Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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Aetna Employees
Tenet Healthcare May 2015 - Present
Blue Cross Blue Shield of Arizona July 2014 - May 2015
Aetna August 2008 - July 2014
UnitedHealth Group August 2005 - August 2008
EOS Comp September 2004 - August 2005
Skills
Medicare, Healthcare, HIPAA, Nursing, Managed Care, Utilization Management, Medicaid, Health Insurance, Medical Terminology, Medication..., Insurance, IV, BLS, Utilization Review, Medical Coding, ICD-9, Phlebotomy, Vital Signs, Long-term Care, Workers Compensation, Claim, Management, Inpatient, Healthcare Consulting, Hospitals, Process Improvement, Healthcare Industry, Health Policy, Training, EHR, Policy, Quality Improvement, HMO, Healthcare Management, Strategic Planning, Leadership, EMR, Customer Service, Team Building, Healthcare Information...
Education
Chandler/Gilbert Community College 2012 — 2017
Associate's degree, AA In Organizational Management
LPN Program, US Army Reserves 1996 — 1998
Licensure, Licensed Practical/Vocational Nurse Training
Field Medic/ US Army EMT 1992 — 1992
Military Occupational Specialty, Emergency Medicine in the Field
Sedgwick July 2013 - Present
Aetna March 2010 - January 2013
Aetna October 2007 - March 2010
Stratmar Financial Retail Services January 2007 - June 2007
Lane Bryant July 2002 - December 2006
Skills
Human Resources, Strategic Planning, Customer Service, Management, Performance Management, Microsoft Applications, Insurance Background, HR Policies, Training, Sales, Onboarding, Originations, Recruiting, Interviews, Insurance, FMLA, PPO, Medicare, Employee Relations, Hiring, Health Insurance
Education
Central Michigan University 2003 — 2013
Master of Science Administration, Human Resources Management and Services, Graduate Certificate in Public Administration
The Ohio State University 1999 — 2003
Bachelor of Science (B.S.), Human Ecology/General Business
Nationwide September 2013 - Present
Nationwide 2011 - September 2013
Nationwide 2006 - 2011
Nationwide 2002 - 2006
Nationwide 2000 - 2002
Nationwide 1998 - 2000
Cap Gemini Sogeti 1996 - 1998
Aetna 1994 - 1996
Penn Traffic / Big Bear Stores 1988 - 1994
Skills
Financial Management, ITIL, Enterprise Architecture, Strategic Planning, Business Strategy, Application Architecture, Project Delivery, Release Management, IT Strategy, IT Service Management, IT Operations, Employee Engagement, Customer Engagement, Operations Management, Resource Management, Software Development, SDLC, Program Management, Managerial Finance, Integration, IT Management, Management, Process Improvement, Strategy, Testing, PMP, Leadership, Information Technology, Vendor Management, Security, Application Lifecycle..., Business Analysis, Business Intelligence, Disaster Recovery, PMO, Architectures, Enterprise Software, Project Portfolio..., Analysis, Application Portfolio..., Customer Service, Business Process, Requirements Analysis, Incident Management, Visio, Governance, Agile Project Management, Solution Architecture, Business Process..., Requirements Gathering
Education
Central Michigan University 2003 — 2005
Masters Science Administration (MSA), Information Management
Franklin University 1996 — 2000
Bachelors Science (BS), Computer Science
AltaMed Health Services July 2015 - Present
AltaMed Health Services March 2014 - Present
AmeriWound, LLC April 2013 - February 2014
IEHP August 2010 - March 2013
Heritage Provider Network/Heritage Victor Valley Medical Group April 2008 - August 2010
Dignity Health (formerly Catholic Health Care West) December 2003 - April 2008
PrimeCare/Desert Valley Medical Group & Desert Valley Hospital May 1997 - November 2003
Aetna January 1987 - January 1997
Skills
Managed Care, Healthcare, Medicaid, Medicare, Health Insurance, Hospitals, Revenue Cycle, Strategic Planning, Medicaid Managed Care, EMR, Physicians, Provider Relations, Network Development, NCQA, Healthcare Industry, Project Management, Cross-functional Team..., Utilization Management, Community Outreach, Program Management, Health Care Reform, Contract Negotiation, Contract Management
Education
Chapman University 2007 — 2008
Elementary Education and Teaching
Chapman College 1975 — 1979
B.A, Communicative Disorders
Cigna March 2014 - Present
Cigna March 2013 - March 2014
Cigna June 2013 - December 2013
CIGNA August 2011 - March 2013
CIGNA October 2010 - August 2011
CIGNA Healthcare July 2010 - September 2010
Aetna 2002 - 2010
Aetna 2005 - 2007
MassMutual Financial Group 1996 - 2002
Envirnomental Systems, Inc. 1994 - 1995
Skills
Access, Microsoft Excel, Forecasting, Analysis, Insurance, Process Improvement, Financial Analysis, Financial Reporting, Project Management, Risk Management, Consulting, Leadership, Business Analysis, Accounting, Budgets, Data Analysis, Management, Change Management, Accounts Payable, Investments, General Ledger, Time Management, Cognos, Accounts Receivable, Databases, Financial Accounting
Education
Western New England University 1999 — 2002
B.S., Accounting
Charter Oak State College 2007 — 2009
Certificate, Computer Security
BTG International June 2014 - Present
CoStar Group January 2014 - May 2014
West Coast Bottles April 2013 - November 2013
Johnson & Johnson November 2011 - June 2012
CooperSurgical August 2010 - June 2011
Bayer HealthCare January 2007 - August 2010
Aetna August 1994 - December 1998
Skills
Sales Operations, Sales, Urology, OB/GYN, Capital Equipment, Pharmaceutical Sales, Surgeons, Business Strategy, Sales Management, Sales Process, Pharmaceutical Industry, Medical Devices, Medical/Surgical, Sales Presentations, Proposal Writing, Strategic Communications, Account Management, Management, Marketing, Product Launch, New Business Development
Education
Chapman University 2003 — 2004
BA Social Sciences, Psychology, 3.9
University of Arizona 1989 — 1991
Bachelor of Arts (B.A.), English, History
Aetna June 2013 - Present
ValueOptions February 2006 - February 2013
ValueOptions July 2005 - February 2006
ValueOptions September 2002 - July 2005
Skills
Mental Health, Behavioral Health, Treatment, Interventions, Utilization Management, Managed Care, Clinical Supervision, Crisis Intervention, Case Management, Family Therapy, Adolescents, Social Services, Mental Health Counseling, CBT, Group Therapy
Education
Michigan State University 1996 — 1998
Master of Arts, Counseling
Central Michigan University 1993 — 1995
Bachelor of Science, Psychology
Southwest Key Program May 2014 - Present
Ranstad Technologies March 2014 - May 2014
Travis County July 2011 - February 2012
Aetna 2012 - 2012
ARAMARK Corporation June 2006 - August 2010
County of Wayne Michigan August 2002 - July 2005
County of Wayne, Michigan August 1998 - April 2002
Skills
Employee Relations, Employment Law, Labor Relations, Talent Acquisition, Coaching, Employee Training, HR Investigations, Onboarding, Succession Planning, Performance Management, Employee Engagement, Talent Management, Hiring, Human Resources, Leadership, Organizational..., Employee Benefits, Interviews, Payroll, Training, Policy, Leadership Development, HR Consulting, Organizational..., Personnel Management, Temporary Placement, Employee Handbooks, Industrial Relations, Sourcing, FMLA, Benefits Administration, Career Development, Screening, HRIS, HR Policies, College Recruiting, Recruiting, Workforce Planning, New Hire Orientations, Deferred Compensation
Education
Central Michigan University 1997 — 2000
MSA
Michigan State University
BA
Internal Revenue Service April 2014 - Present
Blue Springs School District December 2013 - Present
Quest Diagnostics July 2013 - October 2013
Office Team May 2012 - February 2013
eCircuits February 2012 - April 2012
Aerotek November 2011 - February 2012
Office Team March 2011 - September 2011
Arizona Community Physicians March 2007 - January 2010
Aetna October 2006 - February 2007
Skills
Data Entry, Spreadsheets, Fax, Filing, Microsoft Excel, Microsoft Word, Analysis, Proposal Writing, Insurance, Outlook, Customer Service, Administrative..., PowerPoint, Switchboard Operator, Access, Microsoft Office, Office Administration, Time Management
Education
Metropolitan Community College-Business & Technology 2014 — 2015
Associate of Arts (AA), Business Administration and Management, General
Metropolitan Community College 2012 — 2013
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 3.75
Chandler/Gilbert Community College 2009 — 2010
Business Administration and Management, General, 3.75
Pima Community College 2008 — 2009
Certificate in Basic Business Functions, Business Administration and Management, General
Aetna 1989 - Present
Skills
Call Management, Health Insurance, Insurance, Optimising, Call Center, Employee Benefits, Claim, Managed Care, Property & Casualty..., Workers Compensation, General Insurance, Benefits Administration, Process Improvement, COBRA, HIPAA, Workforce Management, Call Centers
Education
Charter Oak State College 2010 — 2020
New Life Baptist Church February 2014 - Present
MasTec Network Solutions November 2012 - Present
Mediant Communications January 2011 - November 2012
