal Writing, Legal Advice, Legal Assistance, Legal, Legal Compliance, Research, Employment Law, Health Insurance, Property & Casualty..., Insurance Law, General Insurance, Civil Litigation, Personal Injury, Family Law, Contract Negotiation, Contract Law, Employment Contracts, HIPAA, Insurance
Education
Brooklyn Law School 2006 — 2010
JD, Insurance Law, Health Care Law, Employment Law
University of Connecticut 2000 — 2005
B.A., Political Science; Women Studies
Aetna November 2006 - Present
University of Phoenix May 2004 - November 2006
Evans Newton Incorporated August 2000 - April 2003
Skills
Needs Analysis, Instructional Design, Instructor-led Training, ADDIE, Blended Learning, Performance Consulting, Learning Management, Visio, SnagIt, E-Learning, Learning Management..., SharePoint
Education
California State University-Northridge 1990 — 1994
Bachelor of Arts (BA), English and Theatre Arts Education
Brigham Young University 1984 — 1988
Theatre Arts Education
Baxter Healthcare July 2011 - August 2012
Baxter Healthcare January 2009 - July 2011
Baxter Healthcare 2005 - 2007
Baxter Healthcare 2002 - 2005
Kelly Services September 2001 - March 2002
National-Louis University 2000 - 2001
KOMET of America, Inc. 1999 - 2001
Aetna 1998 - 1999
Skills
Access, Pharmaceutical Industry, Quality Assurance, Validation, Document Management, Change Control, FDA, CAPA, Testing, Benefits Administration, Sop, Microsoft Office, Adobe Acrobat, WinZip, Stuffit
Education
College of Lake County 2007 — 2009
Certificate, Paralegal Studies
Bradley University 1989 — 1993
BA, Psychology
Wesleyan Academy
Aetna Life Insurance Company April 2015 - Present
Aetna January 2011 - March 2015
Skills
Business Intelligence, Data Warehousing, Data Modeling, Crystal Reports, Software Project..., Enterprise Software, Business Objects, Visio, Management, DB2, SharePoint, Database Design, BO Web Intelligence, SAP BO BI LaunchPad, Dashboarding, CMMI, Tableau software
Education
Brigham Young University 1984 — 1989
Bachelor, Information Systems
Aetna May 2014 - Present
Skills
Social Services, Motivational..., Crisis Intervention, Medical Social Work, Case Management, Adolescents
Education
Bowling Green State University 1982 — 1987
BSSW, Social Work
mycareerpotential.com January 2010 - Present
Aetna June 2015 - Present
Skills
Adult Education, Coaching, Staff Development, Conflict Resolution, MBTI, Team Building, Public Speaking, Teaching, Small Business, Talent Management, Career Counseling, Talent Development, Problem Solving, Customer Service, Curriculum Development, Curriculum Design, Research, Interviewing, Mentoring, Benefits, Employee Engagement, Business Process..., Employee Benefits, Interviews, Employee Relations, Leadership, Human Resources, Performance Management, Leadership Development, New Hire Orientations, Benefits Administration, Recruiting, Training, Deferred Compensation, HRIS, Organizational..., Change Management, FMLA, Career Development, Onboarding, Insurance, Workshop Facilitation, Employee Training, Process Improvement, Call Centers, Program Management, Organizational..., Job Analysis, Workforce Planning, Succession Planning
Education
Walden University 2005 — 2014
Ph.D. Student, Industrial/Vocational Psychology, A
Western International University 2001 — 2004
MBA, Management
Brigham Young University 1988 — 1990
B. S. Psychology, Psychology
Canyons School District 2011 - Present
Aetna 1989 - 1996
Children's Service Society 1987 - 1989