Aetna January 2010 - January 2011
RDU International Airport February 2009 - January 2010
Education
William peace University 2012 — 2015
Undergrade Bachelors, Business Administration
Living Arts College 2007 — 2009
Audio production
Central Piedmont Community College
Associate's Degree, Associate of arts
Aetna February 2014 - Present
Crisis Response Network September 2007 - January 2014
Value Options April 2004 - August 2007
Peoria Unified School District August 1998 - May 2003
Big Brothers Big Sisters of Central Arizona October 1997 - August 1998
Terros August 1997 - October 1997
Altru Health System June 1991 - August 1997
Mercy Medical Services 1988 - 1990
Valley Ambulance and Rescue Service 1980 - 1988
Skills
Call Centers, Customer Service, Interventions, Public Speaking, Teaching, Crisis Intervention, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, English, Windows, Data Entry, Training, Process Scheduler, Community Outreach, Nonprofits, Crisis Management, Mental Health, Social Services, Case Management, Psychotherapy, Healthcare, Management
Education
Chapman University 1999 — 2002
Master of Arts (M.A.), Professional Counseling
The University of North Dakota
Bachelor of Science (BS), Social Work
Grafton High School 1982 — 1985
High School Diploma
Aetna May 2013 - Present
Coventry Health Care January 2010 - May 2013
Coventry Health Care July 2007 - January 2010
Mutual of Omaha July 2006 - July 2007
Mutual of Omaha March 2002 - July 2006
Skills
InterQual Certified..., Managed Health Care..., Microsoft Excel, Microsoft Word, Pivot Tables, Utilization Review, Internal Audit, Appeals, Development & delivery..., PeopleSoft, Management, HEDIS, Quality Assurance, Claim, Medicaid Managed Care, Healthcare, Process Improvement, Medicare, Medicaid, Business Process, Quality Auditing, Risk Management, Training, Insurance, HMO, Software Documentation, Managed Care, Time Management, Utilization Management, Auditing, Health Policy, Access, Quality Improvement, Critical Thinking, Cross-functional Team..., Healthcare Management
Education
Central Michigan University 1995 — 1999
Master of Science (MS), Health Services Concentration
University of Nebraska Medical Center 1990 — 1993
Bachelor of Science, Nursing (BSN)
University of Nebraska at Kearney 1989 — 1993
Prep Work for BSN
Columbus City Schools February 2014 - Present
YMCA Central Ohio August 2013 - February 2014
Columbus Urban League August 2007 - May 2013
African Methodist Episcopal Church (Lay Organization 2005 - 2013
Aetna April 1990 - May 2005
Aetna January 1990 - May 2005
Skills
HIPAA, Microsoft Office, Software Documentation, Public Speaking, Workshop Facilitation, Microsoft Excel, Community Outreach, Administrative..., Event Planning, Fax, Program Management, Leadership, Research, Policy, Nonprofits, Training, Teaching, Volunteer Management, Grant Writing, Healthcare, Fundraising, Program Development, Editing, Access
Education
Columbus State 2007 — 2010
Associate of Applied Science /w Pre-School Cert, Early Childhood Developlent
Central State University 1972 — 1973
Special Education and Teaching
Aetna March 2013 - Present
Coventry Health Care January 2012 - March 2013
Coventry Health Care, an Aetna Company September 2011 - December 2011
Boyo Transportation October 2004 - September 2011
USA Nail Studio August 1996 - May 2006
Skills
Insurance, Health Insurance, Claim, Customer Service, Call Center, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Conflict Resolution, Telephone Skills, Healthcare, Customer Experience, Office Management, Customer Satisfaction
Education
Central Pennsylvania College 2011 — 2014
Bachelor's Degree, Business Administration/Healthcare Administration
University of Phoenix 2009 — 2011
Associate of Arts (AA), Human Resources Management and Services, 3.57
Rose International August 2014 - Present
Aetna May 2007 - May 2014
H&R Block October 2008 - April 2014
Aetna, Inc. May 2007 - March 2009
Aetna September 2002 - April 2007
Aetna October 2001 - September 2002
Children's Memorial Hospital March 2000 - November 2001
NorthShore University HealthSystem November 1999 - August 2001
NorthShore University HealthSystem December 1997 - June 1999
CENTRAL NURSING HOME May 1997 - November 1997
Skills
Leadership, Program Management, Management, CRM, Change Management, Organizational..., Project Management, Budgets, Employee Relations, Strategic Planning, Coaching, Risk Management, Operations Management, Six Sigma, Team Management, Interviews, Enterprise Software, Corporate Communications, Negotiation, Administrative...
Education
Illinois Institute of Art 2006 — 2008
Associate, Arts; Fashion Production
Charter Oak State College 2006 — 2006
CPM, Project Management
Roosevelt University 2002 — 2004
Bachelor, Professional Studies; Org Leadership
NORTHWESTERN BUSINESS COLLEGE 1995 — 1997
Associate, Applied Science; Health Sciences
TRUMAN COLLEGE
Stanford Children's Health Lucile Packard Children's Hospital Stanford August 2015 - Present
Stanford Children's Health Lucile Packard Children's Hospital Stanford January 2014 - August 2015
Lucile Packard Children's Hospital October 2005 - January 2014
KFAX Radio June 2002 - July 2005
Aetna July 2002 - June 2003
Skills
Healthcare Management, Office Management, Healthcare, Outlook, Microsoft Office, HIPAA, System Administration, PowerPoint, Hospitals, Data Entry, Medical Terminology, EMR, Epic Systems, Healthcare Information..., Medical Billing, People Soft, Lawson, PeopleSoft
Education
Chabot College 1997 — 1998
Mission High School 1978 — 1981
High School Diploma, Business Major
Aetna January 2014 - Present
Coventry Health Care July 2012 - January 2014
Brown College August 2011 - June 2012
Satellite Laboratory Services September 2010 - July 2011
Ascend Clinical September 2010 - July 2011
Fresenius Medical Care August 2007 - September 2010
Everest Institute September 2009 - April 2010
Fresenius Medical Care June 2002 - August 2007
Skills
Certified Hemodialysis..., Healthcare, Training, Microsoft Word, Management, Hospitals, System Administration, Healthcare Management, Customer Service, Data Entry, Microsoft Excel, Microsoft Office, Software Documentation, Healthcare Information..., EMR, Teaching, Access, Leadership Development, Medicare, Process Improvement, Leadership
Education
Central Michigan University 2009 — 2010
Master of Arts, Education, 3.88
Clayton State University 2005 — 2007
B.S, Health Care Management
Alliant Insurance Services August 2015 - Present
Alliant Insurance Services February 2014 - Present
Alliant Employee Benefits June 2013 - Present
UnitedHealthcare April 2010 - May 2013
Aetna January 1998 - April 2010
Skills
Sales, Employee Benefits, Account Management, Insurance, Health Savings Accounts, Leadership, Sales Operations, Brokers, Health Insurance, Disability Insurance, Life Insurance, Long-term Care, Underwriting, Benefits Administration, Management, Strategic Planning
Education
Central Washington University 1993 — 1996
Bachelor of Science (BS), Economics
Upper Merion Area School District May 2008 - Present
Aetna December 1997 - June 2010
Glaxo Smith Kline January 2001 - November 2006
Skills
•Highly skilled..., •Clinical educator..., •A strong leader and..., Nursing, Clinical Research, Healthcare, Hospitals, BLS, Nursing Education, Inpatient, Patient Safety, Medical-Surgical, Healthcare Management, Patient Education, Home Care, Registered Nurses, Leadership, Managed Care, HIPAA, EMR, Healthcare Information..., Management, Acute Care, Critical Care, Medicare
Education
Chamberlain College of Nursing 2013 — 2014
Bachelor's of Science in Nursing, Registered Nursing/Registered Nurse
Chamberlain College of Nursing 2013 — 2014
Bachelor's degree, Nursing
Berends Hendricks Stuit Insurance Agency May 2014 - Present
Activa Benefit Services October 2002 - May 2014
Benefit Source Inc. July 1999 - October 2002
Shield Benefit Administrators/Shield Insurance Services July 1994 - July 1999
Northern Group Services (NGS) April 1992 - June 1994
Performance Staffing, Inc / Catalyst Staff Leasing July 1989 - April 1992
Employee Benefit Administrators February 1988 - July 1989
Aetna December 1986 - February 1988
Skills
Employee Benefits, Customer Relations, Problem Solving, Insurance, Healthcare, Analysis, Claims, Administration, Consultative Selling, Public Relations, Event Management, Program Management, Public Speaking, Event Planning, Process Improvement, Incentive Programs, Benefits, Strategic Planning, Budgeting, Health Insurance, HIPAA, Customer Service, System Administration, Claim, Medicare, Brokers, Account Management, Budgets, Managed Care, Start-ups, Provider Relations, Disability Insurance, Network Development, COBRA, Benefits Administration, Disease Management, Workers Compensation, Long-term Care, Health Policy, Medicare Part D, Healthcare Industry, Medicaid, Claims Management, Pharmacy Benefit..., Life Insurance, Leadership, Management, Team Building
Education
Central Michigan University 1982 — 1986
BAA, Public Relations, Journalism Major, Sociological Research Minor
Central Michigan University, Mt. Pleasant Mi.
GE August 2015 - Present
Kaplan September 2013 - July 2015
Aetna December 2014 - April 2015
Aetna May 2014 - August 2014
Quinnipiac University School of Law Tax Clinic January 2014 - April 2014
GE May 2013 - April 2014
Pines of Clarkston Assisted Living September 2011 - March 2012
Central Michigan University March 2010 - March 2011
TheraMatrix Physical Therapy August 2007 - December 2009
Skills
Research, Critical Thinking, PowerPoint, Public Speaking, Microsoft Office, Data Analysis, Healthcare, Statistics, Microsoft Word, Time Management, Microsoft Excel, Data Entry, Higher Education, Laboratory, Teaching, Clinical Research, Non-profits, Cpr Certified, Access, SAS, Fundraising, Editing, Policy, Legal Writing
Education
Quinnipiac University School of Law 2012 — 2015
Juris Doctor, Law
Central Michigan University 2007 — 2011
BS, Neuroscience, Psychology
Cevallos & Wong, LLP September 2015 - Present
Doylestown Health December 2013 - Present
Aetna February 2010 - June 2013
Aetna March 2005 - February 2010
Bucks County Drug & Alcohol Commission Div. of Tobacco Control December 2002 - March 2005
Reed Technology and Information Services February 2001 - March 2002
BASF (formerly Cognis) February 1999 - February 2001
Lumbermens January 1994 - January 1999
Skills
Communication, Data Analysis, Typing, Word Processing, Pleadings, Writing, Big Picture View, Highly detail oriented, Close Attention to..., Confidentiality, Organizational..., Collaboration, Problem Solving, Teamwork, Leadership, Customer Oriented, Filing, Cost Control, Innovation, High Level Of Accuracy, Research, Business, Communication Skills, Hardwork, People Skills, Customer Service, Efficiency, Data Entry, Computer Proficiency, Assertiveness, Work Well Independently, Project Management, Project Planning, Access, Microsoft Excel, Microsoft Word, Microsoft Office, Case Studies, Case Analysis, Experienced Speaker, Team Leadership, Customer Engagement, Eye for Details, Looking At the Big..., Creative Problem Solving, Collaboration Solutions, Interdisciplinary..., Clerical Skills, Administrative..., Office Administration
Education
Bucks County Community College 2013 — 2015
Paralegal Studies, 4.0 GPA
Charter Oak State College 2006 — 2010
Business Administration and Management, General, 3.5 GPA
Montgomery County Community College 1994 — 1995
Business Administration and Management, General, GPA 3.0
Temple University
Business Administration and Management, General, 4.0 GPA
HealthPlus of Michigan August 2011 - Present
Piano Man Dan Productions 1998 - 2012
Aetna March 2009 - December 2010
Humana September 2007 - November 2008
Blue Cross Blue Shield of Michigan February 2001 - September 2007
Skills
Sales, Health Insurance, Insurance, Employee Benefits, Disability Insurance, Medicare, Leadership, Brokers, Life Insurance, Term Life Insurance, Management
Education
Wayne State University 2001 — 2003
MBA, Sales & Marketing
Central Michigan University 1997 — 2000
Bachelor of Science in Business Administration, Management Information Systems
Keller Williams Greater Columbus May 2013 - Present
MedBen March 2008 - May 2013
Aetna 2007 - 2008
MedBen 2006 - 2007
MedBen 2005 - 2006
Skills
First Time Home Buyers, Investment Properties, Marketing, Residential Homes, Sellers, Buyer Representation, Relocation, New Home Sales, Condos, Real Estate, Single Family Homes, Listings, Investors, Referrals, Business, Analysis, Health Insurance, Information Technology
Education
Central Ohio Technical College 2003 — 2005
Associate's degree, Computer Programming
Hondros College
Real Estate
Aetna April 2014 - Present
Aetna July 2010 - April 2014
Aetna November 2007 - July 2010
Aetna January 2002 - November 2007
Apex Systems December 1996 - December 2001
Connecticut Mutual Life January 1987 - June 1996
Skills
Team Leadership, Requirements Gathering, Data Analysis, Data Warehousing, Data Mapping, User Acceptance Testing, Technical Specifications, Subject Matter Experts, Healthcare Information..., Medical Cost Analytics, SQL DB2, IT Project Lifecycle, Microsoft Excel, Access Database, IBM Rational Tools
Education
Charter Oak State College
Bachelor's degree, Information Systems
Aetna March 2013 - Present
MCNA Dental: Managed Care of North America November 2011 - November 2012
N.E.W. Customer Service Companies, Inc December 2007 - July 2011
United States Air Force April 2000 - September 2001
United States Air Force February 1996 - April 2000
Skills
Customer Service, Outlook, Call Center, Process Improvement, Team Building, Microsoft Word, Microsoft Office, Software Documentation, PowerPoint, Microsoft Excel, Fax, Customer Satisfaction, Management, Security Operations, Training, Staff Supervision, Staff Development, Call Centers
Education
University of Oklahoma 1994 — 1998
MEd, Administration of Adult and Higher Education
Chapman University 1986 — 1992
BA, Criminal Justice
Community College of the Air Force 1984 — 1990
Associate of Apllied Science, Industrial Security
Aetna Inc 1976 - Present
Aetna January 2000 - October 2012
Skills
Health Insurance, Claim, Claims Management, Supervision, Community Outreach, Workers Compensation, Fundraising, Leadership, Insurance, Employee Benefits
Education
Central Michigan University 1974 — 1977
Health Data Management Solutions (HDMS) April 2013 - Present
Health Alliance Plan August 2005 - March 2013
Automated Benefit Services, Inc. March 2002 - August 2005
Aetna August 1997 - January 2001
Value RX Pharmacy Inc. 1995 - 1996
Mida Dental Plans, Inc. 1992 - 1995
Skills
Financial Analysis, Financial Reporting, Underwriting, Project Management, Supervisory Experience, Trend Analysis, Customer Retention, Pricing Strategy, Business Analysis, Microsoft Office, Sales Operations, Client Representation, Clinical Data Management, Pharmacology, Medical Terminology, Report Writing, Annual Reports, Executive Reporting, Quality Management, Healthcare Management, Healthcare Information..., HEDIS, Life Insurance, Dental Insurance, Data Analysis, Data Warehousing, Disability Insurance, COBRA, Business Process..., Healthcare Consulting, Healthcare Reimbursement, Product Development, Sales Presentations, TPA Background, Crystal Reports, Competitive Analysis, Market Analysis, Cost Saving Initiatives, Pharmacy Benefit..., Benefits Administration, Presentation Development, HIPAA, Medicare Advantage, Medicare Part D, SAS, Business Objects, ROIs, Biostatistics
Education
Central Michigan University 1988 — 1991
Master of Science (M.S.), Business Administration and Management, General
Western Michigan University 1983 — 1986
Bachelor of Science (B.S.), Communication, General
The Hopewell Group November 2011 - Present
MindShare 2013 - 2013
Devon Health Services 2007 - 2008
Wellpoint 2003 - 2007
National Capital PPO 2003 - 2007
Young Brothers Sportswear Company 1996 - 2006
Health Advocate 2001 - 2002
Aetna 1991 - 2001
General Electric 1986 - 1990
Skills
Managed Care, Strategic Planning, Management, Strategy, Leadership, Team Building, Health Insurance, Process Improvement, Healthcare, Insurance, Program Management, Mergers & Acquisitions, Acquisitions, Business Analysis, Business Development, Business Process..., Business Strategy, Claims Management, Coaching, Contract Negotiation, Cross-functional Team..., Employee Benefits, Executive Management, HMO, HIPAA, Healthcare Consulting, Healthcare Industry, Healthcare Information..., Healthcare Management, Hospitals, Leadership Development, Medicaid, Medical Billing, Medicare, Negotiation, Network Development, New Business Development, Operations Management, PPO, Public Speaking, Team Leadership
Education
Georgetown University - The McDonough School of Business 2001 — 2001
E-Commerce & Business Management Certification
Temple University - James E. Beasley School of Law 1988 — 1992
Juris Doctorate, Law
Central State University 1982 — 1986
BS Computer Science, Computer Science, Mathematics
Internal Revenue Service February 2011 - Present
Aetna July 2007 - February 2011
United States Air Force 2001 - 2007
Skills
Program Management, Labor Relations, Employee Benefits, Human Resources, Performance Management, Leadership, Leadership Development, Employee Relations
Education
Central Michigan University 2002 — 2004
MSA, Human Resources Management
University of South Alabama 1996 — 2001
BS, Elementary Education
City of Jacksonville December 2014 - Present
City of Jacksonville June 2014 - August 2014
YMCA of Florida's First Coast June 2013 - January 2014
City of Jacksonville 2014 - 2014
Florida Blue September 2011 - January 2013
First Coast Service Options, Inc. April 2011 - September 2011
Florida Blue October 2010 - April 2011
Northeastern Rural Health Network August 2009 - July 2010
Aetna July 2007 - September 2008
Aetna November 2006 - July 2007
Skills
Community Outreach, Leadership, Medicare, Customer Service, Training, Research, Public Speaking, Healthcare, Provider Relations, Health Insurance, Health Promotion, Social Networking, Data Entry, Health Policy, Cultural Diversity, Data Analysis, Mental Health, Insurance, Community Health, Training Delivery, Customer Engagement, Presentations, Non-profit Volunteer, Compliance, Social Responsibility, Technical Writing, Curriculum Design, Regulatory Affairs, Advocacy, Volunteering, Data Mining, Community Gardens, Provider Networks, Health Education, Public Health Education, Nonprofits, Fundraising, Leadership Development, Team Building, Event Planning, Program Development, Strategic Planning, Volunteer Management
Education
Nova Southeastern University 2008 — 2013
Doctor of Philosophy (Ph.D.), Health Services/Allied Health/Health Sciences, General
Webster University 2003 — 2005
Master of Arts (M.A.), Health services management
Charleston Southern University 1992 — 1997
Bachelor of Science (B.S.), Sociology
Health Advocate, Inc. April 2013 - Present
Aetna September 1999 - January 2013
Prudential HealthCare March 1988 - September 1999
Skills
Marketing Communications, Management, RFP Generation, Proposal Writing, Proposal Leadership, PMAPS, RFP Machine, Ad Hoc Reporting, RFP, Sales Operations, Coaching, Healthcare
Education
Central Pennsylvania College 1984 — 1986
Associate in Specialized Business
Penns Valley High School 1976 — 1983
Regular/General High School/Secondary Diploma Program
Catamaran December 2013 - Present
Beautycounter October 2013 - Present
CareCentrix September 2012 - November 2013
Express Scripts (formerly Medco) July 2011 - August 2012
Medco 2009 - 2011