Education
Brigham Young University
Bachelor of Science, Social Work
University of Utah
Master of Social Work, Social Work
Humana Market Nurse Consultant for Texas May 2011 - Present
GLG January 2009 - Present
UnitedHealth Group August 2007 - May 2010
Anthem/Wellpoint May 2005 - August 2007
Aetna July 2003 - May 2005
Skills
Disease Management, Managed Care, Healthcare Management, Healthcare Consulting, Medicare, Utilization Management, EHR, Physician Relations, Process Improvement, Pediatrics, Provider Relations, Claim, Emergency Medicine, Management, Healthcare, Credentialing, BLS, Healthcare Information..., HIPAA, Clinical Research, Home Care, Epic Systems, Medical Coding, Hospitals, CPT, Case Managment, Clinics, Informatics, Acute Care, Medical Terminology, Medicine, Medical Devices, Medical Billing, Quality Improvement, ICU, ICD-9, Public Health, Health Education, Insurance, Critical Care, Health Information..., Employee Benefits, Utilization Review, Revenue Cycle, Oncology, Surgery, Patient Advocacy, Inpatient, EMR, ACLS
Education
University of Phoenix 2009 — 2010
Master of Business, Master"s of Health Administration
Brenau University 1998 — 2000
BSN, Nursing
Gulf Coast Community College 1981 — 1986
Registered Nursing/Registered Nurse
Cablevision February 2014 - January 2015
City of Meriden, Board of Education July 2013 - August 2013
Aetna April 1998 - August 2012
Skills
Health Insurance, Insurance, Life Insurance, Property & Casualty..., Casualty, Customer Service, Disability Insurance, Health Savings Accounts, Help Desk Support, Process Improvement, Team Building, Term Life Insurance, Employee Benefits, Employment Practices..., Professional Liability, Risk Management, Sales, Umbrella Insurance, Medicare
Education
Branford Hall Career Institute-Southington Campus
Certificate, Computer Network Management
Aetna January 2011 - Present
Aetna October 2001 - Present
Skills
Enroll new beneficiary...
Education
Broward Community College 2003 — 2005
AS, Health Information Management
Aetna September 2007 - Present
UNUM April 1997 - September 2007
NAP Enterprises August 1993 - April 1997
Bank of Boston April 1990 - August 1993
Coopers & Lybrand September 1988 - April 1990
Skills
CPA, Health Insurance, Claims Management, Claim, Reinsurance, Life Insurance, Financial Analysis, Underwriting, Insurance, Group Insurance, Disability Insurance, Brokers, Customer Service, Risk Management, Employee Benefits
Education
University of Southern Maine - School of Business 2000 — 2003
MBA, Finance
Bowdoin College 1984 — 1988
BA, Economics, Magna Cum Laude
Aetna September 1987 - Present
Skills
Java, JavaScript, Eclipse, ClearCase, DB2, Websphere, MQ, Microsoft Office, ClearQuest
Education
Bridgewater State College 1986 — 1987
Bachelor of Science (B.S.), Information Systems Management
Holyoke Community College 1984 — 1985
Associate of Science (AS), Information Systems Management
Aetna February 2012 - Present
State of Delaware August 1995 - Present
Skills
Mental Health, Program Development, Community Outreach, Behavioral Health, Grant Writing, Vocational..., Policy Analysis, CBT, Volunteer Management, Non-profits, Program Evaluation, Mental Health Counseling, Adults, Psychotherapy
Education
Delaware State University 2002 — 2004
Master of Social Work (MSW), Social Work
Bowie State University 1974 — 1979
BSW, Clinical/Medical Social Work
Robertwood Johnson University Hospital May 2010 - Present
Raritan Bay Medical Center July 2004 - November 2009