UnitedHealthcare 2009 - 2009
United Healthcare 2007 - 2009
United Healthcare 2005 - 2007
CT Multispecialty Group 2004 - 2005
Aetna 2000 - 2004
Skills
Medicare, P&L Financial Management, Medicaid, Strategic Planning, Staff Development, Product Development, Product Marketing, Operations Management, Sales Presentations, Brand Implementation, Field Training, Account Management, Sales, P&L Management, Leadership, Management, Strategy, HIPAA, Cross-functional Team..., Vendor Management, Medicare Part D, Disease Management, Health Policy, Healthcare, Process Improvement, Healthcare Information..., Utilization Management, Health Insurance, Pharmacists, CRM, Healthcare Industry, Pharmacy, Healthcare Consulting, Project Management, Healthcare Management, Employee Benefits, Home Care, Business Requirements, Training, Physicians, Provider Relations, EHR
Education
Briarwoord College
Associate of Science (A.S.), Business Administration and Management, General
Charter Oak State College
Bachelor's degree, Business Administration and Management, General
Centre College August 2011 - Present
Gilston Electric Contracting Corp. May 2014 - August 2014
Executive Parking Services May 2012 - December 2013
Aetna June 2013 - August 2013
Town of North Hempstead June 2011 - August 2012
Camp Integrity July 2009 - August 2010
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Public Speaking, Microsoft Office, Marketing Communications, Social Media, Facebook, Leadership, Event Planning, Research, Social Networking, Public Relations, Team Building, Teamwork, Data Analysis, Financial Analysis, Finance, Financial Accounting, Mathematical Analysis, MATHLAB, Mathematics, Econometrics, Economic Research, Economic Policy, International Economics, Economic Development, Managerial Finance
Education
Centre College 2011 — 2015
Bachelor of Science (BS), Financial Economics
Chaminade High School 2007 — 2011
Aetna February 2012 - Present
MPW Industrial Services August 2012 - December 2012
Skills
Customer Service
Education
Central Ohio Technical College 2008 — 2010
Associate's degree, Business Administration and Management, General
Access Health CT June 2013 - Present
Aetna May 2003 - January 2012
Aetna December 1997 - May 2003
Aetna October 1994 - December 1997
Skills
Process Improvement, Program Management, Change Management, Business Analysis, Operations Management, Strategic Planning, Project Planning, PowerPoint, Policy, Budgets, Microsoft Word, Leadership, Business Process..., Team Leadership, Risk Management
Education
Charter Oak State College 2011 — 2013
Associate of Science (A.S.), Business Administration and Management, General
Nordstrom August 2014 - Present
Nordstrom March 2013 - August 2014
Veterans Administration December 2011 - November 2013
Sears Holdings Corporation October 2012 - March 2013
Educational Excellence Foundation January 2011 - December 2011
Plymouth-Canton Community Schools Board of Education June 2007 - December 2011
Right Management July 2009 - December 2010
GMAC October 1995 - April 2008
Alter and Associates 1994 - 1995
Aetna 1991 - 1994
Skills
Change Management, Leadership Development, Coaching, Strategic Planning, Process Improvement, Team Building, Program Management, Performance Management, Organizational..., Performance Improvement, Instructional Design, Workshop Facilitation, Leadership, Project Management, Public Speaking, Insurance, Management, Nonprofits, Organizational..., Employee Relations, Strategy, Risk Management, Operations Management, Negotiation, Cross-functional Team..., Customer Service, Vendor Management, Executive Coaching, Human Resources, Employee Engagement, Talent Management, Training, Recruiting, Analysis, Budgets, Fundraising, Sales, Management Consulting, Policy, Employee Training, CRM, Team Leadership, Staff Development, Consulting, Business Process..., Conflict Resolution, Project Planning, Career Counseling, Training Delivery, E-Learning
Education
Central Michigan University 1966 — 1972
BSBA, Management, Economics
Southern Illinois Healthcare Foundation 2014 - Present
Sarah Bush Lincoln Health Center June 2007 - 2013
Sarah Bush Lincoln Health Center May 2004 - May 2007
Aetna December 1999 - May 2004
Skills
ACLS, PALS, TNCC, Cpr Certified, Pre-Hospital Care, ENPC, Certified Emergency...
Education
Indiana State University 2011 — 2013
Master of Science, Family Practice Nurse/Nursing, 4.0
Southern Illinois University, Edwardsville 2007 — 2009
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse, 3.9
Lake Land College 2004 — 2007
Associate Degree Nursing, Registered Nursing/Registered Nurse, 3.9
Central Ohio Technical College 2002 — 2004
Pre-Nursing Studies, 3.9
Buzzvibe Marketing January 2009 - Present
Northshore Career Services 2014 - 2015
Northshore Career Services 2014 - 2015
Northshore Career Services 2014 - 2015
Xerox Software Services / Government Healthcare Solutions 2008 - 2014
Belen Americana Festival 2013 - 2013
Aetna 1986 - 1993
Skills
Team Building, Music Industry, Music Production, Jam Bands, Bluegrass, Blues, COBOLII, Facebook Marketing, DB2, IDMS, Social Promotion, YouTube, Music Festivals, Custom Facebook Pages, Social Networking, Software Documentation, Assembly Language, Microsoft Excel, Microsoft Office, Twitter Marketing, SQL, Microsoft SQL Server, Press Releases, Customer Service, Databases, SDLC, HTML, Facebook Fan Page..., Band Management, Bands, Requirements Analysis, Twitter, Instagram, Buzz Marketing, Booking Agency, Business Analysis, Ebay Sales, Online Auctions, Auctioneers, New Media Consulting, New Media Marketing, Sports Memorabilia, Oral History, Music Anthropology, Non-profit Volunteering, Volunteer Recruiting, Street Team Management, Street Teams, Strategic Visionary, Viral Marketing
Education
New Mexico Institute of Mining and Technology 1978 — 1983
Bachelor of Science (BS), Petroleum Engineering
Central New Mexico Community College
E-Commerce, HTML, Anthropology, Psychology Sociology, Sociology and Anthropology
MIT NERD
MIT NERD
MIT NERD
Massachusetts Institute of Technology
Northeastern Institute of Cannabis
Northeastern Institute of Cannabis
Northeastern Institute of Cannabis
Northeastern Institute of Cannabis
BCBSNC February 2014 - Present
Blue Cross and Blue Shield of North Carolina (via Manpower) July 2013 - February 2014
Aetna October 2011 - February 2013
Aetna January 2004 - October 2011
Aetna November 2002 - January 2004
Aetna April 2001 - November 2002
Aetna April 2000 - April 2001
Aetna November 1999 - April 2000
Aetna February 1998 - November 1999
Physical Therapy and Sports Medicine Associates January 1993 - February 1998
Skills
Health Insurance, Insurance, Medicare, Quality Center, User Acceptance Testing, HIPAA, Claim, Quality Assurance, Process Improvement, Managed Care, System Testing, Call Centers, Data Analysis, Customer Oriented, Claims Resolution, Spreadsheets, Databases, High Level Of Accuracy, Close Attention to..., Work Independently with..., Team-oriented, Supervisory Experience, Research, Critical Thinking, Yellow Belt, Analytic Thinking, Claim Investigation, Claims Handling
Education
Charter Oak State College
Associate of Science (A.S.), Liberal Arts and Sciences, General Studies and Humanities, 4.0 - Graduated with honors
Tunxis Community College
Certificate, Accounting, 4.0 - Graduated with distinction
St. Joseph Regional Health Network June 2014 - Present
St. Joseph Regional Health Network June 2014 - Present
St Joseph Regional Health Network September 2012 - May 2014
American College of Radiology February 2012 - September 2012
American College of Radiology August 2008 - February 2012
American College of Radiology January 2003 - August 2008
Aetna 1998 - 2003
Skills
Clinical Research, Hospitals, Healthcare, Quality Management, Healthcare Management, Healthcare Information..., Clinical Trials, Quality Assurance, Managed Care, Oncology, Process Improvement, Healthcare Consulting, Informatics, Public Health, Quality Improvement, Performance Improvement, HIPAA
Education
Chamberlain College of Nursing 2015 — 2017
Master’s Degree, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Villanova University 2012 — 2012
Certificate, Lean Six Sigma Black Belt, A
Villanova University 2011 — 2012
Certificate, Lean Six Sigma, A
Villanova University 2011 — 2011
Certificate, Six Sigma Greenbelt
American Society for Quality
Certification, Certified Quality Auditor
Healthcare Quality Certification Board
Certification, Certified Professional in Healthcare Quality
The Reading Hospital School of Health Sciences
Registered Nurse
Quantum Retail Technology May 2015 - Present
GovDelivery October 2011 - Present
Robert Half Technology January 2010 - May 2010
Regency Beauty Institute November 2008 - May 2009
Wand Corporation May 2008 - November 2008
Inetium August 2008 - September 2008
Aetna May 2007 - August 2008
Multi-Tech Systems July 1999 - May 2006
Multi-Tech Systems October 1998 - July 1999
Multi-Tech Systems May 1997 - October 1998
Skills
Software Development, Linux, Microsoft SQL Server, .NET, SaaS, SQL, Agile Methodologies, JavaScript, Testing, Java, XML, T-SQL, PL/SQL, Unix, Databases, Windows, HTML, Ruby on Rails, Visual Studio, CSS, Web Services, Ruby, Dreamweaver, Adobe Creative Suite, Lightroom, Photoshop, Illustrator, Cloud Computing, Oracle, MySQL, Apache, PHP
Education
Century College 2010 — 2011
Fine/Studio Arts, General
Marquette University 1994 — 1995
Computer Engineering
University of Minnesota-Duluth 1992 — 1993
Computer Science
Mentor Associates LLC April 2010 - Present
Embarq 2005 - 2009
Sprint 2002 - 2005
Amazon.com 1999 - 2002
Aetna 1992 - 1999
GTE Corporation 1987 - 1992
Skills
Security, Security Management, Physical Security, Corporate Security, Vulnerability Assessment, Risk Assessment, Risk Management, Security Audits, Security Operations, Crisis Management, Access Control, Program Management, Investigation, leadership, Executive Protection, Counterterrorism, Loss Prevention, Homeland Security, Enforcement, Policy, Fraud, Security Training, Leadership, Tactics, Computer Security, CCTV, Information Security..., Computer Forensics, Personal Protection, Asset Protection, Management, Information Security, Workplace Violence, Security Awareness, Protection, Government, Risk Analysis, Police, Security Policy, Background Checks, Close Protection, Surveillance, Internal Investigations, Military, Personal Security, Security Clearance, Firearms, Crime Prevention, Cross-functional Team...
Education
Central Michigan University
MA, Management
University of Maryland University College
BS, Law Enforcement
Aetna March 2012 - Present
Molina Healthcare 2007 - 2011
Skills
Medicare, Medicare/Medicaid..., Managed Care, Claims Resolution, Utilization Management, Nursing, Nursing Management, Long-term Care, Healthcare Reimbursement, Health Insurance, Regulatory Guidelines, Utilization Review, Medical Billing
Education
Charter Oak State College 2012 — 2015
Bachelor's degree, Health/Health Care Administration/Management
Skagit Valley College 2002 — 2004
Licensed Practical/Vocational Nurse Training
Comcast Cable March 2015 - Present
Comcast April 2013 - July 2015
Comcast Cable March 2010 - April 2013
Comcast March 2010 - March 2011
Aetna 2008 - 2010
ActionLink 2006 - 2010
Select Staffing 2007 - 2008
Aetna 2006 - 2007
Skills
Sales Process, Leadership, Team Building, New Business Development, Management, Outside Sales, Customer Retention, Cold Calling, Salesforce.com, Account Management, Customer Satisfaction, Building Relationships, Sales, Direct Sales, Sales Presentations, Call Center, Customer Service, B2B, Sales Operations, Recruiting
Education
Charter Oak State College 2006 — 2008
BA, Business Administration/Management
Fresno City College 1998 — 2006
AA, General Education
Aetna March 2011 - Present
Aetna November 2005 - March 2011
Skills
Microsoft Excel, Managed Care, Process Improvement, Healthcare, Leadership, Health Insurance, Strategy, Cross-functional Team..., Program Management, Team Building, Vendor Management, Strategic Planning, Project Management, Healthcare Industry, Account Management, Business Analysis, Customer Service, Management, Healthcare Management, Provider Relations, Healthcare Information...
Education
Charter Oak State College 2008 — 2009
Course work
Tyler Junior College, Tyler, TX 1979 — 1982
Associates Degree, Business Administration and Management, General
Aetna
Skills
Account Management, Customer Service, Marketing
Education
Central Ohio Technical College 2004 — 2007
Nursing
Central Ohio Technical College
Associate's degree, Registered Nursing/Registered Nurse
CVS Health May 2013 - Present
Banner Health August 2013 - February 2014
Express Scripts March 2013 - July 2013
Aetna June 2009 - February 2013
PharMerica June 2009 - October 2009
La Paz Regional Hospital August 2008 - February 2009
CVS/Pharmacy May 2006 - July 2008
Skills
Pharmacy, Pharmacy Benefit..., Healthcare, Medicare Part D, Managed Care, Medicare, Customer Service, Pharmaceutical Industry, Hospitals, Medicaid, Leadership, Healthcare Management, Clinical Research, Team Building, Compounding, Nonprofits, Healthcare Information..., Microsoft Excel, HIPAA, Pharmacy Automation, Medication Therapy..., Patient Safety, Management, IV, Medicine, Training, Informatics, Health Insurance, Community Pharmacy, Analysis, Employee Benefits, Patient Education, Patient Counseling, Supervisory Skills, Data Entry, Inpatient, Hospital Pharmacy, Quality Assurance, Inventory Management, Data Analysis, Employee Training, Microsoft Office, Utilization Management, Prescription, Medical Terminology, Prior Authorization, Time Management, Customer Satisfaction, Telephone Skills, Motivational Speaking
Education
Rio Salado College 2014 — 2015
Science
Charter Oak State College 2013 — 2015
Associate of Science (A.S.), Pre-Pharmacy Studies
Aetna December 2014 - Present
Ted E. Bear Hollow, Inc. July 2011 - Present
Education
Chaminade University of Honolulu
Bachelor of Arts (B.A.), English Language and Literature
ladue High school
Hunt Insurance Group, LLC June 2015 - Present
Hunt Insurance Group, LLC May 2008 - Present
MassMutual Financial Group December 2007 - May 2008
Aetna January 1994 - November 2007
Skills
Employee Benefits, Insurance, Health Insurance, Underwriting, Disability Insurance, Strategic Planning, Workers Compensation, Brokers, Risk Management, Team Building, New Business Development, Benefits Administration, Process Improvement, Healthcare, Consulting, Term Life Insurance, Life Insurance, Coaching, Reinsurance, Account Management, Property & Casualty..., Analysis, Commercial Insurance, Claim, Long-term Care, Claims Management, COBRA, Health Care Reform, Strategy, Employee Wellness, Casualty, Health Policy, Casualty Insurance, Leadership, Customer Service, Management, Sales, Training, Health Savings Accounts, Sales Management, Program Management, General Insurance, Policy, Employee Training, Microsoft Office, Business Development, Medicare, Small Business, Event Planning
Education
Charter Oak State College 2012 — 2019
Aetna February 2014 - Present
Aetna May 2007 - Present
Aetna January 2005 - May 2007
Aetna January 2005 - May 2007
Aetna August 2003 - January 2005
Aetna August 2003 - January 2005
Skills
Health Insurance, Six Sigma Yellow Belt..., Training, Leadership, Provider Relations, Insurance, Medicaid, Claim, Outlook, Hospitals, PowerPoint, Underwriting, Medicare, Employee Benefits, Life Insurance, Managed Care, Brokers, HIPAA, Call Centers, Claims Management, Customer Service, Healthcare, HMO, Process Improvement, Project Management, Public Speaking, Microsoft Excel, Microsoft Office
Education
Charter Oak State College 2013 — 2015
Bachelor of Science (BS), Health/Health Care Administration/Management, 3.9
DeVry Institute of Technology 1984 — 1985
Computer and Information Sciences and Support Services
SJVC online
AS, Medical Office Administration
Aetna/ American Health Holding October 2014 - Present
Aetna June 2014 - Present
Avon January 2007 - Present
LewisGale Hospital Montgomery September 2010 - May 2014
BlueCross BlueShield of SC January 2005 - September 2010
Skills
Clinical Documentation, Registered Nurse, Utilization Management, Administrative Support, Sales Representatives, Sales, Documentations, HIPAA, Healthcare, Medical Records, Medical Coding, Nursing, Medical Terminology, Microsoft Excel, Direct Patient Care, Vital Signs, Patient Education, Data Entry, EHR, Medicare, Acute Care, Inpatient, Elder Care, Managed Care, Long-term Care, Meditech, Software Documentation, Hospitals, Microsoft Word, Healthcare Information..., Facebook, Customer Service
Education
New River Community College 2012 — 2013
Certification, Medical coding
Excelsior College 1996 — 1998
Associate's degree, Registered Nursing/Registered Nurse
Charleston Southern University 1980 — 1984
Bachelor of Arts (BA), English/Religion
First Baptist Church School 1967 — 1980
Aetna January 2015 - Present
Coventry Health Care, an Aetna Company December 2010 - January 2015
Coventry Health Care, an Aetna Company October 2006 - December 2010
Coventry Health Care, an Aetna Company May 2005 - October 2006
Coventry Health Care, an Aetna Company February 2004 - May 2005
Coventry Health Care, an Aetna Company November 2000 - February 2004
Laura Dilts Designs June 1999 - November 2000
HealthAmerica (Coventry Health Care) May 1997 - June 1999
AT&T Capital Leasing January 1995 - December 1996
Skills
Visio, SDLC, Business Analysis, Requirements Gathering, SharePoint, Software Documentation, Requirements Analysis, Business Requirements, PMO, Analysis, Integration, Project Management, Quality Assurance, Software Project..., Business Process, Vendor Management, Process Improvement, Management, Access
Education
Chamberlain College of Nursing 2014 — 2016
Bachelor's Degree, Nursing Science
Community College of Allegheny County 2009 — 2012
Associate's degree, Registered Nursing/Registered Nurse
Indiana University of Pennsylvania 1987 — 1992
Bachelors, Interior Design
Enliten Management Group June 2014 - Present
exec-U-tive April 2012 - June 2014
Rollins, Inc. June 2004 - April 2012
Strategic Learning Solutions 1998 - 2004
BellSouth March 1997 - October 1998
Bank of Montreal Institute for Learning 1995 - 1997
Aetna 1991 - 1994
Covia Partnership 1989 - 1991
Automatic Data Processing (ADP) 1987 - 1989
General Motors 1982 - 1987
Skills
Executive Coaching, Coaching, Leadership Development, Talent Management, Organizational..., Organizational..., Succession Planning, Career Development, Performance Management, Performance Consulting, Performance Improvement, Business Process..., Change Management, Instructional Design, Blended Learning, Learning Management..., Employee Engagement, E-Learning, Learning Management, Training, Management Consulting, Leadership, Public Speaking, Adult Education, Personnel Management, Program Management, Staff Development, Employee Training, Strategy, Consulting, Organizational Design, Strategic Planning, Executive Development, Instructor-led Training, Training Delivery, Onboarding, Needs Analysis, Organizational Learning, Recruiting, Career Management, Distance Learning, Workshop Facilitation, Culture Change, Captivate, Account Management, Project Management, Strategic Partnerships, Instructional Technology, Human Resources, Team Building
Education
Wayne State University 1982 — 1987
PhD (ABD), Organizational Studies and Instructional Design
Central Michigan University 1978 — 1982