Aetna June 1998 - April 2005
Skills
Nursing, Healthcare, Hospitals, BLS, Healthcare Management, ACLS, Cpr Certified, EMR, Critical Care, Inpatient, Healthcare Information..., Clinical Research, Acute Care, Health Education, Medication..., Medical Terminology, Case Managment, Patient Education, EHR, HIPAA
Education
Brookdale Community College 2001 — 2004
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
New York Paralegal School 1993 — 1993
Paralegal diploma, Paralegal studies
Kiev State University 1976 — 1981
Bachelor of Arts (BA), Linguistics
Aetna October 2012 - Present
American Nurses Association 2013 - January 2014
Multicare Health System April 2006 - October 2012
Skills
Inpatient, Acute Care, Patient Education, Nursing Education, Patient Advocacy, Nursing, Patient Safety, Hospitals, Epic Systems, EMR, Healthcare, Medical/Surgical, Medication..., Healthcare Information..., Clinical Research, BLS, Health Coach Consultant, Medical-Surgical
Education
Western Governors University 2011 — 2013
MSN, Nursing Education
Chamberlain College of Nursing-St Louis Campus 2008 — 2010
Bachelor's Degree of Nursing
South Puget Sound Community College 1994 — 1996
Associate's Degree in Nursing, Graduated with high honors
Brigham Young University - Idaho 1981 — 1982
General Studies
Timberline High School 1977 — 1981
Aetna 2006 - Present
Skills
Health Insurance, Insurance, Medicare, Health Policy, Managed Care, Claim, Data Analysis, SDLC, Employee Benefits, Medicaid, SAS, Healthcare, Business Analysis, Access, HIPAA, Visio, Process Improvement
Education
Bowling Green State University 1989 — 1993
Bachelor of Science (BS), Finance, General
CMA Health Care March 2010 - January 2011
AETNA 2006 - 2011
Aetna 2006 - 2011
Aetna RXHome Delivery February 2006 - June 2007
RSI 2000 - 2005
Ross Department Store November 2000 - November 2002
Rosenberg and Rosenberg PA February 2000 - November 2001
Benefical Adminstrators January 1998 - January 2000
William A Heller PA January 1996 - January 1998
Skills
Background Checks, Microsoft Office, Patient Care Assistant, Internet, Customer Service, Call Center
Education
Broward College 1993 — 1996
pursued elementary education, Elementary Education and Teaching, 2.5
Miami Dade College 1990 — 1993
pursued degree in elementary education, Elementary Education and Teaching, 2.5
North Miami Beach Senior High School 1987 — 1990
2.5
TherapeuticsMD March 2014 - Present
CVS Caremark Corporation January 2011 - December 2012
Aetna September 2005 - December 2010
Applied Card Systems October 1999 - August 2005
Skills
Microsoft Word, Microsoft Excel, Access, Microsoft Project, Process Improvement
Education
Florida Atlantic University 2012 — 2014
Bachelor of Science (BS), Health Services Administration; Minor Health Information Systems, 3.2
Broward Community College 2009 — 2012
Health Service Administrations
City College 1997 — 1999
Associate of Arts and Sciences (A.A.S.), Medical/Clinical Assistant
Atlantic Vocational 1992 — 1993
Certificate, Accounting/Bookeeping
EnvisionRx March 2014 - Present
Aetna January 2007 - Present
Aetna January 2006 - January 2007
Walgreens February 2005 - January 2006
Skills
Project Management, Microsoft Office, Crystal Reports, PeopleSoft, FrontPage, Customer Service, Payroll, Auditing, Analytics
Education
Charter Oak State College 2011 — 2013
Bachelor of Business Administration (B.B.A.)
Broward Community College 2003 — 2006
Associate of Science (A.S.)