Master of Arts, Business Admin
Aetna April 2014 - Present
Blue Cross Blue Shield of Michigan March 2013 - March 2014
Blue Cross Blue Shield of Michigan August 2010 - March 2013
Blue Cross Blue Shield of Michigan September 2007 - August 2010
Blue Cross Blue Shield of Michigan July 2005 - September 2007
Blue Cross Blue Shield of Michigan October 1999 - July 2005
Skills
Insurance, Health Insurance, Medicare, Managed Care, Customer Service, Disability Insurance, Life Insurance, Strategic Planning, Leadership, Healthcare, Employee Benefits, Benefits Administration, Business Analysis, HIPAA, Health Savings Accounts, Selling, Claim, Process Improvement, Data Analysis, Analysis, Marketing, Management, Underwriting, Sales, Human Resources, Training, Medicaid, Customer Retention, Account Management
Education
Central Michigan University
Bachelor of Applied Arts, Exercise Physiology
Central Michigan University
MSA; BAA, Leadership Concentration; Exercise Physiology
Haslett High School
Aetna May 2010 - Present
Skills
Medicaid, HMO, Network Development, PPO, Provider Relations, Managed Care, Medicare, HIPAA, Credentialing, Health Insurance, Health Policy, Healthcare Industry, Contract Negotiation, Claim, Strategic Planning, Healthcare Information..., Healthcare Management, Employee Benefits, Healthcare Consulting, Physicians, Hospitals, Insurance, Pharmacy Benefit..., Practice Management, Process Improvement, Healthcare, ICD-10, Leadership, Claims Management, Team Building, ICD-9, Analysis, Claims Resolution, Physician Relations, Business Process..., Provider Network..., Healthcare Analytics, Workers Compensation, Medicare Part D, Medical Billing, Utilization Management, EHR
Education
Central Michigan University
MSA, Health Care Administration
Express Scripts July 2014 - Present
Aetna February 2013 - June 2014
Aetna January 2011 - January 2013
Aetna January 2005 - May 2011
Aetna February 2002 - January 2005
Aetna Global Benefits December 1999 - February 2002
Prudential Healthcare 1997 - 2000
Skills
Strategy, Leadership, Sales, Negotiation, P&L Management, Managed Care, Health Insurance, Health Savings Accounts, Insurance, Medicare, HMO, Employee Benefits, Provider Relations, Underwriting, Healthcare
Education
Central Michigan University 1986 — 1991
BSBA
Central Michigan University 1986 — 1991
Bachelor of Business Administration (BBA)
Aetna May 2013 - Present
Skills
Business Process..., ITIL Service Strategy, ITIL, Process Management, IT Service Management, Incident Management, ITIL Process..., SharePoint, Business Process, Program Management, Service Delivery, Change Management, Vendor Management, Disaster Recovery, Project Management, BMC Remedy, Leadership, Governance, Management, MS Project, Service Desk, Information Technology, Strategy, SDLC, IT Management, IT Strategy, Background, Awareness, Problem Management, Process Improvement, Service Catalog, Root Cause Analysis, Root Cause Problem..., Service Management, Process Migration, ITIL Implementation, ITIL v3 Foundations..., Problem Solving, Problem Analysis, Decision Support
Education
Chapman University 1991 — 1994
Aetna October 2013 - January 2014
Yale University November 2012 - April 2013
Burgess Group, LLC January 2012 - October 2012
OptumHealth June 2011 - October 2011
Aetna August 2010 - June 2011
OptumInsight September 2009 - August 2010
Pfizer August 2004 - September 2008
CDPHP June 2004 - August 2004
Blue Cross and Blue Shield of Vermont August 2002 - June 2004
EXSIF Worldwide December 2001 - June 2002
Skills
SDLC, PMP, Project Portfolio..., Integration, Program Management, Information Technology, PMO, IT Strategy, SharePoint, Requirements Analysis, Visio, Software Project..., Vendor Management, Enterprise Architecture, Agile Methodologies, Project Management..., Certified Scrum Master..., Agile Project Management, Agile & Waterfall..., Microsoft Project
Education
Champlain College 2004 — 2008
MS, Managing Innovation and Information Technology
Western Connecticut State University 1994 — 1998
BBA, Management Information Systems
N8Solution, LLC November 2009 - Present
American Safety Insurance March 2008 - January 2009
GA Department of Community Health September 2007 - December 2007
Gwinnett Medical Center February 2007 - July 2007
BellSouth March 2001 - August 2006
Aetna May 1998 - February 2001
Skills
SDLC, Business Process..., Process Improvement, Risk Management, Project Management, Vendor Management, Data Analysis, Business Analysis, Leadership, PMP, Analysis, Business Intelligence, Six Sigma, Management, Visio, Strategic Planning, Management Consulting, Program Management, Consulting, Team Building, Databases, Integration, Cross-functional Team..., Change Management, Requirements Analysis, Strategy, Customer Service, Pastoring, Teaching Adults, Preaching
Education
Metro Atlanta Seminary 2011 — 2014
Master's Degree, Divinity/Ministry
Villanova University 2008 — 2008
Master Certificate, Advanced Strategic Project Management
Georgia Institute of Technology 2006 — 2007
Six Sigma Black Belt Certification, Process Improvement
Medical University of South Carolina 1994 — 1997
Master, Health Administration
Medical University of South Carolina 1994 — 1997
Master, Health Information Administration
Charleston Southern University 1993 — 1994
BS, Psychology/Business Administration
The University of Southern Mississippi 1991 — 1993
Psychology, business administration
Pass Christian High School 1984 — 1987
tw telecom March 2005 - Present
Aetna December 2003 - March 2005
AT&T Wireless January 2003 - November 2003
Bank of America August 1997 - January 2003
Skills
Metro Ethernet, Private Line, Solution Selling, Unified Communications, Long Distance, Hosted Services, Co-location, Managed Services, MPLS, Data Center, VoIP, SIP Trunking, Ethernet, Telecommunications
Education
Central Washington University 1999 — 2001
Bachelor of Science, Business Administration and Management, General
Shoreline Community College 1996 — 1999
Associate of Arts (A.A.), General Studies
BB&T Insurance Services Inc. January 2014 - Present
Heffernan Insurance Brokers February 2011 - January 2014
Keenan & Associates April 2008 - January 2011
Sitzmann Morris & Lavis Insurance Agency 2004 - 2007
Grand Luxe Benefits 2000 - 2004
Aetna February 2000 - October 2000
XOMA 1999 - 2000
United HealthCare 1998 - 1999
US Army 1990 - 1998
Skills
Insurance, Health Insurance, Workers Compensation, Employee Benefits, Disability Insurance, Claim, Property & Casualty..., Account Management, Customer Service, Underwriting, Health Savings Accounts, Brokers, Benefits Administration, Outlook, Casualty, Life Insurance, Strategic Planning, Leadership, Sales, New Business Development, Microsoft Office
Education
John F. Kennedy University 2013 — 2015
Bachelor of Arts (BA), Paralegal Studies
Heald College-Hayward 2009 — 2011
Associate of Arts and Sciences (AAS), Paralegal Studies
Chabot College 2007 — 2009
Associate's degree, Business Administration
Prudential Financial April 2013 - Present
Prudential Financial March 2012 - April 2013
Prudential Financial November 2010 - March 2012
Aetna December 2009 - November 2010
Aetna January 2009 - December 2009
Aetna May 2007 - January 2009
Aetna August 2006 - May 2007
Aetna May 2006 - August 2006
Aetna May 2004 - May 2006
Aetna May 2003 - May 2004
Skills
Disability Insurance, Insurance, Health Insurance, Claim Investigation, Claim, Process Improvement, Vendor Management, Risk Management, Project Management, Customer Service, Fraud Investigations, Employee Benefits, Vendor Relationship..., Customer Presentations, Return to Work Programs, Vendor Contracts, Third Party Vendor..., Offshore Operations
Education
University of Southern Maine 1997 — 1999
Bachelor of Arts (BA), Business/Corporate Communications, 3.8
Champlain College 1987 — 1989
Associate of Arts (AA), Office Management and Supervision, 3.8
Assurant Specialty Property August 2012 - Present
Assurant Specialty Property January 2011 - August 2012
Aetna August 1999 - February 2010
Travelers Insurance 1995 - 1999
Crawford & Company 1994 - 1995
Ebon Research Systems / Department of Justice-DEA 1991 - 1995
Education
University of Phoenix 2002 — 2004
MBA, Business Administration
Central State University 1983 — 1988
BS - marketing, Marketing
Aetna May 1999 - November 2014
SelectCare November 1985 - May 1999
Skills
Brokers, Employee Benefits, Insurance, Health Insurance, Health Savings Accounts, Disability Insurance, Life Insurance, Benefits Administration, Strategic Planning, Managed Care, Underwriting, Medicare, Customer Service, Team Building, Leadership, Management, Account Management
Education
Walsh College 1999 — 2001
Master's Degree, Management
Central Michigan University
Bachelor's Degree, Business Administration and Management, General
Aetna April 2015 - Present
Currently seeking a Healthcare Administration position February 2015 - Present
Mary Kay Independent Business Owner April 2014 - Present
Medstar Washington Hospital Center January 2011 - December 2013