InterSystems January 2014 - Present
Aetna August 2010 - January 2014
Coventry Health Care August 2010 - May 2013
Coventry Health Care April 2007 - August 2010
Partners HealthCare 2003 - 2004
IDX Systems Corporation 1993 - 2002
Skills
Healthcare Information..., Application Architecture, Enterprise Architecture, Software Development, Software Engineering, SDLC, InterSystems HealthShare, InterSystems Ensemble, Intersystems Cache, SOA, SOAP, Web Services, Integration, XML, Java Enterprise Edition, SQL, Object Oriented Design, Software Solution..., M/MUMPS, GE Centricity Business, IT Strategy, Software Documentation, Visio, SaaS
Education
University of Massachusetts Boston 1993 — 1998
Master of Science (M.S.), Computer Science
Bridgewater State College 1988 — 1993
Bachelor of Science (B.S.), Computer Science
Norwell High School
Aetna January 2014 - Present
Coventry Health Care May 2012 - Present
Coventry Health Care May 2009 - April 2012
Coventry Health Care May 2007 - April 2009
Aon Hewitt March 2003 - April 2007
Aon Hewitt June 2002 - February 2003
Skills
Microsoft SQL Server, Cognos, SSIS, ETL, Oracle PL/SQL..., SAS, Toad, Data Warehousing, SSRS, Data Modeling, Business Intelligence, Business Objects, Requirements Analysis
Education
Bradley University 1998 — 2002
Bachelor of Science (BS), Business Computer Systems, Cumulative GPA: 3.61/4.00, Major GPA 3.60/4.00
College of DuPage 1998 — 2000
Krupp Consulting August 2013 - December 2013
Aetna August 2005 - June 2013
Krupp Consulting April 2001 - July 2005
Maxnet Systems June 1997 - March 2001
Skills
Technical Support, Servers, Citrix, VPN, Laptops, Help Desk Support, Troubleshooting, Cisco Technologies, Software Installation, Routers, Hardware, Remote Desktop, Switches, Printers, Customer Oriented, Helping Clients, Networking, Product Support, System Deployment, Customer Support, Desktop Administration, Windows Remote Desktop, Desktop Deployment, Desktop Computers, Microsoft Office, Windows 7, Windows XP Pro, Outlook, Hardware Support, Desktop Application..., System Configuration, Passion for Helping..., Norton Ghost, Symantec Antivirus, VMware, HP, Dell Computers, XP, Symantec Endpoint..., IT Asset Management, Telecommuting, vSphere, Thin Computing, Wyse, Volunteering, Windows 2000, Software Documentation, Blackberry, Security, Disaster Recovery
Education
Broward Community College 2011 — 2013
Bachelor of Applied Science (BASc), Information Technology
Florida Atlantic University 1992 — 1995
Bachelor of Business Administration (B.B.A.), Computer Systems
Aetna November 2010 - Present
Computer Marketing Corporation September 2002 - November 2010
West Ridge Academy September 1998 - September 2002
Skills
Visio, Access, Software Documentation, Customer Service, Mainframe, Team Building, System Administration
Education
Weber State University 2011 — 2014
Bachelor of Science (B.S.), Computer Science
Brigham Young University 1985 — 1995
Bachelor's of Science, Molecular Biology
Tower Group Companies January 2008 - Present
Tower Group Companies January 2008 - Present
OneBeacon Insurance May 2001 - January 2008
Aetna May 1988 - May 2001
Skills
Risk Management, Underwriting, Property & Casualty..., Casualty, Commercial Lines, Commercial Insurance, Liability, Legal Liability, General Insurance, Professional Liability, Insurance, Reinsurance, Umbrella Insurance, Workers Compensation, Claim, Inland Marine, Claims Management, D&O, Excess, Inspection
Education
Bristol Community College 1984 — 1985
None, Registered Nursing/Registered Nurse
BMC Durfee High School 1980 — 1984
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Self-employed July 2008 - Present
University of Maryland School of Medicine July 2008 - Present
Handel Choir of Baltimore June 2006 - Present
United HealthCare May 2006 - May 2008
Maryland Physicians Care August 2005 - May 2008
George Washington University School of Medicine July 1992 - July 2005
Aetna August 1998 - June 2005
Foundation Health Systmes August 1997 - July 1998
Group Health Association August 1978 - June 1997
George Washington University School of Medicine July 1980 - July 1992
Skills
Program Development, Volunteer Management, Nonprofits, Case Management, Community Outreach, Grant Writing, Medical Case Management, Teaching, Non-profit Boards, Pediatrics, Disease Management, Hospice & Palliative..., medical director, Medical Education
Education
New York University 1968 — 1972
Doctor of Medicine (M.D.), Chemistry
Brandeis University 1964 — 1968
Bachelor's Degree, Chemistry, cum laude