Medstar Washinton Hospital Center September 2009 - January 2011
Medstar Washington Hospital Center January 2008 - September 2009
Henry Ford Health System December 2005 - December 2007
Education
Central Michigan University 2007 — 2011
MS, Healthcare Administration
University of Michigan-Flint 2001 — 2006
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Aetna June 2007 - Present
Pacific Union Financial September 2006 - June 2007
Bryco Funding, Inc August 2005 - September 2006
Skills
Cold Calling, Marketing, Leadership, Sales, Underwriting, Analysis, Loans, Business Strategy, Health Insurance, Insurance, Employee Benefits, Health Savings Accounts, Proposal Writing, Account Management, Financial Analysis, Strategic Planning, Customer Service, Team Building, Training, New Business Development, Management
Education
Champlain College 1999 — 2003
Bachelor of Science Degree, Business
Aetna July 2014 - Present
MidMichigan Home Care August 2010 - Present
Blue Care Network January 1989 - December 2009
Blue Care Network 1989 - 2009
Blue Cross Blue Shield of Michigan 1989 - 2009
Blue Care Network 2002 - 2007
Skills
Utilization Management, Nursing, HEDIS, Medical Management, Guided Care, Case Management, Patient Advocacy, HIPAA, Inpatient, Managed Care, Case Managment, Healthcare Information..., Acute Care, Hospitals, Medicare, Management, Healthcare, Healthcare Management
Education
Central Michigan University 2002 — 2006
MSA, Health Administration, MSA, Health Administration
University of Detroit Mercy 1972 — 1976
BSN, Nursing
Matthew Rivera LLC July 2012 - Present
Health Integrated, Inc. June 2015 - Present
WellCare Health Plans March 2014 - October 2014
Aetna September 2012 - March 2014
Florida State College at Jacksonville September 2006 - May 2013
APS Healthcare, a subsidiary of Universal American February 2012 - August 2012
Oracle, Health Sciences Global Business Unit January 2010 - January 2012
Emory Healthcare August 2007 - February 2010
Quality First Healthcare Consulting, Inc. October 2005 - April 2007
United States Navy December 2003 - April 2007
Skills
Software Lifecycle, Software Deployment, Software Documentation, Software Project..., Product Development, Product Demonstration, Product Management, Product Marketing, Performance Management, Performance Improvement, Quality Management, Adult Education, Educational Technology, Population Health, Medical Case Management, Clinical Operations, Chronic Care Management, Managed Care, Healthcare Information..., Healthcare Management, Healthcare Consulting, Accountable Care, JCAHO, NCQA, HEDIS, HL7, URAC, HIPAA, CMS, Medicaid, Epic Systems, Oracle BIEE, Microsoft Technologies, Allscripts, Team Building, Program Management, Healthcare, Project Management, Nursing, Case Managment, Requirements Analysis, Critical Care, Clinical Research, Utilization Review, Leadership, Cross-functional Team..., Change Management, Informatics, EHR, Disease Management
Education
Central Michigan University 1999 — 2001
MSA, Health Services
The University of New Mexico 1992 — 1995
BSN, Nursing
Aetna January 2010 - Present
Siemens June 2008 - November 2009
United States Army Reserve August 2007 - May 2008
Kelser Corporation October 2004 - August 2007
Skills
Troubleshooting, Windows Server, Hardware, Networking, Microsoft Certified..., Server Administration, Servers, VMware ESX, Laptops, Workstations, Netbackup, Backup Exec, A+ Certified..., CompTIA Network+..., Server+, Blade Servers, HP Blade, HP Server Hardware, IBM Servers, Training, Computer Hardware, Printers, Security, Army, Classroom Instruction, System Administration
Education
Central Connecticut State University 2005 — 2007
BS, Networking Technology
Central Texas College 1997 — 1999
Associate’s Degree, General Studies, 3.8
Aetna November 2012 - Present
Aetna March 2005 - November 2012
Aetna 2005 - 2008
Skills
Market Research, Sales, Marketing, Strategy, Managed Care, Account Management, Medicare
Education
Chapman University 2006 — 2008
Bachelor, Sociology
UnitedHealth Group September 2011 - Present
Aetna December 2009 - August 2011
StayWell Health Management, Inc. January 2008 - December 2008
Nordstrom June 2005 - December 2007
Skills
Employee Benefits, Healthcare, Data Analysis, Process Improvement, Microsoft Excel, Health Education, Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Employee Wellness, Strategic Planning, Disease Management, Project Management, Budgets, Event Planning, Public Health, Marketing, Financial Analysis, Public Speaking
Education
Central Michigan University 2007 — 2009
M.S., Health Service Administration
Penn State University 2001 — 2005
B.S., Kinesiology
Medicity February 2015 - Present
Aetna February 2014 - Present
Aetna, INC. December 1994 - February 2014
The Chandler Group of Companies (Primary Health Services) January 1993 - December 1996
Our Lady of Mercy Hospital January 1991 - December 1993
OB/GYN Associates January 1989 - August 1991
Skills
Provider Relations, Health Insurance, HIPAA, Healthcare, PPO, Healthcare Management, Instructional Design, Managed Care, Medicare, Leadership, Instructor-led Training, Healthcare Industry, Utilization Management, Healthcare Information..., Healthcare Consulting, Management
Education
Central State University
Nursing
University of Cincinnati
Xcel Energy Center August 2015 - Present
Contemporary Services Corporation - CSC July 2015 - Present
Compass Airlines June 2011 - February 2015
Nationwide Insurance June 2005 - November 2010
Farmers Insurance Group of Companies September 1997 - June 2005
Aetna May 1989 - June 1997
Skills
Property & Casualty..., Claims Management, Claims Handling, Claims Resolution, Health Insurance, Subrogation, Customer Service, Airlines, Large Events
Education
Century College 2015 — 2016
Medical/Clinical Assistant
Minnesota Paralegal Institute 1989 — 1989
Paralegal Certification, Paralegal
University of Minnesota-Twin Cities 1982 — 1987
Bachelor of Science (BS), Economics
SimplySimonPetSupplies.com July 2011 - December 2013
Aetna August 2007 - November 2010
Anthem 2002 - 2007
Skills
Life Insurance, Brokers, Health Insurance, Disability Insurance, Underwriting, Medicare, Managed Care, Insurance, Employee Benefits, Claim, Account Management, Strategic Planning, Team Building, Benefits Administration, Health Savings Accounts
Education
Central Michigan University
B.S. in Business Administration, Business, Management, Marketing, and Related Support Services
Aetna July 2009 - Present
Aetna April 2003 - December 2008
Aetna November 2000 - April 2003
Aetna July 1998 - November 2000
Aetna April 1997 - July 1998
Aetna January 1995 - April 1997
Education
The Ohio State University 1990 — 1994
BA, International Relations
Charles University in Prague 1990 — 1990
Certification of Completion in Foreign Exchange, International Relations
Transamerica Retirement Solutions February 2015 - Present
Personifying Wisdom June 2010 - Present
Freedom One Financial Group June 2007 - March 2009
Diversified Investment Advisors January 2004 - June 2007
Hanson, Marx & Assoc. June 1999 - December 2003
Credit Union One September 1998 - May 1999
Aetna August 1996 - August 1998
Business Enterprise Development Center 1995 - 1996
CIGNA, Penn General, NGS American October 1990 - June 1994
Skills
Retirement, 401k, Pensions, Defined Benefit, Retirement Planning, Mutual Funds, Employee Benefits, Investments, ERISA, Retirement Plan..., Strategic Financial..., Investment Advisory, IRAs, Asset Allocation, Profit Sharing
Education
Central Michigan University 2006 — 2009
Bachelor of Science in Administration, Organizational Administration
Oakland Community College 1990 — 2001
Associate, Business Administration
Aetna 1998 - December 2008
Education
Central State University 1969 — 1973
BA, Business Administration - Programming
Paper Source May 2012 - Present
Paper Source April 2011 - Present
City of Chicago, Police Department, CAPS Program 2007 - Present
US Department of Commrce, US Census Bureau April 2010 - July 2010
Paul Peterson and Allison Carleton - Private Property Owners March 2002 - January 2009
Bankers Life and Casualty June 2007 - November 2008
Aetna September 2005 - October 2006
Health Care Service Corporation April 2002 - September 2005
Aetna January 1997 - March 2002
Kelly Services January 1996 - December 1996
Education
Northwestern Michigan College 1991 — 1993
Central Michigan University 1990 — 1991
Voya Financial June 2015 - Present
Ebix February 2014 - May 2015
Aetna October 2007 - 2013
Travelers 2005 - 2007
Bank of America 1996 - 2005
Skills
Portfolio Management, Program Management, Project Management, Six sigma, Resource Management, Business Process..., Cross-functional Team..., Healthcare Information..., Information Management, Information Technology, Document Management, Workflow Management, Compliance, SDLC, PMO, Six Sigma, Business Analysis, IT Strategy, Requirements Analysis, Vendor Management, Process Improvement, Requirements Gathering, Software Project...
Education
University of Phoenix
Business Administration and Management, General
Charter Oak State College
Bachelor of Science (B.S.) Humanities, Liberal Arts and Sciences, General Studies and Humanities
Aetna April 1999 - Present
UnitedHealthcare January 1998 - February 1999
MDNY Healthcare September 1995 - January 1998
Education
Central Michigan University 1992 — 1994
Health Services Administration
State University of New York College at Old Westbury 1987 — 1991
Bachelor of Science (BS), Business Administration and Management, General
Farmingdale State University of New York 1980 — 1982
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Aetna November 2009 - Present
NHC - National HealthCare Corporation December 2005 - November 2009
Aramark, Aiken Regional Medical Centers September 2004 - November 2005
Ohio Department of Health, Bureau of Nutrition Serivces - WIC July 2001 - June 2003
Skills
Clinical Nutrition, Nutrition Education, Nutrition, Diabetes, Medical Nutrition..., Dietetics, Teaching, Hospitals, Healthcare, Public Speaking, Health Education, Rehabilitation, Wellness, Clinical Research, Nutritional Counseling, Public Health
Education
Central Michigan University 2006 — 2009
MSA, Health Services Administration
The Ohio State University 1999 — 2003
BS, Human Nutrition
AADI
AADI
Aetna September 2014 - Present
Aetna October 2006 - September 2014
Aetna 2003 - 2006
Aetna 2000 - 2003
University of Michigan Medical School 1999 - 2000
Skills
Health Insurance, Contract Negotiation, Process Improvement, Medicare, Managed Care, Provider Relations, Claim, Vendor Management, Customer Service, Program Management, Strategic Planning, Network Development, Healthcare Management, Relationship Management, Healthcare Industry, Provider Network..., Health Policy, Healthcare Reimbursement, Healthcare, HMO, PPO
Education
Central Michigan University
Master of Science (M.S.), Health/Health Care Administration/Management
Eastern Michigan University
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Conifer Health Solutions / Highline Medical Center May 2014 - Present
Aetna June 2005 - May 2014
CorVel Corporation February 2003 - May 2005
Sunrise Senior Living January 2002 - February 2003
Regence Blue Shied May 2001 - December 2001
Equifax January 1985 - October 1995
Skills
Nursing, Wellness Coaching, Audit, Case Management, Healthcare, Case Managment, Medical Records, Healthcare Information..., Auditing, EMR, EHR, Training, Hospitals, Epic Systems, Wellness, Policy, Inpatient, Coaching, Software Documentation, CPOE, Informatics, HIPAA
Education
ACDIS Bootcamp 2014 — 2014
CDIS, Clinical Documentation Improvement
Central Washington University 1995 — 1998
B.S., Gerontology Cum Laude
Wenatchee Valley College 1974 — 1976
A.S., Registered Nursing
Aetna July 2015 - Present
CHS March 2012 - October 2014
Hewlett-Packard June 2011 - March 2012
McKesson Provider Technologies October 2010 - June 2011
US Navy August 2005 - July 2009
Skills
Active Directory, Troubleshooting, System Administration, Security, Servers, Disaster Recovery, Windows Server, Computer Hardware, Network Administration, Network Security, Windows 7, Microsoft Exchange, XP, Management, Project Management, Military, Military Operations, Help Desk Support, BMC Remedy, Access, Printers, IT Service Management, HP, Outlook, Visio, HIPAA, Networking, Software Documentation, Healthcare Information..., VPN, Information Security, Firewalls, Information Technology, Technical Support, Hardware, Computer Security, IT Management, Citrix, TCP/IP, SDLC, Windows, EHR, SharePoint, VMware ESX, Software Installation, Operating Systems, Windows XP, IT Operations, System Deployment, Data Center
Education
Chapman University 2008 — 2011
Bachelors of Science, Information Technology - Project Management, 3.85
Middle Tennessee State University 2013 — 2014
Master of Business Administration (MBA)
Aetna Life Insurance Company March 2012 - Present
Aetna January 2005 - February 2010
Aetna January 2000 - January 2005
Aetna January 1997 - January 2000
Aetna January 1993 - January 1997
Aetna July 1990 - January 1993
Skills
Reporting & Analysis, Forecasting, Accounts Receivable, Health Insurance, Financial Analysis, Financial Reporting, Accounting, Cognos, Reconciliation, Accounts Payable, Policy, Property & Casualty..., Account Reconciliation, Auditing, General Ledger, Management, Insurance, Variance Analysis, Underwriting, Training, Analysis, Access, Risk Management, Cross-functional Team..., Finance
Education
Charter Oak State College 1988 — 1990
Bachelor of Science, Accounting
Middlesex Community College 1986 — 1988
Associate Degree, Accounting and Business Administration
Prudential April 2012 - Present
Wright Express October 2011 - April 2012
Aetna May 1999 - September 2011
OhioHealth December 1995 - March 1999
West Virginia University Hospitals September 1989 - July 1995
Skills
Human Resources, Employee Engagement, HRIS, Talent Management, Performance Management, M&A experience, Employee Relations, HR Consulting, Deferred Compensation, Industrial Relations, Workforce Planning, Management, Employee Benefits, Personnel Management, Training, Leadership, Recruiting, Global HR, Employee/Labor Relations, Organizational Design
Education
Central Michigan University 1997 — 1999
West Virginia University 1983 — 1987
B.A., English
Aetna November 1996 - Present
Uptown Internal Medicine, Pinnacle Health July 1983 - November 1996
Skills
Health Insurance, Medicare, Disability Insurance, Brokers, Healthcare, Health Savings Accounts, Term Life Insurance, Claim, Commercial Insurance, Provider Relations, HMO, Medicaid, Underwriting, Medicare Part D
Education
Central Penn College 1981 — 1983
Associate's degree, Medical/Clinical Assistant, Deans' List
TIES October 2012 - Present
Aronson & Associates 2011 - 2012
Pioneers Europe February 2010 - August 2011
Pioneers September 2004 - February 2010
University of Minnesota August 2000 - May 2004
TIES September 1998 - August 2000
Minnesota Mutual Fire & Casualty June 1992 - September 1998
Minnesota Mutual Fire & Casualty May 1989 - June 1992
Minnesota Mutual Fire & Casualty August 1984 - May 1989
Aetna November 1982 - August 1984
Skills
Public Speaking, Recruiting, Non-profits, Editing, Leadership, Teaching, Microsoft Office, Research, Human Resources, Social Media, Web Development, Leadership Development, Community Outreach, Interpersonal Skill, Training, Nonprofits, Customer Service
Education
Century College 1986 — 1987
Programming
Rush City High School 1973 — 1977
Graduate
Aetna April 2012 - January 2013
MDCare March 2010 - January 2012
Skills
Healthcare, Insurance, Healthcare Information..., Provider Relations, Medicare, HMO, Utilization Management, Disease Management, HIPAA, Managed Care, Health Insurance, Medicare Part D, Medicaid, Health Policy, Certified Case Manager
Education
Chapman University 1990 — 1992
Masters Degree Health Administration
Chapman University
Aetna Contractor NegotiatorAetna2000 - 2003
Skills
Provider Relations, Medicare, Claim, Contract Negotiation, HIPAA, HMO, Health Insurance, Health Policy, Healthcare, Healthcare Industry, Insurance, Managed Care, Medicaid
Education
Central Michigan University
Business Administration and Management, General
Central Michigan University
Business Administration and Management, General
PS Executives Center March 2012 - Present
Sprint Nextel May 2010 - May 2012
Aetna July 2007 - February 2010
Skills
Front Desk Reception,..., Administrative Support,..., Training Facilitation,...
Education
Central Ohio Technical College
Registered Nursing/Registered Nurse
Johnstown High
Anthem April 2008 - Present
Aetna April 2003 - May 2006
Cigna April 2001 - June 2002
Skills
Healthcare, Customer Service, Microsoft Office, Insurance, Hospitals, Leadership, Medicare, HIPAA, Strategic Planning, Public Speaking
Education
Chamberlain College of Nursing 2014 — 2015
BSN, Registered Nursing/Registered Nurse
capitol community college Univeristy of Hartford chamberlain college of nursing 2012 — 2014
capitol AS Chamberlain graduate 2015, bsn
Aveda April 2014 - Present
University of Minnesota July 2013 - April 2014
Minnesota Council on Foundations 2010 - 2013
Aetna 2006 - 2010
Kelly Services 2004 - 2006
Skills
Databases, Access, Event Planning, Events Coordination, Member Relations, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Calendaring, SharePoint, IMPAK, Project Coordination, Business Correspondence, SurveyMonkey, General Office Skills, General Office..., ImageNow, Google Mail, Lyris ListManager, PeopleSoft, Administrative..., Administrative..., Public Speaking, Community Outreach, Customer Service, Event Management, Program Development
Education
Century College
Associate of Arts (AA)
Cardiology Associates of West Reading January 1997 - Present
Aetna 1995 - 1997
Education
Central Penn College 1988 — 1990
Associate's degree, Tourism and Travel Services
Alexion Pharmaceuticals, Inc. 2015 - Present
Aetna 2004 - 2014
The Siemon Company September 2000 - April 2003
SNET Communications Silver Networks April 1994 - March 1999
Stanley Black & Decker, Inc. 1990 - 1998
The Hospital of Central Connecticut August 1988 - March 1994
Skills
Supply Chain Management, Strategic Sourcing, Contract Negotiation, Inventory Management, SAP ERP, Project Management, Supply Chain..., Cost Reduction, RFP, RFI, Vendor Management, Commodity Risk..., Lean Manufacturing, Hospital Procurment, Mentoring, Microsoft Office, Team Building, ISO, Health Insurance, Entrepreneurship, HIPAA, GLBA, Cross-functional Team..., E-procurement, Procure-to-Pay, Procurement, USCG Captain
Education
Charter Oak State College
Bachelor's Degree, Business Administration and Management, Natural Science
University of Massachusetts Dartmouth
Marine Biology and Biological Oceanography
Aetna March 2015 - Present
Aetna March 2014 - March 2015
Education
University of Oklahoma 2009 — 2011
Master of Arts (MA), International Relations and Affairs, 3.6
Charter Oak State College 2004 — 2008
Bachelor of Arts (BA), Political Science and Government/American History/Behavioral Science, 3.8
Charter Oak State College 2004 — 2006
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies, 3.8